2013 Chevrolet Equinox TSBs
1,000 Technical Service Bulletins across 17 categories
Categories
Engine
288 bulletinsThis service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
This Preliminary information communication provides information to the technician with diagnostic tips for diagnosing...
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reduced or low engine power with no Driver Information Center messages, that may be caused by an inaccurate brake pedal position sensor.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This service bulletin provides diagnostic repair information for customer concerns of Engine Run-On, Rough Running,...
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Malfunction Indicator Lamp (MIL) Illuminated.
This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and...
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DTC P0300 that may also be set.
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted andnot start afterward.
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This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...
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possibilities of what may happen using the incorrect filter.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This service bulletin provides information for engine oil life monitor operation calculation.
This service bulletin provides information for engine oil life monitor operation calculation.
This bulletin updates the position of General Motors on refinishing aluminum wheels.
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GM has determined that wheel refinishing under warranty will no longer be performed.
Engineering Information.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
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and improve fuel economy.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
Normal Characteristic - Sub-woofer Is Inoperative With a 2.4L Engine.
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction...
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Indicator Lamp (MIL) Illuminated.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Excessive Oil Consumption ? Perform Oil Consumption Test and/or Install Piston and Piston Ring Kit
Excessive Oil Consumption ? Perform Oil Consumption Test and/or Install Piston and Piston Ring Kit
Excessive Oil Consumption ? Perform Oil Consumption Test and/or Install Piston and Piston Ring Kit
Information for Engine Oils Used in 2014 Model Year Vehicles
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine...
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needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
Crankshaft Rear Oil Seal ? Oil Leak
Excessive Oil Consumption
Excessive Oil Consumption
Excessive Oil Consumption
Normal Characteristic - Sub-woofer Is Inoperative With a 2.4L Engine.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...
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possibilities of what may happen using the incorrect filter.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This service bulletin provides information to dealership personnel on automatic transmission shift and engine...
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driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This Preliminary information communication provides information to the technician with diagnostic tips for diagnosing...
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reduced or low engine power with no Driver Information Center messages, that may be caused by an inaccurate brake pedal position sensor.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine...
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needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
Read full bulletin
Identification.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
Read full bulletin
consumption.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...
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engine is started while diagnosing for noise from the engine or transmission.
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
Read full bulletin
and improve fuel economy.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
Read full bulletin
Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
Read full bulletin
noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...
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Turbochargers Returned to Warranty Part Center.
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and...
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DTC P0300 that may also be set.
This Preliminary Information communication provides information to the technician about a no start or another concern...
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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint.
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GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This service bulletin provides diagnostic repair information for customer concerns of Engine Run-On, Rough Running,...
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Malfunction Indicator Lamp (MIL) Illuminated.
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine...
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needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Special Coverage (Revised correction statement, service procedure and customer reimbursement).
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Some vehicles, equipped with a 2.4L engine and certified to the EPA Bin 4 emission standard and the California Cleaner Federal Vehicle option of Bin 4 emission standard, may exhibit catalytic converter and/or oxygen sensor performance degradation, without illumination of the malfunction indicator lamp (check engine light), as a result of excessive engine oil consumption (less than 2,000 miles [3,200 km] per quart [0.946 L] of engine oil) due to piston ring wear. This special coverage covers the condition described above for a period of 10 years or 150,000 miles (241,400 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. Determine if the vehicle has, or has been repaired for, an excessive engine oil consumption condition due to piston ring wear by: 1. Performing an excessive engine oil consumption test, or 2. Examining IVH or other service records to determine if a repair has been performed to remedy excessive oil consumption due to piston ring wear. If an engine oil consumption test indicates the vehicle currently has an excessive engine oil consumption condition due to piston ring wear, or if the vehicle has been repaired for an excessive engine oil consumption condition due to piston ring wear, replace the catalytic converters and oxygen sensors. See also Special Coverage bulletins 16118, N192291100 or N192291101 ?Excessive Engine Oil Consumption? for repair of engine and other components.
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction...
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Indicator Lamp (MIL) Illuminated?.
This service bulletin provides diagnostic information for the technician regarding a customer concern of engine...
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overheating, cooling system contaminated with engine oil.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This service bulletin provides diagnostic aid procedure to perform inspections to determine if the engine needs to be...
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replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
Read full bulletin
and improve fuel economy.
This service bulletin provides diagnostic information for the technician regarding a customer concern of engine...
Read full bulletin
overheating, cooling system contaminated with engine oil.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides diagnostic aid procedure to perform inspections to determine if the engine needs to be...
Read full bulletin
replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
Read full bulletin
and improve fuel economy.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
Read full bulletin
noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
Read full bulletin
repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
Read full bulletin
the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
Read full bulletin
bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
LOW AUDIBLE WHINE NOISE FROM ENGINE
This service bulletin provides diagnostic aid procedure to perform inspections to determine if the engine needs to be...
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replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
Read full bulletin
engine oil consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
Read full bulletin
engine oil consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
Read full bulletin
Identification.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
Read full bulletin
test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
Special Coverage Adjustment.
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Some vehicles, equipped with a 2.4L engine and certified to the EPA Bin 4 emission standard and the California Cleaner Federal Vehicle option of Bin 4 emission standard, may exhibit catalytic converter and/or oxygen sensor performance degradation, without illumination of the malfunction indicator lamp (check engine light), as a result of excessive engine oil consumption (less than 2,000 miles [3,200 km] per quart [0.946 L] of engine oil) due to piston ring wear. This special coverage covers the condition described above for a period of 10 years or 150,000 miles (241,400 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. Determine if the vehicle has, or has been repaired for, an excessive engine oil consumption condition due to piston ring wear by 1. Performing an excessive engine oil consumption test, or 2. Examining IVH or other service records to determine if a repair has been performed to remedy excessive oil consumption due to piston ring wear. If the vehicle has, or has been repaired for, an excessive engine oil consumption condition due to piston ring wear, replace the catalytic converters and oxygen sensors. See also Special Coverage bulletins 16118, N192291100 or N192291101 ?Excessive Engine Oil Consumption? for repair of engine and other components. Note: The special coverage terms for excessive engine oil consumption may be different than the special coverage terms for the catalytic converter and oxygen sensor degradation. The repairs will be made at no charge to the customer.
