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2025 Cadillac Escalade Iq TSBs

301 Technical Service Bulletins across 17 categories

Electrical

79 bulletins
11029962

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not...

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correct it.

11029950

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC'ss

11027932

This PI provides diagnostics tips to dealership techs when trying to diagnose a CAN Bus communication issue after an...

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event like a lightning strike, battery jump started backwards, failure over the air update, etc.

11027920

Improvements to help protect battery health in low temperatures.

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Improvements to diagnostics to reduce service messages. Fixes to help protect battery health in high temperatures. Fixes to improve responsiveness for vehicle diagnostics.

11027697

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC's

11026861

"This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.

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It also informs them to follow the bulletins as necessary to USB update the modules."

11026496

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.

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It also informs them to follow the bulletins as necessary to USB update the modules.

11025058

Customer Satisfaction Program.

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Certain vehicles listed above may have a condition where the emblem that is adhered onto the switch module could delaminate and partially separate. Dealers will replace the rear closure release with emblem pushbutton.

11024952

This Service bulletin provides information on the heated seats warming up when the vehicle is started but soon cooling...

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off and the heated seat LED indicator remaining illuminated may be due to the BCM software calibration.

11024704

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not...

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correct it.

11024498

This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service...

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High Voltage DTCs.

11024460

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC's

11024455

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC's

11024439

The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.

11024438

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not...

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correct it.

11024324

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11023952

The Battery Energy Control Module (BECM) in certain vehicles include battery-monitoring software.

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An update is available for this software that improves the BECMs ability to detect moisture inside the RESS enclosure. Dealers are to reprogram the BECM with the updated software.

11023907

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not...

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correct it.

11023904

This information provides software update information for the K73 Telematics module to correct the symptoms described.

11023484

This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core...

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return shipping method.

11023365

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11023348

This Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset...

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to correct.

11023344

If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing...

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the Image processing module.

11023342

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not...

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correct it.

11023030

This Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset...

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to correct.

11022782

This information provides software update information for the K73 Telematics module to correct the symptoms described.

11021792

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

11020867

If the driver receives a Driver Assist Unavailable message, and SuperCruise is non-functional, all future OTA updates may fail.

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Dealers will replace the Forward Range Radar Sensor to restore SuperCruise functionality and enable future OTA updates.

11020784

Certain vehicles may have a condition in which SuperCruise is inoperative following a failed over the air (OTA) software update.

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Dealers will replace the Forward Range Radar Sensor to restore vehicle module communications.

11020686

This Preliminary information communicates where the driver is unable to activate Super Cruise along with a DIC message...

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stating "Super Cruise Subscription Required, Press OnStar Button". Dealer are to power cycle the onstar module to reset.

11020681

This information provides software update information for the K73 Telematics module to correct the symptoms described.

11020680

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.

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It also informs them to follow the bulletins as necessary to USB update the modules.

11019983

This Preliminary Information communicates the DTC's setting in the SDGM are false, steps to resolve and not to replace...

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the module.

11019847

This Preliminary information communicates a software concern where the technician may not be able to update the software...

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in the Automatic Level Control Module and a work around to resolve that concern.

11019844

This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.

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It also informs them to follow the bulletins as necessary to USB update the modules.

11019753

This service Bulletin provides information on the correction of that one or more Tire Pressure Monitor Sensor (TPMS)...

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showing dashes after recent dealer service or after picking up a newly purchased vehicle.

11019528

This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this...

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concern, to perform the steps listed and should be able to reprogram the module and correct this.

11019040

This technical service bulletin provides information on the update to the K299 Audio/Video Interface module to correct...

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the front passenger infotainment screen being off when activating the vehicle remote start or opening any other door or liftgate, other than the driver door.

11018476

This Preliminary information communicates Thatthe active safety systems maybe inoperable and to perform a module reset...

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to correct.

11018430

This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this...

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concern, to perform the steps listed and should be able to reprogram the module and correct this.

11017910

On certain vehicles listed above, the 12V Battery Negative Cable was erroneously labeled with a First Responder Emergency Cut Loop label.

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Dealers are to inspect and ensure that the High Voltage Service Lockout Harness has the Emergency Cut Loop label installed and the 12V Battery Negative Cable does not have the Emergency Cut Loop label installed.

11017908

On certain vehicles listed above, the 12V Battery Negative Cable was erroneously labeled with a First Responder Emergency Cut Loop label.

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Dealers are to inspect and ensure that the High Voltage Service Lockout Harness has the Emergency Cut Loop label installed and the 12V Battery Negative Cable does not have the Emergency Cut Loop label installed.

11017886

This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core...

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return shipping method.

11017775

This Preliminary information communicates Thatthe active safety systems maybe inoperable and to perform a module reset...

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to correct.

11017595

This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use...

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for certain repairs, such as Wiring Harness Repairs.

11017274

This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern.

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It is due to software and will need to reprogram the A11 radio module to correct this.

11017257

This Preliminary information communicates how to recover the Image Processing Module.

11016074

Update Title: Important Update N25-2494560 Release Notes: Your vehicle keeps getting better.

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This software update includes the following, if your vehicle is equipped: Improves accuracy of service messages for high voltage charging system. Reduces drain on 12V battery. Improves performance of charging. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.

11016032

This informational bulletin provides information for dealers/technicians on Service High Voltage Message Setting DTC...

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P0CCD.

11015783

This technical bulletin provides a procedure to correct the condition of Unwanted Theft Alarm Due to Glass Breakage...

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Sensor and /or DTC B192A SYM13.

11015644

This Preliminary information communicates a software anomaly exists in the door access control modules, new software to...

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be released to correct the false message.

11015223

This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service...

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High Voltage DTCs.

11015056

This informational bulletin provides information for dealers/technicians on Second Row Executive Seat Does Not Move with...

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C-Pillar Button or Virtual Switches.

11014676

Service update - Certain vehicles listed above may have a condition in which the access control module is preventing over-the-air (OTA) updates.

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Dealers are to reprogram the access control module.

11014633

This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery...

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to clear the codes.

11014453

This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern.

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It is due to software and will need to reprogram the A11 radio module to correct this.

11014452

This Preliminary information communicates programming the Image Processing module and possible replacing the drivers...

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monitoring camera for concerns with Supercruise Unavailable and Driver Attention Assist Unavailable and Drowsy Driver Feature Disabled.

11014413

Update Title: Important Update GM N24-2490440 Release Notes: Your vehicle keeps getting better.

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This software update includes the following, if your vehicle is equipped: Improves calibration of air quality sensor and accuracy of auto rear defog timer. Applies calibration change to help prevent delays in infotainment response. Improves performance of driver display to ensure message accuracy. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.

11014239

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

11013636

This service bulletin provides information for dealers/technicians on Information on Opening / Closure Instructions for...

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DDR (Damaged, Defective, Recalled) High Voltage Battery Dunnage / Container.

11013387

This preliminary information communicates an intermittent concern with the K73 Telematics Communication Interface...

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Control Module goingoffline and losing cellular and data connectivity temporarily.

11013271

Your vehicle keeps getting better.

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This software update includes the following, if your vehicle is equipped: Improves performance of wireless communication of the Lithium Ion battery status

11013239

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11013005

Service Update. On certain vehicles, the 12V battery negative cable was erroneously labeled with a First Responder Emergency Cut Loop label.

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Dealers are to inspect and confirm whether or not the High Voltage Service Lockout Harness has the Emergency Cut Loop label installed and ensure that the 12V Battery Negative Cable does not have the Emergency Cut Loop label installed.

11012958

This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery...

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to clear the codes.

11012929

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

11012693

This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core...

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return shipping method.

11012678

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11012251

This Preliminary information communicates a software anomaly exists in the door access control modules, new software to...

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be released to correct the false message.

11012189

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

11011944

This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core...

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return shipping method.

11011896

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11011805

This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...

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repairing wiring harnesses.

