2012 Chevrolet Volt TSBs
1,000 Technical Service Bulletins across 16 categories
Categories
Engine
225 bulletinsThis Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This engineering informational bulletin provides process for a GM engineering study on curtain Takata Airbag Steering...
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Wheel Modules and needs the used Takata airbags to be returned to GM.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about the replacement Accessory Power...
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Module does not have an orange wire harness like the original. Technician will need to order a jumper harness General Motors part number 24268507.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin provides information for engine oil life monitor operation calculation.
This service bulletin provides information for engine oil life monitor operation calculation.
Knock or Pop Noise Heard When Coming to a Stop or at Low Speeds Over Small Bumps.
This bulletin updates the position of General Motors on refinishing aluminum wheels.
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GM has determined that wheel refinishing under warranty will no longer be performed.
Engine Or Exhaust Noise While Driving In Extended Range Mode.
Drive Motor Generator Control Module
Drive Motor Generator Control Module
Drive Motor Generator Control Module
Drive Motor Generator Control Module.
Drive Motor Generator Control Module.
Drive Motor Generator Control Module.
Unable To Charge Check Engine Lamp.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
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and improve fuel economy.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Check Engine Lamp
Check Engine Lamp
Check Engine Lamp
Check Engine Lamp
Information for Engine Oils Used in 2014 Model Year Vehicles
Supplemental Repair Required for Drive Motor Battery Coolant Radiator Replacement
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This service bulletin provides information to dealership personnel on automatic transmission shift and engine...
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driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about vehicles that may have a Battery...
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Saver Message or red Battery Indicator displayed in the Driver Information Center. Technician may find Diagnostic Trouble Code P0AF8 set in history. Technician will need to the 12 volt battery using the GR8 Battery tester. The technician will need to perform the Direct current Power Conversion Test published in Global Service Information to check for maximum current and voltage output. This test requires the use of a Carbon Pyle load tester. In addition, the technician can select the 14V Power Module Control Function in the Engine Control Module and Accessory Power Module Setpoint in the Body Control Module by using the Scan Tool in order to check that the system is able to respond to current loads. If the test fails, if there were low voltage Diagnostic Trouble Codes or P0AF8 was set, the technician should confirm that the 200 amp fuse located in the X50D Fuse Block is torqued to correct specification. Technician should check the voltage on both sides of the 200 amp Fuse while there is a load applied and comparing the voltage readings. Voltage drop can be checked from the positive battery post to the Accessory Power Module side of the 200 amp fuse as well. If the Accessory Power Module will output current under a load but the voltage is low on both sides of the fuse when compared to the voltage output at the Accessory Power Module, check the following Service Information for any other Diagnostic Trouble Codes that may have led to the low voltage condition, Accessory Power Module output terminal is clean and torqued to specification, The Accessory Power Module output cable ring terminal is properly seated to the Accessory Power Module output terminal post and its condition, and test the voltage drop on the ground cables to the engine block, transmission, body and chassis to ensure they are within specification.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...
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engine is started while diagnosing for noise from the engine or transmission.
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...
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Turbochargers Returned to Warranty Part Center.
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Preliminary Information communication provides information to the technician about a no start or another concern...
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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint.
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GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician the steps to diagnose and repair...
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vehicles that have Check Engine Light illuminated with an "Engine Unavailable" and ?Reduced Propulsion? messages on the Driver Information Center. Technician will find Diagnostic Trouble Code P1B03. Technician should replace Motor 1 Stator.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
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and improve fuel economy.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
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and improve fuel economy.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
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Identification.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by...
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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for...
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customer concerns related to wheel alignment.
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...
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correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This Preliminary Information communication provides information to the technician about vehicles that have Service...
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Vehicle Soon Lamp or Check Engine Lamp is on. Technician may find Diagnostic Trouble Code P0534. Technician will use a scan tool to check for all Diagnostic Trouble Codes that are set, but should not delete any Diagnostic Trouble Codes found. Technician should also capture any Freeze Frame data in a Global Diagnostic System 2 Session Log. Technician will need to inspect the Rechargeable Energy Storage System and replace if it has three notches. On Volt and Ampera models check the Hybrid Processor Control Module 2 for having the latest software. Technician should update the Hybrid Processor Control Module 2 with the latest calibrations if need. If the module is up to date use Global Diagnostic System 2 to monitor the High and Low Side Refrigerant Pressures with the Air Conditioner Compress or Speed with the Heater-Vent-Air Conditioning temperature to maximum cold, high blower speed. Technician should follow published Service Information diagnostics if Diagnostic Trouble Code P0534 sets. If the technician finds both the High and Low Side Refrigerant Pressures are found to be low then connect the Refrigerant Recovery/Recharge Air Condition machine and check the Refrigerant level. Technician should follow ?Refrigerant Loss? in Service Information Diagnostics if the refrigerant level is less than 800 grams. When working on Spark Electric Vehicle technician should follow all published Service Information diagnostics before and other diagnostics or repairs. Technician should use the GE 50300 Refrigerant Recovery/Recharge Air Condition machine and check the R1234yf Refrigerant level. If the Refrigerant level is low technician should follow published Service Information diagnostics. If the Refrigerant level is over 500 grams technician will use Global Diagnostic System 2 to verify if the Remote Heater and Air Conditioning Module is up to date and update if n
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
Read full bulletin
test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This preliminary information bulletin provides a procedure to correct a condition of a Check Engine Light with DTC P0C4A...
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that Sets immediately after a repair to the High Voltage battery cooling system that involves draining/refilling of coolant.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
Read full bulletin
transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
Read full bulletin
one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This Preliminary Information communication provides information to the technician about a no start or another concern...
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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This informational bulletin provides information on replacing the intake manifold when the engine is replaced after...
Read full bulletin
severe internal engine damage.
This Preliminary Information communication provides information to the technician about vehicles that may have a Check...
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Engine Lamp or Service Vehicle Soon lamp on after charging. If the technician finds Diagnostic Trouble Codes P16C4 or P16C5 set in history, the Hybrid Powertrain Control Module will need to be reprogrammed. If the Diagnostic Trouble Codes are current or return and the Hybrid Powertrain Control Module and the Battery Charger Control Module have the current calibrations then processed to follow published Service Information diagnostics. This may lead to Battery Charger Control Module replacement.
This Preliminary Information communication provides information to the technician about vehicles that will not charge...
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and Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0AA6 and/ or a P1F0E set on 2011-2013 Volt or a P0DAA on 2014 Volt or Cadillac ELR in the Hybrid Powertrain Control Module 2.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact Partechand/orthe Techline Customer Support Center for additional support.
This Preliminary Information communication provides information to the technician about vehicles that may have a Battery...
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Saver Message or red Battery Indicator displayed in the Driver Information Center. Technician may find Diagnostic Trouble Code P0AF8 set in history. Technician will need to the 12 volt battery using the GR8 Battery tester. The technician will need to perform the Direct current Power Conversion Test published in Global Service Information to check for maximum current and voltage output. This test requires the use of a Carbon Pyle load tester. In addition, the technician can select the 14V Power Module Control Function in the Engine Control Module and Accessory Power Module Setpoint in the Body Control Module by using the Scan Tool in order to check that the system is able to respond to current loads. If the test fails, if there were low voltage Diagnostic Trouble Codes or P0AF8 was set, the technician should confirm that the 200 amp fuse located in the X50D Fuse Block is torqued to correct specification. Technician should check the voltage on both sides of the 200 amp Fuse while there is a load applied and comparing the voltage readings. Voltage drop can be checked from the positive battery post to the Accessory Power Module side of the 200 amp fuse as well. If the Accessory Power Module will output current under a load but the voltage is low on both sides of the fuse when compared to the voltage output at the Accessory Power Module, check the following Service Information for any other Diagnostic Trouble Codes that may have led to the low voltage condition, Accessory Power Module output terminal is clean and torqued to specification, The Accessory Power Module output cable ring terminal is properly seated to the Accessory Power Module output terminal post and its condition, and test the voltage drop on the ground cables to the engine block, transmission, body and chassis to ensure they are within specification.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Preliminary Information communication provides information to the technician about vehicles that may have a Service...
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Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Codes P0C57, P0C58 and/or P0C62. When the technician has duplicated and is unable to find a repair after checking wiring and following normal diagnosis, please replace the Motor B Position Sensor to resolve the concern. Also insure that the Drive Motor Generator Control Module has the latest calibration.
This Preliminary Information communication provides information to the technician about vehicles that will not charge...
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and Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0AA6 and/ or a P1F0E set on 2011-2013 Volt or a P0DAA on 2014 Volt or Cadillac ELR in the Hybrid Powertrain Control Module 2.
This Preliminary Information communication provides information to the technician about a no start or another concern...
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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...
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how toptier fuels should be used to reduce carbon build up.
This informational bulletin provides information to the tech to test the PCV for proper performance before replacing the...
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camshaft cover to correct a MIL On w/DTC P0171.
This informational bulletin provides information to the tech to test the PCV for proper performance before replacing the...
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camshaft cover to correct a MIL On w/DTC P0171.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician about vehicles with an original 2 x 4 Motor A resolver connector.
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There is a new sealed 1 x 6 design for resolver signal robustness under vibration. Technician will need to replace the internal harness, Generator Position Sensor Stator for Motor A, and Drive Motor Power Inverter Module Cable Terminal Insulator Block.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This Preliminary Information communication provides information to the technician that First Responder Guides for...
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General Motors vehicles can be accessed via the web at http://www.gmstc.com. orhttp://www.nfpa.org/
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P0497 stored. Technician will inspect all Evaporative Emissions System components and replace any component that is saturated with liquid fuel. Also Evaporative Emissions System lines should be blown out. Insure the customer is aware that over filling the fuel tank may lead to a repeat concern.
This Preliminary Information communication provides information to the technician about vehicles that may have a engine...
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noise is sometimes louder than expected. Also will explain the known normal and abnormal reasons why the engine may be louder. When the vehicle speed is between 25-50 miles per hour the road noise does not mask the engine noise this is considered normal. When the vehicle is first started for the day the system will perform a catalyst preconditioning for about a minute. At this time the engine will seem louder than normal, this is normal. At times the engine often runs at wide open throttle, but at a reduced speed. This sound is uncharacteristic of a four-cylinder engine in a traditional sedan, but is a characteristic of an extended range electric vehicle such as the Chevrolet Volt. Technician will be able to inspect for abnormal induction ground-out conditions. These locations should be checked lower rubber isolator on air box not installed correctly or missing, upper induction resonator cover not installed properly, refrigerant line not bolted to engine support bracket, and throttle body contacting coolant pipes behind it. Abnormal exhaust ground-out conditions should also be inspected. These locations are at the exhaust clamp rearward of the second catalytic converter is contacting the battery heat shield, exhaust resonator underbody is contacting the heat shield. Repair any abnormal issue found.
This Preliminary Information communication provides information to the technician about a no start or another concern...
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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This informational bulletin provides information for the dealer technician to gather as much information to help aid...
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Engineers by completely filling out requested reports.
This informational bulletin provides information on a normal engine operating condition for faster emission warm up...
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time.
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...
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Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication advises the technician the High Voltage Drive Motor Battery and Battery...
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Sections are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...
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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This Preliminary Information communication advises the technician the High Voltage Drive Motor Battery are being placed...
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on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about vehicles that may have whistle,...
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scrape or whine type noise while driving that may be more noticeable during regenerative braking. Technician may find this noise emanating from the left side of the drive unit. The tech may also state that the vehicle has a current or history diagnostic trouble code P0A46. The noise may be caused by the drive motor rotor bearing cage separated. Technician should replace the bearing with the new updated part number.
This Preliminary Information communication provides information to the technician about vehicles that have Service...
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Vehicle Soon Lamp or Check Engine Lamp is on. Technician may find Diagnostic Trouble Code P0534. Technician will use a scan tool to check for all Diagnostic Trouble Codes that are set, but should not delete any Diagnostic Trouble Codes found. Technician should also capture any Freeze Frame data in a Global Diagnostic System 2 Session Log. Technician will need to inspect the Rechargeable Energy Storage System and replace if it has three notches. On Volt and Ampera models check the Hybrid Processor Control Module 2 for having the latest software. Technician should update the Hybrid Processor Control Module 2 with the latest calibrations if need. If the module is up to date use Global Diagnostic System 2 to monitor the High and Low Side Refrigerant Pressures with the Air Conditioner Compress or Speed with the Heater-Vent-Air Conditioning temperature to maximum cold, high blower speed. Technician should follow published Service Information diagnostics if Diagnostic Trouble Code P0534 sets. If the technician finds both the High and Low Side Refrigerant Pressures are found to be low then connect the Refrigerant Recovery/Recharge Air Condition machine and check the Refrigerant level. Technician should follow ?Refrigerant Loss? in Service Information Diagnostics if the refrigerant level is less than 800 grams. When working on Spark Electric Vehicle technician should follow all published Service Information diagnostics before and other diagnostics or repairs. Technician should use the GE 50300 Refrigerant Recovery/Recharge Air Condition machine and check the R1234yf Refrigerant level. If the Refrigerant level is low technician should follow published Service Information diagnostics. If the Refrigerant level is over 500 grams technician will use Global Diagnostic System 2 to verify if the Remote Heater and Air Conditioning Module is up to date and update if n
This Preliminary Information communication provides information to the technician about the difficulty in detecting...
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internal combustion engine misfires with a fully charged high voltage battery. Technician should ensure that the high voltage battery charge indicator is showing at least 2 bars below fully charged whenever performing strategy based diagnostics related to misfire.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about improper engine block cleaning...
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during engine block service could lead to lines in the block deck surface that may be mistaken for cracks. Technician using improper block deck cleaning methods may see lines in the block deck surface. These lines are the result of using abrasive pad bristle devices to clean the gasket surface of the engine components. Technician should use the latest version of bulletin 00-06-01-012 for complete details on the use of these devices.
This Preliminary Information communication advises the technician the High Voltage Drive Motor Battery are being placed...
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on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine...
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Damage.
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
This Preliminary Information communication provides information to the technician about vehicle that may OnStar...
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inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
This Preliminary Information communication provides information to the technician about vehicles that may have a Service...
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Engine Soon Malfunction Indicator Lamp and a reduce propulsion message on the Driver Information Center. Technician may find multiple battery voltage performance codes. Technician should record all the Diagnostic Trouble Codes in a session log. Technician should determine if the Diagnostic Trouble Codes are related to one battery interface module. If the Diagnostic Trouble Codes are across the pack in multiple sections technician will need to update the Battery Energy Control Module and Hybrid Powertrain Control Module 2 using Service Programming System. If the Diagnostic Trouble Codes return after updating, the technician will need to contact General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that may have whistle,...
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scrape or whine type noise while driving that may be more noticeable during regenerative braking. Technician may find this noise emanating from the left side of the drive unit. The tech may also state that the vehicle has a current or history diagnostic trouble code P0A46. The noise may be caused by the drive motor rotor bearing cage separated. Technician should replace the bearing with the new updated part number.
This Preliminary Information communication advises the technician that the 4ET50 electric variable automatic...
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transmission assembly and component restriction for the 2011-2015 MY Chevrolet Volt and Cadillac ELR. Dealer will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication advises the technician the High Voltage Drive Motor Battery and Battery...
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Sections are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...
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Turbochargers Returned to Warranty Part Center.
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...
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General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...
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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer...
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concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
This informational bulletin provides information to dealership personnel on automatic transmission shift and engine...
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drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
This technical bulletin provides supplamental information to replace the drive motor battery radiator and install a...
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second grille screen to correct the customers concern of a coolant leak.
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine...
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when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
This Preliminary Information communication provides information to the technician about vehicles that will not charge...
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and Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0AA6 and/ or a P1F0E set on 2011-2013 Volt or a P0DAA on 2014 Volt or Cadillac ELR in the Hybrid Powertrain Control Module 2.
This Preliminary Information communication advises the technician that effective November 1st, 2010 the Drive Motor...
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Generator Control Module part number 24266807 and 24279524 will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine...
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when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
This informational bulletin provides information to the technician on what parts of an engine or transmission will...
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require the PQC to be notified.
This preliminary was created to inform the technician of a possible camshaft position exticer wheel not properly...
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installed, if the engine was just previously repaired,and procedure on how to use the special tool to install the exciter wheels properly.
This preliminary bulletin states to add the DTC symptom byte to the documentation to help aid engineering pinpoint...
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concerns when trying to locate a root cause.
This informational bulletin provides information to the technician on what parts of an engine or transmission will...
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require the PQC to be notified.
This informational bulletin provides information for the dealer technician to gather as much information to help aid...
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Engineers by completely filling out requested reports.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about customers that may complain of...
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various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...
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how toptier fuels should be used to reduce carbon build up.
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...
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General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...
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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This Preliminary Information communication advises the technician that effective November 1st, 2010 the Drive Motor...
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Generator Control Module part number 24266807 and 24279524 will be placed on restriction through the General Motors Technical Assistance Center Has now ended.
This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
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Identification.
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S.
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and Canada
This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly...
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replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and...
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filter.
This Preliminary Information communication provides information to the technician with the steps to diagnose and repair...
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vehicles with a Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0335 and or P0336 stored in the Power inverter module. Technician will need to inspect G113 if the ground eyelet is not tight replacing the bolt with a shorter bolt. If either of the Diagnostic Trouble Codes P0335 or P0336 are stored in both the Engine Control Module and the Power inverter module or the codes are current, please follow published Service Information diagnostics. If the vehicle is a model year 2014, update the Power Inverter Module with the latest software in TIS2Web.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication advises the technician that the Drive Motor Generator Control Module part...
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number 24266807 is being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent engine misfire and a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0300, P0301, and/or P0304. Technician will need to follow published Service Information diagnostics first. If the Service Information diagnostics do not isolate a cause for this concern, inspect the inside of the fuel rail and/or fuel tank for fuel contamination. f fuel contamination is present, refer to the "Fuel System Cleaning" procedure in Service Information. Dealer will need to advise the customer to only use fuel from high quality high volume Top Tier fuel stations.
This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for an engine,...
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transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management Transaction submission, vehicle repair record retention and proper handling of assembly returns.
This technical bulletin provides a procedure to replace the drive motor battery coolant radiator and add a second grille...
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screen due to impact from stones/foreign material, in result of a coolant leaking.
This preliminary informational bulletin provides engineering information on no crank/no start due to discharged 12V...
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battery.
This informational bulletin provides information for service agents not required to contact product quality center for...
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CNG, LPG or gasoline engine, transmission and/or transfer case.
This preliminary information bulletin provides information for engineering on a engine no crank/no start due to...
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discharged 12V battery.
This preliminary information bulletin provides a procedure to inspect, clean and torque the battery harness terminal due...
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to the engine cranks long or slow, the Malfunction Indicator Light (MIL) is on or the battery is dead.
Other
179 bulletinsThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
New Vehicle Monitoring Programs Section in IVH
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM...
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technical assistance case using the dealer case management tool.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
Information on COAX Repair Kit Availability.
MIL Possible DTCs P1B10 And Or P1B0F.
MIL Possible DTCs P1B10 And Or P1B0F.
Reduced Propulsion Power While Driving In Mountains
Vacuum Coolant Fill Information.
Vacuum Coolant Fill Information.
Information on Driveline Clunk Noise
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Terminal Test Probe And Replacement Terminal.
Diagnostic Tip - Unable to Learn RKE Transmitters.
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Terminal Test Probe And Replacement Terminal.
Changing Turn-By-Turn Voice Response To Metric Or English Units
Poor Remote Transmitter Range/Remote Start Or TPM Indicator On
How To Disable The Remote Express Down Feature For Key Fob.
How To Disable The Remote Express Down Feature For Key Fob.
Diagnostic Tip Vehicle Will Not Crank Waiting To Initialize Message.
Explanation Electric Range Variation and Driving Tips For Maximum Range
High-Pitched / Whine Noise Heard Intermittently From Behind Rear Seats.
Heated Seat Operation After Performing A Remote Vehicle.
PAC Courtesy Transportation Assistance Program
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Information on Driveline Clunk Noise
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
Canadian Customers Unable To Place Calls In The United States
GM TAC Support of Vehicle Vibration Complaints.
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues
Requesting a New Key Code for Customer with Lost or Stolen Keys
Diagnostic Tip - Unable to Learn RKE Transmitters.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This informational bulletin provides information on proper use of floor mats.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
Essential Tools that Include Consumable Parts (U.S.
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Only)
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify...
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the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
IPC Odometer Programming Method Quick Reference Guide
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...
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higher CSi scores.
This informational bulletin provides information on interior cleaning products and what is offered to clean the...
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interiors of GM vehicles.
This informational bulletin provides information on interior cleaning products and what is offered to clean the...
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interiors of GM vehicles.
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...
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normal operations.
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada...
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Only).
This informational bulletin provides information on comebacks prevention information and using customer concern...
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verification sheets (CCVS).
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE...
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for vehicles that may need an upgrade.
This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This Preliminary information communicates that aPropulsion Power is reduced message occurs during regular operation, and...
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there are no DTCs present, then contact GM Technical Assistance for direction
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This technical bulletin provides repair information to correct a customer concern of reduced propulsion power without...
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DTCs on higher mileage vehicles (with P1.4 Cell Chemistry).
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This Preliminary communication provides information to the technician and the customer about vehicles that will not...
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charge at a remote location due to improper operation or not having theproper infrastructure for the 120V charge cord.
This Preliminary information communicates that aPropulsion Power is reduced message occurs during regular operation, and...
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there are no DTCs present, then contact GM Technical Assistance for direction
This informational bulletin provides information on proper use of floor mats.
This informational bulletin explains the importance of maintaining the vehicle.
This informational bulletin provides information on proper use of floor mats.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This informational bulletin provides information on interior cleaning products and what is offered to clean the...
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interiors of GM vehicles.
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...
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higher CSi scores.
This technical bulletin provides repair information to correct a customer concern of reduced propulsion power without...
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DTCs on higher mileage vehicles (with P1.4 Cell Chemistry).
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product...
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Allegation Resolution (PAR) claim.
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the...
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customer.
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...
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to complete some repairs.
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This informational bulletin provides information on comebacks prevention information and using customer concern...
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verification sheets (CCVS).
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle.
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Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This informational bulletin provides information on how to use floor mats.
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This Preliminary information communicates
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle.
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Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
This informational bulletin provides information on how to use floor mats.
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This Preliminary Information communication provides information to the technician about connectivity concerns when...
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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This information bulletin provides the dealers on how to submit a product information report.
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using...
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Customer Concern Verification Sheets (CCVS).
This preliminary informational bulletin provides information that accessory remote start does not work with OnStar...
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RemoteLink? phone application.
This informational bulletin provides information to dealership personnel on enhancing field product reports with digital...
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pictures.
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the...
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appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the...
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part numbers for the labels.
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...
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to complete some repairs.
This bulletin describes the Dealer special tool loan program process.
This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and...
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additional information concerning Policy decision making.
This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the...
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Approved Refinish Materials booklet information.
This preliminary informational bulletin provides a revision of PI0592A to add the 2013 and 2014 model years.
This informational bulletin is a revision for 10-00-89-005B to add the 2014 model year and labor codes.
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose...
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mirrior and/or bracket fell off.
This preliminary bulletin provides information on how to set the rear electric child locks.
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...
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may be un necessary.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides information on the proper oils to use on GM vehicles including information...
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regarding the differences of the Dexos oils.
This informational bulletin provides a revision for 01-00-89-010I to add the 2013 model year.
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer...
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inventory.
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...
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normal operations.
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE...
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for vehicles that may need an upgrade.
This informational bulletin advises the possible concerns that can happen when using a stop leak additive in the cooling...
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system.
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...
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may be un necessary.
This informational bulletin provides tips on how to care for the interior of the vehicle using products.
This preliminary bulletin provides information to the technician, to check for loose grounds and the correct labor op to...
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use
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...
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may be un necessary.
This preliminary bulletin provides information on diagnosing a water pump for what is considered a leak and replace the...
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pump correctly.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides information on how to use floor mats.
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
This informational bulletin explains the difference in oil filters and the possibilities of what may happen using the...
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incorrect filter.
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...
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higher CSi scores.
This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance...
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Claim (PAC) within the Courtesy Transportation Assistance Program.
