2009 Cadillac Escalade Hybrid TSBs
228 Technical Service Bulletins across 16 categories
Categories
Engine
58 bulletinsThis service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
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and improve fuel economy.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
Diagnosis and Repair - Malfunction Indicator Lamp (MIL) Illuminated, Reduced Engine Power Message Displayed, DTC P2135...
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Set
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This service bulletin provides information to dealership personnel on automatic transmission shift and engine...
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driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This service bulletin provides information for after installation of a replacement upper valve body, the transmission...
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may have no Reverse and no 2nd gear.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
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Identification.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...
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engine is started while diagnosing for noise from the engine or transmission.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
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and improve fuel economy.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...
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correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This Preliminary Information communication provides information to the technician that First Responder Guides for...
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General Motors vehicles can be accessed via the web at http://www.gmstc.com. orhttp://www.nfpa.org/
This Preliminary Information communication advises the technician that vehicles with Regular Production Option Code HP2...
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will have a condition where were the 120V Accessory Power Outlet is inoperative. Dealer is to advise the customer that the 120V Accessory Power Outlet only functions after the engine has been started.
44180 02 - Customer Satisfaction.
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Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE SERVICE...
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ENGINE SOON AND A DIAGNOSTIC TROUBLE CODE P0011. IF THE TECHNICIAN HAS FOLLOWED SERVICE INFORMATION DIAGNOSTIC TROUBLE CODE FOR P0011AND THE ROOT CAUSE WAS NOT FOUND THE OIL PRESSURE AT THE OIL PRESSURE SENDER SHOULD BE CHECKED. ALSO THE NUMBER 2 CAM BEARING SHOULD BE INSPECTED.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO...
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REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN.
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A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL...
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TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE.
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TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOULD FOLLOW ALL PUBLISHED SERVICE INFORMATION DIAGNOSIS. WHEN USING A SCAN TOOL IF THE OIL PRESSURE IS LOW BUT THE OIL PRESSURE AT THE OIL FILTER HOUSING IS CORRECT, TECHNICIAN SHOULD INSPECT THE VALVE LIFTER OIL FILTER FOR DEBRIS/SLUDGE THAT COULD BE RESTRICTING OIL FLOW TO THE OIL PRESSURE SENSOR. TECHNICIAN SHOULD REMOVE THE VALVE LIFTER OIL FILTER AND CLEAN IT. IF THE VALVE LIFTER OIL FILTER CANNOT BE CLEANED REPLACE IT.
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER...
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DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL...
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ENGINE DAMAGE.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE...
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GASKET SEALING SURFACES.
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF...
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AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN HOW TO DIAGNOSE AND REPAIR VEHICLE...
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THAT MAY HAVE A RATTLE, ITCH OR TAPPING NOISE COMING FROM THE CENTER OF THE INSTRUMENT PANEL AREA WHILE DRIVING. THE CAUSE MAY BE AN ENGINE WIRING HARNESS MAKING CONTACT WITH A DOWEL PIN ON THE FORWARD BULKHEAD. TECHNICIAN WILL REMOVE THE ENGINE COVER AND LOCATE THE ENGINE HARNESS. INSPECT FOR A HOLDING CLIP THAT SECURES THE ENGINE HARNESS TO THE FUEL LINE BRACKET. TECHNICIAN WILL INSTALL A HOLDING CLIP TO REMOVE THE SLACK IN THE HARNESS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN.
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A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO...
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USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO REVERSE AND NO 2ND GEAR DUE TO THE INSTALLATION OF THE INCORRECT UPPER VALVE BODY.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION INTERNAL ENGINE NOISE OR DAMAGE AFTER OIL FILTER REPLACEMENT
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE.
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MODEL 2008-2014 VEHICLES AND TRUCKS. *PE
GENERAL MOTORS: HYBRID BATTERY PARTS RESTRICTION FOR HIGH VOLTAGE 2-MODE BATTERY PARTS.
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*KB
CADILLAC/CHEVROLET/GMC: SERVICE HYBRID SYSTEM MESSAGE AND OR SERVICE ENGINE SOON LAMP ON.
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ENGINEERING WOULD LIKE INFORMATION ON VEHICLES WITH DTC P0C19, P0C1A, P0A78, P0A79, P0C0B, P0C0E, P0BFD, OR P0BFE. RETRIEVE AND SAVE THE FREEZE FRAME DATA, THEN RECORD A SNAPSHOT OF BOTH MOTOR CONTROL MODULE 1 AND 2 DURING A CRANK ATTEMPT. *PE
GENERAL MOTORS: HYBRID BRAKE NOISE OR VIBRATION.
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BRAKES GROAN OR THUMP NOISES DURING BRAKING; BRAKE PEDAL PUSHBACK OR VIBRATION THAT MAY RESEMBLE A PULSATION AS THE VEHICLE COMES TO A STOP; A SLIGHT DROP IN THE BRAKE PEDAL WHEN COMING TO A STOP. *PE UPDATED 6/27/11. *PE
Pre-Delivery & Maintenance
37 bulletinsThis service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This service bulletin describes the U.S.
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Dealer Special Tool Loan Program process.
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle...
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services and maintenance on vehicles originating/sold in Canada.
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on proper use of floor mats.
This service bulletin provides technicians with information to help identify the differences between what is considered...
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a fluid leak, and what is considered fluid seepage.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
Vehicle Recalls
Cadillac Premium Care Maintenance Eligibility for United States and Canadian Vehicles
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin describes the U.S.
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Dealer Special Tool Loan Program process.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This service bulletin provides information on proper use of floor mats.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted...
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to GM for payment.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.
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and Canada.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...
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independent causes (GM Canada Dealers Only).
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON...
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VEHICLES ORIGINATING/SOLD IN CANADA.
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GMS POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND...
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MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.
Other
34 bulletinsNew Vehicle Monitoring Programs Section in IVH
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
Speedometer Needle Accuracy Information
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Speedometer Needle Accuracy Information.
Speedometer Needle Accuracy Information
Whistle Noise From Drivers Side A Pillar Area.
Whistle Noise From Drivers Side A Pillar Area
Cruise Control Inoperative.
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Changing Turn-By-Turn Voice Response To Metric Or English Units
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
Canadian Customers Unable To Place Calls In The United States
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
Essential Tools that Include Consumable Parts (U.S.
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Only)
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify...
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the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
IPC Odometer Programming Method Quick Reference Guide
This informational bulletin provides information on interior cleaning products and what is offered to clean the...
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interiors of GM vehicles.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN.
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THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN.
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THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF CLIPPING TO REPAIR COLLISION DAMAGE TO VEHICLES.
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GM HAS NOT TESTED OR VALIDATED A CLIPPED VEHICLE REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAIR OR CONFIRM THE CRASH PERFORMANCE DURING A SUBSEQUENT COLLISION.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PURPOSE OF MAGNETIC DRAIN PLUGS.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Electrical
22 bulletinsThis Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.
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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
High Voltage Safety ? High Voltage Disabling
Unwanted Alarm Sounding (GM Accessory Inclination Sensor Mounting)
Unwanted Alarm Sounding (GM Accessory Inclination Sensor Mounting)
Programming And Activation Of Replacement OnStar Modules.
GM Wiring Repair Strategy Information
This service bulletin provides information on Module Harvesting.
OnStar Voice Fallback Number Update Some customers may have received a letter from OnStar stating that "We recently...
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tried to provide a software update to the OnStar hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON...
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MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON...
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MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE PART RESTRICTION FOR THE ACCESSORY DC POWER...
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CONTROL MODULE AND THE SEAL KIT HAS ENDED.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF...
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RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC...
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DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE,...
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IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF...
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RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC...
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DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY...
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TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY.
THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING...
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CONTROL MODULES
GMC/CADILLAC/CHEVROLET: SOME VEHICLES ARE EXPERIENCING, AFTER A COLD SOAK IN COLD TEMPERATURES, LOSS OF 12 VOLT...
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BATTERY POWER, INDICATOR CHARGING SYSTEM LAMP ON, NO POWER STEERING ASSIST AND DRIVER INFORMATION CENTER (DIC) DISPLAYING POWER STEERING MESSAGE. MODEL 2008-13 TAHOE, SILVERADO HYBRIDS, ESCALADE HYBRID, SIERRA, YUKON HYBRIDS. *PE
CADILLAC/CHEVROLET/GMC: WILL HAVE INOPERATIVE CRUISE CONTROL; INOPERATIVE OR UNWANTED ACTIVATION OF RADIO CONTROLS;...
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BACKLIGHTING FLASHES, FLICKERS OR INOPERATIVE DUE TO POSSIBLE SHORT TO GROUND ON STEERING WHEEL COIL CONNECTOR X2. MODELS 2007-2013 ESCALADES MODELS, AVALANCHE, SILVERADO, SUBURBAN, TAHOE, SIERRA, YUKON MODELS. *PE
Body & Paint
13 bulletinsThis service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
Rear and Side Tempered Glass Spots.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN...
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TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN.
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VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN.
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VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR...
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AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT...
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CORROSION WITH CUSTOMERS.
GM: ON SOME TRUCK MODELS THERE IS SOME FRAME CORROSION.
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*RM UPDATED ON 5/2/2012. *KB
Transmission
11 bulletinsGM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.
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The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit...
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part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold individually.
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This informational bulletin explains how the trans slip or flare can be a normal condition.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION.
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT...
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ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS."
CADILLAC/CHEVROLET/GMC/HUMMER/PONTIAC: THERE IS SLIPPING OR HAVE NO FOURTH, FIFTH OR SIXTH GEAR AND MALFUNCTION...
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INDICATOR LAMP (MIL) WOULD BE ON, WITH DIAGNOSTIC TROUBLE CODE (DTC) P0796 FOUND AS ACTIVE. *PE
GM: LOSS OF HIGH SPEED GMLAN COMMUNICATIONS, INTERMITTENT NO CRANK, IP GAGE FLUCTUATION, INTERMITTENT DOOR LOOK CYCLING,...
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INTERMITTENT CHIME OPERATION, VARIOUS IP WARNING LAMPS ILLUMINATED, TRANSMISSION MAY NOT SHIFT, COMMUNICATION DTCS U0073, U0100, U0101, U0102 U0121 OR U0140 SET (REPAIR TERMINALS IN TRANSMISSION HARNESS CONNECTOR, REPAIR OPEN OR SHORTED GM HIGH SPEED LAN CIRCUITS, OPEN OR SHORTED DATA LINK RESISTOR, CORROSION OR POOR CONNECTIONS IN VARIOUS CONTROL MODULE CONNECTORS). *JS
Fuel System
10 bulletinsThis service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
Infotainment
8 bulletinsXM Audio Traffic And Travel Link Availability And Operation.
Bluetooth Stays Connected After RAP Is Canceled.
Bluetooth Stays Connected After RAP Is Canceled.
Information On Requests To Add OnStar Bluetooth Option.
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS...
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OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ISSUES
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN.
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THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN...
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THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO CUSTOMER IMPROPERLY SETTING THE RADIO VOLUME HIGH ENOUGH WHEN THE TURN-BY-TURN NAVIGATION MESSAGES ARE PLAYED. "
CADILLAC/CHEVROLET/GMC: ON RARE OCCASIONS, A VEHICLE MAY STALL AND A SES LIGHT MAY SET ACCOMPANIED BY ONE OR ALL OF THE...
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FOLLOWING CODES, P061B; P0AFA; P0BBD. IN MOST CASES THE VEHICLE WILL RESTART, BUT THE SES LAMP WILL REMAIN ILLUMINATED AND THE DIC MAY DISPLAY SERVICE HYBRID SYSTEM MESSAGE. *PE UPDATED 11/24/09. *PE UPDATED 3/15/10. *PE UPDATED ON 06/24/2011. *KB
Tires & Wheels
7 bulletinsThis service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
Diagnostic Tips for Difficult to Resolve Tire/Wheel Vibration Concerns
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This informational bulletin provides information on how to properly mount and balance wheels and tires on heavy duty...
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truck models only
Lighting
6 bulletinsThis service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...
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Fog/Driving Lamp Damage.
Procedures For Failed TIS SPS Sequential Programming
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
Procedures For Failed TIS SPS Sequential Programming
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
Brakes
6 bulletinsThis service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
This Preliminary Information communication advises the technician on the steps to diagnose the concern, and the steps to...
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repair the concern of the vehicle brake noise and brake sensitivity. The technician is to ensure the EBCM has the correct software installed.
GMC/CHEVROLET/CADILLAC: INSTRUMENT PANEL MESSAGES REGARDING STABILITRAK MESSAGE, TRACTION CONTROL MESSAGE, SERVICE...
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BRAKE SYSTEM MESSAGE, IS OFF AND GAUGES, IN VARIOUS MODULES LOW SPEED SETTINGS, ARE INOPERATIVE. MODELS 2007-13 ALL ESCALADES; AVALANCHE, SILVERADO, SUBURBAN, TAHOE; SIERRA, ALL YUKONS AND DENALIS. *PE
CADILLAC/GMC/CHEVROLET: INFORMATION ON CRUISE CONTROL BEING INOPERATIVE DUE TO BPP CIRCUIT SIGNAL AND/OR TCC/CRUISE...
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BRAKE PEDAL PARAMETERS, WHEN BRAKE PEDAL IS RELEASED BUT SHOWS APPLIED. MODELS 2007-2013 ALL ESCALADES, AVALANCHE, SILVERADO, SUBURBAN, TAHOE, SIERRA, ALL YUKONS. *PE
CHEVROLET/CADILLAC/GMC: CERTAIN VEHICLES EXPERIENCING ERRATIC OR INOPERATIVE SPEEDOMETER OR ANTI-LOCK BRAKE SYSTEM...
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MESSAGE OR MALFUNCTIONING INDICATOR LIGHT DISPLAYING IN DRIVER'S INFORMATION CENTER. *PE UPDATED 08/5/2013 *JS
CADILLAC/CHEVROLET/GMC: CONCERNS REGARDING VEHICLES NO CRANK; LOSS OF HIGH SPEED LAN OR MULTIPLE U CODES IN SEVERAL...
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MODULES; LOSS OF THE POWERTRAIN EXPANSION BUS OR MULTIPLE U CODES IN SEVERAL HYBRID MODULES; SES LAMP, SERVICE BRAKE SYSTEM MESSAGE, SERVICE HYBRID SYSTEM, ETC. *PE UPDATED 3/15/10. *PE UPDATED 3/29/10. *PE
Software & Calibration
5 bulletinsThis service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
OnStar Voice Fallback Number Update
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT...
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A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.
GM: SERVICE BULLETIN EXPLAINING WHEN THE SAFETY BELTS ARE SUPPOSED TO LOCK.
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*RM UPDATED 12/6/11. *PE
Hybrid & EV
4 bulletinsHybrid No Crank or Loss of High Speed Communications.
Hybrid No Crank or Loss of High Speed Communications.
GM: CLICK TICK WHIRL NOISE FROM REAR AXLE.
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THE NOISE MAY BE PRESENT ON ACCELERATION, DECELERATION, OR WHEN THERE IS A TORQUE REVERSAL IN THE DRIVE-LINE (ACCELERATION TO DECELERATION). ALSO INCLUDED ESCALADE HYBRID MODEL YEARS 2008/2010/2011/2012. MODEL TAHOE HYBRID MODEL YEARS 2010-2012. MODEL SILVERADO HYBRID MODEL YEARS 2010-2012. MODEL YUKON HYBRID MODEL YEARS 2010-2012. MODEL SIERRA HYBRID MODEL YEAR 2010-2012. *JS
GM: ON SOME HYBRID VEHICLES AFTER UPDATING SOFTWARE THERE IS AN INTERNAL TROUBLE CODE STORED AND IT WON'T GO AWAY.
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*RM
Air Bags & Safety
3 bulletinsThis service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable...
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to GM Recalls listed in bulletin.
This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM...
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Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, 17476, 17477, 28810, 28811,17478, 18015, N192273760, N192278940, N212328760, N212328770, N212328780, N212328790, N212328800, N242437050, N242437060, N242437070.
This service bulletin provides information on availability for a seat belt extender.
Steering
2 bulletinsThis service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or...
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fluid leak concern that is caused during extremely low temperatures.
GM: IMMEDIATELY AFTER START AFTER A COLD SOAK IN COLD AMBIENT TEMPERATURES, DISPLAYED MESSAGES SERVICE POWER STEERING AND SERVICE HYBRID SYSTEM.
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MAKE: CADILLAC/CHEVROLET/GMC MODELS: HYBRIDS ESCALADE/TAHOE/SILVERADO/SIERRA/YUKON MODEL YEARS 2009-2013 *JS
HVAC & Climate
2 bulletinsA/C Blows Warm Or Poor Performance.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG...
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PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES.