2019 Dodge Challenger TSBs
308 Technical Service Bulletins across 15 categories
Categories
Infotainment
81 bulletinsChecking Radio Software Level On A VP2 Radio
SOS and Assistance Call Not Working After Radio Exchange Unit Installed
Apple CarPlay Does Not Work Or Not Connecting
Customer Satisfaction Notification ZD7 - Radio Software update
Customer Satisfaction Notification ZD7 - Radio Software Update
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
Customer Satisfaction Notification ZD7 - Radio Software Update
Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following:...
Read full bulletin
Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.
Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41
Head unit button stuck DTC code B14DA-2A
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...
Read full bulletin
regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
Radio Reboot Continually
Bubbles Or Delamination On The Radio Display
Radio Reboot Continually
Radio Volume Uncontrollable Or Changing On Its Own
Radio Screen Freeze, Blank Screen And Reset
Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware...
Read full bulletin
Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device
Uconnect Market Place APP Fatal Error Message
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
?Device Not Supported? Message on the radio screen
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
Uconnect Market Place APP Fatal Error Message
Radio Reboot Continually
Bubbles Or Delamination On The Radio Display
Radio Reboot Continually
Radio Volume Uncontrollable Or Changing On Its Own
Radio Screen Freeze, Blank Screen And Reset
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...
Read full bulletin
regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
Radio Reboot Continually
Bubbles Or Delamination On The Radio Display
Radio Reboot Continually
Radio Volume Uncontrollable Or Changing On Its Own
Radio Screen Freeze, Blank Screen And Reset
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...
Read full bulletin
39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
Connected Services Will Not Work After Radio Replacement
Radio UConnect GPS Based Trip Computer Missing
Uconnect Market Place APP Fatal Error Message
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Head unit button stuck DTC code B14DA-2A
UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...
Read full bulletin
39.5 Customers may experience one or more of the following: High pitch squeal, pop or hum from all speakers. SXM favorite, displays empty song list. Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative.
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...
Read full bulletin
39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
Error Code 20 Message On the Radio Screen
Error Code 20 Message On the Radio Screen
Radio Screen Freeze, Blank Screen And Reset
Radio Screen Freeze, Blank Screen And Reset
Apple CarPlay Does Not Work Or Not Connecting
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...
Read full bulletin
published document)
Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...
Read full bulletin
published document)
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...
Read full bulletin
39.5 Customers may experience one or more of the following: High pitch squeal, pop or hum from all speakers. SXM favorite, displays empty song list. Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative.
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...
Read full bulletin
39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
?Device Not Supported? Message on the radio screen
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...
Read full bulletin
regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
Radio Reboot Continually
Bubbles Or Delamination On The Radio Display
Radio Reboot Continually
Radio Volume Uncontrollable Or Changing On Its Own
Radio Screen Freeze, Blank Screen And Reset
Radio Screen Freeze, Blank Screen And Reset
Apple CarPlay Does Not Work Or Not Connecting
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
Navigation Shows Incorrect Location
Radio UConnect GPS Based Trip Computer Missing
Uconnect Market Place APP Fatal Error Message
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Uconnect Market Place APP Fatal Error Message
VP2R Radio Clock Not Keeping Time
VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
Remote Phone App Does Not Communicate With Vehicle Radio
Radio Issues With iPhone 11
Error Code 20 Message On the Radio Screen
Satellite Radio Inoperative Radio Has Code B156B-13.
Satellite Radio Inoperative Radio Has Code B156B-13.
Satellite Radio Inoperative Radio Has Code B156B-13.
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
UJQ without RS9 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 22.5.
Read full bulletin
Customers may experience one or more of the following: Arabic language is missing. Navigation inoperable. Bottom menu bar of the radio is non responsive or frozen. After viewing the weather map following a flood advisory popup, the main soft key's at the bottom of the screen may not respond when pressed. Radio will not turn off. Poor AM/FM Reception. Radio may reset, turn itself off and then back on again. Radio display screen lock up. Park assist chime will continue to chime after the vehicle is turned off. Uconnect Live feature may not function properly.
UJQ with RS9 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 21.9.
Read full bulletin
Customers may experience one or more of the following:Arabic language is not listed in language page. Radio may reset, turn itself off and then back on again. Radio display screen lock up. Park assist chime will continue to chime after the vehicle is turned off. Russian language is not listed in language page.
Engine
62 bulletinsD-25-17 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm...
Read full bulletin
Replacements
ID-25-14 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm...
Read full bulletin
Replacements
Engine Oil Leak
D-25-17 ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and Rocker Arm Replacements
ID-25-14 ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and Rocker Arm Replacements
"VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve...
Read full bulletin
body replacement."
CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B...
Read full bulletin
Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Suspected engine coolant leak.
CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
Water Quality When Mixed With Engine Coolant
CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B...
Read full bulletin
Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
UAS and UCS Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure.
Read full bulletin
Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** Wireless connectivity pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXMT icon inoperative. SXMT favorite song not displaying/playing. High pitch squeal, pop or hum noise from speakers. Anti-theft code request message. Lines appear across screen. Radio will not switch modes between AM, FM, SAT or Media. Performance control home screen shows ?Norm? mode for engine/transmission even when the vehicle is in ?Drag? mode (LA, LD, LX only). Can not change the time on the clock (LA, LD and LX only). USB hub inoperable (D-Trucks only). Backup camera gridlines missing (D-Trucks only). Device not supported message (D-Trucks only). Remote app inoperative (D-Trucks only). Unable to adjust volume (D-Trucks only). Heated steering wheel inoperable (D-Trucks only). In addition, the following enhancement are included in this update: CarplayT connectivity improvements. Improvement to wireless connectivity phone pairing. Improved sound quality when using a wireless connectivity phone. **This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.**
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
Read full bulletin
installed in the vehicle.
Customer Complaint May Include Engine Oil Leak Or Consumption
MIL Lamp On, DTC?s U113F, U1140, Lost Communications With Active Exhaust Valves 1 and 2
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: P0452 - EVAP Pressure Switch Stuck Closed. P0455 - EVAP System Large Leak. P0440 - General EVAP System Failure. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers may also experience the following:Vehicle willfail to start when cold at times. Noise heard from the drivetrain while stationary and vehicle is in Sport/Trackmodes. Extended engine crank times.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: P0452 - EVAP Pressure Switch Stuck Closed. P0455 - EVAP System Large Leak. P0440 - General EVAP System Failure. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers may also experience one or more of the following: Vehicle will fail to start when cold at times. Noise heard from the drivetrain while stationary and vehicle is in Sport/Trackmodes. Extended engine crank times.
Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software.
Read full bulletin
(ETL, ETM, ETN Engines)
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer Complaint May Include Engine Oil Leak Or Consumption
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: P0452 - EVAP Pressure Switch Stuck Closed. P0455 - EVAP System Large Leak. P0440 - General EVAP System Failure. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers may also experience the following:Vehicle willfail to start when cold at times. Noise heard from the drivetrain while stationary and vehicle is in Sport/Trackmodes. Extended engine crank times.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: P0452 - EVAP Pressure Switch Stuck Closed. P0455 - EVAP System Large Leak. P0440 - General EVAP System Failure. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers may also experience one or more of the following: Vehicle will fail to start when cold at times. Noise heard from the drivetrain while stationary and vehicle is in Sport/Trackmodes. Extended engine crank times.
MIL Lamp On Engine Runs Rough, DTC P0306 Cylinder Number Six Misfire
MIL Lamp On, DTC?s U113F, U1140, Lost Communications With Active Exhaust Valves 1 and 2
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
Read full bulletin
installed in the vehicle.
Customer Complaint May Include Engine Oil Leak Or Consumption
Transmission Kit with Torque Converter 1.
Read full bulletin
All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: P0452 - EVAP Pressure Switch Stuck Closed. P0455 - EVAP System Large Leak. P0440 - General EVAP System Failure. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers may also experience the following:Vehicle willfail to start when cold at times. Noise heard from the drivetrain while stationary and vehicle is in Sport/Trackmodes. Extended engine crank times.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: P0452 - EVAP Pressure Switch Stuck Closed. P0455 - EVAP System Large Leak. P0440 - General EVAP System Failure. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers may also experience one or more of the following: Vehicle will fail to start when cold at times. Noise heard from the drivetrain while stationary and vehicle is in Sport/Trackmodes. Extended engine crank times.
Customer complaint may include ticking noise with engine running coming from under the hood or under the vehicle on the...
Read full bulletin
passenger side.
