Powered byNHTSA|EPA|Community Reports|Updated
HomeTSBsChrysler2023 Pacifica Plug-In Hybrid

2023 Chrysler Pacifica Plug-In Hybrid TSBs

204 Technical Service Bulletins across 15 categories

Electrical

39 bulletins
11037464

Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

Read full bulletin

illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B22A9-87 - ECU Internal Performance-Missing Message. P0D21-00 - Battery Charger "A" Output Voltage Too Low. Customers may experience the following: Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest available software.

11034388

Calibration Requirements For The Power Sliding Door Module (PSDM).

11034344

Emissions Recall 44D - Hybrid Control Module Software - Dealer Notification Hybrid Control Processor (HCP) on about...

Read full bulletin

69,189 of the above vehicles may have software that does not correctly report On-Board Diagnostic (OBD) legislated Integrated Dual Charging Module (IDCM) diagnostic information. The HCP is required to store OBD legislated Diagnostic Trouble Codes (DTC's) and command the malfunction indicator light (MIL) on behalf of the IDCM.

11031665

Flash: Power Sliding Door Module (PSDM) System Updates Customers **must** experience a Malfunction Indicator Lamp (MIL)...

Read full bulletin

illumination and the vehicle **must** exhibit/set the following Diagnostic Trouble Code (DTC): U0140-00 - Lost Communication With Body Control Module. Customers may also comment on one or more of the following: Left power sliding door inoperable. Right power sliding door inoperable. NOTE: **Doors will open manually** This bulletin involves **reprogramming the left PSDM (PSDML) and the right PSDM (PSDMR)** with the latest available software

11030411

Flash: Battery Pack Control Module (BPCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination.

Read full bulletin

Upon further investigation SYMPTOM: the technician must find the following Diagnostic Trouble Code (DTC) has been set: P0A0A-00 - High Voltage System Interlock Circuit. IMPORTANT! **This DTC must be Stored in the BPCM. If the DTC is Active, this TSB does not apply. Perform normal diagnostics.** Customers **must** also comment on the following: The vehicle will not start, both propulsion systems (gas and electric), are inoperable. NOTE: **The 12 volt system is still operable however after some time, the vehicle will allow propulsion again with MIL on and DTC P0A0A-00 Stored.** This bulletin involves reprogramming the BPCM with the latest available software.

11030241

Flash: Battery Pack Control Module (BPCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination.

Read full bulletin

Upon further investigation SYMPTOM: the technician must find the following Diagnostic Trouble Code (DTC) has been set: P0A0A-00 - High Voltage System Interlock Circuit. Customers may also comment on the following: The vehicle will not start, both propulsion systems (gas and electric) are inoperable. NOTE: 12V system is still operable. This bulletin involves reprogramming the BPCM with the latest available software.

11030216

Flash: Battery Pack Control Module (BPCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination.

Read full bulletin

Upon further investigation SYMPTOM: the technician must find the following Diagnostic Trouble Code (DTC) has been set: P0A0A-00 - High Voltage System Interlock Circuit. Customers may also comment on the following: The vehicle will not start, both propulsion systems (gas and electric) are inoperable. NOTE: 12V system is still operable. This bulletin involves reprogramming the BPCM with the latest available software.

11030035

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

Read full bulletin

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

Read full bulletin

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11026801

B1578 DTC active (Audio Antenna Circuit Resistance Below Threshold) in LB production vehicles.

Read full bulletin

Do not diagnose stored or active DTC unless there is a customer facing issue noted. A SOL will be released to give further information.

11026677

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...

Read full bulletin

Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.

11026660

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...

Read full bulletin

the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

11026549

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...

Read full bulletin

Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure

11025723

DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE

11025722

DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE

11024323

MODULE - STEERING CONTROL & COLUMN

11024312

High Voltage Air Conditioning Refrigerant Dye

11020600

Decreased Remote Start And RKE Range.

Read full bulletin

Tire Pressure Sensors Values Are Not Displayed

11020264

Telematics Box Module Verify Z part number availability.

Read full bulletin

Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.

