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2017 Cadillac Ats TSBs

1,000 Technical Service Bulletins across 16 categories

Engine

318 bulletins
11026017

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

11025755

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

11023147

This Preliminary information communicates a possible issue with an engine timing chain, gear or crankshaft key.

11019829

This PI communicates a procedure to clean oil leaking from the rain sensor.

11017783

This Preliminary Information communication provides information to the technician about vehicles that have a Service...

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Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.

11014455

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

11014233

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

11013069

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

11011900

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...

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issue.

11011782

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

11010490

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

11009756

This bulletin provides information on Policies Applicable to All U.S.

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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

11008906

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

11007744

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

11007743

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

11007716

This service bulletin provides information on the new oil filter UPF63R to be used on the HFV6 Engines.

11007208

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

11007155

This informational bulletin advises the technician that the engine and related parts will be debited if found that the...

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tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.

11007121

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

11007116

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

11007115

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

11007091

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

11006353

This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and...

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DTC P0300 that may also be set.

11006293

This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted andnot start afterward.

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This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.

11005339

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...

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possibilities of what may happen using the incorrect filter.

11004761

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...

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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

11002441

This service bulletin provides information for engine oil life monitor operation calculation.

11001327

This service bulletin provides information for engine oil life monitor operation calculation.

10253526

This bulletin updates the position of General Motors on refinishing aluminum wheels.

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GM has determined that wheel refinishing under warranty will no longer be performed.

10252735

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...

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conductive finish.

10251904

This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle,...

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Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area.

10251890

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...

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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10250775

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10250505

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10250503

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10250347

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...

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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10249980

This Preliminary Information communication provides information to the technician about vibration complaints that are...

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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

10249743

This service bulletin advises the technician that the possible cause may not be from a faulty clutch piston or extension...

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housing and to perform testing on transmission for other possible issues, but it still may be possible on high mileage vehicles that orifices in housing may have come dislodged, causing the same customer concern.

10249579

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

10249295

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

10247780

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10247524

This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction...

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Indicator Lamp (MIL) Illuminated.

10247352

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

10246003

This Preliminary Information communication provides information to the technician about vehicles that have a Service...

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Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.

10245250

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10244326

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...

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Recommendations.

10244273

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

10244202

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10242844

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...

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possibilities of what may happen using the incorrect filter.

10242298

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10242262

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10242204

This informational bulletin advised the technician that the engine and related parts will be debited if found that the...

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tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.

10242070

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10240793

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

10240786

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10240359

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

10239101

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

10237846

This service bulletin provides information to dealership personnel on automatic transmission shift and engine...

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driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

10236164

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10236106

This service bulletin provides information for dealers/technicians on Rough Idle, Malfunction Indicator Lamp (MIL)...

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Illuminated After Engine Repairs with DTCs P0016 and/or P0018 Set.

10235802

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...

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issue.

10234141

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...

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issue.

10234106

This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine...

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needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.

10233969

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10233835

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10233831

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10233830

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

10233338

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10232811

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10230697

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10230683

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10230682

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10228886

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10228863

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...

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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10228225

This service bulletin advises the technician that the possible cause may not be from a faulty clutch piston or extension...

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housing and to perform testing on transmission for possible other issues, but it still may be possible on high mile vehicles that orifices in housing may have come dislodged, causing the same customer concern.

10227674

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10227241

This bulletin provides information on Policies Applicable to All U.S.

Read full bulletin

Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

10227056

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10225596

This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle,...

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Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area.

10224309

This Preliminary Information communication provides information to the technician that General Motors and General Motors...

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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

10224273

This Preliminary Information communication provides information to the technician to not remove the torque converter...

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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

10222772

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

10222771

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10222770

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...

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Identification.

10222734

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

10222650

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10222205

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

10220319

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...

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engine is started while diagnosing for noise from the engine or transmission.

10220314

This technical bulletin provides information on a possible bolt and guide pin that may be missing from the control valve...

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which will need to be installed to correct the repair.

10220308

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...

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Recommendations.

10218873

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10216361

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10214501

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

Read full bulletin

Dealers Only).

10214244

This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle,...

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Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area.

10213818

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

10213768

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...

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Turbochargers Returned to Warranty Part Center.

10213761

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10213505

This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle,...

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Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area.

10212910

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10212605

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10212588

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10212582

Customer Satisfaction.

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Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced. ** Revised Parts Information **

10212573

Customer Satisfaction.

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Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced. ** Revised Parts Information **

10212570

Customer Satisfaction.

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Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced.

10211757

This Preliminary information communicates a corrosion, coolant / engine oil contamination concern of the terminals located in theECM connectors.

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This document is an aide for technicians to diagnose and locate a resistance concern associated with these terminals.This condition can set various trouble codes and illuminate the MIL, make the engine stall or have a crank no start condition.

10211692

This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and...

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DTC P0300 that may also be set.

10210348

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10210321

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10209980

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10209743

This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint.

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GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).

10209400

This service bulletin advises the technician of a diagnostic test for a possible issue with a damaged OCV solenoid that...

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may cause an oil leak and misfire, illuminating the MIL and setting DTCs P0300, P0302 and/or P0305.

10208971

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10208967

This Preliminary information communicates the source component of the noise could be the bearing or shaft and not engine...

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related.

10208034

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10208029

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10208008

This Preliminary information communicates a corrosion, coolant / engine oil contamination concern of the terminals located in theECM connectors.

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This document is an aide for technicians to diagnose and locate a resistance concern associated with these terminals.This condition can set various trouble codes and illuminate the MIL, make the engine stall or have a crank no start condition.

10206726

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10205594

This service bulletin provides diagnostic strategy information to aid in diagnosing a Ticking, Tap or Rattle Noise from...

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Engine with Possible Misfire, Malfunction Indicator Lamp (MIL) Illuminated.

10205052

This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine...

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needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.

10205048

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10201310

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

10201281

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10200146

This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction...

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Indicator Lamp (MIL) Illuminated?.

10199270

This service bulletin provides diagnostic information for the technician regarding a customer concern of engine...

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overheating, cooling system contaminated with engine oil.

10199249

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10199244

This service bulletin provides diagnostic aid procedure to perform inspections to determine if the engine needs to be...

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replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.

10199238

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10199232

This technical bulletin provides a procedure to seal the bedplate bolt #621 if found the cause of the oil leak.

10198879

This service bulletin provides diagnostic information for the technician regarding a customer concern of engine...

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overheating, cooling system contaminated with engine oil.

10198858

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10198853

This service bulletin provides diagnostic aid procedure to perform inspections to determine if the engine needs to be...

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replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.

10198847

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10198841

This technical bulletin provides a procedure to seal the bedplate bolt #621 if found the cause of the oil leak.

10197294

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

10197286

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

10197281

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.

10195126

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

10194094

This service bulletin provides a procedure to correct a customer concern of Engine Noise and/or Belt Squeak, MIL...

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Illuminated.

10194081

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10194079

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...

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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10193459

This Preliminary information communicates to technician's if they remove the front timing cover when performing a...

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repair, they should inspect the timing chain guide upper bolt for being loose. This document is an attempt to collect parts so engineering can investigate the concern.

10193445

This Preliminary information communicates to technician's if they remove the front timing cover when perprming a repair,...

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they should inspect the timing chain guide upper bolt for being loose. This document is an attempt to collect parts so engineering can investigate the concern.

10193443

This Preliminary Information communication provides information to the technician about vehicles that have a Service...

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Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P06DE set in the Engine Control Module. P0651 may also be set in the ECM with the P06DE. Technician must follow published Service Information diagnostics for P06DE. If diagnostics lead to removing the oil pan or engine oil pressure is below specification when hot, to inspect the oil piston nozzles for damage. Technician should replace the broken oil nozzle(s) as long as the engine does not have any damage which warrants engine replacement.

10191207

This bulletin provides information on Policies Applicable to All U.S.

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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

10190437

This Preliminary Information communication provides information to the technician about engine block of possible...

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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

10190417

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10190410

This Preliminary information communicates a corrosion, coolant / engine oil contamination concern of the terminals located in theECM connectors.

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This document is an aide for technicians to diagnose and locate a resistance concern associated with these terminals.This condition can set various trouble codes and illuminate the MIL, make the engine stall or have a crank no start condition.

10190378

Engineering Information Rear Drive Module Fluid Leaks - Axle Seals, Pinion Seal, or Cover Seal Condition Important:...

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If the customer did not bring their vehicle in for this concern, DO NOT proceed with this EI. Some customers may comment on a fluid leak originating from the rear drive module assembly. Cause GM Engineering is attempting to determine the root cause of the above condition. Engineering has a need to gather information on vehicles PRIOR to repair that may exhibit this condition. As a result, this information will be used to "root cause" the customer's concern and develop/validate a field fix. Correction Important: Do not attempt to clean or disturb leak path area. If you encounter a vehicle with the above concern, prior to any cleaning or repairing, verify leak from either axle seal, pinion seal, or cover seal. Once verified, take photos of leak and contact engineer listed below PRIOR to any cleaning or repairing.

10190369

Engineering Information Proceed Only if Diagnostics and Root Cause Activities Have Determined A Transmission Assembly...

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Replacement

10190366

This Preliminary information communicates the source component of the noise could be the bearing or shaft and not engine...

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related.

10190355

This Preliminary information communicates to the dealer technician to inspect for a missing 1-2-7-8-R clutch fluid...

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passage seal or incorrect1-2-7-8-R clutch fluid passage seal being install for a no movement concern after valve body replacement on the 8L45 or 8L90 transmissions.

10190242

Malfunction Indicator Lamp (MIL) Illuminated - DTC P3409 and/or P3433 Condition Some customers may comment that the MIL is illuminated.

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The technician may find one or more of the following DTCs set: P3409 P3433 Cause This condition may be caused by a wiring issue with both/either the cylinder 2 deactivation solenoid oil control valve circuit and/or the cylinder 5 deactivation solenoid oil control valve circuit. These codes may be active or stored in history. This may also be a repeat concern. Correction Note: When replacing the solenoids, ensure there are no terminal issues at the connector. To correct this condition, refer to the information below: If vehicle was built between 4/13/2017 and 8/7/2017, it will be necessary to replace both right and left bank Cylinder Deactivation Solenoids (AFM OCV). If vehicle was built outside the date range, check for any terminal issues at the connector. If no trouble found, follow SI diagnostics for the applicable DTC.

10187751

This service bulletin provides diagnostic aid procedure to perform inspections to determine if the engine needs to be...

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replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.

10187745

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10187627

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

10187625

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10187394

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10186106

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

10186104

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10186080

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10184501

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...

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Identification.

10184131

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

10184105

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10183126

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10182545

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10181725

This preliminary informational (PI) provides diagnosis and repair information regarding bearing damage or when an engine...

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will not rotate.

10181678

This informational bulletin provides information on the new oil filter UPF63R to be used on the HFV6 Engines.

10181670

This Bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC...

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P0300 that may also be set.

10180317

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10179620

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10178977

This technical bulletin provides repair information to correct a customer concern of Check Engine Light Illuminated, DTC...

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P0606 Set in Engine Control Module.

10178949

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...

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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10178389

This Preliminary Information communication provides information to the technician about vehicles that have hard start,...

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extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.

10178385

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10178376

This Preliminary Information communication provides information to the technician that General Motors and General Motors...

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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

10178361

This Preliminary Information communication provides information to the technician about vehicles that have a Service...

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Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.

10178352

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10178340

This Preliminary information communicates to the dealer technician that if after replacing the valve body on an 8L45 or...

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8L90 transmission the vehicle will not move the valve body may be missing a plug and retainer bolt. Technician's are instructed to obtain and installa plug and retainer bolt kit from the GM Warranty Parts Center to address this concern.

10178306

This Preliminary Information communication provides information to the technician that General Motors and General Motors...

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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

10178302

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.

10178288

This bulletin provides information on Policies Applicable to All U.S.

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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

10176607

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...

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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10176326

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10174827

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.

10173421

This engineering information (EI) ends the need for information from the field on conditions of Rear Vision Back Up...

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Camera Image Goes Blank, Distorted, Grainy, Lines, Flickering or Service Message on CUE Screen. If these conditions are encountered, refer to SI for further diagnosis.

10173414

This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by...

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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

10172786

This technical bulletin provides a Service Procedure to correct a Condition of Ticking, Tap or Rattle Noise from Engine.

10172784

This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a...

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guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10172305

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

10172293

This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for...

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customer concerns related to wheel alignment.

10171878

This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...

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correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10171280

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10169369

This engineering information (EI) bulletin is requesting information from the field on conditions of Rear Vision Back Up...

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Camera Image Goes Blank, Distorted, Grainy, Lines, Flickering or Service Message on CUE Screen. Eng is attempting to root cause condition and validate a field fix.

10169341

This technical bulletin provides a procedure to perform inspections to determine if the engine needs to be replaced as...

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opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.

10168960

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10168956

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

10168218

This engineering information bulletin ends the need for information from the field on an Intermittent No Forward and/or...

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No Reverse While Driving condition. If this condition is encountered, refer to SI for further diagnosis.

10168205

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10168175

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...

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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

10167456

This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle...

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with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.

10167437

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10167434

This Preliminary Information communication provides information to the technician about vibration complaints that are...

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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

10166674

This engineering informational bulletin is requesting to gather information from the field to determine a root cause for...

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a condition of oil leaking from the valve rocker arm oil control valve. The information gathered will be used to develop a field fix.

10165904

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10165877

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10165874

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

10165135

This engineering information bulletin is requesting information from the field to validate a field fix.

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Before contacting engineers, remove the transmission oil pan and inspect for nickel to quarter size pieces of aluminum debris in the oil pan. The 2-3-4-6-8 and 4-5-6-7-8 reverse clutch assembly and the 1-3-5-6-7 clutch assembly may be broken in several pieces.

10165124

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

10165122

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10165121

This informational bulletin provides information on replacing the intake manifold when the engine is replaced after...

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severe internal engine damage.

10163659

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact Partechand/orthe Techline Customer Support Center for additional support.

10163650

This Preliminary Information communication provides information to the technician about vehicles that the engine stops...

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running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 1 - 2.5 hours depending on model year. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 1 - 2.5 hours depending on model year. If the fob is located, the timer will reset an additional 1 - 2.5 hours depending on model year.

10163275

This engineering information PI ends the need for further information from the field to determine a root cause on a MIL ON, DTC P1070 condition.

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If a vehicle is encountered with this condition, refer to SI for further diagnosis.

10163268

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...

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conductive finish.

10163266

This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using...

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the Tech 2 or GDS 2.

10163215

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...

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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

10163193

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10162138

This Preliminary Information communication provides information to the technician about vehicles that have a Service...

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Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.

10162124

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10162106

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

10161941

This technical bulletin provides a procedure to change the oil if excessive fuel has been found in the oil and the cause of the DTC set.

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Also replacing the PCV valve in camshaft cover and updating the ECM with latest software.

10161932

This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...

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how toptier fuels should be used to reduce carbon build up.

10161046

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10160987

This Preliminary Information communication provides information to the technician to not remove the torque converter...

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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

10160690

This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted andnot start afterward.

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This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.

10160633

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10159630

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of...

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a Torque Converter Shudder.

10159608

This technical bulletin provides a procedure to inspect the wires and/or replace the Valve Rocker Arm Oil Control Valves...

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if the DTCs listed are set.

10159579

This informational bulletin advises the technician not to change the crankshaft balancer if it has the illusion of a...

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wobble or vibration appearance.

10159574

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10158857

This informational bulletin provides information for the dealer technician to gather as much information to help aid...

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Engineers by completely filling out requested reports.

10158838

This informational bulletin provides information on a normal engine operating condition for faster emission warm up...

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time.

10158824

This technical bulletin provides a procedure to install an oil pump if found the cause of the noise from the engine...

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area.

10158819

This technical bulletin provides a procedure to change the oil if excessive fuel has been found in the oil and the cause of the DTC set.

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Also replacing the PCV valve in camshaft cover and updating the ECM with latest software.

10158772

This technical bulletin provides a procedure to change the oil if excessive fuel has been found in the oil and the cause of the DTC set.

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Also replacing the PCV valve in camshaft cover and updating the ECM with latest software.

10158160

This technical bulletin provides a procedure to change the oil if excessive fuel has been found in the oil and the cause of the DTC set.

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Also replacing the PCV valve in camshaft cover and updating the ECM with latest software.

10157043

This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle...

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with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.

10157041

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...

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Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

10157020

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

10157016

This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle...

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with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.

10156999

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...

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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

10156990

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.

10156939

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10156929

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10156916

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10156896

This technical bulletin provides a procedure to change the oil if excessive fuel has been found in the oil and the cause of the DTC set.

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Also replacing the PCV valve in camshaft cover and updating the ECM with latest software.

10155584

This technical bulletin provides a procedure to change the oil if excessive fuel has been found in the oil and the cause of the DTC set.

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Also replacing the PCV valve in camshaft cover and updating the ECM with latest software.

10155075

This preliminary informational bulletin provides repair information for a customer concern of an engine runs rough with...

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the Check Engine Light (CEL) on/low compression on cylinder with misfire. A technician may find DTC P0300 set.

10155074

This Bulletin Provides Information for Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation and Applying...

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RTV Sealant.

10155068

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...

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General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

10155063

This engineering information PI is requesting information from the field on a MIL ON, DTC P1070 condition.

10155018

This engineering information PI is requesting information from the field on a MIL ON, DTC P1070 condition.

10155008

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...

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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

10154983

This technical bulletin provides a procedure to change the oil if excessive fuel has been found in the oil and the cause of the DTC set.

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Also replacing the PCV valve in camshaft cover and updating the ECM with latest software.

10154656

This engineering information PI is requesting information from the field to determine a root cause on a MIL ON, DTC...

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P1070 condition.

10154638

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...

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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

10154605

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

10154566

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10154306

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10154299

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10154290

This Preliminary Information communication provides information to the technician about the text messaging feature on...

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some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.

10147367

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10147365

This Preliminary information communicates possible concerns and a diagnostic strategy to locate and repair various...

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noises within the engine as well as some misfire causes.

10147363

This Preliminary information communicates to the technician where to find the engine identification tag and what...

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information on that tag to use during programming of someengine control modules.

10145490

This Preliminary Information communication provides information to the technician about vehicles that the engine stops...

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running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 1 - 2.5 hours depending on model year. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 1 - 2.5 hours depending on model year. If the fob is located, the timer will reset an additional 1 - 2.5 hours depending on model year.

10144476

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10144456

This Preliminary information communicates possible concerns and a diagnostic strategy to locate and repair various...

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noises within the engine as well as some misfire causes.

10144455

This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and...

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engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017. Changes to Preliminary informationinclude adding MY2018, advising of calibration for previous investigation and adding pictures to identify concern. Also defining calibration update information.

10144454

This Preliminary Information communication provides information to the technician about vehicles that have a Service...

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Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.

10144453

This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016,...

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P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.

10144451

This Preliminary Information communication provides information to the technician about engine block of possible...

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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

10143779

This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle...

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with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.

10143449

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10143429

This Preliminary Information communication provides the technician with steps on how to program an Engine Control Module...

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when getting a Service Programming System error code E4491 or E4423. In some cases Techline Customer Support Center may need to be contacted to resolve the issue.

10141364

This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward.

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This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.

10140295

This informational bulletin provides information on OnStar VCIM is currently restricted parts.

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By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.

10140293

This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine...

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Damage.

10139284

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...

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Turbochargers Returned to Warranty Part Center.

10139276

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...

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General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

10139275

This technical bulletin provides a procedure to install catalytic converter bracket nuts if found the cause of the noise...

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or install cup washers to the actuator arms of the turbos if found the cause of the noise.

10139262

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of...

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a Torque Converter Shudder.

10139167

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...

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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

10139090

This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer...

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concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.

10139089

This informational bulletin provides information to dealership personnel on automatic transmission shift and engine...

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drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.

10139088

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10138099

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of...

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Oil Leak Between Upper and Lower Oil Pan.

10138095

This engineering information bulletin ends the need for information from the field on vehicles that have the concern of...

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a noisy water pump.

10138085

This bulletin provides a procedure to replace the crankshaft balancer if found the cause of the customers concerns of...

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noises or sparks.

10138042

This informational bulletin provides additional information on what oil to use in the 2.0L engines to eliminate the risk...

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of engine/piston failure.

10138026

This informational bulletin advises the technician not to change the crankshaft balancer if it has the illusion of a...

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wobble or vibration appearance.

10138010

This engineering information bulletin is requesting information from the field on vehicles that have the concern of a...

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noisy water pump.

10137747

This Preliminary Information communication provides information to the technician that when scanning a vehicle for...

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Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication. Technician should be advised that the Human Machine Interface and Global Diagnostic System 2 interaction concern has been reported to engineering for root cause and correction.

10137735

This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder.

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A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.

10137734

This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016,...

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P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.

10137733

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner,...

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radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

10137727

This Preliminary Information communication provides information to the technician about engine block of possible...

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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

10137705

This Preliminary Information communication provides information to the technician about customers that may complain of...

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various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.

10137699

This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and...

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engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017.

10137697

This Preliminary Information communication provides information to the technician that when scanning a vehicle for...

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Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication. Technician should be advised that the Human Machine Interface and Global Diagnostic System 2 interaction concern has been reported to engineering for root cause and correction.

10137686

This engineering informational bulletin is ending the need for information from the field on vehicles that have the...

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condition of Oil Leak Between Upper and Lower Oil Pan.

10137635

This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...

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how toptier fuels should be used to reduce carbon build up.

10137616

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...

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General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

10137615

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...

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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

10137605

This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and...

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Recommendations.

10137601

This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk...

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on engine surfaces.

10137589

This informational bulletin provides information for engine oil life monitor operation calculation.

10137551

This Bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC...

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P0300 that may also be set.

10137541

This informational bulletin provides information on Hoot, Whine, Buzz, Hiss Noise Coming from Vehicle After Engine is...

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Shut Off and that its a normal condition and no parts should be replaced.

10137419

This engineering information ends the need for information from the field on vehicles that have the condition of Rear...

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Drive Module Fluid Leaks - Axle Seals, Pinion Seal, or Cover Seal.

10137383

This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...

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Identification.

10137381

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...

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General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

10137344

This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S.

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and Canada

10137301

This Bulletin provides graphics, information and guidelines for engine component wear that require repair and not engine...

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replacement.

10137283

This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly...

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replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

10137186

This Preliminary information communicates possible concerns and a diagnostic strategy to locate and repair various...

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noises within the engine as well as some misfire causes.

10137181

This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and...

Read full bulletin

engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017. Changes to Preliminary informationinclude adding MY2018, advising of calibration for previous investigation and adding pictures to identify concern. Also difining calibration update information.

10135301

This engineering information bulletin is requesting information from the field on vehicles that have the concern of a...

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noisy water pump.

10135274

This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for an engine,...

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transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management Transaction submission, vehicle repair record retention and proper handling of assembly returns.

Pre-Delivery & Maintenance

177 bulletins
11020254

This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may...

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not pass California smog inspection or smog inspection in other states.

11017839

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11017244

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

11017207

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...

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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11015567

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

11015387

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

11014563

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11014230

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

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before being sold (prepping) to the customer.

11014171

This service bulletin provides information on proper use of floor mats.

11012930

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11012690

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.

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Only).

11011709

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

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before being sold (prepping) to the customer.

11010576

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...

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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

11010495

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

11010491

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

Read full bulletin

programs.

11010488

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program.

11009039

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

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identification for warranty transactions (U.S. Only).

11009037

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

11008956

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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and Canada Dealers Only).

11008898

The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.

11006682

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

11006644

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

11006278

This service bulletin describes the U.S.

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Dealer Special Tool Loan Program process.

11005311

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

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operation.

11004624

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

11004558

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.

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Dealers Only).

11002312

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...

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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11001972

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...

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the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.

11001971

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...

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repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

11001325

This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle...

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services and maintenance on vehicles originating/sold in Canada.

11000602

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

11000576

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...

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the warranty transaction submission procedures that support the Personal Property Damage process.

11000575

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

11000163

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

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before being sold (prepping) to the customer.

11000162

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

11000160

This service bulletin provides information on proper use of floor mats.

11000157

This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME)...

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FAQs.

11000119

This service bulletin provides technicians with information to help identify the differences between what is considered...

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a fluid leak, and what is considered fluid seepage.

10252126

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...

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Assistance Center (TAC).

10251889

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10251888

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

Read full bulletin

programs.

10251635

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...

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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

10251513

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10249535

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...

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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

10245395

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...

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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

10245201

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing...

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Vehicle from Canada to the United States.

10244315

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program.

10244201

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

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Only).

10244200

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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and Canada Dealers Only).

10244174

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

10243717

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

10242842

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

10242243

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing...

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Vehicle from Canada to the United States.

10242207

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

10242206

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

10241415

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10239658

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

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warped or misshapen.

10239645

This service bulletin provides information for dealers/technicians on Over the Air (OTA) and In Market Enhancement (IME)...

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FAQs.

10239102

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

Read full bulletin

causing multiple customer concerns that do not have other diagnostic methods to identify them.

10238190

This service bulletin describes the U.S.

Read full bulletin

Dealer Special Tool Loan Program process.

10237960

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...

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Assistance Center (TAC).

10237841

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

Read full bulletin

Dealers Only).

10235798

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10235713

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

10235638

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing...

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Vehicle from Canada to the United States.

10234621

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10234620

This service bulletin provides information on proper use of floor mats.

10234147

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.

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Dealers Only).

10234144

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

Read full bulletin

vehicles before being sold (prepping) to the customer.

10234110

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10232469

This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted...

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to GM for payment.

10232288

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

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identification for warranty transactions (U.S. Only).

10232287

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10232275

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

Read full bulletin

operation.

10232143

This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S.

Read full bulletin

Only).

10231374

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...

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the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.

10231302

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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Dealers Only).

10228906

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...

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the warranty transaction submission procedures that support the Personal Property Damage process.

10224831

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program.

10224820

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

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Only).

10222841

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...

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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

10222839

This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.

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and Canada.

10222796

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10222776

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10222733

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10222661

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...

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the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.

10222649

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10219284

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

10219278

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10217048

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

10217043

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

10215655

This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.

10215628

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

10215626

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

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warped or misshapen.

10214869

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10213766

This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program Information.

10213762

This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10213036

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

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vehicles before being sold (prepping) to the customer.

10212633

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.

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Dealers Only).

10212625

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10211658

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...

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independent causes (GM Canada Dealers Only).

10210841

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

10209977

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

Read full bulletin

replacements.

10209921

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10205737

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...

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Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.

10205539

This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front...

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grille or radiator area.

10200154

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

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operation.

10200090

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

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Only).

10200089

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

10200088

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

10199235

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

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Pre-Repair Authorization (PRA).

10198844

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

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Pre-Repair Authorization (PRA).

10195149

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

10195127

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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Dealers Only).

10194101

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...

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the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).

10194082

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

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identification for warranty transactions (U.S. Only).

10191233

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10191217

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

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vehicles before sold (prepping) to the customer.

10191192

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA).

10188401

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

Read full bulletin

warped or misshapen.

10187626

This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.

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Only).

10187379

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA).

10186105

This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

10186065

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

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Pre-Repair Authorization (PRA).

10184480

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.

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Only).

10183780

This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated...

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(CCND) Labor Operation Numbers.

10183211

This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and...

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PF48.

10182564

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...

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information found in the service manual.

10181724

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10181675

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

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Pre-Repair Authorization (PRA) (US dealers only).

10180697

This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...

Read full bulletin

(WPC) Parts Return Program Information.

10178370

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...

Read full bulletin

information found in the service manual.

10178293

This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...

Read full bulletin

(WPC) Parts Return Program Information.

10178291

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10176300

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...

Read full bulletin

information found in the service manual.

10174307

This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...

Read full bulletin

(WPC) Parts Return Program Information.

10174303

This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance...

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programs.

10174301

This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated...

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(CCND) Labor Operation Numbers.

10173418

This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S.

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Only).

10173415

This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.

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Only).

10172773

This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle...

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services and maintenance on vehicles originating/sold in Canada.

10172285

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...

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repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

10171888

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

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Pre-Repair Authorization (PRA) (US dealers only).

10171875

This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles...

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that may not pass California smog inspection or smog inspection in other states.

10170498

This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398,...

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E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

10168188

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

Read full bulletin

Pre-Repair Authorization (PRA) (US dealers only).

10167455

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...

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information found in the service manual.

10166638

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10165900

This Preliminary information communicates to the technician information on what may be setting DTC P06DE.

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This is in addition to what is already in the service manual.

10165889

This Preliminary information communicates to the technician information on what may be setting DTC P06DE.

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This is in addition to what is already in the service manual.

10165127

This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399,...

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E4403, M4404, M4413, E4414, E4423, E4491 or E6961).

10165087

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

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identification for warranty transactions (U.S. Only).

10161929

This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle...

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services and maintenance on vehicles originating/sold in Canada.

10159578

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

10158864

This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer...

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Enthusiasm.

10158862

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

Read full bulletin

vehicles before sold (prepping) to the customer.

10155071

This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.

10155070

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

Read full bulletin

vehicles before sold (prepping) to the customer.

10155010

This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).

10154641

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10154627

This warranty administration bulletin provides policy information on required operating procedures.

10140297

This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S.

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and Canada dealers only.

10140296

This warranty administration bulletin provide policy information on required operating procedures.

10139283

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

10139280

This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is...

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considered warranty and non-warranty.

10139278

This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.

10139272

This informational bulletin provides information retaining to the fact that Service Manuals will now be available on...

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USB.

10139212

This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance...

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programs.

10139208

This warranty administration bulletin provide policy information on required operating procedures.

10139187

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

10139186

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

10138060

This warranty administration bulletin provides policy information with the field action courtesy transportation policy.

10137624

This warranty administration bulletin provide policy information on the change in product field action customer...

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reimbursement procedure.

10137603

This warranty administration bulletin provide policy information on required operating procedures.

10137559

This bulletin provides information on approved warranty part numbers for original equipment batteries.

10137558

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

10137345

This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer...

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Enthusiasm.

Other

122 bulletins
11027601

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11023343

This PI advises dealers to inspect for a missing pump gasket if the vehicle exhibits no movement following a VB...

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replacement

11023091

New Vehicle Monitoring Programs Section in IVH

11022084

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11019693

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11019074

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019073

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019072

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

Read full bulletin

50 terminal test probe, replacement terminals, and terminated leads.

11017263

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...

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system and replace the parts that may be contaminated due to oil in system.

11016942

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...

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system and replace the parts that may be contaminated due to oil in system.

11011444

This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM...

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technical assistance case using the dealer case management tool.

11011119

This Preliminary information communicates to dealers GM is working on a solution for outdated Apps

11009170

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

11008986

This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...

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U**** Byte 71 DTC.

11004557

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

11002011

This informational bulletin explains to the tech on where to look for a possible concern with the rockers causing the...

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MIL to illuminate.

10250579

This informational bulletin explains to the tech on where to look for a possible concern with the rockers causing the...

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MIL to illuminate.

10249590

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10249037

This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and...

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verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.

10247778

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10244214

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10240305

Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471

10227795

This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and...

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verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.

10225708

This technical bulletin advises the technician to rest the MIL and diagnose additional DTCs for why the code is setting...

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and disabling the start/stop system.

10224304

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10222837

This informational bulletin explains to the tech on where to look for a possible concern with the rockers causing the...

Read full bulletin

MIL to illuminate.

10217764

This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...

Read full bulletin

U**** Byte 71 DTC.

10213767

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

Read full bulletin

causing multiple customer concerns that do not have other diagnostic methods to identify them.

10213022

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

Read full bulletin

Allegation Resolution (PAR) claim.

10210543

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10210194

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10208991

This Preliminary information communicates a process to correct theconcern of Unable to contact OnStar after the 3G EOL...

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on 2015-2022 model year vehicles in the United States.

10201251

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10193444

This Preliminary information communicates diagnostic assistance for DTC's P219A and P219B.

10191232

This informational bulletin provides information on proper use of floor mats.

10191191

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10190391

This Preliminary information communicates additional diagnostic information for DTC's P0016 and P0018.

10190338

Essential Tools that Include Consumable Parts (U.S.

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Only)

10190337

Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify...

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the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component

10190320

IPC Odometer Programming Method Quick Reference Guide

10190318

All or Some Options May Be Missing from Driver Information Center (DIC) Info Pages Menu Due to Them Not Being Selected ...

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Condition Some customers may comment that with the Info option selected from the main menu (1), the Info Pages are blank (2) when scrolling up and down. If information is present when scrolling up and down, they may also comment that certain items are missing when compared to other like vehicles Cause This condition may be caused when all/some of the options not being selected in the active info pages menu. Correction If this concern is encountered, determine if all/any of the selections in the active info pages menu are not selected. To do this, follow the steps listed below.

10187205

This Preliminary information communicates additional diagnostic information for DTC's P0016 and P0018.

10185754

This Preliminary information communicates additional diagnostic information for DTC's P0016 and P0018.

10183782

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

Read full bulletin

causing multiple customer concerns that do not have other diagnostic methods to identify them.

10180299

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

Read full bulletin

Allegation Resolution (PAR) claim.

10179408

This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.

10178387

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.

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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

10178380

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10178363

This Preliminary information communicates a possible noise from the water pump causing a DTC and the diagnostics for the...

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repair.

10176649

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10176648

This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this...

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should be considered a normal characteristic.

10176644

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...

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higher CSi scores.

10176329

This Preliminary information communicates additional diagnostic information for DTC's P0016 and P0018.

10175852

This informational bulletin provides information on interior cleaning products and what is offered to clean the...

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interiors of GM vehicles.

10175748

This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as intended,...

Read full bulletin

causing the parking pawl to engage while driving.

10174302

This informational bulletin provides information on interior cleaning products and what is offered to clean the...

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interiors of GM vehicles.

10174299

This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

Read full bulletin

Dealers Only).

10173393

This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the...

Read full bulletin

front grille or radiator area.

10169355

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

Read full bulletin

Technical Assistance (TAC).

10168212

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...

Read full bulletin

normal operations.

10168207

This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada...

Read full bulletin

Only).

10168204

This informational bulletin provides information on comebacks prevention information and using customer concern...

Read full bulletin

verification sheets (CCVS).

10163900

This informational bulletin provides process information for the (GWM) and (WPC) parts return program.

10163686

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10163667

This Preliminary Information communication provides the technician with information on the proper washing of the bright...

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aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.

10163665

This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...

Read full bulletin

U**** Byte 71 DTC.

10163272

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

Read full bulletin

causing multiple customer concerns that do not have other diagnostic methods to identify them.

10163237

This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the...

Read full bulletin

front grille or radiator area.

10161907

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

Read full bulletin

Technical Assistance (TAC).

10160983

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.

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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

10160135

This informational bulletin provides information on proper use of floor mats.

10160125

This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as intended,...

Read full bulletin

causing the parking pawl to engage while driving.

10159572

This informational bulletin explains the importance of maintaining the vehicle.

10158867

This informational bulletin provides information on proper use of floor mats.

10158861

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10158859

This informational bulletin provides information on interior cleaning products and what is offered to clean the...

Read full bulletin

interiors of GM vehicles.

10158855

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...

Read full bulletin

higher CSi scores.

10158834

This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as attended causing...

Read full bulletin

the parking pawl to engage while driving.

10156933

This Preliminary Information communication advises the technician that the Product Quality Center part restriction has...

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endedfor the 8L45 and 8L90 park actuator rod.

10155101

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product...

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Allegation Resolution (PAR) claim.

10155073

This informational bulletin provides the dealer with information on what to do when requesting a new key code for the...

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customer.

10155055

This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...

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to complete some repairs.

10155014

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

Read full bulletin

Technical Assistance (TAC).

10154631

This technical bulletin advises the technician to rest the MIL and diagnose additional DTCs for why the code is setting...

Read full bulletin

and disabling the start/stop system.

10154628

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

Read full bulletin

Technical Assistance (TAC).

10154625

This informational bulletin provides information on comebacks prevention information and using customer concern...

Read full bulletin

verification sheets (CCVS).

10154580

This Preliminary information communicates a possible noise from the water pump causing a DTC and the diagnostics for the...

Read full bulletin

repair.

10154328

This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together.

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(P0011, P0014, P0021, P0024). Revised to include the possibility of setting in pairs and some drivability concerns.

10154308

This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle.

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Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.

10151869

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.

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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

10151836

This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together.

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(P0011, P0014, P0021, P0024). Revised to include the possibility of setting in pairs and some drivability concerns.

10147401

This Preliminary information communicates

10147376

This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle.

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Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.

10147366

This Preliminary Information communication provides information to the technician with diagnostic tips for auto heated and ventilated seat operation.

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The auto thermal seats function activates seat heating or ventilation based on outside air temperature and the cabin air temperature control error. The cabin air temperature control error is the difference between cabin air target temperature and actual cabin air temperature.

10147364

This Preliminary information communicates additional diagnostics to assist the dealer technician with diagnosing and...

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repairing trouble code P2097.

10145463

This Preliminary information communicates a possible noise from the water pump causing a DTC and the diagnostics for the...

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repair.

10144465

This Preliminary Information communication provides the technician with information on the proper washing of the bright...

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aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.

10143781

This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together.

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(P0011, P0014, P0021, P0024).

10143453

This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together.

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(P0011, P0014, P0021, P0024).

10141371

This Preliminary Information communication provides information to the technician about connectivity concerns when...

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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

10141348

This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together.

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(P0011, P0014, P0021, P0024).

10140401

This informational bulletin provides information on Loss of Phone Pairing When Vehicle Shuts Down in Demo Mode and that...

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this is considered a normal characteristic of the vehicle in demo mode.

10140298

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10139220

This Bulletin provides a procedure to activate/enable 4G LTE Wi-Fi Hotspot on New vehicle.

10139211

This informational bulletin provides information to dealership personnel on enhancing field product reports with digital...

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pictures.

10139181

This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the...

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part numbers for the labels.

10139141

This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or...

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pixelated

10139118

This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...

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to complete some repairs.

10139095

This bulletin describes the Dealer special tool loan program process.

10138086

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...

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normal operations.

10137950

This technical bulletin provides repair information to correct a customer concern that the seatback is stuck in the full...

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forward (or full rearward) position and will not change recline position using the power seat recliner switch.

10137665

This informational bulletin explains the Road Force balancers and what they can do for customer concerns.

10137653

This informational bulletin explains the difference in oil filters and the possibilities of what may happen using the...

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incorrect filter.

10137607

This technical bulletin advises the technician to rest the MIL and diagnose additional DTCs for why the code is setting...

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and disabling the start/stop system.

10137602

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...

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higher CSi scores.

10137557

This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance...

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Claim (PAC) within the Courtesy Transportation Assistance Program.

10137537

This informational bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known...

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as a Product Allegation Resolution (PAR) claim.

10137420

This informational bulletin provides information on Phantom Three Beeps or Horn Chirps Heard After Turning Off Vehicle...

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and that it should be considered normal.

10137382

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in...

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higher CSi scores.

10137380

This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in...

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vehicles.

10137343

This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended...

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Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.

10135289

this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications...

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to Control GM Accessory Remote Start Kits.

Electrical

90 bulletins
11024446

This PI Addresses a possible solenoid wiring fault and how to inspect the build date to identify

11021792

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

11017595

This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use...

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for certain repairs, such as Wiring Harness Repairs.

11012929

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

11011805

This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...

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repairing wiring harnesses.

11010545

This service bulletin provides information on key code security rules and information on GM keycode look-up applications...

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(U.S).

11010421

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

11007687

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance...

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that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

11007196

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

11006621

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.

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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

10253527

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10252774

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10249294

This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...

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repairing wiring harnesses.

10249269

This Preliminary Information communication provides information to the technician for the adaptive cruise control or...

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lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

10247192

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10240266

SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and...

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"track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bolt fasteners attaching SPL's aftermarket lower control arms, recurring inspection and confirmation of torque setting and removal and replacement of damaged or under torqued fasteners to reduce risk of premature failure and accident. SB-23-01 was mailed, emailed and posted on SPL website to known resellers, race teams and users of the affected parts and is being submitted here as required by part 579.5. Vehicle Applications include: BMW series 1,2,3,& 4, 2008-2023; Chevrolet Camaro 26-2023, Cadillac ATS, CTS 2016-2019; Ford Mustang 2015-2023; Toyota Supra 2020-2023.

10237659

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10235398

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10230605

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

10225615

This service bulletin provides information on Module Harvesting.

10208021

This Preliminary Information communicates to thetechnician that some customers may comment on the operation of their...

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haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).

10205059

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10201252

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10201176

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10191206

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10190339

Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct...

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battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.

10190313

Information for Dead Battery Condition Some customers may comment on the following conditions: Dead battery Dead...

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battery after car sits a couple days Cause This condition may be caused by the OnStar module staying awake, drawing power from the battery. Correction Note: If the vehicle is towed to the dealer with a dead battery, it is highly unlikely that a battery draw will be verified once the battery is charged. Verify that the vehicle VIN is flagged in the Global Warranty Management / Investigate History (GWM/IVH). If the VIN is flagged, do a Blue Button Press from the vehicle and request a "Re-configuration" and operational evaluation.

10185728

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance...

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that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

10178384

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10178282

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10175744

This technical bulletin provides a procedure to replace the active shutter wiring harness to correct the codes that may...

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have set.

10174861

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10174304

This warranty administration bulletin explains to the technician that when using wiring repair labor operations,...

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additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.

10171270

This Preliminary Information communicates to thetechnician that some customers may comment on the operation of their...

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haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).

10170486

This Preliminary Information communication provides information to the technician for the adaptive cruise control or...

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lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

10170484

This Preliminary Information communicates to thetechnician that some customers may comment on the operation of their...

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haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).

10169357

This informational bulletin provides information on key code security rules and information on GM keycode look-up...

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applications.

10168208

This informational bulletin provides information on key code security and information on GM key code look up...

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applications.

10165893

This Preliminary Information communicates to thetechnician that some customers may comment on the operation of their...

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haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).

10165126

This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part...

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Number in eSI and how to locate the part(s) in the EPC.

10164775

This Preliminary Information communication provides information to the technician for the adaptive cruise control or...

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lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

10164749

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance...

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that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

10164748

This Preliminary Information communication provides information to the technician for the adaptive cruise control or...

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lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

10163263

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...

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when replacing a module.

10162115

This Preliminary Information communication provides information to the technician about vehicles that intermittently the...

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Outside Air Temperature displays dashes instead of a numeric value. This is normal operation of the CUE system, whenever the battery is disconnected and reconnected for service repairs.

10162102

This Preliminary Information communicates information on relearning the power windows if they become inoperative after...

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the vehicle's battery becomes discharged.

10161009

This Preliminary Information communicates information on relearning the power windows if they become inoperative after...

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the vehicle's battery becomes discharged.

10160995

This Preliminary Information communication provides information to the technician about vehicles with a Diagnostic Trouble Code B2625 Symptom Code 02.

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Technician should not replace the Body Control Module for this concern. Technician should disconnect the battery negative terminal for 30 seconds. Technician can now reconnect the battery. The Diagnostic Trouble Code will be stored as history and you will now be able to use the clear Diagnostic Trouble Code command to erase the Diagnostic Trouble Code.

10160993

This Preliminary Information communication provides the technician with a diagnostic tip for vehicles with intermittent...

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no crack with a "Turn Steering Wheel Start Vehicle Again". If there is a Diagnostic Trouble Code B305A stored history in the Body Control Module it may have been caused by a bound up steering wheel. Review the owner?s manual Starting the Vehicle Messages section with the customer.

10160667

This Preliminary Information communication provides information to the technician for the adaptive cruise control or...

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lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

10160650

This Preliminary Information communication provides information to the technician about vehicles that have a "ADAPTIVE...

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CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician will need to perform a Multi Axis Sensor yaw rate sensor learn procedure. If needed, also perform the Long Range Radar Learn called-out in the Radar Sensor Module - Long Range Programming and Setup procedure in Service Information.

10160132

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10159613

This informational bulletin provides information for programming the low speed LAN module due to the mirrors memory...

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position reverse tilt position is inoperative.

10159575

This warranty admin bulletin explains to the technician additional information may be needed when submitting...

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transactions when doing wiring repairs.

10159570

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10159298

17348 - Service Update.

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Certain vehicles may be missing a strip of windshield urethane at the bottom of the windshield on the passenger?s side of the vehicle. This is causing water damage and electrical issues. Perform water test to check and replace windshield if necessary.

10158865

This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center...

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(DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.

10158863

This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive...

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finish".

10158785

This Technical bulletin provides a procedure for radio replacement due to the radio tuner module being bad.

10157027

This Preliminary Information communication provides information to the technician the steps to diagnose and repair...

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vehicles that may have an Object Detection System Message Diagnostic Trouble Codes U0075, U026A, U026B, U026C, U0265, U0268, and/or U0269 stored in the active safety module. Technician should inspect his Multiple Diagnostic Interface cable for damage. Technician should use the Multiple Diagnostic Interface on a like vehicle with object detection bus or theEL-47955-1 MDI 1, MDI 2 Self-Test Loopback Adapter,if there are no issues found finish with diagnosing the customer’s concern, if concern is present in the like vehicle replace the Multiple Diagnostic Interface cable.

10155072

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...

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and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.

10155011

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...

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when replacing a module.

10154629

This warranty admin bulletin explains to the technician additional information may be needed when submitting...

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transactions when doing wiring repairs.

10154626

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10154606

This Preliminary Information communication provides information to the technician about the Media Oriented Systems...

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Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.

10154604

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10151861

This Preliminary Information communicates to thetechnician that some customers may comment on the operation of their...

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haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).

10149057

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance...

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that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

10145169

18025 - Customer Satisfaction Program - Certain vehicles may have been built with an owner manual and label which...

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provide inaccurate information about one of the vehicle?s electrical centers. Remove and install the replacement electrical center fuse identification label. Print the applicable replacement owner manual section and insert into vehicle owner manual.

10143758

This Preliminary Information communication provides information to the technician on how to tell the difference between...

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the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.

10140340

This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio...

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with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.

10140337

This technical bulletin provides a procedure to reprogram the HMI module to correct a condition of Radio Intermittently...

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Starts At Home Screen Unwanted and Unable To Enter Certain Addresses Using The Touch Screen due to a calibration concern.

10140302

This informational bulletin explains how the technician no longer needs to perform the 3 hour battery relearn procedure...

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on 2017-2018 vehicles with Start/Stop.

10139130

This Technical bulletin provides a procedure for radio replacement due to the radio tuner module being bad.

10139085

This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.

10138054

This informational bulletin provides information on On rare occasions, a security code input message with SPS error code...

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E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.

10138039

This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including...

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Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display Resets, Volume Control Inoperative.

10138014

This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and...

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reprogram modules.

10137980

This informational bulletin explains how the technician no longer needs to perform the 3 hour battery relearn procedure...

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on 2017 vehicles with Start/Stop.

10137658

This technical bulletin provides a procedure to program the ECM to correct a MIL, Auto Stop Inop concern.

10137625

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...

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and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

10137577

This technical bulletin provides a procedure to reprogram the memory set module to correct a condition of...

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Personalization Selections Intermittently Missing from Comfort and Convenience Menu due to a calibration concern.

10137556

This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.

10137484

This Technical bulletin provides a procedure for radio replacement due to the radio tuner module being bad.

10137386

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...

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and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

10137375

This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED,...

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No WiFi Operation, and/or Limited OnStar Module Functionality After OnStar Module Replacement for Another Condition.

10137341

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10137323

This technical bulletin provides a procedure to reprogram the memory set module to correct a condition of...

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Personalization Selections Intermittently Missing from Comfort and Convenience Menu due to a calibration concern.

10135288

This technical bulletin provides a procedure to reprogram the HVAC control module to correct the customers concern of...

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the passenger side HVAC controls resets to default after the vehicle sits for 15 minuets or more.

10135279

This technical bulletin provides a procedure to replace the BCM on select vehicles that are listed by VIN due to an...

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error in the security system that does not allow the BCM to be reprogrammed.

Transmission

75 bulletins
11027689

This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when...

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ordering

11024777

This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when...

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ordering

11024485

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...

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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

11016163

This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and...

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repair of 8 Speed Transmissions

11014622

This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement

11014621

This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement

11014577

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

11014353

This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...

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Slips, or Flares.

11011989

This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.

11011436

This Preliminary information communicates for Technicians installing a Service Replacement Transmission Assembly to...

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contact Technical Assistance to make sureunit is not suspect of a snap ring concern prior to installation.

11011420

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

11007771

This Preliminary information communicates diagnostic information for vehicles with transmission noise.

11007703

This Preliminary information communicates diagnostic information for vehicles with transmission noise

11006421

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.

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The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

11005020

This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...

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Slips, or Flares.

11001321

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10251720

This Preliminary information communicates to have the dealer contact TAC with the transmission TUN number prior to...

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transmission installation.

10251715

This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement

10248721

This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit...

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part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold individually.

10248703

This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First...

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Start Up/Shift of the Day Under Light Throttle.

10247768

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating.

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The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.

10247370

This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring...

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harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.

10246011

This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and...

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repair of 8 Speed Transmissions

10245194

This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First...

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Start Up/Shift of the Day Under Light Throttle.

10242843

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...

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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

10242309

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

10239647

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

10239103

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

10236046

This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...

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Slips, or Flares.

10235580

This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...

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Slips, or Flares.

10234619

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10234140

This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...

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Slips, or Flares.

10224285

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

10222670

This informational bulletin advises the technician of possibly installing the incorrect 1-2-7-8-R clutch fluid passage...

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seal and which seal should be used with measurements of the seal.

10213700

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

10213007

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...

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test.

10212591

This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First...

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Start Up/Shift of the Day Under Light Throttle.

10211684

This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...

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Slips, or Flares.

10200152

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10197314

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

10191163

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

10187747

This informational bulletin advises the tech of a possible normal condition when the vehicle creeps forward during start...

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up conditions when the clutch packs are full of residual oil.

10187372

This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh...

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Shifts, Slips, or Flares.

10186058

This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh...

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Shifts, Slips, or Flares.

10181660

This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh...

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Shifts, Slips, or Flares.

10180293

This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been...

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repaired for the flare and its still noticed.

10176306

This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring...

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harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.

10174266

This technical bulletin provides information for new transmission oil to use and a procedure for exchanging the old...

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fluid and adding the new fluid to correct a shake/shudder during light throttle acceleration condition.

10173674

This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring...

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harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.

10171294

This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring...

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harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.

10171279

This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring...

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harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.

10169298

Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.

10168978

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

10168176

This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been...

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repaired for the flare and its still noticed.

10165435

N192217820 - Service Update Bulletin.

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The current transmission fluid may cause the customer to experience a shake or shudder feeling, which may be described as driving over rumble strips or rough pavement. Dealers are to drain the old transmission fluid and refill with the new fluid.

10165079

This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering...

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gear due to seeing grease or sealant on certain locations on the gear.

10164120

This technical bulletin provides information for new transmission oil to use, a procedure for exchanging the old fluid...

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and adding the new fluid to a service transmission.

10163890

This technical bulletin provides information for new transmission oil to use and a procedure for exchanging the old...

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fluid and adding the new fluid to correct a shake/shudder during light throttle acceleration condition.

10161968

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10161881

This technical bulletin provides information for new transmission oil to use and a procedure for exchanging the old...

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fluid and adding the new fluid to correct a shake/shudder during light throttle acceleration condition.

10160652

This Preliminary Information communication provides information to the technician about vehicles that if replacement of...

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either shift paddle is necessary, the steering wheel does not need to be replaced nor does it need to be removed to replace either shift paddle.

10160133

This informational bulletin provides normal operating characteristics and diagnostic information on Manual...

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transmissions.

10158827

This technical bulletin provides information for new transmission oil to use and a procedure for exchanging the old...

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fluid and adding the new fluid to correct a shake/shudder during light throttle acceleration condition.

10154975

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...

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test.

10154635

This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or...

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shudder during a light throttle acceleration between 40 and 128 KM/H (25 and 80 MPH) at a steady state.

10140300

This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or...

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shudder during a light throttle acceleration between 40 and 128 KM/H (25 and 80 MPH) at a steady state.

10139227

This technical bulletin provides a procedure to reprogram the HMI module to correct a condition of Rear View Camera...

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Guidelines Shifted Off Center due to a software abnormality.

10139218

This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or...

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shudder during a light throttle acceleration between 40 and 128 KM/H (25 and 80 MPH) at a steady state.

10138174

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating.

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The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.

10138053

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...

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test.

10138025

This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering...

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gear due to seeing grease or sealant on certain locations on the gear.

10137741

This Preliminary Information communication advises the technician that the rear wheel drive manual transmission...

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restriction has ended.

10137640

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...

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test.

10137554

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10137182

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating.

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The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while crusing at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.

Brakes

45 bulletins
11016990

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

11014450

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

11011406

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

11010562

This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of...

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time.

11007935

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...

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strut due to fluid leak.

11006670

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...

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disk on gasket sealing surfaces or reused parts.

11000599

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

10251704

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10247351

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10245397

This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on...

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Initial Brake Applies.

10244694

This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of...

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time.

10243979

This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on...

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Initial Brake Applies.

10242314

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10240792

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10239058

This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on...

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Initial Brake Applies.

10234622

This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on...

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Initial Brake Applies.

10233829

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...

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disk on gasket sealing surfaces or reused parts.

10232835

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10232066

This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of...

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time.

10230691

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10227037

This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on...

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Initial Brake Applies.

10222732

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...

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disk on gasket sealing surfaces or reused parts.

10212603

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

10205537

This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on...

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Initial Brake Applies.

10205043

This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on...

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Initial Brake Applies.

10199229

This service bulletin provides a procedure for replacing the oil pump, power brake booster and power brake booster...

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vacuum hose to eliminate a hard brake pedal and/or air type noise heard upon brake apply due to oil in the brake booster.

10198838

This service bulletin provides a procedure for replacing the oil pump, power brake booster and power brake booster...

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vacuum hose to eliminate a hard brake pedal and/or air type noise heard upon brake apply due to oil in the brake booster.

10195128

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...

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strut due to fluid leak.

10187374

This technical bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on...

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Initial Brake Applies.

10186060

This technical bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on...

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Initial Brake Applies.

10183141

This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of...

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time.

10183124

This service bulletin provides information for cleaning the brake calipers that may have staining/discoloring on the...

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paint of the brake caliper.

10182540

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10180294

This technical bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on...

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Initial Brake Applies.

10167425

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10165868

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10163260

This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly...

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abrasive disk on gasket sealing surfaces or reused parts.

10161019

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10159569

This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk...

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on gasket sealing surfaces or reused parts.

10154974

This technical bulletin provides a procedure for replacing the oil pump, power brake booster and power brake booster...

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vacuum hose to eliminate a hard brake pedal and/or air type noise heard upon brake apply due to oil in the brake booster.

10138177

This Preliminary Information communication provides information to the technician about vehicles that maynot move after...

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being parked for extended period of time. This issue is due to the fact that the brake pads may have frozen to the vehicle's rotors. Technician should not replace any parts for this concern.

10138043

This technical bulletin provides a procedure to apply copper paste to the brake calipers to correct a condition of Brake...

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Squeal or Squeak Noise Intermittently on Initial Brake Applies.

10137680

This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red...

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brake light intermittently comes on.

10137569

This bulletin provides information on possible normal brake drag caused by sitting.

10137297

This informational bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

Body & Paint

43 bulletins
11019516

This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when...

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addressing underbody component corrosion with customers.

11017016

This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...

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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

11015382

This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the...

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shipping film.

11014170

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...

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Guidelines.

11006511

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

11006282

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...

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Aluminum Wheels.

11000158

This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10253081

This Preliminary information communicates a potential root cause for a rear axle seal leak.

10250244

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10239124

This service bulletin provides information on Paintless Dent Repair Process.

10236041

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...

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Guidelines.

10235561

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10232802

This Preliminary information communicates a potential root cause for a rear axle seal leak.

10232283

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

10232136

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...

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Replacement Guidelines.

10231673

This Preliminary information communicates a potential root cause for a rear axle seal leak.

10216372

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10211770

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10210441

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10200151

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...

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Replacement Guidelines.

10200149

This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint...

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percentage.

10194114

This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and...

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that it is considered a normal condition.

10190431

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10184504

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

10184503

Thins informational bulletin provides information on Paint-less Dent Repair Process.

10184499

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...

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Aluminum Wheels.

10176647

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10176646

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10175855

This preliminary informational bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10175853

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10169356

This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...

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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

10161944

This technical bulletin provides repair information to correct a customer concern of hearing clicking, popping, tapping,...

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creaking, flexing, rubbing or rattle noises from roof area during turns or driving over uneven pavement.

10160682

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10154993

This technical bulletin provides repair information to correct a customer concern of a wind noise and/or water leak at...

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front roof or windshield, water running down interior A-pillar.

10143752

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10140406

Thins informational bulletin provides information on Paint-less Dent Repair Process.

10139277

This information bulletin provides a procedure on how to remove the paint stain that may present itself under the...

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shipping film.

10139216

This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving...

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Speeds

10139108

This informational bulletin provides information for assisting the customer in setting the position for the memory...

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mirror and the reverse tilt

10137622

This Informational bulletin describes warranty part reviews where door glass had chips or scratches.

10137600

This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of...

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Chromed Aluminum Wheels.

10137562

This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal...

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characteristic.

10137560

This preliminary informational bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

Fuel System

32 bulletins
11019503

This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State...

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who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.

11017173

This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for...

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analysis.

11009532

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

11009531

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

11009156

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

11007095

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

11004727

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

10253061

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure...

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the line is reinstalled correctly to avoid a no/low fuel pressure situation.

10241417

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

10228888

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...

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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

10222766

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10222765

This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.

10222739

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

10213816

This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable...

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diesel fuel.

10213759

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10208027

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

10199281

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...

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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

10198890

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...

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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

10190413

This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...

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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.

10183779

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10176632

This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the...

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part and ordering it from the EPC.

10176310

This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...

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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.

10171318

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

10163261

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10158858

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10157018

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

10154552

This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks...

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using the evaporative emission cart smoke machine and ultrasonic leak detectortools.

10147348

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure...

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the line is reinstalled correctly to avoid a no/low fuel pressure situation.

10139279

This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if...

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debris have entered the exhaust system.

10139209

This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER...

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Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.

10137725

This Preliminary Information communication provides information to the technician about vehicles that may have a radio...

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screen appears bubbled or is delaminating. Technician should replace the Integrated Center Stack with the latest part number out of the parts catalog.

10137621

This informational bulletin provides information for maintenance cleaning of the fuel injectors.

Lighting

31 bulletins
11014238

This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...

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Replaced During Warranty Coverage Period.

11011205

This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance...

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Schedules.

11010493

This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...

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Replaced During Warranty Coverage Period.

11009764

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...

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Accessories.

11009088

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

11000550

This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...

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Coverage Period.

11000549

This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...

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Tires and PDI installed Limited Production Option (LPO) Tires.

10250006

This Preliminary information communicates to dealers of a known issue with failed map update

10249011

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...

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Fog/Driving Lamp Damage.

10247552

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...

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Accessories.

10239154

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

10237387

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

10237349

This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...

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Coverage Period.

10228912

This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.

10228192

This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...

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Coverage Period.

10217762

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

10213252

This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...

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Tires and PDI installed Limited Production Option (LPO) Tires.

10209255

This service bulletin provides repair procedures, depending on model year, to correct a customer concern of a...

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Malfunction Indicator Lamp (MIL) Illuminated with DTC P0172, P06DE and/or P0521 Set.

10201285

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

10200153

This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty...

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Coverage Period.

10199285

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

10190229

SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.

10180313

This technical bulletin provides a procedure to correct a customer concern of Reduction in Power, Malfunction Indicator...

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Lamp (MIL) Illuminated - DTC P17A2 Set.

10173416

This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and...

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the Proper use of GM Simplified Maintenance Schedules.

10172294

This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During...

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Warranty Coverage Period.

10169354

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...

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Guidelines.

10165878

This Preliminary information communicates additional diagnosticsand repairto assist in resolving a malfunction indicator...

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lampillumination due to any combination of diagnostic trouble codes P0068 P0101 P0106 P0171 P0131 P0137 P0324 P0326 P0331 P0506.

10165123

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

10155009

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...

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Guidelines.

10139179

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

10137385

This informational bulletin was created to inform that any accessories that are installed from the GM factory will be...

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covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).

Tires & Wheels

27 bulletins
11026104

This service bulletin provides information on Tire Sidewall Irregularities.

11015409

This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM...

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Vehicles.

11009461

This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or...

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Right, Wanders, Follows Depressions in Road Surface, Tramlining.

10253770

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

10245545

This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or...

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Right, Wanders, Follows Depressions in Road Surface, Tramlining.

10244274

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...

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repairs requiring balance and Road Force measurement.

10237340

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...

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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

10235799

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...

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repairs requiring balance and Road Force measurement.

10235716

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...

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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

10231519

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

10231518

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...

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ride characteristics of GM cars and trucks.

10213760

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

10213757

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...

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ride characteristics of GM cars and trucks.

10205738

This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance,...

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Shake, Flat Spotting) of GM Original Equipment Tires.

10200093

This service bulletin provides information on summer tire performance and tire cold weather cracking.

10199230

This informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left...

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or Right, Wanders, Follows Depressions in Road Surface, Tramlining.

10198839

This informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left...

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or Right, Wanders, Follows Depressions in Road Surface, Tramlining.

10183781

This service bulletin provides information on tire cold weather cracking and the proper techniques on taking care of the...

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tires and proper use.

10183133

This informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left...

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or Right, Wanders, Follows Depressions in Road Surface, Tramlining.

10174300

This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.

10173417

This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for...

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GM Vehicles.

10171881

This informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left...

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or Right, Wanders, Follows Depressions in Road Surface, Tramlining.

10161906

This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

10158784

This informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left...

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or Right, Wanders, Follows Depressions in Road Surface, Tramlining.

10155051

This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.

10139215

This technical bulletin provides a procedure on how to correct tire pressure messages and dashes.

10138074

This informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left...

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or Right, Wanders, Follows Depressions in Road Surface, Tramlining.

Infotainment

20 bulletins
10184115

This Preliminary information communicates that when a customer or technician attempts to add a new transmitter to a...

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vehicle following the adding transmitters without Service Programming System procedure the procedure will not complete and a message "Remote Learn Pending" will be displayed on the Driver Information Center. In the past to perform the new transmitter procedure only one previously learned transmitter was required but this is no longer the case. Now, two previously learned transmitters are required to be placed into the cup holder and then the new transmitter to be programmed placed in the transmitter pocket. If this new procedure is not followed, the "adding transmitters without Service Programming System" cannot be performed. The technician will be forced to add a transmitter using Service Programming System.

10178255

This informational bulletin provides information for dealers/technicians on Head-Up Display (HUD) on Vehicles Model Year...

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2017 and Newer Having Rotational Feature that Allows for Adjusting of Angle of HUD Image.

10175771

This informational bulletin provides information on Normal Radio Display Operation ? Display Does Not Remain Off at...

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Times After Being Turned Off in Settings and no parts should be replaced due to this condition.

10164115

This technical bulletin provides repair information to correct a customer concern of Audio Muting When Listening to Some...

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SiriusXM Channels Due to Interference in Some Geographic Locations.

10164113

This informational bulletin provides information for dealers/technicians on Information on Head-Up Display (HUD) on...

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Vehicles Model Year 2017 and Newer Has Rotational Feature that Allows for Adjusting of the Angle of the HUD Image.

10163681

This Preliminary information communicates that when a customer or technician attempts to add a new transmitter to a...

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vehicle following the adding transmitters without Service Programming System procedure the procedure will not complete and a message "Remote Learn Pending" will be displayed on the Driver Information Center. In the past to perform the new transmitter procedure only one previously learned transmitter was required but this is no longer the case. Now, two previously learned transmitters are required to be placed into the cup holder and then the new transmitter to be programmed placed in the transmitter pocket. If this new procedure is not followed, the "adding transmitters without Service Programming System" cannot be performed. The technician will be forced to add a transmitter using Service Programming System.

10160672

This Preliminary Information communication provides information to the technician about vehicles that the Navigation...

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radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.

10160422

This technical bulletin provides repair information to correct a customer concern of Audio Muting When Listening to Some...

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SiriusXM Channels Due to Interference in Some Geographic Locations.

10154618

This informational bulletin provides information for dealers/technicians on Information on Head-Up Display (HUD) on...

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Vehicles Model Year 2017 and Newer Has Rotational Feature that Allows for Adjusting of the Angle of the HUD Image.

10154287

This Preliminary Information communication provides information to the technician when the customer comments that their...

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digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.

10154262

This Preliminary Information communication provides information to the technician about vehicles that have a rattle or...

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buzz noise from the rear speakers. Technician will need to use the EL-50334-6 Audio System Diagnostic CD to produce audio tones from tracks 11 and 12. Technician will now gain access to the rear self and locate any loose trim and repair.

10143443

This Preliminary Information communication provides information to the technician about vehicles that may have an issue...

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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

10139225

This informational bulletin provides information and Tips for Customers Having Difficulty Launching Android Auto or...

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Apple CarPlay.

10139176

This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not...

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function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.

10139151

This informational bulletin provides information on the fact that WMA files are not accepted by the specific radios.

10139116

This informational bulletin provides information for the technician when looking up the P/N for the 3.5 mm audio jack...

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for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered.

10139099

This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a...

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condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.

10137599

This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a...

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normal characteristic.

10137378

This informational bulletin provides information to the customer on the radio display "info pages" being blank and to...

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make sure to select in the "active info pages" menu.

10135290

This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a...

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condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.

HVAC & Climate

9 bulletins
11017031

This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...

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weather climates and testing those batteries.

11006290

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

10215643

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

10171883

This Technical bulletin provides a procedure to replace the radio to correct radio personalization settings on the...

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infotainment display and a blank HVAC pop-up selecting HVAC Control settings.

10160651

This Preliminary Information communication provides information to the technician about vehicles that have the...

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Heater-Vent-Air Conditioning system discharge temperature to vary from side to side when the set temperature is set to the same value. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

10155012

This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS)...

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concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.

10145489

This Preliminary Information communication provides information to the technician about vehicles that have the...

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Heater-Vent-Air Conditioning system discharge temperature to vary from side to side when the set temperature is set to the same value. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

10139282

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or...

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cold weather climates and testing those batteries.

10139185

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or...

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cold weather climates and testing those batteries.

Software & Calibration

4 bulletins
10242061

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10222777

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10213765

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10188403

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

Air Bags & Safety

3 bulletins
11019823

This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.

11006317

This Preliminary information communicates assistance in locating theRear seat belt comfort guidesin the parts catalog.

10239755

This service bulletin provides information on availability for a seat belt extender.

Hybrid & EV

3 bulletins
11007721

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

10233358

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

10154981

This technical bulletin provides a procedure to replace the GEN I charging system with a GEN II charging system only if...

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vehicles apply within the settings.

Steering

1 bulletin
10138087

This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid...

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reservoir.