2002 Chrysler Town And Country TSBs
111 Technical Service Bulletins across 15 categories
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17 bulletinsSUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES.
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*SLC
SUBJECT REGARDING ASSIST FEATURE INOPERATIVE ON QUAD OR SPLIT REAR BENCH SEATS.
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*SLC
SUBJECT REGARDING QUAD SEAT RELEASE HANDLE SCREW SHEARED OFF IN SHAFT.
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*SLC
SUBJECT REGARDING COOLING FAN SOUND/VIBRATION.
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*SLC
THIS BULLETIN INVOLVES INSTALLING A REVISED POWER SEAT ADJUSTER DRIVE BLOCK SCREW TO THE INBOARD SIDE OF THE POWER SEAT TRACK(S).
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*TT
ON SOME VEHICLES, THE QUAD SEAT CUPHOLDER COMPENSATION FLAP IS BROKEN.
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*TT
SOME CUSTOMERS MAY COMPLAIN OF A HOWL/ DRONE/ MOAN/ HUMMING/CYCLIC SOUND WHEN DRIVING AT SPEEDS BETWEEN 45 AND 70 MPH.
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*TT
SUBJECT REGARDING SAFETY SYSTEMS - VEHICLE MODIFICATIONS / REPAIR.
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*TT
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...
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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
Disinfectant Solution Recommended for COVID-19
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership.
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Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...
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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
Wiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead.
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05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$ 68001330A$ = WB000019A$ or WBF00019A$ 05012611A$ = WB000021A$ or WBF00021A$ 05102881A$ = WBRW0011A$
Engine
16 bulletinsLOUD WHISTLE/SQUEALING SOUND FROM ENGINE COMPARTMENT-2002 RS/RG.
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*SLC
SUBJECT REGARDING STUCK OIL PRESSURE RELIEF VALVE FOR VEHICLES BUILT PRIOR TO JANUARY 1, 2002 EQUIPPED WITH A 3.3 L OR 3.8 L ENGINE.
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*SLC
SUBJECT REGARDING CAMSHAFT / BEARING SERVICE.
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*TT
EXHIBITING ENGINE SAG / HESITATION AND/OR CLOSED THROTTLE START STALL, DIAGNOSTIC TROUBLE CODE P0123.
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*TT
SUBJECT REGARDING BELT LIKE SQUEAL SOUND AT HIGH ENGINE RPM.
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*TT
A CONDITION MAY EXIST AT IDLE, WITH THE COOLING FANS ON, A SOUND MAY BE HEARD AND / OR A VIBRATION MAY BE FELT INSIDE THE VEHICLE.
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*TT
INFORMATION ON BELT-LIKE SQUEAL SOUND AT HIGH ENGINE RPM.
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*TT
SOME VEHICLES WERE BUILT AND SHIPPED TO DEALERS WITH CAMSHAFTS THAT MAY HAVE AN IMPROPERLY MACHINED OIL GROOVE.
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*SLC
Valve Body. These may cause over drive cycling.
Valve Body. These may cause over drive cycling.
Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership.
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Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.
CLEANING PROCEDURE FOR THE MECHANICAL THROTTLE BODY.
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*KB
RATTLE/KNOCKING SOUND FROM THE FRONT SUSPENSION.
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*SC
KNOCKING SOUND FROM LOWER STEERING COLUMN.
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*TT
ENGINE SPARK KNOCK. *TT
CAMSHAFT / BEARING SERVICE.
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*TT
Brakes
11 bulletinsSOME VEHICLES NOT EQUIPPED WITH ANTI-SKID BRAKE SYSTEM (ABS) MAY HAVE THE ABS, BRAKE AND TRAC OFF LAMPS ILLUMINATED ON THE INSTRUMENT CLUSTER.
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*TT
CONCERNS WITH THE ABS, BRAKE AND TRAC OFF CLUSTER LAMPS ILLUMINATED ON VEHICLES NOT EQUIPPED WITH ABS BRAKES.
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*TT
SUBJECT REGARDING REAR BRAKE CYCLIC RUBBING SOUND FROM REAR OF VEHICLE DURING MEDIUM TO LIGHT BRAKE APPLICATION ON VEHICLES WITH REAR DRUM BRAKES.
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*TT
SNOW/WATER INGESTION INTO REAR BRAKE DRUM.
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*YD THIS BULLETIN SUPERSEDES 05-001-02 DATED MARCH 4, 2002. *TT
ON SOME VEHCLES, THE POWER SEAT HAS SLIGHT FORE/AFT MOVEMENT MOST NOTICEABLE DURING ACCELERATION OR BRAKING.
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*TT
SNOW/WATER INGESTION INTO REAR BRAKE DRUM.
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*KB
SNOW/WATER INGESTION INTO REAR BRAKE DRUM.
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*TT
ANTI-LOCK BRAKE REAR WHEEL SPEED SENSOR REPLACEMENT.
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*TT
SNOW/WATER INGESTION INTO REAR BRAKE DRUM.
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*TT
ANTI-LOCK BRAKE REAR WHEEL SPEED SENSOR REPLACEMENT.
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*TT
VEHICLES NOT EQUIPPED WITH ANTI-LOCK BRAKE SYSTEM (ABS) BRAKES MAY HAVE THE ABS, BRAKE, AND TRAC OFF LAMPS ILLUMINATED...
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ON THE INSTRUMENT CLUSTER OR VEHICLES NOT EQUIPPED WITH SENTRY KEY IMMOBILIZER (SKIM) MAY HAVE THE SECURITY/VTA LAMP ILLUMINATED ON THE INSTRUMENT CLUSTER. *TT
Body & Paint
11 bulletinsSUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT.
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*SLC
SUBJECT REGARDING QUARTER WINDOW WEATHERSTRIP LOOSE.
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*SLC
SUBJECT REGARDING POWER SLIDING DOOR REVERSES DIRECTION DURING THE POWER CLOSE CYCLE, FALSE OBSTACLE DETECTION.
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*TT
SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT.
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*TT
Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have...
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stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
POWER SLIDING DOOR ADJUSTMENT AND DIAGNOSIS AID.
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*KB UPDATED 10/26/07. *NJ
PASSENGER COMPARTMENT FLOOR WATER LEAK.
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*TT THIS BULLETIN SUPERSEDES BULLETIN 23-010-04 DATED 04-29-04. *TT
INSTRUMENT PANEL ILLUMINATION.
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*TT
POWER SLIDING DOOR AND / OR POWER LIFTGATE WILL POP OFF BUT NOT POWER OPEN.
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*TT
POWER SLIDING DOOR AND/OR POWER LIFTGATE WILL POP OFF BUT NOT POWER OPEN.
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*TT
Electrical
10 bulletinsSUBJECT REGARDING THE POWERTRAIN CONTROL MODULE (PCM) MAY CAUSE AIR CONDITIONING COMPRESSOR FAILURE FOR RS MODELS.
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*SLC
INFORMATION ON REMOVABLE FLOOR CONSOLE ELECTRICAL CONNECTOR.
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*TT
INFORMATION REGARDING THE MINIVAN ELECTRICAL SYSTEM.
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*SLC
CONCERNS WITH WIRING HARNESS CHAFING.*SLC
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or...
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have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained by ordering the same part number (CBSZR068AA) Please return suspect parts back to your facing depot using Return Code 02, before 02 September, 2016.
POWERTRAIN CONTROL MODULE INITIALIZATION.
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*KB
POWERTRAIN CONTROL MODULE INITIALIZATION.
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*SC
POWERTRAIN WIRING HARNESS BRACKET PACKAGE.
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*TT
BATTERY LIGHT ILLUMINATION, ERRONEOUS DIAGNOSTIC TROUBLE CODE (DTC) P1594.
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*TT
Steering
10 bulletinsSUBJECT REGARDING STEERING SHUDDER.
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*SLC
EXPERIENCING A SHUDDER (VIBRATION) FELT INSIDE THE VEHICLE WHILE TURNING THE STEERING WHEEL.
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*TT
EXPERIENCING A POP/TICK SOUND HEARD COMING FROM THE STEERING WHEEL AREA WHILE THE VEHICLE IS IN MOTION.
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*TT
INFORMATION ON NEW POWER STEERING FLUID.*SLC
REVISED POWER STEERING SYSTEM BLEEDING PROCEDURES.
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*SC
POP/TRICK/CREAK SOUND IN STEERING COLUMN.
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*MJ *EH
STEERING SHUDDER. *TT
POP/TICK SOUND IN STEERING WHEEL AREA.
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*TT
POWER STEERING FLUID COOLER HOSES MAY SPLIT AND CAUSE A LOSS OF POWER ASSIST - CUSTOMER SATISFACTION NOTIFICATION NO.
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C20. *TT
POP/TICK SOUND IN STEERING WHEEL AREA.
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*TT *MJ
Transmission
8 bulletinsSOME VEHICLES MAY HAVE A TRANSAXLE THAT WILL NOT MOVE OR SLIPS IN REVERSE OR FIRST GEAR.
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*TT
SOME VEHICLES MAY EXPERIENCE A SLIPPING OR NO DRIVE CONDITION IN REVERSE OR FIRST GEAR.
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*TT
SOME VEHICLES MAY EXPERIENCE A SLIPPING OR NO DRIVE CONDITION IN REVERSE OR FIRST GEAR.
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*TT
AUTOMATIC TRANSMISSION FLUID USAGE ATF+4.
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*TT *MJ
Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
SURGE WITH TRANSMISSION AT FULL LOCK-UP.
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*MJ
AUTOMATIC TRANSMISSION DIAGNOSTIC TEARDOWN PROCEDURE.
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VARIOUS MODELS INCLUDING THE 2004 RAM TRUCK, DURANGO, SEBRING CONVERTIBLE, CHEROKEE, VISION, NEON, AND VOYAGER. *TT *SC
DELAYED TRANSAXLE ENGAGEMENT AFTER INITIAL START UP.
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*TT
Lighting
7 bulletinsCONCERN WITH TAIL LAMP EXPERIENCING A LOOSE CONDITION.
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*TT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, DIAGNOSTIC TROUBLE CODE (DTC) P0442, P0455, OR P0456 - LEAK DETECTION PUMP (LDP), LEAK DETECTED.
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THIS BULLETIN SUPERSEDES 25-001-02 DATED FEB 11, 2002. *TT
ERRONEOUS ACTUATION OF HORNS, HEADLAMPS, AND PARKING LAMPS WHILE VEHICLE IS PARKED.
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*TT
Fuel System
6 bulletinsSUBJECT REGARDING MALFUNCTION INDICATOR LAMP ILLUMINATION, ERRONOUS DIAGNOSTIC TROUBLE CODE (DTC) P0456, EVAP LEAK MONITOR 0.020 LEAK DETECTED.
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*SLC
SUBJECT REGARDING FUEL CAP DIFFICULT TO REMOVE.
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*SLC
SUBJECT REGARDING EXHAUST GAS RECIRCULATION (EGR) SYSTEM ELIMINATION.
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*TT
A CONDITION MAY EXIST WHERE THE FUEL GAUGE INDICATOR VISIBLY DROPS 1/4 TO 1/2 TANK WHILE DRIVING.
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*TT
VEHICLE WITH PROPERLY FUNCTIONING EVAPORATIVE EMISSIONS SYSTEM REPEATEDLY SETS DIAGNOSTIC TROUBLE CODE P0456 WHEN...
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CUSTOMER REGULARLY COMMUTES ON A STEEP GRADE. *TT
FUEL CAP DIFFICULT TO REMOVE.
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*TT
HVAC & Climate
4 bulletinsSUBJECT REGARDING AIR CONDITIONER TEMPERATURE DIFFERENTIAL (STRATIFICATION) BETWEEN LEFT AND RIGHT FRONT PANEL OUTLETS.
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*TT
CUSTOMER MAY COMPLAIN THAT THE HVAC DRAIN WATER LEAKS UNDER PASSENGER SIDE CARPET.
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*TT
SUBJECT REGARDING POOR REAR AIR CONDITIONER PERFORMANCE - LOW OUTPUT FROM HEADLINER VENTS.
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*SLC
AIR CONDITIONER COMPRESSOR FAILURE.
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*TT
Software & Calibration
3 bulletinsFLASH PROGRAMMING FAILURE RECOVERY.
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*SLC
Warranty Operations Newsletter Updates from Warranty Operations
Warranty Operations Newsletter Updates from Warranty Operations
Pre-Delivery & Maintenance
3 bulletinsSUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO.
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81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number.
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The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number.
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The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
Tires & Wheels
2 bulletinsSUBJECT REGARDING MONRONEY LABEL TIRE DISCREPANCY.
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*TT
CHROME WHEEL CARE. *SLC
Suspension
2 bulletinsSUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY.
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*TT
CREAKING/SQUAWKING SOUND FROM FRONT STRUT AREA.
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*TT
Infotainment
1 bulletinINFORMATION REGARDING VEHICLES EQUIPPED WITH RADIOS WILL HAVE A NEW LOCKING RADIO ANTENNA CONNECTOR.
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*SLC