11019766

Flash: Heating Venting Air Conditioning (HVAC) Module Update 2022 (RU) Chrysler Pacifica / Voyager This bulletin applies...

Read full bulletin

to vehicles equipped with: 3 Zone Auto Control-Front/Rear A/C (Sales Code HAH). Air Conditioning w/3 Zone Temp Cntrl (Sales Code HAK). All Vehicles W/Air Conditioning (Sales Code HA0). Rear Air Conditioning w/Heater (Sales Code HBB). This bulletin involves updating the HVAC with the latest available software.

11018116

"CLUSTER Instrument Panel Multiple cluster issues if misdiagnosed can lead to unnecessary IPC replacement.

Read full bulletin

Tech Tip: Reset the IPC module first before any steps are taken to replace the module are undertaken. Connect Witech to the vehicle. Reset all DTCs and check for active DTCs warnings set against IPC. If battery low indicated against IPC, reset the module via WiTech tool. NOTE: After Battery Drainage, the IPC may not function correctly. Please follow the following steps before considering an IPC replacement: 1) Charge the Battery Ensure the battery is fully charged. 2) Soft Reset Perform a soft reset on the IPC. 3) Power-Up Issue 4) If the IPC does not power up, proceed with the following steps: a. Disconnect the battery. b. Reconnect the battery. 5) If condition still exists, consider IPC replacement."

11017932

"Video Routing Module Verify Z part number availability.

Read full bulletin

Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."

11016600

Tire Pressure Lamp Flashing, No Tire Pressures Displayed, Tire Pressure Module (TPM) System Unavailable Message...

Read full bulletin

Displayed on Cluster

11015810

"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor...

Read full bulletin

Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."

11014891

MODULE - BATTERY HEATER

11013171

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

Read full bulletin

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11012777

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

Read full bulletin

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11009559

MODULE - INVERTER

11007714

"After A Power Liftgate Module (PLGM) Replacement, the PLGM is Setting Diagnostic Trouble Codes (DTCs) for the Warning...

Read full bulletin

Chime"

11005326

"Flash: Power Sliding Door Module (PSDM) System Updates Customers may experience a Malfunction Indicator Lamp (MIL)...

Read full bulletin

illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): U0140-00 - Lost Communication With Body Control Module. Customers may comment on one or more of the following: Left power sliding door inoperable. Right power sliding door inoperable. This bulletin involves updating the PDSM with the latest available software."

11005009

"Radio Over The Air Update to U29.28 Software Version Customers may experience one or more of the following: Blank Phone widget displayed.

Read full bulletin

Radio freeze after reverse event (Rearview Camera (RVC) functions normally). Blank hybrid screen. Screen off at start up (RVC functions normally). Radio restart before sleep after switching between different USBs. Pop up error ""setting not saved"" occurring when attempting to enable Geolocation (Privacy Mode Off). Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received From Radio. During FOTA scheduling, if OK is not pressed to confirm time selected, vehicle will sleep. Apps downloaded for one connected profile are being shared with other local profiles. Switching profiles with slow response. Slow response switching between camera views. Black radio screen (RVC functions normally). Rear seat reminder alert unavailable. Wi-Fi software update pop-up is being triggered in non-connected vehicles. Switching to Android menu, display screen blinks on green color. Microphone inoperative during SOS call from the vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from **T25.50 or T27.39** to U29.28. NOTE: The national launch for the FOTA is expected to begin **July 29, 2024.**"

11004949

Malfunction Indicator Lamp on, Diagnostic Trouble Code (DTC) P0EDD-00 Hybrid/EV battery Pack B Deterioration

11003786

MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make...

Read full bulletin

sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.

11002828

"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

Read full bulletin

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

11002808

"Flash: Video Routing Module (VRM) System Updates Customers may comment on the following: Rear seat entertainment screens are blank.

Read full bulletin

VRM not turning on during ignition cycle. This bulletin involves updating the VRM with the latest available software."

11002531

Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage

10251783

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

Read full bulletin

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

Read full bulletin

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10247948

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

Read full bulletin

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Engine

33 bulletins
11033860

Flash: Hybrid Control Processor (HCP) / Auxiliary Hybrid Control Processor (AHCP) Updates **Customers must experience a...

