2021 Bmw X6 TSBs
240 Technical Service Bulletins across 15 categories
Categories
Engine
42 bulletinsThe belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off thecoolant pump...
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and alternator.
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care.
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Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
The Check Control message below appears even though the coolant level is not below minimum when theengine is cold.
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Check Control message (ID 166): Top up coolant.
Check Engine light is on IHKA has stored fault 80131C IHKA: 12V voltage sensor plausibility
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care.
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Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
The engine malfunction warning is illuminated and one or more of the following faults are stored in theDME: 034D63 -...
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Exhaust switchable cam follower, system: continuous deactivation, maximum number of switchingerrors exceeded 035601 - Exhaust switchable cam follower 1, electrical: cable break 035604 - Exhaust switchable cam follower 2, electrical: cable break 034BBF - Exhaust switchable cam follower, system: switching errors
?A software error may cause an unwanted pressure pulsation in the transmission during a "Remote Engine Start."
DSCi units which potentially have a faulty hydraulic valve were installed in the vehicles.
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The affected units may activate a sporadic red-colored Check Control Message.
When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises...
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may be heard.
Coolant leaking from the engine compartment.
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Traces of coolant leaking from the expansion tank of the low temperature cooling system.
Noise is heard from the seat frame/rail assembly.
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Noises may occur dynamically (creaking/knocking) when weight is shifting upon the seat Noises may also occur when activating the seat motors.
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column.
Coolant is leaking from under the car which is equipped with the S63 engine.
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A low coolant warning might also be displayed (CC Message ID166).
Symptom 1: There are traces of coolant leaking under the vehicle, or there is significant pressure released along with...
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coolant loss when opening the low temperature cooling system reservoir (engine cold). The following fault code may also be stored in the DME: 20A201 - Charge air cooling system: Coolant pump protective function activated due to dry running Symptom 2*: The air conditioning may have low cooling output with the following fault stored in the IHKA: 80120A - Compressor: Shut down due to overpressure in refrigerant system. Symptom 2 is an additional symptom related to Symptom 1. Diagnose the IHKA fault with ISTA test plans if it is the only fault stored (if no DME faults are stored related to coolant loss, this bulletin repair does not apply).
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
Coolant is leaking from under the car which is equipped with the N63 engine.
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A low coolant warning might also be displayed (CC Message ID166).
The Check Control message below appears even though the coolant level is not below minimum when the engine is cold.
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Check Control message (ID 166): Top up coolant.
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
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The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
Check Control Message (CCM) displays "Vehicle key missing" after engine start.
Check Control message (CCM) displays "Vehicle key missing" after engine start.
Information updated about engine oil filter cap drain plug.
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When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part numbers are not available at the moment.
The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off the coolant pump...
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and alternator.
Noise is heard from the seat frame/rail assembly.
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Noises may occur dynamically (creaking/knocking) when weight is shifting upon the seat Noises may also occur when activating the seat motors.
Due to a manufacturing defect, the vehicles were built without the engine oil label.
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The label shows the oil viscosity.
The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off the coolant pump...
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and alternator.
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column.
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when...
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placing the key against the steering column.
Noise is heard from the seat frame/rail assembly when activating the seat motors.
DSCi units which potentially have a faulty hydraulic valve were installed in the vehicles.
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The affected unitsmay activate a sporadic red-colored Check Control Message.
When performing an engine oil service on vehicles equipped with a S63M engine the ETK states to use "Setoil filter element" P/N 11 42 5 A33 C43.
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P/N 11 42 5 A33 C43 is a new part number that was recently created without current parts availability. Until further notice ONLY use "Set oil filter element" P/N 11 42 7 848 321.
When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...
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and the vehicle maynot start when placing the key against the steering column.
KNOCKING NOISE FROM THE REAR AXLE OVER UNEVEN ROAD SURFACES: .
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Knocking noises coming from the rear axle when cornering slowly and/or traveling over uneven road surfaces.
REPLACE ALL THE IGNITION COILS: The ignition coils may not have been produced to specifications which could lead to...
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irregular running of the engine.
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...
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and the vehicle may not start when placing the key against the steering column.
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...
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and the vehicle may not start when placing the key against the steering column.
?TANK VENTILATION DIAGNOSIS: There is software error in the diagnosis of the fuel tank ventilation valve.
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This error may result in the Service Engine Soon (MIL) light not being activated if a fault is found in the tank vent system after a second fault detection. This error will also disable diagnosis of the catalytic converter and oxygen sensor (if a fault is detected in the tank vent system).
REPLACE ALL THE IGNITION COILS: The ignition coils may not have been produced to specifications which could lead to irregular running of the engine.
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A manufacturing defect affecting the ignition coil insulation.
TANK VENTILATION DIAGNOSIS: There is software error in the diagnosis of the fuel tank ventilation valve.
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This error may result in the Service Engine Soon (MIL) light not being activated if a fault is found in the tank vent system after a second fault detection.
SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle...
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via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.
SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle...
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via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.
SERVICE ACTION - REPLACE HYDRAULIC UNIT, DYNAMIC STABILITY CONTROL INTEGRATED: DSCi units which potentially have a...
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faulty hydraulic valve were installed in the vehicles. The affected unitsmay activate a sporadic red-colored Check Control Message.
Other
41 bulletinsCLASS ACTION SETTLEMENT: F95 F96 G05 G06 G07 FRONT CENTER CONSOLE CUPHOLDER
A rattling noise can be heard emanating from the area of the rear seat backrest of the second row ofseats.
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The noise does not occur when the rear seat backrest is folded down.
The seat leather upholstery detaches from the front of the thigh support (aka knee bolster) of either front seat.
Two areas of the third-row seat backrest that may cause a noise concern have been added.
Emergency Stop Assistant is activated.
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Thisicon will appear in the CID when this function is activated.
Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.
This situation can result in two customer complaints: 1.
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Wind noise 2. Excess water entry
?BMW AG has issued a Delivery Stop for BMW X5, X6, X7, and 7 Series sedan vehicles that were produced between July 7, 2023 and August 15, 2023.
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Usage of the Highway Assist function (option code 5AX) is not possible.
A groaning type noise is heard during the height adjustment.
BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were...
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produced between October 26, 2022 and May 8, 2023.
BMW AG has issued a Delivery Stop (effective March 13, 2023) on certain Model Year 2023 BMW X6 SAC vehicles that were...
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produced between March 1, 2023, and March 7, 2023. A metal stamping error during production, on a small amount of the affected vehicles.
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to...
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following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
BMW AG has issued a delivery stop: Rear Seat Cross Member.
A groaning type noise is heard during the height adjustment.
BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021.
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Due to supply chain limitations, certain vehicles were produced without a CID with touch function and and without Reversing Assistant.
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug.
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Alternatively, it will only operate when constant downward hand pressure is maintained.
A cracking, metallic noise from under the center of the vehicle.
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug.
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Alternatively, it will only operate when constant downward hand pressure is maintained.
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug.
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Alternatively, it will only operate when constant downward hand pressure is maintained.
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug.
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Alternatively, it will only operate when constant downward hand pressure is maintained.
Driver Assistance reduced checked control message (CCM) appears.
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All or some of the system functions maybe inoperative. The following fault will be stored: 481CC6.
The Driver Attention Camera (DCS) setting is missing or greyed out.
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The setting can normally be found under General settings, Driver Attention Camera.
Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests and/or headrests.
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Refer to attachment for details. This only affects vehicles with the Merino leather.
BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021.
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Due to supply chain limitations, certain vehicles were produced without a CID with touch function and without Reversing Assistant.
Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests and/or...
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headrests.
A groaning type noise is heard during the height adjustment.
The BMW Gesture Control function may fail permanently as a result of high temperature fluctuations.
This situation can result in 2 customer complaints: 1.
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Wind noise, and 2. Excess water entry.
BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021.
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Due to supply chain limitations, certain vehicles were produced without a CID with touch function and and without Reversing Assistant.
The BMW key card cannot be activated.
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The activation menu in the BMW iDrive is missing.
The center console (armrest) may not open.
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
WIPERS ACTIVATED WHEN THE VEHICLE IS IN A DRIVE-THROUGH CAR WASH: When the vehicle is in a drive-through car wash with...
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the automatic wiper mode selected, the wipers may activate.
ACCESSORIES DO NOT POWER UP FROM THE FRONT 12 V POWER SOCKET PLUG: Customer is unable to power up or charge accessories...
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through a plug adapter inserted in the front 12-volt power socket plug.
SECOND ROW SEAT LEATHER CLOUDY/DISCOLORED: Milky-white stains (discolorations) in the leather are observed in the...
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second-row seat bottom, backrests and/or headrests.
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended...
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operations.
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended...
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operations.
THIGH SUPPORT UPHOLSTERY DETACHES FROM SEAT: The seat leather upholstery detaches from the front of the thigh support...
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(aka knee bolster) of either front seat.
ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise...
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Control with Stop & Go (ACC) function is activated.
WIPERS ACTIVATED WHEN THE VEHICLE IS IN A DRIVE-THROUGH CAR WASH: When the vehicle is in a drive-through car wash with...
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the automatic wiper mode selected, the wipers may activate. The wipers' sweep movement can potentially damage the wiper blades.
WIPERS ACTIVATED WHEN THE VEHICLE IS IN A DRIVE-THROUGH CAR WASH: When the vehicle is in a drive-through car wash with...
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the automatic wiper mode selected, the wipers may activate. The wipers' sweep movement can potentially damage the wiper blades.
Electrical
29 bulletinsA check control message (CCM) for the restraint system (Air bag) appears.
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In the instrument cluster, the redair bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: Short circuit to negative terminal 93094F - Knee airbag, front passenger: Short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great
A check control message is displayed, indicating that the parking assistance systems have limitedfunctionality due to...
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errors detected within PDC sensors. The warning indicates parking assistance featureshave limited functionality while the errors continue to be detected. Following faults may be stored 8031BA Ultrasonic Sensor Rear Side Left Software Error 8031CO Ultrasonic Sensor Rear outer left Software Error 8031AE Ultrasonic Sensor Rear Outer Right Software Error 8031A8 Ultrasonic Sensor Rear Side Right Software Error 8031B4 Ultrasonic Sensor Rear Middle Right Software Error 8031C6 Ultrasonic Sensor Rear Middle Left Software Error 8031CD Ultrasonic Sensor Voltage Supply Sensors Back: Short Circuit 8031CC Ultrasonic Sensor Voltage Supply Front: Short Circuit 8031CA Ultrasonic Sensors Front Extraneous Noise
A check control message (CCM) for the restraint system (Air bag) appears.
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In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: Short circuit to negative terminal 93094F - Knee airbag, front passenger: Short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great
After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced.
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Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module. 80424A Remote control receiver at the front (FBD5 VM): Programming defective 80424B Remote control receiver at the rear (FBD5 HM): Programming defective 80424C Remote control receiver at the front left (FBD5s VL): Programming defective 80424D Remote control receiver at the front right (FBD5s VR): Programming defective 80424E Remote control receiver at the rear right (FBD5s HR): Programming defective 80424F Remote control receiver at the rear left (FBD5s HL): Programming defective
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.
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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
Second seat row blocking access to third seat row, program seat modules.
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Visible stitching on first row sport seat. Third seat row backrest Bowden cable routing and length change.
Due to an assembly ase ventilation line connections may not be securely locked.
Due to an assembly ase ventilation line connections may not be securely locked.
Headlight check control (CC) message 128 "High beam headlight failure" is displayed.
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The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
BMW AG has issued a Delivery Stop (effective October 15, 2021) on certain Model Year 2022 BMW vehicles that were...
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produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor.
Due to a software error, the vehicle sporadically does not achieve sleep mode.
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As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller.
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That one provides an imprecise voltage measurement, which the main controller interprets as a fault.
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to...
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another controller.
Due to a software error, the vehicle sporadically does not achieve sleep mode.
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As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
A check control message for the restraint system appears.
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In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal 93094F - Knee airbag, front passenger: short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great.
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller.
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That one provides an imprecise voltage measurement, which the main controller interprets as a fault. For the driving cycle, the customer may lose the display in either mirror and the Lane Change Warning function and, if installed, other functions such as- Side collision warning; Lane Change Assistant; Steering and Lane Control Assistant; Emergency Lane Assistant Hands Off 60 Assistant.
A check control message for the restraint system appears.
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In the Instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal; 93094F - Knee airbag, front passenger: short circuit to negative terminal.
48 V battery may become totally discharged, and possible replacement needed.
BMW AG has issued a Delivery Stop (effective October 15, 2021) on certain Model Year 2022 BMW vehicles that were...
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produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor.
PROGRAMING THE DUAL STORAGE SYSTEM AND REPLACE IT IF NECESSARY: The 12 V battery's dual storage system (DSS) may contain...
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a software error which intermittently causes a continuous resetting of the microcontroller and communication failure.
FALSE ALARM ACTIVATION TRIGGERED BY INTERIOR ULTRASOUND SENSOR: The DWA (anti-theft alarm) triggers for no apparent...
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reason with all the vehicle's doors and windows closed.
FRONY DOOR PANEL LED FAILURES: The LED light on the front door is not working.
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Due to the orientation of the LED module, moisture may enter the LED module, causing corrosion.
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage...
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System (DSS) is disconnected from the electrical system via an internal relay.
?DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: One or more of the LED daytime running lights are dim or discolored.
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The connection between the LED module and light tube inside the headlight is damaged.
WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle...
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from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in.
WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle...
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from the outside using the remote control: The doors lock. The alarm system is not activated. The side mirrors (when the function is activated) do not fold in.
ACCESSORIES DO NOT POWER ON: Customer is unable to power up or charge accessories through a plug adapter inserted in the...
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front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. A design change was intended to reduce short circuits and blown fuses. When the plug adapter is inserted, the center contact pin may not make proper contact with the center pin of the power socket plug.
ACCESSORIES DO NOT POWER ON: Customer is unable to power up or charge accessories through a plug adapter inserted in the...
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front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. A design change was intended to reduce short circuits and blown fuses. When the plug adapter is inserted, the center contact pin may not make proper contact with the center pin of the power socket plug.
SERVICE ACTION - CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery...
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Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set. In these circumstances: A crash shutdown of the DSS does not occur The power distribution box is supplied with power until the DSS is fully discharged.
Infotainment
28 bulletinsThe Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3).
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FaultB7F8F9 HU-H: Reset will be stored in the HU-H3.
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly...
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fails.
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators,...
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acoustic signals) may also have failed.
In SPORT mode, a black square appears in the RPM gauge (tachometer) section of the instrument cluster display.
Check control message (CCM) 183 Windscreen wiper malfunction is displayed.
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
The customer complains that the radio stations change by themselves.
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
The sound output intermittently drops out entirely.
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This can be reproduced with all audio sources as well as telephone and voice output.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch.
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2) The device switches off due to over temperature (built-in device protection).
SiriusXM satellite radio is not working and does not display a channel list.
The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display...
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key was inside the vehicle.
The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no...
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longer available, a black screen is shown in the Control Display, the system works again after a short interruption.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).
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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps...
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(e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.
SiriusXM satellite radio is not working and does not display a channel list.
TOP VIEW CAMERA IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control...
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Information Display (CID).
SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.
?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any...
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preview images at times.
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over...
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satellite.
?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any...
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preview images at times.
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over...
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satellite.
TOP VIEW CAMERA: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).
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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted.
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The navigation is no longer available. A black screen is shown in the Control Display.
Body & Paint
24 bulletinsA groaning noise is present from the door frame of any door, most commonly when driving over rough roadsor during body flex.
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This situation may be worse in vehicles which are regularly waxed in th e area of the door jamb.
The basic conditions for initializing the power windows are not met.
The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or...
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may hang down and appear loose.
This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above.
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It serves only as a diagnostic resource in troubleshooting complaints from the roof area. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the panoramic sunroof of BMW Sports Activity Vehicles which have quality improvement measures already in place.
Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle.
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Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
A groaning noise is present from the door frame of any door, most commonly when driving over rough roadsor during body flex.
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This situation may be worse in vehicles which are regularly waxed in the area of the door jamb. Note: This service information bulletin contains diagnostic and repair information which was previouslyincluded in an NED test plan that has been removed.
?Water leaking into the vehicle from the headliner/microphone area.
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
Upon opening or closing (i.e., folding in or out) the exterior mirror assembly, a creaking sound is heard from either...
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the driver and/or passenger side.
During a service visit, a new BDC control unit was installed in the affected vehicle.
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As a result, the "lock after starting to drive" function of the doors may not have been activated again.
The seal of the roof-mounted antenna housing is separating from the vehicle.
Delivery Stop: Roof fin.
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BMW AG has issued a Delivery Stop (effective September 16, 2022) on a small number of Model Year 2022 - 2023 BMW vehicles that were produced on July 26, 2022. There is potential for water ingress via the roof antenna housing.
One of the center console armrest doors is slow to open, instead of both opening evenly at the same time.
The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not...
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illuminate to alert the driver when it should.
The front sunroof glass seal has shrunk, creating a gap which can cause wind noise or excess water entry.
The following LIN faults for electric door sunshade may be present in the BDC fault memory.
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D90D81-Sunblind rear driver (LIN): Missing LIN-slave D90D84-Sunblind rear passenger (LIN): Missing LIN-slave 8049B2-Sunblind rear driver (LIN): Line interruption 8049B6-Sunblind rear passenger (LIN): Line interruption 8049B3-Sunblind rear driver (LIN): Button jammed 8049B7-Sunblind rear passenger (LIN): Button jammed Possible misuse of the electric door sunshade(s).
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop).
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Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
This bulletin outlines known areas of possible functional issues, operational noise, or wind noise for the vehicles listed above.
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It serves only as a diagnostic resource in troubleshooting complaints pertaining to the doors, windows, and mirrors. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the door, windows, and mirrors of BMW Sports Activity Vehicles which have quality improvement measures already in place.
The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or...
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may hang down and appear loose.
A groaning noise is present from the door frame of any door, most commonly when driving over rough roads or during body flex.
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This situation may be worse in vehicles which are regularly waxed in the area of the door jamb.
INCREASED EFFORT REQUIRED TO OPEN DOORS: One or more doors may require increased effort to open.
SUNROOF NOT INITIALIZED: During operation, the sunroof may have lost initialization due to extended activation of the...
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switch.
SUNROOF NOT INITIALIZED: The sunroof will not operate and has the following fault codes stored: 030215 - SHD: invalid...
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characteristic curve, no standardization exists and 030220 - SHD: System not standardized and 030295 - invalid characteristic curve, no standardization exists and 0302A0 - Service history: System not standardized. During operation, the sunroof may have lost initialization due to extended activation of the switch.
CENTER CONSOLE / CUP HOLDER GETS HOT WHEN THE HEAT IS ON: The center console and front cup holder get noticeably too...
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warm to the touch on long journeys with the interior "Heating on". The air ducts may not be properly connected, this allows heated air to leak out in this area. The foam material that seals between the ducts may be out of position, not held by the mounting adhesive and squashed allowing for an air leak.
Lighting
14 bulletinsA vehicle listed above may arrive with a Check Control Message (CCM), and/or malfunction indicator lamp(MIL) illuminated.
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After carrying out the vehicle test, one or more of the stored faults indicate that the operation of the front bottomactive air flap is obstructed or blocked. Thoroughly inspect the front bottom air flap, when applicable, remove any contamination that is found caught inand between the bottom air flaps (aka blinds) and/or the housing.
One or more of the LED daytime running lights are dim or discolored.
The interior lights in the rear of the passenger area do not work.
Condensation is present on the inner surfaces in one or both taillights (circled).
The reading lights for the second and third row seating activate automatically without customer input.
The hazard light (aka emergency flasher) button gets stuck in the ON or OFF position when actuated.
One or more of the LED daytime running lights are dim or discolored.
The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks.
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However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.
One or more of the LED daytime running lights are dim or discolored.
LED LIGHT CARPET IS DIM OR DISTORTED: The light carpet may appear dim or distorted on one or both sides.
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.
CONDENSATION IN TAILLIGHT: Condensation is present on the inner surfaces in one or both taillights
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is...
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illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is...
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illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.
Pre-Delivery & Maintenance
12 bulletinsThe Radiator Grilles Lower Active Air Flap Assembly limited warranty for defects in materials and/or workmanship has...
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been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV...
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boots.
The original Conditioned Based Service (CBS) Key data point closed with 23-07 soft ware, all CBS systems are now...
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collectively under analysis.
When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or...
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the data does not match the maintenance schedule.
When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or...
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the data does not match the maintenance schedule.
With the launch of the G05 (X5) Sports Activity Vehicle in August 2018, a new style of networked seats was introduced...
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that have new operating parameters. This service information bulletin details the operation of the new style seats.
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV...
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boots.
This Service Information Bulletin (Revision 11) replaces TRI B52 23 19 dated February 20212.
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This bulletin is information only, no claim information intended.
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953).
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Check control message can be verified by checking key reader information or performing the Check control message history service function.
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953).
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Check control message can be verified by checking key reader information or performing the Check control message history service function.
Software & Calibration
11 bulletins?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
?During workshop repairs with software updates, certain customer vehicles may be changed to BMW Operating System 8.5 and...
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returned to customers without making them aware of the change.
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15...
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vehicles may receive new functionality or modifications in their features.
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns.
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This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
BMW of North America (BMW NA) has made information available online to customers about software versions, including any...
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changes to vehicle functionality that will result from each update.
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade (RSU) campaigns.
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This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
With the introduction of BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles...
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may receive new functionalities or modifications in their features with a new Software Update.
Front seat will not calibrate/initialize, and the stored faults cannot be deleted
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade...
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(RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
SEAT FAILS TO INITIALIZE DUE TO MISSING END STOP: Front seat will not calibrate/initialize.
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complaints that the BMW Remote Software...
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Upgrade (RSU) is not possible in their vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
Steering
10 bulletinsAt low outside temperatures (below 40 degrees F) and slow driving speeds (i.e.
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when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
SITUATION Unusual noises occur only when operating the steering column in the axial direction.
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1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23
?Unusual noises occur only when operating the steering column in the axial direction.
The saved steering column positions, vertical and horizontal, are not stored long term.
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver.
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Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.
Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning...
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the steering wheel.
GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...
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height adjustment.
GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...
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height adjustment.
GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...
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height adjustment.
FAILURE OF THE ELECTRIC STEERING COLUMN ADJUSTMENT AT HIGHER CABIN TEMPERATURE: Electric steering column adjustment...
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fails when interior cabin temperatures rise above 122 degrees F (e.g., parked outdoors on hot day). Faulty self-diagnosis of the steering column control unit.
Fuel System
10 bulletinsA vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection).
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For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a large leak, after confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan
The air conditioning cycles from cold to warm air while driving or while at a stand still.
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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings.
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection).
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For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm.
Due to component-related supply issues, the central information displays (CID) in some of the Model Year 2022 vehicles...
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listed above were produced without the integrated touch screen function.
Uneven ambient lighting emission (bright spots/dark spots) on the door trim panel.
The air conditioning cycles from cold to warm air while driving or while at a stand still.
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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill.
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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +; 3 to 15 + Celsius) without changing any climate control settings.
A fuel leak may develop from the fuel tank.
The air conditioning cycles from cold to warm air while driving or while at a stand still.
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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
FUEL FILLER DOOR WILL NOT OPEN: The fuel filler door (aka flap) will not open.
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In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a locked state that cannot be unlocked.
Air Bags & Safety
5 bulletinsBMW of North America, LLC (BMW NA) has a nationwide settlement with the plaintiffs in the following class action: Brightk Consulting, Inc.
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v. BMW of North America, LLC. The Court has granted final approval of the settlement. Note: This updated bulletin (10/2023) is a notice that the Class Action Settlement was finalized on September 22, 2023. This is NOT a notice of a Recall or Service Action. Class Allegations The plaintiff in the lawsuit alleges that the front cupholders in certain model year 2019 through 2022 BMW X5, X5 M, X6, X6 M, or X7 vehicles are permeable to spilled liquids that may seep through the cupholders onto components, which in turn, may result in the illumination of the Supplemental Restraint System (SRS) warning light along with displaying a corresponding Check Control Message (CCM). BMW NA expressly denies any wrongdoing alleged in the complaint and does not admit or concede any actual or potential fault, wrongdoing, or liability.
BMW AG has issued a Delivery Stop: KNEE AIRBAG.
A check control message (CCM) for the restraint system (Air bag) appears.
A check control message for the restraint system appears.
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In the instrument cluster, the red air bag warning light lights up permanently.
A check control message for the restraint system appears.
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In the instrument cluster, the red air bag warning light lights up permanently.
Transmission
5 bulletinsBMW AG has issued an Emissions Recall (effective March 17, 2023) on a certain Model Year 2021 - 2023 BMW vehicles that...
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were produced between June 16, 2020, and December 13, 2022. Due to a software failure, there is the possibility that the transmission does not go into "sleep mode" if the car is turned off.
The gear selector switch (GWS) consists of the control electronics circuit and the selector lever.
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The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.
BMW AG has issued a Delivery Stop: Due to a software failure, there is the possibility that the transmission does not go...
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into "sleep mode" if the car is turned off.
Check control message (CCM-ID 49) "You can continue driving.
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Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".
SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be...
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various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).
Brakes
5 bulletinsWhen starting the vehicle vehicle at standstill, various yellow Check Control Messages CCMs appear.
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ID code 00042: Brake system. Additional notes: Avoid abrupt braking as far as possible. Drive at a moderate speed. Have it checked by your nearest Service Center. ID code 2046: Braking force assistance. Additional notes: Braking force assistance failure. Higher pedal force required for vehicle deceleration. Drive at a moderate speed. Have it checked by your nearest Service Center.
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional)...
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brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials. In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional)...
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brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
Diagnosis of Compound Brake System Complaints in M Vehicles: 1.
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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
Diagnosis of Compound Brake System Complaints in M Vehicles: 1.
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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
Tires & Wheels
2 bulletinsInterim Class Action Settlement F95/96, G05/G06/G07 front center console cupholder United States District Court Central...
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District of California.
BACKREST MISALIGNMENT OF 60/40 SECOND ROW SEAT: On vehicles equipped with the second row 60/40 split bench seats, the...
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backrests may not properly align between the two seats.
Suspension
2 bulletinsAfter performing vehicle test, fault code 80422D "self-leveling suspension missing slave" will not clear.
After performing vehicle test, fault code 80422D "self-leveling suspension missing slave" will not clear.