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2020 Cadillac Xt4 TSBs

749 Technical Service Bulletins across 16 categories

Engine

200 bulletins
11026017

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

11025755

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

11019543

This service bulletin provides diagnostic repair information to correct an oil leak in the engine.

11017288

This Preliminary information communicates to dealers information related to aMalfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting.

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Advises the technician to perform Electric Engine Coolant Pump connection inspections. To clear the code to see if it resets current. If the code resets it advises toutilize Strategy Based Diagnosis. If the code does not reset, it advises to release the vehicle to the customer and that GM is aware of this issue.

11014455

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

11014233

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

11013243

This service bulletin provides diagnostic repair information to correct an oil leak in the engine.

11013069

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

11012183

This service bulletin provides diagnostic repair information to correct an oil leak on top of the engine that may be...

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coming from cam carrier- T-joint area.

11011900

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...

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issue.

11011782

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

11011225

This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal...

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characteristics of the vehicle.

11010490

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

11009756

This bulletin provides information on Policies Applicable to All U.S.

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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

11009453

This engineering information (EI Lite) closure ends the need for technicians to submit pictures using the FPR App...

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process in regard to coolant leaking around the Coolant Control Valve (CCV).

11009150

This Preliminary information communicates the potential for dtc P2B81 to be set as current or in history due to...

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increased friction in the wastegate valve.

11009057

This Preliminary information communicates the potential for dtc P2B81 to be set as current or in history due to...

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increased friction in the wastegate valve.

11008906

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

11007744

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

11007743

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

11007208

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

11007155

This informational bulletin advises the technician that the engine and related parts will be debited if found that the...

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tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.

11007121

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

11007116

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

11007115

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

11007091

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

11006470

This informational bulletin explains why more DEF is being used in diesel engines due to new emission standards.

11006293

This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted andnot start afterward.

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This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.

11006285

This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the...

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crankshaft sprocket to disengage from the crankshaft during crankshaft balancer or cam drive system component related serviceprocedures.

11005339

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...

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possibilities of what may happen using the incorrect filter.

11004761

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...

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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

11002441

This service bulletin provides information for engine oil life monitor operation calculation.

11001327

This service bulletin provides information for engine oil life monitor operation calculation.

10254012

This technical bulletin provides a procedure to correct the condition of Check Engine Lamp Illuminated on Driver...

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Information Center (DIC) with DTC P0451 Set.

10253526

This bulletin updates the position of General Motors on refinishing aluminum wheels.

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GM has determined that wheel refinishing under warranty will no longer be performed.

10253062

This Preliminary information communicates to dealers? information related to aMalfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting.

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Advises the technician to perform Electric Engine Coolant Pump connection inspections. To clear the code to see if it resets current. If the code resets it advises toutilize Strategy Based Diagnosis. If the code does not reset, it advises to release the vehicle to the customer and that GM is aware of this issue.

10252735

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...

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conductive finish.

10251890

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...

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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10251525

This engineering information (EI Lite) is requesting technicians use the FPR App process in regard to finding coolant...

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leaking around the Coolant Control Valve (CCV).

10250775

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10250505

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10250503

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10250347

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...

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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10250278

This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage...

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patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.

10249980

This Preliminary Information communication provides information to the technician about vibration complaints that are...

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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

10249579

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

10249295

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

10247780

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10247352

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

10245570

This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal...

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characteristics of the vehicle.

10245250

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10245248

This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage...

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patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.

10244326

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...

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Recommendations.

10244273

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

10244202

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10242844

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...

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possibilities of what may happen using the incorrect filter.

10242298

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10242262

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10242204

This informational bulletin advised the technician that the engine and related parts will be debited if found that the...

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tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.

10242070

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10241853

This informational bulletin explains why more DEF is being used in diesel engines due to new emission standards.

10240793

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

10240786

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10240359

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

10239101

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

10237846

This service bulletin provides information to dealership personnel on automatic transmission shift and engine...

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driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

10236164

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10235802

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...

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issue.

10235617

This service bulletin provides information to dealership personnel that after performing a brake inspection, brake pad...

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replacement, or any other repair that requires the caliper piston to be reseated may be causing DTC C05B0 to falsely set for eBoost applications.

10234142

This informational bulletin explains why more DEF is being used in diesel engines due to new emission standards.

10234141

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...

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issue.

10233969

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10233835

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10233831

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10233830

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

10233338

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10232815

This Preliminary information communicates that a rotational clicking noise heard after engine shut down is a design...

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characteristic and no repairs should be attempted.

10232811

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10232157

This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal...

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characteristics of the vehicle.

10230697

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10230683

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10230682

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10228886

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10228863

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...

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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10228226

This service bulletin provides information to dealership personnel that after performing a brake inspection, brake pad...

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replacement, or any other repair that requires the caliper piston to be reseated may be causing DTC C05B0 to falsely set for eBoost applications.

10227674

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10227396

This engineering information (EI) closure ends the need to gather further information from technicians in regards to...

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Vehicle Will Not Move When in Drive, Neutral and/or Reverse and DTCs P0746, P0747 Set.

10227241

This bulletin provides information on Policies Applicable to All U.S.

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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

10227056

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10225610

This technical bulletin provides a procedure to correct the condition of Check Engine Lamp Illuminated on Driver...

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Information Center (DIC) with DTC P0451 Set.

10224832

This engineering information (EI) is requesting information from technicians to perform the check list provided and...

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contact the engineer listed in regards to Vehicle Will Not Move When in Drive, Neutral and/or Reverse and DTCs P0746, P0747 Set.

10224309

This Preliminary Information communication provides information to the technician that General Motors and General Motors...

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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

10224273

This Preliminary Information communication provides information to the technician to not remove the torque converter...

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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

10222772

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

10222771

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10222770

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...

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Identification.

10222734

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

10222650

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10222205

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

10220319

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...

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engine is started while diagnosing for noise from the engine or transmission.

10220308

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...

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Recommendations.

10218873

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10216361

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10215660

Service Update - certain vehicles may have a condition where the ECM does not properly detect drift in the MAF sensor...

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signal and illuminate the Malfunction Indicator Lamp (Check Engine Light) as required. Dealers are to reprogram the engine control module.

10214501

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10213818

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

10213768

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...

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Turbochargers Returned to Warranty Part Center.

10213761

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10212910

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10212605

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10212588

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10210348

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10210347

This Preliminary information communicates the possibility of the engine running hot or overheating with no DTC's due to...

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inaccuratecoolant temperature sensor located on the coolant pump outlet pipe.

10210321

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10210286

This service bulletin provides diagnostic information/procedures to aid the service technician in diagnosing 9T45/50/60...