Read full bulletin

Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC):** P0E15-00 - Hybrid-EV Battery Pack Coolant Heater A Control Performance. Customers may also comment on one or more of the following: Vehicle does not start / engine does not crank. Extended engine cranking time when starting the vehicle. Loss of heat from the engine. This bulletin involves reprogramming the **HCP and then the AHCP** with the latest available software.

11033319

ID-26-04 Rev. A Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval...

Read full bulletin

Program

11032865

SENSOR KNOCK

11032864

SENSOR KNOCK

11031685

If the vehicle comes in with any of the following P codes, please refer to the active TSBs for HCP/AHCP flash BEFORE...

Read full bulletin

ordering PIM P0A78 - Drive Motor A Inverter Performance. P0A79 - Drive Motor B Inverter Performance. P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. P0A43-00 - Drive Motor A Position Sensor Circuit Intermittent. P0A45-00 - Drive Motor B Position Sensor 1 Circuit. P0C1A-00 - Drive Motor B Torque Delivered Performance.

11031463

If the vehicle comes in with any of the following P codes, please refer to the active TSBs for HCP/AHCP flash BEFORE...

Read full bulletin

ordering PIM P0A78 - Drive Motor A Inverter Performance. P0A79 - Drive Motor B Inverter Performance. P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. P0A43-00 - Drive Motor A Position Sensor Circuit Intermittent. P0A45-00 - Drive Motor B Position Sensor 1 Circuit. P0C1A-00 - Drive Motor B Torque Delivered Performance.

11030229

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...

Read full bulletin

and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: **Oil Level High Warning in the Instrument Panel Cluster (IPC).** Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. Vehicle is not heating up fast enough at freezi

11029751

Flash: Auxiliary Hybrid Control Processor (AHCP) / Customers must experience a Malfunction Indicator Lamp (MIL)...

Read full bulletin

illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0E15-00 - Hybrid-EV Battery Pack Coolant Heater A Control Performance. P29BB-00 - Hybrid-EV Battery Pack Coolant Heater A Control Performance. Customers may also comment on one or more of the following: Vehicle does not start / engine does not crank. Extended engine cranking time when starting the vehicle. Loss of heat from the engine. This bulletin involves reprogramming the AHCP and then the HCP with the latest available software.

11028767

Internal Transmission Wiring Connector Short And **Customers must experience a Malfunction Indicator Lamp (MIL)...

Read full bulletin

illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. P0A43-00 - Drive Motor A Position Sensor Circuit Intermittent. P0A45-00 - Drive Motor B Position Sensor 1 Circuit. P0C1A-00 - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: Vehicle is in limp mode.** statement, Claims Data tables,

11025028

Engine Oil Leak

11023618

Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes.

Read full bulletin

This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.

11021839

Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 Customers must...

Read full bulletin

experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0A3F - Drive Motor A Position Sensor 1 Circuit. P0A43 - Drive Motor A Position Sensor Circuit Intermittent. P0A45 - Drive Motor B Position Sensor 1 Circuit. P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: Vehicle is in limp mode. NOTE: Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: Hybrid Control Processor (HCP). Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves servicing the transmission.

11021043

Engine Rattle Noise

11020608

When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the...

Read full bulletin

roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

11019773

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine.

Read full bulletin

Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

11018871

"Unable To Refuel Vehicle Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

Read full bulletin

exhibit/set the following Diagnostic Trouble Code (DTC): P2450 - Fuel Tank Isolation Valve Stuck Open. Customers may also comment on one or more of the following: Unable to open the fuel door. Difficult to refuel vehicle. This bulletin involves replacing the fuel vapor valve."

11018666

Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination.

Read full bulletin

Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.

11018608

Vibration From Engine Or Powertrain.

Read full bulletin

Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to lessen or remove unwanted mount tension that can lead to vibration complaints.

11016871

"Radio U29.28 USB Software Update he customer may describe one or more of the following: Amplifier module sets...

Read full bulletin

Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition (VR) inoperable. Wireless CarPlay inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable. Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable (Rearview camera functions normally). FOTA popup wont dismiss. Ambient Lights Setting inoperable. Call Status on after all ended Favorites available in valet mode. SXMT Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Call does not end on the Instrument Panel Cluster (IPC). Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXMT inoperable. Wireless Android Auto inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit Electric Vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold inoperable on comfort temperature slider. Setting preferences will not return to default. Display input lagging after CarPlay is connected. Changing to unselected audio source. Setting preferences not saved on correct profile. Translation error in Portuguese. Memory seats not saved on correct profile. Audio loss. Incorrect keyboard in Japanese. SXMT channel art incorrect. Rear Seat Entertainment (RSE) audio overlap. European Media Source (DAB) available on North America vehicles. Black screen (Rearview camera functions normally). Unable to delete profile. Assist call inoperable. Unable to navigate menu with ongoing SOS call. This update also includes the following software enhancements: Radio Software stability issues and moving to new U-branch software for core improvement This bulletin involves inspecting the software level and updating the software to U29.28. "

11016439

Misfire DTCs, Rough Idle, Valvetrain Noise

11016107

Engine Rattle Noise

11015891

"Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 : Customers must...

Read full bulletin

experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0A3F - Drive Motor A Position Sensor 1 Circuit. P0A43 - Drive Motor A Position Sensor Circuit Intermittent. P0A45 - Drive Motor B Position Sensor 1 Circuit. P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: Vehicle is in limp mode. NOTE: Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: Hybrid Control Processor (HCP). Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). REPAIR SUMMARY: **This bulletin involves servicing the transmission.**"

11015297

Engine Noise

11014913

VALVE - FUEL VAPOR

11014408

Engine Rattle Noise

11014375

"Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the...

Read full bulletin

vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: Oil found on the ground beneath the vehicle. "

11014231

"3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.

Read full bulletin

These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."

11008206

"Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a...

Read full bulletin

Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0A78 - Drive Motor A Inverter Performance. P0A79 - Drive Motor B Inverter Performance. Customers may also experience the following: ""Vehicle is shutting down in two minutes"" message displayed in the Instrument Panel Cluster (IPC). NOTE: The vehicle can be restarted with the next ignition/key cycle from Off and then back to Start. This bulletin involves reprogramming the HCP and AHCP also known as Power Inverter Module (PIM), with the latest available software."

11007817

Check Engine Lamp (CEL) is on, Stop Start Inoperative, Air Conditioning (AC) Inoperative, No Start

11004343

Rear Door Control Module Rear Sliding door inop or Rear windows does not function at 100%.

Read full bulletin

Check DTCs in DCM and check the component they are pointing to, depending on the case follow the procedure below: If there are DTCs related with power sliding door switch, sliding door latch or handle follow the next procedure: - The sliding door should be put into manual operation mode. If the door still opens and closes manually, door modules should be reset, if the DTC's don't go stored or door/body module resets have not solved the issue, then replace the latch. If in manual operation mode the door does not open, replace the latch. In the case of window inoperation, follow the next procedure: - Check wiring between motor and Door Control module, if it is in good state, check motor, and if needed replace it. If wiring is well seated, and the motor is in good state, reset module and perform window calibration, if DTCs don't go stored or the window continue not working, replace the Door Control Module.

11002752

MOTOR - BLOWER WITH WHEEL

11001830

"Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 **Customers must...

Read full bulletin

experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0A3F - Drive Motor A Position Sensor 1 Circuit. P0A43 - Drive Motor A Position Sensor Circuit Intermittent. P0A45 - Drive Motor B Position Sensor 1 Circuit. P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: Vehicle is in limp mode. NOTE: Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: Hybrid Control Processor (HCP). Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves replacing the transmission."

11001459

Suspected Engine Coolant Leak

Body & Paint

31 bulletins
11037346

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online...

Read full bulletin

S2623000040.

11035068

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online...

Read full bulletin

S2623000040.

11033975

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

Read full bulletin

Mirror Contacts Door Window Glass In The Folded Position.

11033957

Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11033897

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

Read full bulletin

Mirror Contacts Door Window Glass In The Folded Position.

11033896

Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.

