2016 Chevrolet Captiva TSBs
491 Technical Service Bulletins across 15 categories
Categories
Engine
167 bulletinsThis service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This informational bulletin advises the technician that the engine and related parts will be debited if found that the...
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tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This service bulletin provides diagnostic repair information for customer concerns of Engine Run-On, Rough Running,...
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Malfunction Indicator Lamp (MIL) Illuminated.
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...
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possibilities of what may happen using the incorrect filter.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This service bulletin provides information for engine oil life monitor operation calculation.
This service bulletin provides information for engine oil life monitor operation calculation.
This bulletin updates the position of General Motors on refinishing aluminum wheels.
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GM has determined that wheel refinishing under warranty will no longer be performed.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
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and improve fuel economy.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...
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possibilities of what may happen using the incorrect filter.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This informational bulletin advised the technician that the engine and related parts will be debited if found that the...
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tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This service bulletin provides information to dealership personnel on automatic transmission shift and engine...
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driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
Read full bulletin
internal engine damage.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
Read full bulletin
personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
Read full bulletin
the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This bulletin provides information on Policies Applicable to All U.S.
Read full bulletin
Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
Read full bulletin
and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
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Identification.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...
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engine is started while diagnosing for noise from the engine or transmission.
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
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and improve fuel economy.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...
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Turbochargers Returned to Warranty Part Center.
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
Read full bulletin
personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
Read full bulletin
and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint.
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GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).
This service bulletin provides diagnostic repair information for customer concerns of Engine Run-On, Rough Running,...
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Malfunction Indicator Lamp (MIL) Illuminated.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
This service bulletin provides diagnostic information for the technician regarding a customer concern of engine...
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overheating, cooling system contaminated with engine oil.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
Read full bulletin
and improve fuel economy.
This service bulletin provides diagnostic information for the technician regarding a customer concern of engine...
Read full bulletin
overheating, cooling system contaminated with engine oil.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
Read full bulletin
and improve fuel economy.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
Read full bulletin
internal engine damage.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
Read full bulletin
personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
LOW AUDIBLE WHINE NOISE FROM ENGINE
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
Read full bulletin
Identification.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
Read full bulletin
vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
Read full bulletin
vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.
This technical bulletin provides a procedure to inspect the fuel system and replace the high pressure fuel pump if...
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faulty for a Reduced Engine Power, MIL On, DTC P228C condition.
This technical bulletin provides a Service Procedure to correct a Condition of Ticking, Tap or Rattle Noise from Engine.
This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a...
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guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...
Read full bulletin
correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
Read full bulletin
test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This informational bulletin provides information on replacing the intake manifold when the engine is replaced after...
Read full bulletin
severe internal engine damage.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
Read full bulletin
Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact Partechand/orthe Techline Customer Support Center for additional support.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
Read full bulletin
conductive finish.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
Read full bulletin
test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...
Read full bulletin
how toptier fuels should be used to reduce carbon build up.
This Preliminary Information communication provides information to the technician that General Motors Technical...
Read full bulletin
Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This Preliminary Information communication provides information on a rattle, tick, or knock type noise.
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Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017, 2018, and 2019model years.
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This informational bulletin provides information on a normal engine operating condition for faster emission warm up...
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time.
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...
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Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
Read full bulletin
test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after...
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servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers are advised this condition is the result of a water pump chain tensioner ratcheting out. The dealer is directed to follow service information to reset the water pump chain tensioner to correct.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information on a rattle, tick, or knock type noise.
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Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017, 2018, and 2019model years.
This Preliminary Information communication provides information to the technician that General Motors Technical...
Read full bulletin
Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
Read full bulletin
Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
Read full bulletin
repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
Read full bulletin
vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician that General Motors Technical...
Read full bulletin
Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician about engine block of possible...
Read full bulletin
cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
Read full bulletin
Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that have a loud tick...
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or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.
This Preliminary Information communication provides the technician with steps on how to program an Engine Control Module...
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when getting a Service Programming System error code E4491 or E4423. In some cases Techline Customer Support Center may need to be contacted to resolve the issue.
This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine...
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Damage.
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...
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Turbochargers Returned to Warranty Part Center.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about customers that may complain of...
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various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...
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how toptier fuels should be used to reduce carbon build up.
This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk...
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on engine surfaces.
This technical bulletin provides a procedure to inspect the fuel system and replace the high pressure fuel pump if...
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faulty for a Reduced Engine Power, MIL On, DTC P228C condition.
This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
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Identification.
This Bulletin provides graphics, information and guidelines for engine component wear that require repair and not engine...
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replacement.
This Preliminary Information communication provides information on a rattle, tick, or knock type noise.
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Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017 and 2018 model year.
This Preliminary Information communication provides information on a rattle, tick, or knock type noise.
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Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017 and 2018 model year.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician to help determine if the vehicle is...
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equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after...
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servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers are advised this condition is the result of a water pump chain tensioner ratcheting out. The dealer is directed to follow service information to reset the water pump chain tensioner to correct.
This Preliminary Information communication provides information to the technician about vehicles that may have a radio...
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that will change sources at random while driving. Technician will need to review the latest version of PIT5329. If the concern is random and is not shortly after startup technician will need to contact General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...
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Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
This Preliminary Information communication provides information to the technician about vehicles that have a loud tick...
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or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...
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Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B...
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may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
This Preliminary Information communication provides information to the technician about vehicles that the radio will not...
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retain the previous settings and will go to the Home Icon screen when the vehicle is restarted. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This Preliminary Information communication provides information to the technician about vehicles that may have a radio...
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that will change sources at random while driving. Technician will need to review the latest version of PIT5329. If the concern is random and is not shortly after startup technician will need to contact General Motors Technical Assistance Center for further assistance.
44180 02 - Customer Satisfaction.
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Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
Pre-Delivery & Maintenance
111 bulletinsThis service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may...
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not pass California smog inspection or smog inspection in other states.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
This service bulletin provides information on proper use of floor mats.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.
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Only).
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...
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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...
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(WPC) Parts Return Program.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
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identification for warranty transactions (U.S. Only).
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This service bulletin describes the U.S.
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Dealer Special Tool Loan Program process.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
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operation.
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
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replacements.
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.
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Dealers Only).
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...
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repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle...
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services and maintenance on vehicles originating/sold in Canada.
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
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replacements.
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on proper use of floor mats.
This service bulletin provides technicians with information to help identify the differences between what is considered...
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a fluid leak, and what is considered fluid seepage.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
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Assistance Center (TAC).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...
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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...
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(WPC) Parts Return Program.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the...
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Pico Scope.
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
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warped or misshapen.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin describes the U.S.
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Dealer Special Tool Loan Program process.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
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Assistance Center (TAC).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This service bulletin provides information on proper use of floor mats.
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.
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Dealers Only).
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before being sold (prepping) to the customer.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted...
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to GM for payment.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
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identification for warranty transactions (U.S. Only).
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
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operation.
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S.
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Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...
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(WPC) Parts Return Program.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.
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and Canada.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
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replacements.
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
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warped or misshapen.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before being sold (prepping) to the customer.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...
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independent causes (GM Canada Dealers Only).
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
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replacements.
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
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replacements.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front...
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grille or radiator area.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
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operation.
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
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warped or misshapen.
This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated...
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(CCND) Labor Operation Numbers.
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
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information found in the service manual.
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
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information found in the service manual.
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
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information found in the service manual.
This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated...
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(CCND) Labor Operation Numbers.
This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S.
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Only).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA) (US dealers only).
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
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information found in the service manual.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before sold (prepping) to the customer.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before sold (prepping) to the customer.
This informational bulletin provides information retaining to the fact that Service Manuals will now be available on...
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USB.
This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
Other
58 bulletinsThis PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical...
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Assistance Case in CX Connect.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
New Vehicle Monitoring Programs Section in IVH
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...
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system and replace the parts that may be contaminated due to oil in system.
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...
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system and replace the parts that may be contaminated due to oil in system.
This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and...
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verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
Changing Turn-By-Turn Voice Response To Metric Or English Units
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and...
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verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
IPC Odometer Programming Method Quick Reference Guide
Essential Tools that Include Consumable Parts (U.S.
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Only)
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify...
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the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
IPC Odometer Programming Method Quick Reference Guide
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this...
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should be considered a normal characteristic.
This informational bulletin provides information on interior cleaning products and what is offered to clean the...
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interiors of GM vehicles.
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the...
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front grille or radiator area.
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...
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normal operations.
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...
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U**** Byte 71 DTC.
This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the...
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front grille or radiator area.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This informational bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When...
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Using the Pico Scope
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the...
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customer.
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...
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to complete some repairs.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This Preliminary information communicates
This Preliminary Information communication provides information to the technician about connectivity concerns when...
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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
This informational bulletin provides information to dealership personnel on enhancing field product reports with digital...
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pictures.
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...
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to complete some repairs.
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...
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normal operations.
This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
This informational bulletin explains the difference in oil filters and the possibilities of what may happen using the...
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incorrect filter.
Low Audible Whine Noise has been found to be transmitting from the balance shaft drive chain.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
This Preliminary Information communication advises the technician how to determine if the vehicle is equipped with wireless fidelity.
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Technician should check the Regular Production Option Code list for (VV4).
This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key...
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Fob or OnStar Mobile Application and where to locate the information for future use.
This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This Preliminary Information communication provides information to the technician about connectivity concerns when...
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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE.
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TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
Electrical
35 bulletinsThis Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use...
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for certain repairs, such as Wiring Harness Repairs.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
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repairing wiring harnesses.
This service bulletin provides information on key code security rules and information on GM keycode look-up applications...
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(U.S).
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.
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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
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repairing wiring harnesses.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This service bulletin provides information on Module Harvesting.
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a...
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condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct...
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battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.
Information for Fleet Vehicles Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple...
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keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR code sticker or barcode sticker to a key fob.
Information for Fleet Vehicles Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple...
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keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR code sticker or barcode sticker to a key fob.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part...
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Number in eSI and how to locate the part(s) in the EPC.
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...
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when replacing a module.
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive...
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finish".
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...
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when replacing a module.
This Preliminary Information communication provides information to the technician about the Media Oriented Systems...
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Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
This Preliminary Information communication provides information to the technician on how to tell the difference between...
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the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio...
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with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code...
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E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and...
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reprogram modules.
This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED,...
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No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition.
The information in this bulletin details the proper configurations for the ignition key, fob, key tags and key rings and...
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applying a QR code sticker or barcode sticker to a key fob.
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up.
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Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a...
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long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to...
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reprogram modules that have been already reprogrammed.
Body & Paint
30 bulletinsThis preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when...
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addressing underbody component corrosion with customers.
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...
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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the...
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shipping film.
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...
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Guidelines.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...
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Aluminum Wheels.
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This service bulletin provides information on Paintless Dent Repair Process.
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...
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Guidelines.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint...
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percentage.
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and...
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that it is considered a normal condition.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
Thins informational bulletin provides information on Paint-less Dent Repair Process.
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...
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Aluminum Wheels.
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
Thins informational bulletin provides information on Paint-less Dent Repair Process.
This information bulletin provides a procedure on how to remove the paint stain that may present itself under the...
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shipping film.
This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of...
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Chromed Aluminum Wheels.
This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal...
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characteristic.
Fuel System
25 bulletinsThis informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for...
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analysis.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the...
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part and ordering it from the EPC.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This Prelimary information informs the dealer of a diagnotic trouble code that may set due to a failed high pressure fuel pump.
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Dealers are to check fuel pressure as per current testing outlined in GM service information and replace the fuel pump if needed.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks...
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using the evaporative emission cart smoke machine and ultrasonic leak detectortools.
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure...
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the line is reinstalled correctly to avoid a no/low fuel pressure situation.
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if...
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debris have entered the exhaust system.
This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER...
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Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.
Transmission
16 bulletinsThe service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.
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The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares
Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
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test.
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...
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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...
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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
Lighting
16 bulletinsThis informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance...
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Schedules.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...
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Fog/Driving Lamp Damage.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...
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Tires and PDI installed Limited Production Option (LPO) Tires.
This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty...
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Coverage Period.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.
This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During...
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Warranty Coverage Period.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
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Guidelines.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
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Guidelines.
This Preliminary Information communication provides information to the technician about vehicles that may have a clock...
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that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
This Preliminary Information communication provides information to the technician about vehicle's odometer appears...
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to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.
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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
Tires & Wheels
13 bulletinsThis preliminary information communicates information about how to determine if a wheel and tires size change is...
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available.
This service bulletin provides information on Tire Sidewall Irregularities.
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM...
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Vehicles.
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...
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ride characteristics of GM cars and trucks.
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for...
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GM Vehicles.
This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
Brakes
7 bulletinsThis service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly...
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abrasive disk on gasket sealing surfaces or reused parts.
This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red...
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brake light intermittently comes on.
HVAC & Climate
4 bulletinsPI to help diagnose A/C concern
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...
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weather climates and testing those batteries.
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
Infotainment
4 bulletinsInfotainment System Will Not Return to Media After Bluetooth Call Ends
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a...
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normal characteristic.
This Preliminary Information communication provides information to the technician about a connectivity concern with...
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Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.
Hybrid & EV
2 bulletinsThis service bulletin provides information on AGM batteries that require less frequent charging in storage.
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
Software & Calibration
2 bulletinsThis service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
Air Bags & Safety
1 bulletinThis service bulletin provides information on availability for a seat belt extender.