2009 Chrysler Town And Country TSBs
83 Technical Service Bulletins across 15 categories
Categories
Engine
15 bulletinsPart Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications.
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To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications.
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To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications.
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To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
Transmission Kit with Torque Converter 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Valve Body. These may cause over drive cycling.
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus...
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replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
W5A580 (NAG1) Valve Body - complete
Valve Body. These may cause over drive cycling.
L25 Interim Repair Procedure Brazil ONLY Upon starting the vehicle the Frequency Operated Button Ignition Key (FOBIK),...
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may not fully seat in the ?ON? position. If not fully seated, under certain operating conditions (for example bumpy roads) the FOBIK could inadvertently move to the ?Accessory? mode. This could cause unintended engine shut off and the passive restraint systems, including the airbags to shut off. This could increase the risk of a crash under certain driving conditions and increase the risk of occupant injury during a crash. Chrysler intends to repair the vehicle free of charge (parts and labor). However, the part required to provide a permanent remedy for this condition is currently not available. NOTE: Chrysler is making every effort to provide the part as quickly as possible.
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus...
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replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
Part Description: Short Runner Valve (Actuator) Issue Description: Issue 1~ JC,JS '08-09MY 3.5L only~ Caution - Do...
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not replace the intake manifold for a short runner valve (SRV) fault (P1004 / P2008 / P2016 / P2017) or for a manifold tuning valve (MTV) fault (P1005 / P2077 / P2078). Instead follow the service procedure to investigate P codes associated with diagnosis of the SRV or MTV, then cycle the actuator using a diagnostic tool and verify that the PWM output is 50 (+ 2%) de-energized and 80 (+ 2 %) energized. If no problems observed, then idle the vehicle and verify the correct PWM output (50 + 2% PWM). Replace the actuator if you do not get the desired output. Issue 2~ If the SRV actuator or intake manifold is being replaced for a P1004 Short Runner Valve Performance fault code and the vehicle was built prior to 2/5/07 , technicians must complete the module reflash and verification test per TSB 18-003-07 REV. A to ensure the parts need to be replaced. Please reference TSB 18-003-07 REV. A for specific details on the procedure.
Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership.
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Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar...
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(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
CHRYSLER/DODGE: RADIATOR CAP ON ABOUT 276,000 GRAND CARAVAN AND TOWN AND COUNTRY VEHICLES MAY EXPERIENCE ENGINE COOLANT...
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WEEP AND/OR A SLOW LEAK RESULTING IN LOW ENGINE COOLANT LEVELS. THE RADIATOR CAP MUST BE REPLACED. CSC LETTER WAS REC'D. *PE
CHRYSLER\DODGE SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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AN INCORRECT POSITIVE CRANKCASE VENTILATION (PCV) VALVE MAY HAVE BEEN INSTALLED. AN INCORRECT PCV VALVE CAN CAUSE EXCESSIVE EXHAUST EMISSIONS. CSC LETTER WAS RECEIVED. *PE
Other
15 bulletinsUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...
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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
Disinfectant Solution Recommended for COVID-19
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership.
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Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...
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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
CHRYSLER: AN INTERMITTENT OR PARTIAL UNLATCH OF THE 60 PERCENT THIRD ROW SEAT INBOARD LATCH WHILE ATTEMPTING TO STOW THE SEAT.
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*PE
CHRYSLER: AN INTERMITTENT OR PARTIAL UNLATCH OF THE 60 PERCENT THIRD ROW SEAT INBOARD LATCH WHILE ATTEMPTING TO STOW SEAT.
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*PE
Electrical
13 bulletinsConnector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
RES / RHA / REB Radios That Support Bluetooth and Hands-Free 1.
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For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Hands Free Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis. Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM...
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stays awake resulting in a continuous electrical draw. The customer may experience a dead battery.
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
RADIO [RES] - New and/or Service Exchange For RES radio concerns.
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Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM...
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stays awake resulting in a continuous electrical draw. The customer may experience a dead battery.
Part Description: Wireless Ignition Node Receiver.
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Issue Description: Wireless Ignition Node Receiver part number 05026875AE is no longer available. The following kits are available as replacements.~ 68241059AA kit for Journey (JC) and Dodge (RT) 3 button FOB.~ 68241066AA kit for Chrysler (RT) 6 button FOB.~ 68241069AA kit for Dodge (RT) 6 button FOB.~ 68241070AA kit for Chrysler (RT) 3 button FOB.~ 68241076AA kit for Dodge (RT) 5 button FOB.
P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or...
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have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained by ordering the same part number (CBSZR068AA) Please return suspect parts back to your facing depot using Return Code 02, before 02 September, 2016.
RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
CHRYSLER/DODGE: POWER SLIDING DOORS INOPERATIVE.
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THIS INVOLVES FLASH REPROGRAMMING THE POWER SLIDING DOOR MODULE REAR LEFT AND/OR RIGHT (DMRL/DMRR) WITH NEW SOFTWARE. POWER SLIDING DOORS WILL NOT OPEN FROM ANY OF THE SWITCHES. DOORS WILL WORK IN THE MANUAL MODE. *PE UPDATED 11/29/10. *PE
Air Bags & Safety
9 bulletinsRestraints Information Sheet (I-Sheet) has been added to Star Parts.
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Print I-Sheet for technician use.
SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions
Restraints Information Sheet (I-Sheet) has been added to Star Parts.
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Print I-Sheet for technician use.
Restraints Remove I-Sheet from packaging.
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Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Customer Satisfaction Notification Y22 Driver Airbag Emblem
Customer Satisfaction Notification Y22 Driver Airbag Emblem
SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions
Restraints Information Sheet (I-Sheet) has been added to Star Parts.
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Print I-Sheet for technician use.
Restraints Remove I-Sheet from packaging.
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Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Body & Paint
8 bulletinsAuthentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
Sliding Door Trim Contacting Vehicle Rear Quarter This bulletin depending on production date, involves either...
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installing or engaging an additional door panel retention point to prevent the door panel from bowing and contacting the body when the sliding door is opened. The customer may experience a door trim panel contacting the quarter panel on either side when opening either of the sliding doors.
Part Description: Upper and Lower Sliding Door Rollers Issue Description: If you are replacing this part for a NOISE...
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condition, please perform the following procedure:~ 1. Cycle the sliding door to open, then close and inspect the upper track for hinge trim line contact to stud head contact.~ 2. Adjust the upper hinge accordingly to provide adequate clearance from the trim line to the stud heads in the track. See the Service Manual for hinge torque specification.~ 3. Apply a pea size amount of Krytox Lube (Service Part Number 05019060AA) to the upper and lower track at locations.
Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have...
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stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
CHRYSLER GROUP: WHEN THE SLIDING DOOR IS FULLY OPEN AND IS BEING CLOSED THE DOOR MAY BIND.
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2009-2010 TOWN & COUNTRY. *RM
CHRYSLER: SLIDING DOOR WILL NOT LATCH IN THE FULL OPEN POSITION.
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INVOLVES INSPECTING THE RIGHT AND/OR LEFT SLIDING DOOR OPERATION AND IF NECESSARY ADJUSTING THE SLIDING DOOR LATCH POSITION. APPLIES TO VEHICLES BUILT BEFORE 4/30/10. *PE
CHRYSLER/DODGE: POWER SLIDING DOOR WILL NOT POWER OPEN.
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THE POWER SLIDING DOOR OF THE RIGHT AND/OR LEFT SIDE NOT OPENING WHEN USING THE INTERIOR OR EXTERIOR HANDLES OR INTERIOR B PILLAR BUTTON FROM FULL CLOSED POSITION BUT WORKS WITH REMOTE KEYLESS ENTRY AND THE FRONT ROW OVERHEAD CONSOLE BUTTONS. *PE
Lighting
4 bulletinsUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
Brakes
3 bulletinsPAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
MY CHRYSLER 2009-2011, DODGE CARAVAN: BULLETIN INFORMATION REGARDING FRONT BRAKE COMPONENTS (ROTORS AND PADS) EXTENDED WARRANTY FOR CERTAIN VEHICLES.
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*LJ
Pre-Delivery & Maintenance
3 bulletinsExpansion of previous safety recall L25.
Expansion of previous safety recall L25.
Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part...
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of regular maintenance
Suspension
3 bulletins"SHAFT - AXLE HALF NOTE: THE JOINT BETWEEN THE SPLINES ON THE HALFSHAFT AND THE HUB AND BEARING IS AN INTERFERENCE FIT.
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THE HALFSHAFT NUT IS TO BE USED TO DRAW THE HUB AND BEARING ONTO THE HALFSHAFT SPLINES. THIS IS PARTICULARLY TRUE IF HUB AND BEARING IS ALSO BEING REPLACED"
THIS TSB CONTAINS OWNER LETTER.
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SEE DOCUMENT SEARCH BUTTON BELOW: 2008-2010 MY MINIVANS EXTENDED WARRANTY BULLETIN INFORMATION REGARDING FRONT WHEEL BEARINGS. *LJ
CHRYSLER/DODGE: THE FRONT WHEEL BEARINGS IS HUMMING OR GROWLING.
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REMOVE AND REPLACE BOTH FRONT WHEEL BEARINGS, IF NECESSARY. *PE
HVAC & Climate
2 bulletinsHVAC Distribution Housing
DODGE/CHRYSLER: THE AIR CONDITIONING (A/C) DISCHARGE HOSE ON ABOUT 182,000 CERTAIN VEHICLES MAY CRACK AND LEAK REFRIGERANT.
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THIS COULD CAUSE A LOSS OF A/C COOLING. THE AIR CONDITIONING DISCHARGE HOSE MUST BE REPLACED. CSC LETTER WAS RECEIVED. *PE
Software & Calibration
2 bulletinsWarranty Operations Newsletter Updates from Warranty Operations
Warranty Operations Newsletter Updates from Warranty Operations
Transmission
2 bulletinsInspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
CHRYSLER: POWER STEERING RETURN LINES.
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INVOLVES INSPECTING AND IF NECESSARY REMOVING AND REPLACING THE GEAR TO COOLER POWER STEERING RETURN HOSE WITH A KEVLAR BRAIDED RETURN HOSE. MAY EXPERIENCE LEAKS IN POWER STEERING RETURN LINE, AT COLD START UP IN TEMPERATURES BELOW-40%C (-40%F) AND INCREASED STEERING EFFORTS OR NOISY POWER STEERING PUMP. *PE
Fuel System
2 bulletinsCHRYSLER/JEEP/DODGE: CALIFORNIA EMISSIONS WARRANTY ADDENDUM.
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THE WARRANTY BOOK ON CERTAIN VEHICLES MAY CONTAIN ERRORS OR MAY BE MISSING INFORMATION REGARDING THE COPONENTS COVERED BY THE CALIFORNIA EMISSIONS WARRANTY. DODGE-CARAVAN/GRAND CARAVAN, CHARGE/CHARGER SRT8, MAGNUM/MAGNUM SRT8, VIPER, AVENGER, NITRO, CHALLENGER/CHALLENGER SRT8, DURANGO/DURANGO HYBRID, JOURNEY, RAM 2500/3500, CALIBER/CALIBER SRT4; JEEP COMMANDER, GRAND CHEROKEE/GRAND CHEROKEESRT8, COMPASS, PATROIT, LIBERTY; CHRYSLER TOWN&COUNTRY, PACIFICA, 300 SRT8, PTCRUISER, SEBRING/SEBRING CONV., ASPEN/ASPEN HYBRID.
CHRYSLER/JEEP/DODGE: FLASH-DRIVEABILITY IMPROVEMENTS OR MIL ILLUMINATION DIAGNOSTIC TROUBLE CODE P0452-EVAP PRESSURE SWITCH STUCK CLOSED.
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INCLUDES MY09 TOWN&COUNTRY; VOYAGER AND CARAVAN. *PE
Infotainment
1 bulletinFlash: Audio Distortion From The Front Door Speakers When The Rear Aux Port Is Used This bulletin involves re-flashing...
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the Amplifier with updated software. The customer may experience audio distortion from the front door speakers when the rear AUX port is in use. The distortion may occurs when playing certain media with a lot of high frequency content. The equalization doesn't have a settings for rear AUX mode and defaulted to the AM mode. The AM mode equalization has a boost for high frequencies. This increase boost can cause the Amp to distort the sound.
Steering
1 bulletinCooler line, Power steering return The clips that hold the line to the core support are not available at this time and will need to be reused.
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Use care when opening and re-latching clip.