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2021 Chevrolet Bolt EV TSBs

505 Technical Service Bulletins across 16 categories

Pre-Delivery & Maintenance

150 bulletins
11017839

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11017244

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

11017207

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...

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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11015567

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

11015387

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

11014563

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11014230

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

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before being sold (prepping) to the customer.

11014222

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...

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that request to disable or enable content.

11014171

This service bulletin provides information on proper use of floor mats.

11013149

This service bulletin provides information to the customer about the rear camera guidelines not being present at times...

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due to the VBM taking over the rear camera option.

11012930

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11012690

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.

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Only).

11011709

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

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before being sold (prepping) to the customer.

11010576

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...

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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

11010495

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

11010491

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11010488

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program.

11009039

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

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identification for warranty transactions (U.S. Only).

11009037

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

11008956

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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and Canada Dealers Only).

11008898

The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.

11006682

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

11006644

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

11006371

This service bulletin provides information for dealers/technicians on the process to disable and enable passive...

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unlocking.

11006278

This service bulletin describes the U.S.

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Dealer Special Tool Loan Program process.

11005311

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

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operation.

11004880

This service bulletin provides a procedure to correct the condition of Charge Limited to 80% After Reaching 10,000 km...

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(6,213 miles) for Recall N212345944, N212345945 or N212345946.

11004624

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

11004558

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.

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Dealers Only).

11002312

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...

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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11001972

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...

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the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.

11001971

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...

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repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

11001325

This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle...

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services and maintenance on vehicles originating/sold in Canada.

11000602

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

11000576

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...

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the warranty transaction submission procedures that support the Personal Property Damage process.

11000575

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

11000165

This service bulletin provides a procedure to correct the condition of Charge Limited to 80% After Reaching 10,000 km...

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(6,213 miles) for Recall N212345944, N212345945 or N212345946.

11000163

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

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before being sold (prepping) to the customer.

11000162

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

11000160

This service bulletin provides information on proper use of floor mats.

11000157

This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME)...

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FAQs.

11000120

This service bulletin provides information for dealers/technicians on the process to disable and enable passive...

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unlocking.

11000119

This service bulletin provides technicians with information to help identify the differences between what is considered...

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a fluid leak, and what is considered fluid seepage.

10252128

This service bulletin provides diagnostic and repair information for instances when DTC P0BBD may set.

10252126

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...

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Assistance Center (TAC).

10251911

This service bulletin provides a procedure to correct the condition of Charge Limited to 80% After Reaching 10,000 km...

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(6,213 miles) for Recall N212345944 or N212345945.

10251889

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10251888

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

10251635

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...

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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

10251633

This service bulletin provides a procedure to correct the condition of Charge Limited to 80% After Reaching 10,000 km...

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(6,213 miles) for Recall N212345944 or N212345945.

10251513

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10250578

This service bulletin provides diagnostic and repair information for instances when DTC P0BBD may set.

10249535

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...

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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

10245559

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...

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that request to disable or enable content.

10245546

This service bulletin provides a procedure to reinstall the t-bolts holding the accessory cargo net in place due to the...

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holes being too large, causing the t-bolts to be loose.

10245395

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...

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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

10245201

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing...

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Vehicle from Canada to the United States.

10244315

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program.

10244201

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

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Only).

10244200

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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and Canada Dealers Only).

10244174

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

10243717

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

10242842

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

10242243

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing...

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Vehicle from Canada to the United States.

10242207

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

10242206

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

10241415

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10239658

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

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warped or misshapen.

10239645

This service bulletin provides information for dealers/technicians on Over the Air (OTA) and In Market Enhancement (IME)...

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FAQs.

10239102

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

Read full bulletin

causing multiple customer concerns that do not have other diagnostic methods to identify them.

10239039

This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs.

10238190

This service bulletin describes the U.S.

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Dealer Special Tool Loan Program process.

10237960

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...

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Assistance Center (TAC).

10237843

This service bulletin provides repair information to correct a customer concern of Rear View Camera Issues - DTCs B395A,...

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B395B, B395C, B101E, B101D.

10237841

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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Dealers Only).

10236104

This service bulletin provides information on Traction Steer and that it is a normal operating behavior/characteristic...

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of the vehicle.

10235798

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10235713

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

10234621

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10234620

This service bulletin provides information on proper use of floor mats.

10234186

This service bulletin provides repair information to correct a customer concern of Rear View Camera Coaxial Related...

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Issues - DTCs B395A, B395B, B395C, B101E, B101D.

10234147

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.

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Dealers Only).

10234144

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

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vehicles before being sold (prepping) to the customer.

10234107

This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs.

10232469

This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted...

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to GM for payment.

10232288

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

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identification for warranty transactions (U.S. Only).

10232287

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10232275

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

Read full bulletin

operation.

10232143

This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S.

Read full bulletin

Only).

10232069

This service bulletin provides information for dealers/technicians on the process to disable and enable passive...

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unlocking.

10231512

This service bulletin provides diagnostic and repair information for instances when DTC P0BBD may set.

10231374

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...

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the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.

10231364

This service bulletin provides information for dealers/technicians on the process to disable and enable passive...

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unlocking.

10231302

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

Read full bulletin

Dealers Only).

10230612

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...

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that request to disable or enable content.

10228906

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...

Read full bulletin

the warranty transaction submission procedures that support the Personal Property Damage process.

10228899

This service bulletin provides diagnostic and repair information for instances when DTC P0BBD may set.

10224831

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

Read full bulletin

(WPC) Parts Return Program.

10224827

This service bulletin provides diagnostic and repair information for instances when DTC P0BBD may set.

10224820

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

Read full bulletin

Only).

10222841

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...

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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

10222839

This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.

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and Canada.

10222806

This service bulletin provides diagnostic and repair information for instances when DTC P0BBD may set.

10222776

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

Read full bulletin

causing multiple customer concerns that do not have other diagnostic methods to identify them.

10222733

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10222661

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...

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the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.

10222649

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10219389

This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs...

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(North America ONLY).

10219284

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

10219278

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10217048

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

10217043

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

10215655

This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.

10215628

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

10215626

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

Read full bulletin

warped or misshapen.

10214223

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...

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that request to disable or enable content.

10213766

This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program Information.

10213762

This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10213036

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

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vehicles before being sold (prepping) to the customer.

10212633

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.

Read full bulletin

Dealers Only).

10212625

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10211658

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...

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independent causes (GM Canada Dealers Only).

10210841

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

10209977

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

Read full bulletin

replacements.

10205737

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...

Read full bulletin

Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.

10205539

This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front...

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grille or radiator area.

10200154

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

Read full bulletin

operation.

10200137

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...

Read full bulletin

that request to disable or enable content.

10200090

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

Read full bulletin

Only).

10200089

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

Read full bulletin

programs.

10200088

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

Read full bulletin

programs.

10199235

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

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Pre-Repair Authorization (PRA).

10198844

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA).

10195149

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

10195127

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

Read full bulletin

Dealers Only).

10194101

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...

Read full bulletin

the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).

10194082

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

Read full bulletin

identification for warranty transactions (U.S. Only).

10192034

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...

Read full bulletin

the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2021 and newer model year vehicles with RPO ATH (U.S. Only).

10192031

This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs...

Read full bulletin

(North America ONLY).

10191233

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10191217

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

Read full bulletin

vehicles before sold (prepping) to the customer.

10191192

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA).

10191165

This Bulletin provides a Service Procedure to correct a condition where the 120V Portable Charge Cord is Inoperative or...

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Charges Intermittently.

10188401

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

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warped or misshapen.

10187626

This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

10187379

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

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Pre-Repair Authorization (PRA).

10186105

This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

10186065

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA).

10184480

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.

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Only).

10183780

This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated...

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(CCND) Labor Operation Numbers.

Electrical

90 bulletins
11036284

Certain vehicles may have a condition where a false diagnostic trouble code (DTC) is set.

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Dealers are to reprogram the Hybrid Powertrain Control Module 2.

11029950

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC'ss

11027786

Certain vehicles may have a condition where a false diagnostic trouble code (DTC) is set.

Read full bulletin

Dealers are to reprogram the Hybrid Powertrain Control Module 2.

11027697

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

Read full bulletin

DTC's

11027665

Certain vehicles listed above may have a condition where a false diagnostic trouble code (DTC) is set.

Read full bulletin

Dealers are to reprogram the Hybrid Powertrain Control Module 2.

11024460

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

Read full bulletin

DTC's

11024455

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC's

11024439

The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.

11024324

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11023365

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11021792

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

11017595

This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use...

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for certain repairs, such as Wiring Harness Repairs.

11014418

Certain 2020 2022 model year Chevrolet Bolt EV and 2022 model year Chevrolet Bolt EUV vehicles may have a condition in...

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which a false diagnostic trouble code (DTC), U3636 symptom 09, is triggered. This false DTC is resulting in customers experiencing a Malfunction Indicator Lamp (MIL) illuminated in the Driver Information Center (DIC), a Reduced Propulsion message, and a charging limited to 30% State of Charge. Since this is a false DTC, it can lead to unnecessary battery pack replacements. Dealers are to reprogram the Hybrid Powertrain Control Module 2 and provide the customer with a free NACS Adapter.

11014239

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

11013832

Certain 2020 2022 model year Chevrolet Bolt EV and 2022 model year Chevrolet Bolt EUV vehicles may have a condition in...

Read full bulletin

which a false diagnostic trouble code (DTC), U3636 symptom 09, is triggered. This false DTC is resulting in customers experiencing a Malfunction Indicator Lamp (MIL) illuminated in the Driver Information Center (DIC), a Reduced Propulsion message, and a charging limited to 30% State of Charge. Since this is a false DTC, it can lead to unnecessary battery pack replacements. Dealers are to reprogram the Hybrid Powertrain Control Module 2 and provide the customer with a free NACS Adapter.

11013239

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11012929

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

11012678

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

Read full bulletin

information.

11012189

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

11011896

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11011805

This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...

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repairing wiring harnesses.

11010545

This service bulletin provides information on key code security rules and information on GM keycode look-up applications...

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(U.S).

11010421

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

11009760

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

11009543

Service Update - Certain vehicles may have a condition where the advanced diagnostic software recall remedy in NHTSA...

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Recall 21V650 may not have been correctly installed in this vehicle population. Dealers are to reprogram the Hybrid Powertrain Control Module 2, Battery Energy Control Module and the Body Control Module.

11008893

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11008165

Service update - certain vehicles may have a condition where a false diagnostic trouble code (DTC) is set.

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Dealers are to reprogram the Hybrid Powertrain Control Module 2.

11007196

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

11006621

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.

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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

11002429

Service update - certain vehicles may need the battery software updated.

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Dealers will reprogram the Hybrid Powertrain Control Module 2, Battery Energy Control Module, and the Body Control module.

11001380

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

11000361

This bulletin provides information for dealers/technicians on the Lithium-Ion battery section and small pack exchange...

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procedure.

11000164

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

10254014

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

10253527

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10252968

Service Update. Certain vehicles may have a condition in which a diagnostic trouble code (DTC) is set.

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IMPORTANT: If the vehicle comes in with the DTC U3620-U362E and U3630-U3636, with symptom 17 ALREADY set, go to SI and follow the published SI diagnostic/repair procedures. This field action DOES NOT apply to symptom 09. After above repairs are performed, come back to this field action to get the required warranty claim code and close this field action with labor operation 9107166. If the DTC is not set, proceed with this bulletin. Dealers are to reprogram the Hybrid Powertrain Control Module 2.

10252774

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10252566

Service Update - Certain vehicles may have a condition in which a diagnostic trouble code (DTC), U3620-U362E or U3630-U3636, symptom 17, is triggered.

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This DTC is resulting in customers experiencing a Malfunction Indicator Lamp (MIL) illuminated in the Driver Information Center (DIC), Reduced Propulsion with corresponding DIC message, and a charging limited to 30% State of Charge. IMPORTANT: If the vehicle comes in with the DTC U3620-U362E or U3630-U3636, symptom 17 set, go to SI and follow the published SI diagnostic/repair procedures. After above repairs are performed, come back to this field action to get the required warranty claim code and close this field action with labor operation 9107166. If the DTC is not set, proceed with this bulletin. Dealers are to reprogram the Hybrid Powertrain Control Module 2.

10252070

Service Update - Certain vehicles may have a condition in which the internal mileage counter has been reset with a...

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subsequent Hybrid/EV Powertrain Control Module 2 reprogramming event causing the HV Battery SOC to be limited to 80% beyond the required 6,213mi (10,000km). Dealers are to verify mileage, contact Techline and reprogram the Hybrid/EV Powertrain Control Module 2.

10250777

The service bulletin provides warranty information on High Voltage Battery Safety Recall Replacement Parts.

10250776

This service bulletin provides information on Forklift and Vehicle Hoist Requirements to Support Electric Vehicle (EV)...

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High Voltage Battery Handling.

10250564

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

10250348

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

10250276

This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) FAQs.

10250275

This service bulletin provides information on Forklift and Vehicle Hoist Requirements to Support Electric Vehicle (EV)...

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High Voltage Battery Handling.

10249294

This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...