11011801

Service Update. On certain vehicles, the 12V battery negative cable was erroneously labeled with a First Responder Emergency Cut Loop label.

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Dealers are to remove the First Responder Emergency Cut Loop label from the 12V battery negative cable.

11011694

This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset...

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to correct.

11011693

This Preliminary information communicates how to recover the Image Processing Module.

11010545

This service bulletin provides information on key code security rules and information on GM keycode look-up applications...

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(U.S).

11010421

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

11009760

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...

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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

Pre-Delivery & Maintenance

39 bulletins
11028937

A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete.

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Tech is directed to drive a city route to complete the procedure.

11023367

This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.

11022074

A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete.

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Tech is directed to drive a city route to complete the procedure.

11019548

This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.

11019545

This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector...

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Reconnect Labor Code Numbers.

11017839

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11017247

This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector...

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Reconnect Labor Code Numbers.

11017244

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

11017207

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...

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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11017050

This bulletin provides information on Wiper Blade Maintenance Tips.

11017004

This service bulletin provides information for dealers/technicians on Diagnostic Aid - Super Cruise Unavailable.

11015572

This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.

11015567

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

11015387

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

11015215

This bulletin provides information on Wiper Blade Maintenance Tips.

11015214

This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.

11014563

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11014230

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

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before being sold (prepping) to the customer.

11014222

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...

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that request to disable or enable content.

11014171

This service bulletin provides information on proper use of floor mats.

11013260

Warranty Administration - Claim Submission for Field Actions using Vehicle Wide Programming.

11013073

This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.

11013072

This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.

11012930

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11012691

This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.

11012690

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.

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Only).

11012190

This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.

11012187

This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.

11011860

This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.

11011709

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

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before being sold (prepping) to the customer.

11010576

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...

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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

11010495

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

11010491

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11010488

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program.

11009039

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

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identification for warranty transactions (U.S. Only).

11009037

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

11008956

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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and Canada Dealers Only).

11008898

The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.

11008000

This bulletin provides information on Wiper Blade Maintenance Tips.

Other

36 bulletins
11029265

This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B,...

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U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE,

11027686

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements.

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They should follow the notes mentioned prior to anything being replaced.

11027601

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11026600

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements.

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They should follow the notes mentioned prior to anything being replaced.

11026062

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements.

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They should follow the notes mentioned prior to anything being replaced.

11024499

This bulletin provides a procedure to inspect and verify the drive shafts are over extending past the 5mm tolerance,...

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causing the customers concern of a fluid leak under the vehicle.

11024458

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11023158

A vehicle may come in with B3A6B set in history.

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Tech is directed to clear code and advise the customer an OTA will be released for the code.

11023091

New Vehicle Monitoring Programs Section in IVH

11023032

A vehicle may come in with B3A6B set in history.

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Tech is directed to clear code and advise the customer an OTA will be released for the code.

11022781

This Preliminary information communicates how to move U018B from Current to History.

11022776

PI is created to advise dealer of an issue that may have been induced by OTA programming

11022140

This Preliminary information communicates how to move U018B from Current to History.

11022134

A vehicle may come in with B3A6B set in history.

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Tech is directed to clear code and advise the customer an OTA will be released for the code.

11022132

This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B,...

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U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE,

11022130

Diagnostic Guidance for U3000-97 Long Range Radar Blocked

11022084

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11022078

This Preliminary information communicates an issue when performing a night vision camera learn the image can not be turned on.

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This provides a work around while the issue is being worked.

11022068

This Preliminary information communicates an issue with super cruise unavailable due to the driver's monitoring camera...

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and dealers to replace the camera.

11020816

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

11020811

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11020809

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

11019872

This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication...

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configuration did not complete correctly.

11019693

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11019074

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019073

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019072

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11013472

This Preliminary information communicates a possible retainer ring dis-lodged fora DTC P2714, may not have reverse as...

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well.

11013468

This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication...

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configuration did not complete correctly.

11013348

This technical bulletin provides a procedure to correct the condition of 2nd Row Air Flow Does Not Change Position DTC...

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B1DBE Set.

11012964

"This Preliminary information communicates thatCadillac IQ EVSpecific partsare being placed on a TAC Restriction.

11012948

This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 SYM57or B0126 SYM82setting...

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with no other DTCs.

11012248

This Preliminary information communicates an issue where the 2nd row seatheadrest does not want to lock in the upright...

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position and how to resolve that issue

11011889

This Preliminary information communicates an issue where the 2nd row seatheadrest does not want to lock in the upright...

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position and how to resolve that issue

11011480

This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 SYM57or B0126 SYM82setting...

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with no other DTCs.

11011340

"This Preliminary information communicates thatCadillac IQ EVSpecific partsare being placed on a TAC Restriction

Engine

35 bulletins
11027922

Fixes to help ensure proper functionality for heating and cooling features.

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Improvements to night mode lights for shifting gears. Fixes for Daytime Running Lamps turning on when set to Off. Fixes to help prevent erroneous missing key messages on driver display. Fixes for accuracy of low tire pressure alert. Fixes for speed threshold for pedestrian alerts. Improvements to the performance of driver assistance features. Fixes to help ensure accurate driver display messages and alerts. Improvements to adaptive cruise control, collision imminent braking, and diagnostic functionality. Improvements to leveling corrections when driving on a slope extensively. Fixes to help prevent valve compressor from sticking. Improvements to performance of One Pedal Driving.

11025755

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

11025581

This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all...

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listed EV vehicles for engineering review.

11024647

Fixes to heated seat indicator and functionality Improvements to adaptive cruise control, collision imminent braking,...

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and diagnostic functionality Improvements to leveling corrections when driving on a slope extensively Fixes to help prevent valve compressor from sticking Improvements to performance of One Pedal Driving Improved accuracy of collision calls Various fixes and improvements During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.

11024492

This engineering informational bulletin is requesting information from technicians to perform the check list provided...

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and contact the engineer listed in regards to the Inoperative Lumbar and/or Massage Function Message on Driver Information Center (DIC).

11024487

This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for...

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BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.

11023388

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from...

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customer-owned vehicles in the field for further engineering study and analysis.

11023266

This engineering informational bulletin is requesting information from technicians to perform the check list provided...

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and contact the engineer listed in regards to the Malfunction Indicator Lamp (MIL) illuminated on the Driver Information Center (DIC) and/or a no-start condition following a recent vehicle update.

11023157

This Preliminary Information communication provides information to the technician about fluid leaking from the brake...

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caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston.

11023058

This engineering information (EI) is requesting information from technicians to perform the check list provided and...

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contact the engineer listed in regards the hood will not latch, open and/or gets stuck, hood ajar message displayed on driver information center (DIC), DTCs P257D, P257E, P257F, B1C80, B1C81, B1C85, B1C89, B1C8C, B1C8D, B1CB5 , B1CBF set.

11022086

This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener.

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Engineering is working on a new module.

11019829

This PI communicates a procedure to clean oil leaking from the rain sensor.

11019780

This engineering informational bulletin is requesting information from technicians to perform the check list provided...

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and contact the engineer listed in regards to the the power windows are inoperative.

11019533

This preliminary information communicates to dealership technicians various radio concerns are all related to software...

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and Engineering is currently working on a design improvement.

11019520

This engineering information (EI Lite) ends the need for gathering information from technicians in regards to the...

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Pre-Delivery Inspection (PDI) and Customer Vehicle Issues Up to 500 Miles Using the CSMT App to do a Field Product Report (FPR) for Paint Issues or Damage.

11019370

This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for...

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BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.

11019071

This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all...

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listed EV vehicles for engineering review.

11018719

Fixes to heated seat indicator and functionality Improvements to adaptive cruise control, collision imminent braking,...

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and diagnostic functionality Improvements to leveling corrections when driving on a slope extensively Fixes to help prevent valve compressor from sticking Improvements to performance of One Pedal Drive at low speeds and launch Improvements to vehicle propulsion in extreme off-roading circumstances Improvements to vehicle's ability to recover after a quick key cycle Improved accuracy of collision calls Various fixes and improvements During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.

11018475

This preliminary information communicates to dealership technicians various radio concerns are all related to software...

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and Engineering is currently working on a design improvement.

11017258

This preliminary information communicates to dealership technicians various radio concerns are all related to software...

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and Engineering is currently working on a design improvement.

11016667

This preliminary information communicates to dealership technicians various radio concerns are all related to software...

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and Engineering is currently working on a design improvement.

11016160

This Preliminary information communicates ordering process for the frontand reardrive units are onrestriction for all...

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listed EV vehicles for engineering review.

11016145

This Preliminary information communicates that a customer may experience a service high voltage message with a loss of heat.

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The technician may find P1C01 in history. The technician is advised that engineering is working on updated software.

11015242

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from...

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customer-owned vehicles in the field for further engineering study and analysis.

11015171

This engineering information (EI Lite) is requesting information from technicians to use the CSMT App and do a Field...

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Product Report (FPR) for the Following Issues: Paint Issues or Damage (EXCEPT for Transportation), Moldings, Appliques, Emblems Loose, Warped, Crooked or Missing / Weatherstrips Misaligned, Mis-formed / Sheet Metal and/or Trim Panels Misaligned / Interior Trim Loose, Crooked, Missing.

11014631

This Preliminary information communicates ordering process for the frontand reardrive units are onrestriction for all...

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listed EV vehicles for engineering review.

11014318

This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with multiple codes...

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setting and Engineering is working on a resolution.

11014012

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from...

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customer-owned vehicles in the field for further engineering study and analysis.

11013905

This bulletin provides information and a procedure to remove an oversized terminal and connect it directly to the engine...

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wiring harness.

11013350

This engineering informational bulletin is requesting information from technicians to perform the check list provided...

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and contact the engineer listed in regards to audio distortion coming from the headrest speakers.

11012020

This Preliminary information communicates ordering process for the frontand reardrive units are onrestriction for all...

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listed EV vehicles for engineering review.

11012019

This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with multiple codes...

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setting and Engineering is working on a resolution.

11012018

This Preliminary information communicates information that Engineering is aware of an issue causing Service Door message when any door is opened.

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Engineering is working on a correction at this time.

11012017

This Preliminary information communicates the request that engineering it looking to get data from these vehiclesbefore...

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any work is being performed.

11011955

This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for...

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BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.

Infotainment

24 bulletins
11029949

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC...

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display

11028942

This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back...

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to the vehicle.

11027944

This Preliminary information communicates to the technician the repair direction needed to address an inaccurate speed...

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limit sign displayed on instrument cluster.

11027921

Improvements to the infotainment system from Android update.

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This Android update removes Alexa Built-in (if supported). Google Assistant will remain available Fixes to improve responsiveness for the center display, driver display, and camera Fixes for Apple CarPlay functionality and connectivity (if supported) Fixes to help ensure proper functionality for Bluetooth Improvements to audio system performance

11026923

This Preliminary information communicates to dealers a procedure to reset the radio.

11026599

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC...

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display

11025574

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC...

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display

11025572

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC...

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display

11024672

Fixes for button visibility on front passenger display Fixes for display notifications during a phone call ...

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Improvements to the home screen for front passenger display Fixes to help ensure functionality of shared audio During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.

11024461

This preliminary Information is to inform technicians to remove the film protector and to not replace any display with this issue.

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The customers vehicle is operating correctly.

11022876

This technical bulletin provides a procedure to correct the condition of Click or Tick Noise Coming from the Heads Up...

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Display or Upper IP Area.

11022220

Important Update GM 652.70 Improvements to accuracy of Park Assist messaging Fixes to improve performance of driver...

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assistance systems and rear view camera Improvements to responsiveness of rear view camera Fixes to address Super Cruise disengaging erroneously During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.

11022073

This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this...

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concern to repin the auxiliary amplifier number 2 and the audio should be restored.

11020461

This service bulletin provides information on software related issues and provides technicians information to update the...

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radio software to the latest version.

11019919

Improvements to the vehicle's ability to determine speed limits Improvements to front camera detection for US and...

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Canada exit ramps Improvements to the performance of the front collision alert During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.

11018721

This update enables the full functionality of Power Open/Close Doors.

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All doors must remain closed during the update to ensure success. Once the software update is successfully completed, settings for Power Open/Close Doors will be available. For more information, refer to the Door Operation section in the owner's manual. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.

11018659

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and...

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how to reset/clear the message.

11017270

This Preliminary information communicates to dealership technicians that they will need to perform this step prior to...

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performing any programming on replacement radios.

11015643

This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this...

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concern to repin the auxiliary amplifier number 2 and the audio should be restored.

11014588

Update Title: Important Update GM N24-249059 Release Notes: Your vehicle keeps getting better.

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This software update includes the following, if your vehicle is equipped: Improves accuracy of the progress bar for power doors. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.

11014315

This Preliminary information communicates to dealership technicians that they will need to perform this step prior to...

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performing any programming on replacement radios.

11014132

This informational bulletin provides information for dealers/technicians on Radio Software Update...

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W23E-178.1.2-M174-SQBR6-93.4

11013466

This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this...

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concern to perform a reset of the displays through the radio settings. This will correct the concern.

11012974

This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this...

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concern to repin the auxiliary amplifier number 2 and the audio should be restored.

Software & Calibration

17 bulletins
11028982

Improvements to the performance of vehicle software updates Fixes to help prevent loss of functionality for...

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connectivity features, including maps and Wi-Fi Fixes to help prevent erroneous emergency calls from vehicle Fixes for deleting digital keys Fixes to help ensure proper functionality for mobile app features Improvements to the performance of Super Cruise

11019624

This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.

11017260

This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.

11015940

This Preliminary information communicates a issue with the forward camera that causes aForward Collision Unavailable...

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Message With DTC U3000 SYM 45 or 54 due to a software anomaly and how to correct it.

11015620

This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.

11014639

This Preliminary information communicates that some instances of P0D22 can be caused by software anomalies and provides...

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dealers with more specific information that can be used to test for P0D22.

11014625

This Preliminary information communicates a issue with the forward camera that causes aForward Collision Unavailable...

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Message With DTC U3000 SYM 45 or 54 due to a software anomaly and how to correct it.

11013457

This Preliminary information communicates a issue with the forward camera that causes aForward Collision Unavailable...

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Message With DTC U3000 SYM 45 or 54 due to a software anomaly and how to correct it.

11013268

Great News! Your vehicle keeps getting better.

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This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future software updates. Better Never Stops

11013076

This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.

11013051

Service Update. Certain vehicles may require software updates that improve the customer experience and optimize future over-the-air updates.

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Dealers will perform a comprehensive software update.

11012805

Great News! Your vehicle keeps getting better.

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This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future software updates. Better Never Stops

11012692

This service bulletin provides information for dealers/technicians on Labor Operations for Limited Production Option...

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(LPO) Calibrated Accessories.

11012205

This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.

11012031

Certain vehicles may require software updates that improve the customer experience and optimize future over-the-air updates.

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Dealers will perform a comprehensive software update.

11011868

This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.

11010492

This service bulletin provides information for dealers/technicians on New Labor Operations for Limited Production Option...

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(LPO) Calibrated Accessories.

Body & Paint

16 bulletins
11026102

This informational bulletin provides Information on Rear Upper Body Structure Auxiliary Lamp Will Not Turn ON.

11025453

This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position...

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after curbview assist is used.

11024768

This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position...

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after curbview assist is used.

11024277

Customer Satisfaction Program.

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Certain vehicles listed above may have a condition in which the headlining trim panel retainers may exhibit a squeak/rattle while driving. Dealers will replace the headlining trim panel retainers.

11019846

This Preliminary information communicates a diagnostic tip on how to resolve a issue of the horn sounding when vehicle...

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doors are being closed and the key in vehicle reminder set to off.

11019516

This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when...

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addressing underbody component corrosion with customers.

11018645

This Preliminary information communicates a repair of a noise in the headliner area near the sunroof on a Cadillac IQ EV

11017970

Certain vehicles may have a condition in which the metal at the front door inner panel may be split.

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Dealers are to inspect the front side doors and replace the door as necessary.

11017293

This Preliminary information communicates a normal charteristic with the outside passengers mirror and not to replace...

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the mirror for a normal concern.

11017016

This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...

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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

11015382

This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the...

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shipping film.

11014462

This Preliminary information communicates some normal operational tips on trucks build a new feature power assisted...

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doors.

11014170

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...

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Guidelines.

11013456

This Preliminary information communicates a repair of a noise in the headliner area near the sunroof on aCadillac IQ EV

11011365

This Preliminary information communicates some normal operational tips on trucks build a new feature power assisted...

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doors.

11011360

This Preliminary information communicates a normal charteristic with the outside passengers mirror and not to replace...

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the mirror for a normal concern.

Transmission

10 bulletins
11024485

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...

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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

11023419

Improvements to battery health diagnostics Fixes for efficiency when using fast charging stations Improvements to...

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reliability for climate control and charging Improvements to the accuracy of efficiency values Improvements to shifting Fixes to protect battery health and adjust charge limits Improvements to diagnostics that impact propulsion, charging, and One-Pedal Driving During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.

11021074

GM Update 652.60 Improvements to vehicle diagnostics.

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Fixes to preserve battery life and improve charging. Fixes to address issues with shifting. Fixes for vehicle airflow in icy conditions. Improvements to HVAC compressor performance. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.

11020716

Customer Satisfaction Program.

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Certain vehicles listed above may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the rear electric drive transmission module.

11017310

This Preliminary information communicates if a customer and service tech encounter a gear display after a radio update,...

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to replace the A11 radio for this concern.

11015581

This Preliminary information communicates if a customer and service tech encounter a gear display after a radio update,...

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to replace the A11 radio for this concern.

11014577

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

11012956

This Preliminary information communicates if a customer and service tech encounter a gear display after a radio update,...

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to replace the A11 radio for this concern.

11011989

This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.

11011318

This Preliminary information communicates that due to parts shortages caused by the devastation of hurricane Helene we...

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are restricting transmission assemblies in service.

Hybrid & EV

9 bulletins
11029444

Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified.

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Dealers are to provide the customer with the latest design charging adapter.

11024496

This service bulletin provides dealers with Warranty Administration information on North American Charging Standard...

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(NACS) DC Adapter Warranty Claim Information.

11015213

This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.

11014376

This warranty administration bulletin provides policy information for chargers that are covered under the terms of a...

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3-year Limited Parts Warranty from the date of purchase.

11012703

This service bulletin provides dealers with Warranty Administration information on North American Charging Standard...

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(NACS) DC Adapter Warranty Claim Information.

11012694

This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.

11011996

This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or...

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USB Receptacle Inoperative.

11011961

This service bulletin provides dealers with Warranty Administration information on North American Charging Standard...

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(NACS) DC Adapter Warranty Claim Information.

11009467

This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.

Lighting

9 bulletins
11027825

Certain vehicles listed above may be missing relevant information regarding the use of snow chains, snow socks, or other...

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traction devices from the Owners Manual. Vehicle owners will be mailed an owners manual insert to include with other important printed material in the glovebox. For vehicles currently on dealer lots, dealers will include the insert prior to delivery.

11022155

Certain vehicles may be missing relevant information regarding the use of snow chains, snow socks, or other traction devices from the Owners Manual.

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Vehicle owners will be mailed an owners manual insert to include with other important printed material in the glovebox. For vehicles currently on dealer lots, dealers will include the insert prior to delivery.

11019670

Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a...

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written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owners manual and warranty insert containing this information in English and Spanish.

11019591

Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a...

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written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owners manual and warranty insert containing this information in English and Spanish.

11014238

This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...

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Replaced During Warranty Coverage Period.

11013463

This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power...

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up after a can bus 2 issue, lightning strike, or a failed overthe air update.

11010493

This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...

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Replaced During Warranty Coverage Period.

11009764

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...

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Accessories.

11009088

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

Steering

7 bulletins
11023351

This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly.

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The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.

11022874

This service bulletin provides information and the condition correction on the "Service Steering Column Lock" message...

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and/or those who are unable to move the steering wheel after starting the vehicle.

11019841

This Preliminary information communicates an issue for a rub or scarp noise from the steering and dealership are to...

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fully seat the turn signal switch bracket to correct the noise.

11019718

This technical service bulletin provides information on the correction of the Steering Column Lock with the "Service...

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Steering Column Lock" message or the inability to move the steering wheel after starting the vehicle.

11018647

This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly.

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The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.

11018481

This Preliminary information communicatesA vehicle may be encountered with super cruise inop due to not seeing drivers face clearly.

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The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.

11015945

This Preliminary information communicatesA vehicle may be encountered with super cruise inop due to not seeing drivers face clearly.

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The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.

Air Bags & Safety

5 bulletins
11025053

Customer Satisfaction Program.

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Certain vehicles listed above may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will replace the 3rd row outboard head restraints, and if applicable, replace the 2nd row head restraints.

11023867

Service Update. Certain vehicles listed above may have a condition in which the 2nd and/or 3rd row outboard head...

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restraints may not lock in the upright position, or may not release from the upright position. Dealers will replace the 3rd row outboard head restraints, and if applicable, replace the 2nd row head restraints.

11019823

This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.

11017089

Certain vehicles may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the...

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upright position, or may not release from the upright position. Dealers will inspect, and if necessary, replace the 2nd and/or 3rd head restraints.

11016151

Service Update. Certain vehicles may have a condition in which the 2nd and/or 3rd row outboard head restraints may not...

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lock in the upright position, or may not release from the upright position. Dealers will inspect, and if necessary, replace the 2nd and/or 3rd head restraints.

Brakes

5 bulletins
11023051

This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to...

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facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.

11014277

This service bulletin provides customer information for rear unwanted automatic braking, usually when reversing out of a...

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garage or driveway.

11012880

This informational bulletin provides information on Pop/Creak Type Noise While Sitting Stationary and Turning Steering...

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Wheel with Brakes Applied.

11011990

This service bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customer...

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concern of wheel clicking.

11007935

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...

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strut due to fluid leak.

HVAC & Climate

4 bulletins
11019917

Improvements to the rear view camera.

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Fixes to address missing trailer indicators Fixes to front and rear display responsiveness Improvements to performance of climate controls Fixes to menu for enabling power doors Fixes to Universal Remote reset During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.

11019838

This Preliminary Information communicates possible conditions they may encounter during HVAC flushing procedures on some...

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vehicles due to adapter compatibility concerns that should be resolved soon.

11017031

This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...

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weather climates and testing those batteries.

11012003

This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working...

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and/or Blows Warm Air.

Fuel System

2 bulletins
11027701

This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and...

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advises of warranty direction.

11017173

This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for...

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analysis.

Tires & Wheels

2 bulletins
11026104

This service bulletin provides information on Tire Sidewall Irregularities.

11015409

This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM...

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Vehicles.

Suspension

2 bulletins
11023160

Certain vehicles may have a condition in which the rear lower control arm bolts were not fully torqued.

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Dealers are to perform a rear wheel alignment and properly torque all four rear lower control arm bolts.

11018720

Fixes to enable live TV on rear passenger screens Improvements to rear entertainment controls when Listen In is...

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activated Fixes to improve rear passenger screen brightness, responsiveness, and control behavior Fixes to improve front passenger screen startup, responsiveness, and stability Fixes to the language change functionality Fixes to Entertainment Hub functionality During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.