Powered byNHTSA|EPA|Community Reports
HomeTSBsDodge2018 Challenger

2018 Dodge Challenger TSBs

251 Technical Service Bulletins across 15 categories

Infotainment

66 bulletins
10251785

SOS and Assistance Call Not Working After Radio Exchange Unit Installed

10243153

Apple CarPlay Does Not Work Or Not Connecting

10242779

Customer Satisfaction Notification ZD7 - Radio Software update

10241056

Customer Satisfaction Notification ZD7 - Radio Software Update

10240004

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

10240002

Customer Satisfaction Notification ZD7 - Radio Software Update

10230194

Head unit button stuck DTC code B14DA-2A

10230134

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...

Read full bulletin

regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

10230078

Radio Reboot Continually

10230077

Bubbles Or Delamination On The Radio Display

10230066

Radio Reboot Continually

10230048

Radio Volume Uncontrollable Or Changing On Its Own

10229805

Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware...

Read full bulletin

Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device

10229285

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10228064

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates

10224929

UAG, UCG, UDG, UJG, ULG and UGG Radio Enhancements This bulletin involves updating the radio with the latest available software.

Read full bulletin

Customers or vehicles may experience the following:The radio screen shows messages ?Software Update? or ?Re-Insert USB Device? and displays that screen in a continuous loop.

10224030

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

10223466

Radio Reboot Continually

10223465

Bubbles Or Delamination On The Radio Display

10223454

Radio Reboot Continually

10223436

Radio Volume Uncontrollable Or Changing On Its Own

10223362

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...

Read full bulletin

regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

10223306

Radio Reboot Continually

10223305

Bubbles Or Delamination On The Radio Display

10223294

Radio Reboot Continually

10223276

Radio Volume Uncontrollable Or Changing On Its Own

10222974

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

Read full bulletin

39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

10222947

Connected Services Will Not Work After Radio Replacement

10221843

Radio UConnect GPS Based Trip Computer Missing

10221715

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10221608

Head unit button stuck DTC code B14DA-2A

10221342

UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

Read full bulletin

39.5 Customers may experience one or more of the following: High pitch squeal, pop or hum from all speakers. SXM favorite, displays empty song list. Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative.

10221336

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

Read full bulletin

39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

10221269

Error Code 20 Message On the Radio Screen

10221259

Error Code 20 Message On the Radio Screen

10221137

Apple CarPlay Does Not Work Or Not Connecting

10220911

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

10219982

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...

Read full bulletin

published document)

10218521

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...

Read full bulletin

published document)

10218507

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

10217463

Radio Pre-Authorization Program - Select 7.0/8.4/8.4N Radios (New and Exchange) - 2018 Model Year Vehicles

10212489

UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

Read full bulletin

39.5 Customers may experience one or more of the following: High pitch squeal, pop or hum from all speakers. SXM favorite, displays empty song list. Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative.

10212486

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

Read full bulletin

39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

10198456

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...

Read full bulletin

regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

10198400

Radio Reboot Continually

10198399

Bubbles Or Delamination On The Radio Display

10198388

Radio Reboot Continually

10198370

Radio Volume Uncontrollable Or Changing On Its Own

10193990

Apple CarPlay Does Not Work Or Not Connecting

10190658

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

10184707

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

10184407

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

10181558

Navigation Shows Incorrect Location

10180233

Radio UConnect GPS Based Trip Computer Missing

10178642

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10177471

VP2R Radio Clock Not Keeping Time

10176540

VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery

10176514

Remote Phone App Does Not Communicate With Vehicle Radio

10175689

Radio Issues With iPhone 11

10175688

Error Code 20 Message On the Radio Screen

10173305

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.

10170409

UJQ without RS9 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 22.5.

Read full bulletin

Customers may experience one or more of the following: Arabic language is missing. Navigation inoperable. Bottom menu bar of the radio is non responsive or frozen. After viewing the weather map following a flood advisory popup, the main soft key's at the bottom of the screen may not respond when pressed. Radio will not turn off. Poor AM/FM Reception. Radio may reset, turn itself off and then back on again. Radio display screen lock up. Park assist chime will continue to chime after the vehicle is turned off. Uconnect Live feature may not function properly.

