2021 Dodge Challenger TSBs
281 Technical Service Bulletins across 15 categories
Categories
Infotainment
61 bulletinsIntermittent Uconnect Box Requires Service Message.
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TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
Door speaker Inoperative or No Sound
Checking Radio Software Level On A VP2 Radio
Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the...
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following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following:...
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? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ?...
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Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ...
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? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up.
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? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the...
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following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.
Radio Reset After Clock Adjustment
Apple CarPlay Does Not Work Or Not Connecting
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up.
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? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023
Customer Satisfaction Notification ZD7 - Radio Software update
Customer Satisfaction Notification ZD7 - Radio Software Update
Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
Customer Satisfaction Notification ZD7 - Radio Software Update
Amplifier (AMP) Software Update
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up.
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? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.
Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up.
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Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.
Head unit button stuck DTC code B14DA-2A
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software.
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The following software enhancement is available: Amplifier update to eliminate static noise from the instrument panel mounted speakers.
Radio Reboot Continually
Bubbles Or Delamination On The Radio Display
Radio Reboot Continually
Radio Volume Uncontrollable Or Changing On Its Own
Radio Screen Freeze, Blank Screen And Reset
?Device Not Supported? Message on the radio screen
RADIO ASSY - AUDIO ENTERTAINMENT With the concern of performance page app not loading, or not working, please diagnose...
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the issue per STAR Online S228A000032 before ordering a radio. You can contact FCA Redacted Content for further assistance.
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
Radio Reboot Continually
Bubbles Or Delamination On The Radio Display
Radio Reboot Continually
Radio Volume Uncontrollable Or Changing On Its Own
Radio Screen Freeze, Blank Screen And Reset
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software.
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The following software enhancement is available: Amplifier update to eliminate static noise from the instrument panel mounted speakers.
Radio Reboot Continually
Bubbles Or Delamination On The Radio Display
Radio Reboot Continually
Radio Volume Uncontrollable Or Changing On Its Own
Radio Screen Freeze, Blank Screen And Reset
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...
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39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
Head unit button stuck DTC code B14DA-2A
UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...
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39.5 Customers may experience one or more of the following: High pitch squeal, pop or hum from all speakers. SXM favorite, displays empty song list. Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative.
Radio Screen Freeze, Blank Screen And Reset
Radio Screen Freeze, Blank Screen And Reset
Apple CarPlay Does Not Work Or Not Connecting
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...
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published document)
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...
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39.5 Customers may experience one or more of the following: High pitch squeal, pop or hum from all speakers. SXM favorite, displays empty song list. Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative.
?Device Not Supported? Message on the radio screen
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software.
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The following software enhancement is available: Amplifier update to eliminate static noise from the instrument panel mounted speakers.
Radio Reboot Continually
Bubbles Or Delamination On The Radio Display
Radio Reboot Continually
Radio Volume Uncontrollable Or Changing On Its Own
Radio Screen Freeze, Blank Screen And Reset
Radio Screen Freeze, Blank Screen And Reset
Apple CarPlay Does Not Work Or Not Connecting
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
Electrical
59 bulletinsStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor...
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Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."
FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH.
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Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue. Only the Fuel Pump Module should be replaced if there are DTCs associated with the Fuel Level Sensor number 1. Only the Auxiliary Level Sender should be replaced if there are DTCs associated with the Fuel Level Sensor number 2. If there is a mixture of DTCs between the Fuel Pump Module and the Auxiliary Level Sensor, then investigate if there is a Jumper Harness or circuit issue between the Level Sender and the PCM. Verify fuel transfer between auxiliary tank and the primary tank by monitoring the auxiliary level sensor to verify it drops after driving.
Battery Drain Suspected or "Identified" From USB or Media Hub
"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
Dynamic Sensor Prior to replacing this part, please ensure all the pre-diagnostic & diagnostic procedures have been...
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completed with emphasis on wiring and connector integrity. If codes C006A-28, U0125-00, or C006A-46 are present, warranty analysis suggests a high likelihood of an intermittent connection at or near the wiring connector, especially if the vehicle is a pursuit variant. Please verify wiring per diagnostic procedures, as well as removal & installation guidance called out in the service manual before replacement.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Telematic box module 2
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
Radio Enhancements This bulletin involves updating the radio software level to 2036.06.
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Customers may experience the following:Product plan UUID is not correct in Carplay. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE certification enhancements - screen flickers
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM...
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and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.
Flash: Security Gateway Module (SGW) Updates This bulletin involves reprogramming the SGW with the latest available...
