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2014 Chrysler 300 TSBs

309 Technical Service Bulletins across 16 categories

Engine

85 bulletins
10247906

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10247905

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10239957

Water Quality When Mixed With Engine Coolant

10234379

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10234378

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10230180

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10230029

Customer Complaint May Include Engine Oil Leak Or Consumption

10229882

Flash: 845RE Transmission Shift Enhancements, 2-1 Downshift This bulletin involves reprogramming the Transmission...

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Control Module (TCM) with the latest available software. The following TCM calibration improvements are available for vehicles equipped an 845RE Automatic Transmission (Sales Code DFL). These updates are listed by vehicle and engine.LD and LX vehicles equipped with a 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift. Software to enable the scan tool based transmission ?Quick Learn.? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles.LX and WK vehicles equipped with a 3.0L engine (Sales Code EHD) Software to correct a harsh bump feel during a 2-1 downshift.WK vehicles e

10229031

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10228150

Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module...

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(PCM) with the latest available software. A small number of customers may experience one or more of the following conditions: With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 kph when pressing the buttons, the vehicle speed will increase approximately 1.6 kph. Potential gear hunting during cruise operation at lower vehicle speeds 40-64 kph (25-40 mph). In addition, a small number of customers may experience certain symptoms/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes have been set: **P1115 - General Temperature Rationality. P0456 - EVAP System Small Leak. P0441 - EVAP Purge System Performance. P2610 - PCM Internal Engine Off Timer Performance. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P0307 - Cylinder 7 Misfire. P0308 - Cylinder 8 Misfire. P0335 - Crankshaft Position Sensor Circuit. P0122 - Throttle Position Sensor 1 Circuit Low. P0123 - Throttle Position Sensor 1 Circuit High. P0222 - Throttle Position Sensor 2 Circuit Low. P0223 - Throttle Position Sensor 2 Circuit High. P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible.** P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC).

10228101

Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues.

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The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~

10228098

3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement.

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If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.~

10227969

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...

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compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter) 3. If the source of the leak cannot be identified, please contact FCA Redacted Content to FasTrak parts back for analysis. If no response in 15 minutes, proceed with repair and email pictures of the following: A) Oil filter from the bottom to know if it has a "Factory Installed" filter. B) Leak. C) Damage in filter (if any) D) Gasket. E) Block or Oil Filter Adapter(OFA) or Engine Oil Cooler(EOC) sealing surface.

10224894

Cam Phasers, Oil Control Valve For Malfunction Indicator Light (MIL) issues related to 2012-2017 3.6L Pentastar ...

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engines, please note that there is a new diagnostic procedure available in DealerCONNECT for P-codes in relationship to cam phasers. Please use this new information for trouble shooting of cam phasers and oil control valves for MIL on issues.

10224871

Hands Free Module - CTM ? Peiker Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell...

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(248) 260-0583 or Tim Kraft at cell (248) 766-5826 ~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.

10223858

Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues.

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The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A for an exchange or 05064993A for a new part replacement. Prior to replacing parts, Please contact Leony Gonzalez at cell (248) 736-1267 or Reggie Phillips at cell (678) 330-0255. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair.~ Issue 3; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Reggie Phillips at cell (678) 330-0255. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~ ~______________________________________~ Contact Us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number (s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.

10223834

Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module...

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(PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following DTCs have been set: P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. (Sales Code ERB). (LD, LX vehicles only). P0606 - Internal Control Processor.

10223721

Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter...

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(OFA) due to a leak detected between OFA and block. Ensure the torque on the 5 (OFA) bolts are torqued to 12nm.

10223417

Customer Complaint May Include Engine Oil Leak Or Consumption

10223257

Customer Complaint May Include Engine Oil Leak Or Consumption

10221897

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):U1424-00 - Implausible Engine Torque Signal Received(2015 MY). P0456 - EVAP System Small Leak. P2610 - PCM Internal Engine Off Timer Performance. P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible. P0335 - Crankshaft Position Sensor Circuit(2014-2015 MY). U0140 - Lost Communication With Body Control Module(LC, LD and LX). P1621 - O2 Sensor Reference Voltage Circuit Low. P1622 - O2 Sensor Reference Voltage Circuit High. P0606 - Internal Control Processor. P0300 - Multiple Cylinder Misfire. P219A - Bank 1 Air-Fuel Ratio Imbalance. P219B - Bank 2 Air-Fuel Ratio Imbalance. P0307 - Cylinder 7 Misfire. P2096 - Downstream Fuel Trim System 1 Lean. P2097 - Downstream Fuel Trim System 1 Rich. The following software enhancements are also available(2015 MY):Reverse gear lock-out change from 16 kph (10 mph) to 4.8 kph (3 mph)(Sales Code EZC with DEC). Change to purge vapor control calibration(Sales Code EZH with DGJ). Improvements to vehicle overspeed control(Sales Code EZH with DGJ). Calibration update to the electronic voltage regulator voltage set point(Sales Code EZH with DGJ). Additional Symptoms:Customers with a Pursuit Dodge Charger (LD) may describe an unpleasant odor in the vehicle under certain extreme ambient conditions2013-2015 MY LD with (Sales Codes EZH with AHB or AHV only). Technicians may find that the original vehicle Frequency Operated Button Integrated Key (FOBIK) does not function properly following replacement of the Wireless Ignition Node (WIN/WCM). The Secret Key information stored in the PCM may be corrupt. This update will restore the PCM?s ability to store/transfer valid Secret Key information

10221594

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10221097

Transmission Kit with Torque Converter 1.

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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

10221050

Flash: 845RE Transmission Shift Enhancements, 2-1 Downshift This bulletin involves reprogramming the Transmission...

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Control Module (TCM) with the latest available software. The following TCM calibration improvements are available for vehicles equipped an 845RE Automatic Transmission (Sales Code DFL). These updates are listed by vehicle and engine.LD and LX vehicles equipped with a 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift. Software to enable the scan tool based transmission ?Quick Learn.? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles.LX and WK vehicles equipped with a 3.0L engine (Sales Code EHD) Software to correct a harsh bump feel during a 2-1 downshift.WK vehicles equipped with a 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift.DS vehicles equipped with 3.6L engine (Sales Code ERB)

10220843

NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment.

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If the pins are missing request to add the dowel pin first and then install the transmission

10220687

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10220266

Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module...

