Powered byNHTSA|EPA|Community Reports|Updated
HomeTSBsChrysler2025 Pacifica

2025 Chrysler Pacifica TSBs

206 Technical Service Bulletins across 17 categories

Body & Paint

33 bulletins
11037346

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online...

Read full bulletin

S2623000040.

11036772

Lift Gate Latch And Glass Replacement / Servicing.

11036369

Glass Assy - Liftgate Prior to replacing the rear liftgate glass, perform Star Online S2623000016.

11035068

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online...

Read full bulletin

S2623000040.

11033975

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

Read full bulletin

Mirror Contacts Door Window Glass In The Folded Position.

11033957

Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11033897

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

Read full bulletin

Mirror Contacts Door Window Glass In The Folded Position.

11033896

Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.

11033308

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

Read full bulletin

Mirror Contacts Door Window Glass In The Folded Position.

11032991

Popping Clicking Noise From Power Sliding Door During Operation Open And Or Closed.

11032814

SWITCH - LIFTGATE

11032637

SWITCH - LIFTGATE

11031688

Door Latch, Handle And Ajar Additional Service Information.

11031241

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

Read full bulletin

Mirror Contacts Door Window Glass In The Folded Position.

11030433

Hood Ajar Message On Cluster.

11030428

Lift Gate Latch And Glass Replacement / Servicing.

11030414

Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic Trouble Code...

Read full bulletin

(DTC) present: SYMPTOM: B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: Operational questions regarding the usage of the HomeLink UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

11030272

The Customer May Notice a Popping Noise When Opening or Closing Either Sliding Door.

11030152

Prior to replacing an inoperative passive entry door handle, perform Star Online S2523000089.

11030015

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: Wiper blades that...

Read full bulletin

chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

11029686

Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink Customer Care at 1-800-355-3515 for...

Read full bulletin

a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039

11028246

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

11022012

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

Read full bulletin

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022011

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

Read full bulletin

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022003

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

Read full bulletin

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

11021570

2025MY Tire Inflator Kit unable to install on Select and Limited vehicles.

Read full bulletin

Requesting dealers to order inflator kit install strap from Mopar (PN68563446AA) to install the kit under second row load floor. Do not replace quarter panel as a solution to this issue

11021029

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: Wiper blades that...

Read full bulletin

chatter/streak/jump/skip/smear or make noise while traveling across the windshield.

11020097

Power Sliding Door Inoperative or Intermittently Will Not Open or Close

11018654

TRIM PANEL RR QTR CLOSE OUT LT Usages of 5RM05TRMAH TRIM PANEL RR QTR LT has been cancelled and replaced with 7EJ23TRMAB...

Read full bulletin

TRIM PANEL RR QTR CLOSE OUT LT. Do not replace QTR trim panel For ICE vehicles which are having 7EJ23TRMAB TRIM PANEL RR QTR CLOSE OUT LT, instead call for strap to install inflator kit under 2nd row seat area.

11018450

Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating

11018443

Power Sliding Door Will Not Power Open And/Or Close Automatically.

11012884

Door Latch, Handle And Ajar Additional Service Information.

11009570

SWITCH AND BEZEL - FRONT DOOR

Electrical

33 bulletins
11036277

WIRING DASH

11036276

WIRING DASH

11035064

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel...

Read full bulletin

gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

11034388

Calibration Requirements For The Power Sliding Door Module (PSDM).

11034342

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel...

Read full bulletin

gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

11034334

WIRING INJECTOR

11032808

P0480-COOLING FAN 1 CONTROL CIRCUIT (VARIABLE SPEED FAN)

11032631

P0480-COOLING FAN 1 CONTROL CIRCUIT (VARIABLE SPEED FAN)

11031664

Flash: Power Sliding Door Module (PSDM) System Updates Customers must comment on one or more of the following: Left power sliding door inoperable.

Read full bulletin

Right power sliding door inoperable. NOTE: Doors will open manually This bulletin involves reprogramming the left PSDM (PSDML) and the right PSDM (PSDMR) with the latest available software.

11030437

Radio Remains On After Ignition Off

11027841

Follow the next steps before replacing the PDC: 1.

Read full bulletin

Perform drag test on terminal to check for spread terminals on the female side of the connector. 2. Perform inspections of pins, fuses and relays. PDC pins can be straightened, there is no need to replace PDC. 3. Test for continuity on suspect wires and relays. 4. Test for voltage drops. 5. If the problem persists, disconnect and reconnect PDC before replacing.

11026801

B1578 DTC active (Audio Antenna Circuit Resistance Below Threshold) in LB production vehicles.

Read full bulletin

Do not diagnose stored or active DTC unless there is a customer facing issue noted. A SOL will be released to give further information.

11026677

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...

Read full bulletin

Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.

11026660

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...

Read full bulletin

the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

11026549

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...

Read full bulletin

Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure

11025731

Follow the next steps before replacing the PDC: 1.

Read full bulletin

Check the tightness of electrical connections. 2. Perform inspections of pins, fuses and relays. 3. Test for continuity on suspect wires and relays. 4. Test for voltage drops. 5. If the problem persist, disconnect and reconnect PDC before replacing.

11025723

DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE

11025722

DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE

11024323

MODULE - STEERING CONTROL & COLUMN

11022021

False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements.

Read full bulletin

Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.

11021572

Actions: Perform a check for the internal defect failure description or DTC B2232-00 Fault momentarily not present: If...

Read full bulletin

(fault frequency counter <= 3) then clear the fault code memory, do NOT exchange the ECU, retest. If frequency counter > 3 then check whether there are sources of potential EMI close to the installed position of the ECU that do not comply with the standard vehicle configuration. Test not OK: Eliminate the source of EMI, Test OK: Inspect the ECU for any damages like water intrusion/corrosion damage inside the ECU from water? Test not OK: Rectify the damage to the ECU, clear the fault code memory, no parts exchange, Test OK: Is there a repeat of the anomaly for the same fault manifestation (with any ECU exchange)? If No: Clear the fault code memory, in-depth fault search in the environment of the ECU + in-depth questions to the customer about the situations when the fault occurred? *ECU-exchange only when an external failure cause can be ruled out.* If Yes: Replace the ECU. If (fault momentarily present) or (repeated repair with the same fault) Program the ECU with the most recent SW, repeat the check for the fault. If the fault is no longer present... finished If the fault is still present... replace the ECU

11021569

The dealer is unable to secure the tire inflator pump in the rear left quarter trim.

Read full bulletin

Dealers need to order Mopar service kit (PN 68563446AA) to stow the inflator under 2nd row load floor. Requesting dealers to not replace the spare tire cover with canceled part 1/4 trim storage cover (5RM05DX9AH)

11020600

Decreased Remote Start And RKE Range.

Read full bulletin

Tire Pressure Sensors Values Are Not Displayed

11020264

Telematics Box Module Verify Z part number availability.

Read full bulletin

Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.

11018600

B2779-04 Vehicle Pedestrian Alert Module-System Internal Failures.

Read full bulletin

Quiet Vehicle Pedestrian Module (QVPM) Sound Is Not OK. Discussion: If diagnostic trouble code (DTC) B277904 is present and or QVPM is inoperative or sound is not okay, before replacing the module please check first the following service instructions: Perform the BODY VERIFICATION TEST. (Refer to 28 - DTC-Based Diagnostics/MODULE, Body Control (BCM) - Standard Procedure).

11018116

"CLUSTER Instrument Panel Multiple cluster issues if misdiagnosed can lead to unnecessary IPC replacement.

Read full bulletin

Tech Tip: Reset the IPC module first before any steps are taken to replace the module are undertaken. Connect Witech to the vehicle. Reset all DTCs and check for active DTCs warnings set against IPC. If battery low indicated against IPC, reset the module via WiTech tool. NOTE: After Battery Drainage, the IPC may not function correctly. Please follow the following steps before considering an IPC replacement: 1) Charge the Battery Ensure the battery is fully charged. 2) Soft Reset Perform a soft reset on the IPC. 3) Power-Up Issue 4) If the IPC does not power up, proceed with the following steps: a. Disconnect the battery. b. Reconnect the battery. 5) If condition still exists, consider IPC replacement."

11017932

"Video Routing Module Verify Z part number availability.

Read full bulletin

Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."

11016600

Tire Pressure Lamp Flashing, No Tire Pressures Displayed, Tire Pressure Module (TPM) System Unavailable Message...

Read full bulletin

Displayed on Cluster

11015810

"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor...

Read full bulletin

Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."

