2008 Bmw X5 TSBs
243 Technical Service Bulletins across 16 categories
Categories
Engine
96 bulletinsEngine will crank but not start.
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There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column.
Coolant is leaking from under the car which is equipped with the S63 engine.
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A low coolant warning might also be displayed (CC Message ID166).
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in...
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conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule.
CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP .
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With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP .
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With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
INCORRECT TORQUE SPECIFICATION FOR THE HIGH-PRESSURE PUMP IN ISTA: The current version of ISTA states the incorrect...
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tightening torque for the High-Pressure pump M6 mounting bolts to the cylinder head cover. The correct tightening torque is only 12 Nm for the M6 bolts.
Power Reduction, FC2A82 Intake VANOS and/or FC2A87 Exhaust VANOS Camshaft Fault: The ?Service Engine Soon? (MIL) lamp is...
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illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If theignition is cycled, the engine then usually performs normally.
Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is...
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illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled the engine then usually performs normally.
N63 ENGINE: OIL CONSUMPTION CLASS ACTION SETTLEMENT DIAGNOSIS AND REPAIR PROCEDURES.
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While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the vehicle.
"Erroneous CC Message "Remote control!
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Do not switch off the engine" is Displayed. An erroneous CC message, "Remote control!" " Do not switch off the engine" is displayed in the Central Information Display (CID). The engine can still be started, even with the CC message displayed. CAUSE: Car Access System (CAS) software error"
N63 Engine: Oil Consumption and/or Rough Running Complaints.
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The vehicle may consume engine oil above the permissible specification, and may run rough at times. White or blue smoke may also be seen exiting the exhaust system. CAUSE The construction material of the crankcase ventilation connection lines and vent pipes may become brittle from engine compartment temperatures.
"Power Reduction, FC 2A82 Intake VANOS and/or FC 2A87 Exhaust VANOS Camshaft Faults are Stored in DME.
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The ""Service Engine Soon"" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled, the engine then usually performs normally. The following faults are stored in the DME: * 2A82 VANOS intake - stiff; jammed mechanically * 2A87 VANOS exhaust - stiff; jammed mechanically * 130108 VANOS intake: control fault, position not reached * 130308 VANOS exhaust: control fault, position not reached For the N54 engine, the following secondary faults may also be stored: * 120408 Charge-air pressure control, cut-out: Boost pressure accumulation blocked * 3100 Boost-pressure control, deactivation - boost-pressure buildup prohibited CAUSE The VANOS faults can be caused by an insufficient oil pressure supply to the inlet VANOS adjustment unit. To effectively move the camshafts to the target positions in the specified time and under all engine conditions, sufficient oil pressure supply to the VANOS control pistons must always be available. If engine operation requires the VANOS system to quickly advance or retard the intake or exhaust camshaft, faults may be stored if the camshaft is ""late"", or does not reach the target position. In this situation, engine power may be reduced and a check control message is displayed. The consequential fault 3100 or 120408 can also be set in the DME fault memory as well."
"N63, N63TU and N63R Engines: Upper Oil Pan Removal and Installation Repair Instructions This Service Information...
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bulletin supersedes SI B11 17 15 dated August 2015.. INFORMATION When removing and/or installing the engine upper oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the engine upper oil pan refer to the newly released Repair Instruction 11 13 010 ""Removing and installing/replacing upper oil sump"" in ISTA/D 3.55.11 or higher for the proper procedures. IMPORTANT: The new repair instructions will state one of the following before reinstalling the upper engine oil pan. ""All threads must be cleaned with screw tap"" Or ""Clean all threads with screw tap. Order number 81 43 0 402 559"" Or ""Clean all threads with a thread cutter"". The current repair instruction terminology will be modified to include this information."
N63, N63TU, S63 and S63TU Engines: Oil Leak from the Rear of the Engine and Transmission Bell Housing.
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Customer complains that engine oil is leaking from the center of the vehicle. When verified, the engine oil residue can be seen leaking from between the engine and the transmission bell housing.
N51, N52, N52K and N52T Engines: Various Eccentric Shaft Sensor Faults stored in the DME - Diagnostic Hints This Service...
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Information bulletin and attachment supersedes SI B11 06 16 dated April 2016.. The customer may complain about one of the following: Rough engine running Engine cannot be started (crank no start) Check Engine Light illuminated One or more of the following faults may be stored in the DME: 2A37 - Valvetronic, eccentric shaft sensor plausibility 2A47 - Valvetronic, eccentric shaft, signal plausibility 134E08 - Eccentric shaft plausibility (on F10, F25 vehicles only) CAUSE The VVT eccentric shaft sensor connector, and/or DME connector may have oil contamination due to oil leakage at the VVT sensor gasket.
N51, N52, N52K and N52T Engines: Various Eccentric Shaft Sensor Faults stored in the DME - Diagnostic Hints.
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The customer may complain about one of the following: Rough engine running Engine cannot be started (crank no start) Check Engine Light illuminated One or more of the following faults may be stored in the DME: 2A37 - Valvetronic, eccentric shaft sensor plausibility 2A47 - Valvetronic, eccentric shaft, signal plausibility 134E08 - Eccentric shaft plausibility (on F10, F25 vehicles only) CAUSE The VVT eccentric shaft sensor connector, and/or DME connector may have oil contamination due to oil leakage at the VVT sensor gasket.
Whistling Noise Coming from the Center Vent - A/C is Off .
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A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
The high-pressure injectors may fail, resulting in an engine malfunction warning and reduced engine output.
?BMW has become aware of a potential problem with the durability of the Tank Leak Diagnostic Module (DMTL) pump on MY...
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2007, 2008 and 2009 BMW X5 vehicles equipped with the N52K engine. A small percentage of these vehicles will actually develop this problem. Some of the affected vehicles will have the Service Engine Soon lamp illuminated, but the vehicle?s drivability and engine performance will not be reduced by this DMTL pump malfunction.
"N63 and N74 Engine: ISTA/D 2.33 Diagnostic Error in the Low-pressure Fuel Supply Sensor Value.
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INFORMATION When diagnosing the low-pressure fuel supply sensor with one of the following test plans and ISTA/D 2.33, an error will be encountered in the display. The value of the low-pressure fuel supply sensor will read 0 bar at all times. * B1214_DI6KNDR * D18KHDR * AT1214_DIKNDR * AT1214_DIKHDR Do not replace the low-pressure fuel supply sensor. The operating pressure of the low-pressure fuel supply sensor can found in ""DME Diagnostic Query"" using the following procedure: 1. Exit the test plan and return to the control unit tree. http://www.bmwtis.net/tiscode/cgi-bin/omcgi.exe?sie_path=/tsb/bulletins/htm_store/14907...11/7/2012 Page 2 of 2 2. Select ""DME"" in the control unit tree. 3. Select "" Call Up ECU Functions."" 4. Select ""Diagnostic Query."" 5. Select ""Fuel Pressure (Low Pressure)."" 6. Select ""Query Status."" The engine must be running to verify operation of the pressure sensor. The software error will be corrected in ISTA/D 2.34, scheduled for release in December 2012. "
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures.
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The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ??While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
N63T Engine: New Test Plan to Check Engine Oil Level with ISTA/D 3.39.21.
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INFORMATION With the release of ISTA/D 3.39.21, a new test plan is available for checking the engine oil level in some vehicles with the N63T engine. The test plan will help identify the actual oil level, and advise the amount that will need to be added to correctly fill the engine when topping up. When performing the scheduled oil service and filling the engine with the amount specified, the applicable ISTA/D repair instruction does not require performing this test plan. Applicable models: * F01 and F02 with the N63T engine, produced from 3/2013 and later with I-Level F001-13-03-501 or higher * F06, F07, F12 and F13 with the N63T engine, produced from 3/2013 and later with I-Level F001-13-03-501 or higher * F10 with the N63T engine produced from 7/2013 and later with I-Level F010-13-07-501 or higher Test plan path: Service Function/Drive/Motor Electronics/Motor Oil/Oil Level IMPORTANT: Do not perform this test plan on the following vehicles: * E70, E71, F01, F02, F04, F06, F07, F12 and F13 vehicles with the N63 or N63T engine, produced before 3/2013 l * F10 vehicles with the N63 engine produced before 7/2013 If this test plan is performed on these vehicles, the result is an incorrect measurement and level indication; overfilling of the engine will occur. Overfilling of the engine will result in engine damage. When a solution for vehicles which are not at one of the integration levels above is available, it will be communicated promptly. WARRANTY INFORMATION Not applicable. [ Copyright (c)2013 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15702.1.B11071... 11/12/2013
Front or Rear Windshield Wipers Fail to Operate.
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INFORMATION The following troubleshooting hints are based on known areas that can cause the situations described above to occur. 1. Front windshield wiper failure: perform the following checks only when the front windshield wiper fails to operate. If the rear wipers fail to operate, proceed to section 2. * Check Fuse F44 (30 A) and replace as necessary. * Check connector X333 at the front wiper motor to makes sure it is plugged in correctly, and no corrosion exists at the connection. Repair as needed.
Oil Leak from Transfer Case.
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Oil is leaking from the transmission area, or oil seepage is noticed from the transmission/transfer case area during a service. CAUSE The leak can be misdiagnosed as a transmission fluid leak from either the mechatronics sleeve or transmission oil pan. The leak is actually coming from the transfer case (input or output shaft seal).
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures.
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The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ??While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
N55 Engine Failsafe - FC 120308 Boost Pressure Control, Plausibility: Pressure Too Low Stored in DME Fault Memory.
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INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode).
Intermittent Hydraulic Valve Adjuster (HVA) Noise.
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An occasional ticking or rattling noise from the camshaft hydraulic valve lifters (HVA) may occur during cold engine starts, due to frequent short-distance driving, or the noise may occur for an extended period of time even though the engine is at operating temperature. Improved parts were phased into production beginning on 10/1/2008 and fully implemented on November 31st 2008.
A customer may complain of a delay in engine response after decelerating at low road speeds and then reaccelerating.
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This can occur when the transmission remains in a high gear due to a delay in the transmission downshifting. This situation can be more noticeable while driving on roads with slight turns or with an increasing gradient. Unfavorable EGS and DME software
?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures.
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The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ??While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
N63 AND N63T ENGINE: ENGINE OIL CONSUMPTION, ENGINE OIL TOP-UPS AND REFILL CAPACITY.
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Customers with one of the vehicles above may complain that the engine's oil consumption is "too high," resulting in engine oil top-ups and workshop visits to address the issue before the vehicle displays an engine oil service as being "due." When the vehicle's engine oil drops to the minimum level, a message will display in the vehicle advising the driver to "add 1 quart of engine oil." After topping up and continued operation, the "add engine oil" message may display again before an engine oil service is required and performed. CAUSE Engines that are fitted with a turbocharger, as part of their normal operation, will consume engine oil at a higher rate than a naturally aspirated engine (non-turbocharged engine). In this case, a "turbocharged" engine could require topping up of the engine oil more frequently.
MService Action: Replace the Coolant Pump.
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Coolant is leaking from the coolant pump. CAUSE The coolant pump may develop cracks in the plastic housing. These cracks may result in a coolant leak.
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures.
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The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
N55 - Delayed Throttle Response When Driving Off.
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Delayed throttle response when driving off with a high engine load This problem occurs mainly under the following conditions: * High ambient outside temperatures * The air conditioning is switched on * The steering wheel is turned slightly DME software calibration
Engine Damage Due to Debris in Oil Passages.
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After performing extensive engine repairs (e.g., cylinder head removal), the engine begins to knock and may lose power. Debris has entered the engine oiling passages during cleaning of the engine block and cylinder head mating surfaces during engine repair.
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: z 213901 - Power management: Reduction or shutdown of individual electrical consumer z 8040BD - Reset or deactivation of Terminal 30F z 8040B9 - De-activation of terminal 30B: Top start capability limit reached z 8020E8 - Reset or deactivation of terminal 30F z 800E89 - FRM: start capability limit reached with lights active during stationary mode z 93076B - Deactivation of terminal 30B: upper start capability limit reached z 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active z 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active z 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE z The check control message (ID 229) is caused by a heavily discharged battery. z The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). z In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. z Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. z The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures.
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The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures.
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The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
N52T / N55 with 8HP45: Delay in Engine Response.
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A customer may complain of a delay in engine response after decelerating at low road speeds and then reaccelerating. This can occur when the transmission remains in a high gear due to a delay in the transmission downshifting. This situation can be more noticeable while driving on roads with slight turns or with an increasing gradient. Unfavorable EGS and DME software
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures.
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The customer complains that one of the following scenarios has been encountered while operating the vehicle: ? During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ? During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated.? While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. ? Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
N62TU: EDK Throttle Potentiometer Faults - Diagnostic.
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The "Service Engine Soon" and DSC/DTC warning lights are illuminated. Engine enters the power reduction ("fail-safe") mode. The following intermittent and "currently not present" EDK related faults may be stored in DME fault memory: ? 2CF8 - Throttle valve potentiometer, signal; and /or? 2CF9 - Throttle valve potentiometer 1, signal; and/or ? 2CFA - Throttle valve potentiometer 2; signal. In most cases DSC fault 5F77 (DME invalid data) may also be stored in DSC control module. These faults are sporadic and usually not reproducible. Resistance fluctuation in the EDK harness connector is causing an interruption of the EDK signal.
ConnectedDrive/BMW Assist System Diagnosis Information.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shut
External Engine Oil Leaks and Repairs.
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During the vehicle's operational life, normal engine oil seepage or sweating, in addition to accumulated road dust, dirt and grime in the engine compartment can cause the appearance of a more severe oil leak. This is further exaggerated by residual oil that remains on the engine assembly after maintenance services are performed, e.g., oil filter changes, "engine oil top-offs," etc. If this visual appearance of accumulated oil on the engine assembly as an "active leak" is misinterpreted, unnecessary gasket repairs/replacements will result. Specifically, our analysis of the claim-related data for vehicles equipped with the engines noted in this bulletin is showing an above-average number of engine gasket repair/replacement claim submissions. The purpose of this bulletin is to provide your workshop with information and a procedure that will help in identifying engine oils leaks that do and do not require a repair.
"SI B12 10 15 Engine Electrical Systems March 2015 Technical Service This Service Information bulletin supersedes SI B12 10 15 dated January 2015.
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designates changes to this revision SUBJECT N63: CBS Oil Service Conversion in ISTA/P. The CBS oil service conversion performed for the N63 Customer Car Package and timing chain check (SI B11 16 14) did not work correctly with ISTA/P 3.54.x or 3.55.0. It did not change the interval to the desired 12 months/10,000 miles for the vehicles listed above in the specified production ranges. The ""Conversion, oil service 12 months/15,000 km/10,000 miles"" is working properly for all other N63 vehicles produced after these dates. Incorrect coding data in the affected ISTA/P versions"
"SUBJECT N63: CBS Oil Service Conversion in ISTA/P.
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The CBS oil service conversion being performed for the N63 Customer Car Package and timing chain check (SI B11 16 14) does not work correctly. It does not change the interval to the desired 12 months/10,000 miles for the vehicles listed above in the specified production ranges. The ""Conversion, oil service 12months/15,000km/10,000 miles"" is working properly for all other N63 vehicles produced after these dates. Incorrect coding data in the current ISTA/P version"
"SUBJECT N62TU: ISTA Service Function for DME ""RAM Backup"".
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The ISTA Service Function test plan should be performed to clear stored values in the DME RAM memory after repairs are completed, in the following situations: z VANOS or engine-related repairs if any of the following faults cannot be cleared: 2A90 - Exhaust camshaft, tooth offset to crankshaft 2A91 - Exhaust camshaft 2, tooth offset to crankshaft 2A8A - Inlet VANOS, adaptation stop 2A8B - Inlet VANOS, adaptation stop 2 2A8C - Exhaust VANOS, adaptation stop 2A8D - Exhaust VANOS, adaptation stop 2 2A8E - Inlet camshaft, tooth offset to crankshaft 2A8F - Inlet camshaft 2, tooth offset to crankshaft z The engine oil level display continues to show as overfilled even after being corrected. This is also described in SI B12 05 07."
SUBJECT DME Internal and Valvetronic Faults Set at Cold Ambient Temperatures.
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The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. The MIL will only come on if the fault has been detected on two (or more) consecutive drive cycles. The following fault codes may be stored in the DME: E Seriesz 36AE - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 2DE2 - Valvetronic, actuation, voltage phase: Line disconnection z 2DE3 - Valvetronic, actuation, volt phase: Line disconnection z 2DE4 - Valvetronic, actuation, volt phase: Line disconnection F Seriesz 1F0905 - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 135B10 - Valvetronic, actuation, voltage phase: Line disconnection z 135B11 - Valvetronic, actuation, volt phase: Line disconnection z 135B12 - Valvetronic, actuation, volt phase: Line disconnection Engine performance and driving characteristics are not affected. DME software diagnostic sensitivity.
Shudder from the Driveline on Vehicles with xDrive.
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There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. CAUSE Possible multiple root causes related to the engine, wheels & tires, suspension components or internal wear on the clutch plates of the xDrive transfer case.
"?SI B13 02 15July 2015 Fuel SystemsTechnical Service This Service Information bulletin supersedes SI B13 02 15 dated May 2015.
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designates changes to this revision SUBJECT Service Action: N63 Replace High-Pressure Fuel Pumps. The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output. This Service Action involves F01, F02, F04, F07, F10, F12, F13, E70, E71, and E72 vehicles with the N63 engine produced from January 1, 2011 to December 1, 2011. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. CAUSE The high-pressure pump quantity control valve may fail."
Valve Stem Replacement with Wheel Electronics.
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INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] Page 1 of 3 Page 1 of 1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 Page 1 of 3 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015
Service Action: N63 Replace High-Pressure Fuel Pumps.
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The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output.
N63 Engine: Valve Seal Replacement.
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Refer to the following applicable SIBs before replacing the valve seals. ? B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs ? B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints ? B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity ? B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. ? Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine ? Excessive engine oil consumption ? Spark plugs fouled with engine oil
"REPAIRING TRANSFER CASE ACTUATOR (VTG SERVO-MOTOR).
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The Anti-lock Brakes (ABS), Brakes and Dynamic Stability Control (DSC) warnings are on and there may also be a ""Drivetrain Malfunction"" warning on in the Control Display. There is also an audible clicking noise coming from the transfer case actuator when cycling the ignition. The following fault codes may be stored: (DSC) 5F3A - Clutch gearbox-ECU: clutch is open - rear-wheel drive! (VTG) 5463 - Break mechanics (VTG) 5462 - Error actuator or increased power requirements for clutch (VTG) 5461 - Error actuator control Internal wear to the plastic gears of the transfer case actuator."
Service Action: S63 Engine - Check and Replace High- Pressure Injectors This Service Information bulletin supersedes SI B13 08 15 dated January 2016.
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The high-pressure injectors may fail, resulting in an engine malfunction warning and reduced engine output.
USB CABLE: BATTERY DISCHARGE/AUDIO FAILURE/RADIO RECEPTION.
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No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: o Battery discharge when engine off. o Caution, no acoustic warning signals. Non BMW approved (third-party supplier) USB cable plugged into the USB port.
"PARKING BRAKE DOES NOT WORK.
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Parking brake (EMF) sporadically or permanently fails to engage. Check Control Message (CCM) ""Parking brake failed"" is displayed. One or more of the following fault codes are stored in the EMF control unit: o 0x6023 - PER_POWER_ SUPPLY o 0x600E - ECU_RELAY_MOSFET o 0x6011 - ECU_MOTOR_CIRCUIT o 0x600C - PER_BUTTON_RAW o 0x6019 - PER_BUTTON_APPLY o 0x6020 - PER_BUTTON_RELEASE o 0x6021 - PER_IGN_WAKE o 0x6022 - PER_WHEEL_SPEED o 0xD387 - CAN_BUS Damaged wiring harness Defective electromechanical parking brake (EMF) actuator unit."
ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated...
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July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change:...
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indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
"? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010.
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. The Service Engine Soon lamp is illuminated. The following fault codes may be stored in the DDE: N47T/N57T engine 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 245800 - particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) M57Y engine 480A Particle filter system - filter is heavily contaminated. (exhaust backpressure is too high) 481A Particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) CAUSE 1. Faults with the exhaust system that affect the monitoring of the DPF by the DDE 2. Unfavorable recent driving profile INFORMATIOM During normal driving, there is a continuous regeneration of the diesel particulate filter that takes place at exhaust-gas temperatures between 280 and 350C (slower oxidation process). The soot particles can only be burned off when the required exhaust-gas temperature has been reached. Under certain driving conditions (i.e., prolonged short trips or an exhaust system which never reaches soot burn-off temperatures), the DPF can become restricted. The DDE will initiate periodic regeneration automatically, at the latest after 600 miles. In vehicles making many short distance journeys, periodic regeneration takes place after only 250-500 miles. The Digital Diesel Electronics control unit evaluates the time for periodic regeneration from the following values: average distance driven average driving speed temperature in the diesel particulate filter values from the exhaust pressure sensor The DDE initiates the regeneration process by decreasing incoming air by the throttle valve, and one or two post injections are executed. This heats the exhaust-gas temperature to approx. 600 C . When the exhaust temp reaches this point: The soot is burned off with the residual oxygen. The
"? DIESEL PARTICULATE FILTER (DPF) CLEANING .
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The following performance issues may be noticed by the customer: CC-Message ""Drive faulty"" Engine jerking or a lack of power over the whole engine speed range Malfunction indicator lamp (MIL) is illuminated The following fault codes may be stored in the DDE: N47T/N57T engine Main Faults: 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 258300 - Exhaust backpressure sensor, Signal: Signal too high Secondary Faults: 244C00 - Charging pressure control, control deviation: charging pressure too low/positive deviation 25DA00 - Exhaust gas difference pressure sensor particle filter, Signal: short circuit to plus pole M57Y engine Main Faults: 480A particle filter system 481A particle filter system Secondary Faults: 4530 charging pressure control, control deviation 429A charging pressure control low pressure stage, control deviation Clogged DPF."
"?N63, N63TU, N63R, S63 AND S63TU ENGINES: UPPER OIL PAN REMOVAL AND INSTALLATION REPAIR INSTRUCTIONS This Service...
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Information bulletin supersedes SI B11 17 15 dated October 2016. . INFORMATION When removing and/or installing the engine upper oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the engine upper oil pan refer to the newly released Repair Instruction 11 13 010 ""Removing and installing/replacing upper oil sump"" in ISTA/D 3.55.2 or higher for the proper procedures. IMPORTANT: The new repair instructions will state one of the following before reinstalling the upper engine oil pan. ""All threads must be cleaned with screw tap"" Or ""Clean all threads with screw tap. Order number 81 43 0 402 559"" Or ""Clean all threads with a thread cutter"". The current repair instruction terminology will be modified to include this information."
BMW: SELECTIVE CATALYST REDUCTION MODULE (SCR) HAS A STORED FAULT, PRESSURE BUILD UP IS LOW, CAUSING SERVICE ENGINE SOON LIGHT TO ILLUMINATE.
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*
BMW: OIL LEAKS FROM THE AIR HOSE ON TURBOCHARGER.
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THIS IS DESIGNATED FOR E70, AND E90 MODELS WITH M57Y DIESEL ENGINES. SERVICE ENGINE SOON LAMP MAY BE ILLUMINATED. *KB
BMW: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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N52K ENGINE DMTL PUMP: EMISSIONS WARRANTY EXTENSIONS TO 10 YEARS/120,000 MILES. BMW HAS BECOME AWARE OF A POTENTIAL PROBLEM WITH THE DURABILITY OF THE TANK LEAK DIAGNOSTIC MODULE (DMTL) PUMP ON MY 2007,2008, AND 2009.*JS
BMW: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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THE REPLACING AND/OR CHECKING OF EMISSIONS MONITORING COMPONENTS TO INCREASE EMISSIONS STABILITY, HIGH PRESSURE (HP) EGR VALVE RESTRICTION OF EXCESSIVE SOOT AND IMPROVED DIESEL EXHAUST FLUID (DEF) MIXTURE INTRODUCED IN EXHAUST SYSTEM FROM SCR MIXER. MODEL 2008-2009 E70, E90. *PE UPDATED 5/10/13. *PE
BMW: DUE TO DAMAGED SEAL RING, DURING ASSEMBLY, ENGINE OIL IS LEAKING FROM ENGINE OIL PUMP VOLUME CONTROL VALVE GASKET SEAL RING.
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MODELS E70, E71, F01, F02, F04, F07, F10, F12, F13. NO MODEL YEARS LISTED. *PE
BMW: EXPERIENCING LOSS OF ENGINE POWER, SERVICE ENGINE SOON LAMP IS ILLUMINATED, A NOISE, LIKE RATTLING, COMING FROM ENGINE COMPARTMENT.
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*PE UPDATED 10/31/12. *PE MODELS 2010 E70, 71, 82, 88, 90, 92, 93, F07, 10, 12, 13, 25. UPDATED 1/18/13. *PE UPDATED 4/18/2013. *KB UPDATED 05/13/2013 *JS UPDATED 5/19/15. *PE
BMW: WHILE DRIVING VEHICLE, AT TIMES WOULD BE ROUGH RUNNING; WHITE OR BLUE SMOKE SEEN EXITING EXHAUST SYSTEM AND...
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THE ENGINE OIL IS CONSUMED ABOVE SPECIFICATIONS. *PE UPDATED 1/11/13. *PE
BMW: SERVICE ENGINE SOON LIGHT IS ON AND THE ENGINE HAS REDUCED POWER WITH TROUBLE CODES STORED.
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*RM UPDATED ON 4/24/2013. *KB
BMW: SERVICE ENGINE SOON LIGHT IS ON WITH A FAULT CODE STORED.
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INTERNAL DMTL PUMP FAILURE.*RM
BMW: THE SERVICE ENGINE SOON LIGHT IS ON.
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THERE ARE TROUBLE CODES STORED FOR THE CRANKSHAFT SENSOR. NO DRIVEABILITY ISSUES. *RM
BMW SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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THERE MAY BE A PROBLEM WITH THE FUEL PUMP WHICH COULD NOT MEET EMISSIONS REQUIREMENTS. THERE MAY BE A LONG CRANK AND A SERVICE ENGINE SOON LIGHT. *RM
BMW: THERE IS A DELAYED THROTTLE RESPONSE WHEN DRIVING OFF WITH A HIGH ENGINE LOAD.
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IT OCCURS WHEN IT IS HOT OUTSIDE, THE A/C IS SWITCHED ON, AND THE WHEEL IS TURNED SLIGHTLY. THERE IS A SOFTWARE PROBLEM. *RM UPDATED ON 4/18/2013. *KB
BMW: THE SERVICE ENGINE SOON LIGHT IS ON WHILE DRIVING.
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THIS IS A PROGRAMMING ISSUE. *RM UPDATED 1/4/12. *PE UPDATED 4/24/12. *PE
BMW: SIX DIFFERENT MODELS EQUIPPED WITH THE M54 ENGINE COULD HAVE VALVE COVERS BREAK IN COLD WEATHER AND RUIN THE ENGINE.
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THIS IS DUE TO MOISTURE ACCUMULATION. *RM
BMW: A SERVICE ENGINE SOON LIGHT COMES ON.
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THE ENGINE WILL ONLY OPERATE TO 1500 RPMS AND LACKS POWER. THERE IS A SOFTWARE APPLICATION ERROR. *RM
BMW: IT IS NOW POSSIBLE TO PERFORM A FUEL QUALITY DETECTION TEST ON VEHICLES WITH AN N54 ENGINE.
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*RM
BMW: THERE IS A ROUGH ENGINE IDLE AND "SERVICE ENGINE SOON LIGHT" WHEN DRIVING DOWNHILL IN HIGH ALTITUDES DURING COLD WEATHER.
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THERE MAY BE SIX DIFFERENT FAULT CODES. *RM
BMW: WARNING MESSAGE ON ABOUT LOW DIESEL EXHAUST FUEL LEVEL AND THAT THE ENGINE WILL NOT RESTART WITHIN 999 MILES.
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THE LIGHT COMES ON A FEW THOUSAND MILES EARLIER THAN A RECOMMENDED OIL CHANGE. *RM
BMW: PROGRAM CONTROL UNITS.
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VEHICLES WITH M57Y DIESEL ENGINE. SERVICE ENGINE SOON LAMP (MIL) IS ILLUMINATED ERRONEOUSLY. DDE SOFTWARE ERROR. *PE
BMW: REPLACE CHARGE AIR TEMPERATURE SENSOR.
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VEHICLES WITH M57Y DIESEL ENGINE ONLY. FAULT CODE 4C52 CHARGING AIR TEMPERATURE SENSOR, PLAUSIBILITY IS STORED. THE CHARGE AIR TEMPERATURE SENSOR HAS FAILED. *PE
BMW VEHICLES: N63 TURBOCHARGER AUXILIARY WATER PUMP FAULTS.
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THE SERVICE ENGINE SOON LAMP IS ILLUMINATED WITH THE FOLLOWING FAULT CODES STORED IN THE DME CONTROL MODULE. TURBOCHARGER COOLANT PUMP, CONTROL LINE, ELECTRIC, 0X1016-LINE INTERRUPTION. AN INTERNAL COMPONENT FAULT OF THE AUXILIARY WATER PUMP WILL CAUSE IT TO NOT POWER UP INTERMITTENTLY. IMPROVED PUMPS WENT INTO PRODUCTION ON 6/3/09. MODELS E70, E71, E72, F01, F02, F04, F07, F10. *PE UPDATED 2/7/11. NO MODEL YEARS LISTED. *PE
BMW: COMPLAINT OF A DELAYED ENGAGEMENT AND A HARSH JOLT WHEN ACCELERATING FROM A STOP.
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THE SITUATION OCCURS ONLY DURING THE ENGINE WARM UP PHASE (COLD ENGINE), AND CANNOT BE REPRODUCED IN THE SPORT MODE. EGS SOFTWARE-UNFAVORABLE NIC CALIBRATION. *PE UPDATED 9/28/11. *PE
BMW VEHICLE: DRIVEABILITY COMPLAINTS DUE TO COOLING FAN RELAY FAILURE.
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THE CUSTOMER MAY COMPLAIN OF INTERMITTENT DRIVEABILITY PROBLEMS, DESCRIBED AS-ENGINE IS LACKING POWER WHEN ACCELERATING UPHILL; TRANSMISSION WILL NOT UPSHIFT UNDER HEAVY ACCELERATION; DISTINCT HESITATION WHEN ACCELERATING FROM 30-45MPH. NO MODEL YEARS LISTED. *PE
BMW VEHICLE: THE SERVICE ENGINE SOON (MIL) LAMP IS ILLUMINATED AND A POWER REDUCTION IS CLEARLY PERCEPTIBLE.
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THIS SITUATION MAY OCCUR AFTER DRIVING FOR SOME TIME WITH THE ENGINE ALREADY AT FULL OPERATING TEMPERATURE. IF THE IGNITION IS CYCLED, THE ENGINE THEN USUALLY PERFORMS NORMALLY. *PE UPDATED 2/7/11. *PE UPDATED ON 06/09/2011. *KB UPDATED 8/10/11. *PE UPDATED 1/11/13. *PE
BMW VEHICLES: EDK THROTTLE POTENTIOMETER FAULTS-DIAGNOSIS.
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MODELS E60, E63, E64, E65, E66, AND E70. THE SERVICE ENGINE SOON AND DSC/DTC WARNING LAMPS ARE ILLUMINATED. THE ENGINE ENTERS THE POWER REDUCTION (FAIL SAFE) MODE. *PE
BMW VEHICLES: DIAGNOSIS FOR LOW PRESSURE FUEL SUPPLY FAULTS.
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THE SERVICE ENGINE SOON LAMP IS ILLUMINATED (A FUEL PUMP MALFUCTION MESSAGE IS DISPLAYED IN THE CC), AND A COMBINATION OF THE FOLLOWING FAULT CODES MAY BE STORED IN THE DDE CONTROL MODULE: 4BED/4BDD FUEL PRESSURE CONTROL, CONTROL DEVIATION (PRESSURE TOO HIGH/TOO LOW); 4BDB FUEL PRE SUPPLY PRESSURE CONTROL, CONTROL DEVIATION/NEGATIVE AND 6292 CONTROL VOLTAGE TOO LOW, IMPLAUSIBLE SIGNAL CURRENTLY PRESENT. *PE
BMW VEHICLES: PROGRAM CONTROL UNITS (DME-DMTL DIAGNOSIS).
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AN INCORRECT TANK LEAKAGE DIAGNOSIS MAY OCCUR DUE TO A SOFTWARE ERROR. THE SERVICE ENGINE SOON (MIL) LAMP MAY BE ILLUMINATED WITH THE DMTL LEAKAGE FAULT STORED, EVEN THOUGH THERE IS NO FUEL SYSTEM LEAK. DME SOFTWARE DMTL DIAGNOSTIC ERROR. MODEL E70 (X5). *PE
BMW VEHICLES: SERVICE ENGINE SOON LAMP OR CHECK GAS CAP WARNING ILLUMINATED WHILE DRIVING.
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SOFTWARE ERROR IN THE DME FOR THE TANK LEAK DIAGNOSTIC SYSTEM. MODELS E60, E61 (5 SERIES); E70 (X5); E71 (X6); E82, E88 (1 SERIES); E83 (X3); E90, E91, E92, E93 (3 SERIES). *PE
BMW: SERVICE ENGINE SOON LAMP OR THE CHECK GAS CAP WARNINGS ARE ILLUMINATED WHILE DRIVING.
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WHEN DIAGNOSED, THE DME HAS STORED FAULTS FOR SMALL LEAK, MICRO LEAK, SUPER FINE LEAK, OR LARGE LEAK IN RELATION TO THE TANK VENTILATION OR EVAPORATIVE SYSTEM *PE UPDATED 10/27/09. *PE
BMW: DIESEL: DIAGNOSIS FOR LOW PRESSURE FUEL SUPPLY FAULTS.
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SERVICE ENGINE SOON LAMP IS ILLUMINATED (A FUEL PUMP MALFUNCTION MESSAGE IS DISPLAYED IN THE CC) AND A COMBINATION OF THE FOLLOWING FAULT CODES MAY BE STORED IN THE DDE CONTROL MODULE. MODEL YEARS UNKNOWN. *PE
BMW: REPLACE THE CHAIN TENSIONING RAIL BEARING BOLT THAT COULD COME LOOSE AND CAUSE DAMAGE TO THE ENGINE.
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MODELS E60 (5 SERIES), E70 (X5 SERIES), E83 (X3 SERIES), E9X (3 SERIES). *PE
Electrical
42 bulletinsThe Footwell Module (FRM) limited warranty for defects in materials and / or workmanship has been supplementarily...
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increased to 15 years / 186,000 miles as determined from the original first in-service / delivery date.
The Footwell Module (FRM) limited warranty for defects in materials and / or workmanship has been supplementarily...
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increased to 15 years / 240,000 miles as determined from the original first in-service / delivery date.
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.
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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
Second seat row blocking access to third seat row, program seat modules.
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Visible stitching on first row sport seat. Third seat row backrest Bowden cable routing and length change.
A check control message for the restraint system appears.
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In the Instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal; 93094F - Knee airbag, front passenger: short circuit to negative terminal.
Discharged Battery Energy Diagnosis Must Be Performed: The electrical system of BMW vehicles has been subject to an...
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ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle "discharged battery" complaints. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion, with all results taken into consideration. Without performing the energy diagnosis test plan, the root cause of the discharged battery cannot be identified. This increases the chances of a repeat repair.
"Outside Door Mirror Moves when Locking or Unlocking the Vehicle.
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The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Follow the diagnosis test plan using the latest ISTA version. In Information Search, select the "Function Structure"" tab. Select Body, Mirror, Door mirror, Driver's or passenger side, Exterior Mirror Malfunction, and then press "Start Search". Select test plan ""AM5102_00010".
TAKATA CLASS ACTION SETTLEMENT.
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CUSTOMER SUPPORT PROGRAM. FRONT DRIVER SIDE AIRBAG MODULES.
Service Action: Replace Oxygen Sensor.
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The oxygen sensor deteriorates prematurely.
"SI B01 05 11 March 2016 Warranties This Service Information bulletin supersedes SI B01 012 11 dated December 2012.
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Please read this Service Information bulletin in its entirety: the part information and content format has been completely updated. designates changes to this revision SUBJECT N52K Tank Leak Diagnostic Module (DMTL) Pump: Limited Warranty Extension to 10 Years/120,000 Miles. INFORMATION For the above-referenced vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the tank leak diagnostic module (DMTL) pump to: 10 years/120,000 miles as determined by the vehicle's original in-service date Item #3: This ""componentspecific"" limited warranty extension applies to defects in materials and workmanship and is subject to the applicable vehicle and coverage eligibility requirements, exclusions and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Note: For items #1, #2 and #7, please refer to the ""Parts Information"" section. This bulletin is notice of a ""limited warranty extension."" This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Even though this is NOT a Recall, BMW NA has sent VIN-specific customer notification letters (examples attached)."
SUBJECT Audio System Speaker Testing.
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For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
Service Action: Replace the Left and Right Fuel Level Sensor.
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After refueling, the fuel gauge will display an incorrect fuel level. When this occurs, the fuel gauge shows the fuel level as 3/4 full. CAUSE Due to a high proportion of ethanol in the fuel, the internal mechanisms of the fuel level sensors may swell. This may inhibit the movement of one or both of the fuel level sensors.
"Discharged Battery: Energy Diagnosis Must Be Performed.
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The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle ""discharged battery"" complaints. A discharged battery can have various causes, most of which do not concern the battery itself. A failed battery is often the symptom and not the cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and must be replaced. For more information, refer to www.batteryuniversity.com/parttwo-42B.htm For this reason, replacing the battery is not usually a permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion with all results taken into to consideration. The procedure as outlined below contains information that will guide the technician into properly repairing the vehicle and getting paid for a warranty claim. CAUSE Refer to the ""Procedure"" section of this Service Information for details."
Service Action: Replace the Left and Right Fuel Level Sensor.
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After refueling, the fuel gauge will display an incorrect fuel level. When this occurs, the fuel gauge shows the fuel level as 3/4 full. CAUSE Due to a high proportion of ethanol in the fuel, the internal mechanisms of the fuel level sensors may swell. This may inhibit the movement of one or both of the fuel level sensors.
"Outside Door Mirror Moves when Locking or Unlocking the Vehicle.
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The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Complete the diagnosis test plan using the latest ISTA version. The test plan can be accessed via the following path: ""Information Search / Function Structure / Body / Mirror / Exterior mirrors / Driver's or passenger side / Electrochromic Mirror,"" and then press ""Start Search."" Select the test plan ""AM5102_00010."""
"Outside Door Mirror Moves when Locking or Unlocking the Vehicle.
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The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Complete the diagnosis test plan using the latest ISTA version. The test plan can be accessed via the following path: ""Information Search / Function Structure / Body / Mirror / Exterior mirrors / Driver's or passenger side / Exterior Mirror https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15...12/6/2013 Page 2 of 2 Malfunction,"" and then press ""Start Search."" Select the test plan ""AM5102_00010."""
INFORMATION Note: Failures that result from the installation of non-approved accessories and/or non-original parts are not covered.
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Procedure A with Reprogramming and Encoding the Vehicle Covered under the terms of the BMW New Vehicle/SAV Limited Warranty or the BMW Certified Pre-Owned Program. Labor operation code 00 00 006 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. If a control module fails to program correctly or initializations are required, the additional work must be claimed with separate labor operations under the applicable defect code listed above; refer to KSD2. And, if necessary, also: Procedure A without Reprogramming and Encoding the Vehicle (Vehicle is already at the Correct I-Level) Covered under the terms of the BMW New Vehicle/SAV Limited Warranty.
Battery Discharged Because of Unfavorable Driving Profile.
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In certain situations, the battery may become discharged when the vehicle is driven frequently on short trips (less than 3 miles per trip), or when the telephone or entertainment system is used for up to 30 minutes while the vehicle is stationary. CAUSE The vehicle charging system, in extreme conditions, is not able to properly compensate for the excessive discharging of the battery caused by an unfavorable driving profile.
For the above-referenced vehicles with passenger?s side airbag modules, BMW of North America, LLC (?BMW NA?) will...
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provide a Customer Support Program as outlined in the Takata Settlement Customer Support Program Overview attachment. This ?component-specific? customer support program applies only if there is a defect in materials or workmanship of the Takata passenger?s side airbag module in a listed vehicle.
For the above-referenced vehicles with driver?s side airbag modules, BMW of North America, LLC (?BMW NA?) will provide a...
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Customer Support Program as outlined in the Takata Settlement Customer Support Program Overview attachment. This ?component-specific? customer support program applies only if there is a defect in materials or workmanship of the Takata driver?s side airbag module in a listed vehicle.
Various Faults Concerning the Automatic Tailgate Operation.
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Complaints of sporadic or permanent faults may exist with the automatic tailgate function. One or more of the following fault codes have been stored: A2AB, A2B1, A2B2, A2B3, A2B4, A2B5, A2B6, A2B7, A2B8, A2B9, A2BA, A2BC, A2BE, and A6E2. CAUSE The following four main faults are currently known: 1. The lower tailgate does not close completely. 2. The tailgate wiring harness near the hinge area is damaged. 3. Fault in the left or right side electric spindle drive 4. Fault in the tailgate lock. 5. The tailgate lock and tailgate lift drive connectors may have corrosion or discoloration. If any is seen, the part must be replaced.
"Outside Door Mirror Moves when Locking or Unlocking the Vehicle.
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The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Complete the diagnosis test plan using the latest ISTA version. The test plan can be accessed via the following path: ""Information Search / Function Structure / Body / Mirror / Exterior mirrors / Driver's or passenger side / Electrochromic Mirror,"" and then press ""Start Search."" Select the test plan ""B5116_ECSPPL2."""
Service Action: Replace the Oxygen Sensor.
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The oxygen sensor deteriorates prematurely.
"N52K Tank Leak Diagnostic Module (DMTL) Pump: Limited Warranty Extension to 10 Years/120,000 Miles.
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INFORMATION For the above-referenced vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the tank leak diagnostic module (DMTL) pump to: 10 years/120,000 miles as determined by the vehicle's original in-service date Item #3: This ""componentspecific"" limited warranty extension applies to defects in materials and workmanship and is subject to the applicable vehicle and coverage eligibility requirements, exclusions and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Note: For items #1, #2 and #7, please refer to the ""Parts Information"" section. Warning: This bulletin is notice of a ""limited warranty extension."" This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Even though this is NOT a Recall, BMW NA has sent VIN-specific customer notification letters (examples attached)."
Service Action: Replace Oxygen Sensor.
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The oxygen sensor deteriorates prematurely.
"IN-TANK FUEL DELIVERY MODULE (PUMP): LIMITED WARRANTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMITATION.
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INFORMATION On the above-referenced vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the In-tank fuel delivery module (pump) to 10 years without mileage limitation as determined by the vehicle's original in-service date. This bulletin is notice of a ""limited warranty extension."" This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW NA sent VIN-specific customer notification letters the week of July 13, 2015 in a ""phased"" release. A sample letter is attached."
"In-Tank Fuel Delivery Module (Pump): Limited Warranty Extension to 10 Years Without Mileage Limitation.
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INFORMATION On the above-referenced vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the ? In-tank fuel delivery module (pump) to 10 years without mileage limitation as determined by the vehicle's original in-service date. Item #1: This ""component-specific"" limited warranty extension applies to This bulletin is notice of a ""limited warranty extension."" This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW NA will begin sending VIN-specific customer notification letters the week of July 13, 2015 in a ""phased"" release. A sample letter is attached. ELIGIBLE BMW VEHICLES To assist you in identifying the eligible vehicles, the DCSnet Warranty Vehicle Inquiry will be updated with the ""Vehicle Comment"" shown below: BMW NA has extended the limited warranty for the in-tank fuel delivery module (pump) on this vehicle to 10 years without mileage limitation as determined from the original in-service date, subject to the applicable vehicle and coverage eligibility requirements, exclusions and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Please see SI B01 05 15. Note: Always check the DCSnet Warranty Vehicle Inquiry ""Vehicle Comments"" and the ""Repair History (Claims)"" sections first, before performing any repairs."
BMW: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER.
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SELECT DOCUMENT SEARCH BUTTON BELOW. INFORMATION PROVIDED REGARDING THE EXTENSION OF LIMITED WARRANTY ON THE IN TANK FUEL (PUMP) DELIVERY MODULE OF 10 YEARS WITHOUT MILEAGE LIMITATION, DEPENDING ON IN SERVICE DATE. INCLUDED DOCUMENT. *PE
BMW: BATTERY HAS AN INCREASED DEMAND DUE TO DEVELOPEMENTAL PROCESS OF THE ELECTRICAL SYSTEM.
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THIS IS CAUSING THE BATTER TO NEED TO UNDERGO AN ENERGY DIAGNOSIS. *KB
BMW: SERVICE ACTION: REPLACE THE LEFT AND RIGHT FUEL LEVEL SENSOR.
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DUE TO HIGH PROPORTION OF ETHANOL IN THE FUEL, THE INTERNAL MECHANISMS OF THE FUEL LEVEL SENSORS MAY SWELL. THIS MAY INHIBIT THE MOVEMENT OF ONE OR BOTH OF THE FUEL LEVEL SENSORS. *JS
BMW: FUEL GAUGE SHOWS 3/4 FULL AFTER REFUELING DUE TO INTERNAL MECHANISMS OF FUEL LEVEL SENSORS, WITH A HIGH...
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PROPORTION OF ETHANOL, SWELLING AND INHIBIT, ONE OR BOTH, MOVEMENT OF FUEL LEVEL SENSORS. MODEL 2007-2009 E70, E71. *PE UPDATED 1/15/13. *PE
BMW: A MORE ROBUST SENSOR WAS DEVELOPED DUE TO SELECTIVE CATALYST REDUCTION (SCR) ACTIVE TANK FAILING, BECAUSE OF...
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TEMPERATURE SENSOR, AND IS INTEGRATED INTO ACTIVE TANK. *PE
BMW: ON CERTAIN VEHICLES, THE JBE (JUNCTION BOX ELECTRONICS) MODULE FAILS PROGRAMMING DURING A SOFTWARE UPDATE OF THE VEHICLE.
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*PE
BMW: WATER LEAKS INTO THE TAILGATE LAMP CAUSING CORROSION AND CAN LEAD TO ELECTRICAL FAILURE OF THE LAMP.
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THERE WILL ALSO BE A WARNING LIGHT IN THE INSTRUMENT CLUSTER. E70. *RM
BMW: AFTER REFUELING THE TANK, THE GAUGE WILL SAY 3/4 FULL INAND NOT FULL.
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THE GUAGE READS FULL AFTER DRIVING A LITTLE WHILE. THE FUEL LEVEL SENSOR ARM IS BINDING. *RM UPDATED 9/30/11. *PE
BMW: MODEL E70 EQUIPPED WITH AN AUTOMATIC TAILGATE.
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THE REAR TAILGATE MAY NOT OPERATE IN EITHER DIRECTION DUE TO WIRING DAMAGE. *RM
BMW: ELCTRONICALLY DISCONNECTING THE JUNCTION BOX WITHOUT DISCONNECTING THE BATTERY WILL CAUSE DAMAGE TO THE REAR POWER DISTRIBUTION BOX.
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*RM
BMW VEHICLE: TEILECLEARING FOR DIAGNOSTIC MODULE TANK LEAKAGE (DMTL) SYSTEM.
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TEILECLEARING PROCESS HAS BEEN DEVELOPED TO HELP IDENTIFY THE ROOT CAUSES OF CUSTOMER COMPLAINTS RELATING TO THE DMTL SYSTEM (E.G., EVAPORATIVE SYSTEM LEAKS, CHECK FILLER CAP MESSAGE, ETC.). THIS PROCESS CAN HELP EXPEDITE THE DEFECT ERADICATION PROCESS, ONCE THE ROOT CAUSE BEEN DETERMINED. NO MODEL YEARS LISTED. *PE UPDATED 8/3/11. *PE UPDATED 8/10/11. *PE UPDATED 4/24/12. *PE
BMW: VARIOUS ELECTRICAL PROBLEMS.
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ON THE VEHICLE, VARIOUS ELECTRICAL PROBLEMS ARE POSSIBLE. WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER; CHECK CONTROL MESSAGES; SYSTEMS INOPERATIVE; FUSE BLOWN; WIPERS IN DEFAULT MODE (PERMANENTLY ON); AND FAULT CODES FFFF AND F-CAN FAULTS IN ARS AND DSC. SHORT CIRCUIT OF THE WIRING HARNESS TO SHARP SHEET METAL IMMEDIATELY BEHIND THE GLOVE COMPARTMENT. NO MODEL YEARS LISTED. *PE
BMW VEHICLES: FUEL LEVEL SENSOR REPAIRS.
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WHERE IT IS NECESSARY TO REPLACE THE RIGHT OR THE LEFT SIDE FUEL LEVEL SENSOR DUE TO A FAILURE, THE ENTIRE PUMP AND HOUSING OR DELIVERY UNIT (SUCTION JET ASSEMBLY) DO NOT NEED TO BE REPLACED AS WELL. IN SOME CASES, EPC DOES NOT SHOW THAT THE REPAIR KIT IS AVAILABLE SEPARATELY IN THE ILLUSTRATION, BUT IT IS AVAILABLE IN THE PARTS DESCRIPTION. ALL MODELS. NO MODEL YEARS LISTED. *PE
BMW VEHICLE: ELECTRONIC MALFUNCTION CC MESSAGE CAUSED BY SHORTED WIRING.
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THE ELECTRONIC MALFUNCTION CHECK CONTROL MESSAGE MAY BE DISPLAYED; THE SOUNDS SYSTEM EMITS A STATIC NOISE FROM THE SPEAKERS; THE RFK (REAR VIEW CAMERA) DOES NOT PAN; THE AIRBAG WARNING LIGHT MAY BE ILLUMINATED; KCAN COMMUNICATION, KCAN LINE AND KCAN WIRE FAULTS ARE STORED IN VARIOUS CONTROL MODULES. SHORTED WIRING AT THE LEFT OR RIGHT SUBWOOFER SPEAKER MOUNTED UNDER THE FRONT SEATS. NO MODEL YEARS LISTED. *PE
BMW VEHICLES: VARIOUS ELECTRICAL PROBLEMS ARE POSSIBLE ON THE VEHICLE: WARNING LAMPS ILLUMINATED IN THE INSTRUMENT...
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CLUSTER; CHECK CONTROL MESSAGES; SYSTEMS INOPERATIVE; FUSE BLOWN; WIPERS IN DEFAULT MODE (PERMANENTLY ON); AND FAULT CODES FFFF AND F-CAN FAULTS IN ARS AND DSC. SHORT CIRCUIT OF THE WIRING HARNESS TO SHARP SHEET METAL IMMEDIATELY BEHIND THE GLOVE COMPARTMENT. MODEL E70 (X5) NO MODEL YEARS LISTED. *PE UPDATED 11/17/10. *PE
Other
19 bulletinsVarious functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.
This situation can result in two customer complaints: 1.
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Wind noise 2. Excess water entry
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug.
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Alternatively, it will only operate when constant downward hand pressure is maintained.
The passenger's side (right rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on...
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one side (inner rail).
When returning the 2nd row seat 40% (right) side from Easy-Entry: The seat stops moving before reaching the final home...
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position, a check control message (CCM) appears alerting the customer that the seat back is unlocked. The passenger's side (right rear 40% seat) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).
When returning the 2nd row seat 60% (left) side from Easy-Entry: The seat stops moving before reaching the final home...
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position, a check control message (CCM) appears alerting the customer that the seat back is unlocked.
The driver's side (left rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one...
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side (inner rail).
CLASS ACTION SETTLEMENT: X5 (E70) WITH COMFORT ACCESS.
PRELIMINARY CLASS ACTION SETTLEMENT: X5 (E70) VEHICLES WITH COMFORT ACCESS (OPTION CODE SA0322) CLASS VEHICLES.
Rattle Noise from Rear Seat Backrest.
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A rattle noise can be heard from the rear seat area when the vehicle is driven. CAUSE The left and right rear seat backrest locks have insufficient lubrication.
Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits.
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Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer. Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
ConnectedDrive/BMW Assist System Information and Availability.
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ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availabilty (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.
Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits.
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Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer. Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added...
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along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely...
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inoperative.
ConnectedDrive/BMW Assist System Diagnosis Information
BMW: BATTER DISCHARGED BECAUSE OF UNFAVORABLE DRIVING PROFILE.
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THIS IS CAUSED ON SHORT TRIPS (LESS THAN 3 MILES) OR WHEN THE TELEPHONE OR ENTERTAINMENT SYSTEM IS USED FOR UP TO 30 MINUTES WHILE VEHICLE IS STATIONARY. MODELS X5, X6 ALL MODEL YEARS AFFECTED. *KB
BMW: THERE ARE NOISES WHEN ADJUSTING THE FRONT DRIVER OR PASSENGER SEATES.
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*RM
BMW: REPLACEMENT OF FRONT OUTER CV JOINT.
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COMPLAINTS OF CLICKING OR GRINDING NOISES COMING FROM THE FRONT AXLE AREA WHEN MAKING A TURN. THE FRONT OUTER CONSTANT VELOCITY JOINT BOOT IS SPLIT OPEN AND THE JOINT IS ALREADY DAMAGED. *PE
Infotainment
16 bulletinsService Action: CIC - Install Navigation Road Map Database 2013.
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Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
HeadUp Display does not Show Full Street Names.
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INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!
Bluetooth Connection Failures.
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There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.
SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014.
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SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.
Service Action: CIC - Install Navigation Road Map Database 2013.
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The Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
"CCC - ""Please Insert Navigation DVD"" Appears on CID.
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The navigation map DVD cannot be read or detected. The message ""Please insert navigation DVD"" appears in the CID (Central Information Display). The navigation system is inoperative. This situation may also occur when upgrading to a new navigation map. The old map is recognized but the new one is not. CAUSE Faulty DVD drive; read error due to hardening of the anti-vibration gel on the read head"
"Service Action: CIC - Install Navigation Road Map Database 2013.
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Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD). Note: The INITIAL enabling code ""FSC CIC map, N. America 2013 INITIAL"" is necessary to start the installation process and to activate the road map database."
Previously assigned radio channels to the satellite radio "Presets" list have been erased and radio channels selected...
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from the list "All channels" menu cannot be stored in the "Presets" list. The problem occurred after the recently implemented Sirius/XM channel lineup change. The data handling between the satellite radio receiver (SDARS-Exbox) and the Car Communication Computer (CCC head unit) has been corrupted.
Traffic Information Is Inoperative.
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The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.
iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information.
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INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.
"USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT.
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Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: ""Title cannot be reproduced"" ""Is being read"" (but never plays back any audio) CAUSE Media with data files stored in more than 32 directories or 32 subdirectories within a directory. Media with a large number of files. Media exceeds total storage capacity of 32 GB."
SERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE.
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What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ? Information: Removed scenario regarding new/unsold Z4s & X1s ? Procedure: Added info about COMBOX retrofit that it does not affect Bluetooth functionality ? Warranty: Added info that the correct flat rate labor operation that corresponds to the option the customer selected is claimed and removed information about Z4s & X1s . The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
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irritating to the customer; or it is not possible to locate certain addresses, for instance:
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
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irritating to the customer; or it is not possible to locate certain addresses, for instance:
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones:...
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Samsung S6 and the S6 Edge.
Side View Camera Does Not Display Picture.
Body & Paint
12 bulletinsThe basic conditions for initializing the power windows are not met.
Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle.
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Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
The front sunroof glass seal has shrunk, creating a gap which can cause wind noise or excess water entry.
Window Guide Is Pushed up and Distorted.
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The customer may notice the front window seal looks deformed or distorted in the uppermost area of the window. CAUSE Front window guide fitment gap tolerance to the door frame
Water Leak from the Front of the Sunroof.
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During extended periods of heavy rain, water may enter the vehicle from the area around the front of the sunroof cassette, the Roof Control Panel (FZD), the map lights, or the A-pillars. The customer may also simply state that the carpet in the front of the vehicle is wet. The sunroof cassette is overflowing due to the fact that one or both of the front sunroof drains are trapped or twisted.
Various Complaints with Panoramic Sunroof.
"?Panoramic Sunroof Repair Instructions.
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INFORMATION Sunroof Repair Instructions: The panoramic sunroof contains several ""mechanism sets"" which can be repaired and/or replaced independently in the event of a mechanical failure. When performing such a repair to any of these sets, the TIS/ISTA Repair Instructions (REP) should always be consulted. Due to the complex nature of these repairs, a set of complementary instructions with additional detail, explanation, and photos has been developed. The attached Repair Instructions should always be used in conjunction with the TIS/ISTA REP. "
"Panoramic Sunroof Repair Instructions.
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INFORMATION Sunroof Repair Instructions: The panoramic sunroof contains several ""mechanism sets"" which can be repaired and/or replaced independently in the event of a mechanical failure. When performing such a repair to any of these sets, the TIS/ISTA Repair Instructions (REP) should always be consulted. Due to the complex nature of these repairs, a set of complementary instructions with additional detail, explanation, and photos has been developed. The attached Repair Instructions should always be used in conjunction with the TIS/ISTA REP. Refer to the following repair attachments: Front Glass Mechanism repair E53, E61, E70, E83, E91.pdf Rear Glass Mechanism repair E53, E61, E70, E83, E91.pdf Wind Deflector Mechanism repair E53, E61, E70, E83, E91.pdf Sunshade Mechanism repair E53, E61, E83.pdf Sunshade Mechanism repair E70, E91.pdf All panoramic roofs for the above-listed models are conceptually similar and utilize similar repairs. NOTE: An E83 (X3) sunroof cassette is used for demonstration of the repairs. Some differences may exist between this and other models. The following prerequisite work is required in order to replace the following kits (in addition to removing the cassette from the car and glass from the cassette): Front Glass Mechanism - None. Rear Glass Mechanism - Remove the front glass mechanism. Wind Deflector Mechanism - Remove the front glass mechanism; remove the rear glass mechanism. Sun shades and Shade Mechanism - None Sunroof Mechanical 3D Animation: A 3D animation has been developed in order to clarify how the sunroof mechanism operates, as well as how it is assembled and disassembled. To view this animation, open Interactive Career Pathways (ICP) and select ""Replace Front and Rear Glass Panel Mechanic"" from the Technical Service Information section of the home page. This animation allows you to: * Operate the mechanism and view from any angle; * Add or remove parts and then cycle the sunroof; * S
iDrive Controller Trim Peeling.
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The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion.
DOOR CANNOT BE OPENED WITH COMFORT ACCESS: One or more doors are unable to be opened from the outside of the vehicle...
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using the Comfort Access System.
BMW: WATER LEAK IN THE FRONT RIGHT FOOTWELL AREA CAUSING THE CARPET TO BECOME WET.
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*PE
BMW: REMOVE EXCESSIVE UNDER BODY COATING, WHICH WAS INADVERTENTLY APPLIED TO THE AREA AROUND THE LEFT SIDE MOUNTING...
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POINT FOR THE CENTER SUPPORT BEARING. *PE
Software & Calibration
8 bulletinsISTA/P Cannot Program an E-Series N55 Replacement DME.
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ISTA/P fails when attempting to program a replacement DME (MEVD172) on BN2000 E-Series vehicles with the Continental HPP. Part number: 12 14 8 618 483. DME logistic error between the replacement hardware and basic software prevents correct programming with ISTA/P.
The vehicle does not start.
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CAUSE Software error in the CAS (Car Access System).
iPhone: Connection Failures with iOS 7.
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There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
iPhone: Connection Failures with iOS 7.
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There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.
BMW: WHEN USING IPHONE, VARIOUS CONNECTIVITY FAILURES OCCUR, SUCH AS DISCONNECTION OF CALL, LIST OF CONTACTS...
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INCOMPLETE, DUE TO THE VARIANTS AND SOFTWARE USED. MODEL 2008-2014.
BMW: CRANKCASE PRESSURE DIAGNOSIS AND INFORMATION FOR ALL VEHICLES.
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*RM UPDATED ON 4/24/2013. *KB
BMW: THE EMERGENCY PARK RELEASE CABLE HAS BEEN REMOVED IN THESE MODELS AND THERE IS A PROCEDURE TO DISENGAGE THE PARK LOCK.
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2011 E70/E71. UPDATED ON 06/08/2011. *KB UPDATED ON 06/21/2011. *RM
BMW VEHICLE: WATER HAS ENTERED ELECTRONICS BOX BECAUSE THE LID IS NOT PROPERLY FITTED.
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ONCE IT IS VERIFIED THAT WATER HAS INDEED ENTERED THE ELECTRONICS BOX, IT WILL BE NECESSARY TO REPLACE BOTH THE LOWER PART OF THE ELECTRONICS BOX AND THE LID OF THE ELECTRONICS BOX. *PE UPDATED 8/3/11. *PE
Pre-Delivery & Maintenance
8 bulletinsThis Service Information bulletin supersedes SI B07 03 14 dated October 2015.
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Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
Service Action: Inspect Front Driveshaft.
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The universal joints in the front driveshaft may wear out prematurely.
Service Action: Inspect Front Driveshaft.
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The universal joints in the front driveshaft may wear out prematurely.
"ConnectedDrive/BMW ASSIST Features Are Inoperative.
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ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST ""My Info"" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availability (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle."
This Service Information bulletin supersedes SI B07 03 14 dated May 2015.
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designates changes to this revision SUBJECT Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
Driveshaft Technical Service.
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This Service Information bulletin supersedes SI B26 01 14 dated August 2014. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Inspect Front Driveshaft. The universal joints in the front driveshaft may wear out prematurely.
This Service Information bulletin supersedes SI B07 03 14 dated February 2015.
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designates changes to this revision SUBJECT Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer. Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015..
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Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
Lighting
8 bulletinsDelay in Automatic Driving Light Switching On/Off.
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When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.
BMW: SOME VEHICLES, WITH 552 OPTION, ARE EXPERIENCING A MALFUNCTION OF LED HEADLIGHT ON ONE WHERE IT FLICKERS ON AN...
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DOFF DURING DRIVING AND THE CONTROL CHECK MESSAGE IS INDICATING DEFECTIVE DRIVING LIGHT OR PARKING LIGHT. *PE
BMW: ON CERTAIN VEHICLES, THE XENON HEADLAMP OFTEN HAVE NO TROUBLE FOUND WHEN RETURNED AND TESTED THRU WARRANTY PARTS SYSTEM.
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THE ROOT CAUSE IS NOT POSSIBLE TO BE IDENTIFY. *PE
BMW: THE BULB HAS FAILED ON THE DAYTIME RUNNING LAMP.
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*PE
BMW: PROCEDURE FOR DETERMINING AND REPLACING INCANDESCENT AND HALOGEN LIGHT BULBS UNDER WARRANTY.
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*RM
BMW: TIRE WARNING LIGHT ILLUMINATED DUE TO LOW AMBIENT TEMPERATURE.
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MODEL E90, E91(3 SERIES);E92, E92 (3 SERIES); E60 (5 SERIES); E60 (M5); E63, E64 (6 SERIES); E63, E64 (M6); E65, E66 (7 SERIES); E70 (X5); E83 (X3); AND E85, E86 (Z4). *PE
BMW VEHICLES: DSC WARNING LAMP ILLUMINATED.
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THE DSC (DYNAMIC STABILITY CONTROL) WARNING LAMP IS ILLUMINATED AND SOME OR ALL OF THE FOLLOWING FAULT CODES ARE STORED: 6E58; 6E04; 53BA; D36F; 55C3; 6ECA; AND THE WIPERS MAY ALSO BE OPERATING IN DEFAULT MODE. *PE
BMW: HEADLAMP MOISTURE: FAULT DIAGNOSTICS.
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WATER OR CONDENSATION IN ONE OR BOTH HEADLAMPS. MODELS 5 SERIES, 6 SERIES, 7 SERIES, X5, X6, 1 SERIES, AND 3 SERIES. MODEL YEARS 2000-20008. *PE
Transmission
7 bulletinsVibration or Shudder from Driveline when Accelerating from a Stop.
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Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. One or more of the following fault codes may be stored: LMV ? 440101 - Transfer box (VTG): End of transmission service life reached ? 440105 - Transfer box (VTG ) Calibration Faulty ? 440115 - Transfer box (VTG): Calibration angle deviation outside tolerance? 44011B - Set torque outside of the torque characteristic curve EGS ? 420611 - DSC interface (wheel speed): non-permitted deviation of wheel speed (actual speed of wheel RL/FL/RR/FR, 0x254) from output speed and turbine speed DSC ? 48097D - Transfer box: Fault, clutch position known, only rear-wheel drive These symptoms or faults would be stored on a vehicle with low mileage (< 12,500 miles). CAUSE A front or rear differential with the incorrect gear ratio was installed in the car. The front and rear differentials need to be geared exactly the same for the xDrive to function properly.
DSC Warning Light is On.
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The warning lamps for DSC, ABS and brake warning are illuminated. There may also be a warning in the control display for 'Chassis Control System failure' One or more of the following fault codes are stored: F25, F30 DSC * D36D44 - Signal error longitudinal torque distribution (LMV) * 48097D - Transfer Case clutch position open F01, F02, F07, F10, F12 and F13 LMV: * 440108 - Control Unit internal error * 44010F - Control Unit internal error E70, E71 and E84 LMV: * 5219 - Control Unit: EEPROM Writing-reading-error * 522D - Control Unit: internal Error CAUSE Software calibration error in the LMV
"The warning lamps for DSC, ABS and brake warning are illuminated.
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There may also be a warning in the control display for ""Chassis Control System failure."" One or more of the following fault codes are stored: DSC: * D36D44 - Signal error longitudinal torque distribution (LMV) * 48097D - Transfer Case clutch position open F01, F02, F07, F10, F12 and F13 LMV: * 440108 - Control Unit internal error * 44010F - Control Unit internal error E70, E71 and E84 LMV: * 5219 - Control Unit: EEPROM Writing-reading-error * 522D - Control Unit: internal Error CAUSE Software calibration error in the LMV"
Side View Camera Does Not Display Picture.
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The side view camera does not display a picture: z After engaging reverse gear z Activating the side view camera via the switch on the center console near the gear shift CAUSE z Water (moisture) entering the cable assembly, causing corrosion on the pins in the connector(s) at the camera(s) z Poor cable connection to the camera(s)
"Intelligent Battery Sensor Diagnosis Hints.
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The vehicle enters the workshop with one or more of the following complaints: * Check Control Message related to battery discharge * No-start condition * Consumer power reduction (reduced blower speed, heated seats operation, etc.) * The following fault codes may be stored in the DME a. 2E8B - Intelligent battery sensor, signal b. 2E8C - Intelligent battery sensor, function c. 2E8D - Intelligent battery sensor, signal transmission d. 2E8E - Intelligent battery sensor, communication CAUSE A faulty battery or IBS sensor (not both) The power management system and IBS in the vehicle cannot determine if the battery needs to be replaced. This is normal operation for all E-Series vehicles because they do not have the Advanced IBS sensor that the F-Series vehicles do. An external battery tester (Midtronics EXP-1000) must be used to determine if the battery needs to be replaced. Energy Diagnosis will not prompt for a battery replacement unless the battery is ""aged."" When energy diagnosis identifies the battery as ""aged,"" it means the amount of energy discharge over the course of the life of the battery has reached its maximum (worn out). In most cases, energy diagnosis states that the battery is OK. This is typically an indication of the current State of Charge (SoC), not the State of Health (SoH). The SoC is defined as the current amount of energy left in the battery (displayed as a percentage). The SoH is defined as an evaluation of the condition of the battery over a period of time (displayed as a percentage). For more information about batteries, refer to Training Manual ST051, ""07 Battery Basics."""
BMW VEHICLE: TRANSMISSION WARNING LIGHT IS ILLUMINATED AND THE TRANSMISSION ENTERS FAILSAFE MODE.
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FAULT CODE 4F81 (RATIO MONITORING, CLUTCH A), IN SOME CASES COMBINED WITH THE SUBSEQUENT FAULTS 507B/507C (PARKING GEAR SENSOR IMPLAUSIBLE SIGNAL) OR 507D (PARKING GEAR INCORRECTLY DISENGAGED), ARE STORED IN THE EGS CONTROL MODULE. E60, E51, E65, E66, E70, E90, E91, E92, E93. NO MODEL YEARS LISTED. *PE
BMW: DELAYED ENGAGEMENT AND HARSH JOLT WHEN ACCELERATING FROM A STOP.
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HARSH 1-2 UPSHIFT OR JOLT FELT DURNG THE 3-2 DOWNSHIFT OWN DECELERATION. MODEL E70 (X5 3.0I) *PE UPDATED 06/08/11. *PE
Air Bags & Safety
6 bulletinsSURFACE RUST ON NEW AIR BAG INFLATORS: The technician finds that the new air bag inflator (aka: gas generator) may have...
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surface rust on the metalhousing .
TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information...
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bulletin supersedes SI B01 31 18 dated October 2018.
TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information...
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bulletin supersedes SI B01 31 18 dated October 2018.
In an effort to improve the completion rate on Takata air bag recall affected vehicles; BMW NA has expanded the BMW...
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Ultimate Rewards platform to include a new Recall Support page. This page will allow IRFs to check their customers VINs for open Takata recalls; and get rewarded for helping us with completing repairs.
BMW:SOME BMW MODELS MAY OR MAY NOT DISPLAY AIRBAG WARNING LIGHT.
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*TA
BMW: THE AIRBAG WARNING LAMP IS ILLUMINATED DUE TO A SOFTWARE ERROR.
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*RM
Brakes
6 bulletinsCreaking Noises from the B-Pillar Trim.
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The lower half of the B-pillar trim can make a creaking noise when driving. CAUSE: The two upper openings for the securing tabs on the bottom half of the B-pillar are too small to allow the two barbs of the upper trim to interlock.
Rear Bumper Trim Warped / Distorted.
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The center of the rear bumper trim is warped upward and may interfere with opening of the tailgate. No outside damage or customer influence can be detected. The center securing tabs of the bumper trim cover have been dislodged or broken off from the carrier.
BMW: DUE TO AN ERROR IN SOFTWARE CALIBRATION, SOME VEHICLES ARE EXPERIENCING WARNING ILLUMINATION OF DSC, ABS AND BRAKE...
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AND A POSSIBLE WARNING IN CONTROL DISPLAY FOR CHASSIS CONTROL SYSTEM FAILURE. MODELS 2009-2012 F30, 01, 02, 07, 10, 12, 13, 25, E70, 71, 84. NO MODEL YEARS LISTED. *PE
BMW: THE BRAKE LIGHT FAILS AND THE BULB HOLDER IS DEFORMED DUE TO HIGH TEMPERATURES AND THE COMPOSITION OF THE HOLDER.
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*RM UPDATED ON 4/25/2013. *KB
BMW: FAILURE OF REMOTE CONTROL LOCKING.
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INTERMITTENTLY OR PERMANENTLY, THE REMOTE CONTROL LOCKING IS INOPERATIVE. BOTH REMOTE KEYS ARE AFFECTED. IN SOME CASES, THE PARKING BRAKE WARNING IS ILLUMINATED IN THE INSTRUMENT CLUSTER AND FUSE F129 IS BLOWN. NO MODEL YEARS LISTED. *PE
THE PARKING BRAKE WARNING IS ILLUMINATED AND FAULT CODE 6032 IS STORED.
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FOR MODEL E70 (X5). *PE
Suspension
5 bulletinsClicking Noise from Front Axle.
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Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
Clicking Noise from Front Axle.
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Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015.
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Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015.
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Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
BMW: DYNAMIC DRIVE (ARS) FRONT SWAY BAR REPAIRS.
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E70 (X5) WITH SPORT PACKAGE OPTION CODE ZSP. *PE
Fuel System
4 bulletinsThe fuel gauge may indicate the incorrect fuel level (full and reserve).
This Service Information bulletin supersedes SI B65 10 09 dated March 2013.
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designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
This Service Information bulletin supersedes SI B65 05 09 dated July 2009.
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designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Communication Computer (CCC) on vehicles with option 609 in September of 2008. This change affected the navigation system road map data support process and the warranty spare parts processes for the CIC. For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, no physical copy of the navigation system road map data media DVD set or USB stick is placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement CIC parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, CIC NAVI Road Map North America PREMIUM, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the CIC NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there, it can then be installed onto the CIC in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI Next Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the CIC by inserting the DVDs one by one into the CIC internal DVD drive. It will take approxim
BMW: THERE IS AN EXTRACTION AND REFILLING PROCESS FOR THE DESIEL EXHAUST FLUID.
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E70 AND E90 MODELS. *RM
Steering
4 bulletinsCRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front...
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axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
"Squeaking Noises from Steering Wheel While Turning.
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There is a squeaking noise from the steering column when the steering wheel is turned. The rubber boot on the steering column is not positioned correctly or lacks sufficient grease for the plastic bearing. INFORMATION The problem has been integrated into ISTA diagnostics. Follow the diagnosis test plan, using the latest ISTA version. In ""Information Search,"" select the ""Function Structure"" tab. Select ""Chassis and Suspension / Steering / Steering interference noise,"" and then press ""Start Search."" Select test plan ""AM3201_00222 - Steering noises."" The BMW Group has integrated NED (Non-electric Diagnosis) into diagnosis for the purpose of finding the cause of mechanical, acoustic and visual problems. Refer to bulletin B07 03 10 for more details."
CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard...
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from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
BMW: A NEW TECHNICAL PROCESS HAS BEEN CREATED FOR BMW TO IDENTIFY CAUSES OF STEERING COMPLAINTS WITH A WIDE RANGE OF MODELS.
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*RM
HVAC & Climate
1 bulletinGrating Noise from Side Window Defroster Vent.
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The customer may notice a grating or creaking noise coming from the instrument panel at the extreme left or right side. It is only heard when the vehicle is in motion. CAUSE The side window defroster vent fitment (in the instrument panel) causes a grating noise when driving, and torsional forces are applied. The driver's or passenger's side can both be affected.
Tires & Wheels
1 bulletinCRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING