2025 Chrysler Pacifica Plug-In Hybrid TSBs
208 Technical Service Bulletins across 16 categories
Categories
Electrical
42 bulletinsFlash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
Read full bulletin
illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B22A9-87 - ECU Internal Performance-Missing Message. P0D21-00 - Battery Charger "A" Output Voltage Too Low. Customers may experience the following: Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest available software.
WIRING DASH
WIRING DASH
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel...
Read full bulletin
gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
Calibration Requirements For The Power Sliding Door Module (PSDM).
Emissions Recall 44D - Hybrid Control Module Software - Dealer Notification Hybrid Control Processor (HCP) on about...
Read full bulletin
69,189 of the above vehicles may have software that does not correctly report On-Board Diagnostic (OBD) legislated Integrated Dual Charging Module (IDCM) diagnostic information. The HCP is required to store OBD legislated Diagnostic Trouble Codes (DTC's) and command the malfunction indicator light (MIL) on behalf of the IDCM.
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel...
Read full bulletin
gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
WIRING INJECTOR
P0480-COOLING FAN 1 CONTROL CIRCUIT (VARIABLE SPEED FAN)
P0480-COOLING FAN 1 CONTROL CIRCUIT (VARIABLE SPEED FAN)
Flash: Power Sliding Door Module (PSDM) System Updates Customers must comment on one or more of the following: Left power sliding door inoperable.
Read full bulletin
Right power sliding door inoperable. NOTE: Doors will open manually This bulletin involves reprogramming the left PSDM (PSDML) and the right PSDM (PSDMR) with the latest available software.
Radio Remains On After Ignition Off
Flash: Battery Pack Control Module (BPCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation SYMPTOM: the technician must find the following Diagnostic Trouble Code (DTC) has been set: P0A0A-00 - High Voltage System Interlock Circuit. IMPORTANT! **This DTC must be Stored in the BPCM. If the DTC is Active, this TSB does not apply. Perform normal diagnostics.** Customers **must** also comment on the following: The vehicle will not start, both propulsion systems (gas and electric), are inoperable. NOTE: **The 12 volt system is still operable however after some time, the vehicle will allow propulsion again with MIL on and DTC P0A0A-00 Stored.** This bulletin involves reprogramming the BPCM with the latest available software.
Flash: Battery Pack Control Module (BPCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation SYMPTOM: the technician must find the following Diagnostic Trouble Code (DTC) has been set: P0A0A-00 - High Voltage System Interlock Circuit. Customers may also comment on the following: The vehicle will not start, both propulsion systems (gas and electric), are inoperable. NOTE: 12 volt system still operable. This bulletin involves reprogramming the BPCM with the latest available software.
Flash: Battery Pack Control Module (BPCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation SYMPTOM: the technician must find the following Diagnostic Trouble Code (DTC) has been set: P0A0A-00 - High Voltage System Interlock Circuit. Customers may also comment on the following: The vehicle will not start, both propulsion systems (gas and electric), are inoperable. NOTE: 12 volt system still operable. This bulletin involves reprogramming the BPCM with the latest available software.
Follow the next steps before replacing the PDC: 1.
Read full bulletin
Perform drag test on terminal to check for spread terminals on the female side of the connector. 2. Perform inspections of pins, fuses and relays. PDC pins can be straightened, there is no need to replace PDC. 3. Test for continuity on suspect wires and relays. 4. Test for voltage drops. 5. If the problem persists, disconnect and reconnect PDC before replacing.
B1578 DTC active (Audio Antenna Circuit Resistance Below Threshold) in LB production vehicles.
Read full bulletin
Do not diagnose stored or active DTC unless there is a customer facing issue noted. A SOL will be released to give further information.