This informational bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known...
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as a Product Allegation Resolution (PAR) claim.
This informational bulletin provides a revision for 01-00-89-010I to add the 2013 model year.
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...
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higher CSi scores.
This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in...
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vehicles.
This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended...
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Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.
This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of...
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torque specifications.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S.
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and Canada only).
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to...
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contact PQC prior to replacing an assembly (U.S. and Canada only).
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications...
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to Control GM Accessory Remote Start Kits.
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
This informational bulletin is to assist with the identification of issues that are not considered warrantable.
This information bulletin provides the technician with additional information on fixing the vehicle right the first time...
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by listing possible concerns to specific vehicles.
This technical bulletin provides a revision for 03-00-89-0061I to add the 2014 model year and Transport Mode heading.
This technical bulletin provides a revision of 05-09-40-002F to add the 2013-2014 model years.
This informational bulletin provides information for dealers to properly maintain vehicle in inventory.
This informational bulletin provides information on the proper cleaning products for GM hard or plastic surfaces, seats...
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carpet, vinyl.
This technical bulletin provides a procedure on aftermarket ALSL or DLC devices causing multiple issues due to suspected...
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tampering.
This informational bulletin provides information on fix it right for first time issues.
This technical bulletin provides a revision for 12-02-32-002 to add the 2013-2014 model years, add noise as a possible...
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condition and add a Note in the Instructions section.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This preliminary informational bulletin provides information on replacement for the auxiliary floor mat retainer due to...
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the floor mat retainer won't seat on the carpet.
This informational bulletin provides information on the replacement process for the product quality center.
This technical bulletin provides a procedure on suspected tampering due to aftermarket ALDL or DLC interface devices...
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causing multiple issues.
This preliminary bulletin informs the technician that the oil change procedure has changed and it should be reviewed.
This informational bulletin provides directions on submitting different PIRs
This technical bulletin provides a revision of 11-08-49-001E to add the 2014 model year.
This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.
This preliminary information bulletin is for information on COAX Repair Kit Availability.
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Revised from PI0572A
This preliminary information bulletin provides information on poor or no transmitter range when using the remote keyless...
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entry (RKE) and/or remote vehicle start (RVS).
Electrical
161 bulletinsThis Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...
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information.
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...
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information.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...
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information.
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...
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information.
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...
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information.
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
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repairing wiring harnesses.
This service bulletin provides information on key code security rules and information on GM keycode look-up applications...
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(U.S).
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...
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information.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.
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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
This bulletin provides information for dealers/technicians on the Lithium-Ion battery section and small pack exchange...
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procedure.
No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
DTC P0335 And Or P0336 Stored In The T6 Power Inverter Module.
DTC P0335 And/Or P0336 Stored In The HPCM.
DTC P0335 and Or P0336 Stored In The HPCM.
T18 Battery Charge Module.
T18 Battery Charge Module.
TAC Part Restriction - Accessory Power Module.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...
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information.
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...
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information.
High Voltage Safety ? High Voltage Disabling
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
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repairing wiring harnesses.
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
RESS Battery Coolant Level Low
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
Programming And Activation Of Replacement OnStar Modules.
TAC Parts Restriction - EBCM And BPMV
EBCM And BPMV
EBCM And BPMV
EBCM And BPMV
Vehicle Wiring Harness.
TAC Parts Restriction - EBCM And BPMV
AC Compressor And Integrated Control Module.
AC Compressor And Integrated Control Module (ACCM)
Hybrid Powertrain Control Module 2 (HPCM 2) Part Restriction
Hybrid Powertrain Control Module 2 (HPCM 2) Part Restriction
Hybrid Powertrain Control Module 2 (HPCM 2) Part Restriction
Hybrid Powertrain Control Module 2 (HPCM 2) Part Restriction.
Service Update for Inventory and Customer Vehicles Power Inverter Module Reprogram Expires with Base Warranty
GM Wiring Repair Strategy Information
Information on Counterfeit Airbag Modules
OnStar Module Does Not Support All B101D Symptom Codes.
Information on Counterfeit Airbag Modules
High Voltage Battery Section Serviceability - Essential Tool EL-50332
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...
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Procedure as Outlined Below)
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...
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Procedure as Outlined Below)
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...
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Procedure as Outlined Below)
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...
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Procedure as Outlined Below)
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...
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Procedure as Outlined Below)
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...
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Procedure as Outlined Below)
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...
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Procedure as Outlined Below)
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...
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Procedure as Outlined Below)
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...
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Procedure as Outlined Below)
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...
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Procedure as Outlined Below)
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...
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Procedure as Outlined Below)
This service bulletin announces the availability of a High Voltage battery pack refurbish kit when the battery pack...
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assembly needs to be replaced and information on how dealers can obtain the refurbish kit.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This Preliminary information communicates that the New battery section as a broken wiring harness clip, and to use a...
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Velcor strip to hold the harness in place.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
This service bulletin provides information for dealers/technicians on Advanced Propulsion Battery Pack Repair or...
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Replacement.
This service bulletin provides information on Module Harvesting.
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
This service bulletin announces the availability of a High Voltage battery pack refurbish kit when the battery pack...
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assembly needs to be replaced and information on how dealers can obtain the refurbish kit.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
SERVICE HIGH VOLTAGE CHARGING SYSTEM Message Displayed on Driver Information Center (DIC), Hybrid/EV Charging System...
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Disabled, DTCs Set, Revised HV Battery Surge Tank Coolant Fill Level
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1.
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IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2 The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This informational bulletin announces the availability of a High Voltage battery pack refurbish kit when the battery...
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pack assembly needs to be replaced and information on how dealers can obtain the refurbish kit.
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This warranty administration bulletin explains to the technician that when using wiring repair labor operations,...
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additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
This informational bulletin provides information on key code security rules and information on GM keycode look-up...
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applications.
This informational bulletin provides information on key code security and information on GM key code look up...
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applications.
This informational bulletin announces the availability of a High Voltage battery pack refurbish kit when the battery...
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pack assembly needs to be replaced and information on how dealers can obtain the refurbish kit.
This technical bulletin provides repair information to correct a customer concern of a Propulsion Power is Reduced...
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message displayed in the DIC and without DTCs set on higher mileage vehicles by reprogramming the HPCM 2.
N172130462 02 - Customer Satisfaction Program - Certain 2012 - 2015 model year Chevrolet Volt vehicles and 2014 ? 2016...
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model year Cadillac ELR vehicles equipped with a high voltage battery, may have a condition where it could gradually lose the ability to maintain voltage. If battery concerns are not addressed, over time the vehicle could enter a reduced propulsion mode while driving, or lose propulsion, or it may not start. Dealers are to update the Hybrid Powertrain Control Module 2 (HPCM2). This software update is intended to increase the amount of warning time provided.
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part...
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Number in eSI and how to locate the part(s) in the EPC.
This Preliminary Information communication provides information to the technician about vehicles that have a no charge...
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condition when using either the stationary 240V or the 120V charger. Technician may find Diagnostic Trouble Code P0D26 set in the Hybrid Powertrain Control Module 2. Technician will need to check the last 8 digits of the (VIN) Vehicle Identification Number. If the Vehicle Identification Number number is less than Vehicle Identification Number BU100954, perform the latest version of PIP4875 to program the Hybrid Powertrain Control Module 2. If the vehicle is a return or built after Vehicle Identification Number BU100954 Plug in the 120V charger and note the behavior of the charge indicator light on the Instrument Panel and the lights on the charge cord set Electric Vehicle Supply Equipment. If the light on the Instrument Panel is not steady green during a charging event, and the two upper charge cord set lights are steady green, record a GDS 2 snapshot from the Battery Charger Control Module Data. While monitoring the data in Global Diagnostic System 2, manipulate the charge cord coupler for proximity voltage changes. If the data has an erratic signal inspect the charge port receptacle connector for signs of water intrusion or corrosion in both the vehicle harness side and charge port side.
This Preliminary Information communication provides information to the technician about vehicles that may have Malfunction Indicator Lamp on.
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Technician my find Diagnostic Trouble Code P1B0F and or Diagnostic Trouble Code P1B10 set in the Hybrid Powertrain Control Module. Dealer should explain to the customer that inadvertently shutting the vehicle off while in motion (out of park) may cause this Malfunction Indicator Lamp to illuminate, and this is design intent.
This informational bulletin provides information on how to determine whether or not an airbag module is counterfeit or...
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not and what to do if a counterfeit airbag is found.
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...
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when replacing a module.
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction...
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Indicator Lamp on and may have a loss of propulsion. Technician may find Diagnostic Trouble Code P0604 set in the Hybrid Powertrain Control Module Technician will need to replace the (T6) Power Inverter Module.
This Preliminary Information communication provides information to the technician about vehicles that are unable to...
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charge the hybrid battery and the malfunction Indicator lamp is illuminated on the Instrument Panel Cluster. Technician may find a current or history code P16C1 or P16C2 set in the Battery Charging Control Module. Technician should update the Battery Charging Control Module with the latest software in Tis 2 Web. If the technician experiences any issues while programming the Battery Charging Control Module, please contact Techline for further assistance.
This informational bulletin provides diagnostic information for a No Start, Loss or Reduction of Propulsion condition,...
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advising the tech to test the battery packs and not just replace the 12 volt battery.
This informational bulletin provides diagnostic information for a No Start, Loss or Reduction of Propulsion condition,...
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advising the tech to test the battery packs and not just replace the 12 volt battery.
This Preliminary Information communication provides information to the technician about vehicles that may have a no...
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crank with a "Waiting to Initialize" message displayed on the Driver Information Center. Technician may also find a Diagnostic Trouble Code P0AFA in the Hybrid Powertrain Control Module 2.
This Preliminary Information communication advises the technician that some vehicles were not delivered with the Battery...
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Energy Control Module with the latest calibration. Technician may find a Diagnostic Trouble Code P0AA6. Technician will need to update the Battery Energy Control Module with the latest calibrations using Service Programming System.
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic...
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Trouble Code P0606 during normal vehicle servicing procedures such as clearing codes or connecting the 12 volt battery. To clear the Diagnostic Trouble Code technician will need to close all doors and rear hatch, press and hold the power button to put the vehicle into service mode, clear the Diagnostic Trouble Code using Global Diagnostic System 2, Power off the vehicle, open and close the driver?s door, wait one minute, and start vehicle and ensure Malfunction Indicator Lamp is not illuminated.
This warranty admin bulletin explains to the technician additional information may be needed when submitting...
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transactions when doing wiring repairs.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center...
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(DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive...
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finish".
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
This Preliminary Information communication provides information to the technician on the steps to vacuum fill to ensure...
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the cooling system is properly filled. Technician will need to use special tool GE-47716 Vac-N-Fill Coolant Refill Tool. Technician will also perform Hybrid/EV Battery Pack Coolant Pump Bleed Procedure in the GDS2 tool. After performing the GDS2 coolant bleed procedure drive vehicle for approximately 5 miles in a slalom type of situation to purge any remaining air from battery pack cooling plates.
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...
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and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...
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when replacing a module.
This warranty admin bulletin explains to the technician additional information may be needed when submitting...
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transactions when doing wiring repairs.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This Preliminary Information communication provides information to the technician about vehicles that have the chime...
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sounding for 8 to 10 minutes after the vehicle is running and all the doors closed. The concern may have started after the body control module was updated. Make sure the keyless entry module software is at the latest available from TIS2WEB. The software mismatch between the two modules can cause this concern. If the software is up to date follow normal service information diagnostics.
This Preliminary Information communication provides information to the technician to address a low voltage concern that...
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causes a"Service Power Steering" message. Dealer will inspect theX50 auxiliary under hood fuse box for loose connections.
This Preliminary Information communication provides information to the technician for balancing a hybrid battery pack...
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after replacing a battery section. Certain unlisted codes may be experienced when using the battery service tool EL50332. If the codes are experienced check the following before calling Midtronic. Please make sure the USB memory stick is fully inserted into the machine. Make sure to follow the on screen instructions do not hook the machine to the battery section until instructed to do so. The balance machine should be on the latest software version available by following the latest version of preliminary information number PI1125.
This Preliminary Information communication provides information to the technician about vehicles that will not start and...
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a message on the Drivers Information Center (DIC) displays: "Battery Too Cold, Plug In To Warm" message. Dealer should communicate to the customer to plug the vehicle in to allow the charging system to warm the high voltage battery, and then the vehicle can be started.
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light...
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flashing.
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light...
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flashing.
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic...
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control issues.
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with...
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conductive finish.
This informational bulletin provides information on control module diagnostics and configuration, programming using...
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the TIS Service Programming System (SPS), set-up and warranty.
This warranty administration bulletin provides policy information on ACDelco replacement battery warranty procedures.
This Preliminary Information communication provides information to the technician about vehicles that the radio can be...
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turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
This Preliminary Information communication provides information to the technician about vehicles that are unable to...
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charge the hybrid battery and the malfunction Indicator lamp is illuminated on the Instrument Panel Cluster. Technician may find a current or history code P16C1 or P16C2 set in the Battery Charging Control Module. Technician should update the Battery Charging Control Module with the latest software in Tis 2 Web. If the technician experiences any issues while programming the Battery Charging Control Module, please contact Techline for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that may have Reverse...
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lamps Inoperative, Rearview Back-Up Camera Inoperative ?If Equipped?, and Dome Lamps Inoperative. Technician may find Diagnostic Trouble Code B2615 in the Body Control Module. Technician may also find fuse F7DR to be open. Technician should inspect circuit 6815 going to the drivers and passenger's sun visor. Replace the affected sun visor that blows the fuse.
This Preliminary Information communication advises the technician what affects electric range and provides driving tips for better energy efficiency.
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Vehicles may have an electric range is less than customer expectations or what is being displayed on the in-vehicle display for EV range. The distance you can go in an electric vehicle varies with the outside temperature. All electric vehicles are less efficient in cold or hot conditions. This is a function of battery storage capability and increased use of cabin heat and/or air conditioning in these conditions. The vehicle must also maintain a consistent battery temperature in order to maintain desired long term performance. Tire pressure can have an impact on the electric range also. Additionally tire pressures can change with temperature changes. In order to maximize your electric range, ensure that your tires are properly inflated. For proper tire pressure, review the Owner?s manual and the vehicle tire and loading information label. Using the heat and air conditioning systems decreases the energy available for electric driving. Optimal energy efficiency is achieved with the heat, air conditioning, and fan turned off. Driving uphill requires more energy and can reduce electric range.
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a...
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long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always...
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be re-learned when accessory wheels are installed on the vehicle.
This informational bulletin provides information for Transport Mode On Message Displayed in Driver Information Center...
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(DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below) Condition.
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if...
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it is warranty or not.
This informational bulletin provides guidelines and considerations of aftermarket electrical loads not approved by GM.
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light...
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flashing.
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic...
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control issues.
This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt...
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Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat, DTCs 5045 or B0074 0F May Set in PPS Module
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...
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rules and regulations for Canada only.
This warranty administration bulletin provides policy information on ACDelco replacement battery warranty procedures.
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code...
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E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and...
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reprogram modules.
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313...
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Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if...
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it is warranty or not.
This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the...
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cause if diagnostics finds no problems to that point.
This technical bulletin provides a procedure on how to turn the transport mode message off and reset the battery light...
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flashing.
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if...
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it is warranty or not
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic...
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control issues.
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light...
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flashing.
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...
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and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...
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rules and regulations for Canada only.
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...
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and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED,...
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No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel...
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revised wiring repair labor operations and required additional information.
This informational bulletin communicates GM wiring repair strategy information.
This Preliminary Information communication provides information to the technician about the terminated leads for X51L...
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Left Instrument Fuse block, X51R Right Instrument Fuse block, and X53 Rear Fuse block. Dealer can order the terminated leads through the Warranty Parts Center.
This Preliminary Information communication advises the technician that some vehicles were not delivered with the Battery...
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Energy Control Module with the latest calibration. Technician may find a Diagnostic Trouble Code P0AA6. Technician will need to update the Battery Energy Control Module with the latest calibrations using Service Programming System.
Battery Testing and Warranty Replacement Requirements (North America ONLY)
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
This informational bulletin explains how to cut a new key or how to get a precut key from GM.
This informational bulletin provides information on how to disable high voltage safely.
This informational bulletin provides information accessory power outlet and trailer lighting fuse replacement due to...
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electrical systems that can be affected by devices that are plugged in by the customer.
This preliminary information bulletin provides information on powertrain and various electronic/electrical control...
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issues.
This informational bulletin provides warranty information on accessory power outlet and trailer lighting fuse...
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replacement.
This technical bulletin provides a procedure to turn the transport mode on/off message that is displayed in the DIC...
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and/or battery light is flashing.
This technical bulletin provides a procedure to turn the transport mode on/off message that is displayed in the DIC...
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and/or battery light is flashing.
This preliminary informational bulletin provides information on vehicles that will not crank due to 12V battery is...
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drained or dead.
This preliminary bulletin provides a procedure to test and replace the level sensor and harness to correct the customers...
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concern of the Service High Voltage Charging System is displayed on the DIC.
This informational bulletin provides information for warranty codes that are generated by EL-50313 midtronics GR8...
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battery tester/charger.
Pre-Delivery & Maintenance
140 bulletinsThis bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
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identification for warranty transactions (U.S. Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This service bulletin describes the U.S.
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Dealer Special Tool Loan Program process.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
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operation.
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...
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repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle...
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services and maintenance on vehicles originating/sold in Canada.
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on proper use of floor mats.
This service bulletin provides technicians with information to help identify the differences between what is considered...
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a fluid leak, and what is considered fluid seepage.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
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Assistance Center (TAC).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
Vehicle Recalls
Learning Issues When Repairing Service Stability/Traction Message.
Learning Issues When Repairing Service Stability/Traction Message.
Service Stabilitrak DTC C0196 After Vehicle Has Been Transported.
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
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warped or misshapen.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin describes the U.S.
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Dealer Special Tool Loan Program process.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
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Assistance Center (TAC).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
Dealers Only).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This service bulletin provides information on proper use of floor mats.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
Read full bulletin
vehicles before being sold (prepping) to the customer.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted...
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to GM for payment.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
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identification for warranty transactions (U.S. Only).
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
Read full bulletin
operation.
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S.
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Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
Dealers Only).
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.
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and Canada.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
Read full bulletin
submit a Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
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warped or misshapen.
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before being sold (prepping) to the customer.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...
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independent causes (GM Canada Dealers Only).
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
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Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
Read full bulletin
operation.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
Read full bulletin
Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
Read full bulletin
programs.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
Read full bulletin
programs.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
Dealers Only).
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
Read full bulletin
identification for warranty transactions (U.S. Only).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
Read full bulletin
vehicles before sold (prepping) to the customer.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA).
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
Read full bulletin
warped or misshapen.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA).
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.
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Only).
This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and...
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PF48.
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
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information found in the service manual.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA) (US dealers only).
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
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information found in the service manual.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
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information found in the service manual.
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle...
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services and maintenance on vehicles originating/sold in Canada.
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...
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repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA) (US dealers only).
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398,...
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E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA) (US dealers only).
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
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information found in the service manual.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399,...
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E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
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identification for warranty transactions (U.S. Only).
This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle...
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services and maintenance on vehicles originating/sold in Canada.
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer...
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Enthusiasm.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before sold (prepping) to the customer.
This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before sold (prepping) to the customer.
This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This warranty administration bulletin provides policy information on required operating procedures.
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the...
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requirements for the dealer to comply.
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S.
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and Canada dealers only.
This warranty administration bulletin provide policy information on required operating procedures.
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product...
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field action customer reimbursement procedure (U.S. Dealers Only).
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is...
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considered warranty and non-warranty.
This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provide policy information on required operating procedures.
This informational bulletin provides information for Warranty Administration ? Changes in Powertrain Warranty Coverage ...
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Effective with 2010 Model Year.
This informational bulletin provides a revision for 07-03-10-015B to add the 2013-2014 model years and remove the Saab...
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Warranty Information.
This preliminary informational bulletin provides a revision of PI0388B to add the Cadillac XTS model, graphics, improved...
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Instructions and Warranty Information.
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is...
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considered warranty and non-warranty.
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor...
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Operations and Customer Enthusiasm
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that...
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was at fault of the cutomer and how to properly claim them on the warranty paperwork
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI)...
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process and to encourage delivering quality vehicles and generating higher CSi scores.
This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the...
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requirements for the dealer to comply.
This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what...
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can be approved by TAC and where the electronic parts can be returned to.
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is...
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acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
This warranty administration bulletin provides information on GM?s policy for comprehensive courtesy transportation to...
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its customers.
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is...
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acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
This warranty administration bulletin provide policy information on the change in product field action customer...
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reimbursement procedure.
This warranty administration bulletin provide policy information on required operating procedures.
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that...
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was at fault of the cutomer and how to properly claim them on the warranty paperwork
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer...
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Enthusiasm.
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for...
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Service Agents not required to contact PQC prior to assembly replacement.
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the...
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warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before sold (prepping) to the customer.
This warranty administration bulletin provide policy information on required operating procedures.
This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor...
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operations and customer enthusiasm.
This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential...
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tools that include consumable parts (U.S. Only).
This warranty administration bulletin provides information on GM?s policy on performing GM covered vehicle services and...
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maintenance on vehicles originating/sold in Canada.
This technical bulletin provides Warranty Administration - New Labor Codes information.
Body & Paint
52 bulletinsThis service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...
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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...
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Aluminum Wheels.
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
Shorter Front Bumper Fascia Air Deflector Available for Service.
Shorter Front Bumper Fascia Air Deflector Available for Service.
Rear Doors Intermittently will not Open from Inside.
Wind Buffeting (Noise) when Power Windows Operated.
Wind Buffeting (Noise) when Power Windows Operated.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This service bulletin provides information on Paintless Dent Repair Process.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint...
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percentage.
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and...
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that it is considered a normal condition.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
Thins informational bulletin provides information on Paint-less Dent Repair Process.
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...
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Aluminum Wheels.
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This preliminary informational bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...
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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
Thins informational bulletin provides information on Paint-less Dent Repair Process.
This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining...
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when the protective shipping film is removed from certain vehicles.
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of...
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chromed aluminum wheels, along with warranty information regarding these conditions.
This information bulletin provides a procedure on how to remove the paint stain that may present itself under the...
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shipping film.
This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving...
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Speeds
The informational bulletin provides a procedure to remove and repair rust from a Hem Flange.
This warranty administration bulletion provides the dealer technician information and guidelines for claiming a...
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windshield.
This preliminary information bulletin provides information the proper ways of adjusting the center trim bezel to correct...
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the condition of the CD/DVD will not eject from the instrument panel mounted player.
This informational bulletin provides recommendations and product information for application of anti-corrosion materials
This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel...
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(IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
This informational bulletin provides explanation on using the tire sealent in the GM kit as a temporary fix only untill...
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the tire can be properly repaired under the new tire warranty.
This preliminary bulletin provides a procedure to install hatch liftgate bumpers to correct the customers concern of a...
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rattle or pop from the hatch area.
This Informational bulletin describes warranty part reviews where door glass had chips or scratches.
This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of...
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Chromed Aluminum Wheels.
This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal...
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characteristic.
This preliminary informational bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining,...
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pitting corrosion and/or spotted.
This informational bulletin provides information pre-painting/cleaning process for TPO plastic fascias.
This preliminary bulletin explains the marks in the glass are normal when wearing polarized sunglasses and do not...
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replace any glass for this reason.
Software & Calibration
33 bulletinsVehicle Software Enhancements
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
OnStar Voice Fallback Number Update
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates.
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Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
This preliminary information bulletin provides a procedure to perform a software update for the EL-50332.
This preliminary informational bulletin provides a revision for PI0011C to add the 2013-2014 model years and update...
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Warranty Information.
This preliminary informational bulletin provides a revision for PI0574A to include the 2013-2014 model year vehicles,...
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update the covered models and the Recommendation/Instructions section.
This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation...
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Information and Transaction Submissions Procedure and general content updates.
This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor...
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Operation.
This informational bulletin provides a revision for 13-00-89-004A to include updated information.
This informational bulletin provides a revision for 05-03-07-009E to add the 2014 model year and update the Labor...
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Operations.
This informational bulletin provides a revision for 10-00-89-016 to include the 2012-2014 model years and update the...
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Labor Operation graphic.
This informational bulletin provides a revision for 06-00-89-026J to add the 2014 model year and update the labor...
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operations.
This informational bulletin provides a revision for 09-03-16-002A to add model years, add the current Global Labor Time...
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Code and update the tool reference information.
This informational bulletin provides a revision for 09-07-30-018C to add the 2014 model year and update the Labor...
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Operation.
This informational bulletin is a revision for 03-06-03-004G to add the 2014 model year and update the Labor Operation.
This informational bulletin is a revision for 11-00-89-007B to add the 2014 model year and update the Labor Operation...
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List.
This informational bulletin is a revision for 07-00-89-037E to add the 2014 model year and to update the labor operation...
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under Courtesy Transportation Warranty Transaction Submission.
This informational bulletin is a revision for 09-00-89-016B to add the 2014 model year and update the labor operation.
This informational bulletin provides a revision for 03-08-48-006I to add model years and update parts information.
This preliminary information bulletin provides a procedure to perform a software update for the EL-50332.
This preliminary information bulletin provides a procedure to perform a software update for the EL-50332.
This technical bulletin provides a revision for 04-00-89-015D to update content and incorporate the U.S.
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version of Bulletin 12-00-89-003.
This preliminary informational bulletin provides a revision for PI0800A to update the Warranty Information.
This technical service bulletin provides a revision for 07-08-49-020G to add the 2014 model year and update model list.
This informational bulletin provides technicians with updated information to help identify the differences between what...
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is considered a fluid leak, and what is considered seepage.
This informational bulletin provides information on a update for the Electronic Component Exchange Program (U.S.
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and Canada Only)
This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.
This technical bulletin provides a revision of 03-06-03-003B to add the 2010-2014 model years, update the Attention...
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statement, change the terms Claim Type B to Claim Type ZPTI, GM Dealer to GM Service Agent, Repair Order to Job Card, Warranty Claim to Warranty Transaction, and to update the Procedure Information for submitting Vehicle Repairs from WINS to Global Warranty Management (GWM).
This technical bulletin provides a revision of 10-00-89-017Z to include updated information.
Infotainment
32 bulletinsUnable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
XM Audio Traffic And Travel Link Availability And Operation.
Information On Requests To Add OnStar Bluetooth Option.
Checking Smartphone Bluetooth Software Update Status
Checking Smartphone Bluetooth Software Update Status
Diagnostic Tip How To Change The Audio Cue Volume On Start UP.
Key Off Radio Operation.
Key Off Radio Operation.
This technical bulletin provides repair information to correct a customer concern of Loss of Radio Audio Shortly After...
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an OnStar In-Vehicle Voice Message Is Heard.
This Preliminary Information communication provides information to the technician with a diagnostic tip for navigation...
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radios that have inaccurate entries at times when using the voice recognition to input the address. When using the Navigation command "Address" or "Destination" this Allows an address to be stated as a one-shot method. When using the Navigation command "Directed Address" this Allows an address to be stated one step at a time. Directed address option may be a better choice for entering that address.
This Preliminary Information communication provides information to the technician about vehicles that display a...
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?Propulsion Power is Reduced? in the Driver Information Center when driving in the mountains. Dealer should advise the customer the vehicle should be placed in Mountain Mode on the vehicle when the vehicle has a full charge if their travel plans involve mountainous driving before the next charge event.
This Preliminary Information communication advises the technician what affects electric range and provides driving tips for better energy efficiency.
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Vehicles may have an electric range is less than customer expectations or what is being displayed on the in-vehicle display for EV range.
This Preliminary Information communication provides information to the technician about vehicles that display a...
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?Propulsion Power is Reduced? in the Driver Information Center when driving in the mountains. Dealer should advise the customer the vehicle should be placed in Mountain Mode on the vehicle when the vehicle has a full charge if their travel plans involve mountainous driving before the next charge event.
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a...
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feedback form to the GM navigation disc center website.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a...
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feedback form to the GM navigation disc center website.
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions...
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and to correct the customers concern of the radio being loud during navigation.
This Preliminary Information communication provides information to the technician about vehicles that may have an audio...
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cue volume is too high or too low when starting or powering down the vehicle. Technician can adjust the volume of the cue audio by pushing config button on the center stack and then select radio settings and then audio cue options. Dealer should advise the customer that adjusting the radio volume knob while the audio cue is playing will also turn the volume up and down.
This Preliminary Information communication provides information to the technician about vehicles that display a...
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?Propulsion Power is Reduced? in the Driver Information Center when driving in the mountains. Dealer should advise the customer the vehicle should be placed in Mountain Mode on the vehicle when the vehicle has a full charge if their travel plans involve mountainous driving before the next charge event.
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a...
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condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
This preliminary informational bulletin provides information onUnexpected Loss of Radio Audio (Radio Goes Silent/No...
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Sound) and Other Blackberry Phone - Bluetooth Issues Concern.
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions...
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and to correct the customers concern of the radio being loud during navigation.
This preliminary informational bulletin provides information to reprgram the radio to resolve a no XM signal concern due...
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to an internal software condition.
This informational bulletin provides information on USB command and control multimedia player interface/list of...
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supported devices.
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions...
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and to correct the customers concern of the radio being loud during navigation.
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a...
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feedback form to the GM navigation disc center website.
This informational bulletin provides information on USB command and control multimedia player interface/list of...
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supported devices.
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.
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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a...
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condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc...
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information.
This preliminary information bulletin provides a procedure for reprogramming the radio due to not receiving no XM...
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signal.
This preliminary bulletin explains physical damage to radios and IPCs must be reviewed and validated if covered under GM...
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warranty or not.
Fuel System
31 bulletinsThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure...
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the line is reinstalled correctly to avoid a no/low fuel pressure situation.
Navigation Radio And Instrument Panel Cluster And Integrated Center Stack Components.
This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable...
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diesel fuel.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks...
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using the evaporative emission cart smoke machine and ultrasonic leak detectortools.
This informational bulletin provides information on top tier fuels and what brands are available.
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure...
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the line is reinstalled correctly to avoid a no/low fuel pressure situation.
This informational bulletin provides information on top tier fuels and what brands are available.
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if...
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debris have entered the exhaust system.
This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER...
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Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.
This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year.
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Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel.
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
This informational bulletin provides information on top tier fuels and what brands are available.
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil...
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additives.
Transmission
29 bulletinsGM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.
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The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
Transmission Component Restriction Program.
Transmission Component Restriction Program.
Change in Automatic Transmission Add Condition Documentation and Claim Submission
Warranty Administration ? Change in Automatic Transmission Add Condition Documentation and Claim Submission
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This Preliminary Information communication provides information to the technician about the rear view camera options on...
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the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
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test.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering...
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gear due to seeing grease or sealant on certain locations on the gear.
This Preliminary Information communication provides additionalinformation to the technician about how to diagnosis a...
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vehicle that will not shift out of park.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This Preliminary Information communication provides information to the technician about vehicles that have transmission...
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fluid found in the Power Inverter Module aux pump connector. Technician will need to replace the Aux pump with new harness and clean Power Inverter Module connections.
This informational bulletin provides normal operating characteristics and diagnostic information on Manual...
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transmissions.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
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test.
This Preliminary Information communication provides information to the technician when the vehicle will not charge the...
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high voltage battery, current Diagnostic Trouble Codes, and the vehicle will not shift out of park. Technician will follow Service Information for any current Diagnostic Trouble Codes. Technician will insure the charge cord is working correctly. Verify that the issue was not a result of charging infrastructure. Also monitoring the proximity signal for an improper or noisy signal as called out in the current version of PIP4905 may assist in finding a receptacle concern. Inspect the charge receptacle for cracking or water intrusion. If you find an issue with the charge receptacle, a new updated charge receptacle has been released to address the issues.
This Preliminary Information communication provides information to the technician about the rear view camera options on...
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the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
This Preliminary Information communication provides information to the technician about the rear view camera options on...
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the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
This informational bulletin provides technicians with information to assist in identifying operating characteristics of...
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manual transmissions that repair attempts will not change.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
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test.
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering...
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gear due to seeing grease or sealant on certain locations on the gear.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
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test.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This Preliminary Information communication provides information to the technician about the rear view camera options on...
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the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
This preliminary informational bulletin provides repair information for a customer concern of a clunk noise when...
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shifting into Drive or Reverse, or during heavy acceleration.
Tires & Wheels
28 bulletinsThis service bulletin provides information on Tire Sidewall Irregularities.
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
Information on Removal/Cracking of Stainless Steel Wheel Nut Caps.
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...
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ride characteristics of GM cars and trucks.
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...
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ride characteristics of GM cars and trucks.
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance,...
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Shake, Flat Spotting) of GM Original Equipment Tires.
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...
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possible chances of the customers concerns over tire vibration are repair.
This informational bulletin provides the technician with information on tire radial force variations and how to use it.
This informational bulletin provides the technician the proper way to install and torque the wheel.
This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...
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possible chances of the customers concerns over tire vibration are repair.
This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow...
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tire leak and low tire psi message on.
This informational bulletin explains the use of Nitrogen in GM tires.
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...
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possible chances of the customers concerns over tire vibration are repair.
This informational bulletin explains a normal condition of new tires may shake and vibrate for the first few miles.
This informational bulletin provides the technician with information on tire radial force variations and how to balance...
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a tire using the balancer.
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...
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possible chances of the customers concerns over tire vibration are repair.
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force...
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Variations and the difference between balancing a flange and flangeless rim.
This informational bulletin provides information on tire radial force variation.
Lighting
24 bulletinsThis service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...
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Fog/Driving Lamp Damage.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This bulletin provides a diagnostic service procedure to correct customer concerns of Reduced Propulsion (EREV),...
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Malfunction Indicator Lamp (MIL) Illuminated with DTC P0C17, P1B03 and/or P0C01 Set.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and...
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the Proper use of GM Simplified Maintenance Schedules.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
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Guidelines.
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
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Guidelines.
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and...
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recommended practices.
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation...
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settings for concernc regarding noice drop outs during calls and muffled sound.
This informational bulletin was created to inform that any accessories that are install from the GM factory will be...
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covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).
This informational bulletin was created to inform that any accessories that are installed from the GM factory will be...
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covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including...
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flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
This Preliminary Information communication provides information to the technician about vehicles that show an error...
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message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
This technical bulletin provides information on Vehicle Software Enhancements for 2014 and prior GM Passenger Cars and...
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Light Duty Trucks.
Brakes
24 bulletinsThis service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
Pulsation Or Drumming Noise Felt Through Brake Pedal On Light Apply.
Pulsation Or Drumming Noise Felt Through Brake Pedal On Light Apply.
Pulsation Or Drumming Noise Felt Through Brake Pedal On Light Apply.
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message
Additional Information On Bleeding The Brakes
Additional Information On Bleeding The Brakes
Additional Information On Bleeding The Brakes.
FMVSS NONCOMPLIANCE RECALL - Front Brakes Lock During ABS, Stability Control, or Traction Control Activation
Service Update for Inventory and Customer Erroneous Electric Park Brake Message and Light, DTC C027D Expires with Base...
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Warranty
Long Brake Pedal Travel and/or Reduced Brake Performance
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
Customer Satisfaction.
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During the period from December 10, 2017 through July 11, 2018, some vehicle owners may have been incorrectly denied the 8 years/80,000 miles emissions warranty coverage for the replacement of an Electro-hydraulic Brake Control Module (EBCM). This resulted in these owners being erroneously charged for this repair. Owners who paid for the replacement of an EBCM during this period that would have been covered under the 8 years/80,000 miles emissions warranty will be reimbursed for this repair.
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
Diagnostic Tips for Loss Of Brakes, Brake Pedal Going To Floor, Brake Pedal Hard, Brake Pedal Mushy, Possible Service...
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Brake Assist and/or Service Stabilitrak Lights Illuminated Condition Some customers may comment on the brake pedal going to the floor, brake pedal hard, brake pedal mushy, or possible Service Brake Assist and/or Service Stabilitrak lights illuminated
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly...
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abrasive disk on gasket sealing surfaces or reused parts.
This Preliminary Information communication provides information to the technician with some additional steps that are...
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needed to help perform a successful brake bleed on the Chevy Volt or the Cadillac ELR. Technician will need to use the tool J-29532-B to maintain 30 pounds per square Inch during the brake bleeding process.
This Preliminary Information communication provides information to the technician about vehicles equipped with absorbent glass mat 12 volt battery.
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Technician should insure that the EL-50313 Midtronics GR8 battery charger/tester has the current calibrations. When using the battery charger insure that absorbent glass mat and the correct cold cranking amps is selected.
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk...
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on gasket sealing surfaces or reused parts.
This informational bulletin provides information for dealers/technicians on when vehicle pulls to the left or right when...
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regenerative braking paddle applied, and/or when brake pedal applied.
This informational bulletin provides Diagnostic Tips for Loss Of Brakes, Brake Pedal Going To Floor, Brake Pedal Hard,...
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Brake Pedal Mushy, Possible Service Brake Assist and/or Service Stabilitrak Lights Illuminated leading them to the newly updated bleed procedures.
Steering
13 bulletinsGroan, Squeak or Rubbing Type Noise When Turning Steering Wheel
Special Coverage Adjustment ? Power Steering Stick-Slip
Service Steering Message or Service Stability Message.
Service Steering Message or Service Stability Message.
Service Power Steering Message.
Guidelines For NJ1 Power Steering Powerpack
Guidelines For NJ1 Power Steering Powerpack
This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.
This preliminary bulletin provides information on a possible normal condition for a sticking feel in steering wheel...
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after drive for long periods.
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid...
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reservoir.
This preliminary bulletin provides a procedure to repair or replace the steering column seal to correct the customers...
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concern of a groan, squeak or rubbing noise when turning the steering wheel.
This preliminary bulletin provides information on a possible normal condition for a sticking feel in steering wheel...
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after drive for long periods.
This preliminary informational bulletin provides a repair recommendation for a customer concern of notchy or stick/slip...
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feeling in steering wheel near center position.
HVAC & Climate
12 bulletinsThis service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...
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weather climates and testing those batteries.
A/C Blows Warm Or Poor Performance.
This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS)...
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concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or...
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cold weather climates and testing those batteries.
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or...
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cold weather climates and testing those batteries.
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
This technical bulletin provides repair information for the correction of a customer concern of short duration musty...
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odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
This preliminary informational bulletin provides repair information for repositioning an A/C drain hose for a customer...
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concern of water present on front passenger floor.
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor...
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emanating from HVAC system.
Hybrid & EV
11 bulletinsVehicle Will Not Charge And Hybrid Loss Of Isolation With DTC P0AA6
Vehicle Will Not Charge And Hybrid Loss Of Isolation With DTC P0AA6
Vehicle Will Not Charge And Hybrid Loss Of Isolation With DTC P0AA6
Vehicle Will Not Charge And Hybrid Loss Of Isolation With DTC P0AA6
Vehicle Will Not Charge And Hybrid Loss Of Isolation With DTC P0AA6
Diagnostic Information for Intermittent 110/220V AC Plug-In Charging
This service bulletin provides repair information to correct a customer concern of vehicle not charging and hybrid loss...
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of isolation.
This service bulletin provides Diagnostic Aid information - Surge in EV Mode at a Stop.
This prelimenary bulletin provides a information on how to possibly gather more information from the customer when...
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diagnosing a electric vehicle concern.
This technical bulletin provides a revision for 09-00-89-029J to add the 2014 model year and to add the Impala, Spark,...
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Spark EV, Silverado and Sierra.
This preliminary bulletin provides a procedure to perform a software update to the hybrid service tool.
Air Bags & Safety
6 bulletinsSeat Belt Extender Availability
Seat Belt Extender Availability
This service bulletin provides information on availability for a seat belt extender.
This preliminary information provides a procedure to repair the seat belt webbing and latch by rolling it back over.
This preliminary informational bulletin provides information on properly repositioning the seat belt webbing/latch...
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plate due to becoming twisted.
This preliminary informational bulletin provides information on the driver airbag light is flashing in the cluster...
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and/or the passenger airbag ON indicator does not illuminate when the passenger is present when the SDM setup has not been completed after reprogramming.