2011 Dodge Challenger TSBs
123 Technical Service Bulletins across 13 categories
Categories
Engine
42 bulletinsADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications.
Read full bulletin
To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
Transmission Kit with Torque Converter 1.
Read full bulletin
All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive...
Read full bulletin
cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder 2 Misfire P0304- Cylinder 4 Misfire P0306- Cylinder 6 Misfire
NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment.
Read full bulletin
If the pins are missing request to add the dowel pin first and then install the transmission
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
Read full bulletin
See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus...
Read full bulletin
replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio.
Read full bulletin
The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.
Flash: MIL Illumination P0340- Camshaft Position Sensor Circuit - Bank 1 Sensor 1 This bulletin involves selectively...
Read full bulletin
erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment.
Read full bulletin
If the pins are missing request to add the dowel pin first and then install the transmission
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.
Read full bulletin
This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
Oil Filter Adapter If replacing Oil Filter Adapter due to oil leak, please be aware a seal kit is available for repair.
Read full bulletin
If replacing due to missing Spring Loaded Check Valve, a replacement spring and check valve are now available through MOPAR.
Flash: PCM Software Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software.
Read full bulletin
A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the Powertrain Control Module (PCM): ? U0140 - Lost Communication With Body Control Module. ? U0401 - Implausible Data Received From ECM/PCM. ? P0441 - Evap Purge System Performance. ? P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. This software update also has improvements for fuel pump relay cycling during remote starts.
Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain...
Read full bulletin
Control Module (PCM) with new software. The customer may describe hearing the fuel pump relay cycling during remote start or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM: ? U0140 - Lost Communication With Body Control Module (BCM). ? P06DD - Engine Oil Pressure Control Circuit Stuck Off. ? P0522 - Engine Oil Pressure Sensor Circuit Low. ? P0108 - Manifold Absolute Pressure Sensor Circuit High. ? P1239 - Engine Oil Temperature Too Low. ? P0298 - Engine Oil Temperature Too High.
Flash: 3.6L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...
Read full bulletin
Module (PCM) with the latest available software. A small number of customers may experience one or more of the following: ? Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find Diagnostic Trouble Code (DTC) U0140 - Lost Communication With Body Control Module (TIPM) stored in the Engine Control Module (ECM) memory. ? For 2011 vehicles built prior to February 2, 2011, the customer may experience a condition known as ?Idle Buffeting? while the vehicle is idling. This condition can be similar to driving down the road with one rear window down and all others rolled up, causing a thumping or buffeting sound. The idle speed will be adjusted to 650 RPM to correct this condition.
Flash: PCM Software Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software.
Read full bulletin
A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one of the following Diagnostic Trouble Codes (DTCs) have been set: ? U0401-00 - Implausible Data Received From ECM/PCM ? P0441 - Evap Purge System Performance ? P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1 This software update also has improvements for fuel pump relay cycling during remote starts.
Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley.
Read full bulletin
The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley.
Read full bulletin
The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus...
Read full bulletin
replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
Read full bulletin
See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive...
Read full bulletin
cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder 2 Misfire P0304- Cylinder 4 Misfire P0306- Cylinder 6 Misfire
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive...
Read full bulletin
cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: ? P0300- Multiple Cylinder Misfire ? P0302- Cylinder 2 Misfire ? P0304- Cylinder 4 Misfire ? P0306- Cylinder 6 Misfire
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive...
Read full bulletin
cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: ? P0300- Multiple Cylinder Misfire ? P0302- Cylinder 2 Misfire ? P0304- Cylinder 4 Misfire ? P0306- Cylinder 6 Misfire
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus...
Read full bulletin
replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
RHW RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHW or RHP Radio.
Read full bulletin
The customer may experience one or more of the following conditions. Navigation voice prompt is now announced near maneuvers such as exit ramps. Radio freeze when playing large number of .M4A or .WMA files,and recovers with ignition cycle. Battery signal strength display is not displayed into the radio screen (with iPhone 5). Traffic Announcement and Voice Recognition share the same volume control. Traffic Announcement volume drops after phone calls. Mismatch in the ?Distance to next turn? between the radio and EVIC displays. German translations are incorrect. Radio reset when copying certain .MP3 files from USB flash drive to the radio. Radio stations info is not correct into the right side of the radio display (radio menu). Radio mute issue in tuner mode. Preset loss during/after AF Switching. Erratic alternate frequency switching. Bluetooth phone muting during European traffic announcement. Enhancements to the loss of preset condition. Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Cancel key inoperative after pressing the international button. iPhone 4 dial not possible after second call. Devices button disabled in VES menu. Unable to route to a recent route after a map update. Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of Interest (POI) Search enhancements. Devices button wrongly labeled as DVD using the remote DVD player. iPod, track selection enhancements.
Flash: MIL Illumination P0340- Camshaft Position Sensor Circuit - Bank 1 Sensor 1 This bulletin involves selectively...
Read full bulletin
erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1
Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio.
Read full bulletin
The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.
Flash: MIL Illumination P0340- Camshaft Position Sensor Circuit - Bank 1 Sensor 1 This bulletin involves selectively...
Read full bulletin
erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus...
Read full bulletin
replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio.
Read full bulletin
The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar...
Read full bulletin
(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
Steering Gears, Pumps and Hoses This tech tip applies to vehicles built before 12-23-2010, these vehicles can exhibit a...
Read full bulletin
squeak or rubbing noise when turning the steering wheel. Do not replace the steering gear, steering pump, power steering pressure hose or power steering return hose before investigating the dash seal ring. The source of the noise may be the sealing ring under the dash seal. To correct the issue apply MOPAR product part number 04318070AD (Silicone Spray Lube) to the inner dash seal interface and also the outer engine compartment interface. Do not use any alternate lubricants. If MOPAR product part number 04318070AD (Silicone Spray Lube) is not available then replace the assembly. Refer to TSB 08-091-14.
ENGINE TIMING CHAIN GUIDE ON A NUMEROUS AMOUNT OF VEHICLES MAY FRACTURE.
Read full bulletin
WHICH COULD CAUSE THE ENGINE TIMING CHAIN TO BREAK. 06/06/2014*LJ
DODGE/CHRYSLER: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
Read full bulletin
DUE TO AN ENGINE FRACTURED TIMING CHAIN GUIDE, THE TIMING CHAIN IN ENGINE WILL BREAK AND WOULD RESULT IN SEVERE DAMAGE TO THE ENGINE. MODEL 2009-2012 CHALLENGER, CHARGER, 300. *PE
DODGE: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
Read full bulletin
BATTERY CAN DISCHARGE AT A POINT WHERE ENGINE FAILS TO CRANK DUE TO CONTINUOUS ACTIVATION OF SMART GLASS, BECAUSE OF IMPROPER HEAT STAKES THAT CAUSES CONTINUOUS UNINTENDED SMART GLASS OPERATION.. MODEL 2011 CHALLENGER. *PE
Electrical
22 bulletinsConnector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
Read full bulletin
to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
Read full bulletin
to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Fuel Pump Connector Replacement The technician may experience a crank/no start after the fuel pump module was replaced.
Read full bulletin
This bulletin involves replacing the fuel pump connector harness (pigtail) when replacing the fuel pump module.
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.
Read full bulletin
Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the...
Read full bulletin
flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality ( may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the 1. Power on radio~ 2. Press MENU H/K~ 3. Press System Setup S/K~ 4. Press Manage HDD S/K~ 5. Press Display Available Space on HDD S/K~ 6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.
Read full bulletin
Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
Read full bulletin
Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Flash: PCM Software Enhancements.
Hands Free Module Prompts Begin Erroneously.
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.
Read full bulletin
Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
The above vehicles may have been built with front seat airbag wire harnesses with improper sized terminal crimp(s) that...
Read full bulletin
may cause an intermittent airbag warning light.
Hands Free Module Prompts Begin Erroneously.
The above vehicles may have been built with front seat airbag wire harnesses with improper sized terminal crimp(s) that...
Read full bulletin
may cause an intermittent airbag warning light.
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
Read full bulletin
equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
RADIO [RES] - New and/or Service Exchange For RES radio concerns.
Read full bulletin
Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
Read full bulletin
Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare...
Read full bulletin
occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality (examples may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the following:~ 1. Power on radio~2. Press MENU H/K~3. Press System Setup S/K~4. Press Manage HDD S/K~5. Press Display Available Space on HDD S/K~6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes~ Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. ~ Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a...
Read full bulletin
USB flash or replacing the Mopar accessory Hands Free Module (HFM). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition (VR) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included with this software release. NOTE: After the HFM has been updated it will receive these enhancements: Reduced ?Device Reading? wait time after connecting a device to the remote USB port. Call / dial separation improves upon names being recognized as phone numbers. Improved sound quality during Bluetooth streaming. Increased iPod and iPhone compatibility. SMS messaging support via Mobile Application Part (MAP) protocol (not all phones support the MAP protocol). Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. Previous button will return the song currently being played to the beginning of the track. AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected. NOTE: USB mode resume will no longer 'resume' after ignition is OFF.
Cruise Control Slow Or No Response This bulletin involves upgrading the software on the Steering Column Control Module (SCCM).
Read full bulletin
A customer may experience, no response or slow response to cruise control switch activations. Issues will be experienced by the customers that activate/press the switches in a very fast manner.
2011-2012 DODGE CHALLENGER; 2012 DODGE CHARGER; 2012 CHRYSLER 300: MALFUNCTION INDICATOR LAMP ILLUMINATION.
Read full bulletin
BULLETIN ON SELECTIVELY ERASING AND REPROGRAMMING POWERTRAIN CONTROL MODULE *CN
CHRYSLER 2011-2013 DODGE CHALLENGER : THIS BULLETIN INVOLVES REPROGRAMMING THE POWER CONTROL MODULE WITH THE NEWEST SOFTWARE.
Read full bulletin
*LJ
Other
22 bulletinsIf a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
Read full bulletin
semi and full synthetic oils.
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
Read full bulletin
Detected Message
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
Read full bulletin
awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
Read full bulletin
structural repair parts usage.
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
Read full bulletin
compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
Read full bulletin
Detected Message
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Disinfectant Solution Recommended for COVID-19
Speed Control Operates Intermittently
Speed Control Operates Intermittently
Speed Control Operates Intermittently
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
Read full bulletin
awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
Read full bulletin
structural repair parts usage.
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...
Read full bulletin
(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Body & Paint
8 bulletinsApproved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the recommended usage of Authentic Mopar Glass.
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the recommended usage of Authentic Mopar Glass.
Beam, Upper Load Path & Beam, Inner Load Path There are net, form and pierce features on the LC/LD/LX Front Fender.
Read full bulletin
These net, form and pierce features are only captured during the line assembly process. It is not a service operation within the assembly line. For repair, the technician must locate, drill and shim the Load Paths, as required. This will allow for the adjustability necessary.
DODGE: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
Read full bulletin
ON THE DOOR HANDLES, LOCATED ON THE FRONT EXTERIOR, MUST BE REPLACED DUE TO A POSSIBLE INTERMITTENT OPERATION OF PASSIVE ENTRY FEATURE. *PE
DODGE: THE FRONT DOOR HANDLES WITH REMOTE KEYLESS ENTRY NEEDS TO BE REMOVED AND REPLACED AT THE SAME TIME.
Read full bulletin
*PE
Infotainment
6 bulletinsRHW RHP Radio Software Enhancements
Flash: SRT Subwoofer Thump Noise After Vehicle Is Turned Off This bulletin involves re-flashing the Amplifier with updated software.
Read full bulletin
The customer may experience after the vehicle is turned off a slow thumping noise coming from the subwoofer. This may happen only a few times or last until the next key cycle. This is caused by the amplifier waking up and then going back to sleep.
Flash: SRT Subwoofer Thump Noise After Vehicle Is Turned Off This bulletin involves re-flashing the Amplifier with updated software.
Read full bulletin
The customer may experience after the vehicle is turned off a slow thumping noise coming from the subwoofer. This may happen only a few times or last until the next key cycle. This is caused by the amplifier waking up and then going back to sleep.
RHR Radio Software Enhancements This bulletin involves upgrading the software on the RHR radio.
Read full bulletin
The customer may experience one or more of the following conditions. Enhancements to the loss of preset condition. Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.
RET REL Radio Display Frozen This bulletin involves replacing the radio.
Read full bulletin
A customer may experience, no response from or inoperative radio display.
Flash: SRT Subwoofer Thump Noise After Vehicle Is Turned Off This bulletin involves re-flashing the Amplifier with updated software.
Read full bulletin
The customer may experience after the vehicle is turned off a slow thumping noise coming from the subwoofer. This may happen only a few times or last until the next key cycle. This is caused by the amplifier waking up and then going back to sleep.
Brakes
5 bulletinsFlash: MIL Illumination P0108 - Manifold Absolute Pressure Sensor Circuit High This bulletin involves selectively...
Read full bulletin
erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that P0108 - Manifold Absolute Pressure Sensor Circuit High has been set active or stored.Updating the software will correct the condition listed above.
This bulletin involves replacing the power seat track drive block bolts on front driver and/or passenger seat.
Read full bulletin
The customer may experience up to 1mm(1/32?) fore/aft movement of the driver and/or passenger seat during acceleration and/or braking.
This bulletin involves replacing the power seat track drive block bolts on front driver and/or passenger seat.
Read full bulletin
The customer may experience up to 1mm(1/32?) fore/aft movement of the driver and/or passenger seat during acceleration and/or braking.
Flash: MIL Illumination P0108 - Manifold Absolute Pressure Sensor Circuit High This bulletin involves selectively...
Read full bulletin
erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that P0108 - Manifold Absolute Pressure Sensor Circuit High has been set active or stored.Updating the software will correct the condition listed above.
Flash: MIL Illumination P0108 - Manifold Absolute Pressure Sensor Circuit High This bulletin involves selectively...
Read full bulletin
erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that P0108 - Manifold Absolute Pressure Sensor Circuit High has been set active or stored.Updating the software will correct the condition listed above.
Pre-Delivery & Maintenance
4 bulletinsLubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
Read full bulletin
Library for specifications so a suitable alternative can be used
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension)
CHRYSLER SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
Read full bulletin
2011 DODGE CHALLENGER. THE FLOOR MATS MAY NOT PROPERLY ATTACH TO THE RETAINING HOOK. *RM
CHRYSLER SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
Read full bulletin
THE COOLANT RESEVOIR HOSE MAY LEAK LEADING TO LOW COOLANT LEVELS WHICH CAN CAUSE DAMAGE. *RM
Transmission
3 bulletinsManual Transmission Shifter Noise This bulletin involves greasing or replacing the manual transmission rear shifter bushing.
Read full bulletin
Customers may experience a clunk, squeak, or similar noise heard from center console area while shifting.
Manual Transmission Shifter Noise This bulletin involves greasing or replacing the manual transmission rear shifter bushing.
Read full bulletin
Customers may experience a clunk, squeak, or similar noise heard from center console area while shifting.
Manual Transmission Shifter Noise This bulletin involves greasing or replacing the manual transmission rear shifter bushing.
Read full bulletin
Customers may experience a clunk, squeak, or similar noise heard from center console area while shifting.
Software & Calibration
3 bulletinsThis bulletin involves selectively erasing and reprogramming the Powertrain Control
Failure Code Change This bulletin involves notifying the dealers and technicians of a change to the Required Flash (RF)...
Read full bulletin
and Customer Concern (CC) failure codes.
This bulletin involves selectively erasing and reprogramming the Powertrain Control
Fuel System
2 bulletinsNo Start Condition After A Fuel Pump Replacement, Multiple Fuel System Level Related DTC?s Setting
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
Lighting
2 bulletinsUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the use of recycled or salvage parts.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the use of recycled or salvage parts.
Suspension
2 bulletinsServicing Lower Control Arm Inner Pivot Bushings This bulletin discusses replacement of the lower control arm inner...
Read full bulletin
pivot bushings.
Servicing Lower Control Arm Inner Pivot Bushings This bulletin discusses replacement of the lower control arm inner...
Read full bulletin
pivot bushings.
Air Bags & Safety
2 bulletinsRestraints Information Sheet (I-Sheet) has been added to Star Parts.
Read full bulletin
Print I-Sheet for technician use.
Restraints Remove I-Sheet from packaging.
Read full bulletin
Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.