2018 Chevrolet Silverado 1500 TSBs
1,000 Technical Service Bulletins across 17 categories
Categories
Engine
293 bulletinsThis Preliminary information communicates a diagnostic tip for an issue where the starter stays engaged after the engine starts.
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Dealers are to suspect/monitor the crankshaft position sensor.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of...
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engine related shudder.
This Preliminary Information communication provides information to the technician about fluid leaking from the brake...
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caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston.
This PI communicates a procedure to clean oil leaking from the rain sensor.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Preliminary Information communication provides information to the technician about fluid leaking from the brake...
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caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
Informational bulletin explaining how a plow may cause overheating and engine damage when traveling over 45 mph.
This service bulletin advises the technician of possible coolant entering the areas of the engine, either through failed...
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parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This informational bulletin provides information on higher than expected oil consumption.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument...
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Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary Information communication advises the technician on a parts restriction on the Generation I 8 speed...
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rear wheel drive valve bodies.
This Preliminary Information communication advises the technician on a parts restriction on the Generation I 8 speed...
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rear wheel drive valve bodies.
This Preliminary Information communication provides information to the technician that a customer may request the...
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factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the body harness. Install trailer brake controller harness General Motors part number 23184088 into Middle Bus Electrical Center (X61A).
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This service bulletin provides information on 6.6L Duramax Possible Oil Leak Path Information.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This informational bulletin advises the technician that the engine and related parts will be debited if found that the...
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tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
This informational bulletin provides information on higher than expected oil consumption.
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal...
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operation and no parts should be replaced for these normal operating conditions.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This informational bulletin provides information for the technicians on where to look on the Duramax engine for coolant...
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leaks.
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine...
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hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this...
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occurrence.
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted andnot start afterward.
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This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.
This Preliminary information communicatesthat trucks built at Oshawa assembly utilize a powder anti-chip material...
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process for stone guard protection, which does not have a textured appearance. The anti-chip performance meets all engineering criteria for durability and quality without a visibly textured surface. Trucks built at Flint, Fort Wayne, and Silao will have a textured appearance to the stone guard protection.
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...
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possibilities of what may happen using the incorrect filter.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This service bulletin provides information for engine oil life monitor operation calculation.
This service bulletin provides information for engine oil life monitor operation calculation.
This bulletin updates the position of General Motors on refinishing aluminum wheels.
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GM has determined that wheel refinishing under warranty will no longer be performed.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This service bulletin advises the technician of possible coolant entering the areas of the engine, either through failed...
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parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This Preliminary Information communication provides information to the technician about fluid leaking from the brake...
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caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
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and improve fuel economy.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This service bulletin advises the technician that the possible cause may not be from a faulty clutch piston or extension...
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housing and to perform testing on transmission for other possible issues, but it still may be possible on high mileage vehicles that orifices in housing may have come dislodged, causing the same customer concern.
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...
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possibilities of what may happen using the incorrect filter.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This informational bulletin advised the technician that the engine and related parts will be debited if found that the...
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tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine...
Read full bulletin
hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of...
Read full bulletin
engine related shudder.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
Read full bulletin
consumption.
This service bulletin provides information to dealership personnel on automatic transmission shift and engine...
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driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument...
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Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument...
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Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This informational bulletin provides information on higher than expected oil consumption.
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal...
Read full bulletin
operation and no parts should be replaced for these normal operating conditions.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
Read full bulletin
internal engine damage.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the...
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customers concern of engine misfire, ticking noise and/or MIL Illuminated.
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...
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that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and inspect the wiring for damaged or corroded circuits. Technician will repair any damaged or corroded circuits.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary information communicatesthat trucks built at Oshawa assembly utilize a powder anti-chip material...
Read full bulletin
process for stone guard protection, which does not have a textured appearance. The anti-chip performance meets all engineering criteria for durability and quality without a visibly textured surface. Trucks built at Flint, Fort Wayne, and Silao will have a textured appearance to the stone guard protection.
This service bulletin provides information for after installation of a replacement upper valve body, the transmission...
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may have no Reverse and no 2nd gear.
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the...
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customers concern of engine misfire, ticking noise and/or MIL Illuminated.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This service bulletin provides a repair procedure to correct a customer concern of Delayed and/or Harsh Engagement of...
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Transmission Shift After Vehicle Sitting with Engine Off.
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the...
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customers concern of engine misfire, ticking noise and/or MIL Illuminated.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
Read full bulletin
personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
Read full bulletin
the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This service bulletin advises the technician that the possible cause may not be from a faulty clutch piston or extension...
Read full bulletin
housing and to perform testing on transmission for possible other issues, but it still may be possible on high mile vehicles that orifices in housing may have come dislodged, causing the same customer concern.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head...
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gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running Hot.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
Read full bulletin
and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Preliminary information communicates diagnostic aid to help isolate possible repeat thermal by-pass valve concern.
This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head...
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gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running Hot.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine...
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hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
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Identification.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This technical bulletin provides a procedure to perform a learn procedure for the turbo actuator.
This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.
This informational bulletin provides information on 6.6L Duramax Possible Oil Leak Path Information.
This informational bulletin provides information for the technicians on where to look on the Duramax engine for coolant...
Read full bulletin
leaks.
Informational bulletin explaining how a plow may cause overheating and engine damage when traveling over 45 mph.
This informational bulletin provides information on higher than expected oil consumption.
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal...
Read full bulletin
operation and no parts should be replaced for these normal operating conditions.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
Read full bulletin
internal engine damage.
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...
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engine is started while diagnosing for noise from the engine or transmission.
This technical bulletin provides information on a possible bolt and guide pin that may be missing from the control valve...
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which will need to be installed to correct the repair.
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
Read full bulletin
and improve fuel economy.
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of...
Read full bulletin
engine related shudder.
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise.
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Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
Engine Control Module Update.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This technical bulletin provides a procedure to perform a learn procedure for the turbo actuator.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...
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Turbochargers Returned to Warranty Part Center.
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal...
Read full bulletin
operation and no parts should be replaced for these normal operating conditions.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold...
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or the vehicle has sat for a few hours.
This informational bulletin provides tips for showing a way to confirm if its a mechanical engine issue or not.
This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.
This informational bulletin provides information on 6.6L Duramax Possible Oil Leak Path Information.
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine...
Read full bulletin
hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
This informational bulletin provides information for the technicians on where to look on the Duramax engine for coolant...
Read full bulletin
leaks.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
Read full bulletin
personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
Informational bulletin explaining how a plow may cause overheating and engine damage when traveling over 45 mph.
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal...
Read full bulletin
operation and no parts should be replaced for these normal operating conditions.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
Service Update (Population Expansion Message).
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Certain vehicles may have one or multiple DTCs that are incorrectly illuminating the service engine soon (SES) light. Hardware including fuel injectors and exhaust gas recirculation (EGR) valves may have been used to fix this issue, however, the condition could return after these repairs were made. There is no effect for vehicle performance.
Service Update. Certain vehicles may have one or multiple DTCs that are incorrectly illuminating the service engine soon (SES) light.
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Hardware including fuel injectors and exhaust gas recirculation (EGR) valves may have been used to fix this issue, however, the condition could return after these repairs were made. There is no effect for vehicle performance.
This informational bulletin advises the technician of possible coolant entering the areas of the engine, either through...
Read full bulletin
failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of...
Read full bulletin
engine related shudder.
This Preliminary Information communication provides information to the technician about a no start or another concern...
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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
Read full bulletin
and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the...
Read full bulletin
customers concern of engine misfire, ticking noise and/or MIL Illuminated.
This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint.
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GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).
This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this...
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occurrence.
Information bulletin explains a possible coolant leak coming from the cylinder head bolt areas.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician about fluid leaking from the brake...
Read full bulletin
caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
Customer Satisfaction Program.
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Certain vehicles may have an incomplete or missing braze between the harness bulkhead support bracket and the fuel rail assembly. If the braze is incomplete the support bracket may detach from the fuel rail assembly over time. Wiring may sever and compromise the function of the fuel pump and/or the 4 passenger side injectors. If the function of the fuel pump and/or injectors is compromised, the Check Engine Light will come on, and you could experience reduced engine power. Loss of propulsion is possible, and there is a remote chance of fire if there is a fuel leak. Replace fuel rail assembly.
Customer Satisfaction Program.
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Certain vehicles may have an incomplete or missing braze between the harness bulkhead support bracket and the fuel rail assembly. If the braze is incomplete the support bracket may detach from the fuel rail assembly over time. Wiring may sever and compromise the function of the fuel pump and/or the 4 passenger side injectors. If the function of the fuel pump and/or injectors is compromised, the Check Engine Light will come on, and you could experience reduced engine power. Loss of propulsion is possible, and there is a remote chance of fire if there is a fuel leak. Replace fuel rail assembly.
This Preliminary information communicates to dealers an issue on remanufactured engines with part numbers 19368174...
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and19368176where the incorrect crankshaft timing gear was installed. Provides dealer with information to correct this condition.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary Information communication provides information to the technician to help converting vehicles to fleet...
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key option Regular Production Option Code 6E2 or 6E8. Technician will need to check the Regular Production Option Code for 6E2 or 6E8. Technician will need to order the correct key part number per the Regular Production Option Code. Then the technician will need re-code the lock cylinders to match the Regular Production Option Code. Also replace the Body Control Module and normal Service Programming System to the Body Control Module will turn the vehicle to a common key.
This Preliminary Information communication provides information to the technician about vehicles that the blower motor...
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may be noisy or vibrate when running. This concern will only occur when the temperatures is below 32 degrees Fahrenheit and if the blower motor is removed while still cold, ice may be found on the blower motor cage. This concern could be caused by water leaking or snow ingestion into the Heater-Vent-Air Conditioning case. Technician is to perform normal water testing diagnostics while the Heater-Vent-Air Conditioning is running, looking for water leaking past the plenum cover. If water is leaking past the cover remove the cover and install a 12x12 snow resistant screen to the fresh air intake. Reseal and install the plenum cover cap using Kent air dry sealer or equivalent.
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument...
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Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary information communicates to dealers an issue on remanufactured engines with part numbers 19368174...
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and19368176where the incorrect crankshaft timing gear was installed. Provides dealer with information to correct this condition.
This Preliminary information communicatesA vehicle may have a need for Camshaft replacement or have misfires on non AFM...
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cylinders after the camshaft was replaced.The camshaft may have been boxed incorrectly
Special Coverage. Certain vehicles equipped with a 6.6L diesel engine (RPO L5P), may have a condition that could cause the engine glow plugs to fail.
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If this condition occurs, the Malfunction Indicator Light (Check Engine Light) will illuminate and a diagnostic trouble code will set. Additionally, the engine may be hard to start or the engine may run rough immediately following engine start. Dealers are to replace the glow plugs as necessary. The repairs will be made at no charge to the customer.
This technical bulletin provides a procedure to perform a learn procedure for the turbo actuator.
This service bulletin provides diagnostic information for a customer concern of engine vibration.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
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and improve fuel economy.
This technical bulletin provides a procedure to perform a learn procedure for the turbo actuator.
This service bulletin provides diagnostic information for a customer concern of engine vibration.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
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and improve fuel economy.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this...
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occurrence.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
Condition Certain 2018 model year Chevrolet Silverado HD and GMC Sierra HD vehicles, equipped with 6.6L diesel engine...
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(RPO L5P) and Allison transmission (RPO MW7), may have a condition in which the automatic transmission has rough upshifts. Correction Reprogram the transmission control module (TCM).
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise.
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Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates to the dealer technician to inspect for a missing 1-2-7-8-R clutch fluid...
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passage seal or incorrect1-2-7-8-R clutch fluid passage seal being install for a no movement concern after valve body replacement on the 8L45 or 8L90 transmissions.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the...
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customers concern of engine misfire, ticking noise and/or MIL Illuminated.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This technical bulletin provides a procedure to measure vibration and install engine mounts to correct a Rough Idle in...
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Drive concern.
This Preliminary Information communication provides information to the technician about fluid leaking from the brake...
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caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument...
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Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the...
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customers concern of engine misfire, ticking noise and/or MIL Illuminated.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This technical bulletin provides a procedure to measure vibration and install engine mounts to correct a Rough Idle in...
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Drive concern.
This Preliminary Information communication provides information to the technician about fluid leaking from the brake...
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caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument...
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Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
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Identification.
This informational bulletin provides information for the technicians on where to look on the Duramax engine for coolant...
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leaks.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
Special Coverage Adjustment - In some circumstances, some 2014-2018 model year Cadillac Escalade, Chevrolet Silverado,...
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Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, and GMC Yukon vehicles may have a condition where customers may experience increased brake pedal effort, hard brake pedal, and/or potentially increased stopping distance. The condition is more prevalent at low speed when softly applying the brakes. The engine mounted mechanical vacuum pump output may decrease over time decreasing the amount of vacuum/power brake assist. Failure to follow recommended oil change intervals could contribute to this condition. The Driver?s Information Center, (DIC) ?Service brake assist? alert will activate 2-5 minutes after the vacuum level drops, and a Diagnostic Trouble Code, (DTC) will also be set. Even where this condition occurs, the hydraulic brake system remains functional but may require additional pedal force. Dealers are to replace the vacuum pump and vacuum pump belt. The repairs will be made at no charge to the customer.
This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.
This informational bulletin provides information on 6.6L Duramax Possible Oil Leak Path Information.
This service bulletin provides information to correct a customer concern of an in-tank fuel pump whining noise, engine...
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hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated.
This informational bulletin provides information on higher than expected oil consumption.
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal...
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operation and no parts should be replaced for these normal operating conditions.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument...
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Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This technical bulletin provides a repair procedure to correct a customer concern of Delayed and/or Harsh Engagement of...
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Transmission Shift After Vehicle Sitting with Engine Off.
This technical procedure provides a procedure to replace the front oil crank seal on remanufactured engines only, if...
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found the cause of the customers concern.
This informational bulletin advises the technician of possible coolant entering the areas of the engine, either through...
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failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up.
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White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information and definitionsto the technician about vehicles that...
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have fishbite, chuggle, misfire,AFM disturbances or torque converter shudder/vibrationconcerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians arereferred toTorque Converter Diagnosis in SI.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician on vehicles that may have an intermittent high idle.
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If a technician has duplicated, or the customer description aligns with the speeds mentioned in the idle speed description tables, the idle speed should be considered a normal characteristic of current vehicle design.
This Preliminary Information communication provides information and definitionsto the technician about vehicles that...
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have fishbite, chuggle, misfire,AFM disturbances or torque converter shudder/vibrationconcerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians arereferred toTorque Converter Diagnosis in SI.
This Preliminary information communicates to the dealer technician that if after replacing the valve body on an 8L45 or...
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8L90 transmission the vehicle will not move the valve body may be missing a plug and retainer bolt. Technician's are instructed to obtain and installa plug and retainer bolt kit from the GM Warranty Parts Center to address this concern.
This Preliminary Information communication provides information to the technician with the steps on diagnosing and...
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repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Brake Pedal Override Feature ?, transmission busy or frequent shifting up or down, and Diagnostic Trouble Codes P057B, P057C, and/or P057D may or may not be set. Technician will use this preliminary information to find the brake pedal position data parameters in the scan tool, and also to provide some additional diagnostic help. These issues may be caused by an incorrect brake pedal position sensor input to the engine control module. Technician will verify with the scan tool if the engine control module has the correct parameters for the brake pedal position sensor. If an engine control module brake pedal position sensor relearn is performed, the truck may be temporarily repaired until the intermittent wiring issue between the engine control module and brake pedal position sensor occurs again. On 2014 and newer trucks inspect and repair any damage to X115 and X119. On the 2014 and previous trucks inspect and repair any damage to X205.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This technical bulletin provides a procedure to measure vibration and install engine mounts to correct a Rough Idle in...
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Drive concern.
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the...
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customers concern of engine misfire, ticking noise and/or MIL Illuminated.
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold...
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or the vehicle has sat for a few hours.
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician to help converting vehicles to fleet...
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key option Regular Production Option Code 6E2 or 6E8. Technician will need to check the Regular Production Option Code for 6E2 or 6E8. Technician will need to order the correct key part number per the Regular Production Option Code. Then the technician will need re-code the lock cylinders to match the Regular Production Option Code. Also replace the Body Control Module and normal Service Programming System to the Body Control Module will turn the vehicle to a common key.
This Preliminary Information communication provides information and definitionsto the technician about vehicles that...
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have fishbite, chuggle, misfire,AFM disturbances or torque converter shudder/vibrationconcerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians arereferred toTorque Converter Diagnosis in SI.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the...
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customers concern of engine misfire, ticking noise and/or MIL Illuminated.
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold...
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or the vehicle has sat for a few hours.
Emission - General Motors has decided to conduct a voluntary emissions recall involving certain 2016-2019 model year diesel engine vehicles.
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The engine control module (ECM) in these vehicles may not adequately diagnose or illuminate the malfunction indicator lamp (Check Engine Light) when frequent regeneration of the diesel particulate filter (DPF) occurs. Dealers are to program the engine control module (ECM) with corrected software.
This Preliminary Information communication provides information to the technician about vehicles that may have a Service...
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Trailer Brake message in the Driver Information Center. Also the vehicle will have a Diagnostic Trouble Code U0415 set. Technician will fill the master cylinder brake fluid reservoir to the maximum level.
This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by...
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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
This diagnostic tip provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
This SKU is a Power Window Regulator and Motor Assembly.
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The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.
This SKU is a Power Window Regulator and Motor Assembly.
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The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.
This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this...
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occurrence.
This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a...
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guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
Emission - General Motors has decided to conduct a voluntary emissions recall involving certain 2018 model year diesel engine vehicles.
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The engine control module (ECM) in these vehicles may not adequately diagnose or illuminate the malfunction indicator lamp (Check Engine Light) when frequent regeneration of the diesel particulate filter (DPF) occurs. Dealers are to program the engine control module (ECM) with corrected software.
Emission - General Motors has decided to conduct a voluntary emissions recall involving certain 2018-2019 model year diesel engine vehicles.
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The engine control module (ECM) in these vehicles may not adequately diagnose or illuminate the malfunction indicator lamp (Check Engine Light) when frequent regeneration of the diesel particulate filter (DPF) occurs. Dealers are to program the engine control module (ECM) with corrected software.
This Preliminary Information communication provides information to the technician about vehicles that may have a service...
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engine soon malfunction indicator lamp, antilock braking system malfunction indicator lamp, service suspension system message, misfire, hesitation, no crank, heater-vent-air conditioning inoperative. Technician may find F11UA, F104UA, F35UA, and or F60UA blown. Technician should inspect the engine harness near the vacuum pump pulley to be chafing. Technician will need to reroute the wire harness and repair and damaged wires.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for...
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customer concerns related to wheel alignment.
This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin...
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has been sheared away to correct a crank/No Start condition.
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...
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correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This Preliminary information communicates that water leaking into the headlamp assembly or headlamp assembly connections...
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can cause an electrical short which will keep modules from shutting down causing a dead battery and a no crank condition, a crank no start,or unable to program the engine control module. Engine control module will set a diagnostic trouble code of P1682, or the engine will continue to run with the ignition off.
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument...
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Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
This Preliminary Information communication provides information and definitionsto the technician about vehicles that...
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have fishbite, chuggle, misfire,AFM disturbances or torque converter shudder/vibrationconcerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians arereferred toTorque Converter Diagnosis in SI.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle...
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with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.
This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being...
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overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.
This Preliminary Information communication provides information to the technician on the steps need to diagnose and...
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repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015?0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that "mating" surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped
This Preliminary Information communication provides information to the technician that a customer may request the...
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factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the body harness. Install trailer brake controller harness General Motors part number 23184088 into Middle Bus Electrical Center (X61A).
This Preliminary Information communication provides information to the technician about fluid leaking from the brake...
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caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin...
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has been sheared away.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector X154 located on the front cover next to the vacuum pump.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This informational bulletin provides tips for showing a way to confirm if its a mechanical engine issue or not.
This engineering information bulletin ends the need for information from the field on an Intermittent No Forward and/or...
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No Reverse While Driving condition. If this condition is encountered, refer to SI for further diagnosis.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal...
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operation and no parts should be replaced for these normal operating conditions.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
Read full bulletin
transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
N182202780 01 - Special Coverage.
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Certain Vehicles may have a condition where customers may experience increased brake pedal effort, hardbrake pedal, and/or potentially increased stopping distance. The condition is more prevalent at low speed when softly applyingthe brakes. The engine mounted mechanical vacuum pump outputmay decrease over time decreasing the amount of vacuum/power brake assist. Failure to follow recommended oil change intervalscould contribute to this condition. The Driver?s Information Center, (DIC) ?Service brake assist? alert will activate 2-5minutes after the vacuum level drops, and a Diagnostic Trouble Code, (DTC) will also be set. Even where this condition occurs,the hydraulic brake system remains functional but may require additionalpedal force. Please be aware that even if the vehicle exhibits this condition, it meets all federal motor vehicle safety standards forbrake performance. Dealers are to replace the vacuum pump and vacuum pump belt. The repairs will be made at no charge to the customer.
This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature.
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On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio. On 1500 series trucks and all sport utility vehicle with regular production option code IO4, IO5, or IO6 the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface. On 2500/3500 series trucks production option code IO3 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio. On 2500/3500 series trucks production option code IO4, IO5, or IO6 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This Preliminary Information communication provides information and definitionsto the technician about vehicles that...
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have fishbite, chuggle, misfire,AFM disturbances or torque converter shudder/vibrationconcerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians arereferred toTorque Converter Diagnosis in SI.
This Preliminary information communicates that water leaking into the headlamp assembly or headlamp assembly connections...
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can cause an electrical short which will keep modules from shutting down causing a dead battery and a no crank condition, a crank no start,or unable to program the engine control module. Engine control module will set a diagnostic trouble code of P1682, or the engine will continue to run with the ignition off.
N182206730 - Customer Satisfaction Program.
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Certain vehicles equipped with special service package (RPO 5W4) and certain 2015 ? 2019 Chevrolet Tahoe vehicles equipped with police package (RPO 9C1) or special service package (RPO 5W4) may have a condition in which frequent, repeated brake applications at low speed or idle speeds can deplete available brake vacuum assist faster than vacuum can be replenished by the system, which can lead to increased brake pedal effort, hard brake pedal and potentially increased stopping distance. These vehicles utilize Hydraulic Brake Boost Assist to supply additional hydraulic pressure when the vacuum boost is not sufficient to achieve the driver?s intended brake force. Dealers will reprogram the Electronic Brake Control Module in these vehicles with a new calibration that will improve how the system utilizes the Hydraulic Brake Boost Assist function when vacuum assist is depleted.
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...
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that may have Diagnostic Trouble Code P06DD or no or low oil pressure. Technician will replace timing chain tensioner guide. If oil pump face is damaged and or worn thru replace oil pump. Inspect bearings for damage wear due to debris from oil pump.
Pre-Delivery & Maintenance
164 bulletinsThis Preliminary information communicates direction to find information atwww.gmupfitter.comfor Police and Special...
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Service Vehicles.
This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may...
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not pass California smog inspection or smog inspection in other states.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
This service bulletin provides information on proper use of floor mats.
This service bulletin provides information to the customer about the rear camera guidelines not being present at times...
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due to the VBM taking over the rear camera option.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.
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Only).
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special...
Read full bulletin
Service Vehicles.
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...
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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...
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(WPC) Parts Return Program.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
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identification for warranty transactions (U.S. Only).
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
This service bulletin explains how to identify possible DEF system contamination.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This service bulletin describes the U.S.
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Dealer Special Tool Loan Program process.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
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operation.
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
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replacements.
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.
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Dealers Only).
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...
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the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...
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repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling,...
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Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle...
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services and maintenance on vehicles originating/sold in Canada.
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
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replacements.
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
Read full bulletin
Only).
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
Read full bulletin
before being sold (prepping) to the customer.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
Read full bulletin
causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on proper use of floor mats.
This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME)...
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FAQs.
This service bulletin provides technicians with information to help identify the differences between what is considered...
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a fluid leak, and what is considered fluid seepage.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
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Assistance Center (TAC).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
Read full bulletin
programs.
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...
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Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...
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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
Read full bulletin
E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing...
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Vehicle from Canada to the United States.
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...
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(WPC) Parts Return Program.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
Read full bulletin
Only).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
Read full bulletin
Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing...
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Vehicle from Canada to the United States.
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
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warped or misshapen.
This service bulletin provides information for dealers/technicians on Over the Air (OTA) and In Market Enhancement (IME)...
Read full bulletin
FAQs.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
Read full bulletin
causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin describes the U.S.
Read full bulletin
Dealer Special Tool Loan Program process.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
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Assistance Center (TAC).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
Dealers Only).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
Read full bulletin
Only).
This service bulletin explains how to identify possible DEF system contamination.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This service bulletin provides information on proper use of floor mats.
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.
Read full bulletin
Dealers Only).
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before being sold (prepping) to the customer.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
Read full bulletin
Spin-On Oil Filters.
This service bulletin explains how to identify possible DEF system contamination.
This service bulletin provides information to the customer about the rear camera guidelines not being present at times...
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due to the VBM taking over the rear camera option.
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...
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Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted...
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to GM for payment.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
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identification for warranty transactions (U.S. Only).
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
Read full bulletin
operation.
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S.
Read full bulletin
Only).
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...
Read full bulletin
the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling,...
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Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
Read full bulletin
the warranty transaction submission procedures that support the Personal Property Damage process.
This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling,...
Read full bulletin
Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...
Read full bulletin
(WPC) Parts Return Program.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
Read full bulletin
Only).
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.
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and Canada.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
Read full bulletin
causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...
Read full bulletin
the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
Read full bulletin
submit a Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
Read full bulletin
submit a Pre-Repair Authorization (PRA).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
Read full bulletin
Only).
This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
Read full bulletin
replacements.
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
Read full bulletin
warped or misshapen.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
Read full bulletin
Spin-On Oil Filters.
This service bulletin provides service information for a DEF pump that is unable to build pressure after replacement.
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...
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(WPC) Parts Return Program Information.
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before being sold (prepping) to the customer.
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
Read full bulletin
Spin-On Oil Filters.
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...
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independent causes (GM Canada Dealers Only).
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
Read full bulletin
replacements.
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
Read full bulletin
replacements.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
Read full bulletin
Spin-On Oil Filters.
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...
Read full bulletin
Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
Read full bulletin
Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front...
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grille or radiator area.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
Read full bulletin
operation.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
Read full bulletin
Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
Read full bulletin
programs.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
Read full bulletin
programs.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA).
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...
Read full bulletin
Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
Dealers Only).
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...
Read full bulletin
the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
Read full bulletin
identification for warranty transactions (U.S. Only).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
Read full bulletin
vehicles before sold (prepping) to the customer.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA).
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
Read full bulletin
warped or misshapen.
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.
Read full bulletin
Only).
This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling,...
Read full bulletin
Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA).
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.
Read full bulletin
Only).
This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling,...
Read full bulletin
Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA).
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.
Read full bulletin
Only).
This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated...
Read full bulletin
(CCND) Labor Operation Numbers.
This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and...
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PF48.
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
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information found in the service manual.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA) (US dealers only).
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...
Read full bulletin
(WPC) Parts Return Program Information.
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
Read full bulletin
information found in the service manual.
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...
Read full bulletin
(WPC) Parts Return Program Information.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
Read full bulletin
information found in the service manual.
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...
Read full bulletin
Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...
Read full bulletin
(WPC) Parts Return Program Information.
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance...
Read full bulletin
programs.
This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated...
Read full bulletin
(CCND) Labor Operation Numbers.
This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S.
Read full bulletin
Only).
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.
Read full bulletin
Only).
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle...
Read full bulletin
services and maintenance on vehicles originating/sold in Canada.
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...
Read full bulletin
repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA) (US dealers only).
This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles...
Read full bulletin
that may not pass California smog inspection or smog inspection in other states.
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398,...
Read full bulletin
E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA) (US dealers only).
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
Read full bulletin
information found in the service manual.
Other
124 bulletinsThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This PI advises dealers to inspect for a missing pump gasket if the vehicle exhibits no movement following a VB...
Read full bulletin
replacement
New Vehicle Monitoring Programs Section in IVH
This informational bulletin provides information on Anti-Chip Coating Appearance.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that may have a bump...
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feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...
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system and replace the parts that may be contaminated due to oil in system.
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...
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system and replace the parts that may be contaminated due to oil in system.
This informational bulletin provides explanation of a normal condition of a loose fitting trailer hitch receiver in the...
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gooseneck hitch ball.
This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...
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and repair procedures.
This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM...
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technical assistance case using the dealer case management tool.
This Preliminary information communicates a restricted part due to stock limitation.
This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...
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and repair procedures.
This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high...
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amount of dirt or dust which can migrate to the filler cap area.
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...
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U**** Byte 71 DTC.
This Preliminary information communicates a restricted part due to stock limitation.
This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.
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Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
This informational bulletin explains how the regen works for the DEF system and how it works at different levels.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
Power On Acceleration After Cold Start.
This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high...
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amount of dirt or dust which can migrate to the filler cap area.
This Preliminary information communicates a restricted part due to stock limitation.
This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full...
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size pickups and how to correct and repair.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full...
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size pickups and how to correct and repair.
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...
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and repair procedures.
This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
This informational bulletin provides explanation of a normal condition of a loose-fitting ball receiver in the...
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gooseneck.
This informational bulletin provides information to the customer about the rear camera guidelines not being present at...
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times due to the VBM taking over the rear camera option.
This informational bulletin explains how the regen works for the DEF system and how it works at different levels.
This Preliminary information communicatesinformation on how dealers can contact the supplier for Associated Accessories...
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offered through GM.
This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...
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and repair procedures.
This informational bulletin explains how the regen works for the DEF system and how it works at different levels.
This informational bulletin explains how to identify possible DEF contamination.
This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...
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U**** Byte 71 DTC.
This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
This informational bulletin explains how the regen works for the DEF system and how it works at different levels.
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.
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Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This informational bulletin provides explanation of a normal condition of a loose fitting ball receiver in the...
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gooseneck.
This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This technical provides a procedure to check for a possible faulty Reductant Injector and replace if the cause of the...
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customers concern.
This technical bulletin provides a procedure for the technician to check and tighten the CAC plumbing if found loose.
This informational bulletin explains how to identify possible DEF contamination.
This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Preliminary information communicatesinformation on how dealers can contact the supplier for Associated Accessories...
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offered through GM.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...
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and repair procedures.
This Preliminary information communicates a process to correct theconcern of Unable to contact OnStar after the 3G EOL...
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on 2015-2022 model year vehicles in the United States.
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
Customer Satisfaction Program Closed Message sent.
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...
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and repair procedures.
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...
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and repair procedures.
This Preliminary information communicatesinformation on how dealers can contact the supplier for Associated Accessories...
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offered through GM.
This informational bulletin provides information on proper use of floor mats.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
Essential Tools that Include Consumable Parts (U.S.
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Only)
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify...
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the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
IPC Odometer Programming Method Quick Reference Guide
All or Some Options May Be Missing from Driver Information Center (DIC) Info Pages Menu Due to Them Not Being Selected ...
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Condition Some customers may comment that with the Info option selected from the main menu (1), the Info Pages are blank (2) when scrolling up and down. If information is present when scrolling up and down, they may also comment that certain items are missing when compared to other like vehicles Cause This condition may be caused when all/some of the options not being selected in the active info pages menu. Correction If this concern is encountered, determine if all/any of the selections in the active info pages menu are not selected. To do this, follow the steps listed below.
This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes...
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do not return.
This informational bulletin explains how the regen works for the DEF system and how it works at different levels.
This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
This technical bulletin provides repair information to correct a customer concern of IPC Gauges Inoperative or...
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Fluctuate, No Crank, Start then Stall.
This technical bulletin provides repair information to correct a customer concern of IPC Gauges Inoperative or...
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Fluctuate, No Crank, Start then Stall.
This technical bulletin provides repair information to correct a customer concern of IPC Gauges Inoperative or...
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Fluctuate, No Crank, Start then Stall.
This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This informational bulletin explains how the regen works for the DEF system and how it works at different levels.
This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
This informational bulletin explains how to identify possible DEF contamination.
This informational bulletin explains how to check the NOx Catalyst Reductant-Load Adaptive Values using GSD2.
This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
This technical bulletin advised the technician to take the vehicle for a test drive to validate a possible normal TCC...
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performance while under heavy specific driving maneuvers.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.
This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
This Preliminary information communicates to the dealer an issue where a customer may have incorrectly received a...
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notification advising of a starting syetem issue with their veihcle. Dealer advised to inspect for a legitimate issue, if one found, diagnose accordingly.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...
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higher CSi scores.
This technical bulletin provides a procedure to replace the cooling fan if found contacting the shroud causing the...
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customers concern.
This Preliminary information communicatesinformation on how dealers can contact the supplier for Associated Accessories...
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offered through GM.
This informational bulletin provides information on interior cleaning products and what is offered to clean the...
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interiors of GM vehicles.
This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as intended,...
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causing the parking pawl to engage while driving.
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.
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Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
This informational bulletin provides information on interior cleaning products and what is offered to clean the...
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interiors of GM vehicles.
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the...
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front grille or radiator area.
This technical bulletin provides a procedure to add washers on the lower column mounting bracket locations due to the...
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shaft laying on the metal support at the bottom of the column.
This preliminary information bulletin provides a procedure for installing a aftermarket tool or utility box.
This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high...
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amount of dirt or dust which can migrate to the filler cap area.
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This Preliminary Information communication provides information to the technician about vehicles that have a coolant...
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loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.
This Preliminary information communicates a normal DIC message after learning keys/fobs which indicates the drivers...
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memory position.
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...
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normal operations.
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...
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and repair procedures.
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada...
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Only).
This informational bulletin provides information on comebacks prevention information and using customer concern...
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verification sheets (CCVS).
This informational bulletin explains how to identify possible DEF contamination.
This Preliminary Information communication provides information to the technician about vehicles that have a detent /...
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click with a feel of increased resistance when the accelerator pedal is about of the way. The new accelerator pedal design has a built-in detent position near the last 1/4 of pedal travel. Dealer should communicate to the customer this is a normal operating characteristic of the vehicle and no repair attempts should be performed.
This informational bulletin provides explanation of a normal condition of a loose fitting ball receiver in the...
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gooseneck.
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
Electrical
99 bulletinsThis service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...
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detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
This PI Addresses a possible solenoid wiring fault and how to inspect the build date to identify
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...
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information.
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...
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information.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use...
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for certain repairs, such as Wiring Harness Repairs.
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...
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detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...
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information.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...
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information.
This Preliminary Information communication provides information to the technician about vehicles that are found to have...
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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...
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information.
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
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repairing wiring harnesses.
This service bulletin provides information on key code security rules and information on GM keycode look-up applications...
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(U.S).
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...
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information.
This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance...
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that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.
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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
This bulletin provides information for dealers/technicians on the Lithium-Ion battery section and small pack exchange...
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procedure.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...
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information.
This Preliminary Information communication provides information to the technician about vehicles that are found to have...
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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
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repairing wiring harnesses.
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...
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detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...
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detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
This Preliminary Information communication provides information to the technician about vehicles that are found to have...
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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
This service bulletin provides information on Module Harvesting.
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a...
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condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals...
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but allow time for the sensor to thaw.
This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and...
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causing a battery draw.
This technical bulletin provides a procedure to inspect and repair the fuel pressure sensor if found the cause of the...
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customers concern.
This Preliminary Information communication provides information to the technician with the correct way to remove the...
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front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.
This Preliminary Information communication provides information to the technician with the correct way to remove the...
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front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.
This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground...
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at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.
This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical...
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connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.
This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and...
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causing a battery draw.
This Preliminary Information communication provides information to the technician about vehicles that are found to have...
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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...
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detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
This technical bulletin provides a procedure to reprogram the power steering control module to correct a condition of...
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Loss of Steering Assist due to a software abnormality.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This service bulletin provides information on High Voltage Battery Module Replacement.
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...
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detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
This Preliminary information communicates if the sunroof, rear sliding window, and/or wireless charging are found to be...
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inoperative due to the F2DL and/or the F8DL fuse(s) being open. Inspect the center console harness area at the hinge pivot point for chaffed circuits.
This technical bulletin provides a procedure to inspect and repair the fuel pressure sensor if found the cause of the...
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customers concern.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and...
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causing a battery draw.
Changing to Camper Outside Rearview Mirrors Some customers may request to have camper style mirrors installed on their vehicle.
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The new electrical architecture for the Silverado and Sierra has made swapping mirrors a more involved procedure than with previous models. The recommendation has been divided into three upgrades, depending on which mirrors the truck was built with (RPO DE2, DL8 or DL3). Please follow the correct RPO group below, because not all camper mirrors can be installed on all trucks. After selecting the correct RPO mirror the truck was built with, this PI will aid in determining which camper mirrors can be installed.
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct...
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battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.
Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated - DTC P249D, P249E, U029D, U029E Set Some customers may...
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comment that the MIL is illuminated. The technician may find one or more of the following DTCs set: U029D U029E P249D P249E Note: The graphic above depicts an example of a torn and missing seal. Moisture intrusion past a damaged (1) seal located in the connector for the NOx sensor wiring harness. Missing (2) seal located in the connector for the NOx sensor wiring harness. Correction If you encounter a vehicle with the above concern, perform normal diagnostics for the codes set. ⇒ If diagnostics lead to NOx sensor replacement, inspect the mating chassis electrical connector for corrosion. Clean and repair as necessary.
This Preliminary Information communication provides information to the technician about vehicles that are found to have...
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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
This Preliminary Information communication provides information to the technician about vehicles that are found to have...
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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
This technical bulletin provides a procedure to inspect and repair the fuel pressure sensor if found the cause of the...
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customers concern.
This Preliminary information communicates a customer concern ofIPC gauges inoperative or fluctuate, No Start,No...
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Crank,SIR Light / Service Airbag Message, Service Suspension Message,Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn Signal no audible feedback,HVAC controls inoperative. During diagnostics a technician may find any of the following DTC's: B1011, B1370, B3980, U0020, U0029, U007D, U0073, U0078, U0100, U0101, U0102, U0104, U0140, U0151, U0155, U0164,U0184, U0186, U0198, U0422. Dealer is instructed to check for logic lock ofSerial Data Gateway Module or forSerial Data Gateway Module X1 and X2 connectors havingterminal concerns and repair as needed.
This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical...
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connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals...
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but allow time for the sensor to thaw.
This Preliminary information communicates a customer concern ofIPC gauges inoperative or fluctuate, No Start,No...
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Crank,SIR Light / Service Airbag Message, Service Suspension Message,Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn Signal no audible feedback,HVAC controls inoperative. During diagnostics a technician may find any of the following DTC's: B1011, B1370, B3980, U0020, U0029, U007D, U0073, U0078, U0100, U0101, U0102, U0104, U0140, U0151, U0155, U0164,U0184, U0186, U0198, U0422. Dealer is instructed to check for logic lock ofSerial Data Gateway Module or forSerial Data Gateway Module X1 and X2 connectors havingterminal concerns and repair as needed.
This technical bulletin provides a procedure to inspect and repair the fuel pressure sensor if found the cause of the...
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customers concern.
This technical bulletin provides a procedure to program the ECM if found the cause of the customers complaint.
This technical bulletin provides a procedure to update the GPCM if found the cause of the customers concern.
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center...
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(DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground...
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at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center...
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(DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage...
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detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to...
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the vent and route down the fuel feed line and secure with zip ties.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and...
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causing a battery draw.
This technical bulletin provides a procedure to check and tighten the B+ at the starter for proper torque.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
This technical bulletin provides repair information to correct a customer concern of Action Required Steering Assist is...
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Reduced Drive with Care Or Service Power Steering Message And Or Current Power Steering Control Module DTCs.
This technical bulletin provides a procedure to program the ECM to correct the customers concern.
This technical bulletin provides a procedure to program the ECM to correct the customers concern.
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals...
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but allow time for the sensor to thaw.
This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to...
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the vent and route down the fuel feed line and secure with zip ties.
This Preliminary information communicates a power steering control module calibration error that does not allow its...
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DTC's to transition to history and they always stay current, which can mislead a technician diagnosis. Dealers are to reprogram the power steering control module with updated calibration which will allow DTC's to transition to history if the issue that caused the DTC(s) are now longer present.
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This warranty administration bulletin explains to the technician that when using wiring repair labor operations,...
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additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
Customer Satisfaction Program - Certain 2014-2019 model year Chevrolet Silverado and GMC Sierra vehicles equipped with a...
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power sliding rear window (RPO A48) may have areas of high electrical resistance on the rear defroster circuit. This could be caused, in part, by mechanical stress from opening and closing the rear power window, intrusion of debris, and use of the rear defroster. Over time, this condition could generate heat that could melt the areas surrounding the circuit. In rare instances, this heat could cause a non-propagating fire, increasing the risk of property damage or injury. Dealers will replace the buss bar covers and contact cover. If the rear window or sliding glass assembly appears damaged due to an occurrence of high electrical resistance on the rear defroster circuit, they should also be replaced.
This Preliminary information communicates a customer concern ofIPC gauges inoperative or fluctuate, No Start,No...
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Crank,SIR Light / Service Airbag Message, Service Suspension Message,Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn Signal no audible feedback,HVAC controls inoperative. During diagnostics a technician may find any of the following DTC's: B1011, B1370, B3980, U0020, U0029, U007D, U0073, U0078, U0100, U0101, U0102, U0104, U0140, U0151, U0155, U0164,U0184, U0186, U0198, U0422. Dealer is instructed to check Serial Data Gateway Module X2 connector for terminal concerns and repair as needed.
This Preliminary Information communication provides information to the technician with the correct way to remove the...
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front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals...
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but allow time for the sensor to thaw.
This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to...
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the vent and route down the fuel feed line and secure with zip ties.
Customer Satisfaction Program - Certain 2014-2019 model year Chevrolet Silverado and GMC Sierra vehicles equipped with a...
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power sliding rear window (RPO A48) may have areas of high electrical resistance on the rear defroster circuit. This could be caused, in part, by mechanical stress from opening and closing the rear power window, intrusion of debris, and use of the rear defroster. Over time, this condition could generate heat that could melt the areas surrounding the circuit. In rare instances, this heat could cause a non-propagating fire, increasing the risk of property damage or injury. Dealers will replace the buss bar covers and contact cover. If the rear window or sliding glass assembly appears damaged due to an occurrence of high electrical resistance on the rear defroster circuit, they should also be replaced.
This informational bulletin provides information on key code security rules and information on GM keycode look-up...
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applications.
This informational bulletin provides information on key code security and information on GM key code look up...
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applications.
This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground...
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at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.
This Preliminary information communicates if the sunroof, rear sliding window, and/or wireless charging are found to be...
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inoperative due to the F2DL and/or the F8DL fuse(s) being open. Inspect the center console harness area at the hinge pivot point for chaffed circuits.
This Preliminary Information communication provides information to the technician about vehicles that may have any of...
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these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
This Preliminary Information communication provides information to the technician about vehicles that may have any of...
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these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
Transmission
80 bulletinsThis PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when...
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ordering
This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when...
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ordering
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and...
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repair of 8 Speed Transmissions
This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...
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Slips, or Flares.
This Preliminary Information communication provides information to the technician about vehicles that may have a delayed...
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engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
This Preliminary information communicates for Technicians installing a Service Replacement Transmission Assembly to...
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contact Technical Assistance to make sureunit is not suspect of a snap ring concern prior to installation.
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...
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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if...
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found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.
This Preliminary information communicates diagnostic information for vehicles with transmission noise.
This Preliminary information communicates diagnostic information for vehicles with transmission noise
This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if...
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found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.
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The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if...
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found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.
This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...
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Slips, or Flares.
This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if...
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found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This Preliminary information communicates to have the dealer contact TAC with the transmission TUN number prior to...
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transmission installation.
This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First...
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Start Up/Shift of the Day Under Light Throttle.
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating.
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The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
This information bulletin advises the technician the difference between a welch cap leak and the output seal of the...
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t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear of Transmission or Transfer Case Area.
This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First...
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Start Up/Shift of the Day Under Light Throttle.
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...
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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...
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Slips, or Flares.
This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...
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Slips, or Flares.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...
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Slips, or Flares.
This information advises the technician the difference between a welch cap leak and the output seal of the t-case or...
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transmission leaking ATF causing the customers concern.
This Preliminary Information communication provides information to the technician about vehicles that may have a delayed...
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engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.
This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare...
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after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...
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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
This informational bulletin explains how the trans slip or flare can be a normal condition.
This informational bulletin advises the technician of possibly installing the incorrect 1-2-7-8-R clutch fluid passage...
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seal and which seal should be used with measurements of the seal.
This informational bulletin advises the technician to replace the TBV if the transmission has any type of repair even if...
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no problem was found, to replace the tbv.
This informational bulletin advises the technician to replace the TBV if the transmission has any type of repair even if...
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no problem was found, to replace the tbv.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
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test.
This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First...
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Start Up/Shift of the Day Under Light Throttle.
This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...
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Slips, or Flares.
This technical bulletin provides a procedure to clear the codes and test the Tcase if found that the customer has tried...
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to shift the t-case from 4lo to Hi gears while driving.
This Preliminary Information communication provides information to the technician about being to achieve pre-load when...
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setting up the pinion bearing pre-loads during reassembly of the 9.5/9.76 inch rear axles. Technician will need to use pinion gear install washer part number 11609638 onto the pinion shaft between the flange and nut. Tighten the pinion nut until you achieve 10 pound inch or 1.0 newton rotating torque. After the torque has been achieved back the nut off and remove the washer. Tighten the nut back down until you achieve 15 pound inch or 1.7 newton meters for used bearings or 20 pound inch 2.25 newton meters for new bearings.
This informational bulletin advises the technician to replace the TBV if the transmission has any type of repair even if...
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no problem was found, to replace the tbv.
This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM...
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for metal.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM...
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for metal.
This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM...
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for metal.
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...
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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
Condition Certain 2018 model year Chevrolet Silverado and GMC Sierra vehicles, equipped with the manual shift transfer...
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case (RPO NQG), may have a condition in which the transfer case shift linkage rod bolt torque is less than specified. Over time this bolt could loosen enough to allow the transfer case shift indicator to be inaccurate; or the bolt could fall off causing the transfer case to remain in its previous position and the shifter to be non-functional. Correction Tighten the transfer case shift linkage rod bolt to the specified torque
Rear View Camera Guidelines Not Present at Times Condition Some customers may report that the Rear View Camera (RVC)...
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guidelines are temporarily not available at times but the RVC will remain on during the concern. Additionally, no related DTCs will be found if this bulletin applies. One example of when this concern may be observed is if a customer quickly starts the car and immediately places the shifter in Reverse while the infotainment system is still in the initial boot up process. Cause This is a result of the RVC image being provided via an alternate robust RVC feed from the Video Bypass Module (NGI systems) or from the radio (BYOM2 and Info 3.0 systems). This alternate robust RVC feed is provided in the event that the primary RVC feed is not available for any reason just to ensure that the RVC image is always present when in reverse. Correction If this concern is experienced and no related codes are present, DO NOT replace any parts as it is normal for the RVC guidelines not to be present when the RVC image being displayed is from the alternate robust RVC feed. If this occurs after quickly starting the vehicle and immediately placing the shifter in Drive, the RVC guidelines can be displayed again in most cases if they are really needed by safely coming to a stop, placing the transmission in Park for a moment, and then shifting to Reverse again.
This informational bulletin advises the tech of a possible normal condition when the vehicle creeps forward during start...
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up conditions when the clutch packs are full of residual oil.
This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM...
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for metal.
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh...
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Shifts, Slips, or Flares.
This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM...
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for metal.
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh...
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Shifts, Slips, or Flares.
This technical bulletin provides a procedure to correct customer concerns of Instrument Panel Cluster (IPC) Gauges...
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Inoperative, Numerous Driver information Center (DIC) Error Messages, No Brake or Electric Power Steering Assist, Transmission in Default Gear, No Reverse and/or Back Up Lights, No Daytime Running Lights (DRL), No Cruise or Adaptive Cruise and/or No Trailer Brake Lights.
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh...
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Shifts, Slips, or Flares.
This technical bulletin provides a procedure to correct customer concerns of Instrument Panel Cluster (IPC) Gauges...
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Inoperative, Numerous Driver information Center (DIC) Error Messages, No Brake or Electric Power Steering Assist, Transmission in Default Gear, No Reverse and/or Back Up Lights, No Daytime Running Lights (DRL), No Cruise or Adaptive Cruise and/or No Trailer Brake Lights.
This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been...
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repaired for the flare and its still noticed.
This Preliminary Information communication provides information to the technician about vehicles that may have a delayed...
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engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.
This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM...
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for metal.
This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare...
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after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring...
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harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.
This technical bulletin provides information for new transmission oil to use and a procedure for exchanging the old...
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fluid and adding the new fluid to correct a shake/shudder during light throttle acceleration condition.
This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring...
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harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.
This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring...
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harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.
This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring...
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harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.
Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM...
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for metal.
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...
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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been...
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repaired for the flare and its still noticed.
This technical bulletin provides information for new transmission oil to use and a procedure for exchanging the old...
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fluid and adding the new fluid to correct a shake/shudder during light throttle acceleration condition.
Fuel System
72 bulletinsThis warranty administration bulletin provides policy information on vehicles outside of a California Emissions State...
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who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for...
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analysis.
This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs...
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should be.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the...
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cause of excessive soot from the tailpipe.
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This informational bulletin advises the tech on how to check for possible exhaust leaks.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the...
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fuel system caused by a failed part.
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...
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that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
This Preliminary Information communication provides information to the technician about vehicles that may have a bump...
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feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter...
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Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides information on availability of Diesel Fuel additives.
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...
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that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
This informational bulletin advises the tech on how to check for possible exhaust leaks.
This informational bulletin advises the tech on how to check for possible exhaust leaks.
This service bulletin provides information on availability of Diesel Fuel additives.
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the...
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cause of excessive soot from the tailpipe.
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...
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Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the...
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fuel system caused by a failed part.
This Preliminary Information communication provides information to the technician about vehicles that may have a bump...
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feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the...
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fuel system caused by a failed part.
This service bulletin provides information on availability of Diesel Fuel additives.
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the...
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cause of excessive soot from the tailpipe.
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...
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Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides information on availability of Diesel Fuel additives.
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the...
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fuel system caused by a failed part.
This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable...
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diesel fuel.
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...
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Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides information on availability of Diesel Fuel additives.
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the...
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fuel system caused by a failed part.
This information bulletin advised the tech of possible use of low fuel quality and the possible ramifications in...
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performance in regards to the customers concerns.
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the...
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cause of excessive soot from the tailpipe.
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the...
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fuel system caused by a failed part.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the...
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fuel system caused by a failed part.
This technical bulletin provides a procedure to replace the fuel tank and internal parts if found expanding and...
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contacting the drive shaft.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...
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Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
This Informational Bulletin provides information on availability of Diesel Fuel additives.
This Preliminary Information communication provides information to the technician about vehicles that may have a bump...
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feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the...
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fuel system caused by a failed part.
This informational bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of...
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excessive soot from the tailpipe.
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the...
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fuel system caused by a failed part.
THis informational bulletin advises the tech of a possible plugged fuel breather vent and how to add a vent breather...
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line to correct the customers concern.
This informational bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of...
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excessive soot from the tailpipe.
This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the...
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part and ordering it from the EPC.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This Bulletin provides information for rebuilding fuel injectors in the event of an underhood fuel odor and/or extended...
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cranking condition.
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...
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Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the...
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fuel system caused by a failed part.
This Preliminary Information communication provides information to the technician about vehicles that may have a bump...
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feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
Body & Paint
46 bulletinsThis PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame...
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Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame...
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Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when...
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addressing underbody component corrosion with customers.
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...
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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame...
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peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the...
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shipping film.
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...
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Guidelines.
This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame...
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peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This Preliminary information communicates an issues with water/ice building up on the door sill plate and advising...
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dealership to inspect and reseal the door water deflector.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...
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Aluminum Wheels.
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This service bulletin provides information on Paintless Dent Repair Process.
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables.
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Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...
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Guidelines.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables.
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Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint...
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percentage.
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and...
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that it is considered a normal condition.
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables.
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Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This technical bulletin provides repair information to correct a customer concern of water leaking into bed area on...
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trucks equipped with High Desert package.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
Thins informational bulletin provides information on Paint-less Dent Repair Process.
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...
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Aluminum Wheels.
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This preliminary informational bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...
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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This Preliminary Information communication provides information to the technician about vehicles thatmay have Service...
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Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.
This technical bulletin provides repair information to correct a customer concern of hearing excessive wind noise from...
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front side door glass area.
Brakes
38 bulletinsThis Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle...
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that may have a "Check Trailer Wiring" or "Service Trailer Brake System message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
This Preliminary information communicates an issue with theHydrastar Electric Over Hydraulic trailer brake system...
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causing a voltage spike into the trucks electrical system which is causing DTC C1114 to set.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle...
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that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
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to be replaced if the brake pedal moves or applies on its own at a full turn.
This Preliminary information communicates an operational characteristic of regenerative braking.
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle...
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that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
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to be replaced if the brake pedal moves or applies on its own at a full turn.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
This Preliminary information communicates the location of the GM Accessory Performance Brake System Rotor Specifications
This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector...
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and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors.
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle...
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that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle...
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that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
This Preliminary information communicates the location of the GM Accessory Performance Brake System Rotor Specifications
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
This technical bulletin provides repair information to correct a customer concern of pulsing, grinding, scraping noise...
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from brakes, uneven front brake pad wear.
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that may have an intermittent "Check Trailer Wiring" or "Service Trailer Brake" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean and securely fastened. If the vehicle?s 7-way connector socket terminals are deformed or have excessive wear, it will be necessary to replace the truck side connector with part number 23404450.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
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to be replaced if the brake pedal moves or applies on its own at a full turn.
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle...
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that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
This technical bulletin provides a procedure for pad replacement due to on premature and/or uneven brake pad wear.
This Preliminary information communicates the location of the GM Accessory Performance Brake System Rotor Specifications
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle...
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that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle...
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that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
Lighting
27 bulletinsThis preliminary information communicates an issue with aftermarket LED headlights causing IPC warning messages and MIL...
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along with several low speed lan DTCs.
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a...
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written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owners manual and warranty insert containing this information in English and Spanish.
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a...
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written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owners manual and warranty insert containing this information in English and Spanish.
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...
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Replaced During Warranty Coverage Period.
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance...
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Schedules.
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...
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Replaced During Warranty Coverage Period.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...
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Coverage Period.
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...
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Tires and PDI installed Limited Production Option (LPO) Tires.
This Preliminary information communicates to dealers of a known issue with failed map update
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...
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Fog/Driving Lamp Damage.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...
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Coverage Period.
This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.
This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...
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Coverage Period.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...
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Tires and PDI installed Limited Production Option (LPO) Tires.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty...
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Coverage Period.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and...
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the Proper use of GM Simplified Maintenance Schedules.
This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During...
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Warranty Coverage Period.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
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Guidelines.
Tires & Wheels
19 bulletinsThis service bulletin provides information on Tire Sidewall Irregularities.
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM...
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Vehicles.
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...
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ride characteristics of GM cars and trucks.
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...
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ride characteristics of GM cars and trucks.
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance,...
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Shake, Flat Spotting) of GM Original Equipment Tires.
This service bulletin advises the technician on what to do if the DEF pump has been replaced and perform a leak test to...
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prime the pump.
This informational bulletin provides information on Wheel Balancer Mounting Instructions.
This informational bulletin advises the technician on what to do if the DEF pump has been replaced and perform a leak...
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test to prime the pump.
This informational bulletin advises the technician on what to do if the DEF pump has been replaced and perform a leak...
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test to prime the pump.
This informational bulletin advises the technician on what to do if the DEF pump has been replaced and perform a leak...
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test to prime the pump.
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for...
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GM Vehicles.
HVAC & Climate
10 bulletinsThis service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...
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weather climates and testing those batteries.
This Preliminary Information communication advises the technician that some vehicles may have a dim Driver Information...
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Center when the interior of the vehicle is hot from a sun load or extended heater operation. The Driver Information Center is designed to dim with high temperature exposure. This is done to protect the Driver Information Center from damage.
This Preliminary Information communication advises the technician that some vehicles may have a dim Driver Information...
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Center when the interior of the vehicle is hot from a sun load or extended heater operation. The Driver Information Center is designed to dim with high temperature exposure. This is done to protect the Driver Information Center from damage.
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
This technical bulletin provides a procedure to install a pice of foam between the heater core pipes to correct the...
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customers concern.
This technical bulletin provides a procedure to install a pice of foam between the heater core pipes to correct the...
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customers concern.
This technical bulletin provides a procedure to replace the dehydrator to correct the condition of A/C Inoperative...
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and/or Insufficient Cooling due to the seals going bad within the part.
This technical bulletin provides a procedure to replace the dehydrator to correct the condition of A/C Inoperative...
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and/or Insufficient Cooling due to the seals going bad within the part.
This Preliminary Information communication advises the technician that some vehicles may have a dim Driver Information...
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Center when the interior of the vehicle is hot from a sun load or extended heater operation. The Driver Information Center is designed to dim with high temperature exposure. This is done to protect the Driver Information Center from damage.
Steering
7 bulletinsThis Preliminary Information communication provides information to the technician with additional information on the...
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functionality of Lane Keep Assist.Starting with2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.
This Preliminary Information communication provides information to the technician with additional information on the...
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functionality of Lane Keep Assist.Starting with2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.
This Preliminary Information communication provides information to the technician with additional information on the...
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functionality of Lane Keep Assist.Starting with2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.
This informational bulletin explains there is another steering hose that can be used for cold weather drivers that...
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experience a steering hose leak.
This Preliminary Information communication provides information to the technician about vehicles that show a "Take...
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Steering" message on the Driver Information Center along with a warning chime/alert. Dealer should be advised the purpose of the message is to alert the driver that the Lane Keep Assist system has not detected active steering input from the driver (hands off the steering wheel).
This Preliminary Information communication provides information to the technician with additional information on the...
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functionality of Lane Keep Assist.Starting with2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.
This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise...
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or fluid leak concern that is caused during extremely low temperatures.
Air Bags & Safety
5 bulletinsThis Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.
This Preliminary information communicates assistance in locating theRear seat belt comfort guidesin the parts catalog.
This service bulletin provides information on availability for a seat belt extender.
Customer Satisfaction Program - Certain vehicles that had the front passenger seat cushion frame previously replaced,...
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may not have had the adjuster stops transferred and are missing on the replacement part. The front passenger seat may be in a position beyond the occupant design travel range.Dealers are to inspect the front passenger seat tracks for the presence of both adjuster stops and install missing adjuster stops if necessary.
Software & Calibration
5 bulletinsThis service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This preliminary bulletin provides a procedure to reprogram more than 8 keys for the PPV.
Suspension
5 bulletinsThis Preliminary Information communication provides information to the technician with the steps to diagnosis and repair...
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vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.
This Preliminary Information communication provides information to the technician about vehicles that have a creak,...
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click, pop, and or crack type noise from the front suspension or front frame area while making tight turns. Technician will need to loosen and then re-torque the four front frame cross member nuts and bolts.
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair...
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vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.
This technical bulletin provides repair information to correct a customer concern of Phone Charging Cycles On and Off...
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When Connected to the Single Port USB Hub.
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak...
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noise from the metals making contact.
Hybrid & EV
3 bulletinsThis service bulletin provides information on AGM batteries that require less frequent charging in storage.
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
This Preliminary information communicates an issue with aftermarket USB chargers causing SIR DTC's to set.
Infotainment
3 bulletinsThis service bulletin provides information for dealers/technicians on Handsfree Apple Iphone Call Static conditions...
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equipped with IOB Radio.
This Preliminary information communicates that when a customer or technician attempts to add a new transmitter to a...
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vehicle following the adding transmitters without Service Programming System procedure the procedure will not complete and a message "Remote Learn Pending" will be displayed on the Driver Information Center. In the past to perform the new transmitter procedure only one previously learned transmitter was required but this is no longer the case. Now, two previously learned transmitters are required to be placed into the cup holder and then the new transmitter to be programmed placed in the transmitter pocket. If this new procedure is not followed, the "adding transmitters without Service Programming System" cannot be performed. The technician will be forced to add a transmitter using Service Programming System.
This Preliminary information communicates repair information for therear vision camera or surround vision camera image...
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being: - Yellow - Blurry -Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gridlines - Screen is blue with Service Rear Vision System message