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2020 Chrysler 300 TSBs

279 Technical Service Bulletins across 15 categories

Infotainment

73 bulletins
11025515

Intermittent Uconnect Box Requires Service Message.

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TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

11021581

Door speaker Inoperative or No Sound

10251795

Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently

10251785

SOS and Assistance Call Not Working After Radio Exchange Unit Installed

10248014

Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up.

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? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.

10243153

Apple CarPlay Does Not Work Or Not Connecting

10242779

Customer Satisfaction Notification ZD7 - Radio Software update

10241074

Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up.

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? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.41F to JR34.42F. NOTE: The National campaign for this FOTA update launched July 5, 2023.

10241056

Customer Satisfaction Notification ZD7 - Radio Software Update

10241035

Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently

10240004

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

10240002

Customer Satisfaction Notification ZD7 - Radio Software Update

10236961

Amplifier (AMP) Software Update

10234487

Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up.

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? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.

10231815

Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following:...

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Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.

10231792

Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up.

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Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.

10230541

Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41

10230194

Head unit button stuck DTC code B14DA-2A

10230078

Radio Reboot Continually

10230077

Bubbles Or Delamination On The Radio Display

10230066

Radio Reboot Continually

10230032

Radio Screen Freeze, Blank Screen And Reset

10229293

Uconnect Market Place APP Fatal Error Message

10229285

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10229038

?Device Not Supported? Message on the radio screen

10223560

Uconnect Market Place APP Fatal Error Message

10223466

Radio Reboot Continually

10223465

Bubbles Or Delamination On The Radio Display

10223454

Radio Reboot Continually

10223420

Radio Screen Freeze, Blank Screen And Reset

10223306

Radio Reboot Continually

10223305

Bubbles Or Delamination On The Radio Display

10223294

Radio Reboot Continually

10223260

Radio Screen Freeze, Blank Screen And Reset

10223076

?Device Not Supported? Message on the radio screen

10222974

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

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39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

10221843

Radio UConnect GPS Based Trip Computer Missing

10221723

Uconnect Market Place APP Fatal Error Message

10221715

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10221608

Head unit button stuck DTC code B14DA-2A

10221342

UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

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39.5 Customers may experience one or more of the following: High pitch squeal, pop or hum from all speakers. SXM favorite, displays empty song list. Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative.

10221336

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

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39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

10221269

Error Code 20 Message On the Radio Screen

10221259

Error Code 20 Message On the Radio Screen

10221258

Radio Screen Freeze, Blank Screen And Reset

10221177

Radio Screen Freeze, Blank Screen And Reset

10221137

Apple CarPlay Does Not Work Or Not Connecting

10220911

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

10220694

?Device Not Supported? Message on the radio screen

10219982

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...

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published document)

10218521

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...

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published document)

10218507

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

10212489

UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

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39.5 Customers may experience one or more of the following: High pitch squeal, pop or hum from all speakers. SXM favorite, displays empty song list. Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative.

10212486

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

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39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

10212297

?Device Not Supported? Message on the radio screen

10198400

Radio Reboot Continually

10198399

Bubbles Or Delamination On The Radio Display

10198388

Radio Reboot Continually

10198354

Radio Screen Freeze, Blank Screen And Reset

10194030

Radio Screen Freeze, Blank Screen And Reset

10193990

Apple CarPlay Does Not Work Or Not Connecting

10190658

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

10181558

Navigation Shows Incorrect Location

10180233

Radio UConnect GPS Based Trip Computer Missing

10178650

Uconnect Market Place APP Fatal Error Message

10178642

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10177505

Uconnect Market Place APP Fatal Error Message

10176540

VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery

10175689

Radio Issues With iPhone 11

10175688

Error Code 20 Message On the Radio Screen

10175504

Satellite Radio Inoperative Radio Has Code B156B-13.

10175091

Satellite Radio Inoperative Radio Has Code B156B-13.

10174171

Satellite Radio Inoperative Radio Has Code B156B-13.

Electrical

59 bulletins
11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11020600

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

11015810

"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor...

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Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."

11013256

FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH.

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Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue. Only the Fuel Pump Module should be replaced if there are DTCs associated with the Fuel Level Sensor number 1. Only the Auxiliary Level Sender should be replaced if there are DTCs associated with the Fuel Level Sensor number 2. If there is a mixture of DTCs between the Fuel Pump Module and the Auxiliary Level Sensor, then investigate if there is a Jumper Harness or circuit issue between the Level Sender and the PCM. Verify fuel transfer between auxiliary tank and the primary tank by monitoring the auxiliary level sensor to verify it drops after driving.

11013171

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11012777

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11007954

Battery Drain Suspected or "Identified" From USB or Media Hub

11002828

"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

10251783

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10247953

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

10247948

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10234424

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

10234420

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10230301

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

10230183

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10230121

Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM...

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and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.

10229059

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10229041

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10227721

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

10227712

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

10227709

No Start After a Flash or Powertrain Control Module (PCM), Body Control Module (BCM) Replacement

10225369

Ambient Temperature Sensor Servicing.

10225232

Ambient Temperature Sensor Servicing.

10224023

(Rev. A) Battery Tester Warranty Code Procedures, Medtronic Update Process

10223765

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

10223552

SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode

10223349

Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM...

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and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.

10223097

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10223079

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10221597

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10221422

Security Gateway (SGW) Module Theory and Operation

10221288

Customer complaint includes a Mil-on condition.

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Upon further investigation, one or more of the following fault codes may be set in the PCM:

10221228

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.

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If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

10221164

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

10221153

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

10221152

Battery Tester Warranty Code Procedures, Medtronic Update Process

10221136

Comfort Seat Module Setting DTC B10C4 - 4B Heated Steering Wheel Control-Over Temperature

10220941

Door Control Module Window Inoperative This bulletin involves replacing one or both of the front door modules.

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The technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction autodown function may not work. Windows may go up slower than expected.

10220890

Center Console USB Ports Are Inoperative Due To Pinched Wiring Harness

10220715

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10220697

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10220500

SENSOR, Tire Pressure If replacing parts due to C1501-96, C1502-96, C1503-96, or C1504-96, contact FCA Redacted Content prior to repair.

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If no response within 15 minutes, proceed with repair. Please document concern, diagnosis and correction well on repair order or for a possible follow-up call to clearly understand the issue.

10220493

SENSOR, Tire Pressure If you are replacing this part for a warranty concern other than a leak, please call FCA Redacted Content prior to repair.

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If no response in 15 minutes, proceed with repair. Please document concern, diagnosis and correction well on repair order or for a possible follow-up call to clearly understand the issue.

10212447

Customer complaint includes a Mil-on condition.

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Upon further investigation, one or more of the following fault codes may be set in the PCM:

10212318

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10212300

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10198443

Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM...

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and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.

10194017

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

10193989

Comfort Seat Module Setting DTC B10C4 - 4B Heated Steering Wheel Control-Over Temperature

10190688

Door Control Module Window Inoperative This bulletin involves replacing one or both of the front door modules.

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The technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction autodown function may not work. Windows may go up slower than expected.

10190637

Center Console USB Ports Are Inoperative Due To Pinched Wiring Harness

10188624

SENSOR, Tire Pressure If replacing parts due to C1501-96, C1502-96, C1503-96, or C1504-96, contact FCA Redacted Content prior to repair.

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If no response within 15 minutes, proceed with repair. Please document concern, diagnosis and correction well on repair order or for a possible follow-up call to clearly understand the issue.

10188617

SENSOR, Tire Pressure If you are replacing this part for a warranty concern other than a leak, please call FCA Redacted Content prior to repair.

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If no response in 15 minutes, proceed with repair. Please document concern, diagnosis and correction well on repair order or for a possible follow-up call to clearly understand the issue.

10177497

SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode

10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...

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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10173328

Key Programming, Security Pin Request, Pin Invalid

10173323

Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp Illuminated On...

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Stop Start Equipped Vehicles

Engine

38 bulletins
11027843

D-25-17 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm...

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Replacements

11027842

ID-25-14 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm...

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Replacements

11025028

Engine Oil Leak

11023631

D-25-17 ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and Rocker Arm Replacements

11023630

ID-25-14 ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and Rocker Arm Replacements

11000795

"VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve...

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body replacement."

10247965

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B...

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Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

10247906

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10247905

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10243192

Suspected engine coolant leak.

10243131

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

10239957

Water Quality When Mixed With Engine Coolant

10234438

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B...

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Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

10234379

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10234378

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10231777

UAS and UCS Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure.

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Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** Wireless connectivity pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXMT icon inoperative. SXMT favorite song not displaying/playing. High pitch squeal, pop or hum noise from speakers. Anti-theft code request message. Lines appear across screen. Radio will not switch modes between AM, FM, SAT or Media. Performance control home screen shows ?Norm? mode for engine/transmission even when the vehicle is in ?Drag? mode (LA, LD, LX only). Can not change the time on the clock (LA, LD and LX only). USB hub inoperable (D-Trucks only). Backup camera gridlines missing (D-Trucks only). Device not supported message (D-Trucks only). Remote app inoperative (D-Trucks only). Unable to adjust volume (D-Trucks only). Heated steering wheel inoperable (D-Trucks only). In addition, the following enhancement are included in this update: CarplayT connectivity improvements. Improvement to wireless connectivity phone pairing. Improved sound quality when using a wireless connectivity phone. **This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.**

10230180

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10230029

Customer Complaint May Include Engine Oil Leak Or Consumption

10227969

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...

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compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter) 3. If the source of the leak cannot be identified, please contact FCA Redacted Content to FasTrak parts back for analysis. If no response in 15 minutes, proceed with repair and email pictures of the following: A) Oil filter from the bottom to know if it has a "Factory Installed" filter. B) Leak. C) Damage in filter (if any) D) Gasket. E) Block or Oil Filter Adapter(OFA) or Engine Oil Cooler(EOC) sealing surface.

10224088

Evaporative Emission Control System (EVAP) Purge Line Kinked This bulletin involves inspecting and possibly replacing the EVAP purge valve assembly.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) has been set:P0441 - EVAP Purge System Performance. P0452 - EVAP Pressure Switch Stuck Closed.

10223551

Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software.

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(ETL, ETM, ETN Engines)

10223417

Customer Complaint May Include Engine Oil Leak Or Consumption

10223257

Customer Complaint May Include Engine Oil Leak Or Consumption

10222969

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience the following:The transmission shifts to neutral or the engine stalls, when the brakes are applied very suddenly and aggressively to bring the vehicle to a complete stop.

10221594

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10221277

Customer Complaint May Include Engine Oil Leak Or Consumption

10221097

Transmission Kit with Torque Converter 1.

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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

10212473

Customer Complaint May Include Engine Oil Leak Or Consumption

10204379

UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

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39.5 Customers may experience one or more of the following: Performance control home screen shows "Norm" mode for engine/transmission even when the vehicle is in "Drag" mode. High pitch squeal, pop or hum from all speakers. SXM favorite, displays empty song list. Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative.

10198351

Customer Complaint May Include Engine Oil Leak Or Consumption

10190667

Customer complaint may include engine oil leak/consumption.

10190589

ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles...

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with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor. 5) When replacing PN's 68310865A$ & 68308741A$, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10187603

Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative.

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Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not correct this issue.

10184766

Evaporative Emission Control System (EVAP) Purge Line Kinked This bulletin involves inspecting and possibly replacing the EVAP purge valve assembly.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) has been set:P0441 - EVAP Purge System Performance. P0452 - EVAP Pressure Switch Stuck Closed.

10184466

Evaporative Emission Control System (EVAP) Purge Line Kinked This bulletin involves inspecting and possibly replacing the EVAP purge valve assembly.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) has been set:P0441 - EVAP Purge System Performance. P0452 - EVAP Pressure Switch Stuck Closed.

10181516

CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring...

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seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. The black O-Ring is to be serviced by the green O-Ring. The blue O-Ring (thicker cross section than green & black) is part 68029300A$.~ If ordering this oil filler cap for a warranty repair due to a damaged/missing O-ring, please note that returned caps replaced for an O-ring issue will be subject to chargeback.

10177496

Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software.

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(ETL, ETM, ETN Engines)

10175698

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position...

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Sensor Circuit Performance

Transmission

27 bulletins
11020636

850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

11018453

"Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be...

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used as the reason for unit replacement. Visible ""glitter"" or debris in the pan does not justify complete unit replacements."

11016879

"850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch."

11015811

"D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...

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available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

11013597

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch"

11013016

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."

11011921

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"

11010259

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11009027

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch. "

11008913

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11008200

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11007649

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11006254

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11004944

No Reverse And/Or Forward Gear After D-Clutch Repair.

11004940

D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified...

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the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.

11004939

D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified...

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the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits

11001771

"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11001310

"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

10248562

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

10244401

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

10229816

UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure.

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? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.

10229513

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

10229278

Service Shifter Is Displayed In the EVIC

10221708

Service Shifter Is Displayed In the EVIC

10221150

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

10214610

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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Customer may experience the following: Clunk noise from transmission (underneath) when remote started.

10178635

Service Shifter Is Displayed In the EVIC

Other

26 bulletins
11006814

PUMP WATER & CONNECTOR - OIL COOLER TUBE

11005356

CARRIER PLANETARY & SHAFT KIT - OUTPUT

11002351

PUMP WATER & CONNECTOR - OIL COOLER TUBE

11002350

PUMP WATER & CONNECTOR - OIL COOLER TUBE

10244356

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

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this is normal and not a defect.

10228989

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...

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compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

10227983

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...

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semi and full synthetic oils.

10223559

Blind Spot Or Park Assist Warnings, False Activation

10223547

Volume Uncontrollable Or Stuck On High

10221813

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

10221446

Panasonic VP4R Wi-Fi New Enrollment Pause

10221425

Panasonic VP4R Wi-Fi New Enrollment Pause

10221154

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...

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Detected Message

10220645

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...

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compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

10220548

Favorite Song On-Air Alert List Empty

10215848

Intermittent No Crank, Multiple CAN Communication Faults Present

10214578

Panasonic VP4R Wi-Fi New Enrollment Pause

10194007

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...

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Detected Message

10188752

Favorite Song On-Air Alert List Empty

10187027

Intermittent No Crank, Multiple CAN Communication Faults Present

10180203

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

10177504

Blind Spot Or Park Assist Warnings, False Activation

10177492

Volume Uncontrollable Or Stuck On High

10175743

Disinfectant Solution Recommended for COVID-19

10175680

Phone Contacts Will Not Load

10175662

Apps Or Icons Grayed Out

Body & Paint

24 bulletins
11022012

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022011

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022003

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

11008145

Door Ajar Light On With Door(s) Closed.

11005320

"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

11001037

Door Ajar Light On With Door(s) Closed.

10247995

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10236969

Mirror

10234468

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10229810

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10229572

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10229284

Front Floor Wet. Water Leak From A Pillar Area

10225424

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225287

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10223987

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...

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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10221714

Front Floor Wet. Water Leak From A Pillar Area

10215833

WINDSHIELD Windshield cracked or blemish.

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When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

10187644

Driver Or Passenger Power Windows Do Not Go Up Or Down

10187012

WINDSHIELD Windshield cracked or blemish.

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When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

10183098

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...

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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10178641

Front Floor Wet. Water Leak From A Pillar Area

10175484

High Beams Are Inop, Shutter Door On High Beams Open And Then Close In Cold Ambient Temperatures.

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DTC B1632-11 And B1636-11 Set

10175072

High Beams Are Inop, Shutter Door On High Beams Open And Then Close In Cold Ambient Temperatures.

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DTC B1632-11 And B1636-11 Set

10174152

High Beams Are Inop, Shutter Door On High Beams Open And Then Close In Cold Ambient Temperatures.

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DTC B1632-11 And B1636-11 Set

Lighting

7 bulletins
11018447

"Washer Light On And Will Not Turn Off After Adding Washer Solvent."

10231711

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

10220886

Tire Pressure Lamp Turns On

10190633

Tire Pressure Lamp Turns On

10175505

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.

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A U11E9, or B16FB-15 may be set

10175092

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.

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A U11E9, or B16FB-15 may be set

10174172

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.

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A U11E9, or B16FB-15 may be set

Pre-Delivery & Maintenance

6 bulletins
11026651

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

11011774

Backup Camera Poor Image Quality Inspection

11010691

Backup Camera Poor Image Quality Inspection

10243209

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

10242717

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...

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Library for specifications so a suitable alternative can be used

10236801

CAMERA, Rear View Please consult STAR Online S2208000045 prior to replacing the camera.

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Cameras must be inoperative or fail the blurry image test to be eligible for warranty. All parts must be returned for analysis. If parts are found to be working as designed and trouble not found, a chargeback may be applied. Prior to camera replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Brakes

4 bulletins
11025727

PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE

11025724

PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE

10181608

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find following Diagnostic Trouble Code (DTC):P04FC - Crankcase Ventilation System Performance. Customer may also experience the following: Unable to set the cruise control above 132 km/h (82 mph). A hard brake pedal at higher altitudes. Software enhancements also includes the following:Improved brake pedal feel at higher altitude. Cruise control enhancement.

10173307

Pad Contact On Rotor After Brake Service

Fuel System

4 bulletins
11012379

EXHAUST - MUFFLER AND TAILPIPE For Exhaust noise squeak during startup acceleration deceleration please do following: 1.

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DO NOT remove actuators 2. Verify noise by cycling EEV manually via WiTech 3. Verify noise with test drive (optional) 4. If the noise is confirmed, replace the system without removing the actuators.

10236933

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10220071

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10175733

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

HVAC & Climate

4 bulletins
10220891

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the...

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system

10175421

CORE, Heater (with tubes) When replacing the heater core for LA, LX, and LD vehicles, make sure to return not only the...

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heater core but also the connecting tubes, seals and retainers. For any questions contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10175009

CORE, Heater (with tubes) When replacing the heater core for LA, LX, and LD vehicles, make sure to return not only the...

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heater core but also the connecting tubes, seals and retainers. For any questions contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10174089

CORE, Heater (with tubes) When replacing the heater core for LA, LX, and LD vehicles, make sure to return not only the...

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heater core but also the connecting tubes, seals and retainers. For any questions contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Steering

3 bulletins
10221192

Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under...

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which replacement or repair of steering system components are required.

10175674

Hands On Steering Wheel Message In EVIC

10173306

U11E8-00-LOST COMMUNICATION WITH EPS STEERING TORQUE MESSAGE

Suspension

2 bulletins
10221787

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.

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Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10180177

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.

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Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Air Bags & Safety

1 bulletin
11014849

AIR BAG - SIDE CURTAIN

Hybrid & EV

1 bulletin
10243208

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.

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