2013 Bmw X3 TSBs
365 Technical Service Bulletins across 16 categories
Categories
Engine
115 bulletinsOnly fuel nozzles with the recommended specified diameter for diesel engine passenger vehicles can beinserted into the filler neck.
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Most fuel stations have their diesel fuel pumps fitted with this recommendeddiameter fuel nozzle. However, if the vehicles filler-neck misfuelling protection system has been disabled, or the incorrectdiameter fuel nozzle has been installed on the diesel fuel pump, the vehicles diesel fuel system can becontaminated by filling the diesel engine vehicle with gasoline. If the diesel fuel system has been contaminated with gasoline, follow the repair guidelines below:
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column.
Component-Specific Limited Warranty Extension.
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For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Radiator Grille Upper and Lower Active Air Flaps to: 15 years/150,000 miles as determined by the vehicle's original in-service date. 1. Air flap control (link) active, upper (G12, G30 and G32) 2. Air flap control (drive), active, upper 3. Air flaps, upper (assembly) 4. Air flaps, lower (assembly) For eligible MY 2017 BMW 530i (B460) vehicles that are currently registered in the State of California (CA) or a State that has fully adopted the State of California PZEV/SULEV regulation (CT, ME, MD, MA, NJ, NY, RI, and VT), the standard emission-related coverage for the Radiator Front Grille Air Vent Flaps is15 years/150,000 miles. This component-specific limited warranty extension applies to defects in materials or workmanship.' This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated with faults stored related to the upper and/or lower active air flap(s). Potential causes include: Faulty upper air flap link (G12, G30, G32) Faulty upper air flap actuator (G01, G02, G12, G30, G32) Faulty upper flap assembly (G01, G02, G12, G30, G32) Faulty lower air flap assembly (G01, G02, G12, G30, G32) Software error in the DME affecting the upper flap (G01, G02 only) Or: Upon visual inspection, the passenger side upper active air flaps are either stuck open or closed, and they will not move and there are no faults stored for the active air flaps (With no check control message or check engine light or displaying)
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible...
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USspecification
The engine coolant thermostat component-specific limited warranty extension to 10 years/120,000
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the...
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plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
BMW of North America, LLC BMW NA is extending the limited warranty for the engine timing chain and oil pump drive chain...
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modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date
For the above-referenced vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine...
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timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date.
BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine timing chain and oil pump drive...
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chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the...
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plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP .
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With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP .
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With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
N20 AND N26 ENGINE TIMING CHAIN AND OIL PUMP DRIVE CHAIN: Whining noise from the lower engine area near the engine oil...
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pump that increases frequency when increasing the engine RPM. Wear on the engine oil pump chain drive and timing chain sprockets.
N20 and N26 Differential Pressure Sensor Fault: 195002 Stored in DME: The Service Engine Soon (MIL) light is on with the...
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following differential pressure sensor fault stored: 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
Fault Code 1D2008 Stored in DME: This Service Information Bulletin (Revision 5) replaces SI B12 33 14 dated February 2016.
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The Service Engine Soon light is on. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.
SERVICE ACTION: OPTIMIZING THE WATER DRAIN.
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The water drain in the engine compartment's passenger side cowl near the firewall may be inadequate during exceptionally high water volumes. Water can accumulate and not drain out quickly enough. This can result in various Check Control messages and the failure of various systems such as: Park Distance Control (PDC) Dynamic Stability Control (DSC) Windshield washer This may be caused by one or more parts: Lack of a cowl drainage shaft cover Lid on the ventilation microfilter housing lacks water drainage channels (only on vehicles prior to July 2013 production).
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL.
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In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.
N55 ENGINE: FC 28A0 OR 101F01 THROTTLE VALVE OPENING ANGLE.
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The engine malfunction warning is illuminated and one of the following fault codes are stored in the DME shortly after programming the vehicle or with a customer complaint.
ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.
N20 Engine: Ticking Noise from High-pressure Fuel Pump.
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The customer complains of a high-frequency ticking noise from the engine compartment. The noise can be heard inside and outside the vehicle. Mechanical vibrations inside the high-pressure fuel pump.
N52T / N55 with 8HP45: Delay in Engine Response.
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A customer may complain of a delay in engine response after decelerating at low road speeds and then reaccelerating. This can occur when the transmission remains in a high gear due to a delay in the transmission downshifting. This situation can be more noticeable while driving on roads with slight turns or with an increasing gradient. Unfavorable EGS and DME software
N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position.
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A rattling noise can be heard from the engine compartment; the engine has a loss of power; and the Service Engine Soon lamp is illuminated. One or more of the following faults may be stored. E70, E71, E82, E88, E90, E92 and E93: 2D5A - VANOS, intake: control fault, camshaft sticking 2D5B - VANOS, intake: control fault, position not reached 2D60 - VANOS, exhaust: control fault, camshaft sticking 2D61 - VANOS, exhaust: control fault, position not reached 2D9F - camshaft input sensor: signal implausible 2DA1 - Camshaft exhaust sensor: signal implausible 300C - Camshaft input sensor: signal high 300D - Camshaft input sensor: signal low 300E - Camshaft exhaust sensor: signal high 300F - Camshaft exhaust sensor: signal low F07, F10, F12, F13 and F25: 130104 - VANOS, intake: control fault, camshaft sticking 130108 - VANOS, intake: control fault, position not reached 130304 - VANOS, exhaust: control fault, camshaft sticking 130308 - VANOS, exhaust: control fault, position not reached 130E11 - Camshaft input sensor: signal implausible 130F11 - Camshaft exhaust sensor: signal implausible 164020 - Camshaft input sensor: signal high 164021 - Camshaft input sensor: signal low 164030 - Camshaft exhaust sensor: signal high 164031 - Camshaft exhaust sensor: signal low CAUSE One or both (intake and/or exhaust) of the VANOS gear assemblies have failed; the attaching bolts may have also loosened and/or broken.
N20 AND N26 ENGINES TURBOCHARGER ELECTRIC WASTEGATE ACTUATOR LINKAGE PIN CORROSION This Service Information bulletin...
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replaces SI B11 14 17 dated February 2018.
ENGINE VIBRATIONS OR NOISE.
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One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.
N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME.
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INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME. Correct part numbers and applicable production dates: P/N 13 64 7 639 994 is for all vehicles produced from 7/2013 P/N 13 64 7 597 870 is for all vehicles produced up to 7/2013
N20 and N26 Engine: Various VANOS System Faults Stored in DME.
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The Service Engine Soon lamp and Engine Malfunction warning are illuminated, and the vehicle has reduced power output. Various faults related to VANOS operation are stored in the DME. While performing the test plan, the results may appear to be inconclusive because the fault will not clear from DME fault memory. CAUSE This is due to a programming error associated with ISTA/P 2.49 and lower. The error is corrected with ISTA/P 2.50.2 or higher.
"N20 and N26 Engines: ETK Injector Part Number Error.
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INFORMATION The current version of ETK has an error on screen 13_1417: ""High -pressure pump/Tubing."" When selecting the high-pressure pump, the screen states ""only in conjunction with injector."" Disregard this statement and only replace the high-pressure pump. If injectors need to be replaced, enter the VIN of the vehicle into the ETK and select the part numbers found on screen 13_1416: ""High-pressure rail/injector/mounting."" Always enter the VIN for the vehicle into ETK when searching for parts. When the ETK is corrected, this SIB will be updated. WARRANTY INFORMATION Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/224...5/4/2015"
N20 and N26 Differential Pressure Sensor Fault 195002 Stored in DME.
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The Service Engine Soon (MIL) light is on with the following differential pressure sensor fault stored: ? 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.
The plastic oil filter housing may fail and lead to an internal and/or external engine oil or coolant leak.
Delivery Stop to replace cylinder head F25 (X3).
SOS Malfunction Is Displayed In Kombi Sporadically.
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After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display). One or more of the fault codes below may be stored in the TCB or Combox control unit: 0xB7F32B - GSM Antenna: Open Circuit 0xB7F31F - GSM Antenna: Short to ground 0xB7F31E - GSM Antenna: Open Circuit A signal error is identified during the aerial self-test performed by the TCB (Telematic Control Box or the Combox).
N20 - The Service Engine Soon Light is On with DME Fault 118602 Stored.
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The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic
N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine.
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When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. CAUSE When the vehicle is parked overnight the engine oil pressure will equalize and may leak past the turbo charger exhaust side turbine seal.
SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15...
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dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
This Service Information bulletin supersedes SI 12 33 14 dated December 2015.
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SUBJECT Fault Code 1D2008 Stored in DME. The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.
February 2016 Engine Technical Service This Service Information Bulletin supersedes SI B11 16 15 dated September 2015...
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SUBJECT N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. CAUSE When the vehicle is parked overnight the engine oil pressure will equalize and may leak past the turbo charger exhaust side turbine seal.
Whistling Noise Coming from the Center Vent - A/C is Off .
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A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
SI B16 15 14 January 2016 Fuel Supply Systems Technical Service.This Service Information bulletin supersedes SI B16 15...
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14 dated December 2014, designates changes to this revision. SUBJECT NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak . The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm. CAUSE: Contamination of the NVLD pressure switch diaphragm and/or the contamination of the NVLD dust filter.
N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME.
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INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME. Correct part numbers and applicable production dates: P/N 13 64 7 639 994 is for all vehicles produced from 7/2013 P/N 13 64 7 597 870 is for all vehicles produced from 1/2011 to 7/2013 P/N 13 53 7 568 607 is for all vehicles produced to 1/2011 It is good practice to verify that the part number being removed from the engine matches the new injector part number, until further notice. When the ETK data is corrected, a notification will be distributed.
The Service Engine Soon Lamp On with Post Oxygen Sensor Faults Stored.
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The Service Engine Soon (MIL) lamp is on and the following faults are stored in the DME fault code memory. BN2000 (E-Series) vehicles: * 2D22: Oxygen sensor downstream of catalytic converter, electric: open circuit BN2020 (F-Series) vehicles: * 12AB04: Oxygen sensor downstream of catalytic converter, electric: open circuit * 12AC04: Oxygen sensor downstream of catalytic converter 2, electric: open circuit These faults may occur sporadically after a long MSA engine stop. Unfavorable DME software diagnostics (fault is erroneous) This software error affects vehicles produced from 3/2013 to 6/2013, as well as older vehicles which have been programmed during service work to a current integration level of Xxxx-13-03-5xx.
N55: Engine Difficult to Start at Cold Ambient Temperatures.
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The complaint may include any of the following symptoms: * The engine stalls immediately after a cold start before driving away * The engine may run roughly or misfire after a cold start * The engine does not start cold or may take several attempts * To assist starting when cold, the accelerator may need to be depressed slightly and the idle speed raised for a few seconds so the engine does not stall This can occur most frequently at outside ambient temperatures between -15C and + 15C. It is possible that the Service Engine Soon (MIL) lamp is on with misfire fault(s) stored, but it is equally possible that there will be no faults stored in the DME. Unfavorable DME software Cold start or idling problems may arise due to poor fuel quality. The use of summer fuel during cold outside temperatures may also lead to such problems.
MN16 Engine: FC 2D9B Knock Sensor, Signal Is Stored in the DME.
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Certain areas of the US experience extremely cold climate conditions during the winter months, which can cause the Service Engine Soon lamp to illuminate while the engine temperature is increasing to full operating temperature. The following fault may be stored in the DME: ??FC 2D9B Knock Sensor, Signal CAUSE Unfavorable DME knock sensor diagnostic at outside ambient temperatures below -5 C
Oil Leak from Transfer Case.
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Oil is leaking from the transmission area, or oil seepage is noticed from the transmission/transfer case area during a service. CAUSE The leak can be misdiagnosed as a transmission fluid leak from either the mechatronics sleeve or transmission oil pan. The leak is actually coming from the transfer case (input or output shaft seal).
N55 Engine Failsafe - FC 120308 Boost Pressure Control, Plausibility: Pressure Too Low Stored in DME Fault Memory.
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INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode).
A customer may complain of a delay in engine response after decelerating at low road speeds and then reaccelerating.
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This can occur when the transmission remains in a high gear due to a delay in the transmission downshifting. This situation can be more noticeable while driving on roads with slight turns or with an increasing gradient. Unfavorable EGS and DME software
?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
N20 and N26 Engine: Various VANOS System Faults Stored in DME.
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The Service Engine Soon lamp is illuminated; Engine Malfunction warning is illuminated; and the vehicle has reduced power output. Various faults related to VANOS operation are stored in the DME. While performing the test plan, the results may appear to be inconclusive because the fault will not clear from DME Fault Memory. The ISTA/D diagnostic test plan does incorporate a VANOS bleed function, but it does not advise the technician to bleed the VANOS system after a VANOS or engine oil supply component replacement. CAUSE This is due to an error in the current level of ISTA/D. The error will be corrected with ISTA/D 2.41.0.
N55: Idle Fluctuates Briefly After a Cold Engine Start.
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Under certain engine cold starts, the engine idle may fluctuate during the first 10-20 seconds of operation before becoming stable. No faults will be stored in this situation, which will usually only occur at specific engine temperatures, making it difficult to reproduce in the workshop. Unfavorable DME software calibration
N52T/N55 with 8HP45: Delay in Engine Response.
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When slowing down to lower suburban road speeds and then accelerating, a delay in engine response may be experienced. This situation may be more noticeable when driving in a bend in the road or on roads with a rising gradient. Unfavorable EGS and DME software calibration
RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD.
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??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair. CAUSE The oil that serves as the separation medium of the Rain/Light Sensor (RLS) gel pad and the windscreen leaks out. Expose the Rain/Light Sensor (RLS) and properly clean the area of all oily residue. Note: The separating oil usually leaks only once from the pad at the RLS. Due to the small oil quantity in the gel pad, additional oil leakage is not plausible. Leaking oil does not impair the function of the RLS.
N20 Engine: Engine Oil Filter Application.
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INFORMATION The current version of EPC does not provide all available options for the engine oil filters that are used in the N20 engine. The illustrations below will help identify the proper engine oil filter application until the EPC is corrected. Vehicles produced prior to 6/2012 will be equipped with a black plastic oil filter housing (1). In this case, engine oil filter kit P/N 11 42 7 634 291 should be used. Vehicles produced as of 6/2012 and later will be equipped with a silver aluminum oil filter housing (1). In this case, engine oil filter kit P/N 11 42 7 640 862 should be used.
. INFORMATION To properly diagnose the customer's complaint, the applicable test plan for the misfire faults stored in...
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the DME must be performed to avoid repeat repairs. If a misfire fault is not stored in the DME memory and an engine related drivability complaint is received, follow the path below to manually start the misfire test plan (AT1214_TVD4_MISFIRE_20): 1. Perform a vehicle test. 2. Select "Function Structure." 3. Select "01 Engine." 4. Select "Engine electronics MEVD." 5. Select "Misfire detection." 6. Follow the steps in the test plan and select "Basic check (start)" first. Do not select "Additional check" at this time. 7. If the result of the "Basic check" indentifies a fuel system component failure, replace the identified component. If the result of the "Basic check" test plan was inconclusive, go to step 7. After the component replacement, perform the "Basic check" portion of the test plan again to verify if the diagnosis was correct and the vehicle condition has been rectified.
Intermittently, the engine idle speed may fluctuate up and down or cut off under any of the following circumstances,...
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without any relevant faults stored in the DME memory: * While driving off throttle (coasting) and braking at speeds below approx. 10 mph * While idling, low-speed maneuvering such as parking, or if the steering is turned to the full-lock position Unfavorable DME software
"Transmission Intermittently Goes into ""P"" or ""N"" after MSA Engine Start.
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The transmission can intermittently go into the Park (P) or Neutral (N) position after an MSA engine start without any customer influence. This problem is very sporadic, difficult to reproduce, and no relevant faults are stored. Unfavorable DME/EGS software"
?N20 Engine: Repeated Juddering or Surging While Accelerating.
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The vehicle judders or surges repeatedly while accelerating in hot ambient temperatures between 3,000 RPM and 5,000 RPM. The Service Engine Soon lamp is not illuminated, and no fault codes are stored in the vehicle memory related to this complaint. CAUSE The EPDW (electropneumatic pressure convertor) for the turbocharger wastegate valve is binding internally.
Delivery Stop: Crankcase Failure.
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A Delivery Stop has been issued on certain 2015 model year vehicles with N20/N26 engines produced from September 4, 2014 through October 21, 2014. These vehicles may have a crankcase failure. Approximately 145 vehicles are affected.
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: z 213901 - Power management: Reduction or shutdown of individual electrical consumer z 8040BD - Reset or deactivation of Terminal 30F z 8040B9 - De-activation of terminal 30B: Top start capability limit reached z 8020E8 - Reset or deactivation of terminal 30F z 800E89 - FRM: start capability limit reached with lights active during stationary mode z 93076B - Deactivation of terminal 30B: upper start capability limit reached z 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active z 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active z 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE z The check control message (ID 229) is caused by a heavily discharged battery. z The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). z In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. z Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. z The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
Service Action: Replace Emission Label.
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Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an "emissions" label which contains incorrect information pertaining to the 2015 model year. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at VDCs will be repaired prior to dealer delivery.
MTurbocharger Coolant Pump: Fault Code 20A503.
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"Drive Faulty" message is displayed in the Check Control. Fault code 20A503 "Turbocharger coolant pump, self diagnosis: Signal implausible" is stored in the DME. Unfavorable DME software application
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
"Transmission Intermittently Goes into ""P"" or ""N"" After MSA Engine Start.
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After an MSA engine start, the transmission intermittently goes into the Park (P) or Neutral (N) position without any customer influence. This problem can be sporadic, difficult to reproduce, and no relevant faults are stored. Unfavorable DME/EGS software"
NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak.
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The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: z FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm CAUSE Contamination of the NVLD pressure switch electrical contacts
N20, N26 Service Engine Soon Light On: Fault Code 1B9702 is Stored.
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The Service Engine Soon light (MIL) is on with only the following fault stored in the DME: ? 1B9702: Engine switch-off time, timer, instrument panel timer DME, Comparison: Value of instrument panel timer too low while engine is running This fault will not cause any engine running or drivability problems. Unfavorable instrument cluster and DME software
Fault Code 1D2008 Stored in DME.
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The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.
Engine Intermittently Will Not Start at Very Low Outside Temperatures.
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The engine will not start at times at very low outside temperatures (-4F/-20C and colder); however, the battery state of charge is correct and the starter turns the engine over properly. This starting difficulty is most likely to occur after shutting the engine off briefly for 5 or 10 minutes, such as when refueling. The following faults are most likely stored in the DME: N20 engine: ? 1B5202 - Terminal 15N_1: No voltage? 1B5302 - Terminal 15N_2: No voltage ? 1B5402 - Terminal 15N_3: No voltage N52T engine: ? 1B5102 - Terminal 15N_3: line from CAS, electric: short circuit to earth ? 1B5501 - Terminal 15N: No voltage ? 1F0601 - Terminal 15N from CAS, switching delay: Switches too lateN55 engine: ? 1B5202 - Terminal 15N_1: No voltage? 1B5302 - Terminal 15N_2: No voltage ? 1B5402 - Terminal 15N_3: No voltage In addition, other engine electronic power supply-related faults could be stored for components such as VANOS solenoids, camshaft sensors, engine oil pressure sensor, engine oil pressure control valve, engine oil level sensor, etc. At very low outside temperatures, low levels of moisture present inside the power distribution module (PDM) can freeze the internal micro-relay contacts.
ConnectedDrive/BMW Assist System Diagnosis Information.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
Various Electrical Faults Caused by Shorted K-CAN2.
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One or more of the following situations can occur when the K-CAN2 wiring in the vehicles is shorted. ? There is no communication with any K-CAN2 control modules during an ISTA vehicle test. The following control modules are on the K-CAN2: ZGM - Central Gateway Module FRM - Footwell Module CAS - Car Access System Headunit - Radio/Navigation ComBox/TCB - Telematic Control Module FZD - Roof Function Center Module JBE - Junction Box Electronics * The transmission will not engage a gear when with the engine running. * The vehicle sporadically does not start. * In rare cases, the vehicle may stop running while driving. When the K-CAN2 is shorted, the vehicle will store many line and communication faults for the K-CAN2, including the following: * JBE - C9140D No message, receiver JBE, transmitter CAS * JBE - C90468 K-CAN2; Communication fault * ZGM - CD0468 K-CAN2: Communication fault * ZGM - CD1400 Message incorrect, receiver ZGM, transmitter JBE * CAS -D9045F K-CAN2: Line fault * CAS - D90468 K-CAN2: Communication fault * FZD - DE8468 K-CAN2: Communication fault * TCB - E14468 K-CAN2: Communication fault * TCB - E1445F K-CAN2: Line fault * NBT - E1C468 K-CAN2: Communication fault * FRM - E5845F K-CAN2: Line fault * FRM - E58468 K-CAN2: Communication fault The wiring harness gets pinched between the instrument panel and the locating tab on the passenger side of the instrument panel. K-CAN2 High - GE/RT (Yellow/Red) K-CAN2 Low - GE/BR (Yellow/Brown).
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shut
External Engine Oil Leaks and Repairs.
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During the vehicle's operational life, normal engine oil seepage or sweating, in addition to accumulated road dust, dirt and grime in the engine compartment can cause the appearance of a more severe oil leak. This is further exaggerated by residual oil that remains on the engine assembly after maintenance services are performed, e.g., oil filter changes, "engine oil top-offs," etc. If this visual appearance of accumulated oil on the engine assembly as an "active leak" is misinterpreted, unnecessary gasket repairs/replacements will result. Specifically, our analysis of the claim-related data for vehicles equipped with the engines noted in this bulletin is showing an above-average number of engine gasket repair/replacement claim submissions. The purpose of this bulletin is to provide your workshop with information and a procedure that will help in identifying engine oils leaks that do and do not require a repair.
?N20 and N26 Engine: Various VANOS System Faults Stored in DME.
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The Service Engine Soon lamp and Engine Malfunction warning are illuminated, and the vehicle has reduced power output. This situation can occur as a customer complaint, or after performing repairs to the engine valve train assembly. One or more of the following faults is stored in the DME. F10, F25, F30, F31 and F34: 131401 VANOS, exhaust, starting from cold: Non-adjustable 131501 VANOS, intake, starting from cold: Non-adjustable 131808 VANOS, exhaust, starting from cold: Position not reached 131908 VANOS, intake, starting from cold: Position not reached 130104 VANOS, intake, control fault, camshaft jammed 130304 VANOS, exhaust, control fault, camshaft jammed 130308 VANOS, exhaust, control fault, position not reached 130108 VANOS, intake, control fault, position not reached E84 and E89: 2D54 VANOS, exhaust, starting from cold: Non-adjustable 2D55 VANOS, intake, starting from cold: Non-adjustable 2D56 VANOS, exhaust, starting from cold: Position not reached 2D57 VANOS, intake, starting from cold: Position not reached 2D60 VANOS, exhaust, control fault, camshaft jammed 2D5A VANOS, intake, control fault, camshaft jammed 2D5B VANOS, intake, control fault, position not reached 2D61 VANOS, exhaust, control fault, position not reached If one of the applicable faults listed above is not stored in the DME fault memory then continue troubleshooting with the applicable test plan for the fault(s) stored. CAUSE This is due to a diagnostic programming error in the DME.
Fault Code 1D2008 Stored in DME.
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The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.
"N20 and N55 Engine: Engine Oil Filter Application for Plastic Oil Filter Housing.
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The current version of EPC does not provide all available options for the engine oil filters used in the N20 and N55 engines produced with a ""plastic"" oil filter housing. The illustration below will help identify the proper engine oil filter application until the EPC is corrected."
N20 and N26 Engine: Oil Leaks from Cylinder Head Cover.
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There is an engine oil leakage under the vehicle, or the vehicle smells of engine oil. The cylinder head cover gasket is leaking engine oil due to loose retaining bolt(s).
SUBJECT N20, N26, and N55 Engines with Injector Electrical Faults.
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Any of the following symptoms could occur simultaneously with injector electrical faults stored in the DME: z After the engine is turned off for a short time, it can no longer be started; however, the starter motor turns. z The engine starts but immediately cuts off. z The engine runs erratically or lacks power. z The Service Engine Soon light (MIL) may be on with several poetential faults stored. The DME has malfunctioned due to an internal fault.
This Service Information bulletin supersedes SI B12 35 14 dated December 2014.
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designates changes to this revision SUBJECT N20, N26 Service Engine Soon Light On: Fault Code 1B9702 is Stored. The Service Engine Soon light (MIL) is on with only the following fault stored in the DME: z 1B9702: Engine switch-off time, timer, instrument panel timer DME, Comparison: Value of instrument panel timer too low while engine is running This fault will not cause any engine running or drivability problems. Instrument cluster software error.
SUBJECT DME Internal and Valvetronic Faults Set at Cold Ambient Temperatures.
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The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. The MIL will only come on if the fault has been detected on two (or more) consecutive drive cycles. The following fault codes may be stored in the DME: E Seriesz 36AE - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 2DE2 - Valvetronic, actuation, voltage phase: Line disconnection z 2DE3 - Valvetronic, actuation, volt phase: Line disconnection z 2DE4 - Valvetronic, actuation, volt phase: Line disconnection F Seriesz 1F0905 - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 135B10 - Valvetronic, actuation, voltage phase: Line disconnection z 135B11 - Valvetronic, actuation, volt phase: Line disconnection z 135B12 - Valvetronic, actuation, volt phase: Line disconnection Engine performance and driving characteristics are not affected. DME software diagnostic sensitivity.
SUBJECT N20 and N26 Differential Pressure Sensor Fault 195002 Stored in DME.
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The Service Engine Soon (MIL) light is on with the following differential pressure sensor fault stored: z 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.
SUBJECT Deleting DME Adaptations After Crankshaft Sensor-related Repairs.
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The erroneous misfire faults are stored, and the Service Engine Soon light (MIL) illuminates The ISTA Service Function to delete the DME adaptations fails to clear the crankshaft incremental wheel adaptation, depending on the current DME software version. This adaptation must be cleared whenever the following repairs are made: 1. Replacement of the crankshaft position sensor 2. Replacement of the incremental sensor wheel on the crankshaft 3. Replacement of the crankshaft 4. Replacement of the crankcase (block) with pistons 5. Replacement of the engine assembly Due to slight tolerance differences with the new replacement hardware and the original learned crankshaft position, values could cause cylinder balance calculation errors by the DME. DME software (the incremental wheel adaptation cannot be cleared)
Various Electrical Faults Caused by Shorted K-CAN2 This Service Information bulletin supersedes SI B61 18 14 dated July 2014.
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One or more of the following situations can occur when the K-CAN2 wiring in the vehicles is shorted. There is no communication with any K-CAN2 control modules during an ISTA vehicle test. The following control modules are on the K-CAN2: ZGM - Central Gateway Module FRM - Footwell Module CAS - Car Access System Headunit - Radio/Navigation ComBox/TCB - Telematic Control Module FZD - Roof Function Center Module JBE - Junction Box Electronics The transmission will not engage a gear when with the engine running. The vehicle sporadically does not start. In rare cases, the vehicle may stop running while driving. When the K-CAN2 is shorted, the vehicle will store many line and communication faults for the KCAN2, including the following: JBE - C9140D No message, receiver JBE, transmitter CAS JBE - C90468 K-CAN2; Communication fault ZGM - CD0468 K-CAN2: Communication fault ZGM - CD1400 Message incorrect, receiver ZGM, transmitter JBE CAS -D9045F K-CAN2: Line fault CAS - D90468 K-CAN2: Communication fault FZD - DE8468 K-CAN2: Communication fault TCB - E14468 K-CAN2: Communication fault TCB - E1445F K-CAN2: Line fault NBT - E1C468 K-CAN2: Communication fault FRM - E5845F K-CAN2: Line fault FRM - E58468 K-CAN2: Communication fault The wiring harness gets pinched between the instrument panel and the locating tab on the passenger side of the instrument panel. Connector X18*2b not fully connected (located above rear distribution box in trunk) K-CAN2 High - GE/RT (Yellow/Red) K-CAN2 Low - GE/BR (Yellow/Brown).
N20 - The Service Engine Soon Light is On with DME Fault 118602 Stored.
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The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic.
Shudder from the Driveline on Vehicles with xDrive.
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There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. CAUSE Possible multiple root causes related to the engine, wheels & tires, suspension components or internal wear on the clutch plates of the xDrive transfer case.
?N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine.
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When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. Engine oil leakage into the induction system and/or the turbo charger assembly.
"Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed.
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Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. Remove the engine oil label (located in the front or rear of the hood)."
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can occur. The check control message (ID 229) is caused by a heavily discharged battery. ? The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). ? In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. ? Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. ? The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting down certain electrical consumers.
Valve Stem Replacement with Wheel Electronics.
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INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] Page 1 of 3 Page 1 of 1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 Page 1 of 3 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored. When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE ? The check control message (ID 229) is caused by a heavily discharged battery. ? The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). ? In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. ? Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. ? The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting down certain electrical consumers.
"Delivery Stop: Remove Engine Oil Label.
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Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/248...9/3/2016 Page 2 of 2"
The plastic oil filter housing may fail and lead to an internal and/or external engine oil or coolant leak.
N20 Engine: Repeated Juddering or Surging While Accelerating.
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The vehicle judders or surges repeatedly while accelerating in hot ambient temperatures between 3,000 RPM and 5,000 RPM. The Service Engine Soon lamp is not illuminated, and no fault codes are stored in the vehicle memory related to this complaint. CAUSE The EPDW (electropneumatic pressure convertor) for the turbocharger wastegate valve is binding internally.
USB CABLE: BATTERY DISCHARGE/AUDIO FAILURE/RADIO RECEPTION.
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No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: o Battery discharge when engine off. o Caution, no acoustic warning signals. Non BMW approved (third-party supplier) USB cable plugged into the USB port.
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT.
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Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored. Note: Air conditioning output is also reduced upon MSA stop and is not restored for similar reasons.
"N20 ENGINE OIL FEED LINE TO THE TURBOCHARGER: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES.
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When starting a cold engine, a ""plume of blue smoke"" can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. There is no engine malfunction light illuminated (no"" turbocharger boost faults are stored) and no drivability issues are detected. When the vehicle is parked overnight the engine oil pressure will equalize, this may cause engine oil to leak past the turbocharger ""exhaust side"" turbine seal."
ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated...
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July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the...
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injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change:...
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indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
"? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010.
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. The Service Engine Soon lamp is illuminated. The following fault codes may be stored in the DDE: N47T/N57T engine 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 245800 - particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) M57Y engine 480A Particle filter system - filter is heavily contaminated. (exhaust backpressure is too high) 481A Particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) CAUSE 1. Faults with the exhaust system that affect the monitoring of the DPF by the DDE 2. Unfavorable recent driving profile INFORMATIOM During normal driving, there is a continuous regeneration of the diesel particulate filter that takes place at exhaust-gas temperatures between 280 and 350C (slower oxidation process). The soot particles can only be burned off when the required exhaust-gas temperature has been reached. Under certain driving conditions (i.e., prolonged short trips or an exhaust system which never reaches soot burn-off temperatures), the DPF can become restricted. The DDE will initiate periodic regeneration automatically, at the latest after 600 miles. In vehicles making many short distance journeys, periodic regeneration takes place after only 250-500 miles. The Digital Diesel Electronics control unit evaluates the time for periodic regeneration from the following values: average distance driven average driving speed temperature in the diesel particulate filter values from the exhaust pressure sensor The DDE initiates the regeneration process by decreasing incoming air by the throttle valve, and one or two post injections are executed. This heats the exhaust-gas temperature to approx. 600 C . When the exhaust temp reaches this point: The soot is burned off with the residual oxygen. The
"? DIESEL PARTICULATE FILTER (DPF) CLEANING .
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The following performance issues may be noticed by the customer: CC-Message ""Drive faulty"" Engine jerking or a lack of power over the whole engine speed range Malfunction indicator lamp (MIL) is illuminated The following fault codes may be stored in the DDE: N47T/N57T engine Main Faults: 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 258300 - Exhaust backpressure sensor, Signal: Signal too high Secondary Faults: 244C00 - Charging pressure control, control deviation: charging pressure too low/positive deviation 25DA00 - Exhaust gas difference pressure sensor particle filter, Signal: short circuit to plus pole M57Y engine Main Faults: 480A particle filter system 481A particle filter system Secondary Faults: 4530 charging pressure control, control deviation 429A charging pressure control low pressure stage, control deviation Clogged DPF."
?N20 AND N26 ENGINE: HIGH PITCHED WHINING NOISE FROM LOWER ENGINE AREA .
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Whining noise from the lower engine area near the engine oil pump that increases frequency when increasing the engine RPM. Wear on the engine oil pump chain drive sprockets.
TURBO BOOST ACTUATOR ROD LOOSE (DIESEL): Limited engine performance (lack of boost) with a Malfunction Indicator Lamp...
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(MIL) illuminated.
MIL IS ON WITH DME FAULT 195014 - DIFFERENTIAL PRESSURE SENSOR: The Malfunction Indicator Lamp (MIL) is illuminated and...
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the following fault is stored in the Digital Motor Electronics (DME) fault memory:
N20 Engine Coolant Thermostat: Limited Warranty Extension to 10 Years/120,000 Miles
N20 ENGINE OIL FEED LINE TO THE TURBOCHARGER:Within the BMW model vehicles listed above, BMW of North America, LLC (BMW...
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NA) is extending the limited warranty for the engine oil feed line to the turbocharger
Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil...
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capacity specification for all vehicles with the N63R engine and xDrive.
BMW: DUE TO TRANSMISSION OIL HEAT EXCHANGER'S FAULTY THERMOSTAT OR ENGINE FAULTY CHARACTERISTIC MAP THERMOSTAT, ENGINE...
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COOLANT FAILS TO REACH OPERATING TEMPERATURE, WITH LOW HEAT OUTPUT AND SERVICE ENGINE SOON LIGHT COMES ON. NO MODEL YEARS LISTED. *PE
BMW: SELECTIVE CATALYST REDUCTION MODULE (SCR) HAS A STORED FAULT, PRESSURE BUILD UP IS LOW, CAUSING SERVICE ENGINE SOON LIGHT TO ILLUMINATE.
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*
BMW: MALFUNCTION WARNING LIGHT FOR ENGINE IS ILLUMINATED DUE TO PURGE AIR SYSTEM MICRO LEAKAGE AND VENTILATION OF FUEL TANK FROM CONTAMINATION.
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*PE
BMW: CALCULATION ERROR BY SCR MODULE SOFTWARE OF DEF LINE PRESSURE CAUSING SERVICE ENGINE SOON LIGHT (MIL) TO ILLUMINATE.
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*PE
BMW: DUE TO DEBRIS ENTERING OIL PASSAGE OF ENGINE, IT WILL KNOCK AND LOSE POWER, DURING CYLINDER HEAD MATING SURFACES...
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AND CLEANING OF ENGINE BLOCK AFTER REPAIR TO ENGINE. *PE
BMW: SERVICE ENGINE AND ENGINE MALFUNCTION LIGHT ILLUMINATES.
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VEHICLE MAY HAVE REDUCED POWER OUTPUT. FAULT CODE MAY NOT CLEAR FROM DME FAULT MEMORY. *KB UPDATED ON 11/8/2013. *KB UPDATED 2/21/2014 *JS UPDATED 3/11/14. *PE
BMW: WHEN TRANSMISSION IS IN HIGH GEAR, DUE TO DELAY IN DOWNSHIFTING, THE ENGINE HAS A DELAY RESPONSE AFTER...
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DECELERATING AT LOW SPEEDS AND THEN REACCELERATING. MODELS F25 (X3), F10 (5 SERIES), F07 (5 GT), E70 (X5), E71 (X6). NO MODEL YEARS LISTED. *PE UPDATED 08/05/2014 *JS
BMW: SOME VEHICLE ENGINES MAY EXPERIENCE A DELAY IN RESPONSE TO ACCELERATION, AFTER SLOWING DOWN, DUE TO AN UNFAVORABLE SOFTWARE CALIBRATION.
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MODELS F10, 25, 07, E70, 71. NO MODEL YEARS LISTED. *PE
BMW: ON SOME VEHICLES, THE ALTERNATOR WOULD MALFUNCTION, DUE TO SPORADICALLY CHARGING OR NOT CHARGE AT ALL, ...
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INTERMITTENTLY, WHEN ENGINE'S AT OPERATING TEMPERATURE. MODELS F10, F25. NO MODEL YEARS LISTED. *PE
BMW: SERVICE ENGINE SOON LIGHT IS ON AND THE ENGINE HAS REDUCED POWER WITH TROUBLE CODES STORED.
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*RM UPDATED ON 4/24/2013. *KB
Electrical
64 bulletinsThe electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.
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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
Component-Specific Limited Warranty Extension.
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For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Leak Diagnosis Module with hose assembly (NVLD, shown) to: 15 years/150,000 miles as determined by the vehicle's original in-service date. For eligible MY 2017 BMW 530i Sedan and xDrive (B460) vehicles that are currently registered in the State of California (CA) or a State that has fully adopted the State of California PZEV/SULEV regulation (CT, ME, MD, MA, NJ, NY, RI, and VT), the standard component-related coverage for the NVLD is 15 years/150,000 miles. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Over time, the Leak Diagnosis Module (NVLD) (with connected hose) component material may fail, this can create a fine leak to develop in the Evaporative Emission Control System (EVAP). Should this occur, corresponding fault codes will be stored in the DME memory and the MIL (Malfunction Indicator Lamp) will illuminate.
A check control message for the restraint system appears.
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In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal 93094F - Knee airbag, front passenger: short circuit to negative terminal.
Component specific limited warranty extension.
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For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date.
TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G...
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and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular...
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communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer...
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be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...
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battery.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...
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battery.
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE.
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Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March...
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2019.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March...
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2019.
THE VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED.
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The customer's vehicle does not start due to a totally discharged battery.
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display.
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While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting bracket on the windshield; And/ or: The mounting bracket glued to the windshield is not installed correctly. The pictures below show both incorrect and correct installation. This picture shows the KAFAS camera installed in the bracket. Notice the spacing highlighted by the ""green lines"""
"NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing.
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If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will require REPLACEMENT of the head unit to restore operation. To prevent easy re-use of stolen Head units additional features are introduced with 11/15 ISTA/P software to bring NBT-EVO to a higher security level. In NBT-EVO the mechanism is called ""Trusted VIN"""
The Instrument Cluster Displays Various Check Control Messages.
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The instrument cluster displays various check control messages. Signal invalid. The wiring harness below the micro filter housing (right front area of the bulkhead) is damaged from washer fluid leaking into the harness.
SUBJECT Audio System Speaker Testing.
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For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
February 2016 General Electrical Systems Technical Service This Service Information bulletin supersedes SI B61 03 14 dated May 2015.
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SUBJECT Check Control Messages Related to Battery Charge during Cold Ambient Temperatures. On cold days (an outside ambient temperature below 15F), customers may notice a check control message related to the battery displayed on the instrument cluster and the control information display. The check control message (ID 229) is caused by a heavily discharged battery. The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit).
The Instrument Cluster Displays Various Check Control Messages.
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This includes messages for the PDC (Park Distance Control), DSC (Dynamic Stability Control) and windshield washer system. There can be many different fault codes stored in the vehice. Signal invalid. The wiring harness below the micro filter housing (right front area of the bulkhead) is damaged from washer fluid leaking into the harness.
THE INSTRUMENT CLUSTER DISPLAYS VARIOUS CHECK CONTROL MESSAGES.
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The instrument cluster displays various check control messages. THE INSTRUMENT CLUSTER DISPLAYS VARIOUS CHECK CONTROL MESSAGES. The instrument cluster displays various check control messages. This includes messages for the PDC (Park Distance Control), DSC (Dynamic Stability Control) and windshield washer system. There can be many different fault codes stored in the vehicle. The wiring harness below the micro filter housing (right front area of the bulkhead) is damaged from washer fluid leaking into the harness.
"""Increased battery discharge!"" CC Message upon Startup.
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CAUSE A software error in the Intelligent Battery Sensor causes an incorrect State of Charge (SoC) to be stored in the DME. The power management system then interprets this as a heavily discharged battery and informs the customer via a CC message. In reality, the battery does not have a problem."
Bolt for Tailgate Strut Holder Corroded.
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The customer may notice traces of corrosion on the bolt securing the tailgate strut. CAUSE Corrosion protection coating of the bolt was below BMW specifications.
"CHAMP2: Stored Radio Stations Deleted After Ignition Off.
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After ignition off, the stored radio stations (AM/FM and Satellite) are no longer available in: * Menu ""PRESETS"" * Functional bookmarks (buttons on the head unit) Error in the CHAMP2 head unit"
?100A Fuse in Rear Power Distribution Box Failed, Causing Electrical System Failure.
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Various functions of the electrical system fail. In rare cases, the vehicle cranks but may not start. The 100-amp fuse (F502) in the rear power distribution box (Z3), mounted on the battery, has failed.
"Rear Washer Pump Continues to Operate with Key Off.
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The rear washer pump continues to run after the vehicle is locked or unlocked with the key off. In some cases, turning the ignition on stops the pump from running. CAUSE The JBE (Junction Box Electronics) module fails as a result of voltage spikes caused by the door locks. One or more of the following faults may be stored: * JBE - ""8020A8 Window washer pump, rear: short circuit to ground"" * IHKA - ""E71452 CAS interface (status, central locking system, 0x2FC): Signal invalid"" * KOMBI - ""E12C1A Interface CAS (central locking and lid status, 0x2FC): Signal invalid"""
Advanced Onboard Battery Diagnostics.
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INFORMATION Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery in order to determine if the battery needs to be recharged or replaced, along with the remaining capacity of the battery. The analysis and testing of the battery's SoC (State of Charge) and SoH (State of Health) is now performed using ISTA (Integrated Service Technical Application) diagnosis. A separate test using a battery tester is no longer needed.
Water Leaks into Cargo Area.
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Water leaks into the cargo area and corrodes/damages electrical components. Note: In most cases, the customer is not aware of any water in the lower compartments of the cargo area, but complains of an electrical malfunction or failure, as a result of water intrusion. CAUSE ??Body seam sealer application inadequate ??The rear sunroof drains are dislodged.
?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
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BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
"?Rear Washer Pump Continues to Operate with Key Off.
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The rear washer pump continues to run after the vehicle is locked or unlocked with the key off. In some cases, turning the ignition on stops the pump from running. CAUSE The JBE (Junction Box Electronics) module fails as a result of voltage spikes caused by the door locks. One or more of the following faults may be stored: 4.Replace the JBE per ISTA Repair Instruction 61 35 107, ""Removing and installing or replacing junction box * JBE - ""8020A8 Window washer pump, rear: short circuit to ground"" * IHKA - ""E71452 CAS interface (status, central locking system, 0x2FC): Signal invalid"" * KOMBI - ""E12C1A Interface CAS (central locking and lid status, 0x2FC): Signal invalid"""
CHAMP2: Integrated Cooling Fan Is Noisy Intermittently.
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Intermittently, the cooling fan integrated in the CHAMP2 head unit (Radio Professional) is noisy. * More noticeable after the ignition is turned off * The cooling fan runs for approx. 6 minutes (until CHAMP2 enters sleep mode), depending on the ambient temperature Settings of the fan characteristics: the fan keeps running after the ignition is turned off
CHAMP2: Integrated Cooling Fan Is Noisy Intermittently.
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INFORMATION Do not replace parts and do not perform a repair attempt! Explain to the customer that this only happens at high ambient temperatures, which keep the fan running after the ignition is turned off. The fan stops running when the head unit enters sleep mode (after approx. 6 minutes). This Service Information will be updated as soon as a solution is available. A software solution is expected to be available with ISTA/P 2.49.0 in March 2013.
Advanced Onboard Battery Diagnostics.
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Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery in order to determine if the battery needs to be recharged or replaced, along with the remaining capacity of the battery. The analysis and testing of the battery's SoC (Stateof Charge) and SoH (State of Health) is now performed using ISTA (Integrated Service Technical Application) diagnosis. A separate test using a battery tester is no longer needed.
LED Low Beam Flashes Briefly After Ignition Switched ON.
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1. The low beam flashes briefly after the ignition is switched ON. This situation can be duplicated every time the vehicle is started. 2. One of the faults below is stored and currently present: 0xDA1411 - Signal (status of exterior light operation, 0x1AE) invalid, transmitter FRM / FEM / BDC 0xD9D411 - Signal (status of exterior light operation, 0x1AE) invalid, transmitter FRM / FEM / BDC Faulty LED main light module (LHM2)
LED Headlight Malfunction.
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1. The LED headlight on one side malfunctions. 2. One headlight flickers on and off while driving (problem is sporadic). 3. The Check Control message indicates the parking light or driving light is defective. One or more of the following faults can be stored: 805980 Low-beam headlight defective 805981 High-beam headlight defective 8044BB Right-hand LED main light module (LHM2) implausible low-beam headlight function status 8044BA Left-hand LED main light module (LHM2) implausible low-beam headlight function status CAUSE The situation above is caused by a poor connection at the LED headlight connector or LED main light module.
Head-Up Display Is Too Dark.
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The Head-up Display (HUD) is too dark. Rain/light/solar/condensation sensor (RLSB) hardware error
WARRANTY INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks...
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or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require an individual punch time and an explanation on the repair order and in the claim comments Vehicle Programming and Coding When ISTA/P automatically reprograms and codes all the vehicle's control modules that currently do not have the latest software, and if control module failures occur during this programming procedure: ? Please claim this consequential control module-related repair work under the defect code listed in this bulletin with the applicable KSD2/AIR labor operations. Other Repairs Control module failures that occurred prior to this programming procedure and/or additional work is performed as a result of performing the ISTA diagnostics and related test plans: ? When covered under an applicable limited warranty, claim the control module-related and/or other repair work using the applicable defect code and labor operations in KSD2/AIR.
"VOLUNTARY EMISSIONS RECALL CAMPAIGN 17E-A02 - REPLACE ACTIVATED CHARCOAL FILTER AND NVLD SENSOR HOLDER This Service...
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Information bulletin replaces SI B16 01 17 dated March 2017 What's New: ? Bulletin type was changed from a Service Action to an Emissions Recall. The activated charcoal canister and or NVLD sensor holder may be damaged. AFFECTED VEHICLES This Emissions Recall Campaign affects F25 and F26 vehicles produced from February 2017 to March 2017 First check if a Recall Completion Label, SD 92-435 for this campaign is already attached to the underside of the hood on the right (passenger) rear close to the windshield. If the label is present, the Campaign has already been performed and no further action is necessary. Affected vehicles which require this Recall Campaign to be completed will show it as ""Open"" when checked either in AIR, the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. LABEL INSTRUCTIONS For California centers only: It is required by the California Code of Regulations that an executed orange ""Vehicle Emission Recall - Proof of Correction"" certificate (SD92-084, see illustration) be provided to each customer (for vehicles registered in the state of California), once the Recall on his or her vehicle has been completed. The activated charcoal canister and NVLD sensor holder are damaged Transportation damage."
Central Information Display Intermittently Dimming or Flashing Off/On.
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Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID.
Central Information Display Intermittently Flashes Off/On.
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Intermittently, the Central Information Display (CID) flashes off/on. Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher.
Automated Activation of Navigation System During PDI/QC1.
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INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system. Note: This VIN-specific NAV enabling code is then also automatically stored in the Repair Kit in the Aftersales Assistance Portal (ASAP). The automated INITIAL NAV enabling code request and activation of the navigation system will take no longer than 1 minute. After finishing "Delete Transport Mode," the navigation system in the vehicle will be active without entering the 20-digit INITIAL NAV enabling code manually or in ISTA. If the navigation system is not active and asking for the enabling code, turn off the ignition and wait for the head unit to enter sleep mode (approx. 3 minutes). After that, turn on the ignition again. The head unit will start up and the navigation system is activated. If the INITIAL NAV enabling code for first-time activation of the navigation system is not requested or delivered automatically, it still can be ordered manually through the Parts department and activated in the vehicle through the iDrive controller, by entering the 20-digit enabling code manually.
When Unlocking with Comfort Access the Outside Door Mirrors Are in the Wrong Position.
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The vehicle is locked with one remote key and then enters sleep mode. The vehicle is then unlocked using one of the outside door handles with the second remote key. The outside door mirrors do not move to the correct position. The seats do move into the correct position. CAUSE Software error in driver's seat module
Central Information Display Intermittently Dimming or Flashing Off/On.
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Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID.
"Airbag Warning Light: ACSM FC 930A60 Seat Occupancy Detection.
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According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive.
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INFORMATION Do not replace any parts. NOTE: First time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Check, with the vehicle connected to the diagnosis system ISTA. Refer to SI B65 30 09. Connect the vehicle to the diagnosis system ISTA and activate the navigation system. The code is entered when running the QC1 Pre-Delivery Check test module. Refer to SI B09 04 09. IMPORTANT: No programming is required. WARRANTY INFORMATION Not applicable since the first time activation of the navigation system is part of the QC1 process and cannot be claimed separately.
"""Increased battery discharge!"" CC Message upon Startup.
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CAUSE A software error in the Intelligent Battery Sensor causes an incorrect State of Charge (SoC) to be stored in the DME. The power management system then interprets this as a heavily discharged battery and informs the customer via a CC message. In reality, the battery does not have a problem."
"Instrument Cluster display is partially blank.
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INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Vehicle Programming and Encoding If a control module was working properly and it fails to program correctly or requires initialization, please claim this additional work with the applicable KSD2 labor operations under the defect code listed above. The diagnosis and repair of vehicles ""arriving"" with failed control modules or stored faults which will cause them to fail during programming cannot be claimed under the defect code listed in this bulletin. Other Repairs If other eligible and covered work is performed ""prior"" to programming and coding the vehicle, claim this work with the applicable defect code and labor operations listed in KSD2. "
This Service Information bulletin supersedes SI B62 03 15 dated April 2015.
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designates changes to this revision SUBJECT Door Open Message Displayed, Even Though Door Is Closed. While driving, a CCM (Check Control Message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. The FRM (Footwell Module) sees an incorrect door lock status caused by voltage variations in the door locks.
Grating or Scraping Noise When Turning Steering Wheel.
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There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. CAUSE When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette.
"Airbag Warning Light: ACSM FC 930A60 or 930A1C Seat Occupancy Detection.
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According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
INFORMATION ON THE OPERATION OF THE SMART OPENER.
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INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ( 2 Series Convertible) F25 (X3) F26 (X4) F30 (3 Series Sedan) F31 (3 Series Wagon) F32 (4 Series Coupe) F33 (4 Series Convertible) F34 (3 Series Gran Turismo) F36 (4 Series Gran Coupe) F48 (X1) F80 (M3 Sedan) F82 (M4 Coupe) F83 (M4 Convertible) F85 (X5 M) F86 (X6 M) G12 (7 Series) I01 (i3 Series) Vehicles with option code SA-0322 (Comfort Access) without M-Sport trim INFORMATION The smart opener (Contactless tailgate) operates as described below: Ignition key must be within 3 feet behind the vehicle, clear from any interference like a smartphone The customer must be at least an arms-length behind the vehicle Kick your foot forwards & backwards under the vehicle in one quick movement The taillights flash confirming that the trunk will open The trunk then successfully opens For more information an instructional video can be viewed which demonstrates the operation. Thanks to BMW of Tenafly for providing the video. tinyurl.com/Autotrunk1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016 Page 2 of 2 WARRANTY INFORMATION Not applicable. [ Copyright (c)2016 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016
The Instrument Cluster Displays Various Check Control Messages This Service Information bulletin supersedes SI B61 21 15 dated March 2016..
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The instrument cluster displays various check control messages. This includes messages for the PDC (Park Distance Control), DSC (Dynamic Stability Control) and windshield washer system. There can be many different fault codes stored in the vehicle. Signal invalid. The wiring harness below the micro filter housing (right front area of the bulkhead) is damaged from washer fluid leaking into the harness.
"N55 PRESSURE SWITCH - LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES.
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INFORMATION For the eligible vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the pressure switch, leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by the vehicle's original in-service date of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW NA will be sending VIN-specific customer notification letters in a phased release."
"N20 PRESSURE SWITCH - LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES.
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INFORMATION For the eligible vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the pressure switch, leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by the vehicle's original in-service date Note: This bulletin is notice of a ""limited warranty extension."" This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW NA will be sending VIN-specific customer notification letters in a phased release."
"NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing This Service Information bulletin supersedes SI B65 13 16 dated July 2016..
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If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will set a fault in the Head Unit (NBT-EVO), Fault Code ""B7F87A: Burgler Actively Registered / Component Protection Active"" This will require REPLACEMENT of the head unit to restore operation. To prevent easy re-use of stolen Head units additional features are introduced with 11/15 ISTA/P software to bring NBT-EVO to a higher security level. In NBT-EVO the mechanism is called ""Trusted VIN"""
The Instrument Cluster Displays Various Check Control Messages This Service Information bulletin supersedes SI B61 21 15 dated August 2016.
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The instrument cluster displays various check control messages. Signal invalid The wiring harness below the micro filter housing (right front area of the bulkhead) is damaged from washer fluid leaking into the harness.
CENTRAL INFORMATION DISPLAY INTERMITTENTLY FLASHES OFF/ON This Service Information bulletin replaces SI B65 23 14 dated December 2014.
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Intermittently, the Central Information Display (CID) flashes off/on. Voltage supply error from the Head unit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher
"AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION.
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According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Front passenger seat occupancy detection transmitting fault (moisture)"" is stored. The fault may or may not currently be present. The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
Grating or Scraping Noise When Turning Steering Wheel.
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There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette.
SERVICE ACTION: REPLACE ACTIVATED CHARCOAL FILTER AND NVLD SENSOR HOLDER.
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What's New: ? Description of the problem and the procedure is clarified. The activated charcoal canister and NVLD sensor holder are damaged. Transportation damage.
SERVICE ACTION: REPLACE ACTIVATED CHARCOAL FILTER AND NVLD SENSOR HOLDER What's New: ? Procedure, parts and warranty added.
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The activated charcoal canister and or NVLD sensor holder may be damaged. Transportation damage.
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after...
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cycling the ignition.
BMW: ON SOME VEHICLES, WHEN STARTING, LOW BEAM, WITH 0552 OPTION, WOULD BRIEFLY FLASHES, DUE TO A FAULTY LED MAIN LIGHT MODULE THAT NEEDS REPLACING.
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MODEL 2008-14 F01, F02, F06, F07, F10, F12, F13, F25. *PE
BMW: BATTERY HAS AN INCREASED DEMAND DUE TO DEVELOPEMENTAL PROCESS OF THE ELECTRICAL SYSTEM.
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THIS IS CAUSING THE BATTER TO NEED TO UNDERGO AN ENERGY DIAGNOSIS. *KB
BMW:VARIOUS FUNCTIONS OF THE ELECTRICAL SYSTEM FAIL.
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IN RARE CASES, THE VEHICLE MAY NOT START. ONE OF THE 100-AMP FUSES IN THE REAR POWER DISTRIBUTION BOX (X3) MOUNTED ON THE BATTERY HAS FAILED. *JS UPDATED ON 4/25/2013. *KB
Infotainment
61 bulletinsAfter programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly...
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fails.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
Butt connector for repairing a plug connection.
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The ?top up coolant? message is displayed in the central display (CC message ID 166). When checking the cooling system there are no leaks found and the expansion tank is filled to the proper level.
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.
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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.
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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
THE INSTRUMENT CLUSTER DISPLAYS VARIOUS CHECK CONTROL MESSAGES INSTRUMENT CLUSTER DISPLAYS VARIOUS CHECK CONTROL...
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MESSAGES: This Service Information Bulletin (Revision 7) replaces SI B61 21 15 dated October 2018. The instrument cluster displays various check control messages.
Service Action: CIC - Install Navigation Road Map Database 2013.
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Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
BLACK SPOT IN THE CENTRAL INFORMATION.
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This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: ? Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode.
HeadUp Display does not Show Full Street Names.
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INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!
Bluetooth Connection Failures.
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There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception.
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Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI B65 19 15).
NBT Head Unit Aborts Import of CD.
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While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014.
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SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.
?Clock gains or loses time.
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The time displayed in the KOMBI (instrument cluster) may gain or lose a few minutes each week. Internal KOMBI calculation error.
?VERTICAL LINES IN HEAD-UP DISPLAY.
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Run diagnostics and if display is found to be damaged, replace Head-Up display.
Service Action: CIC - Install Navigation Road Map Database 2013.
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The Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
"Service Action: CIC - Install Navigation Road Map Database 2013.
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Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD). Note: The INITIAL enabling code ""FSC CIC map, N. America 2013 INITIAL"" is necessary to start the installation process and to activate the road map database."
Daytime Running Light Does Not Switch ON.
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The DRL (Daytime Running Light) is off and cannot be switched on after importing the personal profile from another vehicle. The CID (Central Information Display) display shows that it is active. CAUSE Software error when importing the personal profile from a vehicle which has a different head unit
MTelephone: Phonebook Does Not Transfer to the Vehicle.
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The telephone book does not transfer to the vehicle after the pairing process is completed. CAUSE Software error in the head unit
Telephone: Phonebook Does Not Transfer to the Vehicle.
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The telephone book does not transfer to the vehicle after the pairing process is completed. CAUSE Software error in the head unit.
Basic Instrument Cluster: Display Is Intermittently Inoperative.
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The display in the basic instrument cluster is intermittently inoperative. The following fault codes are stored in the instrument cluster: * B7F6B4 "Instrument cluster: Error in the display unit when switching off (NO SIGNAL)" and/or * B7F6AA "Display switch-off error when starting up" Software error in the instrument cluster
Traffic Information Is Inoperative.
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The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.
Service Action: Bluetooth Software (KISU Data) Update.
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This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this service action to be completed prior to customer delivery.
iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information.
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INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.
Headunit High Is Constantly Resetting.
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After connecting a mobile device via Bluetooth, the Headunit High (HU-H) constantly resets. This is because the mobile device paired/connected to the vehicle contains one or more emails with 30 or more recipients. Note: In this situation, a reset is when the HU-H shuts down and then turns back on. CAUSE Software error in the HU-H.
Headunit-High: Navigation Road Map Installation After Replacement.
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When replacing the HU-H, the road map database version that was in the defective HU-H must be installed in the new HU-H.
Enabling Code FSC/SWT - Enabling the Navigation System Map at QC1.
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The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. INFORMATION New vehicles come equipped with a navigation road map that must be enabled via an enable code (FSC). This process is part of the QC1 Pre-Delivery Check performed with the ISID (ISTA Diagnosis). IMPORTANT: There is no programming involved!
Instrument Cluster Outside Temperature Display Implausible.
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INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Eligible and Covered Work/Repairs To submit a claim for the repair of a verified defect in materials or workmanship, please following the established and applicable warranty policy and procedures together with the using corresponding defect code and labor operations provided in the KSD2.
HU-H: Headunit Resets Intermittently or Permanently.
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The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H
"Instrument Cluster display inoperative FC B7F689.
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The Instrument Cluster (Kombi) is intermittently inoperative with fault code B7F689 ""display backlighting and graphics PCB switched off"" stored. Kombi software."
Navigation CIC vehicle positioning temporarily incorrect.
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The Navigation system may temporarily display the vehicle in the wrong location. This mainly occurs on short sections of road and the vehicle position may take 2 or more minutes to be shown correctly. Invalid calculation in the CIC head unit.
Instrument Cluster display is partially blank.
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The Instrument Cluster (Kombi) lower display may be intermittently blank. The Board Computer, Ambient Temperature and Check Control Messages will not display. Instrument Cluster software error.
One or both of the situations listed below may be encountered: ? Android device connection stability (dropped calls) ?...
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Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer Initiated Software Update) software is available on the TIS website. This software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation.
"MSUBJECT iPhone and iOS 8.x Information.
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INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the phone back on. z The customer then enters the vehicle, but does not unlock the phone prior to turning the vehicle on. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20701.1.M840115....3/2/2015 Page 2 of 2 Result: z The phone reconnects to the Bluetooth system (normal). z However, the contact list is not transferred (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle, he or she must unlock the phone at least once (passkey). With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the ""Attachment"" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following website: www.miniusa.com/bluetooth NOTE: This SI will be updated as new information is received. "
This Service Information bulletin supersedes SI B65 24 13 dated January 2014.
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designates changes to this revision SUBJECT Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive. INFORMATION Do not replace parts and do not program the vehicle for this issue. First-time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Inspection (PDI), with the vehicle connected to the ISTA diagnosis system. Refer to SI B65 22 14. WARRANTY INFORMATION Not applicable since the first time activation of the navigation system is part of the QC1 process and cannot be claimed separately. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20588.1.B652413....3/2/2015
NAV Road Map Installation Using USB Stick.
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INFORMATION The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. ? 32GB USB stick is necessary ? Desired NAV road map version can be retrieved from the HDD-Update console PROCEDURE 1. Copy the desired NAV road map from the HDD-Update console onto a 32GB USB stick. Refer to Attachment. 3. When prompted, enter the 20-digit enabling code. 4. Start the NAV road map installation and follow the on-screen instructions. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment B651015_Attachment.
HU-H: Headunit Resets Intermittently or Permanently.
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The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H
"USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT.
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Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: ""Title cannot be reproduced"" ""Is being read"" (but never plays back any audio) CAUSE Media with data files stored in more than 32 directories or 32 subdirectories within a directory. Media with a large number of files. Media exceeds total storage capacity of 32 GB."
"NBT NAVIGATION DOES NOT ROUTE ON TOLL ROADS.
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NBT Navigation does not provide routes that include certain toll roads. CAUSE Roads that have toll lanes ""without a cash option"" where not utilized for routing in NBT map data versions: NEXT 2015-1 NEXT 2015-2 NEXT 2016-1 As an enhancement, the NEXT 2017-1 map release now provides information about toll lanes ""without cash option"". UPDATE Install new map data."
CID Split Screen Always Changes Back to Compass Display.
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This Service Information bulletin Replaces SI B65 20 16 dated June 2016. After starting the vehicle, the Control Display (CID) right side (split screen) display does not stay on the last selection made by the driver. Within 30 seconds of starting the right side of the display changes by itself to the compass view. Software error (Head Unit NBT-EVO ID5) was introduced with ISTA/P V3.58.0 (16-03-502 I Level).
ERRONEOUS SERVICE INCLUSIVE CBS DISPLAY.
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After pre-delivery check or after instrument cluster exchange, BMW Service Inclusive is displayed although the vehicle does not feature the optional Service Inclusive coverage. Instrument Cluster display error
The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the...
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cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
SERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE.
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What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ? Information: Removed scenario regarding new/unsold Z4s & X1s ? Procedure: Added info about COMBOX retrofit that it does not affect Bluetooth functionality ? Warranty: Added info that the correct flat rate labor operation that corresponds to the option the customer selected is claimed and removed information about Z4s & X1s . The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
TIME DISPLAY (CLOCK) ERROR IN INSTRUMENT CLUSTER.
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The clock on the basic instrument cluster (KOMBI) gradually loses time even after being reset. Power supply fluctuations cause the time to reset.
?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 .
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While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
?DELIVERY STOP: ACTIVATED CHARCOAL FILTER.
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A Delivery Stop has been issued on the BMW X3 and X4 produced from February 3, 2017 ? February 7, 2017 involving the activated charcoal filter and holding bracket. The filter and the bracket must be inspected for cracks and replaced if necessary. Approximately 333 vehicles affected by this stop are in dealer inventory. Vehicles which are affected will show the campaign as ?Open? when checked either in AIR or ISPA Next. Once the Warranty Vehicle Inquiry system is updated on Saturday, February 25, 2017 it will display the same information. The affected vehicles will be identified with the campaign description: STOP012094 B160117 Activated Charcoal Filter. This bulletin will be updated with repair instructions and warranty information as soon as they become available. For your convenience, a VIN list of affected vehicles is attached.
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
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irritating to the customer; or it is not possible to locate certain addresses, for instance:
THE INSTRUMENT CLUSTER DISPLAYS VARIOUS CHECK CONTROL MESSAGES: The instrument cluster displays various check control...
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messages.
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit...
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High 2 (NBT EVO) when:
NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or...
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the: Navigation system starts message is permanently displayed; or
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
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irritating to the customer; or it is not possible to locate certain addresses, for instance:
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones:...
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Samsung S6 and the S6 Edge.
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and...
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performing ISTA4 programming, there is no audio playback.
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an...
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implausible outside temperature reading.
NBT Head Unit High (HU-H) Resets Intermittently or Permanently
HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car...
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Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+).
CHECK CONTROL MESSAGE (CCM): ASSISTANCE SYSTEM RESTRICTED AFTER DELETING TRANSPORT MODE: The CCM assistance systems...
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restricted or pedestrian protection system failed is displayed after deleting transport mode.
BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source...
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randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.
HEAD UNIT HIGH RESETS WITH CONNECTION OF IPHONE 8, IPHONE 8+ OR IPHONE X
INSTRUMENT CLUSTER DISPLAY IS INTERMITTENTLY INOPERATIVE.
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BMW F25, AND F30 MODELS. *KB
Body & Paint
25 bulletinsThe basic conditions for initializing the power windows are not met.
The front sunroof glass seal has shrunk, creating a gap which can cause wind noise or excess water entry.
The customer complains of rattling noises from the rear window when driving on rough roads.
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018.
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Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
RATTLE NOISE FROM SUNROOF AREA: There is a rattle noise present from the area of the sunroof most commonly when driving...
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over rough road surfaces.
RATTLE/POPPING FROM TAILGATE AREA: There are two related but separate complaints (only one may be present at a time)...
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during driving especially on uneven surfaces. Clicking noises or squeaking noises from the area of the tailgate. Or a popping sound coming from the area of the tailgate.
Service Information March 2018 Drivers Assistance Remote Control Systems B66 23 17 Technical Service This Service...
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Information bulletin replaces SI B66 23 17 dated February 2018 CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE.
Delivery Stop: Rear Side Window.
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Delivery Stop has been issued on vehicles produced from August 13, 2015 through August 14, 2015. These vehicles may have had the rear side window adhesive incorrectly applied. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at ports of entry will be repaired prior to dealer delivery. This bulletin will be updated with instructions and warranty information when it becomes available. Please contact your field representatives if you have any questions. The affected vehicles can be identified with a ?Vehicle Comment? in DCS Warranty Vehicle Inquiry or ISPA Light with the description: ? Defect Code 0051760300, Delivery Stop, Rear Side Window, see SI B51 29 15.
Tailgate intermittently cannot be opened or closed.
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One or more of the following situations can occur, if the tailgate striker is not adjusted properly: ? The tailgate does not lock ? The tailgate does not remain locked ? The tailgate does not close ? The tailgate does not remain closed ? The tailgate does not open CAUSE The tailgate lock striker is not adjusted correctly.
Passenger Side Mirror Dimming Feature Operational Change.
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INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. The automatic dimming function will continue to be operational on the driver's side mirror and rear view mirror.
Comfort Access Sporadically Malfunctions.
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Any or all doors, including rear tailgate, cannot be opened from the outside door handle via CA (Comfort Access). Faults in CA for aerial short(s). Faults for door handle(s). Rapid opening and close (system overheating). No faults in the system and malfunction is sporadic or in a certain area; the situation is caused by interference to the signal.
Wind Noise: Helpful Diagnostic Hints.
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Wind noise may be heard from doors, windows, and mirrors, as well as all A, B and C-pillar support trim and the Panoramic sunroof. CAUSE Poor fitment of the seals and trim in the areas mentioned above
Stress Cracks in Headlight Lens Cover.
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CAUSE Premature failure in the front headlight lens cover material, caused by damaged hood bump stops or old design hood sealing.
Stress Cracks in Headlight Lens Cover.
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CAUSE Premature failure in the front headlight lens cover material, caused by damaged hood bump stops or old design hood sealing.
SUNROOF REPAIR KIT COMPONENTS.
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Based on feedback from technicians, it can be difficult to identify the individual components included with sunroof repair kits. In some cases complete sunroofs are replaced, when a sunroof repair kit could have been used. This bulletin covers the contents of the sunroof repair kits in order to help you identify the correct repair for the vehicle you are working on.
"This Service Information bulletin supersedes SI B51 29 15 dated August 2015..
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Both rear side ""fixed"" windows need to be replaced due to incorrect glue application, this may cause a water leak. AFFECTED VEHICLES This Service Action involves F25 (X3) and F26 (X4) produced from July 13, 2015 to July 14, 2015. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."
TAILGATE UNINTENTIONALLY OPENS.
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Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.
"HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION.
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Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Water inside the headlights can be caused by two situations: Water/moisture ingress into the headlight housing. Thermal conditions that result in the formation of condensation. Note: An important indication that the moisture issue is caused by ""condensation"" rather than a ""water leak"" into the headlight housing, there will be misting/condensation in ""both headlights."""
KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS.
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INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted visibility- weather conditions or parked vehicles Missing lamps on target vehicle Non-standard vehicle exterior surfaces Insufficient ambient lighting Abrupt motion of target vehicle.
DOOR CANNOT BE OPENED WITH COMFORT ACCESS: One or more doors are unable to be opened from the outside of the vehicle...
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using the Comfort Access System.
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
WATER LEAK NEAR ROOF FUNCTION CENTER (FZD): Dampness is noticed on the roof liner near the Roof Function Center and/or...
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the hands free microphone.
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener...
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operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener...
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operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
Brakes
19 bulletinsVisual Inspection of Brake discs/Rotors for new car deliveries
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without...
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brakes applied, noticeable at low speeds. The vehicle must be moving.
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017.
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Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.
"Service Action: Programming Update for Condition Based Service (CBS) Data.
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Due to a software error, the remaining distance to a brake service may be incorrectly displayed in the instrument cluster and/or control display. When the calculated distance for a brake service falls below 1243 miles, the range may be improperly displayed. VEHICLES AFFECTED: This Service Action involves certain X3 vehicles which were produced from July 2010 to September 2011. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 608. If code number 608 has been punched out, the campaign has already been performed. If code number 608 has not been punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action."
RATTLE NOISE FROM LOWER A-PILLAR.
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A rattle noise is present from the lower area of the A-Pillar. Due to a manufacturing error, the bolt securing the front door brake/stop to the A-Pillar may have loosened over time.
Vehicle Drifts to the Right when Traveling Straight Ahead.
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The customer complains the vehicle drifts to the right when traveling straight ahead, on an even road surface, without braking. This procedure does not apply for a steering wheel that is not centered when driving straight ahead. 1. Tires 2. Tolerance in the coil springs of the front axle
Brake Fluid Maintenance Service: 36-Month Interval.
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The CBS displays the first brake fluid service as a 36-month interval from the date of production instead of the appropriate 24-month interval.
Touchpad Integrated in the iDrive Controller Is Intermittently Inoperative.
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Intermittently the Touchpad integrated in the iDrive controller is inoperative. * No entries can be made using the Touchpad * Fault code is stored in the touch-box control unit Software error in the touch-box control unit (TBX)
Incorrect Remaining Service Life from CBS Data for Brake pads.
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The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Note: E9x vehicles with xDrive are not affected by this bulletin. Software calculation in the brake pad wear model
Brake Fluid Maintenance Service: 36-Month Interval.
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The coding in these vehicles has the CBS displaying the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval.
Incorrect Remaining Service Life from CBS Data for Brake Pads.
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The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Software calculation of the brake pad wear model
Incorrect Remaining Service Life from CBS Data for Brake Pads.
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The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Software calculation of the brake pad wear model
EDGE CORROSION IN THE INNER DOOR JAMB AREA.
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Corrosion on inner door panels at the following holes and cavity openings: ? Door brake (1). ? Door wiring harness pass-thru (2).
Check Control Message with Rear Light Failure.
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Intermittently, a Check Control Message (CCM) is displayed for one or more rear light failures: z Rear light z Brake light z Rear indicator One or more fault codes are registered in the Footwell Module (FRM) for one or more circuits with the fault not currently present: z 800F46 - Indicator rear left defective z 800F56 - Brake light left defective z 800F57 - Brake light right defective z 800F81 - Adaptive brake light, right, faulty z 802812 - Brake light / direction indicator, left: light faulty or open circuit z 802813 - Brake light / direction indicator, right: light faulty or open circuit CAUSE Bad connection at the rear light in the tailgate and/or rear light in the side panel
Incorrect Remaining Service Life from CBS Data for Brake pads.
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The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor intervenes). The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. Note: E9x vehicles with xDrive are not affected by this bulletin. Software calculation in the brake pad wear model
"Wheel Speed Sensor Failure.
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The Check Control Message displays: ""Driving stabilization, continue driving at a moderate speed. Avoid abrupt braking as far as possible."" Drive to the nearest BMW Service Center. Also ""TPM (Tire Pressure Monitor) failed"" may be displayed. One or more of the following fault codes are stored in the DSC (Dynamic Stability Control) module regarding wheel speed sensor failure: 480A90,480715,48071B,480712,480718,480717,48071A,4809B0,4809B9,480686 4809CD,480AAA,480AB1,480AB4,480AAD,480A9F,480AA3,480A9C,480AA6,480710 480713,480AAC,480719,480A9E,480AB3,480AA5,480716,4809B7,480928,4809C2 480711,480714,4809CB,480AAB,480AB2 Front/rear wheel speed sensor"
Check Control Message with Rear Light Failure.
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Intermittently, a Check Control Message (CCM) is displayed for one or more rear light failures: ? Rear light ? Brake light ? Rear indicator One or more fault codes are registered in the Footwell Module (FRM) for one or more circuits with the fault not currently present: ? 800F46 - Indicator rear left defective ? 800F47 - Indicator rear right defective ? 800F56 - Brake light left defective ? 800F57 - Brake light right defective ? 800F80 - BFD left defective ? 800F81 - BFD right defective ? 802812 - Brake light / direction indicator, left: light faulty or open circuit ? 802813 - Brake light / direction indicator, right: light faulty or open circuit ? 800F7A - Reversing light left defective ? 800F7B - Reversing light right defective CAUSE Bad connection at the rear light in the tailgate and/or rear light in the side panel
CBS BRAKE PAD CALCULATION AND CORRECTION.
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When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. CBS shows 3,107 miles or slightly higher for the next brake service displayed via Key Reader, or vehicle's Control Display (in Vehicle Info/Status/Service required/Brake pads) CAUSE CBS calculates the remaining brake pad wear based on brake pressure, speed, vehicle specific parameters (i.e. NAO pads), brake temperature as well as cumulative brake application time. Due to variation of these parameters and outside environmental influences, this calculation can deviate from the real brake pad wear. Starting from the above-mentioned production dates of the vehicles indicated, the CBS brake pad wear calculation has been changed, and is now based only on the brake pad wear sensor. Important Note: To avoid a too-slow wear prediction, the CBS brake model will estimate the need for repairs, in some cases, rather early. Calculation will level at 3,107 miles and stay at this value until the CBS brake pad wear sensor is triggered. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/36...11/8/2016 Page 2 of 2 After the sensor is triggered, the CBS mileage will count down indicating to the customer that the brake repairs will be due.
BMW: NEW SERVICE PROGRAM PROCEDURE IS NOW AVAILABLE REGARDING THE BRAKE FLUID, TIRE PRESSURES, LOCK/STRIKER ADJUSTMENTS...
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FOR TRUNK OR TAILGATE, BATTERY, EXTERIOR LIGHTING. *PE
Fuel System
17 bulletinsFor the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel...
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Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.
Integrated Navigation Voice Not Loud Enough.
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Integrated Navigation voice guidance is not loud enough to be heard over loud music. Software error in the CHAMP2 Head Unit.
Incomplete AdBlue Check Control Message (CCM) on the Central Information Display.
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An incorrectly displayed AdBlue (Diesel Exhaust Fluid refill range) CCM is shown on the Central Information Display. Improper instrument cluster software
"Air Conditioning Refrigerant R1234yf Introduction.
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Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equipment such as charging, recovery and recycling equipment"" New tools and equipment are required. To service vehicles equipped with R-1234yf refer to SI B04 02 16. Air conditioning technician certification is required to work on system. Refer to your State Law. Unique low and high side fittings. Revised evaporator core as per SAE J2842. System will use about 5% more refrigerant than a comparable R134a system. System oil is a specific PAG oil. Refer to ISTA repair recommendation. Do not interchange components between systems using other refrigerants. Do not reuse Seals / O-ring material from another system. The system piping has internal heat exchangers (IHX or IWT) as introduced in the G12 (7 series). SAFETY INFORMATION Several precautions need to be observed when working on automotive air conditioning systems: Always wear eye protection and gloves while handling refrigerant or servicing air conditioning system. Avoid breathing R1234yf lubricant vapor or mist. Use only approved service equipment to discharge A/C systems. If refrigerant or compressor oil contacts the skin or eyes, large quantities of cool water should be used to flush the affected area. Never heat a refrigerant container with an open flame. Keep all refrigerant away from open flames. Under no circumstances should R1234yf service equipment or vehicle A/C systems be pressure tested or leak tested with air/R1234yf mixtures. NOTE: The use of compressed air (shop air) for leak detection in an R1234yf system can contaminate the system and/or refrigerant with moisture. Leak detection equipment that meets the SAE J2791 standard will work with R1234yf Never use fittings for an R12 or R134a system on an R1234yf system. Any difficulty in connecting service equipm
The vehicle position is missing or incorrect on the navigation map.
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The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
This Service Information bulletin supersedes SI B64 03 14 dated October 2014.
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designates changes to this revision SUBJECT A/C Operation: Reduced or No Airflow After Long Drive. The customer complains of reduced air-conditioning air flow when driving for a long period, usually greater than 30 minutes. This time varies based on outside temperature and humidity. The A/C low-pressure lines and evaporator are starting to freeze up.
This Service Information bulletin supersedes SI B51 33 14 dated October 2014.
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designates changes to this revision SUBJECT New "Gas Door Operation" Instruction Label. Initial quality reports show the customers are not certain how to open and close the fuel filler flap.
N20 and N26 Injector Replacement.
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INFORMATION When a defective high-pressure fuel injector is identified with an index "02" designation, as shown in the illustration below, all 4 injectors must be replaced at the same time. This bulletin only applies to index "02" injectors. Index "01" and index "03" or higher are not affected. No immediate repair is required unless the BMW vehicle is currently experiencing this problem.
Heating and Air Conditioning March 2015 Technical Service This Service Information bulletin supersedes SI B64 03 14 dated March 2015.
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designates changes to this revision SUBJECT A/C Operation: Reduced or No Airflow After Long Drive. The customer complains of reduced air-conditioning air flow when driving for a long period, usually greater than 30 minutes. This time varies based on outside temperature and humidity. The A/C low-pressure lines and evaporator are starting to freeze up.
This Service Information bulletin supersedes SI B65 13 12 dated September 2012.
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designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. INFORMATION The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609. This change will affect the navigation system road map data support process and the warranty spare parts processes for the HU-H. For the US market, all vehicles will come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, there will be no physical copy of the navigation system road map data media DVD set or USB stick placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement HU-H parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, HU-H NAVI Road Map North America NEXT, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the HU-H NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there it then can be installed onto the HU-H in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI NEXT Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the HU-H by inserting the DVDs one by one into the HU-H internal DVD
This Service Information bulletin supersedes SI B65 10 09 dated March 2013.
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designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
This Service Information bulletin supersedes SI B65 05 09 dated July 2009.
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designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Communication Computer (CCC) on vehicles with option 609 in September of 2008. This change affected the navigation system road map data support process and the warranty spare parts processes for the CIC. For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, no physical copy of the navigation system road map data media DVD set or USB stick is placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement CIC parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, CIC NAVI Road Map North America PREMIUM, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the CIC NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there, it can then be installed onto the CIC in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI Next Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the CIC by inserting the DVDs one by one into the CIC internal DVD drive. It will take approxim
"SUBJECT N55: Slight Surging at Constant Speeds when Accelerating Very Lightly.
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The vehicle shudders or surges slightly while driving at constant speeds and applying the accelerator very lightly. This symptom is most easily reproduced under light loads when the current fuel consumption is approximately 3448 miles per gallon. The current fuel consumption can selected and monitored in the instrument cluster while driving (the ""fuel consumption, current"" option is set to active in the settings menu). No relevant fault will be stored in the DME memory. DME software; the fuel injection rate under these conditions is too close to the minimum calculated threshold."
A/C Operation: Reduced or No Airflow After Long Drive.
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The customer complains of reduced air-conditioning air flow when driving for a long period, usually greater than 30 minutes. This time varies based on outside temperature and humidity. The A/C low-pressure lines and evaporator are starting to freeze up.
"Cruise Control does not Operate after Programming with ISTA/P 3.56.x.
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After programming the vehicle with ISTA/P 3.56.x (integration level F025-15-07-50x), cruise control cannot be activated. If the customer tries to activate cruise control, a Check Control message ""System cannot be activated"" is displayed. CAUSE This is caused by a software error in ISTA/P 3.56.x and is planned to be resolved with ISTA/P 3.56.2."
?SATELLITE RADIO DETERIORATION IN RECEPTION QUALITY DUE TO NEW CELLULAR FREQUENCIES .
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INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. BMW is currently working with the wireless mobile providers in order to improve the quality of reception and help alleviate the issues that are caused by the wireless mobile expanded frequencies. Once we have more information about this situation this service information bulletin will be updated. Currently Satellite Radio is provided by SiriusXM for BMW customers via geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. Due to this angle, buildings, hills, trees, highway sound blocking walls or other obstacles might block the satellite signal coming from reaching the vehicle receiver antenna and might cause audio cut outs, unless the wireless provider has installed terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets smaller. Also adverse weather conditions might affect reception. At this time, in the event of a customer complaint or inquiry on interference noise: Do not replace any parts Do not program or carry out other work on the vehicle Explain to customer about the new Wireless Communications Service (WCS) signals When investigating Satellite Radio cutouts or a temporary loss of reception: Please compare to a similarly equipped vehicle. Keep in mind the roofline of the vehicle, size of the antenna (sharkfin) and location of the antenna on the vehicle will all affect the strength of the reception. Do not compare a Sport Activity Vehicle (SAV) with a high roofline mounted antenna to a different vehicle such as a coupe or convertible with a much lower mounting point of the antenna. Replace no parts Do not prog
Integrated Navigation Voice Not Loud Enough: Integrated Navigation voice guidance is not loud enough to be heard over...
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loud music.
Other
15 bulletinsWhile driving the vehicle on normal roads at10mph and above, a "cracking" sound from the top of the B-pillar(s) is...
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heard.
A noise can be heard from underneath the seat while the seat is being moved either forwards or backwards.
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This can occur to the drivers and/or the passengers front seat.
This situation can result in two customer complaints: 1.
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Wind noise 2. Excess water entry
Distribution of the following tool will be through the Automatic Tool Shipment Program
TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST.
FRONT PASSENGER SEAT SPORADIC MOVEMENT.
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Occasional stopping of seat adjustability movement in the driver and front passenger seats when occupied.
Rattle Noise from Rear Seat Backrest.
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A rattle noise can be heard from the rear seat area when the vehicle is driven. CAUSE The left and right rear seat backrest locks have insufficient lubrication.
ConnectedDrive/BMW Assist System Information and Availability.
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ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availabilty (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.
"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added...
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along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."
?RATTLE/ POPPING FROM REAR HATCH AREA .
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There are two related but separate issues (only one may be present at a time) during driving, especially on uneven surfaces: A. Clicking noises or squeaking noises from the area of the rear hatch. Or B. A popping sound coming from the area of the rear hatch. Bump stop height: A. Situation A - settling of the bump stops over time allows vibration, rattle of the hatch. B. Situation B - the bump stops may be adjusted too high, putting torsional stress on the hatch, causing flexing (popping) noises.
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely...
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inoperative.
MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory...
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seat may restricted.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
ConnectedDrive/BMW Assist System Diagnosis Information
WHEN ACCELERATING, IN HOT AMBIENT TEMPERATURES, BETWEEN 3,000 RPM AND 5,000 RPM, CAUSES JUDDERS OR SURGES IN VEHICLE,...
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REPEATEDLY, DUE TO THE ELECTROPNEUMATIC PRESSURE CONVERTOR. *MA
Transmission
11 bulletinsSurround View Camera Last User Mode Operation Change.
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After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surround/top camera view). INFORMATION An operational concept change for the surround/top camera view was introduced with ISTA/P 2.53.5 (I-level Fxx-14-07-505). When the reverse gear is selected, the default view will be the rear camera. The surround/top camera view has been removed from the last user mode function. This is to meet the upcoming (new) federal regulations regarding rear view cameras. Note: The surround/top camera view is available, but the driver must manually switch the camera view using the iDrive controller.
Vibration or Shudder from Driveline when Accelerating from a Stop.
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Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. One or more of the following fault codes may be stored: LMV ? 440101 - Transfer box (VTG): End of transmission service life reached ? 440105 - Transfer box (VTG ) Calibration Faulty ? 440115 - Transfer box (VTG): Calibration angle deviation outside tolerance? 44011B - Set torque outside of the torque characteristic curve EGS ? 420611 - DSC interface (wheel speed): non-permitted deviation of wheel speed (actual speed of wheel RL/FL/RR/FR, 0x254) from output speed and turbine speed DSC ? 48097D - Transfer box: Fault, clutch position known, only rear-wheel drive These symptoms or faults would be stored on a vehicle with low mileage (< 12,500 miles). CAUSE A front or rear differential with the incorrect gear ratio was installed in the car. The front and rear differentials need to be geared exactly the same for the xDrive to function properly.
DSC Warning Light is On.
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The warning lamps for DSC, ABS and brake warning are illuminated. There may also be a warning in the control display for 'Chassis Control System failure' One or more of the following fault codes are stored: DSC ??D36D44 - Signal error longitudinal torque distribution (LMV) ??48097D - Transfer Case clutch position open CAUSE Software calibration error in the LMV
"DSC Warning Light Is On.
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The warning lamps for DSC, ABS and brake warning are illuminated. There may also be a warning in the control display for ""Chassis Control System failure."" One or more of the following fault codes are stored: DSC: ??D36D44 - Signal error longitudinal torque distribution (LMV) ??48097D - Transfer Case clutch position open CAUSE Software calibration error in the LMV"
SPORT Mode Is Incorrectly Deactivated or Added After Programming.
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After programming the vehicle with ISTA/P 2.47.0 or higher: * Vehicles with the Dynamic Driving Switch: The SPORT configuration menu is no longer available in the control display. * Vehicles without the Dynamic Driving Switch: The SPORT configuration menu is available in the control display but does not function. There is no button next to the gear shifter. Software error in the head unit caused by ISTA/P versions from 2.47.0 to 2.49.x
"FRM3 Will Not Communicate with ISTA.
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When diagnosing the vehicle with ISTA, the FRM3 (Footwell Module) is shown as not responding in the vehicle test. The customer may report one or more of the following malfunctions: 1. Light operation * CCM (Check Control Message) ""Display failure"" * Lighting INOP * Turn signal lights INOP * Break lights INOP * License plate light INOP * Courtesy lights INOP * Instrument cluster w/o light 2. Windows * One or both front windows INOP 3. LIN components https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15625.1.B630513... 8/29/2013 Page 2 of 2 * CCM ""no blind spot detection"" if equipped * Power mirrors INOP * Seat adjustment INOP 4. Hardware inputs * Door locks INOP * Gear shifts automatically to P * Gear shift lever cannot be moved out of P 5. Electrical steering column adjustment * ELSV (Electric Steering Column Adjustment) INOP CAUSE Various causes include the following: * Blown fuse * Faulty wiring * Faulty component"
PDC: Complete Failure of Front and/or Rear Sensors.
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When reverse gear is selected or the PDC button is pressed, neither the front and/or rear PDC sensors work. One or more of the following fault codes are stored: * 0x803200 - Voltage supply for ultrasonic sensors * 0x80320A - Rear outer left ultrasonic sensor * 0x803210 - Rear centre left ultrasonic sensor * 0x803216 - Rear centre right ultrasonic sensor * 0x80321C - Rear outer right ultrasonic sensor * 0x80322E - Front outer left ultrasonic sensor * 0x803234 - Front centre left ultrasonic sensor * 0x80323A - Front centre right ultrasonic sensor * 0x803240 - Front outer right ultrasonic sensor CAUSE Short circuit in the wiring harness for the PDC ultrasonic sensors
DSC Warning Light is On.
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The warning lamps for DSC, ABS and brake warning are illuminated. There may also be a warning in the control display for 'Chassis Control System failure' One or more of the following fault codes are stored: F25, F30 DSC * D36D44 - Signal error longitudinal torque distribution (LMV) * 48097D - Transfer Case clutch position open F01, F02, F07, F10, F12 and F13 LMV: * 440108 - Control Unit internal error * 44010F - Control Unit internal error E70, E71 and E84 LMV: * 5219 - Control Unit: EEPROM Writing-reading-error * 522D - Control Unit: internal Error CAUSE Software calibration error in the LMV
"The warning lamps for DSC, ABS and brake warning are illuminated.
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There may also be a warning in the control display for ""Chassis Control System failure."" One or more of the following fault codes are stored: DSC: * D36D44 - Signal error longitudinal torque distribution (LMV) * 48097D - Transfer Case clutch position open F01, F02, F07, F10, F12 and F13 LMV: * 440108 - Control Unit internal error * 44010F - Control Unit internal error E70, E71 and E84 LMV: * 5219 - Control Unit: EEPROM Writing-reading-error * 522D - Control Unit: internal Error CAUSE Software calibration error in the LMV"
BMW: IN SOME VEHICLES, WHEN THE K CAN2 WIRING IS SHORTED, NO COMMUNICATION WITH ANY CONTROL MODULES (BOX ELECTRONICS,...
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TELEMATIC CONTROL MODULE,CAR ACCESS SYSTEM, RADIO/NAVIGATION, CENTRAL GATEWAY MODEL OR FOOTWELL MODULE) DURING VEHICLE TESTING, NO ENGAGEMENT OF TRANSMISSION GEARS, FAIL TO START, WHEN DRIVING, WILL STOP RUNNING. MODEL F25 (X3). *PE
BMW: DUE TO WIRING HARNESS SHORT CIRCUIT, THE FRONT AND/OR REAR PDC SENSORS FAILS TO WORK WHEN REVERSE GEAR IS SELECTED OR BUTTON (PDC) IS PRESSED.
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MODEL 2011-2013 F25. *PE
Lighting
10 bulletinsShipping specific non-deployed vehicle safety devices to lighting resources, llc.
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This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC
"Service Action: Program Control Units (CAS).
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After programming/coding the vehicle with ISTA/P 2.48.1 or earlier, the Car Access System (CAS) was incorrectly coded. This causes the anti-theft alarm system panic button on the remote control to not function. AFFECTED VEHICLES This Service Action involves F01, F02, F04, F06, F07, F10, F12, F13 and F25 vehicles which were produced August 2010 to June 2012. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 637. If code number 637 has been punched out, the campaign has already been performed. If code number 637 has not been punched out, it will be necessary to utilize the ""Service Menu"" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action. Important Note: A campaign can be reserved in ISPA Light as ""Pending"" prior to submission of a claim. If you find this campaign reserved, please verify the reason before attempting to perform this repair."
"Service Action: Program Control Units (CAS).
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After programming/coding the vehicle with ISTA/P 2.48.1 or earlier, the Car Access System (CAS) was incorrectly coded. This causes the anti-theft alarm system panic button on the remote control to not function. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 637. If code number 637 has been punched out, the campaign has already been performed. If code number 637 has not been punched out, it will be necessary to utilize the ""Service Menu"" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action. Important Note: A campaign can be reserved in ISPA Light as ""Pending"" prior to submission of a claim. If you find this campaign reserved, please verify the reason before attempting to perform this repair."
BMW Customer-Focused Satisfaction (CFS) Program.
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Based on customer feedback, BMW has determined that during the first three years of service, some vehicles may require specific additional service work. BMW of North America, LLC ("BMW NA") is pleased to announce the Customer-Focused Satisfaction (CFS) Program. This new program's procedure will be available for your center to address these customers' concerns, starting with claim repair dates on or after September 1, 2014. As part of our pledge to deliver the ultimate BMW driving experience, for the above-referenced BMW vehicles, we developed this program to increase our customers' satisfaction by helping to prevent unexpected repair visits.
BMW Customer-Focused Satisfaction (CFS) Program.
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Based on customer feedback, BMW has determined that during the first three years of service, some vehicles may require specific additional service work. BMW of North America, LLC ("BMW NA") is pleased to announce the Customer-Focused Satisfaction (CFS) Program. This new program's procedure will be available for your center to address these customers' concerns, starting with claim repair dates on or after September 1, 2014. As part of our pledge to deliver the ultimate BMW driving experience, for the above-referenced BMW vehicles, we developed this program to increase our customers' satisfaction by helping to prevent unexpected repair visits.
Delay in Automatic Driving Light Switching On/Off.
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When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.
WASHER FLUID LEAKS FROM THE HEADLIGHT WASHER JETS.
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Washer fluid leaks from the headlight cleaning washer jets. Calcification buildup causes washer fluid to leak out of the headlight cleaning washer jets.
WASHER FLUID LEAKS FROM THE HEADLIGHT WASHER JETS This Service Information bulletin supersedes SI B61 14 16 dated August 2016..
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Washer fluid leaks from the headlight cleaning washer jets. Calcification buildup causes washer fluid to leak out of the headlight cleaning washer jets.
CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location...
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by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).
BMW: SOME VEHICLES, WITH 552 OPTION, ARE EXPERIENCING A MALFUNCTION OF LED HEADLIGHT ON ONE WHERE IT FLICKERS ON AN...
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DOFF DURING DRIVING AND THE CONTROL CHECK MESSAGE IS INDICATING DEFECTIVE DRIVING LIGHT OR PARKING LIGHT. *PE
Software & Calibration
9 bulletinsSUBJECT TRSVC Control Unit Cannot Be Programmed.
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During ISTA/P session, ISTA/P requests that the TRSVC (Top Rear Side View Camera) control unit be replaced because ISTA/P cannot program it. Software error in the TRSVC control unit
Condition Based Service Due Date Is Reset to 01/2000.
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The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster
iPhone: Connection Failures with iOS 7.
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There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
Vehicle inTransport Mode Cannot Be Unlocked with Remote Control.
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When the vehicle is in transport mode, intermittently it cannot be unlocked via the remote control key. CAUSE When the vehicle is in transport mode, to reduce power consumption, the software is designed to disable the outside antenna receiver from waking up the vehicle.
Condition Based Service Due Date Is Reset to 01/2000.
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The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster.
The Controller Responds Slowly or Not at All.
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When the customer presses or turns the controller, there is no or a delayed response. This can sporadically occur. Software in the controller
iPhone: Connection Failures with iOS 7.
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There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.
The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle...
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Note: No fault code is stored Software error in the Instrument Cluster
BMW: WHEN USING IPHONE, VARIOUS CONNECTIVITY FAILURES OCCUR, SUCH AS DISCONNECTION OF CALL, LIST OF CONTACTS...
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INCOMPLETE, DUE TO THE VARIANTS AND SOFTWARE USED. MODEL 2008-2014.
Pre-Delivery & Maintenance
8 bulletinsThe 3G network in the US has been shut down.
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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
The 3G network in the US has been shut down.
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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
INFORMATION New information provided by this revision is preceded by this symbol.
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This Service Information bulletin replaces SI B84 02 14 dated September 2018.
"ConnectedDrive/BMW ASSIST Features Are Inoperative.
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ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST ""My Info"" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availability (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle."
"Active Cruise Control will not engage.
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AFFECTED VEHICLES This Service Action involves F25 (X3) produced from December 9, 2010 to July 31, 2012. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
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BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
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The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.
Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015..
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Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
Air Bags & Safety
3 bulletinsAccording to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop.
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1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently.
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The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)
BMW:SOME BMW MODELS MAY OR MAY NOT DISPLAY AIRBAG WARNING LIGHT.
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*TA
Steering
3 bulletinsFront Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload.
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This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.
Noise from Steering Column Switch Cluster when Turning.
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A scraping noise is heard from the SZL (Steering Column Switch Cluster) area. This occurs when turning the wheel from 30 to 60 degrees. CAUSE The unlocking pin in the SZL makes contact with the steering wheel.
Steering Wheel Vibration Level Is Unacceptable.
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The vibration level produced by the steering wheel vibration actuator is too strong or too weak. This is only noticed when Lane Departure Warning (LDW) is triggered. CAUSE Vibration actuator in the steering wheel
HVAC & Climate
2 bulletins?After programming with ISTA/P 3.55.0 or a more recent version, the customer can no longer send ?Edit start time? signal...
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for climate control system can only send an ?Activate now? signal for climate control system.
Water Leaks from Center Console.
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Water leaks from the console into the left and right footwell. CAUSE Condensation is leaking from the HVAC housing water drain connection (not fitted correctly).
Hybrid & EV
2 bulletinsiPhone Charging Status Constantly Switches On and Off.
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Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION Part Number
iPhone Charging Status Constantly Switches On and Off.
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INFORMATION Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION
Suspension
1 bulletinBMW AG has issued a Delivery Stop (effective March 28, 2022) on certain Model Year 2022 BMW vehicles that were produced...
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between March 1, 2022 and March 8, 2022 because the torsion struts may not have been installed at the plant. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.