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(PCM) with the latest available software. A small number of customers may experience one or more of the following conditions: With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 kph when pressing the buttons, the vehicle speed will increase approximately 1.6 kph. Potential gear hunting during cruise operation at lower vehicle speeds 40-64 kph (25-40 mph). In addition, a small number of customers may experience certain symptoms/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes have been set: **P1115 - General Temperature Rationality. P0456 - EVAP System Small Leak. P0441 - EVAP Purge System Performance. P2610 - PCM Internal Engine Off Timer Performance. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P0307 - Cylinder 7 Misfire. P0308 - Cylinder 8 Misfire. P0335 - Crankshaft Position Sensor Circuit. P0122 - Throttle Position Sensor 1 Circuit Low. P0123 - Throttle Position Sensor 1 Circuit High. P0222 - Throttle Position Sensor 2 Circuit Low. P0223 - Throttle Position Sensor 2 Circuit High. P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible.** P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC).

10219812

Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people.

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Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~

10219776

W5A580 (NAG1) Valve Body - complete

10219746

Rear Differential or Rear Differential Actuation Motor

10219745

3.0L V6 Turbo Diesel - Sales Code EXF

10219736

RADIATOR, Engine Cooling

10218248

Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people.

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Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~

10217741

Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module...

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(PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following DTCs have been set: **P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. P0456 - EVAP System Small Leak (Sales Code ERB).** U0140 - Lost Communication With Body Control Module - (BCM) (VF, LD, LX vehicles only). P0606 - Internal Control Processor.

10217723

Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission...

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Control Module (TCM) with new software. The following Transmission Control Module (TCM) calibration improvements are available for vehicles equipped with WA580 Automatic Transmission (Sales Code DGJ).3.6L Engine Poor powertrain response or performance when trying to accelerate from moderate vehicle speed in HOT ambient temperature conditions. Short shifting or surging during near to WOT accelerations with mild ambient temperature conditions . Transmission does not maintain vehicle set speed when cruise control is active and vehicle is traveling down steep grades. Hanging in gear complaints during HOT ambient temperature condition or when aggressively driving and WOT throttle is requested.5.7L Engine Hanging in gear complaints during HOT ambient temperature condition or when aggressively driving and WOT throttle is requested.

10217709

P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part.

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A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit

10217521

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.

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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

10217422

Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...

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Module with the latest available software. A small number of customers may experience one or more of the following conditions: ? With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 KPH when pressing the buttons, the vehicle speed will increase approximately 1.6 KPH. ? Potential gear hunting during cruise operation at lower vehicle speeds (25-40 mph). In addition, a small number of customers with manual transmission equipped vehicles may experience certain symptoms/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: ? P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2098 - Downstream Fuel Trim System 2 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2099 - Downstream Fuel Trim System 2 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P0300 - Multiple Cylinder Misfire (set during engine warm-up) (LC vehicles with Sales Code ESH with a manual transmission [Sales Code DEC]).

10217359

Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no...

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power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 2.; During a Travel Link software update.....The radio locks up and displays "Software Missing" with a green screen. Please contact Nabil Issa at cell (248) 941- 8720 or Reggie Philip at cell (678) 330-0255. IMPORTANT - Do not clear codes, perform a battery reset, or remove the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. ~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Gaurav Saxena at cell (248) 260-0583. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.

10216184

Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...

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Module with the latest available software. A small number of customers may experience one or more of the following conditions: ? With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 KPH when pressing the buttons, the vehicle speed will increase approximately 1.6 KPH. ? Potential gear hunting during cruise operation at lower vehicle speeds (25-40 mph). In addition, a small number of customers with manual transmission equipped vehicles may experience certain symptoms/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: ? P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2098 - Downstream Fuel Trim System 2 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2099 - Downstream Fuel Trim System 2 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P0300 - Multiple Cylinder Misfire (set during engine warm-up) (LC vehicles with Sales Code ESH with a manual transmission [Sales Code DEC]).

10216121

Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no...

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power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 2.; During a Travel Link software update.....The radio locks up and displays "Software Missing" with a green screen. Please contact Nabil Issa at cell (248) 941- 8720 or Reggie Philip at cell (678) 330-0255. IMPORTANT - Do not clear codes, perform a battery reset, or remove the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. ~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Gaurav Saxena at cell (248) 260-0583. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.

10215879

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10212290

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10209647

W5A580 (NAG1) Valve Body - complete

10209607

RADIATOR, Engine Cooling

10198351

Customer Complaint May Include Engine Oil Leak Or Consumption

10190667

Customer complaint may include engine oil leak/consumption.

10190590

NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment.

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If the pins are missing request to add the dowel pin first and then install the transmission

10190589

ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles...

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with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor. 5) When replacing PN's 68310865A$ & 68308741A$, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10187058

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10181462

Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues.

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The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~

10180287

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):U1424-00 - Implausible Engine Torque Signal Received(2015 MY). P0456 - EVAP System Small Leak. P2610 - PCM Internal Engine Off Timer Performance. P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible. P0335 - Crankshaft Position Sensor Circuit(2014-2015 MY). U0140 - Lost Communication With Body Control Module(LC, LD and LX). P1621 - O2 Sensor Reference Voltage Circuit Low. P1622 - O2 Sensor Reference Voltage Circuit High. P0606 - Internal Control Processor. P0300 - Multiple Cylinder Misfire. P219A - Bank 1 Air-Fuel Ratio Imbalance. P219B - Bank 2 Air-Fuel Ratio Imbalance. P0307 - Cylinder 7 Misfire. P2096 - Downstream Fuel Trim System 1 Lean. P2097 - Downstream Fuel Trim System 1 Rich. The following software enhancements are also available(2015 MY):Reverse gear lock-out change from 16 kph (10 mph) to 4.8 kph (3 mph)(Sales Code EZC with DEC). Change to purge vapor control calibration(Sales Code EZH with DGJ). Improvements to vehicle overspeed control(Sales Code EZH with DGJ). Calibration update to the electronic voltage regulator voltage set point(Sales Code EZH with DGJ). Additional Symptoms:Customers with a Pursuit Dodge Charger (LD) may describe an unpleasant odor in the vehicle under certain extreme ambient conditions2013-2015 MY LD with (Sales Codes EZH with AHB or AHV only). Technicians may find that the original vehicle Frequency Operated Button Integrated Key (FOBIK) does not function properly following replacement of the Wireless Ignition Node (WIN/WCM). The Secret Key information stored in the PCM may be corrupt. This update will restore the PCM?s ability to store/transfer valid Secret Key information

10170314

Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.

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This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.

10162471

ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819.

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Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.

10159994

Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no...

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power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 2.; During a Travel Link software update.....The radio locks up and displays "Software Missing" with a green screen. Please contact Nabil Issa at cell (248) 941-8720 or Dave Clemons at cell (248) 520-0419. IMPORTANT - Do not clear codes, perform a battery reset, or remove the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. ~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Gaurav Saxena at cell (248) 260-0583 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~

10159953

Flash: 5.7L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...

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Module (PCM) with the latest available software. A small number of customers may experience one or more of the following symptoms or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the Powertrain Control Module (PCM): ? U0140 - Lost Communication With Body Control Module (LD and LX). ? U0140 - Lost Communication With Body Control Module (TIPM) stored in the Engine Control Module (ECM) memory (LC vehicles). ? P1621 - O2 Sensor Reference Voltage Circuit Low. ? P1622 - O2 Sensor Reference Voltage Circuit High. ? P0606 - Internal Control Processor. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1. ? P0300 - Multiple Cylinder Misfire (applies only to vehicles using a block heater in ambient temperatures greater than -20F (-29C). ? Technicians may find that the original vehicle Frequency Operated Button Integrated Key (FOBIK) does not function properly following replacement of the Wireless Ignition Node (WIN/WCM). The Secret Key information stored in the PCM may be corrupt. This update will restore the PCM?s ability to store/transfer valid Secret Key information (LC vehicles). ? Accuracy improvements for the Automatic Oil Change Indicator (AOCI) system.

10151765

Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...

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Module with the latest available software. A small number of customers may experience one or more of the following conditions: ? With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 KPH when pressing the buttons, the vehicle speed will increase approximately 1.6 KPH. ? Potential gear hunting during cruise operation at lower vehicle speeds (25-40 mph). In addition, a small number of customers with manual transmission equipped vehicles may experience certain symptoms/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: ? P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2098 - Downstream Fuel Trim System 2 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P2099 - Downstream Fuel Trim System 2 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). ? P0300 - Multiple Cylinder Misfire (set during engine warm-up) (LC vehicles with Sales Code ESH with a manual transmission [Sales Code DEC]).

10151702

Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no...

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power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 2.; During a Travel Link software update.....The radio locks up and displays "Software Missing" with a green screen. Please contact Nabil Issa at cell (248) 941- 8720 or Reggie Philip at cell (678) 330-0255. IMPORTANT - Do not clear codes, perform a battery reset, or remove the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. ~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Gaurav Saxena at cell (248) 260-0583. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.

10149664

Flash: 5.7L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...

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Module (PCM) with the latest available software. A small number of customers may experience one or more of the following symptoms or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more Dagnostic Trouble Codes (DTCs). ? DTC: U0140 - Lost Communication With Body Control Module (TIPM) stored in the Engine Control Module (ECM) memory (applies only to LC vehicles). ? DTC: P1621 - O2 Sensor Reference Voltage Circuit Low ? DTC: P1622 - O2 Sensor Reference Voltage Circuit High ? DTC: P0606 - Internal Control Processor ? DTC: P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 ? P0300 - Multiple Cylinder Misfire (applies only to vehicles using a block heater in ambient temperatures greater than -20F (-29C)) ? Technicians may find that the original vehicle Frequency Operated Button Integrated Key (FOBIK) does not function properly following replacement of the Wireless Ignition Node (WIN/WCM). The Secret Key information stored in the PCM may be corrupt. This update will restore the PCM?s ability to store/transfer valid Secret Key information (applies only to LC vehicles). ? Accuracy improvements for the Automatic Oil Change Indicator (AOCI) system.

10148977

Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission...

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Control Module (TCM) with new software. The following Transmission Control Module (TCM) calibration improvements are available for vehicles equipped with WA580 Automatic Transmission (Sales Code DGJ) and are broken down per engine application. 3.6L Engine (LD/LX) ? Erratic shifting or poor performance complaints while driving up steep hills, towing, driving aggressively, or at high altitude during hot ambient temperatures. ? Poor performance when driving aggressively. ? Poor powertrain response or performance when trying to accelerate from moderate vehicle speed in HOT ambient temperature conditions. ? Short shifting or surging during near to WOT accelerations with mild ambient temperature conditions. ? Transmission does not maintain vehicle set speed when cruise control is active and vehicle is traveling down steep grades. ? Hanging in gear complaints during HOT ambient temperature condition or when aggressively driving and WOT throttle is requested. 3.6L Engine (LD Police) ? Erratic shifting or poor performance complaints while driving up steep hills, or at high altitude during hot ambient temperatures. ? Poor performance when driving aggressively. 5.7L Engine (LD/LX) ? Erratic shifting or poor performance complaints while driving up steep hills, towing, driving aggressively, or at high altitude during hot ambient temperatures. ? Poor shift quality (bump or torque disturbance) when coasting to a stop. ? Poor city fuel economy (AWD Only). Hanging in gear complaints during HOT ambient temperature condition or when aggressively driving and WOT throttle is requested. 5.7L Engine (LD Daytona) Erratic shifting or poor performance complaints while driving up steep hills, towing, driving aggressively, or at high altitude during hot ambient temperatures. Poor shift quality (bump or torque disturbance) when coasting to a stop

10148898

Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...

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Module with the latest available software. A small number of customers may experience one or more of the following conditions. ? With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 KPH when pressing the buttons, the vehicle speed will increase approximately 1.6 KPH. ? Potential gear hunting during cruise operation at lower vehicle speeds (25-40mph). ? The generator indicator light may be illuminated on the instrument cluster even though the generator is properly charging. In addition, a small number of customers with manual transmission equipped vehicles, may experience certain symptom/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: ? P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with sales code ESH with a manual transmission (sales code DEC). ? P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with sales code ESH with a manual transmission (sales code DEC). ? P2098 - Downstream Fuel Trim System 2 Lean. (LC vehicles with sales code ESH with a manual transmission (sales code DEC). ? P2099 - Downstream Fuel Trim System 2 Rich. (LC vehicles with sales code ESH with a manual transmission (sales code DEC). ? P0300 - Multiple Cylinder Misfire (set during engine warm-up) (LC vehicles with sales code ESH with a manual transmission (sales code DEC).

10148601

Flash: 845RE Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM)...

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with the latest available software. The following TCM calibration improvements are available for vehicles equipped an 845RE Automatic Transmission (Sales Code DFL). These updates are listed by vehicle and engine. LD and LX vehicles equipped with a 3.6L engine (Sales Code ERB) ? Software to correct a harsh bump feel during a 2-1 downshift. ? Software to enable the scan tool based transmission ?Quick Learn.? ? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles. LX and WK vehicles equipped with a 3.0L engine (Sales Code EHD) ? Software to correct a harsh bump feel during a 2-1 downshift. WK vehicles equipped with a 3.6L engine (Sales Code ERB) ? ECO mode will not retain settings. If ECO mode is turned off, it will turn back on after the ignition is cycled. ? Software to correct a harsh bump feel during a 2-1 downshift. DS vehicles equipped with 3.6L engine (Sales Code ERB) ? Software to correct a harsh bump feel during a 2-1 downshift. ? Software to address a customer?s concern of less than desired shift quality in Four Wheel Drive (4wd) Low mode during medium to heavy acceleration. ? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles. ? Software improvements to powertrain braking in Tow/Haul mode. ? Software to improve downshift response from a medium to heavy pedal acceleration. ? Driveability improvements at higher altitudes. ? Software to improve acceleration during cruise control operation ? Software to correct a condition where DTC U11C3 - ESM Lost Communication With TCM On D-Pt CAN may have been displayed inste

10148573

Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley.

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The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.

10144868

Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley.

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The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.

10141262

Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues.

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The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~

10141238

Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission...

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Control Module (TCM) with new software. The following Transmission Control Module (TCM) calibration improvements are available for vehicles equipped with WA580 Automatic Transmission (Sales Code DGJ).3.6L Engine Poor powertrain response or performance when trying to accelerate from moderate vehicle speed in HOT ambient temperature conditions. Short shifting or surging during near to WOT accelerations with mild ambient temperature conditions . Transmission does not maintain vehicle set speed when cruise control is active and vehicle is traveling down steep grades. Hanging in gear complaints during HOT ambient temperature condition or when aggressively driving and WOT throttle is requested.5.7L Engine Hanging in gear complaints during HOT ambient temperature condition or when aggressively driving and WOT throttle is requested.

10141224

P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part.

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A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit

10140194

Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module...

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(PCM) with the latest available software. A small number of customers may experience one or more of the following conditions: With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 kph when pressing the buttons, the vehicle speed will increase approximately 1.6 kph. Potential gear hunting during cruise operation at lower vehicle speeds 40-64 kph (25-40 mph). In addition, a small number of customers may experience certain symptoms/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes have been set: P1115 - General Temperature Rationality. P0456 - EVAP System Small Leak. P0441 - EVAP Purge System Performance. P2610 - PCM Internal Engine Off Timer Performance. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P0307 - Cylinder 7 Misfire. P0308 - Cylinder 8 Misfire. P0335 - Crankshaft Position Sensor Circuit. P0122 - Throttle Position Sensor 1 Circuit Low. P0123 - Throttle Position Sensor 1 Circuit High. P0222 - Throttle Position Sensor 2 Circuit Low. P0223 - Throttle Position Sensor 2 Circuit High. P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible.** P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). P2098 - Downstream Fuel Trim System 2 Lean. (LC vehicles with Sales Code ESH with a ma

10139989

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.

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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

10139954

Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues.

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The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.

10139934

Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people.

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Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~

10139880

Flash: 845RE Transmission Shift Enhancements, 2-1 Downshift This bulletin involves reprogramming the Transmission...

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Control Module (TCM) with the latest available software. The following TCM calibration improvements are available for vehicles equipped an 845RE Automatic Transmission (Sales Code DFL). These updates are listed by vehicle and engine.LD and LX vehicles equipped with a 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift. Software to enable the scan tool based transmission ?Quick Learn.? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles.LX and WK vehicles equipped with a 3.0L engine (Sales Code EHD) Software to correct a harsh bump feel during a 2-1 downshift.WK vehicles equipped with a 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift.DS vehicles equipped with 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift. Software to address a customer?s concern of less than desired shift quality in Four Wheel Drive (4wd) Low mode during medium to heavy acceleration. Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles. Software improvements to powertrain braking in Tow/Haul mode. Software to improve downshift response from a medium to heavy pedal acceleration. Driveability improvements at higher altitudes. Software to improve acceleration during cruise control operation Software to correct a condition where DTC U11C3 - ESM Lost Communication With TCM On D-Pt CAN may have been displayed instead of U11E3 - TCM Lost communication with ESM On D-PT CAN.WD vehicles equipped with a 3.6L engine (Sales Code ERB)

10139780

Intermittent Extended Crank, Long Crank Time.

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This bulletin involves inspecting the Bank 1 Camshaft Position Sensor serial number and if necessary, replacing the sensor. A small number of customers may experience an intermittent 1 to 5 second extended crank condition when starting their vehicle. No DTCs will be present when this occurs.

10139662

P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part.

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A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit

10136996

Flash: Malfunction Indicator Lamp (MIL) Illumination.

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Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: P0300 - Multiple Cylinder MisfireThe P0300 improvement only applies to vehicles using a block heater in ambient temperatures greater than -20F(-29C). P0606 - Internal Control Processor P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1This release also contains the following improvements: (applies only to LC vehicles) Accuracy improvements for the Automatic Oil Change Indicator (AOCI) system.

10135117

Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module...

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(PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following DTCs have been set: **P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. P0456 - EVAP System Small Leak (Sales Code ERB).** U0140 - Lost Communication With Body Control Module - (BCM) (VF, LD, LX vehicles only). P0606 - Internal Control Processor.

10130081

Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership.

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Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.

10129032

Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module...

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(PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following DTCs have been set: **P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. P0456 - EVAP System Small Leak (Sales Code ERB).** U0140 - Lost Communication With Body Control Module - (BCM) (VF, LD, LX vehicles only). P0606 - Internal Control Processor.

10121927

NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar...

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(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

10121754

3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement.

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If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com Second: Kevin Refalo - Cell (248) 260-0738 Kevin.refalo@facgroup.com If no response in 15 minutes, proceed with repair.

10121683

3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement.

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If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.

10121676

Flash: 5.7L Diagnostic And System Improvements This bulletin involves reprogramming of the Powertrain Control Module (PCM) with the latest software.

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A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): **P0456 - Evap System Small Leak. P2610 - PCM Internal Engine Off Timer Performance. P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible. P0335 - Crankshaft Position Sensor Circuit. (2014-2015 MY).** U0140 - Lost Communication With Body Control Module. (LC, LD and LX). P1621 - O2 Sensor Reference Voltage Circuit Low. P1622 - O2 Sensor Reference Voltage Circuit High. P0606 - Internal Control Processor. P0300 - Multiple Cylinder Misfire. P219A - Bank 1 Air-Fuel Ratio Imbalance. P219B - Bank 2 Air-Fuel Ratio Imbalance. P0307 - Cylinder 7 Misfire. P2096 - Downstream Fuel Trim System 1 Lean. P2097 - Downstream Fuel Trim System 1 Rich.

10121670

Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues.

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The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.

10058301

VARIOUS VEHICLES ARE EXPERIENCING LOSS OF OIL, AND POSSIBLY AN OIL LEAKAGE POOLING IN ENGINE VALLEY AND POSSIBLY NEED REPLACING OIL FILTER HOUSING.

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MODEL 2014. *PE

10056046

ON SOME MODEL VEHICLES AND JEEPS, (MY 2013-2014)MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES AND DIAGNOSTIC TROUBLE CODE...

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(DTC) IS SET REGARDING ENGINE OIL PRESSURE SENSOR CIRCUIT. *PE

Other

63 bulletins
10248517

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

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this is normal and not a defect.

10244356

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

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this is normal and not a defect.

10229952

Intermittent Extended Crank, Long Crank Time.

10229850

Powertrain System Improvements/Enhancements

10229242

This bulletin involves modification or replacement of the backlite rear shelf

10228989

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...

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compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

10228142

Pentastar Oil Filter Adapter

10227983

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...

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semi and full synthetic oils.

10223559

Blind Spot Or Park Assist Warnings, False Activation

10223028

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...

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compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

10221813

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

10221154

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...

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Detected Message

10220645

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...

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compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

10220460

Powertrain diagnostic and system enhancement.

10220101

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

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awareness regarding the use of aftermarket parts.

10220097

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...

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structural repair parts usage.

10219751

DEF Tank

10219733

Beam, Upper Load Path & Beam, Inner Load Path

10219721

Dual Electric Fan Assembly

10218143

Powertrain System Improvements/Enhancements.

10218015

Load Floor Handle.

10218002

Parts.

10216454

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...

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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

10215177

Powertrain System Improvements/Enhancements.

10194007

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...

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Detected Message

10191431

Powertrain diagnostic and system enhancement.

10180203

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

10177504

Blind Spot Or Park Assist Warnings, False Activation

10177469

Cruise Control Inoperative.

10175743

Disinfectant Solution Recommended for COVID-19

10175501

Speed Control Operates Intermittently

10175088

Speed Control Operates Intermittently

10174168

Speed Control Operates Intermittently

10169249

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

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awareness regarding the use of aftermarket parts.

10169245

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...

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structural repair parts usage.

10148960

3.6L Oil Loss Diagnostic Aid This bulletin involves additional information on oil loss.

10129045

CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership.

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Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.

10129008

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...

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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

10074956

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10074618

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10069309

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10069308

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10069236

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10066265

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10066264

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10066263

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10066262

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10064525

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10064511

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10064510

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10063773

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10063727

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10063726

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10063725

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10063714

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10063704

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10063336

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10063300

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10063266

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062913

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062726

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062153

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061881

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Electrical

46 bulletins
11020600

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

10251783

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10247948

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10241118

Fuel Pump Connector Replacement The technician may experience a crank/no start after the fuel pump module was replaced.

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This bulletin involves replacing the fuel pump connector harness (pigtail) when replacing the fuel pump module.

10234420

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10230301

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

10229871

Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.

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Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.

10227712

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

10224887

RES / RHA / REB Radios That Support Bluetooth and Hands-Free 1.

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For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Hands Free Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis. Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

10224676

Adaptive Cruise Control Sensor

10223855

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...

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washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

10223765

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

10221558

Sun Sensor Multi zone Auto Climate Control systems.

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Left and right outlet temperatures do not match when system is in "sync" . Occupants will experience being cold ( winter time), on either passenger or driver side, even though the temperature setting is the same. Root cause: Suspect sun senors ( PN 55111274AA and 55111275AA). THERE WILL BE NO DTC FOR THE SUN SENSOR active or stored. The issue is diagnosed by using an INCANDESCENT (not LED) shop lamp. Shine the shop lamp on the left side of the sensor, then on the right side of the sensor, while monitoring sensor output with STARSCAN. The reading should change from 0 (or near zero) to about 20 to 40. The important thing is that the left and right readings are the same, and that they change when the lamp is shone on it.

10221228

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.

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If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

10221187

High Beam Headlamps Flicker This bulletin involves installing jumper wires from the Power Distribution Center(PDC) to the headlamp connectors.

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The technician may find one or more of the following Diagnostic Trouble Codes (DTCs).B1632-15 - Left High Beam Control-Circuit Short To Battery Or Open. B1636-11 - Right High Beam Control-Circuit Short To Ground. In addition the customer may describe the following:High beam headlamps flicker in cold weather. High beams lamps not working properly in cold weather.

10221020

HVAC Blower Intermittently Reduces Blower Speed When Set On High This bulletin involves selectively erasing and...

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reprogramming the HVAC Module with new software. Customers may experience reduced blower speed when HVAC blower is set to high on MTC vehicles or while using high blower in manual mode on ATC vehicles. Updating the HVAC software will correct this condition.

10219830

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...

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washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

10219755

Adaptive Cruise Control Sensor

10218801

Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On.

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This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.

10218790

Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the...

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Powertrain Control Module (PCM) with new software. The following powertrain system improvements/enhancements are included in this software release: Corrected a generic scan tool display issue regarding Mode 6 data accuracy.

10218783

Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.

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Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.

10218303

RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...

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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

10218185

HVAC Blower Intermittently Cuts out When Set On High This bulletin involves selectively erasing and reprogramming HVAC...

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Control Module with new software or replacing the HVAC Control Module. Customers may experience the blower cutting out when HVAC blower is set to high on Manual Temperature Control (MTC) vehicles or while using high blower in manual mode on Automatic Temperature Controls (ATC) vehicles.

10217960

Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On.

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This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.

10217949

Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the...

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Powertrain Control Module (PCM) with new software. The following powertrain system improvements/enhancements are included in this software release: Corrected a generic scan tool display issue regarding Mode 6 data accuracy.

10217942

Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.

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Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.

10194040

High Beam Headlamps Flicker This bulletin involves installing jumper wires from the Power Distribution Center(PDC) to the headlamp connectors.

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The technician may find one or more of the following Diagnostic Trouble Codes (DTCs).B1632-15 - Left High Beam Control-Circuit Short To Battery Or Open. B1636-11 - Right High Beam Control-Circuit Short To Ground. In addition the customer may describe the following:High beam headlamps flicker in cold weather. High beams lamps not working properly in cold weather.

10181548

(Revision A) Malfunction Indicator Lamp Illumination (MIL).

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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...

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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10168449

Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC)Module with new software.

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Customers may experience one of the following:Unpleasant odor in the vehicle after driving from highway speed limits back downto city speed limits. The left temperature door is inoperable(2014-2018 Vehicles Only). Updating the HVAC software will correct these conditions.

10166584

Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: U0197-00 - Lost Communication With Hands Free Phone Module. Customers may also comment one or more the following: Loss of audio while on a Bluetooth phone call(MYs 2014 - 2019 JC Only). HFM does not boot properly. "Hands-Free Module Loading" is displayed on the head unit. The HFM is inoperative and unresponsive to all user input. The HFM is unresponsive and appears off the bus to wiTECH. Inaccurate foreign language translations. Voice Recognition (VR) is sluggish after changing the language. IPhone 4 starts auto recording itself. Background noise from automated speech recognition. When in Bluetooth Streaming Audio (BTSA) mode, the display will show ?Musicpaused connecting phone? while a song is being played and without an incoming call. Wrong BTSA screen when deleting. When in Text To Speech (TTS), it will be a mix of the TTS and recording. IPod touch, BTSA will not audio stream. Integrated center stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition was turned off. Automatic Sound Recognition (ASR) microphone picking up background noise. When the language is set for Italian and after the ignition is cycled,the phone screens will change to English(Sales Code RSQ Only). No response from the steering wheel VR button. Not being able to enter into the phone screen on the radio. The customer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English. The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.

10166537

RADIO [RES] - New and/or Service Exchange For RES radio concerns.

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Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

10159949

Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the...

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Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs) in the PCM: ? U0140 - Lost Communication With Body Control Module (BCM) (VF, LD, LX Vehicles only). ? P0606 - Internal Control Processor.

10159943

Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the...

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Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs) in the PCM: ? U0140 - Lost Communication With Body Control Module (BCM) (LD, LX Vehicles only). ? P0606 - Internal Control Processor. The following powertrain system improvements/enhancements are included in this software release: ? Corrected a generic scan tool display issue regarding Mode 6 data accuracy.

10140254

RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...

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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

10139740

HVAC Blower Intermittently Reduces Blower Speed When Set On High This bulletin involves selectively erasing and...

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reprogramming the HVAC Module with new software. Customers may experience reduced blower speed when HVAC blower is set to high on MTC vehicles or while using high blower in manual mode on ATC vehicles. Updating the HVAC software will correct this condition.

10139719

HVAC Blower Intermittently Cuts out When Set On High.

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This bulletin involves selectively erasing and reprogramming HVAC Control Module with new software or replacing the HVAC Control Module. Customers may experience the blower cutting out when HVAC blower is set to high on Manual Temperature Control (MTC) vehicles or while using high blower in manual mode on Automatic Temperature Controls (ATC) vehicles.

10139635

Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On.

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This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.

10139624

Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the...

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Powertrain Control Module (PCM) with new software. The following powertrain system improvements/enhancements are included in this software release: Corrected a generic scan tool display issue regarding Mode 6 data accuracy.

10129041

P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or...

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have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained by ordering the same part number (CBSZR068AA) Please return suspect parts back to your facing depot using Return Code 02, before 02 September, 2016.

10121846

RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...

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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

10121797

Flash: Hands Free Module Software Enhancements This bulletin involves reprogramming the Hands Free Module (HFM) with the latest available software.

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The customer may experience the following:HFM does not boot properly. "Hands-Free Module Loading" displayedon the head unit.TheHFM is inoperative and unresponsive to all user input.TheHFM is unresponsive and appears off the bus to wiTECH.Inaccurate foreign language translations.VoiceRecognition (VR) is sluggish after changing the language.IPhone4 starts auto recording itself.Backgroundnoise from Automated Speech Recognition. When in Bluetooth Streaming Audio (BTSA) mode, the display will show?Music paused connecting phone? while a song is beingplayed and without an incoming call. Wrong BTSA screen when deleting. Whenin Text To Speech (TTS), it will be a mix of the TTS and recording. IPodtouch, BTSA will not Audio Stream.Integratedcenter stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition wasturned off.AutomaticSound Recognition (ASR) Microphone picking up background noise.WithSales code RSQ, when the language is set for Italian and after theignition is cycled, the phone screens will change to English.No response from the VR button on the steering wheel.Notbeing able to enter into the phone screen on the radio.Technicians may find Diagnostic Trouble Code (DTC) U0197-00 Lost CommunicationWith Hands Free Phone Module, is set. Thecustomer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English.The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.After the software update has been completed, both the hands free screen and VR will default back to the last language used.Enhancements now include all vehicles, not just internationalvehicles.The following software enhancement isincluded:VR Teleprompter

10121702

Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module...

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(PCM) with the latest available software. **P0456 - EVAP System Small Leak (Sales Code ERB).** U0140 - Lost Communication With Body Control Module - (BCM) (VF, LD, LX vehicles only). P0606 - Internal Control Processor.

10121692

Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software.

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Customers may describe an unpleasant odor in the vehicle after driving from highway speed limits back down to city speed limits or they may also notice that the left temp door is inoperable. Updating the HVAC software will correct these conditions.

Body & Paint

28 bulletins
11022011

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022003

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

11005320

"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

10247995

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10234468

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10229810

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10229572

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225424

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225287

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10223987

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...

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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10223863

Fender Flare If you order a fender flare in prime and the part you receive is in color, this is not an error.

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Please repaint to color match vehicle.

10221377

Overhead Console If the sunglasses holder door in the overhead console will not stay closed, inspect the Latch for damage.

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The Latch is now released for service under part number 68599540A$.

10220098

Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the recommended usage of Authentic Mopar Glass.

10219757

Turn Signal, Outside Rearview Mirror

10219756

Auxiliary Lamp, Outside Mirror

10219731

Mirror, Outside Rearview

10219730

Side door Upper and lower hinge, All side doors

10218300

Side door Upper and lower hinge, All side doors If the vehicle is in for side door hinge noise on WK and WD (Jeep Grand...

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Cherokee and Dodge Durango) or LD/LX (Dodge Charger and Chrysler 300) 2014, 2015, 2016 MY 0 to 36,000 miles, FCA is looking to gather information prior to repairing the vehicle. Please contact Kevin Murphree via Cell Phone (248) 613-3417.~ If the dealership is within the Metro Detroit Area, Kevin would like to analyze the vehicle in person prior to repair.~

10209601

Side door Upper and lower hinge, All side doors

10183098

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...

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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10175484

High Beams Are Inop, Shutter Door On High Beams Open And Then Close In Cold Ambient Temperatures.

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DTC B1632-11 And B1636-11 Set

10175072

High Beams Are Inop, Shutter Door On High Beams Open And Then Close In Cold Ambient Temperatures.

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DTC B1632-11 And B1636-11 Set

10174152

High Beams Are Inop, Shutter Door On High Beams Open And Then Close In Cold Ambient Temperatures.

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DTC B1632-11 And B1636-11 Set

10169246

Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the recommended usage of Authentic Mopar Glass.

10140251

Side door Upper and lower hinge, All side doors If the vehicle is in for side door hinge noise on WK and WD (Jeep Grand...

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Cherokee and Dodge Durango) or LD/LX (Dodge Charger and Chrysler 300) 2014, 2015, 2016 MY 0 to 36,000 miles, FCA is looking to gather information prior to repairing the vehicle. Please contact Kevin Murphree via Cell Phone (248) 613-3417.~ If the dealership is within the Metro Detroit Area, Kevin would like to analyze the vehicle in person prior to repair.~

10136970

Left Rear Outer Door Belt Molding Cut Incorrectly At Division Bar This bulletin involves inspecting and if necessary...

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replacing the left rear outer door belt molding. Left rear outer door belt molding cut incorrectly at division bar.

10130079

Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.

10129044

1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have...

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stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.

Steering

17 bulletins
10232009

Excess Leather On The Steering Wheel

10232008

Excess Leather On The Steering Wheel

10221192

Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under...

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which replacement or repair of steering system components are required.

10218224

Excess Leather On The Steering Wheel This bulletin involves inspecting and if necessary replacing the steering wheel.

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Excess leather on the steering wheel.

10218183

Excess Leather On The Steering Wheel This bulletin involves inspecting and if necessary replacing the steering wheel.

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Excess leather on the steering wheel.

10175674

Hands On Steering Wheel Message In EVIC

10159937

Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head...

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software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank (Software has been updated to better address this condition). ? Navigation feature lockout disable (International Only) (Software has been updated to better address this condition). ? Intermittently the radio may reset (2014-2015 vehicles). ? Improve FM radio reception (This only applies to 2013 or 2014 LX vehicles with RE6, RB6 radios located in Dubai). ? Radio display screen shows ?Test Mode?. ? Navigation system may resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Some functionality for Japanese and Korean - keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone aft

10148964

Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head...

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software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank(Software has been updated to better address this condition). ? Navigation feature lockout disable (International Only)(Software has been updated to better address this condition). ? Intermittently the radio may reset (2014-2015 vehicles). ? Improve FM radio reception (This only applies to 2013 or 2014 LX vehicles with RE6, RB6 radios located in Dubai). ? Radio display screen shows ?Test Mode?. ? Navigation system may resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Some functionality for Japanese and Korean - keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone after

10148961

RE9 Radio Software Enhancements This bulletin involves updating the radio and navigation software, if required.

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A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank (Software has been updated to better address this condition). ? Incorrect symbols displayed when entering destination using QWERTY keyboard (Software has been updated to better address this condition). ? Navigation feature lockout disable. ? Navigation system resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Add China phone book search. ? Some functionality changes for China- keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone after it has been disconnect. ? Teleprompter screen shows incomplete text. ? Some functionality for traffic & weather jump button. ? After changing a language and then selecting CDDA

10144866

Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head...

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software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Improve AM/FM radio reception. (This only applies to 2013 or 2014 vehicles with RE6, RB6 radios located in Dubai). ? Intermittently the radio may reset. ? Radio display screen shows ?Test Mode?. ? Navigation screen locks up or display will be blank. ? Navigation feature lockout disable (International Only). ? Navigation system resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Some functionality for Japanese and Korean - keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone after it has been disconnect. ? Teleprompter screen shows incomplete text. ? Some functionality for traffic & weather jump button. ? After ch

10144865

RE9 Radio Software Enhancements This bulletin involves updating the radio and navigation software, if required.

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A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank. ? Incorrect symbols displayed when entering destination using QWERTY keyboard. ? Navigation feature lockout disable. ? Navigation system resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Add China phone book search. ? Some functionality changes for China- keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone after it has been disconnect. ? Teleprompter screen shows incomplete text. ? Some functionality for traffic & weather jump button. ? After changing a language and then selecting CDDA ?of? is displayed as a tracking number. ? In ?Set Date Year? only 3 digits are displayed. ? Split map view will

10139857

Excess Leather On The Steering Wheel.

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This bulletin involves inspecting and if necessary replacing the steering wheel. Excess leather on the steering wheel.

10139717

Excess Leather On The Steering Wheel This bulletin involves inspecting and if necessary replacing the steering wheel.

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Excess leather on the steering wheel.

10139696

Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio?s software and Navigation if required.

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A customer may experience, one or more of the following conditions: Radio display screen shows ?Test Mode?. Navigation screen locks up or display will be blank. Navigation feature lockout disable (International Only). Navigation system resets intermittently. Translation improvements/corrections. System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. Radio system improvements during remote start operation. Unable to adjust radio volume using steering wheel switch intermittently. Second screen is blank when using split screen function. Some functionality for Japanese and Korean - keyboard, search, sort and jump. Unable to add contacts to the favorite list. Unable to dial the phone from the radio, while still able to dial from the phone. Unable to delete a cell phone number from the favorite list. More space available for phone book entries. BlackBerry support for playing songs. Reduce ticking noise during CD/USB pause and VR is silent between prompts. VR unable to transition from Non-navigation to navigation mode. Viod screen is displayed with navigation screen. Asian language translation added. Highlighted preset continues blinking. Takes more then one button press to select preset #10. Unable to adjust volume from steering wheel switches. Clock adjust pop up message displayed in English rather than current language. Can not connect to the phone after it has been disconnect. Teleprompter screen shows incomplete text. Some functionality for traffic & weather jump button. After changing a language and then selecting CDDA ?of? is displayed as a tracking number. In ?Set Date Year? only 3 digits are displayed. Split map view will not cancel. Map screen turns black when driving. When in Italian, the destination arrival text will overlap onto the

10139660

Steering Column Squeak / Moan While Turning Wheel This bulletin involves removing/installing the steering column,...

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removing/installing the bulkhead pass through boot, removing the wiper seal, and applying lubricant to the intermediate shaft bearing sleeve. Customer may describe a squeak and/or moan noise while turning the steering wheel. Noise can be heard both while vehicle is stationary or while driving. Noise is typically more noticeable during cold temperatures and may go away when vehicle warms up.

10136952

Steering Column Squeak / Moan While Turning Wheel This bulletin involves removing/installing the steering column,...

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removing/installing the bulkhead pass through boot, removing the wiper seal, and applying lubricant to the intermediate shaft bearing sleeve. Customer may describe a squeak and/or moan noise while turning the steering wheel. Noise can be heard both while vehicle is stationary or while driving. Noise is typically more noticeable during cold temperatures and may go away when vehicle warms up.

10130089

Steering Column If vehicle comes in for steering column replacement, verify column installed.

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Go to Info Column in Star Parts and open the flow chart to determine which column is installed. If column is Daimler, verify that a replacement Daimler column is in stock and use for replacement. If no Daimler column is in stock, replacement must use Presta column (which require a number of other componenets to be replaced). For more information and details on PN's, see L-Series Flowchart in Star Parts. Contact parts specifying for assistance regarding correct part numbers, for technical assistance contact Star.

Infotainment

16 bulletins
10229208

No Travel Link Data Displayed And Other System Enhancements This bulletin involves updating the radio?s software if...

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needed.

10226264

Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves reprogramming the IPC with the latest available software.

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The customer may describe that the cruise control set speed displayed in the IPC will be less than the actual vehicle speed. The following software enhancement is available: Cruise control enhancements.

10224674

Panasonic 8.4" CTP/FCTP Radio, Update Failure

10223629

No Travel Link Data Displayed And Other System Enhancements This bulletin involves updating the radio?s software if...

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needed.

10221542

No Travel Link Data Displayed And Other System Enhancements This bulletin involves updating the radio?s software if...

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needed.

10219780

RES / RHA / REB radio that supports Bluetooth and Hands-Free

10219747

Panasonic 8.4" CTP/FCTP Radio, Update Failure

10218039

This bulletin involves updating the radio control head software and navigation if equipped.

10215073

This bulletin involves updating the radio control head software and navigation if equipped.

10209651

RES / RHA / REB radio that supports Bluetooth and Hands-Free

10209618

Panasonic 8.4" CTP/FCTP Radio, Update Failure

10159965

Radio Software Enhancements This bulletin involves updating the radio's software.

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CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).

10148925

Rattle Or Buzzing Noise In Rear Shelf Area With Radio On Or While Driving On Bumpy Roads This bulletin involves...

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modification or replacement of the backlite rear shelf. The customer may describe a rattle or buzz noise coming from the rear of the vehicle with the radio on or while driving on bumpy roads. This may be caused by the rear shelf moving relative to the backlite.

10144902

No Travel Link Data Displayed And Other System Enhancements This bulletin involves updating the radio?s software if...

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needed.

10137050

Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves reprogramming the IPC with the latest available software.

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The customer may describe that the cruise control set speed displayed in the IPC will be less than the actual vehicle speed. The following software enhancement is available: Cruise control enhancements.

10058296

CERTAIN VEHICLES ARE EXPERIENCING SCREEN LOCK UP ON NAVIGATION OR DISPLAY BLANK, RADIO WILL RESET, INTERMITTENTLY, NOT...

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ABLE TO DIAL PHONE FROM RADIO BUT CAN DIAL PHONE, TRANSLATION FOR ASIAN LANGUAGE ADDED, AFTER DISCONNECTION PHONE, FAILS TO CONNECT PHONE, ETC. MODEL 2013-14 CHARGER, CHRYSLER 300, JOURNEY. *PE

Fuel System

11 bulletins
10236933

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10221441

No Start Condition After A Fuel Pump Replacement, Multiple Fuel System Level Related DTC?s Setting

10219743

Fuel Tank

10218809

Coolant Weepage At EGR Hose This bulletin involves replacing the EGR hose.

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The EGR hose may weep coolant.

10217968

Coolant Weepage At EGR Hose This bulletin involves replacing the EGR hose.

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The EGR hose may weep coolant.

10175733

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

10175712

Emissions Recall UB4 Evaporative Emissions Canister

10175522

Revised Emissions Recall UB4 Evaporative Emissions Canister

10175109

Revised Emissions Recall UB4 Evaporative Emissions Canister

10174189

Revised Emissions Recall UB4 Evaporative Emissions Canister

10173339

Revised Emissions Recall UB4 Evaporative Emissions Canister

Lighting

11 bulletins
10229866

Setting Mode Is Selected And Headlamps Always Stay On

10221003

Alternative Method For Adjusting The Headlamps This bulletin involves an alternative method for adjusting the...

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headlamps.

10220099

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the use of recycled or salvage parts.

10187701

Headlamp Condensation and Fogging This bulletin involves installing updated vent caps on the headlamp assembly.

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Customers may experience the following:One or both of the vehicle?s headlamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

10175505

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.

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A U11E9, or B16FB-15 may be set

10175092

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.

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A U11E9, or B16FB-15 may be set

10174172

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.

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A U11E9, or B16FB-15 may be set

10169247

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the use of recycled or salvage parts.

10130080

05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.

10129042

Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.

10054836

CHRYSLER GROUP: VEHICLE RESTRICTION PROGRAM ENTITLED ENHANCED CUSTOMER SATISFACTION (ECS), DESIGNS TO USE BOTH THE...

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TECHNICAL SERVICE OPERATION AND CUSTOMER CARE, TO PROACTIVELY REACH OUT, TO CUSTOMERS, AND REPAIR THE CUSTOMER'S VEHICLE. *PE

Transmission

11 bulletins
10229255

Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...

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have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10224898

Trans Oil Pan, Heater Tube or O-ring, Heater Applies to vehicles equipped with 8 speed transmissions only; If you have...

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a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. If you have a leak concern please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. See your parts specialist for the proper gasket for the repair.

10221685

Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...

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have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10221150

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

10221038

Flash: Quick Learn Enable And P215C Output Shaft Speed, Wheel Speed Correlation Set While Braking This bulletin...

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involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The following Transmission Control Module (TCM) calibration update is being released to enable the new wiTECH based ?Quick Learn? procedure to be performed anytime the transmission adaptation memory cells are cleared or addressing customer concerns of poor shift quality. It also addresses customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles.

10219740

Transmission - Pan, Pan Gasket

10219719

Transmission, Oil Pump, Torque Convertor, and Flexplate

10178612

Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...

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have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10139758

Flash: Quick Learn Enable And P215C Output Shaft Speed, Wheel Speed Correlation Set While Braking This bulletin...

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involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The following Transmission Control Module (TCM) calibration update is being released to enable the new wiTECH based ?Quick Learn? procedure to be performed anytime the transmission adaptation memory cells are cleared or addressing customer concerns of poor shift quality. It also addresses customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles.

10129043

Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.

10058731

2014 DODGE CHARGER AND 2014 CHRYSLER 300: CALIBRATION SOFTWARE IMPROVEMENTS FOR TRANSMISSION CONTROL MODULE ARE...

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AVAILABLE FOR VEHICLES EQUIPPED WITH WA580 AUTOMATIC TRANSMISSION *CN

Air Bags & Safety

6 bulletins
11014849

AIR BAG - SIDE CURTAIN

10224693

Restraints Information Sheet (I-Sheet) has been added to Star Parts.

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Print I-Sheet for technician use.

10217517

Restraints Information Sheet (I-Sheet) has been added to Star Parts.

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Print I-Sheet for technician use.

10217510

Restraints Remove I-Sheet from packaging.

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Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

10139985

Restraints Information Sheet (I-Sheet) has been added to Star Parts.

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Print I-Sheet for technician use.

10139978

Restraints Remove I-Sheet from packaging.

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Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

Brakes

4 bulletins
11025727

PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE

11025724

PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE

10219742

Pad, Seat Cushion

10139956

Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in...

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Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure

Pre-Delivery & Maintenance

4 bulletins
10243209

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

10242717

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...

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Library for specifications so a suitable alternative can be used

10219764

Can/Am Warranty coverage

10209635

Can/Am Warranty coverage

HVAC & Climate

2 bulletins
10232027

HVAC Blower Intermittently Cuts out When Set On High

10219732

HVAC Distribution Housing

Suspension

2 bulletins
10217484

Servicing Lower Control Arm Inner Pivot Bushings This bulletin discusses replacement of the lower control arm inner...

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pivot bushings.

10216303

Servicing Lower Control Arm Inner Pivot Bushings This bulletin discusses replacement of the lower control arm inner...

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pivot bushings.

Software & Calibration

2 bulletins
10129047

Warranty Operations Newsletter Updates from Warranty Operations

10129046

Warranty Operations Newsletter Updates from Warranty Operations

Hybrid & EV

1 bulletin
10243208

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.

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