Radio Does Not Show Engine And Trans Set To Drag Mode
Customer Complaint May Include Engine Oil Leak Or Consumption
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: P0452 - EVAP Pressure Switch Stuck Closed. P0455 - EVAP System Large Leak. P0440 - General EVAP System Failure. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers may also experience the following:Vehicle willfail to start when cold at times. Noise heard from the drivetrain while stationary and vehicle is in Sport/Trackmodes. Extended engine crank times.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: P0452 - EVAP Pressure Switch Stuck Closed. P0455 - EVAP System Large Leak. P0440 - General EVAP System Failure. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers may also experience one or more of the following: Vehicle will fail to start when cold at times. Noise heard from the drivetrain while stationary and vehicle is in Sport/Trackmodes. Extended engine crank times.
UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...
Read full bulletin
39.5 Customers may experience one or more of the following: Performance control home screen shows "Norm" mode for engine/transmission even when the vehicle is in "Drag" mode. High pitch squeal, pop or hum from all speakers. SXM favorite, displays empty song list. Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative.
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer complaint may include engine oil leak/consumption.
Customer complaint may include ticking noise with engine running coming from under the hood or under the vehicle on the...
Read full bulletin
passenger side.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P0420 - Catalyst System Efficiency Below Threshold Bank 1 P0430 - Catalyst System Efficiency Below Threshold Bank 2. Customers may also describe the following: Hearing a pre-detonation noise (Spark Knock) sound in the engine during acceleration.
Radio Does Not Show Engine And Trans Set To Drag Mode
CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring...
Read full bulletin
seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. The black O-Ring is to be serviced by the green O-Ring. The blue O-Ring (thicker cross section than green & black) is part 68029300A$.~ If ordering this oil filler cap for a warranty repair due to a damaged/missing O-ring, please note that returned caps replaced for an O-ring issue will be subject to chargeback.
MIL Lamp On Engine Runs Rough, DTC P0306 Cylinder Number Six Misfire
MIL Lamp On, DTC?s U113F, U1140, Lost Communications With Active Exhaust Valves 1 and 2
Active Exhaust Valve Rattle This bulletin involves inspecting the active exhaust actuator motor and tightening to specifications, if necessary.
Read full bulletin
The customer may describe that vehicle has an exhaust rattle on acceleration and deceleration in1500-2400 RPM range when the sport mode is off.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDiagnostic Trouble Code (DTC) has been set:P0456 - EVAP System Small Leak. If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT)to determine if a leak is present in the system. Customers may also experience the following:Noise heard from the drivetrain while stationary and vehicle is in Sport/Trackmodes. Extended engine crank times.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDiagnostic Trouble Code (DTC) has been set:P0456 - EVAP System Small Leak. If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT)to determine if a leak is present in the system. Customers may also experience the following: Noise heard from the drivetrain while stationary and vehicle is in Sport/Trackmodes. Extended engine crank times.
CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position...
Read full bulletin
Sensor Circuit Performance
Customer complaint includes a Check Engine/MIL lamp-on condition with fault codes U113F-Lost Communication With Active...
Read full bulletin
Exhaust Valve 1 and/or U1140-Lost Communication With Active Exhaust Valve 2 active or stored in the powertrain control module (PCM).
Customer complaint includes a Check Engine/MIL lamp-on condition with fault codes U113F-Lost Communication With Active...
Read full bulletin
Exhaust Valve 1 and/or U1140-Lost Communication With Active Exhaust Valve 2 active or stored in the powertrain control module (PCM).
Customer complaint includes a Check Engine/MIL lamp-on condition with fault codes U113F-Lost Communication With Active...
Read full bulletin
Exhaust Valve 1 and/or U1140-Lost Communication With Active Exhaust Valve 2 active or stored in the powertrain control module (PCM).
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may describe the following: Hearing a predetonation noise (Spark Knock) sound in the engine during acceleration.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0456 - EVAP System Small Leak. Customers may also experience the following: Extended engine crank times.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0456 - EVAP System Small Leak. Customers may also experience the following: Extended engine crank times.
Door Glass Stops Prior To Full Up Or Down Position This bulletin involves testing and if necessary, replacing the...
Read full bulletin
window regulator motor on one or both doors. The customer may describe the following:The door glass may stop prior to reaching full up or down position on one or both doors. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:B18BA-13 - Window Control - Circuit Open.
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals.
Read full bulletin
None of the seals from the PTU side will need to be replaced whenever the ATX stubshaftis replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft,it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft-PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.
RETAINER, Crankshaft Rear Oil Seal Oil leak from rear engine seal retainer or windage tray/gasket Check for other...
Read full bulletin
sources of leaks using dye such as gallery plugs, camshaft cup plug at rear of engine, rear of engine valley for possible MDS solenoid, VVT solenoid, block porosity or transmission leaks. If another source of the leak was identified, proceed with the appropriate repairs. Engineering is looking for assistance in determining root cause and a corrective action on crankshaft rear oil seals and windage tray/gaskets. For concerns related to rear crankshaft seal oil leaks and windage tray gaskets, please send an email to brenton.swank@fcagroup.com. Include the VIN, mileage, and any photos identifying where the leak is coming from using dye, such as: 1. Leak between rear seal and crankshaft (seal rolled during installation) 2. Leak between outer diameter of rear seal and retainer 3. Leak between rear seal retainer and engine block (Please record the 5 retainer bolts residual torque in tightening direction) 4. Leak between rear seal retainer and windage tray/gasket (Please record the oil pan bolts residual torque in tightening direction) If the source of the leak cannot be identified, please contact Brenton Swank at (248) 804-9386 or Brenton.Swank@FCAGroup.com If no response in 15 minutes, proceed with repair.
SEAL, Crankshaft Oil, Front Front crankshaft oil seal leak: For concern of front crankshaft seal leak please send an...
Read full bulletin
email to brenton.swank@fcagroup.com with VIN, Mileage, Photos and indicate where the leak is identified using dye such as: 1. Leak between the outer diameter of the seal to front cover? 2. Leak between the seal and damper 3. Leak through the damper bolt This will help in determining root cause and corrective action. For additional questions, please contact: Brenton Swank: Cell (248) 804-9386 or brenton.swank@fcagroup.com If no response in 15 minutes, proceed with repair.
ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819.
Read full bulletin
Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.
Electrical
52 bulletinsStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
Read full bulletin
illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0420 - Catalyst System Efficiency Below Threshold Bank 1. P0430 - Catalyst System Efficiency Below Threshold Bank 2.** P0456 - EVAP System Small Leak. NOTE: If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. This bulletin involves reprogramming the PCM with the latest available software."
Battery Drain Suspected or "Identified" From USB or Media Hub
"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
Read full bulletin
to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
Dynamic Sensor Prior to replacing this part, please ensure all the pre-diagnostic & diagnostic procedures have been...
Read full bulletin
completed with emphasis on wiring and connector integrity. If codes C006A-28, U0125-00, or C006A-46 are present, warranty analysis suggests a high likelihood of an intermittent connection at or near the wiring connector, especially if the vehicle is a pursuit variant. Please verify wiring per diagnostic procedures, as well as removal & installation guidance called out in the service manual before replacement.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
Read full bulletin
to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
Flash: Security Gateway Module (SGW) Updates This bulletin involves reprogramming the SGW with the latest available...
Read full bulletin
software to enable High Octane functionality for vehiclesthat have installed the Direct Connection Stage Kits. For customers that have the Direct Connection Redeye Stage I and Stage II kits installed on their vehicle, this flash is requiredto enable functionality of the High Octane Mode.
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Radio Frequency Hub Module (RFHM) Updates
Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
Ambient Temperature Sensor Servicing.
Ambient Temperature Sensor Servicing.
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.
Read full bulletin
If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
Battery Tester Warranty Code Procedures, Medtronic Update Process
PCM Sets DTC P1400-Aftermarket Calibration Detected/Warranty Coverage Confirmation Required
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34.
Read full bulletin
Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or Android Auto Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
PCM Sets DTC P1400-Aftermarket Calibration Detected/Warranty Coverage Confirmation Required
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34.
Read full bulletin
Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or Android Auto Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.
CAMERA, Rear View Prior to replacing rear view camera for concern of blurry or fuzzy image, please make sure camera...
Read full bulletin
lens is clean and camera image does not change by wiggling rear view camera harness. If concern is still present, remove the camera and check the connector terminal for damage or water intrusion. Please document any findings in the repair notes.
SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
Powertrain Control Module (PCM) Replacement - P2172 - High Airflow/Vacuum Leak Detected (Instantaneous Accumulation) ...
Read full bulletin
This bulletin involves replacing the Powertrain Control Module (PCM) and re-programming with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following Diagnostic Trouble Code (DTC) set in the PCM memory:P2172 - High Airflow/Vacuum Leak Detected (Instantaneous Accumulation).
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
Read full bulletin
equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Key Programming, Security Pin Request, Pin Invalid
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with updated software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system.Perform this software flash only on vehicles with less than 57 miles on the odometer.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P0456 - EVAP System Small Leak.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0456 - EVAP System Small Leak.
Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC)Module with new software.
Read full bulletin
Customers may experience one of the following:Unpleasant odor in the vehicle after driving from highway speed limits back downto city speed limits. The left temperature door is inoperable(2014-2018 Vehicles Only). Updating the HVAC software will correct these conditions.
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24.
Read full bulletin
Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or Android Auto Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements.
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24.
Read full bulletin
Customers may experience one or more of the following:Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or Android Auto Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.
RADIO [RES] - New and/or Service Exchange For RES radio concerns.
Read full bulletin
Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Other
29 bulletinsPUMP WATER & CONNECTOR - OIL COOLER TUBE
CARRIER PLANETARY & SHAFT KIT - OUTPUT
PUMP WATER & CONNECTOR - OIL COOLER TUBE
PUMP WATER & CONNECTOR - OIL COOLER TUBE
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
Read full bulletin
this is normal and not a defect.
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
Read full bulletin
semi and full synthetic oils.
Blind Spot Or Park Assist Warnings, False Activation
Volume Uncontrollable Or Stuck On High
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Panasonic VP4R Wi-Fi New Enrollment Pause
Water Drips Onto The Accessory Drive Belt and Freezes.
Read full bulletin
Drive Belt May Come Off Pulleys Due To Ice
Panasonic VP4R Wi-Fi New Enrollment Pause
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
Read full bulletin
Detected Message
Favorite Song On-Air Alert List Empty
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
Read full bulletin
awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
Read full bulletin
structural repair parts usage.
Front Click Noise at Low Speed Turns
Panasonic VP4R Wi-Fi New Enrollment Pause
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
Read full bulletin
compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
Read full bulletin
Detected Message
Favorite Song On-Air Alert List Empty
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Blind Spot Or Park Assist Warnings, False Activation
Volume Uncontrollable Or Stuck On High
Disinfectant Solution Recommended for COVID-19
Phone Contacts Will Not Load
Apps Or Icons Grayed Out
Incorrect Front License Plate Bracket This bulletin involves replacing the front license plate bracket.
Read full bulletin
Customers may experience the following: A large gap can be seen on the sides of the license plate bracket.
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
Read full bulletin
awareness regarding the use of aftermarket parts.
Body & Paint
26 bulletinsAluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
SWITCH AND BEZEL - FRONT DOOR
SWITCH AND BEZEL - FRONT DOOR
"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
Smart Glass Window Function Inoperative.
Read full bulletin
Window Will Not Lower/Raise When Door Is Opened Or Closed, Diagnostic Trouble Code (DTC) B25B4-2A Pawl Switch Stuck.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Mirror
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Driver Window Short Drop Feature Does Not Drop The Window When The Door Is Open, Window Short Up Feature Does Raise The...
Read full bulletin
Window When The Door Is Closed
Front Floor Wet. Water Leak From A Pillar Area
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
Read full bulletin
refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Driver Window Short Drop Feature Does Not Drop The Window When The Door Is Open, Window Short Up Feature Does Raise The...
Read full bulletin
Window When The Door Is Closed
Front Floor Wet. Water Leak From A Pillar Area
Squeak Noise From Exterior Door Handle
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the recommended usage of Authentic Mopar Glass.
Squeak Noise From Exterior Door Handle
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
Read full bulletin
refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Driver Window Short Drop Feature Does Not Drop The Window When The Door Is Open, Window Short Up Feature Does Raise The...
Read full bulletin
Window When The Door Is Closed
Front Floor Wet. Water Leak From A Pillar Area
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the recommended usage of Authentic Mopar Glass.
Transmission
15 bulletins8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure.
Read full bulletin
? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...
Read full bulletin
have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: P0452 - EVAP Pressure Switch Stuck Closed. P0455 - EVAP System Large Leak. P0440 - General EVAP System Failure. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak VerificationTest (SLVT) to determine if a leak is present in the system. Customers may also comment on one or more of the following: Vehicle will fail to start when cold at times. Noise heard from the drivetrain while stationary and vehicle is in Sport/Track modes.
Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter.
Read full bulletin
Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...
Read full bulletin
have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
RFH Security Flash Update Not Available On Manual Transmission Challengers
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter.
Read full bulletin
Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...
Read full bulletin
have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDiagnostic Trouble Code (DTC) has been set:P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. Customers may also experience the following:Noise heard from the drivetrain while stationary and vehicle is in Sport/Trackmodes.
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.
Read full bulletin
Customers may describe the following: After a cold start (in rare instances), the vehicle can be shifted intodrive and the vehicle will not move. Shifting to park and back to drive rectifies the situation.
Transfer case seal, Transmission Output Seal If vehicle has a fluid leak between the transfer case and the transmission...
Read full bulletin
on an AWD vehicle and it has been determined that the transfer case is leaking from the vent hole, don't replace the input seal. The vehicle can be repaired by: Transfer Case replace - 68214750A$ 3.6 Pentastar 68214751A$ 5.7 Hemi Replace Front Case Half - 68101734A$ 3.6 Pentastar 68101734A$ 5.7 Hemi Note: The transfer case oil already has dye in it so leak confirmation with a black light can be achieved.
Brakes
10 bulletinsPAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearing...
Read full bulletin
surfaces between the hub and rotor. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors.
Read full bulletin
The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearing...
Read full bulletin
surfaces between the hub and rotor. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearing...
Read full bulletin
surfaces between the hub and rotor. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors.
Read full bulletin
The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearing...
Read full bulletin
surfaces between the hub and rotor. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors.
Read full bulletin
The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
Pad Contact On Rotor After Brake Service
Pre-Delivery & Maintenance
6 bulletinsVerify "Z" part number availability.
Read full bulletin
Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
Backup Camera Poor Image Quality Inspection
Backup Camera Poor Image Quality Inspection
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
Read full bulletin
Library for specifications so a suitable alternative can be used
CAMERA, Rear View Please consult STAR Online S2208000045 prior to replacing the camera.
Read full bulletin
Cameras must be inoperative or fail the blurry image test to be eligible for warranty. All parts must be returned for analysis. If parts are found to be working as designed and trouble not found, a chargeback may be applied. Prior to camera replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Lighting
6 bulletins"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
Tire Pressure Lamp Turns On
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the use of recycled or salvage parts.
Tire Pressure Lamp Turns On
HEADLAMP After performing the headlamp condensation clearing service procedure, If the WK Headlamp is being replaced...
Read full bulletin
for Moisture / Condensation issue, please e-mail pictures of the Moisture / Condensation issue to FCA Redacted Content and then continue with the replacement.
Fuel System
6 bulletinswiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Travellink Fuel Prices Are Incorrect
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Travellink Fuel Prices Are Incorrect
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Suspension
4 bulletinsShock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
Read full bulletin
"
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.
Read full bulletin
Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.
Read full bulletin
Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Tires & Wheels
4 bulletinsRight Front Tire Rubbing on Wheel Well Liner This bulletin involves inspecting the right front wheel liner (also know...
Read full bulletin
as Splash Shield) for rub marks and replacing if needed. Customers may experience the following:A rubbing noise in the right front when make hard left turns.
Right Front Tire Rubbing on Wheel Well Liner This bulletin involves inspecting the right front wheel liner (also know...
Read full bulletin
as Splash Shield) for rub marks and replacing if needed. Customers may experience the following:A rubbing noise in the right front when make hard left turns.
Safety Recall VB0 - 2019 LA LD Incompatible Wheels Owners Letters (Dealer Advisement)
ADJUSTER, Seat For passenger seat exhibiting high fore/aft adjuster effort, please call Randy Olejniczak ar 248-766-4821.
Read full bulletin
If front passenger seat is unbolted, please notice if the seat tracks seem to be out of alignment or not aligned properly with the front mounting holes in the floor pan. If no response in 15 minutes, proceed with repair.
HVAC & Climate
4 bulletinsA/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the...
Read full bulletin
system
CORE, Heater (with tubes) When replacing the heater core for LA, LX, and LD vehicles, make sure to return not only the...
Read full bulletin
heater core but also the connecting tubes, seals and retainers. For any questions contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
CORE, Heater (with tubes) When replacing the heater core for LA, LX, and LD vehicles, make sure to return not only the...
Read full bulletin
heater core but also the connecting tubes, seals and retainers. For any questions contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
CORE, Heater (with tubes) When replacing the heater core for LA, LX, and LD vehicles, make sure to return not only the...
Read full bulletin
heater core but also the connecting tubes, seals and retainers. For any questions contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Steering
2 bulletinsHands On Steering Wheel Message In EVIC
U11E8-00-LOST COMMUNICATION WITH EPS STEERING TORQUE MESSAGE
Hybrid & EV
1 bulletinWarranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
Read full bulletin
B)