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automatic transmissions with low mileage and DTCs current or history related to the control solenoids and valves.

10210218

Special Coverage - certain vehicles may have a condition that could cause the evaporative emissions purge pump to fail.

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If this condition occurs, the Malfunction Indicator Light (Check Engine Light) will illuminate and a diagnostic trouble code will set. Dealers are to replace the evaporative emissions purge pump/canister as necessary. The repairs will be made at no charge to the customer.

10209980

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10209743

This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint.

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GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).

10208971

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10208066

This Preliminary information communicates to the dealers information related to a hot idle tick noise from the engine.

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Testing to isolate the noise to the upper engine / valve train and repair recommendations related to valve train components.

10208058

This Preliminary information communicates to the dealers information related to a hot idle tick noise from the engine.

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Testing to isolate the noise to the upper engine / valve train and repair recommendations related to valve train components.

10208034

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10208029

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10206726

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10205561

This service bulletin provides a procedure to install a winter grille cover to correct the customer concerns of Poor...

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Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler Icing, Malfunction Indicator Lamp (MIL) Illuminated.

10205554

This service bulletin provides diagnostic information/procedures to aid the service technician in diagnosing 9T45/50/60...

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automatic transmissions with low mileage and DTCs current or history related to the control solenoids and valves.

10205048

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10201318

This Preliminary information communicates a condition where the Video Processing Control Module is not able to be programmed to the vehicle.

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This PI offeres a couple workarounds while Engineering evaluates the concern.

10201310

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

10201307

This Preliminary information communicates a condition where the Video Processing Control Module is not able to be programmed to the vehicle.

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This PI offeres a couple workarounds while Engineering evaluates the concern.

10201290

This Preliminary information communicates a condition where the Video Processing Control Module is not able to be programmed to the vehicle.

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This PI offeres a couple workarounds while Engineering evaluates the concern.

10201281

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10200100

This engineering information (EI) is requesting information from technicians to perform the check list provided and...

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contact the engineer listed in regards to Check Engine Lamp illuminated on the Driver Information Center (DIC) and/or poor fuel fill, DTC P0451 Set.

10200099

This engineering information (EI) is requesting information from technicians to perform the check list provided and...

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contact the engineer listed in regards to Check Engine Lamp illuminated on the Driver Information Center (DIC) and/or poor fuel fill.

10199249

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10199238

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10198858

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10198847

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10197319

Service Update Bulletin.

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Certain vehicles equipped with a 2.0L Diesel Engine, RPO (LSQ), may have a condition where the diesel particulate filter, (DPF), sensor indicates a high soot loading has occurred. This could potentially cause a diagnostic trouble code (DTC) P244B to set, resulting in reduced power. Engine Control Module Reprogramming with SPS

10197282

This Preliminary information communicates the possibility of a inaccurate #1 Coolant Temperature Sensor causing the...

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engine to run hot or overheat with possible over temperature message displayed on DIC

10195126

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

10194081

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10194079

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...

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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10191235

This engineering informational bulletin is requesting information from technicians to perform the check list provided...

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and contact the engineer listed in regards to the Head Up Display (HUD) being blank.

10191207

This bulletin provides information on Policies Applicable to All U.S.

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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

10190430

This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the...

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crankshaft sprocket to disengage from the crankshaft during crankshaft balancer or cam drive system component related serviceprocedures.

10190396

This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the...

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crankshaft sprocket to disengage from the crankshaft during crankshaft balancer removal.

10188406

This engineering information (EI) bulletin is requesting information from technicians to perform the check list provided...

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and contact the engineer listed in regards a brake fluid leak being detected with DTC C2A22 Symptom 00 Set.

10187745

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10187627

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

10187625

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10187394

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10186106

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

10186104

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10186080

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10184509

This engineering informational bulletin is requesting information from technicians to perform the check list provided...

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and contact the engineer listed in regards to the Head Up Display (HUD) being blank.

10184501

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...

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Identification.

10184105

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10183788

This engineering information (EI) is requesting information from technicians to perform the check list provided and...

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contact the engineer listed in regards to the malfunction indicator lamp (MIL) illuminated.

10183126

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10181178

This Preliminary information communicates the possibility of a engine oil leak that may occur at the cam carrier gasket...

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T joint area due to improper amount of sealer be applied

10180317

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10179538

This engineering information (EI) is requesting information from technicians to perform the check list provided and...

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contact the engineer listed in regards to the malfunction indicator lamp (MIL) illuminated.

10179532

This engineering information (EI) ends the needs for information from the field regarding SD Code messages displayed on...

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the Radio Screen and/or Instrument Cluster - Navigation System Malfunction.

10178949

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...

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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10178295

This engineering information (EI) closure ends the need for information from technicians/field in regards to engine oil...

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found under their vehicle.

10178288

This bulletin provides information on Policies Applicable to All U.S.

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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

10176654

This engineering information (EI) is requesting information from technicians to perform the check list provided and...

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contact the engineer listed in regards to SD Code messages displayed on the Radio Screen and/or Instrument Cluster - Navigation System Malfunction.

10176607

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...

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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10175860

This engineering information (EI) bulletin is requesting information from technicians to perform the check list provided...

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and contact the engineer listed in regards a brake fluid leak being detected with DTC C2A22 Symptom 00 Set.

10175850

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10174445

This engineering information (EI) is requesting information from technicians to perform the check list provided and...

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contact the engineer listed in regards to engine oil found under their vehicle.

10173727

This Preliminary information communicates a possible BCM concern ifDTC P0747 sets during engine cranking when the...

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transmission is in park.

10173726

This Preliminary information communicates a possible BCM concern ifDTC P0747 sets during engine cranking when the...

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transmission is in park.

10173671

This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the...

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crankshaft sprocket to disengage from the crankshaft during crankshaft balancer removal.

10173414

This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by...

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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

10172784

This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a...

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guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10172650

Service Update - Certain vehicles may have a condition where the customer may be able to shift out of park with an expired latent fault mode counter.

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This will only occur after the customer ignores multiple driver information center (DIC) and chime warnings. By design, the vehicle should not allow the driver to shift out of park once the latent fault mode counter expires. Dealers are to reprogram the engine control module.

10172304

This Preliminary Information communication advises the technician that theRadio or Tuner, radio controls, Integrated...

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Center Stack, HUD's, IPC's, and radio displays are placed on restriction through the General Motors Technical Assistance Center. Dealers will need to contact General Motors Technical Assistance Center for further assistance.

10172300

This engineering informational bulletin is requesting information from the field on no crank / no start issue resulting...

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in a starter replacement due to the solenoid overheating.

10172293

This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for...

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customer concerns related to wheel alignment.

10171878

This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...

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correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10171300

This Preliminary Information communication advises the technician that theRadio or Tuner, radio controls, Integrated...

Read full bulletin

Center Stack, HUD's, IPC's, and radio displays are placed on restriction through the General Motors Technical Assistance Center. Dealers will need to contact General Motors Technical Assistance Center for further assistance.

10171260

This Preliminary information communicates a possible BCM concern ifDTC P0747 sets during engine cranking when the...

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transmission is in park.

10170502

This engineering information bulletin is requesting information from the field on no crank / no start issue resulting in...

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a starter replacement due to the solenoid overheating.

10170427

This Preliminary information communicates to dealers that if the SES/MIL light is on and there are multiple...

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communication codes stored to inspect the engine harness between the power steering gear and the rear of the transmission case.

10170418

This Preliminary information communicatesadvises the technician that the ECM part number will be placed on a parts...

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restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

10169638

N192273640 - Service Update.

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Certain vehicles may have an engine control module that does not process the axle torque reduction command intended to assist with the collision imminent braking feature. In certain conditions when the collision imminent braking feature is engaged, there may be an increase in stopping time and distance. Dealers are to reprogram the engine control module.

10169365

This engineering information bulletin is requesting information on paint quality issue that drives a warrantable item...

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type of repair on any 2019 or 2020 Cadillac Model and to submit a Field Product Report (FPR) using the FPR App.

10169361

This engineering informational bulletin is requesting information from technicians to perform the check list provided...

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and contact the engineer listed in regards.

10168961

This Preliminary information communicates to the dealera GDS2 error message (see below) might occur when trying to...

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deactivate the boost system when preforming the hydraulic bleed procedure. This concern could be caused by the B20 Brake Fluid Level Switch Connector and the B34D Engine Coolant Temperature Sensor 4 Connector have been swapped.

10168205

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10168175

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...

Read full bulletin

transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

10166671

This engineering informational bulletin is requesting information from technicians to perform the check list provided...

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and contact the engineer listed in regards to a check engine lamp illuminated and DTC P0451 set.

10165904

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10165863

This Preliminary information communicatesadvises the technician that the ECM part number will be placed on a parts...

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restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

10165124

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

Read full bulletin

GDS 2.

10165122

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10165121

This informational bulletin provides information on replacing the intake manifold when the engine is replaced after...

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severe internal engine damage.

10163193

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

Pre-Delivery & Maintenance

178 bulletins
11020254

This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may...

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not pass California smog inspection or smog inspection in other states.

11017839

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11017244

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

Read full bulletin

causing multiple customer concerns that do not have other diagnostic methods to identify them.

11017207

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...

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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11017035

This service bulletin provides repair information to correct a customer concern of Vehicle Will Not Lock and Unlock...

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(Loss of Active Functions) Crank or Start (Loss of Passive Functions) with DTC P0513 Set.

11016948

This service bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock (Active...

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Functions Work) but Will Not Crank or Start (Loss of Passive Functions Do Not Work).

11016946

This service bulletin provides repair information to correct a customer concern of No Crank, No Start, Quick...

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Start/Stall, No FOB Detected, Key FOBs Inoperative, B3924 00, B3925 00, B3926 00, B3927 00, B3928 00 Set.

11015573

This service bulletin provides repair information to correct a customer concern of a loss of cabin heat.

11015567

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

11015387

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

11014563

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

Read full bulletin

programs.

11014230

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

Read full bulletin

before being sold (prepping) to the customer.

11014222

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...

Read full bulletin

that request to disable or enable content.

11014171

This service bulletin provides information on proper use of floor mats.

11012930

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

Read full bulletin

programs.

11012690

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.

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Only).

11011709

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

Read full bulletin

before being sold (prepping) to the customer.

11010576

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...

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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

11010495

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

11010491

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

Read full bulletin

programs.

11010488

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program.

11009039

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

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identification for warranty transactions (U.S. Only).

11009037

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

11008956

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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and Canada Dealers Only).

11008898

The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.

11007718

This service bulletin explains how to identify possible DEF system contamination.

11006682

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

11006644

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

11006371

This service bulletin provides information for dealers/technicians on the process to disable and enable passive...

Read full bulletin

unlocking.

11006278

This service bulletin describes the U.S.

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Dealer Special Tool Loan Program process.

11005311

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

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operation.

11004941

This service bulletin advises the technician that the purge pump part number has changed and limited supply.

11004624

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

11004558

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.

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Dealers Only).

11002312

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...

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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11001972

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...

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the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.

11001971

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...

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repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

11001325

This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle...

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services and maintenance on vehicles originating/sold in Canada.

11000602

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

11000576

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...

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the warranty transaction submission procedures that support the Personal Property Damage process.

11000575

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

11000163

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

Read full bulletin

before being sold (prepping) to the customer.

11000162

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

Read full bulletin

causing multiple customer concerns that do not have other diagnostic methods to identify them.

11000160

This service bulletin provides information on proper use of floor mats.

11000157

This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME)...

Read full bulletin

FAQs.

11000120

This service bulletin provides information for dealers/technicians on the process to disable and enable passive...

Read full bulletin

unlocking.

11000119

This service bulletin provides technicians with information to help identify the differences between what is considered...

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a fluid leak, and what is considered fluid seepage.

10252126

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...

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Assistance Center (TAC).

10251889

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10251888

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

Read full bulletin

programs.

10251635

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...

Read full bulletin

shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

10251513

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10250258

This service bulletin provides Information on Purge Pump Part Replacement and Purge pump Part Number Interchangeability.

10249535

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...

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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

10245559

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...

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that request to disable or enable content.

10245395

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...

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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

10244315

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program.

10244201

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

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Only).

10244200

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

Read full bulletin

and Canada Dealers Only).

10244174

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

10243717

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

10242842

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

Read full bulletin

submit a Pre-Repair Authorization (PRA).

10242207

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

Read full bulletin

submit a Pre-Repair Authorization (PRA).

10242206

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

10241415

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10239658

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

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warped or misshapen.

10239645

This service bulletin provides information for dealers/technicians on Over the Air (OTA) and In Market Enhancement (IME)...

Read full bulletin

FAQs.

10239102

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

Read full bulletin

causing multiple customer concerns that do not have other diagnostic methods to identify them.

10239039

This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs.

10238190

This service bulletin describes the U.S.

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Dealer Special Tool Loan Program process.

10237960

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...

Read full bulletin

Assistance Center (TAC).

10237843

This service bulletin provides repair information to correct a customer concern of Rear View Camera Issues - DTCs B395A,...

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B395B, B395C, B101E, B101D.

10237841

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

Read full bulletin

Dealers Only).

10235798

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10235713

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

10235397

This service bulletin explains how to identify possible DEF system contamination.

10234621

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10234620

This service bulletin provides information on proper use of floor mats.

10234186

This service bulletin provides repair information to correct a customer concern of Rear View Camera Coaxial Related...

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Issues - DTCs B395A, B395B, B395C, B101E, B101D.

10234147

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.

Read full bulletin

Dealers Only).

10234144

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

Read full bulletin

vehicles before being sold (prepping) to the customer.

10234110

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

Read full bulletin

Spin-On Oil Filters.

10234107

This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs.

10234105

This service bulletin explains how to identify possible DEF system contamination.

10232469

This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted...

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to GM for payment.

10232288

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

Read full bulletin

identification for warranty transactions (U.S. Only).

10232287

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10232275

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

Read full bulletin

operation.

10232143

This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S.

Read full bulletin

Only).

10232069

This service bulletin provides information for dealers/technicians on the process to disable and enable passive...

Read full bulletin

unlocking.

10231374

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...

Read full bulletin

the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.

10231364

This service bulletin provides information for dealers/technicians on the process to disable and enable passive...

Read full bulletin

unlocking.

10231302

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

Read full bulletin

Dealers Only).

10230612

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...

Read full bulletin

that request to disable or enable content.

10228906

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...

Read full bulletin

the warranty transaction submission procedures that support the Personal Property Damage process.

10227373

This service bulletin provides information for dealers/technicians on Front Seat Adjuster Track Service Part...

Read full bulletin

Availability Separate from Complete Seat Cushion Frame Assembly.

10224831

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

Read full bulletin

(WPC) Parts Return Program.

10224820

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

Read full bulletin

Only).

10222841

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...

Read full bulletin

E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

10222839

This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.

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and Canada.

10222796

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

Read full bulletin

Spin-On Oil Filters.

10222776

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

Read full bulletin

causing multiple customer concerns that do not have other diagnostic methods to identify them.

10222733

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10222661

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...

Read full bulletin

the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.

10222649

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10219389

This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs...

Read full bulletin

(North America ONLY).

10219284

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

Read full bulletin

submit a Pre-Repair Authorization (PRA).

10219278

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10219268

This service bulletin provides a procedure to correct a condition of a squeak/squawk noise over small/medium bumps.

10217048

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

10217043

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

10215655

This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.

10215652

This service bulletin provides repair information to correct a customer concern of a loss of cabin heat.

10215628

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

10215626

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

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warped or misshapen.

10214869

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10214223

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...

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that request to disable or enable content.

10213766

This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program Information.

10213762

This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10213036

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

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vehicles before being sold (prepping) to the customer.

10212925

This service bulletin provides repair information to correct a customer concern of a loss of cabin heat.

10212633

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.

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Dealers Only).

10212625

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10211658

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...

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independent causes (GM Canada Dealers Only).

10211072

This service bulletin provides information for dealers/technicians on Front Seat Adjuster Track Service Part...

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Availability Separate from Complete Seat Cushion Frame Assembly.

10210841

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

10209977

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

10209921

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10205737

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...

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Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.

10205562

This service bulletin advises the technician to order a winter grille cover if not found in vehicle or to install the...

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cover one time.

10205539

This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front...

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grille or radiator area.

10200154

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

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operation.

10200137

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...

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that request to disable or enable content.

10200090

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

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Only).

10200089

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

10200088

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

10199264

This service bulletin provides a repair procedure to correct a customer concern of Whistle or Hoot/Woot Noise Heard from...

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Under Vehicle in Cold Ambient Temperatures.

10199235

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

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Pre-Repair Authorization (PRA).

10199234

This service bulletin provides information for dealers/technicians on the process to disable and enable passive...

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unlocking.

10198873

This service bulletin provides a repair procedure to correct a customer concern of Whistle or Hoot/Woot Noise Heard from...

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Under Vehicle in Cold Ambient Temperatures.

10198844

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

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Pre-Repair Authorization (PRA).

10198843

This service bulletin provides information for dealers/technicians on the process to disable and enable passive...

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unlocking.

10195149

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

10195127

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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Dealers Only).

10194101

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...

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the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).

10194082

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

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identification for warranty transactions (U.S. Only).

10192031

This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs...

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(North America ONLY).

10191233

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10191217

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

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vehicles before sold (prepping) to the customer.

10191215

This service bulletin provides information for dealers/technicians on Vehicles that Will Not Hold Set Cruise Control...

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Speed in Enhanced Cruise Control Mode.

10191192

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

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Pre-Repair Authorization (PRA).

10188401

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

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warped or misshapen.

10187626

This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.

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Only).

10187379

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

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Pre-Repair Authorization (PRA).

10186105

This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.

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Only).

10186065

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

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Pre-Repair Authorization (PRA).

10184480

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.

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Only).

10183780

This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated...

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(CCND) Labor Operation Numbers.

10183211

This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and...

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PF48.

10181724

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10181675

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

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Pre-Repair Authorization (PRA) (US dealers only).

10180697

This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program Information.

10178293

This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program Information.

10178291

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10174307

This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program Information.

10174303

This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance...

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programs.

10174301

This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated...

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(CCND) Labor Operation Numbers.

10173418

This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S.

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Only).

10173415

This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.

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Only).

10172773

This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle...

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services and maintenance on vehicles originating/sold in Canada.

10172285

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...

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repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

10171888

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

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Pre-Repair Authorization (PRA) (US dealers only).

10171875

This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles...

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that may not pass California smog inspection or smog inspection in other states.

10170498

This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398,...

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E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

10168188

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

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Pre-Repair Authorization (PRA) (US dealers only).

10166638

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10165127

This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399,...

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E4403, M4404, M4413, E4414, E4423, E4491 or E6961).

10165087

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

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identification for warranty transactions (U.S. Only).

Electrical

71 bulletins
11029950

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC'ss

11028658

This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure...

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Sensor causing dtc P04FB to set.

11027697

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC's

11027617

This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure...

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Sensor causing dtc P04FB to set.

11026720

This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure...

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Sensor causing dtc P04FB to set.

11024460

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC's

11024455

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC's

11024439

The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.

11021792

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

11019017

This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the...

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load on the system that may be causing a drain.

11017595

This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use...

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for certain repairs, such as Wiring Harness Repairs.

11017285

This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure...

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Sensor causing dtc P04FB to set.

11016984

This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure...

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Sensor causing dtc P04FB to set.

11014634

This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure...

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Sensor causing dtc P04FB to set.

11014239

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

11012929

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

11012189

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

11011805

This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...

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repairing wiring harnesses.

11010901

This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the...

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load on the system that may be causing a drain.

11010545

This service bulletin provides information on key code security rules and information on GM keycode look-up applications...

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(U.S).

11010421

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

11009760

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

11007196

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

11006621

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.

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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

11001380

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

11000164

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

10254014

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

10253527

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10252774

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10250276

This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) FAQs.

10249959

This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure...

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Sensor causing dtc P04FB to set.

10249294

This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...

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repairing wiring harnesses.

10247192

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10243981

This service bulletin provides a procedure to replace the starter if found the cause of the rattle noise.

10239638

This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) FAQs.

10239116

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

10239057

This service bulletin provides repair information to dealers to Replace Video Processing Module (VPM) When Programming...

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Fails.

10237659

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10235405

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

10235398

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10234219

This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure...

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Sensor causing dtc P04FB to set.

10234163

This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) FAQs.

10231893

This service bulletin provides information for U.S.

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dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.

10231672

This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure...

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Sensor causing dtc P04FB to set.

10230603

This service bulletin provides information for U.S.

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dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.

10225615

This service bulletin provides information on Module Harvesting.

10217070

This service bulletin provides repair information to correct a customer concern of a Service AWD Message in DIC at...

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Ignition On with DTC C056D Set.

10215629

This service bulletin provides information for U.S.

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dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.

10213792

This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure...

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Sensor causing dtc P04FB to set.

10213791

This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and...

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causing a battery draw.

10213535

This service bulletin provides information for U.S.

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dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.

10208983

This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and...

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causing a battery draw.

10208021

This Preliminary Information communicates to thetechnician that some customers may comment on the operation of their...

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haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).

10205595

This service bulletin provides a procedure to replace the starter if found the cause of the rattle noise.

10205059

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10201252

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10191206

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10190426

This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and...

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causing a battery draw.

10188402

This service bulletin announces that the Part Restriction and Ordering Process Information for OnStar Vehicle...

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Communication Interface Modules (VCIM) (GMNA Only) has ended.

10181695

This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center...

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(DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.

10180315

This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center...

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(DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.

10178303

This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and...

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causing a battery draw.

10178282

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10175767

This technical bulletin provides a diagnostic procedure to correct a condition of Vehicle Will Not Start and/or Starter...

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Inoperative or Not Disengaging.

10174304

This warranty administration bulletin explains to the technician that when using wiring repair labor operations,...

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additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.

10172292

This bulletin provides information regarding Part Restriction and Ordering Process Information for OnStar Vehicle...

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Communication Interface Modules (VCIM) (GMNA Only).

10171270

This Preliminary Information communicates to thetechnician that some customers may comment on the operation of their...

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haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).

10170484

This Preliminary Information communicates to thetechnician that some customers may comment on the operation of their...

Read full bulletin

haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).

10169357

This informational bulletin provides information on key code security rules and information on GM keycode look-up...

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applications.

10168208

This informational bulletin provides information on key code security and information on GM key code look up...

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applications.

10165126

This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part...

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Number in eSI and how to locate the part(s) in the EPC.

Other

63 bulletins
11027601

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11024448

This PI gives the dealer direction on a shudder shake low speed for a possible fluid condition.

11023345

This PI gives the dealer direction on a shudder shake low speed for a possible fluid condition.

11023091

New Vehicle Monitoring Programs Section in IVH

11022084

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11020809

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

11019693

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11019074

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019073

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019072

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11017263

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...

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system and replace the parts that may be contaminated due to oil in system.

11016942

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...

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system and replace the parts that may be contaminated due to oil in system.

11013269

This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.

11011444

This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM...

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technical assistance case using the dealer case management tool.

11011367

This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.

11011119

This Preliminary information communicates to dealers GM is working on a solution for outdated Apps

11009170

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

11008986

This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...

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U**** Byte 71 DTC.

11004557

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10249590

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10247778

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10247194

This informational bulletin provides Information on Purge Pump Part Replacement and Purge Part Number Interchange.

10244214

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10232793

This Preliminary information communicates diagnostics aids for rear view camera issues that may be encountered.

10225708

This technical bulletin advises the technician to rest the MIL and diagnose additional DTCs for why the code is setting...

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and disabling the start/stop system.

10224304

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10217764

This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...

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U**** Byte 71 DTC.

10216358

This Preliminary information communicates diagnostics aids for rear view camera issues that may be encountered.

10213767

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10213022

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10210543

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10210194

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10209747

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10208991

This Preliminary information communicates a process to correct theconcern of Unable to contact OnStar after the 3G EOL...

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on 2015-2022 model year vehicles in the United States.

10201251

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10191232

This informational bulletin provides information on proper use of floor mats.

10191191

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10187193

This Preliminary information communicates to the technicians to replace the CAC outlet hose if damaged.

10185742

This Preliminary information communicates to the technicians to replace the CAC outlet hose if damaged.

10183782

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10180299

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10179408

This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.

10176649

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10176644

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...

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higher CSi scores.

10176640

This technical bulletin provides a procedure to correct a condition of a squeak/squawk noise over small/medium bumps.

10175852

This informational bulletin provides information on interior cleaning products and what is offered to clean the...

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interiors of GM vehicles.

10175765

This informational bulletin provides information about a GDS2 error message being on due to connector being swapped...

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during reassembly.

10174302

This informational bulletin provides information on interior cleaning products and what is offered to clean the...

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interiors of GM vehicles.

10174299

This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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Dealers Only).

10174292

This technical bulletin provides repair information to correct a customer concern of Instrument Cluster Distance to...

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Empty May Be Missing a Digit.

10173402

This technical bulletin provides repair information to correct a customer concern of Driver Information Center Welcome...

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Logo Flickers When Entering Vehicle.

10173393

This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the...

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front grille or radiator area.

10171893

This technical bulletin provides repair information to correct a customer concern of Intermittent or Continuous Horn...

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Blowing, Horn Activation Sensitive to the Touch.

10171887

This informational bulletin provides information for dealers/technicians on the process to disable and enable passive...

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unlocking.

10171289

This Preliminary information communicates the possibility of DTCP3075 being set current or history due to low coolant...

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level or air trapped in cooling system.

10169355

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10169351

This technical bulletin provides repair information to correct a customer concern of Phone Ringer Volume Turned Down or...

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Too Quiet.

10168212

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...

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normal operations.

10168207

This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada...

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Only).

10168204

This informational bulletin provides information on comebacks prevention information and using customer concern...

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verification sheets (CCVS).

10168186

This informational bulletin provides information for dealers/technicians on the process to disable and enable passive...

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unlocking.

10166661

This technical bulletin provides repair information to correct a customer concern of hearing an upper B-Pillar rattle...

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noise.

10163900

This informational bulletin provides process information for the (GWM) and (WPC) parts return program.

Lighting

41 bulletins
11019670

Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a...

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written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owners manual and warranty insert containing this information in English and Spanish.

11019591

Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a...

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written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owners manual and warranty insert containing this information in English and Spanish.

11019378

This service bulletin provides a procedure to replace the FPDCM if found to cause customers concerns of Crank No Start,...

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Stalling, Malfunction Indicator Lamp (MIL) Illuminated DTC P023F or P129F Set.

11017443

This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL)...

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Illuminated - DTC P3055 Set.

11014238

This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...

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Replaced During Warranty Coverage Period.

11011205

This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance...

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Schedules.

11010493

This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...

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Replaced During Warranty Coverage Period.

11009764

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...

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Accessories.

11009088

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

11000550

This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...

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Coverage Period.

11000549

This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...

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Tires and PDI installed Limited Production Option (LPO) Tires.

10250006

This Preliminary information communicates to dealers of a known issue with failed map update

10249011

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...

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Fog/Driving Lamp Damage.

10247552

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...

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Accessories.

10239154

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

10237387

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

10237349

This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...

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Coverage Period.

10234145

This service bulletin provides repair information to correct a customer concern of seeing front headlamp protective tape...

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peeling.

10228912

This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.

10228192

This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...

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Coverage Period.

10217762

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

10213252

This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...

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Tires and PDI installed Limited Production Option (LPO) Tires.

10207917

This service bulletin provides a service procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL)...

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Illuminated - DTC P3075 Set.

10207916

This service bulletin provides repair information for dealers/technicians to correct a customer concern of a Malfunction...

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Indicator Lamp Illuminated with DTC P26BB Set.

10206730

This Preliminary information communicates to the dealer thatacustomermay comment that the MIL light is illuminated.

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The technician may find P1098 and/or P26BB set current or history. That this may be caused by a software anomaly, and that GM is currently looking into the issue. It provides testing and related direction based on the results.

10205577

This service bulletin provides a service procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL)...

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Illuminated - DTC P3075 Set.

10205576

This service bulletin provides repair information for dealers/technicians to correct a customer concern of a Malfunction...

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Indicator Lamp Illuminated with DTC P26BB Set.

10201285

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

10200153

This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty...

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Coverage Period.

10200140

This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL)...

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Illuminated - DTC P3055 Set.

10182571

This Preliminary information communicates to the dealer thatacustomermay comment that the MIL light is illuminated.

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The technician may find P1098 and/or P26BB set current or history. That this may be caused by a software anomaly, and that GM is currently looking into the issue. It provides testing and related direction based on the results.

10182554

This Preliminary information communicates to the dealer thatacustomermay comment that the MIL light is illuminated.

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The technician may find P1098 and/or P26BB set current or history. That this may be caused by a software anomaly, and that GM is currently looking into the issue. It provides testing and related direction based on the results.

10178346

This Preliminary information communicates to the dealer thatacustomermay comment that the MIL light is illuminated.

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The technician may find P1098 and/or P26BB set current or history. That this may be caused by a software anomaly, and that GM is currently looking into the issue. It provides testing and related direction based on the results.

10176324

This Preliminary information communicates to the dealer thatacustomermay comment that the MIL light is illuminated.

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The technician may find P1098 and/or P26BB set current or history. That this may be caused by a software anomaly, and that GM is currently looking into the issue. It provides testing and related direction based on the results.

10173703

This Preliminary information communicates to the dealer thatacustomermay comment that the MIL light is illuminated.

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The technician may find P1098 and/or P26BB set current or history. That this may be caused by a software anomaly, and that GM is currently looking into the issue. It provides testing and related direction based on the results.

10173416

This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and...

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the Proper use of GM Simplified Maintenance Schedules.

10172294

This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During...

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Warranty Coverage Period.

10171288

This Preliminary information communicates to the dealer thatacustomermay comment that the MIL light is illuminated.

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The technician may find P1098 and/or P26BB set current or history. That this may be caused by a software anomaly, and that GM is currently looking into the issue. It provides testing and related direction based on the results.

10169354

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...

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Guidelines.

10165884

This Preliminary information communicates to the dealer thatacustomermay comment that the MIL light is illuminated.

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The technician may find P1098 and/or P26BB set current or history. That this may be caused by a software anomaly, and that GM is currently looking into the issue. It provides testing and related direction based on the results.

10165123

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

Transmission

38 bulletins
11024485

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...

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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

11014577

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

11011989

This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.

11011904

This service bulletin provides 9th gear operation information to respond to customers that may comment on transmission...

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shift operation.

11011420

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

11006421

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.

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The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

11001321

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10250248

This service bulletin provides information on a normal characteristic of a transmission that will not shift into...

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overdrive range during cold ambient temperatures.

10242843

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...

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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

10242309

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

10242106

This service bulletin provides 9th gear operation information to respond to customers that may comment on transmission...

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shift operation.

10239647

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

10239103

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

10234619

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10232070

This service bulletin provides repair information to correct a customer concern of Blue or Black Screen and Service Rear...

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Vision System Message on Radio Display Shifting into Reverse.

10231891

This service bulletin provides information on a normal characteristic of a transmission that will not shift into...

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overdrive range during cold ambient temperatures.

10224285

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

10219391

This service bulletin provides 9th gear operation information to respond to customers that may comment on transmission...

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shift operation.

10215624

This service bulletin provides repair information to correct a customer concern of Blue or Black Screen and Service Rear...

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Vision System Message on Radio Display Shifting into Reverse.

10213700

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

10210404

This service bulletin provides 9th gear operation information to respond to customers that may comment on transmission...

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shift operation.

10209756

This service bulletin provides repair information to correct a customer concern of Blue or Black Screen and Service Rear...

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Vision System Message on Radio Display Shifting into Reverse.

10209260

This technical bulletin provides repair information to correct a customer concern of Black Screen on Radio Display...

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Shifting into Reverse.

10207910

This service bulletin provides 9th gear operation information to respond to customers that may comment on transmission...

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shift operation.

10200152

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10199239

This service bulletin provides repair information to correct a customer concern of Blue or Black Screen and Service Rear...

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Vision System Message on Radio Display Shifting into Reverse.

10198848

This service bulletin provides repair information to correct a customer concern of Blue or Black Screen and Service Rear...

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Vision System Message on Radio Display Shifting into Reverse.

10197283

This Preliminary information communicates that a possible trans fluid leak found mayonly be residual fluid that was left...

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during the assembly process with no repairs needed if no dye is detected after cleaning and re-evaluation.

10191163

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

10189168

Service Update. On certain vehicles equipped with automatic transmissions, the clutch spring retaining ring may not be fully seated.

