2015 Chevrolet Trax TSBs
1,000 Technical Service Bulletins across 17 categories
Categories
Engine
317 bulletinsThis service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This informational bulletin advises the technician that the engine and related parts will be debited if found that the...
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tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This service bulletin provides a procedure to replace the intake manifold if diagnostics has found the Non Return Valve...
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missing to correct customer concerns of possible oil consumption and//or leaks.
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...
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possibilities of what may happen using the incorrect filter.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This service bulletin provides information for engine oil life monitor operation calculation.
This service bulletin provides information for engine oil life monitor operation calculation.
This bulletin updates the position of General Motors on refinishing aluminum wheels.
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GM has determined that wheel refinishing under warranty will no longer be performed.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This Preliminary Information communication provides information to the technician about vehicles that had the Brake...
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Pressure Modulator Valve now Diagnostic Trouble Code C0131 is set current. Technician should remove Brake Pressure Modulator Valve assembly and inspect the brake pressure sensor assembly to ensure all shipping material has been removed before installation.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
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and improve fuel economy.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
Read full bulletin
consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...
Read full bulletin
possibilities of what may happen using the incorrect filter.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This informational bulletin advised the technician that the engine and related parts will be debited if found that the...
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tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This service bulletin provides information to dealership personnel on automatic transmission shift and engine...
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driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This service bulletin provides a procedure to install a PCV heater or a charge air cooler to correct the turbo charger...
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system from freezing causing cold weather performance issues.
This service bulletin provides a repair procedure to correct customer concerns of Poor Engine Performance in Extremely...
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Cold Weather Conditions, PCV Bypass Hose and Charge Air Cooler Icing for LUV Engines, Malfunction Indicator Lamp (MIL) Illuminated.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
Read full bulletin
internal engine damage.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
Read full bulletin
vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This service bulletin provides a procedure to install a PCV heater or a charge air cooler to correct the turbo charger...
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system from freezing causing cold weather performance issues.
Service Update. Certain vehicles may have a condition in which ice or sludge can accumulate in the Charge Air Cooler...
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(CAC) or Closed Crankcase Ventilation (CCV) system when driving in extremely cold weather conditions (-18C (0F) or less). Dealers will install a TCV thermal wrap and, if applicable, reprogram the Engine Control Module.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
Service Update. Certain vehicles listed above may have a condition in which ice or sludge can accumulate in the Charge...
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Air Cooler (CAC) or Closed Crankcase Ventilation (CCV) system when driving in extremely cold weather conditions (-18C (0F) or less). Dealers will install a TCV thermal wrap and, if applicable, reprogram the Engine Control Module.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This bulletin provides information on Policies Applicable to All U.S.
Read full bulletin
Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
Read full bulletin
and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This service bulletin provides a procedure to install a PCV heater or a charge air cooler to correct the turbo charger...
Read full bulletin
system from freezing causing cold weather performance issues.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
Read full bulletin
Identification.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
Read full bulletin
consumption.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
Read full bulletin
internal engine damage.
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...
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engine is started while diagnosing for noise from the engine or transmission.
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This service bulletin provides a repair procedure to correct customer concerns of Poor Engine Performance in Extremely...
Read full bulletin
Cold Weather Conditions, PCV Bypass Hose and Charge Air Cooler Icing for LUV Engines, Malfunction Indicator Lamp (MIL) Illuminated.
This service bulletin provides a repair procedure to correct customer concerns of Poor Engine Performance in Extremely...
Read full bulletin
Cold Weather Conditions, PCV Bypass Hose and Charge Air Cooler Icing for LUV Engines, Malfunction Indicator Lamp (MIL) Illuminated.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
Read full bulletin
and improve fuel economy.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
Read full bulletin
Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
Read full bulletin
noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...
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Turbochargers Returned to Warranty Part Center.
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
Read full bulletin
personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This Preliminary Information communication provides information to the technician about a no start or another concern...
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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
Read full bulletin
and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint.
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GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
Read full bulletin
and improve fuel economy.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
Read full bulletin
and improve fuel economy.
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.
Read full bulletin
The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
Read full bulletin
repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
Read full bulletin
internal engine damage.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
Read full bulletin
personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
Read full bulletin
the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
Read full bulletin
bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This bulletin provides information on Policies Applicable to All U.S.
Read full bulletin
Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.
Read full bulletin
The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
Read full bulletin
personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
Read full bulletin
engine oil consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
Read full bulletin
engine oil consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
Read full bulletin
Identification.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
Read full bulletin
test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
Special Coverage Adjustment.
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Certain vehicles, there may be a coolant leak at the radiator. Dealers are to replace condenser, radiator, fan, charge air cooler and piping, and A/C pipes. The repairs will be made at no charge to the customer.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Preliminary Information communication provides information to the technician about vehicles that may have a rough idle or misfire.
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Technician may find Diagnostic Trouble Code P0300 set in the Engine Control Module. Technician will need to utilize engine controls schematics to compare the Fuel Injector Control Circuit wire colors to determine if the wires are reversed. If this concern is found, inspect the related harnesses and terminals for signs damage due to the misrouting and repair.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This informational bulletin provides information for dealers and technicians about the 1.4L and 1.8L turbocharged...
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engines that use two different suppliers for the oil filter housing, which results in two different filters being used.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician about vehicles that had the Brake...
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Pressure Modulator Valve now Diagnostic Trouble Code C0131 is set current. Technician should remove Brake Pressure Modulator Valve assembly and inspect the brake pressure sensor assembly to ensure all shipping material has been removed before installation.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.
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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This technical bulletin provides a procedure to install a PCV heater or a charge air cooler to correct the turbo charger...
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system from freezing causing cold weather performance issues.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This technical bulletin provides a procedure to install a PCV heater or a charge air cooler to correct the turbo charger...
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system from freezing causing cold weather performance issues.
This Technical bulletin provides information on replacing both inner and outer intermediate steering shaft boots and...
