2020 Bmw X4 TSBs
242 Technical Service Bulletins across 14 categories
Categories
Engine
45 bulletinsAn interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel.
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The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap moves to a different position. Due to the complex design of the heating and air-conditioning unit, the kinematics causing it (top or bottom,left or right) may not be able to be precisely located. Depending on the vehicle model, the number of servomotors (and the associated kinematics unit) varies.Various models use either 2 or 3 servomotors.
The Check Control message below appears even though the coolant level is not below minimum when theengine is cold.
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Check Control message (ID 166): Top up coolant.
?When driving over uneven pavement or cobblestones, a knocking noise is present from the passenger side front area (A pillar).
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Once the vehicle is driven on a flat, even surface; the noise is no longer present.
In hot ambient conditions, if the engine was running for a prolonged time while the vehicle is stationary, a jolt may be...
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experienced while lightly accelerating.
The Check Engine Light is on (MIL).
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After checking faults and diagnosis there is raw fuel found in the charcoal canister and the NVLD pressure switch (in R/R wheel well). Possible faults stored in the DME: 190F08 - Fuel tank venting system: Malfunction 191C02 - Fuel tank venting system,2. discharge point: Malfunction The vent line inside the fuel tank is disconnected.
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column.
Component-Specific Limited Warranty Extension.
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For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Radiator Grille Upper and Lower Active Air Flaps to: 15 years/150,000 miles as determined by the vehicle's original in-service date. 1. Air flap control (link) active, upper (G12, G30 and G32) 2. Air flap control (drive), active, upper 3. Air flaps, upper (assembly) 4. Air flaps, lower (assembly) For eligible MY 2017 BMW 530i (B460) vehicles that are currently registered in the State of California (CA) or a State that has fully adopted the State of California PZEV/SULEV regulation (CT, ME, MD, MA, NJ, NY, RI, and VT), the standard emission-related coverage for the Radiator Front Grille Air Vent Flaps is15 years/150,000 miles. This component-specific limited warranty extension applies to defects in materials or workmanship.' This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated with faults stored related to the upper and/or lower active air flap(s). Potential causes include: Faulty upper air flap link (G12, G30, G32) Faulty upper air flap actuator (G01, G02, G12, G30, G32) Faulty upper flap assembly (G01, G02, G12, G30, G32) Faulty lower air flap assembly (G01, G02, G12, G30, G32) Software error in the DME affecting the upper flap (G01, G02 only) Or: Upon visual inspection, the passenger side upper active air flaps are either stuck open or closed, and they will not move and there are no faults stored for the active air flaps (With no check control message or check engine light or displaying)
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
The Check Control message below appears even though the coolant level is not below minimum when the engine is cold.
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Check Control message (ID 166): Top up coolant.
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
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The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
Check Control Message (CCM) displays "Vehicle key missing" after engine start.
Check Control message (CCM) displays "Vehicle key missing" after engine start.
A whistling noise is present from the fresh air inlet area (engine compartment bulkhead area), in the right front area...
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of the vehicle, at speeds above 40 mph. The noise is loudest when the sunroof is in the vent position.
A whistling noise is present from the fresh air inlet area (engine compartment bulkhead area), in the right front area...
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of the vehicle, at speeds above 40 mph. The noise is loudest when the sunroof is in the vent position.
When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult...
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to remove or breaks apart in the oil filter housing.
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .
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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .
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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
WHISTLING NOISE COMING FROM FRESH AIR INLET (ENGINE COMPARTMENT): A whistling noise is present from the fresh air inlet...
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area (engine compartment bulkhead area), in the right front area of the vehicle, at speeds above 40 mph.
WHISTLING NOISE COMING FROM FRESH AIR INLET (ENGINE COMPARTMENT): A whistling noise is present from the fresh air inlet...
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area (engine compartment bulkhead area), in the right front area of the vehicle, at speeds above 40 mph.
CONNECTING ROD BEARING: The engine must be replaced due to a crankcase manufacturing error.
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Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.
CONNECTING ROD BEARING: The engine must be replaced due to a crankcase manufacturing error.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain!
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// Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
COOLANT LINE QUICK DISCONNECTS LEAK IN LOW TEMPERATURES AT OR BELOW -15?C (5?F): The coolant reservoir in the high or...
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low temperature cooling system is low There may be a coolant leak under the vehicle There may be a check control message (ID166) to top up coolant The low temperature cooling system have a low level warning indicator. One or more faults may be stored related to the low temp cooling system: DME - 20A201 - charge air cooling system: Coolant pump protective function due to dry running active DME - 20A209 - charge air cooling system: Coolant pump protective function due to dry running active IHKA - 80120A - Compressor: Switch off due to excess pressure in the refrigerant circuit The outside temperature at the time of the complaint is at or below -15? C (5? F) The O-rings that seal the quick disconnect coolant lines will not seal properly when outside temperatures are at or below -15? C (5? F).
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or...
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more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.
B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil...
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service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.
ERRONEOUS ELECTRIC FAN FUNCTION FAULT STORED IN THE DME: The following faults may be erroneously stored in the Digital...
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Motor Electronics (DME): Fault code: Control module: Fault code text: 1A2806 DME Electric fan function: limited operation 1A4007 DME Electric fan function: Operating mode implausible And: There is no customer-facing vehicle symptom(s) or related check control message displayed. A software error may cause these faults to be erroneously stored in the Digital Motor Electronics (DME).
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020.
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Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
KNOCKING NOISE FROM WASHER FLUID RESERVOIR: When driving over uneven pavement or cobblestones a knocking noise is...
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present from the passenger side front area (A pillar). Once the vehicle is driven on a flat even surface; the noise is no longer present. CAUSE Washer fluid reservoir movement caused by mounting bracket clearance.
DELIVERY STOP: PROGRAM CONTROL UNITS (DME): BMW AG has issued a Delivery Stop (effective March 5 2020) on a small number...
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of Model Year 2020 BMW vehicles that were produced starting on February 14 2018. Vehicles that are currently being produced will be added to this campaign daily until March 22 2020. Vehicles produced on March 23 2020 and onward will not be affected. An error in the digital motor electronics (DME) onboard diagnostic (OBD) software data status.
ENGINE: FAULTS FOR TURBOCHARGER ELECTRIC WASTEGATE STORED IN THE DME: This Service Information Bulletin (Revision 1)...
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replaces SI B12 01 20 dated January 2020. The engine malfunction warning (MIL) is illuminated and one of the following fault codes is stored in the DME.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER.
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A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020.
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On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing (1).
FAULTS FOR TURBOCHARGER ELECTRIC WASTEGATE STORED IN THE DME.
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The engine malfunction warning (MIL) is illuminated and one of the following fault codes is stored in the DME. 123518 - electrical wastegate valve 2 wastegate valve: stiff movement And/or 120408 - charging pressure control: Switch-off as a secondary reaction CAUSE The DME has an adaptation error when calculating the setpoint values of the two electric wastegates.
SERVICE ACTION: S58T ENGINE - CHECK ENGINE OIL DEFLECTOR SCREWS: The engine oil deflector screws may have been tightened...
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to the wrong torque.
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction...
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indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: Note for customer deleted: If the...
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noise does not disappear despite the attempts to regenerate the brake a repair is required.
DELIVERY STOP: PROGRAM CONTROL UNITS (DME).
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BMW of North America LLC has issued a Delivery Stop (effective December 5 2019) on certain Model Year 2020 BMW vehicles that were produced between March 2019 and December 2019. An error in the oxygen sensor on-board diagnosis (OBD) may not properly illuminate the malfunction indicator lamp (MIL) when a fault is detected. A software error in the digital motor electronics (DME).
ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty.
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The engine will not start at temperatures below freezing. The starter does not turn and engage.
SERVICE ACTION: S58T ENGINE - CHECK ENGINE OIL DEFLECTOR SCREWS.
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The engine oil deflector screws may have been tightened to the wrong torque.
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction...
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indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME).
ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated.
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There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during...
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a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty dynamic driving styles. As a side effect of the highest possible brake performance customers are likely to hear noises due to the extremely resilient materials.
DELIVERY STOP: CYLINDER HEAD COVER DELIVERY STOP: CYLINDER HEAD COVER.
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The cylinder head cover may have been damaged during assembly. It will need to be inspected and, if necessary, replaced.
Infotainment
38 bulletinsThe Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3).
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FaultB7F8F9 HU-H: Reset will be stored in the HU-H3.
Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be...
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switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle)
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly...
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fails.
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators,...
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acoustic signals) may also have failed.
In SPORT mode, a black square appears in the RPM gauge (tachometer) section of the instrument cluster display.
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
Visible white spots on the edge of the central information display (CID) from being touched with a finger.
The customer complains that the radio stations change by themselves.
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
The sound output intermittently drops out entirely.
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This can be reproduced with all audio sources as well as telephone and voice output.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
No actuation of front and rear windscreen wipers is possible.
Temporary black screen in the instrument cluster.
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch.
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2) The device switches off due to over temperature (built-in device protection).
SiriusXM satellite radio is not working and does not display a channel list.
The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no...
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longer available, a black screen is shown in the Control Display, the system works again after a short interruption.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).
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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps...
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(e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.
SiriusXM satellite radio is not working and does not display a channel list.
TOP VIEW CAMERA IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control...
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Information Display (CID).
SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over...
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satellite.
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over...
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satellite.
REMOTE CONTROL KEY OR BMW DISPLAY KEY BUTTONS NOT WORKING: The buttons on the remote-control key or BMW display key are...
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not working, not allowing to unlock the vehicle and the tailgate or trunk compartment. Also, the buttons on a spare key do not work either.
TOP VIEW CAMERA: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).
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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted.
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The navigation is no longer available. A black screen is shown in the Control Display.
HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn...
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black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidance when the "3D building" function is used Software in the Head Unit High (HU-H3).
BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW...
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ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.
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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
TOP VIEW CAMERA: IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).
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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both. Side view camera loose fitment in the exterior mirror bracket, causing changes to the top view image.
SURROUND VIEW VEHICLE IMAGE DISPLAYED IS INACCURATE: When Surround View is activated the vehicle image displayed in the...
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Central Information Display (CID) contains inaccurate details.
SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the...
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Central Information Display (CID) when the Surround View is activated.
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.
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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display...
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in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).
TOP VIEW CAMERA: IMAGE IS MISALIGNED.
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The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side passenger side or both. The arrow identifies the line which is shown as not parallel or straight alongside the vehicle. Side view camera loose fitment in the exterior mirror bracket causing changes to the top view image.
Electrical
35 bulletinsThe limited warranty for the Knee Air Bag wire harness repair cable procedure for defects in materials and / or...
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workmanship has been extended to 10 years / 120,000 miles as determined from the original first in-service / delivery date.
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.
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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
A check control message (CCM) for the restraint system (Air bag) appears.
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In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal 93094F - Knee airbag, front passenger: short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great
Headlight check control (CC) message 128 "High beam headlight failure" is displayed.
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The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
BMW AG has issued a Delivery Stop (effective October 15, 2021) on certain Model Year 2022 BMW vehicles that were...
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produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor.
Due to a software error, the vehicle sporadically does not achieve sleep mode.
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As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller.
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That one provides an imprecise voltage measurement, which the main controller interprets as a fault.
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to...
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another controller.
Due to a software error, the vehicle sporadically does not achieve sleep mode.
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As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
A check control message for the restraint system appears.
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In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal 93094F - Knee airbag, front passenger: short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great.
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller.
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That one provides an imprecise voltage measurement, which the main controller interprets as a fault. For the driving cycle, the customer may lose the display in either mirror and the Lane Change Warning function and, if installed, other functions such as- Side collision warning; Lane Change Assistant; Steering and Lane Control Assistant; Emergency Lane Assistant Hands Off 60 Assistant.
Component-Specific Limited Warranty Extension.
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For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Leak Diagnosis Module with hose assembly (NVLD, shown) to: 15 years/150,000 miles as determined by the vehicle's original in-service date. For eligible MY 2017 BMW 530i Sedan and xDrive (B460) vehicles that are currently registered in the State of California (CA) or a State that has fully adopted the State of California PZEV/SULEV regulation (CT, ME, MD, MA, NJ, NY, RI, and VT), the standard component-related coverage for the NVLD is 15 years/150,000 miles. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Over time, the Leak Diagnosis Module (NVLD) (with connected hose) component material may fail, this can create a fine leak to develop in the Evaporative Emission Control System (EVAP). Should this occur, corresponding fault codes will be stored in the DME memory and the MIL (Malfunction Indicator Lamp) will illuminate.
A check control message for the restraint system appears.
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In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal 93094F - Knee airbag, front passenger: short circuit to negative terminal.
The functionality of the right front SRR sensor could be reduced which would display the "Driving Assistance" Check...
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Control Message.
48 V battery may become totally discharged, and possible replacement needed.
BMW AG has issued a Delivery Stop (effective October 15, 2021) on certain Model Year 2022 BMW vehicles that were...
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produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor.
FRONY DOOR PANEL LED FAILURES: The LED light on the front door is not working.
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Due to the orientation of the LED module, moisture may enter the LED module, causing corrosion.
?DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: One or more of the LED daytime running lights are dim or discolored.
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The connection between the LED module and light tube inside the headlight is damaged.
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access.
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Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.
NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU...
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Media Graphics Unit), there is a new protection mechanism against tampering. If one or more of the following components needs to be replaced, the secure connection between them must be re-established: MGU TCB Telematic Communication Box (ATM-02) RSE Rear Seat Entertainment and/or KOMBISP18 instrument cluster Prior to re-establishing this connection, an electronic certificate must be created in the BMW backend for importing into the Vehicle. After the replacement of one of the mentioned Modules, the Control Module needs a valid certificate for it to communicate with the other Modules.
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL.
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Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...
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battery.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...
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battery.
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
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Software error in the Advanced Telematics Module 2 (ATM2).
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
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This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).
SERVICE ACTION - REPLACE RIGHT FRONT SHORT RANGE RADAR SENSOR (SRR): The functionality of the right front SRR sensor...
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could be reduced which would display the Driving Assistance Check Control Message.
SERVICE ACTION - REPLACE LEFT FRONT SHORT RANGE RADAR SENSOR (SRR): The functionality of the left front SRR sensor could...
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be reduced which would display the Driving Assistance Check Control Message.
DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior...
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movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the interior movement detector and tilt alarm sensor. CAUSE Software error in the control unit of the roof function center (FZD).
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019.
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Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery. The Display Key Digital Key and the Digital Key Card are not affected. Electrostatic discharge puts the remote control key into a deep sleep. Various situations can lead to an electrostatic charge which is often not recognized by the customer. For example walking over carpet wearing shoes that have a hard rubber sole positive and negative charges are exchanged. The sole accumulates a negative charge and an electrostatic charge develops before touching the remote control key.
DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: This Service Information Bulletin (Revision 2) replaces SI B63 04 18 dated January 2019.
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One or more of the LED daytime running lights are dim or discolored. The connection between the LED module and light tube inside the headlight is damaged.
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
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Software error in the Advanced Telematics Module 2 (ATM2).
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
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This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).
NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is...
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available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is...
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illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.
SERVICE ACTION: CHECKING HEATER HOSE FOR PROPER INSTALLATION: The installation area between the heater return hose and the drive belt is very limited.
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If the hose is not secured properly this could cause contact with the drive belt. Limited space between the heater hose and the drive belt along with possible incorrect clip installation.
Other
25 bulletinsCoolant Pump Return
While driving the vehicle on normal roads at10mph and above, a "cracking" sound from the top of the B-pillar(s) is...
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heard.
A noise can be heard from underneath the seat while the seat is being moved either forwards or backwards.
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This can occur to the drivers and/or the passengers front seat.
This situation can result in two customer complaints: 1.
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Wind noise 2. Excess water entry
While driving the vehicle on normal roads at 10mph and above, a "cracking" sound from the top of the B-pillar(s) is...
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heard.
?An unapproved nut was used for the ground point for the chassis ground.
BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were...
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produced between October 26, 2022 and May 8, 2023.
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to...
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following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
While driving the vehicle on normal roads at 10mph and above, a cracking sound from the top of the B-pillar(s) is heard.
While driving the vehicle on normal roads at 10mph and above, a cracking sound from the top of the B-pillar(s) is heard.
When using the Key Reader to retrieve information from the customer's key, no current vehicle data is available.
A groaning noise can be heard when accelerating and cornering from the area of the shoulder safety belt support(s).
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The complaint can occur in both the driver's seat and the front passenger seat.
Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests and/or headrests.
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Refer to attachment for details. This only affects vehicles with the Merino leather.
Wi-Fi Hotspot is missing and inoperable.
Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests and/or...
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headrests.
The BMW Gesture Control function may fail permanently as a result of high temperature fluctuations.
This situation can result in 2 customer complaints: 1.
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Wind noise, and 2. Excess water entry.
Due to a parts list error in production, the vehicle was not built according to specification.
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
FRONT AXLE SUPPORT WEDGE: Due to a parts list error in production, the vehicle was not built according to specification.
GLOVE BOX COVER: BMW AG has issued a Delivery Stop on a small number of Model Year 2021 BMW X3 SAV and X4 SAC vehicles...
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that were produced on February 3, 2021.
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended...
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operations.
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended...
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operations.
CONNECTING ROD BEARING: BMW AG has issued a Delivery Stop (effective November 20, 2020) on a small number of Model Year...
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2020-2021 BMW vehicles that were produced between May 15, 2019 and October 23, 2020.
UNINTENDED HATCH ACTIVATION AFTER CONVERSION: The hatch may unintentionally open.
Body & Paint
21 bulletinsThe basic conditions for initializing the power windows are not met.
This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above.
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It serves only as a diagnostic resource in troubleshooting complaints from the roof area. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the panoramic sunroof of BMW Sports Activity Vehicles which have quality improvement measures already in place.
?Water leaking into the vehicle from the headliner/microphone area.
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
Upon opening or closing (i.e., folding in or out) the exterior mirror assembly, a creaking sound is heard from either...
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the driver and/or passenger side.
The seal of the roof-mounted antenna housing is separating from the vehicle.
The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not...
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illuminate to alert the driver when it should.
An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in the center of...
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the instrument panel.
The front sunroof glass seal has shrunk, creating a gap which can cause wind noise or excess water entry.
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop).
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Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
This bulletin outlines known areas of possible functional issues, operational noise, or wind noise for the vehicles listed above.
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It serves only as a diagnostic resource in troubleshooting complaints pertaining to the doors, windows, and mirrors. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the door, windows, and mirrors of BMW Sports Activity Vehicles which have quality improvement measures already in place.
This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above.
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It serves only as a diagnostic resource in troubleshooting complaints from the roof area.
AMBIENT LIGHT TUBE COLOR DIFFERENCES: The intensity or light throughout the door panel lighting strips is not consistent.
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Some spots are brighter than others.
SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles...
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listed above.
SUNROOF NOT INITIALIZED: During operation, the sunroof may have lost initialization due to extended activation of the...
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switch.
DOOR PAINT STREAKS: Streaks are found running mostly vertically down along the door outer skin from the lower window trim.
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This can affect any of the 4 side doors.
SUNROOF NOT INITIALIZED: The sunroof will not operate and has the following fault codes stored: 030215 - SHD: invalid...
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characteristic curve, no standardization exists and 030220 - SHD: System not standardized and 030295 - invalid characteristic curve, no standardization exists and 0302A0 - Service history: System not standardized. During operation, the sunroof may have lost initialization due to extended activation of the switch.
DOORS WILL NOT COMPLETELY LATCH: One or more doors will not completely latch or will open to the first stage at times.
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The door lock strikers may be misadjusted.
SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above.
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It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area. This bulletin does not include all potential areas of water entry from the sunroof. Additional diagnosis may be required for vehicles which are not affected by the scenarios outlined below. The following situations are known to be potential causes for water entry into the vehicle from the sunroof area: Incorrect adjustment of sunroof glass panels Damage to the sunroof "perimeter seal" mounted to the roof Misplaced or damaged support foam for the center drip tray Damaged side seals of the rear sunroof glass panel Improperly installed clogged or kinked panoramic sunroof drain.
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018.
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Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above.
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It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area.
Lighting
17 bulletinsOne or more of the LED daytime running lights are dim or discolored.
One or more of the LED daytime running lights are dim or discolored.
BMW AG has issued a Delivery Stop (effective January 11, 2022) on a small number of Model Year 2022 BMW vehicles that...
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were produced between December 23, 2021 and January 4, 2022. Due to a production failure, the control unit was assembled with a capacitor instead of a resistor.
BMW AG has issued a Delivery Stop (effective January 11, 2022) on a small number of Model Year 2022 BMW vehicles that...
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were produced between December 23, 2021 and January 4, 2022. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop. Due to a production failure, the control unit was assembled with a capacitor instead of a resistor.
DELIVERY STOP: REPLACE CONTROL UNIT TRANSFER CASE.
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Due to a production failure, the control unit was assembled with a capcitator instead of a resistor.
The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks.
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However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.
One or more of the LED daytime running lights are dim or discolored.
GLOVE BOX COVER: It is possible that an out-of-specification glove compartment cover on the passenger side was...
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installed.
LED LIGHT CARPET IS DIM OR DISTORTED: The light carpet may appear dim or distorted on one or both sides.
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.
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is...
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illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is...
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illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150,000 MILES: Component-Specific Limited Warranty...
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Extension This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Air flap issues caused by debris/blockage from outside influences is not a defect in materials or workmanship and is not claimable. During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4 year/50,000 mileage New Vehicle Limited Warranty coverage), Active Air Flap cosmetic defect issues are not covered.
FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150,000 MILES: Component-Specific Limited Warranty...
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Extension This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Air flap issues caused by debris/blockage from outside influences is not a defect in materials or workmanship and is not claimable. During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4 year/50,000 mileage New Vehicle Limited Warranty coverage), Active Air Flap cosmetic defect issues are not covered.
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: A check control message or MIL (Malfunction Indicator Lamp) may be...
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illuminated.
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: A check control message or MIL (Malfunction Indicator Lamp) may be...
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illuminated, with faults stored related to the upper and/or lower active air flap(s).
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: A check control message or MIL (Malfunction Indicator Lamp) may be...
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illuminated with faults stored related to the upper and/or lower active air flap(s). Potential causes include: Faulty upper air flap actuator (G01 G02 G12 G30 G32) Faulty lower air flap assembly (G01 G02 G12 G30 G32) Software error in the DME affecting the upper flap (G01 G02 only)
JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either...
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or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle or the factory-filled transfer case oil does not meet BMW specifications.
Steering
15 bulletinsThe customer states that one or more of the following situations may occur: 1.
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The availability of the Steering and Lane Control Assistant is deteriorating, and/or that the function allows thevehicle to move from side to side within the lane markings. 2. The parking space detection is less effective or hardly ever receives any parking space recommendations fromthe PMA.
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e.
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when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking...
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type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, and the wheels are once again under load. The noise might also be heard for a short time while driving.
The customer states that one or more of the following situations may occur: 1.
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The availability of the Steering and Lane Control Assistant is deteriorating, and/or that the function allows thevehicle to move from side to side within the lane markings. 2. The parking space detection is less effective or hardly ever receives any parking space recommendations fromthe PMA.
?Disturbing noises (thump/pop) when reversing slowly near the steering wheel limit position; for example, when leaving a...
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parking space.
Disturbing noises (thump/pop) when reversing slowly near the steering wheel limit position; for example, when leaving a...
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parking space.
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver.
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Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.
Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning...
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the steering wheel.
LDW (LANE DEPARTURE WARNING) STEERING WHEEL VIBRATION NOT STRONG: Lane Departure Warning (LDW) steering wheel vibration...
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is perceived as being not strong enough, even with the strongest setting selected via the iDrive menu. Software in the vibration actuator and /or steering wheel component.
INCREASED STEERING EFFORT WITH CHECK CONTROL MESSAGE (CCM): During multiple vehicle steering maneuvering or extended time at steering end stops (i.e.
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"full lock"), the check control message (CCM) "Increased steering effort, drive moderately" (CCM ID 997) may appear.
INCREASED STEERING EFFORT WITH CHECK CONTROL MESSAGE (CCM): During multiple vehicle steering maneuvering or extended time at steering end stops (i.e.
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"full lock"), the check control message (CCM) "Increased steering effort, drive moderately" (CCM ID 997) may appear.
LDW (LANE DEPARTURE WARNING): STEERING WHEEL VIBRATION NOT STRONG This Service Information Bulletin (Revision 2)...
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replaces SI B66 21 19 dated December 2019. Lane Departure Warning (LDW) steering wheel vibration is perceived as being not strong enough even with the strongest setting selected via the iDrive menu. Software in the vibration actuator and /or steering wheel component.
LDW (LANE DEPARTURE WARNING) STEERING WHEEL VIBRATION NOT STRONG: Lane Departure Warning (LDW) steering wheel vibration...
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is perceived as being not strong enough even with the strongest setting selected via the iDrive menu. Software in the vibration actuator and /or steering wheel component.
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are...
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intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.
Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload.
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This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.
Brakes
9 bulletinsThe vehicle applies the brakes on its own when reversing onto an inclined roadway or driveway.
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This appliesonly to the situation where the Active PDC option is activated via the iDrive.
Brake squeak may occur with cold brakes and driving slowly or reversing
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional)...
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brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials. In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional)...
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brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
Diagnosis of Compound Brake System Complaints in M Vehicles: 1.
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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
Diagnosis of Compound Brake System Complaints in M Vehicles: 1.
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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without...
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brakes applied, noticeable at low speeds. The vehicle must be moving.
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017.
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Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.
INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE.
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"Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).
Fuel System
8 bulletinsthe NVLD limited emissionrelated warranty for defects in materials or workmanship has been extended to 15 years/150,000...
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miles as determined from the original in-service date.
The NVLD limited emission related warranty for defects in materials or workmanship has been extended to 15 years/150,000...
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miles as determined from the original in-service date.
The NVLD limited emission related warranty for defects in materials or workmanship has been extended to 15 years/150,000...
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miles as determined from the original in-service date
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection).
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For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a large leak, after confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection).
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For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm.
Uneven ambient lighting emission (bright spots/dark spots) on the door trim panel.
On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill.
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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +; 3 to 15 + Celsius) without changing any climate control settings.
COMPASS NO LONGER VISIBLE IN THE KOMBI AFTER PROGRAMMING: Integration level updated.
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Customer noticed that their compass display was deleted from the Instrument Cluster (KOMBI) after recent programming. It still appears in the CID widget display. Software error in the KOMBI.
Pre-Delivery & Maintenance
8 bulletinsDuring inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV...
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boots.
The 3G network in the US has been shut down.
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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV...
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boots.
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate...
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is noticeably less.
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less.
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This leads to perceived lower cooling power. The customer may also notice that external odors enter the vehicle.
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less.
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This leads to perceived lower cooling power. The customer may also notice that external odors enter the vehicle.
Transmission
8 bulletinsThe gear selector switch (GWS) consists of the control electronics circuit and the selector lever.
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The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.
Check control message (CCM-ID 49) "You can continue driving.
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Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".
INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has...
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shifted to the left.
?INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left.
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The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point.
SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be...
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various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).
INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left.
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The fault is resolved once the vehicle goes into sleep mode.
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 6) replaces SI B66 08 17 dated January 2020.
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Sporadically when the rear view camera is activated no image appears in the display. The rear view camera can be activated by either: 1. Selecting reverse with the shift selector 2. Camera activation via the button on the center console Camera function returns after a terminal change.
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 5) replaces SI B66 08 17 dated March 2018.
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Sporadically when the rear view camera is activated no image appears in the display. The rear view camera can be activated by either: 1. Selecting reverse with the shift selector 2. Camera activation via the button on the center console Camera function returns after a terminal change. Note: This error situation can rarely if ever be duplicated on demand. Head-unit interface software start-up synchronization error for the rear view camera.
Software & Calibration
7 bulletinsWith the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15...
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vehicles may receive new functionality or modifications in their features.
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns.
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This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
BMW of North America (BMW NA) has made information available online to customers about software versions, including any...
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changes to vehicle functionality that will result from each update.
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade (RSU) campaigns.
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This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
With the introduction of BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles...
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may receive new functionalities or modifications in their features with a new Software Update.
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: Potential causes include: Faulty upper air flap actuator (G01, G02, G12,...
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G30, G32) Faulty lower air flap assembly (G01, G02, G12, G30, G32) Software error in the DME affecting the upper flap (G01, G02 only).
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle.
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After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
Air Bags & Safety
4 bulletinsA check control message (CCM) for the restraint system (Air bag) appears.
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In the instrument cluster, the red air bag warning light lights up permanently.
A check control message for the restraint system appears.
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In the instrument cluster, the red air bag warning light lights up permanently.
A check control message for the restraint system appears.
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In the instrument cluster, the red air bag warning light lights up permanently.
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: This Service Information...
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Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Acoustic and visual warnings indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually unoccupied. If the situation is currently present sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases the Air bag Warning Light was illuminated.
Suspension
2 bulletinsBMW AG has issued a Delivery Stop (effective March 28, 2022) on certain Model Year 2022 BMW vehicles that were produced...
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between March 1, 2022 and March 8, 2022 because the torsion struts may not have been installed at the plant. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.
BMW AG has issued a Delivery Stop (effective March 28, 2022) on certain Model Year 2022 BMW vehicles that were produced...
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between February 28, 2022 and March 8, 2022 because the torsion struts were not installed at the plant.