2025 Chrysler Pacifica TSBs

Perform drag test on terminal to check for spread terminals on the female side of the connector. 2. Perform inspections of pins, fuses and relays. PDC pins can be straightened, there is no need to replace PDC. 3. Test for continuity on suspect wires and relays. 4. Test for voltage drops. 5. If the problem persists, disconnect and reconnect PDC before replacing.

Do not diagnose stored or active DTC unless there is a customer facing issue noted. A SOL will be released to give further information.

Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.

the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure

Check the tightness of electrical connections. 2. Perform inspections of pins, fuses and relays. 3. Test for continuity on suspect wires and relays. 4. Test for voltage drops. 5. If the problem persist, disconnect and reconnect PDC before replacing.

Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.

(fault frequency counter <= 3) then clear the fault code memory, do NOT exchange the ECU, retest. If frequency counter > 3 then check whether there are sources of potential EMI close to the installed position of the ECU that do not comply with the standard vehicle configuration. Test not OK: Eliminate the source of EMI, Test OK: Inspect the ECU for any damages like water intrusion/corrosion damage inside the ECU from water? Test not OK: Rectify the damage to the ECU, clear the fault code memory, no parts exchange, Test OK: Is there a repeat of the anomaly for the same fault manifestation (with any ECU exchange)? If No: Clear the fault code memory, in-depth fault search in the environment of the ECU + in-depth questions to the customer about the situations when the fault occurred? *ECU-exchange only when an external failure cause can be ruled out.* If Yes: Replace the ECU. If (fault momentarily present) or (repeated repair with the same fault) Program the ECU with the most recent SW, repeat the check for the fault. If the fault is no longer present... finished If the fault is still present... replace the ECU

Dealers need to order Mopar service kit (PN 68563446AA) to stow the inflator under 2nd row load floor. Requesting dealers to not replace the spare tire cover with canceled part 1/4 trim storage cover (5RM05DX9AH)

Tire Pressure Sensors Values Are Not Displayed

Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.

Quiet Vehicle Pedestrian Module (QVPM) Sound Is Not OK. Discussion: If diagnostic trouble code (DTC) B277904 is present and or QVPM is inoperative or sound is not okay, before replacing the module please check first the following service instructions: Perform the BODY VERIFICATION TEST. (Refer to 28 - DTC-Based Diagnostics/MODULE, Body Control (BCM) - Standard Procedure).

Tech Tip: Reset the IPC module first before any steps are taken to replace the module are undertaken. Connect Witech to the vehicle. Reset all DTCs and check for active DTCs warnings set against IPC. If battery low indicated against IPC, reset the module via WiTech tool. NOTE: After Battery Drainage, the IPC may not function correctly. Please follow the following steps before considering an IPC replacement: 1) Charge the Battery Ensure the battery is fully charged. 2) Soft Reset Perform a soft reset on the IPC. 3) Power-Up Issue 4) If the IPC does not power up, proceed with the following steps: a. Disconnect the battery. b. Reconnect the battery. 5) If condition still exists, consider IPC replacement."

Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."

Displayed on Cluster

Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."

these steps: 1.- Refer to service library procedure and follow diagnosis steps at BCM. 2.- If failure still present, make sure all the switches' and airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from wipers is requested, if turn signal, blindspot and lane assistant work. 5.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. If there are no DTC's, physical defects, wipers inop, nor turn signal inop, then SCCM does not need to be replaced Before replacing the steering column control module (SCCM) due to DTC U0212 active, please follow these steps: 1.- Refer to service library procedure and follow diagnosis steps at BCM. 2.- If failure still present, make sure all the switches' and airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from wipers is requested, if turn signal, blindspot and lane assistant work. 5.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. If there are no DTC's, physical defects, wipers inop, nor turn signal inop, then SCCM does not need to be replaced.

circuit wiring and connector first for any Open or Shorted conditions and check vehicle for low-voltage conditions.

system disabled, Loss of Advanced Driver Assist System (ADAS) Features Messages Displayed on the Instrument Panel Cluster (IPC)

This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.

There may also be associated driveability issues. Upon further investigation, the following fault codes may be found in the PCM:

roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.

Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to lessen or remove unwanted mount tension that can lead to vibration complaints.

Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: Rough idle. Valvetrain noise. "

Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.

These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.

vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: Oil found on the ground beneath the vehicle. "

These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."

Mode during an Engine Stop Start (ESS) event. The driver will be notified that the vehicle is entering Auto Park Mode by the blinking D on the shifter for three blinks and then automatically shifting into Park. To shift out of Park, the driver will have to press down on the brake pedal and cycle the ignition back to START, and move the shifter into the desired position This bulletin involves reprogramming the PCM with the latest available software."

or B1570-93

TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

the following: - Navigation non-functional, not updating current position. - Screen Off hard key inoperative, Soft key on radio screen still operational. - CarPlay and Android Auto stability issues. - Text cut-off in different menus or pop-up messages - Voice Recognition not working for specific voice commands

Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

Control (ACC) System is Disabled

The rear carpet is torn. The rear carpet is coming out/loose. This bulletin involves modifying the rear tub carpet fasteners."

a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

Requesting dealers to order inflator kit install strap from Mopar (PN68563446AA) to install the kit under second row load floor. Do not replace quarter panel as a solution to this issue

chatter/streak/jump/skip/smear or make noise while traveling across the windshield.

TRIM PANEL RR QTR CLOSE OUT LT. Do not replace QTR trim panel For ICE vehicles which are having 7EJ23TRMAB TRIM PANEL RR QTR CLOSE OUT LT, instead call for strap to install inflator kit under 2nd row seat area.

steering wheel control to cycle through the presets, skips through several of the preset channels and calls other SXM stations not on the preset list. After an overnight sleep cycle, preset bar stays blank in the Media tab and media widget. Whenever the "Navigation Turn-by-Turn Displayed in Cluster" button is checked, once a different tab is selected, the previously checked box becomes unchecked This bulletin involves updating the software to U33.43.

This bulletin involves checking if the steering wheel is centered and possibly adjusting toe to center the steering wheel and performing a front wheel alignment. "

This bulletin involves checking if the steering wheel is centered and possibly adjusting toe to center the steering wheel and performing a front wheel alignment."

REPAIR SUMMARY: This bulletin involves checking if the steering wheel is centered and possibly adjusting toe to center the steering wheel and performing a front wheel alignment."

REPAIR SUMMARY: This bulletin involves checking if the steering wheel is centered and possibly adjusting toe to center the steering wheel and performing a front wheel alignment."

lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

TPM Lamp On.

TPM Lamp On.

vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **C151D-00 - Tire Pressure Sensor Location Undetermined NOTE: DTC sets in the Radio Frequency Hub Module (RFHM).** C10EA-00 - Left Park Brake Actuator. C10EB-00 - Right Park Brake Actuator. C10EC-00 - Park Brake Actuator Correlation. Customers may also experience one or more of the following: Electronic Parking Brake (EPB) is not responding and not allowing the driver to release EPB. **The Service TPM System message may display on the cluster after a tire rotation. NOTE: The vehicle will not automatically relearn tire locations and the process will have to be manually performed by a dealer technician.** This bulletin involves reprogramming the ABS module with the latest available software.

vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C10EA-00 - Left Park Brake Actuator. C10EB-00 - Right Park Brake Actuator. C10EC-00 - Park Brake Actuator Correlation. Customers may also experience one or more of the following: Electronic Parking Brake (EPB) is not responding and not allowing the driver to release EPB. This bulletin involves reprogramming the ABS module with the latest available software.

In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found. Here is a list of steps the dealers can follow to determine if they have a defective CAN star block connector using a multimeter: Step 1: Visually review CAN star block for damage and ensure back cover has all locking tabs engaged. If a bent pin, cracked or damaged housing or locking tab is not engaged is observed then replacement is required. Step 2: Identify Connector #1 as the 3 Pin Connector cavity Step 3: Measure resistance between Pin#1 and Pin#2 in Connector #1. Acceptable values are 120.4 Ohms to 139.8 Ohms. If resistance is outside of this range then replacement is required. Step 4: Measure the continuity between Pin#1 in Connector #1 to Pin#1 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required. Step 5: Measure the continuity between Pin#2 in Connector #1 to Pin#2 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required.

If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.

Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

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illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P1DB7-00 - Torque Converter Clutch Performance.

updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair.