2011 Chevrolet Silverado 1500 TSBs
1,000 Technical Service Bulletins across 17 categories
Categories
Engine
226 bulletinsThis service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
Read full bulletin
internal engine damage.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
Read full bulletin
repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
Read full bulletin
noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
Read full bulletin
and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
Read full bulletin
test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
Read full bulletin
consumption.
This bulletin provides information on Policies Applicable to All U.S.
Read full bulletin
Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
Read full bulletin
personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
Read full bulletin
Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
Read full bulletin
Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
Read full bulletin
consumption.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
Read full bulletin
conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This service bulletin provides information for engine oil life monitor operation calculation.
This service bulletin provides information for engine oil life monitor operation calculation.
This bulletin updates the position of General Motors on refinishing aluminum wheels.
Read full bulletin
GM has determined that wheel refinishing under warranty will no longer be performed.
Transmission Valve Body.
Engineering Information.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
Read full bulletin
conductive finish.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
Read full bulletin
conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
Read full bulletin
and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
Read full bulletin
and improve fuel economy.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
Read full bulletin
the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
Read full bulletin
one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
Read full bulletin
test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
Read full bulletin
Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
Read full bulletin
repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Information for Engine Oils Used in 2014 Model Year Vehicles
New Service Cam Bearings For Gen IV V8 Engines
Diagnosis and Repair - Malfunction Indicator Lamp (MIL) Illuminated, Reduced Engine Power Message Displayed, DTC P2135...
Read full bulletin
Set
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
Read full bulletin
consumption.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
Read full bulletin
vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
Read full bulletin
personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
Read full bulletin
noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician that General Motors Technical...
Read full bulletin
Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
Read full bulletin
consumption.
This service bulletin provides information to dealership personnel on automatic transmission shift and engine...
Read full bulletin
driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
Read full bulletin
vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
Read full bulletin
issue.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
Read full bulletin
issue.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
Read full bulletin
internal engine damage.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
Read full bulletin
vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This service bulletin provides information for after installation of a replacement upper valve body, the transmission...
Read full bulletin
may have no Reverse and no 2nd gear.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician that General Motors Technical...
Read full bulletin
Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
Read full bulletin
Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
Read full bulletin
the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This bulletin provides information on Policies Applicable to All U.S.
Read full bulletin
Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
Read full bulletin
and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
Read full bulletin
of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
Read full bulletin
bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine...
Read full bulletin
hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
Read full bulletin
Identification.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
Read full bulletin
consumption.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
Read full bulletin
internal engine damage.
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...
Read full bulletin
engine is started while diagnosing for noise from the engine or transmission.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
Read full bulletin
and improve fuel economy.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
Read full bulletin
Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
Read full bulletin
noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...
Read full bulletin
Turbochargers Returned to Warranty Part Center.
This informational bulletin provides technicians with Information for Identifying non-GM ECM calibration use and...
Read full bulletin
Power-Up hardware detection in Duramax diesel engines Photograph Tech 2 Calibration IDs, Calibration Verification Numbers (CVNs) and Transmission Data Screen.
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine...
Read full bulletin
hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
Read full bulletin
and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint.
Read full bulletin
GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides steps the technician will uses to diagnose and repair vehicles that...
Read full bulletin
have low oil pressure after an oil change with the engine Regular Production Option Code L20, L77, L94, L96, L99, L9H, LC8, LC9, LH9, LMF, LMG, LY6, or LZ1. Vehicle may have Service Engine Soon lamp with Diagnostic Trouble Code P0521 or Low Oil Pressure message on the instrument panel. Dealer will need to determine if bulletin 10-06-01-008 was completed. If the bulletin was performed inspect the left rocker cover. Dealer will insure the left rocker can hold water without leaking. If leaks are found apply room temperature vulcanization silicone to the rocker cover if possible or replace the left rocker cover.
This Preliminary Information communication provides information to the technician that General Motors Technical...
Read full bulletin
Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
Read full bulletin
Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
Special Coverage. On some vehicles equipped with a 6.6L Duramax Diesel engine (RPO LML, LGH) the malfunction indicator...
Read full bulletin
lamp (MIL) may illuminate due to a condition with the glow plugs. When diagnosed, replacement of one of the engines glow plugs may be required. No drivability issues are generally associated with this issue, but harder starting in cold ambient temperatures may be noted. Dealers are to replace the affected glow plug. The repairs will be made at no charge to the customer.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
Read full bulletin
vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
Read full bulletin
Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This Preliminary Information communication provides information to the technician that General Motors Technical...
Read full bulletin
Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler...
Read full bulletin
Engine Coolant Leaks into Combustion Chamber
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Information on Diesel Engine Ticking Noise
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
Read full bulletin
and improve fuel economy.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
Read full bulletin
and improve fuel economy.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
Read full bulletin
noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
Read full bulletin
repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
Read full bulletin
internal engine damage.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
Read full bulletin
the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
Read full bulletin
bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This bulletin provides information on Policies Applicable to All U.S.
Read full bulletin
Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center A Service Agent (Dealer)...
Read full bulletin
during vehicle service may need to replace an engine turbocharger (TC). Any turbocharger that is returned to the Warranty Parts Center (WPC) will be inspected by engineering for root cause failure. The Warranty Part Center (WPC) has received turbochargers returned by Service Agents that have been disassembled, damaged during removal from the engine, electrical harnesses or connectors that have been cut or removed from the turbocharger and/or improperly packaged turbochargers resulting in shipping damage.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
Read full bulletin
GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
Read full bulletin
GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Information on Diesel Engine Ticking Noise
This Preliminary Information communication provides information to the technician about engine block of possible...
Read full bulletin
cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
New Tool Availability EN-48974 EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler...
Read full bulletin
Engine Coolant Leaks into Combustion Chamber
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
Read full bulletin
engine oil consumption.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
Read full bulletin
engine oil consumption.
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
Read full bulletin
Identification.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
Read full bulletin
test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin provides information to correct a customer concern of an in-tank fuel pump whining noise, engine...
Read full bulletin
hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
Read full bulletin
vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Technical bulletin provides a procedure to correct a condition of Active Fuel Management (AFM) Engine Valve Lifter...
Read full bulletin
Tick Noise at Start Up When Engine Has Been Off for 2 Hours or More.
This Preliminary Information communication provides information to the technician that General Motors Technical...
Read full bulletin
Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
Read full bulletin
transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
Read full bulletin
Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
Read full bulletin
of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician that General Motors Technical...
Read full bulletin
Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician on vehicles that may have an intermittent high idle.
Read full bulletin
If a technician has duplicated, or the customer description aligns with the speeds mentioned in the idle speed description tables, the idle speed should be considered a normal characteristic of current vehicle design.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
Read full bulletin
of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This bulletin provides information on Policies Applicable to All U.S.
Read full bulletin
Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
Read full bulletin
conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
Read full bulletin
vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by...
Read full bulletin
General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
This diagnostic tip provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
Read full bulletin
Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for...
Read full bulletin
customer concerns related to wheel alignment.
This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin...
Read full bulletin
has been sheared away to correct a crank/No Start condition.
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...
Read full bulletin
correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin...
Read full bulletin
has been sheared away.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
Read full bulletin
test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This engineering informational bulletin is requesting information on a scraping noise heard from under the vehicle while...
Read full bulletin
driving.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
Read full bulletin
engine oil consumption.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
Read full bulletin
transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
Read full bulletin
one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This diagnostic tip provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
This diagnostic tip provides information to the tech to aid in performing a diagnostic test to verify if the camshaft...
Read full bulletin
alignment pin has been sheared away.
This Preliminary Information communication provides information to the technician that General Motors Technical...
Read full bulletin
Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
Read full bulletin
Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This informational bulletin provides information on replacing the intake manifold when the engine is replaced after...
Read full bulletin
severe internal engine damage.
This Preliminary Information communication provides information to the technician about vehicles that have low oil...
Read full bulletin
pressure, no oil pressure, and/or engine noise. Technician will need to replace the oil pump, flush the oil cooler lines.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
Read full bulletin
Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact Partechand/orthe Techline Customer Support Center for additional support.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
Read full bulletin
conductive finish.
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using...
Read full bulletin
the Tech 2 or GDS 2.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
Read full bulletin
transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This Preliminary Information document advises technicians that a condition may occur with the listed vehicles where the...
Read full bulletin
radio clock may not display the time. Dealer technicians are advised of atemporary proicedure to get the clock to display until Engineering has developed the permanent repair. The listed Cadillac, Pontiac,and Corvette RPO codes do not have a temporary repair at this time as Engineering continues to work on the permanent repairs for those vehicles.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
Read full bulletin
test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...
Read full bulletin
how toptier fuels should be used to reduce carbon build up.
This Preliminary Information communication provides information to the technician that General Motors Technical...
Read full bulletin
Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information document advises technicians that a condition may occur with the listed vehicles where the...
Read full bulletin
radio clock may not display the time. Dealer technicians are advised of atemporary proicedure to get the clock to display until Engineering has developed the permanent repair. The listed Cadillac and Corvette RPO codes do not have a temporary repair at this time as Engineering continues to work on the permanent repairs for those vehicles.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
Read full bulletin
bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This Preliminary Information document advises technicians that a condition may occur with the listed vehicles where the...
Read full bulletin
radio clock may not display the time. Dealer technicians are advised of atemporary proicedure to get the clock to display until Engineering has developed the permanent repair. The listed Cadillac and Corvette RPO codes do not have a temporary repair at this time as Engineering continues to work on the permanent repairs for those vehicles.
This Preliminary Information document advises technicians that a condition may occur with the listed vehicles where the...
Read full bulletin
radio clock may not display the time.Dealer technicians are advised of atemporary proicedure to get the clock to display until Engineering has developed the permanent repair.The listed Cadillac and Corvette RPO codes do not have a temporary repair at this time as Engineering continues to work on the permanent repairs for those vehicles.
This Preliminary Information communication provides information to the technician that First Responder Guides for...
Read full bulletin
General Motors vehicles can be accessed via the web at http://www.gmstc.com. orhttp://www.nfpa.org/
This Preliminary Information communication provides information to the technician about a customer?s request to remove...
Read full bulletin
or disable the Bi-Fuel Compressed Natural Gas system. General Motors does not condone the removal of the original equipped Compressed Natural Gas systems.
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This informational bulletin explains the normal characteristics of exhaust noise during active fuel management when in...
Read full bulletin
Three or Four Cylinder Mode.
This informational bulletin provides information for the dealer technician to gather as much information to help aid...
Read full bulletin
Engineers by completely filling out requested reports.
This informational bulletin provides information on a normal engine operating condition for faster emission warm up...
Read full bulletin
time.
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...
Read full bulletin
Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
Read full bulletin
test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
Read full bulletin
system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
Read full bulletin
Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
This Preliminary Information communication provides information to the technician that General Motors Technical...
Read full bulletin
Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
Read full bulletin
Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
Read full bulletin
Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
Read full bulletin
vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.
This engineering informational bulletin is requesting information on a scraping noise heard from under the vehicle while...
Read full bulletin
driving.
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...
Read full bulletin
General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
Read full bulletin
transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
Read full bulletin
repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This Preliminary Information communication advises the technician that vehicles to look for debris in the valve bodu for...
Read full bulletin
codesP0751, P0752, P0756, P0757, P0776, P0777, P0796, P0797, P2714 or P2715, And to review the date code on the Transmission control module.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician that a whine noise heard from the...
Read full bulletin
automatic transmission fluid pan hear with thethe key on and engine off, or for up to one minute after the vehicle has been shut off should be deemed a normal characteristic.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
Read full bulletin
vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information document advises technicians that a condition may occur with the listed vehicles where the...
Read full bulletin
radio clock may not display the time. Dealer technicians are advised to contact General Motors TAC for further instructionsfor a temporary repair until Engineering has developed the permanent repair. The listed Cadillac and Corvette RPO codes do not have a temporary repair at this time as Engineering continues to work on the permanent repairs for those vehicles.
This Preliminary Information communication advises New model Features.
Read full bulletin
It covers updates in the programing from the 2008 to the new models of 2010-2011. The engine can auto stop in reverse. New aux pump connector design. Also coves Software changes to improve Shift feel.
This preliminary bulletin provides information on how to check for ice and/or snow build up and to install a radiator...
Read full bulletin
cover to correct the customers concern of reduced engine power and service engine message on.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
Read full bulletin
Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
Read full bulletin
Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician that General Motors Technical...
Read full bulletin
Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician about engine block of possible...
Read full bulletin
cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
Read full bulletin
Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This informational bulletin provides information for specification with the engine oil for the Duramax 6.6L engine.
This preliminary information bulletin provides a procedure to install an air temperature sensor package kit, to correct ...
Read full bulletin
the customer concern for reduced engine power and /or MIL illuminated.
This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine...
Read full bulletin
Damage.
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline...
Read full bulletin
engines using Tech 2 or GDS 2 (U.S. and Canada).
This Preliminary Information communication advises the technician that the 2ML70 Transmission Assembly will be placed on...
Read full bulletin
restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicle that may OnStar...
Read full bulletin
inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
This Preliminary Information communication provides information to the technician about vehicles that may have a Service...
Read full bulletin
Engine Soon Malfunction Indicator Lamp on during a cold start in temperatures below 0 degrees Fahrenheit. Technician will find Diagnostic Trouble Code P0521. Technician will check the oil filter part number. If the part number is PF48E change the oil filter to a PF48. If a PF48 is not available then install a new UPF48R.
This Preliminary Information communication advises the technician that the part restriction has ended on the 6.6L...
Read full bulletin
Duramax Diesel Engine Fuel Injection Pump Part numbers 12645102, 12658095 and 12661059.
This Preliminary Information communication provides information to the technician about vehicles that may have a Service...
Read full bulletin
Engine Soon Malfunction Indicator Lamp on during a cold start in temperatures below 0 degrees Fahrenheit. Technician will find Diagnostic Trouble Code P0521. Technician will check the oil filter part number. If the part number is PF48E change the oil filter to a PF48. If a PF48 is not available then install a new PF48E.
This Preliminary Information communication provides information to the technician about vehicles that may have a Service...
Read full bulletin
Engine Soon Malfunction Indicator Lamp on during a cold start in temperatures below 0 degrees Fahrenheit. Technician will find Diagnostic Trouble Code P0521. Technician will check the oil filter part number. If the part number is PF48E change the oil filter to a PF48.
This Preliminary Information communication advises the technician that vehicles with engine Regular Production Option...
Read full bulletin
Code LGH or LML may have an Exhaust Fluid Quality Poor message displayed on the Driver Information Center. Technician will need to complete the current Service Information diagnostic for any current Diagnostic Trouble Codes or symptoms found. If an Exhaust Fluid Quality Poor message is displayed with a specific Diagnostic Trouble Code, use that specific Service Information diagnostic, and repair the vehicle as necessary. If the dealer has found an Exhaust Fluid Quality Poor message with no Diagnostic Trouble Code, diagnose the condition using the current Service Information diagnosis for Diagnostic Trouble Code P20EE / P207F (P2BAD for 2012 and newer model years). After making repairs use the Service Information Document titled "Reductant Fluid Quality Test (With or without Diagnostic Trouble Codess)" to evaluate and clear the Exhaust Fluid Quality Poor Driver Information Center message.
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...
Read full bulletin
Turbochargers Returned to Warranty Part Center.
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...
Read full bulletin
General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer...
Read full bulletin
concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
This informational bulletin provides information to dealership personnel on automatic transmission shift and engine...
Read full bulletin
drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
Read full bulletin
engine oil consumption.
This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
This informational bulletin provides additional information on identifying duramax aftermarket power up devices that...
Read full bulletin
may cause damage to the engine and not covered under warranty.
This informational bulletin explains possible normal diesel engine noises.
This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for...
Read full bulletin
parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers.
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine...
Read full bulletin
when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
This preliminary information bulletin provides a procedure to repair the joint being loose or out of position for the...
Read full bulletin
turbocharger to turbocharger exhaust pipe or turbocharger exhaust pipe exhaust downpipe connection, to correct the customers concern of Exhaust Leak or Vibration/Rattle Noise at Approximately 900 RPM, Fuel Smell, White Smoke, Oily Substance on Exhaust Downpipe.
This preliminary information bulletin provides a procedure to install an air temperature sensor package kit, to correct ...
Read full bulletin
the customer concern for reduced engine power and /or MIL illuminated.
This informational bulletin provides technicians with Information for Identifying non-GM ECM calibration use and...
Read full bulletin
Power-Up hardware detection in Duramax? diesel engines ? Photograph Tech 2 Calibration IDs, Calibration Verification Numbers (CVNs) and Transmission Data Screen.
This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline...
Read full bulletin
engines using Tech 2 or GDS 2 (U.S. and Canada).
Other
175 bulletinsThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
New Vehicle Monitoring Programs Section in IVH
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that may have a bump...
Read full bulletin
feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
Read full bulletin
50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
Read full bulletin
50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
Read full bulletin
50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM...
Read full bulletin
technical assistance case using the dealer case management tool.
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.
Read full bulletin
Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
Read full bulletin
Allegation Resolution (PAR) claim.
NQG 4WD Models With Noise Vibration On Dry Pavement.
NQG 4WD Models With Noise Vibration On Dry Pavement.
Vibration On Dry Pavement.
NQG 4WD Models With Noise Vibration On Dry Pavement
Power On Acceleration After Cold Start.
Power On Acceleration After Cold Start.
Noise Heard Or Felt Inside Passenger Compartment.
Cold Extended Crank .
Information on Driveline Clunk Noise
Clunking Noise from Front of Vehicle During Turns and/or Bumps
Clunking Noise from Front of Vehicle During Turns and/or Bumps
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
Read full bulletin
Allegation Resolution (PAR) claim.
Emergency Vehicle Reduced Power
Speedometer Needle Accuracy Information.
Speedometer Needle Accuracy Information
Whistle Noise From Drivers Side A Pillar Area.
Whistle Noise From Drivers Side A Pillar Area
Bump Feel Or Clunk Noise After A Stop.
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Terminal Test Probe And Replacement Terminal.
Removing / Disabling Rear Park Assist RPO UD7.
Adding Cruise Control (RPO K34)
Cold Air Leak On Passenger Floor.
Normal Characteristic - RKE Inoperative/Unable To Program Fobs.
Normal Characteristic - RKE Inoperative / Unable To Program Fobs.
Back Up Alarm Inoperative And Needs To Be Connected During PDI.
Back Up Alarm Inoperative And Needs To Be Connected During PDI.
Cruise Control Inoperative.
Unwanted Stability Activation and/or C0710.
Unwanted Stability Activation And/Or C0710.
Speedometer Needle Accuracy Information.
Speedometer Needle Accuracy Information
Whistle Noise From Drivers Side A Pillar Area.
Whistle Noise From Drivers Side A Pillar Area
Bump Feel Or Clunk Noise After A Stop.
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Terminal Test Probe And Replacement Terminal.
Changing Turn-By-Turn Voice Response To Metric Or English Units
PAC Courtesy Transportation Assistance Program
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Information on Driveline Clunk Noise
Clunking Noise from Front of Vehicle During Turns and/or Bumps
Clunking Noise from Front of Vehicle During Turns and/or Bumps
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
Canadian Customers Unable To Place Calls In The United States
GM Accessory Heated Seats Inoperative After Installation.
GM TAC Support of Vehicle Vibration Complaints.
Rear Axle Grinding Noise, Vibration - Inspect Rear Axle
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues
Transfer Case Identification First Design vs.
Read full bulletin
Second Design
Requesting a New Key Code for Customer with Lost or Stolen Keys
Removing / Disabling Rear Park Assist RPO UD7.
Adding Cruise Control (RPO K34)
Cold Air Leak On Passenger Floor.
Normal Characteristic - RKE Inoperative/Unable To Program Fobs.
Normal Characteristic - RKE Inoperative / Unable To Program Fobs.
Back Up Alarm Inoperative And Needs To Be Connected During PDI.
Back Up Alarm Inoperative And Needs To Be Connected During PDI.
Cruise Control Inoperative.
Unwanted Stability Activation and/or C0710.
Unwanted Stability Activation And/Or C0710.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This informational bulletin explains how to identify possible DEF contamination.
This informational bulletin provides you with contacts in event of the installation of Cruise control.
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.
Read full bulletin
Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
Read full bulletin
causing multiple customer concerns that do not have other diagnostic methods to identify them.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
Read full bulletin
Allegation Resolution (PAR) claim.
This informational bulletin explains how to identify possible DEF contamination.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
Clunking Noise from Front of Vehicle During Turns and/or Bumps
Information on Mounting Points for Pickup Box Accessories
This informational bulletin provides information on proper use of floor mats.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
Read full bulletin
Allegation Resolution (PAR) claim.
Information on Mounting Points for Pickup Box Accessories
Essential Tools that Include Consumable Parts (U.S.
Read full bulletin
Only)
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify...
Read full bulletin
the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
IPC Odometer Programming Method Quick Reference Guide
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
Read full bulletin
causing multiple customer concerns that do not have other diagnostic methods to identify them.
This informational bulletin explains how to identify possible DEF contamination.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
Read full bulletin
Allegation Resolution (PAR) claim.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
Read full bulletin
Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...
Read full bulletin
higher CSi scores.
This informational bulletin provides information on interior cleaning products and what is offered to clean the...
Read full bulletin
interiors of GM vehicles.
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.
Read full bulletin
Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
This informational bulletin provides information on interior cleaning products and what is offered to clean the...
Read full bulletin
interiors of GM vehicles.
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
Dealers Only).
This preliminary information bulletin provides a procedure for installing a aftermarket tool or utility box.
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
Read full bulletin
Technical Assistance (TAC).
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...
Read full bulletin
normal operations.
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada...
Read full bulletin
Only).
This informational bulletin provides information on comebacks prevention information and using customer concern...
Read full bulletin
verification sheets (CCVS).
This informational bulletin explains how to identify possible DEF contamination.
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE...
Read full bulletin
for vehicles that may need an upgrade.
This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
Read full bulletin
causing multiple customer concerns that do not have other diagnostic methods to identify them.
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
Read full bulletin
Technical Assistance (TAC).
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
Read full bulletin
Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.
Read full bulletin
Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
This informational bulletin provides information on proper use of floor mats.
This informational bulletin explains the importance of maintaining the vehicle.
This informational bulletin provides information on proper use of floor mats.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This informational bulletin provides information on interior cleaning products and what is offered to clean the...
Read full bulletin
interiors of GM vehicles.
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...
Read full bulletin
higher CSi scores.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product...
Read full bulletin
Allegation Resolution (PAR) claim.
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the...
Read full bulletin
customer.
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...
Read full bulletin
to complete some repairs.
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
Read full bulletin
Technical Assistance (TAC).
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
Read full bulletin
Technical Assistance (TAC).
This informational bulletin provides information on comebacks prevention information and using customer concern...
Read full bulletin
verification sheets (CCVS).
This Preliminary information communicates to the dealers not to over look a possible leak from the Yoke,
This Preliminary Information communication provides information to the technician about vehicles that have water or dust...
Read full bulletin
from the openings under the bed rails near the stake pockets. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
Read full bulletin
A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This Preliminary Information communicates an issues with the headliner sagging and how to reattachthe velcrousing...
Read full bulletin
Hardman Double Bubble Epoxy part number 04001.
This informational bulletin provides information on how to use floor mats.
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This Preliminary information communicates
This informational bulletin provides information on how to use floor mats.
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This Preliminary Information communication provides information to the technician about connectivity concerns when...
Read full bulletin
connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
Read full bulletin
correct tool.
This information bulletin advises of a new tool used to aid in installing Duramax glow plugs.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
Read full bulletin
vehicle.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This information bulletin provides the dealers on how to submit a product information report.
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
Read full bulletin
causing multiple customer concerns that do not have other diagnostic methods to identify them.
This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using...
Read full bulletin
Customer Concern Verification Sheets (CCVS).
This preliminary informational bulletin provides information that accessory remote start does not work with OnStar...
Read full bulletin
RemoteLink? phone application.
This informational bulletin provides information to dealership personnel on enhancing field product reports with digital...
Read full bulletin
pictures.
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the...
Read full bulletin
appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the...
Read full bulletin
part numbers for the labels.
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...
Read full bulletin
to complete some repairs.
This bulletin describes the Dealer special tool loan program process.
This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and...
Read full bulletin
additional information concerning Policy decision making.
This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the...
Read full bulletin
Approved Refinish Materials booklet information.
This preliminary informational bulletin provides a revision of PI0592A to add the 2013 and 2014 model years.
This informational bulletin is a revision for 10-00-89-005B to add the 2014 model year and labor codes.
This informational bulletin provides information for Squeak Noise from Rear of Vehicle Condition.
This informational bulletin provides additional information on DEF filling, frozen tank and general information.
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose...
Read full bulletin
mirrior and/or bracket fell off.
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...
Read full bulletin
may be un necessary.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
Read full bulletin
correct tool.
This information bulletin advises of a new tool used to aid in installing Duramax glow plugs.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
Read full bulletin
vehicle.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This information bulletin provides the dealers on how to submit a product information report.
This preliminary information bulletin provides information on installing new rivets on the accessory tonneu cover to...
Read full bulletin
correct a customers comments on the cover seeming loose
This informational bulletin provides information on the proper oils to use on GM vehicles including information...
Read full bulletin
regarding the differences of the Dexos oils.
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate...
Read full bulletin
unwanted odors in vehicles and which products to use for each application.
This informational bulletin provides truck spray in bed liner general information and how to correctly repair the spray...
Read full bulletin
in bed liners if one was to become damaged. Also includes information on approved chemicals used to repair.
This informational bulletin provides a revision for 01-00-89-010I to add the 2013 model year.
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer...
Read full bulletin
inventory.
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...
Read full bulletin
normal operations.
Pre-Delivery & Maintenance
122 bulletinsThis bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
Read full bulletin
before being sold (prepping) to the customer.
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
Read full bulletin
before being sold (prepping) to the customer.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
Read full bulletin
programs.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
Read full bulletin
identification for warranty transactions (U.S. Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
and Canada Dealers Only).
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
This service bulletin explains how to identify possible DEF system contamination.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
Read full bulletin
submit a Pre-Repair Authorization (PRA).
This service bulletin describes the U.S.
Read full bulletin
Dealer Special Tool Loan Program process.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
Read full bulletin
operation.
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
Read full bulletin
E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...
Read full bulletin
repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle...
Read full bulletin
services and maintenance on vehicles originating/sold in Canada.
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
Read full bulletin
the warranty transaction submission procedures that support the Personal Property Damage process.
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
Read full bulletin
before being sold (prepping) to the customer.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
Read full bulletin
causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on proper use of floor mats.
This service bulletin provides technicians with information to help identify the differences between what is considered...
Read full bulletin
a fluid leak, and what is considered fluid seepage.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
Read full bulletin
Assistance Center (TAC).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
Read full bulletin
programs.
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...
Read full bulletin
Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
Read full bulletin
E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
Vehicle Recalls
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
Read full bulletin
Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
Read full bulletin
Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
and Canada Dealers Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
Read full bulletin
submit a Pre-Repair Authorization (PRA).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
Read full bulletin
submit a Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
Read full bulletin
causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin describes the U.S.
Read full bulletin
Dealer Special Tool Loan Program process.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
Read full bulletin
Assistance Center (TAC).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
Dealers Only).
This service bulletin explains how to identify possible DEF system contamination.
This service bulletin provides information on proper use of floor mats.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
Read full bulletin
vehicles before being sold (prepping) to the customer.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
Read full bulletin
Spin-On Oil Filters.
This service bulletin explains how to identify possible DEF system contamination.
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...
Read full bulletin
Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted...
Read full bulletin
to GM for payment.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
Read full bulletin
identification for warranty transactions (U.S. Only).
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
Read full bulletin
operation.
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S.
Read full bulletin
Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
Dealers Only).
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
Read full bulletin
the warranty transaction submission procedures that support the Personal Property Damage process.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
Read full bulletin
Only).
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
Read full bulletin
E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.
Read full bulletin
and Canada.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
Read full bulletin
Spin-On Oil Filters.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
Read full bulletin
causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
Read full bulletin
submit a Pre-Repair Authorization (PRA).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
Read full bulletin
submit a Pre-Repair Authorization (PRA).
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
Read full bulletin
Spin-On Oil Filters.
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
Read full bulletin
Technical Assistance (TAC).
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
Read full bulletin
vehicles before being sold (prepping) to the customer.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
Read full bulletin
Spin-On Oil Filters.
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...
Read full bulletin
independent causes (GM Canada Dealers Only).
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
Read full bulletin
Spin-On Oil Filters.
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...
Read full bulletin
Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
Read full bulletin
Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
Read full bulletin
operation.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
Read full bulletin
Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
Read full bulletin
programs.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
Read full bulletin
programs.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA).
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...
Read full bulletin
Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
Dealers Only).
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
Read full bulletin
identification for warranty transactions (U.S. Only).
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
Read full bulletin
vehicles before sold (prepping) to the customer.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA).
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.
Read full bulletin
Only).
This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and...
Read full bulletin
PF48.
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
Read full bulletin
information found in the service manual.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA) (US dealers only).
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
Read full bulletin
information found in the service manual.
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
Read full bulletin
information found in the service manual.
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...
Read full bulletin
Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance...
Read full bulletin
programs.
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle...
Read full bulletin
services and maintenance on vehicles originating/sold in Canada.
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...
Read full bulletin
repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA) (US dealers only).
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398,...
Read full bulletin
E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA) (US dealers only).
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
Read full bulletin
information found in the service manual.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399,...
Read full bulletin
E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
Read full bulletin
identification for warranty transactions (U.S. Only).
This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle...
Read full bulletin
services and maintenance on vehicles originating/sold in Canada.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
Read full bulletin
vehicles before sold (prepping) to the customer.
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...
Read full bulletin
Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
Read full bulletin
vehicles before sold (prepping) to the customer.
This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This warranty administration bulletin provides policy information on required operating procedures.
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...
Read full bulletin
Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the...
Read full bulletin
requirements for the dealer to comply.
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S.
Read full bulletin
and Canada dealers only.
This warranty administration bulletin provide policy information on required operating procedures.
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product...
Read full bulletin
field action customer reimbursement procedure (U.S. Dealers Only).
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is...
Read full bulletin
considered warranty and non-warranty.
This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance...
Read full bulletin
programs.
This warranty administration bulletin provide policy information on required operating procedures.
This informational bulletin provides information for Warranty Administration ? Changes in Powertrain Warranty Coverage ...
Read full bulletin
Effective with 2010 Model Year.
This informational bulletin provides a revision for 07-03-10-015B to add the 2013-2014 model years and remove the Saab...
Read full bulletin
Warranty Information.
This preliminary informational bulletin provides a revision of PI0388B to add the Cadillac XTS model, graphics, improved...
Read full bulletin
Instructions and Warranty Information.
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is...
Read full bulletin
considered warranty and non-warranty.
This preliminary informational bulletin provides service information to the dealer technicians that the remote start...
Read full bulletin
will not work with the ONSTAR REMOTE Link applcation
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor...
Read full bulletin
Operations and Customer Enthusiasm
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so...
Read full bulletin
that vehicles can be fixed right the first time in for service.
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that...
Read full bulletin
was at fault of the cutomer and how to properly claim them on the warranty paperwork
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI)...
Read full bulletin
process and to encourage delivering quality vehicles and generating higher CSi scores.
This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
Fuel System
101 bulletinsThis service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
Read full bulletin
additive.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
Read full bulletin
additive.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
Read full bulletin
the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the...
Read full bulletin
cause of excessive soot from the tailpipe.
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
Read full bulletin
Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
Read full bulletin
additive.
Duramax Fuel System Contamination Identification.
Duramax Fuel System Contamination Identification.
Service Exhaust Fluid System Message Displayed.
Service Exhaust Fluid System Message Displayed.
Exhaust Fluid Low
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure...
Read full bulletin
the line is reinstalled correctly to avoid a no/low fuel pressure situation.
This Preliminary Information communication provides information to the technician about vehicles that may have a bump...
Read full bulletin
feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
Fuel Gauge Shows Empty After Refueling And DTC P2636.
Navigation Radio Radio And Integrated Center Stack
Fuel Gauge Shows Empty After Refueling And DTC P2636.
Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System...
Read full bulletin
Driver Information Center Messages
Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System...
Read full bulletin
Driver Information Center Messages
Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System...
Read full bulletin
Driver Information Center Messages
Navigation Radio Radio And Integrated Center Stack
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter...
Read full bulletin
Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
Read full bulletin
additive.
This service bulletin provides information on availability of Diesel Fuel additives.
This service bulletin provides information on availability of Diesel Fuel additives.
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the...
Read full bulletin
cause of excessive soot from the tailpipe.
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...
Read full bulletin
Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
This Preliminary Information communication provides information to the technician about vehicles that may have a bump...
Read full bulletin
feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
Read full bulletin
customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the...
Read full bulletin
cause of excessive soot from the tailpipe.
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...
Read full bulletin
Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
Read full bulletin
Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
Read full bulletin
additive.
This service bulletin provides information on availability of Diesel Fuel additives.
This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable...
Read full bulletin
diesel fuel.
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...
Read full bulletin
Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
Read full bulletin
Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides information on availability of Diesel Fuel additives.
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the...
Read full bulletin
cause of excessive soot from the tailpipe.
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
Read full bulletin
additive.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
Read full bulletin
the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
Information on Exhaust fluid range, exhaust fluid quality poor, service exhaust fluid system or service emission system...
Read full bulletin
driver information Center Messages
Clean Exhaust Filter see owners manual now or cleaning exhaust filter keep driving until message is cleared displayed on...
Read full bulletin
DIC, DTC P2463 May be set
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
Read full bulletin
customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the...
Read full bulletin
fuel system causing the vehicle to have a hard or no start.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
Read full bulletin
customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the...
Read full bulletin
fuel system causing the vehicle to have a hard or no start.
This technical bulletin provides a procedure to replace the fuel tank and internal parts if found expanding and...
Read full bulletin
contacting the drive shaft.
Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System...
Read full bulletin
Driver Information Center Messages
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
Read full bulletin
rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
CLEAN EXHAUST FILTER SEE OWNERS MANUAL NOW or CLEANING EXHAUST FILTER KEEP DRIVING UNTIL MESSAGE IS CLEARED Displayed on...
Read full bulletin
DIC, DTC P2463 May Be Set
This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the...
Read full bulletin
fuel system causing the vehicle to have a hard or no start.
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...
Read full bulletin
Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
This Informational Bulletin provides information on availability of Diesel Fuel additives.
This Preliminary Information communication provides information to the technician about vehicles that may have a bump...
Read full bulletin
feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
Read full bulletin
Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This informational bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of...
Read full bulletin
excessive soot from the tailpipe.
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
This informational bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of...
Read full bulletin
excessive soot from the tailpipe.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
Read full bulletin
rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
Read full bulletin
the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...
Read full bulletin
Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
This Preliminary Information communication provides information to the technician about vehicles that may have a bump...
Read full bulletin
feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
This Informational Bulletin provides information on availability of Diesel Fuel additives.
This informational bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of...
Read full bulletin
excessive soot from the tailpipe.
This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the...
Read full bulletin
fuel system causing the vehicle to have a hard or no start.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
Read full bulletin
Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This technical bulletin provides a procedure to replace high pressure pipes if found the cause of the fuel concerns.
This informational bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of...
Read full bulletin
excessive soot from the tailpipe.
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...
Read full bulletin
Filter Keep Driving Until Message is Cleared Message Displayed on DIC, DTC P2463 May Be Set.
This Informational Bulletin provides information on availability of Diesel Fuel additives.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
Read full bulletin
Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
Read full bulletin
the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This Preliminary Information communication provides information to the technician about vehicles that may have a hard...
Read full bulletin
start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.
This Preliminary Information communication provides information to the technician that some vehicle may have an “...
Read full bulletin
Exhaust Fluid Quality Poor ” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks...
Read full bulletin
using the evaporative emission cart smoke machine and ultrasonic leak detectortools.
This informational bulletin provides information on top tier fuels and what brands are available.
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure...
Read full bulletin
the line is reinstalled correctly to avoid a no/low fuel pressure situation.
This Preliminary Information communication provides information to the technician that some vehicle may have an...
Read full bulletin
“Exhaust Fluid Quality Poor” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.
This Preliminary Information communication provides information to the technician about vehicles that may have a hard...
Read full bulletin
start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.
This Preliminary Information communication provides information to the technician that some vehicle may have an...
Read full bulletin
“Exhaust Fluid Quality Poor” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.
This Preliminary Information communication provides information to the technician about vehicles that may have a hard...
Read full bulletin
start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.
This informational bulletin provides information on top tier fuels and what brands are available.
The purpose of this document is to provide the Service Personnel with a guide to determine which Service Information...
Read full bulletin
documents and scan tool parameters to reference when encountering an: Exhaust Fluid Quality Poor Message Displayed, and a Reductant Fluid Quality Test Status that will Pass, Time Out, Fail or Interrupt and other DEF Messages that may be observed.
This Technical bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of...
Read full bulletin
excessive soot from the tailpipe.
This preliminary informational bulletin provides inspection and repair information that may be helpful to correct...
Read full bulletin
customer concerns of XM/Cellular Mobile Phone/OnStar antenna looseness or damage, XM/Cellular/OnStar reception performance degraded, rattle/flutter/squeak noise, wind noise/whistle at highway speeds, and/or a water leak on headliner at sunvisor.
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if...
Read full bulletin
debris have entered the exhaust system.
This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER...
Read full bulletin
Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.
This technical bulletin provides a procedure to replace the fuel tank and internal parts if found expanding and...
Read full bulletin
contacting the drive shaft.
This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year.
Read full bulletin
Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel.
This informational bulletin advises of a new testing tool for EGR cooling pressure tester.
This informational bulletin provides general information and helpful guidelines to use when diagnosing and repairing...
Read full bulletin
diesel exhaust fluid related DIC warnings and messages.
This informational bulletin explains the use of diesel fuel additives to remove water or enhance performance.
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
Electrical
97 bulletinsThis service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...
Read full bulletin
detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
This Preliminary Information communication provides information to the technician about vehicles that have an...
Read full bulletin
intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...
Read full bulletin
detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
Read full bulletin
repairing wiring harnesses.
This service bulletin provides information on key code security rules and information on GM keycode look-up applications...
Read full bulletin
(U.S).
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
Read full bulletin
warranty replacements.
This Preliminary Information communication provides information to the technician about vehicles that have an...
Read full bulletin
intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.
Read full bulletin
It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge.
No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
Read full bulletin
warranty replacements.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
Read full bulletin
warranty replacements.
Special Coverage Adjustment ? Throttle Position Sensor Replacement
High Voltage Safety ? High Voltage Disabling
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
Read full bulletin
repairing wiring harnesses.
Unwanted Alarm Sounding (GM Accessory Inclination Sensor Mounting)
Unwanted Alarm Sounding (GM Accessory Inclination Sensor Mounting)
Driver or Passenger Door Module DTC B2555.
Intermittent Battery Draw Dead Battery Or HVAC Odor.
High Voltage 2-Mode Battery Parts Restriction-TAC
High Voltage 2-Mode Battery Parts Restriction-TAC.
Diagnosing / Troubleshooting Multiple Electrical Concerns / Intermittent No Crank
Chassis Electronic Control Module Internal Contamination
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
Read full bulletin
warranty replacements.
Unwanted Alarm Sounding (GM Accessory Inclination Sensor Mounting)
Unwanted Alarm Sounding (GM Accessory Inclination Sensor Mounting)
Driver or Passenger Door Module DTC B2555.
Intermittent Battery Draw Dead Battery Or HVAC Odor.
Programming And Activation Of Replacement OnStar Modules.
GM Wiring Repair Strategy Information
Special Coverage Adjustment ? Throttle Position Sensor Replacement
OnStar Module Does Not Support All B101D Symptom Codes.
Generation 9 OnStar Modules Inoperative, Bluetooth Inoperative and Possible Battery Discharge Condition (Replace OnStar...
Read full bulletin
VCIM)
High Voltage 2-Mode Battery Parts Restriction-TAC
High Voltage 2-Mode Battery Parts Restriction-TAC.
Diagnosing / Troubleshooting Multiple Electrical Concerns / Intermittent No Crank
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...
Read full bulletin
detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
This Preliminary Information communication provides information to the technician about vehicles that have an...
Read full bulletin
intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
Read full bulletin
warranty replacements.
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...
Read full bulletin
detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
This Preliminary Information communication provides information to the technician about vehicleHVAC system does not...
Read full bulletin
always respond to requests for changes in air delivery or temperature from the HVAC controls. The technician may find that theHVAC control module will communicate with the scan tool but the HVAC door data actual counts willread 0 counts. The dealer is directed to ensure there is 12V on circuit 300 at HVAC control module before replacing module.
This service bulletin provides information on Module Harvesting.
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a...
Read full bulletin
condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
This technical bulletin provides repair information to correct a customer concern of Clock Shows Dashes and Cannot be...
Read full bulletin
Set After Battery Disconnect.
This Preliminary Information communication provides information to the technician with the installation of Cruise...
Read full bulletin
Control on a vehicle which did not come equipped with the option. Technician will need to contact the Techline Customer Support Center to determine if a calibration is available for the vehicle. If they are able to provide a calibration for the vehicle then order steering wheel with cruise control buttons, steering wheel sir coil, and steering column wiring harness.
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...
Read full bulletin
detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
This Preliminary Information communication provides information to the technician about vehicles that have an...
Read full bulletin
intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This Preliminary Information communication provides information to the technician about vehicles that have an...
Read full bulletin
intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...
Read full bulletin
detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage...
Read full bulletin
detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
This Preliminary Information communication provides information to the technician about vehicles that have an...
Read full bulletin
intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This technical bulletin provides repair information to correct a customer concern of Clock Shows Dashes and Cannot be...
Read full bulletin
Set After Battery Disconnect.
This Preliminary Information communication provides information to the technician about vehicles that have an...
Read full bulletin
intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This warranty administration bulletin explains to the technician that when using wiring repair labor operations,...
Read full bulletin
additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
This Preliminary Information communication provides information to the technician with the installation of Cruise...
Read full bulletin
Control on a vehicle which did not come equipped with the option. Technician will need to contact the Techline Customer Support Center to determine if a calibration is available for the vehicle. If they are able to provide a calibration for the vehicle then order steering wheel with cruise control buttons, steering wheel sir coil, and steering column wiring harness.
This informational bulletin provides information on key code security rules and information on GM keycode look-up...
Read full bulletin
applications.
This technical bulletin provides repair information to correct a customer concern of Clock Shows Dashes and Cannot be...
Read full bulletin
Set After Battery Disconnect.
This SKU is a Fuel Pump Driver Module.
Read full bulletin
The customer communication requested return of unsold inventory to inspect the software. The software may have a fault where the readiness monitors are stuck in the not-ready or incomplete position. The readiness monitors will not cause performance or emissions issues but will prevent the emissions scanning tools from confirming the module is performing correctly, causing the vehicle to fail state required emissions tests.
This informational bulletin provides information on key code security and information on GM key code look up...
Read full bulletin
applications.
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part...
Read full bulletin
Number in eSI and how to locate the part(s) in the EPC.
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...
Read full bulletin
when replacing a module.
This Bulletin provides information to correct a customer concern of a siren or whine noise from the in-tank fuel pump at...
Read full bulletin
temperatures below -6C or 20F, accompanied by start and stall, no start, loss of power and MIL illuminated. Technicians may find DTCs P0087, P018B, P228A, P228B or P2635 set in ECM.
This warranty admin bulletin explains to the technician additional information may be needed when submitting...
Read full bulletin
transactions when doing wiring repairs.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
Read full bulletin
replacements.
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive...
Read full bulletin
finish".
This Preliminary Information communication provides information to the technician that theSerial Data Gateway Module...
Read full bulletin
(SDGM) mayreport "Crash Sense Failed" and the 300v Hybrid Battery Contactors will remain open until the Hybrid Powertrain Control Module's (HPCM) High Voltage (HV) DTCs are reset. AndHow to Reset.
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...
Read full bulletin
and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.
This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage...
Read full bulletin
detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...
Read full bulletin
when replacing a module.
This warranty admin bulletin explains to the technician additional information may be needed when submitting...
Read full bulletin
transactions when doing wiring repairs.
This Preliminary Information communication provides information to the technician about vehicles that have an...
Read full bulletin
intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This Preliminary Information communication provides steps the technician will take to repair a no crank/no start concern...
Read full bulletin
with a diagnostic trouble code of B009F in the Serial Data Gateway Module equipped with Regular Production Option code HP2. The vehicle may exhibit a no crank or no start, or a Service Hybrid message with no codes. The technician will inspect the High Voltage Circuit Impact Detection sensor for water intrusion or corrosion at the weather pack. Inspect the High Voltage Circuit Impact Detection sensor for cracks or terminal corrosion and replace the sensor or terminals along with the weather pack seals if damage is found. If there is no damage found the technician will leave the sensor unplugged and power up the vehicle to induce a code, then power down the vehicle with the Tech 2 unplugged from the vehicle for two minutes. Clear the code and recheck for the message and codes, if the code resets the technician will replace the High Voltage Circuit Impact Detection sensor and terminals with terminated leads. Technician is to repeat the above steps to verify the concern is corrected.
This Preliminary Information communication provides the technician with the steps on how to diagnose vehicles with a no...
Read full bulletin
crank with multiple Diagnostic Trouble Codes set in several different modules with Regular Production Option Code HP2. Technician will retrieve all the Diagnostic Trouble Codes that are set current in the vehicle. When there are multiple Diagnostic Trouble Codes technician may wonder were to start the diagnose process. Technician will address Diagnostic Trouble Codes P1AE2-P1AE4, P1B05, or P1B06 first as they're related to the High Voltage System Interlock Circuit for the high voltage system. Second Diagnostic Trouble Codes to address will be any loss of communication Diagnostic Trouble Codes related to the Powertrain expansion bus or the high speed LAN bus. Then address any low voltage concerns that may be related to a low 12 volt battery.
This Preliminary Information communication advises the technician thata P0C28 will not cause a No Crank.
Read full bulletin
also covers a Serail number for bad Aux pump module
This Preliminary information communicates to the dealer an issue where the vehicle's inspection and maintenance monitors...
Read full bulletin
along with diagnostic trouble codesmay reset unprompted due to the installation of an aftermarket fuel pump control module.
This Preliminary Information communication provides information to the technician about vehicleHVAC system does not...
Read full bulletin
always respond to requests for changes in air delivery or temperature from the HVAC controls. The technician may find that theHVAC control module will communicate with the scan tool but the HVAC door data actual counts willread 0 counts. The dealer is directed to ensure there is 12V on circuit 300 at HVAC control module before replacing module.
This informational bulletin provides information for an available BCM calibrations that would restore bulb outages when...
Read full bulletin
using a second stage manufacturer
This Preliminary Information communication provides information to the technician with the installation of Cruise...
Read full bulletin
Control on a vehicle which did not come equipped with the option. Technician will need to contact the Techline Customer Support Center to determine if a calibration is available for the vehicle. If they are able to provide a calibration for the vehicle then order steering wheel with cruise control buttons, steering wheel sir coil, and steering column wiring harness.
This informational bulletin provides information for an available BCM calibrations that would restore bulb outages when...
Read full bulletin
using a second stage manufacturer
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic...
Read full bulletin
control issues.
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with...
Read full bulletin
conductive finish.
This informational bulletin provides information on control module diagnostics and configuration, programming using...
Read full bulletin
the TIS Service Programming System (SPS), set-up and warranty.
This informational bulletin adds models to information on voltmeter gauge fluctuation due to regulated voltage control...
Read full bulletin
system and concerns about camper/trailer battery charging.
This warranty administration bulletin provides policy information on ACDelco replacement battery warranty procedures.
This informational bulletin adds 2011 - 2014 model years to information on voltmeter gauge fluctuation due to...
Read full bulletin
regulated voltage control system and concerns about camper/trailer battery charging.
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a...
Read full bulletin
long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always...
Read full bulletin
be re-learned when accessory wheels are installed on the vehicle.
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if...
Read full bulletin
it is warranty or not.
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic...
Read full bulletin
control issues.
This informational bulletin provides information on Available BCM Calibrations to Restore Bulb Outage Detection on...
Read full bulletin
Vehicles Produced by a Second Stage Manufacturer (Upfitter), Turn Signals Flash Fast after Factory Box Removed
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...
Read full bulletin
rules and regulations for Canada only.
This technical bulletin provides a procedure for replacing the throttle position sensor cover for concerns regarding a...
Read full bulletin
indicator lamp illuminated reduced power message displayed and DTC P2135 set.
This warranty administration bulletin provides policy information on ACDelco replacement battery warranty procedures.
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code...
Read full bulletin
E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
Body & Paint
68 bulletinsThis PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame...
Read full bulletin
Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame...
Read full bulletin
Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame...
Read full bulletin
peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame...
Read full bulletin
peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
Read full bulletin
characteristic.
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
Read full bulletin
Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
Appearance of Discoloration or Corrosion Near Edges.
Rear and Side Tempered Glass Spots.
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
Read full bulletin
coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
Read full bulletin
coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
Read full bulletin
addressing underbody component corrosion with customers.
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
Read full bulletin
coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
Roof Beacon Inoperative.
Roof Beacon Inoperative.
Swapping Outside Rearview Mirrors RPOs DL8 / DL3 / DPN.
This service bulletin provides information on Paintless Dent Repair Process.
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables.
Read full bulletin
Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
Read full bulletin
addressing underbody component corrosion with customers.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
Read full bulletin
characteristic.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
Read full bulletin
Replacement Guidelines.
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
Read full bulletin
coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
Read full bulletin
Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
Read full bulletin
Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables.
Read full bulletin
Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
This Preliminary Information communication provides information to the technician about vehicles that the customer or...
Read full bulletin
up-fitter may have removed the rear bumper, install a different rear bumper, or add a different box/flat bed/cube box/hitch, etc. to the rear of the truck, which affects the rear park assist operation. Technician can disable the rear park assist for this concern.
This Preliminary Information communication provides information to the technician about vehicles that the customer or...
Read full bulletin
up-fitter may have removed the rear bumper, install a different rear bumper, or add a different box/flat bed/cube box/hitch, etc. to the rear of the truck, which affects the rear park assist operation. Technician can disable the rear park assist for this concern.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
Read full bulletin
Replacement Guidelines.
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint...
Read full bulletin
percentage.
This Preliminary Information communication provides information to the technician about vehicles that the customer or...
Read full bulletin
up-fitter may have removed the rear bumper, install a different rear bumper, or add a different box/flat bed/cube box/hitch, etc. to the rear of the truck, which affects the rear park assist operation. Technician can disable the rear park assist for this concern.
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables.
Read full bulletin
Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
Read full bulletin
coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
Read full bulletin
Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
Read full bulletin
Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
Read full bulletin
Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
Read full bulletin
characteristic.
Thins informational bulletin provides information on Paint-less Dent Repair Process.
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
Read full bulletin
coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
Read full bulletin
Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
Read full bulletin
Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This preliminary informational bulletin provides information to dealership personnel which may be helpful when...
Read full bulletin
addressing underbody component corrosion with customers.
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
Read full bulletin
Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This Preliminary Information communication provides information to the technicianexplaining what happenswhenthey...
Read full bulletin
transition the side view mirrors to curb view mode.
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...
Read full bulletin
have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
Read full bulletin
coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
Read full bulletin
Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This Preliminary Information communication provides information to the technician about vehicles that have raised dents...
Read full bulletin
or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the wheel house to side outer panel with 3M Rust Fighter I. After allowing the 3M Rust Fighter I to dry then apply several coats of Nox Rust X-121B undercoating.
This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right.
Read full bulletin
Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. Fender wheel-opening heights are related to, but distinct from, trim height. The front wheel-opening height is known as P height, and the rear wheel-opening height is known as R height. Adjust and heights that are out of specification. After all adjustments are done, perform a front-end alignment and check headlight aim.
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
Read full bulletin
coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables.
Read full bulletin
Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
This Preliminary Information communication provides the technician with weight capacity for the tailgate and cargo loops...
Read full bulletin
in the bed.
This preliminary bulletin provides information and a procedure for repairing rusted frames caused by the wax coating...
Read full bulletin
peeling off.
This Preliminary Information communication provides information to the technician about vehicles that have raised dents...
Read full bulletin
or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the wheel house to side outer panel with 3M Rust Fighter I. After allowing the 3M Rust Fighter I to dry then apply several coats of Nox Rust X-121B undercoating.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
Read full bulletin
Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This preliminary bulletin provides information and a procedure for repairing rusted frames caused by the wax coating...
Read full bulletin
peeling off.
Thins informational bulletin provides information on Paint-less Dent Repair Process.
This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining...
Read full bulletin
when the protective shipping film is removed from certain vehicles.
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of...
Read full bulletin
chromed aluminum wheels, along with warranty information regarding these conditions.
This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving...
Read full bulletin
Speeds
This technical bulletin provides a procedure to install double sided tape to the windshield molding to correct the...
Read full bulletin
customers concern of a tapping or clicking noise at the winshield area.
The informational bulletin provides a procedure to remove and repair rust from a Hem Flange.
This warranty administration bulletion provides the dealer technician information and guidelines for claiming a...
Read full bulletin
windshield.
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
Read full bulletin
coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only)
This informational bulletin provides recommendations and product information for application of anti-corrosion materials
This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel...
Read full bulletin
(IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
Transmission
38 bulletinsThe service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
Read full bulletin
the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.
Read full bulletin
The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
Diagnostic Information for Transmission.
Auxiliary Transmission Fluid Pump.
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit...
Read full bulletin
part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold individually.
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating.
Read full bulletin
The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature...
Read full bulletin
Conditions
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature...
Read full bulletin
Conditions
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature...
Read full bulletin
Conditions
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature...
Read full bulletin
Conditions
Warranty Administration ? Change in Automatic Transmission Add Condition Documentation and Claim Submission
Transmission Dipstick Tube Fracture
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
Read full bulletin
the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
Read full bulletin
due to seeing grease or sealant on certain locations on the gear.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
Read full bulletin
test.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
Read full bulletin
due to seeing grease or sealant on certain locations on the gear.
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering...
Read full bulletin
gear due to seeing grease or sealant on certain locations on the gear.
This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a...
Read full bulletin
customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This informational bulletin provides normal operating characteristics and diagnostic information on Manual...
Read full bulletin
transmissions.
This informational bulletin provides information on Click or Tick Noise on 3-4 Shift that it should be considered a...
Read full bulletin
normal characteristic.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
Read full bulletin
test.
This Preliminary Information communication provides information to the technician about vehicles that have a random...
Read full bulletin
bump, chuggle, or fishbite sensation when crowding the throttle slightly with the Torque Converter Clutch on while cruising at 35-60 miles per hour. Technician should follow all published Service Information diagnostics if the concern is repaired compare to a like vehicle with the same options.
This Preliminary information communicates to the dealer technician thatLight Duty Trucks equipped with automatic...
Read full bulletin
transmissions and 4 wheel drive may exhibit a condition of grinding/ratcheting type noise when shifting the automatic transmission into park while the transfer case is in 4 wheel drive low (4LO) range. Dealers technician's are advised this condition should be deemed a normal characteristic of 4WD low operation.
This informational bulletin provides information for Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096...
Read full bulletin
TransFlow.
This informational bulletin provides information for Power Steering Noise or Fluid Leak from Power Steering Pump, Gear...
Read full bulletin
or High Pressure Hose During Extreme Low Temperature Conditions
This preliminary bulletin provides a procedure to reprogram the TCM to correct the customers concern of a bump feel when...
Read full bulletin
shifting from drive to reverse.
This preliminary informational bulletin provides a procedure to inspect the transmissions filter for splits or cracks to...
Read full bulletin
correct the customers concern for no forward, reverse or slips.
This preliminary informational bulletin provides information on replacing the transmission fluid level indicator if a...
Read full bulletin
customers comments regarding one being broken.
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating.
Read full bulletin
The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
This informational bulletin provides technicians with information to assist in identifying operating characteristics of...
Read full bulletin
manual transmissions that repair attempts will not change.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
Read full bulletin
test.
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering...
Read full bulletin
gear due to seeing grease or sealant on certain locations on the gear.
Tires & Wheels
28 bulletinsThis service bulletin provides information on Tire Sidewall Irregularities.
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
Questions Regarding Reducing Tire Pressures.
Diagnostic Tips for Difficult to Resolve Tire/Wheel Vibration Concerns
Questions Regarding Reducing Tire Pressures.
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
Read full bulletin
repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
Read full bulletin
Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
Read full bulletin
repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
Read full bulletin
Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...
Read full bulletin
ride characteristics of GM cars and trucks.
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...
Read full bulletin
ride characteristics of GM cars and trucks.
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance,...
Read full bulletin
Shake, Flat Spotting) of GM Original Equipment Tires.
This informational bulletin provides information on Wheel Balancer Mounting Instructions.
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
This informational bulletin provides information on Wheel Balancer Mounting Instructions.
This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...
Read full bulletin
possible chances of the customers concerns over tire vibration are repair.
This preliminary bulletin provides a diagnostic tip to install a temporary dowl rod to perform an alignment.
This informational bulletin provides the technician with information on tire radial force variations and how to use it.
This informational bulletin provides the technician the proper way to install and torque the wheel.
This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...
Read full bulletin
possible chances of the customers concerns over tire vibration are repair.
This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow...
Read full bulletin
tire leak and low tire psi message on.
This informational bulletin explains the use of Nitrogen in GM tires.
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...
Read full bulletin
possible chances of the customers concerns over tire vibration are repair.
Lighting
26 bulletinsThis informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance...
Read full bulletin
Schedules.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
Read full bulletin
Accessories.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
Read full bulletin
Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
SES Light Rough Running And/Or Lack Of Power.
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...
Read full bulletin
Fog/Driving Lamp Damage.
Computer-Controlled Cranking System (Bump Start) Inoperative.
Procedures For Failed TIS SPS Sequential Programming
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
Read full bulletin
Accessories.
Computer-Controlled Cranking System (Bump Start) Inoperative.
Procedures For Failed TIS SPS Sequential Programming
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
Read full bulletin
This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
Read full bulletin
Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
Read full bulletin
This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
Read full bulletin
This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
Read full bulletin
This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
Read full bulletin
This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and...
Read full bulletin
the Proper use of GM Simplified Maintenance Schedules.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
Read full bulletin
Guidelines.
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...
Read full bulletin
Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This Preliminary Information communicates to techniciansthat the Daytime Running Lamps (DRL's) or the auto headlamps...
Read full bulletin
will not shut off when using the daytime running lamp disable switch (Which is part of the headlamp switch), if the vehicles was built for Canada (RPO Z49). These vehicles were built with different software that doesn't allow the DRL's or Auto headlamp to be shut off. Canada law prohibits disabling daytime running lamps (DRL's) or auto headlamps.
This Preliminary information communicates the need for dealers to contact SPAC to obtain qualified parts to repair SIR...
Read full bulletin
light on with B0081 SYM4B after replacing PPS kit.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
Read full bulletin
Guidelines.
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...
Read full bulletin
Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and...
Read full bulletin
recommended practices.
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation...
Read full bulletin
settings for concernc regarding noice drop outs during calls and muffled sound.
This informational bulletin provides the proper information used to determine the road force variences within new tires...
Read full bulletin
being installed and the proper forms used to send the tires back if the road force is not within spec.
Software & Calibration
25 bulletinsVehicle Software Enhancements
This service bulletin provides technicians with updated information to help identify the differences between what is...
Read full bulletin
considered a fluid leak, and what is considered fluid seepage.
This service bulletin provides technicians with updated information to help identify the differences between what is...
Read full bulletin
considered a fluid leak, and what is considered fluid seepage.
This service bulletin provides technicians with updated information to help identify the differences between what is...
Read full bulletin
considered a fluid leak, and what is considered fluid seepage.
OnStar Voice Fallback Number Update
This service bulletin provides technicians with updated information to help identify the differences between what is...
Read full bulletin
considered a fluid leak, and what is considered fluid seepage.
This Preliminary information communicatesof a program update to fix a bump when stopping
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates.
Read full bulletin
Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
This preliminary informational bulletin provides a revision for PI0011C to add the 2013-2014 model years and update...
Read full bulletin
Warranty Information.
This preliminary informational bulletin provides a revision of PI0639B to add the 2013 model year and update the labor...
Read full bulletin
operation information.
This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation...
Read full bulletin
Information and Transaction Submissions Procedure and general content updates.
This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor...
Read full bulletin
Operation.
This informational bulletin provides a revision for 13-00-89-004A to include updated information.
This informational bulletin provides a revision for 05-03-07-009E to add the 2014 model year and update the Labor...
Read full bulletin
Operations.
This informational bulletin provides a revision for 10-00-89-016 to include the 2012-2014 model years and update the...
Read full bulletin
Labor Operation graphic.
This informational bulletin provides a revision for 06-00-89-026J to add the 2014 model year and update the labor...
Read full bulletin
operations.
This informational bulletin provides a revision for 09-03-16-002A to add model years, add the current Global Labor Time...
Read full bulletin
Code and update the tool reference information.
This informational bulletin provides a revision for 09-07-30-018C to add the 2014 model year and update the Labor...
Read full bulletin
Operation.
This informational bulletin is a revision for 03-06-03-004G to add the 2014 model year and update the Labor Operation.
This informational bulletin is a revision for 11-00-89-007B to add the 2014 model year and update the Labor Operation...
Read full bulletin
List.
This informational bulletin is a revision for 07-00-89-037E to add the 2014 model year and to update the labor operation...
Read full bulletin
under Courtesy Transportation Warranty Transaction Submission.
This informational bulletin is a revision for 09-00-89-016B to add the 2014 model year and update the labor operation.
This preliminary informational bulletin provides a revision of PI0718A to add model years and update the Warranty...
Read full bulletin
Information.
This informational bulletin provides a revision for 03-08-48-006I to add model years and update parts information.
This preliminary informational bulletin provides a revision of PI0360A to add the 2013-2014 model years and update the...
Read full bulletin
Recommendation /Instructions.
Brakes
20 bulletinsThis service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
Read full bulletin
strut due to fluid leak.
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
Read full bulletin
strut due to fluid leak.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
Read full bulletin
disk on gasket sealing surfaces or reused parts.
Stabilitrak/Traction Control OFF With Red Brake Warning Lamp
Adding Integrated Trailer Brake Controller RPO JL1.
Stabilitrak/Traction Control OFF With Red Brake Warning Lamp
Adding Integrated Trailer Brake Controller RPO JL1.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
Read full bulletin
to be replaced if the brake pedal moves or applies on its own at a full turn.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
Read full bulletin
disk on gasket sealing surfaces or reused parts.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
Read full bulletin
to be replaced if the brake pedal moves or applies on its own at a full turn.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
Read full bulletin
disk on gasket sealing surfaces or reused parts.
This PI communicates diagnostic tips to help dealership diagnosis a service trailer brake message with DTC C1114 and...
Read full bulletin
C1112.
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
Read full bulletin
strut due to fluid leak.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
Read full bulletin
to be replaced if the brake pedal moves or applies on its own at a full turn.
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly...
Read full bulletin
abrasive disk on gasket sealing surfaces or reused parts.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
Read full bulletin
to be replaced if the brake pedal moves or applies on its own at a full turn.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
Read full bulletin
to be replaced if the brake pedal moves or applies on its own at a full turn.
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk...
Read full bulletin
on gasket sealing surfaces or reused parts.
This informational bulletin provides information for aftermarket trailer brake controller added to their vehicle, OR in...
Read full bulletin
lieu of the factory integrated trailer brake controller (ITBC) (RPO JL1).
This informational bulletin provides information for Disc Brake Warranty Service and Procedures.
Suspension
18 bulletinsRattle Squeak Clunk Bump Noise From Front Suspension.
Rattle Squeak Clunk Bump Noise From Front Suspension.
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair...
Read full bulletin
vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.
Clunking Noise from Front of Vehicle During Turns and/or Bumps Some customers may comment on a clunking noise...
Read full bulletin
originating from the front of the vehicle that is more predominant during turns or traveling over bumps. This may be caused by a damaged stabilizer shaft frame bracket. There have been some cases in which the bracket is cracked, as shown. This condition has been found to be the result of insufficient welds between the bracket and frame rail. There have been some cases on older vehicles of corrosion affecting the bracket
Suspension Systems RS6554B & RS6564B Potential quality issue with kit box's -2 and -3.
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair...
Read full bulletin
vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak...
Read full bulletin
noise from the metals making contact.
This technical bulletin provides a procedure for re-torque the lead springs.
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak...
Read full bulletin
noise from the metals making contact.
This Preliminary Information communication provides information to the technician on the steps to help diagnose and...
Read full bulletin
repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak...
Read full bulletin
noise from the metals making contact.
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair...
Read full bulletin
vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.
This technical bulletin provides a procedure to add a lubricant to the rear leaf springs to correct the customers...
Read full bulletin
concern of a squeaking noise from the rear suspension.
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair...
Read full bulletin
vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.
This technical bulletin provides a procedure to add a lubricant to the rear leaf springs to correct the customers...
Read full bulletin
concern of a squeaking noise from the rear suspension.
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak...
Read full bulletin
noise from the metals making contact.
This technical bulletin provides a procedure for retorque the lead springs.
This technical bulletin provides repair information for installing a new stabilizer shaft bracket to correct a customer...
Read full bulletin
concern of on a clunking noise originating from the front of the vehicle that is more predominant during turns or traveling over bumps.
Infotainment
17 bulletinsAudio System Speaker Rattle, Buzz Noise, Poor Sound
XM Audio Traffic And Travel Link Availability And Operation.
Radio Button Backlighting Inoperative.
Information On Requests To Add OnStar Bluetooth Option.
Navigation or Radio Display Blank Or Flashing DTC B1265 B1288 Or B1289.
Radio Button Backlighting Inoperative.
Checking Smartphone Bluetooth Software Update Status
Checking Smartphone Bluetooth Software Update Status
Navigation or Radio Display Blank Or Flashing DTC B1265 B1288 Or B1289.
This technical bulletin provides repair information to correct a customer concern of Loss of Radio Audio Shortly After...
Read full bulletin
an OnStar In-Vehicle Voice Message Is Heard.
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a...
Read full bulletin
feedback form to the GM navigation disc center website.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
Read full bulletin
when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a...
Read full bulletin
feedback form to the GM navigation disc center website.
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions...
Read full bulletin
and to correct the customers concern of the radio being loud during navigation.
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a...
Read full bulletin
condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
This preliminary informational bulletin provides information onUnexpected Loss of Radio Audio (Radio Goes Silent/No...
Read full bulletin
Sound) and Other Blackberry Phone - Bluetooth Issues Concern.
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions...
Read full bulletin
and to correct the customers concern of the radio being loud during navigation.
Steering
11 bulletinsThis service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or...
Read full bulletin
fluid leak concern that is caused during extremely low temperatures.
Various Concerns Related To The IP Backlighting Cruise Control Steering Wheel Controls Horn.
Various Concerns Related To The IP Backlighting Cruise Control Steering Wheel Controls Horn.
Hydraulic Power Steering Leak at Hose Connection to Steering Rack
This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or...
Read full bulletin
fluid leak concern that is caused during extremely low temperatures.
This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.
This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise...
Read full bulletin
or fluid leak concern that is caused during extremely low temperatures.
This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise...
Read full bulletin
or fluid leak concern that is caused during extremely low temperatures.
This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low...
Read full bulletin
temperatures and use the recommended fluid.
This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low...
Read full bulletin
temperatures and use the recommended fluid.
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid...
Read full bulletin
reservoir.
HVAC & Climate
10 bulletinsDiagnosis and Repair HVAC Blower Function.
A/C Blows Warm Or Poor Performance.
This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS)...
Read full bulletin
concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
This technical bulletin provides a procedure to correct a customer concern of reduced heater performance with winter...
Read full bulletin
grille cover installed.
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or...
Read full bulletin
cold weather climates and testing those batteries.
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or...
Read full bulletin
cold weather climates and testing those batteries.
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
This technical bulletin provides repair information for the correction of a customer concern of short duration musty...
Read full bulletin
odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
Air Bags & Safety
9 bulletinsThis service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable...
Read full bulletin
to GM Recalls listed in bulletin.
This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM...
Read full bulletin
Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, 17476, 17477, 28810, 28811,17478, 18015, N192273760, N192278940, N212328760, N212328770, N212328780, N212328790, N212328800, N242437050, N242437060, N242437070.
Passenger Air Bag And Seat Belt Indicator / Switch Information.
Passenger Air Bag And Seat Belt Indicator / Switch Information.
This service bulletin provides information on availability for a seat belt extender.
This Preliminary information communicates information on a parts restrictions for the passenger air bag.
This Preliminary information communicates information on a parts restrictions for the passenger air bag.
This Preliminary information communicates information on a parts restrictions for the passenger air bag.
This Preliminary information communicates information on a parts restrictions for the passenger air bag.
Hybrid & EV
9 bulletinsHybrid No Crank or Loss of High Speed Communications.
Service Charging System Message Or Low Volt Gauge Reading After Cold Start.
Service Charging System Message Or Low Volt Gauge Reading After Cold Start
Hybrid No Crank or Loss of High Speed Communications.
Service Charging System Message Or Low Volt Gauge Reading After Cold Start.
Service Charging System Message Or Low Volt Gauge Reading After Cold Start
This Preliminary information communicates an issue with aftermarket USB chargers causing SIR DTC's to set.
This Preliminary information communicates an issue with aftermarket USB chargers causing SIR DTC's to set.
This Preliminary Information communication to the dealer technicians that the Technical Assistance Center 2ML70...
Read full bulletin
(Two-Mode Hybrid)Part Restrictionhas ended.