2016 Cadillac Elr TSBs

repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

GM has determined that wheel refinishing under warranty will no longer be performed.

conductive finish.

one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

Dealers Only).

Recommendations.

Dealers Only).

vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

Saver Message or red Battery Indicator displayed in the Driver Information Center. Technician may find Diagnostic Trouble Code P0AF8 set in history. Technician will need to the 12 volt battery using the GR8 Battery tester. The technician will need to perform the Direct current Power Conversion Test published in Global Service Information to check for maximum current and voltage output. This test requires the use of a Carbon Pyle load tester. In addition, the technician can select the 14V Power Module Control Function in the Engine Control Module and Accessory Power Module Setpoint in the Body Control Module by using the Scan Tool in order to check that the system is able to respond to current loads. If the test fails, if there were low voltage Diagnostic Trouble Codes or P0AF8 was set, the technician should confirm that the 200 amp fuse located in the X50D Fuse Block is torqued to correct specification. Technician should check the voltage on both sides of the 200 amp Fuse while there is a load applied and comparing the voltage readings. Voltage drop can be checked from the positive battery post to the Accessory Power Module side of the 200 amp fuse as well. If the Accessory Power Module will output current under a load but the voltage is low on both sides of the fuse when compared to the voltage output at the Accessory Power Module, check the following Service Information for any other Diagnostic Trouble Codes that may have led to the low voltage condition, Accessory Power Module output terminal is clean and torqued to specification, The Accessory Power Module output cable ring terminal is properly seated to the Accessory Power Module output terminal post and its condition, and test the voltage drop on the ground cables to the engine block, transmission, body and chassis to ensure they are within specification.

Dealers Only).

vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

engine is started while diagnosing for noise from the engine or transmission.

Recommendations.

Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

Dealers Only).

noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

Turbochargers Returned to Warranty Part Center.

Dealers Only).

personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

service or aftermarket calibrations.

after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).

General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

vehicles that have Check Engine Light illuminated with an "Engine Unavailable" and ?Reduced Propulsion? messages on the Driver Information Center. Technician will find Diagnostic Trouble Code P1B03. Technician should replace Motor 1 Stator.

personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

Dealers Only).

and improve fuel economy.

Dealers Only).

and improve fuel economy.

noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

internal engine damage.

personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

engine oil consumption.

Dealers Only).

engine oil consumption.

Dealers Only).

Identification.

test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

service or aftermarket calibrations.

vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

Dealers Only).

Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

vehicles that have Check Engine Light illuminated with an "Engine Unavailable" and "Reduced Propulsion" messages on the Driver Information Center. Technician may find Diagnostic Trouble Codes a P0AB9 and P0AC4. Technician should not clear any Diagnostic Trouble Codes and ensure Global Diagnostic System 2 is up to date. Technician will need to use Global Diagnostic System 2 and check all modules for Diagnostic Trouble Codes. Now use Global Diagnostic System 2 to create freeze frame data from Hybrid Powertrain Control Module and the Engine Control Module and save a report. Technician will need to verify that the vehicle had not been run very low or out of fuel. Also verify the customer did not press the Power Button causing the vehicle to turn off while driving. Verify that the Internal Combustion Engine runs properly and no other engine related or communication related Diagnostic Trouble Codes are present. Technician should inquire if the remote star was used on the last two drive cycles before the Diagnostic Trouble Code set. Technician should update the Engine Control Module if so. Technician should inspect the ground locations G106 (engine block) and G113 (drive unit case) have been cleaned and are secure making sure the ground eyelets do not spin. Technician should also check for past service history for prior mechanical engine or wiring harness repairs. Inspect the cam timing connector and repair any damage.

Dealers Only).

General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

customer concerns related to wheel alignment.

correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

that Sets immediately after a repair to the High Voltage battery cooling system that involves draining/refilling of coolant.

engine oil consumption.

transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

severe internal engine damage.

Engine Lamp or Service Vehicle Soon lamp on after charging. If the technician finds Diagnostic Trouble Codes P16C4 or P16C5 set in history, the Hybrid Powertrain Control Module will need to be reprogrammed. If the Diagnostic Trouble Codes are current or return and the Hybrid Powertrain Control Module and the Battery Charger Control Module have the current calibrations then processed to follow published Service Information diagnostics. This may lead to Battery Charger Control Module replacement.

and Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0AA6 and/ or a P1F0E set on 2011-2013 Volt or a P0DAA on 2014 Volt or Cadillac ELR in the Hybrid Powertrain Control Module 2.

Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact Partechand/orthe Techline Customer Support Center for additional support.

Saver Message or red Battery Indicator displayed in the Driver Information Center. Technician may find Diagnostic Trouble Code P0AF8 set in history. Technician will need to the 12 volt battery using the GR8 Battery tester. The technician will need to perform the Direct current Power Conversion Test published in Global Service Information to check for maximum current and voltage output. This test requires the use of a Carbon Pyle load tester. In addition, the technician can select the 14V Power Module Control Function in the Engine Control Module and Accessory Power Module Setpoint in the Body Control Module by using the Scan Tool in order to check that the system is able to respond to current loads. If the test fails, if there were low voltage Diagnostic Trouble Codes or P0AF8 was set, the technician should confirm that the 200 amp fuse located in the X50D Fuse Block is torqued to correct specification. Technician should check the voltage on both sides of the 200 amp Fuse while there is a load applied and comparing the voltage readings. Voltage drop can be checked from the positive battery post to the Accessory Power Module side of the 200 amp fuse as well. If the Accessory Power Module will output current under a load but the voltage is low on both sides of the fuse when compared to the voltage output at the Accessory Power Module, check the following Service Information for any other Diagnostic Trouble Codes that may have led to the low voltage condition, Accessory Power Module output terminal is clean and torqued to specification, The Accessory Power Module output cable ring terminal is properly seated to the Accessory Power Module output terminal post and its condition, and test the voltage drop on the ground cables to the engine block, transmission, body and chassis to ensure they are within specification.

conductive finish.

transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

service or aftermarket calibrations.

Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Codes P0C57, P0C58 and/or P0C62. When the technician has duplicated and is unable to find a repair after checking wiring and following normal diagnosis, please replace the Motor B Position Sensor to resolve the concern. Also insure that the Drive Motor Generator Control Module has the latest calibration.

and Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0AA6 and/ or a P1F0E set on 2011-2013 Volt or a P0DAA on 2014 Volt or Cadillac ELR in the Hybrid Powertrain Control Module 2.

after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

how toptier fuels should be used to reduce carbon build up.

camshaft cover to correct a MIL On w/DTC P0171.

camshaft cover to correct a MIL On w/DTC P0171.

Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

vehicles that have Check Engine Light illuminated with an "Engine Unavailable" and ?Reduced Propulsion? messages on the Driver Information Center. Technician may find Diagnostic Trouble Codes a P0AB9 and P0AC4. Technician should not clear any Diagnostic Trouble Codes and ensure Global Diagnostic System 2 is up to date. Technician will need to use Global Diagnostic System 2 and check all modules for Diagnostic Trouble Codes. Now use Global Diagnostic System 2 to create freeze frame data from Hybrid Powertrain Control Module and the Engine Control Module and save a report. Technician will need to verify that the vehicle had not been run very low or out of fuel. Also verify the customer did not press the Power Button causing the vehicle to turn off while driving. Verify that the Internal Combustion Engine runs properly and no other engine related or communication related Diagnostic Trouble Codes are present. Technician should inquire if the remote star was used on the last two drive cycles before the Diagnostic Trouble Code set. Technician should update the Engine Control Module if so. Technician should inspect the ground locations G106 (engine block) and G113 (drive unit case) have been cleaned and are secure making sure the ground eyelets do not spin. Technician should also check for past service history for prior mechanical engine or wiring harness repairs. Inspect the cam timing connector and repair any damage.

General Motors vehicles can be accessed via the web at http://www.gmstc.com. orhttp://www.nfpa.org/

Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P0497 stored. Technician will inspect all Evaporative Emissions System components and replace any component that is saturated with liquid fuel. Also Evaporative Emissions System lines should be blown out. Insure the customer is aware that over filling the fuel tank may lead to a repeat concern.

noise is sometimes louder than expected. Also will explain the known normal and abnormal reasons why the engine may be louder. When the vehicle speed is between 25-50 miles per hour the road noise does not mask the engine noise this is considered normal. When the vehicle is first started for the day the system will perform a catalyst preconditioning for about a minute. At this time the engine will seem louder than normal, this is normal. At times the engine often runs at wide open throttle, but at a reduced speed. This sound is uncharacteristic of a four-cylinder engine in a traditional sedan, but is a characteristic of an extended range electric vehicle such as the Chevrolet Volt. Technician will be able to inspect for abnormal induction ground-out conditions. These locations should be checked lower rubber isolator on air box not installed correctly or missing, upper induction resonator cover not installed properly, refrigerant line not bolted to engine support bracket, and throttle body contacting coolant pipes behind it. Abnormal exhaust ground-out conditions should also be inspected. These locations are at the exhaust clamp rearward of the second catalytic converter is contacting the battery heat shield, exhaust resonator underbody is contacting the heat shield. Repair any abnormal issue found.

after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

Engineers by completely filling out requested reports.

time.

Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

Sections are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.

Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.

scrape or whine type noise while driving that may be more noticeable during regenerative braking. Technician may find this noise emanating from the left side of the drive unit. The tech may also state that the vehicle has a current or history diagnostic trouble code P0A46. The noise may be caused by the drive motor rotor bearing cage separated. Technician should replace the bearing with the new updated part number.

internal combustion engine misfires with a fully charged high voltage battery. Technician should ensure that the high voltage battery charge indicator is showing at least 2 bars below fully charged whenever performing strategy based diagnostics related to misfire.

Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

during engine block service could lead to lines in the block deck surface that may be mistaken for cracks. Technician using improper block deck cleaning methods may see lines in the block deck surface. These lines are the result of using abrasive pad bristle devices to clean the gasket surface of the engine components. Technician should use the latest version of bulletin 00-06-01-012 for complete details on the use of these devices.

on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

when getting a Service Programming System error code E4491 or E4423. In some cases Techline Customer Support Center may need to be contacted to resolve the issue.

Damage.

Sections are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

Turbochargers Returned to Warranty Part Center.

General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.

drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.

engine oil consumption.

Generator Control Module part number 24266807 and 24279524 will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

engines using Tech 2 or GDS 2 (U.S. and Canada).

Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication. Technician should be advised that the Human Machine Interface and Global Diagnostic System 2 interaction concern has been reported to engineering for root cause and correction.

cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.

Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication. Technician should be advised that the Human Machine Interface and Global Diagnostic System 2 interaction concern has been reported to engineering for root cause and correction.

how toptier fuels should be used to reduce carbon build up.

General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

Recommendations.

on engine surfaces.

Generator Control Module part number 24266807 and 24279524 will be placed on restriction through the General Motors Technical Assistance Center Has now ended.

Identification.

General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

and Canada

replacement.

replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management Transaction submission, vehicle repair record retention and proper handling of assembly returns.

after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.

infotainment system resets while driving, screen temporarily goes blank and then returns after approximately 5 seconds, radio volume control inoperative, Heater-Vent-Air Conditioning controls function but will not show changes on the display, seek buttons on the front controls will not function, when using CarPlay the map is intermittently bright at night, front pedestrian icon "Check Box" disappears after changing selection, over-temp Pop-up displayed randomly, displays a quick blue screen when shifting to reverse, infotainment system resets when a device with a large amount of songs is connected, XM not showing Station List, and or Radio shows XM Station ID 0 intermittently. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

engine oil consumption.

for customer concerns related to wheel alignment.

The accelerator pedal can break at the stalk just below the housing due to the driver entering or exiting the vehicle with their foot resting on the accelerator pedal. If the pedal breaks, it would not be possible to operate the accelerator once the stalk has broken off. The vehicle would return to idle regardless of transmission gear position. If this condition occurs within the stated terms dealers will replace the accelerator pedal.

damage.

General Motors Technical Assistance Center recommends Rotor B replacement, this must be done off car per Service Information.

Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.

Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.

vehicle with Wi-Fi or Bluetooth inoperative or poor performance concern. Technician will need to obtain data from Global Diagnostics Services 2 and call General Motors Technical Assistance Center for further assistance. Technician should be advised that concern only applies to OnStar Wi-Fi Regular Production Option Code (VV4) and Bluetooth Regular Production Option Code (UPF).

screen appears bubbled or is delaminating. Dealer can replace model years 2013 and 2015. If working on a 2016 model year vehicle dealer will need to contact General Motors Technical Assistance Center for further assistance. Technician should replace the Integrated Center Stack with the latest part number out of the parts catalog.

turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

a list of websites for additional information.

information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata adjustment basis. It also provides GWM Transaction information.

General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.

Sections are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

retain the previous settings and will go to the Home Icon screen when the vehicle is restarted. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.

Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Codes P0C57, P0C58 and/or P0C62. When the technician has duplicated and is unable to find a repair after checking wiring and following normal diagnosis, please replace the Motor B Position Sensor to resolve the concern. Also insure that the Drive Motor Generator Control Module has the latest calibration.

Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.

trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

Technician may find a current or history Diagnostic Trouble Code C012E and C12FE. Technician should follow Service Information diagnostics for Diagnostic Trouble Code C012E symptom code 00 in the Electronic Brake Control Module or C12FE in the Engine Control Module. If the vehicle has a current or history Diagnostic Trouble Code C012E symptom code 12 without a C012E symptom code 00 in the Electronic Brake Control Module and a C12FE in the Engine Control Module, the code sets due to a powertrain code or a power down issue with the vehicle, this is not related to the brakes. The technician should diagnose other Diagnostic Trouble Codes or issues with the vehicle first.

(Wireless Charging Module) will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

seat motor noise when moving the driver or passenger seat forward or backwards using the Easy Entry power seat switch. Technician will need to compare the noise level of both seats using the Easy Entry seat switch and the side seat switch to determine if there is a difference in the driver and passenger seat.

Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.

one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

squeak noise from the upper engine. Technician should check for loose or improperly torqued spark plugs before performing intrusive engine mechanical testing or component replacement.

Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.

Regular Production Option Code IO6 or UY4 that defaults to West Virginia instead of Virginia on a manual entry. General Motors engineering is currently working on a solution for this concern.

turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P0497 stored. Technician will inspect all Evaporative Emissions System components and replace any component that is saturated with liquid fuel. Also Evaporative Emissions System lines should be blown out. Insure the customer is aware that over filling the fuel tank may lead to a repeat concern.

various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.

engines using Tech 2 or GDS 2.

GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.

some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the “i” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.

may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.

may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.

Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.

sections are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to call General Motors Technical Assistance Center for further assistance.

from a USB drive or SD card are grayed out and not selectable. Please communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.

If the radio was shut off before the vehicle was shut off and at start up the radio turns on, please communicate to the customer that we apologize for this inconvenience, and that General Motors is working on a solution for this concern.

trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.

Regular Production Option Code IO6 or UY4 that defaults to West Virginia instead of Virginia on a manual entry. General Motors engineering is currently working on a solution for this concern.

severe internal engine damage.

for intermittent engine no crank, intermittent exhaust Camshaft Position (CMP) sensor signal.

severe internal engine damage.

and/or rattle heard at idle or while driving.

will not rotate in door or ignition lock cylinder.

system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Codes P0C57, P0C58 and/or P0C62. When the technician has duplicated and is unable to find a repair after checking wiring and following normal diagnosis, please replace the Motor B Position Sensor to resolve the concern. Also insure that the Drive Motor Generator Control Module has the latest calibration.

that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.

vehicles that have Check Engine Light illuminated with an "Engine Unavailable" and “Reduced Propulsion” messages on the Driver Information Center. Technician will find Diagnostic Trouble Code P1B03. Technician should replace Motor 1 Stator.

Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.

Technical Assistance Center.

one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.

Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.

Generator Control Module part number 24266807 and 24279524 will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.

Regular Production Option Code IO6 or UY4 that defaults to West Virginia instead of Virginia on a manual entry. General Motors engineering is currently working on a solution for this concern.

loss of gridlines in the rear camera display screen and a "Service Rear Vision System" message that both happen at the same time. Technician should check for Diagnostic Trouble Codes and follow published Service Information diagnostics for the Diagnostic Trouble Codes. If not Diagnostic Trouble Codes stored and the concern was duplicated or the customer described the concern, dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.

turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

Engines Using Tech 2 or GDS 2 (U.S. and Canada)

or engines during there break in period.

General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.

transmission assembly and component restriction for the 2011-2016 MY Chevrolet Volt and Cadillac ELR. Dealer will need to call General Motors Technical Assistance Center for further assistance.

THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. THE FIRST PATHWAY FOR OIL LIFE CALCULATION IS ENGINE REVOLUTIONS. THE SECOND PATHWAY FOR OIL LIFE CALCULATION IS THE MILEAGE FORM THE LAST REST FOR ALL GENERAL MOTORS POWERTRAINS EXCEPT THE VOLT. THE THIRD PATHWAY FOR OIL LIFE CALCULATION IS THE AMOUNT OF TIME THE OIL IS IN THE ENGINE. THE VOLT USES A 2 YEAR TIMER INSTEAD OF 1 YEAR. IT ALSO USES THE ENGINE REVOLUTION COUNTER. IT DOES NOT USE THE MILEAGE PATHWAY TO COUNT DOWN.

INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.

SECTIONS ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. DEALER WILL NEED TO CONTACT GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE.

SECTIONS ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. DEALER WILL NEED TO CONTACT GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE.

LOSS OF GRIDLINES IN THE REAR CAMERA DISPLAY SCREEN AND A "SERVICE REAR VISION SYSTEM" MESSAGE THAT BOTH HAPPEN AT THE SAME TIME. TECHNICIAN SHOULD CHECK FOR DIAGNOSTIC TROUBLE CODES AND FOLLOW PUBLISHED SERVICE INFORMATION DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODES. IF NOT DIAGNOSTIC TROUBLE CODES STORED AND THE CONCERN WAS DUPLICATED OR THE CUSTOMER DESCRIBED THE CONCERN, DEALER SHOULD COMMUNICATE TO THE CUSTOMER THAT WE APOLOGIZE FOR THIS INCONVENIENCE AND THAT GENERAL MOTORS IS CURRENTLY EVALUATING THIS CONCERN.

REGULAR PRODUCTION OPTION CODE IO6 OR UY4 THAT DEFAULTS TO WEST VIRGINIA INSTEAD OF VIRGINIA ON A MANUAL ENTRY. GENERAL MOTORS ENGINEERING IS CURRENTLY WORKING ON A SOLUTION FOR THIS CONCERN.

PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN. DEALER WILL NEED TO FOLLOW DEALER TO THE GENERAL MOTORS SERVICE POLICIES AND PROCEDURES MANUAL SECTION 5.2.4 ODOMETER SERVICING.

PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. DEALER WILL NEED TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE.

GENERAL MOTORS AGAINST DEFECTS IN MATERIAL OR WORKMANSHIP UNDER THE BUMPER-TO-BUMPER NEW VEHICLE LIMITED WARRANTY.

REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE.

programs.

causing multiple customer concerns that do not have other diagnostic methods to identify them.

E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Only).

programs.

before being sold (prepping) to the customer.

programs.

Only).

before being sold (prepping) to the customer.

shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

Only).

programs.

(WPC) Parts Return Program.

identification for warranty transactions (U.S. Only).

and Canada Dealers Only).

submit a Pre-Repair Authorization (PRA).

Dealer Special Tool Loan Program process.

operation.

replacements.

Dealers Only).

E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

services and maintenance on vehicles originating/sold in Canada.

replacements.

the warranty transaction submission procedures that support the Personal Property Damage process.

Only).

before being sold (prepping) to the customer.

causing multiple customer concerns that do not have other diagnostic methods to identify them.

a fluid leak, and what is considered fluid seepage.

Assistance Center (TAC).

Only).

programs.

shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

Vehicle from Canada to the United States.

(WPC) Parts Return Program.

Only).

and Canada Dealers Only).

Only).

Only).

submit a Pre-Repair Authorization (PRA).

Vehicle from Canada to the United States.

submit a Pre-Repair Authorization (PRA).

warped or misshapen.

causing multiple customer concerns that do not have other diagnostic methods to identify them.

Dealer Special Tool Loan Program process.

Assistance Center (TAC).

Dealers Only).

Only).

Only).

Only).

Dealers Only).

vehicles before being sold (prepping) to the customer.

to GM for payment.

identification for warranty transactions (U.S. Only).

operation.

Only).

Dealers Only).

the warranty transaction submission procedures that support the Personal Property Damage process.

(WPC) Parts Return Program.

Only).

E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

and Canada.

Spin-On Oil Filters.

causing multiple customer concerns that do not have other diagnostic methods to identify them.

Only).

submit a Pre-Repair Authorization (PRA).

Only).

submit a Pre-Repair Authorization (PRA).

Only).

replacements.

warped or misshapen.

(WPC) Parts Return Program Information.

Technical Assistance (TAC).

vehicles before being sold (prepping) to the customer.

Dealers Only).

Spin-On Oil Filters.

independent causes (GM Canada Dealers Only).

replacements.

replacements.

Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.

grille or radiator area.

operation.

Only).

programs.

programs.

Pre-Repair Authorization (PRA).

Pre-Repair Authorization (PRA).

Dealers Only).

identification for warranty transactions (U.S. Only).

Only).

vehicles before sold (prepping) to the customer.

Pre-Repair Authorization (PRA).

warped or misshapen.

Only).

Pre-Repair Authorization (PRA).

Only).

Pre-Repair Authorization (PRA).

Only).

(CCND) Labor Operation Numbers.

information found in the service manual.

Only).

Pre-Repair Authorization (PRA) (US dealers only).

(WPC) Parts Return Program Information.

information found in the service manual.

(WPC) Parts Return Program Information.

Only).

information found in the service manual.

(WPC) Parts Return Program Information.

programs.

(CCND) Labor Operation Numbers.

Only).

Only).

services and maintenance on vehicles originating/sold in Canada.

repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

Pre-Repair Authorization (PRA) (US dealers only).

that may not pass California smog inspection or smog inspection in other states.

E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

Pre-Repair Authorization (PRA) (US dealers only).

information found in the service manual.

E4403, M4404, M4413, E4414, E4423, E4491 or E6961).

identification for warranty transactions (U.S. Only).

services and maintenance on vehicles originating/sold in Canada.

Enthusiasm.

vehicles before sold (prepping) to the customer.

vehicles before sold (prepping) to the customer.

and Canada dealers only.

considered warranty and non-warranty.

USB.

programs.

process and to encourage delivering quality vehicles and generating higher CSi scores.

with the 2016 ELR product enhancements.

reimbursement procedure.

Enthusiasm.

warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.

vehicles before sold (prepping) to the customer.

tools that include consumable parts (U.S. Only).

maintenance on vehicles originating/sold in Canada.

to GM for payment.

Guidelines.

warranty transaction submission procedures that support the Personal Property Damage process.

and Canada dealers only.

programs.

to GM for payment.

Enthusiasm.

tools that include consumable parts (U.S. Only).

programs.

only) for service operations.

warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications.

(WPC), and Parts Return Program information.

Vehicles and Generating Higher CSi Scores

what is acceptable and not.

procedures.

information.

information.

intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

for certain repairs, such as Wiring Harness Repairs.

information.

warranty replacements.

information.

information.

repairing wiring harnesses.

(U.S).

warranty replacements.

information.

that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

procedure.

warranty replacements.

warranty replacements.

information.

information.

repairing wiring harnesses.

as a discharged or disconnected battery, or if the vehicle is entered without the key fob or the fob is not working, the driver and passenger side doors can be opened from the inside of the vehicle by using the manual release levers located on the floor between the seats and the door openings.

warranty replacements.

assembly needs to be replaced and information on how dealers can obtain the refurbish kit.

intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

Velcor strip to hold the harness in place.

warranty replacements.

Replacement.

High Voltage Battery Handling.

High Voltage Battery Handling.

assembly needs to be replaced and information on how dealers can obtain the refurbish kit.

replacements.

intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

replacements.

IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2 The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.

battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.

that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

replacements.

pack assembly needs to be replaced and information on how dealers can obtain the refurbish kit.

intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.

applications.

applications.

message displayed in the DIC and without DTCs set on higher mileage vehicles by reprogramming the HPCM 2.

model year Cadillac ELR vehicles equipped with a high voltage battery, may have a condition where it could gradually lose the ability to maintain voltage. If battery concerns are not addressed, over time the vehicle could enter a reduced propulsion mode while driving, or lose propulsion, or it may not start. Dealers are to update the Hybrid Powertrain Control Module 2 (HPCM2). This software update is intended to increase the amount of warning time provided.

Number in eSI and how to locate the part(s) in the EPC.

that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

condition when using either the stationary 240V or the 120V charger. Technician may find Diagnostic Trouble Code P0D26 set in the Hybrid Powertrain Control Module 2. Technician will need to check the last 8 digits of the (VIN) Vehicle Identification Number. If the Vehicle Identification Number number is less than Vehicle Identification Number BU100954, perform the latest version of PIP4875 to program the Hybrid Powertrain Control Module 2. If the vehicle is a return or built after Vehicle Identification Number BU100954 Plug in the 120V charger and note the behavior of the charge indicator light on the Instrument Panel and the lights on the charge cord set Electric Vehicle Supply Equipment. If the light on the Instrument Panel is not steady green during a charging event, and the two upper charge cord set lights are steady green, record a GDS 2 snapshot from the Battery Charger Control Module Data. While monitoring the data in Global Diagnostic System 2, manipulate the charge cord coupler for proximity voltage changes. If the data has an erratic signal inspect the charge port receptacle connector for signs of water intrusion or corrosion in both the vehicle harness side and charge port side.

Rearview Mirror Charge Indicator LED may be intermittently inoperative. Technician will need to gain access to the Outside Rearview Mirror Charge Indicator LED Lens assembly and the harness connector and check for a poor connection. Also check the bar code label if the mirror was built prior to June 2014 the Outside Rearview Mirror Charge Indicator LED Lens assembly will need to be replaced.

when replacing a module.

Indicator Lamp on and may have a loss of propulsion. Technician may find Diagnostic Trouble Code P0604 set in the Hybrid Powertrain Control Module Technician will need to replace the (T6) Power Inverter Module.

charge the hybrid battery and the malfunction Indicator lamp is illuminated on the Instrument Panel Cluster. Technician may find a current or history code P16C1 or P16C2 set in the Battery Charging Control Module. Technician should update the Battery Charging Control Module with the latest software in Tis 2 Web. If the technician experiences any issues while programming the Battery Charging Control Module, please contact Techline for further assistance.

advising the tech to test the battery packs and not just replace the 12 volt battery.

advising the tech to test the battery packs and not just replace the 12 volt battery.

crank with a "Waiting to Initialize" message displayed on the Driver Information Center. Technician may also find a Diagnostic Trouble Code P0AFA in the Hybrid Powertrain Control Module 2.

Trouble Code P0606 during normal vehicle servicing procedures such as clearing codes or connecting the 12 volt battery. To clear the Diagnostic Trouble Code technician will need to close all doors and rear hatch, press and hold the power button to put the vehicle into service mode, clear the Diagnostic Trouble Code using Global Diagnostic System 2, Power off the vehicle, open and close the driver?s door, wait one minute, and start vehicle and ensure Malfunction Indicator Lamp is not illuminated.

replacements.

transactions when doing wiring repairs.

replacements.

(DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.

finish".

the cooling system is properly filled. Technician will need to use special tool GE-47716 Vac-N-Fill Coolant Refill Tool. Technician will also perform Hybrid/EV Battery Pack Coolant Pump Bleed Procedure in the GDS2 tool. After performing the GDS2 coolant bleed procedure drive vehicle for approximately 5 miles in a slalom type of situation to purge any remaining air from battery pack cooling plates.

and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.

when replacing a module.

transactions when doing wiring repairs.

replacements.

Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.

after replacing a battery section. Certain unlisted codes may be experienced when using the battery service tool EL50332. If the codes are experienced check the following before calling Midtronic. Please make sure the USB memory stick is fully inserted into the machine. Make sure to follow the on screen instructions do not hook the machine to the battery section until instructed to do so. The balance machine should be on the latest software version available by following the latest version of preliminary information number PI1125.

a message on the Drivers Information Center (DIC) displays: "Battery Too Cold, Plug In To Warm" message. Dealer should communicate to the customer to plug the vehicle in to allow the charging system to warm the high voltage battery, and then the vehicle can be started.

that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.

with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.

due to either a reprogramming of the hmi module or due to a fuse that needs to be pulled and restarting of the module.

E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.

Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display Resets, Volume Control Inoperative.

reprogram modules.

Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).

On these vehicles, if the side doors will not open from inside the vehicle due to low or no battery voltage, such as a discharged or disconnected battery, or if the vehicle is entered without the key fob or the fob is not working, customers are being advised that the driver and passenger side doors can still be opened from inside the vehicle by using the manual release levers located on the floor between the seats and the door openings. Also, if the vehicle's side doors will not open from outside the vehicle due to low or no battery voltage, such as a discharged or disconnected battery, or if the key fob is not working, customers are being advised that the driver side door can still be opened by using their key to manually open the vehicle's trunk and pulling the manual door release tab located in the trunk.

and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition.

replacements.

numbers and AC Delco replacement battery approved warranty part numbers.

revised wiring repair labor operations and required additional information.

due to either a reprogramming of the hmi module or due to a fuse that needs to be pulled and restarting of the module.

replacements.

replacement.

Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

and booster packs.

long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.

reprogram modules that have been already reprogrammed.

and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

Trouble Code P0606 during normal vehicle servicing procedures such as clearing codes or connecting the 12 volt battery. To clear the Diagnostic Trouble Code technician will need to close all doors and rear hatch, press and hold the power button to put the vehicle into service mode, clear the Diagnostic Trouble Code using Global Diagnostic System 2, Power off the vehicle, open and close the driver?s door, wait one minute, and start vehicle and ensure Malfunction Indicator Lamp is not illuminated.

additional information.

Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display Resets, Volume Control Inoperative.

and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

replacements.

Vehicles may have an electric range is less than customer expectations or what is being displayed on the in-vehicle display for EV range. The distance you can go in an electric vehicle varies with the outside temperature. All electric vehicles are less efficient in cold or hot conditions. This is a function of battery storage capability and increased use of cabin heat and/or air conditioning in these conditions. The vehicle must also maintain a consistent battery temperature in order to maintain desired long term performance. Tire pressure can have an impact on the electric range also. Additionally tire pressures can change with temperature changes. In order to maximize your electric range, ensure that your tires are properly inflated. For proper tire pressure, review the Owner?s manual and the vehicle tire and loading information label. Using the heat and air conditioning systems decreases the energy available for electric driving. Optimal energy efficiency is achieved with the heat, air conditioning, and fan turned off. Driving uphill requires more energy and can reduce electric range.

displayed in Driver Information Center (DIC) and/or battery light is flashing.

drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.

certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.

crank with a "Waiting to Initialize" message displayed on the Driver Information Center. Technician may also find a Diagnostic Trouble Code P0AFA in the Hybrid Powertrain Control Module 2.

Indicator Lamp on and may have a loss of propulsion. Technician may find Diagnostic Trouble Code P0604 set in the Hybrid Powertrain Control Module Technician will need to replace the (T6) Power Inverter Module.

that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

Indicator Lamp on and may have a loss of propulsion. Technician may find Diagnostic Trouble Code P0604 set in the Hybrid Powertrain Control Module Technician will need to replace the (T6) Power Inverter Module.

Battery Approved Warranty Part Numbers

condition of Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing

ONLY)

Communication Interface Modules (VCIM) (GMNA Only)

Vehicle Communication Interface Modules

Vehicles may have an electric range is less than customer expectations or what is being displayed on the in-vehicle display for EV range. Technician should review the last version of PIC6231 if working on a 2017 Volt. The distance you can go in an electric vehicle varies with the outside temperature. All electric vehicles are less efficient in cold or hot conditions. This is a function of battery storage capability and increased use of cabin heat and/or air conditioning in these conditions. The vehicle must also maintain a consistent battery temperature in order to maintain desired long term performance. Tire pressure can have an impact on the electric range also. Additionally tire pressures can change with temperature changes. In order to maximize your electric range, ensure that your tires are properly inflated. For proper tire pressure, review the Owner?s manual and the vehicle tire and loading information label. Using the heat and air conditioning systems decreases the energy available for electric driving. Optimal energy efficiency is achieved with the heat, air conditioning, and fan turned off. Driving uphill requires more energy and can reduce electric range.

installed on the vehicle.

THAT MAY BE FOUND ON THE INSIDE WINDSHIELD SURFACE, AND APPEARS TO BE LEAKING FROM THE REAR VIEW MIRROR AREA. TECHNICIAN WILL REMOVE THE MOISTURE SENSOR AND CLEAN THE GLASS AND MOUNTING BRACKET WITH ALCOHOL WIPE. IF THE GEL SEPARATES FROM THE SENSOR THE SENSOR WILL NEED TO BE REPLACED.

TRANSPORT BUS DIAGNOSTIC TOOL KIT (EL-51578) HAS BEEN RELEASED TO HELP DIAGNOSE ANY OF THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS CONCERNS. THE KIT CONTAINS HEADER CONNECTORS THAT ARE INSTALLED TO BYPASS MEDIA ORIENTED SYSTEMS TRANSPORT BUS MODULES. THE BYPASS CONNECTOR ALSO CONTAINS A TERMINAL FOR VERIFYING MEDIA ORIENTED SYSTEMS TRANSPORT CONTROL CIRCUIT VOLTAGES. TECHNICIAN SHOULD REVIEW MEDIA ORIENTED SYSTEMS TRANSPORT BUS DESCRIPTION AND OPERATION AND DIAGNOSTIC TROUBLE CODE U0028 DIAGNOSTIC PROCEDURES.

CRANK WITH A "WAITING TO INITIALIZE" MESSAGE DISPLAYED ON THE DRIVER INFORMATION CENTER. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0AFA IN THE HYBRID POWERTRAIN CONTROL MODULE 2. TECHNICIAN WILL NEED TO INSURE THAT THE 12 VOLT BATTERY IS FULLY CHARGED. THEN INSTALL THE MULTIPLE DIAGNOSTIC INTERFACE AND OPEN GLOBAL DIAGNOSTIC SYSTEM 2 OPEN THE HYBRID POWERTRAIN CONTROL MODULE THEN USE THE CONTROL FUNCTION FEATURE TO SELECT CHECK HIGH VOLTAGE SYSTEM RELATED DIAGNOSTIC TROUBLE CODES. THEN CLICK ON RESET TO CLEAR THE DIAGNOSTIC TROUBLE CODES. WAIT 45 SECONDS THEN EXIT THE SCREEN. NEXT SELECT CHECK SECURED HIGH VOLTAGE DTC SELECT THE CLEAR DTCS THEN CLICK ON RESET TO CLEAR THE DIAGNOSTIC TROUBLE CODES. NOW REMOVE THE MULTIPLE DIAGNOSTIC INTERFACE FROM THE VEHICLE THEN SHUT THE VEHICLE DOWN AND LET IT SLEEP FOR THREE MINUTES. AT THIS TIME DISCONNECT THE 12 VOLT BATTERY AND TOUCH THE BATTERY CABLES TOGETHER AND THEN RE-INSTALL AFTER 15 SECONDS. START THE VEHICLE AFTER A 3 MINUTE WAITING PERIOD. IF THE VEHICLE STILL HAS A NO CRANK CONCERN FOLLOW PUBLISHED SERVICE INFORMATION DIAGNOSIS.

TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.

TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.

VEHICLES MAY HAVE AN ELECTRIC RANGE IS LESS THAN CUSTOMER EXPECTATIONS OR WHAT IS BEING DISPLAYED ON THE IN-VEHICLE DISPLAY FOR EV RANGE. THE DISTANCE YOU CAN GO IN AN ELECTRIC VEHICLE VARIES WITH THE OUTSIDE TEMPERATURE. ALL ELECTRIC VEHICLES ARE LESS EFFICIENT IN COLD OR HOT CONDITIONS. THIS IS A FUNCTION OF BATTERY STORAGE CAPABILITY AND INCREASED USE OF CABIN HEAT AND/OR AIR CONDITIONING IN THESE CONDITIONS. THE VEHICLE MUST ALSO MAINTAIN A CONSISTENT BATTERY TEMPERATURE IN ORDER TO MAINTAIN DESIRED LONG TERM PERFORMANCE. TIRE PRESSURE CAN HAVE AN IMPACT ON THE ELECTRIC RANGE ALSO. ADDITIONALLY TIRE PRESSURES CAN CHANGE WITH TEMPERATURE CHANGES. IN ORDER TO MAXIMIZE YOUR ELECTRIC RANGE, ENSURE THAT YOUR TIRES ARE PROPERLY INFLATED. FOR PROPER TIRE PRESSURE, REVIEW THE OWNERS MANUAL AND THE VEHICLE TIRE AND LOADING INFORMATION LABEL. USING THE HEAT AND AIR CONDITIONING SYSTEMS DECREASES THE ENERGY AVAILABLE FOR ELECTRIC DRIVING. OPTIMAL ENERGY EFFICIENCY IS ACHIEVED WITH THE HEAT, AIR CONDITIONING, AND FAN TURNED OFF. DRIVING UPHILL REQUIRES MORE ENERGY AND CAN REDUCE ELECTRIC RANGE.

OF POWER STEERING ASSIST AND/OR SERVICE POWER STEERING MESSAGE DISPLAYED.

THIS LETTER IS BEING SENT TO BRING TO THE CUSTOMER'S ATTENTION FEATURES THAT ARE COVERED IN THE VEHICLE'S OWNER MANUAL IN SITUATIONS WHERE THE CUSTOMER VEHICLE SIDE DOORS WILL NOT OPEN FROM INSIDE AND OUTSIDE THE VEHICLE DUE TO LOW OR NO BATTERY VOLTAGE. DEALERS ARE ALSO INSTRUCTED THAT IN CORRELATION WITH THIS CUSTOMER ADVISORY LETTER, A WEB-BASED TRAINING COURSE WILL BE REQUIRED FOR ALL CADILLAC AND CHEVROLET SALES CONSULTANTS, SALES MANAGERS, SERVICE CONSULTANTS, SERVICE MANAGERS, AND FIELD STAFF BEGINNING Q1 2016 VIA THE GM CENTER OF LEARNING.

THIS LETTER IS BEING SENT TO BRING TO THE CUSTOMER'S ATTENTION FEATURES THAT ARE COVERED IN THE VEHICLE'S OWNER MANUAL IN SITUATIONS WHERE THE CUSTOMER VEHICLE SIDE DOORS WILL NOT OPEN FROM INSIDE AND OUTSIDE THE VEHICLE DUE TO LOW OR NO BATTERY VOLTAGE. DEALERS ARE ALSO INSTRUCTED THAT IN CORRELATION WITH THIS CUSTOMER ADVISORY LETTER, A WEB-BASED TRAINING COURSE WILL BE REQUIRED FOR ALL CADILLAC AND CHEVROLET SALES CONSULTANTS, SALES MANAGERS, SERVICE CONSULTANTS, SERVICE MANAGERS, AND FIELD STAFF BEGINNING Q1 2016 VIA THE GM CENTER OF LEARNING.

LINE ACROSS GPS INDICATOR OR THE LOCATION IS STUCK IN WARREN MICHIGAN.

THIS LETTER IS BEING SENT TO BRING TO THE CUSTOMER'S ATTENTION FEATURES THAT ARE COVERED IN THE VEHICLE'S OWNER MANUAL IN SITUATIONS WHERE THE CUSTOMER VEHICLE SIDE DOORS WILL NOT OPEN FROM INSIDE AND OUTSIDE THE VEHICLE DUE TO LOW OR NO BATTERY VOLTAGE. DEALERS ARE ALSO INSTRUCTED THAT IN CORRELATION WITH THIS CUSTOMER ADVISORY LETTER, A WEB-BASED TRAINING COURSE WILL BE REQUIRED FOR ALL CADILLAC AND CHEVROLET SALES CONSULTANTS, SALES MANAGERS, SERVICE CONSULTANTS, SERVICE MANAGERS, AND FIELD STAFF BEGINNING Q1 2016 VIA THE GM CENTER OF LEARNING.

50 terminal test probe, replacement terminals, and terminated leads.

50 terminal test probe, replacement terminals, and terminated leads.

50 terminal test probe, replacement terminals, and terminated leads.

technical assistance case using the dealer case management tool.

working on a LIN bus.

U**** Byte 71 DTC.

Allegation Resolution (PAR) claim.

Allegation Resolution (PAR) claim.

working on a LIN bus.

working on a LIN bus.

U**** Byte 71 DTC.

causing multiple customer concerns that do not have other diagnostic methods to identify them.

Allegation Resolution (PAR) claim.

on 2015-2022 model year vehicles in the United States.

working on a LIN bus.

Allegation Resolution (PAR) claim.

Only)

the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component

Condition Some customers may comment that with the Info option selected from the main menu (1), the Info Pages are blank (2) when scrolling up and down. If information is present when scrolling up and down, they may also comment that certain items are missing when compared to other like vehicles Cause This condition may be caused when all/some of the options not being selected in the active info pages menu. Correction If this concern is encountered, determine if all/any of the selections in the active info pages menu are not selected. To do this, follow the steps listed below.

causing multiple customer concerns that do not have other diagnostic methods to identify them.

Allegation Resolution (PAR) claim.

Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

working on a LIN bus.

higher CSi scores.

interiors of GM vehicles.

interiors of GM vehicles.

Dealers Only).

front grille or radiator area.

Technical Assistance (TAC).

normal operations.

Only).

verification sheets (CCVS).

working on a LIN bus.

U**** Byte 71 DTC.

causing multiple customer concerns that do not have other diagnostic methods to identify them.

front grille or radiator area.

there are no DTCs present, then contact GM Technical Assistance for direction

Technical Assistance (TAC).

Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

charge at a remote location due to improper operation or not having theproper infrastructure for the 120V charge cord.

there are no DTCs present, then contact GM Technical Assistance for direction

interiors of GM vehicles.

higher CSi scores.

Allegation Resolution (PAR) claim.

customer.

to complete some repairs.

Technical Assistance (TAC).

Technical Assistance (TAC).

verification sheets (CCVS).

Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.

A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.

connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

causing multiple customer concerns that do not have other diagnostic methods to identify them.

pictures.

part numbers for the labels.

pixelated

to complete some repairs.

inventory.

normal operations.

system.

incorrect filter.

higher CSi scores.

Claim (PAC) within the Courtesy Transportation Assistance Program.

as a Product Allegation Resolution (PAR) claim.

higher CSi scores.

vehicles.

Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.

torque specifications.

Technician will need to toggle through all languages then back to the desired language.

Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

there are no DTCs present, then contact GM Technical Assistance for direction

issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.

Technician should check the Regular Production Option Code list for (VV4).

contact PQC prior to replacing an assembly (U.S. and Canada only).

Fob or OnStar Mobile Application and where to locate the information for future use.

A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

verification sheets (CCVS).

dealer special tool loan program.

dealership or customer installs a stop leak product or any type of additive to the cooling systems the cost to repair the vehicle will be the responsibility of the dealership or customer.

properly disable the SIR system for repairs at or near

Only)

reminder chime off.

report.

A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

Technician should check the Regular Production Option Code list for (VV4).

connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

there are no DTCs present, then contact GM Technical Assistance for direction

for causing multiple customer concerns that do not have other diagnostic methods to identify them.

Dealers Only).

inventory.

coolant systems of particular GM models.

considered a fluid leak, and what is considered seepage.

Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).

remotelink phone applications

technical Assistance and the use of strategy based diagnostics

report.

TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.

THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.

BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING.

addressing underbody component corrosion with customers.

have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

shipping film.

Guidelines.

characteristic.

Aluminum Wheels.

Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

addressing underbody component corrosion with customers.

Guidelines.

addressing underbody component corrosion with customers.

characteristic.

Replacement Guidelines.

Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

addressing underbody component corrosion with customers.

Replacement Guidelines.

percentage.

that it is considered a normal condition.

Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

characteristic.

Aluminum Wheels.

Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

addressing underbody component corrosion with customers.

Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

shipping film.

Speeds

mirror and the reverse tilt

Chromed Aluminum Wheels.

characteristic.

addressing underbody component corrosion with customers.

door trim area after a recent repair.

flanges when the repairs are done.

that have the condition of rust showing at hem flange

for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

addressing underbody component corrosion with customers.

cleaners to use to fix the conditions due to multiple causes.

of power fold away mirriors glass shakes or flutters at normal driving speeds

Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

Times After Being Turned Off in Settings and no parts should be replaced due to this condition.

Year vehicles.

SiriusXM Channels Due to Interference in Some Geographic Locations.

SiriusXM Channels Due to Interference in Some Geographic Locations.

?Propulsion Power is Reduced? in the Driver Information Center when driving in the mountains. Dealer should advise the customer the vehicle should be placed in Mountain Mode on the vehicle when the vehicle has a full charge if their travel plans involve mountainous driving before the next charge event.

Vehicles may have an electric range is less than customer expectations or what is being displayed on the in-vehicle display for EV range.

?Propulsion Power is Reduced? in the Driver Information Center when driving in the mountains. Dealer should advise the customer the vehicle should be placed in Mountain Mode on the vehicle when the vehicle has a full charge if their travel plans involve mountainous driving before the next charge event.

when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

Apple CarPlay.

function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.

for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered.

condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.

conditions: DTC U0184 Set, Radio Inoperative, Blue Screen, AM Clipping Noise, HD On/Off Status Not Retained in Stations, Time Lag on Transitions, No Audio with Internal Amp, Park Assist Symbol Position Wrong in Rear View Camera

normal characteristic.

condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.

information.

make sure to select in the "active info pages" menu.

blue Screen, AM clipping noise, HD on/off status not retained in stations, time lag on transitions, no audio with internal amp, and park assist symbol position wrong in rear view camera.

Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.

blue Screen, AM clipping noise, HD on/off status not retained in stations, time lag on transitions, no audio with internal amp, park assist symbol position wrong in rear view camera.

year vehicles and how to proceed with reprogramming the vehicles to include this application for use.

Discs .

Instrument Panel Clusters (IPCs)

connectors for vehicles with the condition of intermittent loss of chime from speaker

when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

Pressing the white Onstar push to talk button and say hide Onstar menu will hide the menu and saying unhide menu will make the menu come back again.

covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display.

off every five seconds the Human Machine Interface will need to be replaced.

Vehicles may have an electric range is less than customer expectations or what is being displayed on the in-vehicle display for EV range.

availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.

the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.

set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.

15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.

condition of infotainment system will not return to media after bluetooth call ends

year vehicles and how to proceed with reprogramming the vehicles to include this application for use.

TECHNICIAN WILL NEED TO REPLACE THE RADIO TO ADDRESS THE CONCERN.

REPAIR VEHICLE THAT MAY HAVE A CONCERN WITH NAVIGATION ICON NOT SHOWING THE CORRECT LOCATION THEN JUMPING TO THE CORRECT LOCATION. THE POSITION INDICATOR MAY SHOW THE VEHICLE TURNING IN THE OPPOSITE DIRECTION OR MAY SHOW THE VEHICLE TRAVELING OFF THE ROAD. TECHNICIAN WILL INSPECT THE HUMAN MACHINE INTERFACE MOUNTING. FOLLOW SERVICE INFORMATION FOR THE CORRECT ORIENTATION OF THE HUMAN MACHINE INTERFACE.

NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN.

PHONE WILL NOT CONNECT TO ANDROID AUTO.

THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS.

THE TECHNICIAN IS TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER TO REVIEW A CONCERN WHEN THE VEHICLE'S RADIO IS UNABLE TO SAVE A XM PRESET AFTER SAVING PRESETS.

due to seeing grease or sealant on certain locations on the gear.

software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

due to seeing grease or sealant on certain locations on the gear.

test.

software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

due to seeing grease or sealant on certain locations on the gear.

Shifts, Slips, or Flares.

Shifts, Slips, or Flares.

Shifts, Slips, or Flares.

software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

gear due to seeing grease or sealant on certain locations on the gear.

vehicle that will not shift out of park.

transmissions.

test.

manual transmissions that repair attempts will not change.

test.

gear due to seeing grease or sealant on certain locations on the gear.

test.

transmission assembly and component restriction has ened for the 2011-2016 MY Chevrolet Volt and Cadillac ELR.

gear due to seeing grease or sealant on certain locations on the gear.

infotainment system resets while driving, screen temporarily goes blank and then returns after approximately 5 seconds, radio volume control inoperative, Heater-Vent-Air Conditioning controls function but will not show changes on the display, seek buttons on the front controls will not function, when using CarPlay the map is intermittently bright at night, front pedestrian icon "Check Box" disappears after changing selection, over-temp Pop-up displayed randomly, displays a quick blue screen when shifting to reverse, infotainment system resets when a device with a large amount of songs is connected, XM not showing Station List, and or Radio shows XM Station ID 0 intermittently. Technician should USB program the Human Machine Interface. After USB programming has been completed reprogram the Human Machine Interface module this time using the Service Programming System with the latest calibrations available on TIS2WEB.

the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.

Shifts, Slips, or Flares and information on transmission fast learns

Accessories.

Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

Fog/Driving Lamp Damage.

Accessories.

This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

Tires and PDI installed Limited Production Option (LPO) Tires.

Malfunction Indicator Lamp (MIL) Illuminated with DTC P0C17, P1B03 and/or P0C01 Set.

This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

Coverage Period.

This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

the Proper use of GM Simplified Maintenance Schedules.

Warranty Coverage Period.

Guidelines.

Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

Guidelines.

Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).

flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).

Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

what should be considered warranty replacement and not

Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).

headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.

For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

at start up after cold soak and that this is considered a normal conditon and no repairs are necessary

analysis.

the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

the line is reinstalled correctly to avoid a no/low fuel pressure situation.

diesel fuel.

the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.

part and ordering it from the EPC.

rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.

the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

using the evaporative emission cart smoke machine and ultrasonic leak detectortools.

the line is reinstalled correctly to avoid a no/low fuel pressure situation.

debris have entered the exhaust system.

Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.

screen appears bubbled or is delaminating. Technician should replace the Integrated Center Stack with the latest part number out of the parts catalog.

center section of the display will not work when pressed. Technician will need to replace the Integrated Center Stack for this concern.

display stay on when accessing the Integrated Center Stack compartment door. This is a normal operating characteristic of this model year vehicle.

brightness adjustment inoperative concern. Dealer will need to replace the Integrated Center Stack if image is dim during both day and night mode.

refuel or fuel pump shuts off before tank is full, is operator related and no repairs should be attempted to correct this condition.

the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

CENTER SECTION OF THE DISPLAY WILL NOT WORK WHEN PRESSED. TECHNICIAN WILL NEED TO REPLACE THE INTEGRATED CENTER STACK FOR THIS CONCERN.

Vehicles.

repairs requiring balance and Road Force measurement.

Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

repairs requiring balance and Road Force measurement.

Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

ride characteristics of GM cars and trucks.

ride characteristics of GM cars and trucks.

Shake, Flat Spotting) of GM Original Equipment Tires.

GM Vehicles.

Variations and the difference between balancing a flange and flangeless rim.

balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

strut due to fluid leak.

strut due to fluid leak.

abrasive disk on gasket sealing surfaces or reused parts.

needed to help perform a successful brake bleed on the Chevy Volt or the Cadillac ELR. Technician will need to use the tool J-29532-B to maintain 30 pounds per square Inch during the brake bleeding process.

Technician should insure that the EL-50313 Midtronics GR8 battery charger/tester has the current calibrations. When using the battery charger insure that absorbent glass mat and the correct cold cranking amps is selected.

on gasket sealing surfaces or reused parts.

regenerative braking paddle applied, and/or when brake pedal applied.

brake light intermittently comes on.

concern of seeing a white film/residue on the IP pad and/or door trim panels.

a customer concern of a moan type noise heard while applying the brakes.

under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.

repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

and strut due to fluid leak.

weather climates and testing those batteries.

concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.

cold weather climates and testing those batteries.

cold weather climates and testing those batteries.

odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.

emanating from HVAC system.

correct a customer concern of water present on front passenger floor.

emanating from HVAC system.

Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

considered a fluid leak, and what is considered fluid seepage.

considered a fluid leak, and what is considered fluid seepage.

considered a fluid leak, and what is considered fluid seepage.

considered a fluid leak, and what is considered fluid seepage.

is considered a fluid leak, and what is considered seepage.

electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).

electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).

Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.

is considered a fluid leak, and what is considered seepage.

of isolation.

vehicles apply within the settings.

and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat

belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.

reservoir.

steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.