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steering gear due to water intrusion in the steering gear input shaft freezing and/or corrosion causing a hard to steer in colder temperatures and/or knocking/clicking noise.
Special Coverage - certain vehicles there may be a coolant leak at the radiator.
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Dealers are to replace condenser, radiator, fan, charge air cooler and piping, and A/C pipes.
This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by...
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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a...
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guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.
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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for...
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customer concerns related to wheel alignment.
This technical bulletin provides a procedure to install a PCV heater or a charge air cooler to correct the turbo charger...
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system from freezing causing cold weather performance issues.
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...
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correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.
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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This Preliminary Information communication provides information to the technician about a no start or another concern...
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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This informational bulletin provides information on replacing the intake manifold when the engine is replaced after...
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severe internal engine damage.
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.
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Technician may find Diagnostic Trouble Codes P0171 and or P1101 set. Technician will need to inspect the Air Cleaner Housing. If the air cleaner housing does not have the correct content for the engine application as shown, dealer is instructed to replace the Air Cleaner Housing with the latest part listed in the Electronic Parts Catalog.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact Partechand/orthe Techline Customer Support Center for additional support.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Preliminary Information communication provides information to the technician about a no start or another concern...
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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
This Preliminary Information communication provides information to the technician about vehicles that had the Brake...
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Pressure Modulator Valve now Diagnostic Trouble Code C0131 is set current. Technician should remove Brake Pressure Modulator Valve assembly and inspect the brake pressure sensor assembly to ensure all shipping material has been removed before installation.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This technical bulletin provides a procedure to replace the intake manifold if diagnostics has found the Non Return...
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Valve missing.
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...
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how toptier fuels should be used to reduce carbon build up.
This informational bulletin provides information to the tech to test the PCV for proper performance before replacing the...
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camshaft cover to correct a MIL On w/DTC P0171.
This informational bulletin provides information to the tech to test the PCV for proper performance before replacing the...
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camshaft cover to correct a MIL On w/DTC P0171.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.
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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.
This Preliminary Information communication provides information to the technician about a no start or another concern...
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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
This informational bulletin explains to the technician to inspect the pistons for damage and not just replace the engine...
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assembly if the pistons are the only cause of damage.
This engineering information PI ends the need for information from the field on reduced engine power, DTC P0299 set.
This Technical bulletin provides information on replacing both inner and outer intermediate steering shaft boots and...
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steering gear due to water intrusion in the steering gear input shaft freezing and/or corrosion causing a hard to steer in colder temperatures and/or knocking/clicking noise.
This technical bulletin provides a procedure to install a PCV heater and a front fascia blocker to correct the turbo...
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charger system from freezing causing cold weather performance issues.
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This informational bulletin provides information for the dealer technician to gather as much information to help aid...
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Engineers by completely filling out requested reports.
This informational bulletin provides information on a normal engine operating condition for faster emission warm up...
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time.
This technical bulletin provides a procedure to install a PCV heater or a charge air cooler to correct the turbo charger...
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system from freezing causing cold weather performance issues.
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...
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Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This engineering information PI ends the need for information from the field on reduced engine power, DTC P0299 set.
This preliminary informational bulletin provides diagnostic tips that may be helpful in correcting a customer concern...
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about a whistle noise heard from the engine area after the vehicle has warmed up, or for up to 10 seconds after the engine is shut off.
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...
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General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
This engineering informational bulletin is requesting information from the field on reduced engine power, DTC P0299 set.
This technical bulletin provides a procedure to install a PCV heater or a charge air cooler to correct the turbo charger...
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system from freezing causing cold weather performance issues.
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...
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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly. Technician will inspect for a missing intake manifold Non Return Valve that may have damaged the PCV orifice diaphragm. Check for the return valve if it is not visible use a long cotton swab to wipe any excess oil from the valve to validate. If the non return valve is still not visible, then intake manifold removal for inspection is required to validate. When the valve is present reinstall the intake manifold. When the valve is not present replace the intake manifold assembly.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly. Technician will inspect for a missing intake manifold Non Return Valve that may have damaged the PCV orifice diaphragm. Check for the return valve if it is not visible use a long cotton swab to wipe any excess oil from the valve to validate. If the non return valve is still not visible, then intake manifold removal for inspection is required to validate. When the valve is present reinstall the intake manifold. When the valve is not present replace the intake manifold assembly.
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.
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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly. Technician will inspect for a missing intake manifold Non Return Valve that may have damaged the PCV orifice diaphragm. Check for the return valve if it is not visible use a long cotton swab to wipe any excess oil from the valve to validate. If the non return valve is still not visible, then intake manifold removal for inspection is required to validate. When the valve is present reinstall the intake manifold. When the valve is not present replace the intake manifold assembly.
This Preliminary Information communication provides information to the technician about vehicles that may have a rough idle or misfire.
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Technician may find Diagnostic Trouble Code P0300 set in the Engine Control Module. Technician will need to utilize engine controls schematics to compare the Fuel Injector Control Circuit wire colors to determine if the wires are reversed. If this concern is found, inspect the related harnesses and terminals for signs damage due to the misrouting and repair.
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.
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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly. Technician will inspect for a missing intake manifold Non Return Valve that may have damaged the PCV orifice diaphragm. Check for the return valve if it is not visible use a long cotton swab to wipe any excess oil from the valve to validate. If the non return valve is still not visible, then intake manifold removal for inspection is required to validate. When the valve is present reinstall the intake manifold. When the valve is not present replace the intake manifold assembly.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about improper engine block cleaning...
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during engine block service could lead to lines in the block deck surface that may be mistaken for cracks. Technician using improper block deck cleaning methods may see lines in the block deck surface. These lines are the result of using abrasive pad bristle devices to clean the gasket surface of the engine components. Technician should use the latest version of bulletin 00-06-01-012 for complete details on the use of these devices.
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.
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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.
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Technician may find Diagnostic Trouble Codes P0171 and or P1101 set. Technician will need to inspect the Air Cleaner Housing. If the air cleaner housing does not have the correct content for the engine application as shown, dealer is instructed to replace the Air Cleaner Housing with the latest part listed in the Electronic Parts Catalog.
This Preliminary Information communication provides information to the technician about vehicles that may have a rough idle or misfire.
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Technician may find Diagnostic Trouble Code P0300 set in the Engine Control Module. Technician will need to utilize engine controls schematics to compare the Fuel Injector Control Circuit wire colors to determine if the wires are reversed. If this concern is found, inspect the related harnesses and terminals for signs damage due to the misrouting and repair.
This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine...
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Damage.
This preliminary informational bulletin provides diagnostic tips that may be helpful in correcting a customer concern...
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about a whistle noise heard from the engine area after the vehicle has warmed up, or for up to 10 seconds after the engine is shut off.
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about vehicle that may OnStar...
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inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
This Preliminary Information communication provides information to the technician about vehicles that may have the...
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OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner,...
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radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...
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Turbochargers Returned to Warranty Part Center.
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...
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General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
This technical bulletin provides a procedure to install a PCV heater and a front fascia blocker to correct the turbo...
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charger system from freezing causing cold weather performance issues.
This preliminary informational bulletin provides information to reduce the number of no trouble found (NTF)...
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turbochargers (TC) being returned to the warranty parts Center (WPC) by informing Service Department personnel of what inspections and/or diagnosis to perform, prior to returning a TC to the WPC.
This preliminary informational bulletin provides diagnostic tips that may be helpful in correcting a customer concern...
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about a whistle noise heard from the engine area after the vehicle has warmed up, or for up to 10 seconds after the engine is shut off.
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...
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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer...
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concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
This informational bulletin provides information to dealership personnel on automatic transmission shift and engine...
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drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for...
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parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers.
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine...
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when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine...
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when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
This preliminary bulletin states to add the DTC symptom byte to the documentation to help aid engineering pinpoint...
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concerns when trying to locate a root cause.
This informational bulletin provides information to the technician on what parts of an engine or transmission will...
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require the PQC to be notified.
This informational bulletin provides information for the dealer technician to gather as much information to help aid...
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Engineers by completely filling out requested reports.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly. Technician will inspect for a missing intake manifold Non Return Valve that may have damaged the PCV orifice diaphragm. Check for the return valve if it is not visible use a long cotton swab to wipe any excess oil from the valve to validate. If the non return valve is still not visible, then intake manifold removal for inspection is required to validate. When the valve is present reinstall the intake manifold. When the valve is not present replace the intake manifold assembly.
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative.
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Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative.
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Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
This Preliminary Information communication provides information to the technician about customers that may complain of...
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various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
This technical bulletin provides a procedure to install a PCV heater and a front fascia blocker to correct the turbo...
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charger system from freezing causing cold weather performance issues.
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...
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how toptier fuels should be used to reduce carbon build up.
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...
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General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...
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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This informational bulletin provides information for engine oil life monitor operation calculation.
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.
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Technician may find Diagnostic Trouble Codes P0171 and or P1101 set. Technician will need to inspect the Air Cleaner Housing. If the air cleaner housing does not have the correct content for the engine application as shown, dealer is instructed to replace the Air Cleaner Housing with the latest part listed in the Electronic Parts Catalog.
This technical bulletin provides a procedure to install a PCV heater and a front fascia blocker to correct the turbo...
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charger system from freezing causing cold weather performance issues.
This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
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Identification.
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...
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General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
This informational bulletin provides information for dealers and technicians about the 1.4L turbocharged engine use two...
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different suppliers for the oil filter housing which results in two different filters being used.
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S.
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and Canada
This Bulletin provides graphics, information and guidelines for engine component wear that require repair and not engine...
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replacement.
This technical bulletin provides a procedure to install a PCV heater and a front fascia blocker to correct the turbo...
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charger system from freezing causing cold weather performance issues.
This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly...
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replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This Technical bulletin provides information on replacing both inner and outer intermediate steering shaft boots and...
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steering gear due to water intrusion in the steering gear input shaft freezing and/or corrosion causing a hard to steer in colder temperatures and/or knocking/clicking noise.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly. Technician will inspect for a missing intake manifold Non Return Valve that may have damaged the PCV orifice diaphragm. Check for the return valve if it is not visible use a long cotton swab to wipe any excess oil from the valve to validate. If the non return valve is still not visible, then intake manifold removal for inspection is required to validate. When the valve is present reinstall the intake manifold. When the valve is not present replace the intake manifold assembly.
This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and...
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filter.
This Preliminary Information communication provides information to the technician about improper engine block cleaning...
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during engine block service could lead to lines in the block deck surface that may be mistaken for cracks. Technician using improper block deck cleaning methods may see lines in the block deck surface. These lines are the result of using abrasive pad bristle devices to clean the gasket surface of the engine components. Technician should use the latest version of bulletin 00-06-01-012 for complete details on the use of these devices.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This preliminary informational bulletin provides repair information to correct a customers concern of check engine light...
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on with DTC P1101 set.
This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for an engine,...
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transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management Transaction submission, vehicle repair record retention and proper handling of assembly returns.
15602 - Emission Recall.
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General Motors has decided to conduct a Voluntary Emission Recall involving certain 2015- 2016 model year Chevrolet Trax vehicles. The mounting ring for the fuel pump module may be improperly molded into the plastic fuel tank shell. Vehicles built with this defect have the potential to develop small liquid fuel leaks or fuel vapor leaks at the top of the tank. Customers may notice an odor of unburned fuel or visible traces of condensed liquid fuel in the area of the fuel tank that develop over time. Vehicles equipped with enhanced evaporative emissions equipment will declare this condition in the form of a check engine malfunction indicator light. Dealers are to install a new fuel tank assembly.
This Preliminary Information communication provides information to the technician about a no start or another concern...
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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.
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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative.
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Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn...
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directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
This Preliminary Information communication provides information to the technician about vehicles that the incoming...
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caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
This Preliminary Information communication provides information to the technician to help determine if the vehicle is...
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equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
This Preliminary Information communication provides information to the technician of the air conditioning blowing warm...
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air at times when the ambient temperature is high usually above 100 degrees Fahrenheit. The compressor might cycle and system pressures might reach compressor cut off very fast due to low heat rejection. Engineering is aware of the concern and is working on a solution.
15602 - Emission Recall.
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General Motors has decided to conduct a Voluntary Emission Recall involving certain 2015 - 2016 model year Chevrolet Trax vehicles. The mounting ring for the fuel pump module may be improperly molded into the plastic fuel tank shell. Vehicles built with this defect have the potential to develop small liquid fuel leaks or fuel vapor leaks at the top of the tank. Customers may notice an odor of unburned fuel or visible traces of condensed liquid fuel in the area of the fuel tank that develop over time. Vehicles equipped with enhanced evaporative emissions equipment will declare this condition in the form of a check engine malfunction indicator light. Dealers are to install a new fuel tank assembly.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This informational bulletin provides information to dealership personnel on proper engine and automatic...
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transmission/transaxle identification.
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations...
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for customer concerns related to wheel alignment.
This preliminary informational bulletin provides dealership personnel with policies and procedures regarding damaged,...
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disassembled or improperly packaged turbochargers returned to Warranty Part Center.
This preliminary bulletin provides information on inspecting the turbocharger for missing or prematurely worn parts.
This informational bulletin provides information for dealers and technicians about the 1.4L turbocharged engine use two...
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different suppliers for the oil filter housing which results in two different filters being used.
This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine...
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damage.
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative.
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Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.
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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...
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Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...
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Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that had the Brake...
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Pressure Modulator Valve now Diagnostic Trouble Code C0131 is set current. Technician should remove Brake Pressure Modulator Valve assembly and inspect the brake pressure sensor assembly to ensure all shipping material has been removed before installation.
This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for...
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parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers. (New models and RPOs added)
This technical bulletin provide a procedure to replace both the intermediate steering shaft boots (seals) and the...
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steering gear to correct a customer concern on a hard steer during colder temperatures and/or knocking/clicking noise heard due to water intrusion in the steering gear input shaft freezing and/or causing corrosion.
This informational bulletin provides information on the proper ways to remove or replace the key cylinder covers due to...
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some vehicles having the key cylinders hidden during the time of delivery.
This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and...
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a list of websites for additional information.
This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides...
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information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata adjustment basis. It also provides GWM Transaction information.
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...
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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B...
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may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.
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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.
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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This technical bulletin provides a procedure to replace the sunroof window motor for vehicles with the condition of...
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sunroof or sunshade inoperatice and DTC U151B
This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly...
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replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...
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General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
This technical bulletin provides a procedure to install a PCV heater and a front fascia blocker to correct the turbo...
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charger system from freezing causing cold weather performance issues.
Pre-Delivery & Maintenance
168 bulletinsThis service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may...
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not pass California smog inspection or smog inspection in other states.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
This service bulletin provides information on proper use of floor mats.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.
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Only).
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...
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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...
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(WPC) Parts Return Program.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
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identification for warranty transactions (U.S. Only).
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This service bulletin describes the U.S.
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Dealer Special Tool Loan Program process.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
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operation.
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
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replacements.
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...
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repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle...
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services and maintenance on vehicles originating/sold in Canada.
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
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replacements.
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on proper use of floor mats.
This service bulletin provides technicians with information to help identify the differences between what is considered...
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a fluid leak, and what is considered fluid seepage.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
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Assistance Center (TAC).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...
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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold...
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temperatures.
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing...
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Vehicle from Canada to the United States.
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...
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(WPC) Parts Return Program.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the...
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Pico Scope.
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing...
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Vehicle from Canada to the United States.
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
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warped or misshapen.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin describes the U.S.
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Dealer Special Tool Loan Program process.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
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Assistance Center (TAC).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
Dealers Only).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
Read full bulletin
Only).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This service bulletin provides information on proper use of floor mats.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
Read full bulletin
vehicles before being sold (prepping) to the customer.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted...
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to GM for payment.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
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identification for warranty transactions (U.S. Only).
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
Read full bulletin
operation.
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S.
Read full bulletin
Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
Dealers Only).
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...
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(WPC) Parts Return Program.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.
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and Canada.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
Read full bulletin
submit a Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
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replacements.
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
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warped or misshapen.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...
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(WPC) Parts Return Program Information.
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before being sold (prepping) to the customer.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...
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independent causes (GM Canada Dealers Only).
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
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replacements.
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
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replacements.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front...
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grille or radiator area.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
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operation.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA).
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before sold (prepping) to the customer.
This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold...
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temperatures.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA).
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
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warped or misshapen.
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.
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Only).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA).
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.
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Only).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA).
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.
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Only).
This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated...
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(CCND) Labor Operation Numbers.
This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and...
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PF48.
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
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information found in the service manual.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA) (US dealers only).
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...
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(WPC) Parts Return Program Information.
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
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information found in the service manual.
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...
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(WPC) Parts Return Program Information.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
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information found in the service manual.
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...
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(WPC) Parts Return Program Information.
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated...
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(CCND) Labor Operation Numbers.
This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S.
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Only).
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.
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Only).
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle...
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services and maintenance on vehicles originating/sold in Canada.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA) (US dealers only).
This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles...
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that may not pass California smog inspection or smog inspection in other states.
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398,...
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E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA) (US dealers only).
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
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information found in the service manual.
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399,...
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E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle...
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services and maintenance on vehicles originating/sold in Canada.
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer...
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Enthusiasm.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before sold (prepping) to the customer.
This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before sold (prepping) to the customer.
This warranty administration bulletin provides policy information on required operating procedures.
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the...
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requirements for the dealer to comply.
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S.
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and Canada dealers only.
This warranty administration bulletin provide policy information on required operating procedures.
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is...
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considered warranty and non-warranty.
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provide policy information on required operating procedures.
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is...
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considered warranty and non-warranty.
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI)...
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process and to encourage delivering quality vehicles and generating higher CSi scores.
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the...
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requirements for the dealer to comply.
This warranty administration bulletin provide policy information on required operating procedures.
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer...
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Enthusiasm.
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for...
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Service Agents not required to contact PQC prior to assembly replacement.
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before sold (prepping) to the customer.
This warranty administration bulletin provide policy information on required operating procedures.
This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential...
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tools that include consumable parts (U.S. Only).
This warranty administration bulletin provides information on GM?s policy on performing GM covered vehicle services and...
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maintenance on vehicles originating/sold in Canada.
This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted...
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to GM for payment.
This information bulletin provides dealers with more information on how to better prep a vehicle for pre-delivery.
This warranty administration bulletin provide policy information on required operating procedures.
This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy...
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Guidelines.
This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the...
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warranty transaction submission procedures that support the Personal Property Damage process.
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S.
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and Canada dealers only.
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance...
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programs.
Other
157 bulletinsThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
New Vehicle Monitoring Programs Section in IVH
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...
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system and replace the parts that may be contaminated due to oil in system.
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...
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system and replace the parts that may be contaminated due to oil in system.
This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM...
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technical assistance case using the dealer case management tool.
This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...
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U**** Byte 71 DTC.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
Identifying If A Vehicle Is Equipped With OnStar 4G LTE Wi-Fi.
Information on Driveline Clunk Noise
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Jack Collapse
Jack Collapse
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Changing Turn-By-Turn Voice Response To Metric Or English Units
Information on Driveline Clunk Noise
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
Canadian Customers Unable To Place Calls In The United States
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...
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U**** Byte 71 DTC.
This Preliminary information communicates to the technician the need to inspect the induction system for potential...
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restriction and blockage in the induction system creating drive ability issues.
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This Preliminary information communicates to the technician the need to inspect the induction system for potential...
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restriction and blockage in the induction system creating drive ability issues.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Preliminary information communicates a process to correct theconcern of Unable to contact OnStar after the 3G EOL...
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on 2015-2022 model year vehicles in the United States.
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
This informational bulletin provides information on proper use of floor mats.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
Essential Tools that Include Consumable Parts (U.S.
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Only)
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify...
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the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
IPC Odometer Programming Method Quick Reference Guide
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...
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higher CSi scores.
This informational bulletin provides information on interior cleaning products and what is offered to clean the...
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interiors of GM vehicles.
This informational bulletin provides information on interior cleaning products and what is offered to clean the...
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interiors of GM vehicles.
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This informational bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in...
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cold temperatures.
This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the...
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front grille or radiator area.
This informational bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in...
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cold temperatures.
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This informational bulletin provides information on what to do when your clock is inaccurate intermittently .
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...
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normal operations.
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada...
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Only).
This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...
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U**** Byte 71 DTC.
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the...
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front grille or radiator area.
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
Read full bulletin
Technical Assistance (TAC).
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This informational bulletin provides information on proper use of floor mats.
This informational bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When...
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Using the Pico Scope
This informational bulletin explains the importance of maintaining the vehicle.
This informational bulletin provides information on proper use of floor mats.
This informational bulletin provides information on interior cleaning products and what is offered to clean the...
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interiors of GM vehicles.
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...
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higher CSi scores.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product...
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Allegation Resolution (PAR) claim.
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the...
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customer.
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...
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to complete some repairs.
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This Preliminary Information communicates to the dealerthat if DTC P0496 continues to setafter performing Strategy Based...
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Diagnostics,the current customers drive cycle as this may contribute to the concern.It provides information on specific drive cycle concerns that may affect the setting of this DTC. It advises the dealer to review the customers current drive cycle and to if necessary to provide suggestions to assist the customer with this concern.
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle.
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Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This informational bulletin provides information on how to use floor mats.
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This Preliminary information communicates
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle.
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Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
This informational bulletin provides information on how to use floor mats.
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This Preliminary Information communication provides information to the technician about connectivity concerns when...
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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This information bulletin provides the dealers on how to submit a product information report.
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This informational bulletin provides information to dealership personnel on enhancing field product reports with digital...
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pictures.
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the...
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part numbers for the labels.
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...
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to complete some repairs.
This bulletin describes the Dealer special tool loan program process.
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose...
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mirrior and/or bracket fell off.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer...
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inventory.
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...
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normal operations.
This informational bulletin provides information on Normal Characteristic - Delayed Gridline Operation on Initial Start...
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Up
This technical bulletin provides repair information to correct a customer concern of the rear 60% seatback locked in the...
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down position when folded, and will not return to upright position.
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...
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may be un necessary.
This informational bulletin provides tips on how to care for the interior of the vehicle using products.
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...
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may be un necessary.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides information on how to use floor mats.
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
This informational bulletin provides information for diagnostic for DTCs with the clock not keeping time correctly at...
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times.
This informational bulletin explains the difference in oil filters and the possibilities of what may happen using the...
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incorrect filter.
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...
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higher CSi scores.
This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance...
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Claim (PAC) within the Courtesy Transportation Assistance Program.
This informational bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known...
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as a Product Allegation Resolution (PAR) claim.
This technical bulletin provides repair information to correct a customer concern of the rear 60% seatback locked in the...
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down position when folded, and will not return to upright position.
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...
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higher CSi scores.
This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in...
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vehicles.
This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended...
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Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.
This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of...
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torque specifications.
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S.
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and Canada only).
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications...
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to Control GM Accessory Remote Start Kits.
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
This informational bulletin is to assist with the identification of issues that are not considered warrantable.
This information bulletin provides the technician with additional information on fixing the vehicle right the first time...
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by listing possible concerns to specific vehicles.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
This Preliminary Information communication advises the technician how to determine if the vehicle is equipped with wireless fidelity.
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Technician should check the Regular Production Option Code list for (VV4).
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to...
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contact PQC prior to replacing an assembly (U.S. and Canada only).
This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded...
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manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds.
This preliminary bulletin provides a information to the dealer for the requirements need for equipment.
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the...
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customer.
This information provides the proper way to install the floor mats .
This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key...
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Fob or OnStar Mobile Application and where to locate the information for future use.
This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
This informational bulletin provides information on a new U.S.
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dealer special tool loan program.
This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to...
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properly disable the SIR system for repairs at or near
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S.
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Only)
This technical bulletin provides repair information to correct a customer concern of the rear 60% seatback locked in the...
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down position when folded, and will not return to upright position.
This informational bulletin provides information for dealers how to submit a product information report.
This informational bulletin provides information for dealers/technicians on when and how to submit a field product...
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report.
This preliminary information bulletin provides a information on vehicles that are slow to heat up in cold temperatures.
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
Electrical
103 bulletinsThis Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use...
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for certain repairs, such as Wiring Harness Repairs.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
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repairing wiring harnesses.
This service bulletin provides information on key code security rules and information on GM keycode look-up applications...
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(U.S).
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.
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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
Special Return - Fuel Tank Module Kit: ACDelco Part Number M10256 (select date codes)
High Voltage Safety ? High Voltage Disabling
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
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repairing wiring harnesses.
OnStar Module Battery Drain
Fuel Pump Module Mounting Ring
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
OnStar Module Does Not Support All B101D Symptom Codes.
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...
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Procedure as Outlined Below)
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...
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Procedure as Outlined Below)
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow...
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Procedure as Outlined Below)
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This Preliminary information communicatesto the technician the need to inspect connector for moisture intrusion at ECM,...
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procedure for verification of need for replacement
This service bulletin provides information on Module Harvesting.
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a...
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condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
This Preliminary information communicates tips for the technician to locate the source of an open fuse F6DA.
This Preliminary information communicates tips for the technician to locate the source of an open fuse F6DA.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1.
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IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2 The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
Information for Fleet Vehicles Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple...
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keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR code sticker or barcode sticker to a key fob.
Information for Fleet Vehicles Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple...
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keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR code sticker or barcode sticker to a key fob.
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center...
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(DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center...
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(DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This informational bulletin provides information on key code security rules and information on GM keycode look-up...
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applications.
This informational bulletin provides information on key code security and information on GM key code look up...
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applications.
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part...
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Number in eSI and how to locate the part(s) in the EPC.
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...
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when replacing a module.
This technical bulletin provides a procedure to repair a possible short in the wiring harness where it enters through...
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the bulkhead to correct Erratic IPC and Gauge Readings, an MIL and DTCs.
This technical bulletin provides a procedure to repair a possible short in the wiring harness where it enters through...
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the bulkhead to correct Erratic IPC and Gauge Readings, an MIL and DTCs.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
15086A - Customer Satisfaction Program.
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On certain passenger cars and light duty trucks, equipped with Gen 10 OnStar, the embedded phone flash memory chip may become corrupted, causing the OnStar system to become inoperative. Dealers are to replace and program the vehicle communication interface module (VCIM).
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center...
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(DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive...
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finish".
This bulletin provides a procedure to reprogram the ECM to correct a condition of MIL On, DTC P0420 Set.
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...
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and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...
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when replacing a module.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
This Preliminary Information communication provides information to the technician about the Media Oriented Systems...
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Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light...
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flashing.
This Preliminary Information communicates reason forAC Inoperative and/or Ambient Temperature Display Missing from the Radio.
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Dealer to isolate and repair open circuit to the ambient temperature sensor.
This Preliminary Information communication provides information to the technician on how to tell the difference between...
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the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light...
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flashing.
This informational bulletin provides to the technician, locations to check for possible loose or damaged electrical...
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connections that may set a DTC instead of just replacing a part.
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic...
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control issues.
This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio...
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with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
This informational bulletin communicates part restriction and ordering process information for OnStar Vehicle...
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Communication Interface Modules (VCIM) (GMNA Only).
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with...
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conductive finish.
This informational bulletin provides information on control module diagnostics and configuration, programming using...
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the TIS Service Programming System (SPS), set-up and warranty.
This Preliminary Information communication provides information to the technician about vehicles that the radio can be...
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turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always...
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be re-learned when accessory wheels are installed on the vehicle.
This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if...
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it is warranty or not.
This informational bulletin provides information on part restriction and ordering of Onstar vehicle communication...
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modules.
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic...
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control issues.
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code...
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E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and...
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reprogram modules.
Security Light Comes On Intermittently, Malfunction Indicator Light (MIL) Illuminated, DTC B2955 Set
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313...
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Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if...
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it is warranty or not.
This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the...
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cause if diagnostics finds no problems to that point.
This technical bulletin provides a procedure on how to turn the transport mode message off and reset the battery light...
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flashing.
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if...
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it is warranty or not
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic...
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control issues.
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light...
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flashing.
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...
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and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...
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and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED,...
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No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
This informational bulletin provides information to dealership personnel regarding original equipment battery part...
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numbers and AC Delco replacement battery approved warranty part numbers.
This informational bulletin communicates GM wiring repair strategy information.
This informational bulletin provides information for fleet vehicles which details the proper configurations for the...
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ignition key, fob, key tags and key rings.
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers
The information in this bulletin details the proper configurations for the ignition key, fob, key tags and key rings and...
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applying a QR code sticker or barcode sticker to a key fob.
Battery Testing and Warranty Replacement Requirements (North America ONLY)
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
The information in this bulletin details the proper configurations for the ignition key, fob, key tags, key rings, key...
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ring sizes and applying a QR code sticker or barcode sticker to a key fob.
This informational bulletin provides warranty information on accessory power outlet and trailer lighting fuse...
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replacement.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up.
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Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers...
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and booster packs.
This technical bulletin provides repair information to correct a customer concern of no crank/no start due to dead...
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battery, MIL illuminated.
This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to...
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reprogram modules that have been already reprogrammed.
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...
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and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
Body & Paint
49 bulletinsThis preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when...
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addressing underbody component corrosion with customers.
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...
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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the...
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shipping film.
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...
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Guidelines.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...
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Aluminum Wheels.
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This service bulletin advises the technician to replace the rear diff carrier if heavy corrosion caused noise, cracking...
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and/or leaking to correct customer concerns of Clunk or Growl Noise Coming from Rear of Vehicle and/or Rear End Binding When Turning or Backing Up.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This service bulletin provides information on Paintless Dent Repair Process.
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...
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Guidelines.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint...
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percentage.
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and...
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that it is considered a normal condition.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
Thins informational bulletin provides information on Paint-less Dent Repair Process.
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...
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Aluminum Wheels.
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This preliminary informational bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...
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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
Thins informational bulletin provides information on Paint-less Dent Repair Process.
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of...
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chromed aluminum wheels, along with warranty information regarding these conditions.
This information bulletin provides a procedure on how to remove the paint stain that may present itself under the...
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shipping film.
This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving...
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Speeds
This warranty administration bulletion provides the dealer technician information and guidelines for claiming a...
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windshield.
This informational bulletin provides recommendations and product information for application of anti-corrosion materials
This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel...
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(IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
This informational bulletin provides explanation on using the tire sealent in the GM kit as a temporary fix only untill...
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the tire can be properly repaired under the new tire warranty.
This Informational bulletin describes warranty part reviews where door glass had chips or scratches.
This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of...
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Chromed Aluminum Wheels.
This technical bulletin advises the technician to replace the rear diff carrier if heavy corrosion caused noise,...
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cracking and/or leaking to correct the customers concerns.
This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal...
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characteristic.
This preliminary informational bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This technical bulletin advises the technician to replace the rear diff carrier if heavy corrosion caused noise,...
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cracking and/or leaking to correct the customers concerns.
This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the...
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flanges when the repairs are done.
This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles...
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that have the condition of rust showing at hem flange
Lighting
42 bulletinsThis informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance...
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Schedules.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This Preliminary information communicates to dealers of a known issue with failed map update
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...
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Fog/Driving Lamp Damage.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...
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Tires and PDI installed Limited Production Option (LPO) Tires.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty...
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Coverage Period.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.
This technical bulletin provides repair information to correct a customer concern of Malfunction Indicator Lamp (MIL)...
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illuminated, intermittent service messages, Erratic Gauges and technician finding DTCs U0073, U0121, U0100 and/or U0101 set.
This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and...
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the Proper use of GM Simplified Maintenance Schedules.
This Technical bulletin provides a procedure for dealers/technicians to correct a condition of Malfunction Indicator...
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Lamp (MIL) Illuminated, DTC P0420 Set.
This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During...
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Warranty Coverage Period.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
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Guidelines.
This technical bulletin provides repair information to correct a customer concern of Malfunction Indicator Lamp (MIL)...
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illuminated, intermittent service messages, Erratic Gauges and technician finding DTCs U0073, U0121, U0100 and/or U0101 set.
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This technical bulletin provides information to replace the RDCM to correct a condition of MIL or Service AWD Light and...
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associated DTCs.
This technical bulletin provides repair information to correct a customer concern of Malfunction Indicator Lamp (MIL)...
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illuminated, intermittent service messages, and technician finding DTC?s U0073, U0121, U0100 and/or U0101 set.
This Technical bulletin provides a procedure for dealers/technicians to correct a condition of Malfunction Indicator...
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Lamp (MIL) Illuminated, DTC P0420 Set.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
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Guidelines.
This technical bulletin provides information to replace the RDCM to correct a condition of MIL or Service AWD Light and...
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associated DTCs.
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and...
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recommended practices.
This preliminary informational bulletin provides repair information to correct a customer concern of multiple warning...
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lights illuminated and/or intermittent no Crank/no start.
This informational bulletin was created to inform that any accessories that are install from the GM factory will be...
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covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).
This informational bulletin was created to inform that any accessories that are installed from the GM factory will be...
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covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including...
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flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
This Preliminary Information communication provides information to the technician about vehicles that show an error...
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message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
This Preliminary Information communication provides information to the technician about vehicles that may have a clock...
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that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.
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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
This Preliminary Information communication provides information to the technician about vehicle's odometer appears...
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to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.
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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and...
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what should be considered warranty replacement and not
This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and...
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Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
Tires & Wheels
33 bulletinsThis service bulletin provides information on Tire Sidewall Irregularities.
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM...
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Vehicles.
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
Refinishing Aluminum Wheels
Refinishing Aluminum Wheels
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...
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ride characteristics of GM cars and trucks.
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...
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ride characteristics of GM cars and trucks.
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance,...
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Shake, Flat Spotting) of GM Original Equipment Tires.
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for...
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GM Vehicles.
This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...
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possible chances of the customers concerns over tire vibration are repair.
This informational bulletin provides the technician with information on tire radial force variations and how to use it.
This informational bulletin provides the technician the proper way to install and torque the wheel.
This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...
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possible chances of the customers concerns over tire vibration are repair.
This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow...
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tire leak and low tire psi message on.
This informational bulletin explains the use of Nitrogen in GM tires.
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...
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possible chances of the customers concerns over tire vibration are repair.
This informational bulletin explains a normal condition of new tires may shake and vibrate for the first few miles.
This informational bulletin provides the technician with information on tire radial force variations and how to balance...
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a tire using the balancer.
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...
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possible chances of the customers concerns over tire vibration are repair.
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force...
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Variations and the difference between balancing a flange and flangeless rim.
This informational bulletin provides information on the temporary tire flat spotting condition.
This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and...
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balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)
This Informational bulletin outlines the recommendations for aluminum and chrome wheel refinishing.
Fuel System
32 bulletinsThis informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for...
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analysis.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure...
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the line is reinstalled correctly to avoid a no/low fuel pressure situation.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable...
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diesel fuel.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks...
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using the evaporative emission cart smoke machine and ultrasonic leak detectortools.
This informational bulletin provides information on top tier fuels and what brands are available.
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure...
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the line is reinstalled correctly to avoid a no/low fuel pressure situation.
This informational bulletin provides information on top tier fuels and what brands are available.
This technical bulletin provides a procedure to replace the evap canister for vehicles with the condition of Malfunction...
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Indicator Lamp (MIL) Illuminated with DTC P0446 or P0455 Set due to spiders laying a nest within the canister.
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if...
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debris have entered the exhaust system.
This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER...
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Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
This informational bulletin provides information on top tier fuels and what brands are available.
This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
Transmission
30 bulletinsThe service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...
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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
This service bulletin informs the technician of an alternate lift procedure that has been developed when the lift plate...
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does not fit the top of the transmission case for 6T30, 6T35, 6T40, 6T45, and 6T50 Transmissions.
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.
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The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature...
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Conditions
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...
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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...
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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
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test.
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...
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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh...
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Shifts, Slips, or Flares.
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh...
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Shifts, Slips, or Flares.
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh...
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Shifts, Slips, or Flares.
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...
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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering...
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gear due to seeing grease or sealant on certain locations on the gear.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
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test.
This Preliminary information communicates to dealers that the Bezel on the shifter can be serviced separately.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
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test.
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering...
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gear due to seeing grease or sealant on certain locations on the gear.
This Preliminary information communicates to dealers that the Bezel on the shifter can be serviced separately.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
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test.
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering...
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gear due to seeing grease or sealant on certain locations on the gear.
Infotainment
21 bulletinsXM Audio Traffic And Travel Link Availability And Operation.
Infotainment System Will Not Return to Media After Bluetooth Call Ends
Information On Requests To Add OnStar Bluetooth Option.
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a...
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feedback form to the GM navigation disc center website.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a...
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feedback form to the GM navigation disc center website.
This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not...
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function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a...
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condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a...
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feedback form to the GM navigation disc center website.
This preliminary information bulletin provides information to the customer that the rear vision camera only shows 3/4 of...
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the radio display screen and is a normal characteristic in which no parts are to be replaced for this condition.
This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a...
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normal characteristic.
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.
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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a...
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condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc...
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information.
This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of radio Inoperative,...
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blue Screen, AM clipping noise, HD on/off status not retained in stations, time lag on transitions, no audio with internal amp, and park assist symbol position wrong in rear view camera.
This Preliminary Information communication provides information to the technician about a connectivity concern with...
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Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.
This preliminary bulletin explains to the technician to use the vin when reprogramming the radio using the...
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techline/service programming systems.
This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band.
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Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation...
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Discs .
This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and...
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Instrument Panel Clusters (IPCs)
Brakes
15 bulletinsThis service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly...
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abrasive disk on gasket sealing surfaces or reused parts.
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk...
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on gasket sealing surfaces or reused parts.
This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red...
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brake light intermittently comes on.
This informational bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.
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Technician may find Diagnostic Trouble Codes P0171 and or P1101 set. Technician will need to inspect the Air Cleaner Housing Identification Code. If the Hydro Carbon Absorber is missing, or the Identification code is other than ACD, replace the Air Cleaner Housing with the latest listing in the Electronic Parts Catalog.
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer...
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concern of seeing a white film/residue on the IP pad and/or door trim panels.
This informational bulletin provides information on installing the correct tires for vehicles with the condition of...
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under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.
Software & Calibration
10 bulletinsThis service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
Service Update. Certain vehicles may have a condition in which ice or sludge can accumulate in the Charge Air Cooler...
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(CAC) or Closed Crankcase Ventilation (CCV) system when driving in extremely cold weather conditions (-18C (0F) or less).
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
OnStar Voice Fallback Number Update
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This informational bulletin provides technicians with updated information to help identify the differences between what...
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is considered a fluid leak, and what is considered seepage.
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for...
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electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for...
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electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
This informational bulletin contains information on Embedded TuneIn App Does Not Function Correctly After Updating...
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TuneIn App on Phone due to newer TuneIn software levels (on the customers phone) no longer supporting embedded automotive applications.
Steering
9 bulletinsThis service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or...
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fluid leak concern that is caused during extremely low temperatures.
This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or...
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fluid leak concern that is caused during extremely low temperatures.
This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise...
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or fluid leak concern that is caused during extremely low temperatures.
This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise...
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or fluid leak concern that is caused during extremely low temperatures.
This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low...
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temperatures and use the recommended fluid.
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid...
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reservoir.
This technical bulletin provides diagnostic and repair information to correct a customer concern of a steering drift or...
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pull condition where the vehicle may appear to pull or drift in the direction of a road crown.
This technical bulletin provides a procedure to reprogram the radio to correct a condition of Right Hand Steering Wheel...
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Controls Inoperative, Outside Ambient Temperature Reading on Radio Display Inoperative, and/or Rear Vision Camera Gridlines Inoperative after Performing 17130 or 45340 Radio Reprogramming due to an internal calibration concern.
This technical bulletin provides a procedure for replacing the intermediate steering shaft upper seal due to the...
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steering boot making contact with the intermediate shaft joint which will make the vehicle hard to steer and/or cause steering pull.
HVAC & Climate
9 bulletinsThis service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...
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weather climates and testing those batteries.
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
A/C Blows Warm Or Poor Performance.
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
This technical bulletin provides repair information for the correction of a customer concern of short duration musty...
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odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
This technical bulletin provides a procedure to replace the air conditioning condenser and perform an a/c system...
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analysis on vehicles that have the condition of Air Conditioning Not Getting Cold Enough or Blows Warm Air
Hybrid & EV
2 bulletinsThis service bulletin provides information on AGM batteries that require less frequent charging in storage.
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
Air Bags & Safety
2 bulletinsThis service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.
This service bulletin provides information on availability for a seat belt extender.
Suspension
1 bulletinThis technical bulletin provides a procedure to replace the lower control arms if they were found contacting the cradle...
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and making noise, and were previously replaced.