11033308

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

Read full bulletin

Mirror Contacts Door Window Glass In The Folded Position.

11032991

Popping Clicking Noise From Power Sliding Door During Operation Open And Or Closed.

11032814

SWITCH - LIFTGATE

11032637

SWITCH - LIFTGATE

11031688

Door Latch, Handle And Ajar Additional Service Information.

11031241

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

Read full bulletin

Mirror Contacts Door Window Glass In The Folded Position.

11030433

Hood Ajar Message On Cluster.

11030272

The Customer May Notice a Popping Noise When Opening or Closing Either Sliding Door.

11030015

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: Wiper blades that...

Read full bulletin

chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

11022012

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

Read full bulletin

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022011

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

Read full bulletin

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022003

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

Read full bulletin

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

11021029

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: Wiper blades that...

Read full bulletin

chatter/streak/jump/skip/smear or make noise while traveling across the windshield.

11020097

Power Sliding Door Inoperative or Intermittently Will Not Open or Close

11018450

Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating

11018443

Power Sliding Door Will Not Power Open And/Or Close Automatically.

11017072

"3rd row headrest If you have customer with issue involving the 3rd row headrest not staying up.

Read full bulletin

It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"

11012884

Door Latch, Handle And Ajar Additional Service Information.

11009570

SWITCH AND BEZEL - FRONT DOOR

11006703

Power Liftgate Inoperative or Intermittently Will Not Open or Close, Operates Erratically

11005525

Liftgate Inoperative And Or Intermittently Will Not Open Or Close.

11005320

"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

Read full bulletin

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

11004155

Power Sliding Door Inoperative or Intermittently Will Not Open or Close

11001466

Power Sliding Door Inoperative Or Intermittently Will Not Open Or Close

11001246

"Third Row Sunshade Tab Stuck Between Interior Panel Customers may comment on the following: The third row window shade...

Read full bulletin

is stuck."

Infotainment

28 bulletins
11035043

SXM Radio Doesn't Reflect Station Or Song Changing Customers may experience the following: SYMPTOM: When playing SXM...

Read full bulletin

stations the radio does not reflect the current station or recognize a song changing.

11034926

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

11034390

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

11034351

Power Liftgate Intermittently Inoperative.

Read full bulletin

Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

11034346

Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

11033895

Power Liftgate Intermittently Inoperative.

Read full bulletin

Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.

11032822

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel...

Read full bulletin

Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

11032645

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel...

Read full bulletin

Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

11031342

The Customer Concern Is The Power Liftgate, Wipers, Backup Lamp, Stop Lamp, Or Speaker Function Would Intermittently Not...

Read full bulletin

Function.

11030026

SPEAKER - NONE

11030025

SPEAKER - NONE

11029705

Harman R1H Uconnect 5 Radio Software Flash Error Codes

11029704

Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19...

Read full bulletin

or B1570-93

11027734

Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)

11025515

Intermittent Uconnect Box Requires Service Message.

Read full bulletin

TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

11022029

Radio Over The Air Update from U31.42(F) to U40.C R1H Software Version (FOTA) Customers may experience one or more of...

Read full bulletin

the following: - Navigation non-functional, not updating current position. - Screen Off hard key inoperative, Soft key on radio screen still operational. - CarPlay and Android Auto stability issues. - Text cut-off in different menus or pop-up messages - Voice Recognition not working for specific voice commands

11021581

Door speaker Inoperative or No Sound

11018411

DVD/Blu-ray Not Syncing Between The Two Rear Screens.

11018293

DVD/Blu-ray Not Syncing Between The Two Rear Screens.

11018269

" Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)"

11017092

AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).

11017069

"Display Verify Z part number availability.

Read full bulletin

Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only."

11015307

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

11014538

Uconnect Box Require Service Message

11014528

Touchscreen For ALL infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available.

Read full bulletin

Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

11013878

DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP

11008911

"Radio Over The Air Update from U29.28 and U33.9 to U33.43 Software Version Customers may also experience one or more of...

Read full bulletin

the following: Unable to select the Turn by Turn Navigation. Blank Performance Pages (Rearview Camera (RVC) Functions Normally). **Android Auto Voice Recognition (VR) inoperative.** Media Tuner delayed. **Charge Schedule not accepting updates via phone (RVC Functions Normally).** Ambient light inoperative. **Instrument Panel Cluster (IPC) map inoperative.** Media widget blank. Navigation map black. Off road pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed **(Apple CarPlay only)**. **Radio display switches from the Media page to the Home page (RVC Functions Normally).** Ghost touch on Navigation screen (RVC Functions Normally). Widgets are missing. New User Profile does not load. Display returns to the wrong page after the View ""Camera Event"" button is selected by customer in the ""Camera View Pages"" (RVC Functions Normally). This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.28 or U33.9 to U33.43. NOTE: The Estimated National launch date is August 31, 2024."

11001756

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

Other

19 bulletins
11034922

1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.

11034391

Vehicle Leaking Coolant Or Overheating

11030267

Creaking/Groaning Noise Coming from The Front End

11029764

WATER PUMP

11029763

WATER PUMP

11029706

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

11028903

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

11028781

ACTUATOR - TRANSFER CASE

11027837

Water Pump & Chain Case Cover

11027836

Water Pump & Chain Case Cover

11026552

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

11019763

1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.

11016293

APPLIQUE - B & C PILLAR

11016133

HORN AND BRACKET - NONE

11014857

RESERVOIR - COOLANT

11010748

Reverse View Camera Inoperative After Recent Repair

11004838

2 nd Row Seat Does Not Fold Using Easy Entry Handle.

10248966

PSU Oil Pump Assy

10248570

2nd Row Center Seat Lazy Or Slow When Folding.

Lighting

10 bulletins
11035065

Front Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately.

Read full bulletin

Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light. Refer to Star Online Publication S2523000085 for details.

11034916

1) If the lamp contains moisture, do not replace it immediately.

Read full bulletin

Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light. Refer to Star Online Publication S2523000085 for details.

11031683

1) If the fog lamp contains moisture, do not replace it immediately.

Read full bulletin

Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light. Refer to Star Online Publication S2523000085 for details.

11028894

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

11023326

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...

Read full bulletin

lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

11021039

Tire Pressure Monitor (TPM) Service Information.

Read full bulletin

TPM Lamp On.

11018447

"Washer Light On And Will Not Turn Off After Adding Washer Solvent."

11010511

Tire Pressure Monitor (TPM) Service Information.

Read full bulletin

TPM Lamp On.

11010500

"Forward Collision Warning (FCW) Unavailable Service Required message or a Service Active Lane Management Warning Light...

Read full bulletin

ON'"

11004798

Remote Keyless Entry (RKE) has reduced range, Remote Start inoperative, Multiple Keyless Go push attempts to Start, Key...

Read full bulletin

not Detected message, Tire Pressure Warning Lamp On

Pre-Delivery & Maintenance

9 bulletins
11034385

Backup Camera Poor Image Quality Inspection

11033315

Warranty Newsletter Volume 12, Issue 5

11030269

Backup Camera Poor Image Quality Inspection

11029785

Fleet Campaign Parts Ordering Process (03D)

11026651

Verify "Z" part number availability.

Read full bulletin

Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

11011774

Backup Camera Poor Image Quality Inspection

11010214

FCA Caribbean Warranty Operations Newsletter Volume 10, Issue 10

11010211

Warranty Operations Newsletter Volume 10, Issue 10

11007087

Warranty Newsletter Volume 10 Issue 8_ID

Suspension

9 bulletins
11032842

Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message:...

Read full bulletin

Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

11032824

Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message:...

Read full bulletin

Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle

11032647

Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message:...

Read full bulletin

Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle

11030042

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and...

Read full bulletin

B1A17-00 in The Radio Frequency Hub (RFH)

11023168

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

11018676

"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

Read full bulletin

"

11008260

ISOLATOR - SPRING

11006965

"Updated Front Hub Nut Torque Specification There are no Customer Symptoms for this Information Only Technical Service Bulletin (TSB).

Read full bulletin

"

11001567

"Noise From Front End While Driving Over Bumps Customers may experience the following: Noise (rattle/thump/clunk noise)...

