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2016 Bmw X6 TSBs

241 Technical Service Bulletins across 15 categories

Engine

53 bulletins
11028000

N63TU1 CLASS ACTION SETTLEMENT SVC CAMPAIGN: OIL CONSUMPTION DIAGNOSIS/REPAIR

10238062

With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the...

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plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC. The Settlement Benefits are effective and available on and after February 9, 2022. Note: This bulletin is a notice of a Class Action Settlement Service Campaign benefits that are now available.

10230716

With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the...

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plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.

10225126

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...

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when placing the key against the steering column.

10225107

Coolant is leaking from under the car which is equipped with the S63 engine.

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A low coolant warning might also be displayed (CC Message ID166).

10218384

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...

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when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.

10218366

Coolant is leaking from under the car which is equipped with the N63 engine.

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A low coolant warning might also be displayed (CC Message ID166).

10216793

TEC26 Turbo Charger Return

10216758

MINI engine oil part number transition and model year 2016 engine oils

10199287

CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP .

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With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al

10198894

CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP .

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With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al

10174320

CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019.

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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

10174023

CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can...

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display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longer be switched off Drive position (D) cannot be engaged on the gear selector switch (GWS) Reduction of steering assist After an engine emergency shut-off (either a prolonged long press; or 3 consecutive short presses of the Start/Stop button) and the vehicle going to sleep (identifiable by the lighting of the "Start/Stop button") everything resumes normal functionality and the CCM messages no longer appear.

10172479

LIMITED WARRANTY EXTENSIONTO 10 YEARS/120000 MILES: This Service Information Bulletin replaces SI B01 05 18 dated July 2019.

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Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on.

10172478

LIMITED WARRANTY EXTENSION TO 15 YEARS/150000 MILES: Engine starts poorly (hard starting) rough idle and misfires.

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The Service Engine Soon (MIL) lamp is on with the following fault codes stored in the DME: Misfires While there are various possible causes a possible cause might be that one or more fuel injectors are leaking/defective.

10163995

DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL.

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In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.

10163991

N63T ENGINE FUEL INJECTORS: LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILES This Service Information Bulletin...

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replaces SI B01 05 18 dated January 2018. Engine starts poorly (hard starting) rough idle and misfires.

10163029

N55 ENGINE: FC 28A0 OR 101F01 THROTTLE VALVE OPENING ANGLE.

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The engine malfunction warning is illuminated and one of the following fault codes are stored in the DME shortly after programming the vehicle or with a customer complaint.

10152305

Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME.

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The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling.

10151307

"Delivery Stop - Transmission Oil Cooler Lines Incorrectly Routed.

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A Delivery Stop has been issued for fifteen F15 vehicles produced from March 3, 2016 to March 28, 2016. In these vehicles the cooler lines for the automatic transmission may have been routed incorrectly. In such instances, the cooler lines may come into contact with the crankshaft vibration damper (pulley). Affected vehicles can be identified with a ""Vehicle Comment"" in DCS Warranty Vehicle Inquiry or ISPA Light with the description: ""A Delivery Stop has been issued for this vehicle. Dealers must ensure that all Campaigns are completed before retail delivery to the customer. See Service Information Bulletin B17 01 16."""

10151303

"N63, N63TU and N63R Engines: Upper Oil Pan Removal and Installation Repair Instructions This Service Information...

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bulletin supersedes SI B11 17 15 dated August 2015.. INFORMATION When removing and/or installing the engine upper oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the engine upper oil pan refer to the newly released Repair Instruction 11 13 010 ""Removing and installing/replacing upper oil sump"" in ISTA/D 3.55.11 or higher for the proper procedures. IMPORTANT: The new repair instructions will state one of the following before reinstalling the upper engine oil pan. ""All threads must be cleaned with screw tap"" Or ""Clean all threads with screw tap. Order number 81 43 0 402 559"" Or ""Clean all threads with a thread cutter"". The current repair instruction terminology will be modified to include this information."

10151274

SOS Malfunction Is Displayed In Kombi Sporadically.

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After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display). One or more of the fault codes below may be stored in the TCB or Combox control unit: 0xB7F32B - GSM Antenna: Open Circuit 0xB7F31F - GSM Antenna: Short to ground 0xB7F31E - GSM Antenna: Open Circuit A signal error is identified during the aerial self-test performed by the TCB (Telematic Control Box or the Combox).

10151079

SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15...

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dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

10151075

Under certain engine operating conditions the measured air mass between the cylinder banks 1-4 and 5-8 is miscalculated by the DME's.

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This could result in incorrect engine torque and mismatched ignition parameters with the possibility of internal engine damage.

10151023

Whistling Noise Coming from the Center Vent - A/C is Off .

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A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.

10150896

"?REMOTE KEY WILL NOT OPEN OR START VEHICLE.

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Remote key battery in service significantly less (under a year) than expected two-year life-span. Remote key will NOT: * Open/close vehicle door locks * Start engine (except when held directly against steering column) CC message ""Battery of remote key empty (ID:00067)"" displayed Fault memory entry ""BDC 804415- ID Transmitter: Battery under-voltage"" stored Remote key battery has been drained, possibly by elevated standby current (faulty capacitor). "

10150056

?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION.

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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

10149961

?ENGINE LEAK DIAGNOSIS ON TURBOCHARGED V8 ENGINES.

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When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. Engine oil or coolant leaking from the bell housing area or the front timing chain cover area may be caused by the turbocharger itself, a turbocharger oil/coolant feed line or turbocharger oil/coolant return line. Do not remove the transmission and do not dissemble the engine before performing this inspection. If necessary, use engine oil leakage detection dye.

10149564

N63 AND N63T ENGINE: ENGINE OIL CONSUMPTION, ENGINE OIL TOP-UPS AND REFILL CAPACITY.

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Customers with one of the vehicles above may complain that the engine's oil consumption is "too high," resulting in engine oil top-ups and workshop visits to address the issue before the vehicle displays an engine oil service as being "due." When the vehicle's engine oil drops to the minimum level, a message will display in the vehicle advising the driver to "add 1 quart of engine oil." After topping up and continued operation, the "add engine oil" message may display again before an engine oil service is required and performed. CAUSE Engines that are fitted with a turbocharger, as part of their normal operation, will consume engine oil at a higher rate than a naturally aspirated engine (non-turbocharged engine). In this case, a "turbocharged" engine could require topping up of the engine oil more frequently.

10149540

RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD.

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??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair. CAUSE The oil that serves as the separation medium of the Rain/Light Sensor (RLS) gel pad and the windscreen leaks out. Expose the Rain/Light Sensor (RLS) and properly clean the area of all oily residue. Note: The separating oil usually leaks only once from the pad at the RLS. Due to the small oil quantity in the gel pad, additional oil leakage is not plausible. Leaking oil does not impair the function of the RLS.

10149537

THE DISPLAY GOES BLACK, THE ENGINE CAN BE SWITCHED OFF ONLY VIA THE EMERGENCY-OFF..

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* On board computer and navigation system goes black or resets. * The engine can only be switched off by pressing the START/STOP button three times (Emergency STOP) * Various Check Control messages are displayed. * At a minimum the following fault code is present: D91C86 - CAN message, status functional safety (ST_FSSY): Timeout-BDC * Additional fault messages may also be displayed Software error in the central gateway of the Body Domain Controller (BDC) control unit. Note: Parts replacement does NOT provide a solution!

10147602

SUBJECT N20, N26, and N55 Engines with Injector Electrical Faults.

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Any of the following symptoms could occur simultaneously with injector electrical faults stored in the DME: z After the engine is turned off for a short time, it can no longer be started; however, the starter motor turns. z The engine starts but immediately cuts off. z The engine runs erratically or lacks power. z The Service Engine Soon light (MIL) may be on with several poetential faults stored. The DME has malfunctioned due to an internal fault.

10147241

Shudder from the Driveline on Vehicles with xDrive.

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There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. CAUSE Possible multiple root causes related to the engine, wheels & tires, suspension components or internal wear on the clutch plates of the xDrive transfer case.

10147202

"Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed.

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Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. Remove the engine oil label (located in the front or rear of the hood)."

10147190

"Reduced Engine Power with ""Charging Pressure Too High"" Faults Stored.

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When accelerating under certain conditions, the engine power may be reduced and a Check Control Message (CCM) ""Drive Faulty; Drive at moderate speed"" is displayed. The following charging pressure control fault is stored in the DME: ? Fault 120208: Exhaust camshaft sensor, signal: not plausible As a result, the engine power is reduced, and the following faults may also be set: ? Fault 120408: Charging pressure control: Switch-off, pressure build-up blocked ? Fault 120908: Charging pressure control2: Switch-off, pressure build-up blocked CAUSE DME software error"

10147189

Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME.

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The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling.

10147136

Valve Stem Replacement with Wheel Electronics.

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INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] Page 1 of 3 Page 1 of 1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 Page 1 of 3 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015

10147130

?SI B12 21 14May 2015 Engine Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B12 21 14 dated April 2015.

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designates changes to this revision SUBJECT Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling.

10147073

SI B12 21 14February 2015 Engine Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B12 21 14 dated December 2014.

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designates changes to this revision SUBJECT Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: z FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling.

10147017

"Delivery Stop: Remove Engine Oil Label.

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Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/248...9/3/2016 Page 2 of 2"

10146902

?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT.

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Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored. Note: Air conditioning output is also reduced upon MSA stop and is not restored for similar reasons.

10146881

SHUDDER OR JERKING IN 7TH AND 8TH GEARS AT 1000 - 1400 RPM.

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A shudder or slight jerking can be felt when driving with the transmission in 7th or 8th gear and the engine speed is between 1,000 and 1,400 RPM. No related faults are stored and there are not any problems in the chassis systems or with the wheels and tires. This shudder or jerking could begin due to the characteristic power pulses of the N63T engine when it is in VVT mode at low engine loads.

10146719

ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated...

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July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

10146652

"?BMW Maintenance Program: 12-Volt Battery Replacement Measure What's new: ? "Models" updated: Model Year 2017 vehicles...

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added ? "Models" updated: Model Year G12 (7 Series) excluded from program ? "Procedure" updated: N63R engine added to 2016 Model Year G12 (7 Series) ? Attachment updated with G12 (7 Series) production date range for 2016 Model Year. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: Effective for repairs dated on or after January 1, 2015. Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. The calculation is based on the current date of repair. It is "applicable" when the 12volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."

10146632

?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the...

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injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

10146573

N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change:...

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indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

10146555

"?SERVICE ACTION: TARGETED ILLUMINATION - REPROGRAM CONTROL UNITS .

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Affected vehicles need to have control units reprogrammed. CCM (Check Control Message) ""Dynamic Light Spot has failed"" for left or right side. Stepper motors in the targeted illumination headlights can become non-functional at their stop limit."

10146527

"?N63, N63TU, N63R, S63 AND S63TU ENGINES: UPPER OIL PAN REMOVAL AND INSTALLATION REPAIR INSTRUCTIONS This Service...

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Information bulletin supersedes SI B11 17 15 dated October 2016. . INFORMATION When removing and/or installing the engine upper oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the engine upper oil pan refer to the newly released Repair Instruction 11 13 010 ""Removing and installing/replacing upper oil sump"" in ISTA/D 3.55.2 or higher for the proper procedures. IMPORTANT: The new repair instructions will state one of the following before reinstalling the upper engine oil pan. ""All threads must be cleaned with screw tap"" Or ""Clean all threads with screw tap. Order number 81 43 0 402 559"" Or ""Clean all threads with a thread cutter"". The current repair instruction terminology will be modified to include this information."

10146525

?N63T AND S63T ENGINE: VALVE SEAL REPLACEMENT .

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This SI provides a new tool and a new procedure for the N63TU valve seals replacement. Please refer to the following applicable SIBs before replacing the valve seals. SI B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs SI B11 01 13 - N63 and N63TU Engines: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity SI B11 03 13 - Engine Oil Consumption (all models) SI B11 04 13 - N63TU Engine: Engine Oil Consumption If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil.

10145338

THE DISPLAY GOES BLACK, VEHICLE DOESNT START AGAIN AFTER SWITCHING THE ENGINE OFF.: On board computer and navigation...

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system goes black or resets.

10142922

N63T AND S63T ENGINE: VALVE SEAL REPLACEMENT: This SI provides a new tool and a new procedure for the N63TU valve seals...

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replacement.

10136341

LEAKING REAR DIFFERENTIAL (QMVH): There is an oil leak from the rear differential housing.

10135019

Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil...

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capacity specification for all vehicles with the N63R engine and xDrive.

Electrical

44 bulletins
10249027

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.

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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.

10244258

Second seat row blocking access to third seat row, program seat modules.

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Visible stitching on first row sport seat. Third seat row backrest Bowden cable routing and length change.

10218382

A check control message for the restraint system appears.

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In the Instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal; 93094F - Knee airbag, front passenger: short circuit to negative terminal.

10200489

TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G...

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and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.

10200487

TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular...

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communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.

10200249

The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer...

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be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.

10179003

VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...

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battery.

10177628

VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...

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battery.

10169468

Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is...

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illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.

10166390

HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue.

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When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.

10165266

SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE.

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Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.

10160348

VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March...

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2019.

10160265

VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March...

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2019.

10159134

THE VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED.

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The customer's vehicle does not start due to a totally discharged battery.

10151373

"BMW Maintenance Program: 12-Volt Battery Replacement Measure.

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INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: Effective for repairs dated on or after January 1, 2015. Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. The calculation is based on the current date of repair. It is ""applicable"" when the 12volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."

10151333

"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display.

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While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting bracket on the windshield; And/ or: The mounting bracket glued to the windshield is not installed correctly. The pictures below show both incorrect and correct installation. This picture shows the KAFAS camera installed in the bracket. Notice the spacing highlighted by the ""green lines"""

10151332

Airbag (SRS) Warning Lamp Illuminated.

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Airbag lamp (SRS) is illuminated and both of the following fault codes are stored: 930904 - Airbag driver stage 1: Resistance too large 93090A - Airbag driver stage 2: Resistance too large CAUSE Coil spring cassette damage.

10151268

"The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.

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The low washer fluid warning light is illuminated even though the washer fluid tank is full. There are no faults stored in the system for the washer fluid level switch. CAUSE A non-approved washer fluid is used (fluids that contain a silicone additive, normally colored other than blue). INFORMATION The washer fluid level sensor is a contactless capacitive sensor. The sensor sends a low fluid level signal to the gateway module (FEM - Front Electronics Module or BDC - Body Domain Controller) which in turn displays a low washer fluid warning in the instrument cluster. The use of a ""non-approved"" washer fluid (silicone-based fluid) can cause the low fluid warning light to come on even when the reservoir is full. Refer to ISTA document ""FB-GZ-B17A-F20 Washer fluid level sensor"" for information on how this capacitive sensor operates."

10151200

"NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing.

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If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will require REPLACEMENT of the head unit to restore operation. To prevent easy re-use of stolen Head units additional features are introduced with 11/15 ISTA/P software to bring NBT-EVO to a higher security level. In NBT-EVO the mechanism is called ""Trusted VIN"""

10151115

SUBJECT Audio System Speaker Testing.

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For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.

10151069

Error Message for Active Sound Design (ASD) When Programming with ISTA/P.

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A fault message comes up for the Active Sound Design (ASD) control unit when executing an ISTA/P measures plan. ISTA/P Software error.

10151015

SI B61 30 14. January 2016.

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General Electrical Systems Technical Service This Service Information bulletin supersedes SI B61 30 14 dated December 2015. designates changes to this revision SUBJECT BMW Maintenance Program: 12-Volt Battery Replacement Measure . INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: Effective for repairs dated on or after January 1, 2015. Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. The calculation is based on the current date of repair. It is "applicable" when the 12volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months.

10150975

?Electrostatic discharge damage the seat module.

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Replace the seat module. Improve ground wiring connections on seat frame.

10150057

?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.

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BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).

10149542

DELIVERY STOP: REFRIGERANT AIR CONDITIONING.

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An incorrect refrigerant was used to fill the refrigerant circuit in the affected vehicles after assembly. AFFECTED VEHICLES This Service Action involves X5 or X6 (Only 8 vehicles) vehicles produced from January 16 to February 19, 2018. Vehicles which require this Service Action to be completed will show it as "Open" when checked either in AIR, the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader. The affected vehicles will be identified with the description: 0064950100 B640318 Delivery Stop: Refrigerant Air Conditioning.

10147882

"?SI B61 30 14December 2015 General Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B61 30 14 dated July 2015.

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designates changes to this revision SUBJECT BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: Effective for repairs dated on or after January 1, 2015. Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. The calculation is based on the current date of repair. It is ""applicable"" when the 12volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months. "

10147881

"The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.

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INFORMATION The use of a ""non-approved"" washer fluid can cause the low fluid warning light to come on even when the reservoir is full. An analysis of parts returned to warranty has shown the sensor is operating correctly. Do not replace the reservoir with integrated sensor for these situations. We recommend using ""BMW Group approved"" washer fluid when servicing the vehicle or performing repairs on the windshield washer system. Refer to ISTA document ""FB-GZ-B17A-F20 Washer fluid level sensor"" for information on how this capacitive sensor operates. If the correct washer fluid is being used, diagnose the system using normal troubleshooting with ISTA. A fault code may be stored if an electrical fault occurs in the circuit. PARTS INFORMATION Part NumberDescriptionQuantity83 19 2 406 220BMW WWS Cold Weather Concentrate 35% 55 GalAs needed83 19 2 361 205BMW Windshield Washer Concentrate 1 GalAs neededNote: As applicable, do not exceed your state's maximum for the allowable amount/percentage of ""Washer Concentrate"" that can be used when mixing the windshield washer fluid solution. WARRANTY INFORMATION The issue described in this bulletin is not a vehicle-related defect in materials or workmanship. If a vehicle repair is required as a result of this issue, it is are not claimable under a BMW limited warranty."

10147830

"Instrument Cluster display is partially blank.

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INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Vehicle Programming and Encoding If a control module was working properly and it fails to program correctly or requires initialization, please claim this additional work with the applicable KSD2 labor operations under the defect code listed above. The diagnosis and repair of vehicles ""arriving"" with failed control modules or stored faults which will cause them to fail during programming cannot be claimed under the defect code listed in this bulletin. Other Repairs If other eligible and covered work is performed ""prior"" to programming and coding the vehicle, claim this work with the applicable defect code and labor operations listed in KSD2. "

10147723

Service Action: Programming Control Units.

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Sporadically the vehicle cannot be started, due to a discharged battery caused by a software glitch in the instrument cluster.

10147257

Grating or Scraping Noise When Turning Steering Wheel.

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There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. CAUSE When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette.

10147205

Rear Seat Heater Inoperative.

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The front passenger and both rear seat heaters do not work. The following fault codes are stored in the BDC (Body Doman Controller): D90C18 - LIN master I: Short circuit D90C1A - LIN master I: Communication faulty CAUSE One of the rear seat heater modules has an internal fault, which interrupts LIN bus communication.

10147091

"Airbag Warning Light: ACSM FC 930A60 or 930A1C Seat Occupancy Detection.

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According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."

10147039

INFORMATION ON THE OPERATION OF THE SMART OPENER.

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INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ( 2 Series Convertible) F25 (X3) F26 (X4) F30 (3 Series Sedan) F31 (3 Series Wagon) F32 (4 Series Coupe) F33 (4 Series Convertible) F34 (3 Series Gran Turismo) F36 (4 Series Gran Coupe) F48 (X1) F80 (M3 Sedan) F82 (M4 Coupe) F83 (M4 Convertible) F85 (X5 M) F86 (X6 M) G12 (7 Series) I01 (i3 Series) Vehicles with option code SA-0322 (Comfort Access) without M-Sport trim INFORMATION The smart opener (Contactless tailgate) operates as described below: Ignition key must be within 3 feet behind the vehicle, clear from any interference like a smartphone The customer must be at least an arms-length behind the vehicle Kick your foot forwards & backwards under the vehicle in one quick movement The taillights flash confirming that the trunk will open The trunk then successfully opens For more information an instructional video can be viewed which demonstrates the operation. Thanks to BMW of Tenafly for providing the video. tinyurl.com/Autotrunk1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016 Page 2 of 2 WARRANTY INFORMATION Not applicable. [ Copyright (c)2016 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016

10147035

"HVAC BLOWER NOT WORKING.

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HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"

10146964

"NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing This Service Information bulletin supersedes SI B65 13 16 dated July 2016..

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If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will set a fault in the Head Unit (NBT-EVO), Fault Code ""B7F87A: Burgler Actively Registered / Component Protection Active"" This will require REPLACEMENT of the head unit to restore operation. To prevent easy re-use of stolen Head units additional features are introduced with 11/15 ISTA/P software to bring NBT-EVO to a higher security level. In NBT-EVO the mechanism is called ""Trusted VIN"""

10146847

REPLACE KAFAS CAMERA.

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A CCM (Check Control Message) advising of a front camera malfunction is displayed in the CID when the ambient outside temperature is high. Some known KAFAS Driver based assistance functions affected: Front collision warning Pedestrian detection Lane Departure Warning The temperature sensor of the KAFAS camera was calibrated incorrectly causing the built-in overtemperature module protection function to trigger to early.

10146844

"HVAC BLOWER NOT WORKING This Service Information bulletin supersedes SI B64 12 16 dated August 2016.

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HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"

10146769

"AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION.

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According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Front passenger seat occupancy detection transmitting fault (moisture)"" is stored. The fault may or may not currently be present. The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."

10146764

Grating or Scraping Noise When Turning Steering Wheel.

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There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette.

10146746

LOSS OF SEAT ADJUSTMENT CONTROL.

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Front seat electric adjustment controls do not function. Electrostatic discharge damage the seat module.

10146642

LOSS OF SEAT ADJUSTMENT CONTROL.

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What is new? Procedure section updated with video link as a repair hint. Front seat electric adjustment controls do not function. Electrostatic discharge damage the seat module.

10142942

REMOTE KEY WILL NOT OPEN OR START VEHICLE: Remote key battery in service significantly less (under a year) than expected...

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two-year life-span.

10138410

IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after...

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cycling the ignition.

10136352

BMW Maintenance Program: 12-Volt Battery Replacement Measure: This bulletin outlines a customer satisfaction measure...

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that has been designed exclusively for the BMW vehicles listed above.

Infotainment

43 bulletins
10238090

After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly...

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fails.

10214990

The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...

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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

10204660

The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...

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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

10179009

NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.

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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.

10174315

DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check...

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Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative.

10174032

AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.

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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.

10163056

HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT.

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During programming several aborts can occur in the head unit NBT EVO (HU-H2).

10153643

BLACK SPOT IN THE CENTRAL INFORMATION.

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This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: ? Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode.

10151375

HeadUp Display does not Show Full Street Names.

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INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!

10151335

Bluetooth Connection Failures.

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There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.

10151203

"""Comfort Access Restricted"" Check Control Message is Displayed.

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""Comfort Access Restricted"" CCM (Check Control Message) is permanently displayed.. The CCM ID: D0h. The comfort access is functioning correctly. No comfort access aerial fault codes stored in the BDC (Body Domain Controller). Software error in the BDC"

10151197

NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception.

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Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI B65 19 15).

10151196

NBT Head Unit Aborts Import of CD.

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While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software

10151119

SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014.

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SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.

10151111

Head-up Display is no Longer Visible.

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HUD (Head-up Display) adjusted to the lowest position is no longer visible. Software in the instrument cluster.

10151019

Instrument Cluster Multifunction Display Intermittently Blank .

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Some information displays in the Instrument Cluster (KOMBI) may intermittently go blank. This may include the tachometer and speedometer displays. There is a software error in the KOMBI.

10147884

Instrument Cluster Outside Temperature Display Implausible.

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INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Eligible and Covered Work/Repairs To submit a claim for the repair of a verified defect in materials or workmanship, please following the established and applicable warranty policy and procedures together with the using corresponding defect code and labor operations provided in the KSD2.

10147833

HU-H: Headunit Resets Intermittently or Permanently.

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The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H

10147831

"Instrument Cluster display inoperative FC B7F689.

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The Instrument Cluster (Kombi) is intermittently inoperative with fault code B7F689 ""display backlighting and graphics PCB switched off"" stored. Kombi software."

10147779

Instrument Cluster display is partially blank.

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The Instrument Cluster (Kombi) lower display may be intermittently blank. The Board Computer, Ambient Temperature and Check Control Messages will not display. Instrument Cluster software error.

10147690

One or both of the situations listed below may be encountered: ? Android device connection stability (dropped calls) ?...

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Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer Initiated Software Update) software is available on the TIS website. This software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation.

10147551

Head-up Display is no Longer Visible.

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HUD (Head-up Display) adjusted to the lowest position is no longer visible. Software in the instrument cluster

10147211

NAV Road Map Installation Using USB Stick.

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INFORMATION The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. ? 32GB USB stick is necessary ? Desired NAV road map version can be retrieved from the HDD-Update console PROCEDURE 1. Copy the desired NAV road map from the HDD-Update console onto a 32GB USB stick. Refer to Attachment. 3. When prompted, enter the 20-digit enabling code. 4. Start the NAV road map installation and follow the on-screen instructions. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment B651015_Attachment.

10147154

HU-H: Headunit Resets Intermittently or Permanently.

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The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H

10147087

SUBJECT Head-Up Display Information No Longer Visible.

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The Head-up Display information is no longer visible on the windshield. The Head-up Display has moved downwards to the lowest possible position and can no longer be adjusted to a higher position. Software error in the instrument cluster

10147038

KAFAS CAMERA: CCM DISPLAYED ADVISING OF FRONT CAMERA MALFUNCTION.

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A CCM (Check Control Message) advising of a front camera malfunction is displayed in the CID when the vehicle is parked in the sun and the ambient outside temperature is high. Fault code 800AC0 is stored in the KAFAS KAFAS camera hardware.

10146903

"NBT NAVIGATION DOES NOT ROUTE ON TOLL ROADS.

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NBT Navigation does not provide routes that include certain toll roads. CAUSE Roads that have toll lanes ""without a cash option"" where not utilized for routing in NBT map data versions: NEXT 2015-1 NEXT 2015-2 NEXT 2016-1 As an enhancement, the NEXT 2017-1 map release now provides information about toll lanes ""without cash option"". UPDATE Install new map data."

10146657

"LIST OF AVAILABLE FM RADIO STATIONS TEMPORARILY NOT AVAILABLE.

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INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. As a part of this upgrade, the hardware updating the sender lists was changed from an "update after every diversity reception interruption or maximum of four minutes" configuration to "regular interval updates (every four minutes) without regard to diversity reception status" configuration. This may cause a delay of up to four minutes for updates to the sender list when leaving areas of poor reception. The last received transmitter, before the entrance into underground car parking or a tunnel, is still received and will show station identification. This fixed interval update does not apply to Traffic Message Channel updates which remain active. This new equipment operation pattern may be noticed by the customer after replacement of their Head unit. All replacement Head units delivered since 01/2016 have the upgraded design. An immediate solution would be for the customer to select one of their stored favorite stations via the menu or favorites buttons. PARTS INFORMATION Parts exchange or a software update are not effective or approved for this situation. WARRANTY INFORMATION Not applicable."

10146603

?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 .

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While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software

10145316

COMPONENT PROTECTION ACTIVE.

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HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.

10145306

NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...

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irritating to the customer; or it is not possible to locate certain addresses, for instance:

10143570

HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit...

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High 2 (NBT EVO) when:

10143565

NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or...

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the: Navigation system starts message is permanently displayed; or

10143564

NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...

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irritating to the customer; or it is not possible to locate certain addresses, for instance:

10142945

Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones:...

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Samsung S6 and the S6 Edge.

10142941

NBT-EVO (NEXT GENERATION NAVIGATION PROFESSIONAL) HEAD UNIT CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.

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COMPONENT PROTECTION ACTIVE

10142940

NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and...

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performing ISTA4 programming, there is no audio playback.

10138404

NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain...

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Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.

10138402

INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an...

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implausible outside temperature reading.

10136738

NBT Head Unit High (HU-H) Resets Intermittently or Permanently

10136361

HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car...

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Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+).

10135992

NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing.

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'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.

10135054

BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source...

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randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.

Body & Paint

26 bulletins
10249437

The basic conditions for initializing the power windows are not met.

10245422

Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle.

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Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.

10225127

The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not...

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illuminate to alert the driver when it should.

10225114

The front sunroof glass seal has shrunk, creating a gap which can cause wind noise or excess water entry.

10218372

The following LIN faults for electric door sunshade may be present in the BDC fault memory.

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D90D81-Sunblind rear driver (LIN): Missing LIN-slave D90D84-Sunblind rear passenger (LIN): Missing LIN-slave 8049B2-Sunblind rear driver (LIN): Line interruption 8049B6-Sunblind rear passenger (LIN): Line interruption 8049B3-Sunblind rear driver (LIN): Button jammed 8049B7-Sunblind rear passenger (LIN): Button jammed Possible misuse of the electric door sunshade(s).

10211860

A groaning noise is present from the door frame of any door, most commonly when driving over rough roads or during body flex.

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This situation may be worse in vehicles which are regularly waxed in the area of the door jamb.

10174015

TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018.

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Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.

10168008

VEHICLE WILL NOT UNLOCK USING THE REMOTE CONTROL KEY BUTTON.

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The vehicle cannot be unlocked using the remote control key button. However, comfort access operates normally at the front door handles and the tailgate.

10166376

GROANING NOISE FROM DOORS: A groaning noise is present from the door frame of any door most commonly when driving over rough roads or during body flex.

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This situation may be worse in vehicles which are regularly waxed in the area of the door jamb.

10166375

GROANING NOISE FROM TAILGATE HINGE: A groaning noise is present from the area of the tailgate hinge when opening and...

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closing the tailgate.

10166232

RATTLE/POPPING FROM TAILGATE AREA: There are two related but separate complaints (only one may be present at a time)...

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during driving especially on uneven surfaces. Clicking noises or squeaking noises from the area of the tailgate. Or a popping sound coming from the area of the tailgate.

10161576

Service Information March 2018 Drivers Assistance Remote Control Systems B66 23 17 Technical Service This Service...

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Information bulletin replaces SI B66 23 17 dated February 2018 CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE.

10154852

DOOR OPENS TO FIRST STAGE WHILE DRIVING.

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The door opens to the first stage and the "Door Open" indicator (pictogram) will indicate the door affected. This can affect any door. Automatic soft-close drive (Bowden cable lock). Soft-Close Automatic drive (SCA) locking levers are slow to respond to lock request.

10151315

Passenger Side Mirror Dimming Feature Operational Change.

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INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. The automatic dimming function will continue to be operational on the driver's side mirror and rear view mirror.

10149529

DOOR OPENS TO FIRST STAGE WHILE DRIVING.

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The door opens to the first stage and the "Door Open" indicator (pictogram) will indicate the door affected. This can affect any door. Automatic soft-close drive (Bowden cable lock). Soft-Close Automatic drive (SCA) locking levers are slow to respond to lock request.

10147838

Comfort Access Does Not Function After Vehicle Enters Sleep Mode.

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Sporadically, when the vehicle has been locked and is in sleep mode, the vehicle will not waken when trying to unlock the vehicle with comfort access from any door. The vehicle can be unlocked from the remote. After waking, the comfort access function is restored. Software fault in the BDC.

10147025

NOISE FROM THE FRONT SEAT WHEN ENTERING / EXITING THE VEHICLE.

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The front seats generate a squeaking noise upon entering or exiting the vehicle. The noise may also occur when repositioning on the seat or movement while driving. Aged/dried leather on the seat bottom cushion rubbing against the plastic side trim.

10147022

TAILGATE UNINTENTIONALLY OPENS.

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Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.

10146962

"HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION.

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Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Water inside the headlights can be caused by two situations: Water/moisture ingress into the headlight housing. Thermal conditions that result in the formation of condensation. Note: An important indication that the moisture issue is caused by ""condensation"" rather than a ""water leak"" into the headlight housing, there will be misting/condensation in ""both headlights."""

10146906

KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS.

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INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted visibility- weather conditions or parked vehicles Missing lamps on target vehicle Non-standard vehicle exterior surfaces Insufficient ambient lighting Abrupt motion of target vehicle.

10146759

"Door Opens to First Stage While Driving.

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The door opens to the first stage and the ""Door Open"" indicator (pictogram) will indicate the door affected. This can affect any door. Automatic soft-close drive (Bowden cable lock). Soft-Close Automatic drive (SCA) locking levers are slow to respond to lock request."

10143566

DOOR CANNOT BE OPENED WITH COMFORT ACCESS: One or more doors are unable to be opened from the outside of the vehicle...

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using the Comfort Access System.

10142933

TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.

10136344

TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.

10135995

CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener...

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operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.

10135050

CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener...

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operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.

Other

21 bulletins
10244242

Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.

10244239

This situation can result in two customer complaints: 1.

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Wind noise 2. Excess water entry

10225115

Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug.

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Alternatively, it will only operate when constant downward hand pressure is maintained.

10224212

Driver Assistance reduced checked control message (CCM) appears.

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All or some of the system functions maybe inoperative. The following fault will be stored: 481CC6.

10216792

Tec25 Wishbone Return

10216791

Tech24 Snap-in Adapter Return

10216757

MINI "Enhanced" dealer self authorized (DSA)K goodwill program

10214247

BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al.

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v. BMW of North America, et al. The Court has granted final approval of the settlement. The Settlement Benefits are effective and available on and after February 9, 2022.

10214246

BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al.

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v. BMW of North America, et al. The Court has granted final approval of the settlement. The Settlement Benefits are effective and available on and after February 9, 2022.

10161579

TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST.

10151195

"False Alarms of the Anti-Theft Alarm System.

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The alarm (DWA) siren continues to activate after locking vehicle An ""unapproved"" device is connected to the On-Board Diagnostics (OBD) port of the vehicle. This keeps the Ethernet communication line active which triggers the alarm when the vehicle tries to enter sleep mode."

10146658

"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added...

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along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."

10146544

?RATTLE/ POPPING FROM REAR HATCH AREA .

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There are two related but separate issues (only one may be present at a time) during driving, especially on uneven surfaces: A. Clicking noises or squeaking noises from the area of the rear hatch. Or B. A popping sound coming from the area of the rear hatch. Bump stop height: A. Situation A - settling of the bump stops over time allows vibration, rattle of the hatch. B. Situation B - the bump stops may be adjusted too high, putting torsional stress on the hatch, causing flexing (popping) noises.

10145320

CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely...

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inoperative.

10145298

MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory...

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seat may restricted.

10143569

BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.

10138392

TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front...

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axle when cornering, maneuvering, parking or pulling away from a parking space.

10138387

TICKING NOISE FROM FRONT AXLE ON TURNS: A hard mechanical clacking noise is heard when making turns coming from the...

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front axle.

10136745

ConnectedDrive/BMW Assist System Diagnosis Information

10136338

TICKING NOISE FROM FRONT AXLE ON TURNS: A hard mechanical clacking noise is heard when making turns coming from the...

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front axle.

10135032

TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front...

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axle when cornering, maneuvering, parking or pulling away from a parking space.

Fuel System

10 bulletins
10218379

The air conditioning cycles from cold to warm air while driving or while at a stand still.

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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.

10151329

Crackling Noise from the Fresh Air Grille This Service Information bulletin supersedes SI B64 05 16 dated March 2016..

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Customer complains of crackling noises coming from the fresh air grille for approx. 15 seconds when switching on the air-conditioning system. Refrigerant transition inside the evaporator.

10151192

Crackling Noise from the Fresh Air Grille.

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Customer complains of crackling noises coming from the fresh air grille for approx. 15 seconds when switching on the air-conditioning system. Refrigerant transition inside the evaporator.

10151190

"Air Conditioning Refrigerant R1234yf Introduction.

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Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equipment such as charging, recovery and recycling equipment"" New tools and equipment are required. To service vehicles equipped with R-1234yf refer to SI B04 02 16. Air conditioning technician certification is required to work on system. Refer to your State Law. Unique low and high side fittings. Revised evaporator core as per SAE J2842. System will use about 5% more refrigerant than a comparable R134a system. System oil is a specific PAG oil. Refer to ISTA repair recommendation. Do not interchange components between systems using other refrigerants. Do not reuse Seals / O-ring material from another system. The system piping has internal heat exchangers (IHX or IWT) as introduced in the G12 (7 series). SAFETY INFORMATION Several precautions need to be observed when working on automotive air conditioning systems: Always wear eye protection and gloves while handling refrigerant or servicing air conditioning system. Avoid breathing R1234yf lubricant vapor or mist. Use only approved service equipment to discharge A/C systems. If refrigerant or compressor oil contacts the skin or eyes, large quantities of cool water should be used to flush the affected area. Never heat a refrigerant container with an open flame. Keep all refrigerant away from open flames. Under no circumstances should R1234yf service equipment or vehicle A/C systems be pressure tested or leak tested with air/R1234yf mixtures. NOTE: The use of compressed air (shop air) for leak detection in an R1234yf system can contaminate the system and/or refrigerant with moisture. Leak detection equipment that meets the SAE J2791 standard will work with R1234yf Never use fittings for an R12 or R134a system on an R1234yf system. Any difficulty in connecting service equipm

10147625

This Service Information bulletin supersedes SI B65 13 12 dated September 2012.

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designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. INFORMATION The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609. This change will affect the navigation system road map data support process and the warranty spare parts processes for the HU-H. For the US market, all vehicles will come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, there will be no physical copy of the navigation system road map data media DVD set or USB stick placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement HU-H parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, HU-H NAVI Road Map North America NEXT, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the HU-H NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there it then can be installed onto the HU-H in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI NEXT Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the HU-H by inserting the DVDs one by one into the HU-H internal DVD

10147599

"SUBJECT N55: Slight Surging at Constant Speeds when Accelerating Very Lightly.

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The vehicle shudders or surges slightly while driving at constant speeds and applying the accelerator very lightly. This symptom is most easily reproduced under light loads when the current fuel consumption is approximately 3448 miles per gallon. The current fuel consumption can selected and monitored in the instrument cluster while driving (the ""fuel consumption, current"" option is set to active in the settings menu). No relevant fault will be stored in the DME memory. DME software; the fuel injection rate under these conditions is too close to the minimum calculated threshold."

10147150

A/C Makes Unusual Whistling Noise from Center Vents.

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An unusual whistling noise can be heard coming from the center vent area for approximately15 seconds after the A/C is switched on. CAUSE Evaporator in the A/C system

10147138

Service Action: Replace Fuel Door Cover Pot.

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Under certain conditions, the fuel door locking pin may become jammed and/or the emergency release pull cable does not function.

10146604

?SATELLITE RADIO DETERIORATION IN RECEPTION QUALITY DUE TO NEW CELLULAR FREQUENCIES .

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INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. BMW is currently working with the wireless mobile providers in order to improve the quality of reception and help alleviate the issues that are caused by the wireless mobile expanded frequencies. Once we have more information about this situation this service information bulletin will be updated. Currently Satellite Radio is provided by SiriusXM for BMW customers via geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. Due to this angle, buildings, hills, trees, highway sound blocking walls or other obstacles might block the satellite signal coming from reaching the vehicle receiver antenna and might cause audio cut outs, unless the wireless provider has installed terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets smaller. Also adverse weather conditions might affect reception. At this time, in the event of a customer complaint or inquiry on interference noise: Do not replace any parts Do not program or carry out other work on the vehicle Explain to customer about the new Wireless Communications Service (WCS) signals When investigating Satellite Radio cutouts or a temporary loss of reception: Please compare to a similarly equipped vehicle. Keep in mind the roofline of the vehicle, size of the antenna (sharkfin) and location of the antenna on the vehicle will all affect the strength of the reception. Do not compare a Sport Activity Vehicle (SAV) with a high roofline mounted antenna to a different vehicle such as a coupe or convertible with a much lower mounting point of the antenna. Replace no parts Do not prog

10136744

RECALL CAMPAIGN 17E-A04: REPLACE EMISSIONS LABEL: Vehicles are non-compliant with emissions regulations (incorrectly...

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labelled).

Brakes

10 bulletins
10178996

TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without...

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brakes applied, noticeable at low speeds. The vehicle must be moving.

10174009

TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017.

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Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.

10153634

Modified front brake pads are being supplied.

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Installation of these new brake pads addresses customers complaint of "front brake noise in a stop & go traffic conditions".

10147870

Ticking Noise from the Front Axle When Cornering.

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The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a metallic ticking from the area of the front wheels. Movement between the inner contact surfaces of the brake disc and drive flange of the wheel bearing hub.

10147541

Ticking Noise from the Front Axle When Cornering This Service Information bulletin supersedes SI B34 05 15 dated December 2015.

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The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a metallic ticking from the area of the front wheels. Movement between the inner contact surfaces of the brake disc and drive flange of the wheel bearing hub.

10147242

Diagnosis of Compound Brake System Complaints in M Vehicles This Service Information bulletin supersedes SI 34 04 14 dated December 2014.

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Designates changes to the bulletin. INFORMATION 1.Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form. These surface hairline cracks are usually spread over the entire brake disc friction area, and have no negative influence on the durability or braking performance. The rotors should not be replaced only for their appearance reasons.When performing routine service on the brake system (pad replacement due to wear), the brake discs should be replaced if surface cracks are found to be greater than 13 mm, or if the brake disc thickness is below the minimum thickness. Always replace brake discs in pairs (per axle). Install new brake pads when replacing discs. By doing this, the service life of the friction pad surface is increased, and an even material loss is ensured. 2. Vibrations and/or steering wheel torsional vibrations during braking are caused by applying the brakes on discs with minimal to heavy corrosion. These vibrations are most noticeable when braking from high speeds with cold brake components (less than 212 degrees F), and will diminish with normal everyday operation. Parts replacement is not required. 3.After high brake loads, running noises can be heard when applying the brakes, and may also be heard to a limited extent after the brakes are released. (See the note in the Owner's Manual). These noises are reduced during normal everyday operation, due to further erosion of the brake pad friction lining. Visible surface cracks or craterlike recesses on the brake pad surface are caused by a minor difference in the material of the pad lining, which will decrease with further operation and should not be replaced due to their appearance.

10147200

Ticking Noise from Front Axle When Cornering.

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The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a light metallic ticking from the front outer cornering wheel. Movement between the brake disc and wheel bearing hub.

10146892

CBS BRAKE PAD CALCULATION AND CORRECTION.

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When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. CBS shows 3,107 miles or slightly higher for the next brake service displayed via Key Reader, or vehicle's Control Display (in Vehicle Info/Status/Service required/Brake pads) CAUSE CBS calculates the remaining brake pad wear based on brake pressure, speed, vehicle specific parameters (i.e. NAO pads), brake temperature as well as cumulative brake application time. Due to variation of these parameters and outside environmental influences, this calculation can deviate from the real brake pad wear. Starting from the above-mentioned production dates of the vehicles indicated, the CBS brake pad wear calculation has been changed, and is now based only on the brake pad wear sensor. Important Note: To avoid a too-slow wear prediction, the CBS brake model will estimate the need for repairs, in some cases, rather early. Calculation will level at 3,107 miles and stay at this value until the CBS brake pad wear sensor is triggered. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/36...11/8/2016 Page 2 of 2 After the sensor is triggered, the CBS mileage will count down indicating to the customer that the brake repairs will be due.

10146636

Ticking Noise from the Front Axle When Cornering What's New: ? Changes to the procedure, parts information and warranty labor operations.

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The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a metallic ticking from the area of the front wheels. Movement between the inner contact surfaces of the brake disc and drive flange of the wheel bearing hub.

10145331

Diagnosis of Compound Brake System Complaints in M Vehicles:

Pre-Delivery & Maintenance

9 bulletins
10247578

When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or...

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the data does not match the maintenance schedule.

10245377

When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or...

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the data does not match the maintenance schedule.

10235205

The 3G network in the US has been shut down.

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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

10205603

For the eligible vehicles and for the issue described below, BMW of North America, LLC (BMW NA) is extending the limited...

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warranty for the vehicle's delivery unit with in-tank pump to: 15 years/150,000 miles as determined by the vehicle's original in-service date.

10161578

INFORMATION New information provided by this revision is preceded by this symbol.

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This Service Information bulletin replaces SI B84 02 14 dated September 2018.

10152298

?SI B00 06 14April 2015 Maintenance and General HintsTechnical Service This Service Information bulletin supersedes SI B00 06 14 dated March 2015.

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designates changes to this revision SUBJECT BMW Early Warning Information Program.

10151334

"Replace the Manufacturer's Certification Label.

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The gross vehicle weight data was not specified correctly on the B-pillar label. AFFECTED VEHICLES This Service Action involves certain F16 (X6) vehicles manufactured from November 24, 2015 to February 25, 2016. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in AIR, the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."

10147042

BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.

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BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.

10147041

BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.

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The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.

Lighting

9 bulletins
10184584

Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is...

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illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.

10160350

The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...

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supersedes SI B61 23 15 dated April 2016.

10160267

The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...

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supersedes SI B61 23 15 dated April 2016.

10151098

SI B36 01 15 February 2016 Wheel and Tires Technical Service This Service Information bulletin supersedes SI 36 01 15 dated October 2015.

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designates changes to this revision SUBJECT Check Control Message: Tire Pressure Monitor (RDCi) Failure. A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)

10147771

Check Control Message: Tire Pressure Monitor (RDCi) Failure.

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A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)

10147716

Check Control Message: Tire Pressure Monitor (RDCi) Failure.

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A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)

10147243

Check Control Message: Tire Pressure Monitor (RDCi) Failure.

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A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)

10136355

HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both...

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headlight lenses that is visible from outside.

10136000

CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location...

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by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).

Steering

6 bulletins
10249018

At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e.

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when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.

10179812

CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front...

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axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.

10170575

NOISE WHEN ADJUSTING THE STEERING COLUMN UP OR DOWN: Creaking noise when raising or lowering the steering column position.

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CAUSE Steering column adjustment.

10147195

Noise When Adjusting the Steering Column Up or Down.

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Creaking noise when raising or lowering the steering column position CAUSE Steering column adjustment

10142929

CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard...

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from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.

10136721

NOISE WHEN ADJUSTING THE STEERING COLUMN UP OR DOWN: Creaking noise when raising or lowering the steering column...

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position

HVAC & Climate

3 bulletins
10159141

HUMMING NOISES WHEN AIR CONDITIONING IS ACTIVATED.

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Humming or high-pitched vibrating noises can be heard inside the vehicle when the air conditioning (A/C) is switched on.

10146717

NOISE FROM A/C ON POWER-UP AND VENT SELECTION.

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When selecting a desired outlet vent combination and on power-up (resetting of previous vent selection) of the A/C air distribution system, a disturbing noise is heard (see video - tinyurl.com/y89pdvva). Contact between directional flaps and distributor housing

10136357

HVAC BLOWER NOT WORKING: HVAC blower is not working.

Air Bags & Safety

2 bulletins
10227568

According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop.

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1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.

10146794

SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently.

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The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)

Transmission

2 bulletins
10152317

Surround View Camera Last User Mode Operation Change.

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After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surround/top camera view). INFORMATION An operational concept change for the surround/top camera view was introduced with ISTA/P 2.53.5 (I-level Fxx-14-07-505). When the reverse gear is selected, the default view will be the rear camera. The surround/top camera view has been removed from the last user mode function. This is to meet the upcoming (new) federal regulations regarding rear view cameras. Note: The surround/top camera view is available, but the driver must manually switch the camera view using the iDrive controller.

10151404

Vibration or Shudder from Driveline when Accelerating from a Stop.

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Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. One or more of the following fault codes may be stored: LMV ? 440101 - Transfer box (VTG): End of transmission service life reached ? 440105 - Transfer box (VTG ) Calibration Faulty ? 440115 - Transfer box (VTG): Calibration angle deviation outside tolerance? 44011B - Set torque outside of the torque characteristic curve EGS ? 420611 - DSC interface (wheel speed): non-permitted deviation of wheel speed (actual speed of wheel RL/FL/RR/FR, 0x254) from output speed and turbine speed DSC ? 48097D - Transfer box: Fault, clutch position known, only rear-wheel drive These symptoms or faults would be stored on a vehicle with low mileage (< 12,500 miles). CAUSE A front or rear differential with the incorrect gear ratio was installed in the car. The front and rear differentials need to be geared exactly the same for the xDrive to function properly.

Suspension

2 bulletins
10147009

CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015.

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Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)

10146821

CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015.

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Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)

Tires & Wheels

1 bulletin
10138386

CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING