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2023 Chevrolet Express TSBs

136 Technical Service Bulletins across 15 categories

Other

26 bulletins
11038136

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements.

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They should follow the notes mentioned prior to anything being replaced.

11037555

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11036392

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11032764

Pi created to provide GM dealers with information on gathering information for projection issue

11032763

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11030092

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical...

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Assistance Case in CX Connect.

11030091

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11027686

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements.

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They should follow the notes mentioned prior to anything being replaced.

11027601

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11026600

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements.

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They should follow the notes mentioned prior to anything being replaced.

11026062

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements.

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They should follow the notes mentioned prior to anything being replaced.

11024458

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11023091

New Vehicle Monitoring Programs Section in IVH

11022084

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11022068

This Preliminary information communicates an issue with super cruise unavailable due to the driver's monitoring camera...

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and dealers to replace the camera.

11020816

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

11020809

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

11019693

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11019074

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019073

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019072

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11017263

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...

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system and replace the parts that may be contaminated due to oil in system.

11016942

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...

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system and replace the parts that may be contaminated due to oil in system.

11013269

This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.

11011367

This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.

Pre-Delivery & Maintenance

24 bulletins
11022071

This Preliminary information communicates direction to find information atwww.gmupfitter.comfor Police and Special...

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Service Vehicles.

11020254

This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may...

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not pass California smog inspection or smog inspection in other states.

11019545

This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector...

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Reconnect Labor Code Numbers.

11017839

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11017247

This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector...

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Reconnect Labor Code Numbers.

11017244

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

11017207

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...

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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11017050

This bulletin provides information on Wiper Blade Maintenance Tips.

11015567

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

11015387

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

11015215

This bulletin provides information on Wiper Blade Maintenance Tips.

11014563

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11014230

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

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before being sold (prepping) to the customer.

11014222

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...

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that request to disable or enable content.

11014171

This service bulletin provides information on proper use of floor mats.

11012930

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11012691

This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.

11012690

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.

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Only).

11011709

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

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before being sold (prepping) to the customer.

11011408

This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special...

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Service Vehicles.

11010576

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...

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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

11010495

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

11010491

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11010488

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program.

Engine

20 bulletins
11038460

This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently...

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investigating.

11035693

This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently...

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investigating.

11033150

This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications.

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Engineering is investigating and this PI will be converted to a bulletin when a repair is available.

11030094

This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently...

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investigating.

11026017

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

11025755

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

11024486

This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.

11024330

This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of...

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engine related shudder.

11022082

This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently...

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investigating.

11019822

This Preliminary information communicates an issue with the SES MIL and DTC P062B P060C and engineering is currently...

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investigating.

11019821

This Preliminary information communicates an issue with the SES MIL and DTC P062B P060C and engineering is currently...

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investigating.

11019820

This Preliminary information communicates Engineering is investigating a no audio issue.

11017309

This Preliminary information communicates an issue with the SES MIL and DTC P062B /P060Cand engineering is currently...

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investigating.

11014233

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

11013069

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

11012907

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

11011900

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...

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issue.

11011454

This Preliminary information communicates to technicians inspection for an incorrectly machined fluid passage in the...

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valve body causing DTC P0841.

11010544

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

11010490

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

Electrical

18 bulletins
11029950

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC'ss

11027697

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC's

11024460

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC's

11024455

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC's

11024439

The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.

11021792

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

11019017

This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the...

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load on the system that may be causing a drain.

11017595

This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use...

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for certain repairs, such as Wiring Harness Repairs.

11017257

This Preliminary information communicates how to recover the Image Processing Module.

11014239

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

11012929

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

11012189

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

11011805

This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...

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repairing wiring harnesses.

11011694

This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset...

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to correct.

11011693

This Preliminary information communicates how to recover the Image Processing Module.

11010901

This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the...

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load on the system that may be causing a drain.

11010545

This service bulletin provides information on key code security rules and information on GM keycode look-up applications...

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(U.S).

11010421

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

Transmission

11 bulletins
11037550

This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when...

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ordering

11027689

This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when...

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ordering

11024777

This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when...

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ordering

11024485

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...

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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

11016163

This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and...

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repair of 8 Speed Transmissions

11014622

This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement

11014621

This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement

11014577

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

11014353

This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...

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Slips, or Flares.

11011989

This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.

11011436

This Preliminary information communicates for Technicians installing a Service Replacement Transmission Assembly to...

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contact Technical Assistance to make sureunit is not suspect of a snap ring concern prior to installation.

Infotainment

8 bulletins
11038132

This Preliminary information communicates to dealers a procedure to reset the radio.

11034769

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and...

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how to reset/clear the message.

11032784

This Preliminary information communicates to dealers a procedure to reset the radio.

11032767

This Preliminary information communicates to dealers a procedure to reset the radio.

11032560

This Preliminary information communicates to dealers a procedure to reset the radio.

11032559

This Preliminary information communicates to dealers a procedure to reset the radio.

11026923

This Preliminary information communicates to dealers a procedure to reset the radio.

11018659

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and...

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how to reset/clear the message.

Body & Paint

8 bulletins
11027698

This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame...

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Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.

11019845

This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame...

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Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.

11019516

This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when...

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addressing underbody component corrosion with customers.

11017016

This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...

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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

11016944

This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame...

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peeling, metal shows corrosion/rusting (U.S. and Canada Only).

11015382

This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the...

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shipping film.

11014170

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...

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Guidelines.

11010566

This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame...

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peeling, metal shows corrosion/rusting (U.S. and Canada Only).

Lighting

7 bulletins
11019670

Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a...

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written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owners manual and warranty insert containing this information in English and Spanish.

11019591

Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a...

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written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owners manual and warranty insert containing this information in English and Spanish.

11019378

This service bulletin provides a procedure to replace the FPDCM if found to cause customers concerns of Crank No Start,...

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Stalling, Malfunction Indicator Lamp (MIL) Illuminated DTC P023F or P129F Set.

11014238

This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...

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Replaced During Warranty Coverage Period.

11012696

This service bulletin provides a procedure to replace the FPDCM if found to cause customers concerns of Crank No Start,...

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Stalling, Malfunction Indicator Lamp (MIL) Illuminated DTC P023F or P129F Set.

11011205

This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance...

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Schedules.

11010493

This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...

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Replaced During Warranty Coverage Period.

Tires & Wheels

3 bulletins
11030974

This preliminary information communicates information about how to determine if a wheel and tires size change is...

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available.

11026104

This service bulletin provides information on Tire Sidewall Irregularities.

11015409

This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM...

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Vehicles.

Fuel System

3 bulletins
11027701

This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and...

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advises of warranty direction.

11019503

This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State...

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who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.

11017173

This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for...

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analysis.

HVAC & Climate

2 bulletins
11035340

PI to help diagnose A/C concern

11017031

This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...

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weather climates and testing those batteries.

Brakes

2 bulletins
11023051

This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to...

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facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.

11014277

This service bulletin provides customer information for rear unwanted automatic braking, usually when reversing out of a...

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garage or driveway.

Software & Calibration

2 bulletins
11012692

This service bulletin provides information for dealers/technicians on Labor Operations for Limited Production Option...

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(LPO) Calibrated Accessories.

11010492

This service bulletin provides information for dealers/technicians on New Labor Operations for Limited Production Option...

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(LPO) Calibrated Accessories.

Air Bags & Safety

1 bulletin
11019823

This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.

Hybrid & EV

1 bulletin
11011996

This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or...

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USB Receptacle Inoperative.