10168470

UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software...

Read full bulletin

level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Carplay connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.

10168438

UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software...

Read full bulletin

level to:28.3 - WD and WK vehicle with UAQ and UCQ radio. 22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Warning chime will not turn off (WD and WK with UAQ and UCQ radio). Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Bluetooth improvements (WD and WK with UAQ and UCQ radio). Voice Recognition (VR) improvements (WD and WK with UAQ and UCQ radio). Radio stability improvements (WD and WK with UAQ and UCQ radio). Carplay connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.

10168433

UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software...

Read full bulletin

level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Carplay connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.

10162565

UJQ with RS9 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 21.9.

Read full bulletin

Customers may experience one or more of the following:Arabic language is not listed in language page. Radio may reset, turn itself off and then back on again. Radio display screen lock up. Park assist chime will continue to chime after the vehicle is turned off. Russian language is not listed in language page.

Electrical

43 bulletins
11020600

Decreased Remote Start And RKE Range.

Read full bulletin

Tire Pressure Sensors Values Are Not Displayed

10251783

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

Read full bulletin

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

Read full bulletin

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10247953

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

10247412

Dynamic Sensor Prior to replacing this part, please ensure all the pre-diagnostic & diagnostic procedures have been...

Read full bulletin

completed with emphasis on wiring and connector integrity. If codes C006A-28, U0125-00, or C006A-46 are present, warranty analysis suggests a high likelihood of an intermittent connection at or near the wiring connector, especially if the vehicle is a pursuit variant. Please verify wiring per diagnostic procedures, as well as removal & installation guidance called out in the service manual before replacement.

10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

Read full bulletin

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10234424

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

10234420

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

Read full bulletin

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10230301

Decreased Remote Start And RKE Range.

Read full bulletin

Tire Pressure Sensors Values Are Not Displayed

10230183

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10229801

Flash: Security Gateway Module (SGW) Updates This bulletin involves reprogramming the SGW with the latest available...

Read full bulletin

software to enable High Octane functionality for vehiclesthat have installed the Direct Connection Stage Kits. For customers that have the Direct Connection Redeye Stage I and Stage II kits installed on their vehicle, this flash is requiredto enable functionality of the High Octane Mode.

10229059

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10229041

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10228073

Radio Frequency Hub Module (RFHM) Updates.

10227721

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

10227712

Decreased Remote Start And RKE Range.

Read full bulletin

Tire Pressure Sensors Values Are Not Displayed

10225369

Ambient Temperature Sensor Servicing.

10225232

Ambient Temperature Sensor Servicing.

10223855

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...

Read full bulletin

washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

10223765

Decreased Remote Start And RKE Range.

Read full bulletin

Tire Pressure Sensors Values Are Not Displayed

10223097

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10223079

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10221597

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10221413

Enhanced Security Radio Frequency Hub Module (RFHUB) Update, Negative Response 0x12 ?Sub Function Not Supported?

10221228

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.

Read full bulletin

If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

10221153

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

10221152

Battery Tester Warranty Code Procedures, Medtronic Update Process

10220872

PCM Sets DTC P1400-Aftermarket Calibration Detected/Warranty Coverage Confirmation Required

10220715

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10220697

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10219830

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...

Read full bulletin

washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

10215962

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34.

Read full bulletin

Customers may experience one or more of the following: Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-Y7, on JL vehicles only). Ghost Touch, features, modes and App?s changing, without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first started the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-Y7 on JL vehicles only). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or AndroidAuto, Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. PIN clear and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. The radio screen shows messages ?Software Update? or ?Reinsert USB Device? and displays that screen in a continuous loop.

10212318

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10212300

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10190619

PCM Sets DTC P1400-Aftermarket Calibration Detected/Warranty Coverage Confirmation Required

10187141

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34.

Read full bulletin

Customers may experience one or more of the following: Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-Y7, on JL vehicles only). Ghost Touch, features, modes and App?s changing, without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first started the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-Y7 on JL vehicles only). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or AndroidAuto, Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. PIN clear and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. The radio screen shows messages ?Software Update? or ?Reinsert USB Device? and displays that screen in a continuous loop.

10181505

CAMERA, Rear View Prior to replacing rear view camera for concern of blurry or fuzzy image, please make sure camera...

Read full bulletin

lens is clean and camera image does not change by wiggling rear view camera harness. If concern is still present, remove the camera and check the connector terminal for damage or water intrusion. Please document any findings in the repair notes.

10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...

Read full bulletin

equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10173328

Key Programming, Security Pin Request, Pin Invalid

10168449

Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC)Module with new software.

Read full bulletin

Customers may experience one of the following:Unpleasant odor in the vehicle after driving from highway speed limits back downto city speed limits. The left temperature door is inoperable(2014-2018 Vehicles Only). Updating the HVAC software will correct these conditions.

10166588

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24.

Read full bulletin

Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-Y7, on JL vehicles only). Ghost Touch, features, modes and App?s changing, without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first started the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-Y7) JL only. Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or AndroidAuto Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. PIN clear and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. The radio screen shows messages ?Software Update? or ?Reinsert USB Device? and displays that screen in a continuous loop.

10166537

RADIO [RES] - New and/or Service Exchange For RES radio concerns.

Read full bulletin

Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

10138855

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...

Read full bulletin

washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

Engine

35 bulletins
11025028

Engine Oil Leak

10247965

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B...

Read full bulletin

Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

10247906

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

Read full bulletin

For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10247905

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

Read full bulletin

For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10243192

Suspected engine coolant leak.

10243131

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

10239957

Water Quality When Mixed With Engine Coolant

10234438

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B...

Read full bulletin

Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

10234379

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

Read full bulletin

For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10234378

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

Read full bulletin

For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10231777

UAS and UCS Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure.

Read full bulletin

Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** Wireless connectivity pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXMT icon inoperative. SXMT favorite song not displaying/playing. High pitch squeal, pop or hum noise from speakers. Anti-theft code request message. Lines appear across screen. Radio will not switch modes between AM, FM, SAT or Media. Performance control home screen shows ?Norm? mode for engine/transmission even when the vehicle is in ?Drag? mode (LA, LD, LX only). Can not change the time on the clock (LA, LD and LX only). USB hub inoperable (D-Trucks only). Backup camera gridlines missing (D-Trucks only). Device not supported message (D-Trucks only). Remote app inoperative (D-Trucks only). Unable to adjust volume (D-Trucks only). Heated steering wheel inoperable (D-Trucks only). In addition, the following enhancement are included in this update: CarplayT connectivity improvements. Improvement to wireless connectivity phone pairing. Improved sound quality when using a wireless connectivity phone. **This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.**

10230180

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

Read full bulletin

installed in the vehicle.

10230029

Customer Complaint May Include Engine Oil Leak Or Consumption

10229545

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

Read full bulletin

The following software enhancements are available: Engine REV stationary exhaust noise restrictions. Complaint of noticeable low RPM during a hard braking procedure.

10225397

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

Read full bulletin

The following software enhancements are available: Engine REV stationary exhaust noise restrictions. Complaint of noticeable low RPM during a hard braking procedure.

10225260

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

Read full bulletin

The following software enhancements are available: Engine REV stationary exhaust noise restrictions. Complaint of noticeable low RPM during a hard braking procedure.

10224941

Front Engine Cover Oil Weep This bulletin involves inspecting and replacing the right side front engine cover gasket if necessary.

Read full bulletin

The customer may experience an oil weep from the right front engine cover.

10223417

Customer Complaint May Include Engine Oil Leak Or Consumption

10223257

Customer Complaint May Include Engine Oil Leak Or Consumption

10221594

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

Read full bulletin

installed in the vehicle.

10221490

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM)...

