2017 Bmw X1 Sav TSBs
190 Technical Service Bulletins across 15 categories
Categories
Engine
48 bulletinsWhile driving on rough roads, a knocking sound can be heard coming from top of the instrument panel (aka dashboard) in...
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the bulkhead area.
During load reversal or taking off from a stop, there is a creaking or droning noise heard from the lower engine area.
During a vehicle inspection and/or while addressing a customer's concern, the engine stabilizer bar/link appears to be...
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worn.
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head.
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This would lead to loss of coolant from the engine.
Different air temperatures are felt from left to right out of the front fresh air grilles (air vent).
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The following fault code is saved in the IHKA (integrated automatic heating/air conditioning system) control unit: 801189 - Engine mixed air right: Initialization fault.
NOISES FROM THE FUEL TANK AT IDLE: All vehicles except the F48 (X1): While driving slowly with low RPM or while idling a...
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faint knocking or fluttering noise can be heard from inside the fuel tank with a low fuel level (approximately less than 2 gallons). The customer may describe this noise as a "helicopter noise" from the rear of the vehicle. F48 (X1) only: While driving slowly with low RPM or while idling a faint knocking or fluttering noise can be heard from inside the fuel tank when the tank is full. The customer may describe this noise as a "helicopter noise" from the rear of the vehicle. CAUSE Pressure fluctuations from the tank ventilation valve will cause the fuel tank filler pipe non-return valve to vibrate. In some cases, the vibration can be heard inside the vehicle.
F48 FUEL TANK VENT/PURGE VALVE LTD WARRANTY EXTENSION: This component-specific limited warranty extension applies to...
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defects in materials or workmanship.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain!
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// Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or...
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more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.
ROUGH RUNNING IMMEDIATELY AFTER A COLD START: Immediately after a cold start the engine may run roughly during the catalyst heating period.
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Depending on the severity of this situation the malfunction indicator lamp (MIL) can be illuminated and the following fault code may be set: Fault code Control module Fault code text 151001 DME Ignition angle adjustment while idle speed cold start: ignition angle early In some circumstances if the vehicle is switched into a drive gear (R or D) when the RPM are low the engine may switch off. Should this occur the engine may be restarted normally. Software error in the DME.
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can...
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display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longer be switched off Drive position (D) cannot be engaged on the gear selector switch (GWS) Reduction of steering assist After an engine emergency shut-off (either a prolonged long press; or 3 consecutive short presses of the Start/Stop button) and the vehicle going to sleep (identifiable by the lighting of the "Start/Stop button") everything resumes normal functionality and the CCM messages no longer appear.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020.
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Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
SAFETY BELT WARNING GONG SOUNDS AFTER UNBUCKLING WHILE VEHICLE IS STATIONARY.
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After a vehicle has been programmed to an I-level greater than 19-11-5xx and lower than I-level 20-03-530; the safety belt (aka seat belt) acoustic warning sounds when in Park (engine running) and the safety belt is unbuckled. The chime/gong lasts for up to 1 minute 40 seconds. The customer only expects the acoustic warning when the vehicle is moving and the safety belt is not buckled. The acoustic warning can occur when the seat is occupied and the safety belt buckle is opened on the driver's or passenger's side. Software in the ACSM4 Control Unit.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER.
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A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
MIL LIGHT ILLUMINATED AT LOW AMBIENT TEMPERATURES.
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After engine start the malfunction indicator lamp (MIL) and Check Control message (ID 29) "Engine fault! Power loss" are displayed in the instrument cluster. In addition The following fault codes are stored in the Digital Motor Electronics (DME) Engine runs in failsafe mode Engine cannot exceed 800 - 1200 RPMs.
Power-assisted Steering Intermittently Not Available at Engine Start-up: This Service Information Bulletin (Revision 1)...
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replaces SI B32 02 14 dated November 2016. The power-assisted steering is unavailable at start up/drive readiness. No communication with the Electric Power Steering (EPS). Possible fault codes: Fault code Text D356A5 message fault (display of the check control driving dynamics 02 D: Disp_CC_DRDY_02) Timeout D359BF message fault (actual steering torque of the driver actuator ID: AVL_STMOM_DV_ACT) Timeout D356B6 message fault (display of the check control driving dynamics 02 ID: DISP_CC_DRDY_02) - Alive 480AB8 internal status management of the complete monitoring range CDA451 FlexRay message (actual steering torque of the driver actuator 49.0.2): missing CDA452 FlexRay message (actual force of the rack 49.0.2): missing D35B26 message fault (actual position of the EPS ID: AVL_PO_EPS) - Timeout D355C4 message fault (status of the electrical steering front axle ID: ST_EST) - Timeout 48083B Peripheral/functional error on the engine control unit interface Actual steering angle of the front axle; signal temporarily invalid D35COC message fault (actual force of the rack ID: AVL_FORC_GRD) - Timeout. Electric Power Steering (EPS).
DME FAULT CODE 1B8004 ENVIRONMENTAL AIR CATALYST(EAC) SENSOR: This Service Information Bulletin (Revision 1) replaces SI B13 02 18 dated April 2018.
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The Malfunction Indicator Lamp (MIL) light is on and the following fault code is stored in the DME: 1B8004 - EAC Sensor: Temperature - Engine coolant temperature radiator outlet comparison to each other implausible DME software calibration error for EAC sensor diagnostics.
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction...
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indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL.
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In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.
HIGH ENGINE SPEED IMMEDIATELY AFTER STARTING.
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In rare circumstances after the engine is started with the Start-Stop button the engine speed may immediately increase to a high constant RPM (approximately 3000 rpm).
ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.
ENGINE VIBRATIONS OR NOISE.
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One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES.
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The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Fault: 118002 - Mixture too rich In the situation being described.
EXTERIOR MIRRORS GO TO RANDOM POSITION.
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Mirror(s) is (are) exhibiting one of two distinct behaviors: A. Passenger side mirror does not adjust itself out of the automatic parking function back into previous position when switching from reverse back to drive. (Only apples to vehicles produced up until March 2016) B. One or both mirrors adjust themselves to a seemingly random position. This occurs usually when the vehicle is unlocked after sleep mode has been active. The mirror will go to a position usually downward and inward (default position from factory). Note: Causes are separate and unrelated. Situation A- Mirror motor electronics module software version. (Only apples to vehicles produced up until March 2016) Situation B- Unintentional actuation of seat-mounted memory switch (the switch on this vehicle is mounted in a position where a customer can inadvertently press it when entering or exiting the vehicle), or the Personal Profiles settings have not been set to the customer's preferred mirror and/or seat positions.
Hissing Noise from Speakers when Radio Volume is Turned Down.
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There is an audible hissing noise from the speakers when there is no active audio source. This noise is most apparent with the engine and climate system fan turned off. Software in the HK HiFi amplifier.
"?REMOTE KEY WILL NOT OPEN OR START VEHICLE.
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Remote key battery in service significantly less (under a year) than expected two-year life-span. Remote key will NOT: * Open/close vehicle door locks * Start engine (except when held directly against steering column) CC message ""Battery of remote key empty (ID:00067)"" displayed Fault memory entry ""BDC 804415- ID Transmitter: Battery under-voltage"" stored Remote key battery has been drained, possibly by elevated standby current (faulty capacitor). "
?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD.
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??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair. CAUSE The oil that serves as the separation medium of the Rain/Light Sensor (RLS) gel pad and the windscreen leaks out. Expose the Rain/Light Sensor (RLS) and properly clean the area of all oily residue. Note: The separating oil usually leaks only once from the pad at the RLS. Due to the small oil quantity in the gel pad, additional oil leakage is not plausible. Leaking oil does not impair the function of the RLS.
THE DISPLAY GOES BLACK, THE ENGINE CAN BE SWITCHED OFF ONLY VIA THE EMERGENCY-OFF..
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* On board computer and navigation system goes black or resets. * The engine can only be switched off by pressing the START/STOP button three times (Emergency STOP) * Various Check Control messages are displayed. * At a minimum the following fault code is present: D91C86 - CAN message, status functional safety (ST_FSSY): Timeout-BDC * Additional fault messages may also be displayed Software error in the central gateway of the Body Domain Controller (BDC) control unit. Note: Parts replacement does NOT provide a solution!
KNOCKING NOISE FROM THE ENGINE COMPARTMENT.
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There is a knocking noise coming from the engine compartment or the engine shakes during: Engine start When driving off from a stop When applying brakes CAUSE Damage to the right side engine mount. The damage may be subtle (1st picture) or obvious (2nd picture). Inspect the right engine mount and replace if necessary.
CREAKING NOISE WHEN CORNERING.
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A creaking noise is heard from the front end of the vehicle while cornering (predominantly left turns) under the following conditions: Driving In 1st or 2nd gear; While coasting or accelerating; with an outside ambient temperature that is below 10C (50 F); and After engine warm-up, the ambient temperature of engine compartment may exceed 10C (50F) even though the outside temperature is still below 10C (50F). Noise cannot be reproduced during straight-ahead driving. Rubber of transmission mount rubs on aluminum housing.
"ENGINE IDLE TOO HIGH AT OPERATING TEMPERATURE.
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Primarily when vehicle is at altitudes higher than 5000' above sea level, and engine is at operating temperature, the idle is sporadically elevated (up to approx. 1200 rpm). MIL indicator is illuminated. Fault code 1E0001 - ""Idle speed control: Speed too high"" is stored in DME. DME software error"
POWER-ASSISTED STEERING INTERMITTENTLY NOT AVAILABLE AT ENGINE START-UP This Service Information bulletin supersedes SI 32 02 14 dated August 2014.
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The power assisted steering is unavailable at start up/drive readiness. No communication with the Electric Power Steering (EPS). Possible fault codes: D356A5 - message fault (display of the check control driving dynamics 02, D: Disp_CC_DRDY_02) -Timeout D359BF - message fault (actual steering torque of the driver actuator, ID: AVL_STMOM_DV_ACT) -Timeout D356B6 - message fault (display of the check control driving dynamics 02, ID: DISP_CC_DRDY_02) - Alive 480AB8 - internal status management of the complete monitoring range CDA451- FlexRay, message (actual steering torque of the driver actuator, 49.0.2): missing CDA452- FlexRay, message (actual force of the rack, 49.0.2): missing D35B26 - message fault (actual position of the EPS, ID: AVL_PO_EPS) - Timeout D355C4- message fault (status of the electrical steering front axle, ID: ST_EST) - Timeout 48083B- Peripheral/functional error on the engine control unit interface Actual steering angle of the front axle; signal temporarily invalid D35COC- message fault (actual force of the rack, ID: AVL_FORC_GRD) - Timeout. Electric Power Steering (EPS)
?GROANING/SQUEAKING NOISE FROM THE FRONT OF THE VEHICLE.
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A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle.
F48 WITH XDRIVE: FAULT MEMORY ENTRY 440317 IN LMV.
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The following Check Control Message (CCM) is displayed in the instrument cluster: CCM 350: Driving stabilization. Drive at a moderate speed. The following entry is present in the fault memory of the LMV: 440317 - Pump motor: General multiple fault. Further fault memory entries can occur in combination: DSC: 48068C - Transfer box - clutch closed down temporarily, possible overheating. 48078A - All-wheel drive clutch - clutch position open, only front-wheel drive. LMV: 440304 - Pump motor: Current too low Unfavorable software of the longitudinal torque distribution module (LMV).
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT.
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Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored. Note: Air conditioning output is also reduced upon MSA stop and is not restored for similar reasons.
EXTERIOR MIRRORS GO TO RANDOM POSITION.
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Mirror(s) is (are) exhibiting one of two distinct behaviors: A. Passenger side mirror does not adjust itself out of the automatic parking function back into previous position when switching from reverse back to drive. (Only apples to vehicles produced up until March 2016) B. One or both mirrors adjust themselves to a seemingly random position. This occurs usually when the vehicle is unlocked after sleep mode has been active. The mirror will go to a position usually downward and inward (default position from factory). Note: Causes are separate and unrelated. Situation A- Mirror motor electronics module software version. (Only apples to vehicles produced up until March 2016) Situation B- Unintentional actuation of seat-mounted memory switch (the switch on this vehicle is mounted in a position where a customer can inadvertently press it when entering or exiting the vehicle), or the Personal Profiles settings have not been set to the customer's preferred mirror and/or seat positions.
"MIL LIGHT WITH DME FAULTS 1B2002 AND 1F1A51 STORED.
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Service Engine Soon (MIL) light is on. Both of the following fault codes are stored in Digital Motor Electronics (DME) memory: 1B2002: ""EWS protection against tampering: no starting value programmed"" 1F1A51: ""DME, internal fault: Read EEPROM faulty"" Note: Only vehicles with DME MEVD17.2.3 produced or programmed to Integration levels: F02x-16-03-50x - F02x-16-07-50x - F02x-16-11-50x are affected. Ineffective DME software."
"THERMOSTAT FAULTS (B-ENGINES).
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The Service Engine Soon light is on. A Check Control message for ""Engine overheated"" and or ""Exercise caution!"" may also display. The following fault codes may be stored in the DME: 1D2401 - Characteristic map thermostat, actuation: Short circuit to B+ 1D2402 - Characteristic map thermostat, actuation: Short circuit to ground 1D2404 - Characteristic map thermostat, actuation: Line disconnection During diagnosis the coolant may be found to be discolored. Insulation on the wiring for the map activation thermostat (heating element) may be damaged. Exposed wiring may allow coolant to enter the harness. This may cause damage to the heating element."
EXTERIOR MIRRORS GO TO RANDOM POSITION This Service Information bulletin supersedes SI B51 29 16 dated September 2016..
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Mirror(s) is (are) exhibiting one of two distinct behaviors: A. Passenger side mirror does not adjust itself out of the automatic parking function back into previous position when switching from reverse back to drive. (Only apples to vehicles produced up until March 2016) B. One or both mirrors adjust themselves to a seemingly random position. This occurs usually when the vehicle is unlocked after sleep mode has been active. The mirror will go to a position usually downward and inward (default position from factory). Note: Causes are separate and unrelated. Situation A- Mirror motor electronics module software version. (Only apples to vehicles produced up until March 2016) Situation B- Unintentional actuation of seat-mounted memory switch (the switch on this vehicle is mounted in a position where a customer can inadvertently press it when entering or exiting the vehicle), or the Personal Profiles settings have not been set to the customer's preferred mirror and/or seat positions.
ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated...
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July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
?"ENGINE OIL PRESSURE" ON LOW MILEAGE CARS.
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Check Control Message (CCM-212) states: "Engine Oil Pressure. Stop Carefully" The following codes may be stored in the DME fault memory" 1C2002 - Engine oil pump, pressure too low 1FB801 - CCM (ID212) - Oil pressure Also, the vehicle's mileage is very low (below 60 miles), the fault frequency shows only "one" occurrence; faults are not currently present and cannot be reproduced. CAUSE Unfavorable DME software application."
?FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES .
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The Service Engine Soon (MIL) light is on with the following fault stored in the DME. Fault: 118002 - Mixture too rich In the situation being described, the fault is primarily stored during the cold winter months along with the use of winter fuel. Various other causes for a rich mixture fault are possible and should not be overlooked. CAUSE DME software diagnostic is too sensitive This situation is most likely to occur if the driving profile is one of frequent cold engine starts and/or primarily short distance trips (idle / low load operation) where full engine operating temperature is not reached. Due to the lower engine oil temperatures crankcase vapors that contain a higher fuel content are not completely drawn off via the crankcase ventilation system. A false DME adaptation routine could then lead to this fault being set.
?MIL IS ON WITH FAULT CF0486 STORED IN THE EGS MODULE .
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The Service Engine Soon (MIL) light is on. The following fault is stored in the AISIN EGS module: CF0486: EGS,PT-CAN2: Line fault/electrical fault It is possible the following Check Control messages could be displayed: Engine fault! Power loss (CCM ID 29) Drive faulty! (CCM ID 419) - The transmission is in the emergency program and the engine is running with reduced power. This fault occurs sporadically when the ignition is turned on or the engine started. Unfavorable DME software Only vehicles at the following I-levels are affected: F056-16-03-50x or F056-16-07-50x
THE DISPLAY GOES BLACK, VEHICLE DOESNT START AGAIN AFTER SWITCHING THE ENGINE OFF.: On board computer and navigation...
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system goes black or resets.
BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic...
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motor when the vehicle is unlocked, before the engine is started, or after the engine is turned off.
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES: The Service Engine Soon (MIL) light...
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is on with the following fault stored in the DME.
BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE: Buzzing noise may be heard from the Valvetronic motor when the vehicle is...
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unlocked, before the engine is started, or after the engine is turned off.
Infotainment
32 bulletinsAfter programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly...
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fails.
Any or all of the following CCM ID code 14/15/16/17 "door open" appear in the instrument cluster when the door is properly closed and locked.
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The locking operation of the door is not affected by the incorrect display.
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.
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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.
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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT.
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During programming several aborts can occur in the head unit NBT EVO (HU-H2).
PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE.
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During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.
BLACK SPOT IN THE CENTRAL INFORMATION.
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This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: ? Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode.
HeadUp Display does not Show Full Street Names.
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INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!
Bluetooth Connection Failures.
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There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.
"""Comfort Access Restricted"" Check Control Message is Displayed.
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""Comfort Access Restricted"" CCM (Check Control Message) is permanently displayed.. The CCM ID: D0h. The comfort access is functioning correctly. No comfort access aerial fault codes stored in the BDC (Body Domain Controller). Software error in the BDC"
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception.
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Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI B65 19 15).
SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014.
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SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.
THE CLOCK IN THE INSTRUMENT CLUSTER LOSES TIME.
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The time displayed in the instrument cluster (KOMBI) may lose a few minutes each week and the clock needs to be adjusted periodically. Software in the instrument cluster.
SNAP-IN ADAPTER IS ERRONEOUSLY LISTED AS MEDIA/RADIO EQUIPMENT.
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The Snap-In Adapter is displayed as installed Media/Radio equipment by the Head Unit although it is not (obsolete as of 7/2017). Head unit software error.
ERRONEOUS SERVICE INCLUSIVE CBS DISPLAY.
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After pre-delivery check or after instrument cluster exchange, BMW Service Inclusive is displayed although the vehicle does not feature the optional Service Inclusive coverage. Instrument Cluster display error
"LIST OF AVAILABLE FM RADIO STATIONS TEMPORARILY NOT AVAILABLE.
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INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. As a part of this upgrade, the hardware updating the sender lists was changed from an "update after every diversity reception interruption or maximum of four minutes" configuration to "regular interval updates (every four minutes) without regard to diversity reception status" configuration. This may cause a delay of up to four minutes for updates to the sender list when leaving areas of poor reception. The last received transmitter, before the entrance into underground car parking or a tunnel, is still received and will show station identification. This fixed interval update does not apply to Traffic Message Channel updates which remain active. This new equipment operation pattern may be noticed by the customer after replacement of their Head unit. All replacement Head units delivered since 01/2016 have the upgraded design. An immediate solution would be for the customer to select one of their stored favorite stations via the menu or favorites buttons. PARTS INFORMATION Parts exchange or a software update are not effective or approved for this situation. WARRANTY INFORMATION Not applicable."
TIME DISPLAY (CLOCK) ERROR IN INSTRUMENT CLUSTER.
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The clock on the basic instrument cluster (KOMBI) gradually loses time even after being reset. Power supply fluctuations cause the time to reset.
?Instrument Cluster Failure at Low Ambient Temperature.
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Sporadically, at low temperatures, the instrument cluster (KOMBI) is not operating (display remains black). KOMBI software.
?SeriesOptionDescription F22, F23, F30, F31, F32, F33, F34, F36, F25, F26, F48, 05AR Traffic Jam AssistantX.
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Sporadically, at low temperatures, the instrument cluster (KOMBI) is not operating (display remains black). KOMBI software.
PHONE CONTACTS: HEADUNIT BASIC 2 SORTING ORDER: Improper sorting of phone contacts, in the on-board computer or in the...
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Central Information Display (CID), upon connecting to the vehicle:
COMPONENT PROTECTION ACTIVE.
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HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
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irritating to the customer; or it is not possible to locate certain addresses, for instance:
NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or...
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the: Navigation system starts message is permanently displayed; or
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
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irritating to the customer; or it is not possible to locate certain addresses, for instance:
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones:...
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Samsung S6 and the S6 Edge.
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an...
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implausible outside temperature reading.
ENTRY EVO HEAD UNIT WILL NOT PLAY MP3 FORMATTED CD's: Data CDs (encoded as MP3s) can NOT be played.
HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car...
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Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+).
VEHICLES WITH ENTRY NAVIGATION MAP 2017-2 ABORT PROGRAMMING: While installing the 2017-2 Europe and North America maps...
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update with ISTA 4 software older than 4.08.3x, the installation aborts before finishing.
BLUETOOTH AND USB AUDIO PLAYBACK FUNCTIONS MISSING - IPHONE: Playlists, song titles, etc.
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from iPhone do not display on Head Unit Basic 2.
BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source...
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randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.
HEAD UNIT HIGH RESETS WITH CONNECTION OF IPHONE 8, IPHONE 8+ OR IPHONE X
Body & Paint
28 bulletinsUpon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop).
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Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
The Check Control message "Door open" appears in the instrument cluster (Kombi) even though all vehicle doors are closed and locked.
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The locking operation of the doors is not affected.
The contactless tailgate opening/closing function (Smart Opener) is inoperative.
DOOR PAINT STREAKS: Streaks are found running mostly vertically down along the door outer skin from the lower window trim.
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This can affect any of the 4 side doors.
SERVICE ACTION - PROGRAM THE BODY DOMAIN CONTROL (BDC) UNIT: Aftermarket scan tools cannot read fault codes in the...
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Dynamic Stability Control (DSC) unit via the On-Board Diagnostic (OBD) socket. The DSC data is not processed correctly in the BDC and therefore cannot transmit any diagnostic requests via the OBD using aftermarket scan tools.
TAILGATE MALFUNCTION WHEN OPENING OR CLOSING: Customer may complaint of any the following scenarios: When operating the...
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tailgate by using any of the tailgate buttons, the movement stops Tailgate opens when the remote control is within the proximity of the rear of the vehicle, and a second person opens any of the doors using the outside door handle Tailgate opens again immediately after closing Erroneous ground signal set by the contactless tailgate opening control unit (smart-opener).
TAILGATE MALFUNCTION WHEN OPENING OR CLOSING: This Service Information Bulletin (Revision 1) replaces SI B61 06 20 dated February 2020.
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Customer may complaint of any the following scenarios: When operating the tailgate by using any of the tailgate buttons the movement stops Tailgate opens when the remote control is within the proximity of the rear of the vehicle and a second person opens any of the doors using the outside door handle Tailgate opens again immediately after closing Erroneous ground signal set by the contactless tailgate opening control unit (smart-opener).
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018.
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Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
TAILGATE MALFUNCTION WHEN OPENING OR CLOSING.
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Customer may complaint of any the following scenarios: When operating the tailgate by using any of the tailgate buttons the movement stops Tailgate opens when the remote control is within the proximity of the rear of the vehicle and a second person opens any of the doors using the outside door handle Tailgate opens again immediately after closing Erroneous ground signal set by the contactless tailgate opening control unit (smart-opener).
VEHICLE WILL NOT UNLOCK USING THE REMOTE CONTROL KEY BUTTON.
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The vehicle cannot be unlocked using the remote control key button. However, comfort access operates normally at the front door handles and the tailgate.
CREAKING NOISES WHEN DRIVING ON ROUGH ROAD This Service Information Bulletin (Revision 3) replaces SI B51 26 17 dated September 2017.
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Creaking (groaning) noises are heard from above the door. Excessive friction between the door seals and the body's door opening.
Tailgate latch is squeaking: This Service Information Bulletin (Revision 3) replaces SI B51 31 17 dated September 2017.
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The tailgate latch is squeaking when opening or closing the tailgate. The latch has become contaminated with dirt.
Whistling Noise from Exterior Mirror.
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With the windows closed, a whistling noise is heard from one or both exterior mirrors at speeds over 50 mph. Excessive gap between exterior mirror mounting and door.
Passenger Side Mirror Dimming Feature Operational Change.
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INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. The automatic dimming function will continue to be operational on the driver's side mirror and rear view mirror.
"HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION.
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Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Water inside the headlights can be caused by two situations: Water/moisture ingress into the headlight housing. Thermal conditions that result in the formation of condensation. Note: An important indication that the moisture issue is caused by ""condensation"" rather than a ""water leak"" into the headlight housing, there will be misting/condensation in ""both headlights."""
DRIVER'S SEAT GROANS/CREAKS UNDER LOAD.
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Driver's seat backrest produces a groaning/creaking noise in the vicinity of the backrest width adjustment (refer to attached below video) when put under load (upper body pressure into seat back). http://tinyurl.com/jnlof6f Friction at the contact point between lumbar supports and the holder/clip or at lumbar support base plate.
KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS.
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INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted visibility- weather conditions or parked vehicles Missing lamps on target vehicle Non-standard vehicle exterior surfaces Insufficient ambient lighting Abrupt motion of target vehicle.
REVERSE LIGHT SHINES INTO PASSENGER CABIN.
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Reverse light shines into passenger cabin at the rear window and glares into driver's eyes from interior rearview mirror. Deletion of light cover.
PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED.
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Paint on B-pillar is scratched. Especially noticeable on dark colored paint. Door seal is rubbing against entry opening surfaces.
CREAKING NOISES WHEN DRIVING ON ROUGH ROAD.
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Creaking (groaning) noises are heard from above the door. Excessive friction between door seals and door opening. Situation is worsened by: High ambient temperature Uneven driving surface
DEACTIVATION OF CONTACTLESS TAILGATE OPENING AND CLOSING: Customer desires to have contactless tailgate opening and...
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closing (Smart Opener) deactivated.
RATTLE NOISE FROM FRONT OF PANORAMIC ROOF WHILE DRIVING OVER ROUGH ROADS: While driving over rough roads, a rattle noise...
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may develop from the front corner areas of the panoramic sunroof.
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
TAILGATE CLOSING AUDIBLE WARNING IS DISTORTED: Audible warning, that tailgate is being closed, is inconsistent or...
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distorted.
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener...
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operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener...
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operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
Electrical
20 bulletinsThe electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.
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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
Customer states one of the front seats is inoperative.
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The seat heater and power supply are inoperative. During the vehicle test, the seat module does not respond. The power supply fuse for the seat module isfound to have blown.
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular...
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communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is...
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illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue.
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When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE.
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Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
"Driver's Seat will not Return to Saved Position.
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The driver's seat adjustment does not return to the saved position after changing the driver profiles (Personal Profile). NOTE: the setting for both remote keys must be selected in vehicle setting to ""Move to the last seat position"". From the CID, ""Settings""- ""Doors/ignition key""- ""Last seat position automat. "". Coding error in seat module"
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display.
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While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting bracket on the windshield; And/ or: The mounting bracket glued to the windshield is not installed correctly. The pictures below show both incorrect and correct installation. This picture shows the KAFAS camera installed in the bracket. Notice the spacing highlighted by the ""green lines"""
SUBJECT Audio System Speaker Testing.
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For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
?Technical Service F48 WITH XDRIVE: FAULT MEMORY ENTRY 440317 IN LMV.
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Unfavorable software of the longitudinal torque distribution module (LMV).
?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
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BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
THE SMART OPENING/CLOSING TAILGATE FUNCTION IS INOPERATIVE.
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Vehicles with comfort access and without rear trailer tow hitch; the contactless tailgate smart opening/closing function using foot motion is INOPERATIVE. The heat insulation on the rear bumper partially blocks the top and/or bottom sensor signal, which prevents foot movement detection.
INFORMATION ON THE OPERATION OF THE SMART OPENER.
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INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ( 2 Series Convertible) F25 (X3) F26 (X4) F30 (3 Series Sedan) F31 (3 Series Wagon) F32 (4 Series Coupe) F33 (4 Series Convertible) F34 (3 Series Gran Turismo) F36 (4 Series Gran Coupe) F48 (X1) F80 (M3 Sedan) F82 (M4 Coupe) F83 (M4 Convertible) F85 (X5 M) F86 (X6 M) G12 (7 Series) I01 (i3 Series) Vehicles with option code SA-0322 (Comfort Access) without M-Sport trim INFORMATION The smart opener (Contactless tailgate) operates as described below: Ignition key must be within 3 feet behind the vehicle, clear from any interference like a smartphone The customer must be at least an arms-length behind the vehicle Kick your foot forwards & backwards under the vehicle in one quick movement The taillights flash confirming that the trunk will open The trunk then successfully opens For more information an instructional video can be viewed which demonstrates the operation. Thanks to BMW of Tenafly for providing the video. tinyurl.com/Autotrunk1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016 Page 2 of 2 WARRANTY INFORMATION Not applicable. [ Copyright (c)2016 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016
"DSC ""WHEEL SPEED SENSOR"" FAULT CODES AND MALFUNCTION INDICATOR LAMP- DIAGNOSTIC.
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1. DSC's fault codes stored from two different wheel speed sensors (both front or both rear): 4809B0 - wheel speed sensor - front left - drive off recognition faulty and 4809CD - wheel speed sensor - front right - drive off recognition faultyor 4809B9 - wheel speed sensor - rear left - drive off recognition faulty and 480686 - wheel speed sensor - rear right - drive off recognition faulty. 2. Next ignition ON (after above codes stored). a) DME fault can occur:1F054D - drive, safety function: Drive power output reduced, DSC signals implausible and b) Malfunction Indicator Lamp (MIL) may light up. Faulty drive off recognition due to: a towing operation with a raised axle operation of the vehicle on the vehicle hoist operation of the vehicle on the roller test stand DSC diagnosis recognizes implausible wheel speeds, so no control is possible. DME fault is entered on safety grounds since the DSC fault still exists after a terminal change and may only be removed while driving."
"EPS INTERMITTENT ASSIST FAILURE, FC 4823FA.
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The steering assistance fails after several, consecutive parking maneuvers or sustained hold at the end stop. EPS assistance starts functioning again after a few minutes. And, Fault code 4823FA (""EPS control unit internally overload, reduction in steering assistance"") is stored in the EPS control module. EPS software error (overloading protection function over sensitivity)."
?SERVICE ACTION: PROGRAM CONTROL UNITS (DME).
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Due to an error in the OBD diagnostics of the DME software, a marginal catalytic convertor or post catalyst oxygen sensor may not be detected as faulty.
"AIR BAG WARNING LAMP, CC MESSAGE 'RESTRAINT SYSTEM' .
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Air bag Warning indicator sporadically illuminates for short intervals when occupants are exiting the front of the vehicle. Check Control messages may be displayed as follows: ""Restraint system driver's side is faulty"" (CC 108) ""Restraint system front passenger is faulty"" (CC 109) ""Functions of airbag, seat belt tensioner and belt force limiter are faulty"" (CC 97) Fault codes may be stored: C95462, driver's seat module (seat position, back rest lock): Communication fault C95463, seat module front passenger (seat position, back rest lock): Communication fault Front seat occupants may sense electrostatic discharge when exiting the seat. Electrostatic discharge disrupts normal communication between seat module and airbag control unit."
REMOTE KEY WILL NOT OPEN OR START VEHICLE: Remote key battery in service significantly less (under a year) than expected...
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two-year life-span.
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after...
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cycling the ignition.
REPLACE BATTERY CHECK CONTROL MESSAGE: In-stock, new vehicle instrument cluster displays the red CCM Replace Battery (ID...
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# 460).
Other
18 bulletinsCustomer complains of a musty odor or damp front footwell carpet.
Please return all part(s) to your facing Regional Distribution Center (RDC).
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Submit for return using a YR26 damage claim with order reason BM2. A valid BMW delivery and delivery item number must be entered, and TEC73 must appear in the text of your TEC claim.
Customer complains of musty odor or damp front footwell carpet.
Different air temperatures are felt from left to right out of the front fresh air grilles (air vents).
DELIVERY STOP - OBD ACCESS IN DSC CONTROL UNIT: Aftermarket scan tools cannot read fault codes in the Dynamic Stability...
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Control (DSC) unit via the On Board Diagnostic (OBD) socket. The DSC data is not processed correctly in the BDC and therefore cannot transmit any diagnostic requests via the OBD using aftermarket scan tools.
INSTRUMENT CLUSTER FAULT B7F67E MAIN BOARD FAULT STORED.
"False Alarms of the Anti-Theft Alarm System.
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The alarm (DWA) siren continues to activate after locking vehicle An ""unapproved"" device is connected to the On-Board Diagnostics (OBD) port of the vehicle. This keeps the Ethernet communication line active which triggers the alarm when the vehicle tries to enter sleep mode."
RATTLE/BUZZ IN SUNSHADE.
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There is a rattle or buzz originating from the vicinity sunshade/ hands-free microphone, usually while driving on a rough surface. CAUSE Uncovered microphone plug vibrates against components behind headliner. Cover microphone plug with tape or foam
"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added...
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along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."
EXTERIOR BMW ROUNDEL EMBLEMS SEPARATE AND FALL OFF.
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The exterior BMW Roundel Emblem (front and/or rear) separates from the mounting base and falls off. Delamination of the Roundel Emblem.
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely...
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inoperative.
MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory...
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seat may restricted.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
BASIC INSTRUMENT CLUSTER: DATE ERRONEOUSLY ADJUSTS BY ITSELF: The calendar date in the instrument cluster adjusts itself...
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forward approximately one to two days.
HORN VIBRATES WHEN BEING USED: When the horn is being used, it vibrates and causes a buzzing/droning noise
HUMMING NOISE DURING SMOOTH ACCELERATION: A humming, vibration noise is heard during smooth acceleration to 2000 rpm.
ConnectedDrive/BMW Assist System Diagnosis Information
EXPOSED FOAM IS VISIBLE UNDER THE FRONT SEAT: Exposed foam is visible under the optional front sport seat or in rear...
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footwell as shown in the picture.
Lighting
11 bulletinsShipping specific non-deployed vehicle safety devices to lighting resources, LLC
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks for
Shipping specific non-deployed vehicle safety devices to lighting resources, llc.
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This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is...
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illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...
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supersedes SI B61 23 15 dated April 2016.
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...
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supersedes SI B61 23 15 dated April 2016.
Service Action: Check and Replace Cup Holder.
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A cup holder with no clamping elements may have been installed in affected vehicles.
SI B36 01 15 February 2016 Wheel and Tires Technical Service This Service Information bulletin supersedes SI 36 01 15 dated October 2015.
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designates changes to this revision SUBJECT Check Control Message: Tire Pressure Monitor (RDCi) Failure. A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)
DELIVERY STOP: REPLACE TIRES: Vehicles were not assembled with Runflat tires as specified
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both...
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headlight lenses that is visible from outside.
CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location...
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by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).
HVAC & Climate
9 bulletinsWater Ingress In Footwell Area From A/C Condensate Drain: Water Ingress In Footwell Area From A/C Condensate Drain.
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Customer complains of musty odor or damp front footwell carpet.
BUZZING NOISE IS HEARD WHEN AIR CONDITIONING IS DEACTIVATED: A buzzing noise is heard when the air conditioning (A/C) is...
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deactivated while the vehicle is in park or neutral. Prior to turning off the A/C, the system was functional and cooling properly. A/C compressor, or The power supply to the A/C compressor is too low.
BUZZING NOISE IS HEARD WHEN AIR CONDITIONING IS DEACTIVATED: A buzzing noise is heard when the air conditioning (A/C) is...
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deactivated while the vehicle is in park or neutral. Prior to turning off the A/C, the system was functional and cooling properly. A/C compressor, or The power supply to the A/C compressor is too low.
Water Ingress In Footwell Area From A/C Condensate Drain: This Service Information Bulletin (Revision 1) replaces SI B64 04 16 dated March 2016.
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The condensate drain hose is blocked by the heat shield The condensate drain hose is not attached properly to the housing The condensate drain hose was damaged during installation
INSUFFICENT AIR COMING FROM VENTS.
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Air quantity from vents does not chance with blower speed.
Foul Odor when Switching On A/C.
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May be a foul smell (musty, rotten, and vinegary) when the A/C is first turned on that lasts about five minutes.Micro-filter position too low in the IHKA housing. Micro-filter position too low in the IHKA housing.
Water Ingress In Footwell Area From A/C Condensate Drain.
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Customer complains of musty odor or damp front footwell carpet. Improper drainage of water from A/C housing.
HEATED SEAT TEMPERATURES INCORRECT.
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Seat heater output is incorrect - too high or too low. Target temperatures: Level 1 = 95F after 20 min Level 2 = 99.5F after 20 min Level 3 = 104F after 20 min Insufficient encoding of seat heating control unit.
"AIR CONDITIONING COOLING IS INSUFFICIENT.
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* A/C system is not providing sufficient cooling and the vehicle switch is NOT in ""Eco Pro"" position. * A/C system contains little or no A/C refrigerant. Contaminants under O-ring seals have allowed refrigerant loss."
Brakes
6 bulletinsSIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can...
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loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. The plastic mounting tabs for the rear tail light assembly housing(s) may become too brittle and crack to the point where the hold down nut(s) can no longer keep the housing(s) in place.
RATTLE NOISE FROM LOWER A-PILLAR.
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A rattle noise is present from the lower area of the A-Pillar. Due to a manufacturing error, the bolt securing the front door brake/stop to the A-Pillar may have loosened over time.
SUBJECT Brake Pedal Cover Falls Off.
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The brake pedal cover can come off of the brake pedal CAUSE The geometric shape of the brake pedal tread plate and pedal cover do not match exactly. This can cause the pedal cover to detach.
EDGE CORROSION IN THE INNER DOOR JAMB AREA.
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Corrosion on inner door panels at the following holes and cavity openings: ? Door brake (1). ? Door wiring harness pass-thru (2).
DRIVING STABILIZATION CONTROL FAILURE: ABS/DSC INSTRUMENT LAMPS LIT.
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ABS/DSC lamps lit in instrument cluster. Fault codes may be saved in the DSC control unit: 480AAD - wheel speed sensor - rear left - smoke monitoring 480AAC - wheel speed sensor - rear left - unexpected jump in the signal 4809B9 - wheel speed sensor - rear left - driving off recognition faulty 480716 - wheel speed sensor - rear left - plausibility: direction of rotation 4809B7 - wheel speed sensor - rear left - missing tooth 480719 - wheel speed sensor - rear right - plausibility: direction of rotation 480686 - wheel speed sensor - rear right - driving off recognition faulty 480AB3 - wheel speed sensor - rear right - unexpected jump in the signal 480AB4 - wheel speed sensor - rear right - smoke monitoring 4809C2 - wheel speed sensor - rear right - missing tooth Rear wheel pulse generator (wheel speed sensor) retaining screw is loose, missing or broken.
?SERVICE ACTION: SERVICE ACTION: PROGRAM THE DYNAMIC STABILITY CONTROL (DSC) UNIT .
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When the collision warning system is active, the pre-pressurization of the Dynamic Stability Control (DSC) (allowing maximum deceleration braking) is not working correctly. However when the brake is applied by the driver, normal braking force (deceleration) is experienced. Normal braking functions are not affected. Only the braking function of the collision warning system is affected. Error of the coded data in the DSC
Pre-Delivery & Maintenance
4 bulletinsThe 3G network in the US has been shut down.
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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
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BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
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The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.
Cracking noise in the area of the front axle support/wishbone This Service Information bulletin supersedes SI 31 01 16 dated April 2016.
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Customer complains of cracking noise coming from the area of the front axle when driving over rough road surfaces, railroad crossings and speed bumps. CAUSE Wishbone rubber mount
Fuel System
4 bulletinsCONDENSATION FROM AIR CONDITIONING LEAKS INTO PASSENGER FOOTWELL: Condensation from the air conditioning systems...
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evaporator drips, below the instrument panel, into the passenger's footwell. During assembly, the cover of the fresh air intake was not fully seated when the screws were tightened. This cover can then leak condensation out through the existing gap.
CONDENSATION FROM AIR CONDITIONING LEAKS INTO PASSENGER FOOTWELL: Condensation from the air conditioning systems...
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evaporator drips, below the instrument panel, into the passenger's footwell. During assembly, the cover of the fresh air intake was not fully seated when the screws were tightened. This cover can then leak condensation out through the existing gap.
?SATELLITE RADIO DETERIORATION IN RECEPTION QUALITY DUE TO NEW CELLULAR FREQUENCIES .
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INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. BMW is currently working with the wireless mobile providers in order to improve the quality of reception and help alleviate the issues that are caused by the wireless mobile expanded frequencies. Once we have more information about this situation this service information bulletin will be updated. Currently Satellite Radio is provided by SiriusXM for BMW customers via geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. Due to this angle, buildings, hills, trees, highway sound blocking walls or other obstacles might block the satellite signal coming from reaching the vehicle receiver antenna and might cause audio cut outs, unless the wireless provider has installed terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets smaller. Also adverse weather conditions might affect reception. At this time, in the event of a customer complaint or inquiry on interference noise: Do not replace any parts Do not program or carry out other work on the vehicle Explain to customer about the new Wireless Communications Service (WCS) signals When investigating Satellite Radio cutouts or a temporary loss of reception: Please compare to a similarly equipped vehicle. Keep in mind the roofline of the vehicle, size of the antenna (sharkfin) and location of the antenna on the vehicle will all affect the strength of the reception. Do not compare a Sport Activity Vehicle (SAV) with a high roofline mounted antenna to a different vehicle such as a coupe or convertible with a much lower mounting point of the antenna. Replace no parts Do not prog
FUEL GAUGE ERRONEOUS DISPLAY: Vehicle runs out of fuel but the instrument cluster still displays fuel remaining in the...
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tank.
Transmission
3 bulletinsThe buttons on the gear selector switch (GWS) do not work, or the function indicator lighting has failed.
Customer states the Central Information Display is flickering and the picture is shifting.
SERVICE ACTION: MECHANICAL STEERING COLUMN.
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The steering column adjustment gears may not have been aligned correctly Fault in the production of the steering column.
Steering
3 bulletinsThe following complaints may be noticed while slow maneuvering with a steering input of 80-100% (at or near full lock,...
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e.g., parking lot maneuvers) or accelerating with a medium to large steering angle: Humming or creaking noises from the rear area, slight vibrations also noticeable from the driver's seat. The vehicle may also jerk slightly.
LDW (LANE DEPARTURE WARNING): STEERING WHEEL VIBRATION NOT WORKING.
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LDW steering wheel vibration is not working. Software in the Body Domain Controller (BDC) control unit.
Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload.
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This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.
Tires & Wheels
2 bulletinsNOISE DURING FORWARD / BACK SEAT ADJUSTMENT OVER THE ENTIRE LENGTH OF TRAVEL: A loud screeching noise can be heard from...
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the front driver's or passenger's seat during forward/back seat adjustment.
NOISE DURING FORWARD/BACK SEAT ADJUSTMENT OVER THE ENTIRE LENGTH OF TRAVEL: A loud screeching noise can be heard from...
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the front driver's or passenger's seat during forward/back seat adjustment.
Air Bags & Safety
1 bulletinAIR BAG WARNING LAMP CC MESSAGE 'RESTRAINT SYSTEM'.
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Air bag Warning indicator sporadically illuminates for short intervals when occupants are exiting the front of the vehicle.
Suspension
1 bulletin?FRONT SUSPENSION RIDE HEIGHT HAS DROPPED .
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INFORMATION Please refer to the Electronic Parts Catalog (EPC), using the VIN to locate the part numbers. WARRANTY INFORMATION Damages due to outside influences are not covered under the terms of the BMW limited warranties.