2005 Buick Rainier TSBs
680 Technical Service Bulletins across 17 categories
Categories
Engine
224 bulletinsThis Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
Read full bulletin
Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
Read full bulletin
conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and...
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location.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
New Service Cam Bearings For Gen IV V8 Engines
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
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Identification.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...
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engine is started while diagnosing for noise from the engine or transmission.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
Read full bulletin
engine oil consumption.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
Read full bulletin
engine oil consumption.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
Read full bulletin
test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
Read full bulletin
vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
Read full bulletin
transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
Read full bulletin
Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
Read full bulletin
of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This bulletin provides information on Policies Applicable to All U.S.
Read full bulletin
Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary information communicates information to Clean the throttle body if the engine stalls at idle when the...
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A/C comes on.
This diagnostic tip provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for...
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customer concerns related to wheel alignment.
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...
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correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
Read full bulletin
test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
Read full bulletin
engine oil consumption.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
Read full bulletin
transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
Read full bulletin
one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This diagnostic tip provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
Read full bulletin
Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
Read full bulletin
Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact Partechand/orthe Techline Customer Support Center for additional support.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
Read full bulletin
transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
Read full bulletin
test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...
Read full bulletin
how toptier fuels should be used to reduce carbon build up.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
Read full bulletin
bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This informational bulletin provides information for the dealer technician to gather as much information to help aid...
Read full bulletin
Engineers by completely filling out requested reports.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
Read full bulletin
test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
Read full bulletin
transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
Read full bulletin
vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
Read full bulletin
Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about engine block of possible...
Read full bulletin
cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
Read full bulletin
Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
Read full bulletin
one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
This Preliminary Information communication provides information to the technician about vehicles that may have an engine...
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rattle that star after the engine was repaired ant the repair required the crankshaft balancer removal and replacement. When the rattle noise is duplicated without the Service Engine Soon Malfunction Indicator Lamp and Service Information diagnosis does not isolate the cause the crankshaft balancer bolt should be re-torqued per the specifications states in Service Information. When the rattle noise is duplicated with the Service Engine Soon Malfunction Indicator Lamp and Diagnostic Trouble Code P0016 or P0017 and Service Information diagnosis does not isolate the cause the crankshaft balancer bolt should be re-torqued per the specifications states in Service Information. If tightening the bolt repairs the rattle noise but the Diagnostic Trouble Code P0016 or P0017 continue to set technician should follow published Service Information diagnostics for the Diagnostic Trouble Code. If Service Information diagnostics for the Diagnostic Trouble Code do not lead to a repair for the Diagnostic Trouble Code remove the crankshaft timing sprocket and inspect the crankshaft alignment pin and the related groove of the sprocket for obvious wear. If wear is present replace the sprocket and pin and retest.
This Preliminary Information communication provides information to the technician about vehicles that may have Service...
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Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0017 may be set current or history. Technician will need to follow published Service Information and all technical services bulletins for Diagnostic Trouble Code P0017. If Service Information diagnostics do not lead to a resolution to the concern there six other reasons Diagnostic Trouble Code P0017 can be set. First the tech should check the timing of the engine. Second issue may be a crank timing gear has a loose fit to the crank follow the current version of PIP3694. The third issue may be the crank end play is excessive see the current version of PIP3694. The forth issue is the cam actuator solenoid is restricted or screens are missing, see current version of PIP3694. The fifth concern may be a cam actuator is sticking, check the current version of PIP4913. And the sixth concern could be low oil pressure or oil contamination, refer to the current version of PIP4913.
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer...
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concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
This informational bulletin provides information for the dealer technician to gather as much information to help aid...
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Engineers by completely filling out requested reports.
This Preliminary Information communication provides information to the technician about engine block of possible...
Read full bulletin
cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...
Read full bulletin
how toptier fuels should be used to reduce carbon build up.
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk...
Read full bulletin
on engine surfaces.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...
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that may have an engine that misfires, possibly coming to a stop or on acceleration. This may be caused by contaminated fuel. Technician will need to inspect the inside of the fuel rail and fuel tank for signs of fuel contamination. If fuel contamination is present, refer to the "Fuel System Cleaning" procedure in Service Information and clean the inside of the fuel tank, fuel lines and fuel rail. Also the fuel injectors will need to be cleaned by following "Fuel Injector Cleaning Procedure" in Service Information. Technician may report a repeat misfire concerns on these cylinders caused by sticking valves after cleaning the fuel system. If the valves are sticking do not replace the cylinder head or valves until first attempting to clean them. This should be done by using the cleaning procedures listed in the latest version of PIP5029.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about vehicles that have an oil leak...
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shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430.
This Preliminary Information communication provides information to the technician about vehicles that the incoming...
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caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
This Preliminary Information communication provides information to the technician to help determine if the vehicle is...
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equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations...
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for customer concerns related to wheel alignment.
This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine...
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damage.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This informational bulletin provides information on OnStar VCIM is currently restricted parts.
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By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on. Technician may find P0017 stored. If the Service Information diagnostics and the latest version of PIP3694 do not isolate the cause of this concern then monitor the oil pressure and oil level and address any concerns.
This Preliminary Information communication provides information to the technician about vehicles that may have the...
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OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that are unable to...
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receive OnStar Hands Free Calling calls and or the OnStar center is unable to perform remote services. Technician will need to push the OnStar Blue button and verify the system successfully connects to an advisor. Place an outbound personal call from the vehicle and verify it connects. Place an inbound call to the vehicle making sure to dial using the 11 digit phone number (1 + area code + number). If outbound calls can be placed and only incoming calls fail. Cycle power to the Vehicle Communication Interface Module and retest inbound call to the vehicle. If the power cycle corrects the concern and the module manufacturer is continental, replace the Vehicle Communication Interface Module. If the power cycle corrects the concern and the module manufacturer is LG, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance. If the concern is still present after the power cycle, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that when dialing...
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certain numbers using OnStar Hands-free Calling, the audio is distorted or has poor quality after performing the OnStar Canada Upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This Preliminary Information communication provides information to the technician vehicles with a slight rough idle.
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Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should follow published Service Information diagnosis and repair as necessary.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This Preliminary Information communication provides information to the technician about engine block that have a...
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possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction...
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Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
This Preliminary Information communication provides information to the technician about vehicles that may have low oil pressure message.
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Technician may also find a Diagnostic Trouble Code P0521 in the Engine Control Module. Technician should follow all published Service Information diagnosis. When using a scan tool if the oil pressure is low but the oil pressure at the oil filter housing is correct, technician should inspect the Valve Lifter Oil Filter for debris/sludge that could be restricting oil flow to the oil pressure sensor. Technician should remove the Valve Lifter Oil Filter and clean it. If the Valve Lifter Oil Filter cannot be cleaned replace it.
This Preliminary Information communication provides information to the technician the steps to diagnose and repair...
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vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0300. After performing all published Service Information diagnostics and a solution has not been made technician should perform the "Cylinder Leakage Test" procedure in SI and document all leakage rates on the repair order. If a leaking intake valve is found, replace the cylinder head and valves by following the latest versions of 07-06-01-018 (Regular Production Option Code LL8 4.2L), 06-06-01-017 (Regular Production Option Codes L52, LK5) and 07-06-01-019 (Regular Production Option Codes LLR, LLV). Before replacing the cylinder head, review the latest version of PIP3940.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about vehicles that may have Service...
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Engine Soon Malfunction Indicator Lamp on and a reduced engine power after cold starting their engine when the ambient temperature is approximately ? 10 Fahrenheit (-23 Celsius). Technician may find Diagnostic Trouble Codes P1516, P2101, P2119, and/or P2176. Technician may find some vehicles may have an oil leak from the front or rear crank seal, cam cover gasket, or dipstick tube as well. Technician will need to determine if the concern is the result of a frozen positive crankcase ventilation system. To determine if the concern is the result of a frozen positive crankcase ventilation system on inline 4 and 5 engines disconnect the positive crankcase ventilation vacuum pipe that is attached to the rear of cam cover and inspect the inside of it for ice, moisture, and/or sludge. Also inspect the engine oil dipstick and engine oil fill cap for moisture, sludge, and/or ice. To determine if the concern is the result of a frozen positive crankcase ventilation system on inline 6 carefully disconnect the top or the bottom of the rubber positive crankcase ventilation vacuum hose that is between the #3 and #4 intake runners and inspect for ice. Also inspect the engine oil dipstick and engine oil fill cap for moisture, sludge, and/or ice. If the positive crankcase ventilation is not determined to be frozen follow Service Information diagnosis and any other bulletins or Preliminary Information that apply to the vehicle you are working on. If there is moisture, ice, and/or sludge in/on the oil fill cap, oil dipstick, and/or positive crankcase ventilation vacuum tube, this is most likely the result of a frozen positive crankcase ventilation system and the suggestions in the Preliminary Information should be followed. Technician should clean any ice, sludge, water out of the positive crankcase ventilation pipes, hoses and throttle body, and allow them to dry. Te
This Preliminary Information communication provides information to the technician about vehicles that may have low oil pressure message.
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Technician may also find a Diagnostic Trouble Code P0521 in the Engine Control Module. Technician should follow all published Service Information diagnosis. When using a scan tool if the oil pressure is low but the oil pressure at the oil filter housing is correct, technician should inspect the Valve Lifter Oil Filter for debris/sludge that could be restricting oil flow to the oil pressure sensor. Technician should remove the Valve Lifter Oil Filter and clean it. If the Valve Lifter Oil Filter cannot be cleaned replace it.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle...
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Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after...
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severe internal engine damage.
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer...
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concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
This informational bulletin provides information on close-coupled converter and engine replacement.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...
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that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction...
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Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect.
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Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.
This Preliminary Information communication provides information to the technician vehicles with a slight rough idle.
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Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should follow published Service Information diagnosis and repair as necessary.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
This Preliminary Information communication provides information to the technician that after replacing the Instrument...
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Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing.
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems...
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to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and...
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replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts.
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Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This informational bulletin provides information on close coupled converters and there affect on newly installed engines...
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or engines during there break in period.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems...
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to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
This Preliminary Information communication provides information to the technician about vehicles that are setting...
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Diagnostic Trouble Code P0300 after engine repairs. Technician will need to ensure that injector connectors for cylinder 5-7 and 6-8 are not crossed.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician about vehicles that have an oil leak...
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shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This Preliminary Information communication provides information to the technician about vehicles that have an oil leak...
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shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...
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Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION...
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INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT...
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PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN. DEALER WILL NEED TO FOLLOW DEALER TO THE GENERAL MOTORS SERVICE POLICIES AND PROCEDURES MANUAL SECTION 5.2.4 ODOMETER SERVICING.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CHANGING THE TIRE AND WHEEL SIZE ON VEHICLES.
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GENERAL MOTORS WILL ONLY SUPPORT A TIRE CALIBRATION FOR TIRES THAT HAVE BEEN SIZED, TESTED AND DESIGNED FOR THE VEHICLE IN QUESTION AND ITS APPLICATIONS. TECHNICIAN SHOULD NOT USE THE INFORMATION THAT IS PROVIDED BY THE ANTILOCK BRAKING SYSTEM TIRE SIZE SELECTION.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLE THAT MAY HAVE AN ONSTAR...
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SYSTEM THAT HAS PROGRESSION TONES WHEN PRESSING THE BLUE OR RED BUTTON. TECHNICIAN WILL NEED TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER WITH THE SCAN TOOL DATA FROM THE ONSTAR SYSTEM.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN.
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A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL...
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TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE.
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TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOULD FOLLOW ALL PUBLISHED SERVICE INFORMATION DIAGNOSIS. WHEN USING A SCAN TOOL IF THE OIL PRESSURE IS LOW BUT THE OIL PRESSURE AT THE OIL FILTER HOUSING IS CORRECT, TECHNICIAN SHOULD INSPECT THE VALVE LIFTER OIL FILTER FOR DEBRIS/SLUDGE THAT COULD BE RESTRICTING OIL FLOW TO THE OIL PRESSURE SENSOR. TECHNICIAN SHOULD REMOVE THE VALVE LIFTER OIL FILTER AND CLEAN IT. IF THE VALVE LIFTER OIL FILTER CANNOT BE CLEANED REPLACE IT.
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER...
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DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL...
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ENGINE DAMAGE.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE...
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GASKET SEALING SURFACES.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE PROPER USE OF THE LOWER TIMING...
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GEAR TENSIONER HOLDING TOOL (EN48464). BEFORE USING THE TOOL, MAKE SURE THAT THE TOOL HANDLE AND THREADED ROD UNSCREW FROM THE WEDGE. IF THE TOOL HANDLE UNSCREWS FROM THE THREADED ROD, LEAVING THE THREADED ROD SCREWED INTO THE WEDGE APPLY THREAD LOCKER TO THE THREADS OF THE TOOL HANDLE AND SCREW IT ONTO THE THREADED ROD TO PREVENT IT FROM COMING OFF IN THE FUTURE. THIS SHOULD BE DONE BEFORE REPLACING THE CYLINDER HEAD BY FOLLOWING THE LATEST VERSION OF 06-06-01-017. THE PROCEDURE FOR INSTALLING THE WEDGE TOOL IN THE LATEST VERSION OF 06-06-01-017 ADVISES THAT THE WEDGE SHOULD BE LIGHTLY SEATED USING A COUPLE OF VERY LIGHT TAPS WITH A SMALL PLASTIC OR BRASS HAMMER. ALTHOUGH THESE SHOULD BE LIGHT TAPS, THEY SHOULD ALSO BE SOLID TAPS TO ENSURE THAT THE WEDGE IS SEATED PROPERLY.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN.
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A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
GENERAL MOTORS: 2004-2007 BUICK RAINER, CHEVROLET, GMC , HUMMER , OLDSMOBILE , SAAB 97X.
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CUSTOMERS COMPLAIN OF ENGINE RATTLED AFTER ENGINE REPAIRS WHICH REQUIRED CRANKSHAFT BALANCER REMOVAL & REPLACEMENT. *LJ
BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE: IF BLOWER MOTOR IS SET TO ANY SPEED POSITION AND WHEN KEY IS OFF, IT BECOMES...
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INOPERATIVE AND MAY STILL BE INOPERATIVE AFTER KEY IS TURNED ON. *PE UPDATED ON 5/1/12. *JS
GM: THE SERVICE ENGINE SOON LIGHT IS ON, THERE IS ALSO A MISFIRE OR ENGINE NOISE.
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THERE ARE MULTIPLE POSSIBLE CAUSES. *RM
BUICK/CADILLAC/CHEVROLET/GMC/HUMMER/PONTIAC/SAAB: OIL CONSUMPTION AND/OR EXHAUST SMOKE-POSSIBLE PCV BAFFLE OR LIFTER CONCERN.
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UPON INSPECTION, OBVIOUS OIL WILL BE FOUND IN THE INTAKE MANIFOLD AND/OR PCV VACUUM TUBE. *PE UPDATED 3/21/11. *PE UPDATED 5/9/11. *PE UPDATED 5/25/11. *PE UPDATED 06/16/2011. *KB UPDATED A SECOND TIME ON 06/16/2011. *KB UPDATED 6/27/11. *PE
GENERAL MOTORS: DIAGNOSTIC INFORMATION FOR INTERMITTENT RESTRAINTS, AIR BAG (SIR) INDICATOR/LAMP ON WITH DTC(S) B0012,...
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B0013, B0016, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 OR B0044 SET. THIS MAY BE CAUSED BY A LOOSE, MISSING, OR BROKEN CONNECTOR POSITION ASSURANCE (CPA) RETAINER AT THE AIR BAG FOR THE SET DTC. INCLUDES TRAILBLAZER EXT. *PE UPDATED 8/16/10. *PE UPDATED 3/12/12. *PE
GENERAL MOTORS CORP: SPECIAL COVERAGE ADJUSTMENT; ANALOG ONSTAR DEACTIVATION.
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*PE UPDATED 2/17/09. *PE
REAR LIFTGATE GLASS MAY NOT LOCK WHEN USING REMOTE KEYLESS ENTRY (RKE), KEY FOB TRANSMITTER OR DOOR LOCK SWITCH, AND/OR...
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LIFTGATE HATCH OR LIFTGATE GLASS MAY LOCK THEN UNLOCK WHEN REAR LIFTGATE GLASS BUTTON IS DEPRESSED (REPOSITION LOCK CYLINDER WAVE WASHER AND ADJUST LOCK ROD) *NJ
FRONT BLOWER MOTOR INOPERATIVE OR MAY NOT SHUT OFF IN EXTREMELY LOW AMBIENT TEMPERATURE CONDITIONS.
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*KB
4.2L LL8 ENGINE FLASHING AND/OR MIL/SES LIGHT.
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ROUGH IDLE, MISFIRE. DTC P0300, P0301, P0302, P0303, P0304, P0305, AND P0306. *KB
OPERATING CHARACTERISTICS OF THE ELECTRO-VISCOUS (EV) FAN CLUTCH AND DIAGNOSTIC TIPS FOR COOLING FAN NOISE, DELAYED...
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TRANSMISSION SHIFTS AND/OR ENGINE REVVING TOO HIGH. *TT
REVISED LIFTGATE LOCK CYLINDER REPLACEMENT.
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*TT
A ROUGH IDLE/RUNNING CONCERN MAY BE ENCOUNTERED WITH A P0014 AND/OR P0017 DTC.
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*TT
ROUGH IDLE WITH DTC P0014 AND/OR P0017 - INSPECT CAM ACTUATOR SOLENOID SCREENS AND CRANKSHAFT END PLAY.
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*TT
SERVICE ENGINE SOON (SES) OR CHECK ENGINE LIGHT ON, DTC P0526, P0480, P1481, AND P1484 SET.
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*TT UPDATED. *KB
P0300 DUE TO RANDOM MISFIRES NOT FELT - POSSIBLE ACCESSORY PULLEY.
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*TT
INFORMATION ON USE OF BOLT EXTRACTOR TOOL KIT PART NUMBER EN-47702 FOR REMOVING BROKEN CYLINDER HEAD OR MAIN BEARING CAP BOLTS ON INLINE TRUCK ENGINES.
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*TT
OIL LEAK FROM REAR OF CRANKSHAFT - INSPECT FOR CRANKSHAFT POROSITY.
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*TT
OIL LEAK UNDER EXTREME COLD TEMPERATURES (-34 DEGREES C) (-30 DEGREES F) OR COLDER).
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*TT
DIAGNOSTIC INFORMATION ON ENGINE OIL LEAK FROM REAR OF CRANKSHAFT.
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*TT 05-06-01*022 SUPPLEMENT - CRANKSHAFT OIL LEAK REPAIR INSTRUMENTIONS. *TT
IGNITION KEY WILL NOT REMOVE FROM IGNITION LOCK CYLINDER.
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*TT
ENGINE IS HARD TO START AFTER FILLING THE FUEL TANK.
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*TT
ANTI-LOCK BRAKING SYSTEM (ABS) AND SERVICE ENGINE SOON (SES) LIGHT ON WITH DIAGNOSTIC TROUBLE CODES C0055 B0540 SPEEDOMETER INOPERATIVE.
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TO INCLUDE 2005-2006 SAAB 9-7X. *TT
TO BETTER UNDERSTAND SPRAG DAMAGE AN ENGINEERING INVESTIGATION IS BEING CONDUCTED.
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TYPICAL SYMPTOMS INCLUDE NO FORWARD MOVEMENT IN D4 OR D3 SHIFT LEVER POSITION. MOVEMENT CAN BE OBTAINED IN D2, D1 OR REVERSE. *TT
1999 - 2005 GEN II COLD ENGINE MISFIRE AT IDLE WITH POSSIBLE P0171 AND/OR P0174.
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*TT
SERVICE ENGINE SOON (SES) LIGHT ON, DIAGNOSTIC TROUBLE CODE (DTC) P0741, HARSH SHIFT, CRUISE CONTROL INOPERATIVE.
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*TT
INFORMATION ON UNSTABLE/ROUGH/LUMPY ENGINE IDLE, AND LOW SPEED VEHICLE SURGE, RANDOM DISTURBANCE OR VEHICLE SHUDDER.
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*TT
NEW CYLINDER BORE LINER/PISTON SLEEVE REPLACEMENT PROCEDURE.
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*TT
EXHAUST MOAN AT IDLE OR PARKING LOT MANEUVERS.
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*EH
EXCHANGE PROGRAM FOR 2005 MODEL YEAR ENGINES.
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*TT UPDATE. *TT
HVAC BLOWER MOTOR INOPERATIVE OR STAYS RUNNING.
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*TT
VARIOUS INTERIOR ELECTRICAL CONCERNS, IP GAUGES/LIGHTING INOPERATIVE, HVAC CONTROLS INOPERATIVE, BLOWER MOTOR...
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INOPERATIVE, RADIO INOPERATIVE, FLASHER INOPERATIVE. *TT
CYLINDER LINER REPLACEMENT INFORMATION - INLINE TRUCK ENGINES.
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*EH
CHECK ENGINE LIGHT WITH A P0300 DUE TO 2-4 CYLINDERS MISFIRING ON THE SAME BANK OF THE ENGINE.
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*TT
MISFIRE, BUMP OR MULTIPLE BUMPS AFTER A 1-2 UPSHIFT.
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*TT
WASHER MOTOR FOR THE FRONT WIPERS CONTINUOUSLY RUNS WHILE THE KEY ON.
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*SC UPDATE. *TT
SERVICE ENGINE SOON LIGHT AND REDUCED ENGINE POWER WITH A DIAGNOSTIC TROUBLE CODE P1516.
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DIAGNOSTIC TROUBLE CODES P0120, P0220, P1514, P1515, P1518 AND P2135 MAY ALSO BE PRESENT. *TT
WINDSHIELD WIPER MOTOR MODULE ASSEMBLIES.
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*MJ
Other
143 bulletinsThis PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
Canadian Customers Unable To Place Calls In The United States
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
Essential Tools that Include Consumable Parts (U.S.
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Only)
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify...
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the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
IPC Odometer Programming Method Quick Reference Guide
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This Preliminary information communicates diagnostic information for a front noise.
This Preliminary information communicates information for setting up the SDM.
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada...
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Only).
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE...
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for vehicles that may need an upgrade.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This Preliminary information communicates the need to contact SPAC until GM CCA has sufficient stock.
This Preliminary information communicates the need to contact SPAC until GM CCA has sufficient stock.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This informational bulletin provides information on how to use floor mats.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This Preliminary Information communication provides information to install Remote Keyless Entry
This Preliminary information communicates
This informational bulletin provides information on how to use floor mats.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This Preliminary Information communication provides information to the technician about connectivity concerns when...
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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the...
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appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the...
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part numbers for the labels.
This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and...
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additional information concerning Policy decision making.
This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the...
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Approved Refinish Materials booklet information.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to...
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find growing concerns around them.
This informational bulletin provides a revision for 01-00-89-010I to add the 2013 model year.
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE...
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for vehicles that may need an upgrade.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides information on how to use floor mats.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides additional information to the technicians and how to submit a field product report.
This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
This informational bulletin provides a revision for 01-00-89-010I to add the 2013 model year.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin is to assist with the identification of issues that are not considered warrantable.
This technical bulletin provides a revision of 05-09-40-002F to add the 2013-2014 model years.
This informational bulletin provides information on fix it right for first time issues.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This informational bulletin provides directions on submitting different PIRs
This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded...
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manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds.
This preliminary bulletin provides a information to the dealer for the requirements need for equipment.
This information provides the proper way to install the floor mats .
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate...
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unwanted odors in vehicles and which products to use for each application.
This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the...
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part numbers for the labels.
This informational bulletin provides information on newly release bulletins used to fi the vehicles in the field the...
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first time.
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S.
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Only)
This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in...
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Canada after Decommissioning of 2G CDMA Cellular Networks
This informational bulletin provides information for dealers how to submit a product information report.
This informational bulletin provides explanation on how to take snapshot data with a Tech 2 and upload it to a computer...
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and where to email the info to.
This informational bulletin provides information for dealers/technicians on when and how to submit a field product...
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report.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle...
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after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This Preliminary Information communication provides information to the technician about connectivity concerns when...
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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
This informational bulletin explains how to care for wiper blades.
This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle...
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after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to...
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find growing concerns around them.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This Preliminary Information communication provides information to the technician that fluid contamination may be...
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directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This Preliminary Information communication provides information to the technician about vehicles that have the OnStar...
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system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
This Preliminary Information communication provides information to the technician about vehicles that when a Canadian...
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customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.
This informational bulletin provides information for dealers/technicians on when and how to submit a field product...
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report.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE.
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TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN.
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THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
BOOM/RUMBLING NOISE AT HIGHWAY SPEED *NJ
HORN INOPERATIVE AT TIMES.
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*KB
REVISED REAR AXLE FLUID CAPACITY AND FLUID LEVEL CHECKING SPECIFICATION.
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*KB
BIND OR SHUDDER ON TURNS.
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*KB
VIBRATION FELT AND HEARD AT LOW RPM DURING PARKING LOT MANEUVERS.
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*TT
CARGO COVER HANDLE BROKEN.
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*TT
WIPER/WASHER WILL NOT SHUT OFF OR OTHER POSSIBLE ISSUES.
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*TT
GENERATOR PULLEY MAY BECOME LOOSE.
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*TT
NO CRANK NO START NO DIAGNOSTIC TROUBLE CODES.
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*TT
NO DRIVE IN D4 OR D3.
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TO INCLUDE 2005 GMC JIMMY. *TT
PING, POP OR CLICK NOISE FROM UNDER THE REAR.
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*SC
CENTER CONSOLE LID SQUEAK/RATTLE.
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*TT
THROTTLE TIP-IN CLUNK NOISE AT LOW SPEEDS.
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*TT
RUNNING BOARD (ASSIST STEP) BRACKET FASTENER/BOLT REDUCTION.
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*TT
4L60E/4L65E NO REVERSE.
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*TT
INVESTIGATION OF PUMP AREA LEAKS.
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*TT
CDS STICK IN CD PLAYER.
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*EH
OIL LIFE SYSTEM RESET PROCEDURES-TRUCKS.
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BUICK TERAZZA 2005, GMC SIERRA DENALI 2002-2003, GMC B7 CHASSIS MEDIUM DUTY 2003-2005 AND GMC 560 C-SERIES 2003-2005 *SC
CUT OR DAMAGED EDGES ON CARGO OR FLOOR MATS OPTION.
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THIS INCLUDES 2005 CHEVROLET GMC AND BUICK MID SIZED UTILITIES. *EH
HEATED SEAT OPERATION CLARIFICATION.
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*TT
INTERMITTENT STALL DURING LOW SPEED DECELERATION.
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*TT
BUICK EMBLEM COMING OFF GRILLE.
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*TT
UNEVEN APPEARANCE OR LEAN FROM DRIVERS TO PASSENGER SIDE RPO G67.
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*EH
REAR LICENSE PLATE POCKET GASKET LOOSE OR OUT OF POSITION.
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*TT UDATE. *TT
CHANGES TO PERSONALIZATION FEATURES.
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*TT
PROPER POSITIONING OF LUGGAGE CARRIER CROSS RAILS TO AVOID WINDRUSH.
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*TT
NO CRUISE CONTROL AND DIAGNOSTIC TROUBLE CODE P0741.
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*EH
DIAGNOSTIC TROUBLE CODE C0327 WITH OR WITHOUT ADDITIONAL DIAGNOSTIC TROUBLE CODES SETTING.
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*TT
REPEAT FRONT AXLE FLUID LEAK.
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*EH
BROKEN HEAD BOLT REPAIR.
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*TC
SQUEAK, SQUEAL OR WHISTLE NOISE FROM FRONT AXLE.
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*TT
WHINE NOISE FROM REAR AXLE.
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*TT
Electrical
66 bulletinsVehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.
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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
Special Coverage Adjustment - Fuel Level Sensor Contact Wear
Programming And Activation Of Replacement OnStar Modules.
Programming And Activation Of Replacement OnStar Modules.
Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
Special Coverage Adjustment - Fuel Level Sensor Contact Wear
This service bulletin provides information on Module Harvesting.
OnStar Voice Fallback Number Update Some customers may have received a letter from OnStar stating that "We recently...
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tried to provide a software update to the OnStar hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1.
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IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2 The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
This SKU is a Climate Control Module.
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The customer communication requested return of unsold inventory to inspect for a software issue. If the software issue exists it can cause a fan in the climate control system to stay on even when the ignition is turned off. The fan staying on even though the ignition is off can drain the battery, making the vehicle unable to start.
This informational bulletin provides information on key code security rules and information on GM keycode look-up...
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applications.
This informational bulletin provides information on key code security and information on GM key code look up...
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applications.
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...
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when replacing a module.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive...
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finish".
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...
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when replacing a module.
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with...
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conductive finish.
This informational bulletin provides information on control module diagnostics and configuration, programming using...
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the TIS Service Programming System (SPS), set-up and warranty.
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if...
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it is warranty or not.
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...
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rules and regulations for Canada only.
This informational bulletin explains how to update the older Onstar module software to new software over GSA.
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and...
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reprogram modules.
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313...
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Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if...
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it is warranty or not.
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if...
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it is warranty or not
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...
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rules and regulations for Canada only.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
This informational bulletin provides information on communication with OnStar module after Canadian cellular upgrade.
Battery Testing and Warranty Replacement Requirements (North America ONLY)
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
This informational bulletin provides information for warranty codes that are generated by EL-50313 midtronics GR8...
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battery tester/charger.
This informational bulletin provides information on key codes security rules and information on GM key code look up...
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application.
This informational bulletin provides information on key code security and information on GM key code look up...
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applications.
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...
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rules and regulations for Canada only.
This Preliminary Information communication provides information to the technician about vehicles that has a red LED and...
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DTC B2455 setting current in the Vehicle Communication Interface Module after performing Canada upgrade. Technician will need to gain access to the Vehicle Communication Interface Module. After gaining access to the Vehicle Communication Interface Module pull the tape back on the X2 connector then tape the bare wires individually to prevent them from shorting.
This Preliminary Information communication provides information to the technician about vehicles that has a red LED and...
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DTC B2455 setting current in the Vehicle Communication Interface Module after performing Canada upgrade. Technician will need to gain access to the Vehicle Communication Interface Module. After gaining access to the Vehicle Communication Interface Module pull the tape back on the X2 connector then tape the bare wires individually to prevent them from shorting.
10054E - Special Coverage (customer co-pay discontinued).
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The contacts on the fuel level sensor may wear prematurely. This wear could cause the fuel gauge to read empty after filling the tank and cause the malfunction indicator light (MIL) to illuminate. As the fuel level in the tank drops, the MIL may turn off and the gauge may display a reading; however, the reading may indicate a slightly higher level of fuel than what is in the tank. Eventually, as the contacts continue to wear, the fuel gauge will stop working and the MIL will illuminate continuously. If the condition occurs within the stated terms, dealers will install a new design fuel level sensor.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
This informational bulletin provides information on communication with OnStar module after Canadian cellular upgrade.
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic...
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drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance,...
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it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America...
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ONLY)
This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern.
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Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.
This Preliminary Information communication provides information to the technician about vehicles that during battery...
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parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle...
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Communication Interface Modules (VCIM) (GMNA Only)
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP.
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TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP.
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TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON...
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MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON...
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MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC...
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DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE,...
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IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON...
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MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC...
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DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
BUICK/CHEVROLET/GMC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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FUEL LEVEL SENSOR CONTACT WEAR MAY BE PREMATURE. *PE UPDATED 10/5/11. *PE UPDATED 12/5/11. *PE UPDATED 12/6/11. *PE UPDATED 9/30/13. *PE
EI07213 - NO COLD AIR FROM VENTS, A/C INOPERATIVE, BLOWS WARM AIR (RESET HVAC CONTROL MODULE) *NJ
SES LIGHT DUE TO A P2138 - POSSIBLE FUEL LEVEL SENSOR CIRCUIT SHORT.
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*TT
SERVICE 4WD LIGHT ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) C0374 SET.
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*TT UPDATED 10/05/07. *NJ INSPECT WIRING HARNESS TO TRANSFER CASE SPEED SENSORS, REPLACE WIRING HARNESS. UPDATED 7/18/08 *PE
AUTOMATIC HEADLAMP DEFEAT INOPERATIVE AFTER BCM REPLACEMENT.
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*TT
ATTEMPTING TO PROGRAM THE PCM IN THESE PARTICULAR VEHICLES THAT THE SOFTWARE IS FAILING AND IS LOCKING UP THE CONTROLLER.
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*EH
REDUCED POWER LIGHT ON AND DIAGNOSTIC TROUBLE CODE P1680 P1221 AND OR P1271 STORED IN THE POWERTRAIN CONTROL MODULE.
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*EH
125A MEGA FUSE OPENS WHEN ATTEMPTING TO JUMP START.
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*EH
ERRATIC OPERATION OF PERSONALIZATION WITH IGNITION CYCLE.
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*EH
SERVICE 4WD LIGHT ON AND NO COMMUNICATION WITH TRANSFER CASE CONTROL MODULE.
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*EH
AUTOMATIC DUAL ZONE HVAC BATTERY DRAW SUPPLEMENT TO 02-01-39-007A.
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*TT
PROPER CONNECTION INFORMATION TO AVOID BLOWN 125 AMP FUSE AND VARIOUS INTERIOR ELECTRICAL SYSTEM CONDITIONS WHEN JUMP STARTING VEHICLE.
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*TT
Pre-Delivery & Maintenance
58 bulletinsThis service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
Vehicle Recalls
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.
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and Canada.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...
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independent causes (GM Canada Dealers Only).
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
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Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is...
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considered warranty and non-warranty.
This informational bulletin provides a revision for 07-03-10-015B to add the 2013-2014 model years and remove the Saab...
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Warranty Information.
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is...
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considered warranty and non-warranty.
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor...
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Operations and Customer Enthusiasm
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic...
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service.
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor...
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operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what...
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can be approved by TAC and where the electronic parts can be returned to.
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic...
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service.
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor...
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operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor...
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operations and customer enthusiasm.
This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential...
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tools that include consumable parts (U.S. Only).
This technical bulletin provides Warranty Administration - New Labor Codes information.
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that...
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was at fault of the cutomer and how to properly claim them on the warranty paperwork
This informational bulletin provides a single point reference and strategy document to aid in reducing customer...
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comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so...
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that vehicles can be fixed right the first time in for service.
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor...
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operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic...
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service.
This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the...
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warranty transaction submission procedures that support the Personal Property Damage process.
This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor...
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Operations and Customer Enthusiasm
This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor...
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Operations and Customer Enthusiasm
This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential...
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tools that include consumable parts (U.S. Only).
This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer...
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Empowerment Program and Goodwill Cases.
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified...
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labor operation numbers and how to submit CCND.
This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill...
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procedures.
BUICK\CHEVROLET\GMC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. CSC LETTER WAS RECEIVED. *PE
B3606 HEATED SEAT(S) INOPERATIVE AND/OR ADJUSTABLE PEDALS DO NOT RECALL POSITION.
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*SC
B3606 HEATED SEAT(S) INOPERATIVE AND/OR ADJUSTABLE PEDALS DO NOT RECALL.
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*TT
ADJUSTABLE FOOT PEDALS WILL NOT RECALL TO PRE-SELECTED POSITION AND/OR HEATED SEATS INOPERATIVE, DIAGNOSTIC TROUBLE CODE (DTC) B3606.
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*TT
Body & Paint
32 bulletinsThis service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...
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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of...
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chromed aluminum wheels, along with warranty information regarding these conditions.
This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving...
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Speeds
This informational bulletin provides explanation on using the tire sealent in the GM kit as a temporary fix only untill...
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the tire can be properly repaired under the new tire warranty.
This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining,...
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pitting corrosion and/or spotted.
This informational bulletin provides information pre-painting/cleaning process for TPO plastic fascias.
This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin...
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to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
This technical bulletin provides a procedure on how to clean and resurface wheel bead seats.
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for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper...
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cleaners to use to fix the conditions due to multiple causes.
This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon...
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of power fold away mirriors glass shakes or flutters at normal driving speeds
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN...
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TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN.
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VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN.
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VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
ONE OF THE FOLLOWING CONCERNS WHEN PROGRAMMING THE MILEAGE OR THE HOURS INTO AN EXCHANGE INSTRUMENT PANEL CLUSTER THAT...
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IS RECEIVED FROM AN ELECTRONIC SERVICE CENTER (ESC). *NJ
LIFTGATE GLASS WILL NOT LOCK UNLESS LOCK IS PRESS A SECOND TIME.
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*KB
PROGRAMMABLE DOOR UNLOCKING MODE.
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OWNER'S MANUAL INCORRECT FOR THE PROGRAMMABLE UNLOCKING FEATURE ON VEHICLE WITHOUT A DIC. *TT
WIND NOISE GENERATED BY THE PRESENCE OF ROOF RACK CROSS RAILS.
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THE DISTURBANCE BECOMES MORE NOTICEABLE IF THE CROSS RAILS ARE PLACED IN POSITIONS OVER THE DRIVER AND PASSENGER SEATING AREAS. GM TECH LINK. *TT
RUST FOUND IN THE INJECTOR INLET FILTER DURING INJECTOR REPAIRS.
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*TT
OUTSIDE REARVIEW MIRROR VIBRATION.
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*TT
WIND NOISE POSSIBLY GENERATED BY THE PERSENCE OF ROOF CROSS RACK.
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*EH
OUTSIDE REAR VIEW MIRROR MOVES IN THE WRONG DIRECTION COMPARED TO THE SWITCH.
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*EH
PAINT CHIPPING BEHIND FRONT WHEELS/FRONT OF REAR WHEELS, DAMAGED LOWER DOOR/CLADDING AND ROCKER PANELS.
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*TT THIS SERVICE BULLETIN REPLACES 0308111002. *EH UPDATE. *TT
DOORS HARD TO CLOSE. *TT UPDATED 07-24-07.
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*KB
Infotainment
31 bulletinsXM Audio Traffic And Travel Link Availability And Operation.
Information On Requests To Add OnStar Bluetooth Option.
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a...
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feedback form to the GM navigation disc center website.
This Preliminary Information communication provides information to the technicianthat when the radio is replaced the...
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manufactures "enable counter" will need to be cleared for the LED lamp to come on.
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a...
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feedback form to the GM navigation disc center website.
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a...
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feedback form to the GM navigation disc center website.
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.
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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc...
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information.
This preliminary bulletin explains physical damage to radios and IPCs must be reviewed and validated if covered under GM...
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warranty or not.
This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states...
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that they only get a few channels.
This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band.
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Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation...
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Discs .
This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and...
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Instrument Panel Clusters (IPCs)
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.
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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.
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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth.
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Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN.
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THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
TIRE PRESSURE MONITOR FAULT WITH TIRE PRESSURE DISPLAY OF ZERO ON THE INSTRUMENT PANEL.
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*TT
NAVIGATION RADIO LOSES SOME OPTIONS, DIMS OR GOES BLANK AFTER A FEW HOURS OF USE (BULLETIN CANCELLED-NO ACTION REQUIRED).
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*TT
ON THE US8 RADIO, THE FLD BUTTONS SEEM TO BE INOPERATIVE AND WILL NOT ALLOW THE USER TO CHANGE TRACKS ON THE CD BEING PLAYED.
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*TT
NAVIGATION RADIO SYSTEM DOES NOT HAVE COMPLETE COVERAGE.
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GM TECH LINKS. *TT
WHEN PLAYING A CD THE RADIO DISPLAYS THE LAST TRACK NUMBER FOR ABOUT 5 SECONDS, BUT THERE IS NO AUDIO AND THE DISPLAY...
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CHANGES TO READING FOR ABOUT 15 SECONDS. THEN IT MAY PLAY THE CD OR EJECT THE CD WITH A CHECK CD MESSAGE. *TT
INFORMATION ON OBTAINING UPGRADE/UPDATED NAVIGATION DISC.
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*TT
BUZZ TYPE NOISE COMING FROM REAR SPEAKERS.
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*TT UPDATE. *TT
REAR DOOR LOCKS INOPERATIVE SIR LAMP RADIO ONSTAR HAS POOR SOUND QUALITY.
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*EH
Lighting
26 bulletinsThis informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...
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Fog/Driving Lamp Damage.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
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Guidelines.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
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Guidelines.
This Preliminary Information communication provides information to the technician about vehicles that show an error...
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message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.
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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
This Preliminary Information communication provides information to the technician about vehicle's odometer appears...
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to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.
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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and...
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what should be considered warranty replacement and not
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be...
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inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
This informational bulletin provides information to assist dealership personnel with the identification of vehicle...
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headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.
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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park...
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at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
BUICK\CADILLAC\CHEVROLET\GMC\HUMMER\OLDSMOBILE\PONTIAC\SAAB\SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. FCC RULED IN 2002 WIRELESS CARRIERS WOULD NO LONGER RE REQUIRED TO SUPPORT ANALOG WIRELESS NETWORK STARTING IN 2008. *PE CSC LETTER WAS RECEIVED. UPDATED 12/1/08. *PE
HEADLAMP FLICKER OR MOMENTARILY DIM WHILE DRIVING.
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06-06-03-004 SUPPLEMENT. SHORT WHEEL BASE ONLY. *NJ UPDATED 1/30/08. *NJ
LIGHTS FLICKER ERRATIC OPERATION OF VEHICLES ELECTRONICS.
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*KB
SIR LIGHT ON, DTC'S B0022, B0024, B0026, B0042, B0043, B0044.
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*KB
SES LIGHT WITH P0613 OR P0614 ON TECH 2 - DTCS NOT IN SI.
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*TT
4WD SWITCH INDICATOR LIGHTS FLASHING, 4WD INOPERATIVE, DIAGNOSTIC TROUBLE CODES C0327, P0550 SET.
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*TT
DIAGNOSTIC INFORMATION ON HEADLAMPS FLICKER OR MOMENTARILY DIM WHILE DRIVING.
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*TT
INTERMITTENT MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) C0374 OR ERRATIC 4WD/AWD OPERATION.
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*TT
SIR LIGHT ON STEADY AFTER BULB TEST AND NO DIAGNOSTIC TROUBLE CODES (DTCS).
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*TT
HEADLAMPS FLICKER OR DIM WHILE DRIVING.
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*TT
CENTER HIGH-MOUNT STOP LAMP (CHMSL) APPLIQUE LOOSE (RE-TAPE APPLIQUE) *TT UPDATED 11/02/07 *NJ
Transmission
22 bulletinsGM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.
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The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This Preliminary Information communication provides information to the technician that theCam gear alignment can be...
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incorrect after replacing the HVAC mode actuator.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This informational bulletin provides information for Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096...
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TransFlow.
This information was created to inform the technician that the 2-3 upshift and the 3-2 downshift clunk is caused by the...
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releasing of the 2-4 band and application of the 3-4 clutch assembly during an upshift. Also during a 3-2 downshift, the releasing of the 3-4 clutch during the application of the 2-4 band, can cause torque reversal down the output shaft creating a clunk. This is a normal condition.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This warranty administration bulletin provides information on the change in automatic transmission add conditions...
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documentation and claim submissions
This Preliminary Information communication provides information to the technician about vehicles that have an inaccurate fuel gauge.
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Technician should drive the vehicle to duplicate the concern. The fuel gauge will have a tendency to falsely indicate a lower fuel level than what is actually present. The fuel gauge will take a few minutes to show the correct fuel level. On vehicles equipped with an automatic transmission no buffering takes place when the transmission is in park or neutral. This is a normal characteristic and no repairs are necessary. On vehicles equipped with a manual transmission the fuel gauge is buffered in all gears and neutral. There is a timer which starts to count up when the clutch is depressed. When this timer reaches its calibrated value the buffering stops. This is a normal characteristic and no repairs are necessary.
This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test...
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essential tool J-45096 TransFlow.
This Preliminary Information communication provides information to the technician about vehicles that have slip in...
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forward ranges immediately after replacing the input housing. Technician will inspect the 3-4 clutches and the forward clutch oil feed passages for leakage between circuits. Technician should apply regulated compressed air to the 3-4 clutch feed hole and the forward clutch feed hole one at a time with the input housing. Technician will need to replace the input housing if there is an air leak 3-4 clutches.
BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE AND HUMMER: INFORMATION ON PITMAN ARM SHAFT SEAL SERVICE KIT.
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DO NOT REPLACE ENTIRE STEERING GEAR FOR PITMAN SEAL LEAK. TECHNICIANS HAVE BEEN REPLACING ENTIRE STEERING GEARS DUE TO NOT BEING ABLE TO SERVICE JUST LEAKING PITMAN SHAFT SEAL. *PE UPDATED 5/9/11. *PE
GMC: FLUID LEAK FROM TRANSMISSION OIL COOLER LINES DUE TO CORROSION.
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ALL 2000-2006 LIGHT DUTY TRUCKS EQUIPPED WITH THE LIGHT DUTY AUTOMATIC TRANSMISSION. *PE
SLIP CONDITION IN 2ND, 3RD, OR 4TH.
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DAMAGED 2-4 OR 3-4 CLUTCH. *KB UPDATED 10/31/07. *NJ
4L60-E AUTOMATIC TRANSMISSION TORQUE CONVERTER CLUTCH (TCC) SHUDDER, WATER IN TRANSMISSION (REPAIR TRANSMISSION AND...
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REPLACE TRANSMISSION FILLER TUBE, LEVEL INDICATOR AND SEAL). *AK
SERVICE VME-TCC SURGE OR SHUDDER, INVESTIGATION OF WATER INTRUSION INTO THE TRANSMISSION.
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*SC
INSTALLATION OF A POWER STEERING HOSE TO A NEW STEERING GEAR.
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*EH
RELEASE OF REAR TRANSMISSION MOUNT SEPARATE FROM EXHAUST MOUNT.
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*TT
HARSH 1-2 SHIFT. *EH
Fuel System
21 bulletinsThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks...
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using the evaporative emission cart smoke machine and ultrasonic leak detectortools.
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if...
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debris have entered the exhaust system.
This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil...
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additives.
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the...
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usage of E85 fuel in GM vehicles.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
GMC: FUEL GAUGE FLUCTUATION IN PARK OR NEUTRAL, CAUSING THE LOW FUEL LIGHT TO ILLUMINATE.
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*PE
SERVICE VME - FUEL SYSTEM LEAN DTCS P0101 P0171 P0174.
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*TT
FUEL FILTER REPLACEMENT.
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GM TECH LINK. *TT
4WD INOPERATIVE AND OR ERRATIC FUEL GAUGE AND OR DIAGNOSTIC TROUBLE CODE'S.
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*EH
ERRATIC FUEL GAUGE OPERATION AND NEW DIAGNOSTIC VALUES.
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VARIOUS MODELS INCLUDING 2005 CHEVY TRAILBLAZER. *TT
FUEL GAUGE FLUCTUATION IN PARK OR NEUTRAL.
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*TT
Software & Calibration
19 bulletinsOnStar Voice Fallback Number Update
This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation...
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Information and Transaction Submissions Procedure and general content updates.
This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor...
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Operation.
This informational bulletin provides a revision for 13-00-89-004A to include updated information.
This informational bulletin provides a revision for 05-03-07-009E to add the 2014 model year and update the Labor...
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Operations.
This informational bulletin provides a revision for 06-00-89-026J to add the 2014 model year and update the labor...
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operations.
This informational bulletin provides a revision for 09-07-30-018C to add the 2014 model year and update the Labor...
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Operation.
This informational bulletin is a revision for 03-06-03-004G to add the 2014 model year and update the Labor Operation.
This informational bulletin is a revision for 09-00-89-016B to add the 2014 model year and update the labor operation.
This technical service bulletin provides a revision for 07-08-49-020G to add the 2014 model year and update model list.
This informational bulletin provides information on a update for the Electronic Component Exchange Program (U.S.
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and Canada Only)
This technical bulletin provides a revision of 13-00-89-004 to update car issues information for reference...
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information/bulletin PI0746C.
This technical bulletin provides a revision of 10-00-89-017Z to include updated information.
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates.
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Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
GM: SERVICE BULLETIN EXPLAINING WHEN THE SAFETY BELTS ARE SUPPOSED TO LOCK.
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*RM UPDATED 12/6/11. *PE
EATON LOCKING DIFFERENTIAL CHATTER SHUDDER NOISE ON TURNS, EQUIPPED WITH A LOCKING REAR DIFFERENTIAL RPO G80.
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*NJ UPDATED 7/17/2008. *PE
DRIVELINE CLUNK HEARD/FELT WHEN APPLYING OR RELEASING THROTTLE QUICKLY.
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*TT UPDATE. *TT
INTERMITTENT BOOM, RUMBLING NOISE AT HIGHWAY SPEED.
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*TT UPDATED 2/27/08. *NJ
WET FRONT FLOOR CARPET.
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*TT UPDATE. *TT UPDATE. *KB
Brakes
17 bulletinsThis informational bulletin provides information for Disc Brake Warranty Service and Procedures.
This informational bulletin provides technicians with a brake lathe calibration procedure.
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
This Preliminary Information communication provides information to the technician about vehicles that intermittently the...
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cruise control is inoperative or that it will not set around or over 70 mph. Technician will need to insure that all four tires are the same size, brand and have similar wear. Verify the Power Control Module and Electronic Brake Control Module tire calibrations are correct. Technician will now check the Instrument Panel Cluster, Power Control Module and Electronic Brake Control Module data for the wheel speeds at 70 MPH or above and write down the difference for each set of speed data. Technician will need to use a Global Positioning System to determine actual speed and compare it to the Power Control Module and Electronic Brake Control Module readings. If the Global Positioning System and Power Control Module speeds match, suspect front wheel hubs and they should be replaced.
This Preliminary Information communication provides information to the technician the steps needed to diagnose and...
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repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
This informational bulletin provides technicians with a brake lathe calibration procedure.
This Preliminary Information communication provides information to the technician the steps needed to diagnose and...
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repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
ABS LIGHT ON, DTC'S C0265, C0201, U1041 SET AND/OR LOSS OF COMMUNICATION WITH BRAKE MODULE.
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(REGROUND EBCM GROUND). *KB
REAR BRAKE LIGHTS REMAIN ON AND/OR BATTERY GOES DEAD WITH RPO JF4 (ADJUSTABLE PEDALS) ONLY.
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*TT
ABS, RED BRAKE ,SVC AND 4WD LIGHT ON HVAC BLOWER INOPERATIVE.
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*AK UPDATED 1/30/08. *NJ
ABS BRAKE SVC AND 4WD LIGHT ON HVAC BLOWER INOPERATIVE.
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*AK
SQUEAK NOISE ON BRAKE APPLY.
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*TT
INSTALLATION OF AN AFTERMARKET TRAILER BRAKE MODULE.
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*TT
REVISED FRONT BRAKE CALIPER BRACKET MOUNTING BOLT FASTENER TIGHTENING SPECIFICATION.
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*TT
SQUEAK OR A SQUEEGEE TYPE NOISE WHEN THE BRAKE PEDAL IS APPLIED OR RELEASED.
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*EH
APPLICATION OF HORN AT HORN PAD INOPERATIVE.
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RKE FUNCTION FOR PANIC ALARM WORKS. *TT
ANTI-LOCK BRAKE SYSTEM (ABS) LIGHT ON, DIAGNOSTIC TROUBLE CODES (DTCS) C0265, C0201, U1041 SET AND/OR LOSS OF COMMUNICATION WITH BRAKE MODULE.
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*TT UPDATE. *TT
Tires & Wheels
8 bulletinsThis service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...
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ride characteristics of GM cars and trucks.
This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow...
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tire leak and low tire psi message on.
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques...
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used to install wheels onto vehicles
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques...
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used to install wheels onto vehicles
This warranty administration bulletin provide policy information new tire warranty program and global warranty...
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management submission information.
Air Bags & Safety
5 bulletinsThis technical bulletin provides a procedure to complete a terminal replacement or connector re connection to correct a...
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condition of Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set (Inspect and Replace Connector Position Assurance (CPA) Retainer)
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat...
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belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE.
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BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. *RM UPDATED 4/3/12. *PE
AIR BAG INDICATOR LIGHT IS ON.
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*KB UPDATED ON 12/13/07. *NJ
DRIVER AND/OR PASSENGER FRONT SEAT BELTS LOCK UP IN RETRACTED POSITION.
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*TT
Suspension
3 bulletinsThis informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that...
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has a fluid residule from a possible external source from a leaking shaft seal.
GMC/BUICK/OLDSMOBILE/SAAB: BUMP OR THUMP NOISE IS HEARD COMING FROM THE REAR SUSPENSION OR FELT IN THE FLOOR.
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THE INFORMATION AFFECT VEHICLES WITH G67 AUTOMATIC LEVEL CONTROL REAR SUSPENSION. *PE UPDATED 3/30/11. *PE
REVISED STABILIZER SHAFT REPLACEMENT.
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*TT
HVAC & Climate
2 bulletinsA/C Blows Warm Or Poor Performance.
This Preliminary information communicatesthe normal operation of the CJ2 automatic HVAC system
Steering
2 bulletinsSTEERING SYSTEM MOAN, GROAN, SHUDDER AND/OR VIBRATION TYPE NOISE DURING LOW SPEED TURNING MANEUVERS.
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*TT
HISS/RUSH NOISE FROM STEERING (STRG) COLUMN AREA.
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*TT
Hybrid & EV
1 bulletinEV COOLING FAN NOISE CHARACTERISTICS - DO NOT REPLACE EV FAN.
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*TT