Read full bulletin

with the latest available software. The following software enhancements are available:Engine REV stationary exhaust noise restrictions. Complaint of noticeable low RPM during a hard braking procedure.

10221277

Customer Complaint May Include Engine Oil Leak Or Consumption

10221097

Transmission Kit with Torque Converter 1.

Read full bulletin

All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

10220544

Customer complaint may include ticking noise with engine running coming from under the hood or under the vehicle on the...

Read full bulletin

passenger side.

10212473

Customer Complaint May Include Engine Oil Leak Or Consumption

10204397

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM)...

Read full bulletin

with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following (DTC). P050B - Cold Start Ignition Timing Performance. Customers may experience one or both of the following:A long crank time during engine start. Air Conditioning (A/C) clutch is intermittently not engaging when cruise control is activated.

10204379

UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

Read full bulletin

39.5 Customers may experience one or more of the following: Performance control home screen shows "Norm" mode for engine/transmission even when the vehicle is in "Drag" mode. High pitch squeal, pop or hum from all speakers. SXM favorite, displays empty song list. Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative.

10198351

Customer Complaint May Include Engine Oil Leak Or Consumption

10190667

Customer complaint may include engine oil leak/consumption.

10188748

Customer complaint may include ticking noise with engine running coming from under the hood or under the vehicle on the...

Read full bulletin

passenger side.

10175736

Active Exhaust Valve Rattle This bulletin involves inspecting the active exhaust actuator motor and tightening to specifications, if necessary.

Read full bulletin

The customer may describe that vehicle has an exhaust rattle on acceleration and deceleration in1500-2400 RPM range when the sport mode is off.

10175698

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position...

Read full bulletin

Sensor Circuit Performance

10170411

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM)...

Read full bulletin

with the latest available software. Customers may experience one or both of the following: A long crank time during engine start. Air Conditioning (A/C) clutch is intermittently not engaging when cruise control is activated.

10170314

Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.

Read full bulletin

This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.

10162471

ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819.

Read full bulletin

Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.

Body & Paint

28 bulletins
11022012

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

Read full bulletin

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022011

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

Read full bulletin

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022003

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

Read full bulletin

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

11017235

SWITCH AND BEZEL - FRONT DOOR

11014855

SWITCH AND BEZEL - FRONT DOOR

11005320

"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

Read full bulletin

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

10248870

Smart Glass Window Function Inoperative.

Read full bulletin

Window Will Not Lower/Raise When Door Is Opened Or Closed, Diagnostic Trouble Code (DTC) B25B4-2A Pawl Switch Stuck.

10247995

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

Read full bulletin

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10234468

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

Read full bulletin

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10229810

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

Read full bulletin

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10229572

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

Read full bulletin

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10229333

Hood Bezel is Warped and Hood Paint is Damaged or Chipped This bulletin involves replacing the hood bezel, inspecting...

Read full bulletin

the hood for paint damage and if required, refinishing the entire hood. The customer may describe the following:The hood bezel is warping and in some cases, chipping the paint on the sides and corners of the hood bezel opening. Every vehicle will get a new hood bezel even if the customer chooses to have the repairs done at a third party facility. All vehicles must be inspected and the hood bezel released through the Warranty Contact Center (888-255-2616 / Option #2) with VIN to arrange an appointment.All (U.S. Only) customers will be contacted by a Customer Care Advisor regarding this Service Bulletin. If the customer (U.S. Only) chooses to have their vehicle repaired by a third party preferred paint facility with reimbursement, an inspection with photos of the damaged paint are to be performed by the dealership. These customers must also receive a new hood bezel from the dealership for installation at a third party facility.Perform the Diagnostic Procedure. Proceed toStep1of the Diagnostic Procedure. All (Canadian Only) customer vehicles must be inspected. Hood bezels will only be released through the Tech Hotline Center 1-800-361-2702 (English) or 1-800-361-1702 (French).

10229286

Driver Window Short Drop Feature Does Not Drop The Window When The Door Is Open, Window Short Up Feature Does Raise The...

