2014 Chrysler 300 TSBs
309 Technical Service Bulletins across 16 categories
Categories
Engine
85 bulletinsADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Water Quality When Mixed With Engine Coolant
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
Read full bulletin
installed in the vehicle.
Customer Complaint May Include Engine Oil Leak Or Consumption
Flash: 845RE Transmission Shift Enhancements, 2-1 Downshift This bulletin involves reprogramming the Transmission...
Read full bulletin
Control Module (TCM) with the latest available software. The following TCM calibration improvements are available for vehicles equipped an 845RE Automatic Transmission (Sales Code DFL). These updates are listed by vehicle and engine.LD and LX vehicles equipped with a 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift. Software to enable the scan tool based transmission ?Quick Learn.? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles.LX and WK vehicles equipped with a 3.0L engine (Sales Code EHD) Software to correct a harsh bump feel during a 2-1 downshift.WK vehicles e
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module...
Read full bulletin
(PCM) with the latest available software. A small number of customers may experience one or more of the following conditions: With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 kph when pressing the buttons, the vehicle speed will increase approximately 1.6 kph. Potential gear hunting during cruise operation at lower vehicle speeds 40-64 kph (25-40 mph). In addition, a small number of customers may experience certain symptoms/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes have been set: **P1115 - General Temperature Rationality. P0456 - EVAP System Small Leak. P0441 - EVAP Purge System Performance. P2610 - PCM Internal Engine Off Timer Performance. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P0307 - Cylinder 7 Misfire. P0308 - Cylinder 8 Misfire. P0335 - Crankshaft Position Sensor Circuit. P0122 - Throttle Position Sensor 1 Circuit Low. P0123 - Throttle Position Sensor 1 Circuit High. P0222 - Throttle Position Sensor 2 Circuit Low. P0223 - Throttle Position Sensor 2 Circuit High. P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible.** P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC).
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues.
Read full bulletin
The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement.
Read full bulletin
If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.~
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
Read full bulletin
compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter) 3. If the source of the leak cannot be identified, please contact FCA Redacted Content to FasTrak parts back for analysis. If no response in 15 minutes, proceed with repair and email pictures of the following: A) Oil filter from the bottom to know if it has a "Factory Installed" filter. B) Leak. C) Damage in filter (if any) D) Gasket. E) Block or Oil Filter Adapter(OFA) or Engine Oil Cooler(EOC) sealing surface.
Cam Phasers, Oil Control Valve For Malfunction Indicator Light (MIL) issues related to 2012-2017 3.6L Pentastar ...
Read full bulletin
engines, please note that there is a new diagnostic procedure available in DealerCONNECT for P-codes in relationship to cam phasers. Please use this new information for trouble shooting of cam phasers and oil control valves for MIL on issues.
Hands Free Module - CTM ? Peiker Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell...
Read full bulletin
(248) 260-0583 or Tim Kraft at cell (248) 766-5826 ~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues.
Read full bulletin
The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A for an exchange or 05064993A for a new part replacement. Prior to replacing parts, Please contact Leony Gonzalez at cell (248) 736-1267 or Reggie Phillips at cell (678) 330-0255. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair.~ Issue 3; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Reggie Phillips at cell (678) 330-0255. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~ ~______________________________________~ Contact Us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number (s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module...
Read full bulletin
(PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following DTCs have been set: P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. (Sales Code ERB). (LD, LX vehicles only). P0606 - Internal Control Processor.
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter...
Read full bulletin
(OFA) due to a leak detected between OFA and block. Ensure the torque on the 5 (OFA) bolts are torqued to 12nm.
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer Complaint May Include Engine Oil Leak Or Consumption
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):U1424-00 - Implausible Engine Torque Signal Received(2015 MY). P0456 - EVAP System Small Leak. P2610 - PCM Internal Engine Off Timer Performance. P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible. P0335 - Crankshaft Position Sensor Circuit(2014-2015 MY). U0140 - Lost Communication With Body Control Module(LC, LD and LX). P1621 - O2 Sensor Reference Voltage Circuit Low. P1622 - O2 Sensor Reference Voltage Circuit High. P0606 - Internal Control Processor. P0300 - Multiple Cylinder Misfire. P219A - Bank 1 Air-Fuel Ratio Imbalance. P219B - Bank 2 Air-Fuel Ratio Imbalance. P0307 - Cylinder 7 Misfire. P2096 - Downstream Fuel Trim System 1 Lean. P2097 - Downstream Fuel Trim System 1 Rich. The following software enhancements are also available(2015 MY):Reverse gear lock-out change from 16 kph (10 mph) to 4.8 kph (3 mph)(Sales Code EZC with DEC). Change to purge vapor control calibration(Sales Code EZH with DGJ). Improvements to vehicle overspeed control(Sales Code EZH with DGJ). Calibration update to the electronic voltage regulator voltage set point(Sales Code EZH with DGJ). Additional Symptoms:Customers with a Pursuit Dodge Charger (LD) may describe an unpleasant odor in the vehicle under certain extreme ambient conditions2013-2015 MY LD with (Sales Codes EZH with AHB or AHV only). Technicians may find that the original vehicle Frequency Operated Button Integrated Key (FOBIK) does not function properly following replacement of the Wireless Ignition Node (WIN/WCM). The Secret Key information stored in the PCM may be corrupt. This update will restore the PCM?s ability to store/transfer valid Secret Key information
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
Read full bulletin
installed in the vehicle.
Transmission Kit with Torque Converter 1.
Read full bulletin
All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Flash: 845RE Transmission Shift Enhancements, 2-1 Downshift This bulletin involves reprogramming the Transmission...
Read full bulletin
Control Module (TCM) with the latest available software. The following TCM calibration improvements are available for vehicles equipped an 845RE Automatic Transmission (Sales Code DFL). These updates are listed by vehicle and engine.LD and LX vehicles equipped with a 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift. Software to enable the scan tool based transmission ?Quick Learn.? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles.LX and WK vehicles equipped with a 3.0L engine (Sales Code EHD) Software to correct a harsh bump feel during a 2-1 downshift.WK vehicles equipped with a 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift.DS vehicles equipped with 3.6L engine (Sales Code ERB)
NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment.
Read full bulletin
If the pins are missing request to add the dowel pin first and then install the transmission
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module...
Read full bulletin
(PCM) with the latest available software. A small number of customers may experience one or more of the following conditions: With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 kph when pressing the buttons, the vehicle speed will increase approximately 1.6 kph. Potential gear hunting during cruise operation at lower vehicle speeds 40-64 kph (25-40 mph). In addition, a small number of customers may experience certain symptoms/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes have been set: **P1115 - General Temperature Rationality. P0456 - EVAP System Small Leak. P0441 - EVAP Purge System Performance. P2610 - PCM Internal Engine Off Timer Performance. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P0307 - Cylinder 7 Misfire. P0308 - Cylinder 8 Misfire. P0335 - Crankshaft Position Sensor Circuit. P0122 - Throttle Position Sensor 1 Circuit Low. P0123 - Throttle Position Sensor 1 Circuit High. P0222 - Throttle Position Sensor 2 Circuit Low. P0223 - Throttle Position Sensor 2 Circuit High. P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible.** P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC).
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people.
Read full bulletin
Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~
W5A580 (NAG1) Valve Body - complete
Rear Differential or Rear Differential Actuation Motor
3.0L V6 Turbo Diesel - Sales Code EXF
RADIATOR, Engine Cooling
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people.
Read full bulletin
Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~
Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module...
Read full bulletin
(PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following DTCs have been set: **P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. P0456 - EVAP System Small Leak (Sales Code ERB).** U0140 - Lost Communication With Body Control Module - (BCM) (VF, LD, LX vehicles only). P0606 - Internal Control Processor.
Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission...
Read full bulletin
Control Module (TCM) with new software. The following Transmission Control Module (TCM) calibration improvements are available for vehicles equipped with WA580 Automatic Transmission (Sales Code DGJ).3.6L Engine Poor powertrain response or performance when trying to accelerate from moderate vehicle speed in HOT ambient temperature conditions. Short shifting or surging during near to WOT accelerations with mild ambient temperature conditions . Transmission does not maintain vehicle set speed when cruise control is active and vehicle is traveling down steep grades. Hanging in gear complaints during HOT ambient temperature condition or when aggressively driving and WOT throttle is requested.5.7L Engine Hanging in gear complaints during HOT ambient temperature condition or when aggressively driving and WOT throttle is requested.
P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part.
Read full bulletin
A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
Read full bulletin
See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...
Read full bulletin
Module with the latest available software. A small number of customers may experience one or more of the following conditions: ? With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 KPH when pressing the buttons, the vehicle speed will increase approximately 1.6 KPH. ? Potential gear hunting during cruise operation at lower vehicle speeds (25-40 mph). In addition, a small number of customers with manual transmission equipped vehicles may experience certain symptoms/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: ? P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2098 - Downstream Fuel Trim System 2 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2099 - Downstream Fuel Trim System 2 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P0300 - Multiple Cylinder Misfire (set during engine warm-up) (LC vehicles with Sales Code ESH with a manual transmission [Sales Code DEC]).
Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no...
Read full bulletin
power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 2.; During a Travel Link software update.....The radio locks up and displays "Software Missing" with a green screen. Please contact Nabil Issa at cell (248) 941- 8720 or Reggie Philip at cell (678) 330-0255. IMPORTANT - Do not clear codes, perform a battery reset, or remove the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. ~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Gaurav Saxena at cell (248) 260-0583. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.
Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...
Read full bulletin
Module with the latest available software. A small number of customers may experience one or more of the following conditions: ? With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 KPH when pressing the buttons, the vehicle speed will increase approximately 1.6 KPH. ? Potential gear hunting during cruise operation at lower vehicle speeds (25-40 mph). In addition, a small number of customers with manual transmission equipped vehicles may experience certain symptoms/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: ? P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2098 - Downstream Fuel Trim System 2 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2099 - Downstream Fuel Trim System 2 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P0300 - Multiple Cylinder Misfire (set during engine warm-up) (LC vehicles with Sales Code ESH with a manual transmission [Sales Code DEC]).
Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no...
Read full bulletin
power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 2.; During a Travel Link software update.....The radio locks up and displays "Software Missing" with a green screen. Please contact Nabil Issa at cell (248) 941- 8720 or Reggie Philip at cell (678) 330-0255. IMPORTANT - Do not clear codes, perform a battery reset, or remove the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. ~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Gaurav Saxena at cell (248) 260-0583. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
W5A580 (NAG1) Valve Body - complete
RADIATOR, Engine Cooling
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer complaint may include engine oil leak/consumption.
NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment.
Read full bulletin
If the pins are missing request to add the dowel pin first and then install the transmission
ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles...
Read full bulletin
with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor. 5) When replacing PN's 68310865A$ & 68308741A$, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues.
Read full bulletin
The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):U1424-00 - Implausible Engine Torque Signal Received(2015 MY). P0456 - EVAP System Small Leak. P2610 - PCM Internal Engine Off Timer Performance. P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible. P0335 - Crankshaft Position Sensor Circuit(2014-2015 MY). U0140 - Lost Communication With Body Control Module(LC, LD and LX). P1621 - O2 Sensor Reference Voltage Circuit Low. P1622 - O2 Sensor Reference Voltage Circuit High. P0606 - Internal Control Processor. P0300 - Multiple Cylinder Misfire. P219A - Bank 1 Air-Fuel Ratio Imbalance. P219B - Bank 2 Air-Fuel Ratio Imbalance. P0307 - Cylinder 7 Misfire. P2096 - Downstream Fuel Trim System 1 Lean. P2097 - Downstream Fuel Trim System 1 Rich. The following software enhancements are also available(2015 MY):Reverse gear lock-out change from 16 kph (10 mph) to 4.8 kph (3 mph)(Sales Code EZC with DEC). Change to purge vapor control calibration(Sales Code EZH with DGJ). Improvements to vehicle overspeed control(Sales Code EZH with DGJ). Calibration update to the electronic voltage regulator voltage set point(Sales Code EZH with DGJ). Additional Symptoms:Customers with a Pursuit Dodge Charger (LD) may describe an unpleasant odor in the vehicle under certain extreme ambient conditions2013-2015 MY LD with (Sales Codes EZH with AHB or AHV only). Technicians may find that the original vehicle Frequency Operated Button Integrated Key (FOBIK) does not function properly following replacement of the Wireless Ignition Node (WIN/WCM). The Secret Key information stored in the PCM may be corrupt. This update will restore the PCM?s ability to store/transfer valid Secret Key information
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.
Read full bulletin
This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819.
Read full bulletin
Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.
Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no...
Read full bulletin
power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 2.; During a Travel Link software update.....The radio locks up and displays "Software Missing" with a green screen. Please contact Nabil Issa at cell (248) 941-8720 or Dave Clemons at cell (248) 520-0419. IMPORTANT - Do not clear codes, perform a battery reset, or remove the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. ~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Gaurav Saxena at cell (248) 260-0583 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~
Flash: 5.7L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...
Read full bulletin
Module (PCM) with the latest available software. A small number of customers may experience one or more of the following symptoms or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the Powertrain Control Module (PCM): ? U0140 - Lost Communication With Body Control Module (LD and LX). ? U0140 - Lost Communication With Body Control Module (TIPM) stored in the Engine Control Module (ECM) memory (LC vehicles). ? P1621 - O2 Sensor Reference Voltage Circuit Low. ? P1622 - O2 Sensor Reference Voltage Circuit High. ? P0606 - Internal Control Processor. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1. ? P0300 - Multiple Cylinder Misfire (applies only to vehicles using a block heater in ambient temperatures greater than -20F (-29C). ? Technicians may find that the original vehicle Frequency Operated Button Integrated Key (FOBIK) does not function properly following replacement of the Wireless Ignition Node (WIN/WCM). The Secret Key information stored in the PCM may be corrupt. This update will restore the PCM?s ability to store/transfer valid Secret Key information (LC vehicles). ? Accuracy improvements for the Automatic Oil Change Indicator (AOCI) system.
Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...
Read full bulletin
Module with the latest available software. A small number of customers may experience one or more of the following conditions: ? With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 KPH when pressing the buttons, the vehicle speed will increase approximately 1.6 KPH. ? Potential gear hunting during cruise operation at lower vehicle speeds (25-40 mph). In addition, a small number of customers with manual transmission equipped vehicles may experience certain symptoms/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: ? P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2098 - Downstream Fuel Trim System 2 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2099 - Downstream Fuel Trim System 2 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P0300 - Multiple Cylinder Misfire (set during engine warm-up) (LC vehicles with Sales Code ESH with a manual transmission [Sales Code DEC]).
Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no...
Read full bulletin
power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 2.; During a Travel Link software update.....The radio locks up and displays "Software Missing" with a green screen. Please contact Nabil Issa at cell (248) 941- 8720 or Reggie Philip at cell (678) 330-0255. IMPORTANT - Do not clear codes, perform a battery reset, or remove the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. ~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Gaurav Saxena at cell (248) 260-0583. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.
Flash: 5.7L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...
Read full bulletin
Module (PCM) with the latest available software. A small number of customers may experience one or more of the following symptoms or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more Dagnostic Trouble Codes (DTCs). ? DTC: U0140 - Lost Communication With Body Control Module (TIPM) stored in the Engine Control Module (ECM) memory (applies only to LC vehicles). ? DTC: P1621 - O2 Sensor Reference Voltage Circuit Low ? DTC: P1622 - O2 Sensor Reference Voltage Circuit High ? DTC: P0606 - Internal Control Processor ? DTC: P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 ? P0300 - Multiple Cylinder Misfire (applies only to vehicles using a block heater in ambient temperatures greater than -20F (-29C)) ? Technicians may find that the original vehicle Frequency Operated Button Integrated Key (FOBIK) does not function properly following replacement of the Wireless Ignition Node (WIN/WCM). The Secret Key information stored in the PCM may be corrupt. This update will restore the PCM?s ability to store/transfer valid Secret Key information (applies only to LC vehicles). ? Accuracy improvements for the Automatic Oil Change Indicator (AOCI) system.
Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission...
Read full bulletin
Control Module (TCM) with new software. The following Transmission Control Module (TCM) calibration improvements are available for vehicles equipped with WA580 Automatic Transmission (Sales Code DGJ) and are broken down per engine application. 3.6L Engine (LD/LX) ? Erratic shifting or poor performance complaints while driving up steep hills, towing, driving aggressively, or at high altitude during hot ambient temperatures. ? Poor performance when driving aggressively. ? Poor powertrain response or performance when trying to accelerate from moderate vehicle speed in HOT ambient temperature conditions. ? Short shifting or surging during near to WOT accelerations with mild ambient temperature conditions. ? Transmission does not maintain vehicle set speed when cruise control is active and vehicle is traveling down steep grades. ? Hanging in gear complaints during HOT ambient temperature condition or when aggressively driving and WOT throttle is requested. 3.6L Engine (LD Police) ? Erratic shifting or poor performance complaints while driving up steep hills, or at high altitude during hot ambient temperatures. ? Poor performance when driving aggressively. 5.7L Engine (LD/LX) ? Erratic shifting or poor performance complaints while driving up steep hills, towing, driving aggressively, or at high altitude during hot ambient temperatures. ? Poor shift quality (bump or torque disturbance) when coasting to a stop. ? Poor city fuel economy (AWD Only). Hanging in gear complaints during HOT ambient temperature condition or when aggressively driving and WOT throttle is requested. 5.7L Engine (LD Daytona) Erratic shifting or poor performance complaints while driving up steep hills, towing, driving aggressively, or at high altitude during hot ambient temperatures. Poor shift quality (bump or torque disturbance) when coasting to a stop
Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...
Read full bulletin
Module with the latest available software. A small number of customers may experience one or more of the following conditions. ? With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 KPH when pressing the buttons, the vehicle speed will increase approximately 1.6 KPH. ? Potential gear hunting during cruise operation at lower vehicle speeds (25-40mph). ? The generator indicator light may be illuminated on the instrument cluster even though the generator is properly charging. In addition, a small number of customers with manual transmission equipped vehicles, may experience certain symptom/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: ? P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with sales code ESH with a manual transmission (sales code DEC). ? P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with sales code ESH with a manual transmission (sales code DEC). ? P2098 - Downstream Fuel Trim System 2 Lean. (LC vehicles with sales code ESH with a manual transmission (sales code DEC). ? P2099 - Downstream Fuel Trim System 2 Rich. (LC vehicles with sales code ESH with a manual transmission (sales code DEC). ? P0300 - Multiple Cylinder Misfire (set during engine warm-up) (LC vehicles with sales code ESH with a manual transmission (sales code DEC).
Flash: 845RE Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM)...
Read full bulletin
with the latest available software. The following TCM calibration improvements are available for vehicles equipped an 845RE Automatic Transmission (Sales Code DFL). These updates are listed by vehicle and engine. LD and LX vehicles equipped with a 3.6L engine (Sales Code ERB) ? Software to correct a harsh bump feel during a 2-1 downshift. ? Software to enable the scan tool based transmission ?Quick Learn.? ? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles. LX and WK vehicles equipped with a 3.0L engine (Sales Code EHD) ? Software to correct a harsh bump feel during a 2-1 downshift. WK vehicles equipped with a 3.6L engine (Sales Code ERB) ? ECO mode will not retain settings. If ECO mode is turned off, it will turn back on after the ignition is cycled. ? Software to correct a harsh bump feel during a 2-1 downshift. DS vehicles equipped with 3.6L engine (Sales Code ERB) ? Software to correct a harsh bump feel during a 2-1 downshift. ? Software to address a customer?s concern of less than desired shift quality in Four Wheel Drive (4wd) Low mode during medium to heavy acceleration. ? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles. ? Software improvements to powertrain braking in Tow/Haul mode. ? Software to improve downshift response from a medium to heavy pedal acceleration. ? Driveability improvements at higher altitudes. ? Software to improve acceleration during cruise control operation ? Software to correct a condition where DTC U11C3 - ESM Lost Communication With TCM On D-Pt CAN may have been displayed inste
Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley.
Read full bulletin
The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley.
Read full bulletin
The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues.
Read full bulletin
The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~
Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission...
Read full bulletin
Control Module (TCM) with new software. The following Transmission Control Module (TCM) calibration improvements are available for vehicles equipped with WA580 Automatic Transmission (Sales Code DGJ).3.6L Engine Poor powertrain response or performance when trying to accelerate from moderate vehicle speed in HOT ambient temperature conditions. Short shifting or surging during near to WOT accelerations with mild ambient temperature conditions . Transmission does not maintain vehicle set speed when cruise control is active and vehicle is traveling down steep grades. Hanging in gear complaints during HOT ambient temperature condition or when aggressively driving and WOT throttle is requested.5.7L Engine Hanging in gear complaints during HOT ambient temperature condition or when aggressively driving and WOT throttle is requested.
P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part.
Read full bulletin
A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module...
Read full bulletin
(PCM) with the latest available software. A small number of customers may experience one or more of the following conditions: With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 kph when pressing the buttons, the vehicle speed will increase approximately 1.6 kph. Potential gear hunting during cruise operation at lower vehicle speeds 40-64 kph (25-40 mph). In addition, a small number of customers may experience certain symptoms/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes have been set: P1115 - General Temperature Rationality. P0456 - EVAP System Small Leak. P0441 - EVAP Purge System Performance. P2610 - PCM Internal Engine Off Timer Performance. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P0307 - Cylinder 7 Misfire. P0308 - Cylinder 8 Misfire. P0335 - Crankshaft Position Sensor Circuit. P0122 - Throttle Position Sensor 1 Circuit Low. P0123 - Throttle Position Sensor 1 Circuit High. P0222 - Throttle Position Sensor 2 Circuit Low. P0223 - Throttle Position Sensor 2 Circuit High. P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible.** P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). P2098 - Downstream Fuel Trim System 2 Lean. (LC vehicles with Sales Code ESH with a ma
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
Read full bulletin
See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues.
Read full bulletin
The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people.
Read full bulletin
Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~
Flash: 845RE Transmission Shift Enhancements, 2-1 Downshift This bulletin involves reprogramming the Transmission...
Read full bulletin
Control Module (TCM) with the latest available software. The following TCM calibration improvements are available for vehicles equipped an 845RE Automatic Transmission (Sales Code DFL). These updates are listed by vehicle and engine.LD and LX vehicles equipped with a 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift. Software to enable the scan tool based transmission ?Quick Learn.? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles.LX and WK vehicles equipped with a 3.0L engine (Sales Code EHD) Software to correct a harsh bump feel during a 2-1 downshift.WK vehicles equipped with a 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift.DS vehicles equipped with 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift. Software to address a customer?s concern of less than desired shift quality in Four Wheel Drive (4wd) Low mode during medium to heavy acceleration. Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles. Software improvements to powertrain braking in Tow/Haul mode. Software to improve downshift response from a medium to heavy pedal acceleration. Driveability improvements at higher altitudes. Software to improve acceleration during cruise control operation Software to correct a condition where DTC U11C3 - ESM Lost Communication With TCM On D-Pt CAN may have been displayed instead of U11E3 - TCM Lost communication with ESM On D-PT CAN.WD vehicles equipped with a 3.6L engine (Sales Code ERB)
Intermittent Extended Crank, Long Crank Time.
Read full bulletin
This bulletin involves inspecting the Bank 1 Camshaft Position Sensor serial number and if necessary, replacing the sensor. A small number of customers may experience an intermittent 1 to 5 second extended crank condition when starting their vehicle. No DTCs will be present when this occurs.
P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part.
Read full bulletin
A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
Flash: Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: P0300 - Multiple Cylinder MisfireThe P0300 improvement only applies to vehicles using a block heater in ambient temperatures greater than -20F(-29C). P0606 - Internal Control Processor P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1This release also contains the following improvements: (applies only to LC vehicles) Accuracy improvements for the Automatic Oil Change Indicator (AOCI) system.
Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module...
Read full bulletin
(PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following DTCs have been set: **P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. P0456 - EVAP System Small Leak (Sales Code ERB).** U0140 - Lost Communication With Body Control Module - (BCM) (VF, LD, LX vehicles only). P0606 - Internal Control Processor.
Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership.
Read full bulletin
Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.
Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module...
Read full bulletin
(PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following DTCs have been set: **P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. P0456 - EVAP System Small Leak (Sales Code ERB).** U0140 - Lost Communication With Body Control Module - (BCM) (VF, LD, LX vehicles only). P0606 - Internal Control Processor.
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar...
Read full bulletin
(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement.
Read full bulletin
If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com Second: Kevin Refalo - Cell (248) 260-0738 Kevin.refalo@facgroup.com If no response in 15 minutes, proceed with repair.
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement.
Read full bulletin
If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.
Flash: 5.7L Diagnostic And System Improvements This bulletin involves reprogramming of the Powertrain Control Module (PCM) with the latest software.
Read full bulletin
A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): **P0456 - Evap System Small Leak. P2610 - PCM Internal Engine Off Timer Performance. P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible. P0335 - Crankshaft Position Sensor Circuit. (2014-2015 MY).** U0140 - Lost Communication With Body Control Module. (LC, LD and LX). P1621 - O2 Sensor Reference Voltage Circuit Low. P1622 - O2 Sensor Reference Voltage Circuit High. P0606 - Internal Control Processor. P0300 - Multiple Cylinder Misfire. P219A - Bank 1 Air-Fuel Ratio Imbalance. P219B - Bank 2 Air-Fuel Ratio Imbalance. P0307 - Cylinder 7 Misfire. P2096 - Downstream Fuel Trim System 1 Lean. P2097 - Downstream Fuel Trim System 1 Rich.
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues.
Read full bulletin
The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.
VARIOUS VEHICLES ARE EXPERIENCING LOSS OF OIL, AND POSSIBLY AN OIL LEAKAGE POOLING IN ENGINE VALLEY AND POSSIBLY NEED REPLACING OIL FILTER HOUSING.
Read full bulletin
MODEL 2014. *PE
ON SOME MODEL VEHICLES AND JEEPS, (MY 2013-2014)MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES AND DIAGNOSTIC TROUBLE CODE...
Read full bulletin
(DTC) IS SET REGARDING ENGINE OIL PRESSURE SENSOR CIRCUIT. *PE
Other
63 bulletinsLIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
Read full bulletin
this is normal and not a defect.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
Read full bulletin
this is normal and not a defect.
Intermittent Extended Crank, Long Crank Time.
Powertrain System Improvements/Enhancements
This bulletin involves modification or replacement of the backlite rear shelf
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
Read full bulletin
compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
Pentastar Oil Filter Adapter
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
Read full bulletin
semi and full synthetic oils.
Blind Spot Or Park Assist Warnings, False Activation
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
Read full bulletin
compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
Read full bulletin
Detected Message
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
Read full bulletin
compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
Powertrain diagnostic and system enhancement.
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
Read full bulletin
awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
Read full bulletin
structural repair parts usage.
DEF Tank
Beam, Upper Load Path & Beam, Inner Load Path
Dual Electric Fan Assembly
Powertrain System Improvements/Enhancements.
Load Floor Handle.
Parts.
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...
Read full bulletin
(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
Powertrain System Improvements/Enhancements.
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
Read full bulletin
Detected Message
Powertrain diagnostic and system enhancement.
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Blind Spot Or Park Assist Warnings, False Activation
Cruise Control Inoperative.
Disinfectant Solution Recommended for COVID-19
Speed Control Operates Intermittently
Speed Control Operates Intermittently
Speed Control Operates Intermittently
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
Read full bulletin
awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
Read full bulletin
structural repair parts usage.
3.6L Oil Loss Diagnostic Aid This bulletin involves additional information on oil loss.
CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership.
Read full bulletin
Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...
Read full bulletin
(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Electrical
46 bulletinsDecreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
Read full bulletin
to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
Read full bulletin
to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Fuel Pump Connector Replacement The technician may experience a crank/no start after the fuel pump module was replaced.
Read full bulletin
This bulletin involves replacing the fuel pump connector harness (pigtail) when replacing the fuel pump module.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.
Read full bulletin
Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
RES / RHA / REB Radios That Support Bluetooth and Hands-Free 1.
Read full bulletin
For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Hands Free Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis. Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Adaptive Cruise Control Sensor
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
Read full bulletin
washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
Sun Sensor Multi zone Auto Climate Control systems.
Read full bulletin
Left and right outlet temperatures do not match when system is in "sync" . Occupants will experience being cold ( winter time), on either passenger or driver side, even though the temperature setting is the same. Root cause: Suspect sun senors ( PN 55111274AA and 55111275AA). THERE WILL BE NO DTC FOR THE SUN SENSOR active or stored. The issue is diagnosed by using an INCANDESCENT (not LED) shop lamp. Shine the shop lamp on the left side of the sensor, then on the right side of the sensor, while monitoring sensor output with STARSCAN. The reading should change from 0 (or near zero) to about 20 to 40. The important thing is that the left and right readings are the same, and that they change when the lamp is shone on it.
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.
Read full bulletin
If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
High Beam Headlamps Flicker This bulletin involves installing jumper wires from the Power Distribution Center(PDC) to the headlamp connectors.
Read full bulletin
The technician may find one or more of the following Diagnostic Trouble Codes (DTCs).B1632-15 - Left High Beam Control-Circuit Short To Battery Or Open. B1636-11 - Right High Beam Control-Circuit Short To Ground. In addition the customer may describe the following:High beam headlamps flicker in cold weather. High beams lamps not working properly in cold weather.
HVAC Blower Intermittently Reduces Blower Speed When Set On High This bulletin involves selectively erasing and...
Read full bulletin
reprogramming the HVAC Module with new software. Customers may experience reduced blower speed when HVAC blower is set to high on MTC vehicles or while using high blower in manual mode on ATC vehicles. Updating the HVAC software will correct this condition.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
Read full bulletin
washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Adaptive Cruise Control Sensor
Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On.
Read full bulletin
This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.
Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the...
Read full bulletin
Powertrain Control Module (PCM) with new software. The following powertrain system improvements/enhancements are included in this software release: Corrected a generic scan tool display issue regarding Mode 6 data accuracy.
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.
Read full bulletin
Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
Read full bulletin
Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
HVAC Blower Intermittently Cuts out When Set On High This bulletin involves selectively erasing and reprogramming HVAC...
Read full bulletin
Control Module with new software or replacing the HVAC Control Module. Customers may experience the blower cutting out when HVAC blower is set to high on Manual Temperature Control (MTC) vehicles or while using high blower in manual mode on Automatic Temperature Controls (ATC) vehicles.
Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On.
Read full bulletin
This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.
Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the...
Read full bulletin
Powertrain Control Module (PCM) with new software. The following powertrain system improvements/enhancements are included in this software release: Corrected a generic scan tool display issue regarding Mode 6 data accuracy.
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.
Read full bulletin
Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
High Beam Headlamps Flicker This bulletin involves installing jumper wires from the Power Distribution Center(PDC) to the headlamp connectors.
Read full bulletin
The technician may find one or more of the following Diagnostic Trouble Codes (DTCs).B1632-15 - Left High Beam Control-Circuit Short To Battery Or Open. B1636-11 - Right High Beam Control-Circuit Short To Ground. In addition the customer may describe the following:High beam headlamps flicker in cold weather. High beams lamps not working properly in cold weather.
(Revision A) Malfunction Indicator Lamp Illumination (MIL).
Read full bulletin
Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
Read full bulletin
equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC)Module with new software.
Read full bulletin
Customers may experience one of the following:Unpleasant odor in the vehicle after driving from highway speed limits back downto city speed limits. The left temperature door is inoperable(2014-2018 Vehicles Only). Updating the HVAC software will correct these conditions.
Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: U0197-00 - Lost Communication With Hands Free Phone Module. Customers may also comment one or more the following: Loss of audio while on a Bluetooth phone call(MYs 2014 - 2019 JC Only). HFM does not boot properly. "Hands-Free Module Loading" is displayed on the head unit. The HFM is inoperative and unresponsive to all user input. The HFM is unresponsive and appears off the bus to wiTECH. Inaccurate foreign language translations. Voice Recognition (VR) is sluggish after changing the language. IPhone 4 starts auto recording itself. Background noise from automated speech recognition. When in Bluetooth Streaming Audio (BTSA) mode, the display will show ?Musicpaused connecting phone? while a song is being played and without an incoming call. Wrong BTSA screen when deleting. When in Text To Speech (TTS), it will be a mix of the TTS and recording. IPod touch, BTSA will not audio stream. Integrated center stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition was turned off. Automatic Sound Recognition (ASR) microphone picking up background noise. When the language is set for Italian and after the ignition is cycled,the phone screens will change to English(Sales Code RSQ Only). No response from the steering wheel VR button. Not being able to enter into the phone screen on the radio. The customer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English. The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.
RADIO [RES] - New and/or Service Exchange For RES radio concerns.
Read full bulletin
Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the...
Read full bulletin
Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs) in the PCM: ? U0140 - Lost Communication With Body Control Module (BCM) (VF, LD, LX Vehicles only). ? P0606 - Internal Control Processor.
Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the...
Read full bulletin
Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs) in the PCM: ? U0140 - Lost Communication With Body Control Module (BCM) (LD, LX Vehicles only). ? P0606 - Internal Control Processor. The following powertrain system improvements/enhancements are included in this software release: ? Corrected a generic scan tool display issue regarding Mode 6 data accuracy.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
Read full bulletin
Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
HVAC Blower Intermittently Reduces Blower Speed When Set On High This bulletin involves selectively erasing and...
Read full bulletin
reprogramming the HVAC Module with new software. Customers may experience reduced blower speed when HVAC blower is set to high on MTC vehicles or while using high blower in manual mode on ATC vehicles. Updating the HVAC software will correct this condition.
HVAC Blower Intermittently Cuts out When Set On High.
Read full bulletin
This bulletin involves selectively erasing and reprogramming HVAC Control Module with new software or replacing the HVAC Control Module. Customers may experience the blower cutting out when HVAC blower is set to high on Manual Temperature Control (MTC) vehicles or while using high blower in manual mode on Automatic Temperature Controls (ATC) vehicles.
Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On.
Read full bulletin
This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.
Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the...
Read full bulletin
Powertrain Control Module (PCM) with new software. The following powertrain system improvements/enhancements are included in this software release: Corrected a generic scan tool display issue regarding Mode 6 data accuracy.
P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or...
Read full bulletin
have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained by ordering the same part number (CBSZR068AA) Please return suspect parts back to your facing depot using Return Code 02, before 02 September, 2016.
RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
Read full bulletin
Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Flash: Hands Free Module Software Enhancements This bulletin involves reprogramming the Hands Free Module (HFM) with the latest available software.
Read full bulletin
The customer may experience the following:HFM does not boot properly. "Hands-Free Module Loading" displayedon the head unit.TheHFM is inoperative and unresponsive to all user input.TheHFM is unresponsive and appears off the bus to wiTECH.Inaccurate foreign language translations.VoiceRecognition (VR) is sluggish after changing the language.IPhone4 starts auto recording itself.Backgroundnoise from Automated Speech Recognition. When in Bluetooth Streaming Audio (BTSA) mode, the display will show?Music paused connecting phone? while a song is beingplayed and without an incoming call. Wrong BTSA screen when deleting. Whenin Text To Speech (TTS), it will be a mix of the TTS and recording. IPodtouch, BTSA will not Audio Stream.Integratedcenter stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition wasturned off.AutomaticSound Recognition (ASR) Microphone picking up background noise.WithSales code RSQ, when the language is set for Italian and after theignition is cycled, the phone screens will change to English.No response from the VR button on the steering wheel.Notbeing able to enter into the phone screen on the radio.Technicians may find Diagnostic Trouble Code (DTC) U0197-00 Lost CommunicationWith Hands Free Phone Module, is set. Thecustomer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English.The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.After the software update has been completed, both the hands free screen and VR will default back to the last language used.Enhancements now include all vehicles, not just internationalvehicles.The following software enhancement isincluded:VR Teleprompter
Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module...
Read full bulletin
(PCM) with the latest available software. **P0456 - EVAP System Small Leak (Sales Code ERB).** U0140 - Lost Communication With Body Control Module - (BCM) (VF, LD, LX vehicles only). P0606 - Internal Control Processor.
Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software.
Read full bulletin
Customers may describe an unpleasant odor in the vehicle after driving from highway speed limits back down to city speed limits or they may also notice that the left temp door is inoperable. Updating the HVAC software will correct these conditions.
Body & Paint
28 bulletinsAluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
Read full bulletin
refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Fender Flare If you order a fender flare in prime and the part you receive is in color, this is not an error.
Read full bulletin
Please repaint to color match vehicle.
Overhead Console If the sunglasses holder door in the overhead console will not stay closed, inspect the Latch for damage.
Read full bulletin
The Latch is now released for service under part number 68599540A$.
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the recommended usage of Authentic Mopar Glass.
Turn Signal, Outside Rearview Mirror
Auxiliary Lamp, Outside Mirror
Mirror, Outside Rearview
Side door Upper and lower hinge, All side doors
Side door Upper and lower hinge, All side doors If the vehicle is in for side door hinge noise on WK and WD (Jeep Grand...
Read full bulletin
Cherokee and Dodge Durango) or LD/LX (Dodge Charger and Chrysler 300) 2014, 2015, 2016 MY 0 to 36,000 miles, FCA is looking to gather information prior to repairing the vehicle. Please contact Kevin Murphree via Cell Phone (248) 613-3417.~ If the dealership is within the Metro Detroit Area, Kevin would like to analyze the vehicle in person prior to repair.~
Side door Upper and lower hinge, All side doors
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
Read full bulletin
refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
High Beams Are Inop, Shutter Door On High Beams Open And Then Close In Cold Ambient Temperatures.
Read full bulletin
DTC B1632-11 And B1636-11 Set
High Beams Are Inop, Shutter Door On High Beams Open And Then Close In Cold Ambient Temperatures.
Read full bulletin
DTC B1632-11 And B1636-11 Set
High Beams Are Inop, Shutter Door On High Beams Open And Then Close In Cold Ambient Temperatures.
Read full bulletin
DTC B1632-11 And B1636-11 Set
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the recommended usage of Authentic Mopar Glass.
Side door Upper and lower hinge, All side doors If the vehicle is in for side door hinge noise on WK and WD (Jeep Grand...
Read full bulletin
Cherokee and Dodge Durango) or LD/LX (Dodge Charger and Chrysler 300) 2014, 2015, 2016 MY 0 to 36,000 miles, FCA is looking to gather information prior to repairing the vehicle. Please contact Kevin Murphree via Cell Phone (248) 613-3417.~ If the dealership is within the Metro Detroit Area, Kevin would like to analyze the vehicle in person prior to repair.~
Left Rear Outer Door Belt Molding Cut Incorrectly At Division Bar This bulletin involves inspecting and if necessary...
Read full bulletin
replacing the left rear outer door belt molding. Left rear outer door belt molding cut incorrectly at division bar.
Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership.
Read full bulletin
Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have...
Read full bulletin
stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
Steering
17 bulletinsExcess Leather On The Steering Wheel
Excess Leather On The Steering Wheel
Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under...
Read full bulletin
which replacement or repair of steering system components are required.
Excess Leather On The Steering Wheel This bulletin involves inspecting and if necessary replacing the steering wheel.
Read full bulletin
Excess leather on the steering wheel.
Excess Leather On The Steering Wheel This bulletin involves inspecting and if necessary replacing the steering wheel.
Read full bulletin
Excess leather on the steering wheel.
Hands On Steering Wheel Message In EVIC
Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head...
Read full bulletin
software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank (Software has been updated to better address this condition). ? Navigation feature lockout disable (International Only) (Software has been updated to better address this condition). ? Intermittently the radio may reset (2014-2015 vehicles). ? Improve FM radio reception (This only applies to 2013 or 2014 LX vehicles with RE6, RB6 radios located in Dubai). ? Radio display screen shows ?Test Mode?. ? Navigation system may resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Some functionality for Japanese and Korean - keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone aft
Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head...
Read full bulletin
software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank(Software has been updated to better address this condition). ? Navigation feature lockout disable (International Only)(Software has been updated to better address this condition). ? Intermittently the radio may reset (2014-2015 vehicles). ? Improve FM radio reception (This only applies to 2013 or 2014 LX vehicles with RE6, RB6 radios located in Dubai). ? Radio display screen shows ?Test Mode?. ? Navigation system may resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Some functionality for Japanese and Korean - keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone after
RE9 Radio Software Enhancements This bulletin involves updating the radio and navigation software, if required.
Read full bulletin
A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank (Software has been updated to better address this condition). ? Incorrect symbols displayed when entering destination using QWERTY keyboard (Software has been updated to better address this condition). ? Navigation feature lockout disable. ? Navigation system resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Add China phone book search. ? Some functionality changes for China- keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone after it has been disconnect. ? Teleprompter screen shows incomplete text. ? Some functionality for traffic & weather jump button. ? After changing a language and then selecting CDDA
Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head...
Read full bulletin
software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Improve AM/FM radio reception. (This only applies to 2013 or 2014 vehicles with RE6, RB6 radios located in Dubai). ? Intermittently the radio may reset. ? Radio display screen shows ?Test Mode?. ? Navigation screen locks up or display will be blank. ? Navigation feature lockout disable (International Only). ? Navigation system resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Some functionality for Japanese and Korean - keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone after it has been disconnect. ? Teleprompter screen shows incomplete text. ? Some functionality for traffic & weather jump button. ? After ch
RE9 Radio Software Enhancements This bulletin involves updating the radio and navigation software, if required.
Read full bulletin
A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank. ? Incorrect symbols displayed when entering destination using QWERTY keyboard. ? Navigation feature lockout disable. ? Navigation system resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Add China phone book search. ? Some functionality changes for China- keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone after it has been disconnect. ? Teleprompter screen shows incomplete text. ? Some functionality for traffic & weather jump button. ? After changing a language and then selecting CDDA ?of? is displayed as a tracking number. ? In ?Set Date Year? only 3 digits are displayed. ? Split map view will
Excess Leather On The Steering Wheel.
Read full bulletin
This bulletin involves inspecting and if necessary replacing the steering wheel. Excess leather on the steering wheel.
Excess Leather On The Steering Wheel This bulletin involves inspecting and if necessary replacing the steering wheel.
Read full bulletin
Excess leather on the steering wheel.
Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio?s software and Navigation if required.
Read full bulletin
A customer may experience, one or more of the following conditions: Radio display screen shows ?Test Mode?. Navigation screen locks up or display will be blank. Navigation feature lockout disable (International Only). Navigation system resets intermittently. Translation improvements/corrections. System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. Radio system improvements during remote start operation. Unable to adjust radio volume using steering wheel switch intermittently. Second screen is blank when using split screen function. Some functionality for Japanese and Korean - keyboard, search, sort and jump. Unable to add contacts to the favorite list. Unable to dial the phone from the radio, while still able to dial from the phone. Unable to delete a cell phone number from the favorite list. More space available for phone book entries. BlackBerry support for playing songs. Reduce ticking noise during CD/USB pause and VR is silent between prompts. VR unable to transition from Non-navigation to navigation mode. Viod screen is displayed with navigation screen. Asian language translation added. Highlighted preset continues blinking. Takes more then one button press to select preset #10. Unable to adjust volume from steering wheel switches. Clock adjust pop up message displayed in English rather than current language. Can not connect to the phone after it has been disconnect. Teleprompter screen shows incomplete text. Some functionality for traffic & weather jump button. After changing a language and then selecting CDDA ?of? is displayed as a tracking number. In ?Set Date Year? only 3 digits are displayed. Split map view will not cancel. Map screen turns black when driving. When in Italian, the destination arrival text will overlap onto the
Steering Column Squeak / Moan While Turning Wheel This bulletin involves removing/installing the steering column,...
Read full bulletin
removing/installing the bulkhead pass through boot, removing the wiper seal, and applying lubricant to the intermediate shaft bearing sleeve. Customer may describe a squeak and/or moan noise while turning the steering wheel. Noise can be heard both while vehicle is stationary or while driving. Noise is typically more noticeable during cold temperatures and may go away when vehicle warms up.
Steering Column Squeak / Moan While Turning Wheel This bulletin involves removing/installing the steering column,...
Read full bulletin
removing/installing the bulkhead pass through boot, removing the wiper seal, and applying lubricant to the intermediate shaft bearing sleeve. Customer may describe a squeak and/or moan noise while turning the steering wheel. Noise can be heard both while vehicle is stationary or while driving. Noise is typically more noticeable during cold temperatures and may go away when vehicle warms up.
Steering Column If vehicle comes in for steering column replacement, verify column installed.
Read full bulletin
Go to Info Column in Star Parts and open the flow chart to determine which column is installed. If column is Daimler, verify that a replacement Daimler column is in stock and use for replacement. If no Daimler column is in stock, replacement must use Presta column (which require a number of other componenets to be replaced). For more information and details on PN's, see L-Series Flowchart in Star Parts. Contact parts specifying for assistance regarding correct part numbers, for technical assistance contact Star.
Infotainment
16 bulletinsNo Travel Link Data Displayed And Other System Enhancements This bulletin involves updating the radio?s software if...
Read full bulletin
needed.
Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves reprogramming the IPC with the latest available software.
Read full bulletin
The customer may describe that the cruise control set speed displayed in the IPC will be less than the actual vehicle speed. The following software enhancement is available: Cruise control enhancements.
Panasonic 8.4" CTP/FCTP Radio, Update Failure
No Travel Link Data Displayed And Other System Enhancements This bulletin involves updating the radio?s software if...
Read full bulletin
needed.
No Travel Link Data Displayed And Other System Enhancements This bulletin involves updating the radio?s software if...
Read full bulletin
needed.
RES / RHA / REB radio that supports Bluetooth and Hands-Free
Panasonic 8.4" CTP/FCTP Radio, Update Failure
This bulletin involves updating the radio control head software and navigation if equipped.
This bulletin involves updating the radio control head software and navigation if equipped.
