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2013 Chevrolet Volt TSBs

1,000 Technical Service Bulletins across 16 categories

Engine

222 bulletins

11025755

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

11014455

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

11011782

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

11011467

This Preliminary Information communication provides information to the technician about the replacement Accessory Power...

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Module does not have an orange wire harness like the original. Technician will need to order a jumper harness General Motors part number 24268507.

11007744

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

11007743

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

11007208

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

11002441

This service bulletin provides information for engine oil life monitor operation calculation.

11001327

This service bulletin provides information for engine oil life monitor operation calculation.

10253526

This bulletin updates the position of General Motors on refinishing aluminum wheels.

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GM has determined that wheel refinishing under warranty will no longer be performed.

10253164

Engine Or Exhaust Noise While Driving In Extended Range Mode.

10253157

Drive Motor Generator Control Module

10253156

Drive Motor Generator Control Module

10253154

Drive Motor Generator Control Module

10253153

Drive Motor Generator Control Module.

10253152

Drive Motor Generator Control Module.

10253151

Drive Motor Generator Control Module.

10252888

Engineering Information.

10252850

Unable To Charge Check Engine Lamp.

10252735

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...

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conductive finish.

10250775

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10250505

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10250503

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10249980

This Preliminary Information communication provides information to the technician about vibration complaints that are...

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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

10249579

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

10249295

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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10247780

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10247352

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

10246992

Check Engine Lamp

10246991

Check Engine Lamp

10246990

Check Engine Lamp

10246989

Check Engine Lamp

10246634

Information for Engine Oils Used in 2014 Model Year Vehicles

10245791

Supplemental Repair Required for Drive Motor Battery Coolant Radiator Replacement

10245250

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10244326

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...

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Recommendations.

10244273

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

10244202

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10242298

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10240793

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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10240786

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10237846

This service bulletin provides information to dealership personnel on automatic transmission shift and engine...

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driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

10236164

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10234207

This Preliminary Information communication provides information to the technician about vehicles that may have a Battery...

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Saver Message or red Battery Indicator displayed in the Driver Information Center. Technician may find Diagnostic Trouble Code P0AF8 set in history. Technician will need to the 12 volt battery using the GR8 Battery tester. The technician will need to perform the Direct current Power Conversion Test published in Global Service Information to check for maximum current and voltage output. This test requires the use of a Carbon Pyle load tester. In addition, the technician can select the 14V Power Module Control Function in the Engine Control Module and Accessory Power Module Setpoint in the Body Control Module by using the Scan Tool in order to check that the system is able to respond to current loads. If the test fails, if there were low voltage Diagnostic Trouble Codes or P0AF8 was set, the technician should confirm that the 200 amp fuse located in the X50D Fuse Block is torqued to correct specification. Technician should check the voltage on both sides of the 200 amp Fuse while there is a load applied and comparing the voltage readings. Voltage drop can be checked from the positive battery post to the Accessory Power Module side of the 200 amp fuse as well. If the Accessory Power Module will output current under a load but the voltage is low on both sides of the fuse when compared to the voltage output at the Accessory Power Module, check the following Service Information for any other Diagnostic Trouble Codes that may have led to the low voltage condition, Accessory Power Module output terminal is clean and torqued to specification, The Accessory Power Module output cable ring terminal is properly seated to the Accessory Power Module output terminal post and its condition, and test the voltage drop on the ground cables to the engine block, transmission, body and chassis to ensure they are within specification.

10233835

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10233831

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10233830

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

10233338

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10232811

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10230697

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10230683

This Preliminary Information communication provides information to the technician that General Motors Technical...

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10230682

This Preliminary Information communication provides information to the technician that General Motors Technical...

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10227674

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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10224309

This Preliminary Information communication provides information to the technician that General Motors and General Motors...

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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

10224273

This Preliminary Information communication provides information to the technician to not remove the torque converter...

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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

10220319

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...

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engine is started while diagnosing for noise from the engine or transmission.

10220308

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...

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Recommendations.

10216361

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10214501

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10213818

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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10213768

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...

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Turbochargers Returned to Warranty Part Center.

10213761

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10212910

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10212588

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10210348

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10210321

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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10209980

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10209743

This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint.

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GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).

10208971

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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10208034

This Preliminary Information communication provides information to the technician that General Motors Technical...

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10208029

This Preliminary Information communication provides information to the technician that General Motors Technical...

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10206726

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10206722

This Preliminary Information communication provides information to the technician the steps to diagnose and repair...

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vehicles that have Check Engine Light illuminated with an "Engine Unavailable" and ?Reduced Propulsion? messages on the Driver Information Center. Technician will find Diagnostic Trouble Code P1B03. Technician should replace Motor 1 Stator.

10201310

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

10201281

This Preliminary Information communication provides information to the technician that General Motors Technical...

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10201098

OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

10199249

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10199238

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10198858

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10198847

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10197294

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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10197286

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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10195126

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

10194079

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...

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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10193450

This Preliminary Information communication provides information to the technician to not remove the torque converter...

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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

10191207

This bulletin provides information on Policies Applicable to All U.S.

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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

10190932

Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.

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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.

10190931

Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.

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10190503

OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

10190437

This Preliminary Information communication provides information to the technician about engine block of possible...

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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

10190417

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10187625

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10187394

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10186104

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10186080

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10184501

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...

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Identification.

10184131

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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10184105

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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10183126

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10182545

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10180317

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10179620

This Preliminary Information communication provides information to the technician that General Motors Technical...

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10178949

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...

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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10178385

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10178376

This Preliminary Information communication provides information to the technician that General Motors and General Motors...

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10178352

This Preliminary Information communication provides information to the technician that General Motors Technical...

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10178306

This Preliminary Information communication provides information to the technician that General Motors and General Motors...

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10178288

This bulletin provides information on Policies Applicable to All U.S.

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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

10176607

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...

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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10176326

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10175850

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10173414

This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by...

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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

10172305

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

10172293

This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for...

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customer concerns related to wheel alignment.

10171878

This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...

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correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10171296

This Preliminary Information communication provides information to the technician about vehicles that have Service...

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Vehicle Soon Lamp or Check Engine Lamp is on. Technician may find Diagnostic Trouble Code P0534. Technician will use a scan tool to check for all Diagnostic Trouble Codes that are set, but should not delete any Diagnostic Trouble Codes found. Technician should also capture any Freeze Frame data in a Global Diagnostic System 2 Session Log. Technician will need to inspect the Rechargeable Energy Storage System and replace if it has three notches. On Volt and Ampera models check the Hybrid Processor Control Module 2 for having the latest software. Technician should update the Hybrid Processor Control Module 2 with the latest calibrations if need. If the module is up to date use Global Diagnostic System 2 to monitor the High and Low Side Refrigerant Pressures with the Air Conditioner Compress or Speed with the Heater-Vent-Air Conditioning temperature to maximum cold, high blower speed. Technician should follow published Service Information diagnostics if Diagnostic Trouble Code P0534 sets. If the technician finds both the High and Low Side Refrigerant Pressures are found to be low then connect the Refrigerant Recovery/Recharge Air Condition machine and check the Refrigerant level. Technician should follow ?Refrigerant Loss? in Service Information Diagnostics if the refrigerant level is less than 800 grams. When working on Spark Electric Vehicle technician should follow all published Service Information diagnostics before and other diagnostics or repairs. Technician should use the GE 50300 Refrigerant Recovery/Recharge Air Condition machine and check the R1234yf Refrigerant level. If the Refrigerant level is low technician should follow published Service Information diagnostics. If the Refrigerant level is over 500 grams technician will use Global Diagnostic System 2 to verify if the Remote Heater and Air Conditioning Module is up to date and update if n

10171280

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10168960

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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10168956

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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10168213

This preliminary information bulletin provides a procedure to correct a condition of a Check Engine Light with DTC P0C4A...

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that Sets immediately after a repair to the High Voltage battery cooling system that involves draining/refilling of coolant.

10168205

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10168175

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...

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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

10167437

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10167434

This Preliminary Information communication provides information to the technician about vibration complaints that are...

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10165904

This Preliminary Information communication provides information to the technician about a no start or another concern...

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10165877

This Preliminary Information communication provides information to the technician that General Motors Technical...

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10165874

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

10165122

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10165121

This informational bulletin provides information on replacing the intake manifold when the engine is replaced after...

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severe internal engine damage.

10164765

This Preliminary Information communication provides information to the technician about vehicles that may have a Check...

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Engine Lamp or Service Vehicle Soon lamp on after charging. If the technician finds Diagnostic Trouble Codes P16C4 or P16C5 set in history, the Hybrid Powertrain Control Module will need to be reprogrammed. If the Diagnostic Trouble Codes are current or return and the Hybrid Powertrain Control Module and the Battery Charger Control Module have the current calibrations then processed to follow published Service Information diagnostics. This may lead to Battery Charger Control Module replacement.

10163668

This Preliminary Information communication provides information to the technician about vehicles that will not charge...

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and Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0AA6 and/ or a P1F0E set on 2011-2013 Volt or a P0DAA on 2014 Volt or Cadillac ELR in the Hybrid Powertrain Control Module 2.

10163659

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact Partechand/orthe Techline Customer Support Center for additional support.

10163654

This Preliminary Information communication provides information to the technician about vehicles that may have a Battery...

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10163268

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...

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conductive finish.

10163215

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...

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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

10163193

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10162133

This Preliminary Information communication provides information to the technician about vehicles that may have a Service...

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Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Codes P0C57, P0C58 and/or P0C62. When the technician has duplicated and is unable to find a repair after checking wiring and following normal diagnosis, please replace the Motor B Position Sensor to resolve the concern. Also insure that the Drive Motor Generator Control Module has the latest calibration.