Read full bulletin

Window When The Door Is Closed

10225424

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

Read full bulletin

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225287

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

Read full bulletin

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10223987

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...

Read full bulletin

refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10221763

Hood Bezel is Warped and Hood Paint is Damaged or Chipped This bulletin involves replacing the hood bezel, inspecting...

Read full bulletin

the hood for paint damage and if required, refinishing the entire hood. The customer may describe the following:The hood bezel is warping and in some cases, chipping the paint on the sides and corners of the hood bezel opening. Every vehicle will get a new hood bezel even if the customer chooses to have the repairs done at a third party facility. All vehicles must be inspected and the hood bezel released through the Warranty Contact Center (888-255-2616 / Option #2) with VIN to arrange an appointment.All (U.S. Only) customers will be contacted by a Customer Care Advisor regarding this Service Bulletin. If the customer (U.S. Only) chooses to have their vehicle repaired by a third party preferred paint facility with reimbursement, an inspection with photos of the damaged paint are to be performed by the dealership. These customers must also receive a new hood bezel from the dealership for installation at a third party facility.Perform the Diagnostic Procedure. Proceed toStep1of the Diagnostic Procedure. All (Canadian Only) customer vehicles must be inspected. Hood bezels will only be released through the Tech Hotline Center 1-800-361-2702 (English) or 1-800-361-1702 (French).

10221716

Driver Window Short Drop Feature Does Not Drop The Window When The Door Is Open, Window Short Up Feature Does Raise The...

Read full bulletin

Window When The Door Is Closed

10220098

Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...

Read full bulletin

industry awareness regarding the recommended usage of Authentic Mopar Glass.

10183098

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...

Read full bulletin

refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10178690

Hood Bezel is Warped and Hood Paint is Damaged or Chipped This bulletin involves replacing the hood bezel, inspecting...

Read full bulletin

the hood for paint damage and if required, refinishing the entire hood. The customer may describe the following:The hood bezel is warping and in some cases, chipping the paint on the sides and corners of the hood bezel opening. Every vehicle will get a new hood bezel even if the customer chooses to have the repairs done at a third party facility. All vehicles must be inspected and the hood bezel released through the Warranty Contact Center (888-255-2616 / Option #2) with VIN to arrange an appointment.All (U.S. Only) customers will be contacted by a Customer Care Advisor regarding this Service Bulletin. If the customer (U.S. Only) chooses to have their vehicle repaired by a third party preferred paint facility with reimbursement, an inspection with photos of the damaged paint are to be performed by the dealership. These customers must also receive a new hood bezel from the dealership for installation at a third party facility.Perform the Diagnostic Procedure. Proceed toStep1of the Diagnostic Procedure. All (Canadian Only) customer vehicles must be inspected. Hood bezels will only be released through the Tech Hotline Center 1-800-361-2702 (English) or 1-800-361-1702 (French).

10178643

Driver Window Short Drop Feature Does Not Drop The Window When The Door Is Open, Window Short Up Feature Does Raise The...

Read full bulletin

Window When The Door Is Closed

10175543

Hood Bezel is Warped and Hood Paint is Damaged or Chipped This bulletin involves replacing the hood bezel, inspecting...

Read full bulletin

the hood for paint damage and if required, refinishing the entire hood. The customer may describe the following:The hood bezel is warping and in some cases, chipping the paint on the sides and corners of the hood bezel opening. If a Demon customer (U.S. Only) visits the dealership prior to being contacted or receiving the RRT letter from SRT, please have the customer call SRT Premium Care at 1-855-778-8326 to arrange an appointment. Ask the customer to reference ?Replacing their Demon Hood Bezel? when calling.All (U.S. Only) customers will be contacted by a Customer Care Advisor regarding this Service Bulletin. If the customer (U.S. Only) chooses to have their vehicle repaired by a third party preferred paint facility with reimbursement,an inspection with photos of the damaged paint are to be performed by the dealership. These customers must also receive a new hood bezel from the dealership for installation at a third party facility.Perform the Diagnostic Procedure. Proceed toStep1of the Diagnostic Procedure. All (Canadian Only) customer vehicles must be inspected. Hood bezels will only be released through the Tech Hotline Center 1-800-361-2702 (English) or 1-800-361-1702 (French).

