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2026 Chevrolet Equinox EV TSBs

143 Technical Service Bulletins across 15 categories

Electrical

33 bulletins
11037446

If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing...

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the Image processing module.

11036492

Improved vehicle performance when driving in Reverse on slippery surfaces Better One-Pedal Driving performance ...

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Additional protection for battery health and prevention for battery drain Improved accuracy for driver display messages Better performance and reliability of wireless phone charging

11035445

Additional protection for battery health and to help prevent battery drain Improved charging messaging in the driver...

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display Improved vehicle diagnostics

11035130

This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp)...

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illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge.

11034023

This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp)...

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illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge.

11032960

If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing...

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the Image processing module.

11032952

This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this...

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concern, to perform the steps listed and should be able to reprogram the module and correct this.

11032936

Certain vehicles may have a condition in which the Telematic Control Module may enter an unrecoverable state.

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Dealers are to reprogram the Telematic Control Module. IMPORTANT: The module may be several software versions behind and could take multiple programming events to bring it to the latest software level (The same calibration screen MUST be displayed to validate the module has been programmed to the latest level). Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.

11032781

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not...

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correct it.

11032554

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not...

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correct it.

11032455

Certain vehicles may have a condition in which the Telematic Control Module may enter an unrecoverable state.

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Dealers are to reprogram the Telematic Control Module. IMPORTANT: The module may be several software versions behind and could take multiple programming events to bring it to the latest software level (The same calibration screen MUST be displayed to validate the module has been programmed to the latest level). Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.

11031366

Certain vehicles, may have a condition in which the Telematic Control Module may enter an unrecoverable state.

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Dealers are to reprogram the Telematic Control Module. Important: The module may be several software versions behind and could take multiple programming events to bring it to the latest software level (The same calibration screen MUST be displayed to validate the module has been programmed to the latest level). Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.

11030201

This preliminary information is for technicians that will have this message after USB updating the radio.

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The repair should not involve replacing a module as pressing the reset button will correct this issue.

11029962

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not...

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correct it.

11029950

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC'ss

11028959

Improvements to help protect battery health in low temperatures.

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Improvements to diagnostics to reduce service messages. Fixes to help protect battery health in high temperatures. Fixes to improve responsiveness for vehicle diagnostics.

11027938

This P/I is advising that the TCM should not be replaced for DTC P16F4 and to follow the repair instructions.

11027932

This PI provides diagnostics tips to dealership techs when trying to diagnose a CAN Bus communication issue after an...

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event like a lightning strike, battery jump started backwards, failure over the air update, etc.

11027888

This P/I is advising that the TCM should not be replaced for DTC P16F4 and to request FSE assistance for a TCM data...

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pull.

11027697

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC's

11024773

This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp)...

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illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge.

11024460

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC's

11024455

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC's

11024439

The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.

11024324

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11023903

This information provides software update information for the K73 Telematics module to correct the symptoms described.

11023365

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11023344

If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing...

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the Image processing module.

11022782

This information provides software update information for the K73 Telematics module to correct the symptoms described.

11022138

This Preliminary information communicates the active safety features and/or cameras are inoperative or unavailable after...

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a 12 volt battery replacement or battery charge after a low voltage condition.

11021792

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

11020681

This information provides software update information for the K73 Telematics module to correct the symptoms described.

11017595

This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use...

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for certain repairs, such as Wiring Harness Repairs.

Other

30 bulletins
11038136

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements.

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They should follow the notes mentioned prior to anything being replaced.

11037555

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11036690

This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with...

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the image processor #2 and how to restore communication

11036392

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11036194

This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM.

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Advises of how to contact PQC to authorize SDGM replacement.

11032764

Pi created to provide GM dealers with information on gathering information for projection issue

11032763

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11030092

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical...

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Assistance Case in CX Connect.

11030091

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11029268

This Preliminary Information is to inform dealer technicians to not replace anything at this time in regards to this concern.

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The vehicle is still safe to drive with no other issues.

11028934

This Preliminary Information is to inform dealer technicians to not replace anything at this time in regards to this concern.

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The vehicle is still safe to drive with no other issues.

11028699

This preliminary information is to communicate to technicians that a sequence in programming has changed for these vehicles with this RPO.

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Failure to follow this sequence will result in a reversed, reverse camera image and cannot be corrected once programmed.

11027686

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements.

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They should follow the notes mentioned prior to anything being replaced.

11027685

This Preliminary Information is to inform dealer technicians to not replace anything at this time in regards to this concern.

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The vehicle is still safe to drive with no other issues.

11027601

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11026600

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements.

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They should follow the notes mentioned prior to anything being replaced.

11026062

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements.

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They should follow the notes mentioned prior to anything being replaced.

11023091

New Vehicle Monitoring Programs Section in IVH

11022130

Diagnostic Guidance for U3000-97 Long Range Radar Blocked

11022084

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11022068

This Preliminary information communicates an issue with super cruise unavailable due to the driver's monitoring camera...

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and dealers to replace the camera.

11022063

This PI addresses leaks from the case half and provides repair direction to dealer technicians

11020811

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11020809

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

11019693

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11019075

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019074

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019073

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019072

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

Engine

24 bulletins
11038604

Service Update. Certain vehicles listed above may experience a condition in which the Anti-Lock Braking System (ABS)...

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may be perceived as activating earlier than expected during certain braking scenarios on slippery road conditions, such as ice- or snow-covered surfaces. Dealers will reprogram the brake system control module and drive motor control module.

11038356

Service Update. Certain vehicles listed above may experience a condition in which the Anti-Lock Braking System (ABS)...

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may be perceived as activating earlier than expected during certain braking scenarios on slippery road conditions, such as ice- or snow-covered surfaces. Dealers will reprogram the brake system control module and drive motor control module.

11037797

This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener.

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Engineering is working on a new module.

11036709

This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on...

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part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.

11036400

This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on...

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part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.

11036219

This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on...

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part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.

11036195

This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener.

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Engineering is working on a new module.

11034014

This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on...

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part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.

11033752

Fog lamp control may be missing from radio display after a BCM update.

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Engineering is investigating.

11033726

This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on...

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part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.

11033150

This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications.

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Engineering is investigating and this PI will be converted to a bulletin when a repair is available.

11032933

Reduces unnecessary service messages, check engine light activations, and OnStar calls from your vehicle.

11031949

This PI informs General Motors dealers that programming for the Image Processing Module is currently unavailable and...

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provides the process to obtain required programming

11031514

This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on...

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part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.

11030361

This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener.

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Engineering is working on a new module.

11026727

This PI communicates information that the Collision / Detection Systems will revert to default setting of Alert and...

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Brake after an Ignition Cycle due to an Engineering change.

11025755

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

11025581

This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all...

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listed EV vehicles for engineering review.

11024771

This PI communicates information that the Collision / Detection Systems will revert to default setting of Alert and...

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Brake after an Ignition Cycle due to an Engineering change.

11023143

This preliminarily information communication an issue with the supercruise dropping out when next to a merging lane and...

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engineering is investigating.

11022086

This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener.

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Engineering is working on a new module.

11020880

This preliminary information PI states to not replace anything at the dealership for this concern and engineering is...

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investigating.

11020879

This preliminary information PI states to not replace anything at the dealership for this concern and engineering is...

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investigating.

11019829

This PI communicates a procedure to clean oil leaking from the rain sensor.

Infotainment

22 bulletins
11038132

This Preliminary information communicates to dealers a procedure to reset the radio.

11037320

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC...

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display

11035448

Improvements to system responsiveness Improvements to camera image clarity Fixes to prevent blank screens and audio...

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drop-outs Improvements to vehicle software update installation

11035447

This update contains a required software change to help improve the overall software update and diagnostics process.

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Be sure to install this update to be able to receive future software updates. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior.

11034769

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and...

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how to reset/clear the message.

11034038

Fixes to help prevent loss of functionality for connectivity features such as OnStar, Wi-Fi, Navigation, and Super...

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Cruise.

11032784

This Preliminary information communicates to dealers a procedure to reset the radio.

11032767

This Preliminary information communicates to dealers a procedure to reset the radio.

11032624

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC...

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display

11032560

This Preliminary information communicates to dealers a procedure to reset the radio.

11032559

This Preliminary information communicates to dealers a procedure to reset the radio.

11031745

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC...

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display

11029949

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC...

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display

11029257

This Preliminary Information communicates the steps on diagnosing certain EV vehicles with a blank IPC screen, no charge or start concerns.

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Information includes steps to resolve for various symptoms are provided to the dealership technician.

11028956

Improvements to the infotainment system from Android update.

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This Android update removes Alexa Built-in (if supported). Google Assistant will remain available. Fixes to improve responsiveness for the center display, driver display, and camera. Fixes for Apple CarPlay functionality and connectivity (if supported). Fixes to help ensure proper functionality for Bluetooth. Improvements to audio system performance.

11027946

This Preliminary information communicates to the technician the repair direction needed to address an inaccurate speed...

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limit sign displayed on instrument cluster.

11027944

This Preliminary information communicates to the technician the repair direction needed to address an inaccurate speed...

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limit sign displayed on instrument cluster.

11026923

This Preliminary information communicates to dealers a procedure to reset the radio.

11026599

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC...

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display

11025574

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC...

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display

11025572

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC...

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display

11018659

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and...

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how to reset/clear the message.

Brakes

10 bulletins
11037443

This preliminary information is explaining a possible scenario where the door locks may not manually lock using the door...

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handle pad in temperatures above 90 degrees F.

11036394

This Preliminary information communicates to the technician the direction needed when encounter a noise complaint for...

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the rear disc brakes.

11035158

Certain vehicles listed above may have a condition in which the vehicle experiences a reduction in deceleration during a...

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low-speed ABS braking event when the road surface transitions from smooth to rough surfaces. Dealers are to reprogram the Brake System Control Module. Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.

11032066

Certain vehicles may have a condition in which the vehicle experiences a reduction in deceleration during a low-speed...

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ABS braking event when the road surface transitions from smooth to rough surfaces. Dealers are to reprogram the Brake System Control Module. Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.

11030475

Improvements to the performance of Brake Assist.

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Fixes to help ensure proper Super Cruise lane change functionality.

11029963

Certain vehicles listed above may have a condition in which hard braking may unexpectedly engage.

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Dealers will re-program the IPM or Front View Camera depending on what the vehicle is equipped with.

11028962

Improvements to the performance of Automatic Emergency Braking and Adaptive Cruise Control braking.

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Fixes to help ensure proper functionality of Forward Collision Alert and availability of driver assistance features. Fixes to help ensure successful vehicle software updates.

11028731

Certain vehicles listed above may have a condition in which hard braking may unexpectedly engage.

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Dealers will re-program the IPM or Front View Camera depending on what the vehicle is equipped with.

11028675

Certain vehicles listed above may have a condition in which hard braking may unexpectedly engage.

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Dealers will reprogram the Image Processing Module.

11023051

This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to...

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facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.

Pre-Delivery & Maintenance

8 bulletins
11035710

This PI advise dealers If U3000 is present, follow the correct service doc by Symptom Byte before contacting PQC; if not...

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present, verify the camera is clean, then contact PQC if no issue is found.

11029955

A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete.

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Tech is directed to drive a city route to complete the procedure.

11029323

A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete.

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Tech is directed to drive a city route to complete the procedure.

11028937

A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete.

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Tech is directed to drive a city route to complete the procedure.

11019545

This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector...

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Reconnect Labor Code Numbers.

11017839

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11017247

This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector...

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Reconnect Labor Code Numbers.

11017244

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

Software & Calibration

4 bulletins
11037256

This preliminary information is to inform technicians and customers that GM is aware of the issue and the vehicle can still be driven.

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When a repair is available, this PI will be updated.

11031776

Fixes to help ensure successful vehicle software updates.

11027702

This Preliminary Information is to inform technicians to not replace any parts at this time and to use the work around provided.

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When a fix is available, this PI will be updated to a bulletin.

11027691

This Preliminary Information is to inform technicians to not replace any parts at this time and to use the work around provided.

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When a fix is available, this PI will be updated to a bulletin.

Body & Paint

2 bulletins
11038744

This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage...

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opener and to replace the opener with a new updated part.

11025748

This preliminary information discusses a possibility of the fasteners for the underbody panel coming loose and making a...

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noise.

HVAC & Climate

2 bulletins
11035340

PI to help diagnose A/C concern

11030274

Certain vehicles listed above may have a condition in which water is present in the passenger footwell compartment.

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Dealers will inspect the A/C Drain Hose connection and footwell seam sealers. If water is present, refer to 25-NA-149.

Tires & Wheels

2 bulletins
11030974

This preliminary information communicates information about how to determine if a wheel and tires size change is...

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available.

11026104

This service bulletin provides information on Tire Sidewall Irregularities.

Fuel System

2 bulletins
11027701

This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and...

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advises of warranty direction.

11017173

This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for...

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analysis.

Transmission

1 bulletin
11031775

Fixes to help ensure proper functionality for heating and cooling features.

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Improvements to night mode lights for shifting gears. Fixes for Daytime Running Lamps turning on when set to Off. Fixes to help prevent erroneous missing key messages on driver display. Fixes for accuracy of low tire pressure alert. Fixes for speed threshold for pedestrian alerts. Improves traction and stability control when accelerating or on uneven terrain. Improves braking and stopping performance on low-traction surfaces. Improves the performance of assisted braking features.

Hybrid & EV

1 bulletin
11029444

Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified.

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Dealers are to provide the customer with the latest design charging adapter.

Lighting

1 bulletin
11023906

This preliminary information states corrective measures for an over cancelling turn signal switch.

Air Bags & Safety

1 bulletin
11019823

This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.