2016 Chrysler 200 TSBs
337 Technical Service Bulletins across 16 categories
Categories
Engine
76 bulletinsSTARTER - ENGINE
"2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil...
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pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block."
MIL/check engine lamp comes on after performing U90 recall PCM software update.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
MIL/check engine lamp comes on after performing U90 recall PCM software update.
Suspected engine coolant leak.
Water Quality When Mixed With Engine Coolant
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil...
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pressure low indicator lamp illumination between oil changes. ? Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil...
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pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block.
Warranty Bulletin D-23-01 - (XB1) 2.4L Engine ? Select 2014 - 2019 Jeep Cherokee (KL), 2017 - 2018 Jeep Compass (MP),...
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2015 - 2018 Jeep Renegade (FWD/AWD) (BU), 2013 - 2016 Dodge Dart (PF), 2015 - 2017 Chrysler 200 (UF), 2016 - 2018 Fiat 500X (FWD) (FB), (AWD), 2015 - 2018 Ram Promaster City (VM)
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Customer Complaint May Include Engine Oil Leak Or Consumption
2.4L Engine Oil Consumption Test The customer may comment that the vehicles engine oil level is low or they need to add...
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oil between oil change intervals and no visible signs of oil leaking from the engine. This bulletin involves performing an oil consumption verification test.
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.
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The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
Multi-Air Actuator Assembly For 2.4 Tigershark Engine ONLY: When attempting to diagnose P Codes related to the...
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MultiAir Unit, please note that there are multiple causes listed for each in the diagnostic procedure. This procedure must be followed to ensure the correct condition is being addressed. ~ Please verify the following (as listed in the first step in diagnostics) is not present before attempting repair:~ - Low Engine Oil - Incorrect oil filter that does not meet OEM specifications - Oil Dirty or Deteriorated (Lack of scheduled oil changes) - Incorrect Oil Viscosity/Weight - Engine Oil Contaminated (i.e. coolant and/or fuel) - Clogged Oil Galley Screen/Filter (top of block - feeds Multi-Air Unit) If there are any questions please contact: Seth Nankee at cell: (248) 303-5434 seth.nankee@fcagroup.com If no response within 15 minutes, please continue with diagnostics/repair.
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
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compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter) 3. If the source of the leak cannot be identified, please contact FCA Redacted Content to FasTrak parts back for analysis. If no response in 15 minutes, proceed with repair and email pictures of the following: A) Oil filter from the bottom to know if it has a "Factory Installed" filter. B) Leak. C) Damage in filter (if any) D) Gasket. E) Block or Oil Filter Adapter(OFA) or Engine Oil Cooler(EOC) sealing surface.
Cam Phasers, Oil Control Valve For Malfunction Indicator Light (MIL) issues related to 2012-2017 3.6L Pentastar ...
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engines, please note that there is a new diagnostic procedure available in DealerCONNECT for P-codes in relationship to cam phasers. Please use this new information for trouble shooting of cam phasers and oil control valves for MIL on issues.
Valve Cover and Gasket, Left and Right Pertains to vehicles equipped with a 3.6L V6 V.V.T.
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Engine only: Oil leaking from the valve cover onto the O2 sensor causing faults codes P0140, P2096, P0137, P0157. Need to verify the leak source and cause (gasket pinched, out of position, rolled, or cut). Please call one of the individuals below before proceeding with the repair. Also, if possible take a picture and send it to the emails listed below. First: Scott Knaggs - Cell (313) 363-6937 scott.knaggs@facgroup.com Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair.
Replace Purge Control Valve Hose This bulletin involves replacing the purge control valve hose assembly.
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The customer may describe a slight noise coming from the engine compartment at the purge control valve area on the engine.
Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs set in the PCM memory: P1066 - Cylinder 1 Oil Supply Solenoid Valve Switch Off Time Out Of Range. P1068 - Cylinder 2 Oil Supply Solenoid Valve Switch Off Time Out Of Range. P106A - Cylinder 3 Oil Supply Solenoid Valve Switch Off Time Out Of Range. P106C - Cylinder 4 Oil Supply Solenoid Valve Switch Off Time Out Of Range. U1424 - Implausible Engine Torque Signal Received. P1185 - General Pressure Sensor Correlation. P0101 - Mass Air Flow Sensor "A" Circuit Performance. P050D - Cold Start Rough Idle. P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. P1607 - PCM Internal Shutdown Timer Rationality. P0133 - O2 Sensor 1/1 Slow Response. U0402 - Implausible Data Received From TCM. P0456 - EVAP System Small Leak. P0480 - Cooling Fan 1 Control Circuit/Open.
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter...
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(OFA) due to a leak detected between OFA and block. Ensure the torque on the 5 (OFA) bolts are torqued to 12nm.
THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer Complaint May Include Engine Oil Leak Or Consumption
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.
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The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Flash: 3.6L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: **U1424-00 - Implausible Engine Torque Signal Received.** P0335 - Crankshaft Position Sensor Circuit. U0402 - Implausible Data Received From TCM - (Transmission Control Module). P0480 - Cooling Fan 1 Control Circuit/Open. In addition, the following software enhancement is available: Elimination of (disable) Low idle 550 RPM to mitigate rough idle complaints (Base idle fully warm maintained at 648 RPM).
