2012 Cadillac Escalade Hybrid TSBs
339 Technical Service Bulletins across 16 categories
Categories
Engine
87 bulletinsThis service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
Read full bulletin
internal engine damage.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
Read full bulletin
repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
Read full bulletin
and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
Read full bulletin
consumption.
This bulletin provides information on Policies Applicable to All U.S.
Read full bulletin
Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
Read full bulletin
personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
Read full bulletin
consumption.
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...
Read full bulletin
possibilities of what may happen using the incorrect filter.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
Read full bulletin
conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This service bulletin provides information for engine oil life monitor operation calculation.
This service bulletin provides information for engine oil life monitor operation calculation.
This bulletin updates the position of General Motors on refinishing aluminum wheels.
Read full bulletin
GM has determined that wheel refinishing under warranty will no longer be performed.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
Read full bulletin
conductive finish.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
Read full bulletin
conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
Read full bulletin
and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
Read full bulletin
and improve fuel economy.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
Read full bulletin
the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
Information for Engine Oils Used in 2014 Model Year Vehicles
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
Read full bulletin
Recommendations.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
Read full bulletin
consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...
Read full bulletin
possibilities of what may happen using the incorrect filter.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
Read full bulletin
personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
Read full bulletin
consumption.
This service bulletin provides information to dealership personnel on automatic transmission shift and engine...
Read full bulletin
driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
Read full bulletin
issue.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
Read full bulletin
issue.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
Read full bulletin
internal engine damage.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides information for after installation of a replacement upper valve body, the transmission...
Read full bulletin
may have no Reverse and no 2nd gear.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
Read full bulletin
the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This bulletin provides information on Policies Applicable to All U.S.
Read full bulletin
Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
Read full bulletin
and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
Read full bulletin
Identification.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
Read full bulletin
consumption.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
Read full bulletin
internal engine damage.
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...
Read full bulletin
engine is started while diagnosing for noise from the engine or transmission.
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
Read full bulletin
Recommendations.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
Read full bulletin
and improve fuel economy.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
Read full bulletin
and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint.
Read full bulletin
GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
Read full bulletin
GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
Read full bulletin
GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...
Read full bulletin
correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This Preliminary Information communication provides information to the technician that First Responder Guides for...
Read full bulletin
General Motors vehicles can be accessed via the web at http://www.gmstc.com. orhttp://www.nfpa.org/
This Preliminary Information communication advises the technician that vehicles with Regular Production Option Code HP2...
Read full bulletin
will have a condition where were the 120V Accessory Power Outlet is inoperative. Dealer is to advise the customer that the 120V Accessory Power Outlet only functions after the engine has been started.
44180 02 - Customer Satisfaction.
Read full bulletin
Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE SERVICE...
Read full bulletin
ENGINE SOON AND A DIAGNOSTIC TROUBLE CODE P0011. IF THE TECHNICIAN HAS FOLLOWED SERVICE INFORMATION DIAGNOSTIC TROUBLE CODE FOR P0011AND THE ROOT CAUSE WAS NOT FOUND THE OIL PRESSURE AT THE OIL PRESSURE SENDER SHOULD BE CHECKED. ALSO THE NUMBER 2 CAM BEARING SHOULD BE INSPECTED.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO...
Read full bulletin
REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL...
Read full bulletin
TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE.
Read full bulletin
TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOULD FOLLOW ALL PUBLISHED SERVICE INFORMATION DIAGNOSIS. WHEN USING A SCAN TOOL IF THE OIL PRESSURE IS LOW BUT THE OIL PRESSURE AT THE OIL FILTER HOUSING IS CORRECT, TECHNICIAN SHOULD INSPECT THE VALVE LIFTER OIL FILTER FOR DEBRIS/SLUDGE THAT COULD BE RESTRICTING OIL FLOW TO THE OIL PRESSURE SENSOR. TECHNICIAN SHOULD REMOVE THE VALVE LIFTER OIL FILTER AND CLEAN IT. IF THE VALVE LIFTER OIL FILTER CANNOT BE CLEANED REPLACE IT.
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER...
Read full bulletin
DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL...
Read full bulletin
ENGINE DAMAGE.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE...
Read full bulletin
GASKET SEALING SURFACES.
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF...
Read full bulletin
AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS...
Read full bulletin
TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. TECHNICIAN SHOULD LOOK FOR NON - GENERAL MOTORS AFTERMARKET ACCESSORIES INSTALLED ON THE VEHICLE THAT CAN CAUSE THESE ISSUES.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO...
Read full bulletin
USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO REVERSE AND NO 2ND GEAR DUE TO THE INSTALLATION OF THE INCORRECT UPPER VALVE BODY.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION INTERNAL ENGINE NOISE OR DAMAGE AFTER OIL FILTER REPLACEMENT
GENERAL MOTORS: DUE TO LOOSE GROUND TERMINAL CONNECTIONS, IN SOME VEHICLES AND TRUCKS EXPERIENCE, ACCESSORIES...
Read full bulletin
MALFUNCTIONS, DIC MESSAGES, IPC WARNING INDICATORS, SES LIGHT ON. *PE
GENERAL MOTORS: INFORMATION REGARDING THE PROCEDURE OF DISABLING E-ASSIST, EXTENDED RANGE ELECTRIC VEHICLE, TWO-MODE...
Read full bulletin
HYBRID OR ELECTRIC VEHICLE, PRIOR TO SERVICING HIGH VOLTAGE COMPONENT OR CONNECTION. *PE
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE.
Read full bulletin
MODEL 2008-2014 VEHICLES AND TRUCKS. *PE
GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON...
Read full bulletin
ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE AND NO PROBLEM WITH VEHICLE IDENTIFIED. MODELS YEARS 2010-2014 TRUCKS AND PASSENGER. NO MODELS. *PE
GENERAL MOTORS: HYBRID BATTERY PARTS RESTRICTION FOR HIGH VOLTAGE 2-MODE BATTERY PARTS.
Read full bulletin
*KB
CHEVROLET/GMC/CADILLAC: BRAKE PEDAL POSITION (BPP) SENSOR HAS RELATED ISSUES AFTER NORMAL DIAGNOSTICS, REGARDING...
Read full bulletin
CONNECTOR X205, TERMINAL CONCERN, CRUISE/BRAKE LIGHT OR SERVICE STABILITY MESSAGE OR REDUCED ENGINE POWER. MODELS 2012-2013 ALL ESCALADES, AVALANCHE, SILVERADO, SUBURBAN, TAHOE, SIERRA AND ALL YUKONS. *PE
Pre-Delivery & Maintenance
66 bulletinsThis bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
Read full bulletin
before being sold (prepping) to the customer.
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
Read full bulletin
before being sold (prepping) to the customer.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
Read full bulletin
programs.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
Read full bulletin
identification for warranty transactions (U.S. Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
and Canada Dealers Only).
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
Read full bulletin
submit a Pre-Repair Authorization (PRA).
This service bulletin describes the U.S.
Read full bulletin
Dealer Special Tool Loan Program process.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
Read full bulletin
operation.
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
Read full bulletin
E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...
Read full bulletin
repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle...
Read full bulletin
services and maintenance on vehicles originating/sold in Canada.
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
Read full bulletin
the warranty transaction submission procedures that support the Personal Property Damage process.
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
Read full bulletin
before being sold (prepping) to the customer.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
Read full bulletin
causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on proper use of floor mats.
This service bulletin provides technicians with information to help identify the differences between what is considered...
Read full bulletin
a fluid leak, and what is considered fluid seepage.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
Read full bulletin
Assistance Center (TAC).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
Read full bulletin
programs.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
Read full bulletin
E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
Vehicle Recalls
Cadillac Premium Care Maintenance Eligibility for United States and Canadian Vehicles
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
Read full bulletin
Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
Read full bulletin
Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
and Canada Dealers Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
Read full bulletin
submit a Pre-Repair Authorization (PRA).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
Read full bulletin
submit a Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
Read full bulletin
warped or misshapen.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
Read full bulletin
causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin describes the U.S.
Read full bulletin
Dealer Special Tool Loan Program process.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
Read full bulletin
Assistance Center (TAC).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
Dealers Only).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This service bulletin provides information on proper use of floor mats.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
Read full bulletin
vehicles before being sold (prepping) to the customer.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
Read full bulletin
Spin-On Oil Filters.
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted...
Read full bulletin
to GM for payment.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
Read full bulletin
identification for warranty transactions (U.S. Only).
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
Read full bulletin
operation.
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S.
Read full bulletin
Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
Dealers Only).
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
Read full bulletin
the warranty transaction submission procedures that support the Personal Property Damage process.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
Read full bulletin
Only).
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
Read full bulletin
E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.
Read full bulletin
and Canada.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
Read full bulletin
Spin-On Oil Filters.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
Read full bulletin
causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
Read full bulletin
submit a Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
Read full bulletin
submit a Pre-Repair Authorization (PRA).
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
Read full bulletin
warped or misshapen.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
Read full bulletin
Spin-On Oil Filters.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
Read full bulletin
vehicles before being sold (prepping) to the customer.
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...
Read full bulletin
independent causes (GM Canada Dealers Only).
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
Read full bulletin
Spin-On Oil Filters.
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON...
Read full bulletin
VEHICLES ORIGINATING/SOLD IN CANADA.
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GMS POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND...
Read full bulletin
MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.
Other
49 bulletinsThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
New Vehicle Monitoring Programs Section in IVH
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
Read full bulletin
50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
Read full bulletin
50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
Read full bulletin
50 terminal test probe, replacement terminals, and terminated leads.
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...
Read full bulletin
system and replace the parts that may be contaminated due to oil in system.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
Read full bulletin
Allegation Resolution (PAR) claim.
Information on Driveline Clunk Noise
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
Read full bulletin
Allegation Resolution (PAR) claim.
Speedometer Needle Accuracy Information
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Speedometer Needle Accuracy Information.
Speedometer Needle Accuracy Information
Whistle Noise From Drivers Side A Pillar Area.
Whistle Noise From Drivers Side A Pillar Area
Cruise Control Inoperative.
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Changing Turn-By-Turn Voice Response To Metric Or English Units
PAC Courtesy Transportation Assistance Program
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Information on Driveline Clunk Noise
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
Canadian Customers Unable To Place Calls In The United States
GM TAC Support of Vehicle Vibration Complaints.
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues
Requesting a New Key Code for Customer with Lost or Stolen Keys
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
Read full bulletin
Allegation Resolution (PAR) claim.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
Essential Tools that Include Consumable Parts (U.S.
Read full bulletin
Only)
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify...
Read full bulletin
the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
IPC Odometer Programming Method Quick Reference Guide
This informational bulletin provides information on interior cleaning products and what is offered to clean the...
Read full bulletin
interiors of GM vehicles.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN.
Read full bulletin
THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN.
Read full bulletin
THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF CLIPPING TO REPAIR COLLISION DAMAGE TO VEHICLES.
Read full bulletin
GM HAS NOT TESTED OR VALIDATED A CLIPPED VEHICLE REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAIR OR CONFIRM THE CRASH PERFORMANCE DURING A SUBSEQUENT COLLISION.
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS...
Read full bulletin
LESS THAN 10,000 MILES ON IT.
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE PRODUCT QUALITY CENTER (PQC) ASSEMBLY REPLACEMENT PROCESS.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PURPOSE OF MAGNETIC DRAIN PLUGS.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Electrical
34 bulletinsThis Preliminary Information communication provides information to the technician about vehicles that have an...
Read full bulletin
intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
Read full bulletin
repairing wiring harnesses.
This service bulletin provides information on key code security rules and information on GM keycode look-up applications...
Read full bulletin
(U.S).
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
Read full bulletin
warranty replacements.
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.
Read full bulletin
It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
Read full bulletin
warranty replacements.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
Read full bulletin
warranty replacements.
High Voltage Safety ? High Voltage Disabling
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
Read full bulletin
repairing wiring harnesses.
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
Read full bulletin
warranty replacements.
Unwanted Alarm Sounding (GM Accessory Inclination Sensor Mounting)
Unwanted Alarm Sounding (GM Accessory Inclination Sensor Mounting)
Programming And Activation Of Replacement OnStar Modules.
GM Wiring Repair Strategy Information
OnStar Module Does Not Support All B101D Symptom Codes.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
Read full bulletin
warranty replacements.
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
This service bulletin provides information on Module Harvesting.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON...
Read full bulletin
MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON...
Read full bulletin
MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE PART RESTRICTION FOR THE ACCESSORY DC POWER...
Read full bulletin
CONTROL MODULE AND THE SEAL KIT HAS ENDED.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF...
Read full bulletin
RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC...
Read full bulletin
DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE,...
Read full bulletin
IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF...
Read full bulletin
RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC...
Read full bulletin
DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE PART RESTRICTION FOR THE ACCESSORY DC POWER...
Read full bulletin
CONTROL MODULE AND THE SEAL KIT HAS ENDED.
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY...
Read full bulletin
TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY.
THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING...
Read full bulletin
CONTROL MODULES
GMC/CADILLAC/CHEVROLET: SOME VEHICLES ARE EXPERIENCING, AFTER A COLD SOAK IN COLD TEMPERATURES, LOSS OF 12 VOLT...
Read full bulletin
BATTERY POWER, INDICATOR CHARGING SYSTEM LAMP ON, NO POWER STEERING ASSIST AND DRIVER INFORMATION CENTER (DIC) DISPLAYING POWER STEERING MESSAGE. MODEL 2008-13 TAHOE, SILVERADO HYBRIDS, ESCALADE HYBRID, SIERRA, YUKON HYBRIDS. *PE
CADILLAC/CHEVROLET/GMC: WILL HAVE INOPERATIVE CRUISE CONTROL; INOPERATIVE OR UNWANTED ACTIVATION OF RADIO CONTROLS;...
Read full bulletin
BACKLIGHTING FLASHES, FLICKERS OR INOPERATIVE DUE TO POSSIBLE SHORT TO GROUND ON STEERING WHEEL COIL CONNECTOR X2. MODELS 2007-2013 ESCALADES MODELS, AVALANCHE, SILVERADO, SUBURBAN, TAHOE, SIERRA, YUKON MODELS. *PE
Body & Paint
22 bulletinsThis service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...
Read full bulletin
have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame...
Read full bulletin
peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
Read full bulletin
characteristic.
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...
Read full bulletin
Aluminum Wheels.
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
Read full bulletin
Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
Read full bulletin
coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
Read full bulletin
coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
Read full bulletin
addressing underbody component corrosion with customers.
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
Read full bulletin
coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This service bulletin provides information on Paintless Dent Repair Process.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
Read full bulletin
addressing underbody component corrosion with customers.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
Read full bulletin
characteristic.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
Read full bulletin
Replacement Guidelines.
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
Read full bulletin
coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
Read full bulletin
addressing underbody component corrosion with customers.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
Read full bulletin
Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
Read full bulletin
Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN...
Read full bulletin
TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN.
Read full bulletin
VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN.
Read full bulletin
VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR...
Read full bulletin
AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT...
Read full bulletin
CORROSION WITH CUSTOMERS.
Transmission
18 bulletinsThe service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
Read full bulletin
the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.
Read full bulletin
The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit...
Read full bulletin
part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold individually.
Unwanted Grade Braking - Low Power - And/Or Transmission Busy Shifting.
Unwanted Grade Braking, Low Power, and/or Transmission Busy Shifting.
Change in Automatic Transmission Add Condition Documentation and Claim Submission
Warranty Administration ? Change in Automatic Transmission Add Condition Documentation and Claim Submission
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
Read full bulletin
the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This informational bulletin explains how the trans slip or flare can be a normal condition.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
Read full bulletin
due to seeing grease or sealant on certain locations on the gear.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
Read full bulletin
test.
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION.
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT...
Read full bulletin
ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS."
CADILLAC/CHEVROLET/GMC/HUMMER/PONTIAC: THERE IS SLIPPING OR HAVE NO FOURTH, FIFTH OR SIXTH GEAR AND MALFUNCTION...
Read full bulletin
INDICATOR LAMP (MIL) WOULD BE ON, WITH DIAGNOSTIC TROUBLE CODE (DTC) P0796 FOUND AS ACTIVE. *PE
Fuel System
12 bulletinsThis service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
Read full bulletin
additive.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
Read full bulletin
additive.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
Read full bulletin
Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
Read full bulletin
additive.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
Read full bulletin
additive.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
Read full bulletin
customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
Read full bulletin
Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
Read full bulletin
additive.
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
Read full bulletin
additive.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON VEHICLES DESIGNED TO OPERATE ON GASEOUS FUELS.
Tires & Wheels
10 bulletinsThis service bulletin provides information on Tire Sidewall Irregularities.
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
Diagnostic Tips for Difficult to Resolve Tire/Wheel Vibration Concerns
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
Read full bulletin
repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
Read full bulletin
Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
Read full bulletin
repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
Read full bulletin
Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...
Read full bulletin
ride characteristics of GM cars and trucks.
This informational bulletin provides information on how to properly mount and balance wheels and tires on heavy duty...
Read full bulletin
truck models only
Infotainment
9 bulletinsXM Audio Traffic And Travel Link Availability And Operation.
Information On Requests To Add OnStar Bluetooth Option.
Rear Video Screens May Not Turn On
Checking Smartphone Bluetooth Software Update Status
Checking Smartphone Bluetooth Software Update Status
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS...
Read full bulletin
OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ISSUES
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN.
Read full bulletin
THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO...
Read full bulletin
VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN...
Read full bulletin
THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO CUSTOMER IMPROPERLY SETTING THE RADIO VOLUME HIGH ENOUGH WHEN THE TURN-BY-TURN NAVIGATION MESSAGES ARE PLAYED. "
Lighting
8 bulletinsThis informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance...
Read full bulletin
Schedules.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
Read full bulletin
Accessories.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
Read full bulletin
Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...
Read full bulletin
Fog/Driving Lamp Damage.
Procedures For Failed TIS SPS Sequential Programming
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
Read full bulletin
Accessories.
Procedures For Failed TIS SPS Sequential Programming
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
Read full bulletin
Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
Brakes
6 bulletinsThis service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
Read full bulletin
strut due to fluid leak.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
Read full bulletin
disk on gasket sealing surfaces or reused parts.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
Read full bulletin
disk on gasket sealing surfaces or reused parts.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
Read full bulletin
disk on gasket sealing surfaces or reused parts.
GMC/CHEVROLET/CADILLAC: INSTRUMENT PANEL MESSAGES REGARDING STABILITRAK MESSAGE, TRACTION CONTROL MESSAGE, SERVICE...
Read full bulletin
BRAKE SYSTEM MESSAGE, IS OFF AND GAUGES, IN VARIOUS MODULES LOW SPEED SETTINGS, ARE INOPERATIVE. MODELS 2007-13 ALL ESCALADES; AVALANCHE, SILVERADO, SUBURBAN, TAHOE; SIERRA, ALL YUKONS AND DENALIS. *PE
CADILLAC/GMC/CHEVROLET: INFORMATION ON CRUISE CONTROL BEING INOPERATIVE DUE TO BPP CIRCUIT SIGNAL AND/OR TCC/CRUISE...
Read full bulletin
BRAKE PEDAL PARAMETERS, WHEN BRAKE PEDAL IS RELEASED BUT SHOWS APPLIED. MODELS 2007-2013 ALL ESCALADES, AVALANCHE, SILVERADO, SUBURBAN, TAHOE, SIERRA, ALL YUKONS. *PE
Air Bags & Safety
6 bulletinsThis service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable...
Read full bulletin
to GM Recalls listed in bulletin.
This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM...
Read full bulletin
Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, 17476, 17477, 28810, 28811,17478, 18015, N192273760, N192278940, N212328760, N212328770, N212328780, N212328790, N212328800, N242437050, N242437060, N242437070.
Seat Belt Extender Availability
Seat Belt Extender Availability
This service bulletin provides information on availability for a seat belt extender.
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS...
Read full bulletin
REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED.
Software & Calibration
5 bulletinsVehicle Software Enhancements
This service bulletin provides technicians with updated information to help identify the differences between what is...
Read full bulletin
considered a fluid leak, and what is considered fluid seepage.
This service bulletin provides technicians with updated information to help identify the differences between what is...
Read full bulletin
considered a fluid leak, and what is considered fluid seepage.
OnStar Voice Fallback Number Update
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT...
Read full bulletin
A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.
HVAC & Climate
3 bulletinsThis service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...
Read full bulletin
weather climates and testing those batteries.
A/C Blows Warm Or Poor Performance.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG...
Read full bulletin
PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES.
Steering
2 bulletinsThis service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or...
Read full bulletin
fluid leak concern that is caused during extremely low temperatures.
GM: IMMEDIATELY AFTER START AFTER A COLD SOAK IN COLD AMBIENT TEMPERATURES, DISPLAYED MESSAGES SERVICE POWER STEERING AND SERVICE HYBRID SYSTEM.
Read full bulletin
MAKE: CADILLAC/CHEVROLET/GMC MODELS: HYBRIDS ESCALADE/TAHOE/SILVERADO/SIERRA/YUKON MODEL YEARS 2009-2013 *JS
Hybrid & EV
2 bulletinsHybrid No Crank or Loss of High Speed Communications.
Hybrid No Crank or Loss of High Speed Communications.