11010693

SWITCH Multifunction Before replacing the steering column control module (SCCM) due to DTC U0212 active, please follow...

Read full bulletin

these steps: 1.- Refer to service library procedure and follow diagnosis steps at BCM. 2.- If failure still present, make sure all the switches' and airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from wipers is requested, if turn signal, blindspot and lane assistant work. 5.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. If there are no DTC's, physical defects, wipers inop, nor turn signal inop, then SCCM does not need to be replaced Before replacing the steering column control module (SCCM) due to DTC U0212 active, please follow these steps: 1.- Refer to service library procedure and follow diagnosis steps at BCM. 2.- If failure still present, make sure all the switches' and airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from wipers is requested, if turn signal, blindspot and lane assistant work. 5.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. If there are no DTC's, physical defects, wipers inop, nor turn signal inop, then SCCM does not need to be replaced.

11009559

MODULE - INVERTER

11009541

MODULE Air Bag Control For vehicles with B2208, B00B5 or U0151 conditions, before replacing the ORC Module, check the...

Read full bulletin

circuit wiring and connector first for any Open or Shorted conditions and check vehicle for low-voltage conditions.

11007085

ACC Sensor Blinded, ACC Unavailable Service Required FCW Unavailable Service Required, Adaptive Cruise Control (ACC)...

Read full bulletin

system disabled, Loss of Advanced Driver Assist System (ADAS) Features Messages Displayed on the Instrument Panel Cluster (IPC)

Infotainment

30 bulletins
11034926

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

11034390

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

11034351

Power Liftgate Intermittently Inoperative.

Read full bulletin

Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

11034346

Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

11033895

Power Liftgate Intermittently Inoperative.

Read full bulletin

Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.

11032822

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel...

Read full bulletin

Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

11032645

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel...

Read full bulletin

Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

11031342

The Customer Concern Is The Power Liftgate, Wipers, Backup Lamp, Stop Lamp, Or Speaker Function Would Intermittently Not...

Read full bulletin

Function.

11030026

SPEAKER - NONE

11030025

SPEAKER - NONE

11029705

Harman R1H Uconnect 5 Radio Software Flash Error Codes

11029704

Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19...

Read full bulletin

or B1570-93

11028901

Hands-Free Voice Concerns Including No Voice Pickup, Muffled Audio, Distortion, or Intermittent Microphone Operation

11027734

Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)

11027727

Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.

11025515

Intermittent Uconnect Box Requires Service Message.

Read full bulletin

TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

11024617

Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection

11022029

Radio Over The Air Update from U31.42(F) to U40.C R1H Software Version (FOTA) Customers may experience one or more of...

Read full bulletin

the following: - Navigation non-functional, not updating current position. - Screen Off hard key inoperative, Soft key on radio screen still operational. - CarPlay and Android Auto stability issues. - Text cut-off in different menus or pop-up messages - Voice Recognition not working for specific voice commands

11021855

Radio Does Not Turn On Automatically When Vehicle Is Started

11021581

Door speaker Inoperative or No Sound

11018411

DVD/Blu-ray Not Syncing Between The Two Rear Screens.

11018293

DVD/Blu-ray Not Syncing Between The Two Rear Screens.

11018269

" Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)"

11018242

RADIO - MULTI MEDIA

11017092

AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).

11015307

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

11014538

Uconnect Box Require Service Message

11014528

Touchscreen For ALL infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available.

Read full bulletin

Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

11014137

The Cluster Electronic Vehicle Information Center (EVIC) Displays ACC/FCW Unavailable Service Required, Adaptive Cruise...

Read full bulletin

Control (ACC) System is Disabled

11013878

DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP

Engine

29 bulletins
11038649

Inspect wiring harnesses, connectors, terminals, power and ground circuits, and verify proper system signals before...

Read full bulletin

replacing RU Blower motor, with PN#68308952AD

11032865

SENSOR KNOCK

11032864

SENSOR KNOCK

11031685

If the vehicle comes in with any of the following P codes, please refer to the active TSBs for HCP/AHCP flash BEFORE...

Read full bulletin

ordering PIM P0A78 - Drive Motor A Inverter Performance. P0A79 - Drive Motor B Inverter Performance. P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. P0A43-00 - Drive Motor A Position Sensor Circuit Intermittent. P0A45-00 - Drive Motor B Position Sensor 1 Circuit. P0C1A-00 - Drive Motor B Torque Delivered Performance.