Flash: Power Inverter Module (PIM) Flash Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
Read full bulletin
illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P16F0-00 - SPI Comm Hardware Fault. P16F1-00 - Internal SPI Communication. Customers may experience the following: Vehicle may lose propulsion capability upon entering Ready Mode. Vehicle may lose propulsion while driving in electric mode. Prior to that, a warning message will appear in the cluster informing them to stop safely because the vehicle will be shutting down soon. After shutting down, the vehicle may not be able to start again. Failure may occur between driving cycles and may not start after trying to turn it on for the first time during a day. This bulletin involves reprogramming the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM), with the latest available software.
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...
Read full bulletin
Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...
Read full bulletin
the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...
Read full bulletin
Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure
Follow the next steps before replacing the PDC: 1.
Read full bulletin
Check the tightness of electrical connections. 2. Perform inspections of pins, fuses and relays. 3. Test for continuity on suspect wires and relays. 4. Test for voltage drops. 5. If the problem persist, disconnect and reconnect PDC before replacing.
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
MODULE - STEERING CONTROL & COLUMN
High Voltage Air Conditioning Refrigerant Dye
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements.
Read full bulletin
Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
Actions: Perform a check for the internal defect failure description or DTC B2232-00 Fault momentarily not present: If...
Read full bulletin
(fault frequency counter <= 3) then clear the fault code memory, do NOT exchange the ECU, retest. If frequency counter > 3 then check whether there are sources of potential EMI close to the installed position of the ECU that do not comply with the standard vehicle configuration. Test not OK: Eliminate the source of EMI, Test OK: Inspect the ECU for any damages like water intrusion/corrosion damage inside the ECU from water? Test not OK: Rectify the damage to the ECU, clear the fault code memory, no parts exchange, Test OK: Is there a repeat of the anomaly for the same fault manifestation (with any ECU exchange)? If No: Clear the fault code memory, in-depth fault search in the environment of the ECU + in-depth questions to the customer about the situations when the fault occurred? *ECU-exchange only when an external failure cause can be ruled out.* If Yes: Replace the ECU. If (fault momentarily present) or (repeated repair with the same fault) Program the ECU with the most recent SW, repeat the check for the fault. If the fault is no longer present... finished If the fault is still present... replace the ECU
The dealer is unable to secure the tire inflator pump in the rear left quarter trim.
Read full bulletin
Dealers need to order Mopar service kit (PN 68563446AA) to stow the inflator under 2nd row load floor. Requesting dealers to not replace the spare tire cover with canceled part 1/4 trim storage cover (5RM05DX9AH)
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
Telematics Box Module Verify Z part number availability.
Read full bulletin
Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.
B2779-04 Vehicle Pedestrian Alert Module-System Internal Failures.
Read full bulletin
Quiet Vehicle Pedestrian Module (QVPM) Sound Is Not OK. Discussion: If diagnostic trouble code (DTC) B277904 is present and or QVPM is inoperative or sound is not okay, before replacing the module please check first the following service instructions: Perform the BODY VERIFICATION TEST. (Refer to 28 - DTC-Based Diagnostics/MODULE, Body Control (BCM) - Standard Procedure).
"CLUSTER Instrument Panel Multiple cluster issues if misdiagnosed can lead to unnecessary IPC replacement.
Read full bulletin
Tech Tip: Reset the IPC module first before any steps are taken to replace the module are undertaken. Connect Witech to the vehicle. Reset all DTCs and check for active DTCs warnings set against IPC. If battery low indicated against IPC, reset the module via WiTech tool. NOTE: After Battery Drainage, the IPC may not function correctly. Please follow the following steps before considering an IPC replacement: 1) Charge the Battery Ensure the battery is fully charged. 2) Soft Reset Perform a soft reset on the IPC. 3) Power-Up Issue 4) If the IPC does not power up, proceed with the following steps: a. Disconnect the battery. b. Reconnect the battery. 5) If condition still exists, consider IPC replacement."
"Video Routing Module Verify Z part number availability.
Read full bulletin
Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."
Tire Pressure Lamp Flashing, No Tire Pressures Displayed, Tire Pressure Module (TPM) System Unavailable Message...
Read full bulletin
Displayed on Cluster
"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor...
Read full bulletin
Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."
MODULE - BATTERY HEATER
SWITCH Multifunction Before replacing the steering column control module (SCCM) due to DTC U0212 active, please follow...
Read full bulletin
these steps: 1.- Refer to service library procedure and follow diagnosis steps at BCM. 2.- If failure still present, make sure all the switches' and airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from wipers is requested, if turn signal, blindspot and lane assistant work. 5.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. If there are no DTC's, physical defects, wipers inop, nor turn signal inop, then SCCM does not need to be replaced Before replacing the steering column control module (SCCM) due to DTC U0212 active, please follow these steps: 1.- Refer to service library procedure and follow diagnosis steps at BCM. 2.- If failure still present, make sure all the switches' and airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from wipers is requested, if turn signal, blindspot and lane assistant work. 5.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. If there are no DTC's, physical defects, wipers inop, nor turn signal inop, then SCCM does not need to be replaced.
MODULE - INVERTER
MODULE Air Bag Control For vehicles with B2208, B00B5 or U0151 conditions, before replacing the ORC Module, check the...
Read full bulletin
circuit wiring and connector first for any Open or Shorted conditions and check vehicle for low-voltage conditions.
ACC Sensor Blinded, ACC Unavailable Service Required FCW Unavailable Service Required, Adaptive Cruise Control (ACC)...
Read full bulletin
system disabled, Loss of Advanced Driver Assist System (ADAS) Features Messages Displayed on the Instrument Panel Cluster (IPC)
Malfunction Indicator Lamp on, Diagnostic Trouble Code (DTC) P0EDD-00 Hybrid/EV battery Pack B Deterioration
Body & Paint
32 bulletinsPassive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online...
Read full bulletin
S2623000040.
Lift Gate Latch And Glass Replacement / Servicing.
Glass Assy - Liftgate Prior to replacing the rear liftgate glass, perform Star Online S2623000016.
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online...
Read full bulletin
S2623000040.
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.
Read full bulletin
Mirror Contacts Door Window Glass In The Folded Position.
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.
Read full bulletin
Mirror Contacts Door Window Glass In The Folded Position.
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.
Read full bulletin
Mirror Contacts Door Window Glass In The Folded Position.
Popping Clicking Noise From Power Sliding Door During Operation Open And Or Closed.
SWITCH - LIFTGATE
SWITCH - LIFTGATE
Door Latch, Handle And Ajar Additional Service Information.
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.
Read full bulletin
Mirror Contacts Door Window Glass In The Folded Position.
Hood Ajar Message On Cluster.
Lift Gate Latch And Glass Replacement / Servicing.
Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic Trouble Code...
Read full bulletin
(DTC) present: SYMPTOM: B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: Operational questions regarding the usage of the HomeLink UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
The Customer May Notice a Popping Noise When Opening or Closing Either Sliding Door.
Prior to replacing an inoperative passive entry door handle, perform Star Online S2523000089.
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: Wiper blades that...
Read full bulletin
chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink Customer Care at 1-800-355-3515 for...
Read full bulletin
a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039
Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
2025MY Tire Inflator Kit unable to install on Select and Limited vehicles.
Read full bulletin
Requesting dealers to order inflator kit install strap from Mopar (PN68563446AA) to install the kit under second row load floor. Do not replace quarter panel as a solution to this issue
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: Wiper blades that...
Read full bulletin
chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
Power Sliding Door Inoperative or Intermittently Will Not Open or Close
Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
Power Sliding Door Will Not Power Open And/Or Close Automatically.
Door Latch, Handle And Ajar Additional Service Information.
SWITCH AND BEZEL - FRONT DOOR
Infotainment
30 bulletinsInstrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
Power Liftgate Intermittently Inoperative.
Read full bulletin
Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
Power Liftgate Intermittently Inoperative.
Read full bulletin
Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel...
Read full bulletin
Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel...
Read full bulletin
Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
The Customer Concern Is The Power Liftgate, Wipers, Backup Lamp, Stop Lamp, Or Speaker Function Would Intermittently Not...
Read full bulletin
Function.
SPEAKER - NONE
SPEAKER - NONE
Harman R1H Uconnect 5 Radio Software Flash Error Codes
Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19...
Read full bulletin
or B1570-93
Hands-Free Voice Concerns Including No Voice Pickup, Muffled Audio, Distortion, or Intermittent Microphone Operation
Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)
Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
Intermittent Uconnect Box Requires Service Message.
Read full bulletin
TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection
Radio Over The Air Update from U31.42(F) to U40.C R1H Software Version (FOTA) Customers may experience one or more of...
Read full bulletin
the following: - Navigation non-functional, not updating current position. - Screen Off hard key inoperative, Soft key on radio screen still operational. - CarPlay and Android Auto stability issues. - Text cut-off in different menus or pop-up messages - Voice Recognition not working for specific voice commands
Radio Does Not Turn On Automatically When Vehicle Is Started
Door speaker Inoperative or No Sound
DVD/Blu-ray Not Syncing Between The Two Rear Screens.
DVD/Blu-ray Not Syncing Between The Two Rear Screens.
" Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)"
RADIO - MULTI MEDIA
AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
Uconnect Box Require Service Message
Touchscreen For ALL infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available.
Read full bulletin
Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
The Cluster Electronic Vehicle Information Center (EVIC) Displays ACC/FCW Unavailable Service Required, Adaptive Cruise...
Read full bulletin
Control (ACC) System is Disabled
DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP
Engine
28 bulletinsInspect wiring harnesses, connectors, terminals, power and ground circuits, and verify proper system signals before...
Read full bulletin
replacing RU Blower motor, with PN#68308952AD
Flash: Hybrid Control Processor (HCP) / Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a...
Read full bulletin
Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0E15-00 - Hybrid-EV Battery Pack Coolant Heater A Control Performance. P16F0-00 - SPI Comm Hardware Fault. P16F1-00 - Internal SPI Communication. Customers may experience the following: Vehicle does not start / engine does not crank. Extended engine cranking time when starting the vehicle. Clunk noise heard while the vehicle is moving. Transmission fluid is leaking and may prohibit vehicle movement. Vehicle does not move when shifted into Drive or Reverse gear. Loss of heat from the engine. Vehicle may lose propulsion capability upon entering Ready Mode. Vehicle may lose propulsion while driving in electric mode. Prior to that, a warning message will appear in the cluster informing them to stop safely because the vehicle will be shutting down soon. After shutting down, the vehicle may not be able to start again. Failure may occur between driving cycles and may not start after trying to turn it on for the first time during a day. This bulletin involves reprogramming the **HCP and then the AHCP** with the latest available software.
ID-26-04 Rev. A Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval...
Read full bulletin
Program
SENSOR KNOCK
SENSOR KNOCK
Internal Transmission Wiring Connector Short And Motor A Bearing Failure Customers must experience a Malfunction...
Read full bulletin
Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. P0A43-00 - Drive Motor A Position Sensor Circuit Intermittent. P0A45-00 - Drive Motor B Position Sensor 1 Circuit. P0C1A-00 - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: Vehicle is in limp mode This bulletin involves rebuilding the transmission
If the vehicle comes in with any of the following P codes, please refer to the active TSBs for HCP/AHCP flash BEFORE...
Read full bulletin
ordering PIM P0A78 - Drive Motor A Inverter Performance. P0A79 - Drive Motor B Inverter Performance. P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. P0A43-00 - Drive Motor A Position Sensor Circuit Intermittent. P0A45-00 - Drive Motor B Position Sensor 1 Circuit. P0C1A-00 - Drive Motor B Torque Delivered Performance.
COVER - CYLINDER HEAD
COVER - CYLINDER HEAD
If the vehicle comes in with any of the following P codes, please refer to the active TSBs for HCP/AHCP flash BEFORE...
Read full bulletin
ordering PIM P0A78 - Drive Motor A Inverter Performance. P0A79 - Drive Motor B Inverter Performance. P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. P0A43-00 - Drive Motor A Position Sensor Circuit Intermittent. P0A45-00 - Drive Motor B Position Sensor 1 Circuit. P0C1A-00 - Drive Motor B Torque Delivered Performance.
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
Read full bulletin
and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: **Oil Level High Warning in the Instrument Panel Cluster (IPC).** Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. Vehicle is not heating up fast enough at freezi
Flash: Auxiliary Hybrid Control Processor (AHCP) / Customers must experience a Malfunction Indicator Lamp (MIL)...
Read full bulletin
illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0E15-00 - Hybrid-EV Battery Pack Coolant Heater A Control Performance. P29BB-00 - Hybrid-EV Battery Pack Coolant Heater A Control Performance.** P16F0-00 - SPI Comm Hardware Fault. P16F1-00 - Internal SPI Communication. Customers may experience the following: **Vehicle does not start / engine does not crank. Extended engine cranking time when starting the vehicle. Clunk noise heard while the vehicle is moving. Transmission fluid is leaking and may prohibit vehicle movement. Vehicle does not move when shifted into Drive or Reverse gear. Loss of heat from the engine.** Vehicle may lose propulsion capability upon entering Ready Mode. Vehicle may lose propulsion while driving in electric mode. Prior to that, a warning message will appear in the cluster informing them to stop safely because the vehicle will be shutting down soon. After shutting down, the vehicle may not be able to start again. Failure may occur between driving cycles and may not start after trying to turn it on for the first time during a day. , LOP, and Repair Procedure. Other changes not asterisked include the removal of a build date. REPAIR SUMMARY:
Engine Oil Leak
Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes.
Read full bulletin
This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.
Engine Rattle Noise
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the...
Read full bulletin
roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine.
Read full bulletin
Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.
Vibration From Engine Or Powertrain.
Read full bulletin
Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to lessen or remove unwanted mount tension that can lead to vibration complaints.
Misfire DTCs, Rough Idle, Valvetrain Noise
Engine Rattle Noise
Engine Noise
VALVE - FUEL VAPOR
Engine Rattle Noise
"Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the...
Read full bulletin
vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: Oil found on the ground beneath the vehicle. "
"3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
Read full bulletin
These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."
"Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: Vehicle may enter Auto Park...
Read full bulletin
Mode during an Engine Stop Start (ESS) event. The driver will be notified that the vehicle is entering Auto Park Mode by the blinking D on the shifter for three blinks and then automatically shifting into Park. To shift out of Park, the driver will have to press down on the brake pedal and cycle the ignition back to START, and move the shifter into the desired position This bulletin involves reprogramming the PCM with the latest available software."
MOTOR - BLOWER WITH WHEEL
Other
19 bulletins1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
Vehicle Leaking Coolant Or Overheating
When dealers search for WD (68530334AA) or RU (68227397AH) analog rear view camara part number for a repair/replacement...
Read full bulletin
part, we want to notify them to review Star Online S2208000045 before replacing cameras for poor image quality (fuzzy, blurry, pixelated) to ensure camera replacement is warranted / justified. This SOL provides a process for evaluating if the camera's image quality is within a typical range.
CENTER STACK - VEHICLE FEATURE CONTROLS
Creaking/Groaning Noise Coming from The Front End
WATER PUMP
WATER PUMP
The Handsfree Kick Feature Does Not Work Or Works Intermittently.
The Handsfree Kick Feature Does Not Work Or Works Intermittently.
ACTUATOR - TRANSFER CASE
Water Pump & Chain Case Cover
Water Pump & Chain Case Cover
Heated Seat Inoperative.
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
"Rear Carpet Loose Customers may experience one or more of the following: The rear carpet is untucked.
Read full bulletin
The rear carpet is torn. The rear carpet is coming out/loose. This bulletin involves modifying the rear tub carpet fasteners."
APPLIQUE - B & C PILLAR
HORN AND BRACKET - NONE
Reverse View Camera Inoperative After Recent Repair
Lighting
8 bulletinsFront Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately.
Read full bulletin
Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light. Refer to Star Online Publication S2523000085 for details.
1) If the lamp contains moisture, do not replace it immediately.
Read full bulletin
Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light. Refer to Star Online Publication S2523000085 for details.
1) If the fog lamp contains moisture, do not replace it immediately.
Read full bulletin
Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light. Refer to Star Online Publication S2523000085 for details.
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...
Read full bulletin
lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
Tire Pressure Monitor (TPM) Service Information.
Read full bulletin
TPM Lamp On.
"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
Tire Pressure Monitor (TPM) Service Information.
Read full bulletin
TPM Lamp On.
Transmission
7 bulletinsFUSE BLOCK UNDERHOOD - PWR DIS A/C Blowing hot air or not working.
Read full bulletin
A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Battery disconnection is required to reset PCM. Please follow SOL S2624000004.
DIFFERENTIAL Rear Axle Some AWD Chrysler Pacificas are exhibiting a grinding noise coming from the PTU when it's shifting from 2WD to AWD.
Read full bulletin
C1477-48 may also be present. To engage AWD, the DTCM energizes the hydraulic pump inside the RDM to apply the torque transfer clutch. This allows the propeller shaft to spin up to speed and match the front axle speed allowing the shift fork in the PTU to engage without clashing. The DTCM utilizes the pressure sensor on the RDM to determine the amount of hydraulic pressure applied to the clutches. If that pressure sensor fails, there can be inadequate pressure, preventing the driveshaft from coming up to speed when going into AWD. This will cause a grinding noise in the PTU. If the vehicle comes in with a grinding noise coming from the PTU, prior to replacing the PTU or RDM, replace the RDM pressure sensor 68227790AD and verify whether the concern has been resolved.
Note: Document released 10/2/2026.
Read full bulletin
Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.
Shifter/ESM PRNDL Indicators Remain Off After Drained Battery Event And Jump Start
Service Shifter Message on the Cluster and Shifter Unable to move Out of Park
Service Shifter Message on the Cluster and Shifter Unable to move Out of Park
948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL)...
Read full bulletin
illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P1DB7-00 - Torque Converter Clutch Performance.
Pre-Delivery & Maintenance
7 bulletinsBackup Camera Poor Image Quality Inspection
Warranty Newsletter Volume 12, Issue 5
Backup Camera Poor Image Quality Inspection
Fleet Campaign Parts Ordering Process (03D)
Verify "Z" part number availability.
Read full bulletin
Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
Backup Camera Poor Image Quality Inspection
Warranty Newsletter Volume 10 Issue 8_ID
Suspension
7 bulletinsRadio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message:...
Read full bulletin
Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message:...
Read full bulletin
Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message:...
Read full bulletin
Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and...
Read full bulletin
B1A17-00 in The Radio Frequency Hub (RFH)
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
Read full bulletin
"
ISOLATOR - SPRING
Steering
7 bulletinsR1H Radio Software USB Update to U33.43 Customers may experience one or more of the following: Pressing the left...
Read full bulletin
steering wheel control to cycle through the presets, skips through several of the preset channels and calls other SXM stations not on the preset list. After an overnight sleep cycle, preset bar stays blank in the Media tab and media widget. Whenever the "Navigation Turn-by-Turn Displayed in Cluster" button is checked, once a different tab is selected, the previously checked box becomes unchecked This bulletin involves updating the software to U33.43.
Noise From Front End While Steering Or Turning The Steering Wheel.
Noise From Front End While Steering Or Turning The Steering Wheel.
"Steering Wheel Not Centred Customers may comment on the following: The steering wheel is off center.
Read full bulletin
This bulletin involves checking if the steering wheel is centered and possibly adjusting toe to center the steering wheel and performing a front wheel alignment. "
"Steering Wheel Not Centered Customers may comment on the following: lThe steering wheel is off center.
Read full bulletin
This bulletin involves checking if the steering wheel is centered and possibly adjusting toe to center the steering wheel and performing a front wheel alignment."
"Steering Wheel Not Centered Customers may comment on the following: The steering wheel is off center.
Read full bulletin
REPAIR SUMMARY: This bulletin involves checking if the steering wheel is centered and possibly adjusting toe to center the steering wheel and performing a front wheel alignment."
"Steering Wheel Not Centered Customers may comment on the following: The steering wheel is off center.
Read full bulletin
REPAIR SUMMARY: This bulletin involves checking if the steering wheel is centered and possibly adjusting toe to center the steering wheel and performing a front wheel alignment."
HVAC & Climate
6 bulletinsCOMPRESSOR - AIR CONDITIONING
COMPRESSOR - AIR CONDITIONING
Customer Indicates Air Conditioning Blows Warm.
HEATER - ELECTRIC COOLANT
HEATER - ELECTRIC COOLANT
Customer Indicates Air Conditioning Blows Warm.
Fuel System
5 bulletinsEVAPORATOR - AIR CONDITIONING
EVAPORATOR - AIR CONDITIONING
HOSE AND TUBE - EGR COOLANT
EVAPORATOR - AIR CONDITIONING
EVAPORATOR - AIR CONDITIONING
Brakes
4 bulletinsACTUATOR Park Brake Do NOT replace actuator before checking for latest ABS software referencing TSB 08-010-26 and TSB 08-066-26.
Read full bulletin
This update will eliminate the false occurrence of the DTCs below: C10EA-00 - Left Park Brake Actuator C10EB-00 - Right Park Brake Actuator C10EC-00 - Park Brake Actuator Correlation
Flash: Anti-Lock Brakes (ABS) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...
Read full bulletin
vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C10EA-00 - Left Park Brake Actuator. C10EB-00 - Right Park Brake Actuator. C10EC-00 - Park Brake Actuator Correlation. Customers may also experience one or more of the following: Electronic Parking Brake (EPB) is not responding and not allowing the driver to release EPB. This bulletin involves reprogramming the ABS module with the latest available software.
Electric Park Brake (EPB) Applied When Parked But Will Not Release On Next Drive.
CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on one or more modules.
Read full bulletin
In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found. Here is a list of steps the dealers can follow to determine if they have a defective CAN star block connector using a multimeter: Step 1: Visually review CAN star block for damage and ensure back cover has all locking tabs engaged. If a bent pin, cracked or damaged housing or locking tab is not engaged is observed then replacement is required. Step 2: Identify Connector #1 as the 3 Pin Connector cavity Step 3: Measure resistance between Pin#1 and Pin#2 in Connector #1. Acceptable values are 120.4 Ohms to 139.8 Ohms. If resistance is outside of this range then replacement is required. Step 4: Measure the continuity between Pin#1 in Connector #1 to Pin#1 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required. Step 5: Measure the continuity between Pin#2 in Connector #1 to Pin#2 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required.
Air Bags & Safety
3 bulletinsF-26-01 Upfit Reimbursement Allowance for Select Fleet Vehicles - Safety Recalls 54C, 55C, 06C, 06D, 10D, and 11D - Side Curtain Airbag (Rev.
Read full bulletin
A)
AIR BAG-SIDE CURTAIN
AIR BAG-SIDE CURTAIN
Hybrid & EV
2 bulletinsNo Wireless Charging Or Slow Wireless Charging
No Wireless Charging Or Slow Wireless Charging
Software & Calibration
1 bulletinPDI Updates