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Vehicles with this condition may set DTC Code P0747 and the MIL light (malfunction indicator light) will illuminate. This typically occurs at low mileage. Dealers will inspect the transmission by following the procedure and if it fails, the transmission will be replaced.

10187372

This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh...

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Shifts, Slips, or Flares.

10187226

Service Update. On certain vehicles equipped with automatic transmissions, the clutch spring retaining ring may not be fully seated.

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Vehicles with this condition may set DTC Code P0747 and the MIL light (malfunction indicator light) will illuminate. This typically occurs at low mileage. Dealers are to perform the inspection procedure contained within this bulletin.

10186058

This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh...

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Shifts, Slips, or Flares.

10184482

This technical bulletin provides repair information to correct a customer concern of Blue or Black Screen and Service...

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Rear Vision System Message on Radio Display Shifting into Reverse.

10181660

This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh...

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Shifts, Slips, or Flares.

10178388

This Preliminary information communicates that a possible trans fluid leak found mayonly be residual fluid that was left...

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during the assembly process with no repairs needed if no dye is detected after cleaning and re-evaluation.

10168192

This informational bulletin advises the tech of a possible normal condition caused when the transmission performs a 1-2...

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upshift at light throttle and why the D in the PRNDL will flash.

10165079

This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering...

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gear due to seeing grease or sealant on certain locations on the gear.

Body & Paint

38 bulletins
11019516

This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when...

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addressing underbody component corrosion with customers.

11017016

This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...

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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

11015382

This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the...

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shipping film.

11014170

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...

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Guidelines.

11009519

This technical bulletin provides a procedure to correct the condition of Excessive Waviness, Wrinkling or Sag in the...

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Sunroof Sunshade.

11006511

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

11006282

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...

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Aluminum Wheels.

11000158

This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10250244

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10239124

This service bulletin provides information on Paintless Dent Repair Process.

10236041

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...

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Guidelines.

10235561

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10233336

This service bulletin provides repair information to correct a customer concern of the front fascia paint chipping at...

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headlamp opening.

10232283

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

10232136

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...

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Replacement Guidelines.

10216372

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10211770

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10210441

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10205055

This service bulletin provides repair information to correct a customer concern of the front fascia paint chipping at...

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headlamp opening.

10200151

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...

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Replacement Guidelines.

10200149

This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint...

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percentage.

10194114

This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and...

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that it is considered a normal condition.

10184504

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

10184503

Thins informational bulletin provides information on Paint-less Dent Repair Process.

10184499

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...

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Aluminum Wheels.

10181689

This technical bulletin provides repair information to correct a customer concern of the front fascia paint chipping at...

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headlamp opening.

10178338

This Preliminary information communicates a work around when only 11 digit PUN(Part Unique Number) is seen on Service...

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Solenoid Body Assembly.

10178267

This technical bulletin provides repair information to correct a customer concern of the front fascia paint chipping at...

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headlamp opening.

10176647

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10176646

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10176629

This technical bulletin provides repair information to correct a customer concern of the front fascia paint chipping at...

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headlamp opening.

10175855

This preliminary informational bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10175853

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10173725

This Preliminary information communicates a work around when only 11 digit PUN(Part Unique Number) is seen on Service...

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Solenoid Body Assembly.

10172341

This Preliminary information communicates a work around when only 11 digit PUN(Part Unique Number) is seen on Service...

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Solenoid Body Assembly.

10171302

This Preliminary information communicates a work around when only 11 digit PUN(Part Unique Number) is seen on Service...

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Solenoid Body Assembly.

10169356

This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...

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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

10167460

This Preliminary Information communication provides information to the technician about vehicles thatmay have Service...

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Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.

Infotainment

34 bulletins
11012908

This service bulletin provides information for customers/dealers/technicians on Normal Camera Display Operation -...

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Flashing Diamond - Spot - or UFO like image on Camera Display.

11011131

This tehcnical bulletin provides a procedure to correct the condition of Rear View Camera Black Screen with DTC B395A...

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sym 72.

10251913

This technical bulletin provides repair information to correct a customer concern of U170 Radio Software Update.

10234162

This service bulletin provides repair information on Radio Software Version U168 Update to correct customer concerns of...

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radio software issues.

10231520

This service bulletin provides information for customers/dealers/technicians on Normal Camera Display Operation -...

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Flashing Diamond - Spot - or UFO like image on Camera Display.

10231392

This service bulletin provides repair information to correct a customer concern of Head Up Display (HUD) Blank,...

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Non-Responsive to Brightness, Aim, or Page Controls, DTC U1518 Set.

10214208

This technical bulletin provides repair information to correct a customer concern of Head Up Display (HUD) Blank,...

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Non-Responsive to Brightness, Aim, or Page Controls, DTC U1518 Set.

10213496

This service bulletin provides repair information to correct a customer concern of Head Up Display (HUD) Blank,...

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Non-Responsive to Brightness, Aim, or Page Controls, DTC U1518 Set.

10205548

This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation...

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- Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.

10200144

This service bulletin provides U157 software update information to correct customer concerns of radio Software related...

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issues.

10200132

This technical bulletin provides repair information to correct a customer concern of Head Up Display (HUD) Blank,...

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Non-Responsive to Brightness, Aim, or Page Controls, DTC U1518 Set.

10199265

This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation...

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- Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.

10198874

This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation...

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- Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.

10187428

This service bulletin provides information to aid a dealer/customer concern of Radio Unwanted Phantom Touch or...

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Non-Responsive to Touch After Cleaning/Disinfecting Radio Display.

10187411

This technical bulletin provides programming information for Radio Software Version U150 Update to correct software...

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issues on infotainment systems IOS, IOT or IOU.

10186101

This service bulletin provides information to aid a dealer/customer concern of Radio Unwanted Phantom Touch or...

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Non-Responsive to Touch After Cleaning/Disinfecting Radio Display.

10186084

This technical bulletin provides programming information for Radio Software Version U150 Update to correct software...

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issues on infotainment systems IOS, IOT or IOU.

10184493

This technical bulletin provides programming information for Radio Software Version U150 Update to correct software...

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issues on infotainment systems IOS, IOT or IOU.

10181722

This technical bulletin provides repair information to correct a customer concern of Radio Software Version U150 Update.

10181157

This Preliminary information communicates information on radio software anamolies and future radio software updates to...

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correct the concern.

10181156

This Preliminary information communicates an XM service concern of no audio at startup until a channel change and...

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directs to contact XM for direct support.

10180308

This technical bulletin provides repair information to correct a customer concern of SD Card Removed Error Message...

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Displayed on Instrument Panel Cluster (IPC).

10178366

This Preliminary information communicates an XM service concern of no audio at startup until a channel change and...

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directs to contact XM for direct support.

10178335

This Preliminary information communicates information on radio software anamolies and future radio software updates to...

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correct the concern.

10178255

This informational bulletin provides information for dealers/technicians on Head-Up Display (HUD) on Vehicles Model Year...

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2017 and Newer Having Rotational Feature that Allows for Adjusting of Angle of HUD Image.

10176618

This Technical bulletin provides a service procedure for dealers/technicians on installation of Radio Software Version...

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U148 Over-the-Air Update.

10176318

This Preliminary information communicates an XM service concern of no audio at startup until a channel change and...

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directs to contact XM for direct support.

10175766

This technical bulletin provides repair information to correct a customer concern of Blank Radio Display or No Audio.

10175749

This technical bulletin provides repair information to correct a customer concern of Blue Screen and Service Rear Vision...

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System Message on Radio Display.

10174088

This informational bulletin provides information for dealers/technicians on Accessory Rear Seat Infotainment (RSI) Shuts...

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Off, Coinciding with Closing of Door or Liftgate.

10174085

This technical bulletin provides repair information to correct a customer concern of SD Card Removed Error Message...

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Displayed on Instrument Panel Cluster (IPC).

10170491

This Technical bulletin provides a service procedure for dealers/technicians on installation of Radio Software Version...

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U148 Over-the-Air Update.

10165084

This informational bulletin provides information on Loss of Phone Pairing or Favorites, Last Setting of Volume, Station,...

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App, and Audio Settings Change When Vehicle Shuts Down in Demo Mode and that this is considered a normal characteristic of the vehicle in demo mode.

10164113

This informational bulletin provides information for dealers/technicians on Information on Head-Up Display (HUD) on...

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Vehicles Model Year 2017 and Newer Has Rotational Feature that Allows for Adjusting of the Angle of the HUD Image.

Brakes

26 bulletins
11023051

This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to...

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facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.

11016990

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

11014450

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

11011406

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

11007935

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...

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strut due to fluid leak.

11006670

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...

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disk on gasket sealing surfaces or reused parts.

11000599

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

10251704

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10247351

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10242314

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10240792

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10233829

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...

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disk on gasket sealing surfaces or reused parts.

10232835

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10232149

This service bulletin provides a procedure to correct a condition of front brake squeal noise.

10230691

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10222732

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...

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disk on gasket sealing surfaces or reused parts.

10212628

This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector...

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and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors.

10212603

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

10195128

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...

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strut due to fluid leak.

10191198

This service bulletin provides a procedure to correct a condition of front brake squeal noise.

10187752

This service bulletin provides a procedure to correct a condition of front brake squeal noise.

10182540

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10175754

This technical bulletin provides a procedure to correct a condition of front brake squeal noise.

10171903

This technical bulletin provides a procedure to correct a condition of front brake squeal noise.

10167425

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10165868

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

Fuel System

23 bulletins
11027701

This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and...

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advises of warranty direction.

11019503

This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State...

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who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.

11017173

This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for...

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analysis.

11009532

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

11009531

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

11009156

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

11007095

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

11004727

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

10253061

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure...

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the line is reinstalled correctly to avoid a no/low fuel pressure situation.

10241417

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

10228888

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...

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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

10222766

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10222765

This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.

10222739

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

10213816

This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable...

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diesel fuel.

10213759

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10209741

This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.

10209734

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

10208027

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

10199281

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...

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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

10198890

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...

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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

10183779

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10176632

This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the...

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part and ordering it from the EPC.

Tires & Wheels

15 bulletins
11026104

This service bulletin provides information on Tire Sidewall Irregularities.

11015409

This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM...

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Vehicles.

10253770

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

10244274

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...

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repairs requiring balance and Road Force measurement.

10237340

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...

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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

10235799

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...

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repairs requiring balance and Road Force measurement.

10235716

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...

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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

10231519

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

10231518

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...

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ride characteristics of GM cars and trucks.

10213760

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

10213757

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...

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ride characteristics of GM cars and trucks.

10205738

This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance,...

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Shake, Flat Spotting) of GM Original Equipment Tires.

10174300

This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.

10173952

Customer Satisfaction Program - The owner?s manual for certain 2019 and 2020 model year Cadillac XT4 vehicles includes...

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incorrect instructions for towing the vehicle behind another vehicle with two wheels on the ground and two wheels on a device known as a dolly. Owners will receive a manual insert with the correct instructions. The owner?s manual for certain 2019 model year Chevrolet Malibu vehicles includes instructions for towing the vehicle behind another vehicle with all four wheels on the ground (i.e., ?dinghy? towing). These vehicles are not equipped for this type of towing and should not be towed this way. Owners will receive a manual insert with instructions not to tow these vehicles with all four wheels on the ground. Owners will receive an owner?s manual insert with the correct instructions.

10173417

This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for...

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GM Vehicles.

Software & Calibration

7 bulletins
10242061

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10230680

This Preliminary information communicates that there some service parts released to dealers missing software.

10222777

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10213765

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10201247

This Preliminary information communicates that there some service parts released to dealers missing software.

10188403

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10183198

This service bulletin provides information and a service procedure for dealers/technicians on OnStar Over the Air Update...

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for TTY / TDD Operation and Continuous Improvement Changes.

HVAC & Climate

6 bulletins
11017031

This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...

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weather climates and testing those batteries.

11006290

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

10215643

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

10187419

This service bulletin provides a procedure to inspect the A/C compressor failure due to a combination of low refrigerant...

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and/or PAG oil to correct a condition of Air Conditioning Blows Warm Air and/or Does Not Get Cold.

10186092

This service bulletin provides a procedure to inspect the A/C compressor failure due to a combination of low refrigerant...

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and/or PAG oil to correct a condition of Air Conditioning Blows Warm Air and/or Does Not Get Cold.

10166631

This informational bulletin provides information to educate the customer on using either the radio and/or the physical...

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controls to adjust the HVAC settings.

Air Bags & Safety

4 bulletins
11019823

This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.

11006317

This Preliminary information communicates assistance in locating theRear seat belt comfort guidesin the parts catalog.

10251360

This technical bulletin provides a procedure to correct the condition of Intermittent Service Airbag System message (DTC...

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B0014 B0021).

10239755

This service bulletin provides information on availability for a seat belt extender.

Hybrid & EV

4 bulletins
11011996

This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or...

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USB Receptacle Inoperative.

11007721

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

10233358

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

10227401

This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or...

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USB Receptacle Inoperative.

Steering

1 bulletin
10165865

This Preliminary Information communication provides information to the technician with additional information on the...

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functionality of Lane Keep Assist.Starting with2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.