2024 Cadillac Escalade Esv TSBs
300 Technical Service Bulletins across 17 categories
Categories
Engine
76 bulletinsCertain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in...
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these vehicles may have manufacturing defects that can lead to engine damage and engine failure. This special coverage covers if an engine failure occurs in the vehicle as a result of the condition described above for a period of 10 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 23, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 23, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (Customers) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customers right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the engine. The repairs will be made at no charge to the customer.
This Preliminary information communicates an issue with blower motor speed changing when air flow is blocked by snow.
This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed.
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Engineering is working on a new HVAC door seal material to correct the noise.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Under Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on vehicle engines...
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within the identified suspect VIN population. If the engine passes the PICO test, the engine oil will be changed from 0W20 to Mobil 1 Supercar 0W40 dexosR. From that point forward, the engine must use 0W40 dexosR oil products for all future oil change services.
This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed.
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Engineering is working on a new HVAC door seal material to correct the noise.
This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of...
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engine related shudder.
This preliminary information advises dealers that Engine Control Module designation E90 is on a ordering restriction...
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through technical assistance.
This Preliminary Information communication provides information to the technician about fluid leaking from the brake...
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caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston.
This preliminary information advises dealers that Engine Control Module designation E90 is on a ordering restriction...
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through technical assistance.
This engineering information (EI Lite) ends the need for using the FPR Process in regards to rocker moldings...
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experiencing poor fit, loose parts, broken clips and/or warpage resulting in a warranty replacement and to refer to SI for further diagnosis.
Certain vehicles will receive a software update to add to the existing Check Engine Light a Driver Information Center...
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(DIC) warning message if DTC P0016 sets. Dealers will reprogram the Engine Control Module (ECM). Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
Certain vehicles will receive a software update to add to the existing Check Engine Light a Driver Information Center...
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(DIC) warning message if DTC P0016 sets. Dealers will reprogram the Engine Control Module (ECM). Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
This preliminary information advises dealers that Engine Control Module designation E90 is on a ordering restriction...
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through technical assistance.
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently...
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investigating.
This Preliminary information communicates information that Engineering has determined this concernis due to a low...
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voltage condition thatis causing theK40D Driver Seat Adjuster Memory Module to reset. This reset causes the audible beep alert to change t
This Preliminary information communicates A vehicle may have a concern of any of the following DTC's set P3189 P318A...
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P318B P318C P318D P318E P318F P3190. Informs dealer to perform a crankshaft variation relearn, Also notes that SI may not isolate.
This PI communicates a procedure to clean oil leaking from the rain sensor.
This Preliminary information communicates an issue with the SES MIL and DTC P062B P060C and engineering is currently...
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investigating.
This Preliminary information communicates an issue with the SES MIL and DTC P062B P060C and engineering is currently...
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investigating.
This Preliminary information communicates Engineering is investigating a no audio issue.
This P/I advises to replace the valve body, not the TCM, for DTCs P1787, P27EC, P187E and/or P18A1 on vehicles equipped...
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with an ETRS trans assembly.
This preliminary information advises dealers that Engine Control Module designation E90 is on a ordering restriction...
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through technical assistance.
Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in...
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these vehicles may have manufacturing defects that can lead to engine damage and engine failure. This special coverage covers if an engine failure occurs in the vehicle as a result of the condition described above for a period of 10 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 23, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 23, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (Customers) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customers right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the engine. The repairs will be made at no charge to the customer.
This technical service bulletin provides information on the SES light illuminated due to software anomalies and the...
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correction to reprogram the engine control module.
Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in...
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these vehicles may have manufacturing defects that can lead to engine damage and engine failure. This special coverage covers if an engine failure occurs in the vehicle as a result of the condition described above for a period of 10 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 23, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 23, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (Customers) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customers right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the engine. The repairs will be made at no charge to the customer.
Certain 2018-2024 model year vehicles are receiving a software enhancement for SuperCruise.
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Dealers will update the Engine Control Module, Powertrain Control Module, Hybrid Powertrain Control Module 2 (HPCM2) or Drive Motor Control Module.
This Preliminary information communicates possible normal rear heater performance operation at idle.
Certain 2018-2024 model year vehicles are receiving a software enhancement for SuperCruise.
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Dealers will update the Engine Control Module, Powertrain Control Module, Hybrid Powertrain Control Module 2 (HPCM2) or Drive Motor Control Module.
Certain 2018-2024 model year vehicles are receiving a software enhancement for SuperCruise.
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Dealers will update the Engine Control Module, Hybrid Powertrain Control Module 2 (HPCM2) or Drive Motor Control Module.
This Preliminary information communicates an issue with the SES MIL and DTC P062B /P060Cand engineering is currently...
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investigating.
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to...
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audio distortion coming from the headrest speakers.
This engineering information (EI Lite) instructs the technician to use the Field Product Reporting (FPR) App process if...
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you encounter a vehicle where a customer comments on having a rattle type noise coming from the exhaust system at idle, cold startup and/or operating temperature.
This Preliminary information communicates to the dealer an issue with the active fuel injector tester that will provide...
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inaccurate results on 2021-2025 model year Cadillac Escalades equipped with a RPO L87 engine andprovides a temporary solution.
This engineering information (EI) is requesting information from technicians to perform the check list provided and...
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contact the engineer listed in regard to the power sliding console being inoperative.
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently...
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investigating.
This engineering informational bulletin is requesting information from technicians to perform the check list provided...
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and contact the engineer listed in regards to the power sliding console being inoperative.
This engineering information (EI Lite) is requesting technicians use the FPR Process in regards to rocker moldings...
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experiencing poor fit, loose parts, broken clips and/or warpage resulting in a warranty replacement.
This Preliminary information communicates a tip when diagnosing an inoperative air leveling suspension system and to...
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repair any loss of comm DTC's with the power window motors first.
This Preliminary information communicates an issue withABS SES MIL / Service Brake System / Service StabiliTrak / BSCM...
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DTC P0606 P0562 and engineering is currently investigating.
This Preliminary information communicates an issue with blower motor speed changing when air flow is blocked by snow.
This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed.
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Engineering is working on a new HVAC door seal material to correct the noise.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Preliminary Information communication provides information to the technician about fluid leaking from the brake...
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caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
This engineering informational bulletin is requesting information from technicians to perform the check list provided...
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and contact the engineer listed in regards to audio distortion coming from the headrest speakers.
This bulletin advises the technician that if the code sets, verify the sensor then inspect the engine oil pump for a...
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sticking valve that may cause the MIL to illuminate.
This service bulletin advises the technician of possible coolant entering the areas of the engine, either through failed...
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parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This informational bulletin advises the technician on normal noises produced by the engine and to explain this to the...
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customer.
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to...
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a squeak and/or rattle type noise heard from the second-row seats.
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to...
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having Malfunction Indicator Lamp illuminated on Driver Information Center (DIC), vehicle may not start but does Crank and/or Randomly Stalling.
This engineering information (EI Lite) instructs the technician to use the Field Product Reporting (FPR) App process if...
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you encounter a vehicle where a customer comments on having a rattle type noise coming from the exhaust system at idle, cold startup and/or operating temperature.
This Preliminary information communicates an issue with premature brake pad life and engineering is working on release...
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new pad lining material.
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to...
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having the Check Engine Lamp illuminated on the Driver Information Center (DIC) and DTC P0202 set. The technician will need to replace the wire harness and affected fuel injector.
This engineering information (EI) closure ends the need for gathering additional information from technicians in regard...
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to diesel fuel on the ground.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
Service Update. Certain vehicles may have a condition in which the steering gear motor bolts may be loose on steering gear assemblies.
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Dealers will inspect, and if necessary, replace the electric belt drive rack and pinion steering gear, and reprogram the power steering control module.
This Preliminary information communicates an issue with premature brake pad life and engineering is working on release...
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new pad lining material.
This Preliminary information communicates information that Engineering is aware of a concern where the collision /...
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detection alert changes from audible beep to haptic feedback on its own and are working on a repair.
This engineering information (EI Lite) is requesting technicians use the FPR Process in regards to rocker moldings...
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experiencing poor fit, loose parts, broken clips and/or warpage resulting in a warranty replacement.
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to...
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a Chirp, Squeal, and/or Whine Type Noise Heard from Front of Vehicle During a Cold Start and/or While in Operation.
This engineering information (EI) ends the need for gathering further information from technicians in regard to on the...
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Upper and/or Lower Steering Column Trim Cover contacting Steering Wheel.
Service Update. Certain vehicles may have a condition in which the steering gear motor bolts may be loose on steering gear assemblies.
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Dealers will inspect, and if necessary, replace the electric belt drive rack and pinion steering gear, and reprogram the power steering control module.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This engineering information (EI) is requesting information from technicians to perform the check list provided and...
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contact the engineer listed in regards on a squeak and/or rattle type noise heard from the second-row seats.
This engineering information (EI) is requesting information from technicians to perform the check list provided and...
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contact the engineer listed in regards on hearing one or more of the following noises coming from the front of the vehicle during a cold start and/or while in operation.
This engineering information (EI) is requesting information from technicians to perform the check list provided and...
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contact the engineer listed in regards to having Malfunction Indicator Lamp illuminated on Driver Information Center (DIC), vehicle may not start but does Crank and/or Randomly Stalling.
This engineering information (EI) is requesting information from technicians to perform the check list provided and...
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contact the engineer listed in regards to having the Check Engine Lamp illuminated on the Driver Information Center (DIC) and DTC P0202 set.
This technical bulletin advises the technician to check and re-align the exhaust system at the turbo to Nitrogen Oxides...
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Catalytic Converter to correct the customers concern.
This service bulletin provides diagnostic information for technicians on possible replacement of transmission control...
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valve bodies to correct customer concerns of Malfunction Indicator Lamp (MIL) Illuminated, Transmission Not Shifting/Default Mode - DTC P0747 Set.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This engineering information (EI Lite) closure ends the need for technicians to use the Field Product Reporting (FPR)...
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App process where a customer comments on the Malfunction Indicator Lamp (MIL) illuminated on Driver Information Center (DIC), that drives a warrantable item type of repair on any of the listed Models.
This engineering informational bulletin is requesting information from technicians to perform the check list provided...
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and contact the engineer listed in regards to diesel fuel on the ground.
Electrical
45 bulletinsThis Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...
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DTC'ss
This PI provides diagnostics tips to dealership techs when trying to diagnose a CAN Bus communication issue after an...
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event like a lightning strike, battery jump started backwards, failure over the air update, etc.
This Preliminary information communicates a issue where the park assist module can set current communication dtc's due...
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to a timing issue and it may have nothing related to the customers complaint. A software update will be available to repair these flase DTC's
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...
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DTC's
This Preliminary information communicates an issue with high resistance in the glass breakage loop that could cause a...
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dead battery or unwanted theft alarm. Dealers are to inspect the glass breakage loop.
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
This PI communicates an issue with a low battery and dealerships are to reprogram the BCM to correct the issue.
This Preliminary information communicates an issue with high resistance in the glass breakage loop that could cause a...
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dead battery or unwanted theft alarm. Dealers are to inspect the glass breakage loop.
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...
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DTC's
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...
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DTC's
The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
This PI is to inform technicians of a possible battery draw caused by the K36 chassis control module.
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Techs are to update the calibrations of the chassis control module using the service programming system.
This Preliminary information communicates and issues with Fuse F49 blowing causing a SES MIL and a Service Theft...
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Deterrent System message displayed in the DIC. It instructions dealership to inspect the 12 volt power accessory port for shorting out.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
This service bulletin provides information on the restraint warning lamp being illuminated and the correction to this by...
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replacing the passenger presence module.
This bulletin provides information of possible fuel injector harness electrical connector terminal having low tension...
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creating the customers concern of a MIL Illuminated with Multiple Circuit DTCs set.
This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the...
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load on the system that may be causing a drain.
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
This Preliminary information communicates how to erase a DTC that is falsely setting due to a software concern with the...
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Image Processing Module
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use...
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for certain repairs, such as Wiring Harness Repairs.
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
This Preliminary information communicates how to recover the Image Processing Module.
This Preliminary information communicates an issue with high resistance in the glass breakage loop that could cause a...
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dead battery or unwanted theft alarm. Dealers are to inspect the glass breakage loop.
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...
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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
This Preliminary information communicates an issue with a wind noise while driving at highway speeds and dealers are to...
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inspect the body harness pass through for being full seated into the cowl.
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant...
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Fluid Tank Level Reset.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...
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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
This Preliminary information communicates a issue where the park assist module can set current communication dtc's due...
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to a timing issue and it may have nothing related to the customers complaint. A software update will beavailable to repair these false DTC's
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
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repairing wiring harnesses.
This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset...
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to correct.
This Preliminary information communicates how to recover the Image Processing Module.
This Preliminary information communicates an issue with high resistance in the glass breakage loop that could cause a...
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dead battery or unwanted theft alarm. Dealers are to inspect the glass breakage loop.
This Preliminary information communicates an issue with a low battery concerns and dealership are to reprogram the BCM...
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to correct the issue.
This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the...
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load on the system that may be causing a drain.
This technical bulletin offers a procedure to correct the condition of Dead Battery and / or Unwanted Liftgate Opening.
This service bulletin provides information on key code security rules and information on GM keycode look-up applications...
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(U.S).
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...
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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
This service bulletin provides repair information to correct a customer concern of DTC U3000 Setting in Automated Map...
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Module (HDLM) - SuperCruise Unavailable.
This technical bulletin provides a procedure to correct the condition of Malfunction Indicator Lamp Illuminated with...
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Active DTC P0102 and Possibly U060F and U1346 at the Mass Air Flow Sensor.
Customer Satisfaction Program - may have a condition where the battery is at risk for a drain following an over-the-air update.
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Dealers are to reprogram the serial data gateway module.
Customer Satisfaction Program.
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Certain vehicles equipped with Super Cruise require high-definition road maps to be updated frequently. This ensures the vehicle is current with road changes and any additional Super Cruise approved mapped roads. Dealers will reprogram the automated driving mapping control module.
This technical bulletin provides repair information to correct a customer concern of DTC U3000 Setting in Automated Map...
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Module (HDLM) - SuperCruise Unavailable.
This technical bulletin provides a procedure to correct the condition of Malfunction Indicator Lamp Illuminated with...
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Active DTC P0102 and Possibly U060F and U1346 at the Mass Air Flow Sensor.
Other
40 bulletinsThis preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements.
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They should follow the notes mentioned prior to anything being replaced.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements.
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They should follow the notes mentioned prior to anything being replaced.
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements.
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They should follow the notes mentioned prior to anything being replaced.
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
New Vehicle Monitoring Programs Section in IVH
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary information communicates an issue when performing a night vision camera learn the image can not be turned on.
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This provides a work around while the issue is being worked.
This Preliminary information communicates an issue with super cruise unavailable due to the driver's monitoring camera...
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and dealers to replace the camera.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication...
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configuration did not complete correctly.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This technical bulletin provides repair information to correct a customer concern of SUV Second Row Seat Bolt Torque...
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Pattern.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary information communicates a possible retainer ring dis-lodged fora DTC P2714, may not have reverse as...
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well.
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...
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system and replace the parts that may be contaminated due to oil in system.
This Preliminary information communicates a diagnostic tip for a thump, click, pop, clunk type noise that is heard from the front end.
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Dealers are to inspect for something contacting the grill shutters as they open and close.
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...
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system and replace the parts that may be contaminated due to oil in system.
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how...
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the dealership can resolve the issue.
This bulletin helps aid the tech in possible noise that may be normal or abnormal depending on the concern noted.
This Preliminary information communicates a possible retainer ring dis-lodged fora DTC P2714, may not have reverse as...
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well.
This Preliminary information communicates a diagnostic tip for a thump, click, pop, clunk type noise that is heard from the front end.
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Dealers are to inspect for something contacting the grill shutters as they open and close.
This Preliminary information communicates a possible retainer ring dis-lodged fora DTC P2714, may not have reverse as...
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well.
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication...
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configuration did not complete correctly.
This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found...
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by a possible faulty trailer connector.
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication...
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configuration did not complete correctly.
This Preliminary information communicates a possible retainer ring dis-lodged fora DTC P2714, may not have reverse as...
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well.
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication...
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configuration did not complete correctly.
This Preliminary information communicatesDiagnostic Tips When Having Difficulties Programming Or Adding Key Fobs /...
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Transmitters.
This informational bulletin provides information for dealers/technicians on Enabling V-Mode.
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication...
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configuration did not complete correctly.
This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
This informational bulletin provides information for dealers/technicians on Enabling V-Mode.
This informational bulletin advises the tech and the customer of a normal DEF operation while under high load conditions...
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and when the time is right to fill the DEF at that time frame.
This technical bulletin provides repair information to correct customer concerns of Automatic Lane Change...
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inoperative/Disengagement.
This bulletin provides a procedure to perform a diagnostic check to verify if DTCs P18AE and/or P0700 Set returns when...
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reset and to clear the codes and validate code does not set again.
Pre-Delivery & Maintenance
27 bulletinsThis service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may...
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not pass California smog inspection or smog inspection in other states.
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector...
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Reconnect Labor Code Numbers.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector...
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Reconnect Labor Code Numbers.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This bulletin provides information on Wiper Blade Maintenance Tips.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This bulletin provides information on Wiper Blade Maintenance Tips.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...
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that request to disable or enable content.
This service bulletin provides information on proper use of floor mats.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.
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Only).
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...
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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...
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(WPC) Parts Return Program.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
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identification for warranty transactions (U.S. Only).
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
This bulletin provides information on Wiper Blade Maintenance Tips.
Body & Paint
19 bulletinsPI to explain normal operation for a concern that the outside rearview mirrors may not fold when the doors are locked,...
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due to the personalization settings for Auto Door Unlocking.
This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame...
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Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
This Preliminary information communicates an issue with a service keyless entry message caused by aftermarket door...
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handle covers and they should be removed.
This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position...
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after curbview assist is used.
This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position...
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after curbview assist is used.
This Preliminary information communicates a issue where the rear windshield wipers will not be in the park position and...
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will cause the rear back glass not to open with the switch or the RKE fob. This explains how to repair that concern.
PI to explain normal operation for a concern that the outside rearview mirrors may not fold when the doors are locked,...
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due to the personalization settings for Auto Door Unlocking.
This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame...
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Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when...
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addressing underbody component corrosion with customers.
This Preliminary information communicates a issue where the rear windshield wipers will not be in the park position and...
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will cause the rear back glass not to open with the switch or the RKE fob. This explains how to repair that concern.
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...
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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame...
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peeling, metal shows corrosion/rusting (U.S. and Canada Only).
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the...
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shipping film.
This Preliminary information communicates an issues with a service keyless entry message caused by aftermarket door...
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handle covers and they should be removed.
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...
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Guidelines.
This Preliminary information communicates adiagnostic tip when experiencing an error when trying to perfom a trim height...
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learn or review pressure data in GDS
This Preliminary information communicates an issues with a service keyless entry message caused by aftermarket door...
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handle covers and they should be removed.
This technical bulletin provides a procedure to correct the condition of Striker to Liftglass Latch Creak Noise.
This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame...
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peeling, metal shows corrosion/rusting (U.S. and Canada Only).
Lighting
16 bulletinsThis Preliminary information communicates information on vehicle speed being limited due to aftermarket lower kit being...
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installed on the vehicle.
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a...
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written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owners manual and warranty insert containing this information in English and Spanish.
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a...
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written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owners manual and warranty insert containing this information in English and Spanish.
This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...
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Replaced During Warranty Coverage Period.
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power...
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up after a can bus 2 issue, lightning strike, or a failed overthe air update.
This Preliminary information communicates information on vehicle speed being limited due to aftermarket lower kit being...
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installed on the vehicle.
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power...
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up after a can bus 2 issue, lightning strike, or a failed overthe air update.
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power...
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up after a can bus 2 issue, lightning strike, or a failed overthe air update.
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power...
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up after a can bus 2 issue, lightning strike, or a failed overthe air update.
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance...
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Schedules.
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...
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Replaced During Warranty Coverage Period.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This service bulletin provides a service procedure to correct a customer concern of Shudder/Judder During Light...
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Acceleration.
Brakes
14 bulletinsThis preliminary information communicates an issue with a Service Brake system message and DTC C055F due to a low battery condition.
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Dealer are to inspect the battery, battery connections and for any aftermarket devices.
This Preliminary Information communication provides information to the technician about customers that may request the...
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factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to...
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facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
This Preliminary information communicates an issue with the Hydrastar Electric Over Hydraulic trailer brake system...
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causing a voltage spike into the trucks electrical system which is causing DTC C1114 to set.
This Preliminary information communicates an issue with theHydrastar Electric Over Hydraulic trailer brake system...
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causing a voltage spike into the trucks electrical system which is causing DTC C1114 to set.
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This Preliminary information communicates an issue withABS SES MIL / Service Brake System / Service StabiliTrak / BSCM...
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DTC P0606 P0562 and dealers to perform additional battery and connection testing.
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This service bulletin provides customer information for rear unwanted automatic braking, usually when reversing out of a...
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garage or driveway.
This technical bulletin provides a procedure to inform drivers that under certain driving conditions such as hilly or...
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mountainous roads accompanied with frequent braking, that the original equipment front brake pads may wear prematurely.
This Preliminary Information communication provides information to the technician about customers that may request the...
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factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
This service bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customer...
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concern of wheel clicking.
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
Transmission
11 bulletinsFixes to help ensure proper functionality for heating and cooling features.
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Improvements to night mode lights for shifting gears. Fixes for Daytime Running Lamps turning on when set to Off. Fixes to help prevent erroneous missing key messages on driver display. Fixes for accuracy of low tire pressure alert. Fixes for speed threshold for pedestrian alerts.
This Preliminary information communicates an issue with an aftermarket device wired into the vehicle and cause the...
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vehicle to turn off when shifted into gear. This PI provides a diagnostic tip to inform dealership to inspect for this aftermarket device.
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer...
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concerns of Harsh Shift, Shudder, Surge, Stall, Transmission Overheating and/or High Transmission Fluid Temperature.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This service bulletin provides a procedure to repair wiring to correct customer concerns of Driveability, Hesitation,...
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Transmission Shifting Rough/Harsh, Malfunction Indicator Lamp (MIL) Illuminated.
This service bulletin provides a procedure to repair wiring to correct customer concerns of Driveability, Hesitation,...
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Transmission Shifting Rough/Harsh, Malfunction Indicator Lamp (MIL) Illuminated.
This technical bulletin provides a procedure to replace the rear diff fluid to correct the rear clutches from...
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chattering, which create a moan type noise.
This bulletin helps aid the tech in possible transmission noise that may be normal or abnormal depending on the concern...
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noted.
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer...
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concerns of Harsh Shift, Shudder, Surge, Stall, Transmission Overheating and/or High Transmission Fluid Temperature.
Infotainment
10 bulletinsImprovements to audio system performance.
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Fixes to help ensure proper functionality for the center display.
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back...
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to the vehicle.
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back...
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to the vehicle.
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back...
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to the vehicle.
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back...
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to the vehicle.
This Preliminary information communicates to dealers a procedure to reset the radio.
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back...
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to the vehicle.
This service bulletin provides information on the Headrest Audio Speaker distortion and the correction for this...
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condition including wire to wire repair.
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and...
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how to reset/clear the message.
Some customers may comment that they do not see any apps on their rear seat infotainment system.
Fuel System
9 bulletinsThis PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and...
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advises of warranty direction.
This Preliminary information communicates the Heavy Fuel Usage message in the DIC is normal due to low fuel range and...
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current driving habits, or low fuel range and vehicle is idling.
This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State...
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who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for...
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analysis.
This bulletin provides information to the tech on how to diagnosis the EGR system from possible issue that may cause the...
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DTCs to set and cause the customers concern of a MIL Illuminated.
This bulletin provides diagnostic information when checking the exhaust system for leaks.
This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs...
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should be.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
Suspension
9 bulletinsThis Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air...
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inlet hose to the suspension compressor air leveling system or internal software concern
This bulletin provides a service procedure to replace the sway bar bracket retainers if found the cause of the clunking...
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noise from front of vehicle.
This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air...
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inlet hose to the suspension compressor air leveling system or internal issue with compressor assembly.
This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air...
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inlet hose to the suspension compressor air leveling system or internal issue with compressor assembly.
This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air...
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inlet hose to the suspension compressor air leveling system or internal issue with compressor assembly.
This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 caused by a pinched air inlet...
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hose to the suspension compressor air leveling system.
This Preliminary information communicates the proper component naming and labor operation codes for the air leveling...
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system RPO F47and theElectronic Suspension Control SystemRPO Z95
This Preliminary information communicates an issue with how to properly inspect and ensure the air lines for the air...
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suspension system are fully seated.
This bulletin provides a service procedure to replace the sway bar bracket retainers if found the cause of the clunking...
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noise from front of vehicle.
Steering
6 bulletinsThis Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly.
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The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly.
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The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
This Preliminary information communicatesA vehicle may be encountered with super cruise inop due to not seeing drivers face clearly.
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The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent...
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Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
This Preliminary information communicatesA vehicle may be encountered with super cruise inop due to not seeing drivers face clearly.
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The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
This service bulletin provides repair information to correct a customer concern of Steering Wheel Oscillation in Super...
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Cruise Mode.
Software & Calibration
6 bulletinsThis Preliminary information communicates if a customer and service tech encounter this concern, it will be fixed with a...
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software update and the vehicle can still be driven in the meantime.
This service bulletin provides information for dealers/technicians on Labor Operations for Limited Production Option...
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(LPO) Calibrated Accessories.
This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue,...
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they can contact TCSC to have the software for the MDI backdated to communicate properly.
This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue,...
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they can contact TCSC to have the software for the MDI backdated to communicate properly.
This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this...
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communication issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
This service bulletin provides information for dealers/technicians on New Labor Operations for Limited Production Option...
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(LPO) Calibrated Accessories.
HVAC & Climate
5 bulletinsThis service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...
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weather climates and testing those batteries.
This Preliminary information communicates an issue with poor heater performance and advises dealerships to inspect the...
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heater core inlet and outlet hoses for being twisted or kinked.
This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working...
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and/or Blows Warm Air.
This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for...
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Passenger and Driver Mirrors.
This Preliminary information communicates an issue of poor a/c performance due to a refrigerant leak a the rear a/c line set.
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Dealers are to repair as needed.
Tires & Wheels
3 bulletinsThis service bulletin provides information on Tire Sidewall Irregularities.
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM...
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Vehicles.
This service bulletin provides diagnostic information for technicians in cases of an ETRS system fault or a no start...
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condition - If the vehicle needs to be moved, it is recommended to use wheel dollies, tire skates or the NEW Manual Park Release tool DT-52910.
Air Bags & Safety
3 bulletinsThis service bulletin provides information on the Service Safety Restraint Message displayed on the DIC Airbag...
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malfunction indicator illuminated.
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
This technical bulletin provides repair information to correct a customer concern of Air Bag Warning MIL with DTC B14DC.
Hybrid & EV
1 bulletinThis service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or...
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USB Receptacle Inoperative.