11031482

COVER - CYLINDER HEAD

11031481

COVER - CYLINDER HEAD

11030229

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...

Read full bulletin

and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: **Oil Level High Warning in the Instrument Panel Cluster (IPC).** Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. Vehicle is not heating up fast enough at freezi

11029776

Engine Oil is Red in Color

11026638

Engine Oil is Red in Color

11025028

Engine Oil Leak

11023618

Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes.

Read full bulletin

This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.

11023331

Customer complaint may include a Mil On/Check Engine Lamp On and Electronic Throttle Control (ETC) Lamp On.

Read full bulletin

There may also be associated driveability issues. Upon further investigation, the following fault codes may be found in the PCM:

11021043

Engine Rattle Noise

11020608

When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the...

Read full bulletin

roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

11019773

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine.

Read full bulletin

Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

11018666

Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination.

Read full bulletin

Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.

11018608

Vibration From Engine Or Powertrain.

Read full bulletin

Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to lessen or remove unwanted mount tension that can lead to vibration complaints.

11018482

"Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator...

Read full bulletin

Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: Rough idle. Valvetrain noise. "

11018451

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.

Read full bulletin

Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.

11016439

Misfire DTCs, Rough Idle, Valvetrain Noise

11016107

Engine Rattle Noise

11015297

Engine Noise

11015065

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.

Read full bulletin

These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.

11014913

VALVE - FUEL VAPOR

11014408

Engine Rattle Noise

11014375

"Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the...

Read full bulletin

vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: Oil found on the ground beneath the vehicle. "

11014231

"3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.

Read full bulletin

These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."

11010258

"Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: Vehicle may enter Auto Park...

Read full bulletin

Mode during an Engine Stop Start (ESS) event. The driver will be notified that the vehicle is entering Auto Park Mode by the blinking D on the shifter for three blinks and then automatically shifting into Park. To shift out of Park, the driver will have to press down on the brake pedal and cycle the ignition back to START, and move the shifter into the desired position This bulletin involves reprogramming the PCM with the latest available software."

11002752

MOTOR - BLOWER WITH WHEEL

Other

19 bulletins
11034922

1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.

11034391

Vehicle Leaking Coolant Or Overheating

11034377

When dealers search for WD (68530334AA) or RU (68227397AH) analog rear view camara part number for a repair/replacement...

Read full bulletin

part, we want to notify them to review Star Online S2208000045 before replacing cameras for poor image quality (fuzzy, blurry, pixelated) to ensure camera replacement is warranted / justified. This SOL provides a process for evaluating if the camera's image quality is within a typical range.

11034333

CENTER STACK - VEHICLE FEATURE CONTROLS

11030267

Creaking/Groaning Noise Coming from The Front End

11029764

WATER PUMP

11029763

WATER PUMP

11029706

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

11028903

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

11028781

ACTUATOR - TRANSFER CASE

11027837

Water Pump & Chain Case Cover

11027836

Water Pump & Chain Case Cover

11027737

Heated Seat Inoperative.

11026552

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

11019763

1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.

11018495

"Rear Carpet Loose Customers may experience one or more of the following: The rear carpet is untucked.

Read full bulletin

The rear carpet is torn. The rear carpet is coming out/loose. This bulletin involves modifying the rear tub carpet fasteners."

11016293

APPLIQUE - B & C PILLAR

11016133

HORN AND BRACKET - NONE

11010748

Reverse View Camera Inoperative After Recent Repair

Transmission

8 bulletins
11038667

FUSE BLOCK UNDERHOOD - PWR DIS A/C Blowing hot air or not working.

Read full bulletin

A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Battery disconnection is required to reset PCM. Please follow SOL S2624000004.

11038650

DIFFERENTIAL Rear Axle Some AWD Chrysler Pacificas are exhibiting a grinding noise coming from the PTU when it's shifting from 2WD to AWD.

Read full bulletin

C1477-48 may also be present. To engage AWD, the DTCM energizes the hydraulic pump inside the RDM to apply the torque transfer clutch. This allows the propeller shaft to spin up to speed and match the front axle speed allowing the shift fork in the PTU to engage without clashing. The DTCM utilizes the pressure sensor on the RDM to determine the amount of hydraulic pressure applied to the clutches. If that pressure sensor fails, there can be inadequate pressure, preventing the driveshaft from coming up to speed when going into AWD. This will cause a grinding noise in the PTU. If the vehicle comes in with a grinding noise coming from the PTU, prior to replacing the PTU or RDM, replace the RDM pressure sensor 68227790AD and verify whether the concern has been resolved.