10162130

This Preliminary Information communication provides information to the technician about vehicles that will not charge...

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10162124

This Preliminary Information communication provides information to the technician about a no start or another concern...

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10162106

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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10161932

This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...

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how toptier fuels should be used to reduce carbon build up.

10161925

This informational bulletin provides information to the tech to test the PCV for proper performance before replacing the...

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camshaft cover to correct a MIL On w/DTC P0171.

10161902

This informational bulletin provides information to the tech to test the PCV for proper performance before replacing the...

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camshaft cover to correct a MIL On w/DTC P0171.

10161046

This Preliminary Information communication provides information to the technician that General Motors Technical...

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10160987

This Preliminary Information communication provides information to the technician to not remove the torque converter...

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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

10160666

This Preliminary Information communication provides information to the technician that First Responder Guides for...

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General Motors vehicles can be accessed via the web at http://www.gmstc.com. orhttp://www.nfpa.org/

10160649

This Preliminary Information communication provides information to the technician about vehicles that have a Service...

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Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P0497 stored. Technician will inspect all Evaporative Emissions System components and replace any component that is saturated with liquid fuel. Also Evaporative Emissions System lines should be blown out. Insure the customer is aware that over filling the fuel tank may lead to a repeat concern.

10160638

This Preliminary Information communication provides information to the technician about vehicles that may have a engine...

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noise is sometimes louder than expected. Also will explain the known normal and abnormal reasons why the engine may be louder. When the vehicle speed is between 25-50 miles per hour the road noise does not mask the engine noise this is considered normal. When the vehicle is first started for the day the system will perform a catalyst preconditioning for about a minute. At this time the engine will seem louder than normal, this is normal. At times the engine often runs at wide open throttle, but at a reduced speed. This sound is uncharacteristic of a four-cylinder engine in a traditional sedan, but is a characteristic of an extended range electric vehicle such as the Chevrolet Volt. Technician will be able to inspect for abnormal induction ground-out conditions. These locations should be checked lower rubber isolator on air box not installed correctly or missing, upper induction resonator cover not installed properly, refrigerant line not bolted to engine support bracket, and throttle body contacting coolant pipes behind it. Abnormal exhaust ground-out conditions should also be inspected. These locations are at the exhaust clamp rearward of the second catalytic converter is contacting the battery heat shield, exhaust resonator underbody is contacting the heat shield. Repair any abnormal issue found.

10160633

This Preliminary Information communication provides information to the technician about a no start or another concern...

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10159574

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10158857

This informational bulletin provides information for the dealer technician to gather as much information to help aid...

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Engineers by completely filling out requested reports.

10158838

This informational bulletin provides information on a normal engine operating condition for faster emission warm up...

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time.

10157041

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...

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Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

10157020

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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10157005

This Preliminary Information communication advises the technician the High Voltage Drive Motor Battery and Battery...

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Sections are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

10156999

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...

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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

10156990

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.

10156939

This Preliminary Information communication provides information to the technician that General Motors Technical...

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10156929

This Preliminary Information communication provides information to the technician that General Motors Technical...

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10156916

This Preliminary Information communication provides information to the technician that General Motors Technical...

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10155077

This preliminary informational bulletin provides diagnostic tips that may be helpful in correcting a customer concern...

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about a whistle noise heard from the engine area after the vehicle has warmed up, or for up to 10 seconds after the engine is shut off.

10155008

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...

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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

10154638

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...

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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

10154605

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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10154589

This Preliminary Information communication advises the technician the High Voltage Drive Motor Battery are being placed...

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on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

10154566

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10154306

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10154299

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10154282

This Preliminary Information communication provides information to the technician about vehicles that may have whistle,...

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scrape or whine type noise while driving that may be more noticeable during regenerative braking. Technician may find this noise emanating from the left side of the drive unit. The tech may also state that the vehicle has a current or history diagnostic trouble code P0A46. The noise may be caused by the drive motor rotor bearing cage separated. Technician should replace the bearing with the new updated part number.

10154271

This Preliminary Information communication provides information to the technician about vehicles that have Service...

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10147386

This Preliminary Information communication provides information to the technician about the difficulty in detecting...

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internal combustion engine misfires with a fully charged high voltage battery. Technician should ensure that the high voltage battery charge indicator is showing at least 2 bars below fully charged whenever performing strategy based diagnostics related to misfire.

10147367

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10147345

This Preliminary Information communication provides information to the technician about improper engine block cleaning...

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during engine block service could lead to lines in the block deck surface that may be mistaken for cracks. Technician using improper block deck cleaning methods may see lines in the block deck surface. These lines are the result of using abrasive pad bristle devices to clean the gasket surface of the engine components. Technician should use the latest version of bulletin 00-06-01-012 for complete details on the use of these devices.

10144478

This Preliminary Information communication advises the technician the High Voltage Drive Motor Battery are being placed...

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on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

10144476

This Preliminary Information communication provides information to the technician that General Motors Technical...

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10144451

This Preliminary Information communication provides information to the technician about engine block of possible...

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10143449

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10140293

This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine...

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Damage.

10139439

This preliminary informational bulletin provides diagnostic tips that may be helpful in correcting a customer concern...

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about a whistle noise heard from the engine area after the vehicle has warmed up, or for up to 10 seconds after the engine is shut off.

10139422

This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.

10139361

This Preliminary Information communication provides information to the technician about vehicle that may OnStar...

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inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.

10139355

This Preliminary Information communication provides information to the technician about vehicles that may have a Service...

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Engine Soon Malfunction Indicator Lamp and a reduce propulsion message on the Driver Information Center. Technician may find multiple battery voltage performance codes. Technician should record all the Diagnostic Trouble Codes in a session log. Technician should determine if the Diagnostic Trouble Codes are related to one battery interface module. If the Diagnostic Trouble Codes are across the pack in multiple sections technician will need to update the Battery Energy Control Module and Hybrid Powertrain Control Module 2 using Service Programming System. If the Diagnostic Trouble Codes return after updating, the technician will need to contact General Motors Technical Assistance Center for further assistance.

10139354

This Preliminary Information communication provides information to the technician about vehicles that may have whistle,...

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10139347

This Preliminary Information communication advises the technician that the 4ET50 electric variable automatic...

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transmission assembly and component restriction for the 2011-2015 MY Chevrolet Volt and Cadillac ELR. Dealer will need to call General Motors Technical Assistance Center for further assistance.

10139307

This Preliminary Information communication advises the technician the High Voltage Drive Motor Battery and Battery...

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Sections are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

10139284

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...

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Turbochargers Returned to Warranty Part Center.

10139276

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...

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General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

10139201

This preliminary informational bulletin provides diagnostic tips that may be helpful in correcting a customer concern...

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about a whistle noise heard from the engine area after the vehicle has warmed up, or for up to 10 seconds after the engine is shut off.

10139167

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...

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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

10139090

This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer...

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concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.

10139089

This informational bulletin provides information to dealership personnel on automatic transmission shift and engine...

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drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.

10139088

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10139066

This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.

10138680

This technical bulletin provides supplamental information to replace the drive motor battery radiator and install a...

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second grille screen to correct the customers concern of a coolant leak.

10138646

This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine...

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when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.

10138161

This Preliminary Information communication provides information to the technician about vehicles that will not charge...

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10138160

This Preliminary Information communication advises the technician that effective November 1st, 2010 the Drive Motor...

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Generator Control Module part number 24266807 and 24279524 will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

10137935

This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine...

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when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.

10137934

This informational bulletin provides information to the technician on what parts of an engine or transmission will...

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require the PQC to be notified.

10137909

This preliminary was created to inform the technician of a possible camshaft position exticer wheel not properly...

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installed, if the engine was just previously repaired,and procedure on how to use the special tool to install the exciter wheels properly.

10137903

This preliminary bulletin states to add the DTC symptom byte to the documentation to help aid engineering pinpoint...

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concerns when trying to locate a root cause.

10137890

This informational bulletin provides information to the technician on what parts of an engine or transmission will...

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require the PQC to be notified.

10137784

This informational bulletin provides information for the dealer technician to gather as much information to help aid...

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Engineers by completely filling out requested reports.

10137727

This Preliminary Information communication provides information to the technician about engine block of possible...

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10137705

This Preliminary Information communication provides information to the technician about customers that may complain of...

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various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.

10137635

This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...

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how toptier fuels should be used to reduce carbon build up.

10137616

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...

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10137615

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...

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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

10137605

This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and...

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Recommendations.

10137589

This informational bulletin provides information for engine oil life monitor operation calculation.

10137493

This Preliminary Information communication advises the technician that effective November 1st, 2010 the Drive Motor...

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Generator Control Module part number 24266807 and 24279524 will be placed on restriction through the General Motors Technical Assistance Center Has now ended.

10137383

This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...

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Identification.

10137344

This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S.

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and Canada

10137283

This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly...

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replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

10135381

This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and...

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filter.

10135367

This Preliminary Information communication provides information to the technician with the steps to diagnose and repair...

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vehicles with a Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0335 and or P0336 stored in the Power inverter module. Technician will need to inspect G113 if the ground eyelet is not tight replacing the bolt with a shorter bolt. If either of the Diagnostic Trouble Codes P0335 or P0336 are stored in both the Engine Control Module and the Power inverter module or the codes are current, please follow published Service Information diagnostics. If the vehicle is a model year 2014, update the Power Inverter Module with the latest software in TIS2Web.

10135356

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10135343

This Preliminary Information communication advises the technician that the Drive Motor Generator Control Module part...

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number 24266807 is being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

10135342

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...

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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

10135322

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...

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10135316

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent engine misfire and a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0300, P0301, and/or P0304. Technician will need to follow published Service Information diagnostics first. If the Service Information diagnostics do not isolate a cause for this concern, inspect the inside of the fuel rail and/or fuel tank for fuel contamination. f fuel contamination is present, refer to the "Fuel System Cleaning" procedure in Service Information. Dealer will need to advise the customer to only use fuel from high quality high volume Top Tier fuel stations.

10135274

This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for an engine,...

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transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management Transaction submission, vehicle repair record retention and proper handling of assembly returns.

Other

175 bulletins

11027601

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11023091

New Vehicle Monitoring Programs Section in IVH

11022084

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11019693

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11019074

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019073

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019072

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11017263

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...

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system and replace the parts that may be contaminated due to oil in system.

11011444

This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM...

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technical assistance case using the dealer case management tool.

11009170

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

11008986

This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...

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U**** Byte 71 DTC.

11004557

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10254240

Information on COAX Repair Kit Availability.

10253166

MIL Possible DTCs P1B10 And Or P1B0F.

10253163

Reduced Propulsion Power While Driving In Mountains

10253161

Vacuum Coolant Fill Information.

10253160

Vacuum Coolant Fill Information.

10250082

Information on Driveline Clunk Noise

10250081

Information on Driveline Clunk Noise

10250027

ACDelco Return Parts Application

10249590

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10248421

SiriusXM Travel Link Feature Availability

10247778

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10247716

J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.

10247715

Terminal Test Probe And Replacement Terminal.

10247692

Diagnostic Tip - Unable to Learn RKE Transmitters.

10247061

J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.

10247060

Terminal Test Probe And Replacement Terminal.

10246963

Changing Turn-By-Turn Voice Response To Metric Or English Units

10246949

How To Disable The Remote Express Down Feature For Key Fob.

10246948

How To Disable The Remote Express Down Feature For Key Fob.

10246946

Diagnostic Tip Vehicle Will Not Crank Waiting To Initialize Message.

10246907

Explanation Electric Range Variation and Driving Tips For Maximum Range

10246906

High-Pitched / Whine Noise Heard Intermittently From Behind Rear Seats.

10246882

Heated Seat Operation After Performing A Remote Vehicle.

10246632

PAC Courtesy Transportation Assistance Program

10246626

New Global Labor Codes

10246623

Car and Truck Fix it Right the First Time Issues

10246621

Car and Truck Fix it Right the First Time Issues

10246620

Car and Truck Fix it Right the First Time Issues

10246619

Car and Truck Fix it Right the First Time Issues

10246618

Car and Truck Fix it Right the First Time Issues

10246617

Car and Truck Fix it Right the First Time Issues

10246616

Car and Truck Fix it Right the First Time Issues

10246615

Car and Truck Fix it Right the First Time Issues

10246569

Information on Driveline Clunk Noise

10246568

Information on Driveline Clunk Noise

10246514

ACDelco Return Parts Application

10245951

Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.

10245950

Canadian Customers Unable To Place Calls In The United States

10245907

GM TAC Support of Vehicle Vibration Complaints.

10245856

Rear Seat Removable Arm Rest Rattle

10245804

Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

10245761

Requesting a New Key Code for Customer with Lost or Stolen Keys

10245331

Diagnostic Tip - Unable to Learn RKE Transmitters.

10244214

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10224304

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10217764

This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...

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U**** Byte 71 DTC.

10213767

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10213022

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10210543

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10210194

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10191232

This informational bulletin provides information on proper use of floor mats.

10191191

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10190338

Essential Tools that Include Consumable Parts (U.S.

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Only)

10190337

Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify...

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the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component

10190320

IPC Odometer Programming Method Quick Reference Guide

10183782

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10180299

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10178387

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.

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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

10176649

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10176644

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...

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higher CSi scores.

10175852

This informational bulletin provides information on interior cleaning products and what is offered to clean the...

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interiors of GM vehicles.

10174302

This informational bulletin provides information on interior cleaning products and what is offered to clean the...

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interiors of GM vehicles.

10174299

This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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Dealers Only).

10169355

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10168212

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...

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normal operations.

10168207

This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada...

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Only).

10168204

This informational bulletin provides information on comebacks prevention information and using customer concern...

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verification sheets (CCVS).

10166666

This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE...

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for vehicles that may need an upgrade.

10163900

This informational bulletin provides process information for the (GWM) and (WPC) parts return program.

10163665

This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...

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U**** Byte 71 DTC.

10163272

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10161907

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10160983

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.

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10160980

This Preliminary communication provides information to the technician and the customer about vehicles that will not...

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charge at a remote location due to improper operation or not having theproper infrastructure for the 120V charge cord.

10160135

This informational bulletin provides information on proper use of floor mats.

10159572

This informational bulletin explains the importance of maintaining the vehicle.

10158867

This informational bulletin provides information on proper use of floor mats.

10158861

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10158859

This informational bulletin provides information on interior cleaning products and what is offered to clean the...

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interiors of GM vehicles.

10158855

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...

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higher CSi scores.

10155101

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product...

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Allegation Resolution (PAR) claim.

10155073

This informational bulletin provides the dealer with information on what to do when requesting a new key code for the...

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customer.

10155055

This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...

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to complete some repairs.

10155014

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10154628

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10154625

This informational bulletin provides information on comebacks prevention information and using customer concern...

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verification sheets (CCVS).

10154308

This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle.

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Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.

10151869

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.

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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

10150637

This informational bulletin provides information on how to use floor mats.

10150628

This informational bulletin ask the dealers for digital pictures to better enhance field reports only.

10150627

This information bulletin provides the dealers on how to submit a product information report.

10150626

This informational bulletin provides additional information to the technicians and how to submit a field product report.

10147401

This Preliminary information communicates

10147376

This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle.

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Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.

10142226

This informational bulletin provides information on how to use floor mats.

10142211

This informational bulletin ask the dealers for digital pictures to better enhance field reports only.

10142208

This information bulletin provides the dealers on how to submit a product information report.

10142207

This informational bulletin provides additional information to the technicians and how to submit a field product report.

10141371

This Preliminary Information communication provides information to the technician about connectivity concerns when...

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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

10140437

This information bulletin provides the technician the information on how to properly clean a metal surface using the...

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correct tool.

10140367

This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...

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vehicle.

10140365

This informational bulletin provides additional information to the technicians and how to submit a field product report.

10140363

This information bulletin provides the dealers on how to submit a product information report.

10140298

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10139436

This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using...

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Customer Concern Verification Sheets (CCVS).

10139411

This preliminary informational bulletin provides information that accessory remote start does not work with OnStar...

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RemoteLink? phone application.

10139211

This informational bulletin provides information to dealership personnel on enhancing field product reports with digital...

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pictures.

10139199

This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the...

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appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.

10139181

This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the...

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part numbers for the labels.

10139118

This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...

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to complete some repairs.

10139095

This bulletin describes the Dealer special tool loan program process.

10139067

This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and...

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additional information concerning Policy decision making.

10139059

This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the...

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Approved Refinish Materials booklet information.

10139056

This preliminary informational bulletin provides a revision of PI0592A to add the 2013 and 2014 model years.

10139045

This preliminary informational bulletin provides a revision of PI0855A to add the 2013 Buick Encore.

10139026

This informational bulletin is a revision for 10-00-89-005B to add the 2014 model year and labor codes.

10138692

This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.

10138684

This preliminary bulletin provides additional diagnostic tips to diagnose whistle or chirping noises.

10138671

This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose...

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mirrior and/or bracket fell off.

10138642

This preliminary bulletin provides information on how to set the rear electric child locks.

10138621

This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...

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may be un necessary.

10138592

This information bulletin provides the technician the information on how to properly clean a metal surface using the...

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correct tool.

10138582

This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...

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vehicle.

10138580

This informational bulletin provides additional information to the technicians and how to submit a field product report.

10138578

This information bulletin provides the dealers on how to submit a product information report.

10138538

This informational bulletin provides information on the proper oils to use on GM vehicles including information...

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regarding the differences of the Dexos oils.

10138217

This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate...

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unwanted odors in vehicles and which products to use for each application.

10138197

This informational bulletin provides a revision for 01-00-89-010I to add the 2013 model year.

10138154

This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer...

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inventory.

10138086

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...

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normal operations.

10138019

This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE...

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for vehicles that may need an upgrade.

10138018

This informational bulletin advises the possible concerns that can happen when using a stop leak additive in the cooling...

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system.

10137919

This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...

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may be un necessary.

10137914

This informational bulletin provides tips on how to care for the interior of the vehicle using products.

10137905

This preliminary bulletin provides information to the technician, to check for loose grounds and the correct labor op to...

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use

10137866

This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...

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may be un necessary.

10137861

This preliminary bulletin provides information on diagnosing a water pump for what is considered a leak and replace the...

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pump correctly.

10137842

This information bulletin provides the technician the information on how to properly clean a metal surface using the...

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correct tool.

10137832

This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...

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vehicle.

10137830

This informational bulletin provides additional information to the technicians and how to submit a field product report.

10137828

This information bulletin provides the dealers on how to submit a product information report.

10137805

This informational bulletin provides information on how to use floor mats.

10137790

This informational bulletin ask the dealers for digital pictures to better enhance field reports only.

10137787

This information bulletin provides the dealers on how to submit a product information report.

10137786

This informational bulletin provides additional information to the technicians and how to submit a field product report.

10137665

This informational bulletin explains the Road Force balancers and what they can do for customer concerns.

10137653

This informational bulletin explains the difference in oil filters and the possibilities of what may happen using the...

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incorrect filter.

10137602

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...

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higher CSi scores.

10137557

This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance...

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Claim (PAC) within the Courtesy Transportation Assistance Program.

10137537

This informational bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known...

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as a Product Allegation Resolution (PAR) claim.

10137475

This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate...

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unwanted odors in vehicles and which products to use for each application.

10137454

This informational bulletin provides a revision for 01-00-89-010I to add the 2013 model year.

10137382

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...

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higher CSi scores.

10137380

This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in...

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vehicles.

10137343

This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended...

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Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.

10137258

This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of...

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torque specifications.

10137249

This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

10137246

This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

10135418

This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S.

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and Canada only).

10135377

This informational bulletin provides information on the PQC assembly replacement process - for dealers required to...

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contact PQC prior to replacing an assembly (U.S. and Canada only).

10135289

this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications...

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to Control GM Accessory Remote Start Kits.

10135227

This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.

10135218

This informational bulletin is to assist with the identification of issues that are not considered warrantable.

Electrical

154 bulletins

11024324

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11023365

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11021792

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

11017595

This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use...

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for certain repairs, such as Wiring Harness Repairs.

11013239

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11012678

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11011896

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11011805

This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...

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repairing wiring harnesses.

11010545

This service bulletin provides information on key code security rules and information on GM keycode look-up applications...

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(U.S).

11010421

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

11008893

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11007196

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

11006621

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.

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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

11000361

This bulletin provides information for dealers/technicians on the Lithium-Ion battery section and small pack exchange...

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procedure.

10254207

No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge.

10253527

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10253169

DTC P0335 And Or P0336 Stored In The T6 Power Inverter Module.

10253168

DTC P0335 And/Or P0336 Stored In The HPCM.

10253167

DTC P0335 and Or P0336 Stored In The HPCM.

10253159

T18 Battery Charge Module.

10253158

T18 Battery Charge Module.

10253155

TAC Part Restriction - Accessory Power Module.

10252774

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10250564

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

10250348

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

10250013

High Voltage Safety ? High Voltage Disabling

10249294

This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...

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repairing wiring harnesses.

10249013

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

10248725

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

10247314

RESS Battery Coolant Level Low

10247192

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10246951

Programming And Activation Of Replacement OnStar Modules.

10246905

TAC Parts Restriction - EBCM And BPMV

10246904

EBCM And BPMV

10246903

EBCM And BPMV

10246902

EBCM And BPMV

10246896

TAC Parts Restriction - EBCM And BPMV

10246895

AC Compressor And Integrated Control Module.

10246894

AC Compressor And Integrated Control Module (ACCM)

10246893

Hybrid Powertrain Control Module 2 (HPCM 2) Part Restriction

10246892

Hybrid Powertrain Control Module 2 (HPCM 2) Part Restriction

10246891

Hybrid Powertrain Control Module 2 (HPCM 2) Part Restriction

10246890

Hybrid Powertrain Control Module 2 (HPCM 2) Part Restriction.

10246762

Service Update for Inventory and Customer Vehicles Power Inverter Module Reprogram Expires with Base Warranty

10246630

GM Wiring Repair Strategy Information

10245938

OnStar Module Does Not Support All B101D Symptom Codes.

10245764

High Voltage Battery Section Serviceability - Essential Tool EL-50332

10245760

Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...

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Procedure as Outlined Below)

10245759

Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...

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Procedure as Outlined Below)

10245758

Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...

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Procedure as Outlined Below)

10245757

Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...

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Procedure as Outlined Below)

10245756

Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...

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Procedure as Outlined Below)

10245755

Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...

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Procedure as Outlined Below)

10245754

Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...

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Procedure as Outlined Below)

10245753

Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...

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Procedure as Outlined Below)

10245752

Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...

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Procedure as Outlined Below)

10245751

Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...

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Procedure as Outlined Below)

10245750

Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...

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Procedure as Outlined Below)

10242228

This service bulletin announces the availability of a High Voltage battery pack refurbish kit when the battery pack...

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assembly needs to be replaced and information on how dealers can obtain the refurbish kit.

10237659

This Preliminary Information communication provides information to the technician about vehicles that have an...

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10236140

This Preliminary information communicates that the New battery section as a broken wiring harness clip, and to use a...

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Velcor strip to hold the harness in place.

10235398

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10231321

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

10225726

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

10225620

This service bulletin provides information for dealers/technicians on Advanced Propulsion Battery Pack Repair or...

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Replacement.

10225615

This service bulletin provides information on Module Harvesting.

10219382

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

10209257

This service bulletin announces the availability of a High Voltage battery pack refurbish kit when the battery pack...

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assembly needs to be replaced and information on how dealers can obtain the refurbish kit.

10201252

This Preliminary Information communication provides information to the technician about vehicles that have an...

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10201176

This Preliminary Information communication provides information to the technician about vehicles that have an...

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10190938

SERVICE HIGH VOLTAGE CHARGING SYSTEM Message Displayed on Driver Information Center (DIC), Hybrid/EV Charging System...

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Disabled, DTCs Set, Revised HV Battery Surge Tank Coolant Fill Level

10190504

IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1.

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IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2 The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.

10178384

This Preliminary Information communication provides information to the technician about vehicles that have an...

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10176615

This informational bulletin announces the availability of a High Voltage battery pack refurbish kit when the battery...

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pack assembly needs to be replaced and information on how dealers can obtain the refurbish kit.

10175746

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

10174861

This Preliminary Information communication provides information to the technician about vehicles that have an...

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10174304

This warranty administration bulletin explains to the technician that when using wiring repair labor operations,...

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additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.

10169357

This informational bulletin provides information on key code security rules and information on GM keycode look-up...

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applications.

10168208

This informational bulletin provides information on key code security and information on GM key code look up...

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applications.

10166652

This technical bulletin provides repair information to correct a customer concern of a Propulsion Power is Reduced...

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message displayed in the DIC and without DTCs set on higher mileage vehicles by reprogramming the HPCM 2.

10166248

N172130462 02 - Customer Satisfaction Program - Certain 2012 - 2015 model year Chevrolet Volt vehicles and 2014 ? 2016...

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model year Cadillac ELR vehicles equipped with a high voltage battery, may have a condition where it could gradually lose the ability to maintain voltage. If battery concerns are not addressed, over time the vehicle could enter a reduced propulsion mode while driving, or lose propulsion, or it may not start. Dealers are to update the Hybrid Powertrain Control Module 2 (HPCM2). This software update is intended to increase the amount of warning time provided.

10165126

This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part...

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Number in eSI and how to locate the part(s) in the EPC.

10163672

This Preliminary Information communication provides information to the technician about vehicles that have a no charge...

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condition when using either the stationary 240V or the 120V charger. Technician may find Diagnostic Trouble Code P0D26 set in the Hybrid Powertrain Control Module 2. Technician will need to check the last 8 digits of the (VIN) Vehicle Identification Number. If the Vehicle Identification Number number is less than Vehicle Identification Number BU100954, perform the latest version of PIP4875 to program the Hybrid Powertrain Control Module 2. If the vehicle is a return or built after Vehicle Identification Number BU100954 Plug in the 120V charger and note the behavior of the charge indicator light on the Instrument Panel and the lights on the charge cord set Electric Vehicle Supply Equipment. If the light on the Instrument Panel is not steady green during a charging event, and the two upper charge cord set lights are steady green, record a GDS 2 snapshot from the Battery Charger Control Module Data. While monitoring the data in Global Diagnostic System 2, manipulate the charge cord coupler for proximity voltage changes. If the data has an erratic signal inspect the charge port receptacle connector for signs of water intrusion or corrosion in both the vehicle harness side and charge port side.

10163655

This Preliminary Information communication provides information to the technician about vehicles that may have Malfunction Indicator Lamp on.

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Technician my find Diagnostic Trouble Code P1B0F and or Diagnostic Trouble Code P1B10 set in the Hybrid Powertrain Control Module. Dealer should explain to the customer that inadvertently shutting the vehicle off while in motion (out of park) may cause this Malfunction Indicator Lamp to illuminate, and this is design intent.

10163263

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...

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when replacing a module.

10163235

This technical bulletin provides repair information to correct a customer concern of a Propulsion Power is Reduced...

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message displayed in the DIC and without DTCs set on higher mileage vehicles by reprogramming the HPCM 2.

10162134

This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction...

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Indicator Lamp on and may have a loss of propulsion. Technician may find Diagnostic Trouble Code P0604 set in the Hybrid Powertrain Control Module Technician will need to replace the (T6) Power Inverter Module.

10162131

This Preliminary Information communication provides information to the technician about vehicles that are unable to...

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charge the hybrid battery and the malfunction Indicator lamp is illuminated on the Instrument Panel Cluster. Technician may find a current or history code P16C1 or P16C2 set in the Battery Charging Control Module. Technician should update the Battery Charging Control Module with the latest software in Tis 2 Web. If the technician experiences any issues while programming the Battery Charging Control Module, please contact Techline for further assistance.

10161927

This informational bulletin provides diagnostic information for a No Start, Loss or Reduction of Propulsion condition,...

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advising the tech to test the battery packs and not just replace the 12 volt battery.

10161904

This informational bulletin provides diagnostic information for a No Start, Loss or Reduction of Propulsion condition,...

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advising the tech to test the battery packs and not just replace the 12 volt battery.

10161893

This technical bulletin provides repair information to correct a customer concern of a Propulsion Power is Reduced...

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message displayed in the DIC and without DTCs set on higher mileage vehicles by reprogramming the HPCM 2.

10161043

This Preliminary Information communication provides information to the technician about vehicles that may have a no...

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crank with a "Waiting to Initialize" message displayed on the Driver Information Center. Technician may also find a Diagnostic Trouble Code P0AFA in the Hybrid Powertrain Control Module 2.

10160686

This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic...

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Trouble Code P0606 during normal vehicle servicing procedures such as clearing codes or connecting the 12 volt battery. To clear the Diagnostic Trouble Code technician will need to close all doors and rear hatch, press and hold the power button to put the vehicle into service mode, clear the Diagnostic Trouble Code using Global Diagnostic System 2, Power off the vehicle, open and close the driver?s door, wait one minute, and start vehicle and ensure Malfunction Indicator Lamp is not illuminated.

10159575

This warranty admin bulletin explains to the technician additional information may be needed when submitting...

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transactions when doing wiring repairs.

10159570

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10159567

N172130462 - Customer Satisfaction.

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Certain 2013 model year Chevrolet Volt vehicles equipped with a high voltage battery, may have a condition where it could gradually lose the ability to maintain voltage. If battery concerns are not addressed, over time the vehicle could enter a reduced propulsion mode while driving, or lose propulsion, or it may not start. Dealers are to update the Hybrid Powertrain Control Module 2 (HPCM2). This software update is intended to increase the amount of warning time provided.

10158865

This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center...

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(DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.

10158863

This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive...

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finish".

10158816

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

10156904

This Preliminary Information communication provides information to the technician on the steps to vacuum fill to ensure...

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the cooling system is properly filled. Technician will need to use special tool GE-47716 Vac-N-Fill Coolant Refill Tool. Technician will also perform Hybrid/EV Battery Pack Coolant Pump Bleed Procedure in the GDS2 tool. After performing the GDS2 coolant bleed procedure drive vehicle for approximately 5 miles in a slalom type of situation to purge any remaining air from battery pack cooling plates.

10155116

This Bulletin provides Hybrid Powertrain Control Module 2 reprogramming information to correct the one or more Battery...

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Temperature Sensor DTCs that may be Set.

10155072

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...

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and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.

10155011

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...

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when replacing a module.

10154629

This warranty admin bulletin explains to the technician additional information may be needed when submitting...

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transactions when doing wiring repairs.

10154606

This Preliminary Information communication provides information to the technician about the Media Oriented Systems...

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Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.

10154604

This Preliminary Information communication provides information to the technician about vehicles that have an...

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10154286

This Preliminary Information communication provides information to the technician about vehicles that have the chime...

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sounding for 8 to 10 minutes after the vehicle is running and all the doors closed. The concern may have started after the body control module was updated. Make sure the keyless entry module software is at the latest available from TIS2WEB. The software mismatch between the two modules can cause this concern. If the software is up to date follow normal service information diagnostics.

10151847

This Preliminary Information communication provides information to the technician to address a low voltage concern that...

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causes a"Service Power Steering" message. Dealer will inspect theX50 auxiliary under hood fuse box for loose connections.

10151846

This Preliminary Information communication provides information to the technician for balancing a hybrid battery pack...

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after replacing a battery section. Certain unlisted codes may be experienced when using the battery service tool EL50332. If the codes are experienced check the following before calling Midtronic. Please make sure the USB memory stick is fully inserted into the machine. Make sure to follow the on screen instructions do not hook the machine to the battery section until instructed to do so. The balance machine should be on the latest software version available by following the latest version of preliminary information number PI1125.

10151845

This Preliminary Information communication provides information to the technician about vehicles that will not start and...

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a message on the Drivers Information Center (DIC) displays: "Battery Too Cold, Plug In To Warm" message. Dealer should communicate to the customer to plug the vehicle in to allow the charging system to warm the high voltage battery, and then the vehicle can be started.

10150635

This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light...

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flashing.

10143758

This Preliminary Information communication provides information to the technician on how to tell the difference between...

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the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.

10142223

This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light...

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flashing.

10140364

This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic...

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control issues.

10139437

This informational bulletin updates information on electrical ground repairs using new replacement fasteners with...

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conductive finish.

10139433

This informational bulletin provides information on control module diagnostics and configuration, programming using...

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the TIS Service Programming System (SPS), set-up and warranty.

10139415

This warranty administration bulletin provides policy information on ACDelco replacement battery warranty procedures.

10139379

This Preliminary Information communication provides information to the technician about vehicles that the radio can be...

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turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.

10139365

This Preliminary Information communication provides information to the technician about vehicles that are unable to...

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10139356

This Preliminary Information communication provides information to the technician about vehicles that may have Reverse...

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lamps Inoperative, Rearview Back-Up Camera Inoperative ?If Equipped?, and Dome Lamps Inoperative. Technician may find Diagnostic Trouble Code B2615 in the Body Control Module. Technician may also find fuse F7DR to be open. Technician should inspect circuit 6815 going to the drivers and passenger's sun visor. Replace the affected sun visor that blows the fuse.

10139346

This Preliminary Information communication advises the technician what affects electric range and provides driving tips for better energy efficiency.

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Vehicles may have an electric range is less than customer expectations or what is being displayed on the in-vehicle display for EV range. The distance you can go in an electric vehicle varies with the outside temperature. All electric vehicles are less efficient in cold or hot conditions. This is a function of battery storage capability and increased use of cabin heat and/or air conditioning in these conditions. The vehicle must also maintain a consistent battery temperature in order to maintain desired long term performance. Tire pressure can have an impact on the electric range also. Additionally tire pressures can change with temperature changes. In order to maximize your electric range, ensure that your tires are properly inflated. For proper tire pressure, review the Owner?s manual and the vehicle tire and loading information label. Using the heat and air conditioning systems decreases the energy available for electric driving. Optimal energy efficiency is achieved with the heat, air conditioning, and fan turned off. Driving uphill requires more energy and can reduce electric range.

10139200

This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a...

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long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.

10139198

This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always...

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be re-learned when accessory wheels are installed on the vehicle.

10139070

This informational bulletin provides information for Transport Mode On Message Displayed in Driver Information Center...

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(DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below) Condition.

10138693

This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if...

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it is warranty or not.

10138691

This informational bulletin provides guidelines and considerations of aftermarket electrical loads not approved by GM.

10138649

This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light...

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flashing.

10138623

This informational bulletin provides information on part restriction and ordering of Onstar vehicle communication...

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modules.

10138579

This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic...

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control issues.

10138201

This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...

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rules and regulations for Canada only.

10138137

This warranty administration bulletin provides policy information on ACDelco replacement battery warranty procedures.

10138112

This preliminary informational bulletin provides customer instructions on resetting all values associated with the...

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Energy Usage center stack display, to correct a customer concern of Energy Info screen shows mileage accumulation using fuel when using battery power.

10138054

This informational bulletin provides information on On rare occasions, a security code input message with SPS error code...

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E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.

10138014

This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and...

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reprogram modules.

10137943

This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313...

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Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).

10137932

This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if...

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it is warranty or not.

10137918

This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the...

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cause if diagnostics finds no problems to that point.

10137889

This technical bulletin provides a procedure on how to turn the transport mode message off and reset the battery light...

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flashing.

10137887

This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if...

Read full bulletin

it is warranty or not

10137829

This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic...

Read full bulletin

control issues.

10137802

This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light...

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flashing.

10137785

This informational bulletin provides additional diagnostic information to validate electrical loads on the A?C plug in...

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charging and possible causes.

10137625

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...

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and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

10137556

This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.

10137459

This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...

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rules and regulations for Canada only.

10137386

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...

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and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

10137375

This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED,...

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No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition.

10137341

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10137237

This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel...

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revised wiring repair labor operations and required additional information.

10135394

This informational bulletin communicates GM wiring repair strategy information.

10135344

This Preliminary Information communication provides information to the technician about the terminated leads for X51L...

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Left Instrument Fuse block, X51R Right Instrument Fuse block, and X53 Rear Fuse block. Dealer can order the terminated leads through the Warranty Parts Center.

10135237

Battery Testing and Warranty Replacement Requirements (North America ONLY)

10135236

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10135222

This informational bulletin explains how to cut a new key or how to get a precut key from GM.

Pre-Delivery & Maintenance

142 bulletins

11017839

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11017244

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

11015567

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

11014563

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11014230

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

Read full bulletin

before being sold (prepping) to the customer.

11014171

This service bulletin provides information on proper use of floor mats.

11012690

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.

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Only).

11011709

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

Read full bulletin

before being sold (prepping) to the customer.

11010491

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

Read full bulletin

programs.

11009039

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

Read full bulletin

identification for warranty transactions (U.S. Only).

11008956

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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and Canada Dealers Only).

11008898

The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.

11006682

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

11006644

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

11006278

This service bulletin describes the U.S.

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Dealer Special Tool Loan Program process.

11005311

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

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operation.

11002312

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...

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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11001971

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...

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repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

11001325

This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle...

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services and maintenance on vehicles originating/sold in Canada.

11000576

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...

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the warranty transaction submission procedures that support the Personal Property Damage process.

11000163

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

Read full bulletin

before being sold (prepping) to the customer.

11000162

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

Read full bulletin

causing multiple customer concerns that do not have other diagnostic methods to identify them.

11000160

This service bulletin provides information on proper use of floor mats.

11000119

This service bulletin provides technicians with information to help identify the differences between what is considered...

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a fluid leak, and what is considered fluid seepage.

10252126

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...

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Assistance Center (TAC).

10251889

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10251888

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

Read full bulletin

programs.

10251513

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10250026

Please return service inventory of ACDelco part numbers 20964305, 20964306, 20877116, and 20898936 (Date Codes 077 13166...

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- 077 13228, June 15, 2013?August 16, 2013).

10249535

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...

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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

10248444

Vehicle Recalls

10247717

Learning Issues When Repairing Service Stability/Traction Message.

10247062

Learning Issues When Repairing Service Stability/Traction Message.

10246917

Service Stabilitrak DTC C0196 After Vehicle Has Been Transported.

10246513

Please return service inventory of ACDelco part numbers 20964305, 20964306, 20877116, and 20898936 (Date Codes 077 13166...

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- 077 13228, June 15, 2013?August 16, 2013).

10245395

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...

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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

10244201

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

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Only).

10244200

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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and Canada Dealers Only).

10242842

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

10242207

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

10242206

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

10241415

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10239658

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

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warped or misshapen.

10239102

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

Read full bulletin

causing multiple customer concerns that do not have other diagnostic methods to identify them.

10238190

This service bulletin describes the U.S.

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Dealer Special Tool Loan Program process.

10237960

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...

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Assistance Center (TAC).

10237841

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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Dealers Only).

10235798

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10234621

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10234620

This service bulletin provides information on proper use of floor mats.

10234144

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

Read full bulletin

vehicles before being sold (prepping) to the customer.

10234110

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10232469

This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted...

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to GM for payment.

10232288

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

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identification for warranty transactions (U.S. Only).

10232287

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10232275

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

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operation.

10232143

This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S.

Read full bulletin

Only).

10231302

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

Read full bulletin

Dealers Only).

10228906

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...

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the warranty transaction submission procedures that support the Personal Property Damage process.

10224820

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

Read full bulletin

Only).

10222841

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...

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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

10222839

This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.

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and Canada.

10222776

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10222733

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10222649

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10219284

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

Read full bulletin

submit a Pre-Repair Authorization (PRA).

10219278

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10217048

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

Read full bulletin

submit a Pre-Repair Authorization (PRA).

10215626

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

Read full bulletin

warped or misshapen.

10213762

This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10213036

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

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vehicles before being sold (prepping) to the customer.

10212625

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

Read full bulletin

Spin-On Oil Filters.

10211658

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...

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independent causes (GM Canada Dealers Only).

10209921

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

Read full bulletin

Spin-On Oil Filters.

10205737

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...

Read full bulletin

Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.

10200154

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

Read full bulletin

operation.

10200090

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

Read full bulletin

Only).

10200089

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

Read full bulletin

programs.

10200088

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

Read full bulletin

programs.

10199235

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA).

10198844

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA).

10195127

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

Read full bulletin

Dealers Only).

10194082

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

Read full bulletin

identification for warranty transactions (U.S. Only).

10191233

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10191217

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

Read full bulletin

vehicles before sold (prepping) to the customer.

10191192

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA).

10188401

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

Read full bulletin

warped or misshapen.

10187379

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA).

10186065

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA).

10184480

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.

Read full bulletin

Only).

10183211

This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and...

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PF48.

10182564

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...

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information found in the service manual.

10181724

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10181675

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

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Pre-Repair Authorization (PRA) (US dealers only).

10178370

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...

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information found in the service manual.

10178291

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10176300

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...

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information found in the service manual.

10174303

This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance...

Read full bulletin

programs.

10172773

This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle...

Read full bulletin

services and maintenance on vehicles originating/sold in Canada.

10172285

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...

Read full bulletin

repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

10171888

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA) (US dealers only).

10170498

This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398,...

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E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

10168188

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA) (US dealers only).

10167455

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...

Read full bulletin

information found in the service manual.

10166638

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10165127

This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399,...

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E4403, M4404, M4413, E4414, E4423, E4491 or E6961).

10165087

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

Read full bulletin

identification for warranty transactions (U.S. Only).

10161929

This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle...

Read full bulletin

services and maintenance on vehicles originating/sold in Canada.

10158864

This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer...

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Enthusiasm.

10158862

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

Read full bulletin

vehicles before sold (prepping) to the customer.

10155071

This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.

10155070

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

Read full bulletin

vehicles before sold (prepping) to the customer.

10155010

This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).

10154641

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10154627

This warranty administration bulletin provides policy information on required operating procedures.

10140353

This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the...

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requirements for the dealer to comply.

10140297

This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S.

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and Canada dealers only.

10140296

This warranty administration bulletin provide policy information on required operating procedures.

10139414

This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product...

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field action customer reimbursement procedure (U.S. Dealers Only).

10139280

This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is...

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considered warranty and non-warranty.

10139278

This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.

10139212

This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance...

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programs.

10139208

This warranty administration bulletin provide policy information on required operating procedures.

10139069

This informational bulletin provides information for Warranty Administration ? Changes in Powertrain Warranty Coverage ...

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Effective with 2010 Model Year.

10139052

This informational bulletin provides a revision for 07-03-10-015B to add the 2013-2014 model years and remove the Saab...

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Warranty Information.

10139028

This preliminary informational bulletin provides a revision of PI0388B to add the Cadillac XTS model, graphics, improved...

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Instructions and Warranty Information.

10138640

This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is...

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considered warranty and non-warranty.

10138541

This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor...

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Operations and Customer Enthusiasm

10138125

This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI)...

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process and to encourage delivering quality vehicles and generating higher CSi scores.

10138060

This warranty administration bulletin provides policy information with the field action courtesy transportation policy.

10137818

This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the...

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requirements for the dealer to comply.

10137777

This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what...

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can be approved by TAC and where the electronic parts can be returned to.

10137775

This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is...

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acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.

10137773

This warranty administration bulletin provides information on GM?s policy for comprehensive courtesy transportation to...

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its customers.

10137772

This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is...

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10137624

This warranty administration bulletin provide policy information on the change in product field action customer...

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reimbursement procedure.

10137603

This warranty administration bulletin provide policy information on required operating procedures.

10137345

This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer...

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Enthusiasm.

10135412

This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for...

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Service Agents not required to contact PQC prior to assembly replacement.

10135384

This warranty administration bulletin provides retail and wholesale service personnel with the policies and the...

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warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.

10135243

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

Read full bulletin

vehicles before sold (prepping) to the customer.

10135239

This warranty administration bulletin provide policy information on required operating procedures.

Body & Paint

52 bulletins

11019516

This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when...

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addressing underbody component corrosion with customers.

11017016

This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...

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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

11006511

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

11006282

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...

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Aluminum Wheels.

11000158

This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10254211

Shorter Front Bumper Fascia Air Deflector Available for Service.

10254210

Shorter Front Bumper Fascia Air Deflector Available for Service.

10253622

Rear Doors Intermittently will not Open from Inside.

10253579

Wind Buffeting (Noise) when Power Windows Operated.

10253578

Wind Buffeting (Noise) when Power Windows Operated.

10250244

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10250083

Paint-less Dent Repair Process

10246570

Paint-less Dent Repair Process

10239124

This service bulletin provides information on Paintless Dent Repair Process.

10235561

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10232283

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

10232136

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...

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Replacement Guidelines.

10216372

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10211770

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10210441

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10200151

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...

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Replacement Guidelines.

10200149

This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint...

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percentage.

10194114

This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and...

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that it is considered a normal condition.

10190934

Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.

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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

10190933

Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.

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10190431

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10184504

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

10184503

Thins informational bulletin provides information on Paint-less Dent Repair Process.

10184499

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...

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Aluminum Wheels.

10176647

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10176646

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10175855

This preliminary informational bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10175853

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10169356

This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...

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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

10160682

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10143752

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10140406

Thins informational bulletin provides information on Paint-less Dent Repair Process.

10139438

This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining...

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when the protective shipping film is removed from certain vehicles.

10139430

This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of...

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chromed aluminum wheels, along with warranty information regarding these conditions.

10139277

This information bulletin provides a procedure on how to remove the paint stain that may present itself under the...

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shipping film.

10139216

This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving...

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Speeds

10138609

The informational bulletin provides a procedure to remove and repair rust from a Hem Flange.

10138606

This warranty administration bulletion provides the dealer technician information and guidelines for claiming a...

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windshield.

10138543

This preliminary information bulletin provides information the proper ways of adjusting the center trim bezel to correct...

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the condition of the CD/DVD will not eject from the instrument panel mounted player.

10138117

This informational bulletin provides recommendations and product information for application of anti-corrosion materials

10138114

This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel...

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(IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.

10137937

This informational bulletin provides explanation on using the tire sealent in the GM kit as a temporary fix only untill...

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the tire can be properly repaired under the new tire warranty.

10137916

This preliminary bulletin provides a procedure to install hatch liftgate bumpers to correct the customers concern of a...

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rattle or pop from the hatch area.

10137622

This Informational bulletin describes warranty part reviews where door glass had chips or scratches.

10137600

This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of...

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Chromed Aluminum Wheels.

10137562

This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal...

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characteristic.

10137560

This preliminary informational bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

Infotainment

41 bulletins

10252163

XM Audio Traffic And Travel Link Availability And Operation.

10250067

Infotainment System Will Not Return to Media After Bluetooth Call Ends

10247684

Navigation Radio, Radio, Amplifier, Human Machine Interface.

10247681

Information On Requests To Add OnStar Bluetooth Option.

10247017

Date Displayed On The Radio Is One Day Ahead

10247004

Navigation Radio Mapping.

10246950

Diagnostic Tip How To Change The Audio Cue Volume On Start UP.

10246854

Key Off Radio Operation.

10246853

Key Off Radio Operation.

10246683

Service Update for Inventory and Customer Vehicles Connected Navigation Radio Voice Command Not Working Expires with...

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Base Warranty - Eqluipped with Connected Navigation Radio (UHQ)

10246682

Service Update for Inventory and Customer Vehicles Connected Navigation Radio Voice Command Not Working Expires with...

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Base Warranty

10245323

Navigation Radio, Radio, Amplifier, Human Machine Interface.

10231621

This Preliminary Information communicates diagnostic tips for a condition of No GPS location on Radio.

10178965

This technical bulletin provides repair information to correct a customer concern of Loss of Radio Audio Shortly After...

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an OnStar In-Vehicle Voice Message Is Heard.

10160672

This Preliminary Information communication provides information to the technician about vehicles that the Navigation...

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radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.

10156991

This Preliminary Information communication provides information to the technician with a diagnostic tip for navigation...

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radios that have inaccurate entries at times when using the voice recognition to input the address. When using the Navigation command "Address" or "Destination" this Allows an address to be stated as a one-shot method. When using the Navigation command "Directed Address" this Allows an address to be stated one step at a time. Directed address option may be a better choice for entering that address.

10156956

This Preliminary Information communication provides information to the technician about vehicles that display a...

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?Propulsion Power is Reduced? in the Driver Information Center when driving in the mountains. Dealer should advise the customer the vehicle should be placed in Mountain Mode on the vehicle when the vehicle has a full charge if their travel plans involve mountainous driving before the next charge event.

10156941

This Preliminary Information communication advises the technician what affects electric range and provides driving tips for better energy efficiency.

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Vehicles may have an electric range is less than customer expectations or what is being displayed on the in-vehicle display for EV range.

10156940

This Preliminary Information communication provides information to the technician about vehicles that display a...

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10150634

This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a...

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feedback form to the GM navigation disc center website.

10143443

This Preliminary Information communication provides information to the technician about vehicles that may have an issue...

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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

10142222

This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a...

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feedback form to the GM navigation disc center website.

10140359

This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions...

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and to correct the customers concern of the radio being loud during navigation.

10139364

This Preliminary Information communication provides information to the technician about vehicles that may have an audio...

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cue volume is too high or too low when starting or powering down the vehicle. Technician can adjust the volume of the cue audio by pushing config button on the center stack and then select radio settings and then audio cue options. Dealer should advise the customer that adjusting the radio volume knob while the audio cue is playing will also turn the volume up and down.

10139344

This Preliminary Information communication provides information to the technician about vehicles that display a...

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10139176

This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not...

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function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.

10139099

This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a...

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condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.

10139071

This preliminary informational bulletin provides information onUnexpected Loss of Radio Audio (Radio Goes Silent/No...

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Sound) and Other Blackberry Phone - Bluetooth Issues Concern.

10138687

This preliminary bulletin provides information to reset the phone and factory reset of the radio to correct the...

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customers concern of the iphone connection concerns.

10138574

This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions...

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and to correct the customers concern of the radio being loud during navigation.

10138568

this preliminary informational bulletin provides information to reprogram the radio to resolve Voice Recognition, Media...

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Data, Route Guidance, DVD Playback Concerns caused by an internal software concern

10138558

This preliminary information bulletin provides information on reprogramming the radio due to a comment on the radio...

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locking up and becoming inoperative.

10138185

This preliminary informational bulletin provides information for Navigation System Inoperative When Using Voice...

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Recognition to Enter Address ? Canada Only

10137850

This preliminary bulletin provides a procedure to reprogram the IPC to correct the customers concern of random messages...

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displaying on the DIC.

10137824

This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions...

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and to correct the customers concern of the radio being loud during navigation.

10137801

This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a...

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feedback form to the GM navigation disc center website.

10135400

This preliminary informational bulletin provides repair information for a customer concern of after pairing their iPhone...

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to the radio, the phone does not automatically re-pair and is no longer shown in the radio?s ?Device List?.

10135337

This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.

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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

10135290

This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a...

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10135244

This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc...

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information.

10135210

This preliminary bulletin provides information to reset the phone and factory reset of the radio to correct the...

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customers concern of the iphone connection concerns.

Fuel System

31 bulletins

11009156

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

11004727

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

10253061

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure...

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the line is reinstalled correctly to avoid a no/low fuel pressure situation.

10247683

Navigation Radio, Radio, and Integrated Center Stack.

10245322

Navigation Radio, Radio, and Integrated Center Stack.

10213816

This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable...

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diesel fuel.

10213759

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10208027

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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10199281

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...

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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

10198890

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...

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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

10190413

This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...

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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.

10183779

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10176310

This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...

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10171318

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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10163261

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10158858

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10157018

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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10154552

This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks...

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using the evaporative emission cart smoke machine and ultrasonic leak detectortools.

10150632

This informational bulletin provides information on top tier fuels and what brands are available.

10147348

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure...

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the line is reinstalled correctly to avoid a no/low fuel pressure situation.

10142220

This informational bulletin provides information on top tier fuels and what brands are available.

10139279

This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if...

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debris have entered the exhaust system.

10139209

This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER...

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Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.

10139061

This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year.

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Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel.

10138113

This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.

10137901

This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.

10137799

This informational bulletin provides information on top tier fuels and what brands are available.

10137621

This informational bulletin provides information for maintenance cleaning of the fuel injectors.

10137620

This informational bulletin provides information for maintenance cleaning of the fuel injectors.

10135241

This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.

10135240

This informational bulletin provides information for maintenance cleaning of the fuel injectors.

Transmission

30 bulletins

11014577

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

11006421

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.

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The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

11001321

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10253150

Transmission Component Restriction Program.

10253149

Transmission Component Restriction Program.

10246595

Change in Automatic Transmission Add Condition Documentation and Claim Submission

10246593

Warranty Administration ? Change in Automatic Transmission Add Condition Documentation and Claim Submission

10239103

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

10234619

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10231615

This Preliminary Information communication provides information to the technician about the rear view camera options on...

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the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.

10213700

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

10213007

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...

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test.

10200152

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10191163

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

10165079

This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering...

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gear due to seeing grease or sealant on certain locations on the gear.

10162137

This Preliminary Information communication provides additionalinformation to the technician about how to diagnosis a...

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vehicle that will not shift out of park.

10161968

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10161000

This Preliminary Information communication provides information to the technician about vehicles that have transmission...

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fluid found in the Power Inverter Module aux pump connector. Technician will need to replace the Aux pump with new harness and clean Power Inverter Module connections.

10160133

This informational bulletin provides normal operating characteristics and diagnostic information on Manual...

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transmissions.

10154975

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...

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test.

10154592

This Preliminary Information communication provides information to the technician when the vehicle will not charge the...

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high voltage battery, current Diagnostic Trouble Codes, and the vehicle will not shift out of park. Technician will follow Service Information for any current Diagnostic Trouble Codes. Technician will insure the charge cord is working correctly. Verify that the issue was not a result of charging infrastructure. Also monitoring the proximity signal for an improper or noisy signal as called out in the current version of PIP4905 may assist in finding a receptacle concern. Inspect the charge receptacle for cracking or water intrusion. If you find an issue with the charge receptacle, a new updated charge receptacle has been released to address the issues.

10143778

This Preliminary Information communication provides information to the technician about the rear view camera options on...

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10138168

This Preliminary Information communication provides information to the technician about the rear view camera options on...

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10138130

This informational bulletin provides technicians with information to assist in identifying operating characteristics of...

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manual transmissions that repair attempts will not change.

10138053

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...

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test.

10138025

This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering...

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gear due to seeing grease or sealant on certain locations on the gear.

10137640

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...

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test.

10137554

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10137490

This Preliminary Information communication provides information to the technician about the rear view camera options on...

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10135392

This preliminary informational bulletin provides repair information for a customer concern of a clunk noise when...

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shifting into Drive or Reverse, or during heavy acceleration.

Tires & Wheels

29 bulletins

11026104

This service bulletin provides information on Tire Sidewall Irregularities.

10253770

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

10253584

Information on Removal/Cracking of Stainless Steel Wheel Nut Caps.

10250084

Refinishing Aluminum Wheels

10246571

Refinishing Aluminum Wheels

10244274

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...

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repairs requiring balance and Road Force measurement.

10237340

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...

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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

10235799

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...

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repairs requiring balance and Road Force measurement.

10235716

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...

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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

10231519

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

10231518

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...

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ride characteristics of GM cars and trucks.

10213760

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

10213757

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...

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ride characteristics of GM cars and trucks.

10205738

This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance,...

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Shake, Flat Spotting) of GM Original Equipment Tires.

10174300

This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.

10161906

This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

10155051

This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.

10140436

This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...

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possible chances of the customers concerns over tire vibration are repair.

10138681

This informational bulletin provides the technician with information on tire radial force variations and how to use it.

10138639

This informational bulletin provides the technician the proper way to install and torque the wheel.

10138638

This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.

10138637

This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...

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possible chances of the customers concerns over tire vibration are repair.

10138631

This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow...

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tire leak and low tire psi message on.

10138630

This informational bulletin explains the use of Nitrogen in GM tires.

10138591

This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...

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possible chances of the customers concerns over tire vibration are repair.

10137928

This informational bulletin explains a normal condition of new tires may shake and vibrate for the first few miles.

10137927

This informational bulletin provides the technician with information on tire radial force variations and how to balance...

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a tire using the balancer.

10137841

This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...

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possible chances of the customers concerns over tire vibration are repair.

10137255

This informational bulletin provides additional information to the technician on how to check for Tire Radial Force...

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Variations and the difference between balancing a flange and flangeless rim.

Lighting

27 bulletins

11009764

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...

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Accessories.

11009088

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

10252858

OnStar Locks Up When Virtual Advisor Is Enabled.

10252857

OnStar Locks Up When Virtual Advisor Is Enabled.

10250006

This Preliminary information communicates to dealers of a known issue with failed map update

10249011

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...

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Fog/Driving Lamp Damage.

10247552

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...

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Accessories.

10239154

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

10237387

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...

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10217762

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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10213252

This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...

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Tires and PDI installed Limited Production Option (LPO) Tires.

10207913

This bulletin provides a diagnostic service procedure to correct customer concerns of Reduced Propulsion (EREV),...

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Malfunction Indicator Lamp (MIL) Illuminated with DTC P0C17, P1B03 and/or P0C01 Set.

10201285

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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10199285

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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10173416

This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and...

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the Proper use of GM Simplified Maintenance Schedules.

10169354

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...

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Guidelines.

10165123

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...

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10155009

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...

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Guidelines.

10139179

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...

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10138629

This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and...

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recommended practices.

10138556

This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation...

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settings for concernc regarding noice drop outs during calls and muffled sound.

10137781

This informational bulletin was created to inform that any accessories that are install from the GM factory will be...

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covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).

10137385

This informational bulletin was created to inform that any accessories that are installed from the GM factory will be...

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covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).

10135383

This informational bulletin provides dealership personnel information on unscheduled supplemental services (including...

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flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).

10135321

This Preliminary Information communication provides information to the technician about vehicles that show an error...

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message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.

10135242

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...

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10135219

This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.

Software & Calibration

26 bulletins

10246614

Vehicle Software Enhancements

10245863

Delayed Rate and Departure Time Charge Mode Software Anomaly

10242061

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10222777

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10213765

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10201115

OnStar Voice Fallback Number Update

10188403

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10140362

This preliminary information bulletin provides a procedure to perform a software update for the EL-50332.

10139074

This preliminary informational bulletin provides a revision for PI0011C to add the 2013-2014 model years and update...

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Warranty Information.

10139072

This preliminary informational bulletin provides a revision for PI0574A to include the 2013-2014 model year vehicles,...

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update the covered models and the Recommendation/Instructions section.

10139057

This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation...

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Information and Transaction Submissions Procedure and general content updates.

10139049

This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor...

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Operation.

10139043

This informational bulletin provides a revision for 13-00-89-004A to include updated information.

10139041

This informational bulletin provides a revision for 05-03-07-009E to add the 2014 model year and update the Labor...

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Operations.

10139040

This informational bulletin provides a revision for 10-00-89-016 to include the 2012-2014 model years and update the...

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Labor Operation graphic.

10139039

This informational bulletin provides a revision for 06-00-89-026J to add the 2014 model year and update the labor...

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operations.

10139036

This informational bulletin provides a revision for 09-07-30-018C to add the 2014 model year and update the Labor...

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Operation.

10139033

This informational bulletin is a revision for 03-06-03-004G to add the 2014 model year and update the Labor Operation.

10139027

This informational bulletin is a revision for 11-00-89-007B to add the 2014 model year and update the Labor Operation...

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List.

10139025

This informational bulletin is a revision for 07-00-89-037E to add the 2014 model year and to update the labor operation...

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under Courtesy Transportation Warranty Transaction Submission.

10139024

This informational bulletin is a revision for 09-00-89-016B to add the 2014 model year and update the labor operation.

10139021

This informational bulletin provides a revision for 03-08-48-006I to add model years and update parts information.

10138577

This preliminary information bulletin provides a procedure to perform a software update for the EL-50332.

10138107

12236 - Service Update.

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The arm rest is attached to the rear floor console by a latch. On some vehicles, the opening in the floor console may be too large. If this condition exists, the customer may hear a rattle sound. Under certain vehicle conditions, the potential exists for the removable arm rest to separate from the console. Dealers are to replace the rear floor console if the removable arm rest is not properly attached.

10138045

This informational bulletin provides information on Voice Recognition Release Note for v2017 Map Update.

10137827

This preliminary information bulletin provides a procedure to perform a software update for the EL-50332.

Brakes

25 bulletins

11007936

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...

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strut due to fluid leak.

11007935

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...

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strut due to fluid leak.

10247022

Pulsation Or Drumming Noise Felt Through Brake Pedal On Light Apply.

10247021

Pulsation Or Drumming Noise Felt Through Brake Pedal On Light Apply.

10247020

Pulsation Or Drumming Noise Felt Through Brake Pedal On Light Apply.

10246913

EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message

10246912

EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message

10246911

EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message

10246910

Additional Information On Bleeding The Brakes

10246909

Additional Information On Bleeding The Brakes

10246908

Additional Information On Bleeding The Brakes.

10245843

Long Brake Pedal Travel and/or Reduced Brake Performance

10233829

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...

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disk on gasket sealing surfaces or reused parts.

10212578

Customer Satisfaction.

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During the period from December 10, 2017 through July 11, 2018, some vehicle owners may have been incorrectly denied the 8 years/80,000 miles emissions warranty coverage for the replacement of an Electro-hydraulic Brake Control Module (EBCM). This resulted in these owners being erroneously charged for this repair. Owners who paid for the replacement of an EBCM during this period that would have been covered under the 8 years/80,000 miles emissions warranty will be reimbursed for this repair.

10195128

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...

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strut due to fluid leak.

10190248

Diagnostic Tips for Loss Of Brakes, Brake Pedal Going To Floor, Brake Pedal Hard, Brake Pedal Mushy, Possible Service...

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Brake Assist and/or Service Stabilitrak Lights Illuminated Condition Some customers may comment on the brake pedal going to the floor, brake pedal hard, brake pedal mushy, or possible Service Brake Assist and/or Service Stabilitrak lights illuminated

10163260

This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly...

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abrasive disk on gasket sealing surfaces or reused parts.

10160981

This Preliminary Information communication provides information to the technician with some additional steps that are...

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needed to help perform a successful brake bleed on the Chevy Volt or the Cadillac ELR. Technician will need to use the tool J-29532-B to maintain 30 pounds per square Inch during the brake bleeding process.

10160631

This Preliminary Information communication provides information to the technician about vehicles equipped with absorbent glass mat 12 volt battery.

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Technician should insure that the EL-50313 Midtronics GR8 battery charger/tester has the current calibrations. When using the battery charger insure that absorbent glass mat and the correct cold cranking amps is selected.

10159569

This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk...

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on gasket sealing surfaces or reused parts.

10158853

This informational bulletin provides information for dealers/technicians on when vehicle pulls to the left or right when...

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regenerative braking paddle applied, and/or when brake pedal applied.

10139080

This informational bulletin provides information for Disc Brake Warranty Service and Procedures.

10138228

12266 - Service Update.

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During vehicle startup, the Electric Park Brake telltale and the Service Electric Parking Brake telltale may illuminate in error. Dealers are to reprogram the Electronic Parking Bracke Control Module.

10137680

This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red...

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brake light intermittently comes on.

10135410

This informational bulletin provides technicians with a brake lathe calibration procedure.

HVAC & Climate

14 bulletins

11017031

This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...

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weather climates and testing those batteries.

11006290

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

10247063

A/C Blows Warm Or Poor Performance.

10215643

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

10155012

This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS)...

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concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.

10140439

This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.

10139282

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or...

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cold weather climates and testing those batteries.

10139185

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or...

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cold weather climates and testing those batteries.

10138605

This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.

10138594

This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.

10138139

This technical bulletin provides repair information for the correction of a customer concern of short duration musty...

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odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.

10137844

This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.

10135403

This preliminary informational bulletin provides repair information for repositioning an A/C drain hose for a customer...

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concern of water present on front passenger floor.

10135395

This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor...

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emanating from HVAC system.

Steering

11 bulletins

10253589

Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel

10248748

Special Coverage Adjustment ? Power Steering Stick-Slip

10247709

Service Steering Message or Service Stability Message.

10247054

Service Steering Message or Service Stability Message.

10246976

Service Power Steering Message.

10246955

Guidelines For NJ1 Power Steering Powerpack

10246954

Guidelines For NJ1 Power Steering Powerpack

10178292

This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.

10138087

This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid...

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reservoir.

10137860

This preliminary bulletin provides a procedure to repair or replace the steering column seal to correct the customers...

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concern of a groan, squeak or rubbing noise when turning the steering wheel.

10135399

This preliminary informational bulletin provides a repair recommendation for a customer concern of notchy or stick/slip...

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feeling in steering wheel near center position.

Air Bags & Safety

11 bulletins

10250085

Seat Belt Extender Availability

10246609

Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic...

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Devices or Conductive Objects are Placed on Front Passenger Seat

10246572

Seat Belt Extender Availability

10245787

Passenger Presence System (PPS) May Command Seat Belt Reminder Chime Passenger Airbag Indicator On When Electronic...

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Devices or Conductive Objects are Placed on Front Passenger Seat

10245786

Passenger Presence System (PPS) May Command Seat Belt Reminder Chime Passenger Airbag Indicator On When Electronic...

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Devices or Conductive Objects are Placed on Front Passenger Seat

10239755

This service bulletin provides information on availability for a seat belt extender.

10140435

The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag...

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light turns on if electronic devices or conductive objects are placed on the seat.

10138628

This preliminary information provides a procedure to repair the seat belt webbing and latch by rolling it back over.

10138590

The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag...

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light turns on if electronic devices or conductive objects are placed on the seat.

10138552

This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt...

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Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat

10137840

The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag...

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light turns on if electronic devices or conductive objects are placed on the seat.

Hybrid & EV

10 bulletins

11007721

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

10252849

Vehicle Will Not Charge And Hybrid Loss Of Isolation With DTC P0AA6

10252848

Vehicle Will Not Charge And Hybrid Loss Of Isolation With DTC P0AA6

10252847

Vehicle Will Not Charge And Hybrid Loss Of Isolation With DTC P0AA6

10252846

Vehicle Will Not Charge And Hybrid Loss Of Isolation With DTC P0AA6

10252845

Vehicle Will Not Charge And Hybrid Loss Of Isolation With DTC P0AA6

10245782

Diagnostic Information for Intermittent 110/220V AC Plug-In Charging

10233358

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

10227375

This service bulletin provides repair information to correct a customer concern of vehicle not charging and hybrid loss...

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of isolation.

10137899

This prelimenary bulletin provides a information on how to possibly gather more information from the customer when...

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diagnosing a electric vehicle concern.

2013 Chevrolet Volt TSBs

Categories

Engine

Other

Electrical

Pre-Delivery & Maintenance

Body & Paint

Infotainment

Fuel System

Transmission

Tires & Wheels

Lighting

Software & Calibration

Brakes

HVAC & Climate

Steering

Air Bags & Safety

Hybrid & EV