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2013 BMW R1200 GS TSBs

113 Technical Service Bulletins across 14 categories

Engine

39 bulletins
10245433

BMW Motorrad USA has become aware of a potential durability issue with the film type fuel level sender Fuel Strip...

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equipped on certain model year 2005 to 2013 R and K series motorcycles.

10228448

BMW Motorrad is aware of a number of cases in which the screw connections of the Paralever link and/or the rear brake...

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caliper have loosened in customer vehicles while driving.

10215024

The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible...

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USspecification

10205109

Stress corrosion cracks may occur on the studs of certain milled footrests from the BMW Motorrad special accessories...

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catalog for the GS models.

10204679

BMW Motorrad has ascertained that in isolated cases the fuse for the voltage regulator is not correctly secured in the...

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holder by the threaded fasteners.

10204674

BMW Motorrad has ascertained that in rare cases the throttle twistgrip sends an implausible signal to the engine...

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management system when the throttle valve is closed.

10204667

One of the following situations can occur when connecting to BN2000 motorcycles: 1.

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The installed control units cannot be found when reading out with ISTA. 2. Control units initially communicate after connecting to the vehicle, but communication later stops.

10200495

BMW Motorrad has ascertained that vehicles fitted with option code 0190 "Enduro ASC + BMW Motorrad has ascertained that...

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vehicles fitted with option code 0190 "Enduro ASC + Riding Modes" can experience functional problems in the Enduro PRO mode. Effective March 06, 2013, BMW Motorrad has a software solution available. Once the coding plug has been fitted and the software update performed, the customer can use all the riding modes

10193510

Oil leak immediately after replacing cylinder head cover seal set.

10165274

Ticking noises from the cylinder hood.

10165251

Ticking noises from the cylinder hood.

10160232

During the course of quality analysis, it was determined by BMW Motorrad that in the production period from February ...

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2018 to end of June 2018, cross-spoked wheels with reduced spoke tension have been produced.

10151392

BMW Motorrad has determiend in th ecourse of quality observation that in a few cases clutch fluid may leak between the...

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clutch slave cylinder and the braided stainless steel clutch line. The cause is a burr in the clutch slave cylinder which may damage the gasket of the clutch line.

10151238

BMW Motorrad has determined in the course of quality observation that in a few cases clutch fluid may leak between the...

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clutch slave cylinder and the braided stainless steel clutch line. The cause is a burr in the clutch slave cylinder which may damage the gasket of the clutch line. A vehicle with high mileage can show signs of gradual impairment of the clutch function. The separating action of the clutch can worsen gradually over a period of time.

10149276

During the course of the quality analysis carried out by BMW Motorrad, it has been determined that for the R 1200 models...

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with the gearshift assistant (SA X222A) OE, a few faulty gearshift assistants have been installed in the production period from 09/02/2016 to 09/05/2016. Over the service life of the vehicle, there can be impairment of functions up to a loss of function of the gearshift assistants. In the case of a loss of function, a gear change (without the gearshift assistant) is possible only with the actuation of the clutch lever.

10149206

When the throttle is closed, the engine goes into emergency mode.

10148246

BMW Motorrad USA has become aware of a potential durability issue with the film type fuel level sender ?Fuel Strip?...

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equipped on certain model year 2005 to 2013 R and K series motorcycles.

10148173

NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak.

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The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: z FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm CAUSE Contamination of the NVLD pressure switch electrical contacts

10148172

N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures.

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The customer complains that one of the following scenarios has been encountered while operating the vehicle: ? During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ? During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated.? While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. ? Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.

10148163

N63 Engine: Check the Timing Chain.

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INFORMATION This bulletin outlines the procedure to check the engine timing chains for wear and should be completed in conjunction with SI B11 06 14 "N63 Customer Care Package". Performing the test plans identified in the procedure below will detect wear at an early stage and if necessary provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to assure the highest standard of performed repairs.

10148162

The test plan will help identify the actual oil level, and advise the amount that will need to be added to correctly fill the engine when topping up.

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When performing the scheduled oil service and filling the engine with the amount specified, the applicable ISTA/D repair instruction does not require performing this test plan. Applicable models: ? F01 and F02 with the N63T engine with I-Level F001-13-03-501 or higher ? F06, F07, F12 and F13 with the N63T engine with I-Level F001-13-03-501 or higher ? F10 with the N63T engine with I-Level F010-13-07-501 or higher ? F15 and F16 with all I-LevelsTest plan path: 1. Select "Service Function." 2. Select "Drive." 3. Select "Motor Electronics." 4. Select "Motor Oil."5. Select "Oil Level." 6. Select "Continue." 7. Follow the steps as directed in the test plan to complete the measurement. Always refer to ISTA/D for the recommended oil type and the amount required, using the VIN number of the vehicle. IMPORTANT: Do not perform this test plan on the following vehicles: ? Performing the test plan on any vehicle with the N63 engine will result in an inaccurate measurement. ? Performing this test plan on any vehicle with the N63T engine without the applicable I-Levels stated above will result in an inaccurate measurement. Do not perform this test plan when performing engine oil services. Fill the engine with the specification found in ISTA/D. WARRANTY INFORMATION Not applicable. [ Copyright (c)2014 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20361.1.B110713....1/2/2015

10148161

INFORMATION This bulletin outlines the Customer Care Package program that has been designed exclusively for BMW vehicles with the N63 engine.

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Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its "class leading" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: ? Hot-Film Air Mass Sensors ? PIEZO High Pressure Fuel Injectors ? Engine Vacuum Pump ? Fuel System Low Pressure Sensor/Feed Line ? Fresh Air Intake Turbo Seals ? Crankcase Ventilation Lines (Hoses) This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The procedure described in this bulletin should be completed in conjunction with performing SI B11 16 14, N63 Engine: Check the Timing Chain. Perform all recommended, due or qualifying "time-based" maintenance service tasks as directed by the Key Reader/ISPA Light application. Note: The procedure in SI B11 16 14 includes an engine oil and filter change. When applicable, also perform the procedure described in SI B61 30 14, 12-Volt Battery Replacement under the BMW Maintenance Program together with performing the N63 Customer Care Package. After completing all necessary repairs, vehicle needs to be test driven for up to 30 minutes to assure the highest standard of performed repairs.

10148135

ConnectedDrive/BMW Assist System Diagnosis Information.

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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

10148132

Front Collision Warning Check Control Message Displayed in CID.

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Occasionally while driving, a check control message (CCM) for Front Collision Warning is displayed in the Central Information Display (CID). This message is cleared from the CID by clicking on "OK" using the iDrive controller. CAUSE The KAFAS (camera-based driver support system) camera is affected by environmental conditions such as: * Direct sunlight (sunrise or sunset) * Rain * Fog * Dirt * Snow * Ice * High interior temperatures (may also cause a CCM to be displayed upon starting the vehicle) ?? Fault code 0x800AC0 - KAFAS camera switch off due to over temperature The pictures below show the direct sunlight causing the CCM: INFORMATION This is the current text in the Owner's Manual for the Front Collision Warning (FCW): The system may not be fully functional in the following situations: * In heavy fog, rain, sprayed with water or snowfall * In tight curves * If the driving stability control systems are limited or deactivated: for example, the DSC is off. * If the camera view field of the front windshield is dirty or covered. * Up to 10 seconds after the start of the engine, via the Start/Stop knob. Direct sunlight will be added as one of the causes for the FCW CCM.

10148120

Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.

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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shut

10148015

Seat locking barrel - repair kit not permitted.

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After the seat lock cylinder has been replaced with a repair kit, the cylinder does not always stay securely installed.

10147656

"This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in...

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conjunction with SI B11 06 14, ""N63 Customer Care Package."" The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule. Performing the test plans identified in the procedure below will detect wear at an early stage and, if necessary, provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to ensure that the repairs were performed to the highest standard. AFFECTED VEHICLES This Service Action applies to E70, E71, E72, F01, F02, F04, F07, F10, F12, and F13 vehicles with the N63 engines corresponding to the production dates listed above. First check if a Service Action label with a code number 728 is already attached to the B-pillar. If a code number 728 has already been punched out, the Campaign has already been performed and no further action is necessary. Eligible vehicles will show the following Service Action-related Campaign Code: 00 13 48 02 00 If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on top of another one, because a number from an underlying label could appear in the punched-out hole of the new label."

10147532

"N63T - Drivetrain Malfunction Message after Driving for Several Hours This Service Information bulletin supersedes SI B12 10 16 dated April 2016.

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""Drivetrain Malfunction"" message displayed with reduced engine power. Erroneous misfire faults may be stored for cylinders 3 and 6. The situation is most likely to occur after driving for several hours at constant highway speeds with light throttle (low load and low engine speed). Cycling ignition off and back on again clears the ""Drivetrain Malfunction"" warning DME software (plausibility check error)."

10147530

SERVICE ACTION: N63T ENGINE - CHECK AND REPLACE THE CRANKCASE VENTILATION HOSES.

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The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM rubber material. The FPM rubber material is engine heat resistant. Or The plastic coggurated hoses are not fitted with the self-locking spacers. The self-locking spacers maintain an air gap between the hoses and the hot engine components.

10147192

"?SI B13 02 15July 2015 Fuel SystemsTechnical Service This Service Information bulletin supersedes SI B13 02 15 dated May 2015.

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designates changes to this revision SUBJECT Service Action: N63 Replace High-Pressure Fuel Pumps. The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output. This Service Action involves F01, F02, F04, F07, F10, F12, F13, E70, E71, and E72 vehicles with the N63 engine produced from January 1, 2011 to December 1, 2011. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. CAUSE The high-pressure pump quantity control valve may fail."

10147168

BMW Motorrad has ascertained that in isolated cases the fuse for the voltage regulator is not correctly secured in the...

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holder by the threaded fasteners. This can prevent the battery from being charged while the motorcycle is being ridden. If this happens the 'General' warning light shows red and the battery symbol appears in the multifunction display.

10147068

"This Service Information bulletin and attachment supersedes SI B11 16 14 dated January 2015.

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designates changes to this revision SUBJECT N63 Engine: Check the Timing Chain. INFORMATION This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, ""N63 Customer Care Package."" The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule. Performing the test plans identified in the procedure below will detect wear at an early stage and, if necessary, provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to ensure that the repairs were performed to the highest standard."

10146719

ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated...

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July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

10146706

N63 and S63 Engine: Valve Seal Replacement This Service Information bulletin replaces SI B11 08 15 June May 2017 What's New: Diagnostic tips updated.

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Refer to the following applicable SIBs before replacing the valve seals. B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repair B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine in addition to excessive engine oil consumption Spark plugs fouled with engine oil and excessive engine oil consumption Excessive engine oil consumption Vehicles with less than 40,000 miles should not be considered for valve seal replacement. All Vehicles: A complete oil consumption test, as described inSI B11 03 13, must be performed first, before replacing the valve seals. Do not remove the intake manifolds to clean the intake valve carbon.

10146652

"?BMW Maintenance Program: 12-Volt Battery Replacement Measure What's new: ? "Models" updated: Model Year 2017 vehicles...

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added ? "Models" updated: Model Year G12 (7 Series) excluded from program ? "Procedure" updated: N63R engine added to 2016 Model Year G12 (7 Series) ? Attachment updated with G12 (7 Series) production date range for 2016 Model Year. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: Effective for repairs dated on or after January 1, 2015. Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. The calculation is based on the current date of repair. It is "applicable" when the 12volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."

10146632

?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the...

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injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

10146573

N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change:...

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indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

10146569

?SERVICE ACTION: SERVICE ACTION: N63T ENGINE CHECK AND REPLACE THE CRANKCASE VENTILATION HOSES What's New: ? Defect Code...

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format updated ? Consequential Additional Repair(s) statement added ? Overlapping Labor Procedure statement added . The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM rubber material. The FPM rubber material is engine heat resistant. Or The plastic coggurated hoses are not fitted with the self-locking spacers. The self-locking spacers maintain an air gap between the hoses and the hot engine components.

10136755

In November of 2017 BMW Motorrad updated the rear drive for the K5X model line, as a result longer bolts will be used...

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for the rear brake caliper mounting. Vehicles affected K5x motorcycles produced before and up to 10/31/2017, in the event the rear drive needs replaced or the rear brake caliper is removed and installed.

Other

13 bulletins
10201170

When diagnosing fault codes (0x3A13D7, 0x3A13D9), technicians erroneously condemn the electronic throttle grip, which...

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analyses show is rarely the culprit.

10200500

The hill start control operation may be sporadic.

10200269

The bike does not shut down with a short press of the keyless ride button.