11038331

Note: Document released 10/2/2026.

Read full bulletin

Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.

11038330

Shifter/ESM PRNDL Indicators Remain Off After Drained Battery Event And Jump Start

11034353

Service Shifter Message on the Cluster and Shifter Unable to move Out of Park

11033974

Service Shifter Message on the Cluster and Shifter Unable to move Out of Park

11024056

948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL)...

Read full bulletin

illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P1DB7-00 - Torque Converter Clutch Performance.

11020092

Service Shifter Message on the Cluster and Shifter Unable to move Out of Park

Lighting

8 bulletins
11035065

Front Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately.

Read full bulletin

Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light. Refer to Star Online Publication S2523000085 for details.

11034916

1) If the lamp contains moisture, do not replace it immediately.

Read full bulletin

Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light. Refer to Star Online Publication S2523000085 for details.

11031683

1) If the fog lamp contains moisture, do not replace it immediately.

Read full bulletin

Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light. Refer to Star Online Publication S2523000085 for details.

11028894

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

11023326

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...

Read full bulletin

lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

11021039

Tire Pressure Monitor (TPM) Service Information.

Read full bulletin

TPM Lamp On.

11018447

"Washer Light On And Will Not Turn Off After Adding Washer Solvent."

11010511

Tire Pressure Monitor (TPM) Service Information.

Read full bulletin

TPM Lamp On.

Fuel System

7 bulletins
11035332

EVAPORATOR - AIR CONDITIONING

11035331

EVAPORATOR - AIR CONDITIONING

11035083

HOSE AND TUBE - EGR COOLANT

11026630

EVAPORATOR - AIR CONDITIONING

11026629

EVAPORATOR - AIR CONDITIONING

11023611

HOSE AND TUBE - EGR COOLANT

11012010

FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual.

Read full bulletin

If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.

Suspension

7 bulletins
11032842

Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message:...

Read full bulletin

Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

11032824

Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message:...

Read full bulletin

Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle

11032647

Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message:...

Read full bulletin

Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle

11030042

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and...

Read full bulletin

B1A17-00 in The Radio Frequency Hub (RFH)

11023168

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

11018676

"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

Read full bulletin

"

11008260

ISOLATOR - SPRING

Steering

7 bulletins
11026548

R1H Radio Software USB Update to U33.43 Customers may experience one or more of the following: Pressing the left...

Read full bulletin

steering wheel control to cycle through the presets, skips through several of the preset channels and calls other SXM stations not on the preset list. After an overnight sleep cycle, preset bar stays blank in the Media tab and media widget. Whenever the "Navigation Turn-by-Turn Displayed in Cluster" button is checked, once a different tab is selected, the previously checked box becomes unchecked This bulletin involves updating the software to U33.43.

11023620

Noise From Front End While Steering Or Turning The Steering Wheel.

11022564

Noise From Front End While Steering Or Turning The Steering Wheel.

11016878

"Steering Wheel Not Centred Customers may comment on the following: The steering wheel is off center.

Read full bulletin

This bulletin involves checking if the steering wheel is centered and possibly adjusting toe to center the steering wheel and performing a front wheel alignment. "

11015910

"Steering Wheel Not Centered Customers may comment on the following: lThe steering wheel is off center.

Read full bulletin

This bulletin involves checking if the steering wheel is centered and possibly adjusting toe to center the steering wheel and performing a front wheel alignment."

11015909

"Steering Wheel Not Centered Customers may comment on the following: The steering wheel is off center.

Read full bulletin

REPAIR SUMMARY: This bulletin involves checking if the steering wheel is centered and possibly adjusting toe to center the steering wheel and performing a front wheel alignment."

11015651

"Steering Wheel Not Centered Customers may comment on the following: The steering wheel is off center.

Read full bulletin

REPAIR SUMMARY: This bulletin involves checking if the steering wheel is centered and possibly adjusting toe to center the steering wheel and performing a front wheel alignment."

HVAC & Climate

6 bulletins
11037343

COMPRESSOR - AIR CONDITIONING

11037342

COMPRESSOR - AIR CONDITIONING

11035199

Customer Indicates Air Conditioning Blows Warm.

11034336

HEATER - ELECTRIC COOLANT

11034327

HEATER - ELECTRIC COOLANT

11023174

Customer Indicates Air Conditioning Blows Warm.

Brakes

6 bulletins
11037268

ACTUATOR Park Brake Do NOT replace actuator before checking for latest ABS software referencing TSB 08-010-26 and TSB 08-066-26.

Read full bulletin

This update will eliminate the false occurrence of the DTCs below: C10EA-00 - Left Park Brake Actuator C10EB-00 - Right Park Brake Actuator C10EC-00 - Park Brake Actuator Correlation

11036773

Cruise Control Shuts Off Without Driver Input.

Read full bulletin

Vehicle Has Electronic Stability Control (ESC) Lamp On. C0042 Brake Pedal Position Diagnostic Trouble Codes (DTCs)

11027844

Flash: Anti-Lock Brakes (ABS) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...

Read full bulletin

vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **C151D-00 - Tire Pressure Sensor Location Undetermined NOTE: DTC sets in the Radio Frequency Hub Module (RFHM).** C10EA-00 - Left Park Brake Actuator. C10EB-00 - Right Park Brake Actuator. C10EC-00 - Park Brake Actuator Correlation. Customers may also experience one or more of the following: Electronic Parking Brake (EPB) is not responding and not allowing the driver to release EPB. **The Service TPM System message may display on the cluster after a tire rotation. NOTE: The vehicle will not automatically relearn tire locations and the process will have to be manually performed by a dealer technician.** This bulletin involves reprogramming the ABS module with the latest available software.

11027725

Flash: Anti-Lock Brakes (ABS) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...

Read full bulletin

vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C10EA-00 - Left Park Brake Actuator. C10EB-00 - Right Park Brake Actuator. C10EC-00 - Park Brake Actuator Correlation. Customers may also experience one or more of the following: Electronic Parking Brake (EPB) is not responding and not allowing the driver to release EPB. This bulletin involves reprogramming the ABS module with the latest available software.

11020851

Electric Park Brake (EPB) Applied When Parked But Will Not Release On Next Drive.

11005199

CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on one or more modules.

Read full bulletin

In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found. Here is a list of steps the dealers can follow to determine if they have a defective CAN star block connector using a multimeter: Step 1: Visually review CAN star block for damage and ensure back cover has all locking tabs engaged. If a bent pin, cracked or damaged housing or locking tab is not engaged is observed then replacement is required. Step 2: Identify Connector #1 as the 3 Pin Connector cavity Step 3: Measure resistance between Pin#1 and Pin#2 in Connector #1. Acceptable values are 120.4 Ohms to 139.8 Ohms. If resistance is outside of this range then replacement is required. Step 4: Measure the continuity between Pin#1 in Connector #1 to Pin#1 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required. Step 5: Measure the continuity between Pin#2 in Connector #1 to Pin#2 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required.

Pre-Delivery & Maintenance

5 bulletins
11034385

Backup Camera Poor Image Quality Inspection

11030269

Backup Camera Poor Image Quality Inspection

11029785

Fleet Campaign Parts Ordering Process (03D)

11026651

Verify "Z" part number availability.

Read full bulletin

Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

11011774

Backup Camera Poor Image Quality Inspection

Air Bags & Safety

3 bulletins
11031234

F-26-01 Upfit Reimbursement Allowance for Select Fleet Vehicles - Safety Recalls 54C, 55C, 06C, 06D, 10D, and 11D - Side Curtain Airbag (Rev.

Read full bulletin

A)

11026582

AIR BAG-SIDE CURTAIN

11026581

AIR BAG-SIDE CURTAIN

Hybrid & EV

2 bulletins
11031693

No Wireless Charging Or Slow Wireless Charging

11025641

No Wireless Charging Or Slow Wireless Charging

Software & Calibration

2 bulletins
11013109

PDI Updates

11011799

Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of...

Read full bulletin

updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair.

Tires & Wheels

1 bulletin
11037578

Missing Tire Inflator Velcro Strap Technicians may comment on the following: SYMPTOM: Unable to seat the tire inflator...

Read full bulletin

pump under the second row seat.