2017 Bmw X3 TSBs
211 Technical Service Bulletins across 12 categories
Categories
Engine
55 bulletinsAn interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel.
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The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap moves to a different position. Due to the complex design of the heating and air-conditioning unit, the kinematics causing it (top or bottom,left or right) may not be able to be precisely located. Depending on the vehicle model, the number of servomotors (and the associated kinematics unit) varies.Various models use either 2 or 3 servomotors.
The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on.
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The following fault codes may be stored in the DDE: 24CE00 Hot film air mass meter: Ratio of measured to calculated air mass too high 27F000 Charge air hose monitoring in idle: Charge air hose fallen down 290900 Air system, air to EGR air mass flow plausibility: Measured air mass compared to calculated air mass too high 290A00 Air system, air to EGR air mass flow plausibility: measured air mass compared to calculated air mass too high and high charging pressure control deviation
The Check Control message below appears even though the coolant level is not below minimum when theengine is cold.
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Check Control message (ID 166): Top up coolant.
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column.
Component-Specific Limited Warranty Extension.
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For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Radiator Grille Upper and Lower Active Air Flaps to: 15 years/150,000 miles as determined by the vehicle's original in-service date. 1. Air flap control (link) active, upper (G12, G30 and G32) 2. Air flap control (drive), active, upper 3. Air flaps, upper (assembly) 4. Air flaps, lower (assembly) For eligible MY 2017 BMW 530i (B460) vehicles that are currently registered in the State of California (CA) or a State that has fully adopted the State of California PZEV/SULEV regulation (CT, ME, MD, MA, NJ, NY, RI, and VT), the standard emission-related coverage for the Radiator Front Grille Air Vent Flaps is15 years/150,000 miles. This component-specific limited warranty extension applies to defects in materials or workmanship.' This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated with faults stored related to the upper and/or lower active air flap(s). Potential causes include: Faulty upper air flap link (G12, G30, G32) Faulty upper air flap actuator (G01, G02, G12, G30, G32) Faulty upper flap assembly (G01, G02, G12, G30, G32) Faulty lower air flap assembly (G01, G02, G12, G30, G32) Software error in the DME affecting the upper flap (G01, G02 only) Or: Upon visual inspection, the passenger side upper active air flaps are either stuck open or closed, and they will not move and there are no faults stored for the active air flaps (With no check control message or check engine light or displaying)
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head.
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This would lead to loss of coolant from the engine.
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the...
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plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's engine...
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high pressure fuel pump (shown) to: 10 years/120,000 miles as determined by the vehicle's original in-service date.
BMW of North America, LLC BMW NA is extending the limited warranty for the engine timing chain and oil pump drive chain...
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modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date
For the above-referenced vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine...
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timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date.
BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine timing chain and oil pump drive...
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chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the...
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plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP .
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With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP .
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With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
N20 AND N26 ENGINE TIMING CHAIN AND OIL PUMP DRIVE CHAIN: Whining noise from the lower engine area near the engine oil...
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pump that increases frequency when increasing the engine RPM. Wear on the engine oil pump chain drive and timing chain sprockets.
N20 and N26 Differential Pressure Sensor Fault: 195002 Stored in DME: The Service Engine Soon (MIL) light is on with the...
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following differential pressure sensor fault stored: 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.
N47T/N57T EGR COOLER LTD WTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMIT: The vehicle demonstrates a power loss and the...
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malfunction indicator lamp (MIL) on. The intake manifold (intake system) is found to have thermal deformation or damage. Melt through may also be found in the area of the EGR inlet and randomly around the intake system.
Diesel Engine Intake Manifold Damaged: If Recall Campaign 18V-755: Exhaust Gas Recirculation (EGR) Cooler Inspection...
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(and repair) (SI B11 17 18) applies and shows open on an Eligible Vehicle then this bulletin does not apply. The vehicle demonstrates a power loss while driving and illuminated malfunction indicator lamp (MIL).
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
Fault Code 1D2008 Stored in DME: This Service Information Bulletin (Revision 5) replaces SI B12 33 14 dated February 2016.
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The Service Engine Soon light is on. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.
SERVICE ACTION: OPTIMIZING THE WATER DRAIN.
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The water drain in the engine compartment's passenger side cowl near the firewall may be inadequate during exceptionally high water volumes. Water can accumulate and not drain out quickly enough. This can result in various Check Control messages and the failure of various systems such as: Park Distance Control (PDC) Dynamic Stability Control (DSC) Windshield washer This may be caused by one or more parts: Lack of a cowl drainage shaft cover Lid on the ventilation microfilter housing lacks water drainage channels (only on vehicles prior to July 2013 production).
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL.
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In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.
N55 ENGINE: FC 28A0 OR 101F01 THROTTLE VALVE OPENING ANGLE.
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The engine malfunction warning is illuminated and one of the following fault codes are stored in the DME shortly after programming the vehicle or with a customer complaint.
ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.
N20 AND N26 ENGINES TURBOCHARGER ELECTRIC WASTEGATE ACTUATOR LINKAGE PIN CORROSION This Service Information bulletin...
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replaces SI B11 14 17 dated February 2018.
ENGINE VIBRATIONS OR NOISE.
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One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.
Delivery Stop to replace cylinder head F25 (X3).
Diesel Engine: Intake Manifold Damaged.
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The Service Engine Soon light is on. There may also be: Complaints of lack of engine performance An exhaust smell coming from the engine area. The following fault codes may be stored in the DDE: 24CE00 - Hot film air mass meter: Ratio of measured to calculated air mass too high 27F000 - Charge air hose monitoring in idle: Charge air hose fallen down 290900 - Air system, air to EGR air mass flow plausibility: Measured air mass compared to calculated air mass too high 290A00 - Air system, air to EGR air mass flow plausibility: measured air mass compared to calculated air mass too high and high charging pressure control deviation 1. Excessive thermal load from the EGR system on the intake components 2. An excessive or unmetered air leak in the intake/charge air system
SOS Malfunction Is Displayed In Kombi Sporadically.
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After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display). One or more of the fault codes below may be stored in the TCB or Combox control unit: 0xB7F32B - GSM Antenna: Open Circuit 0xB7F31F - GSM Antenna: Short to ground 0xB7F31E - GSM Antenna: Open Circuit A signal error is identified during the aerial self-test performed by the TCB (Telematic Control Box or the Combox).
N20 - The Service Engine Soon Light is On with DME Fault 118602 Stored.
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The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic
N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine.
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When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. CAUSE When the vehicle is parked overnight the engine oil pressure will equalize and may leak past the turbo charger exhaust side turbine seal.
SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15...
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dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
This Service Information bulletin supersedes SI 12 33 14 dated December 2015.
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SUBJECT Fault Code 1D2008 Stored in DME. The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.
February 2016 Engine Technical Service This Service Information Bulletin supersedes SI B11 16 15 dated September 2015...
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SUBJECT N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. CAUSE When the vehicle is parked overnight the engine oil pressure will equalize and may leak past the turbo charger exhaust side turbine seal.
Whistling Noise Coming from the Center Vent - A/C is Off .
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A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD.
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??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair. CAUSE The oil that serves as the separation medium of the Rain/Light Sensor (RLS) gel pad and the windscreen leaks out. Expose the Rain/Light Sensor (RLS) and properly clean the area of all oily residue. Note: The separating oil usually leaks only once from the pad at the RLS. Due to the small oil quantity in the gel pad, additional oil leakage is not plausible. Leaking oil does not impair the function of the RLS.
Various Electrical Faults Caused by Shorted K-CAN2 This Service Information bulletin supersedes SI B61 18 14 dated July 2014.
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One or more of the following situations can occur when the K-CAN2 wiring in the vehicles is shorted. There is no communication with any K-CAN2 control modules during an ISTA vehicle test. The following control modules are on the K-CAN2: ZGM - Central Gateway Module FRM - Footwell Module CAS - Car Access System Headunit - Radio/Navigation ComBox/TCB - Telematic Control Module FZD - Roof Function Center Module JBE - Junction Box Electronics The transmission will not engage a gear when with the engine running. The vehicle sporadically does not start. In rare cases, the vehicle may stop running while driving. When the K-CAN2 is shorted, the vehicle will store many line and communication faults for the KCAN2, including the following: JBE - C9140D No message, receiver JBE, transmitter CAS JBE - C90468 K-CAN2; Communication fault ZGM - CD0468 K-CAN2: Communication fault ZGM - CD1400 Message incorrect, receiver ZGM, transmitter JBE CAS -D9045F K-CAN2: Line fault CAS - D90468 K-CAN2: Communication fault FZD - DE8468 K-CAN2: Communication fault TCB - E14468 K-CAN2: Communication fault TCB - E1445F K-CAN2: Line fault NBT - E1C468 K-CAN2: Communication fault FRM - E5845F K-CAN2: Line fault FRM - E58468 K-CAN2: Communication fault The wiring harness gets pinched between the instrument panel and the locating tab on the passenger side of the instrument panel. Connector X18*2b not fully connected (located above rear distribution box in trunk) K-CAN2 High - GE/RT (Yellow/Red) K-CAN2 Low - GE/BR (Yellow/Brown).
N20 - The Service Engine Soon Light is On with DME Fault 118602 Stored.
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The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic.
"Delivery Stop: Remove Engine Oil Label.
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Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/248...9/3/2016 Page 2 of 2"
DDE FAULT CODE 290900 AFTER PROGRAMMING.
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The engine has a hesitation and the Service Engine Soon lamp is on after programming the vehicle to an Integration level of 16-07-500. The following fault code may be stored: 290900 - Air system, air to EGR exhaust mass flow plausibility Unfavorable DDE software application The fault will be stored if terminal 15 is switched on, and then off, without starting the engine.
Diesel Engine: Intake Manifold Damaged This Service Information bulletin supersedes SI 11 07 16 dated May 2016.
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The Service Engine Soon light is on. There may also be: Complaints of lack of engine performance An exhaust smell coming from the engine area. The following fault codes may be stored in the DDE: 24CE00 - Hot film air mass meter: Ratio of measured to calculated air mass too high 27F000 - Charge air hose monitoring in idle: Charge air hose fallen down 290900 - Air system, air to EGR air mass flow plausibility: Measured air mass compared to calculated air mass too high 290A00 - Air system, air to EGR air mass flow plausibility: measured air mass compared to calculated air mass too high and high charging pressure control deviation 1. Excessive thermal load from the EGR system on the intake components 2. An excessive or unmetered air leak in the intake/charge air system
USB CABLE: BATTERY DISCHARGE/AUDIO FAILURE/RADIO RECEPTION.
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No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: o Battery discharge when engine off. o Caution, no acoustic warning signals. Non BMW approved (third-party supplier) USB cable plugged into the USB port.
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT.
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Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored. Note: Air conditioning output is also reduced upon MSA stop and is not restored for similar reasons.
CHECK CONTROL MESSAGE: NO OIL PRESSURE.
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Check Control message: Oil pressure warning. Stop carefully is displayed. There are no related faults to oil pressure stored in the DDE. Unfavorable DDE software application When operating during automatic engine start-stop function stop, it may be the case that the oil pressure is incorrectly determined to be too low, which triggers a CC message.
ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated...
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July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the...
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injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change:...
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indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
"? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010.
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. The Service Engine Soon lamp is illuminated. The following fault codes may be stored in the DDE: N47T/N57T engine 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 245800 - particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) M57Y engine 480A Particle filter system - filter is heavily contaminated. (exhaust backpressure is too high) 481A Particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) CAUSE 1. Faults with the exhaust system that affect the monitoring of the DPF by the DDE 2. Unfavorable recent driving profile INFORMATIOM During normal driving, there is a continuous regeneration of the diesel particulate filter that takes place at exhaust-gas temperatures between 280 and 350C (slower oxidation process). The soot particles can only be burned off when the required exhaust-gas temperature has been reached. Under certain driving conditions (i.e., prolonged short trips or an exhaust system which never reaches soot burn-off temperatures), the DPF can become restricted. The DDE will initiate periodic regeneration automatically, at the latest after 600 miles. In vehicles making many short distance journeys, periodic regeneration takes place after only 250-500 miles. The Digital Diesel Electronics control unit evaluates the time for periodic regeneration from the following values: average distance driven average driving speed temperature in the diesel particulate filter values from the exhaust pressure sensor The DDE initiates the regeneration process by decreasing incoming air by the throttle valve, and one or two post injections are executed. This heats the exhaust-gas temperature to approx. 600 C . When the exhaust temp reaches this point: The soot is burned off with the residual oxygen. The
"? DIESEL PARTICULATE FILTER (DPF) CLEANING .
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The following performance issues may be noticed by the customer: CC-Message ""Drive faulty"" Engine jerking or a lack of power over the whole engine speed range Malfunction indicator lamp (MIL) is illuminated The following fault codes may be stored in the DDE: N47T/N57T engine Main Faults: 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 258300 - Exhaust backpressure sensor, Signal: Signal too high Secondary Faults: 244C00 - Charging pressure control, control deviation: charging pressure too low/positive deviation 25DA00 - Exhaust gas difference pressure sensor particle filter, Signal: short circuit to plus pole M57Y engine Main Faults: 480A particle filter system 481A particle filter system Secondary Faults: 4530 charging pressure control, control deviation 429A charging pressure control low pressure stage, control deviation Clogged DPF."
TURBO BOOST ACTUATOR ROD LOOSE (DIESEL): Limited engine performance (lack of boost) with a Malfunction Indicator Lamp...
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(MIL) illuminated.
SERVICE ACTION: CHECK, AND IF REQUIRED, REPLACE THE RIGHT FRONT HALF SHAFT: An oil leak may develop at the right front...
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axle output shaft where the shaft enters the output shaft extension housing.
N20 Engine Coolant Thermostat: Limited Warranty Extension to 10 Years/120,000 Miles
Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil...
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capacity specification for all vehicles with the N63R engine and xDrive.
Infotainment
47 bulletinsThe Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3).
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FaultB7F8F9 HU-H: Reset will be stored in the HU-H3.
Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be...
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switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle)
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly...
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fails.
The sound output intermittently drops out entirely.
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This can be reproduced with all audio sources as well as telephone and voice output.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.
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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.
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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
THE INSTRUMENT CLUSTER DISPLAYS VARIOUS CHECK CONTROL MESSAGES INSTRUMENT CLUSTER DISPLAYS VARIOUS CHECK CONTROL...
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MESSAGES: This Service Information Bulletin (Revision 7) replaces SI B61 21 15 dated October 2018. The instrument cluster displays various check control messages.
BLACK SPOT IN THE CENTRAL INFORMATION.
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This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: ? Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode.
HeadUp Display does not Show Full Street Names.
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INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!
Bluetooth Connection Failures.
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There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception.
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Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI B65 19 15).
NBT Head Unit Aborts Import of CD.
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While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014.
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SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.
Instrument Cluster Multifunction Display Intermittently Blank .
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Some information displays in the Instrument Cluster (KOMBI) may intermittently go blank. This may include the tachometer and speedometer displays. There is a software error in the KOMBI.
?Clock gains or loses time.
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The time displayed in the KOMBI (instrument cluster) may gain or lose a few minutes each week. Internal KOMBI calculation error.
?VERTICAL LINES IN HEAD-UP DISPLAY.
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Run diagnostics and if display is found to be damaged, replace Head-Up display.
"USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT.
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Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: ""Title cannot be reproduced"" ""Is being read"" (but never plays back any audio) CAUSE Media with data files stored in more than 32 directories or 32 subdirectories within a directory. Media with a large number of files. Media exceeds total storage capacity of 32 GB."
"NBT NAVIGATION DOES NOT ROUTE ON TOLL ROADS.
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NBT Navigation does not provide routes that include certain toll roads. CAUSE Roads that have toll lanes ""without a cash option"" where not utilized for routing in NBT map data versions: NEXT 2015-1 NEXT 2015-2 NEXT 2016-1 As an enhancement, the NEXT 2017-1 map release now provides information about toll lanes ""without cash option"". UPDATE Install new map data."
CID Split Screen Always Changes Back to Compass Display.
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This Service Information bulletin Replaces SI B65 20 16 dated June 2016. After starting the vehicle, the Control Display (CID) right side (split screen) display does not stay on the last selection made by the driver. Within 30 seconds of starting the right side of the display changes by itself to the compass view. Software error (Head Unit NBT-EVO ID5) was introduced with ISTA/P V3.58.0 (16-03-502 I Level).
ERRONEOUS SERVICE INCLUSIVE CBS DISPLAY.
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After pre-delivery check or after instrument cluster exchange, BMW Service Inclusive is displayed although the vehicle does not feature the optional Service Inclusive coverage. Instrument Cluster display error
The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the...
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cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
SERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE.
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What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ? Information: Removed scenario regarding new/unsold Z4s & X1s ? Procedure: Added info about COMBOX retrofit that it does not affect Bluetooth functionality ? Warranty: Added info that the correct flat rate labor operation that corresponds to the option the customer selected is claimed and removed information about Z4s & X1s . The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
TIME DISPLAY (CLOCK) ERROR IN INSTRUMENT CLUSTER.
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The clock on the basic instrument cluster (KOMBI) gradually loses time even after being reset. Power supply fluctuations cause the time to reset.
?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 .
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While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
?Instrument Cluster Failure at Low Ambient Temperature.
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Sporadically, at low temperatures, the instrument cluster (KOMBI) is not operating (display remains black). KOMBI software.
?SeriesOptionDescription F22, F23, F30, F31, F32, F33, F34, F36, F25, F26, F48, 05AR Traffic Jam AssistantX.
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Sporadically, at low temperatures, the instrument cluster (KOMBI) is not operating (display remains black). KOMBI software.
?DELIVERY STOP: ACTIVATED CHARCOAL FILTER.
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A Delivery Stop has been issued on the BMW X3 and X4 produced from February 3, 2017 ? February 7, 2017 involving the activated charcoal filter and holding bracket. The filter and the bracket must be inspected for cracks and replaced if necessary. Approximately 333 vehicles affected by this stop are in dealer inventory. Vehicles which are affected will show the campaign as ?Open? when checked either in AIR or ISPA Next. Once the Warranty Vehicle Inquiry system is updated on Saturday, February 25, 2017 it will display the same information. The affected vehicles will be identified with the campaign description: STOP012094 B160117 Activated Charcoal Filter. This bulletin will be updated with repair instructions and warranty information as soon as they become available. For your convenience, a VIN list of affected vehicles is attached.
COMPONENT PROTECTION ACTIVE.
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HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
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irritating to the customer; or it is not possible to locate certain addresses, for instance:
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit...
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High 2 (NBT EVO) when:
NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or...
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the: Navigation system starts message is permanently displayed; or
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
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irritating to the customer; or it is not possible to locate certain addresses, for instance:
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones:...
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Samsung S6 and the S6 Edge.
NBT-EVO (NEXT GENERATION NAVIGATION PROFESSIONAL) HEAD UNIT CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.
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COMPONENT PROTECTION ACTIVE
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and...
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performing ISTA4 programming, there is no audio playback.
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit...
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High 2 (NBT EVO) when:
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain...
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Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an...
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implausible outside temperature reading.
MISSING DISPLAY OF SURROUND VIEW CAMERA: Central Information Display (CID) sporadically does not display Surround View...
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Camera image.
NBT Head Unit High (HU-H) Resets Intermittently or Permanently
HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car...
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Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+).
CHECK CONTROL MESSAGE (CCM): ASSISTANCE SYSTEM RESTRICTED AFTER DELETING TRANSPORT MODE: The CCM assistance systems...
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restricted or pedestrian protection system failed is displayed after deleting transport mode.
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing.
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'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source...
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randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.
HEAD UNIT HIGH RESETS WITH CONNECTION OF IPHONE 8, IPHONE 8+ OR IPHONE X
Electrical
35 bulletinsThe electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.
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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
Component-Specific Limited Warranty Extension.
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For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Leak Diagnosis Module with hose assembly (NVLD, shown) to: 15 years/150,000 miles as determined by the vehicle's original in-service date. For eligible MY 2017 BMW 530i Sedan and xDrive (B460) vehicles that are currently registered in the State of California (CA) or a State that has fully adopted the State of California PZEV/SULEV regulation (CT, ME, MD, MA, NJ, NY, RI, and VT), the standard component-related coverage for the NVLD is 15 years/150,000 miles. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Over time, the Leak Diagnosis Module (NVLD) (with connected hose) component material may fail, this can create a fine leak to develop in the Evaporative Emission Control System (EVAP). Should this occur, corresponding fault codes will be stored in the DME memory and the MIL (Malfunction Indicator Lamp) will illuminate.
A check control message for the restraint system appears.
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In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal 93094F - Knee airbag, front passenger: short circuit to negative terminal.
Component specific limited warranty extension.
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For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date.
TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G...
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and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular...
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communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer...
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be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...
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battery.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...
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battery.
N47/N57T NOX SENSORS BEFORE/AFTER THE SCR-LTD WTY EXT TO 10 YRS/120000 MI: Malfunction indicator lamp (MIL) on.
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE.
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Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March...
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2019.
N47T/N57T DIESEL PARTICULATE SENSOR: LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILEAGE This Service Information...
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bulletin supersedes SI B01 04 18 dated April 2018.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March...
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2019.
N47T/N57T DIESEL PARTICULATE SENSOR: LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILEAGE This Service Information...
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bulletin supersedes SI B01 04 18 dated April 2018.
THE VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED.
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The customer's vehicle does not start due to a totally discharged battery.
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display.
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While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting bracket on the windshield; And/ or: The mounting bracket glued to the windshield is not installed correctly. The pictures below show both incorrect and correct installation. This picture shows the KAFAS camera installed in the bracket. Notice the spacing highlighted by the ""green lines"""
"NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing.
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If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will require REPLACEMENT of the head unit to restore operation. To prevent easy re-use of stolen Head units additional features are introduced with 11/15 ISTA/P software to bring NBT-EVO to a higher security level. In NBT-EVO the mechanism is called ""Trusted VIN"""
The Instrument Cluster Displays Various Check Control Messages.
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The instrument cluster displays various check control messages. Signal invalid. The wiring harness below the micro filter housing (right front area of the bulkhead) is damaged from washer fluid leaking into the harness.
SUBJECT Audio System Speaker Testing.
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For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
February 2016 General Electrical Systems Technical Service This Service Information bulletin supersedes SI B61 03 14 dated May 2015.
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SUBJECT Check Control Messages Related to Battery Charge during Cold Ambient Temperatures. On cold days (an outside ambient temperature below 15F), customers may notice a check control message related to the battery displayed on the instrument cluster and the control information display. The check control message (ID 229) is caused by a heavily discharged battery. The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit).
The Instrument Cluster Displays Various Check Control Messages.
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This includes messages for the PDC (Park Distance Control), DSC (Dynamic Stability Control) and windshield washer system. There can be many different fault codes stored in the vehice. Signal invalid. The wiring harness below the micro filter housing (right front area of the bulkhead) is damaged from washer fluid leaking into the harness.
THE INSTRUMENT CLUSTER DISPLAYS VARIOUS CHECK CONTROL MESSAGES.
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The instrument cluster displays various check control messages. THE INSTRUMENT CLUSTER DISPLAYS VARIOUS CHECK CONTROL MESSAGES. The instrument cluster displays various check control messages. This includes messages for the PDC (Park Distance Control), DSC (Dynamic Stability Control) and windshield washer system. There can be many different fault codes stored in the vehicle. The wiring harness below the micro filter housing (right front area of the bulkhead) is damaged from washer fluid leaking into the harness.
?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
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BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
WARRANTY INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks...
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or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require an individual punch time and an explanation on the repair order and in the claim comments Vehicle Programming and Coding When ISTA/P automatically reprograms and codes all the vehicle's control modules that currently do not have the latest software, and if control module failures occur during this programming procedure: ? Please claim this consequential control module-related repair work under the defect code listed in this bulletin with the applicable KSD2/AIR labor operations. Other Repairs Control module failures that occurred prior to this programming procedure and/or additional work is performed as a result of performing the ISTA diagnostics and related test plans: ? When covered under an applicable limited warranty, claim the control module-related and/or other repair work using the applicable defect code and labor operations in KSD2/AIR.
"VOLUNTARY EMISSIONS RECALL CAMPAIGN 17E-A02 - REPLACE ACTIVATED CHARCOAL FILTER AND NVLD SENSOR HOLDER This Service...
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Information bulletin replaces SI B16 01 17 dated March 2017 What's New: ? Bulletin type was changed from a Service Action to an Emissions Recall. The activated charcoal canister and or NVLD sensor holder may be damaged. AFFECTED VEHICLES This Emissions Recall Campaign affects F25 and F26 vehicles produced from February 2017 to March 2017 First check if a Recall Completion Label, SD 92-435 for this campaign is already attached to the underside of the hood on the right (passenger) rear close to the windshield. If the label is present, the Campaign has already been performed and no further action is necessary. Affected vehicles which require this Recall Campaign to be completed will show it as ""Open"" when checked either in AIR, the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. LABEL INSTRUCTIONS For California centers only: It is required by the California Code of Regulations that an executed orange ""Vehicle Emission Recall - Proof of Correction"" certificate (SD92-084, see illustration) be provided to each customer (for vehicles registered in the state of California), once the Recall on his or her vehicle has been completed. The activated charcoal canister and NVLD sensor holder are damaged Transportation damage."
INFORMATION ON THE OPERATION OF THE SMART OPENER.
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INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ( 2 Series Convertible) F25 (X3) F26 (X4) F30 (3 Series Sedan) F31 (3 Series Wagon) F32 (4 Series Coupe) F33 (4 Series Convertible) F34 (3 Series Gran Turismo) F36 (4 Series Gran Coupe) F48 (X1) F80 (M3 Sedan) F82 (M4 Coupe) F83 (M4 Convertible) F85 (X5 M) F86 (X6 M) G12 (7 Series) I01 (i3 Series) Vehicles with option code SA-0322 (Comfort Access) without M-Sport trim INFORMATION The smart opener (Contactless tailgate) operates as described below: Ignition key must be within 3 feet behind the vehicle, clear from any interference like a smartphone The customer must be at least an arms-length behind the vehicle Kick your foot forwards & backwards under the vehicle in one quick movement The taillights flash confirming that the trunk will open The trunk then successfully opens For more information an instructional video can be viewed which demonstrates the operation. Thanks to BMW of Tenafly for providing the video. tinyurl.com/Autotrunk1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016 Page 2 of 2 WARRANTY INFORMATION Not applicable. [ Copyright (c)2016 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016
The Instrument Cluster Displays Various Check Control Messages This Service Information bulletin supersedes SI B61 21 15 dated March 2016..
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The instrument cluster displays various check control messages. This includes messages for the PDC (Park Distance Control), DSC (Dynamic Stability Control) and windshield washer system. There can be many different fault codes stored in the vehicle. Signal invalid. The wiring harness below the micro filter housing (right front area of the bulkhead) is damaged from washer fluid leaking into the harness.
"NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing This Service Information bulletin supersedes SI B65 13 16 dated July 2016..
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If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will set a fault in the Head Unit (NBT-EVO), Fault Code ""B7F87A: Burgler Actively Registered / Component Protection Active"" This will require REPLACEMENT of the head unit to restore operation. To prevent easy re-use of stolen Head units additional features are introduced with 11/15 ISTA/P software to bring NBT-EVO to a higher security level. In NBT-EVO the mechanism is called ""Trusted VIN"""
The Instrument Cluster Displays Various Check Control Messages This Service Information bulletin supersedes SI B61 21 15 dated August 2016.
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The instrument cluster displays various check control messages. Signal invalid The wiring harness below the micro filter housing (right front area of the bulkhead) is damaged from washer fluid leaking into the harness.
"AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION.
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According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Front passenger seat occupancy detection transmitting fault (moisture)"" is stored. The fault may or may not currently be present. The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
Grating or Scraping Noise When Turning Steering Wheel.
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There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette.
SERVICE ACTION: REPLACE ACTIVATED CHARCOAL FILTER AND NVLD SENSOR HOLDER.
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What's New: ? Description of the problem and the procedure is clarified. The activated charcoal canister and NVLD sensor holder are damaged. Transportation damage.
SERVICE ACTION: REPLACE ACTIVATED CHARCOAL FILTER AND NVLD SENSOR HOLDER What's New: ? Procedure, parts and warranty added.
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The activated charcoal canister and or NVLD sensor holder may be damaged. Transportation damage.
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after...
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cycling the ignition.
Body & Paint
23 bulletinsThe basic conditions for initializing the power windows are not met.
This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above.
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It serves only as a diagnostic resource in troubleshooting complaints from the roof area. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the panoramic sunroof of BMW Sports Activity Vehicles which have quality improvement measures already in place.
A groaning noise is present from the door frame of any door, most commonly when driving over rough roadsor during body flex.
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This situation may be worse in vehicles which are regularly waxed in the area of the door jamb. Note: This service information bulletin contains diagnostic and repair information which was previouslyincluded in an NED test plan that has been removed.
The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not...
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illuminate to alert the driver when it should.
The front sunroof glass seal has shrunk, creating a gap which can cause wind noise or excess water entry.
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018.
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Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
RATTLE NOISE FROM SUNROOF AREA: There is a rattle noise present from the area of the sunroof most commonly when driving...
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over rough road surfaces.
RATTLE/POPPING FROM TAILGATE AREA: There are two related but separate complaints (only one may be present at a time)...
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during driving especially on uneven surfaces. Clicking noises or squeaking noises from the area of the tailgate. Or a popping sound coming from the area of the tailgate.
Service Information March 2018 Drivers Assistance Remote Control Systems B66 23 17 Technical Service This Service...
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Information bulletin replaces SI B66 23 17 dated February 2018 CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE.
Passenger Side Mirror Dimming Feature Operational Change.
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INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. The automatic dimming function will continue to be operational on the driver's side mirror and rear view mirror.
Comfort Access Sporadically Malfunctions.
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Any or all doors, including rear tailgate, cannot be opened from the outside door handle via CA (Comfort Access). Faults in CA for aerial short(s). Faults for door handle(s). Rapid opening and close (system overheating). No faults in the system and malfunction is sporadic or in a certain area; the situation is caused by interference to the signal.
SUNROOF REPAIR KIT COMPONENTS.
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Based on feedback from technicians, it can be difficult to identify the individual components included with sunroof repair kits. In some cases complete sunroofs are replaced, when a sunroof repair kit could have been used. This bulletin covers the contents of the sunroof repair kits in order to help you identify the correct repair for the vehicle you are working on.
TAILGATE UNINTENTIONALLY OPENS.
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Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.
"HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION.
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Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Water inside the headlights can be caused by two situations: Water/moisture ingress into the headlight housing. Thermal conditions that result in the formation of condensation. Note: An important indication that the moisture issue is caused by ""condensation"" rather than a ""water leak"" into the headlight housing, there will be misting/condensation in ""both headlights."""
KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS.
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INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted visibility- weather conditions or parked vehicles Missing lamps on target vehicle Non-standard vehicle exterior surfaces Insufficient ambient lighting Abrupt motion of target vehicle.
DELIVERY STOP SERVICE ACTION: CHECK REAR VENTS .
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Rear vents may not have been installed properly. Improper installation may result in water leakage into the luggage compartment. Manufacturing error.
DOOR CANNOT BE OPENED WITH COMFORT ACCESS: One or more doors are unable to be opened from the outside of the vehicle...
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using the Comfort Access System.
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
WATER LEAK NEAR ROOF FUNCTION CENTER (FZD): Dampness is noticed on the roof liner near the Roof Function Center and/or...
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the hands free microphone.
TAILGATE CLOSING AUDIBLE WARNING IS DISTORTED: Audible warning, that tailgate is being closed, is inconsistent or...
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distorted.
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener...
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operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener...
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operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
Other
15 bulletinsWhile driving the vehicle on normal roads at10mph and above, a "cracking" sound from the top of the B-pillar(s) is...
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heard.
A noise can be heard from underneath the seat while the seat is being moved either forwards or backwards.
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This can occur to the drivers and/or the passengers front seat.
This situation can result in two customer complaints: 1.
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Wind noise 2. Excess water entry
Please return all part(s) to your facing Regional Distribution Center (RDC).
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Submit for return using a YR26 damage claim with order reason BM2. A valid BMW delivery and delivery item number must be entered, and TEC73 must appear in the text of your TEC claim.
Distribution of the following tool will be through the Automatic Tool Shipment Program
TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST.
FRONT PASSENGER SEAT SPORADIC MOVEMENT.
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Occasional stopping of seat adjustability movement in the driver and front passenger seats when occupied.
Location of Anti-Tampering Screws for SCR Components.
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Refer to the attachment for proper location of the screws. PDF attachment B160116_Location_of_anti-tamper_cover.
"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added...
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along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."
?RATTLE/ POPPING FROM REAR HATCH AREA .
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There are two related but separate issues (only one may be present at a time) during driving, especially on uneven surfaces: A. Clicking noises or squeaking noises from the area of the rear hatch. Or B. A popping sound coming from the area of the rear hatch. Bump stop height: A. Situation A - settling of the bump stops over time allows vibration, rattle of the hatch. B. Situation B - the bump stops may be adjusted too high, putting torsional stress on the hatch, causing flexing (popping) noises.
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely...
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inoperative.
MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory...
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seat may restricted.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
ConnectedDrive/BMW Assist System Diagnosis Information
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Upon starting the vehicle (terminal 15 switched on), the...
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instrument cluster does not function (stays dark, no needle response, no bus communication).
Fuel System
11 bulletinsThe Exhaust Gas Recirculation (EGR) Cooler limited warranty for defects in materials and / or workmanship has been...
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extended to 25 years without mileage limit as determined from the original first in-service / delivery date.
The NVLD limited emission related warranty for defects in materials or workmanship has been extended to 15 years/150,000...
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miles as determined from the original in-service date.
DIESEL FUEL INJECTORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel...
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Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.
N47T/N57T EGR COOLER - LTD WTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMIT: The vehicle demonstrates a power loss and...
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the malfunction indicator lamp (MIL) on.
N47T/N57T HIGH PRESSURE FUEL PUMP: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES.
Integrated Navigation Voice Not Loud Enough.
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Integrated Navigation voice guidance is not loud enough to be heard over loud music. Software error in the CHAMP2 Head Unit.
Incomplete AdBlue Check Control Message (CCM) on the Central Information Display.
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An incorrectly displayed AdBlue (Diesel Exhaust Fluid refill range) CCM is shown on the Central Information Display. Improper instrument cluster software
"Air Conditioning Refrigerant R1234yf Introduction.
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Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equipment such as charging, recovery and recycling equipment"" New tools and equipment are required. To service vehicles equipped with R-1234yf refer to SI B04 02 16. Air conditioning technician certification is required to work on system. Refer to your State Law. Unique low and high side fittings. Revised evaporator core as per SAE J2842. System will use about 5% more refrigerant than a comparable R134a system. System oil is a specific PAG oil. Refer to ISTA repair recommendation. Do not interchange components between systems using other refrigerants. Do not reuse Seals / O-ring material from another system. The system piping has internal heat exchangers (IHX or IWT) as introduced in the G12 (7 series). SAFETY INFORMATION Several precautions need to be observed when working on automotive air conditioning systems: Always wear eye protection and gloves while handling refrigerant or servicing air conditioning system. Avoid breathing R1234yf lubricant vapor or mist. Use only approved service equipment to discharge A/C systems. If refrigerant or compressor oil contacts the skin or eyes, large quantities of cool water should be used to flush the affected area. Never heat a refrigerant container with an open flame. Keep all refrigerant away from open flames. Under no circumstances should R1234yf service equipment or vehicle A/C systems be pressure tested or leak tested with air/R1234yf mixtures. NOTE: The use of compressed air (shop air) for leak detection in an R1234yf system can contaminate the system and/or refrigerant with moisture. Leak detection equipment that meets the SAE J2791 standard will work with R1234yf Never use fittings for an R12 or R134a system on an R1234yf system. Any difficulty in connecting service equipm
?SATELLITE RADIO DETERIORATION IN RECEPTION QUALITY DUE TO NEW CELLULAR FREQUENCIES .
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INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. BMW is currently working with the wireless mobile providers in order to improve the quality of reception and help alleviate the issues that are caused by the wireless mobile expanded frequencies. Once we have more information about this situation this service information bulletin will be updated. Currently Satellite Radio is provided by SiriusXM for BMW customers via geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. Due to this angle, buildings, hills, trees, highway sound blocking walls or other obstacles might block the satellite signal coming from reaching the vehicle receiver antenna and might cause audio cut outs, unless the wireless provider has installed terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets smaller. Also adverse weather conditions might affect reception. At this time, in the event of a customer complaint or inquiry on interference noise: Do not replace any parts Do not program or carry out other work on the vehicle Explain to customer about the new Wireless Communications Service (WCS) signals When investigating Satellite Radio cutouts or a temporary loss of reception: Please compare to a similarly equipped vehicle. Keep in mind the roofline of the vehicle, size of the antenna (sharkfin) and location of the antenna on the vehicle will all affect the strength of the reception. Do not compare a Sport Activity Vehicle (SAV) with a high roofline mounted antenna to a different vehicle such as a coupe or convertible with a much lower mounting point of the antenna. Replace no parts Do not prog
FUEL GAUGE INCORRECTLY DISPLAYING LOW FUEL LEVEL: Occasionally, on restart after refueling, the fuel gauge will display...
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the fuel level as low (minimum) and the range display will be at an implausible (maximum) value.
Pre-Delivery & Maintenance
8 bulletinsDuring inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV...
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boots.
The 3G network in the US has been shut down.
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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
The 3G network in the US has been shut down.
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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
INFORMATION New information provided by this revision is preceded by this symbol.
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This Service Information bulletin replaces SI B84 02 14 dated September 2018.
This Service Information bulletin supersedes SI B01 14 17 dated August 2018.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
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BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
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The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.
Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015..
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Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
Brakes
6 bulletinsThe vehicle applies the brakes on its own when reversing onto an inclined roadway or driveway.
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This appliesonly to the situation where the Active PDC option is activated via the iDrive.
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without...
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brakes applied, noticeable at low speeds. The vehicle must be moving.
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017.
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Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.
RATTLE NOISE FROM LOWER A-PILLAR.
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A rattle noise is present from the lower area of the A-Pillar. Due to a manufacturing error, the bolt securing the front door brake/stop to the A-Pillar may have loosened over time.
EDGE CORROSION IN THE INNER DOOR JAMB AREA.
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Corrosion on inner door panels at the following holes and cavity openings: ? Door brake (1). ? Door wiring harness pass-thru (2).
CBS BRAKE PAD CALCULATION AND CORRECTION.
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When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. CBS shows 3,107 miles or slightly higher for the next brake service displayed via Key Reader, or vehicle's Control Display (in Vehicle Info/Status/Service required/Brake pads) CAUSE CBS calculates the remaining brake pad wear based on brake pressure, speed, vehicle specific parameters (i.e. NAO pads), brake temperature as well as cumulative brake application time. Due to variation of these parameters and outside environmental influences, this calculation can deviate from the real brake pad wear. Starting from the above-mentioned production dates of the vehicles indicated, the CBS brake pad wear calculation has been changed, and is now based only on the brake pad wear sensor. Important Note: To avoid a too-slow wear prediction, the CBS brake model will estimate the need for repairs, in some cases, rather early. Calculation will level at 3,107 miles and stay at this value until the CBS brake pad wear sensor is triggered. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/36...11/8/2016 Page 2 of 2 After the sensor is triggered, the CBS mileage will count down indicating to the customer that the brake repairs will be due.
Lighting
5 bulletinsOne or more of the LED daytime running lights are dim or discolored.
Shipping specific non-deployed vehicle safety devices to lighting resources, LLC
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks for
Shipping specific non-deployed vehicle safety devices to lighting resources, llc.
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This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC
CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location...
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by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).
Steering
3 bulletinsAt low outside temperatures (below 40 degrees F) and slow driving speeds (i.e.
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when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking...
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type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, and the wheels are once again under load. The noise might also be heard for a short time while driving.
Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload.
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This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.
Air Bags & Safety
2 bulletinsAccording to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop.
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1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently.
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The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)
Suspension
1 bulletinBMW AG has issued a Delivery Stop (effective March 28, 2022) on certain Model Year 2022 BMW vehicles that were produced...
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between March 1, 2022 and March 8, 2022 because the torsion struts may not have been installed at the plant. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.