2004 Cadillac Escalade TSBs
751 Technical Service Bulletins across 16 categories
Categories
Engine
187 bulletinsThis Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
Read full bulletin
conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and...
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location.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
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Identification.
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...
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engine is started while diagnosing for noise from the engine or transmission.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Service Update Bulletin (Labor Codes Added).
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Certain vehicles may have a condition where the engine control module (ECM) software allows the Auto Stop to occur at a state of charge below 65%. Auto Stop is supposed to be inhibited at 65% to protect against excessive battery wear and discharge. Dealers are to reprogram the ECM.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This diagnostic tip provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...
Read full bulletin
correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
Read full bulletin
one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This diagnostic tip provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact Partechand/orthe Techline Customer Support Center for additional support.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...
Read full bulletin
how toptier fuels should be used to reduce carbon build up.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
Read full bulletin
bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...
Read full bulletin
how toptier fuels should be used to reduce carbon build up.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
Read full bulletin
Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about vehicles that have an oil leak...
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shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430.
This Preliminary Information communication provides information to the technician about vehicles that the incoming...
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caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
This Preliminary Information communication provides information to the technician to help determine if the vehicle is...
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equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This informational bulletin provides information on OnStar VCIM is currently restricted parts.
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By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication provides information to the technician about vehicles that may have the...
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OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that are unable to...
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receive OnStar Hands Free Calling calls and or the OnStar center is unable to perform remote services. Technician will need to push the OnStar Blue button and verify the system successfully connects to an advisor. Place an outbound personal call from the vehicle and verify it connects. Place an inbound call to the vehicle making sure to dial using the 11 digit phone number (1 + area code + number). If outbound calls can be placed and only incoming calls fail. Cycle power to the Vehicle Communication Interface Module and retest inbound call to the vehicle. If the power cycle corrects the concern and the module manufacturer is continental, replace the Vehicle Communication Interface Module. If the power cycle corrects the concern and the module manufacturer is LG, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance. If the concern is still present after the power cycle, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that when dialing...
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certain numbers using OnStar Hands-free Calling, the audio is distorted or has poor quality after performing the OnStar Canada Upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This Preliminary Information communication provides information to the technician vehicles with a slight rough idle.
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Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should follow published Service Information diagnosis and repair as necessary.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This Preliminary Information communication provides information to the technician about engine block that have a...
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possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction...
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Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle...
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Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This informational bulletin provides information on close-coupled converter and engine replacement.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...
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that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction...
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Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect.
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Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.
This Preliminary Information communication provides information to the technician vehicles with a slight rough idle.
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Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should follow published Service Information diagnosis and repair as necessary.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
This Preliminary Information communication provides information to the technician that after replacing the Instrument...
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Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems...
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to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and...
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replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts.
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Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This informational bulletin provides information on close coupled converters and there affect on newly installed engines...
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or engines during there break in period.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems...
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to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
This Preliminary Information communication provides information to the technician about vehicles that are setting...
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Diagnostic Trouble Code P0300 after engine repairs. Technician will need to ensure that injector connectors for cylinder 5-7 and 6-8 are not crossed.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician about vehicles that have an oil leak...
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shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This Preliminary Information communication provides information to the technician about vehicles that have an oil leak...
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shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...
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Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION...
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INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT...
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PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN. DEALER WILL NEED TO FOLLOW DEALER TO THE GENERAL MOTORS SERVICE POLICIES AND PROCEDURES MANUAL SECTION 5.2.4 ODOMETER SERVICING.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CHANGING THE TIRE AND WHEEL SIZE ON VEHICLES.
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GENERAL MOTORS WILL ONLY SUPPORT A TIRE CALIBRATION FOR TIRES THAT HAVE BEEN SIZED, TESTED AND DESIGNED FOR THE VEHICLE IN QUESTION AND ITS APPLICATIONS. TECHNICIAN SHOULD NOT USE THE INFORMATION THAT IS PROVIDED BY THE ANTILOCK BRAKING SYSTEM TIRE SIZE SELECTION.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLE THAT MAY HAVE AN ONSTAR...
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SYSTEM THAT HAS PROGRESSION TONES WHEN PRESSING THE BLUE OR RED BUTTON. TECHNICIAN WILL NEED TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER WITH THE SCAN TOOL DATA FROM THE ONSTAR SYSTEM.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN.
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A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER...
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DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE...
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GASKET SEALING SURFACES.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN.
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A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
GENERAL MOTORS: DIAGNOSING POWER STEERING CONCERNS.
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IN RARE CASES, CUSTOMERS MAY COMMENT ON A LACK OF STEERING ASSIST WHEN STOPPED OR DURING PARKING LOT TYPE OF MANEUVERS. *JS UPDATED 09/02/14*LJ
BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE: IF BLOWER MOTOR IS SET TO ANY SPEED POSITION AND WHEN KEY IS OFF, IT BECOMES...
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INOPERATIVE AND MAY STILL BE INOPERATIVE AFTER KEY IS TURNED ON. *PE UPDATED ON 5/1/12. *JS
GM: THE SERVICE ENGINE SOON LIGHT IS ON, THERE IS ALSO A MISFIRE OR ENGINE NOISE.
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THERE ARE MULTIPLE POSSIBLE CAUSES. *RM
GM: THERE IS AN INTERMITTENT ENGINE LIGHT ON DUE TO FIVE POSSIBLE INTERNAL TROUBLE CODES.
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THERE MAY ALSO BE AN EXTENDED CRANK AFTER FILLING THE FUEL TANK. *RM UPDATED 5/31/11. *PE UPDATED ON 06/16/2011. *KB UPDATED A SECOND TIME ON 06/16/2011. *KB
BUICK/CADILLAC/CHEVROLET/GMC/HUMMER/PONTIAC/SAAB: OIL CONSUMPTION AND/OR EXHAUST SMOKE-POSSIBLE PCV BAFFLE OR LIFTER CONCERN.
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UPON INSPECTION, OBVIOUS OIL WILL BE FOUND IN THE INTAKE MANIFOLD AND/OR PCV VACUUM TUBE. *PE UPDATED 3/21/11. *PE UPDATED 5/9/11. *PE UPDATED 5/25/11. *PE UPDATED 06/16/2011. *KB UPDATED A SECOND TIME ON 06/16/2011. *KB UPDATED 6/27/11. *PE
GENERAL MOTORS CORP: SPECIAL COVERAGE ADJUSTMENT; ANALOG ONSTAR DEACTIVATION.
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*PE UPDATED 2/17/09. *PE
FRONT BLOWER MOTOR INOPERATIVE OR MAY NOT SHUT OFF IN EXTREMELY LOW AMBIENT TEMPERATURE CONDITIONS.
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*KB
OIL LEAK UNDER EXTREME COLD TEMPERATURES (-34 DEGREES C) (-30 DEGREES F) OR COLDER).
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*TT
BLOWER MOTOR INOPERATIVE AT LOW AMBIENT TEMPERATURES.
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*TT
STEERING IDLER ARM INSPECTION PROCEDURE.
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*TT
1999 - 2005 GEN II COLD ENGINE MISFIRE AT IDLE WITH POSSIBLE P0171 AND/OR P0174.
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*TT
BULLETIN 04-08-64-003, FRONT DOOR POWER WINDOW MOTOR ASSEMBLIES - WARRANTY REPAIR INFORMATION.
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*TT
UNABLE TO RESET ENGINE OIL LIFE MONITOR.
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*TT
ENGINE VIBRATION/NOISE AT IDLE, ROUGH IDLE, STEERING WHEEL SHAKE.
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*TT
RESONANCE NOISE AT IDLE.
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*EH
HVAC BLOWER MOTOR INOPERATIVE OR STAYS RUNNING.
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*TT
POWER WINDOW MOTOR NOW AVAILABLE SEPARATELY FROM THE POWER WINDOW REGULATORY ASSEMBLY.
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*TT UPDATED *EH
CHECK ENGINE LIGHT WITH A P0300 DUE TO 2-4 CYLINDERS MISFIRING ON THE SAME BANK OF THE ENGINE.
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*TT
EXHAUST VIBRATION RESONANCE OR MOAN IN VEHICLES WITH GEN III V8 ENGINES.
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*TC
P0420 AND P0430 DTSC IN THE DETROIT, MICHIGAN AREA WITH GEN III V-8 ENGINES.
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*SC
ENGINEERING INVESTIGATION - CATALYTIC CONVERTER REPLACEMENT.
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*SC
HIGH TEMPERATURE GAUGE READINGS AT AN EXTENDED IDLE WITH THE AC ON.
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*TC
EXHAUST VIBRATION RESONANCE OR MOAN 99-05 FULL SIZE TRUCKS AND UTILITY VEHICLES WITH GEN 3 V-8 ENGINES.
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*TC
SERVICE ENGINE SOON LIGHT WITH A P0300 MISFIRE DUE TO MISFIRES MAINLY ON CYLINDER 7.
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*TT
ENGINE TICK, RATTLE OR KNOCK NOISE AFTER CYLINDER HEAD GASKET REPLACEMENT ON THE 6.0L ENGINE.
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*TT
04 FULL SIZE TRUCKS AND UTILITIES WITH VIN G, N, T, V AND U ENGINES MAY HAVE A HIGH ALTITUDE, HIGH AMBIENT TEMPERATURE STALL.
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*TT
REPEAT HVAC BLOWER MOTOR FAILURE.
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*TT
SERVICE ENGINE SOON LIGHT AND REDUCED ENGINE POWER WITH A DIAGNOSTIC TROUBLE CODE P1516.
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DIAGNOSTIC TROUBLE CODES P0120, P0220, P1514, P1515, P1518 AND P2135 MAY ALSO BE PRESENT. *TT
WHISTLE NOISE FROM THE THROTTLE BODY AREA ON LIGHT THROTTLE ACCELERATION ON VEHICLES WITH GEN III ENGINES AND ELECTRONIC THROTTLE.
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*TT
THE SERVICE INFORMATION AND OWNERS MANUAL DO NOT SHOW A SERVICE INTERVAL FOR THE 8.6, 9.5, 9.75, 10.5, AND 11.5 INCH...
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REAR AXLES WITH OR WITHOUT G80 (LOCKING DIFFERENTIAL). *TT 2006 ALL GENERAL MOTORS LIGHT DUTY TRUCKS, VANS AND UTILITIES. *TT
04 MODEL YEAR 4.8.5.3.7.6.0 GEN III ENGINE PISTON PIN INFORMATION.
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*MJ
ENGINE CYLINDER HEAD CUP PLUG COOLANT LEAK.
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*MJ
OIL PAN OR OIL COOLER LINE LEAK ON GEN III V-8 ENGINES EQUIPPED WITH AN OIL COOLER.
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*TT
LOSS OF POWER, HESITATES ON ACCELERATION ON 4.8, 5.3 AND 6.0 ENGINES COUPLED WITH THE 4L60E OR 4L65E TRANSMISSION.
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*TT
REAR AIR CONDITIONING HVAC BLOWER MOTOR CONTROL MODULE INFORMATION.
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*TT
GEN III ENGINES WITH MAF (MASS AIRFLOW) SENSOR CODE P0101.
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*TT
COOLANT LEAK FROM HEAD CUP PLUGS ON GEN III ENGINES.
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*MR
ADVANCE SERVICE INFORMATION - EXHAUST SYSTEM POPPING/SNAPPING NOISE WHEN VEHICLE IS HOT, AT IDLE OR IMMEDIATELY AFTER VEHICLE IS SHUT OFF.
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*TT BULLETIN 03-06-05-008, DATED 11/01/2003 REPLACED. *TT
THE SERVICE ENGINE SOON LAMP IS ILLUMINATED, NO 3RD AND 4TH GEAR, THE TRANSMISSION DOES NOT SHIFT CORRECTLY, THE...
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TRANSMISSION FEELS LIKE IT SHIFTS TO NEUTRAL OR A LOSS OF DRIVE OCCURS. *TT
ERRATIC IDLE, IDLE SURGE, ROUGH RUN, OR NEAR STALL.
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*TT
REAR AIR CONDITIONING HVAC BLOWER MOTOR CONTROL MODULE INFORMATION.
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SERVICE VME. SIT BULLETIN 1455584. *TT (THIS BULLETIN REPLACES PI01428A DATED 11-18-03). *TT
GEN III ENGINE NOISE AFTER HOT SOAK RESTART.
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*TT
MULTIPLE DRIVEABILITY SYMPTOMS OF LONG OR HARD STARTS, CHUGGLE, ROUGH IDLE AND LIGHT OR INTERMITTENT MISFIRE DUE TO CLOGGED FUEL INJECTORS.
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*TT
Other
167 bulletinsThis PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.
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Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
Speedometer Needle Accuracy Information
Speedometer Needle Accuracy Information.
Speedometer Needle Accuracy Information
Car and Truck Fix it Right the First Time Issues
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
Canadian Customers Unable To Place Calls In The United States
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
Essential Tools that Include Consumable Parts (U.S.
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Only)
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify...
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the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
IPC Odometer Programming Method Quick Reference Guide
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada...
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Only).
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE...
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for vehicles that may need an upgrade.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This Preliminary Information communicates an issues with the headliner sagging and how to reattachthe velcrousing...
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Hardman Double Bubble Epoxy part number 04001.
This informational bulletin provides information on how to use floor mats.
This information bulletin provides the dealers on how to submit a product information report.
This Preliminary information communicates
This informational bulletin provides information on how to use floor mats.
This information bulletin provides the dealers on how to submit a product information report.
This Preliminary Information communication provides information to the technician about connectivity concerns when...
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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the...
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appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and...
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additional information concerning Policy decision making.
This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the...
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Approved Refinish Materials booklet information.
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...
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may be un necessary.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to...
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find growing concerns around them.
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate...
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unwanted odors in vehicles and which products to use for each application.
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE...
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for vehicles that may need an upgrade.
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...
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may be un necessary.
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...
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may be un necessary.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides information on how to use floor mats.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate...
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unwanted odors in vehicles and which products to use for each application.
This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.
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Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
This informational bulletin provides information to dealership personnel on upgrading certain OnStar...
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Analog/Digital-Ready Systems to OnStar Generation 6 Digital-Capable System.
This informational bulletin is to assist with the identification of issues that are not considered warrantable.
This information bulletin provides the technician with additional information on fixing the vehicle right the first time...
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by listing possible concerns to specific vehicles.
This informational bulletin provides information on fix it right for first time issues.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This informational bulletin provides directions on submitting different PIRs
This technical bulletin provides a revision of 05-02-32-008D to add 2013 Model Year vehicles.
This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
This information provides the proper way to install the floor mats .
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate...
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unwanted odors in vehicles and which products to use for each application.
This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
This Preliminary Information communicates an issues with the headliner sagging and how to reattachthe velcrousing...
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Hardman Double Bubble Epoxy part number 04001.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
This informational bulletin provides a revision for 04-06-04-047K to add the 2014 model year.
This informational bulletin provides a revision for 04-06-04-047 to add the 2014 model year.
This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.
This informational bulletin provides information on newly release bulletins used to fi the vehicles in the field the...
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first time.
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S.
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Only)
This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in...
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Canada after Decommissioning of 2G CDMA Cellular Networks
This informational bulletin provides information for dealers how to submit a product information report.
This informational bulletin provides explanation on how to take snapshot data with a Tech 2 and upload it to a computer...
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and where to email the info to.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle...
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after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This Preliminary Information communication provides information to the technician about customers may inquire about the...
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availability of the passenger compartment air filter. Dealer should advise the customer starting in 2003 the passenger compartment air filter is no longer available as a factory option. For vehicles that are 2007 and later a cabin air filter may be able to be added. Refer to the latest version of PI1216.
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.
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Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
This Preliminary Information communication provides information to the technician about connectivity concerns when...
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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...
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may be un necessary.
This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle...
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after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to...
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find growing concerns around them.
This informational bulletin provides information to dealership personnel on upgrading certain OnStar...
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Analog/Digital-Ready Systems to OnStar Generation 6 Digital-Capable System.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.
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Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 miles per hour at any given speed when looking straight at the needle.
This Preliminary Information communication provides information to the technician that fluid contamination may be...
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directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
This Preliminary Information communication provides information to the technician about customers may inquire about the...
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availability of the passenger compartment air filter. Dealer should advise the customer starting in 2003 the passenger compartment air filter is no longer available as a factory option.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.
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Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
This Preliminary Information communication provides information to the technician about vehicles that have the OnStar...
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system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
This Preliminary Information communication provides information to the technician about vehicles that when a Canadian...
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customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE.
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TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN.
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THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
GM: ONSTAR IS MAKING INCOMPLETE CALLS WITHOUT THE DRIVER KNOWING.
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WHEN HAVE A DATA CONNECTION. *RM
GM: INFORMATION ON FIXING MULTIPLE SITUATIONS RIGHT THE FIRST TIME.
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*RM
NEW DESIGN FRONT AXLE SIDE BEARING ADJUSTERS.
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*KB
UNWANTED/LOOSE SEAT MOVEMENT.
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*TT
INTERMITTENT HEATED SEATS INOPERATIVE, DIAGNOSTIC TROUBLE CODE B3941 SET.
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*TT
TCC SURGE AND/OR FLUID CONTAMINATION.
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*TT
AUTOMATIC LEVEL CONTROL INOPERATIVE DUE TO WATER INGESTION.
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*TT
RUNNING BOARD END CAP INSTALLATION.
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*SC
INFORMATION ON UPGRADING CERTAIN ONSTAR GENERATION 5 ANALOG/DIGITAL-READY SYSTEMS TO ONSTAR GENERATION 6 DUAL-MODE (ANALOG/DIGITAL).
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*TT
REVISED DIAGNOSTIC TROUBLE CODE (DTC) P1172 AND DTC P2636.
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*TT
REVISED FRONT CASTER AND CAMBER ADJUSTMENT PROCEDURE.
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ORIGINAL NOT YET RECEIVED. *TT
OIL LIFE SYSTEM RESET PROCEDURES-TRUCKS.
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BUICK TERAZZA 2005, GMC SIERRA DENALI 2002-2003, GMC B7 CHASSIS MEDIUM DUTY 2003-2005 AND GMC 560 C-SERIES 2003-2005 *SC
VEHICLE PULLS ON BREAKING ACCELERATION AND WANDERS.
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*EH
ENABLING MEMORY SEAT FEATURE VIA DIC IF FEATURE APPEARS INOPERATIVE.
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*EH
PERSONAL TRIP BUSINESS TRIP FEATURE MUST BE ON FOR TRIP ODOMETER TO ACCUMULATE.
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*EH
PROPER USE OF LABOR OPERATION CODE WHEN DIAGNOSIS LEADS TO SIR PASSENGER PRESENCE SYSTEM REPLACEMENT.
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*TT
REMOTE KEYLESS ENTRY (RKE) SYSTEM INOPERATIVE.
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*TT
STOWAGE BOX LID STRAP BREAKING.
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*TT
POP CLUCK CLICK NOISE ON RIGHT OR LEFT TURNS.
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*EH
MEMORY SEAT MAY NOT RETURN TO REQUESTED POSITION.
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*EH
FRONT SEAT COOLING PERFORMANCE POOR.
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*EH
FRONT SEAT COOLING PERFORMANCE POOR.
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*TT
CRANK NO START, STALL, HARD START, AND NO CRANKING RPM.
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*EH
POP/CLUNK/CLICK NOISE ON RIGHT OR LEFT TURNS.
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*EH
SOME 2004 FULL SIZE TRUCKS AND UTILITIES MAY EXPERIENCE A DIAGNOSTIC TROUBLE CODE P0442.
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*TT
CHUG, TICKING/SCRAPING NOISE AT 30-50 MPH ON ACCELERATION/DECELERATION.
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*TT
OIL PAN OR OIL COOLER LINE LEAK.
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*SC
UNABLE TO PERFORM SET UP NEW ONSTAR ON VEHICLES WITH GEN 6.05 HARDWARE.
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*SC
4485 4484 SHUDDER OR BIND ON TURNS IN 4 HI.
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*SC
ERRATIC OIL PRESSURE WITH DIAGNOSTIC TROUBLE CODE'S P0522 AND/OR P0523.
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*SC
NVG149 NP3 TRANSFER CASE MAY EXHIBIT A BIND OR SHUDDER ON TURNS.
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*TC
REPLACEMENT FLEXPLATE MAY HAVE LARGER BOLT HOLES THAN THE ORIGINAL FLEXPLATE.
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*TT
DOWNHILL CRUISE CONTROL SURGE.
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*TT
CRANK NO START WITH NO CRANKING RPM SPARK OR INJECTOR PULSE.
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*TT
REAR AXLE LOCKING DIFFERENTIAL CHATTER SHUDDER NOISE ON TURNS.
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*MJ
WHEN USING VOICE RECOGNITION DIALING, SOME NUMBERS OR COMMANDS MAY NOT BE UNDERSTOOD BY THE SYSTEM ESPECIALLY THE NUMBER TWO (2).
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*TT
UNWANTED STABILITRAK ACTIVATION OR STABILITRAK DISABLE MESSAGE APPEARS ON THE DIC.
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*TT
VEHICLES AND HUMMER H2 WITH A HIGH ALTITUDE STALL.
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*MJ
BUZZ NOISE AND VIRBATION IN THE ACCELERATOR PEDAL AT APPROX.
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10 MPH ON START UP. *MJ
UNWANTED STABILITRAK ACTIVATION DURING SWEEPING TURNS.
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*TT
ONSTAR SYSTEM IS ATTEMPTING AND/OR COMPLETING PHONE CALLS WHICH THE OPERATOR OF THE VEHICLE DID NOT INITIATE.
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*TT
CARGO COVERS- CLADDING STAINED OR DISCOLORED.
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*TT
SECONDARY SUNSHADE VISOR ELIMINATION.*MR
STAINED OR FADED CARGO COVERS.
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*TT
DIAGNOSTIC TROUBLE CODE B1000.
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*MR
DRIVER PERSONALIZATION REGARDING MEMORY SEATS.
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*MR
DRIVERS OR PASSENGERS HEATED SEATS TURN ON BY THEMSELVES.
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*MR
BUZZ NOISE FROM HEADLINER ABOVE DRIVER.
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*MR
LOCKING GAS CAP AVAILABILITY.
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*MR
XM RAPID ACTIVATION UTILIZATION.
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*MR
BUSINESS TRIP AND/OR PERSONAL TRIP ODOMETER INOPERATIVE.
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SIT BULLETIN 1460572. *TT
CUSTOMER GETTING TO KNOW YOUR VEHICLE HANG TAG AND PROTECTIVE COVERING FOR IMPROVED CUSTOMER SATISFACTION.
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*TT
INFORMATION REGARDING CADILLAC ESCALADE EXT AND CHEVROLET AVALANCHE CARGO AREA.
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*TT
D HEIGHT SPECIFICATION MISSING FROM SI.
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SIT BULLETIN 1410632. *TT
REAR FLOOR CARPET WET WITH DIRTY WATER.
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*TT
SNAP/POPPING TYPE NOISE COMING FROM FRONT OF VEHICLE.
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*TT 03-08-61-002B, DATED 05/01/2004 REPLACED. *TT
CENTER CONSOLE CUPHOLDER AND ASHTRAY COVER WON'T CLOSE.
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*TT 2003-2005 GMC DENALI ADDED. *TT
SNAP/POPPING TYPE NOISE COMING FROM FRONT OF VEHICLE.
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*TT *EH
XM DEALER ASSISTANCE LINE INFORMATION.
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*TT
DIAGNOSTIC INFORMATION FOR REPLACEMENT REMOTE KEYLESS ENTRY (RKE) TRANSMITTER INOPERATIVE - UNABLE TO SYNCHRONIZE.
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*TT
SOME OWNERS OF 03 G-VANS OR 04 C/K TRUCKS DRIVING AT HIGH ALTITUDE WITH WARM AMBIENT TEMPERATURES MAY COMPLAIN OF A...
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STALL AND OR LACK OF POWER OR RUNNING ROUGH CONDITION UNTIL THE VEHICLE COOLS DOWN. *TT
Electrical
64 bulletinsVehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.
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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
Programming And Activation Of Replacement OnStar Modules.
Programming And Activation Of Replacement OnStar Modules.
Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
This service bulletin provides information on Module Harvesting.
OnStar Voice Fallback Number Update Some customers may have received a letter from OnStar stating that "We recently...
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tried to provide a software update to the OnStar hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1.
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IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2 The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
This SKU is a Climate Control Module.
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The customer communication requested return of unsold inventory to inspect for a software issue. If the software issue exists it can cause a fan in the climate control system to stay on even when the ignition is turned off. The fan staying on even though the ignition is off can drain the battery, making the vehicle unable to start.
This informational bulletin provides information on key code security rules and information on GM keycode look-up...
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applications.
This informational bulletin provides information on key code security and information on GM key code look up...
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applications.
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...
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when replacing a module.
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive...
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finish".
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...
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when replacing a module.
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with...
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conductive finish.
This informational bulletin provides information on control module diagnostics and configuration, programming using...
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the TIS Service Programming System (SPS), set-up and warranty.
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...
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rules and regulations for Canada only.
This informational bulletin explains how to update the older Onstar module software to new software over GSA.
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and...
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reprogram modules.
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...
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rules and regulations for Canada only.
This informational bulletin provides information on communication with OnStar module after Canadian cellular upgrade.
This informational bulletin provides information on key codes security rules and information on GM key code look up...
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application.
This informational bulletin provides information on key code security and information on GM key code look up...
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applications.
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...
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rules and regulations for Canada only.
All applicable vehicle applications are without Electronic Accessory Control System option.
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This communication is to return unsold inventory because some product sold in 2016 may not have coil harness wound in a centered condition as an assembly aid. If installer does not center the rotations of the assembly during replacement process in accordance with applicable AllData service and repair procedure, post-install turning of the steering wheel will trigger the air bag warning light of the vehicle.
This Preliminary Information communication provides information to the technician about vehicles that has a red LED and...
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DTC B2455 setting current in the Vehicle Communication Interface Module after performing Canada upgrade. Technician will need to gain access to the Vehicle Communication Interface Module. After gaining access to the Vehicle Communication Interface Module pull the tape back on the X2 connector then tape the bare wires individually to prevent them from shorting.
This Preliminary Information communication provides information to the technician about vehicles that has a red LED and...
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DTC B2455 setting current in the Vehicle Communication Interface Module after performing Canada upgrade. Technician will need to gain access to the Vehicle Communication Interface Module. After gaining access to the Vehicle Communication Interface Module pull the tape back on the X2 connector then tape the bare wires individually to prevent them from shorting.
This informational bulletin provides information on communication with OnStar module after Canadian cellular upgrade.
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic...
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drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Suspension System message on the Driver Information Center and the rear suspension ride height is incorrect. Technician will find Diagnostic Trouble Code C0696 or C0711 set in Electronic Suspension Control. Technician will need to inspect air compressor assembly for wire damage and repair any damage do not replace the complete air compressor assembly. Some vehicles may have a Service Suspension System message on the Driver Information Center and may also comment that the rear suspension ride height may be low under a heavy payload. Technician will follow published Service Information diagnostics and if determine if the sensor needs to be replaced technician will need to replace a complete air filter, dryer, and sensor assembly. Some vehicles may have a loose hose hanging down in the left rear of the vehicle. Technician will replace the auto leveling compressor air inlet filter and hose assembly. Also some vehicles may have automatic level control compressor is no longer performing a self-test at start up. Be advised the automatic level system normally will not or very infrequently cycle the compressor at key up.
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance,...
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it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern.
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Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.
This Preliminary Information communication provides information to the technician about vehicles that during battery...
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parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle...
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Communication Interface Modules (VCIM) (GMNA Only)
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Suspension System message on the Driver Information Center and the rear suspension ride height is incorrect. Technician will find Diagnostic Trouble Code C0696 or C0711 set in Electronic Suspension Control. Technician will need to inspect air compressor assembly for wire damage and repair any damage do not replace the complete air compressor assembly. Some vehicles may have a Service Suspension System message on the Driver Information Center and may also comment that the rear suspension ride height may be low under a heavy payload. Technician will follow published Service Information diagnostics and if determine if the sensor needs to be replaced technician will need to replace a complete air filter, dryer, and sensor assembly. Some vehicles may have a loose hose hanging down in the left rear of the vehicle. Technician will replace the auto leveling compressor air inlet filter and hose assembly. Also some vehicles may have automatic level control compressor is no longer performing a self-test at start up. Be advised the automatic level system normally will not or very infrequently cycle the compressor at key up.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP.
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TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP.
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TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
ALL APPLICABLE VEHICLE APPLICATIONS ARE WITHOUT ELECTRONIC ACCESSORY CONTROL SYSTEM OPTION.
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THIS COMMUNICATION IS TO RETURN UNSOLD INVENTORY BECAUSE SOME PRODUCT SOLD IN 2016 MAY NOT HAVE COIL HARNESS WOUND IN A CENTERED CONDITION AS AN ASSEMBLY AID. IF INSTALLER DOES NOT CENTER THE ROTATIONS OF THE ASSEMBLY DURING REPLACEMENT PROCESS IN ACCORDANCE WITH APPLICABLE ALLDATA SERVICE AND REPAIR PROCEDURE, POST-INSTALL TURNING OF THE STEERING WHEEL WILL TRIGGER THE AIR BAG WARNING LIGHT OF THE VEHICLE.
ALL APPLICABLE VEHICLE APPLICATIONS ARE WITHOUT ELECTRONIC ACCESSORY CONTROL SYSTEM OPTION.
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THIS COMMUNICATION IS TO RETURN UNSOLD INVENTORY BECAUSE SOME PRODUCT SOLD IN 2016 MAY NOT HAVE COIL HARNESS WOUND IN A CENTERED CONDITION AS AN ASSEMBLY AID. IF INSTALLER DOES NOT CENTER THE ROTATIONS OF THE ASSEMBLY DURING REPLACEMENT PROCESS IN ACCORDANCE WITH APPLICABLE ALLDATA SERVICE AND REPAIR PROCEDURE, POST-INSTALL TURNING OF THE STEERING WHEEL WILL TRIGGER THE AIR BAG WARNING LIGHT OF THE VEHICLE.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON...
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MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON...
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MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC...
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DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE,...
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IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON...
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MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC...
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DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
GMC: SIR MIL DTC B0084 AND/OR B0085.
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THIS CONCERN COULD BE CAUSED BY BROKEN SEAT POSITION SENSOR CIRCUITS UNDER THE DRIVER OR PASSENGER FRONT SEATS. OVER TIME, FROM REPEATED SEAT MOVEMENT, THE WIRING COULD BREAK. *PE
BLOWN MBEC 1 OR LBEC 1 FUSE.
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*KB
ADDITIONAL DIAGNOSTIC FOR YAW/LAT SENSOR DTC'S.
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*KB
IPC BACKLIGHTING INOPERATIVE TBC 2A FUSE OPEN.
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*KB
UNABLE TO PROGRAM TIRE SIZE IN EBCM/VSES.
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*KB
HEATED SEAT INOPERATIVE OR SHUT OFF IN 30 SECONDS.
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DIAGNOSTIC TROUBLE CODES B2435, B2440, B3606 AND/OR B1825 SET IN THE DRIVERS SEAT MODULE. *TT
SERVICE 4WD LIGHT ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) C0374 SET.
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*TT UPDATED 10/05/07. *NJ INSPECT WIRING HARNESS TO TRANSFER CASE SPEED SENSORS, REPLACE WIRING HARNESS. UPDATED 7/18/08 *PE
SERVICE STABILITY MESSAGE DISPLAYED IN THE DIC.
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DIAGNOSTIC TROUBLE CODES C0290, C0292, C0131, OR C0196 SET IN THE EBCM. *TT
DIAGNOSTIC INFORMATION FOR INTERMITTENT VEHICLE NO CRANK DEAD BATTERY.
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*EH
PROPER METHOD TO SECURE FUEL CAP DURING REFUELING.
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*EH
AUTOMATIC DUAL ZONE HVAC BATTERY DRAW SUPPLEMENT TO 02-01-39-007A.
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*TT
LOCATION OF THE LIFTGATE RELAY.
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*TC
BLOWN MBEC 1 OR LBEC 1 FUSE.
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*TT
NO COMMUNICATION WITH ANY MODULES, MULTIPE U-DIAGNOSTIC TROUBLE CODES (DTCS), INSTRUMENT PANEL CLUSTER (IPC) WARNING INDICATORS.
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03-04 CHEVROLET ALL FULL SIZE TRUCKS AND UTILITIES AND 03-04 GMC ALL FULL SIZE TRUCKS AND UTILITIES AND 03-04 CADILLAC ALL FULL SIZE UTILITIES. *MJ
NEW PROCEDURAL REQUIREMENTS FOR POWERTRAIN CONTROL MODULE (PCM) REPLACEMENT.
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*TT
CANNOT PROGRAM THE TIRE PRESSURE MONITORING (TPM) SYSTEM AFTER INSTALLING PASSENGERS MODULE (PDM).
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*MR
VEHICLE HAS NO PCM (POWER TRAIN CONTROL MODULE) COMMUNICATION WITH TECH 2.
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SIT BULLETIN 1400427. *TT
INFORMATION ON NEW SPARK PLUGS AND GAPPING.
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VARIOUS MODELS INCLUDING PONTIAC GTO 2004. *TT
STARTER CRANKS AFTER KEY IS RELEASED (NORMAL CONDITION).
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*TT
PROGRAMMING ONSTAR MODULE FOR CANADIAN FRENCH VOICE RECOGNITION.
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*TT UPDATE. *TT UPDATED *EH
Body & Paint
44 bulletinsThis PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position...
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after curbview assist is used.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right.
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Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. Fender wheel-opening heights are related to, but distinct from, trim height. The front wheel-opening height is known as P height, and the rear wheel-opening height is known as R height. Adjust and heights that are out of specification. After all adjustments are done, perform a front-end alignment and check headlight aim.
This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining,...
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pitting corrosion and/or spotted.
This informational bulletin provides information pre-painting/cleaning process for TPO plastic fascias.
This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right.
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Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. Fender wheel-opening heights are related to, but distinct from, trim height. The front wheel-opening height is known as P height, and the rear wheel-opening height is known as R height. Adjust and heights that are out of specification. After all adjustments are done, perform a front-end alignment and check headlight aim.
This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right.
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Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. Fender wheel-opening heights are related to, but distinct from, trim height. The front wheel-opening height is known as P height, and the rear wheel-opening height is known as R height. Adjust and heights that are out of specification. After all adjustments are done, perform a front-end alignment and check headlight aim.
GM: THE FRONT OR REAR DOOR MAY NOT OPEN FROM THE INSIDE OR OUTSIDE HANDLE, THE DOOR WILL NOT UNLOCK WITH ANY METHOD.
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THE PROBABLY CAUSE AN INCORRECT INSTALLATION OF A HANDLE COMPONENT. *RM UPDATED ON 7/26/2013. ALL 2014 AND PRIOR GM PASSENGER CARS AND TRUCKS. *KB
GM: ON SOME TRUCK MODELS THERE IS SOME FRAME CORROSION.
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*RM UPDATED ON 5/2/2012. *KB
CADILLAC\CHEVROLET\GMC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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SOME VEHICLES COULD DEVELOP A CONDITION WHERE ONE OR MORE OF THE INSTRUMENT PANEL GAUGE NEEDLES MAY STICK, FLUTTER, OR BECOME INOPERATIVE. CSC LETTER RECEIVED. UPDATED 11/6/08. *PE
CADILLAC\CHEVROLET\GMC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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INSTRUMENT PANEL CLUSTER GAUGE NEEDLE FUNCTION MAY CAUSE INACCURATE READINGS ON SOME 2003-2004 CADILLAC, CHEVROLET, AND GMC VEHICLES. *NJ UPDATED 2/5/08. *NJ UPDATED 9/5/08. *PE UPDATED 11/4/08. *PE
ONE OF THE FOLLOWING CONCERNS WHEN PROGRAMMING THE MILEAGE OR THE HOURS INTO AN EXCHANGE INSTRUMENT PANEL CLUSTER THAT...
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IS RECEIVED FROM AN ELECTRONIC SERVICE CENTER (ESC). *NJ
DOOR GLASS POPS OUT OF RUN CHANNEL.
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*KB
LEFT FRONT AXLE SHAFT DIFFICULT TO REMOVE.
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AXLE DIFFERENTIAL LEAK SEAL SHAFT. *KB
SUNROOF JAMS WHEN CLOSING.
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*TT
UNWANTED OPERATION OF REAR WINDOWS.
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*TT
SERVICE VME - OUTSIDE REARVIEW MIRROR VIBRATION.
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*TT
RUST FOUND IN THE INJECTOR INLET FILTER DURING INJECTOR REPAIRS.
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*TT
WINDRUSH AROUND WINDSHIELD.
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*TT
REAR DOOR PUDDLE LAMP REFLECTOR REPLACEMENT.
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*EH
OUTSIDE AIR TEMPERTURE ON REARVIEW MIRROR READS TOO HIGH.
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*EH UPDATE. *TT
CARGO COVERS AND/OR BODY CLADDING DISCOLORED (CHALKY).
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*TT THIS BULLETIN REPLACED PREVIOUS BULLETIN 04-08-111-001, DATED 01/01/2004. *TT
WATER INTRUSION INTO CAB AT MIDGATE.
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*TT
TAILGATE SUPPORT CABLE.
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RECALL 04007A. GM PARTS BULLETINS & INFORMATION. *TT UPDATED *EH
WATER INTRUSION INTO CAB AT MIDGATE.
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*SC
SERVICE VME - SWITCHING MIRRORS FROM POWER FOLDING TO POWER EXTENDING.
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*MJ
REPLACEMENT TAILGATE CABLES BIND AT SHOULDER BOLT.
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*MJ
OUTSIDE REARVIEW MIRRORS MAY BLOW IN AT HIGHWAY SPEEDS OR POWER FOLDING FEATURE APPEARS INOPERATIVE.
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ALSO TO INCLUDE 2005 MODELS. *TT
OUTSIDE REARVIEW MIRROR GLASS MAY CRACK.
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*TT
NOISE COMING FROM INSTRUMENT PANEL CLUSTER OR TACHOMETER.
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*TT
WATER LEAKING FROM CENTER ROOF CONSOLE.
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*TT
POWER FOLDING MIRRORS WILL NOT FOLD INWARD.*MR
FRONT DOOR FRAME CONTACTS THE WINDSHIELD REVEAL MOLDING.
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*MR
WINDSHIELD REVEAL MOLDING FLUTERING.
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SERVICE VME. SIT BULLETIN 1450940. *TT
FRONT POWER WINDOW NOISY OR INOPERATIVE ON VEHICLES LOCATED IN MICHIGAN ONLY.
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*TT
OUTSIDE REARVIEW MIRRORS MEMORY OPERATION.
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SIT BULLETIN 1404207. *TT
INSIDE REARVIEW MIRROR COMPASS INOPERATIVE.
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SERVICE VME. SIT BULLETIN 1411219. *TT
MIDGATE REAR GLASS STORAGE RETAINERS NOW AVAILABLE FOR SERVICE.
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*TT
INFORMATION ON REMOVING FRONT DOOR TRIM PANEL TO AVOID BREAKAGE.
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*TT
INFORMATION ON REMOVING THE FRONT DOOR TRIM PANEL DURING SWITCH REMOVAL TO AVOID BREAKAGE.
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*TT
REAR WINDOW WASHER SPRAY NOZZLE DRIPS LEAVING MARK ON REAR BUMPER.
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*TT 03-08-43-002, DATED 03/01/2003 REPLACED. *TT
Pre-Delivery & Maintenance
42 bulletinsThis service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
Vehicle Recalls
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.
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and Canada.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...
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independent causes (GM Canada Dealers Only).
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
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Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor...
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Operations and Customer Enthusiasm
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic...
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service.
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor...
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operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic...
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service.
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor...
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operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor...
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operations and customer enthusiasm.
This technical bulletin provides Warranty Administration - New Labor Codes information.
This informational bulletin provides a single point reference and strategy document to aid in reducing customer...
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comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so...
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that vehicles can be fixed right the first time in for service.
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic...
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service.
This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the...
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warranty transaction submission procedures that support the Personal Property Damage process.
This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor...
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Operations and Customer Enthusiasm
This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor...
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Operations and Customer Enthusiasm
This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer...
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Empowerment Program and Goodwill Cases.
This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill...
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procedures.
SERVICE STABILITY MESSAGE ON, DIAGNOSTIC TROUBLE CODE (DTC) C0131, C0196, C0290 AND/OR C0292 SET.
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*TT
NO CONNECT. GEN 6 VEHICLES IN ASHE, ALLEGHANY, SURRY AND WILKES COUNTY, NC CANNOT CONNECT O ONSTAR OR EMERGENCY SERVICES.
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*TT
GEN 6 VEHICLES IN MOUNT AIRY, NC CANNOT CONNECT TO ONSTAR OR EMERGENCY SERVICES.
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*SC
SERVICE INFORMATION FOR FRONT HEATED SEAT INOPERATIVE/COLD.
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*MJ
ELIMINATION OF LOW COOLANT MESSAGE FROM DIC.
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SERVICE VME. *TT
CHANGE IN GAS CAP TETHER ATTACHMENT POINT.
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SERVICE VME. SIT BULLETIN 1414321. *TT
SIZZLE NOISE AFTER VEHICLE SHUT OFF.
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SERVICE VME. SIT BULLETIN 1410828. *TT
SERVICE STABILITY MESSAGE AND DIAGNOSTIC TROUBLE CODES (DTCS) C0455 OR C0550 SET.
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*TT GM ADMINISTRATIVE MESSATE. *TT
REPLACEMENT (RKE) TRANSMITTER IS INOPERATIVE - SERVICE VME.
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*TT
Brakes
38 bulletinsLOW EFFORT PARKING BRAKE APPLY SYSTEM.
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*TT
Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full...
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Turns.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
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to be replaced if the brake pedal moves or applies on its own at a full turn.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
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to be replaced if the brake pedal moves or applies on its own at a full turn.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
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to be replaced if the brake pedal moves or applies on its own at a full turn.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
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to be replaced if the brake pedal moves or applies on its own at a full turn.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
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to be replaced if the brake pedal moves or applies on its own at a full turn.
This informational bulletin is to inform dealers of an improved service strategy to aid in the replacement of hydraulic...
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brake pipes, Customer Care and Aftersales (CCA) has released pre-formed and pre-flared hydraulic brake pipe kits.
This informational bulletin is to inform dealers of an improved service strategy to aid in the replacement of hydraulic...
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brake pipes, Customer Care and Aftersales (CCA) has released pre-formed and pre-flared hydraulic brake pipe kits.
This informational bulletin is to inform dealers of an improved service strategy to aid in the replacement of hydraulic...
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brake pipes, Customer Care and Aftersales (CCA) has released pre-formed and pre-flared hydraulic brake pipe kits.
This informational bulletin is to inform dealers of an improved service strategy to aid in the replacement of hydraulic...
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brake pipes, Customer Care and Aftersales (CCA) has released pre-formed and pre-flared hydraulic brake pipe kits.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
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to be replaced if the brake pedal moves or applies on its own at a full turn.
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
This informational bulletin provides information on brake line kits now available and how to service them on vehicle.
This Preliminary Information communication provides information to the technician the steps needed to diagnose and...
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repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
This informational bulletin is to inform dealers of an improved service strategy to aid in the replacement of hydraulic...
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brake pipes, Customer Care and Aftersales (CCA) has released pre-formed and pre-flared hydraulic brake pipe kits.
This informational bulletin is to inform dealers of an improved service strategy to aid in the replacement of hydraulic...
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brake pipes, Customer Care and Aftersales (CCA) has released pre-formed and pre-flared hydraulic brake pipe kits.
This Preliminary Information communication provides information to the technician the steps needed to diagnose and...
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repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
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to be replaced if the brake pedal moves or applies on its own at a full turn.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
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to be replaced if the brake pedal moves or applies on its own at a full turn.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND...
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REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE HYDRO-BOOST IS NOT SERVICEABLE AND WILL NEED...
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TO BE REPLACED IF THE BRAKE PEDAL MOVES OR APPLIES ON ITS OWN AT A FULL TURN.
CHEVROLET/GMC/CADILLAC: ANYTIME HYDRAULIC BRAKE PIPES ASSEMBLY NEED REPLACING, PRE-FORMED AND PRE-FLARED BRAKE PIPES...
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ARE AVAILABLE, EXCEPT REAR AXLE CROSSOVER PIPE. MODEL 1999-2007 SILVERADO, SIERRA, 2000-2006 ESCALADE MODELS, AVALANCHE, SUBURBAN, TAHOE, YUKON MODELS. *PE UPDATED 7/18/14. *PE UPDATED 12/9/14. *PE
ABS LIGHT ON, DTC'S C0265, C0201, U1041 SET AND/OR LOSS OF COMMUNICATION WITH BRAKE MODULE.
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(REGROUND EBCM GROUND). *KB
SERVICE BRAKE BOOSTER MESSAGE.
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*KB
BRAKE PEDAL ASSEMBLY REPLACEMENT BRACKET SERVICE KIT.
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*TT UPDATED 3/26/10. *PE
SERVICE BRAKE BOOSTER MESSAGE.
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*TT
HOOT OR SQUEAK TYPE NOISE ON RAPID BRAKE APPLY.
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*TT
APPLICATION OF HORN AT HORN PAD INOPERATIVE.
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RKE FUNCTION FOR PANIC ALARM WORKS. *TT
ANTI-LOCK BRAKE SYSTEM (ABS) LIGHT ON, DIAGNOSTIC TROUBLE CODES (DTCS) C0265, C0201, U1041 SET AND/OR LOSS OF COMMUNICATION WITH BRAKE MODULE.
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*TT UPDATE. *TT
POWER STEERING FLUID LEAKING AT HYDRAULIC BRAKE BOOSTER.
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*TT
INFORMATION ON RESURFACING THE PARK BRAKE PORTION OF THE REAR BRAKE ROTOR.
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*TT
INTERMITTENT NO START, SERVICE STABILITY MESSAGE, ANTI-LOCK BRAKE SYSTEM (ABS) LIGHT ILLUMINATED, MULTIPLE DIAGNOSTIC...
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TROUBLE CODES (DTCS), DIC SHOWS UNKNOWN DRIVER, VARIOUS ELECTRICAL RELATED CONDITIONS. INCLUDES ESCALADE ESV AND EXT MODEL. *TT
ANTILOCK BRAKE (ABS) ACTIVATION AT LOW SPEEDS (CLEAN WHEEL SPEED SENSOR MOUNTING SURFACE).
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*TT UPDATED 10/23/09. *PE
CO550 CODE SETTING AND OR ABS/BRAKE LIGHT COMING ON INTERMITTENTLY.
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SERVICE VME. 2004 GMC DENALI INCLUDED. *TT *MJ *TT
Lighting
34 bulletinsREAR WIPER JUMPS WHEN THE FOG LAMPS ARE TURNED ON.
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*TT
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...
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Fog/Driving Lamp Damage.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
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Guidelines.
This Preliminary Information communicates to techniciansthat the Daytime Running Lamps (DRL's) or the auto headlamps...
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will not shut off when using the daytime running lamp disable switch (Which is part of the headlamp switch), if the vehicles was built for Canada (RPO Z49). These vehicles were built with different software that doesn't allow the DRL's or Auto headlamp to be shut off. Canada law prohibits disabling daytime running lamps (DRL's) or auto headlamps.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
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Guidelines.
This Preliminary Information communicates to techniciansthat the Daytime Running Lamps (DRL's) or the auto headlamps...
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will not shut off when using the daytime running lamp disable switch (Which is part of the headlamp switch), if the vehicles was built for Canada (RPO Z49). These vehicles were built with different software that doesn't allow the DRL's or Auto headlamp to be shut off. Canada law prohibits disabling daytime running lamps (DRL's) or auto headlamps.
This Preliminary Information communication provides information to the technician about vehicles that show an error...
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message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.
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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
This Preliminary Information communication provides information to the technician about vehicle's odometer appears...
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to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.
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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and...
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what should be considered warranty replacement and not
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be...
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inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
This informational bulletin provides information to assist dealership personnel with the identification of vehicle...
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headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.
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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park...
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at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
BUICK\CADILLAC\CHEVROLET\GMC\HUMMER\OLDSMOBILE\PONTIAC\SAAB\SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. FCC RULED IN 2002 WIRELESS CARRIERS WOULD NO LONGER RE REQUIRED TO SUPPORT ANALOG WIRELESS NETWORK STARTING IN 2008. *PE CSC LETTER WAS RECEIVED. UPDATED 12/1/08. *PE
LOW TIRE LIGHT ON AND/OR DIC CHECK TIRE PRESSURE MESSAGE WHEN COLD, WITH RPO UJ6.
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*NJ
HANDLING CHARACTERISTICS OF VEHICLES WITH 20 INCH WHEEL/TIRE ASSEMBLIES INSTALLED.
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*TT
BULLETIN-SIT-BULLETIN-1656326: PIT3569.
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LOW TIRE LIGHT ON AND OR DIC CHECK TIRE PRESSURE MESSAGE WHEN COLD. *SC
LOW TIRE LIGHT ON AND OR DIC CHECK TIRE PRESSURE MESSAGE WHEN COLD.
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*TT
INTERMITTENT SERVICE 4WD LIGHT COMES ON WITH DIAGNOSTIC TROUBLE CODE (DTC) C0306 OR C0308 STORED IN TCCM.
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*TT
HIGH INTENSITY DISCHARGE (HID) HEADLAMPS - DISPOSAL INSTRUCTIONS.
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*TTT
INTERMITTENT MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) C0374 OR ERRATIC 4WD/AWD OPERATION.
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*TT
SIR LIGHT ON STEADY AFTER BULB TEST AND NO DIAGNOSTIC TROUBLE CODES (DTCS).
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*TT
INTERMITTENT SIR LAMP WITH DIAGNOSTIC TROUBLE CODE B0044 OR B0026.
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*EH
HEADLAMP OR INSTRUMENT CLUSTER LIGHTS FLICKERING OR DIMMING.
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*TT
SOME CUSTOMERS MAY WANT TO TOW THEIR VEHICLE BEHIND ANOTHER VEHICLE WITH ALL FOUR TIRES ONT HE GROUND.
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THIS BULLETIN PROVIDES INFORMATION REGARDING RECREATIONAL (DINGHY) TOWING FOR CERTAIN VEHICLES INCLUDING 1988-2004 CHEVROLET AND GMC LIGHT DUTY TRUCKS. *TT
LOW TIRE PRESSURE LIGHT ILLUMINATED ON INSTRUMENT CLUSTER.
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SERVICE VME. SIT BULLETIN 1411230. *TT
SOME CUSTOMERS MAY WANT TO TOW THEIR VEHICLE BEHIND ANOTHER VEHICLE WITH ALL FOUR TIRES ONT HE GROUND.
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THIS BULLETIN PROVIDES INFORMATION REGARDING RECREATIONAL (DINGHY) TOWING FOR CERTAIN VEHICLES INCLUDING 1988-2004 CHEVROLET AND GMC LIGHT DUTY TRUCKS. *TT
PARTS RESTRICTION FOR CARGO COVERS CANCELLED.
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SERVICE VME. THIS BULLETIN REPLACES 01414A DATED 11/18/03. *TT
LOW TIRE PRESSURE LIGHT ON AFTER INSTALLING AFTERMARKET WHEELS/TIRES.
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*TT
Infotainment
34 bulletinsXM Audio Traffic And Travel Link Availability And Operation.
Information On Requests To Add OnStar Bluetooth Option.
This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged...
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radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not
This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged...
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radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.
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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states...
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that they only get a few channels.
This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band.
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Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.
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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.
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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth.
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Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN.
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THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
TIRE SLOWLY LOSES AIR, LOW TIRE PRESSURE WARNING LIGHT ON, CHECK TIRE PRESSURE MESSAGE DISPLAYED.
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*TT
NAVIGATION RADIO SYSTEM DOES NOT HAVE COMPLETE COVERAGE.
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GM TECH LINKS. *TT
TIRE PRESSURE MONITOR RESET/LEARN-WHEN THE PRESSURE IN THE AFFECTED TIRE WAS SET TO SPECIFICATION ON SOME VEHICLES, THE...
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CHECK TIRE PRESSURE AND OR XX TIRE HIGH/LOW DISPLAY IS CANCELED WITHIN 20 SECONDS OF THE PRESSURE ADJUSTMENT. *SC
SERVICE STABILITY MESSAGE DISPLAYED.
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*EH
INTERMITTENT SERVICE STABILITY MESSAGE DISPLAYED, HISTORY DIAGNOSTIC TROUBLE CODE C0550.
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*TT
XM RADIO WAS WORKING PRIOR TO JULY 26, 2004 AND IT IS INOPERATIVE NOW.
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*JB
CLOCK NOT KEEPING PROPER TIME ON VEHICLES WITH NAVIGATION RADIO.
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*TT
RADIO PRESET READS SOMETHINGF OTHER THAN THE STATION ID OR STATION CALL LETTERS.
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*MJ
NAVIGATION SCREEN LOCKS UP.
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*TT
LOW AUDIO OUTPUT FROM SPEAKERS.
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*MJ
REPLACEMENT RADIO READS CAL ERROR, HAS NO AUDIO OR WILL NOT PROGRAM.
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*TT
XM ERROR ON A RADIO DISPLAY.
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*TT
XM CHANNEL ZERO NOT AVAILABLE ON CERTAIN VEHICLES EQUIPPED WITH NAVIGATION STYLE RADIOS.
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ALSO INCLUDING GMC DENALI 2004. *TT
PRODUCT INFORMATION REGARDING RADIO PERSONALIZATION.
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*MR
NAVIGATION RADIO DISPLAYS JAPANESE WRITING OR SYMBOLS.
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ALSO INCLUDING 2004 HUMMER H2. *MR
REPLACEMENT RADIO READS CAL ERROR, HAS NO AUDIO OR WILL NOT PROGRAM.
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*TT
VEHICLES EQUIPPED WITH XM DO NOT HAVE AUDIO, AM, FM WORK CORRECTLY.
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*MR
RADIO CD SKIPS/EJECTS OR CLOCK RESETS TO 12:00.
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*MR *TT
ACCESSING XM RADIO IDENTIFICATION NUMBER.
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SIT BULLETIN 1410305. GMC DENALI 2004 INCLUDED. *TT
XM RADIO MUST BE TUNED TO CHANNEL 1 THROUGH 66 DURING ACTIVATION ATTEMPT.
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2004 CHEVROLET CANYON, GMC DENALI, GMC COLORADO ALSO INCLUDED. *TT
Fuel System
28 bulletinsThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks...
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using the evaporative emission cart smoke machine and ultrasonic leak detectortools.
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if...
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debris have entered the exhaust system.
This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil...
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additives.
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the...
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usage of E85 fuel in GM vehicles.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
GMC: FUEL GAUGE FLUCTUATION IN PARK OR NEUTRAL, CAUSING THE LOW FUEL LIGHT TO ILLUMINATE.
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*PE
FUEL FILTER REPLACEMENT.
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GM TECH LINK. *TT
REVISED INSPECTION/MAINTENANCE (I/M) EVAPORATIVE EMISSION (EVAP) SYSTEM SET PROCEDURE.
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*TT
EXHAUST VIBRATION RESONANCE OR MOAN.
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(2004-2005 GMC DENALI) *SC
SERVICE PART FUEL TANKS WILL NO LONGER HAVE THE RETAINER NUBS FOR THE REAR HEAT SHIELD EXTENSION.
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THE REAR HEAT SHIELD EXTENSION IS NO LONGER NEEDED AND SHOULD NOT BE REINSTALLED ON FUEL TANKS WITHOUT THE RETAINER NUB. *TT
VEHICLE WITH FLEXIBLE FUEL WILL NOT START, STALLS AND WILL NOT RESTART, LOSS OF POWER, POOR PERFORMANCE.
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*TT POOR PERFORMANCE AND/OR FUEL GAUGE READS INACCURATE/INCORRECT. *TT
FUEL CAP TETHER STRAP TOO SHORT.
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*TT
ELIMINATION OF REAR FUEL TANK HEAT SHIELD.
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*MR
ELIMINATION OF REAR FUEL TANK HEAT SHIELD.
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*MR
TIGHTEN FUEL CAP MESSAGE ON THE DIC.
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SIT BULLETIN 1411567. *TT
DIC MESSAGE THAT THE FUEL CAP IS NOT ON TIGHT.
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SERVICE VME. *TT
Transmission
26 bulletinsDIAGNOSIS OF CRACKED OR BROKEN TRANSMISSION CASE.
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*TT 2006 AND PRIOR CARS AND LIGHT DUTY TRUCKS. *TT
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.
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The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This Preliminary information communicates to the dealer technician thatLight Duty Trucks equipped with automatic...
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transmissions and 4 wheel drive may exhibit a condition of grinding/ratcheting type noise when shifting the automatic transmission into park while the transfer case is in 4 wheel drive low (4LO) range. Dealers technician's are advised this condition should be deemed a normal characteristic of 4WD low operation.
This informational bulletin provides information for Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096...
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TransFlow.
This Preliminary Information communication provides information to the technician about vehicles that have an inaccurate fuel gauge.
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Technician should drive the vehicle to duplicate the concern. The fuel gauge will have a tendency to falsely indicate a lower fuel level than what is actually present. The fuel gauge will take a few minutes to show the correct fuel level. On vehicles equipped with an automatic transmission no buffering takes place when the transmission is in park or neutral. This is a normal characteristic and no repairs are necessary. On vehicles equipped with a manual transmission the fuel gauge is buffered in all gears and neutral. There is a timer which starts to count up when the clutch is depressed. When this timer reaches its calibrated value the buffering stops. This is a normal characteristic and no repairs are necessary.
This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test...
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essential tool J-45096 TransFlow.
This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing.
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Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the backlash it should be set between 0.003? to 0.005? on a new ring and pinion for any American Axle Manufacturing application. The ring and pinion can be reused or adjusted if the mileage is less than 500 miles, if not used for towing. Technician should be advised that a ?roller coaster? or ?hourglass? pattern on the bearings may be normal up to 10,000 miles and possibly longer. With a mis-machined housing you may get a heel pattern on both sides of the gear teeth at build up can generally be corrected with backlash adjustments. When setting up an 8.6? axle with a 5 cut gear set is to use a 0.035? pinion shim and set backlash to 0.004?. When using the newer 2 cut gear set also use a 0.035? pinion shim and still set backlash to 0.004?. To set the gear pattern use backlash to adjust the pattern heel to toe. Use the pinion shim to adjust the height of the pattern. The proper drive pinion bearing pre-load is from 15 - 30 inch pounds with new bearings. The total torque to turn after the differential case is installed should increase 5 - 10 inch pounds at the pinion. A new pinion nut must be used whenever the old one is removed. The axle shaft end play specification is 0.012? per side and the radial specification is 0.002? - 0.003?. Technician should be advised that synthetic lube can be used in all new American Axle Manufacturing axle assemblies. The new pinion seal for the 8.6? axle assembly is a two piece design.
This Preliminary Information communication provides information to the technician about vehicles that have slip in...
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forward ranges immediately after replacing the input housing. Technician will inspect the 3-4 clutches and the forward clutch oil feed passages for leakage between circuits. Technician should apply regulated compressed air to the 3-4 clutch feed hole and the forward clutch feed hole one at a time with the input housing. Technician will need to replace the input housing if there is an air leak 3-4 clutches.
This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet...
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protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet rays down to 4% or less. Front side door glass reduces Ultraviolet rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.
This Preliminary Information communication provides information to the technician about the percentage of UV protection...
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or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.
BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE AND HUMMER: INFORMATION ON PITMAN ARM SHAFT SEAL SERVICE KIT.
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DO NOT REPLACE ENTIRE STEERING GEAR FOR PITMAN SEAL LEAK. TECHNICIANS HAVE BEEN REPLACING ENTIRE STEERING GEARS DUE TO NOT BEING ABLE TO SERVICE JUST LEAKING PITMAN SHAFT SEAL. *PE UPDATED 5/9/11. *PE
GMC: FLUID LEAK FROM TRANSMISSION OIL COOLER LINES DUE TO CORROSION.
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ALL 2000-2006 LIGHT DUTY TRUCKS EQUIPPED WITH THE LIGHT DUTY AUTOMATIC TRANSMISSION. *PE
GEAR BOX POWER STEERING PUMP, P/S PERFORMANCE CONCERNS.
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*NJ UPDATED ON 6/30/2011. *KB
SLIP CONDITION IN 2ND, 3RD, OR 4TH.
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DAMAGED 2-4 OR 3-4 CLUTCH. *KB UPDATED 10/31/07. *NJ
4L60-E/4L65-E AUTOMATIC TRANSMISSION/TORQUE CONVERTER CLUTCH (TCC) SHUDDER, WATER IN TRANSMISSION.
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*TT
4L60-E/4L65-E AUTOMATIC TRANSMISSION SECOND GEAR START, LACK/LOSS OF POWER WHEN ACCELERATING FROM A STOP.
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*TT
SERVICE VME - 8.6 INCH REAR AXLE WHICH EXHIBIT A GEAR WHINE CONDITION (UNTIL DECEMBER 23, 2005).
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*TT
1-2, 2-3, 3-4, 4-5 SHIFT AND TORQUE CONVERTER CLUTCH (TCC) CHARACTERISTICS DURING COLD WEATHER OPERATION ON 4L60-E, 4L80-E OR ALLISON TRANSMISSIONS.
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TO INCLUDE 2001-2004 CHEVROLET AND GMC LIGHT DUTY FULL-SIZE PICKUP AND UTILITY MODELS. *TT
HARSH 1-2 SHIFT. *EH
THE 4L60E/4L65E AUTOMATIC TRANSMISSION SLIP CONDITION IN 2ND, 3RD, OR 4TH GEAR.
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ALSO TO INCLUDE THE PONTIAC GTO 2005. *TC
4L60E, 4L65E FORWARD AND LOW REVERSE WAVED STEEL CLUTCH PLATE APPEARANCE CHANGE.
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*TT
SQUAWK OR GRUNT NOISE THAT OCCURS ON THE 2-3 UPSHIFT ON VEHICLES WITH 4L60E - M30, 4L60E M32 TRANSMISSION.
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*TT
4L60-E AUTOMATIC TRANSMISSION OIL PUMP FIRST AND SECOND DESIGN IDENTIFICATION.
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*TT
SLIP CONDITION IN 2ND, 3RD OR 4TH DAMAGED 2-4 BAND 3-4 CLUTCH ON THE 4L60E/4L65E AUTOMATIC TRANSMISSION.
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*TT *MJ
SHIFT STABILIZATION AND TOW/HAUL MODE FEATURE FOR HYDRA-MATIC 4L60-E/4L65-E AND 4L80-E/4L85-E TRANSMISSIONS.
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*TT
Tires & Wheels
25 bulletinsThis service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...
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ride characteristics of GM cars and trucks.
This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
This preliminary bulletin provides a diagnostic tip to install a temporary dowl rod to perform an alignment.
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques...
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used to install wheels onto vehicles
This informational bulletin provides information on how to properly mount and balance wheels and tires on heavy duty...
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truck models only
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques...
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used to install wheels onto vehicles
This informational bulletin provides information on how to properly mount and balance wheels and tires on heavy duty...
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truck models only
This preliminary informational bulletin provides technicians a recommendation for when they are performing a front end...
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alignment and find an alignment dowel pin missing .
This preliminary informational bulletin provides technicians a recommendation for when they are performing a front end...
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alignment and find an alignment dowel pin missing .
This warranty administration bulletin provide policy information new tire warranty program and global warranty...
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management submission information.
SERVICE VME - AFTERMARKET WHEELS/TIRE PRESSURE MONITOR/FMVSS 138.
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*TT
TIRE PRESSURE MONITORING (TPM) SYSTEM - SYSTEM MESSAGES.
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*TT
TIRE PRESSURE MONITORING (TPM) SYSTEM - TIRE MOUNTING AND DISMOUNTING.
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*TT
SERVICE TIRE PRESSURE MONITORING SYSTEM DIAGNOSTICS CODES.
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*TT
CHECK TIRE PRESSURE MESSAGE.
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*TT
TIRE PRESSURE MONITORING SYSTEM DESCRIPTION, OPERATION AND DIAGNOSTICS.
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*TT
SPARE TIRE IS DIFFERENT SIZE THAN OTHER TIRES.
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THIS SERVICE BULLETIN REPLACES 020310001. *EH UPDATE. *TT
20 INCH WHEELS AND TIRES AVAILABLE THROUGH GMSPO.
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*TT UPDATED. *NM
SLOW TIRE LEAK OR LOW TIRE PRESSURE WARNING MESSAGE.
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*EH
CHECK TIRE PRESSURE MESSAGE.
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(TO INCLUDE 2004-05 GMC DENALI) *SC
REVISED WHEEL DRIVE SHAFT NUT TORQUE SPECIFICATION.
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*TT
SERVICE TIRE PRESSURE MONITORING SYSTEM DIAGNOSTIC CODES.
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*MR
DIAGNOSTIC INFORMATION FOR TIRE PRESSURE MONITORING (TPM) SYSTEM WHICH MAY SET DIAGNOSTIC TROUBLE CODE (DTC) C0760 AND/OR C0765.
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*TT UPDATED 08-15-07. *KB
Steering
19 bulletinsThis SKU is a Pitman Arm.
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The customer communication requested return of unsold inventory to inspect for the spline size. If the spline size is incorrect it will not have a tight fit with the mating component, and would lead to detectable play and/or noise when steering.
This technical bulletin provides a procedure to replace the power steering pump and line to correct the customers...
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concern of lack of steering assit when stopped or parking lot manuvers.
This technical bulletin provides a procedure to replace the power steering pump and line to correct the customers...
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concern of lack of steering assit when stopped or parking lot manuvers.
This technical bulletin provides a procedure to replace the power steering pump and line to correct the customers...
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concern of lack of steering assit when stopped or parking lot manuvers.
This Preliminary Information communication provides information to the technician about vehicles that may have a power steering pump whine noise.
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Technician will need to flush and refill the power steering system with Lucas Power Steering Fluid with Conditioners. Technician will replace the power steering pump with the latest design if the fluid is not available.
CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN STEERING WHEEL AND/OR STEERING COLUMN (REPLACE UPPER INTERMEDIATE STEERING SHAFT [I-SHAFT] ASSEMBLY).
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*PE
LACK OF STEERING ASSIST OR SHUDDER DURING PARKING LOT TYPE MANEUVERS.
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*TT
CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN STEERING WHEEL.
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*EH UPDATED *EH UPDATED. *KB
GENERATION 5 ONSTAR STEERING WHEEL CONTROL FUNCTION.
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*TT
VARIOUS STEERING OR SUSPENSION CONCERNS AFTER GM ACCESSORIES 20 INCH TIRE/WHEEL ASSEMBLIES HAVE BEEN INSTALLED.
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*TT
STEERING PULL, LEAD LEFT ON ACCELERATION AND LEAD RIGHT ON DECELERATION.
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ALSO INCLUDES 2004 GMC DENALI. *TT
SUPPLEMENT TO 00-02-35-003D - CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN THE STEERING WHEEL.
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*TT
INTERMEDIATE STEERING SHAFT SERVICE KIT.
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SERVICE VME. *TT
LACK OF STEERING ASSIST WHEN STOPPED OR DURING PARKING LOT TYPE MANEUVERS.
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*MR
LACK OF STEERING ASSIST OR SHUDDER DURING PARKING LOT TYPE MANEUVERS.
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*MR
2003-2004 GENERATION 5 ONSTAR STEERING WHEEL CONTROL FUNCTION EXPLANATION.
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SIT BULLETIN 1416474. *TT
INNER TIE ROD RELEASED FOR SERVICE.
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*TT
CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN THE STEERING WHEEL.
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*TT
MINOR SCRATCHES TO WOOD STEERING WHEELS.
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*TT UPDATE. *TT
Software & Calibration
18 bulletinsOnStar Voice Fallback Number Update
This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation...
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Information and Transaction Submissions Procedure and general content updates.
This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor...
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Operation.
This informational bulletin provides a revision for 13-00-89-004A to include updated information.
This preliminary informational bulletin provides a revision for PI0688C to add the 2013 model year and update the Parts...
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Information.
This informational bulletin advises the technician to update the Onstar from an analog system to a digital system if the...
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customer wishes.
This preliminary informational bulletin provides a revision for PI0688C to add the 2013 model year and update the Parts...
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Information.
This technical service bulletin provides a revision for 07-08-49-020G to add the 2014 model year and update model list.
This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.
This technical bulletin provides a revision of 13-00-89-004 to update car issues information for reference...
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information/bulletin PI0746C.
This technical bulletin provides a revision of 10-00-89-017Z to include updated information.
This informational bulletin provides an update for 13-00-89-004C to include updated information.
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates.
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Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
EATON LOCKING DIFFERENTIAL CHATTER SHUDDER NOISE ON TURNS, EQUIPPED WITH A LOCKING REAR DIFFERENTIAL RPO G80.
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*NJ UPDATED 7/17/2008. *PE
SERVICE VME. SUPPLEMENT TO 00-02-35-003L.
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UPDATE ON NEW I-SHAFT. *KB
SHUDDER OR BIND ON TRUNS IN 4 HI.
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*EH UPDATED 03-01-07. *KB
UNABLE TO FLASH PASSENGER PRESENCE SYSTEM DIAGNOSTIC TROUBLE CODES.
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VARIOUS MODELS INCLUDING 03-05 CHEVROLET FULL SIZE TRUCKS AND UTILITIES, AND GMC FULL SIZE TRUCK. *EH
ERRATIC OIL PRESSURE GMT 610 OR GMT800 WITH CODES P0522 OR P0523.
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*TT 01972A REPLACED AND UPDATED 01/01/04. *SC
HVAC & Climate
14 bulletinsSOME CUSTOMERS MAY COMMENT ON VARIOUS HVAC CONCERNS INCLUDING TEMPERATURE DOORS DEFAULTING TO FULL HOT POSITION OR UNABLE TO OBTAIN DEFROST POSITION.
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*PE
REAR BLOWER TURNS ON BY ITSELF/DEFAULTS TO HIGH BLOWER SPEED AND/OR DEFAULTS TO FULL COLD.
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*TT
HIGH PITCHED TONE HEARD INSIDE VEHICLE WHEN AC COMPRESSOR IS ENGAGED.
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*EH
HVAC NOT COLD ENOUGH A/C COMPRESSOR DOES NOT ENGAGE .
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*EH
REVISED AIR CONDITIONING (A/C) SYSTEM PERFORMANCE TEST.
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*TT
HEAT VENTILATION AND AIR CONDITIONING SYSTEM CANNOT BE CONTROLLED OR DEFAULTS TO DEFROST MODE.
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*EH
DIAGNOSTIC INFORMATION TO ACCURATELY DIAGNOSE A/C LOW PRESSURE SWITCH USING NEW KENT MOORE SPECIAL TOOL GE-47742.
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*TT
PART RESTRICTION ON AIR CONDITIONING COMPRESSORS.
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*TT
AIR CONDITIONER (A/C) LOW PRESSURE SWITCH DIAGNOSTIC TOOL.
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CURRENTLY THE A/C LOW PRESSURE SWITCH OPEN/CLOSE PRESSURES CANNOT BE ACCURATELY DETERMINED BY MEASURING PRESSURE AT THE LOW SIDE SERVICE PORT. *TT
PROGRAMMING CONTROL HEADS - HVAC AC.
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*TT
FOGGING OF WINDOWS IN THE DEFROST MODE.
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ALSO INCLUDING MODELS: 2003-2004 GMC YUKON XL, DENALI XL, 2003-2004 SIERRA DENALI. *MR
UNDERHOOD AIR CONDITIONER RATTLE NOISE HEARD ON ACCELERATION OR A SUDDEN LOSS OF AIR CONDITIONER SYSTEM PERFORMANCE.
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*TT THIS BULLETIN REPLACES 03-01-38-019 DATED 11-01-2003. TO INCLUDE VARIOUS MODLES INCLUDING 2002-2004 COMMERCIAL UPFITTER CHASSIS VEHICLES. *TT
REAR SEAT AUDIO (RSA) AND/OR REAR HVAC INOPERATIVE.
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*TT UPDATE. *TT
CHANGES IN AIR CONDITIONING COMPESSOR ON/OFF INSTRUMENT PANEL DISPLAY SYMBOL FROM 2003 TO 2004 MODEL YEAR AND...
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SYNCHRONIZING THE DRIVER AND PASSENGER SET TEMPERATURES. *TT
Suspension
7 bulletinsSuspension.
Suspension.
This Preliminary Information communication provides information to the technician about vehicles that have grease leaking from front hub bearings.
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Technician should not replace the bearing for grease purge. Technician should be advised to not clean the purged grease from the area immediately on or adjacent to the seals because this grease provides additional protection. Technician should only replace the bearing if the seals show visible damage, bearing endplay is greater than 0.005" or 0.13mm, bearing exhibits rough rotation, or bearing exhibits abnormal noise.
GM: IF THE SERVICE SUSPENSION SYSTEM IS DISPLAYED ON THE DIC, THE TRIM HEIGHT MAY BE INCORRECT, LOOSE COMPRESSOR INLET...
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HOSE, OR THE COMPRESSOR SELF TEST MAY BE INOPERATIVE. ALSO INCLUDED SUBURBAN LD MY 2001-2013, YUKON DENALI XL MY 2013, YUKON XL LD 2001-2013 *JS
REVISED UPPER CONTROL ARM REPLACEMENT.
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*TT
OWNERS MAY INQUIRE ABOUT THE PROPER SETUP FOR A WEIGHT DISTRIBUTING HITCH ON VEHICLES EQUIPPED WITH RPO Z55 AUTO RIDE SUSPENSION.
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*MJ
SNAP AND POPPING NOISE IN THE FRONT SUSPENSION AREA.
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*TT
Air Bags & Safety
4 bulletinsThis informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat...
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belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE.
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BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. *RM UPDATED 4/3/12. *PE
SUPPLEMENTAL INFLATABLE RESTRAINT (SIR) LIGHT ON, DIAGNOSTIC TROUBLE CODES (DTC) B0026 AND/OR B004.
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TO INCLUDE 2003-2006 CHEVROLET/GMC FULL SIZE PICKUP AND UTILITY MODELS. *TT
AIR BAG LAMP ON, PASSENGER AIR BAG INDICATOR ALWAYS READS OFF, DIAGNOSTIC TROUBLE CODE (DTC) B0092 SET.
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*TT