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2003 Cadillac Escalade Ext TSBs

88 Technical Service Bulletins across 16 categories

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22 bulletins
10114474

This Preliminary Information communication provides information to the technician about connectivity concerns when...

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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

10114299

This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.

10113837

This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to...

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find growing concerns around them.

10113720

This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

10113654

This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

10113652

This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

10112737

This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.

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Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 miles per hour at any given speed when looking straight at the needle.

10112614

This Preliminary Information communication provides information to the technician about customers may inquire about the...

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availability of the passenger compartment air filter. Dealer should advise the customer starting in 2003 the passenger compartment air filter is no longer available as a factory option.

10112009

This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.

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Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.

10096026

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE.

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TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.

10016714

AUTOMATIC LEVEL CONTROL INOPERATIVE DUE TO WATER INGESTION.

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*TT

10014251

OIL LIFE SYSTEM RESET PROCEDURES-TRUCKS.

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BUICK TERAZZA 2005, GMC SIERRA DENALI 2002-2003, GMC B7 CHASSIS MEDIUM DUTY 2003-2005 AND GMC 560 C-SERIES 2003-2005 *SC

10012557

FLUID LEAK FROM FRONT OF VEHICLE ADD TEFLON TAPE TO FRONT AXLE VENT PLUG THREADS.

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*EH

10012542

PROPER USE OF LABOR OPERATION CODE WHEN DIAGNOSIS LEADS TO SIR PASSENGER PRESENCE SYSTEM REPLACEMENT.

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*TT

10010024

NVG149 NP3 TRANSFER CASE MAY EXHIBIT A BIND OR SHUDDER ON TURNS.

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*TC

10009991

POP/CLUNK NOISE ON RIGHT OR LEFT TURNS.

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*TC *SC

10009957

CONCERNS REGARDING BULLETIN 00-02-35-003F.

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ALL FULL SIZE TRUCKS AND UTILITIES AND HUMMER PARTS AVAILABLE. *TC

10009233

THIS MESSAGE RELATES TO THE PURCHASE OF ARMOR-DILLO TO TREAT FADED OR STAINED CARGO COVERS AND CLADDING.

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GM VOICEMAIL EXPRESS. *TT

10006603

DRIVER PERSONALIZATION REGARDING MEMORY SEATS.

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*MR

10006580

DRIVERS OR PASSENGERS HEATED SEATS TURN ON BY THEMSELVES.

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*MR

10006477

CARGO COVERS- CLADDING STAINED OR DISCOLORED.

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*MR

10006336

LOCKING GAS CAP AVAILABILITY.

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*MR

Engine

14 bulletins
10115143

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...

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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

10114470

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...

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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

10114352

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10114342

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...

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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

10112697

This Preliminary Information communication provides information to the technician about vehicles that have a Service...

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Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.

10112655

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10112116

This Preliminary Information communication provides information to the technician about engine block of possible...

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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

10044941

GENERAL MOTORS: DIAGNOSING POWER STEERING CONCERNS.

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IN RARE CASES, CUSTOMERS MAY COMMENT ON A LACK OF STEERING ASSIST WHEN STOPPED OR DURING PARKING LOT TYPE OF MANEUVERS. *JS UPDATED 09/02/14*LJ

10043536

BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE: IF BLOWER MOTOR IS SET TO ANY SPEED POSITION AND WHEN KEY IS OFF, IT BECOMES...

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INOPERATIVE AND MAY STILL BE INOPERATIVE AFTER KEY IS TURNED ON. *PE UPDATED ON 5/1/12. *JS

10042986

GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES...

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REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE

10027804

GENERAL MOTORS CORP: SPECIAL COVERAGE ADJUSTMENT; ANALOG ONSTAR DEACTIVATION.

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*PE UPDATED 2/17/09. *PE

10009936

EXHAUST VIBRATION RESONANCE OR MOAN 99-05 FULL SIZE TRUCKS AND UTILITY VEHICLES WITH GEN 3 V-8 ENGINES.

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*TC

10007238

GEN III ENGINES WITH MAF (MASS AIRFLOW) SENSOR CODE P0101.

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*TT

10007119

COOLANT LEAK FROM HEAD CUP PLUGS ON GEN III ENGINES.

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*MR

Electrical

11 bulletins
10115913

All applicable vehicle applications are without Electronic Accessory Control System option.

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This communication is to return unsold inventory because some product sold in 2016 may not have coil harness wound in a centered condition as an assembly aid. If installer does not center the rotations of the assembly during replacement process in accordance with applicable AllData service and repair procedure, post-install turning of the steering wheel will trigger the air bag warning light of the vehicle.

10113722

This informational bulletin provides information on communication with OnStar module after Canadian cellular upgrade.

10112857

This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance,...

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it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.

10112299

This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle...

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Communication Interface Modules (VCIM) (GMNA Only)

10026744

GMC: SIR MIL DTC B0084 AND/OR B0085.

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THIS CONCERN COULD BE CAUSED BY BROKEN SEAT POSITION SENSOR CIRCUITS UNDER THE DRIVER OR PASSENGER FRONT SEATS. OVER TIME, FROM REPEATED SEAT MOVEMENT, THE WIRING COULD BREAK. *PE

10022766

BLOWN MBEC 1 OR LBEC 1 FUSE.

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*KB

10022482

ADDITIONAL DIAGNOSTIC FOR YAW/LAT SENSOR DTC'S.

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*KB

10021673

IPC BACKLIGHTING INOPERATIVE TBC 2A FUSE OPEN.

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*KB

10012703

DIAGNOSTIC INFORMATION FOR INTERMITTENT VEHICLE NO CRANK DEAD BATTERY.

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*EH

10011227

AUTOMATIC DUAL ZONE HVAC BATTERY DRAW.

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*AR

10008896

SERVICE VME - 03 - 04 FULL SIZE TRUCK, UTILITIES AND HUMMER H2 PASSENGER DOOR MODULE INOPERATIVE.

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*MJ

Transmission

8 bulletins
10113664

This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test...

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essential tool J-45096 TransFlow.

10112600

This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing.

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Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the backlash it should be set between 0.003? to 0.005? on a new ring and pinion for any American Axle Manufacturing application. The ring and pinion can be reused or adjusted if the mileage is less than 500 miles, if not used for towing. Technician should be advised that a ?roller coaster? or ?hourglass? pattern on the bearings may be normal up to 10,000 miles and possibly longer. With a mis-machined housing you may get a heel pattern on both sides of the gear teeth at build up can generally be corrected with backlash adjustments. When setting up an 8.6? axle with a 5 cut gear set is to use a 0.035? pinion shim and set backlash to 0.004?. When using the newer 2 cut gear set also use a 0.035? pinion shim and still set backlash to 0.004?. To set the gear pattern use backlash to adjust the pattern heel to toe. Use the pinion shim to adjust the height of the pattern. The proper drive pinion bearing pre-load is from 15 - 30 inch pounds with new bearings. The total torque to turn after the differential case is installed should increase 5 - 10 inch pounds at the pinion. A new pinion nut must be used whenever the old one is removed. The axle shaft end play specification is 0.012? per side and the radial specification is 0.002? - 0.003?. Technician should be advised that synthetic lube can be used in all new American Axle Manufacturing axle assemblies. The new pinion seal for the 8.6? axle assembly is a two piece design.

10112523

This Preliminary Information communication provides information to the technician about vehicles that have slip in...

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forward ranges immediately after replacing the input housing. Technician will inspect the 3-4 clutches and the forward clutch oil feed passages for leakage between circuits. Technician should apply regulated compressed air to the 3-4 clutch feed hole and the forward clutch feed hole one at a time with the input housing. Technician will need to replace the input housing if there is an air leak 3-4 clutches.

10112468

This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet...

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protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet rays down to 4% or less. Front side door glass reduces Ultraviolet rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.

10112382

This Preliminary Information communication provides information to the technician about the percentage of UV protection...

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or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.

10036545

BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE AND HUMMER: INFORMATION ON PITMAN ARM SHAFT SEAL SERVICE KIT.

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DO NOT REPLACE ENTIRE STEERING GEAR FOR PITMAN SEAL LEAK. TECHNICIANS HAVE BEEN REPLACING ENTIRE STEERING GEARS DUE TO NOT BEING ABLE TO SERVICE JUST LEAKING PITMAN SHAFT SEAL. *PE UPDATED 5/9/11. *PE

10026804

GMC: FLUID LEAK FROM TRANSMISSION OIL COOLER LINES DUE TO CORROSION.

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ALL 2000-2006 LIGHT DUTY TRUCKS EQUIPPED WITH THE LIGHT DUTY AUTOMATIC TRANSMISSION. *PE

10010080

THE 4L60E/4L65E AUTOMATIC TRANSMISSION SLIP CONDITION IN 2ND, 3RD, OR 4TH GEAR.

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ALSO TO INCLUDE THE PONTIAC GTO 2005. *TC

Infotainment

7 bulletins
10114431

This Preliminary Information communication provides information to the technician about vehicles that may have an issue...

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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

10114408

This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.

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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

10112013

This Preliminary Information communication provides information to the technician about vehicles that may have an issue...

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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

10013440

ONSTAR SYSTEM INOPERATIVE ONSTAR SYSTEM STATUS LIGHT IS RED RADIO LOCKED IN PHONE MODE OR DTC B1000.

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*EH

10008803

RADIO PRESET READS SOMETHINGF OTHER THAN THE STATION ID OR STATION CALL LETTERS.

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*MJ

10006935

NAVIGATION RADIO DISPLAYS JAPANESE WRITING OR SYMBOLS.

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ALSO INCLUDING 2004 HUMMER H2. *MR

10006615

RADIO CD SKIPS/EJECTS OR CLOCK RESETS TO 12:00.

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*MR *TT

Body & Paint

7 bulletins
10112034

This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables.

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Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.

10037570

GM: ON SOME TRUCK MODELS THERE IS SOME FRAME CORROSION.

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*RM UPDATED ON 5/2/2012. *KB

10026542

CADILLAC\CHEVROLET\GMC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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SOME VEHICLES COULD DEVELOP A CONDITION WHERE ONE OR MORE OF THE INSTRUMENT PANEL GAUGE NEEDLES MAY STICK, FLUTTER, OR BECOME INOPERATIVE. CSC LETTER RECEIVED. UPDATED 11/6/08. *PE

10023585

CADILLAC\CHEVROLET\GMC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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INSTRUMENT PANEL CLUSTER GAUGE NEEDLE FUNCTION MAY CAUSE INACCURATE READINGS ON SOME 2003-2004 CADILLAC, CHEVROLET, AND GMC VEHICLES. *NJ UPDATED 2/5/08. *NJ UPDATED 9/5/08. *PE UPDATED 11/4/08. *PE

10017123

SERVICE VME-OUTSIDE REAR VIEW MIRROR INOPERATIVE.

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*SC

10007288

WATER LEAKING FROM CENTER ROOF CONSOLE.

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*TT

10007063

POWER FOLDING MIRRORS WILL NOT FOLD INWARD.*MR

Brakes

5 bulletins
10114343

This Preliminary Information communication provides information to the technician the steps needed to diagnose and...

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repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

10112546

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...

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to be replaced if the brake pedal moves or applies on its own at a full turn.

10054261

CHEVROLET/GMC/CADILLAC: ANYTIME HYDRAULIC BRAKE PIPES ASSEMBLY NEED REPLACING, PRE-FORMED AND PRE-FLARED BRAKE PIPES...

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ARE AVAILABLE, EXCEPT REAR AXLE CROSSOVER PIPE. MODEL 1999-2007 SILVERADO, SIERRA, 2000-2006 ESCALADE MODELS, AVALANCHE, SUBURBAN, TAHOE, YUKON MODELS. *PE UPDATED 7/18/14. *PE UPDATED 12/9/14. *PE

10022470

ABS LIGHT ON, DTC'S C0265, C0201, U1041 SET AND/OR LOSS OF COMMUNICATION WITH BRAKE MODULE.

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(REGROUND EBCM GROUND). *KB

10007515

FRONT WINDSHIELD WIPER ARM DOES NOT REMAIN UPRIGHT POSITION AS IT DID ON PRIOR MODELS AND AS A RESULT, CUSTOMER MAY...

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INADVERTENTLY BRAKE THE WIPER ARM TRYING TO EXTEND THE BLADE. *MJ

Fuel System

3 bulletins
10113662

This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the...

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usage of E85 fuel in GM vehicles.

10026704

GMC: FUEL GAUGE FLUCTUATION IN PARK OR NEUTRAL, CAUSING THE LOW FUEL LIGHT TO ILLUMINATE.

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*PE

10011752

UPDATED FUEL CARD SENDING UNITS AVAILABLE AT WPC.

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THIS ALSO INCLUDES 2002 2004 L59 K6 C6 C1 C2 K1 K2 MODELS. *EH

Pre-Delivery & Maintenance

2 bulletins
10113843

This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor...

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Operations and Customer Enthusiasm

10008696

SERVICE INFORMATION FOR FRONT HEATED SEAT INOPERATIVE/COLD.

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*MJ

Lighting

2 bulletins
10026586

BUICK\CADILLAC\CHEVROLET\GMC\HUMMER\OLDSMOBILE\PONTIAC\SAAB\SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. FCC RULED IN 2002 WIRELESS CARRIERS WOULD NO LONGER RE REQUIRED TO SUPPORT ANALOG WIRELESS NETWORK STARTING IN 2008. *PE CSC LETTER WAS RECEIVED. UPDATED 12/1/08. *PE

10006664

CARGO LAMP INDICATOR TURNS ON BRIEFLY WHEN DOME- GLOVE BOX LAMP IS ACTIVATED.

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*MR ALSO INCLUDES 2003 AND 2004 GMC FULL SIZE PICKUP. *TT

Steering

2 bulletins
10012089

CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN STEERING WHEEL.

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*EH UPDATED *EH UPDATED. *KB

10006616

LACK OF STEERING ASSIST WHEN STOPPED OR DURING PARKING LOT TYPE MANEUVERS.

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*MR

Air Bags & Safety

1 bulletin
10113787

This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat...

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belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.

Tires & Wheels

1 bulletin
10113483

This warranty administration bulletin provide policy information new tire warranty program and global warranty...

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management submission information.

Suspension

1 bulletin
10052488

GM: IF THE SERVICE SUSPENSION SYSTEM IS DISPLAYED ON THE DIC, THE TRIM HEIGHT MAY BE INCORRECT, LOOSE COMPRESSOR INLET...

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HOSE, OR THE COMPRESSOR SELF TEST MAY BE INOPERATIVE. ALSO INCLUDED SUBURBAN LD MY 2001-2013, YUKON DENALI XL MY 2013, YUKON XL LD 2001-2013 *JS

HVAC & Climate

1 bulletin
10025770

SOME CUSTOMERS MAY COMMENT ON VARIOUS HVAC CONCERNS INCLUDING TEMPERATURE DOORS DEFAULTING TO FULL HOT POSITION OR UNABLE TO OBTAIN DEFROST POSITION.

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*PE

Software & Calibration

1 bulletin
10024345

EATON LOCKING DIFFERENTIAL CHATTER SHUDDER NOISE ON TURNS, EQUIPPED WITH A LOCKING REAR DIFFERENTIAL RPO G80.

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*NJ UPDATED 7/17/2008. *PE