Customer Complaint May Include Engine Oil Leak Or Consumption
Transmission Kit with Torque Converter 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Multi-Air Actuator Assembly For 2.4 Tigershark Engine ONLY: When attempting to diagnose P Codes related to the...
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MultiAir Unit, please note that there are multiple causes listed for each in the diagnostic procedure. This procedure must be followed to ensure the correct condition is being addressed. ~ Please verify the following (as listed in the first step in diagnostics) is not present before attempting repair:~ - Low Engine Oil - Incorrect oil filter that does not meet OEM specifications - Oil Dirty or Deteriorated (Lack of scheduled oil changes) - Incorrect Oil Viscosity/Weight - Engine Oil Contaminated (i.e. coolant and/or fuel) - Clogged Oil Galley Screen/Filter (top of block - feeds Multi-Air Unit) If there are any questions please contact: Seth Nankee at cell: (248) 303-5434 seth.nankee@fcagroup.com If no response within 15 minutes, please continue with diagnostics/repair.
Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: **P0101 - Mass Air Flow Sensor "A" Circuit Performance. P050D - Cold Start Rough Idle. P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. P1607 - PCM Internal Shutdown Timer Rati U0402 - Implausible Data Received From TCM. U1424 - Implausible Engine Torque Signal Received. P0456 - EVAP System Small Leak. P0480 - Cooling Fan 1 Control Circuit/Open. In addition, the customers may experience the following: A slight bump may be felt during the 4-5 shift, under light acceleration.
W5A580 (NAG1) Valve Body - complete
3.0L V6 Turbo Diesel - Sales Code EXF
Actuator Motor, Front Axle Locker
Flash: 3.6L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: **P0335 - Crankshaft Position Sensor Circuit.** U0402 - Implausible Data Received From TCM - (Transmission Control Module). P0480 - Cooling Fan 1 Control Circuit/Open. **In addition, the following software enhancement is available: Elimination of (disable) Low idle 550 RPM to mitigate rough idle complaints (Base idle fully warm maintained at 648 RPM).**
Keyfob 2016 Vehicle Keyfobs with Passive Entry Keyless Go Feature - Engineering is investigating a keyfob unable to...
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program or no function or low keyfob coin battery condition.~ Prior to replacing keyfob on MY16 vehicles, please contact Raja Charabuddi on cell (248) 202-7313. If no response within 15 minutes, proceed with repair.
Power Transfer Unit (PTU) Motor Position Enhancements.
Occupant Restraint Controller (ORC) For PF, KL or UF Vehicles ONLY:~ Prior to replacing ORC part numbers, please...
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contact FCA engineering if the following Diagnostic trouble codes are Stored or Active in the ORC module:~ DTC: B223D-00 - OCM DTC Present~ DTC: B0050-13 - Driver Seatbelt Sensor-Circuit Open~ DTC: B0052-13 - Passenger Seatbelt Sensor-Circuit Open~ DTC: B00B5-13 - Driver Seat Track Position Restraints Sensor-Circuit Open~ DTC: B00C5-13 - Passenger Seat Track Position Restraints Sensor-Circuit Open~ DTC: B0028-13 - Right Side Seat Deployment Squib 1-Circuit Open~ DTC: B0020-13 - Left Side Seat Deployment Squib 1-Circuit Open~ Execute DealerCONNECT / TechCONNECT Diagnostic Procedures to assess potential defects to devices connected to the ORC Module depending on the active or stored Diagnostic Trouble Code. If no defects are detected, verify wiring connectivity between the ORC Module and the component associated with the Diagnostic Trouble Code. Investigate connector pins and wire harness terminals for bent,corroded,or spread conditions. If no response within 15 minutes, proceed with repair.~ FCA Engineering Contacts:~ Jay Nagle (ORC Module, OCM module, Driver/passenger seat track position sensor for PF, KL or UF Vehicles ONLY) @ cell (248) 420-4294 or jay.nagle@external.fcagroup.com~ Bill Winfrey (Driver/Passenger Buckle Switch, Passenger/Driver Seat Thorax Airbags) @ cell (248) 941-9221 or william.winfrey@fcagroup.com
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: ? U0402 - Implausible Data Received From TCM. ? U1424 - Implausible Engine Torque Signal Received. ? P0133 - O2 Sensor 1/1 Slow Response. ? P0456 - EVAP System Small Leak. ? P0480 - Cooling Fan 1 Control Circuit/Open. In addition, the customers may experience the following: ? A slight bump may be felt during the 4-5 shift, under light acceleration.
Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: ? U0402 - Implausible Data Received From TCM. ? U1424 - Implausible Engine Torque Signal Received. ? P0133 - O2 Sensor 1/1 Slow Response. ? P0456 - EVAP System Small Leak. ? P0480 - Cooling Fan 1 Control Circuit/Open. In addition, the customers may experience the following: ? A slight bump may be felt during the 4-5 shift, under light acceleration.
Power Transfer Unit (PTU) Motor Position Enhancements.
Customer Complaint May Include Engine Oil Leak Or Consumption
W5A580 (NAG1) Valve Body - complete
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer complaint may include engine oil leak/consumption.
ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles...
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with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor. 5) When replacing PN's 68310865A$ & 68308741A$, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.
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The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.
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The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.
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The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0300 - Multiple Cylinder Misfire P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. Some customers may also experience the following condition:Rough running engine.
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thatone or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0300 - Multiple Cylinder Misfire P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. Some customers may also experience the following condition:Rough running engine.
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thatone or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0300 - Multiple Cylinder Misfire P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. Some customers may also experience the following condition:Rough running engine.
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.
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This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: ? U0402 - Implausible Data Received From TCM. ? U1424 - Implausible Engine Torque Signal Received. ? P0133 - O2 Sensor 1/1 Slow Response. ? P0456 - EVAP System Small Leak. ? P0480 - Cooling Fan 1 Control Circuit/Open. In addition, the customers may experience the following: ? A slight bump may be felt during the 4-5 shift, under light acceleration.
Flash: 3.6L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: **P0335 - Crankshaft Position Sensor Circuit.** U0402 - Implausible Data Received From TCM - (Transmission Control Module). P0480 - Cooling Fan 1 Control Circuit/Open. **In addition, the following software enhancement is available: Elimination of (disable) Low idle 550 RPM to mitigate rough idle complaints (Base idle fully warm maintained at 648 RPM).**
Multi-Air Actuator Assembly For 2.4 Tigershark Engine ONLY: When attempting to diagnose P Codes related to the...
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MultiAir Unit, please note that there are multiple causes listed for each in the diagnostic procedure. This procedure must be followed to ensure the correct condition is being addressed. ~ Please verify the following (as listed in the first step in diagnostics) is not present before attempting repair:~ - Low Engine Oil - Incorrect oil filter that does not meet OEM specifications - Oil Dirty or Deteriorated (Lack of scheduled oil changes) - Incorrect Oil Viscosity/Weight - Engine Oil Contaminated (i.e. coolant and/or fuel) - Clogged Oil Galley Screen/Filter (top of block - feeds Multi-Air Unit) If there are any questions please contact: Seth Nankee at cell: (248) 303-5434 seth.nankee@fcagroup.com If no response within 15 minutes, please continue with diagnostics/repair.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: * U0402 - Implausible Data Received From TCM. * U1424 - Implausible Engine Torque Signal Received. * P0133 - O2 Sensor 1/1 Slow Response. * P0456 - EVAP System Small Leak. * P0480 - Cooling Fan 1 Control Circuit/Open. In addition, the customers may experience the following: * A slight bump may be felt during the 4-5 shift, under light acceleration.
Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: **P0101 - Mass Air Flow Sensor "A" Circuit Performance. P050D - Cold Start Rough Idle. P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. P1607 - PCM Internal Shutdown Timer Rati U0402 - Implausible Data Received From TCM. U1424 - Implausible Engine Torque Signal Received. P0456 - EVAP System Small Leak. P0480 - Cooling Fan 1 Control Circuit/Open. In addition, the customers may experience the following: A slight bump may be felt during the 4-5 shift, under light acceleration.
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter...
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(OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison Cell (248-292-9510) ron.dallison@fcagroup.com Joe Lovell Cell (734) 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.
Flash: 3.6L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: **U1424-00 - Implausible Engine Torque Signal Received.** P0335 - Crankshaft Position Sensor Circuit. U0402 - Implausible Data Received From TCM - (Transmission Control Module). P0480 - Cooling Fan 1 Control Circuit/Open. In addition, the following software enhancement is available: Elimination of (disable) Low idle 550 RPM to mitigate rough idle complaints (Base idle fully warm maintained at 648 RPM).
Occupant Restraint Controller (ORC) For PF, KL or UF Vehicles ONLY:~ Prior to replacing ORC part numbers, please...
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contact FCA engineering if the following Diagnostic trouble codes are Stored or Active in the ORC module:~ DTC: B223D-00 - OCM DTC Present~ DTC: B0050-13 - Driver Seatbelt Sensor-Circuit Open~ DTC: B0052-13 - Passenger Seatbelt Sensor-Circuit Open~ DTC: B00B5-13 - Driver Seat Track Position Restraints Sensor-Circuit Open~ DTC: B00C5-13 - Passenger Seat Track Position Restraints Sensor-Circuit Open~ DTC: B0028-13 - Right Side Seat Deployment Squib 1-Circuit Open~ DTC: B0020-13 - Left Side Seat Deployment Squib 1-Circuit Open~ Execute DealerCONNECT / TechCONNECT Diagnostic Procedures to assess potential defects to devices connected to the ORC Module depending on the active or stored Diagnostic Trouble Code. If no defects are detected, verify wiring connectivity between the ORC Module and the component associated with the Diagnostic Trouble Code. Investigate connector pins and wire harness terminals for bent,corroded,or spread conditions. If no response within 15 minutes, proceed with repair.~ FCA Engineering Contacts:~ Jay Nagle (ORC Module, OCM module, Driver/passenger seat track position sensor for PF, KL or UF Vehicles ONLY) @ cell (248) 420-4294 or jay.nagle@external.fcagroup.com~ Bill Winfrey (Driver/Passenger Buckle Switch, Passenger/Driver Seat Thorax Airbags) @ cell (248) 941-9221 or william.winfrey@fcagroup.com
Occupant Restraint Controller (ORC) For PF, KL or UF Vehicles ONLY:~ Prior to replacing ORC part numbers, please...
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contact FCA engineering if ANY of the following Diagnostic trouble codes are Stored or Active in the ORC module:~ DTC: B223D-00 - OCM DTC Present~ DTC: B0050-13 - Driver Seatbelt Sensor-Circuit Open~ DTC: B0052-13 - Passenger Seatbelt Sensor-Circuit Open~ DTC: B00B5-13 - Driver Seat Track Position Restraints Sensor-Circuit Open~ DTC: B00C5-13 - Passenger Seat Track Position Restraints Sensor-Circuit Open~ DTC: B0028-13 - Right Side Seat Deployment Squib 1-Circuit Open~ DTC: B0020-13 - Left Side Seat Deployment Squib 1-Circuit Open~ Execute DealerCONNECT / TechCONNECT Diagnostic Procedures to assess potential defects to devices connected to the ORC Module depending on the active or stored Diagnostic Trouble Code. If no defects are detected, verify wiring connectivity between the ORC Module and the component associated with the Diagnostic Trouble Code. Investigate connector pins and wire harness terminals for bent, corroded, or spread conditions. If no response within 15 minutes, proceed with repair.~ FCA Engineering Contacts:~ Jay Nagle (ORC Module, Driver/passenger seat track position sensor for PF, KL or UF Vehicles ONLY) @ cell (248) 420-4294 or jay.nagle@external.fcagroup.com~ Malcolm Whitehouse (OCM Module - PF,KL, or UF Vehicles ONLY)@248-462-4703 or Malcolm.Whitehouse@fcagroup.com.~ Bill Winfrey (Driver/Passenger Buckle Switch, Passenger/Driver Seat Thorax Airbags) @ cell (248) 941-9221 or william.winfrey@fcagroup.com~
Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership.
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Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.
Occupant Restraint Controller (ORC) For PF, KL or UF Vehicles ONLY:~ Prior to replacing ORC part numbers, please...
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contact FCA engineering if the following Diagnostic trouble codes are Stored or Active in the ORC module:~ DTC: B223D-00 - OCM DTC Present~ DTC: B0050-13 - Driver Seatbelt Sensor-Circuit Open~ DTC: B0052-13 - Passenger Seatbelt Sensor-Circuit Open~ DTC: B00B5-13 - Driver Seat Track Position Restraints Sensor-Circuit Open~ DTC: B00C5-13 - Passenger Seat Track Position Restraints Sensor-Circuit Open~ DTC: B0028-13 - Right Side Seat Deployment Squib 1-Circuit Open~ DTC: B0020-13 - Left Side Seat Deployment Squib 1-Circuit Open~ Execute DealerCONNECT / TechCONNECT Diagnostic Procedures to assess potential defects to devices connected to the ORC Module depending on the active or stored Diagnostic Trouble Code. If no defects are detected, verify wiring connectivity between the ORC Module and the component associated with the Diagnostic Trouble Code. Investigate connector pins and wire harness terminals for bent,corroded,or spread conditions. If no response within 15 minutes, proceed with repair.~ FCA Engineering Contacts:~ Jay Nagle (ORC Module, OCM module, Driver/passenger seat track position sensor for PF, KL or UF Vehicles ONLY) @ cell (248) 420-4294 or jay.nagle@external.fcagroup.com~ Bill Winfrey (Driver/Passenger Buckle Switch, Passenger/Driver Seat Thorax Airbags) @ cell (248) 941-9221 or william.winfrey@fcagroup.com
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar...
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(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
Electronic Shift Module If DTC's U11C3, U0074 are present Stored or Active, please contact Pemi Sabageh at cell (519)...
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300-0629 or David Dysarz at (248) 944-0310. If you do not receive a call within 15 minutes please proceed with the repair. Please return parts back to FCA Engineering if ESM is deemed non-functional after performing this TechTip
Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs set in the PCM memory: **P1185 - General Pressure Sensor Correlation.** P0101 - Mass Air Flow Sensor "A" Circuit Performance. P050D - Cold Start Rough Idle. P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. P1607 - PCM Internal Shutdown Timer Rationality. P0133 - O2 Sensor 1/1 Slow Response. U0402 - Implausible Data Received From TCM. U1424 - Implausible Engine Torque Signal Received. P0456 - EVAP System Small Leak. P0480 - Cooling Fan 1 Control Circuit/Open. **In addition, software enhancements include: Improvement to 4-5 upshift.**
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted.
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The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
"KEYFOB 2016 VEHICLE KEYFOBS WITH PASSIVE ENTRY KEYLESS GO FEATURE - ENGINEERING IS INVESTIGATING A KEYFOB UNABLE TO...
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PROGRAM OR NO FUNCTION OR LOW KEYFOB COIN BATTERY CONDITION.~ PRIOR TO REPLACING KEYFOB ON MY16 VEHICLES, PLEASE CONTACT RAJA CHARABUDDI ON CELL (248) 202-7313. IF NO RESPONSE WITHIN 15 MINUTES, PROCEED WITH REPAIR."
SYMPTOM/CONDITION: Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: **P0335 - Crankshaft Position Sensor Circuit.** U0402 - Implausible Data Received From TCM - (Transmission Control Module). P0480 - Cooling Fan 1 Control Circuit/Open. **In addition, the following software enhancement is available: Elimination of (disable) Low idle 550 RPM to mitigate rough idle complaints (Base idle fully warm maintained at 648 RPM).**
SYMPTOM/CONDITION: A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: **P0101 - Mass Air Flow Sensor "A" Circuit Performance. P050D - Cold Start Rough Idle. P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. P1607 - PCM Internal Shutdown Timer Rationality. P0133 - O2 Sensor 1/1 Slow Response.** NUMBER: 18-051-16 GROUP: Vehicle Performance DATE: April 29, 2016 U0402 - Implausible Data Received From TCM. U1424 - Implausible Engine Torque Signal Received. P0456 - EVAP System Small Leak. P0480 - Cooling Fan 1 Control Circuit/Open.
Other
56 bulletinsU90 - Parts Ordering
U90 Parts Ordering
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
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this is normal and not a defect.
2.4L Powertrain Diagnostic and System Improvements
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
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compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
Rear trailing arm/link.
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Customer noise issue due to loose trailing link If a trailing link is damaged or noisy, please call Steve Lin at Cell 909-569-5117 prior to removing the part. If you do not hear from us within 15 minutes please continue with the repair.
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
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semi and full synthetic oils.
Parts.
"bad cell" reading
Cover Kit Please note that if you are attempting to get the cover kit and it is not available the gasket is available...
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as a separate part number in the kit which is 04753095AB.
Blind Spot Or Park Assist Warnings, False Activation
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
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compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
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Detected Message
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
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compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
Rear trailing arm/link.
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
Active Grill Shutter (AGS): This GPOP applies to all 2014 - 2016 KL & 2015 - 2016 UF vehicles.
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Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494 2083 or email (tom.hallahan@fcagroup.com). If he does not respond within 15 minutes, please proceed with replacing AGS.~
Active Grill Shutter (AGS)
Accelerator Pedal
Urea tank shell
Urea tank shell
Pump - vacuum
Active Grill Shutter (AGS): This GPOP applies to all 2014 - 2016 KL & 2015 - 2016 UF vehicles.
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Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494 2083 or email (tom.hallahan@fcagroup.com). If he does not respond within 15 minutes, please proceed with replacing AGS.~
Powertrain Diagnostic and System Improvements.
Powertrain Diagnostic And System Enhancements.
Powertrain Diagnostic And System Enhancements.
Load Floor Handle.
Parts.
Parts.
Powertrain Diagnostic and System Improvements.
Powertrain Diagnostic And System Enhancements.
Powertrain Diagnostic And System Enhancements.
Parts.
Pump - vacuum
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
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Detected Message
Rear trailing arm/link.
Rear trailing arm/link.
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Customer noise issue due to loose trailing link If a trailing link is damaged or noisy, please call Steve Lin at Cell 909-569-5117 prior to removing the part. If you do not hear from us within 15 minutes please continue with the repair.
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Blind Spot Or Park Assist Warnings, False Activation
Disinfectant Solution Recommended for COVID-19
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
Active Grill Shutter (AGS) This GPOP applies to all 2014 - 2016 KL & 2015 - 2016 UF vehicles.
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Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Stephen Koch at cell (248) 379-1220 or email (spk10@chrysler.com). If he does not respond within 15 minutes, please proceed with replacing AGS.
Active Grill Shutter (AGS): This GPOP applies to all 2014 - 2016 KL & 2015 - 2016 UF vehicles.
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Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494 2083 or email (tom.hallahan@fcagroup.com). If he does not respond within 15 minutes, please proceed with replacing AGS.~
CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership.
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Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...
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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Electrical
55 bulletinsStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
Flash: HVAC System Enhancement This bulletin involves reprogramming the HVAC control module with the latest available software.
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The customer may describe one of the following: The radio temperature display does not match the HVAC controller temperature display. After a temperature slide bar movement, the radio display shows the temperature slider waiting for about 3 seconds and then the slide bar jumps again. Insufficient heating or cooling inside the vehicle.
RES / RHA / REB Radios That Support Bluetooth and Hands-Free 1.
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For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Hands Free Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis. Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Adaptive Cruise Control Sensor
Radio Frequency Module RF_HUB
Powertrain Control Module.
(Rev. A) Battery Tester Warranty Code Procedures, Medtronic Update Process
Airbag Warning Lamp (AWL) Illuminated B0028-13 and B0020-13 This bulletin involves inspecting and installing a jumper...
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harness in the front seats if needed. Customers may experience a AWL illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in memory:B0028-13 - Right Side Seat Deployment Squib 1 - Circuit Open. B0020-13 - Left Side Seat Deployment Squib 1 - Circuit Open.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
RA3 And RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.
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Customers may experience one or more of the following: Satellite radio reception improvements. Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. (U.S. Market Only) (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle. (U.S. Market Only)
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.
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If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
Battery Tester Warranty Code Procedures, Medtronic Update Process
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.
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Customers may experience one or more of the following:?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. HVAC temperature out of sync with radio display (KL vehicles). Improvements:Adds Apple Siri Eyes Free capability for iPhone owners. Add the ability to drag and drop icons into the menu bar. Enhanced Voice Recognition (VR) performance. Media devices, phone pairing, and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature. Satellite radio reception improvements.
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual.
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Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
12 Volt Battery Return Process
Adaptive Cruise Control Sensor
WIN Module
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software.
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A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF
This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for
This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF
This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
Airbag Warning Lamp (AWL) Illuminated B0028-13 and B0020-13 This bulletin involves inspecting and installing a jumper...
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harness in the front seats if needed. Customers may experience a AWL illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in memory:B0028-13 - Right Side Seat Deployment Squib 1 - Circuit Open. B0020-13 - Left Side Seat Deployment Squib 1 - Circuit Open.
Flash: HVAC System Enhancement This bulletin involves reprogramming the HVAC control module with the latest available software.
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The customer may describe one of the following: The radio temperature display does not match the HVAC controller temperature display. After a temperature slide bar movement, the radio display shows the temperature slider waiting for about 3 seconds and then the slide bar jumps again. Insufficient heating or cooling inside the vehicle.
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Key Programming, Security Pin Request, Pin Invalid
RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a...
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radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.
RADIO [RES] - New and/or Service Exchange For RES radio concerns.
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Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code.
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Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves...
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updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software for the WK/WD/LD/LA & LX vehicles. A customer may describe that the heated steering wheel shuts off to soon, usually after 30 seconds and does not achieve satisfactory temperature. This is an intermittent condition and more noticeable at temps below 19.5C (67.1F).
Flash: 3.6L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: ? U0402 - Implausible Data Received From TCM. ? P0480 - Cooling Fan 1 Control Circuit/Open.
Part Description: MY16 RA3 & RA4 Replacement Radios Issue Description: Issue 1:~ All MY16 RA3 and RA4 replacement...
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radios must be ordered through the exchange process at United Radio. DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$) The MY16 replacement radios must be reconfigured by United Radio to the wirele ss network provider in order for Uconnect Apps to work properly. Issue 2:~ The MY16 RA3 and RA4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.
Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves...
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updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software for the W3/WK/WD/LD/LA & LX vehicles. A customer may describe that the heated steering wheel shuts off to soon, usually after 30 seconds and does not achieve satisfactory temperature. This is an intermittent condition and more noticeable at temps below 19.5C (67.1F).
Flash: HVAC System Enhancement This bulletin involves reprogramming the HVAC control module with the latest available software.
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The customer may describe one of the following: The radio temperature display does not match the HVAC controller temperature display. After a temperature slide bar movement, the radio display shows the temperature slider waiting for about 3 seconds and then the slide bar jumps again. Insufficient heating or cooling inside the vehicle.
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software.
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A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.
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Customers may experience one or more of the following:?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. HVAC temperature out of sync with radio display (KL vehicles). Improvements:Adds Apple Siri Eyes Free capability for iPhone owners. Add the ability to drag and drop icons into the menu bar. Enhanced Voice Recognition (VR) performance. Media devices, phone pairing, and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature. Satellite radio reception improvements.
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual.
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Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or...
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have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained by ordering the same part number (CBSZR068AA) Please return suspect parts back to your facing depot using Return Code 02, before 02 September, 2016.
RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves...
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updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software for the **W3**/WK/WD/LD/LA & LX vehicles. A customer may describe that the heated steering wheel shuts off to soon, usually after 30 seconds and does not achieve satisfactory temperature. This is an intermittent condition and more noticeable at temps below 19.5C (67.1F).
SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software.
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SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.
Transmission
37 bulletins948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P1DB7-00 - Torque Converter Clutch Performance.
948TE 9 Speed Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool...
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based transmission Quick Learn procedure. This procedure is required after certain transmission repairs or to improve a customer?s concern of poor shift quality. Customers may indicate that their transmission shift quality may be erratic.
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.
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If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
Transmission, Oil Pump, Torque Convertor, and Flexplate
If vehicle DTC Code U114C-00 (Loss of Communication with PRNDL Display) is either stored or active, please replace both...
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Shifter Lower and PRNDL Display
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control...
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Module (TCM) with the latest available software. A small number of customers may experience the following: **Slow 5-4 downshift.** Poor shift quality. The following enhancements are included in this software update: Upshift improvements. Downshift improvements. Better gear engagement. Uphill / Downhill improvements. Improved coasting behavior.
Drivetrain Control Module (DTCM) This bulletin involves replacing and reconfiguring the Drivetrain Control Module...
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(DTCM) with the latest available software. Some vehicles may experience a constant high pitched whine coming from rear axle area.
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.
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If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
: Transmission Diagnostic And Shift Enhancements.
: Transmission Diagnostic And Shift Enhancements.
Speed Transmission Quick Learn Procedure.
Speed Transmission Quick Learn Procedure.
Transmission Diagnostic And Shift Enhancements.
Transmission Diagnostic And Shift Enhancements.
: Transmission Diagnostic And Shift Enhancements.
: Transmission Diagnostic And Shift Enhancements.
Speed Transmission Quick Learn Procedure.
Speed Transmission Quick Learn Procedure.
Transmission Diagnostic And Shift Enhancements.
Transmission Diagnostic And Shift Enhancements.
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control...
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Module (TCM) with the latest available software. A small number of customers may experience the following: ? Poor shift quality. The following enhancements are included in this software update: ? Upshift improvements. ? Downshift improvements. ? Better gear engagement. ? Uphill/Downhill improvements. ? Improved coasting behavior.
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control...
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Module (TCM) with the latest available software. A small number of customers may experience the following: ? Poor shift quality. The following enhancements are included in this software update: ? Upshift improvements. ? Downshift improvements. ? Better gear engagement. ? Uphill/Downhill improvements. ? Improved coasting behavior.
A/C Compressor This applies to 2015 and 2016 UF models ONLY.
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Before replacing the AC compressor for noise or in-op:~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Steve Rice at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control...
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Module (TCM) with the latest available software. A small number of customers may experience the following: **Slow 5-4 downshift.** Poor shift quality. The following enhancements are included in this software update: Upshift improvements. Downshift improvements. Better gear engagement. Uphill / Downhill improvements. Improved coasting behavior.
948TE 9 Speed Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool...
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based transmission Quick Learn procedure. This procedure is required after certain transmission repairs or to improve a customer?s concern of poor shift quality. Customers may indicate that their transmission shift quality may be erratic.
948TE 9 Speed Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool...
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based transmission Quick Learn procedure. This procedure is required after certain transmission repairs or to improve a customer?s concern of poor shift quality. Customers may indicate that their transmission shift quality may be erratic.
Drivetrain Control Module (DTCM) This bulletin involves replacing and reconfiguring the Drivetrain Control Module...
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(DTCM) with the latest available software. Some vehicles may experience a constant high pitched whine coming from rear axle area.
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.
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If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control...
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Module (TCM) with the latest available software. A small number of customers may experience the following: Poor shift quality.
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control...
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Module (TCM) with the latest available software. A small number of customers may experience the following: Poor shift quality.
948TE 9 Speed Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool...
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based transmission Quick Learn procedure. This procedure is required after certain transmission repairs or to improve a customer?s concern of poor shift quality. Customers may indicate that their transmission shift quality may be erratic.
A/C Compressor This applies to 2015 and 2016 KL, UF and PF.
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Before replacing the AC compressor for noise, leaks , or for an inop condition:~ After these questions have been answered please call one of the individuals below.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below:~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?
"DRIVETRAIN CONTROL MODULE (DTCM) THIS BULLETIN INVOLVES REPLACING AND RECONFIGURING THE DRIVETRAIN CONTROL MODULE...
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(DTCM) WITH THE LATEST AVAILABLE SOFTWARE. SOME VEHICLES MAY EXPERIENCE A CONSTANT HIGH PITCHED WHINE COMING FROM REAR AXLE AREA."
SYMPTOM/CONDITION: A small number of customers may experience the following: **Slow 5-4 downshift.** Poor shift quality.
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The following enhancements are included in this software update: Upshift improvements. Downshift improvements. Better gear engagement. Uphill / Downhill improvements. Improved coasting behavior.
SYMPTOM/CONDITION: A small number of customers may experience the following: **Slow 5-4 downshift.** Poor shift quality.
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The following enhancements are included in this software update: Upshift improvements. Downshift improvements. Better gear engagement. Uphill / Downhill improvements. Improved coasting behavior.
Infotainment
24 bulletinsPanasonic 8.4" CTP/FCTP Radio, Update Failure
RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software.
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18.01.35 (BU Vehicles)
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people...
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regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~
RES / RHA / REB radio that supports Bluetooth and Hands-Free
Panasonic 8.4" CTP/FCTP Radio, Update Failure
Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people...
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regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The...
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Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
RES / RHA / REB radio that supports Bluetooth and Hands-Free
Panasonic 8.4" CTP/FCTP Radio, Update Failure
RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software.
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18.01.35 (BU Vehicles)
RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software.
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18.01.35 (BU Vehicles)
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest...
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Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
Radio Software Enhancements This bulletin involves updating the radio's software.
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CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Additional Enhancements: ? Removed the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).
Radio Software Enhancements This bulletin involves updating the radio's software.
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CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).
Radio Software Enhancements This bulletin involves updating the radio's software.
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CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).
RL4 RK4 RM4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software.
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A small number of customers may experience one or more of the following: ? Radio screen display freezes while using Point of Interest (POI) feature. ? Voice Recognition (VR) - voice commands not working. ? Improper translation of some words and units of meter and kilometers.
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The...
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Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Radio Software Enhancements This bulletin involves updating the radio's software.
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A customer may experience one or more of the following: Radio display screen intermittently may go blank. Radio display screen may lock up. Back up display may not turn off. Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. Korean language was not supported (APAC - Korea only). Additional Enhancements: Removed the charging schedule from showing in the setting menu (FF BEV only). Adding Korean language support (APAC - Korea only).
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The...
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Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
MY16 RA3 & RA4 Replacement Radios All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio.
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DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$) The MY16 replacement radios must be reconfigured by United Radio to the wireless network provider in order for Uconnect Apps to work properly.
Fuel System
22 bulletinsFUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual.
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If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.
Emissions Recall U90 - Catalyst Efficiency
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Emission Recall U90 Catalyst Efficiency
Emission Recall U90 Catalyst Efficiency
Emissions Recall U90 Catalyst Efficiency
Emissions Recall U90 Catalyst Efficiency
USE THREAD REPAIR TOOL FOR U90 OR UA3 EMISSIONS RECALL REPAIR
Emission Recall U90 Catalyst Efficiency
Emissions Recall U90 Catalyst Efficiency
Emissions Recall U90 Catalyst Efficiency
Emissions Recall U90 Catalyst Efficiency
USE THREAD REPAIR TOOL FOR U90 OR UA3 EMISSIONS RECALL REPAIR
Emissions Recall U90 Catalyst Efficiency
Emissions Recall U90 Catalyst Efficiency
USE THREAD REPAIR TOOL FOR U90 OR UA3 EMISSIONS RECALL REPAIR
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Fuel Tank
Door Hinge Assembly Side door hinge noisy.
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Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Door Hinge Assembly Side door hinge noisy.
