2024 Cadillac Ct5 TSBs
361 Technical Service Bulletins across 16 categories
Categories
Engine
82 bulletinsThis PI acknowledges an issue with oil leakage from the turbocharger band clamp.
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This issue is still under investigation and will be update into a bulletin when route cause is determined.
This preliminary information advises dealers that Engine Control Module designation E01 is on a ordering restriction...
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through technical assistance.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of...
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engine related shudder.
This Preliminary information communicates a possible issue with an engine timing chain, gear or crankshaft key.
This PI communicates a procedure to clean oil leaking from the rain sensor.
This service bulletin provides diagnostic repair information to correct an oil leak in the engine.
This engineering information (EI Lite) ends the need for gathering further information using the Field Product Reporting...
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(FPR) App process for vehicles where customers comment on having oil leaking from the oil pan that drives a warrantable item type of repair on said vehicles.
Certain 2018-2024 model year vehicles are receiving a software enhancement for SuperCruise.
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Dealers will update the Engine Control Module, Powertrain Control Module, Hybrid Powertrain Control Module 2 (HPCM2) or Drive Motor Control Module.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
Certain 2018-2024 model year vehicles are receiving a software enhancement for SuperCruise.
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Dealers will update the Engine Control Module, Powertrain Control Module, Hybrid Powertrain Control Module 2 (HPCM2) or Drive Motor Control Module.
Certain 2018-2024 model year vehicles are receiving a software enhancement for SuperCruise.
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Dealers will update the Engine Control Module, Hybrid Powertrain Control Module 2 (HPCM2) or Drive Motor Control Module.
This Preliminary information communicates to dealers information related to aMalfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting.
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Advises the technician to perform Electric Engine Coolant Pump connection inspections. To clear the code to see if it resets current. If the code resets it advises toutilize Strategy Based Diagnosis. If the code does not reset, it advises to release the vehicle to the customer and that GM is aware of this issue.
This Preliminary information communicates the possibility of DTC p0011 p0014 P05CE p05CC being set as current or in...
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history due to engine oil metal/debris contamination.
This Preliminary information communicates Diagnostic Aid for a possible issue with an engine block restriction causing...
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no cabin heat.
This Preliminary information communicates the possibility of DTC p0014 P05CE being set as current or in history due to...
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engine oil metal/debris contamination.
This Preliminary information communicates a possible issue with the active fuel management rockers causing a misfire and...
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the correction for this concern.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This engineering information (EI Lite) ends the need for gathering further information using the Field Product Reporting...
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(FPR) App process for vehicles where customers comment on having oil leaking from the oil pan that drives a warrantable item type of repair on said vehicles.
This service bulletin provides diagnostic repair information to correct an oil leak in the engine.
This service bulletin advises the technician of possible coolant entering the areas of the engine, either through failed...
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parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This service bulletin provides diagnostic repair information to correct an oil leak on top of the engine that may be...
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coming from cam carrier- T-joint area.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This engineering information (EI Lite) closure ends the need for technicians to submit pictures using the FPR App...
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process in regard to coolant leaking around the Coolant Control Valve (CCV).
This service bulletin provides diagnostic information for technicians on possible replacement of transmission control...
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valve bodies to correct customer concerns of Malfunction Indicator Lamp (MIL) Illuminated, Transmission Not Shifting/Default Mode - DTC P0747 Set.
This Preliminary information communicates the potential for dtc P2B81 to be set as current or in history due to...
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increased friction in the wastegate valve.
This Preliminary information communicates the potential for dtc P2B81 to be set as current or in history due to...
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increased friction in the wastegate valve.
This engineering information (EI Lite) asks the technicians that if you encounter a vehicle where customers comment on...
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having oil leaking from the oil pan that drives a warrantable item type of repair on said vehicles, use the Field Product Reporting (FPR) App process.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This engineering information (EI Lite) asks the technicians that if you encounter a vehicle where customers comment on...
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having oil leaking from the oil pan that drives a warrantable item type of repair on said vehicles, use the Field Product Reporting (FPR) App process.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This informational bulletin advises the technician that the engine and related parts will be debited if found that the...
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tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This service bulletin provides a procedure for Improved NVH and Knock Detection Diagnostics Available through ECM...
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Software Download.
This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this...
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occurrence.
This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and...
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DTC P0300 that may also be set.
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted andnot start afterward.
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This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.
This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the...
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crankshaft sprocket to disengage from the crankshaft during crankshaft balancer or cam drive system component related serviceprocedures.
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...
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possibilities of what may happen using the incorrect filter.
This engineering information (EI Lite) asks the technicians that if you encounter a vehicle where customers comment on...
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having oil leaking from the oil pan that drives a warrantable item type of repair on said vehicles, use the Field Product Reporting (FPR) App process.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This engineering information (EI Lite) asks the technicians that if you encounter a vehicle where customers comment on...
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having oil leaking from the oil pan that drives a warrantable item type of repair on said vehicles, use the Field Product Reporting (FPR) App process.
This service bulletin provides information for engine oil life monitor operation calculation.
This service bulletin provides information for engine oil life monitor operation calculation.
This bulletin updates the position of General Motors on refinishing aluminum wheels.
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GM has determined that wheel refinishing under warranty will no longer be performed.
This Preliminary information communicates to dealers? information related to aMalfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting.
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Advises the technician to perform Electric Engine Coolant Pump connection inspections. To clear the code to see if it resets current. If the code resets it advises toutilize Strategy Based Diagnosis. If the code does not reset, it advises to release the vehicle to the customer and that GM is aware of this issue.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This engineering information (EI Lite) is requesting technicians use the FPR App process in regard to finding coolant...
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leaking around the Coolant Control Valve (CCV).
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
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and improve fuel economy.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage...
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patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
This Preliminary information communicates a possible issue with the active fuel management rockers causing a misfire and...
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the correction for this concern.
This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage...
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patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...
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possibilities of what may happen using the incorrect filter.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This informational bulletin advised the technician that the engine and related parts will be debited if found that the...
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tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of...
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engine related shudder.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This service bulletin provides information to dealership personnel on automatic transmission shift and engine...
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driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
Pre-Delivery & Maintenance
78 bulletinsThis service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may...
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not pass California smog inspection or smog inspection in other states.
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector...
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Reconnect Labor Code Numbers.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector...
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Reconnect Labor Code Numbers.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This bulletin provides information on Wiper Blade Maintenance Tips.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This bulletin provides information on Wiper Blade Maintenance Tips.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...
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that request to disable or enable content.
This service bulletin provides information on proper use of floor mats.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.
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Only).
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...
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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...
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(WPC) Parts Return Program.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
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identification for warranty transactions (U.S. Only).
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
This bulletin provides information on Wiper Blade Maintenance Tips.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This service bulletin provides information for dealers/technicians on the process to disable and enable passive...
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unlocking.
This service bulletin describes the U.S.
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Dealer Special Tool Loan Program process.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
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operation.
This service bulletin advises the technician that the purge pump part number has changed and limited supply.
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
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replacements.
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.
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Dealers Only).
This service bulletin provides repair information to correct a customer concern of a Service Drivers Assist Message...
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Illuminated in DIC with DTC B2BA1 Set.
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...
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the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...
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repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle...
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services and maintenance on vehicles originating/sold in Canada.
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
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replacements.
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on proper use of floor mats.
This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME)...
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FAQs.
This service bulletin provides technicians with information to help identify the differences between what is considered...
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a fluid leak, and what is considered fluid seepage.
This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
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Assistance Center (TAC).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...
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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with...
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Vehicle Intelligence Platform (VIP).
This service bulletin provides Information on Purge Pump Part Replacement and Purge pump Part Number Interchangeability.
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with...
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Vehicle Intelligence Platform (VIP).
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...
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that request to disable or enable content.
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...
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(WPC) Parts Return Program.
This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
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warped or misshapen.
This service bulletin provides information for dealers/technicians on Over the Air (OTA) and In Market Enhancement (IME)...
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FAQs.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector...
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Reconnect Labor Code Numbers.
This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs.
This service bulletin describes the U.S.
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Dealer Special Tool Loan Program process.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
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Assistance Center (TAC).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.
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Dealers Only).
Other
54 bulletinsThis preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements.
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They should follow the notes mentioned prior to anything being replaced.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements.
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They should follow the notes mentioned prior to anything being replaced.
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements.
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They should follow the notes mentioned prior to anything being replaced.
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
New Vehicle Monitoring Programs Section in IVH
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary information communicates an issue with super cruise unavailable due to the driver's monitoring camera...
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and dealers to replace the camera.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication...
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configuration did not complete correctly.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary information communicates information for B19B0 SYM49 falsely setting.
This Preliminary information communicates a possible retainer ring dis-lodged fora DTC P2714, may not have reverse as...
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well.
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...
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system and replace the parts that may be contaminated due to oil in system.
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this...
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concern, it is normal operation and nothing should be replaced.
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...
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system and replace the parts that may be contaminated due to oil in system.
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how...
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the dealership can resolve the issue.
This Preliminary information communicates to inspect for chaffing on passenger seat frame for a U0075 DTC.
This bulletin helps aid the tech in possible noise that may be normal or abnormal depending on the concern noted.
This Preliminary information communicates information for B19B0 SYM49 falsely setting.
This Preliminary information communicates a possible retainer ring dis-lodged fora DTC P2714, may not have reverse as...
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well.
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication...
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configuration did not complete correctly.
This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication...
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configuration did not complete correctly.
This Preliminary information communicates a possible retainer ring dis-lodged fora DTC P2714, may not have reverse as...
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well.
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication...
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configuration did not complete correctly.
This Preliminary information communicatesDiagnostic Tips When Having Difficulties Programming Or Adding Key Fobs /...
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Transmitters.
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication...
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configuration did not complete correctly.
This Preliminary information communicates a possible retainer ring dis-lodged fora DTC P2714, may not have reverse as...
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well.
This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
This bulletin provides a procedure to perform a diagnostic check to verify if DTCs P18AE and/or P0700 Set returns when...
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reset and to clear the codes and validate code does not set again.
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how...
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the dealership can resolve the issue.
This Preliminary information communicates information for B19B0 SYM49 falsely setting
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication...
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configuration did not complete correctly.
This Preliminary information communicates information for B19B0 SYM49 falsely setting
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication...
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configuration did not complete correctly.
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication...
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configuration did not complete correctly.
Customer Satisfaction Program.
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On certain vehicles, the customer was mistakenly charged for a sueded head liner. Dealers will provide the customer with a reimbursement check in the amount of $550.00 USD.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This informational bulletin explains to the tech on where to look for a possible concern with the rockers causing the...
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MIL to illuminate.
This technical bulletin provides repair information to correct a customer concern of SuperCruise Unavailable No road...
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Info: Road Expansion.
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication...
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configuration did not complete correctly.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how...
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the dealership can resolve the issue.
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and...
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verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication...
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configuration did not complete correctly.
This informational bulletin provides Information on Purge Pump Part Replacement and Purge Part Number Interchange.
This bulletin provides a procedure to perform a diagnostic check to verify if DTCs P18AE and/or P0700 Set returns when...
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reset and to clear the codes and validate code does not set again.
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication...
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configuration did not complete correctly.
This Preliminary information communicates diagnostic tips for Advanced Parking Assist being inop.
Electrical
50 bulletinsThis Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...
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DTC'ss
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure...
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Sensor causing dtc P04FB to set.
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure...
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Sensor causing dtc P04FB to set.
This PI provides diagnostics tips to dealership techs when trying to diagnose a CAN Bus communication issue after an...
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event like a lightning strike, battery jump started backwards, failure over the air update, etc.
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...
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DTC's
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure...
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Sensor causing dtc P04FB to set.
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...
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DTC's
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...
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DTC's
The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
Customer Satisfaction Program.
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Certain model years and vehicle makes noted in the table above may have a condition where the battery is at risk for a drain following an over-the-air update. Dealers are to reprogram the serial data gateway module.
This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the...
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load on the system that may be causing a drain.
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
This Preliminary information communicates how to erase a DTC that is falsely setting due to a software concern with the...
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Image Processing Module
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use...
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for certain repairs, such as Wiring Harness Repairs.
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure...
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Sensor causing dtc P04FB to set.
This Preliminary information communicates how to recover the Image Processing Module.
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure...
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Sensor causing dtc P04FB to set.
Certain vehicles may have reduced OnStar functionality due to an improperly configured module.
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Dealers are to contact OnStar using the blue button in the vehicle and request a module reconfiguration from an OnStar technical advisor.
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure...
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Sensor causing dtc P04FB to set.
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...
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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...
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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
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repairing wiring harnesses.
This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset...
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to correct.
This Preliminary information communicates how to recover the Image Processing Module.
This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module...
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setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module...
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setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module...
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setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the...
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load on the system that may be causing a drain.
This service bulletin provides information on key code security rules and information on GM keycode look-up applications...
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(U.S).
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...
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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
Customer Satisfaction Program - may have a condition where the battery is at risk for a drain following an over-the-air update.
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Dealers are to reprogram the serial data gateway module.
Customer Satisfaction Program.
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Certain vehicles equipped with Super Cruise require high-definition road maps to be updated frequently. This ensures the vehicle is current with road changes and any additional Super Cruise approved mapped roads. Dealers will reprogram the automated driving mapping control module.
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.
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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...
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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...
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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...
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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) FAQs.
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure...
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Sensor causing dtc P04FB to set.
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
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repairing wiring harnesses.
Customer Satisfaction Program.
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Certain vehicles, equipped with the hands-free decklid option (RPO TL3) and carbon fiber 2 package (RPO CFV) may have a condition where the hands-free decklid feature may not work as intended, and the decklid may inadvertently open when the vehicle is parked. Dealers are to reprogram the body control module, and provide the customer with a reimbursement check in the amount of $100.00 USD.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) FAQs.
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...
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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
Lighting
21 bulletinsAmendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a...
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written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owners manual and warranty insert containing this information in English and Spanish.
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a...
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written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owners manual and warranty insert containing this information in English and Spanish.
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...
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Replaced During Warranty Coverage Period.
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power...
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up after a can bus 2 issue, lightning strike, or a failed overthe air update.
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power...
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up after a can bus 2 issue, lightning strike, or a failed overthe air update.
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power...
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up after a can bus 2 issue, lightning strike, or a failed overthe air update.
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power...
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up after a can bus 2 issue, lightning strike, or a failed overthe air update.
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance...
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Schedules.
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...
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Replaced During Warranty Coverage Period.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power...
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up after a can bus 2 issue, lightning strike, or a failed overthe air update.
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power...
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up after a can bus 2 issue, lightning strike, or a failed overthe air update.
This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...
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Coverage Period.
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...
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Tires and PDI installed Limited Production Option (LPO) Tires.
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...
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Fog/Driving Lamp Damage.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power...
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up after a can bus 2 issue, lightning strike, or a failed overthe air update.
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power...
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up after a can bus 2 issue, lightning strike, or a failed overthe air update.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...
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Coverage Period.
Tires & Wheels
11 bulletinsThis service bulletin provides information on Tire Sidewall Irregularities.
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM...
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Vehicles.
This service bulletin provides information on summer tire performance and tire cold weather cracking.
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or...
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Right, Wanders, Follows Depressions in Road Surface, Tramlining.
This service bulletin provides diagnostic information for technicians in cases of an ETRS system fault or a no start...
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condition - If the vehicle needs to be moved, it is recommended to use wheel dollies, tire skates or the NEW Manual Park Release tool DT-52910.
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
This service bulletin provides diagnostic information for technicians in cases of an ETRS system fault or a no start...
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condition - If the vehicle needs to be moved, it is recommended to use wheel dollies, tire skates or the NEW Manual Park Release tool DT-52910.
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or...
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Right, Wanders, Follows Depressions in Road Surface, Tramlining.
This service bulletin provides information on summer tire performance and tire cold weather cracking.
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
Transmission
11 bulletinsThe service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This bulletin helps aid the tech in possible transmission noise that may be normal or abnormal depending on the concern...
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noted.
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.
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The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
this service bulletin advises the technician to replace the transmission and not overhaul it to correct a customer...
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concern of Manual Transmission Pops/Jumps Out of Third Gear After Shifting and During Acceleration.
this service bulletin advises the technician to replace the transmission and not overhaul it to correct a customer...
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concern of Manual Transmission Pops/Jumps Out of Third Gear After Shifting and During Acceleration.
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
Brakes
10 bulletinsThis service bulletin provides information for the technicians to use a Customer Concern Verification sheet to...
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facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This service bulletin provides customer information for rear unwanted automatic braking, usually when reversing out of a...
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garage or driveway.
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This service bulletin provides information for having brake pulsation and/or repeat brake pulsation.
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
This Preliminary information communicates that a repeat brake pulsation maybe cause by a customer painting the wheels...
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and paint being on the hub surface of the wheel.
This service bulletin provides information for having brake pulsation and/or repeat brake pulsation.
Body & Paint
10 bulletinsThis Preliminary information communicates a diagnostic tip on how to resolve a issue of the horn sounding when vehicle...
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doors are being closed and the key in vehicle reminder set to off.
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when...
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addressing underbody component corrosion with customers.
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...
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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the...
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shipping film.
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...
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Guidelines.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...
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Aluminum Wheels.
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This service bulletin provides information on Paintless Dent Repair Process.
Fuel System
9 bulletinsThis PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and...
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advises of warranty direction.
This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State...
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who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for...
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analysis.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
Software & Calibration
7 bulletinsThis service bulletin provides information for dealers/technicians on Labor Operations for Limited Production Option...
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(LPO) Calibrated Accessories.
This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue,...
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they can contact TCSC to have the software for the MDI backdated to communicate properly.
This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue,...
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they can contact TCSC to have the software for the MDI backdated to communicate properly.
This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this...
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communication issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
This service bulletin provides information for dealers/technicians on New Labor Operations for Limited Production Option...
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(LPO) Calibrated Accessories.
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This service bulletin provides information for dealers/technicians on New Labor Operations for Limited Production Option...
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(LPO) Calibrated Accessories.
Hybrid & EV
6 bulletinsThis service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or...
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USB Receptacle Inoperative.
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with certain ISO...
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updates on Apple 15 phones and advises customer to update their phone to the lastest ISO update.
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the latest...
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ISO update on Apple 15 phones.
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest...
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ISO update on Apple 15 phones.
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest...
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ISO update on Apple 15 phones.
Infotainment
5 bulletinsThis preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back...
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to the vehicle.
This Preliminary information communicates to dealers a procedure to reset the radio.
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and...
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how to reset/clear the message.
This service bulletin provides information for customers/dealers/technicians on Normal Camera Display Operation -...
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Flashing Diamond - Spot - or UFO like image on Camera Display.
This Preliminary information communicates that a service door latch system message maybe displayed without any related...
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DTC's.
HVAC & Climate
3 bulletinsThis service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...
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weather climates and testing those batteries.
This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working...
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and/or Blows Warm Air.
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
Air Bags & Safety
2 bulletinsThis Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
This service bulletin provides information on availability for a seat belt extender.
Steering
2 bulletinsService Update - Certain vehicles may have a condition in which the tie rod jam nut may be below torque specification.
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Dealers will perform a front wheel toe set alignment and tighten both jam nuts to spec.
This Preliminary information communicates to the technicians some additional diagnostic steps to perform if they...
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encounter a no crank condition and/or loss of power steering.