2008 Chevrolet Silverado TSBs

system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information diagnosis first. If service information diagnosis does not isolate the cause of this concern perform a cylinder deactivation active fuel management system compression test in service information. If the running compression of the misfiring cylinder stays below 25 Pounds per Square Inch regardless of the active fuel management solenoid being commanded on or off, an active fuel management lifter is mechanically collapsed/stuck or unlocking as soon as the engine is started. Replace all active fuel management lifters, and all plastic lifter guides. Also perform the cylinder deactivation active fuel management Valve Lifter Oil Manifold Diagnosis and Testing in Service Information. If it isolates a concern with the Valve Lifter Oil Manifold, replace it and reevaluate the concern. The active fuel management lifters can also be monitored for proper operation by carefully inspecting the cylinder 1, 4, 6, and 7 rockers and valves while cranking or briefly and safely running the engine with the valve covers removed. If the valve or valves of an active fuel management cylinder stop moving while doing this test, the active fuel management lifter is causing the concern. For 2008-2009 Full Size Truck/SUV or a 2007-2009 Chevrolet Tahoe with the Police Package reprogram the Engine Control Module. On the 2008-2009 Pontiac G8, 2010-2011 Camaro, and 2007-2010 Full Size Trucks with active fuel management, also determine if the active fuel management pressure relief valve shield that is listed in the latest version of 10-06-01-008 has ever been installed. On passenger cars with the LS4 engine, determine if the updated oil pan gasket that is listed in the latest version of 11-06-01-007 has been installed.

General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

with the scan tool, if the navigation radio does not display the current Hybrid mode. Dealer will use a scan tool to check communication with Accessory Direct current Power Control Module, Air Condition control module, Drive Motor Generator Power Inverter Module, Engine Control Module, Battery Energy Control Module, and Transfer Case Control Module. Repair the loss of communication with the affected module and the power flow should return to the radio display.

have low oil pressure after an oil change with the engine Regular Production Option Code L20, L77, L94, L96, L99, L9H, LC8, LC9, LH9, LMF, LMG, LY6, or LZ1. Vehicle may have Service Engine Soon lamp with Diagnostic Trouble Code P0521 or Low Oil Pressure message on the instrument panel. Dealer will need to determine if bulletin 10-06-01-008 was completed. If the bulletin was performed inspect the left rocker cover. Dealer will insure the left rocker can hold water without leaking. If leaks are found apply room temperature vulcanization silicone to the rocker cover if possible or replace the left rocker cover.

severe internal engine damage.

filter.

concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.

severe internal engine damage.

vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.

pressure, no oil pressure, and/or engine noise. Technician will need to replace the oil pump, flush the oil cooler lines.

Technician should inspect the camshaft part numbers. Technician should ensure to use part number for the application by using the numbers stamped on the cam.

Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.

General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

Charging System" message displayed on the Driver Information Center and/or a low voltage reading on the volt gauge during the first several minutes after a cold start. Technician may find a Diagnostic Trouble Code B1517 sym 03. If this concern only occurs during the first several minutes of a cold start, no repairs should be made. Dealer should communicate to the customer that this is normal operating characteristic of vehicles equipped with the diesel engine.

vehicles that have windows inoperative while the engine is running but work when the engine is off. Technician should look for aftermarket parts and remove them and retest the windows before any in depth diagnostics are performed.

Technician may encounter multiple issues when diagnosing a Vehicle Speed Sensor. Technician will find it difficult to follow the speed signal path between the components. To test connect the Fluke meter leads between circuits 821 and 822 and set the meter to Alternating current voltage and then press the hertz button. When the Engine Control Module showing correct miles per hour in the data list however it is setting a Diagnostic Trouble Code for the Vehicle Speed Sensor. To test connect the Fluke meter red lead to circuit 6399 and the black lead to ground, then set the meter to Direct current voltage and press the hertz button. The Instrument Panel Cluster speedo will work correctly when the Engine Control Module or Antilock Braking System Diagnostic Trouble Codes are for the Vehicle Speed Sensor. To test connect the Fluke meter red lead to circuit 1827 and the black lead to ground, then set the meter to Direct current voltage and press the hertz button. When the Antilock Braking System Malfunction Indicator Lamp on with Electronic Brake Control Module Diagnostic Trouble Code C0055 and no other customer complaints, to test connect the Fluke meter red lead to circuit 817 and the black lead to ground, then set the meter to Direct current voltage and press the hertz button.

Technician may find Diagnostic Trouble Code P0101. Technician should follow published Service Information diagnostics for any Diagnostic Trouble Codes that are set. If during diagnosis the tech has found that the Airflow Leak Equivalency Ratio or Induction System Leak Indication is above or below the specification the tech will have to carefully check for leaks in the air intake.

key is turned to the start position, and then released when the engine begins cranking, the engine will continue cranking for a few seconds or until the vehicle starts. Some customers may state that this feature is inoperative. Technician should be advised that if the Low Fuel warning lamp is on and/or the FUEL LEVEL LOW message is displayed in the Driver Information Center, the Computer?Controlled Cranking System will be disabled.

Technician may find Diagnostic Trouble Code B3894 set in the Trailer Brake Control Module. Technician should follow published Service Information diagnostics first. Technician should check the "Master Cylinder Pressure" sensor parameter listed in the Trailer Brake Control Module data list. If it is displaying pressure with no brake pedal input, suspect a concern with the Master Cylinder Pressure Sensor, wiring/terminals, or Electronic Brake Control Module.

Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information diagnosis first. If service information diagnosis does not isolate the cause of this concern perform a cylinder deactivation active fuel management system compression test in service information. If the running compression of the misfiring cylinder stays below 25 Pounds per Square Inch regardless of the active fuel management solenoid being commanded on or off, an active fuel management lifter is mechanically collapsed/stuck or unlocking as soon as the engine is started. Replace all active fuel management lifters, and all plastic lifter guides. Also perform the cylinder deactivation active fuel management Valve Lifter Oil Manifold Diagnosis and Testing in Service Information. If it isolates a concern with the Valve Lifter Oil Manifold, replace it and reevaluate the concern. The active fuel management lifters can also be monitored for proper operation by carefully inspecting the cylinder 1, 4, 6, and 7 rockers and valves while cranking or briefly and safely running the engine with the valve covers removed. If the valve or valves of an active fuel management cylinder stop moving while doing this test, the active fuel management lifter is causing the concern. For 2008-2009 Full Size Truck/SUV or a 2007-2009 Chevrolet Tahoe with the Police Package reprogram the Engine Control Module. On the 2008-2009 Pontiac G8, 2010-2011 Camaro, and 2007-2010 Full Size Trucks with active fuel management, also determine if the active fuel management pressure relief valve shield that is listed in the latest version of 10-06-01-008 has ever been installed. On passenger cars with the LS4 engine, determine if the updated oil pan gasket that is listed in the latest version of 11-06-01-007 has been installed.

engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Technician may find Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723. Technician should follow published Service Information diagnostics for Diagnostic Trouble Code P0701 first. Technician will also ensure the fluid level is at the top of the hot band when the transmission fluid temperature is 175 Fahrenheit. Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723 can set by the following fluid service/filter change, transmission service involving removing the pan, low fluid level caused by leaks, or after long periods of storage. If the fluid level has been properly checked using the HOT check procedure listed in Service Information document 2408059 and any of the Diagnostic Trouble Codes reset during a cold start inspect the internal suction filter for possible cracks. If no other concerns are found inspect for a stuck lube regulator valve in the pump cover due to debris.

or engines during there break in period.

staying on after the vehicle Retained Accessory Power has turned off and/or their Bluetooth phone stays connected after leaving the vehicle. Technician will need to perform a power cycle to the Vehicle Communication Interface Module. If the concern is gone, no further action is required. If the concern is still present after the power cycle technician will need to contact General Motors Technical Assistance Center for further assistance.

Technician may find Diagnostic Trouble Code P0101. Technician should follow published Service Information diagnostics for any Diagnostic Trouble Codes that are set. If during diagnosis the tech has found that the Airflow Leak Equivalency Ratio or Induction System Leak Indication is above or below the specification the tech will have to carefully check for leaks in the air intake.

vehicles that may have an intermittent "Check Trailer Wiring" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean and securely fastened. If the vehicle's 7-way connector socket terminals are deformed or have excessive wear, it will be necessary to replace the truck side connector from General Motors Customer Care and Aftersales along with the trailer's 7-way connector plug.

check to turn off motion sensor" message on the Driver Information Center. If this message is displayed, the vehicle has a General Motors Accessory shock sensor, motion sensor or inclination sensor installed. Dealer should advise the customer this is normal operation with this accessory installed.

Engine Soon Malfunction Indicator Lamp on or reduced engine power message. Technician may find Diagnostic Trouble Codes P2120, P2122, P2123, P2125, P2127, P2128, and/or P2138. Technician will need to inspect the Accelerator Pedal Position circuits for poor terminal tension.

Charging System" message displayed on the Driver Information Center and/or a low voltage reading on the volt gauge during the first several minutes after a cold start. Technician may find a Diagnostic Trouble Code B15517 sym 03. If this concern only occurs during the first several minutes of a cold start, no repairs should be made. Dealer should communicate to the customer that this is normal operating characteristic of vehicles equipped with the diesel engine.

vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.

Technician may find Diagnostic Trouble Code P2636 has set. Technician should be advised that the vehicle is being refueled with the engine running or ignition on.

SELECT DOCUMENT SEARCH BUTTON BELOW. ON CERTAIN TRUCKS, VOLUNTARY EMISSION RECALL IS BEING CONDUCTED DUE TO FUEL CONTROL SYSTEM DESIGN, WAS NOT ADEQUATELY CONTROLLING, UNDER CERTAIN CONDITIONS, CARBON MONOXIDE EMISSIONS AND WITH MODIFIED FUEL CONTROL CALIBRATION, ENGINE CONTROL MODULE NEEDS REPROGRAMMING. MODELS 2008 AVALANCHE, SILVERADO, SUBURBAN, TAHOE, SIERRA, YUKON, YUKON XL. *PE

SHORTING OF WIRES, OVER HEATING SYSTEM, ELECTRICAL FAILURE AND COMPARTMENT ENGINE FIRES. MODEL 2003-15 EXPRESS CUT AWAY VANS, SILVERADO CHASSIS CAB, SAVANA CUT AWAY VANS, SIERRA CHASSIS CAB. *PE

SELECT DOCUMENT SEARCH BUTTON BELOW. GENERAL MOTORS: 2008 CHEVROLET SILVERADO, SIERRA HD DIESEL: SOME MODELS ARE EXPERIENCING TRANSMISSION OIL COOLER LINE FLUID LEAK. *LJ

SELECT DOCUMENT SEARCH BUTTON BELOW. GMC SIERRA HD DIESEL: EQUIPPED WITH ALLISON 6 SPEED AUTOMATIC TRANSMISSION. TRANSMISSION OIL COOLER LINE FLUID LEAK. *LJ

2008 CHEVROLET SILVERADO, GMC SIERRA HD, SOME 2008 MODELS WITH 6 SPEED AUTOMATIC HAVE A TRANSMISSION FLUID LEAK CONDITION. WHICH MAY OCCUR NEAR THE TRANSMISSION COOLER NEAR RUBBER HOSE. *LJ

MODEL 2002-15 SILVERADO, SIERRA, 2004-09 KODIAK C4500-C5500, TOPKICK C4500-C5500, 2006-15 EXPRESS, SAVANA. *PE

MODEL 2008-2014 VEHICLES AND TRUCKS. *PE

THIS COULD BE THE RESULT OF A STICKING OIL PUMP PRESSURE RELIEF VALVE. *KB

ENGINE MAY HAVE REDUCED POWER, RUNNING ROUGH, AND POSSIBLE HAVE MALFUNCTION INDICATOR LAMP ON, DUE THROTTLE POSITION SENSOR. MODELS 2008-2010 CADILLAC ESCALADE, ESV, EXT, CHEVROLET TRAILBLAZER, AVALANCHE, EXPRESS, SILVERADO, SUBURBAN, TAHOE, COLORADO, GMC ENVOY, SAVANA, SIERRA, YUKON, YUKON XL, CANYON, HUMMER H2, H3, H3T. 2008-2009 SAAB 9-7X. *PE UPDATED 8/13/13. *PE UPDATED 1/29/2014 *JS

ALSO INCLUDED MODEL SIERRA DENALI YEAR 2010-2011 *JS

INCORRECT ENGINE CONTROL MODULE CALIBRATION. GENERAL MOTORS HAS DECIDED TO CONDUCT A VOLUNTARY EMISSION RECALL INVOLVING CERTAIN 2008 MODEL YEAR VEHICLES EQUIPPED WITH A 4.8L/0.6L ENGINE (LY2/L76). *JS

A REVISED HVAC BLOWER MOTOR ASSEMBLY FOR FULL SIZE TRUCKS IS REQUIRED, WITH MODIFICATIONS, TO FUNCTION PROPERLY. *PE UPDATED 2/25/13. *PE

THIS IS CAUSED BY WEAR OF THE INTERNAL FUEL INJECTOR. *RM

*RM

THE CHECK ENGINE LIGHT IS ON WITH THE ENGINE RUNNING ROUGH. THE SPARK PLUG WIRE BOOTS DON'T PROVIDE ENOUGH PROTECTION. *RM

*RM

THERE ARE MULTIPLE POSSIBLE CAUSES. *RM

THERE ARE MULTIPLE POSSIBLE TROUBLE CODES. *RM UPDATED 10/15/14. *PE

STARTS FINE WHEN COLD. THERE WILL BE NO INTERNAL TROUBLE CODES. *RM

IN MOST CASES DID NOT START UNTIL THE ENGINE ACCUMULATED APPROXIMATELY 30,000 MILES OR MORE. *PE

UPON INSPECTION, OBVIOUS OIL WILL BE FOUND IN THE INTAKE MANIFOLD AND/OR PCV VACUUM TUBE. *PE UPDATED 3/21/11. *PE UPDATED 5/9/11. *PE UPDATED 5/25/11. *PE UPDATED 06/16/2011. *KB UPDATED A SECOND TIME ON 06/16/2011. *KB UPDATED 6/27/11. *PE

NORMAL SI DIAGNOSTICS WILL LEAD TO INSPECTING THE WATER PUMP FOR PROPER OPERATION. WHEN WATER PUMP IS REMOVED, BE SURE TO INSPECT THE IMPELLER. *PE

EVAPORATIVE EMISSION (EVAP) VENT VALVE SOLENOID ASSEMBLY AND ADD/RELOCATE FILETER BOX USING SERVICE KIT). *PE

POWER IS REDUCED MESSAGE DISPLAYED, DTC P0101 SET (PERFORM REPAIR AS OUTLINED). *PE

DEALER MAY ENCOUNTER CONCERN OF SES LIGHT ON OR DTCS P011A, P2184 AND P2185. DIESEL ENGINES HAVE 2 ECT (ENGINE COOLANT TEMPERATURE) SENSORS. *PE

SERVICE ENGINE SOON LIGHT ILLUMINATED-EXHAUST GAS RECIRCULATION (EGR) COOLER PLUGGING PREVENTION. *PE

MANUFACTURER, TURN SIGNALS FLASH FAST AFTER FACTORY BOX REMOVED (UPFITTER). MAY NEED TO HAVE BODY CONTROL MODULE (BCM) REAR TURN SIGNAL BULB OUTAGE DETECTION CAPABILITY CHANGED. *PE UPDATED 5/20/11. *PE

MAY ENCOUNTER A CONCERN OF SES LIGHT, REDUCED POWER, LOW POWER. *PE

THE PAINT FINISH SEEMS TO BE PEELING. *PE

DECAY, WIRING HARNESS CONNECTIONS, VOLTAGE FLUCTUATIONS/INTERRUPTIONS (FOLLOW CORRECTION INFORMATION BELOW). *PE UPDATED 11/23/09. *PE

*PE UPDATED 11/04/09. *PE

B0013, B0016, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 OR B0044 SET. THIS MAY BE CAUSED BY A LOOSE, MISSING, OR BROKEN CONNECTOR POSITION ASSURANCE (CPA) RETAINER AT THE AIR BAG FOR THE SET DTC. INCLUDES TRAILBLAZER EXT. *PE UPDATED 8/16/10. *PE UPDATED 3/12/12. *PE

INDICATORS MAY BE ON WITH NO DTC'S DISPLAYED BY THE EBCM. *PE UPDATED 11/17/10. *PE UPDATED 3/14/11. *PE

MAY SET DUE TO ACTUAL FUEL RAIL PRESSURE NOT DROPPING QUICKLY ENOUGH WHEN THE ENGINE IS SHUT OFF. *PE

INITIAL INSPECTION MA REVEAL A LEAK THAT LOOKS AS IT IS COMING FROM THE REAR OF THE ENGINE. *PE

THE FRONT AXLE VENT HOSE IS MOUNTED IN THE LEFT SIDE OF THE ENGINE COMPARTMENT, AND MAY NOT BE CORRECTLY ROUTED. *PE UPDATED ON 5/1/2012. *KB

VEHICLES THAT ARE EQUIPPED WITH THE 6.6L DIESEL ENGINE RPO CODE LM. *PE

*PE

SI DIAGNOSTICS FOR DTC(S) SET, IF NTF, REPLACE AIR FILTER). VEHICLES WITH 6.6L DURAMAX DIESEL ENGINE. *PE

YEAR/100,000 MILE (160,000 KM) POWERTRAIN WARRANTY. *PE

ECM EEPROM - REPROGRAM ECM. ALL 2007 AND CERTAIN 2008 CHEVEROLET SILVERADO AND EXPRESS AND GMC SIERRA AND SAVANA EQUIPPED WITH 6.6L DURAMAX VA DIESEL (RPO LMM - VIN 6) ENGINE. CSC WAS RECEIVED. *PE UPDATED 5/5/09. CSC LETTER WAS RECEIVED. *PE

*PE

EQUIPPED W/ GASOLINE ENGINE AND AUTOMATIC TRANSMISSION. *NJ UPDATED 1/30/08. *NJ UPDATED 10/01/08. *PE UPDATED 8/12/09. *PE UPDATED 9/23/13. *PE UPDATED 11/12/13. *PE

*KB WITH ONE OF THE FOLLOWING ENGINE RPO'S: LY2, LY5, LY6. LH6, L76, L92. UPDATED 1/30/08. *NJ UPDATED 12/5/08. *PE

*EH UPDATED 6/11/10. *PE

have a different style mirror installed on their vehicle or request a different mirror before they purchase the vehicle. Swapping mirrors on vehicles equipped with Side Blind Zone Alert, Regular Production Option Code UFT, is not recommended. On other vehicles tech will need to verify if the vehicle is equipped with door modules or not. On vehicles with door modules technician will need to contact Techline Customer Support for new calibrations for both doors. On vehicles not equipped with door modules no calibrations are needed.

Technician will need to use a scan tool to verify that the alarm was activated by the inclination sensor. If the trigger is the inclination sensor, inspect the sensor's mounting location. Technician will need to relocate the sensor if it is attached to the driver's side lower Heater-Vent-Air Conditioning duct. Technician will need to reinstall the sensor to the top of the Body Control Module bracket.

Inspection it may be noticed that the backup alarm is inoperative. Technician can locate the wire harness on the right rear of the frame. Technician can route the harness up and over the spare tire hoist tube and connect to the backup alarm.

4WD message displayed in the Driver Information Center. Technician may find Diagnostic Trouble Code C0379. Technician will need to inspect the front axle actuator connector for signs of moisture intrusion. If there is corrosion on the terminals at either location replace the actuator and harness.

Trouble Code B0081 in the Sensing and Diagnostic Module and Passenger Presence Sensor modules. Technician should inspect the Sensing and Diagnostic Module and Passenger Presence Sensor powers, grounds, and communication circuits at all in line connectors for fully seated, backed out terminals, and proper terminal tension using the correct test probes.

Control on a vehicle which did not come equipped with the option. Technician will need to contact the Techline Customer Support Center to determine if a calibration is available for the vehicle. If they are able to provide a calibration for the vehicle then order steering wheel with cruise control buttons, steering wheel sir coil, and steering column wiring harness.

panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted activation, OnStar unwanted activation, and cruise control inoperative. Technician should inspect for a short to ground on the steering wheel near the Supplemental Inflatable Restraint coil connector X2 and make necessary repairs to any shorted circuits and then position the wiring.

override the automatic door locking feature. Technician will update the Body Control Module on 2006 to 2007 model years. On 2010 to 2014 model years technician will need to contact Techline Customer Support for calibrations.

electrical concerns and or intermittent no crank. Technician will need to remove the 175 amp Mega Fuse and inspect for arcing. If any type of arcing is found replace the affected components. Technician will also check the voltage drop on the positive and negative and the torque of the cable at the starter.

Control on a vehicle which did not come equipped with the option. Technician will need to contact the Techline Customer Support Center to determine if a calibration is available for the vehicle. If they are able to provide a calibration for the vehicle then order steering wheel with cruise control buttons, steering wheel sir coil, and steering column wiring harness.

panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted activation, OnStar unwanted activation, and cruise control inoperative. Technician should inspect for a short to ground on the steering wheel near the Supplemental Inflatable Restraint coil connector X2 and make necessary repairs to any shorted circuits and then position the wiring.

equipped with RPO 6E2 or 6E8 and converting to fleet mode. Technician will need to ensure fleet vehicles with RPO 6E2 or 6E8 should be checked to verify that the Theft Deterrent Module is in fleet mode prior to attempting to add keys.

Communication Interface Modules (VCIM) (GMNA Only)

stock to the steering angle sensor connector to correct a condition of service stabilitak message displayed in DIC and DTC C0455 or C0710

radio screen is blank or flashes on and off, no sound from speakers, and rear DVD screen inoperative. Technician will find Diagnostic Trouble Codes B1265, B1288, or B1289. Technician will need to repair circuit 7066.

Trouble Code B2555 may be found in a Driver and/or Passenger Door Module. Technician should ignore the Diagnostic Trouble Code if set in a DDM and/or PDM on a vehicles not equipped with front door panel courtesy lights.

the GM Accessory Heated Seat Kit, one or more of the following issues may be present the heated seat back and/or bottom turns off after approximately 30 seconds and after turning on the heated seat switch, the indicators remain on, but the seat is not heating. Technician may find Diagnostic Trouble Codes B1935 Sym 0E, B2180 Sym 0E, B2425 Sym 0D, and/or B2430 Sym 0D. Technician will need to inspect the accessory heated seat wiring harness and make sure the heater element connectors are installed correctly.

BACKLIGHTING FLASHES, FLICKERS OR INOPERATIVE DUE TO POSSIBLE SHORT TO GROUND ON STEERING WHEEL COIL CONNECTOR X2. MODELS 2007-2013 ESCALADES MODELS, AVALANCHE, SILVERADO, SUBURBAN, TAHOE, SIERRA, YUKON MODELS. *PE

AUXILIARY BATTERY FEED MAY CAUSE FUSIBLE LINK TO MELT AND OPEN CIRCUIT TO PREVENT DAMAGE OR FIRE IN WIRING HARNESS, DUE TO ELECTRICAL OVER LOAD. *PE

FLUID NOT SPRAYING, PARK AND REVERSE LIGHTS STAY ON, BATTERY GOES DEAD, AND A BUZZ NOISE UNDERNEATH THE DASH. 2007-2011 SILVERADO/SIERRA. *RM

THEY ARE SLOW TO WARM OR MAY SHUT OFF. THERE ARE TROUBLE CODES SET RELATED TO THE GROUND TERMINAL HARNESS. *RM

THIS CONCERN COULD BE CAUSED BY A POOR CONNECTION AT THE 7-WAY TRAILER CONNECTOR. THERE ARE SEVERAL MANUFACTURERS OF 7-WAY (TRAILER SIDE) CONNECTORS AND NO INDUSTRY STANDARD SPECIFICATIONS FOR THESE CONNECTORS. MODELS AVALANCHE, SUBURBAN, TAHOE, SIERRA, SILVERADO, SIERRA DENALI, YUKON, YUKON XL. *PE

*PE

MODEL YEARS 2006-2011. DOES NOT APPLY TO VEHICLES WITH KEYLESS ACCESS SYSTEM. *PE

UPON INVESTIGATION, THE TECHNICIAN MAY FIND DTC B0071 SET IN THE PASSENGER PRESENCE SYSTEM (PPS) AND A DTC B0081 IN THE SENSING AND DIAGNOSTICS MODULE (SDM). *PE

MAY ENCOUNTER CONCERN OF REDUCED POWER AND SES LIGHT ON. DIAGNOSTICS MAY REVEAL MAF (MASS AIR FLOW) SENSOR DTC P0101. IF DIAGNOSTICS WERE INCONCLUSIVE ITS POSSIBLE DTC P0101 IS SETTING DUE TO A NON GM AIR FILTER. NON GM AIR FILTERS HAVE SHOWN A SLIGHTLY HIGHER THAN NORMAL MAF READING. *PE

DURING A LOW BATTERY/VOLTAGE CONDITION THE PASSENGER PRESENCE SYSTEM MAY SET A B1325 SYM 03 ALONG WITH OTHER FAULTS THAT ARE CAUSED BY THE LOW BATTER/VOLTAGE CONDITION. *PE

DEALER MAY ENCOUNTER A CONCERN OF THE SES LIGHT ON WITH REDUCED POWER. DIAGNOSTICS MAY REVEAL DTC'S P0193, P0522 AND/OR P0652. *PE

STORED IN THE TCM AS AN ACTIVE OR A HISTORY CODE. SOME OF THESE DTCS CAN ALSO BE SET IN THE ECM OR FPCM. MAKE SURE THAT YOU KNOW WHICH MODULE (FOR EXAMPLE ECM, FPCM OR TCM) HAS SET THE DTC BEFORE ATTEMPTING TO DIAGNOSE AND REPAIR THIS CONDITION. *PE UPDATED 8/1/11. *PE

DIMMING FLICKER GAGE GAUGE GMC HVAC INOP INOPERATIVE INSTRUMENT INTERMITTENT IPC LOCK NO PANEL POWER RADIO STALL START TEMPERATURE. *PE UPDATED 3/28/11. MODEL YRS 2007-2009. *PE UPDATED ON 6/27/2011 ADDED MODEL YRS 2010-2011. *KB MODEL YEARS ADDED 2012, 2013, AND 2014. UPDATED 12/2/2013*JS

SOME MODULES MAY SET A COMMUNICATION DTC U0151 AGAINST SDM. DIAGNOSTICS MAY LEAD TO REPLACEMENT OF SDM AND REPLACING SDM MAY FIX THE CONCERN FOR A SHORT TIME OR IT MAY FAIL AGAIN ON THE FIRST OR SECOND IGNITION KEY CYCLE. THE HD SILVERADO AND SIERRAS ONLY. *PE

P0454, P0455 AND REPLACEMENT OF FUEL TANK PRESSURE (FTP) SENSOR/MODULE. *PE

HIGH HAZARD INOP INOPERATIVE LAMP LIGHT LOCK LOW NOT ON OFF POWER PARK RADIO RAP REPEAT SIGNAL SHUT SPEED STAY SWITCH TURN TOW UNLOCK UNWANTED WINDOW. MAY BE DUE TO INTERNAL BCM DAMAGE. *PE

COULD BE CAUSED BY A LOOSE CONNECTION AT THE 175 AMP MEGA FUSE LOCATED ON THE PASSENGER SIDE OF THE COWL. *PE

MANUFACTURER, TURN SIGNALS FLASH FAST AFTER FACTORY BOX REMOVED (UPFITTER). CHASSIS CAB MODELS AND PICKUPS WITH BOX DELETE OPTION ONLY (RPO ZW9). *PE UPDATED 4/3/2012. *PE MODELS 2007-13 SILVERADO; SIERRA. UPDATED 11/28/12. *PE UPDATED 1/24/13. *PE UPDATED 09/03/14*LJ UPDATED 12/5/14. PE

regarding the differences of the Dexos oils.

find growing concerns around them.

and Canada only).

for causing multiple customer concerns that do not have other diagnostic methods to identify them.

contact PQC prior to replacing an assembly (U.S. and Canada only).

Dealers Only).

of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.

Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 miles per hour at any given speed when looking straight at the needle.

availability of the passenger compartment air filter. Dealer should advise the customer starting in 2003 the passenger compartment air filter is no longer available as a factory option.

from the openings under the bed rails near the stake pockets. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. Technician should be advised that the vehicle must have Keyless Entry Regular Production Option Code (AU0/AU3) and Regular Production Option Code YE9 or Y91 to be equipped with content theft alarm.

a personalized easy exit seat and/or power tilt column position and they will only move a predetermined amount. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.

ALSO INCLUDED MODELS VERANO, REGAL, LACROSSE, CTS, SRX, VOLT, SONIC, MALIBU, IMPALA, EQUINOX, CRUZE, AVALANCHE, TAHOE SUBURBAN, SILVERADO, SIERRA, YUKON, AND TERRAIN FOR MODEL YEAR 2013. MODEL ESCALADE MODEL YEAR 2012-2013. MODEL PONTIAC G3 MODEL YEAR 2007. MODEL WAVE MODEL YEARS 2005-2010. DENALI MODELS MODEL YEARS 2007-2013. *JS

WHEN HAVE A DATA CONNECTION. *RM

*RM

*RM

essential tool J-45096 TransFlow.

buzz, tick, or vibration type noise that appears to be coming from the center of the dash. Technician will adjust the transmission dipstick tube away from the front of cowl to provide additional clearance.

grunt type noise when shifting from 2nd to 3rd gear. Technician should replace the 3-4 clutch Friction and Steel Clutch Plates along with the Apply Plate and Selective Backing Plate.

bump, chuggle, or fishbite sensation when crowding the throttle slightly with the Torque Converter Clutch on while cruising at 35-60 miles per hour. Technician should follow all published Service Information diagnostics if the concern is repaired compare to a like vehicle with the same options.

or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.

power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temperature conditions.

INDICATOR LAMP (MIL) WOULD BE ON, WITH DIAGNOSTIC TROUBLE CODE (DTC) P0796 FOUND AS ACTIVE. *PE

*JS UPDATED 05/3/2013 *JS

1-2-3-/ 3-5-R HOUSING AND PUMP SEAL RINGS). THIS CONDITION MAY BE CAUSED BY A CRACKED 1-2-3-4/ 3-5-R CLUTCH HOUSING. *JS UPDATED 5/10/12. *PE UPDATED 04/15/2014 *JS

INTERMITTENT CHIME OPERATION, VARIOUS IP WARNING LAMPS ILLUMINATED, TRANSMISSION MAY NOT SHIFT, COMMUNICATION DTCS U0073, U0100, U0101, U0102 U0121 OR U0140 SET (REPAIR TERMINALS IN TRANSMISSION HARNESS CONNECTOR, REPAIR OPEN OR SHORTED GM HIGH SPEED LAN CIRCUITS, OPEN OR SHORTED DATA LINK RESISTOR, CORROSION OR POOR CONNECTIONS IN VARIOUS CONTROL MODULE CONNECTORS). *JS

COMING FROM AUTOMATIC TRANSMISSION WHEN SHIFTING INTO PARK WHILE IN 4WD LOW (4LO) RANGE. *PE

THIS MAY BE CAUSED BY A SLIP IN THE TRANSMISSION. *RM

DO NOT REPLACE ENTIRE STEERING GEAR FOR PITMAN SEAL LEAK. TECHNICIANS HAVE BEEN REPLACING ENTIRE STEERING GEARS DUE TO NOT BEING ABLE TO SERVICE JUST LEAKING PITMAN SHAFT SEAL. *PE UPDATED 5/9/11. *PE

ENHANCED CALIBRATION FOR TRANSMISSION OVERHEAT IN EXTREME COLD AIR TEMPERATURES. LOCATED IN CERTAIN US COLD WEATHER STATES; ALBERTA, BRITISH COLUMBIA, MANITOBA, NEW FOUNDLAND, NORTHWEST TERRITORIES, ONTARIO, QUEBEC, SASKATCHEWAN, AND YUKON. SILVERADO HD AND SIERRA HD 2006-2008. *PE CSC LETTER WAS RECEIVED (ONLY). UPDATED. *PE PROGRAM BEEN REVISED TO EXPIRE 9/30/11. *PE

GAUGES INOPERATIVE, NO CRANK, HARSH TRANSMISSION SHIFTING, NO TRANSMISSION SHIFTING, DOOR LOCKS CYCLING AND INDICATORS ON. *PE UPDATED 11/17/10. *PE

*PE

*PE

THIS CONDITION MAY BE CAUSED BY LEAKING 1-2-3-4 AND 3-5-R CLUTCH FLUID SEAL RINGS (230). MODELS CADILLACS, CHEVROLETS, GMC, HUMMERS, PONTIACS. EQUIPPED WITH 6L80 (RPO MYC) OR 6L90 (RPO MYD) AUTOMATIC TRANSMISSION. *PE

ATTN: THIS BULLETIN APPLIES TO VEHICLES BUILT PRIOR TO DECEMBER 2007. *PE

TRANSMISSION MAY NOT SHIFT, DTCS U0073, U0100, U0101, U0102, U0121, U0140 SET (REPAIR BACKED OUT TERMINAL IN TRANSMISSION HARNESS CONNECTOR). VEHICLES WITH 6 SPEED 6L80 (RPO MYC), 6L90 (RPO MYD) OR HYBRID TWO MODE 2M70 AUTOMATIC. INCLUDING 2008 TAHOE AND YUKON HYBRID MODELS. *PE UPDATED 3/28/11. INCLUDING SIERRA, SILVERADO AND ESCALADE HYBRIDS. *PE

TRANSMISSION MAY NOT SHIFT, DTCS U0073, U0100, U0101, U0102, 70140 (REPAIR BACKED OUT TERMINAL IN TRANSMISSION HARNESS CONNECTOR). *PE

repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

to be replaced if the brake pedal moves or applies on its own at a full turn.

Braking System lamp followed by a Service Stability message in the Drivers Information Center. Technician my find Diagnostic Trouble Code C0710 set in the Electronic Brake Control Module. Technician may or may not find Diagnostic Trouble Code C0455. Technician will need to ensure the steering wheel is properly installed to the steering shaft.

to be replaced if the brake pedal moves or applies on its own at a full turn.

in the pad friction material, when performing a brake inspection. Technician should be advised that the hairline cracks do not affect the operation of the brake system and the pads should not be replaced if only hairline cracks are found.

Stability Message" appears on the Drivers Information Center. Technician will find Diagnostic Trouble Code C0561 set in the Electronic Brake Control Module. Technician will need to address any other Diagnostic Trouble Codes that are set in the vehicle first before working on Diagnostic Trouble Code C0561.

factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full Size pickup/utility when the vehicle was not ordered with the option. Dealer should advise the customer that if the vehicle does not have the option Regular Production Option Code (JL1) it cannot be added to the vehicle.

BRAKE SYSTEM MESSAGE, IS OFF AND GAUGES, IN VARIOUS MODULES LOW SPEED SETTINGS, ARE INOPERATIVE. MODELS 2007-13 ALL ESCALADES; AVALANCHE, SILVERADO, SUBURBAN, TAHOE; SIERRA, ALL YUKONS AND DENALIS. *PE

BRAKE PEDAL PARAMETERS, WHEN BRAKE PEDAL IS RELEASED BUT SHOWS APPLIED. MODELS 2007-2013 ALL ESCALADES, AVALANCHE, SILVERADO, SUBURBAN, TAHOE, SIERRA, ALL YUKONS. *PE

*PE

MESSAGE OR MALFUNCTIONING INDICATOR LIGHT DISPLAYING IN DRIVER'S INFORMATION CENTER. *PE UPDATED 08/5/2013 *JS

THERE COULD ALSO BE A RUMBLING NOISE. THIS IS LIKELY CAUSED BY THE BRAKES. *RM

THIS CONCERN MAY BE VERY INTERMITTENT AND CAN OCCUR WITH OR WITHOUT A TRAILER CONNECTED TO TRUCK. *PE

DIAGNOSTIC MODULE (SDM) CORROSION (REPLACE SDM/CUT AND REMOVE CARPET PAD). *PE

MATERIAL OVER SENSING & DIAGNOSTIC MODULE RETAINING MOISTURE. VEHICLES MAY HAVE A CONDITION WHERE AN ELECTRONIC COMPONENT LOCATED BENEATH THE DRIVER'S SEAT MAY CORRODE DUE TO A SIGNIFICANT QUANTITY OF SNOW AND/OR WATER CONTAINING ROAD SALT OR OTHER CONTAMINANTS ENTERING THE VEHICLE AND SATURATING THE ACOUSTICAL PADDING BENEATH THE CARPET. CSC LETTER WAS RECEIVED. *PE UPDATED 4/7/15. *PE

*PE UPDATED 3/1/10. *PE

refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time

acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.

Operations and Customer Enthusiasm

tools that include consumable parts (U.S. Only).

programs.

Service Agents not required to contact PQC prior to assembly replacement.

only) for service operations.

warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications.

(WPC), and Parts Return Program information.

Empowerment Program and Goodwill Cases.

labor operation numbers and how to submit CCND.

Technician will use the chart to determine the proper axle lubricant to use.

settings for concernc regarding noice drop outs during calls and muffled sound.

flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).

Technician should be advised that the puddle lamps to operate, "Approach Lighting" must be turned on using the Drivers Information Center buttons.

This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

For the puddle lamps to operate they must be turned on using the Drivers Information Center buttons and it must be dark outside.

INDICATING LOW OIL PRESSURE AND/OR SES LAMP WILL ILLUMINATE. MODEL 2007-13 CANYON, SIERRA, SAVANA, YUKON, CTS-V, ESCALADE, AVALANCHE, CAMARO SS, COLORADO, CORVETTE, EXPRESS, SILVERADO, SUBURBAN, TAHOE. *PE

DO NOT REPLACE THE ENTIRE HEADLAMP ASSEMBLY FOR THIS CONDITION. REPLACE THE BULB AND INSPECT THE CONNECTOR. *JS UPDATED 4/7/15. *PE

THE CARPET WAS FOLDED PRIOR TO INSTALLATION AND WHEN INSTALLED IT CURLS BACK UP. 2007-2012 SILVERADO/SIERRA. *RM

*PE

*NJ

*KB UPDATED 9/30/08. *PE

up-fitter may have removed the rear bumper, install a different rear bumper, or add a different box/flat bed/cube box/hitch, etc. to the rear of the truck, which affects the rear park assist operation. Technician can disable the rear park assist for this concern.

window express down feature is inoperative. Technician should be advised that models equipped with either Memory Seats Regular Production Option Code (AN3) and/or Power Folding Mirrors Regular Production Option Code (DL3) will have the passenger window express down feature. Dealer should advised the customer if the vehicle does not have one of the Regular Production Option Codes AN3 and or DL3, this is a normal operating characteristic.

window express down feature is inoperative. Technician should be advised that models equipped with either Memory Seats Regular Production Option Code (AN3) and/or Power Folding Mirrors Regular Production Option Code (DL3) will have the passenger window express down feature. Dealer should advised the customer if the vehicle does not have one of the Regular Production Option Codes AN3 and or DL3, this is a normal operating characteristic.

not lower slowly like the New 2014 Silverado 1500 / Sierra 1500 models. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.

*PE

THE PROBABLY CAUSE AN INCORRECT INSTALLATION OF A HANDLE COMPONENT. *RM UPDATED ON 7/26/2013. ALL 2014 AND PRIOR GM PASSENGER CARS AND TRUCKS. *KB

*RM UPDATED ON 5/2/2012. *KB

VEHICLE MAY EXHIBITS SOME SYMPTOM(S) AS DOOR LOCKS CYCLE WHILE DRIVING; INTERMITTENT NO START; SERVICE STABILITRAK DIC MESSAGE; SPEEDOMETER AND TACHOMETER FREEZE WHILE DRIVING. *PE

THIS INCLUDES 05 CHEVROLET GMC CADILLAC FULL SIZE TRUCKS AND UTILITIES. *EH ALSO INCLUDES AVALANCE, SILVERADO SUBURBAN TAHOE; GMC SIERRA, YUKON, DENALI, YUKON XL, DENALI XL. UPDATED 8/26/08. *PE UPDATED 5/9/11. *PE

usage of E85 fuel in GM vehicles.

feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.

rattle type noise during light acceleration around 1200-2000 Revolutions per minute. Technician will need to reposition the fuel line and bracket down away from the floor pan.

feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.

GREASE MAY HAVE CAUSE THE SCREW TO DEGRADE OR THE TORQUE WAS TOO HIGH. *RM

ON RARE OCCASIONS, THE VEHICLE HAS AN INACCURATE FUEL GAUGE READING AT 1/4 OR A 1/8 OF A TANK. *PE

*PE

Program and Global Warranty Management (GWM) Submission Information.

management submission information.

and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.

growl, or moan coming from the vehicle when operating the vehicle in four wheel drive. Driving on clean, dry pavement in Four-Wheel Drive High or Four-Wheel Drive Low for an extended period of time may cause premature wear on your vehicle's power train. Dealer should advise the customer not drive on clean, dry pavement in Four-Wheel Drive High or Four-Wheel Drive Low for extended periods of time.

growl, or moan coming from the vehicle when operating the vehicle in four wheel drive. Driving on clean, dry pavement in Four-Wheel Drive High or Four-Wheel Drive Low for an extended period of time may cause premature wear on your vehicle?s power train. Dealer should advise the customer not drive on clean, dry pavement in Four-Wheel Drive High or Four-Wheel Drive Low for extended periods of time.

growl, or moan coming from the vehicle when operating the vehicle in four wheel drive. Driving on clean, dry pavement in Four-Wheel Drive High or Four-Wheel Drive Low for an extended period of time may cause premature wear on your vehicle's power train. Dealer should advise the customer not drive on clean, dry pavement in Four-Wheel Drive High or Four-Wheel Drive Low for extended periods of time.

THERE IS ALSO VIBRATION AND WEAR ON SOME TIRES. *RM

for a clunking noise coming from the rear of the vehicle.

concern for a clunking noise coming from the rear of the vehicle.

Technician should not replace the bearing for grease purge. Technician should be advised to not clean the purged grease from the area immediately on or adjacent to the seals because this grease provides additional protection. Technician should only replace the bearing if the seals show visible damage, bearing endplay is greater than 0.005" or 0.13mm, bearing exhibits rough rotation, or bearing exhibits abnormal noise.

noise originating from the rear of the vehicle.

THIS CAN BE CAUSED BY THE SUSPENSION BEING MODIFIED. *RM UPDATED 6/18/12. *PE MODELS 2007-13 ALL ESCALADE; AVALANCHE, SILVERADO, SUBURBAN, TAHOE; SIERRA, SIERRA DENALI, ALL YUKONS. UPDATED 11/28/12. *PE UPDATED 4/1015. *PE

UPON FURTHER INVESTIGATION, THE TECHNICIAN MAY DIAGNOSE THE NOISE COMING FROM THE REAR SUSPENSION LEAF SPRING AREA. *PE UPDATED 6/30/2011. *KB

While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.

staying on after the vehicle Retained Accessory Power has turned off and/or their Bluetooth phone stays connected after leaving the vehicle. Technician will need to check the Station Identification number. If the Station Identification number falls in the range technician will need to perform an over the air system programming.

THE STABILITRAK INDICATOR LIGHT MAY ALSO BE ON. *JS UPDATED ON 7/9/2013. *KB

is considered a fluid leak, and what is considered seepage.

Technician will need to contact Techline Customer Support Center to obtain calibrations if adding Remote Keyless entry.

*RM UPDATED 12/6/11. *PE

MODEL YEARS 2001-2013. *PE UPDATED ON 06/08/2011. *KB UPDATED ON 06/16/2011. *KB UPDATED 11/26/12. *PE UPDATED 12/4/2013 *JS

belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.

*RM

BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. *RM UPDATED 4/3/12. *PE

emanating from HVAC system.

leak on the front passenger side while driving. Technician will need to use black RTV silicone and apply over the seam between the upper and lower Heater-Vent-Air Conditioning case halves.

MAY NOT BE ANY AIR FLOW FROM THE HVAC VENTS. ONE POSSIBLE OF THIS CONDITION MAY BE THE CONTACTS IN THE HVAC JUNCTION BLOCK(S) LOCATED AT THE RIGHT SIDE OF THE INSTRUMENTAL PANEL. *JS UPDATED 1/24/13. *PE

FRONT OF VEHICLE UNDERNEATH AND SHOULD BE INSPECTED, CLEANED AND IDENTIFIED BEFORE REPAIRING OR REPLACING. MODEL 2010-14 LACROSSE, 2011-14 REGAL, 2007-14 ESCALADE, SUBURBAN, TAHOE, YUKON, YUKON XL, YUKON DENALI, YUKON DENALI XL, 2013-14 XTS, 2005-14 MALIBU, 2007-13 AVALANCHE, SILVERADO, SIERRA, 2006-10 G6, 2007-09 AURA. *PE

ALL POTENTIAL LEAKS SHOULD BE COMPLETELY CLEANED AND INDENTIFIED BEFORE ATTEMPTING TO REPAIR OR REPLACE ANY POWER STEERING COMPONENTS. *JS UPDATED 4/22/13. *PE