2019 Bmw X3 TSBs

FaultB7F8F9 HU-H: Reset will be stored in the HU-H3.

switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle)

fails.

acoustic signals) may also have failed.

The Sirius(r) Satellite Radio is inoperative.

Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).

control/display key is inside the vehicle.

This can be reproduced with all audio sources as well as telephone and voice output.

with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi).

Malfunction Indicator Lamp (MIL) is displayed in the instrument cluster.

2) The device switches off due to over temperature (built-in device protection).

Malfunction Indicator Lamp (MIL) is displayed in the instrument cluster.

longer available, a black screen is shown in the Control Display, the system works again after a short interruption.

with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

charging current might not be displayed correctly in the instrument cluster.

When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.

(e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.

Information Display (CID).

satellite.

satellite.

not working, not allowing to unlock the vehicle and the tailgate or trunk compartment. Also, the buttons on a spare key do not work either.

When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.

The navigation is no longer available. A black screen is shown in the Control Display.

black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidance when the "3D building" function is used Software in the Head Unit High (HU-H3).

ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).

Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.

When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both. Side view camera loose fitment in the exterior mirror bracket, causing changes to the top view image.

Central Information Display (CID) contains inaccurate details.

Central Information Display (CID) when the Surround View is activated.

The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.

in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).

INSTRUMENT CLUSTER AFTER PROGRAMMING: This Service Information Bulletin (Revision 2) replaces SI B62 07 19 dated June 2019. The digital speed display in the Instrument Cluster (Kombi) is missing or is only displayed in Kilometers per hour after ISTA programming. There are no iDrive settings for a customer to turn this on/off. Before software update. After software update and coding conversion. Software in the Instrument Cluster basic (Kombi).

The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side passenger side or both. The arrow identifies the line which is shown as not parallel or straight alongside the vehicle. Side view camera loose fitment in the exterior mirror bracket causing changes to the top view image.

The Driver Assistance System limited warning message is displayed.

During programming several aborts can occur in the head unit NBT EVO (HU-H2).

The digital speed display from the left side of the gauges is missing in the Instrument Cluster (KOMBI) after ISTA 4.14.1x programming.

During an active call the call audio autonomously switches from the vehicle hands-free system to the phone.

Customer noticed that their compass display was deleted from the Instrument Cluster (KOMBI) after recent programming. It still appears in the CID widget display. Software error in the KOMBI

The following messages are displayed in the Check Control (CC) display: Continued driving possible. Driving stabilization. Driving stabilization restricted driving stabilization. Drive with caution to the nearest authorized BMW Service workshop and/or Collision warning/you can continue driving. Collision warning fully or partially failed. No warning is given if the distance from the vehicle in front is too short.

Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate.

Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate.

During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.

Display key is non-functional. Display key cannot be charged or switched on. Possibly defective display key.

defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date.

defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date.

However, a fasten seat belt warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. Copyright 2025 BMW of North America, Inc. 5/12/25, 11:11 AM 72 03 25_G01/G02 FALSE ALERT RF SEAT OCCUPIED W BELT UNBUCKLED-EXTENDED LIMITED WARRANTY about:blank 1/9 In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat occupancy detection transmitting fault (moisture)

defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date.

defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date.

workmanship has been extended to 10 years / 120,000 miles as determined from the original first in-service / delivery date.

This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.

In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal 93094F - Knee airbag, front passenger: short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great

The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded

produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor.

As a result, the 12-volt battery becomes discharged and may cause a no-start condition.

That one provides an imprecise voltage measurement, which the main controller interprets as a fault.

another controller.

As a result, the 12-volt battery becomes discharged and may cause a no-start condition.

In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal 93094F - Knee airbag, front passenger: short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great.

That one provides an imprecise voltage measurement, which the main controller interprets as a fault. For the driving cycle, the customer may lose the display in either mirror and the Lane Change Warning function and, if installed, other functions such as- Side collision warning; Lane Change Assistant; Steering and Lane Control Assistant; Emergency Lane Assistant Hands Off 60 Assistant.

For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Leak Diagnosis Module with hose assembly (NVLD, shown) to: 15 years/150,000 miles as determined by the vehicle's original in-service date. For eligible MY 2017 BMW 530i Sedan and xDrive (B460) vehicles that are currently registered in the State of California (CA) or a State that has fully adopted the State of California PZEV/SULEV regulation (CT, ME, MD, MA, NJ, NY, RI, and VT), the standard component-related coverage for the NVLD is 15 years/150,000 miles. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Over time, the Leak Diagnosis Module (NVLD) (with connected hose) component material may fail, this can create a fine leak to develop in the Evaporative Emission Control System (EVAP). Should this occur, corresponding fault codes will be stored in the DME memory and the MIL (Malfunction Indicator Lamp) will illuminate.

In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal 93094F - Knee airbag, front passenger: short circuit to negative terminal.

Control Message.

produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor.

This does not affect the total vehicle odometer reading.

BATTERY to be performed and completed are now no longer included in this Recall.

Due to the orientation of the LED module, moisture may enter the LED module, causing corrosion.

The connection between the LED module and light tube inside the headlight is damaged.

corresponding data for these vehicles, we can safely conclude that the issue identified in Recall Campaign 20V-601 has been satisfied and no further repair is required.

Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.

There may be a potential issue in the welding process of the HV-modules.

Check as soon as possible" illuminates. Increased ground cable contact resistance at Electrical Machine Electronics (EME) due to corrosion/oxidation.

Media Graphics Unit), there is a new protection mechanism against tampering. If one or more of the following components needs to be replaced, the secure connection between them must be re-established: MGU TCB Telematic Communication Box (ATM-02) RSE Rear Seat Entertainment and/or KOMBISP18 instrument cluster Prior to re-establishing this connection, an electronic certificate must be created in the BMW backend for importing into the Vehicle. After the replacement of one of the mentioned Modules, the Control Module needs a valid certificate for it to communicate with the other Modules.

Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.

battery.

battery.

Software error in the Advanced Telematics Module 2 (ATM2).

This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).

could be reduced which would display the Driving Assistance Check Control Message.

be reduced which would display the Driving Assistance Check Control Message.

movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the interior movement detector and tilt alarm sensor. CAUSE Software error in the control unit of the roof function center (FZD).

Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery. The Display Key Digital Key and the Digital Key Card are not affected. Electrostatic discharge puts the remote control key into a deep sleep. Various situations can lead to an electrostatic charge which is often not recognized by the customer. For example walking over carpet wearing shoes that have a hard rubber sole positive and negative charges are exchanged. The sole accumulates a negative charge and an electrostatic charge develops before touching the remote control key.

One or more of the LED daytime running lights are dim or discolored. The connection between the LED module and light tube inside the headlight is damaged.

Software error in the Advanced Telematics Module 2 (ATM2).

This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).

available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).

illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.

When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.

is stored in the Body Domain Controller (BDC). The fault entry has no effect is not noticeable in the customer perception nor in function impairments. Software error in the Junction Box Rear (JBR_LIN).

Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.

2019.

2019.

The customer's vehicle does not start due to a totally discharged battery.

The support strap used to secure the luggage compartment cover in the raised position may be missing.

Loud, rushing, wind noise is heard from ventilation outlets when defroster blower is set at maximum speed. Software error in IHKA (Automatic Climate Control) module. Ventilation duct noise.

Selecting one of the saved seat positions (via the memory seat position switch on the door panel), fails to work. A saved seat position cannot be retrieved. The memory function works again after a terminal change or backrest width adjustment. Note: Manual seat adjustment using the button for forward/back seat adjustment still works. Software error in the seat module.

BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).

Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied. If the situation is currently present, sit in the seat and move the seat to a different position then the POL (Passenger Occupancy Light) light will function correctly. In some cases the Air bag Warning Light was illuminated. Advanced Crash Safety Module (ACSM) fault "930A1C - Front passenger seat occupancy detection transmitting fault (moisture)" is stored. 1. Electronics (for example smart phones or laptops) are connected to the USB charging port or cigarette lighter and placed on the seat. 2. The seat was wet (e.g. very high humidity, spilled liquids or rain). 3. Faulty plug connection to Evaluation Electronics CIS (Capacitive Interior Sensing). 4. Excessive spacing between seat mat sensor signal wires and their grounding shield sleeve. * Drying the seat mat due to moisture. * If there is no moisture, secure loose cables and install 2 cable ties * If the 2 cables ties are already installed properly, replace the seat mat * Statement added to SI - do not replace the CIS electronics or the ACSM module for this siutation.

extended to 15 years / 150,000 miles as determined from the original in-service date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that apply to the BMW New Vehicle Limited Warranty.

The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap moves to a different position. Due to the complex design of the heating and air-conditioning unit, the kinematics causing it (top or bottom,left or right) may not be able to be precisely located. Depending on the vehicle model, the number of servomotors (and the associated kinematics unit) varies.Various models use either 2 or 3 servomotors.

Check Control message (ID 166): Top up coolant.

Once the vehicle is driven on a flat, even surface; the noise is no longer present.

experienced while lightly accelerating.

After checking faults and diagnosis there is raw fuel found in the charcoal canister and the NVLD pressure switch (in R/R wheel well). Possible faults stored in the DME: 190F08 - Fuel tank venting system: Malfunction 191C02 - Fuel tank venting system,2. discharge point: Malfunction The vent line inside the fuel tank is disconnected.

when placing the key against the steering column.

For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Radiator Grille Upper and Lower Active Air Flaps to: 15 years/150,000 miles as determined by the vehicle's original in-service date. 1. Air flap control (link) active, upper (G12, G30 and G32) 2. Air flap control (drive), active, upper 3. Air flaps, upper (assembly) 4. Air flaps, lower (assembly) For eligible MY 2017 BMW 530i (B460) vehicles that are currently registered in the State of California (CA) or a State that has fully adopted the State of California PZEV/SULEV regulation (CT, ME, MD, MA, NJ, NY, RI, and VT), the standard emission-related coverage for the Radiator Front Grille Air Vent Flaps is15 years/150,000 miles. This component-specific limited warranty extension applies to defects in materials or workmanship.' This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated with faults stored related to the upper and/or lower active air flap(s). Potential causes include: Faulty upper air flap link (G12, G30, G32) Faulty upper air flap actuator (G01, G02, G12, G30, G32) Faulty upper flap assembly (G01, G02, G12, G30, G32) Faulty lower air flap assembly (G01, G02, G12, G30, G32) Software error in the DME affecting the upper flap (G01, G02 only) Or: Upon visual inspection, the passenger side upper active air flaps are either stuck open or closed, and they will not move and there are no faults stored for the active air flaps (With no check control message or check engine light or displaying)

when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.

Check Control message (ID 166): Top up coolant.

The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.

of the vehicle, at speeds above 40 mph. The noise is loudest when the sunroof is in the vent position.

of the vehicle, at speeds above 40 mph. The noise is loudest when the sunroof is in the vent position.

when placing the key against the steering column.

to remove or breaks apart in the oil filter housing.

A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.

A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.

area (engine compartment bulkhead area), in the right front area of the vehicle, at speeds above 40 mph.

area (engine compartment bulkhead area), in the right front area of the vehicle, at speeds above 40 mph.

position.

This error may result in the Service Engine Soon (MIL) light not being activated if a fault is found in the tank vent system after a second fault detection.

// Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

low temperature cooling system is low There may be a coolant leak under the vehicle There may be a check control message (ID166) to top up coolant The low temperature cooling system have a low level warning indicator. One or more faults may be stored related to the low temp cooling system: DME - 20A201 - charge air cooling system: Coolant pump protective function due to dry running active DME - 20A209 - charge air cooling system: Coolant pump protective function due to dry running active IHKA - 80120A - Compressor: Switch off due to excess pressure in the refrigerant circuit The outside temperature at the time of the complaint is at or below -15? C (5? F) The O-rings that seal the quick disconnect coolant lines will not seal properly when outside temperatures are at or below -15? C (5? F).

more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.

service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.

message is present for the active air flaps behind the kidney grilles. The potential component-related causes of these faults are a: 1. Mechanical issue with the linkage of the upper or lower active air flap; and/or an 2. Internal short circuit of the adjustment motor.

Motor Electronics (DME): Fault code: Control module: Fault code text: 1A2806 DME Electric fan function: limited operation 1A4007 DME Electric fan function: Operating mode implausible And: There is no customer-facing vehicle symptom(s) or related check control message displayed. A software error may cause these faults to be erroneously stored in the Digital Motor Electronics (DME).

ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

present from the passenger side front area (A pillar). Once the vehicle is driven on a flat even surface; the noise is no longer present. CAUSE Washer fluid reservoir movement caused by mounting bracket clearance.

The vehicle will run rough or hesitate when accelerating from a stationary position.

A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing (1).

indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.

The engine will not start at temperatures below freezing. The starter does not turn and engage.

indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME).

A check engine light or check control message is present and one or more of the following faults may be stored for the active air flaps behind the kidney grilles.

There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.

Correction software level updated Procedure text changes made due to an ISTA/D test plan name change Adjusted text in the Warranty section for use with AIR and the ISTA/D test plan name change. The vehicle will run rough or hesitate when accelerating from a stationary position.

A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. A software error within the Digital Motor Electronics (DME) may cause a miscalculation of an onboard diagnostic (OBD) function. All vehicles will need a software update (no parts required).

The following faults may be erroneously stored in the Digital Motor Electronics (DME): And: There is no customer-facing vehicle symptom(s) or related check control message displayed. A software error may cause these faults to be erroneously stored in the Digital Motor Electronics (DME).

The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). In the situation being described the fault is primarily stored during the cold winter months along with the use of winter fuel.

In certain conditions the engine wiring harness may come in contact with the tank vent value line. Due to vibrations and oscillations the corrugated tubing of the engine wiring harness could wear through the tank vent valve line. Unfavorable clearance between the engine wiring harness and tank vent valve line.

In certain conditions the engine wiring harness may come in contact with the tank vent value line. Due to vibrations and oscillations the corrugated tubing of the engine wiring harness could wear through the tank vent valve line. Unfavorable clearance between the engine wiring harness and tank vent valve line.

One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.

Incorrect activation of the Condition Based Service (CBS) data may cause the engine oil information to not be displayed. A software error in the Digital Motor Electronics (DME).

The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Fault: 118002 - Mixture too rich In the situation being described.

ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

B34 09 16 dated January 2017 What's New: ? This SIB is a complete revision of B34 09 16. Steering feels heavy (limited power assist) The Dynamic Stability Control (DSC) light and Service Engine Soon light may be on. The following message may be displayed in the Check Control (CC): * CCM 350 ""It is possible to continue to drive. All-wheel drive system."" * Other CC messages may be stored related to: Restraint system / lane change warning / distance information / pedestrian protection. One or both of the following faults are stored in the DSC: * D36500 - Message fault (xDrive actuator information, ID: XDRV_ACT_INFO) - Timeout * D356E4 - Message fault (status of distribution of the longitudinal torque on the front axle rear axle, ID: ST_REPAT_XTRQ_FTAX_BAX) - Timeout The following faults can also be stored in the DDE or DME: * DDE: CD95E0 - Message (ST_REPAT_XTRQ_FTAX_BAX, 19.3.4,FX), Timeout: Message (status of distribution of longitudinal torque of front axle rear axle) from longitudinal torque distribution failed * DME: CDA056 - FlexRay, message (status of distribution of longitudinal torque of front axle rear axle / xDrive actuator information, 19.3.4): missing Internal fault in the transfer case control unit (Longitudinal Torque Module - LMV). "

heard.

This can occur to the drivers and/or the passengers front seat.

Wind noise 2. Excess water entry

heard.

produced between October 26, 2022 and May 8, 2023.

following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.

start, when the outside temperature is 32 F (0 C) or lower.

start, when the outside temperature is 32 F (0 C) or lower. The noise goes away as the vehicle/driveline reaches operating temperature.

start, when the outside temperature is 32F (0C) or lower.

Refer to attachment for details. This only affects vehicles with the Merino leather.

headrests.

Wind noise, and 2. Excess water entry.

that were produced on February 3, 2021.

operations.

operations.

have the proper tightening torque applied.

codes are stored: 138402 279B00 138220 13820D 13820E.

Vehicle cannot be opened/locked or started via Comfort Access. Electrostatic charge puts the remote control key into a deep sleep.

Customer request for deactivation of the automatic air recirculation function.

When a short test is performed as part of a workshop visit for an unrelated situation.

were produced between December 23, 2021 and January 4, 2022. Due to a production failure, the control unit was assembled with a capacitor instead of a resistor.

were produced between December 23, 2021 and January 4, 2022. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop. Due to a production failure, the control unit was assembled with a capacitor instead of a resistor.

Due to a production failure, the control unit was assembled with a capcitator instead of a resistor.

However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.

installed.

.

illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.

illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.

illuminated, with faults stored related to the upper and/or lower active air flap(s). Potential causes include: Faulty upper air flap actuator or flap assembly (G01, G02, G12, G30, G32) Faulty lower air flap assembly (G01, G02, G12, G30, G32) Software error in the DME affecting the upper flap (G01, G02 only).

Extension This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Air flap issues caused by debris/blockage from outside influences is not a defect in materials or workmanship and is not claimable. During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4 year/50,000 mileage New Vehicle Limited Warranty coverage), Active Air Flap cosmetic defect issues are not covered.

illuminated, with faults stored related to the upper and/or lower active air flap(s). Potential causes include: Faulty upper air flap actuator or flap assembly (G01, G02, G12, G30, G32) Faulty lower air flap assembly (G01, G02, G12, G30, G32) Software error in the DME affecting the upper flap (G01, G02 only).

Extension This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Air flap issues caused by debris/blockage from outside influences is not a defect in materials or workmanship and is not claimable. During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4 year/50,000 mileage New Vehicle Limited Warranty coverage), Active Air Flap cosmetic defect issues are not covered.

illuminated.

illuminated, with faults stored related to the upper and/or lower active air flap(s).

illuminated with faults stored related to the upper and/or lower active air flap(s). Potential causes include: Faulty upper air flap actuator (G01 G02 G12 G30 G32) Faulty lower air flap assembly (G01 G02 G12 G30 G32) Software error in the DME affecting the upper flap (G01 G02 only)

or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle or the factory-filled transfer case oil does not meet BMW specifications.

This Service Information Bulletin (Revision 2) replaces SI B51 21 19 dated August 2019. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated with faults stored related to the upper and/or lower active air flap(s).

During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.

supersedes SI B61 23 15 dated April 2016.

The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.

supersedes SI B61 23 15 dated April 2016.

The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.

The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.

The light carpet may appear dim or distorted on one or both sides. See the photo below demonstrating the difference side to side. The light carpet LED lens may be blocked by debris.

The tail light mounting brackets may be cracked or broken. During assembly; oil may have contaminated the plastic housing of the rear tail lamps; causing damage to the mounting points of the tail light assembly.

It serves only as a diagnostic resource in troubleshooting complaints from the roof area. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the panoramic sunroof of BMW Sports Activity Vehicles which have quality improvement measures already in place.

This situation may be worse in vehicles which are regularly waxed in the area of the door jamb. Note: This service information bulletin contains diagnostic and repair information which was previouslyincluded in an NED test plan that has been removed.

the driver and/or passenger side.

illuminate to alert the driver when it should.

Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.

It serves only as a diagnostic resource in troubleshooting complaints pertaining to the doors, windows, and mirrors. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the door, windows, and mirrors of BMW Sports Activity Vehicles which have quality improvement measures already in place.

It serves only as a diagnostic resource in troubleshooting complaints from the roof area.

Some spots are brighter than others.

listed above.

switch.

This can affect any of the 4 side doors.

characteristic curve, no standardization exists and 030220 - SHD: System not standardized and 030295 - invalid characteristic curve, no standardization exists and 0302A0 - Service history: System not standardized. During operation, the sunroof may have lost initialization due to extended activation of the switch.

The door lock strikers may be misadjusted.

It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area. This bulletin does not include all potential areas of water entry from the sunroof. Additional diagnosis may be required for vehicles which are not affected by the scenarios outlined below. The following situations are known to be potential causes for water entry into the vehicle from the sunroof area: Incorrect adjustment of sunroof glass panels Damage to the sunroof "perimeter seal" mounted to the roof Misplaced or damaged support foam for the center drip tray Damaged side seals of the rear sunroof glass panel Improperly installed clogged or kinked panoramic sunroof drain.

Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.

CAUSE The following areas and defects may cause this complaint: 1. A pillar gutter trim not correctly installed. 2. Door seal not correctly installed or a gap exists between the seal and the body. 3. Side view mirror cover deformity. 4. Improper door adjustment. 5. Side view mirror assembly to door alignment and triangle seal deformity.

It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area.

The panoramic sunroof will not open or close. The sunroof may only tilt with no other functions available. There are no faults stored for the panoramic sunroof. A software error in the Roof Function Center (FZD).

Cracks may be present in the rear lights mounted to the tailgate. Stress caused by an additional mounting bracket.

The panoramic sunroof will not open or close. The sunroof may only tilt with no other functions available. There are no faults stored for the panoramic sunroof. A software error in the Roof Function Center (FZD).

The panoramic sunroof will not open or close. There are no faults stored for the panoramic sunroof. A software error in the Roof Function Center (FZD).

when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.

type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, and the wheels are once again under load. The noise might also be heard for a short time while driving.

parking space.

parking space.

Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.

the steering wheel.

is perceived as being not strong enough, even with the strongest setting selected via the iDrive menu. Software in the vibration actuator and /or steering wheel component.

"full lock"), the check control message (CCM) "Increased steering effort, drive moderately" (CCM ID 997) may appear.

"full lock"), the check control message (CCM) "Increased steering effort, drive moderately" (CCM ID 997) may appear.

replaces SI B66 21 19 dated December 2019. Lane Departure Warning (LDW) steering wheel vibration is perceived as being not strong enough even with the strongest setting selected via the iDrive menu. Software in the vibration actuator and /or steering wheel component.

is perceived as being not strong enough even with the strongest setting selected via the iDrive menu. Software in the vibration actuator and /or steering wheel component.

intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.

LDW steering wheel vibration is perceived as being not strong enough, even with the strongest setting selected via the iDrive menu. Software in the vibration actuator and /or steering wheel component.

This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.

boots.

extended to 15 years/150,000 miles as determined from the original in-service date.

This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

boots.

is noticeably less.

This leads to perceived lower cooling power. The customer may also notice that external odors enter the vehicle.

This leads to perceived lower cooling power. The customer may also notice that external odors enter the vehicle.

This Service Information bulletin replaces SI B84 02 14 dated September 2018.

Abnormal noise from the DSC hydraulic unit during a DSC regulation. Noise will not affect the DSC operation during regulation Error in manufacturing process

Due to a pick error.

The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.

Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".

shifted to the left.

The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point.

various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).

The fault is resolved once the vehicle goes into sleep mode.

Sporadically when the rear view camera is activated no image appears in the display. The rear view camera can be activated by either: 1. Selecting reverse with the shift selector 2. Camera activation via the button on the center console Camera function returns after a terminal change.

Sporadically when the rear view camera is activated no image appears in the display. The rear view camera can be activated by either: 1. Selecting reverse with the shift selector 2. Camera activation via the button on the center console Camera function returns after a terminal change. Note: This error situation can rarely if ever be duplicated on demand. Head-unit interface software start-up synchronization error for the rear view camera.

The functional lighting and/or locator lighting on the shifter selector lever (aka gear selector switch GWS) may flicker over time, or intermittently not illuminate. The GWS may not have been produced to specifications.

lever (GWS) may flicker over time or intermittently not illuminate. The GEAR SELECTOR SWITCH may not have been produced to specifications.

Sporadically, when the rear view camera is activated, either via selecting reverse with the shift selector or by direct camera selection, no image appears in the display. Camera function returns after terminal change. Note: This error situation can rarely, if ever, be duplicated on demand. Head-unit interface software error for the rear view camera.

This appliesonly to the situation where the Active PDC option is activated via the iDrive.

Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.

brakes applied, noticeable at low speeds. The vehicle must be moving.

Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.

loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. The plastic mounting tabs for the rear tail light assembly housing(s) may become too brittle and crack to the point where the hold down nut(s) can no longer keep the housing(s) in place.

"Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).

This Service Information Bulletin (Revision 1) replaces SI B66 17 19 dated August 2019. What's New: Procedure - changed ISTA version. The vehicle applies the brakes on its own when reversing onto an inclined roadway or driveway. This applies only to the situation where the Active PDC option is activated via the iDrive.

The vehicle applies the brakes on its own when reversing onto an inclined roadway or driveway. This applies only to the situation where the Active PDC option is activated via the iDrive. Software of the ultrasonic sensors and PDC control unit.

The vehicle applies the brakes on its own when reversing onto an inclined roadway or driveway. This applies only to the situation where the Active PDC option is activated via the iDrive. Software of the ultrasonic sensors and PDC control unit.

miles as determined from the original in-service date.

miles as determined from the original in-service date.

For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a large leak, after confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan

For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm.

place in that range may result in incorrect detection of a mixture that is too rich. As a result, an incorrect mixture adaptation value is stored.

Customer noticed that their compass display was deleted from the Instrument Cluster (KOMBI) after recent programming. It still appears in the CID widget display. Software error in the KOMBI.

vehicles may receive new functionality or modifications in their features.

This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.

changes to vehicle functionality that will result from each update.

This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.

may receive new functionalities or modifications in their features with a new Software Update.

G30, G32) Faulty lower air flap assembly (G01, G02, G12, G30, G32) Software error in the DME affecting the upper flap (G01, G02 only).

After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).

In the instrument cluster, the red air bag warning light lights up permanently.

In the instrument cluster, the red air bag warning light lights up permanently.

In the instrument cluster, the red air bag warning light lights up permanently.

Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Acoustic and visual warnings indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually unoccupied. If the situation is currently present sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases the Air bag Warning Light was illuminated.

indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually unoccupied.

Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened.

between March 1, 2022 and March 8, 2022 because the torsion struts may not have been installed at the plant. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.

between February 28, 2022 and March 8, 2022 because the torsion struts were not installed at the plant.

The status indicator LED on the air conditioning control panel (IHKA) lights up green.

At low ambient temperatures (below freezing), when the heating and air conditioning system is set to recirculate the cabin air, a cold draft can be felt coming out of the trims around the ISOFIX child seat anchor brackets in the rear seat. Air gap around ISOFIX trim.