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2016 Chevrolet Cruze TSBs

1,000 Technical Service Bulletins across 16 categories

Engine

334 bulletins
11026017

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

11025755

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

11025552

This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold...

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Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.

11014638

This Preliminary information communication provides information to the technician with diagnostic tips for diagnosing...

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reduced or low engine power with no Driver Information Center messages, that may be caused by an inaccurate brake pedal position sensor.

11014455

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

11014233

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

11013069

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

11011900

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...

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issue.

11011782

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

11010490

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

11009756

This bulletin provides information on Policies Applicable to All U.S.

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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

11008906

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

11007744

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

11007743

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

11007208

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

11007155

This informational bulletin advises the technician that the engine and related parts will be debited if found that the...

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tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.

11007121

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

11007116

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

11007115

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

11007091

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

11006376

This service bulletin provides a procedure to replace the intake manifold if diagnostics has found the Non Return Valve...

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missing to correct customer concerns of possible oil consumption and//or leaks.

11006293

This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted andnot start afterward.

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This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.

11005339

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...

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possibilities of what may happen using the incorrect filter.

11004761

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...

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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

11002441

This service bulletin provides information for engine oil life monitor operation calculation.

11001327

This service bulletin provides information for engine oil life monitor operation calculation.

10253526

This bulletin updates the position of General Motors on refinishing aluminum wheels.

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GM has determined that wheel refinishing under warranty will no longer be performed.

10252735

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...

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conductive finish.

10251890

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...

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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10250775

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10250573

This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold...

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Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.

10250505

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10250503

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10250347

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...

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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10249980

This Preliminary Information communication provides information to the technician about vibration complaints that are...

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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

10249579

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

10249295

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

10247780

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10247352

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

10245250

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10244326

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...

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Recommendations.

10244273

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

10244202

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10242844

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...

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possibilities of what may happen using the incorrect filter.

10242298

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10242262

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10242204

This informational bulletin advised the technician that the engine and related parts will be debited if found that the...

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tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.

10242070

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10240793

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

10240786

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10239101

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

10237846

This service bulletin provides information to dealership personnel on automatic transmission shift and engine...

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driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

10236164

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10235804

This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold...

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Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.

10234237

This Preliminary information communication provides information to the technician with diagnostic tips for diagnosing...

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reduced or low engine power with no Driver Information Center messages, that may be caused by an inaccurate brake pedal position sensor.

10234111

This service bulletin provides a repair procedure to correct customer concerns of Poor Engine Performance in Extremely...

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Cold Weather Conditions, PCV Bypass Hose and Charge Air Cooler Icing for LUV Engines, Malfunction Indicator Lamp (MIL) Illuminated.

10233969

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10233835

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10233831

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10233830

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

10233338

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

Read full bulletin

Dealers Only).

10232811

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10231622

This Preliminary information communicates the possibility of dtc p0299 p0234 setting due to oil/moisture cndensate...

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freezing inTurbocharger Wastegate Regulator Solenoid Valve (TCV) during cold weather driving

10230697

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10230683

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10230682

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10230607

This service bulletin provides a service procedure to correct customer concerns of Front or Rear Crankshaft Oil Leak,...

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MIL Illuminated with DTC P1101 Set.

10228956

Service Update. Certain vehicles may have a condition in which ice or sludge can accumulate in the Charge Air Cooler...

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(CAC) or Closed Crankcase Ventilation (CCV) system when driving in extremely cold weather conditions (-18C (0F) or less). Dealers will install a TCV thermal wrap and, if applicable, reprogram the Engine Control Module.

10228886

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10228863

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...

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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10228222

Service Update. Certain vehicles listed above may have a condition in which ice or sludge can accumulate in the Charge...

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Air Cooler (CAC) or Closed Crankcase Ventilation (CCV) system when driving in extremely cold weather conditions (-18C (0F) or less). Dealers will install a TCV thermal wrap and, if applicable, reprogram the Engine Control Module.

10227790

This service bulletin provides a procedure to repair the mechanical components and then reprogram the throttle body to...

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prevent the conditions of a rough running engine, MIL Illuminated.

10227674

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10227241

This bulletin provides information on Policies Applicable to All U.S.

Read full bulletin

Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

10227056

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

Read full bulletin

and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10224857

This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold...

Read full bulletin

Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.

10224309

This Preliminary Information communication provides information to the technician that General Motors and General Motors...

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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

10224273

This Preliminary Information communication provides information to the technician to not remove the torque converter...

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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

10222772

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

10222771

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10222770

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...

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Identification.

10222734

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

Read full bulletin

consumption.

10222650

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10222205

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

10220319

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...

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engine is started while diagnosing for noise from the engine or transmission.

10220308

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...

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Recommendations.

10219393

This service bulletin provides a repair procedure to correct customer concerns of Poor Engine Performance in Extremely...

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Cold Weather Conditions, PCV Bypass Hose and Charge Air Cooler Icing for LUV Engines, Malfunction Indicator Lamp (MIL) Illuminated.

10218883

This service bulletin provides a repair procedure to correct customer concerns of Poor Engine Performance in Extremely...

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Cold Weather Conditions, PCV Bypass Hose and Charge Air Cooler Icing for LUV Engines, Malfunction Indicator Lamp (MIL) Illuminated.

10218873

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10216361

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

Read full bulletin

Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10214501

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

Read full bulletin

Dealers Only).

10213818

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

10213768

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...

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Turbochargers Returned to Warranty Part Center.

10213761

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10213500

This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold...

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Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.

10212910

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10212623

This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold...

Read full bulletin

Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.

10212605

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10212588

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10212551

This bulletin provides information for the low oil pressure light on at idle, which may be caused by oil pressure being...

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bled off due to debris in the oil drain check valve and/or a smashed oil filter.

10210348

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10210321

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10209980

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10209743

This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint.

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GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).

10209471

This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold...

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Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.

10208971

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10208034

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10208029

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10206726

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10205048

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

Read full bulletin

personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10204448

This Preliminary information communicates the possibility of dtc p0299 p0234 setting due to oil/moisture cndensate...

Read full bulletin

freezing inTurbocharger Wastegate Regulator Solenoid Valve (TCV) during cold weather driving

10202407

This Preliminary information communicates the possibility of dtc p0299 p0234 setting due to oil/moisture cndensate...

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freezing inTurbocharger Wastegate Regulator Solenoid Valve (TCV) during cold weather driving

10201310

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

10201295

This Preliminary information communicates the possibility of dtc p0299 p0234 setting due to oil/moisture cndensate...

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freezing inTurbocharger Wastegate Regulator Solenoid Valve (TCV) during cold weather driving

10201281

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10201254

This Preliminary information communicates the possibility of dtc p0299 p0234 setting due to oil/moisture cndensate...

Read full bulletin

freezing inTurbocharger Wastegate Regulator Solenoid Valve (TCV) during cold weather driving

10201098

OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

10199249

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

Read full bulletin

Dealers Only).

10199238

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

Read full bulletin

and improve fuel economy.

10198858

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

Read full bulletin

Dealers Only).

10198847

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10197313

This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.

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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.

10197294

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

10197286

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

10195126

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

10194085

This service bulletin provides a service procedure to correct conditions of Front or Rear Crankshaft Oil Leak, MIL...

Read full bulletin

Illuminated with DTC P1101 Set.

10194083

This service bulletin provides a procedure to repair the mechanical components and then reprogram the throttle body to...

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prevent the conditions of a rough running engine, MIL Illuminated.

10194081

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

Read full bulletin

personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10194079

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...

Read full bulletin

the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10193450

This Preliminary Information communication provides information to the technician to not remove the torque converter...

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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

10191207

This bulletin provides information on Policies Applicable to All U.S.

Read full bulletin

Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

10191201

This service bulletin provides a service procedure to correct conditions of Front or Rear Crankshaft Oil Leak, MIL...

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Illuminated with DTC P1101 Set.

10190503

OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

10190437

This Preliminary Information communication provides information to the technician about engine block of possible...

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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

10190417

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10190414

This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.

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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.

10190309

Condition Information on Outside Door Handle or Lock Cylinder Cover Loose, Falling Off Some customers may comment on...

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any of the following: Outside door handle loose. Outside door handle pulls out of door. Outside door handle fell off. Outside door handle lock cylinder cover fell off. Outside door handle lock cylinder cover loose. Cause The cause of the condition may be either of the following issues: 1. Door handle bracket fracture due to the door lock cylinder cover assembly not being fully seated during assembly. 2. Fastener not being torqued to proper specification.

10190265

Malfunction Indicator Lamp (MIL) Illuminated - DTC P015B Set Condition-Some customers may comment that the MIL is illuminated.

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The technician may find DTC P015B set. Cause This condition may be caused by the Engine Control Module (ECM) calibration too sensitive in setting DTC P015B. Correction-Note: Do Not replace the O2 sensor until the latest ECM calibration has been validated. Validate the ECM has the latest software calibration: If the ECM is not at the latest calibration, it must be reprogrammed to the latest software calibration available. If the ECM has the latest calibrations, refer to SI for the DTC set.

10187745

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10187625

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10187394

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10186104

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10186080

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10184501

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...

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Identification.

10184131

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

10184105

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10183146

This informational bulletin provides information to the tech to discard the PCV drain tube when working on the lower...

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area of the engine.

10183126

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10182577

This Preliminary Information communication provides information to the technician about vehicles that may have a rough idle or misfire.

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Technician may find Diagnostic Trouble Code P0300 set in the Engine Control Module. Technician will need to utilize engine controls schematics to compare the Fuel Injector Control Circuit wire colors to determine if the wires are reversed. If this concern is found, inspect the related harnesses and terminals for signs damage due to the misrouting and repair.

10182545

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10180317

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10180295

This informational bulletin provides information for dealers and technicians about the 1.4L and 1.8L turbocharged...

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engines that use two different suppliers for the oil filter housing, which results in two different filters being used.

10179642

This Preliminary information communicates A vehicle may have a concernof running poor and stalling.

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No trouble codes may be set referencing this condition. Fuel trims around -20% may be observed on both banks. Engine oil level will be found over full and have a fuel odor. It will be found that the Engine oil is diluted with fuel.Small gas engines (SGE) May only have theengine oil levelover full and have a fuel odor. It will be found that the Engine oil is diluted with fuel.This concern is caused by marshalling the vehicle around the lot before it is sold and/or short driver cycles.

10179620

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10178977

This technical bulletin provides repair information to correct a customer concern of Check Engine Light Illuminated, DTC...

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P0606 Set in Engine Control Module.

10178968

This technical bulletin provides a service procedure to correct conditions of Front or Rear Crankshaft Oil Leak, MIL...

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Illuminated with DTC P1101 Set.

10178953

This technical bulletin provides a procedure to repair the mechanical components and then reprogram the throttle body to...

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prevent the conditions of a rough running engine, MIL On from happening again.

10178949

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...

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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10178385

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10178376

This Preliminary Information communication provides information to the technician that General Motors and General Motors...

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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

10178352

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10178315

This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.

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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.

10178306

This Preliminary Information communication provides information to the technician that General Motors and General Motors...

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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

10178288

This bulletin provides information on Policies Applicable to All U.S.

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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

10176607

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...

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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10176326

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10175850

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10175757

This technical bulletin provides a service procedure to correct conditions of Front or Rear Crankshaft Oil Leak, MIL...

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Illuminated with DTC P1101 Set.

10174857

This Preliminary information communicates A vehicle may have a concernof running poor and stalling.

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No trouble codes may be set referencing this condition. Fuel trims around -20% may be observed on both banks. Engine oil level will be found over full and have a fuel odor. It will be found that the Engine oil is diluted with fuel.Small gas engines (SGE) May only have theengine oil levelover full and have a fuel odor. It will be found that the Engine oil is diluted with fuel.This concern is caused by marshalling the vehicle around the lot before it is sold and/or short driver cycles.

10174072

This technical bulletin provides a service procedure to correct conditions of Front or Rear Crankshaft Oil Leak, MIL...

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Illuminated with DTC P1101 Set.

10173414

This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by...

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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

10172817

This technical bulletin provides a service procedure to correct conditions of Front or Rear Crankshaft Oil Leak, MIL...

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Illuminated with DTC P1101 Set.

10172784

This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a...

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guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10172328

This Preliminary Information communication provides information to the technician related to utilizing crankcase...

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pressure testing to aid in engine oil leak diagnostics. The technician is directed to perform the testing and to check related components based on the results.

10172313

This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.

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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.

10172305

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

10172293

This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for...

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customer concerns related to wheel alignment.

10171878

This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...

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correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10171280

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10168960

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10168956

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

10168205

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10168175

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...

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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

10167437

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10167436

This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.

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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.

10167434

This Preliminary Information communication provides information to the technician about vibration complaints that are...

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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

10167429

This Preliminary information communicates the following to the dealer.

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If an engine oil leak has been isolated to the front crankshaft seal, check for misfires low engine compression and/or cylinder leakage readings. These issues could cause excessive positive crankcase pressure leading to engine oil leaks.

10166236

N192210240 - Special Coverage Adjustment - Certain vehicles shown above, may have a condition that could cause the...

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evaporative emissions purge valve to not fully close. If this condition occurs, the engine could run rough, hesitate or stall at idle speeds. Additionally, the Malfunction Indicator Light (Check Engine Light) would illuminate and a diagnostic trouble code would be set. This special coverage covers the condition described above for a period of 10 years or 150,000 miles (240,000 km) for Acadia, Cascada, Enclave, Traverse, vehicles or 10 years or 120,000 miles (193,000 km) for Caprice, Cruze, Encore, Impala, LaCrosse, Sonic and Trax vehicles, whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. Dealers are to replace the evaporative emissions purge valve as necessary. The repairs will be made at no charge to the customer.

10165911

This Preliminary information communicates the following to the dealer.

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If an engine oil leak has been isolated to the front crankshaft seal, check for misfires low engine compression and/or cylinder leakage readings. These issues could cause excessive positive crankcase pressure leading to engine oil leaks.

10165904

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10165877

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10165874

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

10165122

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10165121

This informational bulletin provides information on replacing the intake manifold when the engine is replaced after...

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severe internal engine damage.

10165089

This technical bulletin provides a procedure to repair the mechanical components and then be sure to reprogram the...

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throttle body to prevent the conditions of a rough running engine, MIL On from happening again.

10163888

This technical bulletin provides a procedure to repair the mechanical components and then be sure to reprogram the...

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throttle body to prevent the conditions of a rough running engine, MIL On from happening again.

10163845

N192210230 - Special Coverage - Some 2015-2016 Chevrolet Cruze and 2015 Chevrolet Sonic vehicles equipped with a 1.4L...

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engine may have a condition where cracks can develop in the diaphragm of the Positive Crankcase Ventilation (PCV) pressure regulator valve. This valve is a part of the engine camshaft cover. If this were to occur, excess air could be drawn into the engine intake. As a result, the engine may run rough, especially during idle, the Malfunction Indicator Light (Check Engine Light) would illuminate and a diagnostic trouble code for Fuel Trim Lean (P0171) or other airflow related DTC would set. Dealers are to replace the engine camshaft cover as necessary. The repairs will be made at no charge to the customer.

10163659

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact Partechand/orthe Techline Customer Support Center for additional support.

10163268

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...

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conductive finish.

10163215

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...

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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

10163193

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10162140

This Preliminary information communicates the possibility of a misfire occuring due to a broken center insulator on the...

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spark plug.

10162124

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10162120

This Preliminary information communicates the possibility of a misfire occuring due to a broken center insulator on the...

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spark plug.

10162106

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

10161948

This technical bulletin provides a procedure to replace the intake manifold if diagnostics has found the Non Return...

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Valve missing.

10161932

This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...

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how toptier fuels should be used to reduce carbon build up.

10161925

This informational bulletin provides information to the tech to test the PCV for proper performance before replacing the...

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camshaft cover to correct a MIL On w/DTC P0171.

10161902

This informational bulletin provides information to the tech to test the PCV for proper performance before replacing the...

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camshaft cover to correct a MIL On w/DTC P0171.

10161046

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10161014

This Preliminary information communicates A vehicle may have a concernof running poor and stalling.

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No trouble codes may be set referencing this condition. Fuel trims around -20% may be observed on both banks. Engine oil level will be found over full and have a fuel odor. It will be found that the Engine oil is diluted with fuel.Small gas engines (SGE) May only have theengine oil levelover full and have a fuel odor. It will be found that the Engine oil is diluted with fuel.This concern is caused by marshalling the vehicle around the lot before it is sold and/or short driver cycles.

10160987

This Preliminary Information communication provides information to the technician to not remove the torque converter...

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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

10160984

This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.

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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.

10160690

This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted andnot start afterward.

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This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.

10160633

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10160428

This informational bulletin explains to the technician to inspect the pistons for damage and not just replace the engine...

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assembly if the pistons are the only cause of damage.

10160421

This informational bulletin provides information to the tech to discard the PCV drain tube when working on the lower...

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area of the engine.

10159574

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10158857

This informational bulletin provides information for the dealer technician to gather as much information to help aid...

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Engineers by completely filling out requested reports.

10158838

This informational bulletin provides information on a normal engine operating condition for faster emission warm up...

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time.

10157041

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...

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Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

10157020

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

10157003

This Preliminary information communicates the possibility of the timing chain tensioner gasket being improperly...

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installed or mis-positioned after major engine repairs causing a low engine oil pressure and dtc p06DE.

10157000

This Preliminary information communicates the following to the dealer.

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If an engine oil leak has been isolated to the front crankshaft seal, check for misfires low engine compression and/or cylinder leakage readings. These issues could cause excessive positive crankcase pressure leading to engine oil leaks.

10156999

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...

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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

10156990

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.

10156939

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10156929

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10156916

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10155080

This engineering informational bulletin is requesting information pictures of windshield, steering wheel and/or door...

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trim panel for product issues covered under warranty.

10155068

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...

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General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

10155008

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...

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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

10154638

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...

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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

10154605

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

10154566

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10154560

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly. Technician will inspect for a missing intake manifold Non Return Valve that may have damaged the PCV orifice diaphragm. Check for the return valve if it is not visible use a long cotton swab to wipe any excess oil from the valve to validate. If the non return valve is still not visible, then intake manifold removal for inspection is required to validate. When the valve is present reinstall the intake manifold. When the valve is not present replace the intake manifold assembly.

10154542

This technical bulletin provides a procedure to repair the mechanical components and then be sure to reprogram the...

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throttle body to prevent the conditions of a rough running engine, MIL On from happening again.

10154306

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10154299

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10154290

This Preliminary Information communication provides information to the technician about the text messaging feature on...

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some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.

10151883

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly. Technician will inspect for a missing intake manifold Non Return Valve that may have damaged the PCV orifice diaphragm. Check for the return valve if it is not visible use a long cotton swab to wipe any excess oil from the valve to validate. If the non return valve is still not visible, then intake manifold removal for inspection is required to validate. When the valve is present reinstall the intake manifold. When the valve is not present replace the intake manifold assembly.

10151837

This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.

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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.

10149063

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly. Technician will inspect for a missing intake manifold Non Return Valve that may have damaged the PCV orifice diaphragm. Check for the return valve if it is not visible use a long cotton swab to wipe any excess oil from the valve to validate. If the non return valve is still not visible, then intake manifold removal for inspection is required to validate. When the valve is present reinstall the intake manifold. When the valve is not present replace the intake manifold assembly.

10147390

This Preliminary Information communication provides information to the technician about vehicles that may have a rough idle or misfire.

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Technician may find Diagnostic Trouble Code P0300 set in the Engine Control Module. Technician will need to utilize engine controls schematics to compare the Fuel Injector Control Circuit wire colors to determine if the wires are reversed. If this concern is found, inspect the related harnesses and terminals for signs damage due to the misrouting and repair.

10147384

This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.

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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.

10147383

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly. Technician will inspect for a missing intake manifold Non Return Valve that may have damaged the PCV orifice diaphragm. Check for the return valve if it is not visible use a long cotton swab to wipe any excess oil from the valve to validate. If the non return valve is still not visible, then intake manifold removal for inspection is required to validate. When the valve is present reinstall the intake manifold. When the valve is not present replace the intake manifold assembly.

10147367

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10147345

This Preliminary Information communication provides information to the technician about improper engine block cleaning...

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during engine block service could lead to lines in the block deck surface that may be mistaken for cracks. Technician using improper block deck cleaning methods may see lines in the block deck surface. These lines are the result of using abrasive pad bristle devices to clean the gasket surface of the engine components. Technician should use the latest version of bulletin 00-06-01-012 for complete details on the use of these devices.

10145482

This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.

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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.

10144476

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10144451

This Preliminary Information communication provides information to the technician about engine block of possible...

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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

10143449

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10143429

This Preliminary Information communication provides the technician with steps on how to program an Engine Control Module...

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when getting a Service Programming System error code E4491 or E4423. In some cases Techline Customer Support Center may need to be contacted to resolve the issue.

10141364

This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward.

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This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.

10141354

This Preliminary information communicates the possibility of the timing chain tesnioner gasket being improperly...

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installed or mis-positioned after major engine repairs causing a low engine oil pressure and dtc p06DE.

10141345

This Preliminary Information communication provides information to the technician about vehicles that may have a rough idle or misfire.

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Technician may find Diagnostic Trouble Code P0300 set in the Engine Control Module. Technician will need to utilize engine controls schematics to compare the Fuel Injector Control Circuit wire colors to determine if the wires are reversed. If this concern is found, inspect the related harnesses and terminals for signs damage due to the misrouting and repair.

10140293

This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine...

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Damage.

10139284

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...

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Turbochargers Returned to Warranty Part Center.

10139276

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...

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General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

10139167

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...

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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

10139090

This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer...

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concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.

10139089

This informational bulletin provides information to dealership personnel on automatic transmission shift and engine...

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drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.

10139088

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10138216

This preliminary information bulletin provides a procedure to remove and replace the clutch actuator cylinder elbow seal...

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for concerns regarding a fluid leak after clutch actuator replacement.

10138146

This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline...

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engines using Tech 2 or GDS 2 (U.S. and Canada).

10138096

This engineering information bulletin ends the need for information from the field on vehicles that have the condition...

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of A/C Inoperative and/or Abnormal Noises When A/C is Turned On.

10138094

This engineering information bulletin ends the need for information from the field on vehicles that have the concern of...

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constant horn and/or any horn related concerns.

10138011

This engineering information bulletin is requesting information from the field on vehicles that have the condition of...

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A/C Inoperative and/or Abnormal Noises When A/C is Turned On.

10137727

This Preliminary Information communication provides information to the technician about engine block of possible...

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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

10137724

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly. Technician will inspect for a missing intake manifold Non Return Valve that may have damaged the PCV orifice diaphragm. Check for the return valve if it is not visible use a long cotton swab to wipe any excess oil from the valve to validate. If the non return valve is still not visible, then intake manifold removal for inspection is required to validate. When the valve is present reinstall the intake manifold. When the valve is not present replace the intake manifold assembly.

10137714

This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative.

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Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.

10137713

This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative.

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Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.

10137706

This Preliminary Information communication provides information to the technician about vehicles that have a Service...

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Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P0341 and or P0366 set. If theconcern is duplicated, the technician is directed toreplace the related Camshaft Position sensor and retest for the code. If the Diagnostic Trouble Code returns technician should check the history to see if the vehicle was in a collision. If the vehicle has been in a collision, the technician is advised onrepair direction.

10137705

This Preliminary Information communication provides information to the technician about customers that may complain of...

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various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.

10137635

This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...

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how toptier fuels should be used to reduce carbon build up.

10137634

This informational bulletin explains the need to change the oil used in the LFV, LE2 engines, to a dexos 1 full...

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synthetic to avoid piston damage.

10137616

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...

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General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

10137615

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...

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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

10137605

This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and...

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Recommendations.

10137601

This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk...

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on engine surfaces.

10137589

This informational bulletin provides information for engine oil life monitor operation calculation.

10137395

This engineering information bulletin is requesting information from the field on vehicles that have the condition of...

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Malfunction Indicator Illuminated with DTC P0446 Set.

10137383

This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...

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Identification.

10137381

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...

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General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

10137373

This informational bulletin provides information for dealers and technicians about the 1.4L turbocharged engine use two...

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different suppliers for the oil filter housing which results in two different filters being used.

10137348

This PI provides information to the technician that this is a normal condition and advises not to replace the engine for...

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this reason.

10137344

This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S.

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and Canada

10137318

This bulletin provides information for the low oil pressure light on at a idle in which may be caused by oil pressure...

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being bled off due to debris in the oil drain check valve and/or a smashed oil filter.

10137301

This Bulletin provides graphics, information and guidelines for engine component wear that require repair and not engine...

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replacement.

10137283

This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly...

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replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

10137185

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly. Technician will inspect for a missing intake manifold Non Return Valve that may have damaged the PCV orifice diaphragm. Check for the return valve if it is not visible use a long cotton swab to wipe any excess oil from the valve to validate. If the non return valve is still not visible, then intake manifold removal for inspection is required to validate. When the valve is present reinstall the intake manifold. When the valve is not present replace the intake manifold assembly.

10137176

This Preliminary Information communication provides information to the technician about vehicles that may be running...

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rough with a Malfunction Indicator Lamp on. The technician may find Diagnostic Trouble Code P0300 set. The technician will need to perform engine compression and leakage Testing in Service Information. If excessive leakage to the crankcase is isolated, the technicain is directed to check the condition of all cylinder walls.If the cylinder wall surface has not been damaged, the technician is directed to replace all four pistons.

10135300

This engineering information bulletin is requesting information from the field on vehicles that have the concern of ...

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constant horn and/or any horn related concerns.

10135296

This preliminary informational bulletin provides repair information to correct a customers concern of check engine light...

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on with DTC P1101 set.

10135274

This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for an engine,...

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transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management Transaction submission, vehicle repair record retention and proper handling of assembly returns.

10134590

This informational bulletin provides information for dealers/technicians on an outside door handle or lock cylinder...

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cover being loose, or falling off.

10130603

16008 - Emission Recall.

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The ?Jiffy-Tite? fitting on the turbocharger oil feed pipe may not have been tightened to the specified torque. A fitting not tightened to specification may result in an engine oil leak. Continued driving with an oil leak at this location may result in low oil pressure and illumination of the malfunction indicator lamp. Dealers will inspect and replace the turbocharger oil feed pipe fitting.

10129857

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10129089

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10129074

This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.

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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.

10129073

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10127253

This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative.

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Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.

10127235

This Preliminary Information communication provides information to the technician about vehicles that have a Service...

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Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P0341 and or P0366 set. If the technician has duplicated the concern replace the related Camshaft Position sensor and retest for the code. If the Diagnostic Trouble Code returns technician should check the history to see if the vehicle was in a collision. If the vehicle has been in a collision technician should call General Motors Technical Assistance Center.

10127230

This Preliminary Information communication provides information to the technician to help determine if the vehicle is...

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equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.

10127193

This Preliminary Information communication provides information to the technician about vehicles with the rear view...

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camera will be displayed for a longer than usual amount of time. Technician should not replace any parts General Motors is currently evaluating this concern.

10126974

This Preliminary Information communication provides information to the technician about vehicles that the radio will not...

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retain the previous settings and will go to the Home Icon screen when the vehicle is restarted. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.

10126959

This Preliminary Information communication provides information to the technician related to vehicles that have a Malfunction Indicator Lamp on.

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A technician may find Diagnostic Trouble Code P050D set as current or history. The technician is advised that if the engine misfires during very specific cold start conditions, to replace only the exhaust side SHLA's (Stationary Hydraulic Lash Adjuster) and to retest for the concern.

10126952

This Preliminary Information communication provides information to the technician related to utilizing crankcase...

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pressure testing to aid in engine oil leak diagnostics. The technician is directed to perform the testing and to check related components based on the results.

10126395

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10126354

This engineering information bulletin is requesting information from dealers on a customer concern that the vehicle is...

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difficult to shift or will not shift into gear.

10126349

This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations...

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for customer concerns related to wheel alignment.

10126343

This preliminary informational bulletin provides dealership personnel with policies and procedures regarding damaged,...

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disassembled or improperly packaged turbochargers returned to Warranty Part Center.

10126144

50120 01 - Customer Satisfaction (service procedure revised).

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Certain vehicles may have a condition in which the bolt attaching the positive battery cable to the rear fuse block may not be properly attached. This condition may prevent the vehicle from being started, or may illuminate the service engine soon light. Dealers will inspect the battery positive cable bolt and, if necessary, replace the bolt or fuse block.

10126143

38170 - Special Coverage.

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The accelerator pedal can break at the stalk just below the housing due to the driver entering or exiting the vehicle with their foot resting on the accelerator pedal. If the pedal breaks, it would not be possible to operate the accelerator once the stalk has broken off. The vehicle would return to idle regardless of transmission gear position. If this condition occurs within the stated terms dealers will replace the accelerator pedal.

10126142

50120 - Customer Satisfaction.

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Certain vehicles may have a condition in which the bolt attaching the positive battery cable to the rear fuse block may not be properly attached. This condition may prevent the vehicle from being started, or may illuminate the service engine soon light. Dealers will inspect the battery positive cable bolt and, if necessary, replace the bolt or fuse block.

10126083

This informational bulletin provides information for dealers and technicians about the 1.4L turbocharged engine use two...

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different suppliers for the oil filter housing which results in two different filters being used.

10126063

This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine...

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damage.

10126056

46000 - Customer Satisfaction Program.

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Certain 2016 Chevrolet Cruze vehicles may have a loose connection at the battery negative terminal to ground stud. This condition may cause the engine to stall while driving, may prevent the vehicle from being started, or may illuminate the service engine soon light. Dealers will add a washer to the negative ground.

10125136

This Preliminary Information communication provides information to the technician about vehicles that the navigation...

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system will be unable to enter addresses that contain diacritics using the touch screen. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

10125122

This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative.

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Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.

10125118

This Preliminary Information is to assist in the isolation of a rattle noise from the turbocharger wastegate actuator...

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rod.

10123273

This Preliminary Information communication provides information to the technician about vehicles that may be running...

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rough with a Malfunction Indicator Lamp on. The technician may find Diagnostic Trouble Code P0300 set. The technician will need to perform engine compression and leakage Testing in Service Information. If excessive leakage to the crankcase is isolated, the technicain is directed to check the condition of all cylinder walls.If the cylinder wall surface has not been damaged, the technician is directed to replace all four pistons.

10123271

This Preliminary information communicates the following to the dealer.

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If an engine oil leak has been isolated to the front crankshaft seal, check for misfires low engine compression and/or cylinder leakage readings. These issues could cause excessive positive crankcase pressure leading to engine oil leaks.

10123269

This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on.

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The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC.

10123227

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...

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Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.

10119073

This Preliminary Information communication advises the technician that the E80 Engine Control Module part numbers...

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12669908 or 12672502 have been placed on part restriction by General Motors Technical Assistance Center. Dealer will need to call General Motors Technical Assistance Center for further assistance.

10119068

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent loss of Key Fob and/or Passive Entry, Passive Start functions. Vehicle also may have a ?No Remote Detected? message on the Driver Information Center. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

10119062

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...

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Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.

10119033

This Preliminary Information communication advises the technician that the Rear Axle part numbers 39059649, 39059651,...

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and 39059652 was placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

10119016

This Preliminary Information communication provides information to the technician about vehicles that may have a clock resetting to 12:00.

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Dealer should advise the customer General Motors is working on a solution to the concern.

10119015

This Preliminary Information communication provides information to the technician about vehicles that the radio will...

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turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

10118987

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of...

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vehicle difficult to shift or will not shift into gear.

10118979

This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for...

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parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers. (New models and RPOs added)

10118926

This informational bulletin provides information on a noise that is considered normal operation for customer concerns on...

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a zipper type noise heard when turning the steering wheel caused by the interface between the electric steering motor and drive belt assembly.

Pre-Delivery & Maintenance

181 bulletins
11020254

This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may...

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not pass California smog inspection or smog inspection in other states.

11017839

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11017244

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

11017207

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...

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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11015567

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

11015387

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

11014563

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11014230

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

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before being sold (prepping) to the customer.

11014171

This service bulletin provides information on proper use of floor mats.

11012930

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

Read full bulletin

programs.

11012690

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.

Read full bulletin

Only).

11011709

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

Read full bulletin

before being sold (prepping) to the customer.

11010576

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...

Read full bulletin

shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

11010495

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

11010491

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

Read full bulletin

programs.

11010488

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

Read full bulletin

(WPC) Parts Return Program.

11009039

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

Read full bulletin

identification for warranty transactions (U.S. Only).

11009037

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

11008956

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

Read full bulletin

and Canada Dealers Only).

11008898

The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.

11006682

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

11006644

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

Read full bulletin

submit a Pre-Repair Authorization (PRA).

11006278

This service bulletin describes the U.S.

Read full bulletin

Dealer Special Tool Loan Program process.

11005311

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

Read full bulletin

operation.

11004624

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

Read full bulletin

replacements.

11004558

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.

Read full bulletin

Dealers Only).

11002312

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...

Read full bulletin

E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11001971

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...

Read full bulletin

repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

11001325

This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle...

Read full bulletin

services and maintenance on vehicles originating/sold in Canada.

11000602

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

Read full bulletin

replacements.

11000576

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...

Read full bulletin

the warranty transaction submission procedures that support the Personal Property Damage process.

11000575

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

11000163

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

Read full bulletin

before being sold (prepping) to the customer.

11000162

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

Read full bulletin

causing multiple customer concerns that do not have other diagnostic methods to identify them.

11000160

This service bulletin provides information on proper use of floor mats.

11000119

This service bulletin provides technicians with information to help identify the differences between what is considered...

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a fluid leak, and what is considered fluid seepage.

10252126

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...

Read full bulletin

Assistance Center (TAC).

10251889

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10251888

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

Read full bulletin

programs.

10251635

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...

Read full bulletin

shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

10251513

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10250272

This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold...

Read full bulletin

temperatures.

10249535

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...

Read full bulletin

E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

10245395

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...

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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

10245201

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing...

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Vehicle from Canada to the United States.

10244315

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

Read full bulletin

(WPC) Parts Return Program.

10244201

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

Read full bulletin

Only).

10244200

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

Read full bulletin

and Canada Dealers Only).

10244174

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

10243717

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

10242842

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

Read full bulletin

submit a Pre-Repair Authorization (PRA).

10242243

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing...

Read full bulletin

Vehicle from Canada to the United States.

10242207

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

Read full bulletin

submit a Pre-Repair Authorization (PRA).

10242206

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

10241415

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10239658

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

Read full bulletin

warped or misshapen.

10239102

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

Read full bulletin

causing multiple customer concerns that do not have other diagnostic methods to identify them.

10238190

This service bulletin describes the U.S.

Read full bulletin

Dealer Special Tool Loan Program process.

10237960

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...

Read full bulletin

Assistance Center (TAC).

10237841

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

Read full bulletin

Dealers Only).

10235798

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10235713

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

10234621

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10234620

This service bulletin provides information on proper use of floor mats.

10234147

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.

Read full bulletin

Dealers Only).

10234144

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

Read full bulletin

vehicles before being sold (prepping) to the customer.

10234110

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

Read full bulletin

Spin-On Oil Filters.

10232469

This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted...

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to GM for payment.

10232288

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

Read full bulletin

identification for warranty transactions (U.S. Only).

10232287

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10232275

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

Read full bulletin

operation.

10232143

This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S.

Read full bulletin

Only).

10231302

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

Read full bulletin

Dealers Only).

10228906

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...

Read full bulletin

the warranty transaction submission procedures that support the Personal Property Damage process.

10224831

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

Read full bulletin

(WPC) Parts Return Program.

10224820

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

Read full bulletin

Only).

10222841

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...

Read full bulletin

E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

10222839

This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.

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and Canada.

10222796

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

Read full bulletin

Spin-On Oil Filters.

10222776

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

Read full bulletin

causing multiple customer concerns that do not have other diagnostic methods to identify them.

10222733

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10222649

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10219284

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

Read full bulletin

submit a Pre-Repair Authorization (PRA).

10219278

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10217048

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

Read full bulletin

submit a Pre-Repair Authorization (PRA).

10217043

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

10215655

This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.

10215628

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

Read full bulletin

replacements.

10215626

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

Read full bulletin

warped or misshapen.

10214869

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

Read full bulletin

Spin-On Oil Filters.

10213766

This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...

Read full bulletin

(WPC) Parts Return Program Information.

10213762

This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

Read full bulletin

Technical Assistance (TAC).

10213036

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

Read full bulletin

vehicles before being sold (prepping) to the customer.

10212633

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.

Read full bulletin

Dealers Only).

10212625

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

Read full bulletin

Spin-On Oil Filters.

10211658

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...

Read full bulletin

independent causes (GM Canada Dealers Only).

10210841

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

Read full bulletin

replacements.

10209977

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

Read full bulletin

replacements.

10209921

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

Read full bulletin

Spin-On Oil Filters.

10205737

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...

Read full bulletin

Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.

10205539

This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front...

Read full bulletin

grille or radiator area.

10200154

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

Read full bulletin

operation.

10200090

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

Read full bulletin

Only).

10200089

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

Read full bulletin

programs.

10200088

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

Read full bulletin

programs.

10199235

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA).

10198844

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA).

10195149

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

10195127

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

Read full bulletin

Dealers Only).

10194082

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

Read full bulletin

identification for warranty transactions (U.S. Only).

10191233

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10191217

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

Read full bulletin

vehicles before sold (prepping) to the customer.

10191199

This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold...

Read full bulletin

temperatures.

10191192

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA).

10188401

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

Read full bulletin

warped or misshapen.

10187626

This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

10187379

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA).

10186105

This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

10186065

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA).

10184480

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.

Read full bulletin

Only).

10183780

This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated...

Read full bulletin

(CCND) Labor Operation Numbers.

10182564

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...

Read full bulletin

information found in the service manual.

10181724

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10181675

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA) (US dealers only).

10180697

This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...

Read full bulletin

(WPC) Parts Return Program Information.

10178370

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...

Read full bulletin

information found in the service manual.

10178293

This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...

Read full bulletin

(WPC) Parts Return Program Information.

10178291

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10176300

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...

Read full bulletin

information found in the service manual.

10174307

This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...

Read full bulletin

(WPC) Parts Return Program Information.

10174303

This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance...

Read full bulletin

programs.

10174301

This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated...

Read full bulletin

(CCND) Labor Operation Numbers.

10173418

This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S.

Read full bulletin

Only).

10173415

This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

10172773

This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle...

Read full bulletin

services and maintenance on vehicles originating/sold in Canada.

10172285

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...

Read full bulletin

repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

10171888

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA) (US dealers only).

10171875

This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles...

Read full bulletin

that may not pass California smog inspection or smog inspection in other states.

10170498

This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398,...

Read full bulletin

E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

10168188

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA) (US dealers only).

10167455

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...

Read full bulletin

information found in the service manual.

10166638

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10165127

This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399,...

Read full bulletin

E4403, M4404, M4413, E4414, E4423, E4491 or E6961).

10165087

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

Read full bulletin

identification for warranty transactions (U.S. Only).

10161929

This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle...

Read full bulletin

services and maintenance on vehicles originating/sold in Canada.

10159578

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

10158864

This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer...

Read full bulletin

Enthusiasm.

10158862

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

Read full bulletin

vehicles before sold (prepping) to the customer.

10155071

This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.

10155070

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

Read full bulletin

vehicles before sold (prepping) to the customer.

10155010

This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).

10154641

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10154627

This warranty administration bulletin provides policy information on required operating procedures.

10140297

This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S.

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and Canada dealers only.

10140296

This warranty administration bulletin provide policy information on required operating procedures.

10139283

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

10139280

This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is...

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considered warranty and non-warranty.

10139278

This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.

10139272

This informational bulletin provides information retaining to the fact that Service Manuals will now be available on...

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USB.

10139212

This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance...

Read full bulletin

programs.

10139208

This warranty administration bulletin provide policy information on required operating procedures.

10139187

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

10139186

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

10138125

This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI)...

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process and to encourage delivering quality vehicles and generating higher CSi scores.

10138060

This warranty administration bulletin provides policy information with the field action courtesy transportation policy.

10137624

This warranty administration bulletin provide policy information on the change in product field action customer...

Read full bulletin

reimbursement procedure.

10137603

This warranty administration bulletin provide policy information on required operating procedures.

10137559

This bulletin provides information on approved warranty part numbers for original equipment batteries.

10137558

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

10137345

This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer...

Read full bulletin

Enthusiasm.

10135384

This warranty administration bulletin provides retail and wholesale service personnel with the policies and the...

Read full bulletin

warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.

10135249

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

10135243

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

Read full bulletin

vehicles before sold (prepping) to the customer.

10135239

This warranty administration bulletin provide policy information on required operating procedures.

10134595

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

10134594

This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential...

Read full bulletin

tools that include consumable parts (U.S. Only).

10134537

This informational bulletin provides information on the introduction of the 2016 Chevrolet Cruze to help the Service...

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Department Personnel become familiar with some of the vehicle?s new features and to describe some of the action they will need to take to service this vehicle.

10134536

This warranty administration bulletin provides information on GM?s policy on performing GM covered vehicle services and...

Read full bulletin

maintenance on vehicles originating/sold in Canada.

10126355

This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted...

Read full bulletin

to GM for payment.

10126065

This warranty administration bulletin provide policy information on required operating procedures.

10118919

This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy...

Read full bulletin

Guidelines.

Other

123 bulletins
11027601

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11023091

New Vehicle Monitoring Programs Section in IVH

11022084

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11019693

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11019074

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019073

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

Read full bulletin

50 terminal test probe, replacement terminals, and terminated leads.

11019072

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

Read full bulletin

50 terminal test probe, replacement terminals, and terminated leads.

11017263

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...

Read full bulletin

system and replace the parts that may be contaminated due to oil in system.

11016942

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...

Read full bulletin

system and replace the parts that may be contaminated due to oil in system.

11011444

This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM...

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technical assistance case using the dealer case management tool.

11011119

This Preliminary information communicates to dealers GM is working on a solution for outdated Apps

11009170

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

11008986

This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...

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U**** Byte 71 DTC.

11004557

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10249590

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

Read full bulletin

Allegation Resolution (PAR) claim.

10247778

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

Read full bulletin

working on a LIN bus.

10246963

Changing Turn-By-Turn Voice Response To Metric Or English Units

10244214

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10225708

This technical bulletin advises the technician to rest the MIL and diagnose additional DTCs for why the code is setting...

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and disabling the start/stop system.

10224304

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10217764

This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...

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U**** Byte 71 DTC.

10213819

This Preliminary information communicates to the technician the need to inspect the induction system for potential...

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restriction and blockage in the induction system creating drive ability issues.

10213767

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10213022

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10212616

This informational bulletin explains how to identify possible DEF contamination.

10211772

This Preliminary information communicates to the technician the need to inspect the induction system for potential...

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restriction and blockage in the induction system creating drive ability issues.

10210543

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10210194

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10208991

This Preliminary information communicates a process to correct theconcern of Unable to contact OnStar after the 3G EOL...

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on 2015-2022 model year vehicles in the United States.

10201251

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10201099

IPC Odometer Programming Method Quick Reference Guide

10191232

This informational bulletin provides information on proper use of floor mats.

10191191

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10190338

Essential Tools that Include Consumable Parts (U.S.

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Only)

10190337

Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify...

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the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component

10190320

IPC Odometer Programming Method Quick Reference Guide

10190318

All or Some Options May Be Missing from Driver Information Center (DIC) Info Pages Menu Due to Them Not Being Selected ...

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Condition Some customers may comment that with the Info option selected from the main menu (1), the Info Pages are blank (2) when scrolling up and down. If information is present when scrolling up and down, they may also comment that certain items are missing when compared to other like vehicles Cause This condition may be caused when all/some of the options not being selected in the active info pages menu. Correction If this concern is encountered, determine if all/any of the selections in the active info pages menu are not selected. To do this, follow the steps listed below.

10183782

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10183176

This informational bulletin explains how to identify possible DEF contamination.

10180299

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10179408

This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.

10178387

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.

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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

10178380

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10176649

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10176644

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...

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higher CSi scores.

10175852

This informational bulletin provides information on interior cleaning products and what is offered to clean the...

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interiors of GM vehicles.

10174302

This informational bulletin provides information on interior cleaning products and what is offered to clean the...

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interiors of GM vehicles.

10174299

This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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Dealers Only).

10173410

This informational bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in...

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cold temperatures.

10173393

This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the...

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front grille or radiator area.

10172776

This technical bulletin provides a procedure to correct a condition of an MIL Illuminated with DTC P0446 Set.

10172291

This informational bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in...

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cold temperatures.

10169355

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10169304

This technical bulletin provides a procedure to correct a condition of an MIL Illuminated with DTC P0446 Set.

10168212

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...

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normal operations.

10168207

This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada...

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Only).

10168204

This informational bulletin provides information on comebacks prevention information and using customer concern...

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verification sheets (CCVS).

10168197

This informational bulletin explains how to identify possible DEF contamination.

10163900

This informational bulletin provides process information for the (GWM) and (WPC) parts return program.

10163686

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10163667

This Preliminary Information communication provides the technician with information on the proper washing of the bright...

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aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.

10163665

This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...

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U**** Byte 71 DTC.

10163272

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10163237

This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the...

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front grille or radiator area.

10161907

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10160983

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.

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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

10160135

This informational bulletin provides information on proper use of floor mats.

10159572

This informational bulletin explains the importance of maintaining the vehicle.

10158867

This informational bulletin provides information on proper use of floor mats.

10158861

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10158859

This informational bulletin provides information on interior cleaning products and what is offered to clean the...

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interiors of GM vehicles.

10158855

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...

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higher CSi scores.

10155101

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product...

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Allegation Resolution (PAR) claim.

10155073

This informational bulletin provides the dealer with information on what to do when requesting a new key code for the...

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customer.

10155055

This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...

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to complete some repairs.

10155032

This informational bulletin provides to the technician the correct parts and the labor operation number in conjunction...

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with the repair.

10155014

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10154631

This technical bulletin advises the technician to rest the MIL and diagnose additional DTCs for why the code is setting...

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and disabling the start/stop system.

10154628

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10154625

This informational bulletin provides information on comebacks prevention information and using customer concern...

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verification sheets (CCVS).

10154308

This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle.

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Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.

10151869

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.

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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

10147401

This Preliminary information communicates

10147376

This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle.

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Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.

10144465

This Preliminary Information communication provides the technician with information on the proper washing of the bright...

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aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.

10141371

This Preliminary Information communication provides information to the technician about connectivity concerns when...

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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

10140298

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10139220

This Bulletin provides a procedure to activate/enable 4G LTE Wi-Fi Hotspot on New vehicle.

10139211

This informational bulletin provides information to dealership personnel on enhancing field product reports with digital...

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pictures.

10139181

This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the...

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part numbers for the labels.

10139141

This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or...

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pixelated

10139118

This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...

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to complete some repairs.

10139095

This bulletin describes the Dealer special tool loan program process.

10138154

This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer...

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inventory.

10138086

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...

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normal operations.

10137966

This technical bulletin provides a procedure to drill two holes in the rear axle housings to spray lubricant into and...

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then close up with rivets to correct a condition of a rear axle creak noise due to the improper lubrication of some of the internals.

10137665

This informational bulletin explains the Road Force balancers and what they can do for customer concerns.

10137653

This informational bulletin explains the difference in oil filters and the possibilities of what may happen using the...

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incorrect filter.

10137631

This technical bulletin provides a procedure to drill two holes in the rear axle housings to spray lubricant into and...

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then close up with rivets to correct a condition of a rear axle creak noise due to the improper lubrication of some of the internals.

10137607

This technical bulletin advises the technician to rest the MIL and diagnose additional DTCs for why the code is setting...

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and disabling the start/stop system.

10137602

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...

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higher CSi scores.

10137557

This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance...

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Claim (PAC) within the Courtesy Transportation Assistance Program.

10137537

This informational bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known...

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as a Product Allegation Resolution (PAR) claim.

10137382

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...

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higher CSi scores.

10137380

This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in...

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vehicles.

10137343

This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended...

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Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.

10137280

This technical bulletin provides a procedure to drill two holes in the rear axle housings to spray lubricant into and...

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then close up with rivets to correct a condition of a rear axle creak noise due to the improper lubrication of some of the internals.

10137258

This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of...

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torque specifications.

10135289

this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications...

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to Control GM Accessory Remote Start Kits.

10135266

This technical bulletin provides a procedure to drill two holes in the rear axle housings to spray lubricant into and...

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then close up with rivets to correct a condition of a rear axle creak noise due to the improper lubrication of some of the internals.

10135251

This technical bulletin provides repair information to correct a customer concern of the driver and/or passenger power...

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seat height stuck in the full-up position, intermittent inoperative seat adjustment or not lowering.

10134621

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10129097

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.

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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

10129051

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.

10126973

This Preliminary Information communication advises the technician how to determine if the vehicle is equipped with wireless fidelity.

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Technician should check the Regular Production Option Code list for (VV4).

10126403

This technical bulletin provides repair information to correct a customer concern of the driver and/or passenger power...

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seat height stuck in the full-up position, intermittent inoperative seat adjustment or not lowering.

10126401

This informational bulletin provides information on the PQC assembly replacement process - for dealers required to...

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contact PQC prior to replacing an assembly (U.S. and Canada only).

10126123

This bulletin provides a procedure to adding new brackets and repairing the front seats to correct the seats excessive...

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movements.

10126113

This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key...

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Fob or OnStar Mobile Application and where to locate the information for future use.

10126081

This informational bulletin explains the Road Force balancers and what they can do for customer concerns.

10123222

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.

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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

10118962

This technical bulletin provides a procedure to drill two holes in the rear axle housings to spray lubricant into and...

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then close up with rivets to correct a condition of a rear axle creak noise due to the improper lubrication of some of the internals.

10118923

This informational bulletin provides information on a clicking noise or detent feel when depressing the accelerator...

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pedal all the way down that should be considered normal operation.

Electrical

90 bulletins
11021792

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

11017595

This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use...

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for certain repairs, such as Wiring Harness Repairs.

11012929

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

11011805

This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...

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repairing wiring harnesses.

11010545

This service bulletin provides information on key code security rules and information on GM keycode look-up applications...

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(U.S).

11010421

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

11007196

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

11006621

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.

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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

10253527

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10252774

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10249294

This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...

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repairing wiring harnesses.

10247192

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10237659

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10235398

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10234208

This Preliminary information communicatesto the technician the need to inspect connector for moisture intrusion at ECM,...

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procedure for verification of need for replacement

10230704

This Preliminary information communicatesto the technician the need to inspect connector for moisture intrusion at ECM,...

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procedure for verification of need for replacement

10230605

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

10225615

This service bulletin provides information on Module Harvesting.

10219266

This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a...

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condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.

10205059

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10201252

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10201176

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10191206

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10190504

IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1.

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IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2 The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.

10190339

Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct...

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battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.

10190336

Information for Fleet Vehicles Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple...

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keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR code sticker or barcode sticker to a key fob.

10190321

Information for Fleet Vehicles Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple...

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keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR code sticker or barcode sticker to a key fob.

10178384

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10178282

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10174861

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10174304

This warranty administration bulletin explains to the technician that when using wiring repair labor operations,...

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additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.

10169357

This informational bulletin provides information on key code security rules and information on GM keycode look-up...

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applications.

10168208

This informational bulletin provides information on key code security and information on GM key code look up...

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applications.

10166237

N192265370 - Customer Satisfaction Program.

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Certain vehicles may accumulate water in the rear compartment battery tub. This could occur from leaving a deck lid open in inclement weather, ice chest spillage, or water leak. Water intrusion into the DC/DC converter, which is located in the battery tub, could damage it. This corrective action will provide an exit path for water which entered the battery tub.Dealers are to install two drains in the battery tub to prevent accumulation of water.

10165126

This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part...

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Number in eSI and how to locate the part(s) in the EPC.

10163263

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...

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when replacing a module.

10161025

This Preliminary Information communication provides information to the technician the step on diagnosing and repairing...

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vehicles with inoperative Air conditioning, Instrument Cluster, OnStar, or other various electrical concerns. Technician may also find that fuses F35DA, F36DA, or the F37DA in the X51A Instrument Panel Fuse Block may not be powered up. Gain access to connector X201 and inspect connector for being properly aligned and the locking lever fully locked into place. Fully lock the connector and retest.

10160132

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10160088

N172097060 - Special Coverage Adjustment.

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Certain vehicles may have a condition where the Side Blind Zone Alert (SBZA) modules may fail or malfunction due to water intrusion. The driver may experience a side blind zone alert message displayed on the driver instrument cluster (DIC). If this message is ignored, the condition could result in the corruption of LS GMLAN that may result in the loss of some driver interface functions such as cluster, infotainment / displays, chime, and passenger presence detection (passenger airbag could be suppressed, w/airbag TT, DIC message). Dealers are to repair the vehicle by ordering and installing the appropriate service kit. The service kit will contain all of the components required to complete the repair. The repairs will be made at no charge to the customer.

10159575

This warranty admin bulletin explains to the technician additional information may be needed when submitting...

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transactions when doing wiring repairs.

10159570

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10158865

This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center...

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(DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.

10158863

This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive...

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finish".

10155072

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...

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and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.

10155011

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...

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when replacing a module.

10154629

This warranty admin bulletin explains to the technician additional information may be needed when submitting...

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transactions when doing wiring repairs.

10154626

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10154606

This Preliminary Information communication provides information to the technician about the Media Oriented Systems...

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Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.

10154604

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10143758

This Preliminary Information communication provides information to the technician on how to tell the difference between...

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the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.

10140373

This informational bulletin provides to the technician, locations to check for possible loose or damaged electrical...

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connections that may set a DTC instead of just replacing a part.

10140340

This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio...

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with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.

10139221

This technical bulletin provides a procedure for securing unused front speaker clinch nuts to correct a customer concern...

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of a rattle or buzz noise from the IP when vehicle is driven on rough or dirt roads.

10139175

This technical bulletin provides a procedure to reprogram the ECM to correct a condition of When Accelerating and/or...

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Coming to a Stop at Low Speed, Speedometer May Suddenly Jump and/or Radio Volume May Suddenly Increase if Speed Compensated Volume Feature is Enabled due to a calibration concern.

10139153

This technical bulletin provides a procedure to repair a pinched IP harness to correct the codes set.

10139128

This technical bulletin provides a procedure to reprogram the ECM before having to replace O2 sensor.

10139085

This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.

10138137

This warranty administration bulletin provides policy information on ACDelco replacement battery warranty procedures.

10138054

This informational bulletin provides information on On rare occasions, a security code input message with SPS error code...

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E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.

10138021

This technical bulletin provides a procedure for reprogramming power steering control module due to a notchy or...

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stick/slip feeling in the steering wheel near the center position.

10138014

This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and...

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reprogram modules.

10137943

This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313...

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Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).

10137682

This preliminary information advises the technician to perform a battery sensor module learn if the battery has been...

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disconnected.

10137670

This technical bulletin provides a procedure to check the wiring harness to the crank sensor and validate and signs of...

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rubbing or chaffing, repair wiring if found.

10137625

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...

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and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

10137556

This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.

10137386

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...

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and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

10137375

This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED,...

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No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition.

10137341

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10137245

This informational bulletin provides information to dealership personnel regarding original equipment battery part...

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numbers and AC Delco replacement battery approved warranty part numbers.

10137237

This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel...

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revised wiring repair labor operations and required additional information.

10135250

Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

10135247

The information in this bulletin details the proper configurations for the ignition key, fob, key tags and key rings and...

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applying a QR code sticker or barcode sticker to a key fob.

10135237

Battery Testing and Warranty Replacement Requirements (North America ONLY)

10135236

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10134592

The information in this bulletin details the proper configurations for the ignition key, fob, key tags, key rings, key...

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ring sizes and applying a QR code sticker or barcode sticker to a key fob.

10134572

This technical bulletin provides a procedure to replace the RCDLR for vehicles with multiple concerns regarding the door...

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remote controls and TPM sensors due to an internal concern within the RCDLR.

10134545

This informational bulletin provides warranty information on accessory power outlet and trailer lighting fuse...

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replacement.

10130682

16018 - Special Coverage.

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A diagnostic trouble code P24AE, P24AF, P24C6 or P24C7 may set on some of these vehicles as a result of exhaust particulate sensor failure caused by either sensor contamination or sensor damage from humidity in the exhaust. If this condition occurs within the stated terms, dealer will replace the exhaust particulate sensor.

10126982

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10126972

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up.

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Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

10126375

This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers...

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and booster packs.

10126369

This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a...

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long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.

10126111

This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to...

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reprogram modules that have been already reprogrammed.

10126068

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...

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and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

10126004

16147 Customer Satisfaction.

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On certain vehicles, the center high mount stop lamp (CHMSL) fasteners may back off over time and cause a water leak, allowing water to flow into the rear compartment battery tub. When the battery tub fills with water to a height of 50mm or more, the DC/DC converter module board and connector are exposed to water which may cause corrosion. If water drains below the DC/DC converter, a resistive short may occur on the printed circuit board which could result in an unattended fire when the DC/DC converter is powered. Dealers are to inspect for water damage in the battery tub electrical components, and replace the CHSML gaskets and nuts (adding Loctite to the nut).

10123252

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10119060

This Preliminary Information communication provides information to the technician the step on diagnosing and repairing...

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vehicles with inoperative Air conditioning, Instrument Cluster, OnStar, or other various electrical concerns. Technician may also find that fuses F35DA, F36DA, or the F37DA in the X51A Instrument Panel Fuse Block may not be powered up. Gain access to connector X201 and inspect connector for being properly aligned and the locking lever fully locked into place. Fully lock the connector and retest.

10118974

This technical bulletin provides a procedure to repair the GMLAN wiring harness to if found to be pinched behind the...

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radio and correct the customers concern of a no start condition.

10118973

This technical bulletin provides a procedure for securing unused front speaker clinch nuts to correct a customer concern...

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of a rattle or buzz noise from the IP when vehicle is driven on rough or dirt roads.

Fuel System

60 bulletins
11017173

This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for...

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analysis.

11010874

This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs...

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should be.

11009532

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

11009531

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

11009156

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

11007095

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

11004727

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

10253061

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure...

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the line is reinstalled correctly to avoid a no/low fuel pressure situation.

10241417

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

10228888

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...

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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

10227672

This Preliminary information communicates the possibility of a crank no start or extended crank condition due to exhaust...

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cam reluctor being out of position.

10222766

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10222765

This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.

10222739

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

10213816

This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable...

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diesel fuel.

10213759

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10212594

This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the...

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cause of excessive soot from the tailpipe.

10208027

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

10199281

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...

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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

10198890

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...

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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

10193471

This Preliminary information communicates the possibility of a crank no start or extended crank condition due to exhaust...

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cam reluctor being out of position.

10190413

This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...

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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.

10183779

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10183132

This informational bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of...

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excessive soot from the tailpipe.

10179645

This Preliminary information communicates the possibility of a crank no start or extended crank condition due to exhaust...

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cam reluctor being out of position.

10178252

This informational bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of...

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excessive soot from the tailpipe.

10176632

This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the...

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part and ordering it from the EPC.

10176325

This Preliminary information communicates the possibility of a crank no start or extended crank condition due to exhaust...

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cam reluctor being out of position.

10176310

This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...

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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.

10171318

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

10167448

This Preliminary Information communication provides information to the technician that some vehicle may have an ?Exhaust...

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Fluid Quality Poor? on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.

10165080

This informational bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of...

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excessive soot from the tailpipe.

10163261

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10161931

This informational bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of...

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excessive soot from the tailpipe.

10158858

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10157018

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

10157014

This Preliminary Information communication provides information to the technician about vehicles that may have a hard...

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start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.

10156992

This Preliminary Information communication provides information to the technician that some vehicle may have an “...

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Exhaust Fluid Quality Poor ” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.

10156905

This Preliminary Information communication provides information to the technician related to vehicles that have a Malfunction Indicator Lamp on.

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A technician may find Diagnostic Trouble Code P050D set as current or history. The technician is advised to first perform the SI diagnostic. That if the diagnostic fails to isolate the concern, then replace only the exhaust side SHLA's (Stationary Hydraulic Lash Adjuster) and to retest for the concern.

10154579

This Preliminary information communicates the possibility of a crank no start or extended crank condition due to exhaust...

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cam reluctor being out of position.

10154552

This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks...

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using the evaporative emission cart smoke machine and ultrasonic leak detectortools.

10147358

This Preliminary information communicates the possibility of a crank no start or extended crank condition due to exhaust...

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cam reluctor being out of position.

10147348

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure...

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the line is reinstalled correctly to avoid a no/low fuel pressure situation.

10144475

This Preliminary Information communication provides information to the technician related to vehicles that have a Malfunction Indicator Lamp on.

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A technician may find Diagnostic Trouble Code P050D set as current or history. The technician is advised to first perform the SI diagnostic. That if the diagnostic fails to isolate the concern, then replace only the exhaust side SHLA's (Stationary Hydraulic Lash Adjuster) and to retest for the concern.

10144449

This Preliminary Information communication provides information to the technician that some vehicle may have an...

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“Exhaust Fluid Quality Poor” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.

10143785

This Preliminary Information communication provides information to the technician about vehicles that may have a hard...

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start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.

10143448

This Preliminary Information communication provides information to the technician that some vehicle may have an...

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“Exhaust Fluid Quality Poor” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.

10143447

This Preliminary Information communication provides information to the technician about vehicles that may have a hard...

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start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.

10140304

This Technical bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of...

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excessive soot from the tailpipe.

10139279

This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if...

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debris have entered the exhaust system.

10139209

This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER...

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Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.

10138113

This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.

10137988

This Technical bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of...

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excessive soot from the tailpipe.

10137621

This informational bulletin provides information for maintenance cleaning of the fuel injectors.

10137618

This Informational Bulletin provides information on available Diesel Fuel Additives.

10135241

This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.

10135240

This informational bulletin provides information for maintenance cleaning of the fuel injectors.

10129049

This Preliminary Information communication provides information to the technician related to vehicles that have a Malfunction Indicator Lamp on.

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A technician may find Diagnostic Trouble Code P050D set as current or history. The technician is advised to first perform the SI diagnostic. That if the diagnostic fails to isolate the concern, then replace only the exhaust side SHLA's (Stationary Hydraulic Lash Adjuster) and to retest for the concern.

10126103

This technical bulletin provides a procedure to install a boot around the evap filter pipe to avoid water enter the...

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system causing the MIL to turn on.

10126069

This technical bulletin provides repair information for a fuel leak at injector to fuel rail connection, to correct a...

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customer concern of smelling a fuel odor.

Transmission

46 bulletins
11024485

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...

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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

11014577

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

11011989

This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.

11011420

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

11010651

This service bulletin informs the technician of an alternate lift procedure that has been developed when the lift plate...

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does not fit the top of the transmission case for 6T30, 6T35, 6T40, 6T45, and 6T50 Transmissions.

11006421

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.

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The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

11001321

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10250074

Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares

10250044

Difficult to Shift and/or Hard to Get into Gear

10246561

Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares

10246531

Difficult to Shift and/or Hard to Get into Gear

10242843

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...

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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

10242309

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

10239647

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

10239103

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

10234619

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10231615

This Preliminary Information communication provides information to the technician about the rear view camera options on...

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the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.

10224285

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

10213700

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

10213007

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...

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test.

10200152

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10197314

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

10191163

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

10187372

This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh...

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Shifts, Slips, or Flares.

10186058

This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh...

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Shifts, Slips, or Flares.

10181660

This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh...

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Shifts, Slips, or Flares.

10174261

This technical bulletin provides a procedure to disengage the jammed parts and release the gears for proper function...

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caused by the mechanical of the height adjustment being jammed, not broken creating a condition of difficult to adjust the seat height and/or seat stuck mostly in lowest position.

10172775

This technical bulletin provides repair information to correct a customer concern of front seat slight rocking movement...

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while shifting weight from seat, during hard stops, and/or when driving over rough road surface.

10169298

Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.

10168978

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

10165079

This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering...

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gear due to seeing grease or sealant on certain locations on the gear.

10161968

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10160133

This informational bulletin provides normal operating characteristics and diagnostic information on Manual...

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transmissions.

10154975

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...

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test.

10143774

This Preliminary information communicates a possible cause of the clutch pedal slow to return.

10143450

This Preliminary information communicates a possible cause of the clutch pedal slow to return.

10139147

This technical bulletin provides repair information to correct a customer concern of front seat slight rocking movement...

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while shifting weight from seat, during hard stops, and/or when driving over rough road surface.

10138130

This informational bulletin provides technicians with information to assist in identifying operating characteristics of...

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manual transmissions that repair attempts will not change.

10138053

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...

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test.

10138025

This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering...

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gear due to seeing grease or sealant on certain locations on the gear.

10137640

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...

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test.

10137554

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10137485

This technical bulletin provides a procedure to disengage the jammed parts and release the gears for proper function...

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caused by the mechanical of the height adjustment being jammed, not broken creating a condition of difficult to adjust the seat height and/or seat stuck mostly in lowest position.

10137483

This technical bulletin provides repair information to correct a customer concern of front seat slight rocking movement...

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while shifting weight from seat, during hard stops, and/or when driving over rough road surface.

10137175

This Preliminary information communicates a possible cause of the clutch pedal slow to return.

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Gives a technician direction to assist in diagnosis.

10129902

This Preliminary information communicates a possible cause of the clutch pedal slow to return.

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Gives a technician direction to assist in diagnosis.

Body & Paint

43 bulletins
11019516

This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when...

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addressing underbody component corrosion with customers.

11017016

This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...

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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

11015382

This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the...

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shipping film.

11014170

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...

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Guidelines.

11006511

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

11006282

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...

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Aluminum Wheels.

11000158

This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10250244

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10239124

This service bulletin provides information on Paintless Dent Repair Process.

10236041

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...

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Guidelines.

10235561

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10232283

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

10232136

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...

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Replacement Guidelines.

10216372

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10211770

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10210441

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10200151

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...

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Replacement Guidelines.

10200149

This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint...

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percentage.

10194114

This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and...

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that it is considered a normal condition.

10190431

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10190231

Intermittent Operation of Key Fobs, Door Unlock Inoperative No Remote Detected Message with Possible TPM MIL Some...

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customers may comment on intermittent loss of Key Fob and/or Passive Entry, Passive Start functions. This may be accompanied with a No Remote Detected message on the DIC. Other symptoms may include: Passive Locking system locking keys in vehicle Push button start system failure to respond (cannot start or stop) with no remote detected message Passive entry system not responding to Lock/Unlock commands System not responding to active FOB key press lock, unlock, hatch/trunk, remote start and panic all inoperative Tire pressure monitor indicator illuminated with DTC's C0750, C0755, C0760 and C0765 with Symptom :29 Too Few Pulses. Cause This may be due to issues internal to the Remote Control Door Lock Receiver.

10184504

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

10184503

Thins informational bulletin provides information on Paint-less Dent Repair Process.

10184499

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...

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Aluminum Wheels.

10176647

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10176646

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10175855

This preliminary informational bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10175853

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10174078

This technical bulletin provides a procedure to add a sealant around the rear spoiler mounting studs to eliminate water...

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intrusion into the trunk.

10169356

This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...

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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

10160682

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10143752

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10140406

Thins informational bulletin provides information on Paint-less Dent Repair Process.

10139277

This information bulletin provides a procedure on how to remove the paint stain that may present itself under the...

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shipping film.

10139216

This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving...

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Speeds

10138117

This informational bulletin provides recommendations and product information for application of anti-corrosion materials

10137965

This technical bulletin provides a preliminary service procedure to verify torque of the CHMSL fasteners when a water...

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leak is evident at the roof/rear window area, or if water is found in the trunk.

10137622

This Informational bulletin describes warranty part reviews where door glass had chips or scratches.

10137600

This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of...

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Chromed Aluminum Wheels.

10137562

This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal...

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characteristic.

10137560

This preliminary informational bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10135264

This technical bulletin provides a preliminary service procedure to verify torque of the CHMSL fasteners when a water...

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leak is evident at the roof/rear window area, or if water is found in the trunk.

10118954

This technical bulletin provides a preliminary service procedure to verify torque of the CHMSL fasteners when a water...

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leak is evident at the roof/rear window area, or if water is found in the trunk.

Lighting

31 bulletins
11011205

This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance...

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Schedules.

11009764

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...

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Accessories.

11009088

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

10250006

This Preliminary information communicates to dealers of a known issue with failed map update

10249011

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...

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Fog/Driving Lamp Damage.

10247552

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...

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Accessories.

10239154

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

10237387

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

10235803

This service bulletin provides diagnostic/repair information to correct customer concerns of a Crank No Start or...

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Extended Crank, Malfunction Indicator Lamp (MIL) Illuminated.

10217762

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

10213252

This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...

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Tires and PDI installed Limited Production Option (LPO) Tires.

10205587

This service bulletin provides diagnostic/repair information to correct customer concerns of a Crank No Start or...

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Extended Crank, Malfunction Indicator Lamp (MIL) Illuminated.

10201285

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

10200153

This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty...

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Coverage Period.

10200148

This service bulletin provides repair information to correct a customer concern of seeing moisture, condensation in one...

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of the headlamp assemblies.

10199285

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

10190229

SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.

10181671

This Diagnostic tip explains how an air cleaner installed incorrectly can cause the DTCs to set and provides a procedure...

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to correctly install an air cleaner without damaging the air cleaner bracket.

10173416

This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and...

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the Proper use of GM Simplified Maintenance Schedules.

10172294

This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During...

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Warranty Coverage Period.

10169354

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...

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Guidelines.

10165123

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

10155009

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...

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Guidelines.

10139179

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

10137584

This Diagnostic tip explains how an air cleaner installed incorrectly can cause the DTCs to set and provides a procedure...

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to correctly install an air cleaner without damaging the air cleaner bracket.

10137385

This informational bulletin was created to inform that any accessories that are installed from the GM factory will be...

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covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).

10135383

This informational bulletin provides dealership personnel information on unscheduled supplemental services (including...

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flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).

10135242

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

10135238

This Bulletin has been Revised to add the 2017 Colorado, Cruze, Canyon, Chevrolet & GMC Light/Medium Duty Trucks.

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Please discard Corporate Bulletin Number 03-06-04-071I

10126951

This Preliminary Information communication provides information to the technician about vehicles that may have a clock...

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that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

10125106

This Preliminary Information communication provides information to the technician about vehicle's odometer appears...

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to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

Infotainment

30 bulletins
10250067

Infotainment System Will Not Return to Media After Bluetooth Call Ends

10225715

This service bulletin provides repair information to correct a customer concern of Phone Icon on Radio Display...

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Intermittently Will Not Respond or Spins When Pressed.

10225713

This service bulletin provides repair information to correct a customer concern that Radio is Theft Locked.

10216054

This service bulletin provides information for dealers/technicians on Handsfree Apple Iphone Call Static conditions...

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equipped with IOB Radio.

10178316

This Preliminary Information communication provides information to the technician about vehicles that when attempting to...

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start vehicle "No Fob Detected" message is displayed. Technician will find the Key FOB works and the vehicle will start with the key FOB is placed in the pocket. Technician will need to replace the Key FOB with the Key FOB with Passive Entry Passive Start.

10175771

This informational bulletin provides information on Normal Radio Display Operation ? Display Does Not Remain Off at...

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Times After Being Turned Off in Settings and no parts should be replaced due to this condition.

10164115

This technical bulletin provides repair information to correct a customer concern of Audio Muting When Listening to Some...

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SiriusXM Channels Due to Interference in Some Geographic Locations.

10163217

This informational bulletin provides Information on Using Voice Pass-Thru to Access Voice Recognition Commands on Cell...

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Phone and how it does not work on models equipped with IOA and IOB radios.

10160672

This Preliminary Information communication provides information to the technician about vehicles that the Navigation...

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radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.

10160422

This technical bulletin provides repair information to correct a customer concern of Audio Muting When Listening to Some...

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SiriusXM Channels Due to Interference in Some Geographic Locations.

10156991

This Preliminary Information communication provides information to the technician with a diagnostic tip for navigation...

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radios that have inaccurate entries at times when using the voice recognition to input the address. When using the Navigation command "Address" or "Destination" this Allows an address to be stated as a one-shot method. When using the Navigation command "Directed Address" this Allows an address to be stated one step at a time. Directed address option may be a better choice for entering that address.

10143443

This Preliminary Information communication provides information to the technician about vehicles that may have an issue...

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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

10139225

This informational bulletin provides information and Tips for Customers Having Difficulty Launching Android Auto or...

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Apple CarPlay.

10139176

This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not...

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function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.

10139099

This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a...

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condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.

10138061

This informational bulletin provides information and Tips for Customers Having Difficulty Launching Android Auto or...

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Apple Carplay.

10137953

This Technical Bulletin provides a fix to reprogram the radio for vehicles that may experience any of the following...

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conditions: DTC U0184 Set, Radio Inoperative, Blue Screen, AM Clipping Noise, HD On/Off Status Not Retained in Stations, Time Lag on Transitions, No Audio with Internal Amp, Park Assist Symbol Position Wrong in Rear View Camera

10137599

This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a...

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normal characteristic.

10135290

This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a...

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condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.

10135244

This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc...

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information.

10134618

This informational bulletin provides information to the customer on the radio display "info pages" being blank and to...

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make sure to select in the "active info pages" menu.

10134546

This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of radio Inoperative,...

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blue Screen, AM clipping noise, HD on/off status not retained in stations, time lag on transitions, no audio with internal amp, and park assist symbol position wrong in rear view camera.

10127246

This Preliminary Information communication provides information to the technician about a connectivity concern with...

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Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.

10126353

This preliminary informational bulletin provides repair information for a customer concern that the radio screen is...

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blank, locked-up or is frozen, however, the radio audio may still be heard.

10119050

This Preliminary Information communication provides information to the technician about vehicles voice recognition...

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inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and repair any phones that were deleted.

10118939

Service bulletin technical phone icon on radio display intermittently will not respond or spins when pressed.

10118937

Service Bulletin technical radio is theft locked.

10118934

This informational bulletin provides information on a new service replacement radio has been released for the vehicles above.

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As a result, the radio part number received may not be the same part number as the one that was ordered. Certain service replacement radios do not require USB programming.

10118922

This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of radio Inoperative,...

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blue Screen, AM clipping noise, HD on/off status not retained in stations, time lag on transitions, no audio with internal amp, park assist symbol position wrong in rear view camera.

10118920

This technical bulletin provides a procedure to reprogram the radio to correct the conditions of Radio Locks Up and/or...

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Resets, Bluetooth Pairing, IPhone Loses Pairing, Bluetooth Connection And Audio Concerns, Street Names Flickering, TBT Routing Screen Displayed After Download is Finished, XM Weather Alerts Cannot Be Selected Off, Voice Recognition and Navigation Updates, Various Rear Vision Camera Concerns, Podcast Will Not Play, Cannot Edit Device List due to an internal calibration concern.

Brakes

19 bulletins
11007936

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...

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strut due to fluid leak.

11007935

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...

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strut due to fluid leak.

11006670

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...

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disk on gasket sealing surfaces or reused parts.

11004762

This service bulletin provides diagnostic/repair information to correct customer concerns of a Crank No Start or...

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Extended Crank, Malfunction Indicator Lamp (MIL) Illuminated or Possible Increased Brake Pedal Effort.

11000599

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

10233829

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...

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disk on gasket sealing surfaces or reused parts.

10222732

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...

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disk on gasket sealing surfaces or reused parts.

10212603

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

10208020

This Preliminary information communicates the possibility of increased brake pedal effort due to vacuum pump failure

10195128

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...

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strut due to fluid leak.

10163260

This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly...

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abrasive disk on gasket sealing surfaces or reused parts.

10159569

This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk...

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on gasket sealing surfaces or reused parts.

10154591

This Preliminary information communicates that some customers my comment on a constant horn and/or that the horn is to sensitive.

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The horn contacts and may not be properly seated on the horn pads. Inspect horn contacts and wiring for proper routing and correct as necessary.

10138165

This Preliminary information communicates that some customers my comment on a constant horn and/or that the horn is to sensitive.

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The horn contacts and may not be properly seated on the horn pads. Inspect horn contacts and wiring for proper routing and correct as necessary.

10137680

This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red...

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brake light intermittently comes on.

10137297

This informational bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

10130550

39570 - SUB - The image processor within the front camera module (FCM) may reset and be offline for 25-35 seconds.

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During this period, features reliant upon the camera information will respond to the last known data for 25-35 sec. This may result in unwanted feature interventions during the condition, including lane keeping assist, a continuously issued warning or braking request. All system overrides continue to function per design. Reprogram front camera module (FCM).

10126385

This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer...

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concern of seeing a white film/residue on the IP pad and/or door trim panels.

10126062

This informational bulletin provides information on installing the correct tires for vehicles with the condition of...

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under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.

Tires & Wheels

17 bulletins
11026104

This service bulletin provides information on Tire Sidewall Irregularities.

11015409

This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM...

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Vehicles.

10253770

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

10244274

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...

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repairs requiring balance and Road Force measurement.

10237340

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...

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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

10235799

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...

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repairs requiring balance and Road Force measurement.

10235716

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...

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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

10231519

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

10231518

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...

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ride characteristics of GM cars and trucks.

10213760

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

10213757

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...

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ride characteristics of GM cars and trucks.

10205738

This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance,...

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Shake, Flat Spotting) of GM Original Equipment Tires.

10174300

This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.

10173417

This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for...

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GM Vehicles.

10161906

This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

10155051

This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.

10137255

This informational bulletin provides additional information to the technician on how to check for Tire Radial Force...

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Variations and the difference between balancing a flange and flangeless rim.

HVAC & Climate

10 bulletins
11017031

This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...

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weather climates and testing those batteries.

11006290

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

10215643

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

10212610

This service bulletin provides a procedure for A/C Leak Test and Receiver/Dehydrator Plug replacement due to refrigerant...

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loss.

10170481

This preliminary information discusses a potential odor issue from the HVAC case and a temporary resolution.

10155012

This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS)...

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concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.

10139282

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or...

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cold weather climates and testing those batteries.

10139185

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or...

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cold weather climates and testing those batteries.

10138139

This technical bulletin provides repair information for the correction of a customer concern of short duration musty...

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odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.

10135395

This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor...

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emanating from HVAC system.

Software & Calibration

8 bulletins
10242061

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10231574

Service Update. Certain vehicles may have a condition in which ice or sludge can accumulate in the Charge Air Cooler...

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(CAC) or Closed Crankcase Ventilation (CCV) system when driving in extremely cold weather conditions (-18C (0F) or less).

10222777

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10213765

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10188403

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10134593

This informational bulletin provides technicians with updated information to help identify the differences between what...

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is considered a fluid leak, and what is considered seepage.

10126393

This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for...

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electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).

10126350

This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for...

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electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).

Hybrid & EV

3 bulletins
11007721

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

10233358

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

10154981

This technical bulletin provides a procedure to replace the GEN I charging system with a GEN II charging system only if...

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vehicles apply within the settings.

Steering

3 bulletins
10138087

This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid...

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reservoir.

10123502

15622A - Customer Satisfaction Program (revised the part information, service procedure, and warranty sections).

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Certain 2014-2016 model year Chevrolet Cruze model vehicles may have been built with the front knuckle to hub attachment bolts below GM?s torque specification. This condition could result in noise from the front suspension and separation of the steering knuckle to hub while driving, resulting in loss of steering control, potentially increasing the risk of a crash. Dealers are to inspect the left and right front knuckle to hub attachment bolts and torque the bolts to specification.

10118935

This technical bulletin provides a procedure for replacing both steering linkage inner tie rods to eliminate a rattle...

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type noise that is heard coming from the front end over bumps.

Air Bags & Safety

2 bulletins
11006849

This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.

10239755

This service bulletin provides information on availability for a seat belt extender.