Read full bulletin

coming from the front end of the vehicle when driving over bumps. This bulletin involves inspecting and possibly replacing one or both front upper isolator springs."

Transmission

7 bulletins
11038331

Note: Document released 10/2/2026.

Read full bulletin

Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.

11024056

948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL)...

Read full bulletin

illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P1DB7-00 - Torque Converter Clutch Performance.

11015868

ID-23-07 Rev. B (XE1) eFlite Si-eVT Transmission Repair Certain 2017 - 2023 Chrysler Pacifica (RU)

11015791

D-23-07 Rev. B (XE1) eFlite Si-eVT Transmission Repair Certain 2017 - 2023 Chrysler Pacifica (RU)

11002527

Shifter Binding Or "Service Shifter" Message On The Cluster.

Read full bulletin

DTSs U11E3, U0103, U1267 For Loss Of Communication With The Electronic Gear Shift Module

11001645

Warranty Bulletin D-23-07 Rev.

Read full bulletin

A (XE1) eFlite Si-eVT Transmission Certain 2017 - 2023 Chrysler Pacifica (RU)

11001644

FCA Caribbean Warranty Bulletin ID-23-07 Rev.

Read full bulletin

A (XE1) eFlite Si-eVT Transmission Certain 2017 - 2023 Chrysler Pacifica (RU)

Fuel System

5 bulletins
11035332

EVAPORATOR - AIR CONDITIONING

11035331

EVAPORATOR - AIR CONDITIONING

11035083

HOSE AND TUBE - EGR COOLANT

11026630

EVAPORATOR - AIR CONDITIONING

11026629

EVAPORATOR - AIR CONDITIONING

HVAC & Climate

4 bulletins
11037343

COMPRESSOR - AIR CONDITIONING

11037342

COMPRESSOR - AIR CONDITIONING

11034336

HEATER - ELECTRIC COOLANT

11034327

HEATER - ELECTRIC COOLANT

Hybrid & EV

3 bulletins
11031693

No Wireless Charging Or Slow Wireless Charging

11025641

No Wireless Charging Or Slow Wireless Charging

11023332

Vehicle is Not Charging When Connected to a Level One or Two Charger or a Public Charging Station

Air Bags & Safety

3 bulletins
11031234

F-26-01 Upfit Reimbursement Allowance for Select Fleet Vehicles - Safety Recalls 54C, 55C, 06C, 06D, 10D, and 11D - Side Curtain Airbag (Rev.

Read full bulletin

A)

11026582

AIR BAG-SIDE CURTAIN

11026581

AIR BAG-SIDE CURTAIN

Steering

3 bulletins
11026548

R1H Radio Software USB Update to U33.43 Customers may experience one or more of the following: Pressing the left...

Read full bulletin

steering wheel control to cycle through the presets, skips through several of the preset channels and calls other SXM stations not on the preset list. After an overnight sleep cycle, preset bar stays blank in the Media tab and media widget. Whenever the "Navigation Turn-by-Turn Displayed in Cluster" button is checked, once a different tab is selected, the previously checked box becomes unchecked This bulletin involves updating the software to U33.43.

11023620

Noise From Front End While Steering Or Turning The Steering Wheel.

11022564

Noise From Front End While Steering Or Turning The Steering Wheel.

Brakes

1 bulletin
11005199

CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on one or more modules.

Read full bulletin

In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found. Here is a list of steps the dealers can follow to determine if they have a defective CAN star block connector using a multimeter: Step 1: Visually review CAN star block for damage and ensure back cover has all locking tabs engaged. If a bent pin, cracked or damaged housing or locking tab is not engaged is observed then replacement is required. Step 2: Identify Connector #1 as the 3 Pin Connector cavity Step 3: Measure resistance between Pin#1 and Pin#2 in Connector #1. Acceptable values are 120.4 Ohms to 139.8 Ohms. If resistance is outside of this range then replacement is required. Step 4: Measure the continuity between Pin#1 in Connector #1 to Pin#1 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required. Step 5: Measure the continuity between Pin#2 in Connector #1 to Pin#2 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required.