2019 Bmw X5 TSBs
473 Technical Service Bulletins across 17 categories
Categories
Engine
85 bulletinsFor this vehicle, the engine coolant thermostat limited warranty for defects in materials or workmanship has been...
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extended to 15 years/150,000 miles, as determined from the original in-service date.
For this vehicle, the EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been...
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extended to 15 years / 150,000 miles as determined from the original in-service date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that apply to the BMW New Vehicle Limited Warranty.
EVAP SYSTEM PURGE (VENT) VALVE EXT LTD WTY (ELW) 15/150
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care.
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Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
The Check Control message below appears even though the coolant level is not below minimum when theengine is cold.
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Check Control message (ID 166): Top up coolant.
Engine will crank but not start.
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There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care.
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Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
DSCi units which potentially have a faulty hydraulic valve were installed in the vehicles.
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The affected units may activate a sporadic red-colored Check Control Message.
When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises...
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may be heard.
Coolant leaking from the engine compartment.
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Traces of coolant leaking from the expansion tank of the low temperature cooling system.
After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N"...
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position without any customer influence.
Noise is heard from the seat frame/rail assembly.
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Noises may occur dynamically (creaking/knocking) when weight is shifting upon the seat Noises may also occur when activating the seat motors.
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column.
Coolant is leaking from under the car which is equipped with the S63 engine.
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A low coolant warning might also be displayed (CC Message ID166).
Symptom 1: There are traces of coolant leaking under the vehicle, or there is significant pressure released along with...
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coolant loss when opening the low temperature cooling system reservoir (engine cold). The following fault code may also be stored in the DME: 20A201 - Charge air cooling system: Coolant pump protective function activated due to dry running Symptom 2*: The air conditioning may have low cooling output with the following fault stored in the IHKA: 80120A - Compressor: Shut down due to overpressure in refrigerant system. Symptom 2 is an additional symptom related to Symptom 1. Diagnose the IHKA fault with ISTA test plans if it is the only fault stored (if no DME faults are stored related to coolant loss, this bulletin repair does not apply).
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
The Check Control message below appears even though the coolant level is not below minimum when the engine is cold.
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Check Control message (ID 166): Top up coolant.
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
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The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
Check Control Message (CCM) displays "Vehicle key missing" after engine start.
Check Control message (CCM) displays "Vehicle key missing" after engine start.
Information updated about engine oil filter cap drain plug.
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When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part numbers are not available at the moment.
The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off the coolant pump...
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and alternator.
Noise is heard from the seat frame/rail assembly.
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Noises may occur dynamically (creaking/knocking) when weight is shifting upon the seat Noises may also occur when activating the seat motors.
During manufacturing, the evaporative lines for the EVAP system may have been routed incorrectly.
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This could result in a Service Engine Soon (MIL) lamp turning on.
Due to a manufacturing defect, the vehicles were built without the engine oil label.
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The label shows the oil viscosity.
The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off the coolant pump...
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and alternator.
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column.
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when...
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placing the key against the steering column.
Noise is heard from the seat frame/rail assembly when activating the seat motors.
DSCi units which potentially have a faulty hydraulic valve were installed in the vehicles.
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The affected unitsmay activate a sporadic red-colored Check Control Message.
When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...
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and the vehicle maynot start when placing the key against the steering column.
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult...
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to remove or breaks apart in the oil filter housing.
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .
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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .
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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
REPLACE ALL THE IGNITION COILS: The ignition coils may not have been produced to specifications which could lead to...
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irregular running of the engine.
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...
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and the vehicle may not start when placing the key against the steering column.
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...
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and the vehicle may not start when placing the key against the steering column.
REPLACE ALL THE IGNITION COILS: The ignition coils may not have been produced to specifications which could lead to irregular running of the engine.
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A manufacturing defect affecting the ignition coil insulation.
SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle...
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via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.
SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle...
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via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.
SERVICE ACTION - REPLACE HYDRAULIC UNIT, DYNAMIC STABILITY CONTROL INTEGRATED: DSCi units which potentially have a...
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faulty hydraulic valve were installed in the vehicles. The affected unitsmay activate a sporadic red-colored Check Control Message.
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...
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and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected. Software error in the BDC (Body Domain Controller) module.
DELIVERY STOP - INSPECT NUTS ON CATALYTIC CONVERTER: BMW AG has issued a Delivery Stop (effective June 23, 2020) on...
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certain Model Year 2020 BMW vehicles that were produced between March 10, 2020 and June 1, 2020. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop. The nuts holding the catalytic converter to a bracket in the engine compartment may become loose. Over time, this may lead to damage to the exhaust system. The nuts on the catalytic converter bracket in the engine compartment have been incorrectly torqued (19 Nm instead of 28 Nm).
COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): Coolant leaking from the engine compartment.
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Traces of coolant leaking from the expansion tank of the low temperature cooling system. Aluminum corrosion in the charge air intercoolers, or in the radiator for the low temperature cooling is causing an unfavorable chemical reaction to the coolant.
COOLANT LINE QUICK DISCONNECTS LEAK IN LOW TEMPERATURES AT OR BELOW -15?C (5?F): The coolant reservoir in the high or...
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low temperature cooling system is low There may be a coolant leak under the vehicle There may be a check control message (ID166) to top up coolant The low temperature cooling system have a low level warning indicator. One or more faults may be stored related to the low temp cooling system: DME - 20A201 - charge air cooling system: Coolant pump protective function due to dry running active DME - 20A209 - charge air cooling system: Coolant pump protective function due to dry running active IHKA - 80120A - Compressor: Switch off due to excess pressure in the refrigerant circuit The outside temperature at the time of the complaint is at or below -15? C (5? F) The O-rings that seal the quick disconnect coolant lines will not seal properly when outside temperatures are at or below -15? C (5? F).
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or...
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more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.
B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil...
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service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
Headlight Malfunction Check Control Message: Intermittently a check control message may be present stating "Adaptive...
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headlight failure" (CC message 127) or "Headlight range control failure" (CC message 100). In conjunction one of the following faults codes MUST be stored for this bulletin to apply: 805A0D control unit: Headlight range control stepper motor driver failure (left frontal light module) 805A0E control unit: Adaptive Headlights stepper motor driver failure (left frontal light module) 805B8D control unit: Headlight range control stepper motor driver failure (left frontal light module) 805A0E control unit: Adaptive Headlights stepper motor driver failure (right frontal light module) This only affects vehicles with a current I-level below S18A-20-03-524. Software error in the FLM02 (Frontal light electronics module-Right or left).
COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): This Service Information Bulletin (Revision 5) replaces SI B17 06 17 dated June 2019.
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Traces of coolant leaking from the expansion tank of the low temperature cooling system. Coolant in the low temperature cooling circuit may also have an acrid smell and discoloration (1). Aluminum corrosion in the charge air intercoolers or in the radiator for the low temperature cooling is causing an unfavorable chemical reaction to the coolant.
COOLANT LEAKING FROM THE LOW TEMPERATURE COOLING SYSTEM (B58C ENGINE): This Service Information Bulletin (Revision 1)...
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replaces SI B17 02 20 dated March 2020. Premature breakdown of the coolant with gassing in the low temperature cooling system.
SERVICE ACTION: BODY DOMAIN CONTROLLER PROGRAMMING.
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When the vehicle is left unlocked the interior light switch is continuously monitored. This may lead to an increased battery draw. Check control message "Energy management for engine start-up" may appear. Longer stationary periods may result in a no-start depending on the battery charge state. Software error in the BDC (Body Domain Controller).
DELIVERY STOP: N63R AND N63M ENGINE - CHECK HIGH TEMPERATURE COOLANT SYSTEM FOR CONTAMINATION.
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The engine oil to coolant heat exchanger may have an internal leak resulting in engine oil contamination of the high temperature cooling system.
ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020.
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On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing (1).
SERVICE ACTION: BODY DOMAIN CONTROLLER PROGRAMMING.
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When the vehicle is left unlocked the interior light switch is continuously monitored. This may lead to an increased battery draw. Check control message "Energy management for engine start-up" may appear. Longer stationary periods may result in a no-start depending on the battery charge state. Software error in the BDC (Body Domain Controller).
DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR: This Service Information Bulletin (Revision 1) replaces SI B12 04 19 dated February 2019.
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Technicians may notice this fault logged during a diagnostic session: Fault code: Control module: Fault Text: 160021 DME Crankshaft sensor: general loss of synchronism Environmental conditions are vehicle speed 0 (stationary) and engine speed less than 1500 rpm. There is no customer-facing symptom nor related check control message displayed. Phantom/pseudo fault due to unsuitable DME software. Background: After parking the vehicle and turning off the engine both DME control units go into sleep mode at different times. The DME of cylinder bank 2 ("secondary") goes into sleep mode first The DME of cylinder bank 1 ("primary") is still awake and can experience a reduction in signal voltage for the crankshaft sensor signal This signal change can mistakenly be evaluated as a skipped crankshaft sensor cog by the DME. If the engine is started while the primary DME is still awake this causes a brief loss of synchronization with the secondary DME. Fault 160021 is logged after three (3) consecutive engine starts with this momentary loss of synchronization. Note: Starting the engine after the primary DME has also gone into sleep mode will avoid the loss of synchronization.
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction...
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indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.
DELIVERY STOP: N63R AND N63M ENGINE - CHECK ENGINE OIL SUPPLY CIRCUIT FOR CONTAMINATION.
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The engine oil pan and oil lubrication circuit may be contaminated with metal debris from the engine manufacturing process.
ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated.
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There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.
THE MIL MAY BE ILLUMINATED BY ERRONEOUS VALVETRONIC FAULTS.
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One of the following faults may be stored in the digital motor electronics (DME) either as part of diagnosing a different issue; and-or an illuminated malfunction indicator lamp (MIL).
Delivery Stop on certain Model Year 2019 and 2020 BMW vehicles that were produced between July 20 2018 and November 2 2019.
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There is a possibility of contamination in the engine.
ETHERNET MODULES STOP RESPONDING OR INCREASED STANDBY CURRENT.
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A vehicle which was previously programmed to integration level S18A-19-07-525, or up to and including S18A-1907-552 may display the following issues: Fault pattern 1: Failure of the driver assistance system (including Check Control message) Radio doesn't work or stops working Reverse camera doesn't work Ethernet modules sometimes do not respond CCM 374 Camera based driver assistance system Fault pattern 2: Increased standby current consumption with the following fault memory entries present: 8040C6 - KL30F: Request reset due to standby current violation 8040C3 - KL30F: Request switch-off due to standby current violation 8040C9 - Intelligent battery sensor (IBS): standby current violation detected CCM 415 Start engine. Energy management Software in the Body Domain Controller (BDC) control unit.
SERVICE ACTION: BODY DOMAIN CONTROLLER PROGRAMMING: When the vehicle is left unlocked the interior light switch is continuously monitored.
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This may lead to an increased battery draw. Check control message "Energy management for engine start-up" may appear. Longer stationary periods may result in a no-start depending on the battery charge state. Software error in the BDC (Body Domain Controller).
COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): Coolant leaking from the engine compartment.
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Traces of coolant leaking from the expansion tank of the low temperature cooling system. Coolant in the low temperature cooling circuit may also have an acrid smell and discoloration.
NO INTERIOR HEATING FUNCTION WITH REMOTE START.
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Customer states that when the vehicle is started using Remote Engine Start the vehicle interior does not heat up despite customer heater settings. Software error in the automatic air conditioning control unit (IHKA).
REMOTE CONTROL IS NOT DETECTED.
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Vehicle cannot be opened or closed using comfort access engine start is not possible and the vehicle may not start when placing the key again in the steering column.
ERRONEOUS FAULT 1F2505 IS STORED IN THE DME This Service Information bulletin replaces SI B12 30 18 dated November 2018.
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This fault does not cause any drivability complaints or engine warning lamps.
TRANSMISSION INTERMITTENTLY GOES INTO P OR N AFTER MSA ENGINE START.
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After an automatic engine start (MSA start) the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.
COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R) This Service Information bulletin replaces SI B17 06 17 dated...
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February 2019.
HIGH ENGINE SPEED IMMEDIATELY AFTER STARTING.
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In rare circumstances after the engine is started with the Start-Stop button the engine speed may immediately increase to a high constant RPM (approximately 3000 rpm).
ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.
NO BRAKING FORCE ASSISTANCE AFTER ENGINE START DIAGNOSTIC TROUBLE CODE (DTC) 4808B4.
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When starting the vehicle with Electric Park Brake (EPB) engaged. The brake pedal is hard. The red brake warning light in the instrument cluster lights up. The braking force assistance has failed (stiff brake pedal). Check Control message appears: Drive at a moderate speed. Braking force assistance. After starting the engine again the warning light is no longer active and the braking force assistance is available again.
NO BRAKING FORCE ASSISTANCE AFTER ENGINE START DIAGNOSTIC TROUBLE CODE (DTC) 480705 / 480706.
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When starting the vehicle. The red brake warning light lights up in the instrument cluster. The braking force assistance has failed (stiff brake pedal). Check Control message appears: Drive at a moderate speed. Braking force assistance. The red warning lamp disappears after engine restart and braking force assistance is available again.
ERRONEOUS ELECTRIC FAN VOLTAGE FAULT STORED IN THE DME.
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The following faults are erroneously store in the Digital Motor Electronics (DME).
SERVICE ACTION: N63M ENGINES - CHECK AND REPLACE THE FRESH AIR INTAKE DUCT.
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The incorrect crankcase ventilation non return valves may have been installed in the vehicle. The engine malfunction indicator may be illuminated with FC 160509 pressure sensor crankcase signal: pressure implausible stored in the DME.
ERRONEOUS ELECTRIC FAN VOLTAGE FAULT STORED IN THE DME.
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The following faults are erroneously store in the Digital Motor Electronics (DME).
SERVICE ACTION: N63M ENGINES - CHECK AND REPLACE THE FRESH AIR INTAKE DUCT.
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The incorrect crankcase ventilation non return valves may have been installed in the vehicle. The engine malfunction indicator may be illuminated with FC 160509 pressure sensor crankcase signal: pressure implausible stored in the DME.
COMFORT GO NOT POSSIBLE.
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If the radio operated key (ID transmitter/display key) is located in the glove box compartment Comfort Go (engine start) is not possible.
DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR.
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Technicians may notice this fault logged during a diagnostic session Fault code Control module Fault Text 160021 DME Crankshaft sensor general loss of synchronism Environmental conditions are vehicle speed 0 (stationary) and engine speed less than 1500 rpm.
DELIVERY STOP N63R AND N63M ENGINE - CHECK HIGH TEMPERATURE COOLANT SYSTEM FOR CONTAMINATION.
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The engine oil to coolant heat exchanger may have an internal leak resulting in engine oil contamination of the high temperature cooling system.
ENGINE VIBRATIONS OR NOISE.
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One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.
HU-H3/MGU HEAD UNIT AND CENTRAL INFORMATION DISPLAY FAILED.
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The head unit (HU-H3) and Central Information Display (CID) only work correctly for approx. 1 to 5 minutes after starting the engine.
DELIVERY STOP: N63R AND N63M ENGINE - CHECK HIGH TEMPERATURE COOLANT SYSTEM FOR CONTAMINATION.
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The engine oil to coolant heat exchanger may have an internal leak resulting in engine oil contamination of the high temperature cooling system.
ERRONEOUS FAULT 1F2505 IS STORED IN THE DME.
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The following fault is erroneously store in the Digital Motor Electronics (DME). ??FC 1F2505 - DME, encoding: Self-detection components implausible. This fault does not cause any drivability complaints or engine warning lamps. This fault is normally detected during unrelated work An error in the DME software.
Electrical
79 bulletinsThe limited warranty for the Knee Air Bag wire harness repair cable procedure for defects in materials and/or...
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workmanship has been extended to 10 years / 120,000 miles as determined from the original first in-service / deliver date.
the NVLD modules limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000...
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miles as determined from the vehicles original in-service / first delivery date.
After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced.
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Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module. 80424A Remote control receiver at the front (FBD5 VM): Programming defective 80424B Remote control receiver at the rear (FBD5 HM): Programming defective 80424C Remote control receiver at the front left (FBD5s VL): Programming defective 80424D Remote control receiver at the front right (FBD5s VR): Programming defective 80424E Remote control receiver at the rear right (FBD5s HR): Programming defective 80424F Remote control receiver at the rear left (FBD5s HL): Programming defective
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.
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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
Second seat row blocking access to third seat row, program seat modules.
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Visible stitching on first row sport seat. Third seat row backrest Bowden cable routing and length change.
Headlight check control (CC) message 128 "High beam headlight failure" is displayed.
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The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an...
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internal relay.
BMW AG has issued a Delivery Stop (effective October 15, 2021) on certain Model Year 2022 BMW vehicles that were...
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produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor.
Due to a software error, the vehicle sporadically does not achieve sleep mode.
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As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller.
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That one provides an imprecise voltage measurement, which the main controller interprets as a fault.
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to...
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another controller.
Due to a software error, the vehicle sporadically does not achieve sleep mode.
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As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
A check control message for the restraint system appears.
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In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal 93094F - Knee airbag, front passenger: short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great.
The incorrect Bluetooth module was installed in the headunit.
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Bluetooth functionality cannot be guaranteed, and mobile phones may possibly not be paired via Bluetooth.
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller.
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That one provides an imprecise voltage measurement, which the main controller interprets as a fault. For the driving cycle, the customer may lose the display in either mirror and the Lane Change Warning function and, if installed, other functions such as- Side collision warning; Lane Change Assistant; Steering and Lane Control Assistant; Emergency Lane Assistant Hands Off 60 Assistant.
A check control message for the restraint system appears.
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In the Instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal; 93094F - Knee airbag, front passenger: short circuit to negative terminal.
The functionality of the right front SRR sensor could be reduced which would display the "Driving Assistance" Check...
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Control Message.
BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In HybridElectric (PHEV)...
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vehicles that were produced between March 25, 2019, and October 17, 2020. Analyses of transmitted teleservice data indicate abnormalities in the "balancing" of the cells within one or more of the high-voltage battery cell modules. This could possibly cause a loss of performance of the corresponding modules, such as faster ageing, shorter range, or possible operating failure.
48 V battery may become totally discharged, and possible replacement needed.
BMW AG has issued a Delivery Stop (effective March 29, 2022) on three (3) Model Year 2022 BMW X5 SAV vehicles that were produced on March 23, 2022.
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The 12V battery vent tube will need to be replaced.
BMW AG has issued a Delivery Stop (effective October 15, 2021) on certain Model Year 2022 BMW vehicles that were...
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produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor.
48 V battery may become totally discharged, and possible replacement needed if: a) The vehicle has been charged using a...
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12 V charger with the hood closed during a long stationary period, the. For example, the showroom or storage. b) Vehicles stored for an extended period connected to a low output solar or trickle charger. c) Vehicles stored for an extended period with no charger connected and not properly maintained 12 V battery.
The total electrically driven miles are lost/reset after the vehicle is programmed.
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This does not affect the total vehicle odometer reading.
Some of the vehicles listed above which were initially identified as requiring Recall Campaign 20V-601 - HIGH VOLTAGE...
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BATTERY to be performed and completed are now no longer included in this Recall.
SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY: A software error intermittently causes a continuous...
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resetting of the microcontroller in the power management system. This causes the red Check Control Message (CCM) "Replace Battery" to be illuminated.
SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY: A software error intermittently causes a continuous...
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resetting of the microcontroller in the power management system. This causes the red Check Control Message (CCM) "Replace Battery" to be illuminated.
PROGRAMING THE DUAL STORAGE SYSTEM AND REPLACE IT IF NECESSARY: The 12 V battery's dual storage system (DSS) may contain...
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a software error which intermittently causes a continuous resetting of the microcontroller and communication failure.
VOLT BATTERY MAINTENANCE: 48 V battery may become totally discharged, and possible replacement needed if: a) The vehicle...
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has been charged using a 12 V charger with the hood closed during a long stationary period.
FALSE ALARM ACTIVATION TRIGGERED BY INTERIOR ULTRASOUND SENSOR: The DWA (anti-theft alarm) triggers for no apparent...
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reason with all the vehicle's doors and windows closed.
FRONY DOOR PANEL LED FAILURES: The LED light on the front door is not working.
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Due to the orientation of the LED module, moisture may enter the LED module, causing corrosion.
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage...
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System (DSS) is disconnected from the electrical system via an internal relay.
BATTERY DOES NOT CHARGE WITH EXTERNAL CHARGER AND CLOSED HOOD: After the vehicle has been charged using a 12 V charger...
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with the hood closed during a long stationary period, the 48 V battery may be totally discharged, and possible replacement is needed.
?DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: One or more of the LED daytime running lights are dim or discolored.
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The connection between the LED module and light tube inside the headlight is damaged.
WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle...
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from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in.
HIGH-VOLTAGE BATTERY CONDITION VERIFICATION (20V-601): After additional in-depth research and analysis of the...
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corresponding data for these vehicles, we can safely conclude that the issue identified in Recall Campaign 20V-601 has been satisfied and no further repair is required.
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage...
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System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set.
WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle...
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from the outside using the remote control: The doors lock. The alarm system is not activated. The side mirrors (when the function is activated) do not fold in.
ACCESSORIES DO NOT POWER ON: Customer is unable to power up or charge accessories through a plug adapter inserted in the...
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front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. A design change was intended to reduce short circuits and blown fuses. When the plug adapter is inserted, the center contact pin may not make proper contact with the center pin of the power socket plug.
ACCESSORIES DO NOT POWER ON: Customer is unable to power up or charge accessories through a plug adapter inserted in the...
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front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. A design change was intended to reduce short circuits and blown fuses. When the plug adapter is inserted, the center contact pin may not make proper contact with the center pin of the power socket plug.
SERVICE ACTION - CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery...
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Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set. In these circumstances: A crash shutdown of the DSS does not occur The power distribution box is supplied with power until the DSS is fully discharged.
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access.
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Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.
DELIVERY STOP - HIGH-VOLTAGE BATTERY: Please do not charge the vehicle high-voltage battery until further notice.
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There may be a potential issue in the welding process of the HV-modules.
ACCESSORIES DO NOT POWER ON: Customer is not able to power accessories using the 12 volt power socket.
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Design change to reduce short circuits and blown fuses.
EME GROUND CONNECTION MONITORING FAULTS: Check Control message (CCM ID 794): "Drive.
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Check as soon as possible" illuminates. Increased ground cable contact resistance at Electrical Machine Electronics (EME) due to corrosion/oxidation.
NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU...
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Media Graphics Unit), there is a new protection mechanism against tampering. If one or more of the following components needs to be replaced, the secure connection between them must be re-established: MGU TCB Telematic Communication Box (ATM-02) RSE Rear Seat Entertainment and/or KOMBISP18 instrument cluster Prior to re-establishing this connection, an electronic certificate must be created in the BMW backend for importing into the Vehicle. After the replacement of one of the mentioned Modules, the Control Module needs a valid certificate for it to communicate with the other Modules.
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL.
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Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.
DELIVERY STOP - CHECK STARTER BOLT: BMW AG has issued a Delivery Stop (effective July 30, 2020) on a small number of...
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Model Year 2020 BMW vehicles that were produced on July 10, 2020.
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
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Software error in the Advanced Telematics Module 2 (ATM2).
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
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This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).
SERVICE ACTION - REPLACE RIGHT FRONT SHORT RANGE RADAR SENSOR (SRR): The functionality of the right front SRR sensor...
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could be reduced which would display the Driving Assistance Check Control Message.
SERVICE ACTION - REPLACE LEFT FRONT SHORT RANGE RADAR SENSOR (SRR): The functionality of the left front SRR sensor could...
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be reduced which would display the Driving Assistance Check Control Message.
DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior...
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movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the interior movement detector and tilt alarm sensor. CAUSE Software error in the control unit of the roof function center (FZD).
SERVICE ACTION - CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery...
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Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set. In these circumstances: A crash shutdown of the DSS does not occur The power distribution box is supplied with power until the DSS is fully discharged
WHEN LOCKING VEHICLE DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle...
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from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in CAUSE Due to a software error on the Body Domain Controller (BDC) it identified the remote control as being inside even though the remote control is actually located outside the vehicle. This caused the doors to be locked without securing the vehicle.
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019.
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Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery. The Display Key Digital Key and the Digital Key Card are not affected. Electrostatic discharge puts the remote control key into a deep sleep. Various situations can lead to an electrostatic charge which is often not recognized by the customer. For example walking over carpet wearing shoes that have a hard rubber sole positive and negative charges are exchanged. The sole accumulates a negative charge and an electrostatic charge develops before touching the remote control key.
ACCESSORIES DO NOT POWER ON: Customer is not able to power accessories using the 12 volt power socket.
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Design change to reduce short circuits and blown fuses.
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
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Software error in the Advanced Telematics Module 2 (ATM2).
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
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This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).
SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA.
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A malfunction of the KAFAS camera can occur due to a voltage supply fault. This triggers a Check Control Message (CCM) to be displayed sporadically during the drive cycle- "Driver Assistance support restricted.
NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is...
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available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is...
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illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.
SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY.
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In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay.
HU-H3 MGU HEAD UNIT DOES NOT START CID REMAINS BLACK: If the ignition is briefly switched off and without the vehicle...
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entering sleep mode the MGU (Media Graphics Unit) head unit does not start The CID display remains black.
SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery...
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Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set.
ACTIVE CRUISE CONTROL (ACC): FRONT MID-RANGE RADAR FAULT CODE 48214E.
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Only after programming the vehicle with ISTA 4.19.1 or lower the fault code 48214E is set or stored in MidRange Radar (MRR) control module.
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE This Service Information Bulletin (Revision #2)...
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replaces SI B62 01 19 dated March 2019. Updated I-level info. Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control (shown at left) Additionally the audio source radio station or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset.
SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA: A malfunction of the KAFAS camera can...
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occur due to a voltage supply fault. This triggers a Check Control Message (CCM) to be displayed sporadically during the drive cycle.
NOISE FROM FRONT SEAT HEADREST: When adjusting the headrest scissor mechanism (aka side extensions or "wings") a groaning noise can be heard.
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Due to the elimination of the NED (Non-Electrical Diagnosis) test plan for seat noise from ISTA we are releasing this bulletin. Headrest scissor mechanism (wing) assembly.
SERVICE ACTION: CHECKING THE SIGNAL WIRE AT POWER DISTRIBUTION BOX.
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The lithium-ion battery in the dual storage system is connected to the terminal 30C to enable issuing a switch-off command in the event of a crash.
Service Information May 2019 Special Suspension Systems B37 01 19 Technical Service CHECK CONTROL MESSAGE (CCM) DRIVING COMFORT RESTRICTED.
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Chassis stabilization warning and CCM Driving comfort restricted. Vertical Dynamics Platform (VDP) fault code for ride height sensor implausible value. Any of the following fault codes may be logged depending on the respective wheel ride height sensor0x030C5A 0x030C5B 0x030C5C 0x030C5D The ride height sensor linkage became disconnected.
SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY.
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A software error intermittently causes a continuous resetting of the microcontroller in the power management system. This causes the red Check Control Message (CCM) "Replace Battery" to be illuminated. Software error in Dual Storage System Battery.
DRIVERS SEAT AND FRONT PASSENGER SEAT CANNOT BE ADJUSTED BACKWARDS.
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The customer is complaining that the driver's seat and/or the front passenger seat cannot be adjusted backwards. Software error in the seat module(s).
SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY.
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A software error intermittently causes a continuous resetting of the microcontroller in the power management system. This causes the red Check Control Message (CCM) "Replace Battery" to be illuminated. Software error in Dual Storage System Battery.
DRIVERS SEAT AND FRONT PASSENGER SEAT CANNOT BE ADJUSTED BACKWARDS.
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The customer is complaining that the driver's seat and/or the front passenger seat cannot be adjusted backwards. Software error in the seat module(s).
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE.
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Additionally the audio source radio station or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset.
DELIVERY STOP: PROGRAM KAFAS MODULE.
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The KAFAS (Camera Assisted Drivers Assistance System) module erroneously trigger warnings and CCMs (Check Control Messages) which lead to customer discomfort and uncertainty with the KAFAS functionality. KAFAS module software error.
NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES.
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With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit) we have a new way protection mechanism against tampering. If one or more of the following components MGU, TCB Telematic Communication Box (ATM-02), RSE Rear Seat Entertainment or KOMBISP18 instrument cluster needs to be replaced the secure connection between them must be re-established. In order to re-establish the connection, an electronic certificate must be created from the BMW backend and imported into the Vehicle. After the replacement of one of the mentioned Modules the Control Module needs a valid certificate in order to communicate with the other Modules.
DELIVERY STOP: PROGRAM KAFAS MODULE.
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The KAFAS (Camera Assisted Drivers Assistance System) module erroneously trigger warnings and CCMs (Check Control Messages) which lead to customer discomfort and uncertainty with the KAFAS functionality. KAFAS module software error
DELIVERY STOP: NEGATIVE BATTERY CABLE.
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A Delivery Stop has been issued (effective September 28, 2018) on Model Year 2019 BMW X5 vehicles that have been produced from July 11 (SOP) - September 24, 2018. The intelligent battery sensor (IBS), which is part of the negative battery cable, may not have been produced to specfications. Therefore, the negative battery cable will be need to be replaced. Approximately 1,209 vehicles are affected by this delivery stop. Affected vehicles show the campaign as "Open" when checked either in Warranty Vehicle Inquiry, AIR or ISPA Next and identified with the description: STOP013383 B611418 Delivery Stop: Replace Battery Sensor Software error in the IBS (Intelligent Battery Sensor).
Other
74 bulletinsCLASS ACTION SETTLEMENT: F95 F96 G05 G06 G07 FRONT CENTER CONSOLE CUPHOLDER
The seat leather upholstery detaches from the front of the thigh support (aka knee bolster) of either front seat.
Deactivated: Currently investigating other components that maybe playing a factors besides what is mentioned in the SIB.
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Topic is under investigation.
A crack maybe present on the left C-pillar.
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The crack does not affect the structure of the vehicle.
Emergency Stop Assistant is activated.
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Thisicon will appear in the CID when this function is activated.
Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.
This situation can result in two customer complaints: 1.
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Wind noise 2. Excess water entry
?BMW AG has issued a Delivery Stop for BMW X5, X6, X7, and 7 Series sedan vehicles that were produced between July 7, 2023 and August 15, 2023.
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Usage of the Highway Assist function (option code 5AX) is not possible.
A groaning type noise is heard during the height adjustment.
BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were...
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produced between October 26, 2022 and May 8, 2023.
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to...
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following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
It is not possible to get into the third-row seating.
A groaning type noise is heard during the height adjustment.
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold...
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start, when the outside temperature is 32 F (0 C) or lower.
BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021.
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Due to supply chain limitations, certain vehicles were produced without a CID with touch function and and without Reversing Assistant.
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug.
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Alternatively, it will only operate when constant downward hand pressure is maintained.
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold...
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start, when the outside temperature is 32 F (0 C) or lower. The noise goes away as the vehicle/driveline reaches operating temperature.
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold...
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start, when the outside temperature is 32F (0C) or lower.
A cracking, metallic noise from under the center of the vehicle.
Customer states that they always hear a whistle (air noise) coming from the rear B pillar vent(s) when the vent is in the closed position.
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When the vent(s) are fully open, or the air output is set to the footwell position then the noise goes away.
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug.
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Alternatively, it will only operate when constant downward hand pressure is maintained.
When returning the 2nd row seat 60/40 seat from Easy-Entry: The seat stops moving before reaching the final home position.
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A Check Control Message (CCM) appears alerting the customer that the seat is not locked.
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug.
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Alternatively, it will only operate when constant downward hand pressure is maintained.
Due to a production error, the telematics control units were delivered without an IMS configuration.
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug.
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Alternatively, it will only operate when constant downward hand pressure is maintained.
The passenger's side (right rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on...
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one side (inner rail).
When returning the 2nd row seat 40% (right) side from Easy-Entry: The seat stops moving before reaching the final home...
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position, a check control message (CCM) appears alerting the customer that the seat back is unlocked. The passenger's side (right rear 40% seat) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).
When returning the 2nd row seat 60% (left) side from Easy-Entry: The seat stops moving before reaching the final home...
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position, a check control message (CCM) appears alerting the customer that the seat back is unlocked.
The driver's side (left rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one...
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side (inner rail).
Driver Assistance reduced checked control message (CCM) appears.
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All or some of the system functions maybe inoperative. The following fault will be stored: 481CC6.
Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests and/or headrests.
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Refer to attachment for details. This only affects vehicles with the Merino leather.
BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021.
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Due to supply chain limitations, certain vehicles were produced without a CID with touch function and without Reversing Assistant.
Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests and/or...
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headrests.
A groaning type noise is heard during the height adjustment.
The BMW Gesture Control function may fail permanently as a result of high temperature fluctuations.
This situation can result in 2 customer complaints: 1.
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Wind noise, and 2. Excess water entry.
BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021.
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Due to supply chain limitations, certain vehicles were produced without a CID with touch function and and without Reversing Assistant.
The BMW key card cannot be activated.
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The activation menu in the BMW iDrive is missing.
The center console (armrest) may not open.
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
WIPERS ACTIVATED WHEN THE VEHICLE IS IN A DRIVE-THROUGH CAR WASH: When the vehicle is in a drive-through car wash with...
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the automatic wiper mode selected, the wipers may activate.
ACCESSORIES DO NOT POWER UP FROM THE FRONT 12 V POWER SOCKET PLUG: Customer is unable to power up or charge accessories...
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through a plug adapter inserted in the front 12-volt power socket plug.
SECOND ROW SEAT LEATHER CLOUDY/DISCOLORED: Milky-white stains (discolorations) in the leather are observed in the...
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second-row seat bottom, backrests and/or headrests.
OUTER HEADREST SECOND ROW: BMW AG has issued a Delivery Stop on certain Model Year 2021 BMW X5 SAV and X7 SAV vehicles...
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that were produced between February 8, 2021 and February 17, 2021.
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended...
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operations.
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended...
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operations.
THIGH SUPPORT UPHOLSTERY DETACHES FROM SEAT: The seat leather upholstery detaches from the front of the thigh support...
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(aka knee bolster) of either front seat.
ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise...
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Control with Stop & Go (ACC) function is activated.
WIPERS ACTIVATED WHEN THE VEHICLE IS IN A DRIVE-THROUGH CAR WASH: When the vehicle is in a drive-through car wash with...
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the automatic wiper mode selected, the wipers may activate. The wipers' sweep movement can potentially damage the wiper blades.
WIPERS ACTIVATED WHEN THE VEHICLE IS IN A DRIVE-THROUGH CAR WASH: When the vehicle is in a drive-through car wash with...
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the automatic wiper mode selected, the wipers may activate. The wipers' sweep movement can potentially damage the wiper blades.
DELIVERY STOP - REPLACE HIGH-PRESSURE PUMP: Due to an assembly error the flange bolts for the high-pressure pump did not...
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have the proper tightening torque applied.
DRIVER CAMERA SYSTEM: NO FACE DETECTED FAULT CODE.
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During vehicle diagnosis fault code 808607 (No face detected) may be stored in the Driver Camera System (DCS) control unit.
KAFAS STOPS RESPONDING AND FAILS PROGRAMMING: During programming of the vehicle the session aborts or the programming...
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fails due to the KAFAS camera (Camera-based Driver Assistance System) no longer responding.
STATIONARY VENTILATION WILL NOT ACTIVATE AFTER PARKING.
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Activation of stationary ventilation is not possible after parking the vehicle.
SECOND ROW 60/40 PASSENGERS SIDE SEAT INTERMITTENTLY WON'T LATCH.
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The passenger's side (right rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).
SECOND ROW SEATS INTERMITTENTLY ELECTRONICALLY INOPERATIVE.
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The second and/or third row of seats intermittently may not electronically function preventing third row access. The customer may state that one or more seats do not respond to any inputs from the various switches.
SECOND ROW MECHANICAL 60/40 REAR SEAT NOISE DIAGNOSIS.
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This bulletin addresses multiple customer noise complaints heard/felt in the 2nd row seats. These repairs are for the mechanical second row 60/40 Bench Seat.
VARIOUS CHECK CONTROL (CC) MESSAGES FOR FAILURE OF DRIVER ASSISTANCE SYSTEMS.
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE.
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Vehicle cannot be opened/locked or started via Comfort Access. Electrostatic charge puts the remote control key into a deep sleep.
THIGH SUPPORT UPHOLSTERY DETACHES FROM SEAT.
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The seat leather upholstery detaches from the front of the thigh support (aka knee bolster) of either front seat. The metal retainer clips on the thigh support are too loose.
SECOND ROW 60/40 DRIVERS SIDE SEAT INTERMITTENTLY WON'T LATCH.
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The driver's side (left rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).
TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST.
A crack may be present on the left C-Pillar.
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The crack does not affect the structure of the vehicle. During production the sheet metal may have split.
DIGITAL (NFC) KEY CARD - RETROFIT PROGRAM.
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These early production vehicles are now eligible to be retrofitted one time with one (1) Digital (NFC) Key Card free-of-charge.
ConnectedDrive: REMOTE 3D NOT WORKING.
ConnectedDrive: REMOTE 3D NOT WORKING.
DRIVERS ASSISTANCE SYSTEM LIMITED SUPPORT CHECK CONTROL MESSAGE.
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INFORMATION Part Number Description Quantity Refer to ETK KaFAS camera (Control unit and camera).
DEACTIVATION OF THE AUTOMATIC AIR RECIRULATION.
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Customer request for deactivation of the automatic air recirculation function.
FAULT CODE 804417 CAUSED BY THE REMOTE KEY.
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When a short test is performed as part of a workshop visit for an unrelated situation.
IDRIVE CONTROLLER KNOB STICKS TO THE LEFT.
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The positioning of the internal magnets which provide the tactile feedback for the iDrive controller is less than optimal.
COMFORT ACCESS 2.0 INFORMATION.
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Customers may report complaints that the comfort access system's "contactless" features are not working to their expectations.
ELECTRIC ROLLER CARGO COVER REVERSES DIRECTION.
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The electronic roller cargo cover may reverse direction before completing travel. Afterwards
A Delivery Stop has been issued (effective November 16, 2018) on Model Year 2019 BMW 5 Series, 7 Series and X5 SAV...
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vehicles that have been produced between June 29, 2018 ? September 10, 2018. The issue involves the oil-to-water heat exchanger which can start to leak. Approximately 285 vehicles are affected by this delivery stop.
After programming it could be that some fault codes cannot be deleted even after a sleep cycle of the vehicle.
Infotainment
62 bulletinsCustomer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators,...
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acoustic signals) may also have failed.
Check control message (CCM) 183 Windscreen wiper malfunction is displayed.
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
The customer complains that the radio stations change by themselves.
After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster.
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Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
Windscreen Seal BMW AG Has issued a Delivery Stop (effective October 19, 2022) on a small number of Model Year 2023 BMW...
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vehicles.
When using Comfort Access 2.0 feature Lock when walking away, the vehicle locks itself even though the remote...
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control/display key is inside the vehicle.
The sound output intermittently drops out entirely.
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This can be reproduced with all audio sources as well as telephone and voice output.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
Sport mode is not displayed correctly in the instrument cluster.
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Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi).
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch.
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2) The device switches off due to over temperature (built-in device protection).
SiriusXM satellite radio is not working and does not display a channel list.
The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display...
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key was inside the vehicle.
The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no...
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longer available, a black screen is shown in the Control Display, the system works again after a short interruption.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
When charging the vehicle with an Occasional Use Charger (OUC) after previously using a Wallbox charger,the selected...
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charging current might not be displayed correctly in the instrument cluster.
The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).
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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps...
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(e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.
SiriusXM satellite radio is not working and does not display a channel list.
TOP VIEW CAMERA IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control...
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Information Display (CID).
SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.
?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any...
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preview images at times.
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over...
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satellite.
?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any...
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preview images at times.
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over...
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satellite.
TOP VIEW CAMERA: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).
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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted.
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The navigation is no longer available. A black screen is shown in the Control Display.
HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn...
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black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidance when the "3D building" function is used Software in the Head Unit High (HU-H3).
BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW...
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ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.
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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
SOFTWARE UPDATE FOR SEAT CHECK CONTROL MESSAGES: There is an operating failure with various Check Control (CC) messages...
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displayed regarding seat adjustment of the second and third row of seats.
TOP VIEW CAMERA: IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).
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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both. Side view camera loose fitment in the exterior mirror bracket, causing changes to the top view image.
SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the...
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Central Information Display (CID) when the Surround View is activated.
FIBERS PROTRUDING FROM CENTER SPEAKER COVER: Fibers are protruding from beneath the center dashboard speaker cover.
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Insulation material underneath the speaker may become loose. The situation may become even more noticeable on those vehicles where the dashboard area is cleaned using a vacuum cleaner.
DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check...
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Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative.
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.
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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display...
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in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).
TOP VIEW CAMERA: IMAGE IS MISALIGNED.
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The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side passenger side or both. The arrow identifies the line which is shown as not parallel or straight alongside the vehicle. Side view camera loose fitment in the exterior mirror bracket causing changes to the top view image.
DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE.
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The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Sporadic interference causes the vehicle to revert to "outside detection" of the vehicle remote control instead of "inside the vehicle detection" which is where the key was located.
CONNECTEDDRIVE: BMW APPS AND SERVICES NOT AVAILABLE.
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The BMW ConnectedDrive Services are no longer available in the vehicle nor are the BMW Apps displayed in the vehicle. Also "Update Apps and Services" via the iDrive is not selectable (greyed out). Synchronization error between the vehicle and the BMW ConnectedDrive backend system.
BLUETOOTH: VARIOUS CONNECTIVITY CONCERNS.
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Various Bluetooth connectivity concerns may sporadically occur. Some known concerns are as follows: Device(s) sporadically does not reconnect to the vehicle Disconnect during a phone call New device cannot be paired to the vehicle Software in the Head unit (HU-H3).
APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019.
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The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).
APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019.
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The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).
APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated...
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May 2019.
APPLE PAY WALLET- POP-UP WINDOW APPEARS IN THE IPHONE DISPLAY This Service Information bulletin replaces SI B84 01 19...
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dated March 2019.
DISPLAY IN THE INSTRUMENT CLUSTER OR IN HEAD-UP DISPLAY IS FLICKERING.
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The customer states that the display in the instrument cluster or the BMW Head-Up Display is flickering. Autonomous switching through of the display contents on the right side of the instrument cluster can also occur.
INCORRECT VEHICLE IS DISPLAYED IN THE INSTRUMENT CLUSTER AFTER PROGRAMMING.
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After programming the vehicle from i Level S18A-18-11-5xx to I Level S18A-19-03-5xx an incorrect vehicle model image is displayed in the Instrument Cluster (KOMBI).
DISPLAY IN THE INSTRUMENT CLUSTER OR IN HEAD-UP DISPLAY IS FLICKERING.
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The customer states that the display in the instrument cluster or the BMW Head-Up Display is flickering. Autonomous switching through of the display contents on the right side of the instrument cluster can also occur.
INCORRECT VEHICLE IS DISPLAYED IN THE INSTRUMENT CLUSTER AFTER PROGRAMMING.
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After programming the vehicle from i Level S18A-18-11-5xx to I Level S18A-19-03-5xx an incorrect vehicle model image is displayed in the Instrument Cluster (KOMBI).
APPLE PAY WALLET- POP-UP WINDOW APPEARS IN THE IPHONE DISPLAY.
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If the customer's iPhone is placed in the center console phone tray which contains either the wireless charging station the NFC station or both; the "Apple Pay Wallet" pop-up window appears in the iPhone display.
HU-H3 MGU HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG.
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Customer states the following about their vehicle: * Active radio or music source is interrupted * The navigation is no longer available * A black screen is shown in the Control Display * The system works again after a short interruption Software error in the Head Unit High (HU-H3) MGU (Media Graphics Unit).
THE INCORRECT VEHICLE IS DISPLAYED IN THE INSTRUMENT CLUSTER AFTER PROGRAMMING.
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After programming the vehicle from i Level S18A-18-11-5xx to I Level S18A-19-03-5xx an incorrect vehicle model image is displayed in the Instrument Cluster (KOMBI).
INTERRUPTION OF AUTOMATED PARK ASSIST.
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Park Distance Control (PDC) distance tiles are displayed in the Central Information Display (CID); despite no actual obstacles being in close proximity to the vehicle.
CHECK CONTROL MESSAGE BMW DIGITAL KEY.
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After exchanging the Body Domain Controller (BDC); the digital keys are no longer correctly displayed in the vehicle's Central Information Display.
REMOTE/ DISPLAY KEY IS NOT DETECTED.
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The remote/ display key is sometimes not detected. Comfort Access and Comfort Go are not possible.
CHECK CONTROL MESSAGE - PARKING ASSISTANCE RESTRICTED.
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Some car washes utilize an air curtain at the entrance. When passing through the air curtain; a Check Control Message (CCM) "Restricted parking assistance" may be displayed on vehicles with certain option codes.
FM RADIO STATIC HEARD BETWEEN 88 TO 97 MHZ.
SPANISH OR FRENCH TEXT IS DISPLAYED WITHOUT SPACES.
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In the selectable Spanish or French languages.
RAM CONTROL UNIT: CANNOT BE ENCODED / NO SOUND OUTPUT.
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After programming the RAM (audio amplifier) one of the following errors may occur: 1. Coding of the RAM-01 audio amplifier fails repeatedly. 2. The RAM-01 audio amplifier was successfully programmed and encoded with ISTA. However after the vehicle goes to sleep, the sound output no longer works. The root cause for this error is still under investigation.
Body & Paint
50 bulletinsThe basic conditions for initializing the power windows are not met.
The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or...
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may hang down and appear loose.
This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above.
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It serves only as a diagnostic resource in troubleshooting complaints from the roof area. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the panoramic sunroof of BMW Sports Activity Vehicles which have quality improvement measures already in place.
Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle.
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Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
A groaning noise is present from the door frame of any door, most commonly when driving over rough roadsor during body flex.
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This situation may be worse in vehicles which are regularly waxed in the area of the door jamb. Note: This service information bulletin contains diagnostic and repair information which was previouslyincluded in an NED test plan that has been removed.
?Water leaking into the vehicle from the headliner/microphone area.
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
Upon opening or closing (i.e., folding in or out) the exterior mirror assembly, a creaking sound is heard from either...
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the driver and/or passenger side.
In the affected vehicles, faulty spindle drives for the tailgate (lower section) may have been installed, which can fail...
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over time.
During a service visit, a new BDC control unit was installed in the affected vehicle.
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As a result, the "lock after starting to drive" function of the doors may not have been activated again.
The seal of the roof-mounted antenna housing is separating from the vehicle.
Delivery Stop: Roof fin.
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BMW AG has issued a Delivery Stop (effective September 16, 2022) on a small number of Model Year 2022 - 2023 BMW vehicles that were produced on July 26, 2022. There is potential for water ingress via the roof antenna housing.
One of the center console armrest doors is slow to open, instead of both opening evenly at the same time.
The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not...
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illuminate to alert the driver when it should.
The front sunroof glass seal has shrunk, creating a gap which can cause wind noise or excess water entry.
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop).
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Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
A wind noise can be heard when driving at highway speeds from the area around the lower windshield.
This bulletin outlines known areas of possible functional issues, operational noise, or wind noise for the vehicles listed above.
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It serves only as a diagnostic resource in troubleshooting complaints pertaining to the doors, windows, and mirrors. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the door, windows, and mirrors of BMW Sports Activity Vehicles which have quality improvement measures already in place.
The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or...
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may hang down and appear loose.
In the affected vehicles, faulty spindle drives for the tailgate (lower section) may have been installed, which can fail...
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over time.
A groaning noise is present from the door frame of any door, most commonly when driving over rough roads or during body flex.
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This situation may be worse in vehicles which are regularly waxed in the area of the door jamb.
This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above.
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It serves only as a diagnostic resource in troubleshooting complaints from the roof area.
The tailgate will not completely open and will not close completely.
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In most cases, the tailgate will release and open only a short distance before stopping. In some situations, a humming noise can be heard, but no activation can be seen.
INCREASED EFFORT REQUIRED TO OPEN DOORS: One or more doors may require increased effort to open.
SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles...
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listed above.
SUNROOF NOT INITIALIZED: During operation, the sunroof may have lost initialization due to extended activation of the...
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switch.
SUNROOF NOT INITIALIZED: The sunroof will not operate and has the following fault codes stored: 030215 - SHD: invalid...
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characteristic curve, no standardization exists and 030220 - SHD: System not standardized and 030295 - invalid characteristic curve, no standardization exists and 0302A0 - Service history: System not standardized. During operation, the sunroof may have lost initialization due to extended activation of the switch.
CENTER CONSOLE / CUP HOLDER GETS HOT WHEN THE HEAT IS ON: The center console and front cup holder get noticeably too...
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warm to the touch on long journeys with the interior "Heating on". The air ducts may not be properly connected, this allows heated air to leak out in this area. The foam material that seals between the ducts may be out of position, not held by the mounting adhesive and squashed allowing for an air leak.
FRONT ROLLER SUNSHADE LOOSE: The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is...
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bunching up during operation or may hang down and appear loose. This bulletin only applies to vehicles with an Alcantara headliner. The Alcantara material may be too thick to operate correctly in the panoramic sunroof frame.
SEAT OPERATIONAL CHANGES AS OF 7/2019 I-LEVEL FOR G05/G07: Flashing LED in trunk mounted switch pack.
CREAKING NOISE FROM REAR INTERIOR: A creaking sound can be heard from the inside of the rear of the vehicle on either...
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side, around the rear seat backrests at the floor. Most commonly, this noise is a short series (2 or 3 times) of creaking or popping sounds coming from the area shown below, during acceleration from standstill: Interference between two sheet metal panels just below the rear seat bracket.
SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above.
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It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area. This bulletin does not include all potential areas of water entry from the sunroof. Additional diagnosis may be required for vehicles which are not affected by the scenarios outlined below. The following situations are known to be potential causes for water entry into the vehicle from the sunroof area: Incorrect adjustment of sunroof glass panels Damage to the sunroof "perimeter seal" mounted to the roof Misplaced or damaged support foam for the center drip tray Damaged side seals of the rear sunroof glass panel Improperly installed clogged or kinked panoramic sunroof drain.
SERVICE ACTION - ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM: The coolant in the low temperature cooling system may...
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not have sufficient coolant corrosion protection.
WIND NOISE FROM WINDSHIELD SIDE TRIM: A wind noise from the windshield area is present while driving caused by a...
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separation of the windshield side trim (circled) on one or both sides. Improper bonding of the side windshield trim during production.
REAR DOOR SEAL DETACHED: One or both rear door seals are detached from the rear door(s).
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Improper connection of the door seal to the door.
SERVICE ACTION: ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM: The coolant in the low temperature cooling system may...
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not have sufficient coolant corrosion protection.
SERVICE ACTION: ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM: The coolant in the low temperature cooling system may...
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not have sufficient coolant corrosion protection. AFFECTED VEHICLES Vehicles which require this Service Action to be completed will show it as "Open" when checked either in AIR the "Service Menu" of DCSnet (Dealer Communication System) or with ISPA NEXT.
WINDOWS WON'T OPERATE WITH DOORS OPEN, AND WHILE USING THE DIGITAL KEY/CARD.
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The customer complains that none of the windows will operate while any door is open. This only happens when the BMW Digital Key (Smart Phone) or Key Card are placed on the wireless charging tray in the center console.
SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above.
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It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area.
SEAT OPERATIONAL CHANGES AS OF 7/2019 I-LEVEL FOR G05/G07.
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The seat switch located in the left rear of the trunk area has a hardware change as of 7/2019. - After pressing a button requesting seat movement an orange LED will now flashslowly during the entire time the seat is moving - Once seat movement completes the LED will stop flashing - If there is a problem with seat operation the LED will flash rapidly instead Since this is a hardware change.
CHATTERING NOISE FROM WINDSHIELD WIPER BLADES This Service Information bulletin replaces SI B61 01 19 dated February...
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2019.
LOCKING AND UNLOCKING WITH DIGITAL KEY NO LONGER FUNCTIONS.
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After programming the vehicle it is suddenly not possible to unlock or lock the vehicle using the Digital Key or the Digital Key Card. Software error in the Body Domain Controller (BDC) control unit.
LOCKING AND UNLOCKING WITH DIGITAL KEY NO LONGER FUNCTIONS.
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After programming the vehicle it is suddenly not possible to unlock or lock the vehicle using the Digital Key or the Digital Key Card. Software error in the Body Domain Controller (BDC) control unit.
CHATTERING NOISE FROM WINDSHIELD WIPER BLADES.
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Wiper blades exhibit a chattering noise against the windshield.
PANORAMIC SUNROOF DOES NOT OPEN OR CLOSE.
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The panoramic sunroof will not open or close. The sunroof may only tilt with no other functions available. There are no faults stored for the panoramic sunroof. A software error in the Roof Function Center (FZD).
PANORAMIC SUNROOF DOES NOT OPEN OR CLOSE.
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The panoramic sunroof will not open or close. The sunroof may only tilt with no other functions available. There are no faults stored for the panoramic sunroof. A software error in the Roof Function Center (FZD).
DELIVERY STOP: PROGRAM BODY DOMAIN CONTROLLER (BDC).
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In case of a rollover-crash, the doors should be locked after the crash and only unlocked after 6 s. In case of a frontal crash, the doors should be unlocked after 160 milliseconds. Due to software errors in the Body Domain Controller (BDC) a rollover-crash leads to an immediate unlocking (after 30 milliseconds) and in a frontal crash the doors are unlocked only after 300 milliseconds. BDC software error
SERVICE ACTION: RESEAL UNDERBODY BAFFLES.
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Under certain conditions when driving through water, the underbody baffles may not completely prevent water ingress. Incorrect sealer application during production.
"The calendar page has flipped to November and we are pleased to announce that you can now deliver and retail RDR the...
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all new X5 (G05) once you have remedied all recalls/delivery stops. As previously communicated, ALL G05s will need to be flashed with updated software to enhance the customer experience - I-Level S18A-11-523. This straightforward appx. 45 minute flashing procedure will remedy either or BOTH the open KAFAS and BDC control unit stop sales (same remedy for each). Additionally, there a small number of G05s that will require more extensive technical service campaigns, thereof the most time consuming is the baffle seal repair (if applicable). Limited parts will be available next week for the baffle seal repair and BMW will reimburse dealers $260 for 1 month of floorplan expense on the baffle seal impacted vehicles only due to the delay of parts availability. BMW will automatically push that reimbursement out to affected dealers on the November parts statement. Attached are the latest details on all of the campaigns."
DELIVERY STOP / SERVICE ACTION: PROGRAM BODY DOMAIN CONTROLLER (BDC).
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In case of a rollover-crash, the doors should be locked after the crash and only unlocked after 6 s. In case of a frontal crash, the doors should be unlocked after 160 milliseconds. Due to software errors in the Body Domain Controller (BDC) a rollover-crash leads to an immediate unlocking (after 30 milliseconds) and in a frontal crash the doors are unlocked only after 300 milliseconds. BDC software error
Lighting
31 bulletinsOne or more of the LED daytime running lights are dim or discolored.
The interior lights in the rear of the passenger area do not work.
Condensation is present on the inner surfaces in one or both taillights (circled).
The reading lights for the second and third row seating activate automatically without customer input.
The hazard light (aka emergency flasher) button gets stuck in the ON or OFF position when actuated.
One or more of the LED daytime running lights are dim or discolored.
The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks.
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However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.
One or more of the LED daytime running lights are dim or discolored.
LED LIGHT CARPET IS DIM OR DISTORTED: The light carpet may appear dim or distorted on one or both sides.
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.
CONDENSATION IN TAILLIGHT: Condensation is present on the inner surfaces in one or both taillights
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is...
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illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is...
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illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
HOLE IN LEATHER AT SIDE LOCK BOLT, 2ND ROW 60/40 SPLIT BENCH SEAT: There is a visible hole in the leather of the 2nd row of seats.
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The hole is located on the side lock bolt of the left rear seat backrest. The rear seat backrest in the 2nd row of seats can be folded down as follows: 40 - 20 -40 The fault pattern is only visible when the rear seat backrest is folded down. The hole in the seat cover is slightly larger than specified (2nd row of seats).
HOLE IN LEATHER AT SIDE LOCK BOLT, 2ND ROW 60/40 SPLIT BENCH SEAT: There is a visible hole in the leather of the 2nd row of seats.
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The hole is located on the side lock bolt of the left rear seat backrest. The rear seat backrest in the 2nd row of seats can be folded down as follows: 40 - 20 -40 The fault pattern is only visible when the rear seat backrest is folded down. The hole in the seat cover is slightly larger than specified (2nd row of seats).
KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.
KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated,...
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with one or more of the following faults stored: 138207- Active cooling damper control (AKKS), top: blockage at warm ambient temperature 21B043- Active cooling damper control (AKKS), top: blockage at all ambient temperatures 138222- Active cooling damper control (AKKS), above: positional deviation error detected at warm ambient temperature 138209- Active cooling damper control (AKKS), top: Control deviation at all ambient temperatures 13822B- Active cooling damper control (AKKS), top: Control deviation at all ambient temperatures 21B042- Active cooling damper control (AKKS), below: blockage at all ambient temperatures 138206- Active cooling damper control (AKKS), bottom, blockage at warm ambient temperature 138225-Active air-flap control, bottom: top limit position not detected 138224-Active air-flap control, bottom: bottom limit position not detected Multiple potential issues may be the cause, including: 1. Faulty active air flap(s) (Upper and/or lower) 2. Software error in the DME 3. Debris or blockages from outside influence (non-warranty) 4. Information error memory that does not require a repair 5. For G20 only- Detached lower active air flaps
JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either...
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or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle or the factory-filled transfer case oil does not meet BMW specifications.
CHECK CONTROL MESSAGE CROSSING TRAFFIC WARNING WHILEPARKING: The check control message (CCM) "Crossing traffic warning.
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It is possible to continue driving" can appear when parking. This can occur when the vehicle is parked too close to adjacent solid walls such as a single car garage or an underground parking space. The wall can be on either side of the vehicle regardless if the vehicle is pulled in forwards or backed in. If the customer switches the vehicle off and starts it again immediately the same CCM may occur again.
CREASES/RIPPLES IN THE 2ND ROW 60/40 BENCH SEAT BACKREST SYNTHETIC LEATHER COVER: There are creases/ripples in the...
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leather upholstery of the upper part of the backrest for the 2nd row of seats. This only applies to the 60/40 bench seat. To address customer complaints that the leather was too tight & uncomfortable on previous models the G05 and G07 incorporate a looser fit of the leather to improve long distance driving comfort. However in this particular area of these seats the leather was cut slightly oversize. This excess material can cause creases and ripples.
Service Information May 2019 Lights B63 06 19 Technical Service AMBIENT LIGHTING SETTINGS LOST AFTER RESTARTING.
KIDNEY GRILL ACTIVE AIR FLAP FAULTS.
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A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.
WIRELESS CHARGER (WCA); IDRIVE CONTROLLER; AMBIENT LIGHTING: STOPPED WORKING.
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The wireless charger access (WCA) iDrive controller and ambient lights stopped working.
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...
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supersedes SI B61 23 15 dated April 2016.
KIDNEY GRILL ACTIVE AIR FLAP FAULTS.
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A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.
ACTIVATE CORNERING LIGHTS.
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The cornering lights do not operate.
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...
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supersedes SI B61 23 15 dated April 2016.
KIDNEY GRILL ACTIVE AIR FLAP FAULTS.
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A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.
ACTIVATE CORNERING LIGHTS.
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The cornering lights do not operate.
LED LIGHT CARPET IS DIM OR DISTORTED.
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The light carpet may appear dim or distorted on one or both sides. See the photo below demonstrating the difference side to side. The light carpet LED lens may be blocked by debris.
SERVICE ACTION: PROGRAMMING OF THE DYNAMIC STABILITY CONTROL UNIT (DSC).
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The malfunction indicator light (MIL) in the instrument cluster
SERVICE ACTION: PROGRAM DYNAMIC STABILITY CONTROL SYSTEM (DSC).
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During certain faults in the Dynamic Stability System (DSC) a yellow warning light could be illuminated instead of a red warning light. Software error in the DSC
Software & Calibration
15 bulletins?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
?During workshop repairs with software updates, certain customer vehicles may be changed to BMW Operating System 8.5 and...
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returned to customers without making them aware of the change.
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15...
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vehicles may receive new functionality or modifications in their features.
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns.
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This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
BMW of North America (BMW NA) has made information available online to customers about software versions, including any...
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changes to vehicle functionality that will result from each update.
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade (RSU) campaigns.
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This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
With the introduction of BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles...
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may receive new functionalities or modifications in their features with a new Software Update.
Front seat will not calibrate/initialize, and the stored faults cannot be deleted
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade...
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(RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
SEAT FAILS TO INITIALIZE DUE TO MISSING END STOP: Front seat will not calibrate/initialize.
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complaints that the BMW Remote Software...
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Upgrade (RSU) is not possible in their vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
REMOTE SOFTWARE UPGRADE: For BMW, Remote Software Upgrade (RSU) is the next consequent step with regard to digitalization and customer satisfaction.
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With the introduction of RSU, customers now can update the vehicle software by themselves.
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle.
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After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
SERVICE ACTION: SOFTWARE QUALITY UPDATE: BMW is offering a one-time X5 and X7 vehicle software update.
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This software update includes the new voice-activated BMW Intelligent Personal Assistant.
NIGHT VISION 3: INTERNAL SOFTWARE ERROR FAULT.
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During vehicle diagnosis of an unrelated issue the following erroneous fault may be stored in the Night Vision 3 control unit.
Pre-Delivery & Maintenance
14 bulletinsThe Radiator Grilles Lower Active Air Flap Assembly limited warranty for defects in materials and/or workmanship has...
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been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV...
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boots.
The 3G network in the US has been shut down.
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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
With the launch of the G05 (X5) Sports Activity Vehicle in August 2018, a new style of networked seats was introduced...
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that have new operating parameters. This service information bulletin details the operation of the new style seats.
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV...
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boots.
This Service Information Bulletin (Revision 11) replaces TRI B52 23 19 dated February 20212.
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This bulletin is information only, no claim information intended.
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953).
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Check control message can be verified by checking key reader information or performing the Check control message history service function.
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953).
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Check control message can be verified by checking key reader information or performing the Check control message history service function.
SECOND ROW 60/40 DRIVERS SIDE SEAT INTERMITTENTLY WON'T LATCH This Service Information Bulletin (Revision #2) replaces SI B52 04 19 dated July 2019.
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The driver's side (left rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).
INFORMATION New information provided by this revision is preceded by this symbol.
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This Service Information bulletin replaces SI B84 02 14 dated September 2018.
This Service Information bulletin replaces SI B66 01 19 dated April 2019.
This Service Information bulletin replaces SI B66 01 19 dated April 2019.
Steering
14 bulletinsSITUATION Unusual noises occur only when operating the steering column in the axial direction.
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1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23
?Unusual noises occur only when operating the steering column in the axial direction.
The saved steering column positions, vertical and horizontal, are not stored long term.
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver.
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Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.
Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning...
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the steering wheel.
GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...
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height adjustment.
GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...
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height adjustment.
GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...
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height adjustment.
FAILURE OF THE ELECTRIC STEERING COLUMN ADJUSTMENT AT HIGHER CABIN TEMPERATURE: Electric steering column adjustment...
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fails when interior cabin temperatures rise above 122 degrees F (e.g., parked outdoors on hot day). Faulty self-diagnosis of the steering column control unit.
LANE DEPARTURE WARNING - STEERING INTERVENTION TOO STRONG: The steering intervention for Lane Departure Warning (LDW) is...
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too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time. Software error in the KAFAS (camera-based driver assistance system) control unit.
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are...
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intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.
LANE DEPARTURE WARNING: STEERING WHEEL VIBRATION INSUFFICIENT.
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Lane Departure Warning (LDW) vibration of the steering wheel is not sufficient (too weak). Vibration actuator software.
LANE DEPARTURE WARNING: STEERING INTERVENTION TOO STRONG.
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The steering intervention for Lane Departure Warning (LDW) is too strong (severe) which can create an uncomfortable feeling for the driver.
At temperatures below 32F jerking in the steering wheel may be felt.
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Unfavorable software application for the steering.
Fuel System
14 bulletinsThe air conditioning cycles from cold to warm air while driving or while at a stand still.
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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings.
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection).
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For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm.
Due to component-related supply issues, the central information displays (CID) in some of the Model Year 2022 vehicles...
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listed above were produced without the integrated touch screen function.
Uneven ambient lighting emission (bright spots/dark spots) on the door trim panel.
The fuel gauge may indicate the incorrect fuel level (full and reserve).
On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill.
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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +; 3 to 15 + Celsius) without changing any climate control settings.
A fuel leak may develop from the fuel tank.
The air conditioning cycles from cold to warm air while driving or while at a stand still.
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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
The hose clamp connecting the fuel filler pipe to the fuel tank may have been positioned incorrectly.
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Furthermore, owing to its larger outer diameter, the filler pipe installed in the vehicle cannot be positioned up to the end position in the connecting hose.
FUEL FILLER DOOR WILL NOT OPEN: The fuel filler door (aka flap) will not open.
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In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a locked state that cannot be unlocked.
FUEL FILLER FLAP MISALIGNED OR STICKING: The fuel filler flap is sticking when attempting to open or close and may be...
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visually misaligned.
ACTIVE PARK DISTANCE CONTROL: SETTING MENU NO LONGER AVAILABLE AFTER PROGRAMMING.
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The activation setting for Active Park Distance Control (aPDC) is no longer available after programming. In this case the customer can no longer activate or deactivate the function. Note: The setting (activated or de-activated) which was selected prior to programming the vehicle will be retained. Software error in the head unit HU-H3 occurring with vehicle Integration Level (I-Level) S18A-19-11-500 to S18A-19-11-540.
CC MESSAGE THAT FUEL TANK IS EMPTY AND RANGE IS ZERO WHILE THERE IS STILL FUEL: The customer states that sporadically...
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the vehicle's remaining drive range is displayed as 0 miles even though the fuel level indicator (aka gas gauge) still indicates that there is sufficient fuel in the tank. There is also a Check Control message (CCM ID 286) displayed: "range 0. Please refuel" After the vehicle goes to sleep and restarts. The display functions normally. The correct remaining range is displayed Software error in the instrument cluster.
SOUND OUTPUT FAILS COMPLETELY AFTER PROGRAMMING.
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After programming the vehicle to Integration level (I-level) 18-07-5xx or 18-11-5xx.
Air Bags & Safety
10 bulletinsBMW of North America, LLC (BMW NA) has a nationwide settlement with the plaintiffs in the following class action: Brightk Consulting, Inc.
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v. BMW of North America, LLC. The Court has granted final approval of the settlement. Note: This updated bulletin (10/2023) is a notice that the Class Action Settlement was finalized on September 22, 2023. This is NOT a notice of a Recall or Service Action. Class Allegations The plaintiff in the lawsuit alleges that the front cupholders in certain model year 2019 through 2022 BMW X5, X5 M, X6, X6 M, or X7 vehicles are permeable to spilled liquids that may seep through the cupholders onto components, which in turn, may result in the illumination of the Supplemental Restraint System (SRS) warning light along with displaying a corresponding Check Control Message (CCM). BMW NA expressly denies any wrongdoing alleged in the complaint and does not admit or concede any actual or potential fault, wrongdoing, or liability.
BMW AG has issued a Delivery Stop: KNEE AIRBAG.
A check control message (CCM) for the restraint system (Air bag) appears.
BMW AG has issued a Delivery Stop: 2nd row head restraints.
A check control message for the restraint system appears.
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In the instrument cluster, the red air bag warning light lights up permanently.
A check control message for the restraint system appears.
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In the instrument cluster, the red air bag warning light lights up permanently.
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: This Service Information...
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Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Acoustic and visual warnings indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually unoccupied. If the situation is currently present sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases the Air bag Warning Light was illuminated.
SERVICE ACTION: SOFTWARE QUALITY UPDATE.
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BMW is offering a one-time X5 and X7 vehicle software update. This software update includes the new voice-activated BMW Intelligent Personal Assistant which: Allows the occupants to ask their BMW a question or give it a command Activates Customizable Experience Modes that can adjust the ambient lighting, seat heating and sunroof shades This software update will also make your drive more enjoyable by: Improving the stability of Bluetooth and Apple CarPlay(tm) connectivity Enhancing your navigation experience with YELP ratings, business opening hours and phone numbers, and integrating premium fuel prices directly in the search results Introducing ParkMobile in-vehicle app which allows you to find, reserve and pay for parking at thousands of locations across the country right from the center display unit of your vehicle Customers will be notified of the software update via email, so look for them to come to your center for this new software. Additionally, after the software update print and provide the attached customer handout to the customer which provides details on the content of the update.
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: Acoustic and visual warnings...
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indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually unoccupied.
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED.
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Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened.
Brakes
9 bulletinsWhen starting the vehicle vehicle at standstill, various yellow Check Control Messages CCMs appear.
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ID code 00042: Brake system. Additional notes: Avoid abrupt braking as far as possible. Drive at a moderate speed. Have it checked by your nearest Service Center. ID code 2046: Braking force assistance. Additional notes: Braking force assistance failure. Higher pedal force required for vehicle deceleration. Drive at a moderate speed. Have it checked by your nearest Service Center.
Diagnosis of Compound Brake System Complaints in M Vehicles: 1.
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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without...
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brakes applied, noticeable at low speeds. The vehicle must be moving.
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017.
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Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.
INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE.
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"Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).
CHECKING IF REQUIRED REPLACING REAR RIDE HEIGHT SENSOR CONTROL RODS.
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The holders of both control rods for the ride height sensors on the rear axle may have been mounted incorrectly (the locking tabs are not correctly locked).
IB BRAKE-BY-WIRE SYSTEM - PREFLIGHT CHECK.
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When starting a vehicle or driving off customers may complain of "no brake assist" or "hard brake pedal". Additionally some brake warning lights may illuminate in the instrument cluster (aka Kombi).
IB BRAKE-BY-WIRE SYSTEM - PREFLIGHT CHECK.
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When starting a vehicle or driving off customers may complain of "no brake assist" or "hard brake pedal". Additionally some brake warning lights may illuminate in the instrument cluster (aka Kombi).
IB BRAKE-BY-WIRE SYSTEM - PREFLIGHT CHECK.
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When starting a vehicle or driving off customers may complain of "no brake assist" or "hard brake pedal". Additionally some brake warning lights may illuminate in the instrument cluster (aka Kombi).
Transmission
8 bulletinsThe gear selector switch (GWS) consists of the control electronics circuit and the selector lever.
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The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.
BMW AG has issued a Delivery Stop: Due to a software failure, there is the possibility that the transmission does not go...
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into "sleep mode" if the car is turned off.
Check control message (CCM-ID 49) "You can continue driving.
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Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".
SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be...
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various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).
REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020.
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When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
REARVIEW CAMERA. SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 1) replaces SI B66 31 19 dated October 2019.
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When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED.
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When reverse gear is selected or the rear view camera is activated, sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on, the function is restored. Software error between the head unit and the rear-view camera.
SERVICE ACTION: REPLACE TRANSMISSION OIL COOLER AND CHECK TRANSMISSION OIL COOLER LINE.
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The transmission oil cooler and transmission oil cooler line (radiator feed) could be affected by a manufacturing defect, which may result in transmission fluid leak.
Tires & Wheels
4 bulletinsInterim Class Action Settlement F95/96, G05/G06/G07 front center console cupholder United States District Court Central...
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District of California.
Tire noise from the front axle in the 30 to 50 mph speed range.
BACKREST MISALIGNMENT OF 60/40 SECOND ROW SEAT: On vehicles equipped with the second row 60/40 split bench seats, the...
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backrests may not properly align between the two seats.
REVERSING ASSISTANT LIMITATIONS: The Reversing Assistant function is not operating to customer expectations.
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Some possible customer concerns are: Vehicle does not avoid objects in its path tires or wheels contact the curb reversing Assistant only works for a short distance.
Suspension
2 bulletinsAfter performing vehicle test, fault code 80422D "self-leveling suspension missing slave" will not clear.
After performing vehicle test, fault code 80422D "self-leveling suspension missing slave" will not clear.
Hybrid & EV
1 bulletinBMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In Hybrid-Electric (PHEV)...
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vehicles that were produced between March 25, 2019, and October 17, 2020.
HVAC & Climate
1 bulletinMoisture in the driver footwell and/or passenger footwell when the air conditioning (A/C) is activated.