Emissions Recall. General Motors has decided to conduct a voluntary emissions recall involving certain vehicles equipped...
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with a 2.4L engine and certified to the EPA Bin 4 emission standard and the California Cleaner Federal Vehicle option of Bin 4 emission standard. The performance capability of the vehicle?s catalytic converters may have degraded, such that efficiency is reduced. In addition, the oxygen sensors may provide inaccurate information to the engine control module which manages engine combustion air-fuel ratios. If these conditions occur, tail pipe emissions may exceed allowed limits, without providing any notification to the driver. The malfunction indicator lamp (check engine light) will not illuminate. Dealers are to replace both catalytic converters and both oxygen sensors.
Emissions Recall. General Motors has decided to conduct a voluntary emissions recall involving certain vehicles equipped...
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with a 2.4L engine and certified to the EPA Bin 4 emission standard and the California Cleaner Federal Vehicle option of Bin 4 emission standard. The vehicle?s post-catalyst oxygen sensor may provide inaccurate information to the engine control module, which manages engine combustion air-fuel ratios. If this condition occurs, tail pipe emissions may exceed allowed limits, without providing any notification to the driver. The malfunction indicator lamp (check engine light) will not illuminate. Dealers are to replace the post-catalyst oxygen sensor.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC...
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P0300 that may also be set.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about vehicles that have hard start,...
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extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary information communicates the repair recommendations for misfire and DTC's immediately...
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followingHFV6re-manufactured engines replacement.
This Preliminary information communicates the repair recommendations for misfire and DTC's immediately...
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followingHFV6re-manufactured engines replacement.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.
This technical bulletin provides a procedure to inspect the fuel system and replace the high pressure fuel pump if...
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faulty for a Reduced Engine Power, MIL On, DTC P228C condition.
This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by...
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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
This technical bulletin provides a Service Procedure to correct a Condition of Ticking, Tap or Rattle Noise from Engine.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This technical bulletin provides Correction information to find the cause of oil consumption.
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Techs should perform an oil consumption test first, check for oil leaks and if rate of oil consumption is high, then replace the pistons and the rings.
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for...
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customer concerns related to wheel alignment.
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...
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correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
Special Coverage (Revised Warranty).
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Some vehicles equipped with a 2.4L engine (RPO LEA) may exhibit excessive engine oil consumption (less than 2,000 miles [3,200 km] per quart [0.946 L] of engine oil), due to piston ring wear. If this condition is present, an audible rattle or knock from the engine may be heard. The engine oil pressure telltale may illuminate on the instrument panel or the following message may appear in the Driver Information Center: "Oil Pressure Low ? Stop Engine". Dealers are to perform an oil consumption test and install new pistons and piston rings if excessive consumption is found. In addition, dealers are to repair or replace any engine components that require repair or replacement if the need for such repair or replacement was solely caused by excessive oil consumption due to piston ring wear. The repairs will be made at no charge to the Customer.
Special Coverage. Some vehicles equipped with a 2.4L engine (RPO LEA) may exhibit excessive engine oil consumption...
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(less than 2,000 miles [3,200 km] per quart [0.946 L] of engine oil), due to piston ring wear. If this condition is present, an audible rattle or knock from the engine may be heard. The engine oil pressure telltale may illuminate on the instrument panel or the following message may appear in the Driver Information Center: "Oil Pressure Low ? Stop Engine". Dealers are to perform an oil consumption test and install new pistons and piston rings if excessive consumption is found. In addition, dealers are to repair or replace any engine components that require repair or replacement if the need for such repair or replacement was solely caused by excessive oil consumption due to piston ring wear. The repairs will be made at no charge to the Customer.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This technical bulletin provides a procedure to perform inspections to determine if the engine needs to be replaced as...
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opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This Preliminary Information communication provides information to the technician about a no start or another concern...
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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
This Preliminary information communicates the repair recommendations for misfire in HFV6re-manufactured engines.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This informational bulletin provides information on replacing the intake manifold when the engine is replaced after...
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severe internal engine damage.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact Partechand/orthe Techline Customer Support Center for additional support.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
This technical bulletin provides Correction information to find the cause of oil consumption.
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Techs should perform an oil consumption test first, check for oil leaks and if rate of oil consumption is high, then replace the pistons and the rings.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using...
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the Tech 2 or GDS 2.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured...
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engines.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
This Preliminary Information communication provides information to the technician about a no start or another concern...
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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...
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how toptier fuels should be used to reduce carbon build up.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This Preliminary Information communication provides information on a rattle, tick, or knock type noise.
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Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017, 2018, and 2019model years.
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted andnot start afterward.
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This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured...
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engines.
This Preliminary Information communication provides information to the technician about a no start or another concern...
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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
This informational bulletin provides information of a possible misfire that may happen from incorrect camshafts being...
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installed in the reman engines.
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This informational bulletin provides information for the dealer technician to gather as much information to help aid...
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Engineers by completely filling out requested reports.
This informational bulletin provides information on a normal engine operating condition for faster emission warm up...
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time.
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...
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Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after...
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servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers are advised this condition is the result of a water pump chain tensioner ratcheting out. The dealer is directed to follow service information to reset the water pump chain tensioner to correct.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
This Preliminary Information communication provides information to the technician for a forward collision alert or lane...
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departure warning inoperative with no diagnostic trouble codes stored. This concern could be caused by an aftermarket windshield. Verify there is the General Motors logo in the lower right corner of the windshield.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information on a rattle, tick, or knock type noise.
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Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017, 2018, and 2019model years.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Bulletin Provides Information for Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation and Applying...
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RTV Sealant.
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...
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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured...
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engines.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary information communicates to the dealer an issue where the vehicle's engine may stumble and/or stall at startup.
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The dealer is to evaluate for a faulty aftermarket or incorrect upstream oxygen sensor.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp, service Antilock Braking System, Service Stabilitrak, Service All Wheel Drive, Service Suspension Control, or Hard Steering. Technician may find the following Diagnostic Trouble Codes stored C0196, C0186, C0287, C0710, C0045, C0050, C0800, U0077, U0074, U0125, U0126, U0100, U0101, U0121, U0415, U0432, U0121, and or U0140. Technician should inspect X411 connector for damage or corrosion. Technician will replace any terminals with damage or corrosion.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016,...
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P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that have a loud tick...
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or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward.
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This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.
This preliminary information bulletin provides a information and a procedure on the 2.4L ecotec engine.
This informational bulletin was created to inform the technician of cold start ticking noises in the engine compartment...
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may be caused by the fuel pump and/or the fuel injectors and no
This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine...
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Damage.
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start.
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A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that have a resonance type vibration occurs between 40 to 60 MPH. In most cases the engine must be under a slight load such as Air Conditioning compressor engagement, light throttle, and in 6th gear Torque Converter Clutch applied. Technician will relax the engine and transmission mounts, then the exhaust system by loosening the front pipe studs. Also work down the system disconnecting one exhaust hanger at a time. Then take the vehicle on a test drive to verify there was improvement. If additional steps are required place two sets of exhaust dampeners one set before and one set after the front catalytic converter. It may be required to move the pair of dampeners along the exhaust system to get the best results.
This Preliminary Information communication provides information to the technician about vehicle that may OnStar...
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inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...
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Turbochargers Returned to Warranty Part Center.
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...
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General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...
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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer...
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concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
This informational bulletin provides information to dealership personnel on automatic transmission shift and engine...
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drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
This preliminary bulletin provides additional diagnoses for engine misfires, popping noise after cylinder head or fuel...
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rail repair.
This technical bulletin provides a procedure to replace the crankshaft bearings and rear oil seal to correct the...
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customers concer of an oil leak.
This preliminary bulletin provides a procedure to repair the engine wiring harness if the customer states MIL on...
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multipul service messages displayed.
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine...
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when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
This informational bulletin was created to inform the technician of cold start ticking noises in the engine compartment...
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may be caused by the fuel pump and/or the fuel injectors and no
This preliminary information bulletin provides information on doing a pressure line test prior to replacement and...
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removal of the transmission for conditions relating to No Forward, No Reverse, No Crank, Engine Cranks But Will Not Start.
This technical bulletin provides a procedure to Complete the Circuit/System Verification steps to correct a condition of...
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Malfunction Indicator Lamp (MIL) - Check Engine Light On, DTC P182E.
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine...
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when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
This informational bulletin provides information to the technician on what parts of an engine or transmission will...
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require the PQC to be notified.
This preliminary bulletin explains a normal condition of a customers concern of a rough idle and black smoke on cold...
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starts.
This technical bulletin provides a procedure to test for oil consumption and install new pistons and rings if no signs...
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of consumption or oil leaks have been validated.
This preliminary bulletin states to add the DTC symptom byte to the documentation to help aid engineering pinpoint...
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concerns when trying to locate a root cause.
This informational bulletin provides information to the technician on what parts of an engine or transmission will...
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require the PQC to be notified.
This technical bulletin provides a procedure to test for oil consumption and install new pistons and rings if no signs...
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of consumption or oil leaks have been validated.
This informational bulletin was created to inform the technician of cold start ticking noises in the engine compartment...
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may be caused by the fuel pump and/or the fuel injectors and no
This informational bulletin provides information for the dealer technician to gather as much information to help aid...
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Engineers by completely filling out requested reports.
This informational bulletin was provides information for the technician of cold start ticking noises in the engine...
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compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder.
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A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016,...
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P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative.
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Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative.
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Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
This Preliminary Information communication provides information to the technician about customers that may complain of...
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various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...
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how toptier fuels should be used to reduce carbon build up.
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...
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General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...
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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This informational bulletin provides information for engine oil life monitor operation calculation.
This technical bulletin provides a procedure to inspect the fuel system and replace the high pressure fuel pump if...
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faulty for a Reduced Engine Power, MIL On, DTC P228C condition.
This Bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC...
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P0300 that may also be set.
Other
171 bulletinsThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
New Vehicle Monitoring Programs Section in IVH
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...
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system and replace the parts that may be contaminated due to oil in system.
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...
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system and replace the parts that may be contaminated due to oil in system.
This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM...
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technical assistance case using the dealer case management tool.
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...
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U**** Byte 71 DTC.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s).
Information on Driveline Clunk Noise
Information on Driveline Clunk Noise
ACDelco Return Parts Application
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and...
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verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
SiriusXM Travel Link Feature Availability
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
Intermittent Remote Keyless Entry Inoperative.
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Terminal Test Probe And Replacement Terminal.
Antenna Mast Broken Off From Antenna Base Mount Low Profile Antenna Available
Rear Wiper and/or Front Rain Sense Wipers.
Rear Wiper and/or Front Rain Sense Wipers.
Rear Wiper and/or Front Rain Sense Wipers.
Diagnostic Tip - Unable to Learn RKE Transmitters.
Normal Characteristic - Sub-woofer Is Inoperative.
Intermittent Remote Keyless Entry Inoperative.
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Terminal Test Probe And Replacement Terminal.
Changing Turn-By-Turn Voice Response To Metric Or English Units
No Rear Camera Guideline Selection.
Heated Seat Operation After Performing A Remote Vehicle.
PAC Courtesy Transportation Assistance Program
New Global Labor Codes
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Information on Driveline Clunk Noise
Information on Driveline Clunk Noise
ACDelco Return Parts Application
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
Canadian Customers Unable To Place Calls In The United States
GM TAC Support of Vehicle Vibration Complaints.
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues
Requesting a New Key Code for Customer with Lost or Stolen Keys
Antenna Mast Broken Off From Antenna Base Mount Low Profile Antenna Available.
Rear Wiper and/or Front Rain Sense Wipers.
Rear Wiper and/or Front Rain Sense Wipers.
Rear Wiper and/or Front Rain Sense Wipers.
Diagnostic Tip - Unable to Learn RKE Transmitters.
Normal Characteristic - Sub-woofer Is Inoperative.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and...
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verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...
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U**** Byte 71 DTC.
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This informational bulletin provides information on proper use of floor mats.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
Essential Tools that Include Consumable Parts (U.S.
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Only)
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify...
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the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
IPC Odometer Programming Method Quick Reference Guide
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this...
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should be considered a normal characteristic.
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...
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higher CSi scores.
This informational bulletin provides information on interior cleaning products and what is offered to clean the...
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interiors of GM vehicles.
This informational bulletin provides information on interior cleaning products and what is offered to clean the...
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interiors of GM vehicles.
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...
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normal operations.
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada...
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Only).
This informational bulletin provides information on comebacks prevention information and using customer concern...
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verification sheets (CCVS).
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE...
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for vehicles that may need an upgrade.
This technical bulletin provides a procedure on diagnosing and repair moisture/ice and possibly contamination/debris in...
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the SAI system and how to clean it out.
This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...
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U**** Byte 71 DTC.
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
Read full bulletin
causing multiple customer concerns that do not have other diagnostic methods to identify them.
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
Read full bulletin
Technical Assistance (TAC).
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This informational bulletin provides information on proper use of floor mats.
This informational bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When...
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Using the Pico Scope
This informational bulletin explains the importance of maintaining the vehicle.
This informational bulletin provides information on proper use of floor mats.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This informational bulletin provides information on interior cleaning products and what is offered to clean the...
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interiors of GM vehicles.
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...
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higher CSi scores.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product...
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Allegation Resolution (PAR) claim.
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the...
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customer.
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...
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to complete some repairs.
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This informational bulletin provides information on comebacks prevention information and using customer concern...
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verification sheets (CCVS).
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle.
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Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This informational bulletin provides information on how to use floor mats.
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This Preliminary information communicates
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle.
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Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
This informational bulletin provides information on how to use floor mats.
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This Preliminary Information communication provides information to the technician about connectivity concerns when...
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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This information bulletin provides the dealers on how to submit a product information report.
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using...
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Customer Concern Verification Sheets (CCVS).
This preliminary informational bulletin provides information that accessory remote start does not work with OnStar...
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RemoteLink? phone application.
This informational bulletin provides information to dealership personnel on enhancing field product reports with digital...
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pictures.
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the...
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appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the...
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part numbers for the labels.
This informational bulletin advises the new way required to tow a vehicle when using a dinghy or flat towing.
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...
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to complete some repairs.
This bulletin describes the Dealer special tool loan program process.
This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and...
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additional information concerning Policy decision making.
This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the...
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Approved Refinish Materials booklet information.
This preliminary informational bulletin provides a revision of PI0592A to add the 2013 and 2014 model years.
This preliminary informational bulletin provides a revision of PI0602 to add the 2013 and 2014 model years.
This preliminary informational bulletin provides a revision of PI0855A to add the 2013 Buick Encore.
This informational bulletin is a revision for 10-00-89-005B to add the 2014 model year and labor codes.
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose...
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mirrior and/or bracket fell off.
This preliminary bulletin provides information on how to set the rear electric child locks.
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...
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may be un necessary.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides information on the proper oils to use on GM vehicles including information...
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regarding the differences of the Dexos oils.
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate...
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unwanted odors in vehicles and which products to use for each application.
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer...
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inventory.
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...
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normal operations.
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE...
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for vehicles that may need an upgrade.
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...
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may be un necessary.
This informational bulletin provides tips on how to care for the interior of the vehicle using products.
This preliminary bulletin provides information to the technician, to check for loose grounds and the correct labor op to...
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use
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...
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may be un necessary.
This preliminary bulletin provides information to the technician when replacing the active noise cancellation (ANC)...
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microphone, there was a design change introduced into production.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides information on how to use floor mats.
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
This informational bulletin explains the difference in oil filters and the possibilities of what may happen using the...
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incorrect filter.
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...
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higher CSi scores.
This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance...
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Claim (PAC) within the Courtesy Transportation Assistance Program.
This informational bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known...
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as a Product Allegation Resolution (PAR) claim.
Pre-Delivery & Maintenance
145 bulletinsThis warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
This service bulletin provides information on proper use of floor mats.
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.
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Only).
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
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identification for warranty transactions (U.S. Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This service bulletin describes the U.S.
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Dealer Special Tool Loan Program process.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
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operation.
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...
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repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle...
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services and maintenance on vehicles originating/sold in Canada.
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on proper use of floor mats.
This service bulletin provides technicians with information to help identify the differences between what is considered...
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a fluid leak, and what is considered fluid seepage.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
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Assistance Center (TAC).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
Please return service inventory of ACDelco part numbers 20964305, 20964306, 20877116, and 20898936 (Date Codes 077 13166...
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- 077 13228, June 15, 2013?August 16, 2013).
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
Vehicle Recalls
Learning Issues When Repairing Service Stability/Traction Message.
Normal Characteristic - Memory Seat Recall Inoperative From Key Fob.
Learning Issues When Repairing Service Stability/Traction Message.
Service Stability Message With Code U0710
Please return service inventory of ACDelco part numbers 20964305, 20964306, 20877116, and 20898936 (Date Codes 077 13166...
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- 077 13228, June 15, 2013?August 16, 2013).
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
Normal Characteristic - Memory Seat Recall Inoperative From Key Fob.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the...
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Pico Scope.
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
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warped or misshapen.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin describes the U.S.
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Dealer Special Tool Loan Program process.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
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Assistance Center (TAC).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This service bulletin provides information on proper use of floor mats.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before being sold (prepping) to the customer.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted...
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to GM for payment.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
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identification for warranty transactions (U.S. Only).
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
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operation.
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S.
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Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.
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and Canada.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
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warped or misshapen.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before being sold (prepping) to the customer.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...
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independent causes (GM Canada Dealers Only).
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
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Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
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operation.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
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identification for warranty transactions (U.S. Only).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before sold (prepping) to the customer.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA).
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
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warped or misshapen.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA).
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.
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Only).
This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and...
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PF48.
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
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information found in the service manual.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA) (US dealers only).
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
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information found in the service manual.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
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information found in the service manual.
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle...
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services and maintenance on vehicles originating/sold in Canada.
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...
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repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA) (US dealers only).
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398,...
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E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA) (US dealers only).
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
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information found in the service manual.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399,...
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E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
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identification for warranty transactions (U.S. Only).
This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle...
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services and maintenance on vehicles originating/sold in Canada.
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer...
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Enthusiasm.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before sold (prepping) to the customer.
This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before sold (prepping) to the customer.
This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This warranty administration bulletin provides policy information on required operating procedures.
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the...
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requirements for the dealer to comply.
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S.
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and Canada dealers only.
This warranty administration bulletin provide policy information on required operating procedures.
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product...
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field action customer reimbursement procedure (U.S. Dealers Only).
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is...
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considered warranty and non-warranty.
This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provide policy information on required operating procedures.
This informational bulletin provides information for Warranty Administration ? Changes in Powertrain Warranty Coverage ...
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Effective with 2010 Model Year.
This informational bulletin provides a revision for 07-03-10-015B to add the 2013-2014 model years and remove the Saab...
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Warranty Information.
This preliminary informational bulletin provides a revision of PI0388B to add the Cadillac XTS model, graphics, improved...
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Instructions and Warranty Information.
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is...
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considered warranty and non-warranty.
This preliminary informational bulletin provides service information to the dealer technicians that the remote start...
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will not work with the ONSTAR REMOTE Link applcation
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor...
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Operations and Customer Enthusiasm
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor...
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operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that...
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was at fault of the cutomer and how to properly claim them on the warranty paperwork
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI)...
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process and to encourage delivering quality vehicles and generating higher CSi scores.
This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the...
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requirements for the dealer to comply.
This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what...
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can be approved by TAC and where the electronic parts can be returned to.
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is...
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acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
This warranty administration bulletin provides information on GM?s policy for comprehensive courtesy transportation to...
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its customers.
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is...
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acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
This warranty administration bulletin provide policy information on the change in product field action customer...
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reimbursement procedure.
This warranty administration bulletin provide policy information on required operating procedures.
Electrical
75 bulletinsThis Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use...
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for certain repairs, such as Wiring Harness Repairs.
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
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repairing wiring harnesses.
This service bulletin provides information on key code security rules and information on GM keycode look-up applications...
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(U.S).
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.
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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge.
Information on Diagnosing Intermittent Electrical Concerns with Components Fused Through Instrument Panel Fuse Block.
Information on Diagnosing Intermittent Electrical Concerns with Components Fused Through Instrument Panel Fuse Block.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
High Voltage Safety ? High Voltage Disabling
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
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repairing wiring harnesses.
SES Indicator Or Open HVAC Fuse.
SES Indicator Or Open HVAC Fuse.
Intermittent No Crank When Ignition Key Is Turned To The Crank.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
SES Indicator Or Open HVAC Fuse.
SES Indicator Or Open HVAC Fuse.
Programming And Activation Of Replacement OnStar Modules.
GM Wiring Repair Strategy Information
OnStar Module Does Not Support All B101D Symptom Codes.
Intermittent No Crank When Ignition Key Is Turned To The Crank.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
This service bulletin provides information on Module Harvesting.
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a...
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condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1.
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IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2 The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This warranty administration bulletin explains to the technician that when using wiring repair labor operations,...
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additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
This informational bulletin provides information on key code security rules and information on GM keycode look-up...
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applications.
This informational bulletin provides information on key code security and information on GM key code look up...
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applications.
This diagnostic tip advises the tech to check if the upstream O2 sensor has been replaced with a faulty or aftermarket ...
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sensor and how to verify if the sensor is the cause of the concern.
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part...
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Number in eSI and how to locate the part(s) in the EPC.
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...
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when replacing a module.
This Preliminary Information communication provides information to the technicians for diagnosing and repairing vehicles...
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that have an issue with a pop noise from the fuel tank area after a cold start or Evaporative Emissions System purge. Technician will be able to use Global Diagnostic System 2 to duplicate the concern by commanding a purge and seal on the Evaporative Emissions System. Replacement of the auxiliary fuel pump module assembly will correct this concern.
This informational bulletin provides information for programming the low speed LAN module due to the mirrors memory...
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position reverse tilt position is inoperative.
This warranty admin bulletin explains to the technician additional information may be needed when submitting...
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transactions when doing wiring repairs.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive...
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finish".
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...
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when replacing a module.
This warranty admin bulletin explains to the technician additional information may be needed when submitting...
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transactions when doing wiring repairs.
This Preliminary Information communication provides information to the technician about the Media Oriented Systems...
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Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This Preliminary Information communication provides information to the technician about vehicles that may have turn...
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signal indicators on the Instrument Panel Cluster do not match the audible warnings. Technician will need to test the battery using the GR8. Technician should also verify the charging system is operating correctly.
This Preliminary Information communication provides information to the technician on how to tell the difference between...
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the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
This informational bulletin provides to the technician, locations to check for possible loose or damaged electrical...
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connections that may set a DTC instead of just replacing a part.
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic...
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control issues.
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with...
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conductive finish.
This informational bulletin provides information on control module diagnostics and configuration, programming using...
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the TIS Service Programming System (SPS), set-up and warranty.
This warranty administration bulletin provides policy information on ACDelco replacement battery warranty procedures.
This Preliminary Information communication provides information to the technician about vehicles that the radio can be...
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turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a...
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long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always...
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be re-learned when accessory wheels are installed on the vehicle.
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if...
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it is warranty or not.
This informational bulletin provides information on part restriction and ordering of Onstar vehicle communication...
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modules.
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic...
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control issues.
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...
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rules and regulations for Canada only.
This warranty administration bulletin provides policy information on ACDelco replacement battery warranty procedures.
This technical bulletin provides a procedure to reprogram the ECM to correct the MIL.
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code...
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E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and...
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reprogram modules.
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313...
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Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if...
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it is warranty or not.
This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the...
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cause if diagnostics finds no problems to that point.
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if...
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it is warranty or not
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic...
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control issues.
This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
Body & Paint
71 bulletinsThis preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when...
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addressing underbody component corrosion with customers.
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...
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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...
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Aluminum Wheels.
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
Rear Doors Intermittently will not Open from Inside.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
Paint-less Dent Repair Process
Whistle Wind Noise From Drivers Side Mirror Area.
Whistle Wind Noise From Drivers Side Mirror Area.
Intermittent Theft Deterrent Alarm or Horn or Hood Ajar Message
Intermittent Hood Ajar Message.
Liftgate Rattles Over Rough Roads.
Liftgate Rattles Over Rough Roads.
A Door May Not Open With The Outside Handle And/Or The Inside Handle.
Wind Buffeting Noise With a Rear Window Down.
Whistle Wind Noise From Drivers Side Mirror Area.
Whistle Wind Noise From Drivers Side Mirror Area.
Intermittent Theft Deterrent Alarm or Horn or Hood Ajar Message
Intermittent Hood Ajar Message.
Paint-less Dent Repair Process
Liftgate Rattles Over Rough Roads.
Liftgate Rattles Over Rough Roads.
A Door May Not Open With The Outside Handle And/Or The Inside Handle.
Wind Buffeting Noise With a Rear Window Down.
This service bulletin provides information on Paintless Dent Repair Process.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This Preliminary Information communication provides information to the technician about vehicles that have may a...
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helicopter type noise when a rear window is lowered. This is a normal characteristic of this vehicle, but the concern can be minimized by lowering a front door glass approximately 1 to 2 inches.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint...
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percentage.
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and...
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that it is considered a normal condition.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
Information on Opening Hood When Hood Primary Latch Release Cable is Inoperative Some customers or dealer personnel...
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may comment that the inside hood release cable is not functioning and they are unable to open the hood.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
Thins informational bulletin provides information on Paint-less Dent Repair Process.
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...
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Aluminum Wheels.
This Preliminary Information communication provides information to the technician about vehicles that have may a...
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helicopter type noise when a rear window is lowered. This is a normal characteristic of this vehicle, but the concern can be minimized by lowering a front door glass approximately 1 to 2 inches.
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This preliminary informational bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...
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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
This Preliminary Information communication provides information to the technician about vehicles that have may a...
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helicopter type noise when a rear window is lowered. This is a normal characteristic of this vehicle, but the concern can be minimized by lowering a front door glass approximately 1 to 2 inches.
This Preliminary Information communication provides information to the technician about vehicles that have may a...
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helicopter type noise when a rear window is lowered. This is a normal characteristic of this vehicle, but the concern can be minimized by lowering a front door glass approximately 1 to 2 inches.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This Preliminary Information communication provides information to the technician about vehicles that have a ticking...
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noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
Thins informational bulletin provides information on Paint-less Dent Repair Process.
This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining...
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when the protective shipping film is removed from certain vehicles.
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of...
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chromed aluminum wheels, along with warranty information regarding these conditions.
This information bulletin provides a procedure on how to remove the paint stain that may present itself under the...
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shipping film.
This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving...
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Speeds
This informational bulletin provides information for assisting the customer in setting the position for the memory...
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mirror and the reverse tilt
This preliminary information bulletin provides a procedure on how to correct the customers concern of a creak or popping...
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from the windshield area when cold.
The informational bulletin provides a procedure to remove and repair rust from a Hem Flange.
This warranty administration bulletion provides the dealer technician information and guidelines for claiming a...
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windshield.
This preliminary information bulletin provides information the proper ways of adjusting the center trim bezel to correct...
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the condition of the CD/DVD will not eject from the instrument panel mounted player.
This informational bulletin provides recommendations and product information for application of anti-corrosion materials
This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel...
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(IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
This informational bulletin provides explanation on using the tire sealent in the GM kit as a temporary fix only untill...
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the tire can be properly repaired under the new tire warranty.
This Informational bulletin describes warranty part reviews where door glass had chips or scratches.
This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of...
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Chromed Aluminum Wheels.
This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal...
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characteristic.
This preliminary informational bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
Fuel System
42 bulletinsThis service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure...
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the line is reinstalled correctly to avoid a no/low fuel pressure situation.
Navigation Radio Radio And Integrated Center Stack
Navigation Radio Radio And Integrated Center Stack
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable...
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diesel fuel.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
Emission Recalls and Special Coverage.
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Population movement between bulletin numbers.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This Prelimary information informs the dealer of a diagnotic trouble code that may set due to a failed high pressure fuel pump.
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Dealers are to check fuel pressure as per current testing outlined in GM service information and replace the fuel pump if needed.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This Preliminary Information communication provides information to the technician about vehicles that have a blower...
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speed knob only goes to 8 with less than expected high blower speed air flow. Technician should not replace any parts for this concern. Dealer should advise the customer to turn the ECO button Off and On at different blower speed settings 6 through 8 and note the change in the audible sound and air flow. This is a new enhancement to improve fuel economy when the ECO button is turned on.
This technical bulletin provides a procedure to replace the Aux fuel pump if found the cause of the customers concern.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks...
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using the evaporative emission cart smoke machine and ultrasonic leak detectortools.
This informational bulletin provides information on top tier fuels and what brands are available.
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure...
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the line is reinstalled correctly to avoid a no/low fuel pressure situation.
This informational bulletin provides information on top tier fuels and what brands are available.
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if...
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debris have entered the exhaust system.
This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER...
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Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.
This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year.
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Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel.
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
This informational bulletin provides information on top tier fuels and what brands are available.
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
Transmission
37 bulletinsThe service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
This service bulletin informs the technician of an alternate lift procedure that has been developed when the lift plate...
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does not fit the top of the transmission case for 6T30, 6T35, 6T40, 6T45, and 6T50 Transmissions.
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.
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The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
Service Update for Inventory Vehicles Only Torque Converter Clutch Sticking Expires May 31, 2015
Service Update for Inventory Vehicles Only Torque Converter Clutch Sticking Expires April 30, 2014
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature...
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Conditions
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature...
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Conditions
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature...
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Conditions
Change in Automatic Transmission Add Condition Documentation and Claim Submission
Warranty Administration ? Change in Automatic Transmission Add Condition Documentation and Claim Submission
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This Preliminary Information communication provides information to the technician about the rear view camera options on...
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the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
Special Coverage. On some vehicles, a link ball socket in the front wiper transmission may separate.
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If this were to occur, the driver would experience a sudden loss of front wiper function. Dealers are to replace the front wiper transmission kit or module with the latest version with improved sockets and a new water shield. The repairs will be made at no charge to the customer.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
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test.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
Malfunction Indicator Lamp (MIL) Light On, Reduced Power Mode, DTC Set, Poor Performance/Shifts In rare cases, some...
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customers may comment that the malfunction indicator lamp is on, poor performance and reduced power mode on. Technicians may find DTC P0641 or various others set. Not all of the effects listed may be experienced. However, the different effects and driver notifications may be caused by one of the wires in the ECM harness being chafed or cut. Due to the cause of the condition, and the positions of the wires in the harness, it is unlikely that more than one circuit will be affected by the condition. This condition may be caused by the ECM wiring harness rubbing on the ECM bracket. The harness may have chafing or damage to the wires. Contact with the edge of the bracket may result in a rub-through of the wires within that harness.
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering...
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gear due to seeing grease or sealant on certain locations on the gear.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This informational bulletin provides normal operating characteristics and diagnostic information on Manual...
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transmissions.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
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test.
This Preliminary Information communication provides information to the technician about the rear view camera options on...
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the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
This informational bulletin provides information for Power Steering Noise or Fluid Leak from Power Steering Pump, Gear...
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or High Pressure Hose During Extreme Low Temperature Conditions
This Preliminary Information communication provides information to the technician about the rear view camera options on...
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the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
This informational bulletin provides technicians with information to assist in identifying operating characteristics of...
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manual transmissions that repair attempts will not change.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
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test.
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering...
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gear due to seeing grease or sealant on certain locations on the gear.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
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test.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This Preliminary Information communication provides information to the technician about the rear view camera options on...
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the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
Infotainment
32 bulletinsFactory Settings Option Inoperable, Radio Display Information May Not Match.
Factory Settings Option Inoperable, Radio Display Information May Not Match.
XM Audio Traffic And Travel Link Availability And Operation.
Infotainment System Will Not Return to Media After Bluetooth Call Ends
Information On Requests To Add OnStar Bluetooth Option.
Date Displayed On The Radio Is One Day Ahead
Navigation Radio Mapping.
Rear Camera Guideline Selection Is Not Available on Some Radio RPOs.
Key Off Radio Operation.
Key Off Radio Operation.
Service Update for Inventory and Customer Vehicles Connected Navigation Radio Voice Command Not Working Expires with...
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Base Warranty - Eqluipped with Connected Navigation Radio (UHQ)
Service Update for Inventory and Customer Vehicles Connected Navigation Radio Voice Command Not Working Expires with...
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Base Warranty
Radio Display Blank Low Speed LAN Communication
This Preliminary Information communicates diagnostic tips for a condition of No GPS location on Radio.
This technical bulletin provides repair information to correct a customer concern of Loss of Radio Audio Shortly After...
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an OnStar In-Vehicle Voice Message Is Heard.
This Preliminary Information communication provides information to the technician about vehicles that the Navigation...
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radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
This Preliminary Information communication provides information to the technician with a diagnostic tip for navigation...
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radios that have inaccurate entries at times when using the voice recognition to input the address. When using the Navigation command "Address" or "Destination" this Allows an address to be stated as a one-shot method. When using the Navigation command "Directed Address" this Allows an address to be stated one step at a time. Directed address option may be a better choice for entering that address.
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a...
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feedback form to the GM navigation disc center website.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a...
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feedback form to the GM navigation disc center website.
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions...
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and to correct the customers concern of the radio being loud during navigation.
This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not...
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function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a...
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condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
This preliminary informational bulletin provides information onUnexpected Loss of Radio Audio (Radio Goes Silent/No...
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Sound) and Other Blackberry Phone - Bluetooth Issues Concern.
This preliminary bulletin provides information to reset the phone and factory reset of the radio to correct the...
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customers concern of the iphone connection concerns.
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions...
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and to correct the customers concern of the radio being loud during navigation.
This preliminary information bulletin provides information on reprogramming the radio due to a comment on the radio...
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locking up and becoming inoperative.
This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged...
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radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not
This preliminary informational bulletin provides information for Navigation System Inoperative When Using Voice...
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Recognition to Enter Address ? Canada Only
This preliminary bulletin provides information to reprogram the navigation radio software to correct the customers...
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concern of multiple Radio concerns.
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions...
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and to correct the customers concern of the radio being loud during navigation.
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a...
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feedback form to the GM navigation disc center website.
Tires & Wheels
28 bulletinsThis service bulletin provides information on Tire Sidewall Irregularities.
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
Refinishing Aluminum Wheels
Refinishing Aluminum Wheels
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...
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ride characteristics of GM cars and trucks.
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...
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ride characteristics of GM cars and trucks.
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance,...
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Shake, Flat Spotting) of GM Original Equipment Tires.
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...
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possible chances of the customers concerns over tire vibration are repair.
This informational bulletin provides the technician with information on tire radial force variations and how to use it.
This informational bulletin provides the technician the proper way to install and torque the wheel.
This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...
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possible chances of the customers concerns over tire vibration are repair.
This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow...
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tire leak and low tire psi message on.
This informational bulletin explains the use of Nitrogen in GM tires.
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...
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possible chances of the customers concerns over tire vibration are repair.
This preliminary information bulletin provides information on how to correctly re-attach the hook loop that keeps the...
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rear compartment spare tire cover in place if one was to come unattached
This informational bulletin explains a normal condition of new tires may shake and vibrate for the first few miles.
This informational bulletin provides the technician with information on tire radial force variations and how to balance...
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a tire using the balancer.
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to...
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possible chances of the customers concerns over tire vibration are repair.
Software & Calibration
24 bulletinsVehicle Software Enhancements
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
OnStar Voice Fallback Number Update
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This preliminary informational bulletin provides a revision for PI0011C to add the 2013-2014 model years and update...
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Warranty Information.
This preliminary informational bulletin provides a revision for PI0574A to include the 2013-2014 model year vehicles,...
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update the covered models and the Recommendation/Instructions section.
This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation...
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Information and Transaction Submissions Procedure and general content updates.
This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor...
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Operation.
This informational bulletin provides a revision for 13-00-89-004A to include updated information.
This informational bulletin provides a revision for 05-03-07-009E to add the 2014 model year and update the Labor...
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Operations.
This informational bulletin provides a revision for 10-00-89-016 to include the 2012-2014 model years and update the...
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Labor Operation graphic.
This informational bulletin provides a revision for 06-00-89-026J to add the 2014 model year and update the labor...
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operations.
This preliminary informational bulletin provides a revision of PI0785A to add the 2014 model year, include Encore model...
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and update the Parts and Warranty Information.
This informational bulletin provides a revision for 09-03-16-002A to add model years, add the current Global Labor Time...
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Code and update the tool reference information.
This informational bulletin provides a revision for 09-07-30-018C to add the 2014 model year and update the Labor...
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Operation.
This informational bulletin is a revision for 03-06-03-004G to add the 2014 model year and update the Labor Operation.
This preliminary informational bulletin provides a revision to update the model information and information under Oil...
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Pump Assembly.
This informational bulletin is a revision for 11-00-89-007B to add the 2014 model year and update the Labor Operation...
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List.
This informational bulletin is a revision for 07-00-89-037E to add the 2014 model year and to update the labor operation...
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under Courtesy Transportation Warranty Transaction Submission.
This informational bulletin is a revision for 09-00-89-016B to add the 2014 model year and update the labor operation.
This informational bulletin provides a revision for 03-08-48-006I to add model years and update parts information.
This informational bulletin provides information on Voice Recognition Release Note for v2017 Map Update.
Lighting
20 bulletinsThis informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance...
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Schedules.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This Preliminary information communicates to dealers of a known issue with failed map update
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...
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Fog/Driving Lamp Damage.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...
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Tires and PDI installed Limited Production Option (LPO) Tires.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and...
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the Proper use of GM Simplified Maintenance Schedules.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
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Guidelines.
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
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Guidelines.
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and...
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recommended practices.
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation...
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settings for concernc regarding noice drop outs during calls and muffled sound.
This informational bulletin was created to inform that any accessories that are install from the GM factory will be...
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covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).
Steering
19 bulletinsThis service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or...
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fluid leak concern that is caused during extremely low temperatures.
Intermittent Multiple IPC Warning Lamps Illuminated, Loss of Power Steering Assist
Special Coverage Adjustment ? Power Steering Stick-Slip
Service Steering Message or Service Stability Message.
Service Steering Message or Service Stability Message.
A Notchy Or Stick Slip Feel In The Steering When Turning Near The On-Center Position.
Service Steering Message or Service Stability Message.
Service Steering Message or Service Stability Message.
Guidelines For NJ1 Power Steering Powerpack
Guidelines For NJ1 Power Steering Powerpack
Intermittent Multiple IPC Warning Lamps Illuminated, Loss of Power Steering Assist
A Notchy Or Stick Slip Feel In The Steering When Turning Near The On-Center Position.
This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or...
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fluid leak concern that is caused during extremely low temperatures.
This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.
This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise...
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or fluid leak concern that is caused during extremely low temperatures.
This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise...
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or fluid leak concern that is caused during extremely low temperatures.
This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low...
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temperatures and use the recommended fluid.
This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low...
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temperatures and use the recommended fluid.
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid...
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reservoir.
HVAC & Climate
16 bulletinsThis service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...
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weather climates and testing those batteries.
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
Erratic or Insufficient Cooling when A/C Compressor is On
Erratic or Insufficient Cooling when A/C Compressor is On
Reduced HVAC Blower Speed Or Reduced A/C Or Heating Performance.
Reduced HVAC Blower Speed Or Reduced A/C Or Heating Performance.
A/C Blows Warm Or Poor Performance.
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS)...
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concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or...
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cold weather climates and testing those batteries.
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or...
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cold weather climates and testing those batteries.
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
This technical bulletin provides repair information for the correction of a customer concern of short duration musty...
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odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
Brakes
16 bulletinsThis service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
Service Stability, Traction, ABS Rear Wheel Speed DTC Or Chassis Expansion
Service Stability, Traction, ABS Rear Wheel Speed DTC Or Chassis Expansion
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message
EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message
Long Brake Pedal Travel and/or Reduced Brake Performance
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly...
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abrasive disk on gasket sealing surfaces or reused parts.
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk...
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on gasket sealing surfaces or reused parts.
This informational bulletin provides information for Disc Brake Warranty Service and Procedures.
This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red...
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brake light intermittently comes on.
Air Bags & Safety
12 bulletinsThis service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.
Seat Belt Extender Availability
Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic...
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Devices or Conductive Objects are Placed on Front Passenger Seat
Seat Belt Extender Availability
Passenger Presence System (PPS) May Command Seat Belt Reminder Chime Passenger Airbag Indicator On When Electronic...
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Devices or Conductive Objects are Placed on Front Passenger Seat
Passenger Presence System (PPS) May Command Seat Belt Reminder Chime Passenger Airbag Indicator On When Electronic...
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Devices or Conductive Objects are Placed on Front Passenger Seat
This service bulletin provides information on availability for a seat belt extender.
The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag...
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light turns on if electronic devices or conductive objects are placed on the seat.
This preliminary information provides a procedure to repair the seat belt webbing and latch by rolling it back over.
The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag...
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light turns on if electronic devices or conductive objects are placed on the seat.
This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt...
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Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag...
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light turns on if electronic devices or conductive objects are placed on the seat.
Hybrid & EV
2 bulletinsThis service bulletin provides information on AGM batteries that require less frequent charging in storage.
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
Suspension
2 bulletinsThis technical bulletin provides a procedure to add greese to the strut and jounce bumper, to stop the customers...
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concern of the front suspention or strut making noise.
This preliminary bulletin provides a procedure to install new liftgate struts to correct the customers concern of the...
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liftgate sagging, causing the gate to close from the open position.