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software to enable High Octane functionality for vehiclesthat have installed the Direct Connection Stage Kits. For customers that have the Direct Connection Redeye Stage I and Stage II kits installed on their vehicle, this flash is requiredto enable functionality of the High Octane Mode.
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Radio Frequency Hub Module (RFHM) Updates.
Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
Ambient Temperature Sensor Servicing.
Ambient Temperature Sensor Servicing.
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
Radio Enhancements This bulletin involves updating the radio software level to 2036.06.
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Customers may experience the following:Product plan UUID is not correct in Carplay. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE certification enhancements - screen flickers
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM...
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and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Powertrain Control Module (PCM) Updates
Customer Satisfaction Notification YA7 Reprogram Powertrain Control Module
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
Radio Enhancements This bulletin involves updating the radio software level to 2036.06.
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Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE certification enhancements - screen flickers
Customer complaint includes a Mil-on condition.
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Upon further investigation, one or more of the following fault codes may be set in the PCM:
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
Battery Tester Warranty Code Procedures, Medtronic Update Process
Comfort Seat Module Setting DTC B10C4 - 4B Heated Steering Wheel Control-Over Temperature
Door Control Module Window Inoperative This bulletin involves replacing one or both of the front door modules.
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The technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction autodown function may not work. Windows may go up slower than expected.
PCM Sets DTC P1400-Aftermarket Calibration Detected/Warranty Coverage Confirmation Required
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
SENSOR, Tire Pressure If replacing parts due to C1501-96, C1502-96, C1503-96, or C1504-96, contact FCA Redacted Content prior to repair.
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If no response within 15 minutes, proceed with repair. Please document concern, diagnosis and correction well on repair order or for a possible follow-up call to clearly understand the issue.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customer may request enhanced valet mode for their vehicle to limit vehicle speed. This will deter any unwanted drive off of the vehicle without the customers knowledge. Requires owner to input a 4-digit pin to enable/disable the feature. This is only possible at vehicle speeds less than 8 kmh (5 mph).
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customer may request enhanced valet mode for their vehicle to limit vehicle speed. This will deter any unwanted drive off of the vehicle without the customers knowledge. Requires owner to input a 4-digit pin to enable/disable the feature. This is only possible at vehicle speeds less than 8 kmh (5 mph).
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customer may request enhanced valet mode for their vehicle to limit vehicle speed.This will deter any unwanted drive off of the vehicle without the customers knowledge. Requires owner to input a 4-digit pin to enable/disable the feature. This is only possible at vehicles speeds less than 8 kmh (5 mph).
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customer may request enhanced valet mode for their vehicle to limit vehicle speed.This will deter any unwanted drive off of the vehicle without the customers knowledge. Requires owner to input a 4-digit pin to enable/disable the feature. This is only possible at vehicle speeds less than 8 kmh (5 mph).
This bulletin involves re-torquing the oil temperature sensor to specification..
Radio Enhancements This bulletin involves updating the radio software level to 2036.06.
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Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE certification enhancements - screen flickers
Customer complaint includes a Mil-on condition.
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Upon further investigation, one or more of the following fault codes may be set in the PCM:
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Radio Enhancements This bulletin involves updating the radio software level to 2036.06.
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Customers may experience the following:Product plan UUID is not correct in Carplay. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE certification enhancements - screen flickers
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM...
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and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.
Comfort Seat Module Setting DTC B10C4 - 4B Heated Steering Wheel Control-Over Temperature
Door Control Module Window Inoperative This bulletin involves replacing one or both of the front door modules.
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The technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction autodown function may not work. Windows may go up slower than expected.
PCM Sets DTC P1400-Aftermarket Calibration Detected/Warranty Coverage Confirmation Required
SENSOR, Tire Pressure If replacing parts due to C1501-96, C1502-96, C1503-96, or C1504-96, contact FCA Redacted Content prior to repair.
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If no response within 15 minutes, proceed with repair. Please document concern, diagnosis and correction well on repair order or for a possible follow-up call to clearly understand the issue.
Engine
38 bulletinsD-25-17 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm...
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Replacements
ID-25-14 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm...
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Replacements
Engine Oil Leak
D-25-17 ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and Rocker Arm Replacements
ID-25-14 ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and Rocker Arm Replacements
"GENERATOR Engine Prior to alternator/generator removal: 1.
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Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section ""System Operation - Smart Charging System"". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC."
"VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve...
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body replacement."
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Suspected engine coolant leak.
Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following ? Under light...
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acceleration or low speeds below 19 kph (12 mph) engine speed may oscillate or surge. ? After Run Cooling (ARC) fan inoperative. This bulletin involves reprogramming the PCM with the latest available software.
Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following ? Under light...
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acceleration or low speeds below 19 kph (12 mph) engine speed may oscillate or surge. ? After Run Cooling (ARC) fan inoperative. This bulletin involves reprogramming the PCM with the latest available software.
Water Quality When Mixed With Engine Coolant
Diesel Exhaust Fluid (DEF) Fluid Freezing Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
UAS and UCS Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure.
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Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** Wireless connectivity pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXMT icon inoperative. SXMT favorite song not displaying/playing. High pitch squeal, pop or hum noise from speakers. Anti-theft code request message. Lines appear across screen. Radio will not switch modes between AM, FM, SAT or Media. Performance control home screen shows ?Norm? mode for engine/transmission even when the vehicle is in ?Drag? mode (LA, LD, LX only). Can not change the time on the clock (LA, LD and LX only). USB hub inoperable (D-Trucks only). Backup camera gridlines missing (D-Trucks only). Device not supported message (D-Trucks only). Remote app inoperative (D-Trucks only). Unable to adjust volume (D-Trucks only). Heated steering wheel inoperable (D-Trucks only). In addition, the following enhancement are included in this update: CarplayT connectivity improvements. Improvement to wireless connectivity phone pairing. Improved sound quality when using a wireless connectivity phone. **This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.**
8HP70 Automatic Transmissions Clunk Or Knock Type Noise From The Driveline.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Customer Complaint May Include Engine Oil Leak Or Consumption
8HP70 Automatic Transmissions Clunk Or Knock Type Noise From The Driveline.
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer Complaint May Include Engine Oil Leak Or Consumption
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
6.4L Fuel Injector High Flow Misfire This bulletin involves inspecting the Julian date on the fuel rails, fuel...
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injectorsand possibly replacing fuel injectors. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) have been set: P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P0307 - Cylinder 7 Misfire. P0308 - Cylinder 8 Misfire. The customer may also describe: Rough idle or misfire while driving.
6.2L Engine Oil Temperature Sensor Leak This bulletin involves re-torquing the oil temperature sensor to specification.
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Customers may notice a slight oil leak from under the vehicle near the oil temperature sensor location
Customer Complaint May Include Engine Oil Leak Or Consumption
Transmission Kit with Torque Converter 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Customer complaint may include ticking noise with engine running coming from under the hood or under the vehicle on the...
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passenger side.
Customer Complaint May Include Engine Oil Leak Or Consumption
CAMSHAFT - INTAKE
TUBE - TURBO WATER FEED
UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...
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39.5 Customers may experience one or more of the following: Performance control home screen shows "Norm" mode for engine/transmission even when the vehicle is in "Drag" mode. High pitch squeal, pop or hum from all speakers. SXM favorite, displays empty song list. Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative.
SPRING, Valve For conern of misfire or misfire related DTCs and diagnosis leads to a broken valve spring, please...
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replace all valve springs and contact FCA Redacted Content to FasTrak all replaced parts to QEC for further analysis. If no response in 15 minutes, proceed with repair.
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer complaint may include engine oil leak/consumption.
Customer complaint may include ticking noise with engine running coming from under the hood or under the vehicle on the...
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passenger side.
Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative.
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Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not correct this issue.
Other
29 bulletinsPUMP WATER & CONNECTOR - OIL COOLER TUBE
CARRIER PLANETARY & SHAFT KIT - OUTPUT
PUMP WATER & CONNECTOR - OIL COOLER TUBE
PUMP WATER & CONNECTOR - OIL COOLER TUBE
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
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this is normal and not a defect.
Remote Key Fobs Only Work In Close Range
REAR AXLE ASSY,AXLE RR - DRIVE SHAFT ASSY If customer concern is related to a clunk noise coming from the rear axle...
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when slowing down, perform SOL S2221000002 before replacing parts.
Coolant Charge Air Cooler Pump Associated To Low Coolant Level or Diagnostic Trouble Codes
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
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semi and full synthetic oils.
Customer Satisfaction Notification Z74 Rear Axle
REAR AXLE ASSY,AXLE RR - DRIVE SHAFT ASSY If customer concern is related to a clunk noise coming from the rear axle...
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when slowing down, perform SOL S2221000002 before replacing parts.
REAR AXLE ASSY,AXLE RR - DRIVE SHAFT ASSY If customer concern is related to a clunk noise coming from the rear axle...
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when slowing down, perform SOL S2221000002 before replacing parts.
Customer Satisfaction Notification.
Remote Key Fobs Only Work In Close Range
Remote Key Fobs Only Work In Close Range
Panasonic VP4R Wi-Fi New Enrollment Pause
Water Drips Onto The Accessory Drive Belt and Freezes.
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Drive Belt May Come Off Pulleys Due To Ice
Panasonic VP4R Wi-Fi New Enrollment Pause
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
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Detected Message
Favorite Song On-Air Alert List Empty
Loose Rear Spoiler Scat Pack Badge This bulletin involves inspecting and if necessary, replacing a separating or not...
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adhering chrome Scat Pack badge on the rear spoiler. The customer may describe the following:The chrome letter Scat Pack badge is separating or loose, has gaps or is not adhering to the rear spoiler on the passenger side of the vehicle.
Intermittent No Crank, Multiple CAN Communication Faults Present
Panasonic VP4R Wi-Fi New Enrollment Pause
BASE - FLOOR CONSOLE
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
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compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
Remote Key Fobs Only Work In Close Range
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
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Detected Message
Favorite Song On-Air Alert List Empty
Intermittent No Crank, Multiple CAN Communication Faults Present
Body & Paint
26 bulletinsAluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
SWITCH AND BEZEL - FRONT DOOR
SWITCH AND BEZEL - FRONT DOOR
"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
Power Door Locks Passenger Rear Door Inoperative or Door Ajar Lamp on Passenger Rear Door
Smart Glass Window Function Inoperative.
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Window Will Not Lower/Raise When Door Is Opened Or Closed, Diagnostic Trouble Code (DTC) B25B4-2A Pawl Switch Stuck.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Mirror
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Window Smart Glass Feature Does Not Lower Or Raise Properly When Operating Door Handles
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Window Smart Glass Feature Does Not Lower Or Raise Properly When Operating Door Handles
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Window Smart Glass Feature Does Not Lower Or Raise Properly When Operating Door Handles
WINDSHIELD Windshield cracked or blemish.
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When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
HANDLE, Front/Rear Door Exterior Outside release handle loose/coming apart from door If customer comes in with the...
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issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content If no response in 15 minutes, proceed with repair.
LATCH - FRONT DOOR
GLASS - SUNROOF
LATCH, Front Door If the vehicle condition is related to the door window smart glass operation or window not lowering...
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when the outside door handle is actuated latch replacement may be unneccessary. please contact the following individual prior to servicing the vehicle FCA Redacted Content There is a simple door handle to latch adjustment specified in the latch installation service procedure. 23 - Body / Doors - Front / LATCH, Door / Installation. The handle/latch/window switch adjustment is specified in steps 7 through 9.
LATCH, Front Door If the vehicle condition is related to the door window smart glass operation or window not lowering...
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when the outside door handle is actuated latch replacement may be uneccessary. There is a simple door handle to latch adjustment specified in the latch installation service procedure. 23 - Body / Doors - Front / LATCH, Door / Installation. The handle/latch/window switch adjustment is specified in steps 7 through 9.
Driver Or Passenger Power Windows Do Not Go Up Or Down
Driver Or Passenger Power Windows Do Not Go Up Or Down
WINDSHIELD Windshield cracked or blemish.
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When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
Transmission
26 bulletins850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
"Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be...
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used as the reason for unit replacement. Visible ""glitter"" or debris in the pan does not justify complete unit replacements."
"850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch."
"D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...
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available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch"
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch. "
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
No Reverse And/Or Forward Gear After D-Clutch Repair.
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified...
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the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified...
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the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits
"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
Flash: Transmission Control Module (TCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set. ? P0729-00 - Gear 6 Shift Incorrect Ratio. Other software enhancement: ? Improved vehicle downshift and coast down performance. This bulletin involves reprogramming the TCM with the latest available software.
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure.
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? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With TCM. U0102 - Lost Communication With Transfer Case Control Module / AWD. U0103 - Lost Communication With Electric Gear Shift Module. U0104 - Lost Communication With Cruise Control Module. U0125 - Lost Communication With Dynamics Sensor. U0128 - Lost Communication With Park Brake Control Module. U0129 - Lost Communication With Brake System Control Module 1. U0140 - Lost Communication With Body Control Module. U0141 - Lost Communication With Ipm (BCM). U0155 - Lost Communication With Cluster-CCN. U0159 - Lost Communication With Parking Assist Control Module. U017E - Lost Communication With Seatbelt Sensor 1. U0293 - Lost Communication With Hybrid Control Module. U0402 - Implausible Data Received From TCM. U0403 - Implausible Data Received From Tcase. U0405 - Invalid Data Received Cruise Control Module. U0416 - Implausible Data Received From ESP. U0418 - Implausible Data Received From Brake System Control Module 1. U0429 - Implausible Data Received From SCM. U0432 - Invalid Data Received From Multi-Axis Acceleration Sensor Module. U0594 - Implausible Data Received From HCP. U110A - Lost Communication With SCM-CAN-C. U1110 - Lost Vehicle Speed Message. U1120 - Lost Wheel Distance Message. U1141 - Lost ESP Torque Request Message. U1186 - Lost Communication With Adaptive Cruise Control Module. U11BC - Lost Brake Switch Message. U11C2 - Lost Transmission Message. U11DE - Lost Speed Control Message. U145D - Implausible Data Received From TCM On D-PT. Customers may also experience one or more of the following:Loss of shifting and or fixed third gear operation. oss of Anti-lock Brake System (ABS), Traction Control System (TCS)
RFH Security Flash Update Not Available On Manual Transmission Challengers
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
Fuel System
10 bulletinsEXHAUST - MUFFLER AND TAILPIPE For Exhaust noise squeak during startup acceleration deceleration please do following: 1.
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DO NOT remove actuators 2. Verify noise by cycling EEV manually via WiTech 3. Verify noise with test drive (optional) 4. If the noise is confirmed, replace the system without removing the actuators.
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0455 - EVAP System Large Leak. P0456 - EVAP System Small Leak. P04EC - EVAP System Large Leak Detected - Fuel Tank Side. P04EE - EVAP System Very Small Leak Detected - Fuel Tank Side.
RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted...
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Content If no response in 15 minutes, proceed with repair.
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0455 - EVAP System Large Leak. P0456 - EVAP System Small Leak. P04EC - EVAP System Large Leak Detected - Fuel Tank Side. P04EE - EVAP System Very Small Leak Detected - Fuel Tank Side.
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0455 - EVAP System Large Leak. P0456 - EVAP System Small Leak. P04EC - EVAP System Large Leak Detected - Fuel Tank Side. P04EE - EVAP System Very Small Leak Detected - Fuel Tank Side.
RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted...
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Content If no response in 15 minutes, proceed with repair.
RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted...
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Content If no response in 15 minutes, proceed with repair.
MUFFLER AND TAILPIPE ? EXHAUST
RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted...
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Content If no response in 15 minutes, proceed with repair.
Pre-Delivery & Maintenance
6 bulletinsVerify "Z" part number availability.
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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
Backup Camera Poor Image Quality Inspection
Backup Camera Poor Image Quality Inspection
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
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Library for specifications so a suitable alternative can be used
CAMERA, Rear View Please consult STAR Online S2208000045 prior to replacing the camera.
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Cameras must be inoperative or fail the blurry image test to be eligible for warranty. All parts must be returned for analysis. If parts are found to be working as designed and trouble not found, a chargeback may be applied. Prior to camera replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Brakes
6 bulletinsPAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearing...
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surfaces between the hub and rotor. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearing...
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surfaces between the hub and rotor. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearing...
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surfaces between the hub and rotor. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearing...
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surfaces between the hub and rotor. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
Lighting
6 bulletinsExterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...
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lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
Base Headlamp Bright, Base Headlamp Black
Tire Pressure Lamp Turns On
Tire Pressure Lamp Turns On
Suspension
5 bulletinsShock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
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"
USB Hub In-Operable
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.
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Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
HUB AND BEARING - WHEEL
HVAC & Climate
3 bulletinsA/C Diagnostic LOP Change
A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the...
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system
Hybrid & EV
2 bulletinsWarranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
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B)
Urgent: Upcoming TSBs for Specified 2021 LA (Challenger) & LD (Charger) 6.2L/6.4L
Steering
2 bulletinssteering wheel.
Customer Satisfaction Notification Y51 Abnormal Steering
Software & Calibration
2 bulletinsHigh Beam Flash To Pass Feature Does Not Operate When Pulling The Lever Rearward
High Beam Flash To Pass Feature Does Not Operate When Pulling The Lever Rearward