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repairing wiring harnesses.

10249013

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

10248727

The service bulletin provides warranty information on High Voltage Battery Safety Recall Replacement Parts.

10248725

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

10247192

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10245230

Service Update - Certain vehicles may have a condition in which a false diagnostic trouble code (DTC), U3636 symptom 09, is triggered.

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This false DTC is resulting in customers experiencing a Malfunction Indicator Lamp (MIL) illuminated in the Driver Information Center (DIC), a Reduced Propulsion message, and a charging limited to 30% State of Charge. Since this is a false DTC, it can lead to unnecessary battery pack replacements. Dealers are to reprogram the Hybrid Powertrain Control Module 2.

10244709

Service Update - Certain vehicles may have a condition in which a false diagnostic trouble code (DTC), U3636 symptom 09, is triggered.

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This false DTC is resulting in customers experiencing a Malfunction Indicator Lamp (MIL) illuminated in the Driver Information Center (DIC), a Reduced Propulsion message, and a charging limited to 30% State of Charge. Since this is a false DTC, it can lead to unnecessary battery pack replacements. Dealers are to reprogram the Hybrid Powertrain Control Module 2.

10240362

This service bulletin provides information on Forklift and Vehicle Hoist Requirements to Support Electric Vehicle (EV)...

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High Voltage Battery Handling.

10239638

This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) FAQs.

10239116

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

10237687

This Preliminary information communicates to the dealers on the process to be able to order a replacement High Voltage...

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battery pack for a vehicle that has a High Voltage battery battery concern and is not on the current open recall list. This document will add in advising the dealers to contact TAC with needed information so TAC can review the data to verify that the vehicle need a High Voltage battery and then TAC will release the High voltage battery so the dealer can repair the vehicle for the customer. Also theAdministrative Details have the direction for the consultants to be able to follow and handle the case information as it comes in.

10237659

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10235405

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

10235398

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10234163

This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) FAQs.

10234159

This service bulletin provides information on New Cell Chemistry N2.2A Vehicle/Pack Identification in the High Voltage...

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Battery pack.

10234149

This service bulletin provides information on Forklift and Vehicle Hoist Requirements to Support Electric Vehicle (EV)...

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High Voltage Battery Handling.

10231893

This service bulletin provides information for U.S.

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dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.

10231321

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

10230603

This service bulletin provides information for U.S.

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dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.

10226229

Certain Chevrolet Bolt EV and Chevrolet Bolt EUV vehicles are to receive a software update to improve the original Advanced Diagnostic Software.

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This software update reduces false diagnostic activation in certain vehicles under certain driving conditions, and prevents diagnostic data loss. Dealers are to reprogram the Hybrid Powertrain Control Module 2 (HPCM2).

10225726

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

10225615

This service bulletin provides information on Module Harvesting.

10224826

This service bulletin provides information on Forklift and Vehicle Hoist Requirements to Support Electric Vehicle (EV)...

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High Voltage Battery Handling.

10224804

Certain vehicles are to receive a software update to improve the original Advanced Diagnostic Software.

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This software update reduces false diagnostic activation in certain vehicles under certain driving conditions, and prevents diagnostic data loss. Dealers are to reprogram the Hybrid Powertrain Control Module 2 (HPCM2).

10224357

Certain vehicles are to receive a software update to improve the original Advanced Diagnostic Software.

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This software update reduces false diagnostic activation in certain vehicles under certain driving conditions, and prevents diagnostic data loss. Dealers are to reprogram the Hybrid Powertrain Control Module 2 (HPCM2).

10222198

Certain vehicles are to receive a software update to improve the original Advanced Diagnostic Software.

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This software update reduces false diagnostic activation in certain vehicles under certain driving conditions, and prevents diagnostic data loss. Dealers are to reprogram the Hybrid Powertrain Control Module 2 (HPCM2).

10220341

Certain Chevrolet Bolt EV and Chevrolet Bolt EUV vehicles are to receive a software update to improve the original Advanced Diagnostic Software.

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This software update reduces false diagnostic activation in certain vehicles under certain driving conditions, and prevents diagnostic data loss. Dealers are to reprogram the Hybrid Powertrain Control Module 2 (HPCM2).

10219382

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

10217072

The service bulletin provides warranty information on High Voltage Battery Safety Recall Replacement Parts.

10214706

This service bulletin provides information on Forklift and Vehicle Hoist Requirements to Support Electric Vehicle (EV)...

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High Voltage Battery Handling.

10213803

This Preliminary information communicates to the dealers on the process to be able to order a replacement High Voltage...

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battery pack for a vehicle that has a High Voltage battery battery concern and is not on the current open recall list. This document will add in advising the dealers to contact TAC with needed information so TAC can review the data to verify that the vehicle need a High Voltage battery and then TAC will release the High voltage battery so the dealer can repair the vehicle for the customer. Also theAdministrative Details have the direction for the consultants to be able to follow and handle the case information as it comes in.

10213535

This service bulletin provides information for U.S.

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dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.

10213533

This service bulletin provides information on Forklift and Vehicle Hoist Requirements to Support Electric Vehicle (EV)...

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High Voltage Battery Handling.

10212549

This service bulletin provides a procedure to apply butyl tape to the object sensing alert module brackets to correct a...

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side blind zone not working correctly or Side Mirror Notification condition.

10211695

This service bulletin provides a procedure for dealers/technicians to follow on vehicles with a charge limited to 80%...

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After Battery Pack Replaced for Recall N212343881, N212345941 or N212345943.

10210572

This service bulletin provides a procedure for dealers/technicians to follow on vehicles with a charge limited to 80%...

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After Battery Pack Replaced for Recall N212343881 or N212345941.

10209467

This service bulletin provides a procedure for dealers/technicians to follow on vehicles with a charge limited to 80%...

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After Battery Pack Replaced for Recall N212343881 or N212345941.

10209389

This service bulletin provides a procedure for dealers/technicians to follow on vehicles with a charge limited to 80%...

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After Battery Pack Replaced for Recall N212343881 or N212345941.

10208047

This Preliminary information communicates to the dealers on the process to be able to order a replacement High Voltage...

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battery pack for a vehicle that has a High Voltage battery battery concern and is not on the current open recall list. This document will add in advising the dealers to contact TAC with needed information so TAC can review the data to verify that the vehicle need a High Voltage battery and then TAC will release the High voltage battery so the dealer can repair the vehicle for the customer. Also theAdministrative Details have the direction for the consultants to be able to follow and handle the case information as it comes in.

10205581

This service bulletin provides information for dealers/technicians on charge limited to 80% After Battery Pack Replaced...

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for Recall N212343881 or N212345941.

10205059

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10201252

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10191206

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10181695

This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center...

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(DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.

Engine

81 bulletins
11025755

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

11023388

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from...

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customer-owned vehicles in the field for further engineering study and analysis.

11015242

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from...

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customer-owned vehicles in the field for further engineering study and analysis.

11014455

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

11014012

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from...

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customer-owned vehicles in the field for further engineering study and analysis.

11012845

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from...

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customer-owned vehicles in the field for further engineering study and analysis.

11011782

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

11011157

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from...

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customer-owned vehicles in the field for further engineering study and analysis.

11007914

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from...

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customer-owned vehicles in the field for further engineering study and analysis.

11007744

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

11007743

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

11007208

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

11002441

This service bulletin provides information for engine oil life monitor operation calculation.

10253526

This bulletin updates the position of General Motors on refinishing aluminum wheels.

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GM has determined that wheel refinishing under warranty will no longer be performed.

10252735

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...

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conductive finish.

10250278

This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage...

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patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.

10250268

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from...

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customer-owned vehicles in the field for further engineering study and analysis.

10249980

This Preliminary Information communication provides information to the technician about vibration complaints that are...

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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

10249295

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

10247780

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10247352

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

10245250

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10245248

This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage...

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patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.

10244326

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...

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Recommendations.

10244316

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from...

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customer-owned vehicles in the field for further engineering study and analysis.

10244213

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from...

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customer-owned vehicles in the field for further engineering study and analysis.

10244202

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10242298

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10240793

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

10240786

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10237396

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from...

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customer-owned vehicles in the field for further engineering study and analysis.

10236164

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10233338

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10232811

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10232147

This service bulletin provides a procedure to inspect and possibly replace the engine wiring harness if found damaged...

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near the X2 connector to correct a customer concern of Loss of Propulsion, MIL Illuminated w/DTCs.

10232082

This engineering information (EI) closure ends the need for gathering further information from technicians in regards to...

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issues while charging on a public DC Fast charger or Level 2 AC charger.

10230697

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10230683

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10230682

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10227674

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10227397

This engineering information (EI) is requesting information from technicians to perform the check list provided and...

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contact the engineer listed in regards to issues while charging on a public DC Fast charger or Level 2 AC charger.

10224273

This Preliminary Information communication provides information to the technician to not remove the torque converter...

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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

10220319

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...

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engine is started while diagnosing for noise from the engine or transmission.

10220308

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...

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Recommendations.

10217786

This Preliminary information communicates that a returning P0BBD could be a fault setting code due to calibration that...

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engineering is aware of at this time and is working to resolve the issue. It also gives direction to hold the vehicle and offer the customer with a loaner vehicle until remedy is found. if codes is not set to the parameters of the PI then to follow battery pack replacement procedures that have been out lined in service information.

10216361

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10214501

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10213818

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

10213797

This Preliminary information communicates that a returning P0BBD could be a fault setting code due to calibration that...

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engineering is aware of at this time and is working to resolve the issue. It also gives direction to hold the vehicle and offer the customer with a loaner vehicle until remedy is found. if codes is not set to the parameters of the PI then to follow battery pack replacement procedures that have been out lined in service information.

10213783

This Preliminary information communicates that a returning P0BBD could be a fault setting code due to calibration that...

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engineering is aware of at this time and is working to resolve the issue. It also gives direction to hold the vehicle and offer the customer with a loaner vehicle until remedy is found. if codes is not set to the parameters of the PI then to follow battery pack replacement procedures that have been out lined in service information.

10213768

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...

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Turbochargers Returned to Warranty Part Center.

10213761

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10212910

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10212588

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10211938

This engineering information (EI) closure ends the need for further information from the field in regards to poor...

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cooling and/or defogging performance of the A/C system.

10210321

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10209743

This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint.

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GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).

10208971

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10208034

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10208029

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10206726

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10201318

This Preliminary information communicates a condition where the Video Processing Control Module is not able to be programmed to the vehicle.

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This PI offeres a couple workarounds while Engineering evaluates the concern.

10201310

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

10201307

This Preliminary information communicates a condition where the Video Processing Control Module is not able to be programmed to the vehicle.

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This PI offeres a couple workarounds while Engineering evaluates the concern.

10201290

This Preliminary information communicates a condition where the Video Processing Control Module is not able to be programmed to the vehicle.

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This PI offeres a couple workarounds while Engineering evaluates the concern.

10201281

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10199249

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10199238

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10198858

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10198847

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10195126

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

10194079

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...

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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10191195

This service bulletin provides a procedure to inspect and possibly replace the engine wiring harness if found damaged...

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near the X2 connector to correct a customer concern of Loss of Propulsion, MIL Illuminated w/DTCs.

10187627

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

10187625

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10187394

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10186106

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

10186104

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10186080

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10184501

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...

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Identification.

10184105

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

Other

41 bulletins
11037555

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11036392

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11032764

Pi created to provide GM dealers with information on gathering information for projection issue

11032763

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11030532

Improvements to OnStar functionality.

11030092

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical...

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Assistance Case in CX Connect.

11030091

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11027601

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11024458

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11023091

New Vehicle Monitoring Programs Section in IVH

11022084

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11020816

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

11020809

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

11019693

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11019074

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019073

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019072

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11011444

This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM...

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technical assistance case using the dealer case management tool.

11009170

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

11008986

This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...

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U**** Byte 71 DTC.

11006283

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11004557

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10249590

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10247778

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10232793

This Preliminary information communicates diagnostics aids for rear view camera issues that may be encountered.

10232141

This informational bulletin provides information to the customer about the rear camera guidelines not being present at...

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times due to the VBM taking over the rear camera option.

10225708

This technical bulletin advises the technician to rest the MIL and diagnose additional DTCs for why the code is setting...

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and disabling the start/stop system.

10224304

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10217764

This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...

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U**** Byte 71 DTC.

10216358

This Preliminary information communicates diagnostics aids for rear view camera issues that may be encountered.

10213767

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10213022

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10210543

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10210194

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10209747

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10208991

This Preliminary information communicates a process to correct theconcern of Unable to contact OnStar after the 3G EOL...

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on 2015-2022 model year vehicles in the United States.

10201251

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10191232

This informational bulletin provides information on proper use of floor mats.

10191191

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10183782

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

Body & Paint

24 bulletins
11019516

This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when...

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addressing underbody component corrosion with customers.

11017016

This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...

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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

11015382

This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the...

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shipping film.

11014170

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...

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Guidelines.

11006511

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

11006282

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...

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Aluminum Wheels.

11000158

This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10250244

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10239124

This service bulletin provides information on Paintless Dent Repair Process.

10236041

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...

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Guidelines.

10235561

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10232283

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

10232136

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...

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Replacement Guidelines.

10217044

This bulletin describes the proper way to stow the charge cord during PDI using the Velcro strap in the trunk.

10216372

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10211770

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10210441

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10200151

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...

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Replacement Guidelines.

10200149

This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint...

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percentage.

10194114

This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and...

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that it is considered a normal condition.

10191164

This bulletin describes the proper way to stow the charge cord during PDI using the Velcro strap in the trunk.

10184504

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

10184503

Thins informational bulletin provides information on Paint-less Dent Repair Process.

10184499

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...

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Aluminum Wheels.

Lighting

20 bulletins
11019670

Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a...

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written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owners manual and warranty insert containing this information in English and Spanish.

11019591

Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a...

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written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owners manual and warranty insert containing this information in English and Spanish.

11017517

This service bulletin provides repair information to correct a customer concern of a Malfunction Indicator Lamp (MIL)...

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illuminated in Driver Information Center (DIC), a Reduced Propulsion message, and charging limited to 30% State of Charge (SOC).

11014238

This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...

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Replaced During Warranty Coverage Period.

11010493

This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...

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Replaced During Warranty Coverage Period.

11009764

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...

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Accessories.

11009088

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

11000550

This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...

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Coverage Period.

11000549

This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...

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Tires and PDI installed Limited Production Option (LPO) Tires.

10249011

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...

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Fog/Driving Lamp Damage.

10247552

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...

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Accessories.

10243719

This service bulletin provides repair information to correct a customer concern of a Malfunction Indicator Lamp (MIL)...

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illuminated in Driver Information Center (DIC), a Reduced Propulsion message, and charging limited to 30% State of Charge (SOC).

10239154

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

10237349

This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...

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Coverage Period.

10228912

This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.

10228192

This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...

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Coverage Period.

10217762

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

10213252

This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...

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Tires and PDI installed Limited Production Option (LPO) Tires.

10201285

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

10200153

This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty...

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Coverage Period.

Transmission

18 bulletins
11014577

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

11011420

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

11006421

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.

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The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

11001973

This service bulletin provides diagnostic aid information for DTC P2797, P2798 or P0C2D for Transmission Fluid Pump...

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Performance to correct a customer concern of a Propulsion Power is Reduced message on DIC combined with a Service Vehicle Soon MIL.

11001321

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10251902

This service bulletin provides diagnostic aid information for DTC P2797, P2798 or P0C2D for Transmission Fluid Pump...

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Performance to correct a customer concern of a Propulsion Power is Reduced message on DIC combined with a Service Vehicle Soon MIL.

10242309

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

10240188

This service bulletin provides diagnostic aid information for DTC P2797, P2798 or P0C2D for Transmission Fluid Pump...

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Performance to correct a customer concern of Propulsion Power is Reduced message on DIC combined with a Service Vehicle Soon MIL.

10232070

This service bulletin provides repair information to correct a customer concern of Blue or Black Screen and Service Rear...

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Vision System Message on Radio Display Shifting into Reverse.

10224285

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

10215624

This service bulletin provides repair information to correct a customer concern of Blue or Black Screen and Service Rear...

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Vision System Message on Radio Display Shifting into Reverse.

10213700

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

10209756

This service bulletin provides repair information to correct a customer concern of Blue or Black Screen and Service Rear...

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Vision System Message on Radio Display Shifting into Reverse.

10200152

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10197329

Customer Satisfaction Program.

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Certain vehicles may have a trigger link within the transmission range control module (TRCM) that is prone to fracture. If it fractures, the vehicle may be stuck in park. The driver may also notice a ?Service Transmission? Driver Information Center (DIC) message. Dealers are to replace the transmission range control module.

10191163

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

10187372

This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh...

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Shifts, Slips, or Flares.

10186058

This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh...

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Shifts, Slips, or Flares.

Brakes

17 bulletins
11023051

This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to...

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facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.

11016990

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

11014450

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

11011406

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

11007935

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...

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strut due to fluid leak.

11000599

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

10251704

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10247351

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10242314

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10240792

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10232835

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10230691

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10212628

This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector...

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and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors.

10212603

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

10209254

This service bulletin provides a procedure to adjust the I/P tie bar to correct a condition of A Pillar Molding Does not...

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Match IP Top Pad, Wont Stay Attached, and or Pops Up due to the adjustment being off.

10195128

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...

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strut due to fluid leak.

10182540

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

Hybrid & EV

15 bulletins
11029444

Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified.

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Dealers are to provide the customer with the latest design charging adapter.

11024496

This service bulletin provides dealers with Warranty Administration information on North American Charging Standard...

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(NACS) DC Adapter Warranty Claim Information.

11016155

This Preliminary information communicates Proper NACS charging adaptor usage.

11015213

This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.

11012703

This service bulletin provides dealers with Warranty Administration information on North American Charging Standard...

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(NACS) DC Adapter Warranty Claim Information.

11012694

This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.

11011996

This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or...

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USB Receptacle Inoperative.

11011961

This service bulletin provides dealers with Warranty Administration information on North American Charging Standard...

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(NACS) DC Adapter Warranty Claim Information.

11009467

This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.

11009448

This service bulletin provides dealers Warranty Administration - North American Charging Standard (NACS) DC Adapter...

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Warranty Claim Information.

11007721

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

10250265

This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.

10233358

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

10227401

This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or...

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USB Receptacle Inoperative.

10215761

EV Normal Characteristic ? Traction Steer.

Tires & Wheels

13 bulletins
11030974

This preliminary information communicates information about how to determine if a wheel and tires size change is...

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available.

11026104

This service bulletin provides information on Tire Sidewall Irregularities.

11015409

This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM...

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Vehicles.

10253770

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

10244274

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...

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repairs requiring balance and Road Force measurement.

10237340

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...

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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

10235799

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...

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repairs requiring balance and Road Force measurement.

10235716

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...

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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

10231519

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

10231518

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...

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ride characteristics of GM cars and trucks.

10213760

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

10213757

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...

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ride characteristics of GM cars and trucks.

10205738

This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance,...

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Shake, Flat Spotting) of GM Original Equipment Tires.

Fuel System

12 bulletins
11027701

This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and...

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advises of warranty direction.

11017173

This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for...

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analysis.

11009156

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

10253061

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure...

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the line is reinstalled correctly to avoid a no/low fuel pressure situation.

10242109

This service bulletin provides information on observing visible cracks on A/C Evaporator Hose and that it is a normal...

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condition.

10213816

This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable...

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diesel fuel.

10213759

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10212609

This information bulletin advised the tech of possible use of low fuel quality and the possible ramifications in...

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performance in regards to the customers concerns.

10208027

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

10199281

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...

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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

10198890

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...

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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

10183779

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

Infotainment

10 bulletins
11034769

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and...

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how to reset/clear the message.

11028977

Improvements to OnStar functionality.

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During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.

11018659

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and...

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how to reset/clear the message.

11007786

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and...

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how to reset/clear the message.

10245986

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and...

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how to reset/clear the message.

10239160

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and...

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how to reset/clear the message.

10232142

This service bulletin explains the normal operations of the backup cameras display on the radio.

10219362

This service bulletin provides information on Terms and Conditions/Privacy Statement App (TCPS App) Guide for...

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infotainment systems in a default factory demo mode.

10187428

This service bulletin provides information to aid a dealer/customer concern of Radio Unwanted Phantom Touch or...

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Non-Responsive to Touch After Cleaning/Disinfecting Radio Display.

10186101

This service bulletin provides information to aid a dealer/customer concern of Radio Unwanted Phantom Touch or...

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Non-Responsive to Touch After Cleaning/Disinfecting Radio Display.

HVAC & Climate

5 bulletins
11035340

PI to help diagnose A/C concern

11017031

This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...

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weather climates and testing those batteries.

11006290

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

10215643

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

10193463

This Preliminary information communicates to technician's if they have a low mileage vehicle with an Air Conditioning...

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inoperative condition with a P0534 to inspect the Air Compressor for leak and the possible area of the leak. Once verified of the leak in the compressor area to replace the compressor for the repair.

Software & Calibration

5 bulletins
10252776

Service Update Ended - This message is to inform dealers that Service Update N232432430 released on March 26, 2024...

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through GlobalConnect message GCUS-3-3188 has ended.

10242061

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10222777

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10213765

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10188403

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

Air Bags & Safety

3 bulletins
11019823

This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.

11006317

This Preliminary information communicates assistance in locating theRear seat belt comfort guidesin the parts catalog.

10239755

This service bulletin provides information on availability for a seat belt extender.

Suspension

1 bulletin
10200200

Service Update. On certain vehicles, the front left-hand side front suspension strut to the body fasteners may not be torqued properly.

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Dealers are to check the torque and replace the bolt if necessary.