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Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Body & Paint
21 bulletinsAluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Water In Either Left Or Right Front Floor Footwells This bulletin involves correcting a sealant void between the cowl...
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plenum lower panel and dash crossmember. The customer may describe damp or wet carpet in either the left/right side or both front footwells. This condition may be due to a sealant void between the cowl plenum lower panel and dash crossmember or the seam behind the wheel well liner allowing water to enter the vehicle interior.All three areas must be checked and repaired.
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
Side Rearview Mirror Cover
2016 JK WRANGLER wind noise or water leak coming from a void in the windshield sealer
This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest
Seat back panel loose or, has poor fit at top edge, side and bottom.
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have...
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stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
Brakes
10 bulletinsRain light sensor Rain sense wipers do not operate: 1.
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Visual Inspection--> Check if the sensor is visually OK. (all the pins are OK) Check that the Connector is NOT loose (Sensor must get a voltage from 9V to 16V) 2. Functional Checks Rain--> Steering column switch is in auto mode (sensor is active) it is necessary to splash water on the sensitive surface of the sensor to trigger wipes. check the same for different sensitivities When the rain sensitivity is increased (for example from level 0 to level 1), as an acknowledgement a single wipe is seen. (This is not a phantom wipe) and this single wipe is not seen when the rain sensitivity is decreased (from higher level to lower level) Light--> Steering column switch is in auto mode (sensor is active) block the light coming on the sensor from outside of the vehicle (use a opaque object), the head lamps should be activated 3. If the sensor seems functional, it is ideal to remove the silicon gel pad from the sensor, replace it with the new silicon gel pad instead of replacing the whole sensor. When servicing the LRSM please replace the silicon gel pad with a new silicon gel pad (PN 68224945AA) instead of replacing the whole sensor.
Flash: Electronic Parking Brake Module Enhancement This bulletin involves updating the Electronic Parking Brake (EPB) module software.
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The customer may describe the EPB does not engage with the ?Auto Apply? feature selected.
Rotor - Front 2 Piece
This bulletin involves updating the Electronic Parking Brake (EPB) module software.
Front Brake Moan Noise While Stopping In Reverse.
This bulletin involves updating the Electronic Parking Brake (EPB) module software.
Front Brake Moan Noise While Stopping In Reverse.
Rotor - Front 2 Piece
Flash: Electronic Parking Brake Module Enhancement This bulletin involves updating the Electronic Parking Brake (EPB) module software.
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The customer may describe the EPB does not engage with the ?Auto Apply? feature selected.
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in...
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Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
Software & Calibration
7 bulletinsCustomer Satisfaction Notification W84 Powertrain Software Update
This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service...
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technician an overview of the steps a customer will need to take to complete the update.
Customer Satisfaction Notification W84 Powertrain Software Update
Customer Satisfaction Notification W84 Powertrain Software Update
Customer Satisfaction Notification W84 Powertrain Software Update
Warranty Operations Newsletter Updates from Warranty Operations
Warranty Operations Newsletter Updates from Warranty Operations
HVAC & Climate
7 bulletinsCONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a...
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refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.
Compressor, A/C lines, A/C Condenser This issue pertains to PF, UF, and KL only.~ During service of the AC lines,...
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Compressor or Condenser, do not stow any AC lines in proximity to any heat sources, or sharp edges.~ After the vehicle is reassembled, confirm that all AC lines are in correct design position and not in contact with any heat sources, or sharp edges.
CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a...
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refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.
A/C Compressor
CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a...
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refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.
CONDENSER, Air Conditioning If it is determined that the A/C compressor does not engage due to a refrigerant leak at...
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the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet.
Actuator- A/C Heater Before replacing this actuator call Matt Sasina at cell (248) 464-4982.
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If no response in 15 minutes, continue with repair.
Air Bags & Safety
7 bulletinsRestraints Information Sheet (I-Sheet) has been added to Star Parts.
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Print I-Sheet for technician use.
STAR Center News No. 78 - Jan/Feb 2013: Instead of limiting the use of the tether anchor to 48 pounds (child weight) the...
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new guideline states that the tether anchor can be used with a seatbelt to install a child restraint up to the recommended weight limit of the child restraint.
Restraints Information Sheet (I-Sheet) has been added to Star Parts.
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Print I-Sheet for technician use.
Restraints Remove I-Sheet from packaging.
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Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
STAR Center News No. 78 - Jan/Feb 2013: Instead of limiting the use of the tether anchor to 48 pounds (child weight) the...
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new guideline states that the tether anchor can be used with a seatbelt to install a child restraint up to the recommended weight limit of the child restraint.
Restraints Information Sheet (I-Sheet) has been added to Star Parts.
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Print I-Sheet for technician use.
Restraints Remove I-Sheet from packaging.
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Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Pre-Delivery & Maintenance
4 bulletinsFCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
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Library for specifications so a suitable alternative can be used
Can/Am Warranty coverage
Can/Am Warranty coverage
Hybrid & EV
4 bulletinsWarranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
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B)
(Rev. A) Power Inverter Load Ratings
(Rev. A) Power Inverter Load Ratings
(Rev. A) Power Inverter Load Ratings
Lighting
4 bulletinsUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
Steering
2 bulletinsSteering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under...
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which replacement or repair of steering system components are required.
Hands On Steering Wheel Message In EVIC
Suspension
1 bulletinCenter Console USB Hubs