2014 BMW Z4 TSBs

when placing the key against the steering column.

plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.

modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date

timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date.

chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date

plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.

pump that increases frequency when increasing the engine RPM. Wear on the engine oil pump chain drive and timing chain sprockets.

replaces SI B11 14 17 dated February 2018.

The Service Engine Soon lamp and Engine Malfunction warning are illuminated, and the vehicle has reduced power output. Various faults related to VANOS operation are stored in the DME. While performing the test plan, the results may appear to be inconclusive because the fault will not clear from DME fault memory. CAUSE This is due to a programming error associated with ISTA/P 2.49 and lower. The error is corrected with ISTA/P 2.50.2 or higher.

INFORMATION The current version of ETK has an error on screen 13_1417: ""High -pressure pump/Tubing."" When selecting the high-pressure pump, the screen states ""only in conjunction with injector."" Disregard this statement and only replace the high-pressure pump. If injectors need to be replaced, enter the VIN of the vehicle into the ETK and select the part numbers found on screen 13_1416: ""High-pressure rail/injector/mounting."" Always enter the VIN for the vehicle into ETK when searching for parts. When the ETK is corrected, this SIB will be updated. WARRANTY INFORMATION Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/224...5/4/2015"

When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. CAUSE When the vehicle is parked overnight the engine oil pressure will equalize and may leak past the turbo charger exhaust side turbine seal.

dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

Due to an error in the DME (Digital Motor Electronics) software, the required oxygen sensor onboard diagnostics (OBD) is not functioning. As a result, the ""Readiness bit"" confirming a successful completion of the oxygen sensor diagnostics will not be set. In order to remedy the situation, BMW is conducting a Voluntary Emissions Recall Campaign to reprogram the control units (DME) on all affected vehicles."

SUBJECT N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. CAUSE When the vehicle is parked overnight the engine oil pressure will equalize and may leak past the turbo charger exhaust side turbine seal.

A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.

The Service Engine Soon (MIL) lamp is on and the following faults are stored in the DME fault code memory. BN2000 (E-Series) vehicles: * 2D22: Oxygen sensor downstream of catalytic converter, electric: open circuit BN2020 (F-Series) vehicles: * 12AB04: Oxygen sensor downstream of catalytic converter, electric: open circuit * 12AC04: Oxygen sensor downstream of catalytic converter 2, electric: open circuit These faults may occur sporadically after a long MSA engine stop. Unfavorable DME software diagnostics (fault is erroneous) This software error affects vehicles produced from 3/2013 to 6/2013, as well as older vehicles which have been programmed during service work to a current integration level of Xxxx-13-03-5xx.

INFORMATION Not applicable.

whichever occurs first, as determined from the vehicle's original in-service date select the ""Vehicle Comment"" button to display the extended coverage information. The terms of the original New Vehicle/SAV Limited Warranty and applicable emissions warranty still apply. BMW NA will not provide warranty coverage to any Settlement Class Member's vehicle containing modifications or alterations to the turbocharger or its wastegates (software, hardware or otherwise), or evidencing other conditions not normally covered under the original New Vehicle/SAV Limited Warranty or applicable emissions warranty. Modifications excluded from warranty coverage include any aftermarket parts that affect the turbocharger system, or if there are other conditions that would normally exclude it from warranty coverage."

The Service Engine Soon lamp is illuminated; Engine Malfunction warning is illuminated; and the vehicle has reduced power output. Various faults related to VANOS operation are stored in the DME. While performing the test plan, the results may appear to be inconclusive because the fault will not clear from DME Fault Memory. The ISTA/D diagnostic test plan does incorporate a VANOS bleed function, but it does not advise the technician to bleed the VANOS system after a VANOS or engine oil supply component replacement. CAUSE This is due to an error in the current level of ISTA/D. The error will be corrected with ISTA/D 2.41.0.

The customer may complain that during the cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. Various misfire fault codes (e.g., 29CC, 29D2, 29D1, 29D0, 29C0, 29CF) may be stored in the DME control module. The engine rough running complaint can be reproduced on a cold start in the workshop. During the course of diagnosis, the spark plugs, removed from the misfiring cylinders after the problem was reproduced, are found to be soaked (""wet"") with fuel, while the injector tips are covered with a layer of carbon deposit. Possible cause: high-pressure injector failure (leakage or incorrect spraying pattern) due to internal wear or unfavorable stock of tolerances IMPORTANT: For comprehensive N54 drivability diagnostics, always refer to the ""N54 Engine Diagnostic Fault Tree"" file (the current version ""02_14_13"" is found as a PDF attachment to SI B12 55 06)."

The EML light flashes with a check control message for reduced power output and/or the Service Engine Soon lamp (MIL) flashes. During the throttle valve adaptation (teach-in limit run), faults may occur due to signal voltage oscillations. This could lead to a termination of the teach-in routine or an incorrect value taught in at the lower limit. The following faults can be stored in the DME memory: E82, E84, E88, E89, E92, and E93 BN2000 vehicles * 28D0: throttle valve, adaptation: Initial adaptation, lower limit not taught in * 28D4: throttle valve, adaptation: Subsequent teach-in, lower limit not taught in * 28C4: throttle valve, adaptation: Emergency air position not adapted * 28A0: throttle valve angle - Intake manifold absolute comparison: pressure too high ??3166: Tank-ventilation system: fault F01, F02, F06, F07, F10, F12, F13, F30, F31, and ALPINA B7 BN2020 vehicles: * 101408: throttle valve, adaptation: Initial adaptation, lower limit not taught in * 107AE0: throttle valve, adaptation: Subsequent teach-in, lower limit not taught in * 101402: throttle valve, adaptation: Emergency air position not adapted * 101F01: throttle valve angle - Intake manifold absolute comparison: pressure too high ??190F08: Tank-ventilation system: fault Sensitivity of the throttle valve sensor (only affects parts installed during this production period)

INFORMATION The current version of EPC does not provide all available options for the engine oil filters that are used in the N20 engine. The illustrations below will help identify the proper engine oil filter application until the EPC is corrected. Vehicles produced prior to 6/2012 will be equipped with a black plastic oil filter housing (1). In this case, engine oil filter kit P/N 11 42 7 634 291 should be used. Vehicles produced as of 6/2012 and later will be equipped with a silver aluminum oil filter housing (1). In this case, engine oil filter kit P/N 11 42 7 640 862 should be used.

INFORMATION Incorrect diagnosis of DCT (Double-clutch Transmission) oil leaks may lead to unnecessary part replacements and repeat customer repair visits. When diagnosing complaints related to DCT fluid leaks, please use the attached diagnostic procedure. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment B280114_DCT_Oil_Leak_Diagnosis. [ Copyright (c)2014 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/16672.2.B28011... 12/24/2014

the DME must be performed to avoid repeat repairs. If a misfire fault is not stored in the DME memory and an engine related drivability complaint is received, follow the path below to manually start the misfire test plan (AT1214_TVD4_MISFIRE_20): 1. Perform a vehicle test. 2. Select "Function Structure." 3. Select "01 Engine." 4. Select "Engine electronics MEVD." 5. Select "Misfire detection." 6. Follow the steps in the test plan and select "Basic check (start)" first. Do not select "Additional check" at this time. 7. If the result of the "Basic check" indentifies a fuel system component failure, replace the identified component. If the result of the "Basic check" test plan was inconclusive, go to step 7. After the component replacement, perform the "Basic check" portion of the test plan again to verify if the diagnosis was correct and the vehicle condition has been rectified.

The vehicle judders or surges repeatedly while accelerating in hot ambient temperatures between 3,000 RPM and 5,000 RPM. The Service Engine Soon lamp is not illuminated, and no fault codes are stored in the vehicle memory related to this complaint. CAUSE The EPDW (electropneumatic pressure convertor) for the turbocharger wastegate valve is binding internally.

A Delivery Stop has been issued on certain 2015 model year vehicles with N20/N26 engines produced from September 4, 2014 through October 21, 2014. These vehicles may have a crankcase failure. Approximately 145 vehicles are affected.

On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting

ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shut

The customer complains of a noise from the underside rear portion of the vehicle. When diagnosed the noise is coming from the fuel tank. CAUSE A manufacturing defect inside the electric fuel delivery unit (in-tank fuel pump) pressure limiting valve will result in a noise while driving. This defect will not lead to fuel pump failure or loss of power.

PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. BMW centers must ensure Recalls are completed after having been notified by BMW of North America, LLC (BMWNA) that a safety-related defect or noncompliance exists in any motor vehicle or item of replacement equipment in the center's possession at the time of notification. In BMW NA's case, this notification would typically be made by the issuance of a Recall notification in the form of a Service Information bulletin (SIB) or transmission of a Dealer Communication System (DCS) Recall message. Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if a Recall Campaign is announced by BMW NA, centers must ensure that all Recalls on new vehicles and new items of replacement equipment are completed BEFORE delivery to the consumer. This means that centers may not legally deliver new motor vehicles or new items of replacement equipment to consumers with an open Recall. The Safety Act also prohibits centers from selling or leasing the motor vehicle or item of replacement equipment, unless and until the open Recall has been completed BEFORE delivery. This also pertains to vehicles in the Certified Pre-Owned program, and to items of replacement equipment. Finally, BMW centers should not sell or use parts that have been recalled by BMW NA. Please follow the specific instructions provided by BMW NA on the return or disposition of the parts. designates changes to this revision SUBJECT Voluntary Emissions Recall Campaign 13E-A03: Program Control Units (OBD). Due to an error in the DME (Digital Motor Electronics) software, the required oxygen sensor onboard diagnostics (OBD) is not functioning. As a result, the ""Readiness bit"" confirmin

The Service Engine Soon lamp and Engine Malfunction warning are illuminated, and the vehicle has reduced power output. This situation can occur as a customer complaint, or after performing repairs to the engine valve train assembly. One or more of the following faults is stored in the DME. F10, F25, F30, F31 and F34: 131401 VANOS, exhaust, starting from cold: Non-adjustable 131501 VANOS, intake, starting from cold: Non-adjustable 131808 VANOS, exhaust, starting from cold: Position not reached 131908 VANOS, intake, starting from cold: Position not reached 130104 VANOS, intake, control fault, camshaft jammed 130304 VANOS, exhaust, control fault, camshaft jammed 130308 VANOS, exhaust, control fault, position not reached 130108 VANOS, intake, control fault, position not reached E84 and E89: 2D54 VANOS, exhaust, starting from cold: Non-adjustable 2D55 VANOS, intake, starting from cold: Non-adjustable 2D56 VANOS, exhaust, starting from cold: Position not reached 2D57 VANOS, intake, starting from cold: Position not reached 2D60 VANOS, exhaust, control fault, camshaft jammed 2D5A VANOS, intake, control fault, camshaft jammed 2D5B VANOS, intake, control fault, position not reached 2D61 VANOS, exhaust, control fault, position not reached If one of the applicable faults listed above is not stored in the DME fault memory then continue troubleshooting with the applicable test plan for the fault(s) stored. CAUSE This is due to a diagnostic programming error in the DME.

There is an engine oil leakage under the vehicle, or the vehicle smells of engine oil. The cylinder head cover gasket is leaking engine oil due to loose retaining bolt(s).

Any of the following symptoms could occur simultaneously with injector electrical faults stored in the DME: z After the engine is turned off for a short time, it can no longer be started; however, the starter motor turns. z The engine starts but immediately cuts off. z The engine runs erratically or lacks power. z The Service Engine Soon light (MIL) may be on with several poetential faults stored. The DME has malfunctioned due to an internal fault.

The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. The MIL will only come on if the fault has been detected on two (or more) consecutive drive cycles. The following fault codes may be stored in the DME: E Seriesz 36AE - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 2DE2 - Valvetronic, actuation, voltage phase: Line disconnection z 2DE3 - Valvetronic, actuation, volt phase: Line disconnection z 2DE4 - Valvetronic, actuation, volt phase: Line disconnection F Seriesz 1F0905 - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 135B10 - Valvetronic, actuation, voltage phase: Line disconnection z 135B11 - Valvetronic, actuation, volt phase: Line disconnection z 135B12 - Valvetronic, actuation, volt phase: Line disconnection Engine performance and driving characteristics are not affected. DME software diagnostic sensitivity.

When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. Engine oil leakage into the induction system and/or the turbo charger assembly.

Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. Remove the engine oil label (located in the front or rear of the hood)."

INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] Page 1 of 3 Page 1 of 1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 Page 1 of 3 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015

Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/248...9/3/2016 Page 2 of 2"

The vehicle judders or surges repeatedly while accelerating in hot ambient temperatures between 3,000 RPM and 5,000 RPM. The Service Engine Soon lamp is not illuminated, and no fault codes are stored in the vehicle memory related to this complaint. CAUSE The EPDW (electropneumatic pressure convertor) for the turbocharger wastegate valve is binding internally.

No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: o Battery discharge when engine off. o Caution, no acoustic warning signals. Non BMW approved (third-party supplier) USB cable plugged into the USB port.

July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

Whining noise from the lower engine area near the engine oil pump that increases frequency when increasing the engine RPM. Wear on the engine oil pump chain drive sprockets.

capacity specification for all vehicles with the N63R engine and xDrive.

TO ENGINE POSITION MANAGEMENT (EPM) UNFAVORABLE PARAMETERS IN DME SOFTWARE. *PE

VEHICLE MAY HAVE REDUCED POWER OUTPUT. FAULT CODE MAY NOT CLEAR FROM DME FAULT MEMORY. *KB UPDATED ON 11/8/2013. *KB UPDATED 2/21/2014 *JS UPDATED 3/11/14. *PE

the BMW Footwell Module (FRM) may become unresponsive. As a result, one or more of the following vehicle electric system-related issues may occur: Headlights including the high beams, and/or taillights are not turning on or off Interior lights are not turning on Turn indicators are not working Instrument cluster indicator lights stay on The IHKA climate control system is not working Power windows are not working Folding mirrors are not working, and/or a Functional remote-control key FOB will not unlock and lock the doors

increased to 15 years / 186,000 miles as determined from the original first in-service / delivery date.

the BMW Footwell Module (FRM) may become unresponsive. As a result, one or more of the following vehicle electric system-related issues may occur: Headlights including the high beams, and/or taillights are not turning on or off Interior lights are not turning on Turn indicators are not working Instrument cluster indicator lights stay on The IHKA climate control system is not working Power windows are not working Folding mirrors are not working, and/or a Functional remote-control key FOB will not unlock and lock the doors

increased to 15 years / 186,000 miles as determined from the original first in-service / delivery date.

increased to 15 years / 240,000 miles as determined from the original first in-service / delivery date.

This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.

communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.

The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM door lock status due to voltage variations

For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.

Intermittently, the stored FM radio stations default to FM 87.7 after vehicle start-up. CAUSE 1. Low battery voltage or voltage drop at the head unit 2. Radio station preset contains FM 87.7 3. Remote key memory not set correctly or the setting is lost

The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Complete the diagnosis test plan using the latest ISTA version. The test plan can be accessed via the following path: ""Information Search / Function Structure / Body / Mirror / Exterior mirrors / Driver's or passenger side / Electrochromic Mirror,"" and then press ""Start Search."" Select the test plan ""AM5102_00010."""

The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Complete the diagnosis test plan using the latest ISTA version. The test plan can be accessed via the following path: ""Information Search / Function Structure / Body / Mirror / Exterior mirrors / Driver's or passenger side / Exterior Mirror https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15...12/6/2013 Page 2 of 2 Malfunction,"" and then press ""Start Search."" Select the test plan ""AM5102_00010."""

The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Complete the diagnosis test plan using the latest ISTA version. The test plan can be accessed via the following path: ""Information Search / Function Structure / Body / Mirror / Exterior mirrors / Driver's or passenger side / Electrochromic Mirror,"" and then press ""Start Search."" Select the test plan ""B5116_ECSPPL2."""

The wiring harness for the convertible top rear module sensor may be positioned incorrectly, which can cause damage to the wiring harness. Incorrect positioning of the convertible top rear module sensor connector AFFECTED VEHICLES This Service Action involves E89 (Z4) vehicles produced from March 26, 2014 to April 1, 2014. First check if a Service Action label with a code number 686 is already attached to the B-pillar. If a code number 686 has been punched out, the Campaign has already been performed and no further action is necessary. Vehicles which require this Service Action to be completed will show it as "Open" when checked either in the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader.

A Delivery Stop has been issued on certain 2014 model year E89 vehicles produced from March 26, 2014 through April 01, 2014. These vehicles may be faulty with the routing of the micro switch connector for the retractable hard top. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at ports of entry will be repaired prior to dealer delivery. This bulletin will be updated with instructions and warranty information when parts become available. Please contact your field representatives if you have any questions.

INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system. Note: This VIN-specific NAV enabling code is then also automatically stored in the Repair Kit in the Aftersales Assistance Portal (ASAP). The automated INITIAL NAV enabling code request and activation of the navigation system will take no longer than 1 minute. After finishing "Delete Transport Mode," the navigation system in the vehicle will be active without entering the 20-digit INITIAL NAV enabling code manually or in ISTA. If the navigation system is not active and asking for the enabling code, turn off the ignition and wait for the head unit to enter sleep mode (approx. 3 minutes). After that, turn on the ignition again. The head unit will start up and the navigation system is activated. If the INITIAL NAV enabling code for first-time activation of the navigation system is not requested or delivered automatically, it still can be ordered manually through the Parts department and activated in the vehicle through the iDrive controller, by entering the 20-digit enabling code manually.

Background noise (buzzing, crackling, static) can be heard: * At low audio volume * When the radio is turned off * When the ignition is turned off NOTE: Background noise stops when the radio enters sleep mode. IMPORTANT: Background noise is more noticeable on vehicles produced before 09/2009 in case a RAD2+ replacement radio was installed previously. RAD2+ radio concept, manufactured from July 2009 to February 2014

During vehicle programming, the CAS (Car Access System) module fails to program with CoAPI error 2082 displayed. Refer to the attachment, which lists the affected CAS serial numbers. The following part numbers are affected: 61 35 9 287 534 61 35 9 226 238 61 35 9 227 053 61 35 9 287 535

When performing ISTA/D diagnosis and/or a programming procedure (software update) on an affected vehicle, the Footwell Module (FRM) could fail. There is a compatibility issue with certain combinations of vehicle software (Plant Integration ILevel) and the Footwell Module hardware installed in the vehicle.

The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.

When searching for a Point of Interest (POI) in the navigation menu, the ""Google(tm) Local Search"" option cannot be selected. The POI search option ""Google(tm)Local Search"" is not activated."

There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.

SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.

It is more noticeable with high bass and high audio volume settings. There may also be an intermittent interference noise coming from the loudspeakers at low audio volume or when the radio is turned off. Audio settings in the RAD2+ (radio professional)

It is more noticeable with high bass and high audio volume settings. There may also be an intermittent interference noise coming from the loudspeakers at low audio volume or when the radio is turned off. Audio settings in the RAD2+ (radio professional)

The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.

This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this service action to be completed prior to customer delivery.

INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.

The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. INFORMATION New vehicles come equipped with a navigation road map that must be enabled via an enable code (FSC). This process is part of the QC1 Pre-Delivery Check performed with the ISID (ISTA Diagnosis). IMPORTANT: There is no programming involved!

Programming with ISTA/P 3.57.4, or a more recent update, displays a new Pop-Up window providing options for systems programming.

Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer Initiated Software Update) software is available on the TIS website. This software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation.

The vehicle does not accept the KISU (Customer Initiated Software Update) software update.

cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.

What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ? Information: Removed scenario regarding new/unsold Z4s & X1s ? Procedure: Added info about COMBOX retrofit that it does not affect Bluetooth functionality ? Warranty: Added info that the correct flat rate labor operation that corresponds to the option the customer selected is claimed and removed information about Z4s & X1s . The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.

irritating to the customer; or it is not possible to locate certain addresses, for instance:

irritating to the customer; or it is not possible to locate certain addresses, for instance:

Samsung S6 and the S6 Edge.

After programming the vehicle with ISTA/P 2.48.x, the voice recognition (Basic SVS) is inoperative. NOTE: The Basic SVS only includes voice recognition for phone functions. Error in the coding data of ISTA/P 2.48.x The voice recognition function is unintentionally deactivated.

ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availabilty (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.

along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."

*PE

The fuel pump pressure regulator could cause a noise that is audible to the driver. The fuel pump still functions properly in this case. Affected vehicles in center inventory must not be delivered until the in-tank fuel delivery unit has been replaced. Do not order parts at this time.

The fuel pump pressure regulator could cause a noise that is audible to the driver. The fuel pump still functions properly in this case. Affected vehicles in center inventory must not be delivered until the in-tank fuel delivery unit has been replaced. Do not order parts at this time. The Service Information bulletin with parts and warranty information is in preparation. A follow-up DCS message will be published by Monday, December 2 with additional information.

The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.

INFORMATION When a defective high-pressure fuel injector is identified with an index "02" designation, as shown in the illustration below, all 4 injectors must be replaced at the same time. This bulletin only applies to index "02" injectors. Index "01" and index "03" or higher are not affected. No immediate repair is required unless the BMW vehicle is currently experiencing this problem.

designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.

designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Communication Computer (CCC) on vehicles with option 609 in September of 2008. This change affected the navigation system road map data support process and the warranty spare parts processes for the CIC. For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, no physical copy of the navigation system road map data media DVD set or USB stick is placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement CIC parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, CIC NAVI Road Map North America PREMIUM, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the CIC NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there, it can then be installed onto the CIC in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI Next Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the CIC by inserting the DVDs one by one into the CIC internal DVD drive. It will take approxim

illuminate to alert the driver when it should.

The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion.

The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion

The vehicle enters the workshop with one or more of the following complaints: * Check Control Message related to battery discharge * No-start condition * Consumer power reduction (reduced blower speed, heated seats operation, etc.) * The following fault codes may be stored in the DME a. 2E8B - Intelligent battery sensor, signal b. 2E8C - Intelligent battery sensor, function c. 2E8D - Intelligent battery sensor, signal transmission d. 2E8E - Intelligent battery sensor, communication CAUSE A faulty battery or IBS sensor (not both) The power management system and IBS in the vehicle cannot determine if the battery needs to be replaced. This is normal operation for all E-Series vehicles because they do not have the Advanced IBS sensor that the F-Series vehicles do. An external battery tester (Midtronics EXP-1000) must be used to determine if the battery needs to be replaced. Energy Diagnosis will not prompt for a battery replacement unless the battery is ""aged."" When energy diagnosis identifies the battery as ""aged,"" it means the amount of energy discharge over the course of the life of the battery has reached its maximum (worn out). In most cases, energy diagnosis states that the battery is OK. This is typically an indication of the current State of Charge (SoC), not the State of Health (SoH). The SoC is defined as the current amount of energy left in the battery (displayed as a percentage). The SoH is defined as an evaluation of the condition of the battery over a period of time (displayed as a percentage). For more information about batteries, refer to Training Manual ST051, ""07 Battery Basics."""

There is a transmission fluid leak in the area around the oil cooler lines (on the transmission side). CAUSE Damaged o-rings due to unfavorable cooling line connection tolerances

There is a transmission fluid leak in the area around the oil cooler lines (on the transmission side). CAUSE Damaged O-rings due to unfavorable cooling line connection tolerances

CAUSING UNFAVORABLE COOLING LINE CONNECTION TOLERANCES TO DAMAGE O RINGS. MODEL E84 (X1), E89 (Z4), F22 & 23 (2 SERIES), F30 & 31 (3 SERIES), F32 & 33 (4 SERIES), F34 (GRAN TURISMO), F36 (GRAN COUPE). *PE

There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants

There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.

INCOMPLETE, DUE TO THE VARIANTS AND SOFTWARE USED. MODEL 2008-2014.

ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST ""My Info"" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availability (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle."

The control panel for the air conditioning (IHKA) may fail intermittently. CAUSE IHKA software error

When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.

The customer may complain of a squeaking noise when opening or closing either front door. Debris inclusions imbed into the door brake slide mechanism.