RES / RHA / REB radio that supports Bluetooth and Hands-Free
Panasonic 8.4" CTP/FCTP Radio, Update Failure
Radio Software Enhancements This bulletin involves updating the radio's software.
Read full bulletin
CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).
Rattle Or Buzzing Noise In Rear Shelf Area With Radio On Or While Driving On Bumpy Roads This bulletin involves...
Read full bulletin
modification or replacement of the backlite rear shelf. The customer may describe a rattle or buzz noise coming from the rear of the vehicle with the radio on or while driving on bumpy roads. This may be caused by the rear shelf moving relative to the backlite.
No Travel Link Data Displayed And Other System Enhancements This bulletin involves updating the radio?s software if...
Read full bulletin
needed.
Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves reprogramming the IPC with the latest available software.
Read full bulletin
The customer may describe that the cruise control set speed displayed in the IPC will be less than the actual vehicle speed. The following software enhancement is available: Cruise control enhancements.
CERTAIN VEHICLES ARE EXPERIENCING SCREEN LOCK UP ON NAVIGATION OR DISPLAY BLANK, RADIO WILL RESET, INTERMITTENTLY, NOT...
Read full bulletin
ABLE TO DIAL PHONE FROM RADIO BUT CAN DIAL PHONE, TRANSLATION FOR ASIAN LANGUAGE ADDED, AFTER DISCONNECTION PHONE, FAILS TO CONNECT PHONE, ETC. MODEL 2013-14 CHARGER, CHRYSLER 300, JOURNEY. *PE
Fuel System
11 bulletinswiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
No Start Condition After A Fuel Pump Replacement, Multiple Fuel System Level Related DTC?s Setting
Fuel Tank
Coolant Weepage At EGR Hose This bulletin involves replacing the EGR hose.
Read full bulletin
The EGR hose may weep coolant.
Coolant Weepage At EGR Hose This bulletin involves replacing the EGR hose.
Read full bulletin
The EGR hose may weep coolant.
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
Emissions Recall UB4 Evaporative Emissions Canister
Revised Emissions Recall UB4 Evaporative Emissions Canister
Revised Emissions Recall UB4 Evaporative Emissions Canister
Revised Emissions Recall UB4 Evaporative Emissions Canister
Revised Emissions Recall UB4 Evaporative Emissions Canister
Lighting
11 bulletinsSetting Mode Is Selected And Headlamps Always Stay On
Alternative Method For Adjusting The Headlamps This bulletin involves an alternative method for adjusting the...
Read full bulletin
headlamps.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the use of recycled or salvage parts.
Headlamp Condensation and Fogging This bulletin involves installing updated vent caps on the headlamp assembly.
Read full bulletin
Customers may experience the following:One or both of the vehicle?s headlamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.
Read full bulletin
A U11E9, or B16FB-15 may be set
LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.
Read full bulletin
A U11E9, or B16FB-15 may be set
LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.
Read full bulletin
A U11E9, or B16FB-15 may be set
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the use of recycled or salvage parts.
05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership.
Read full bulletin
Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership.
Read full bulletin
Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
CHRYSLER GROUP: VEHICLE RESTRICTION PROGRAM ENTITLED ENHANCED CUSTOMER SATISFACTION (ECS), DESIGNS TO USE BOTH THE...
Read full bulletin
TECHNICAL SERVICE OPERATION AND CUSTOMER CARE, TO PROACTIVELY REACH OUT, TO CUSTOMERS, AND REPAIR THE CUSTOMER'S VEHICLE. *PE
Transmission
11 bulletinsTransmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...
Read full bulletin
have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Trans Oil Pan, Heater Tube or O-ring, Heater Applies to vehicles equipped with 8 speed transmissions only; If you have...
Read full bulletin
a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. If you have a leak concern please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. See your parts specialist for the proper gasket for the repair.
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...
Read full bulletin
have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
Flash: Quick Learn Enable And P215C Output Shaft Speed, Wheel Speed Correlation Set While Braking This bulletin...
Read full bulletin
involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The following Transmission Control Module (TCM) calibration update is being released to enable the new wiTECH based ?Quick Learn? procedure to be performed anytime the transmission adaptation memory cells are cleared or addressing customer concerns of poor shift quality. It also addresses customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles.
Transmission - Pan, Pan Gasket
Transmission, Oil Pump, Torque Convertor, and Flexplate
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...
Read full bulletin
have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Flash: Quick Learn Enable And P215C Output Shaft Speed, Wheel Speed Correlation Set While Braking This bulletin...
Read full bulletin
involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The following Transmission Control Module (TCM) calibration update is being released to enable the new wiTECH based ?Quick Learn? procedure to be performed anytime the transmission adaptation memory cells are cleared or addressing customer concerns of poor shift quality. It also addresses customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles.
Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership.
Read full bulletin
Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
2014 DODGE CHARGER AND 2014 CHRYSLER 300: CALIBRATION SOFTWARE IMPROVEMENTS FOR TRANSMISSION CONTROL MODULE ARE...
Read full bulletin
AVAILABLE FOR VEHICLES EQUIPPED WITH WA580 AUTOMATIC TRANSMISSION *CN
Air Bags & Safety
6 bulletinsAIR BAG - SIDE CURTAIN
Restraints Information Sheet (I-Sheet) has been added to Star Parts.
Read full bulletin
Print I-Sheet for technician use.
Restraints Information Sheet (I-Sheet) has been added to Star Parts.
Read full bulletin
Print I-Sheet for technician use.
Restraints Remove I-Sheet from packaging.
Read full bulletin
Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Restraints Information Sheet (I-Sheet) has been added to Star Parts.
Read full bulletin
Print I-Sheet for technician use.
Restraints Remove I-Sheet from packaging.
Read full bulletin
Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Brakes
4 bulletinsPAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
Pad, Seat Cushion
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in...
Read full bulletin
Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
Pre-Delivery & Maintenance
4 bulletinsFCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
Read full bulletin
Library for specifications so a suitable alternative can be used
Can/Am Warranty coverage
Can/Am Warranty coverage
HVAC & Climate
2 bulletinsHVAC Blower Intermittently Cuts out When Set On High
HVAC Distribution Housing
Suspension
2 bulletinsServicing Lower Control Arm Inner Pivot Bushings This bulletin discusses replacement of the lower control arm inner...
Read full bulletin
pivot bushings.
Servicing Lower Control Arm Inner Pivot Bushings This bulletin discusses replacement of the lower control arm inner...
Read full bulletin
pivot bushings.
Software & Calibration
2 bulletinsWarranty Operations Newsletter Updates from Warranty Operations
Warranty Operations Newsletter Updates from Warranty Operations
Hybrid & EV
1 bulletinWarranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
Read full bulletin
B)