2013 Dodge Avenger TSBs
138 Technical Service Bulletins across 15 categories
Categories
Engine
43 bulletinsADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Water Quality When Mixed With Engine Coolant
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Flash: Cold Start Engine Idle Cycling In Gear and/or Surging at Highway Speeds This bulletin involves reprogramming the...
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Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience any of the following : Engine idle cycling on cold start in gear. Slight Engine surge driving at highway speeds.
Remanufactured Transmission Assembly 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module...
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(PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set: U0140 - Lost Communication With Body Control Module. P0441 - EVAP Purge System Performance. P0420 - Catalyst Efficiency (Bank 1). P0430 - Catalyst Efficiency (Bank 2). P0133 - O2 Sensor 1/1 Slow Response. P0153 - O2 Sensor 2/1 Slow Response. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P113D - O2 Sensor 1/1 Slow Response (High Frequency). P113E - O2 Sensor 2/1 Slow Response (High Frequency). P0108 - Manifold Absolute Pressure Sensor Circuit High. P0606 - Internal Control Processor. P0204 - Fuel Injector 4 Circuit/Open.In addition, the customer may notice the following conditions: 1 - 2 upshift clunk or bump. 4 - 5 upshift clunk or bump. 5 - 6 upshift clunk or bump. 6 - 5 downshift clunk or bump. 6 - 4 downshift clunk or bump. RPM fluctuating or jerking feeling while operating in cruise control. Condition is more noticeable when the vehicle is going up and down grades. A less than desired idle speed after performing a hard braking maneuver.
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications.
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To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
Remanufactured Transmission Assembly 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Remanufactured Transmission Assembly 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - Feb 28, 2019 VF. - Only use R8453637A$ or R8599680A$ for March 1, 2019 and later VF as they have the revised park system. - R8453637A$ and R8599680A$ are physically and functionally equivalent. Installing a R8453637A$ or R8599680A$ in a 2014 - Feb 28, 2019 VF will result in a core with the original park system being returned. Mopar can no longer convert 62TE core with the original park system to the March 1, 2019 and later version. Continued mis-usage will exacerbate the existing core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when
62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair
Remanufactured Transmission Assembly 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 3. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 4. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
Transmission Kit with Torque Converter 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Flash: Cold Start Engine Idle Cycling In Gear and/or Surging at Highway Speeds This bulletin involves reprogramming the...
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Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience any of the following: Engine idle cycling on cold start in gear. Slight Engine surge driving at highway speeds.
Remanufactured Transmission Assembly 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC.P0335 - Crankshaft Position Sensor Circuit (2014 MY Sales Code ED3). In addition, customers may experience any of the following:Rough idle (Sales Code EDG). A Transmission Tip-In bump (Sales Code EDG). Hard to start in cold ambient temps. (Sales Code EDG). Engine idle cycling on cold start in gear. Slight engine surge driving at highway speeds.
P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part.
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A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Advanced Field Action Communication ? N0202072013 Chrysler Group LLC (Chrysler) announced a safety recall on certain...
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2013 model year (JS) Dodge Avenger and Chrysler 200 (sedan and convertible) vehicles equipped with the non-Partial Zero Emissions Vehicle (PZEV) fuel tank assembly. The above vehicles may experience fuel leakage at the rear of the vehicle and/or engine stall due to a fuel tank control valve that was damaged during the manufacturing process. Chrysler will conduct a voluntary safety recall on all affected vehicles to inspect the control valve located in the fuel tank. Vehicles found with a damaged control valve will have the fuel tank assembly and vapor canister replaced. Dealers will be notified of the launch of this safety recall by way of established methods when parts become available.
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus...
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replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
Remanufactured Transmission Assembly 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair
Remanufactured Transmission Assembly 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 3. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 4. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles...
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with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor. 5) When replacing PN's 68310865A$ & 68308741A$, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
Remanufactured Transmission Assembly 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 3. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 4. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.
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This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
Advanced Field Action Communication ? N0202072013 Chrysler Group LLC (Chrysler) announced a safety recall on certain...
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2013 model year (JS) Dodge Avenger and Chrysler 200 (sedan and convertible) vehicles equipped with the non-Partial Zero Emissions Vehicle (PZEV) fuel tank assembly. The above vehicles may experience fuel leakage at the rear of the vehicle and/or engine stall due to a fuel tank control valve that was damaged during the manufacturing process. Chrysler will conduct a voluntary safety recall on all affected vehicles to inspect the control valve located in the fuel tank. Vehicles found with a damaged control valve will have the fuel tank assembly and vapor canister replaced. Dealers will be notified of the launch of this safety recall by way of established methods when parts become available.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive...
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cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder 2 Misfire P0304- Cylinder 4 Misfire P0306- Cylinder 6 Misfire
Flash: Cold Start Engine Idle Cycling In Gear and/or Surging at Highway Speeds This bulletin involves reprogramming the...
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Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience any of the following : Engine idle cycling on cold start in gear. Slight Engine surge driving at highway speeds.
Advanced Field Action Communication ? N0202072013 Chrysler Group LLC (Chrysler) announced a safety recall on certain...
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2013 model year (JS) Dodge Avenger and Chrysler 200 (sedan and convertible) vehicles equipped with the non-Partial Zero Emissions Vehicle (PZEV) fuel tank assembly. The above vehicles may experience fuel leakage at the rear of the vehicle and/or engine stall due to a fuel tank control valve that was damaged during the manufacturing process. Chrysler will conduct a voluntary safety recall on all affected vehicles to inspect the control valve located in the fuel tank. Vehicles found with a damaged control valve will have the fuel tank assembly and vapor canister replaced. Dealers will be notified of the launch of this safety recall by way of established methods when parts become available.
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus...
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replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module...
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(PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC.P0335 - Crankshaft Position Sensor Circuit (2014 MY Sales Code ED3). In addition, customers may experience any of the following:Rough idle (Sales Code EDG). A Transmission Tip-In bump (Sales Code EDG). Hard to start in cold ambient temps. (Sales Code EDG). Engine idle cycling on cold start in gear.Slight engine surge driving at highway speeds.
Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio.
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The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.
Advanced Field Action Communication ? N0202072013 Chrysler Group LLC (Chrysler) announced a safety recall on certain...
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2013 model year (JS) Dodge Avenger and Chrysler 200 (sedan and convertible) vehicles equipped with the non-Partial Zero Emissions Vehicle (PZEV) fuel tank assembly. The above vehicles may experience fuel leakage at the rear of the vehicle and/or engine stall due to a fuel tank control valve that was damaged during the manufacturing process. Chrysler will conduct a voluntary safety recall on all affected vehicles to inspect the control valve located in the fuel tank. Vehicles found with a damaged control valve will have the fuel tank assembly and vapor canister replaced. Dealers will be notified of the launch of this safety recall by way of established methods when parts become available.
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar...
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(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module...
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(PCM) with the latest available software. Customers may experience any of the following: **Rough idle (Sales Code EDG). A Transmission Tip-In bump (Sales Code EDG). Hard to start in cold ambient temps. (Sales Code EDG).** Engine idle cycling on cold start in gear (Sales Codes ED3 & EDG). Slight engine surge driving at highway speeds (Sales Codes ED3 & EDG).
ON SOME MODEL VEHICLES AND JEEPS, (MY 2013-2014)MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES AND DIAGNOSTIC TROUBLE CODE...
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(DTC) IS SET REGARDING ENGINE OIL PRESSURE SENSOR CIRCUIT. *PE
Other
23 bulletinsLIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
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this is normal and not a defect.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
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this is normal and not a defect.
Hands Free Feature Inoperative
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
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semi and full synthetic oils.
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
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compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
Disinfectant Solution Recommended for COVID-19
Speed Control Operates Intermittently
Speed Control Operates Intermittently
Speed Control Operates Intermittently
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...
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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Electrical
21 bulletinsConnector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.
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Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software.
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The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
No Start After Powertrain Control Module (PCM) Replacement and/or Reprogramming
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.
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Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.
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Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
No Start After Powertrain Control Module (PCM) Replacement and/or Reprogramming
No Start After Powertrain Control Module (PCM) Replacement and/or Reprogramming
RADIO [RES] - New and/or Service Exchange For RES radio concerns.
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Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software.
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The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software.
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The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
CHRYSLER DODGE 2013-2014: THIS BULLETIN IS A REVISED BULLETIN FOR 18-022-14 PLEASE REMOVE THE OLD COPY FROM YOUR FILE.
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POWER CONTROL MODULE HAS BEEN UPDATED WITH THE LATEST SOFTWARE. *LJ
Body & Paint
12 bulletinsWind Noise Left Front Door
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
Wind Noise Left Front Door This bulletin involves installing foam at the upper rear corner of the left front door window run channel.
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The customer may note wind noise coming from the left front door.
Wind Noise Left Front Door This bulletin involves installing foam at the upper rear corner of the left front door window run channel.
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The customer may note wind noise coming from the left front door.
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
Wind Noise Left Front Door This bulletin involves installing foam at the upper rear corner of the left front door window run channel.
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The customer may note wind noise coming from the left front door.
Wind Noise Left Front Door This bulletin involves installing foam at the upper rear corner of the left front door window run channel.
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The customer may note wind noise coming from the left front door.
Air Bags & Safety
12 bulletinsActive Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled...
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bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev.
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A)
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge...
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Avenger/Chrysler 200 (JS)
STAR Center News No. 78 - Jan/Feb 2013: Instead of limiting the use of the tether anchor to 48 pounds (child weight) the...
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new guideline states that the tether anchor can be used with a seatbelt to install a child restraint up to the recommended weight limit of the child restraint.
STAR Center News No. 78 - Jan/Feb 2013: Instead of limiting the use of the tether anchor to 48 pounds (child weight) the...
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new guideline states that the tether anchor can be used with a seatbelt to install a child restraint up to the recommended weight limit of the child restraint.
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev.
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B)
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev.
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A)
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge...
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Avenger/Chrysler 200 (JS)
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev.
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A)
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge...
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Avenger/Chrysler 200 (JS)
Restraints Information Sheet (I-Sheet) has been added to Star Parts.
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Print I-Sheet for technician use.
Restraints Remove I-Sheet from packaging.
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Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Steering
7 bulletinsSteering Wheel Off Center 3.1 To 12 Degrees This bulletin involves centering the vehicles steering wheel.
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Steering wheel off center 3.1 to 12 degrees.
Steering Wheel Off Center 3.1 To 12 Degrees This bulletin involves centering the vehicles steering wheel.
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Steering wheel off center 3.1 to 12 degrees.
Steering Wheel Off Center 3.1 To 12 Degrees This bulletin involves centering the vehicles steering wheel.
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Steering wheel off center 3.1 to 12 degrees.
Steering Wheel Off Center 3.1 To 12 Degrees This bulletin involves centering the vehicles steering wheel.
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Steering wheel off center 3.1 to 12 degrees.
Steering Wheel Off Center 3.1 To 12 Degrees This bulletin involves centering the vehicles steering wheel.
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Steering wheel off center 3.1 to 12 degrees.
Steering Wheel Off Center 3.1 To 12 Degrees This bulletin involves centering the vehicles steering wheel.
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Steering wheel off center 3.1 to 12 degrees.
DODGE: WHEN DRIVING APPROXIMATELY 30 MINUTES AND WOULD TURN STEERING WHEEL, A CLICKING/POPPING NOISE OCCURS AND CAN...
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BE HEARD AT 25MPH OR WHILE STOPPED. MODEL 2012-2013 AVENGER/200. *PE
Fuel System
4 bulletinswiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Emissions recal U67 Catalytic Converter Efficiency
Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of...
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catalytic converter efficiency
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
Infotainment
4 bulletinsRBZ Or RHB Radio Software Enhancements
RBZ Or RHB Radio Software Enhancements
RHW RHP Radio Software Enhancements
RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio.
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The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get lost. ? Sirius audio pop on power up. ? HFM audio pop on power up. ? HFM Mode resume with no information. SYMPTOM/CONDITION FOR RHB RADIOS ONLY: ? Trip planner does not save a route after is was created. ? Route guidance does not activate after the vehicle shuts down. ? Longitude entry does not allow enough digits. ? CD/DVD will not play. ? Navigation accept screen will not clear. ? Navigation shows ?acquiring signal? for an extended period of time. ? New navigation graphics.
Transmission
3 bulletinsPLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE...
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TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE & MUST BE REPLACED & PROPERLY TORQUED TO 105NM Replace the eight bolts (8) 06503465 drive plate to crank shaft and the four TC bolts 06504383 as they have sealants Vehicle miles < 30K: Mandatory replacement of transmission and driveplate Vehicle miles > 30K: Replace driveplate only (shot peened)
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE...
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TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE ONE TIME USEAGE & MUST BE REPLACED & PROPERLY TORQUED TO 105NM Replace the eight bolts 8 06503465 drive plate to crank shaft and the four TC bolts 06504383 as they have sealants Vehicle miles < 30K: Mandatory replacement of transmission and driveplate Vehicle miles > 30K: Replace driveplate only shot peened
HVAC & Climate
2 bulletinsACTUATOR - A/C AND HEATER
ACTUATOR - A/C AND HEATER
Pre-Delivery & Maintenance
2 bulletinsFCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
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Library for specifications so a suitable alternative can be used
Lighting
2 bulletinsUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
Hybrid & EV
1 bulletinWarranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
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B)
Tires & Wheels
1 bulletinClicking/Popping Noise While Turning Wheel
Brakes
1 bulletinAdaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in...
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Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure