2021 Buick Enclave TSBs
645 Technical Service Bulletins across 17 categories
Categories
Engine
181 bulletinsThis service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal...
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characteristics of the vehicle.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This technical bulletin provides a procedure to install dampeners on the purge line to correct a customer concern of a...
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loud tick or rattle noise from the engine compartment.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough...
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idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated and code P023F or P129F is found.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This informational bulletin advises the technician that the engine and related parts will be debited if found that the...
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tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and...
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DTC P0300 that may also be set.
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted andnot start afterward.
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This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...
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possibilities of what may happen using the incorrect filter.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This technical bulletin provides a procedure to install dampeners on the purge line to correct a customer concern of a...
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loud tick or rattle noise from the engine compartment.
This service bulletin provides information for engine oil life monitor operation calculation.
This service bulletin provides information for engine oil life monitor operation calculation.
This bulletin updates the position of General Motors on refinishing aluminum wheels.
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GM has determined that wheel refinishing under warranty will no longer be performed.
This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough...
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idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated and code P023F or P129F is found.
This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough...
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idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated.
This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough...
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idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough...
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idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
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and improve fuel economy.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage...
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patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction...
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Indicator Lamp (MIL) Illuminated.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal...
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characteristics of the vehicle.
This technical bulletin provides repair information to correct a customer concern of an Intermittent Check Engine Lamp...
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On with Various DTCs Set.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage...
Read full bulletin
patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
Read full bulletin
consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...
Read full bulletin
possibilities of what may happen using the incorrect filter.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This engineering information (EI) ends the need for gathering further information from technicians in regard to 3rd row...
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release strap has fray marks and/or does not release to fold down the seat back.
This informational bulletin advised the technician that the engine and related parts will be debited if found that the...
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tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
Read full bulletin
GDS 2.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This service bulletin provides information to dealership personnel on automatic transmission shift and engine...
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driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary information communicates that a customer may experience the radio display screen flickering or blacking...
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out when moving the up/down switch on the passenger seat. The technician is advised that engineering is working on a repair and that no repairs should be made to the vehicle at this time.
This engineering information (EI) is requesting information from technicians to perform the check list provided and...
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contact the engineer listed in regard to the 3rd row release strap has fray marks and/or does not release to fold down the seat back.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This service bulletin provides information to dealership personnel that after performing a brake inspection, brake pad...
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replacement, or any other repair that requires the caliper piston to be reseated may be causing DTC C05B0 to falsely set for eBoost applications.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine...
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needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
Read full bulletin
internal engine damage.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This Preliminary information communicates that a rotational clicking noise heard after engine shut down is a design...
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characteristic and no repairs should be attempted.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal...
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characteristics of the vehicle.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
Read full bulletin
the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This service bulletin provides information to dealership personnel that after performing a brake inspection, brake pad...
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replacement, or any other repair that requires the caliper piston to be reseated may be causing DTC C05B0 to falsely set for eBoost applications.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary information communicates a concern with porosity in the cylinder head casting causing coolant to get...
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into the oil and steps to find and repair it.
This engineering information (EI) closure ends the need to gather further information from technicians in regards to...
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Vehicle Will Not Move When in Drive, Neutral and/or Reverse and DTCs P0746, P0747 Set.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Preliminary information communicates that a customer may notice that the gridlines on the backup camera are very dim.
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They may mention that this occurred after an OTA update. The dealer technician is advised to perform no repairs. The technician is advised that engineering is looking into a resolution and the resolution will be communicated through this PI or a bulletin when it becomes available.
This engineering information (EI) closure ends the need for gathering information from the field in regards to Service...
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AWD Lamp illuminated on driver information center (DIC).
This engineering information (EI) is requesting information from technicians to perform the check list provided and...
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contact the engineer listed in regards to Vehicle Will Not Move When in Drive, Neutral and/or Reverse and DTCs P0746, P0747 Set.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
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Identification.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
Read full bulletin
internal engine damage.
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...
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engine is started while diagnosing for noise from the engine or transmission.
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
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and improve fuel economy.
This engineering information (EI) ends the need for further information from the field in regards to water intrusion at...
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the front door harness connector X500 and/or X600 that results in the door locks to be inoperative.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
Engine Over Heating, Possible Oil/Coolant Leak, Malfunction Indicator Lamp.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This technical bulletin provides repair information to correct a customer concern of Service Engine Soon MIL Illuminated...
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with DTC P2B87 Set.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This engineering informational bulletin is requesting pictures from technicians in regards to water leak issue at...
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Sunroof Window - Rear that drives a warrantable item type of repair.
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged...
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Turbochargers Returned to Warranty Part Center.
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This engineering informational bulletin is requesting information from technicians to perform the check list provided...
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and contact the engineer listed in regards to the Service AWD Lamp illuminated on the driver information center (DIC).
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
Read full bulletin
personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
Read full bulletin
service or aftermarket calibrations.
This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and...
Read full bulletin
DTC P0300 that may also be set.
This engineering informational bulletin is requesting information from technicians to perform the check list provided...
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and contact the engineer listed in regards to the front door harness connector X500 and/or X600 that results in the door locks to be inoperative.
This Preliminary Information communication provides information to the technician about a no start or another concern...
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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint.
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GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).
This technical bulletin provides repair information to correct a customer concern of a Check Engine Lamp Illuminated in...
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the DIC (Driver Information Center), Temperature Gauge Inaccurate, and/or Cooling Fans Continue Running after Vehicle is Turned Off, with DTC P0128 Set.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine...
Read full bulletin
needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
Read full bulletin
personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary information communicates a condition where the Video Processing Control Module is not able to be programmed to the vehicle.
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This PI offeres a couple workarounds while Engineering evaluates the concern.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This Preliminary information communicates a condition where the Video Processing Control Module is not able to be programmed to the vehicle.
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This PI offeres a couple workarounds while Engineering evaluates the concern.
This Preliminary information communicates a condition where the Video Processing Control Module is not able to be programmed to the vehicle.
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This PI offeres a couple workarounds while Engineering evaluates the concern.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This engineering informational bulletin is requesting information from technicians to perform the check list provided...
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and contact the engineer listed in regards to the A/C not cooling the vehicle cabin and/or the A/C air is not cold coming from the vent.
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction...
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Indicator Lamp (MIL) Illuminated?.
This engineering informational bulletin is requesting information from technicians to perform the check list provided...
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and contact the engineer listed in regards to the A/C not cooling the vehicle cabin and/or the A/C air is not cold coming from the vent.
This engineering information (EI) is requesting information from technicians to perform the check list provided and...
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contact the engineer listed in regards to Loss of Power, Instrument Panel Cluster (IPC) Gauges are Inoperative and/or Fluctuate, Multiple Warning Lights on DIC.
This engineering informational bulletin is requesting information from technicians to perform the check list provided...
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and contact the engineer listed in regards to the A/C not blowing cold air. Engineering is request pictures.
This service bulletin provides diagnostic information for the technician regarding a customer concern of engine...
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overheating, cooling system contaminated with engine oil.
This service bulletin provides repair information to correct a customer concern of a Check Engine Light Displayed on...
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Driver Information Center (DIC), Engine Cooling Fan Windmilling, DTC P0494 Set.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides diagnostic aid procedure to perform inspections to determine if the engine needs to be...
Read full bulletin
replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
Read full bulletin
and improve fuel economy.
This service bulletin provides diagnostic information for the technician regarding a customer concern of engine...
Read full bulletin
overheating, cooling system contaminated with engine oil.
This service bulletin provides repair information to correct a customer concern of a Check Engine Light Displayed on...
Read full bulletin
Driver Information Center (DIC), Engine Cooling Fan Windmilling, DTC P0494 Set.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides diagnostic aid procedure to perform inspections to determine if the engine needs to be...
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replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
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and improve fuel economy.
This Preliminary information communicates that a dealer may encounter a vehicle that is making a grinding or growling...
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noise on the first few brake applications after the vehicle has been sitting overnight. The dealer is instructed to perform no repairs at this time as engineering is looking into a repair. The dealer is advised that this PI will be converted into a bulletin with repair instruction when updated parts are available.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This engineering information (EI) is requesting information from technicians to perform the check list provided and...
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contact the engineer listed in regards to Loss of Power, Instrument Panel Cluster (IPC) Gauges are Inoperative and/or Fluctuate, Multiple Warning Lights on DIC.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This Preliminary information communicates a condition where the radio may display a :connection not availale, please call OnStar agent".
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This bulletin advises that Engineering is working on a software solution that will prevent the message from displaying when listening to non-SXM sources, but still allow the message to display when a loss of connectivity exists and the user is attempting to play Sirius XM.
This Preliminary information communicates that a dealer may encounter a vehicle that is making a grinding or growling...
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noise on the first few brake applications after the vehicle has been sitting overnight. The dealer is instructed to perform no repairs at this time as engineering is looking into a repair. The dealer is advised that this PI will be converted into a bulletin with repair instruction when updated parts are available.
This engineering informational bulletin is requesting information from technicians to perform the check list provided...
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and contact the engineer listed in regards to the Service AWD Lamp illuminated on the Driver Information Center (DIC) and also having multiple DTCs set.
This engineering informational bulletin is requesting information from technicians to perform the check list provided...
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and contact the engineer listed in regards to the Service AWD Lamp illuminated on the Driver Information Center (DIC) and also having multiple DTCs set.
This service bulletin provides diagnostic aid procedure to perform inspections to determine if the engine needs to be...
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replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This engineering informational bulletin is requesting pictures from technicians in regards to water leak issue at...
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Sunroof Window - Rear that drives a warrantable item type of repair.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This Preliminary information communicates that a dealer may encounter a vehicle that is making a grinding or growling...
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noise on the first few brake applications after the vehicle has been sitting overnight. The dealer is instructed to perform no repairs at this time as engineering is looking into a repair. The dealer is advised that this PI will be converted into a bulletin with repair instruction when updated parts are available.
This engineering informational bulletin is requesting pictures from technicians in regards to water leak issue at...
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Sunroof Window - Rear that drives a warrantable item type of repair.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
Read full bulletin
Dealers Only).
This Preliminary information communicates that a dealer may encounter a vehicle that is making a grinding or growling...
Read full bulletin
noise on the first few brake applications after the vehicle has been sitting overnight. The dealer is instructed to perform no repairs at this time as engineering is looking into a repair. The dealer is advised that this PI will be converted into a bulletin with repair instruction when updated parts are available.
This engineering informational bulletin is requesting information from technicians to perform the check list provided...
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and contact the engineer listed in regards to the A/C not blowing cold air. Engineering is request pictures.
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
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Identification.
This technical bulletin provides repair information to correct a customer concern of the Service Engine Soon Lamp...
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illuminated and/or Service Power Brake Assist message displayed, with DTCs P0557 or P0558 Stored.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary information communicates a condition where the radio may display a :connection not availale, please call OnStar agent".
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This bulletin advises that Engineering is working on a software solution that will prevent the message from displaying when listening to non-SXM sources, but still allow the message to display when a loss of connectivity exists and the user is attempting to play Sirius XM.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC...
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P0300 that may also be set.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
Pre-Delivery & Maintenance
154 bulletinsThis service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may...
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not pass California smog inspection or smog inspection in other states.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This service bulletin provides repair information to correct a customer concern of Vehicle Will Not Lock and Unlock...
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(Loss of Active Functions) Crank or Start (Loss of Passive Functions) with DTC P0513 Set.
This service bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock (Active...
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Functions Work) but Will Not Crank or Start (Loss of Passive Functions Do Not Work).
This service bulletin provides repair information to correct a customer concern of No Crank, No Start, Quick...
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Start/Stall, No FOB Detected, Key FOBs Inoperative, B3924 00, B3925 00, B3926 00, B3927 00, B3928 00 Set.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...
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that request to disable or enable content.
This service bulletin provides information on proper use of floor mats.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.
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Only).
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
Read full bulletin
before being sold (prepping) to the customer.
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...
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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...
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(WPC) Parts Return Program.
This service bulletin provides a procedure to correct a customer concern of Shudders or Shakes at Low Speeds.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
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identification for warranty transactions (U.S. Only).
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
This service bulletin provides repair information to correct a customer concern of No Crank, No Start, Quick...
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Start/Stall, No FOB Detected, Key FOBs Inoperative, B3924 00, B3925 00, B3926 00, B3927 00, B3928 00 Set.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This service bulletin provides information for dealers/technicians on the process to disable and enable passive...
Read full bulletin
unlocking.
This service bulletin describes the U.S.
Read full bulletin
Dealer Special Tool Loan Program process.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
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operation.
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
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replacements.
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.
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Dealers Only).
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...
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the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...
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repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle...
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services and maintenance on vehicles originating/sold in Canada.
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
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replacements.
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
Read full bulletin
Only).
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
Read full bulletin
before being sold (prepping) to the customer.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
Read full bulletin
causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on proper use of floor mats.
This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME)...
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FAQs.
This service bulletin provides information for dealers/technicians on the process to disable and enable passive...
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unlocking.
This service bulletin provides technicians with information to help identify the differences between what is considered...
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a fluid leak, and what is considered fluid seepage.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
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Assistance Center (TAC).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
Read full bulletin
programs.
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...
Read full bulletin
shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This service bulletin provides a procedure to correct a customer concern of Shudders or Shakes at Low Speeds.
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...
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that request to disable or enable content.
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing...
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Vehicle from Canada to the United States.
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...
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(WPC) Parts Return Program.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
and Canada Dealers Only).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
Read full bulletin
Only).
This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the...
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Pico Scope.
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing...
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Vehicle from Canada to the United States.
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
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warped or misshapen.
This service bulletin provides information for dealers/technicians on Over the Air (OTA) and In Market Enhancement (IME)...
Read full bulletin
FAQs.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
Read full bulletin
causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs.
This service bulletin describes the U.S.
Read full bulletin
Dealer Special Tool Loan Program process.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
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Assistance Center (TAC).
This service bulletin provides repair information to correct a customer concern of Rear View Camera Issues - DTCs B395A,...
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B395B, B395C, B101E, B101D.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This service bulletin provides a procedure to correct a customer concern of Shudders or Shakes at Low Speeds.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
Read full bulletin
Only).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This service bulletin provides information on proper use of floor mats.
This service bulletin provides repair information to correct a customer concern of Rear View Camera Coaxial Related...
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Issues - DTCs B395A, B395B, B395C, B101E, B101D.
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.
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Dealers Only).
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
Read full bulletin
vehicles before being sold (prepping) to the customer.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
Read full bulletin
Spin-On Oil Filters.
This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs.
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted...
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to GM for payment.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
Read full bulletin
identification for warranty transactions (U.S. Only).
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
Read full bulletin
operation.
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S.
Read full bulletin
Only).
This service bulletin provides information for dealers/technicians on the process to disable and enable passive...
Read full bulletin
unlocking.
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...
Read full bulletin
the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
This service bulletin provides information for dealers/technicians on the process to disable and enable passive...
Read full bulletin
unlocking.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...
Read full bulletin
that request to disable or enable content.
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
Read full bulletin
the warranty transaction submission procedures that support the Personal Property Damage process.
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...
Read full bulletin
(WPC) Parts Return Program.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
Read full bulletin
Only).
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
Read full bulletin
E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.
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and Canada.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
Read full bulletin
Spin-On Oil Filters.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
Read full bulletin
causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...
Read full bulletin
the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs...
Read full bulletin
(North America ONLY).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
Read full bulletin
submit a Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
Read full bulletin
submit a Pre-Repair Authorization (PRA).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
Read full bulletin
Only).
This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
Read full bulletin
replacements.
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
Read full bulletin
warped or misshapen.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
Read full bulletin
Spin-On Oil Filters.
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...
Read full bulletin
that request to disable or enable content.
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center...
Read full bulletin
(WPC) Parts Return Program Information.
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
Read full bulletin
vehicles before being sold (prepping) to the customer.
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.
Read full bulletin
Dealers Only).
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
Read full bulletin
Spin-On Oil Filters.
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...
Read full bulletin
independent causes (GM Canada Dealers Only).
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
Read full bulletin
replacements.
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...
Read full bulletin
replacements.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
Read full bulletin
Spin-On Oil Filters.
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
Read full bulletin
Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front...
Read full bulletin
grille or radiator area.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
Read full bulletin
operation.
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...
Read full bulletin
that request to disable or enable content.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
Read full bulletin
Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
Read full bulletin
programs.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
Read full bulletin
programs.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA).
This service bulletin provides information for dealers/technicians on the process to disable and enable passive...
Read full bulletin
unlocking.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA).
This service bulletin provides information for dealers/technicians on the process to disable and enable passive...
Read full bulletin
unlocking.
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
Read full bulletin
Dealers Only).
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...
Read full bulletin
the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
Read full bulletin
identification for warranty transactions (U.S. Only).
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...
Read full bulletin
the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2021 and newer model year vehicles with RPO ATH (U.S. Only).
This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs...
Read full bulletin
(North America ONLY).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
Read full bulletin
vehicles before sold (prepping) to the customer.
This service bulletin provides information for dealers/technicians on Vehicles that Will Not Hold Set Cruise Control...
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Speed in Enhanced Cruise Control Mode.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA).
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
Read full bulletin
warped or misshapen.
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.
Read full bulletin
Only).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA).
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S.
Read full bulletin
Only).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA).
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.
Read full bulletin
Only).
This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated...
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(CCND) Labor Operation Numbers.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
Read full bulletin
Pre-Repair Authorization (PRA) (US dealers only).
Other
56 bulletinsThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
This PI gives the dealer direction on a shudder shake low speed for a possible fluid condition.
This PI gives the dealer direction on a shudder shake low speed for a possible fluid condition.
New Vehicle Monitoring Programs Section in IVH
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...
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system and replace the parts that may be contaminated due to oil in system.
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...
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system and replace the parts that may be contaminated due to oil in system.
This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM...
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technical assistance case using the dealer case management tool.
This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...
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U**** Byte 71 DTC.
This technical bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock...
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(Active Functions Work) but Will Not Crank or Start (Loss of Passive Functions Do Not Work)
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This Preliminary information communicates information for terminal concerns at X203
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and...
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verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
This technical bulletin provides a procedure to correct the condition of Shudders or Shakes at Low Speeds.
This Preliminary information communicates diagnostics aids for rear view camera issues that may be encountered.
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and...
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verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
This Preliminary information communicates informationto diagnose DTC C056D or C056E.
This technical bulletin advises the technician to rest the MIL and diagnose additional DTCs for why the code is setting...
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and disabling the start/stop system.
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
This technical bulletin provides a procedure to install dampeners on the purge line to eliminate the customers concern.
This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...
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U**** Byte 71 DTC.
This Preliminary information communicates diagnostics aids for rear view camera issues that may be encountered.
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Preliminary information communicates informationto diagnose DTC C056D or C056E.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This Preliminary information communicates a process to correct theconcern of Unable to contact OnStar after the 3G EOL...
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on 2015-2022 model year vehicles in the United States.
This Preliminary information communicates informationto diagnose DTC C056D or C056E.
This Preliminary information communicates a noise from the purge hose heard in the vehicle and the repair preliminary...
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instructions to dampen this noise. PI was modified to add a special labor operation for this PI.
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
This technical bulletin provides a procedure to repair a condition of Squeak, Rattle or Creak Noise Originating from...
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Second Row Seat Area by following the procedure outlined within the bulletin.
This technical bulletin provides a procedure to repair a condition of Squeak, Rattle or Creak Noise Originating from...
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Second Row Seat Area by following the procedure outlined within the bulletin.
This technical bulletin provides a procedure on a flutter and/or buzz type noise heard from the rear of the vehicle.
This Preliminary information communicates a noise from the purge hose heard in the vehicle and the repair preliminary...
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instructions to dampen this noise. PI was modified to add a special labor operation for this PI.
This informational bulletin provides information on proper use of floor mats.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This Preliminary information communicates a noise from the purge hose heard in the vehicle and the repair preliminary...
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instructions to dampen this noise.
This Preliminary information communicates noise condition that has been identified and the repair that is in process.
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A special Labor Operation was added for tracking purposes only. All models associated with the in process repair have been added to this PI.
Customer Satisfaction Program - Certain 2021 model year Buick Enclave and Chevrolet Traverse vehicles were delivered without floor mats.
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Dealers will install standard floor mats.
Customer Satisfaction - Certain 2021 model year Buick Enclave and Chevrolet Traverse vehicles do not have the accessory...
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all-weather floor mats that were invoiced for the vehicle. Dealer will install floor mats.
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
Electrical
49 bulletinsThis Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...
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DTC'ss
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...
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DTC's
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...
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DTC's
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...
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DTC's
The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the...
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load on the system that may be causing a drain.
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use...
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for certain repairs, such as Wiring Harness Repairs.
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...
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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...
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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
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repairing wiring harnesses.
This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the...
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load on the system that may be causing a drain.
This service bulletin provides information on key code security rules and information on GM keycode look-up applications...
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(U.S).
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...
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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.
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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...
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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...
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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...
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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) FAQs.
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
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repairing wiring harnesses.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This technical bulletin provides repair information to correct a customer concern of Rear Driveline Module Audible Noise...
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Heard Between 20-70MPH.
This technical bulletin provides repair information to correct a customer concern of Rear Driveline Module Audible Noise...
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Heard Between 20-70MPH.
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) FAQs.
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...
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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This technical bulletin provides repair information to correct a customer concern of Water Intrusion at Front Door...
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Harness Connector X500 and/or X600.
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to...
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increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) FAQs.
This service bulletin provides information for U.S.
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dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.
This service bulletin provides information for U.S.
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dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.
This service bulletin provides information on Module Harvesting.
This service bulletin provides repair information to correct a customer concern of a Service AWD Message in DIC at...
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Ignition On with DTC C056D Set.
This service bulletin provides information for U.S.
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dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.
This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and...
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causing a battery draw.
This service bulletin provides information for U.S.
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dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.
This service bulletin provides repair information to correct a customer concern of a Service AWD Message in DIC at...
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Ignition On with DTC C056D Set.
This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and...
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causing a battery draw.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...
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replacements.
This Preliminary information communicates that a customer may bring a vehicle in with an SES light on.
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If the technician finds a code P2B87 (auxiliary coolant pump underspeed) set in the ECM they are directed to not replace the G17 heater coolant pump because this will not fix the concern. The techician is instructed to clear the code and release the vehicle to the customer with the explanation that an updated calibration will be released in the future to address the code setting.
This Preliminary information communicates that a customer may bring a vehicle in with an SES light on.
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If the technician finds a code P2B87 (auxiliary coolant pump underspeed) set in the ECM they are directed to not replace the G17 heater coolant pump because this will not fix the concern. The techician is instructed to clear the code and release the vehicle to the customer with the explanation that an updated calibration will be released in the future to address the code setting.
Brakes
36 bulletinsThis service bulletin provides information for the technicians to use a Customer Concern Verification sheet to...
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facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This technical bulletin provides repair information to correct a customer concern of hearing front brake grind/groan...
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noise after sitting overnight.
This service bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customer...
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concern of wheel clicking.
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This technical bulletin provides repair information to correct a customer concern of hearing front brake grind/groan...
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noise after sitting overnight.
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This technical bulletin provides repair information to correct a customer concern of hearing front brake grind/groan...
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noise after sitting overnight.
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This technical bulletin provides repair information to correct a customer concern of hearing front brake grind/groan...
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noise after sitting overnight.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This technical bulletin provides repair information to correct a customer concern of hearing front brake grind/groan...
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noise after sitting overnight.
This technical bulletin provides repair information to correct a customer concern of hearing front brake grind/groan...
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noise after sitting overnight.
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
This technical bulletin provides repair information to correct a customer concern of hearing front brake grind/groan...
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noise after sitting overnight.
This bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customers concern of...
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wheel clicking.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
This technical bulletin provides repair information to correct a customer concern of hearing front brake grind/groan...
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noise after sitting overnight.
This technical bulletin provides repair information to correct a customer concern of hearing front brake grind/groan...
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noise after sitting overnight.
This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector...
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and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors.
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
This technical bulletin provides repair information to correct a customer concern of hearing front brake grind/groan...
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noise after sitting overnight.
This technical bulletin provides repair information to correct a customer concern of hearing front brake grind/groan...
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noise after sitting overnight.
Service Update. Certain vehicles may have a damaged connector pin/terminal on the Anti-Lock Braking System module.
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A damaged connector pin/terminal could result in a loss of ABS/Stabilitrak function. Dealers will replace the Electronic Brake Control Module and Brake Pressure Modulator.
This technical bulletin provides repair information to correct a customer concern of Electronic Park Brake Applying...
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Intermittently After Vehicle Shutdown without DTC?s.
This technical bulletin provides repair information to correct a customer concern of hearing front brake grind/groan...
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noise after sitting overnight.
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
This bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customers concern of...
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wheel clicking.
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...
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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
Body & Paint
33 bulletinsThis preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when...
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addressing underbody component corrosion with customers.
This technical bulletin provides a procedure to correct the condition of Sunroof Wind / Air Deflector Inoperative.
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...
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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the...
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shipping film.
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...
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Guidelines.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...
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Aluminum Wheels.
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
This Preliminary information communicates information to help diagnose inoperative rear liftgate logo.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This Preliminary information communicates information to help diagnose inoperative rear liftgate logo.
This technical bulletin provides a procedure to correct the condition Sunroof Wind / Air Deflector Inoperative.
This service bulletin provides information on Paintless Dent Repair Process.
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...
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Guidelines.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This service bulletin provides repair information to correct a customer concern of Intermittent Door Locks Inoperative,...
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DTCs B3125, B3130, B3135, B3979, B3980, Various U codes, IP Lamps Illuminate, Immobilizer, Unwanted Horn or Hazard Flasher Operation.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
Customer Satisfaction Program - certain vehicles may have a condition where both rear wheelhouse and the driver side hem flange have missing sealer.
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Dealers are to apply the missing sealer.
Customer Satisfaction Program - Certain vehicles may have a condition where both rear wheelhouse flanges have missing sealer.
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Dealers are to apply the missing sealer
Customer Satisfaction Program.
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Certain vehicles may have an open hem flange on the drivers rear side wheelhouse. Dealers are to apply the missing sealer on the drivers side rear wheelhouse.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint...
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percentage.
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and...
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that it is considered a normal condition.
This service bulletin provides a service procedure to correct a customer concern of Power Liftgate Stops When Opening...
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and/or Will Not Close from Open Position DTC B153F Sets.
This service bulletin provides a service procedure to correct a customer concern of Power Liftgate Stops When Opening...
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and/or Will Not Close from Open Position DTC B153F Sets.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
Thins informational bulletin provides information on Paint-less Dent Repair Process.
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...
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Aluminum Wheels.
This Preliminary information communicates that a customer may come to the dealer with a complaint of a hum, drone or pulsing type noise at times.
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On investigation the dealer may discover that this concern only occurs when the customer is driving with one or both rear windows down or one front window down. The dealer is instructed to advise the customer that if this is occurring with rear windows down to open a front window or the sunroof (if equipped) or if it is occurring with a front window down to open the other front window or the sunroof (if equipped) to alleviate this concern.
Transmission
30 bulletinsThe service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...
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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.
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The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This informational bulletin describes/outlines the process for the 9T65 Automatic Transmission Replacement Pilot Program (U.S.
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Only).
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...
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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
This informational bulletin describes/outlines the process for the 9T65 Automatic Transmission Replacement Pilot Program (U.S.
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Only).
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This service bulletin provides repair information to correct a customer concern of Blue or Black Screen and Service Rear...
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Vision System Message on Radio Display Shifting into Reverse.
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...
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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
This informational bulletin describes/outlines the process for the 9T65 Automatic Transmission Replacement Pilot Program (U.S.
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Only).
This service bulletin provides repair information to correct a customer concern of Blue or Black Screen and Service Rear...
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Vision System Message on Radio Display Shifting into Reverse.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This service bulletin provides repair information to correct a customer concern of Blue or Black Screen and Service Rear...
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Vision System Message on Radio Display Shifting into Reverse.
This informational bulletin describes/outlines the process for the 9T65 Automatic Transmission Replacement Pilot Program (U.S.
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Only).
This informational bulletin describes/outlines the process for the 9T65 Automatic Transmission Replacement Pilot Program (U.S.
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Only).
This Preliminary information communicates to perform a transmission fluid drain and fill to correct a TCC shudder...
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concern.
This Preliminary information communicates to perform a transmission fluid drain and fill to correct a TCC shudder...
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concern.
This Preliminary information communicates to perform a transmission fluid drain and fill to correct a TCC shudder...
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concern.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This informational bulletin describes/outlines the process for the 9T65 Automatic Transmission Replacement Pilot Program (U.S.
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Only).
This informational bulletin describes/outlines the process for the 9T65 Automatic Transmission Replacement Pilot Program (U.S.
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Only).
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This informational bulletin describes/outlines the process for the 9T65 Automatic Transmission Replacement Pilot Program (U.S.
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Only).
This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been...
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repaired for the flare and its still noticed.
Fuel System
27 bulletinsThis PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and...
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advises of warranty direction.
This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State...
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who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for...
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analysis.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This bulletin provides a procedure to replace the FPDCM if found to cause customers concerns of Crank No Start,...
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Stalling, Loss of Power, Fuel Gauge Inoperative/Erratic, MIL Illuminated - DTC P023F and/or P129F Set.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This bulletin provides a procedure to replace the FPDCM if found to cause customers concerns of Crank No Start,...
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Stalling, Loss of Power, Fuel Gauge Inoperative/Erratic, MIL Illuminated - DTC P023F and/or P129F Set.
This bulletin provides a procedure to replace the FPDCM if found to cause customers concerns of Crank No Start,...
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Stalling, Loss of Power, Fuel Gauge Inoperative/Erratic, MIL Illuminated - DTC P023F and/or P129F Set.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure...
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the line is reinstalled correctly to avoid a no/low fuel pressure situation.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
Special Coverage - certain vehicles may have a condition that could cause the mounting bracket on the front exhaust pipe to separate from the pipe.
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If this condition occurs, a hole may develop in the exhaust pipe at the bracket location, and a rattling or increased exhaust noise may be heard. Dealers are to replace the front exhaust pipe as necessary. The repairs will be made at no charge to the customer.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable...
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diesel fuel.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This Preliminary information communicates a poor weld or low weld adhesion for the bracket on the Bank 2 front exhaust...
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pipe causing multiple possible concerns and the recommended repairs. Added 2020 MY. Added 2021 Model Year and added all possible affected countries. Corrected direction and add 2022 MY.
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
Lighting
26 bulletinsAmendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a...
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written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owners manual and warranty insert containing this information in English and Spanish.
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a...
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written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owners manual and warranty insert containing this information in English and Spanish.
This service bulletin provides a procedure to replace the FPDCM if found to cause customers concerns of Crank No Start,...
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Stalling, Malfunction Indicator Lamp (MIL) Illuminated DTC P023F or P129F Set.
This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL)...
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Illuminated - DTC P3055 Set.
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...
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Replaced During Warranty Coverage Period.
This service bulletin provides a procedure to replace the FPDCM if found to cause customers concerns of Crank No Start,...
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Stalling, Malfunction Indicator Lamp (MIL) Illuminated DTC P023F or P129F Set.
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance...
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Schedules.
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...
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Replaced During Warranty Coverage Period.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...
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Coverage Period.
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...
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Tires and PDI installed Limited Production Option (LPO) Tires.
This Preliminary information communicates information forIntellibeam headlamp inoperative and to inspect the low speed...
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data line.
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...
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Fog/Driving Lamp Damage.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...
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Coverage Period.
This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.
This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...
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Coverage Period.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This service bulletin provides information on an Accessory Lighted Sill Plate that Does Not Illuminate or Intermittently...
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Illuminates.
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...
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Tires and PDI installed Limited Production Option (LPO) Tires.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty...
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Coverage Period.
This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL)...
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Illuminated - DTC P3055 Set.
Tires & Wheels
14 bulletinsThis service bulletin provides information on Tire Sidewall Irregularities.
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM...
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Vehicles.
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
This informational bulletin provides Information on Wheel Drive Shaft Replacement and Nut Removal Damage.
This informational bulletin provides Information on Wheel Drive Shaft Replacement and Nut Removal Damage.
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...
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ride characteristics of GM cars and trucks.
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...
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ride characteristics of GM cars and trucks.
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance,...
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Shake, Flat Spotting) of GM Original Equipment Tires.
Infotainment
12 bulletinsImprovements to OnStar functionality.
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During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and...
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how to reset/clear the message.
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and...
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how to reset/clear the message.
This technical bulletin provides repair information to correct a customer concern of U170 Radio Software Update.
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and...
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how to reset/clear the message.
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and...
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how to reset/clear the message.
This service bulletin provides repair information on Radio Software Version U168 Update to correct customer concerns of...
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radio software issues.
This service bulletin provides repair information to correct a customer concern of Rear View Camera Display Gridlines...
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Dim.
This service bulletin provides information on Terms and Conditions/Privacy Statement App (TCPS App) Guide for...
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infotainment systems in a default factory demo mode.
This service bulletin provides U157 software update information to correct customer concerns of radio Software related...
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issues.
This service bulletin provides information to aid a dealer/customer concern of Radio Unwanted Phantom Touch or...
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Non-Responsive to Touch After Cleaning/Disinfecting Radio Display.
This service bulletin provides information to aid a dealer/customer concern of Radio Unwanted Phantom Touch or...
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Non-Responsive to Touch After Cleaning/Disinfecting Radio Display.
Hybrid & EV
8 bulletinsThis service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or...
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USB Receptacle Inoperative.
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with certain ISO...
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updates on Apple 15 phones and advises customer to update their phone to the lastest ISO update.
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the latest...
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ISO update on Apple 15 phones.
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest...
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ISO update on Apple 15 phones.
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest...
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ISO update on Apple 15 phones.
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or...
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USB Receptacle Inoperative.
Software & Calibration
6 bulletinsThis service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This Preliminary information communicates that there some service parts released to dealers missing software.
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This Preliminary information communicates that there some service parts released to dealers missing software.
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
Suspension
5 bulletinsThis technical bulletin provides a procedure to inspect and if need be, to remove the lower strut isolator to clean and...
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scuff if the spring was rubbing against the fender area.
This technical bulletin provides a procedure to inspect and if need be, to remove the lower strut isolator to clean and...
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scuff if the spring was rubbing against the fender area.
This technical bulletin provides a procedure to inspect and if need be, to remove the lower strut isolator to clean and...
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scuff if the spring was rubbing against the fender area.
This technical bulletin provides a procedure to inspect and if need be, to remove the lower strut isolator to clean and...
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scuff if the spring was rubbing against the fender area.
This technical bulletin provides a procedure to modify the rear suspension rebound pin and reinstall to correct a...
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condition of Squeak/Creak Noise from Rear Suspension.
Air Bags & Safety
3 bulletinsThis Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
This Preliminary information communicates assistance in locating theRear seat belt comfort guidesin the parts catalog.
This service bulletin provides information on availability for a seat belt extender.
HVAC & Climate
3 bulletinsThis service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...
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weather climates and testing those batteries.
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
Steering
2 bulletinsThis Preliminary information communicates that a vehicle may come to the dealer with a "Service Steering Message" and no...
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codes set that pertain to the steering system. The technician is instructed to look for a P0128 and if it is set to diagnose that code and see if the message will clear.
This service bulletin provides a procedure to correct a customer concern of Loss of Power Steering Assist, Service Power...
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Steering and/or Steering Assist is Reduced Drive with Care Message Displayed on Driver Information Center (DIC).