10175130

Hood Bezel is Warped and Hood Paint is Damaged or Chipped This bulletin involves replacing the hood bezel, inspecting...

Read full bulletin

the hood for paint damage and if required, refinishing the entire hood. The customer may describe the following:The hood bezel is warping and in some cases, chipping the paint on the sides and corners of the hood bezel opening. If a Demon customer (U.S. Only) visits the dealership prior to being contacted or receiving the RRT letter from SRT, please have the customer call SRT Premium Care at 1-855-778-8326 to arrange an appointment. Ask the customer to reference ?Replacing their Demon Hood Bezel? when calling.All (U.S. Only) customers will be contacted by a Customer Care Advisor regarding this Service Bulletin. If the customer (U.S. Only) chooses to have their vehicle repaired by a third party preferred paint facility with reimbursement,an inspection with photos of the damaged paint are to be performed by the dealership. These customers must also receive a new hood bezel from the dealership for installation at a third party facility.Perform the Diagnostic Procedure. Proceed toStep1of the Diagnostic Procedure. All (Canadian Only) customer vehicles must be inspected. Hood bezels will only be released through the Tech Hotline Center 1-800-361-2702 (English) or 1-800-361-1702 (French).

10174210

Hood Bezel is Warped and Hood Paint is Damaged or Chipped This bulletin involves replacing the hood bezel, inspecting...

Read full bulletin

the hood for paint damage and if required, refinishing the entire hood. The customer may describe the following:The hood bezel is warping and in some cases, chipping the paint on the sides and corners of the hood bezel opening. If a Demon customer (U.S. Only) visits the dealership prior to being contacted or receiving the RRT letter from SRT, please have the customer call SRT Premium Care at 1-855-778-8326 to arrange an appointment. Ask the customer to reference ?Replacing their Demon Hood Bezel? when calling.All (U.S. Only) customers will be contacted by a Customer Care Advisor regarding this Service Bulletin. If the customer (U.S. Only) chooses to have their vehicle repaired by a third party preferred paint facility with reimbursement,an inspection with photos of the damaged paint are to be performed by the dealership. These customers must also receive a new hood bezel from the dealership for installation at a third party facility.Perform the Diagnostic Procedure. Proceed toStep1of the Diagnostic Procedure. All (Canadian Only) customer vehicles must be inspected. Hood bezels will only be released through the Tech Hotline Center 1-800-361-2702 (English) or 1-800-361-1702 (French).

10170379

Hood Bezel is Warped and Hood Paint is Damaged or Chipped This bulletin involves replacing the hood bezel, inspecting...

Read full bulletin

the hood for paint damage and if required, refinishing the entire hood. The customer may describe the following: The hood bezel is warping and in some cases, chipping the paint on the sides and corners of the hood bezel opening. If a Demon customer (U.S. Only) visits the dealership prior to being contacted or receiving the RRT letter from SRT, please have the customer call SRT Premium Care at 1-855-778-8326 to arrange an appointment. Ask the customer to reference ?Replacing their Demon Hood Bezel? when calling.All (U.S. Only) customers will be contacted by a Customer Care Advisor regarding this Service Bulletin. If the customer (U.S. Only) chooses to have their vehicle repaired by a third party preferred paint facility with reimbursement,an inspection with photos of the damaged paint are to be performed by the dealership. These customers must also receive a new hood bezel from the dealership for installation at a third party facility.Perform the Diagnostic Procedure. Proceed toStep1of the Diagnostic Procedure. All (Canadian Only) customer vehicles must be inspected. Hood bezels will only be released through the Tech Hotline Center 1-800-361-2702 (English) or 1-800-361-1702 (French).

10170376

Hood Bezel is Warped and Hood Paint is Damaged or Chipped This bulletin involves replacing the hood bezel, inspecting...

Read full bulletin

the hood for paint damage and if required, refinishing the entire hood. The customer may describe the following: The hood bezel is warping and in some cases, chipping the paint on the sides and corners of the hood bezel opening. If a Demon customer (U.S. Only) visits the dealership prior to being contacted or receiving the RRT letter from SRT, please have the customer call SRT Premium Care at 1-855-778-8326 to arrange an appointment. Ask the customer to reference ?Replacing their Demon Hood Bezel? when calling.All (U.S. Only) customers will be contacted by a Customer Care Advisor regarding this Service Bulletin. If the customer (U.S. Only) chooses to have their vehicle repaired by a third party preferred paint facility with reimbursement, an inspection with photos of the damaged paint are to be performed by the dealership. These customers must also receive a new hood bezel from the dealership for installation at a third party facility.Perform the Diagnostic Procedure. Proceed toStep1of the Diagnostic Procedure. All (Canadian Only) customer vehicles must be inspected. Hood bezels will only be released through the Tech Hotline Center 1-800-361-2702 (English) or 1-800-361-1702 (French).

10169246

Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...

Read full bulletin

industry awareness regarding the recommended usage of Authentic Mopar Glass.

Other

27 bulletins
11006814

PUMP WATER & CONNECTOR - OIL COOLER TUBE

11002351

PUMP WATER & CONNECTOR - OIL COOLER TUBE

11002350

PUMP WATER & CONNECTOR - OIL COOLER TUBE

10244356

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

Read full bulletin

this is normal and not a defect.

10227983

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...

Read full bulletin

semi and full synthetic oils.

10227725

Intercooler I/C Coolant Temp Missing On The Performance Page App

10223559

Blind Spot Or Park Assist Warnings, False Activation

10223547

Volume Uncontrollable Or Stuck On High

10221813

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

10221446

Panasonic VP4R Wi-Fi New Enrollment Pause

10221431

Water Drips Onto The Accessory Drive Belt and Freezes.

Read full bulletin

Drive Belt May Come Off Pulleys Due To Ice

10221425

Panasonic VP4R Wi-Fi New Enrollment Pause

10221154

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...

Read full bulletin

Detected Message

10220548

Favorite Song On-Air Alert List Empty

10220101

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

Read full bulletin

awareness regarding the use of aftermarket parts.

10220097

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...

Read full bulletin

structural repair parts usage.

10219992

Front Click Noise at Low Speed Turns

10214578

Panasonic VP4R Wi-Fi New Enrollment Pause

10212248

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...

Read full bulletin

compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

10194007

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...

Read full bulletin

Detected Message

10188752

Favorite Song On-Air Alert List Empty

10180203

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

10177504

Blind Spot Or Park Assist Warnings, False Activation

10177492

Volume Uncontrollable Or Stuck On High

10175743

Disinfectant Solution Recommended for COVID-19

10169249

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

Read full bulletin

awareness regarding the use of aftermarket parts.

10129008

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...

Read full bulletin

(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

Transmission

15 bulletins
10248562

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

10244401

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

10241004

Service Transmission Message Illumination.

Read full bulletin

Diagnostic Trouble Code (DTC) P0700-E4 ? Transmission Control System (MIL Request), Set.

10229816

UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure.

Read full bulletin

? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.

10229513

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

10229255

Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...

Read full bulletin

have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10223963

Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter.

Read full bulletin

Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.

10221685

Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...

Read full bulletin

have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10221426

RFH Security Flash Update Not Available On Manual Transmission Challengers

10221150

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

10204396

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

Read full bulletin

A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following (DTC). P050B - Cold Start Ignition Timing Performance. Software enhancements also include:Improvements to 2-1 downshift quality.

10183074

Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter.

Read full bulletin

Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.

10178612

Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...

Read full bulletin

have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10170416

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

Read full bulletin

The following software update is available: Improvements to 2-1 downshift quality.

10170310

Transfer case seal, Transmission Output Seal If vehicle has a fluid leak between the transfer case and the transmission...

Read full bulletin

on an AWD vehicle and it has been determined that the transfer case is leaking from the vent hole, don't replace the input seal. The vehicle can be repaired by: Transfer Case replace - 68214750A$ 3.6 Pentastar 68214751A$ 5.7 Hemi Replace Front Case Half - 68101734A$ 3.6 Pentastar 68101734A$ 5.7 Hemi Note: The transfer case oil already has dye in it so leak confirmation with a black light can be achieved.

Brakes

10 bulletins
11025727

PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE

11025724

PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE

10229152

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearing...

Read full bulletin

surfaces between the hub and rotor. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

10223980

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors.

Read full bulletin

The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

10223190

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearing...

Read full bulletin

surfaces between the hub and rotor. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

10220808

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearing...

Read full bulletin

surfaces between the hub and rotor. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

10218549

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors.

Read full bulletin

The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

10212412

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearing...

Read full bulletin

surfaces between the hub and rotor. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

10183091

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors.

Read full bulletin

The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

10173307

Pad Contact On Rotor After Brake Service

Fuel System

8 bulletins
10236933

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10223535

Travellink Fuel Prices Are Incorrect

10220071

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10217524

Door Hinge Assembly Side door hinge noisy.

Read full bulletin

Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

10177480

Travellink Fuel Prices Are Incorrect

10175733

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

10169219

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10139992

Door Hinge Assembly Side door hinge noisy.

Read full bulletin

Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

HVAC & Climate

5 bulletins
10217451

A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer.

Read full bulletin

Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.

10216110

A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer.

Read full bulletin

Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.

10175421

CORE, Heater (with tubes) When replacing the heater core for LA, LX, and LD vehicles, make sure to return not only the...

Read full bulletin

heater core but also the connecting tubes, seals and retainers. For any questions contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10175009

CORE, Heater (with tubes) When replacing the heater core for LA, LX, and LD vehicles, make sure to return not only the...

Read full bulletin

heater core but also the connecting tubes, seals and retainers. For any questions contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10174089

CORE, Heater (with tubes) When replacing the heater core for LA, LX, and LD vehicles, make sure to return not only the...

Read full bulletin

heater core but also the connecting tubes, seals and retainers. For any questions contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Lighting

4 bulletins
11018447

"Washer Light On And Will Not Turn Off After Adding Washer Solvent."

10231711

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

10220099

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...

Read full bulletin

industry awareness regarding the use of recycled or salvage parts.

10173271

HEADLAMP After performing the headlamp condensation clearing service procedure, If the WK Headlamp is being replaced...

Read full bulletin

for Moisture / Condensation issue, please e-mail pictures of the Moisture / Condensation issue to FCA Redacted Content and then continue with the replacement.

Suspension

4 bulletins
10221787

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.

Read full bulletin

Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10217484

Servicing Lower Control Arm Inner Pivot Bushings This bulletin discusses replacement of the lower control arm inner...

Read full bulletin

pivot bushings.

10216303

Servicing Lower Control Arm Inner Pivot Bushings This bulletin discusses replacement of the lower control arm inner...

Read full bulletin

pivot bushings.

10180177

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.

Read full bulletin

Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Pre-Delivery & Maintenance

3 bulletins
11026651

Verify "Z" part number availability.

Read full bulletin

Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

10243209

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

10242717

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...

Read full bulletin

Library for specifications so a suitable alternative can be used

Hybrid & EV

1 bulletin
10243208

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.

Read full bulletin

B)

Steering

1 bulletin
10175674

Hands On Steering Wheel Message In EVIC

Tires & Wheels

1 bulletin
10162476

ADJUSTER, Seat For passenger seat exhibiting high fore/aft adjuster effort, please call Randy Olejniczak ar 248-766-4821.

Read full bulletin

If front passenger seat is unbolted, please notice if the seat tracks seem to be out of alignment or not aligned properly with the front mounting holes in the floor pan. If no response in 15 minutes, proceed with repair.