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The keyless Ride button must be pressed for several seconds to shut the bike down

10150155

Incorrect anti-theft alarm (DWA) operating instructions

10149289

Heated handlebar grips intermittently not working

10149274

Customer complains about an operating failure on the left or right multifunction switch.

10149207

The cruise control system is not working in the Enduro/Pro mode

10149204

Incorrect road speed indicated.

10148061

Retrofitting the Switching Assistant Pro.

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The ESA coding procedure fails when retrofitting the Switching Assistant Pro.

10147997

Heated handlebar grips with low output.

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Increased thickness of handlebar means that the output felt by the rider is lower.

10147167

Heated handlebar grips with low output .

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Due to thicker aluminum handlebar.

10146658

"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added...

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along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."

10055296

BMW MC: THE HANDLEBAR GRIPS, THAT ARE HEATED, FAILS TO GET WARM SUFFICIENTLY, DUE TO INCREASED HANDLEBAR ALUMINUM WALL...

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THICKNESS AND LOWER HEAT OUTPUT FELT BY RIDER. MODEL K50, 51 (E SERIES). *PE

Infotainment

13 bulletins
10193494

Butt connector for repairing a plug connection.

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The ?top up coolant? message is displayed in the central display (CC message ID 166). When checking the cooling system there are no leaks found and the expansion tank is filled to the proper level.

10149288

Navigator V maintains a Bluetooth connection to a mobile phone for a short period.

10148128

Headunit High Is Constantly Resetting.

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After connecting a mobile device via Bluetooth, the Headunit High (HU-H) constantly resets. This is because the mobile device paired/connected to the vehicle contains one or more emails with 30 or more recipients. Note: In this situation, a reset is when the HU-H shuts down and then turns back on. CAUSE Software error in the HU-H.

10147954

Enabling Code FSC/SWT - Enabling the Navigation System Map at QC1.

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The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. INFORMATION New vehicles come equipped with a navigation road map that must be enabled via an enable code (FSC). This process is part of the QC1 Pre-Delivery Check performed with the ISID (ISTA Diagnosis). IMPORTANT: There is no programming involved!

10147779

Instrument Cluster display is partially blank.

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The Instrument Cluster (Kombi) lower display may be intermittently blank. The Board Computer, Ambient Temperature and Check Control Messages will not display. Instrument Cluster software error.

10147690

One or both of the situations listed below may be encountered: ? Android device connection stability (dropped calls) ?...

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Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer Initiated Software Update) software is available on the TIS website. This software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation.

10147628

"MSUBJECT iPhone and iOS 8.x Information.

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INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the phone back on. z The customer then enters the vehicle, but does not unlock the phone prior to turning the vehicle on. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20701.1.M840115....3/2/2015 Page 2 of 2 Result: z The phone reconnects to the Bluetooth system (normal). z However, the contact list is not transferred (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle, he or she must unlock the phone at least once (passkey). With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the ""Attachment"" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following website: www.miniusa.com/bluetooth NOTE: This SI will be updated as new information is received. "

10147154

HU-H: Headunit Resets Intermittently or Permanently.

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The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H

10146660

The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the...

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cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.

10146659

SERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE.

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What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ? Information: Removed scenario regarding new/unsold Z4s & X1s ? Procedure: Added info about COMBOX retrofit that it does not affect Bluetooth functionality ? Warranty: Added info that the correct flat rate labor operation that corresponds to the option the customer selected is claimed and removed information about Z4s & X1s . The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.

10146657

"LIST OF AVAILABLE FM RADIO STATIONS TEMPORARILY NOT AVAILABLE.

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INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. As a part of this upgrade, the hardware updating the sender lists was changed from an "update after every diversity reception interruption or maximum of four minutes" configuration to "regular interval updates (every four minutes) without regard to diversity reception status" configuration. This may cause a delay of up to four minutes for updates to the sender list when leaving areas of poor reception. The last received transmitter, before the entrance into underground car parking or a tunnel, is still received and will show station identification. This fixed interval update does not apply to Traffic Message Channel updates which remain active. This new equipment operation pattern may be noticed by the customer after replacement of their Head unit. All replacement Head units delivered since 01/2016 have the upgraded design. An immediate solution would be for the customer to select one of their stored favorite stations via the menu or favorites buttons. PARTS INFORMATION Parts exchange or a software update are not effective or approved for this situation. WARRANTY INFORMATION Not applicable."

10146603

?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 .

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While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software

10146598

"?SERVICE ACTION: INSTRUMENT CLUSTER DISPLAY IN KM/H .

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When the instrument cluster's digital speedometer has been set to display metric speed and distance values, there is no display of the miles per hour. US regulations specify that even with the instruments set to display metric values, a ""Miles per hour"" display must also be present for immediate visual reference. To confirm language settings use the iDrive controller: Menu, Vehicle Settings, Language/Units, then - Distance - Dig (digital) Speedometer Instrument Cluster (KOMBI) software error."

Electrical

11 bulletins
10249027

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.

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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.

10201169

Vehicle battery not charged despite the battery charger being connected to the on-board socket (manufactured before...

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2009)Headlights and rear lights light up intermittently despite the ignition being switched off and the battery charger being connected to the on-board socket.

10148427

Central Information Display Intermittently Dimming or Flashing Off/On.

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Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID Affected Central Information Displays were manufactured from 02/01/2013 to 06/09/2014. The manufacturing date is included in the serial number printed on the parts label on the CID. IMPORTANT: The manufacturing date is written in the following way: dd mm yy Example: The manufacturing date of August 15, 2013 is printed on the label in the following way: 15 08 13

10148130

When Unlocking with Comfort Access the Outside Door Mirrors Are in the Wrong Position.

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The vehicle is locked with one remote key and then enters sleep mode. The vehicle is then unlocked using one of the outside door handles with the second remote key. The outside door mirrors do not move to the correct position. The seats do move into the correct position. CAUSE Software error in driver's seat module

10148129

Central Information Display Intermittently Dimming or Flashing Off/On.

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Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID.

10147722

"BMW Maintenance Program: 12-Volt Battery Replacement Measure.

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INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: ? Effective for repairs dated on or after January 1, 2015. ? Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. ? The calculation is based on the current date of repair. It is ""applicable"" when the 12-volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."

10147618

"This Service Information bulletin supersedes SI B61 03 13 dated August 2013.

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designates changes to this revision SUBJECT High Battery Discharge Warning: Battery Needs Replacement. After the vehicle is started, a Check Control message ""High Battery Discharge Warning"" is displayed in the Central Information Display (CID). Various power supply and power management faults are stored, including the following: CAS - ""930769 Deactivation of terminal 15: upper startability limit reached"" CAS - ""93076A Deactivation of terminal 15: upper startability limit reached, but deactivation preventer or legal load/consumer active"" CAS - ""93076B Deactivation of terminal 30B: upper startability limit reached"" CAS - ""93076C Deactivation of terminal 30B: upper startability limit reached, but deactivation preventer or legal load/consumer active"" JBE - ""8020E8 Reset or deactivation of terminal 30F"" DME - ""213901 Power management: reduction or deactivation of individual electrical loads/consumers"" CAUSE The battery has become heavily discharged or is faulty. The following reasons can contribute to a prematurely failing battery: z Unfavorable driving profile - excessive short trips z Excessive terminal 30B after run - normal coolant pump or electric fan operation z Extremely cold temperatures z Vehicle faults - closed circuit draw, sleep mode preventer or frequent wakeups."

10146995

"BMW ALPINA N63T PRESSURE SWITCH - LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES.

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INFORMATION For the above-referenced vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the pressure switch, leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by the vehicle's original in-service date Note: This bulletin is notice of a ""limited warranty extension."" This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW NA will be sending VIN-specific customer notification letters in a phased release."

10146769

"AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION.

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According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Front passenger seat occupancy detection transmitting fault (moisture)"" is stored. The fault may or may not currently be present. The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."

10135006

Incorrect tire pressure appears in the instrument cluster.

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Contamination or obstruction of the RDC sensor.

10135001

After a few days of beingparked, the battery discharges, off-load current is too high

Software & Calibration

6 bulletins
10151297

During programming ith ISTA/P software version3.58.2.001.

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a programming abort occurred. Afterwards the vehicle is inoperative and can no longer be started. Repeated programming is not possible with this tversion. Software bug.

10148428

Vehicle inTransport Mode Cannot Be Unlocked with Remote Control.

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When the vehicle is in transport mode, intermittently it cannot be unlocked via the remote control key. CAUSE When the vehicle is in transport mode, to reduce power consumption, the software is designed to disable the outside antenna receiver from waking up the vehicle.

10148101

iPhone: Connection Failures with iOS 7.

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There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.

10136762

The software for the TFT instrument cluster with I level 17-11-501 does not correspond to internal quality guidelines.

10136760

Various malfunctions in Navigator VI GPS due to older software which requires update.

10135004

During a software update of the instrument cluster as of I level 17-11-502 (ISTA version 4.09.3x) a programming abort...

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occurs.

Brakes

5 bulletins
10215023

Visual Inspection of Brake discs/Rotors for new car deliveries

10200496

During operation of the rear wheel foot brake lever, the rider feels a soft pressure point or perceptibly longer lever...

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travel

10151295

Grinding noises from rear drive - individual cover screws on rear drive are coming undone,screw chafes against the brake...

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disk and makes noises.

10148315

Incorrect Remaining Service Life from CBS Data for Brake Pads.

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The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor intervenes). The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. Software calculation of the brake pad wear model in the DSC.

10146892

CBS BRAKE PAD CALCULATION AND CORRECTION.

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When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. CBS shows 3,107 miles or slightly higher for the next brake service displayed via Key Reader, or vehicle's Control Display (in Vehicle Info/Status/Service required/Brake pads) CAUSE CBS calculates the remaining brake pad wear based on brake pressure, speed, vehicle specific parameters (i.e. NAO pads), brake temperature as well as cumulative brake application time. Due to variation of these parameters and outside environmental influences, this calculation can deviate from the real brake pad wear. Starting from the above-mentioned production dates of the vehicles indicated, the CBS brake pad wear calculation has been changed, and is now based only on the brake pad wear sensor. Important Note: To avoid a too-slow wear prediction, the CBS brake model will estimate the need for repairs, in some cases, rather early. Calculation will level at 3,107 miles and stay at this value until the CBS brake pad wear sensor is triggered. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/36...11/8/2016 Page 2 of 2 After the sensor is triggered, the CBS mileage will count down indicating to the customer that the brake repairs will be due.

Suspension

5 bulletins
10149205

It is not possible to calibrate the ESA suspension strut.

10147996

ESA spring strut cannot be calibrated / additional models added

10147963

The rear SAF (Dynamic ESA) spring strut is able to twist by a few degrees.

10147546

Service Action: Replace the Tailgate Tension Spring.

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Tailgate does not stay in fully open position.

10146821

CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015.

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Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)

Pre-Delivery & Maintenance

4 bulletins
10248094

Since October 2023, a new maintenance schedule is valid for all K5x models.

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For the first time, maintenance positions for the cardan shaft (Driveshaft) are included. NOTICE: 1. The new maintenance schedule is not limited to vehicles affected by the SI 33 02 22 (SERVICE ACTION: Swingarm Drain retrofit and Driveshaft Check), but is valid for all K5x models - including retroactively. In case of retroactive validity (model year 2023 and older), affected customers will be informed about the change. This will be in the form of a direct-to-customer letter with a description of the new maintenance schedule, specific owners manual insert, and consumer warranty book insert. 1. For vehicles affected by SI 33 02 22 (SERVICE ACTION: Swingarm Drain retrofit and Driveshaft Check), this service action must be performed first. All conditions described in this bulletin apply after the open Service Action has been completed. No additional communication is required for K5x models model year 2024 and onwards. Those models have the new maintenance schedule in their owners manual.

10200499

Service distance cannot be set in miles in ISTA for TFT-type instrument clusters

10194316

The complaint of leaking telescopic forks is the top warranty claim in many current models,

10146779

Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015..

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Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.

Body & Paint

4 bulletins
10236237

Multiple factors may cause the driveshaft to become damaged; among them are corrosion in certain parts ofthe driveshaft,...

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and wear and tear exacerbated by certain climatic conditions.

10218351

Multiple factors may cause the driveshaft to become damaged; among them are corrosion in certain parts of the...

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driveshaft, and wear and tear exacerbated by certain climatic conditions.

10193495

The customer complains of rattling noises from the rear window when driving on rough roads.

10147155

Trunk Lid Does Not Operate with Remote After Programming.

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If the customer profile is assigned to only unlock the driver door after programming with ISTA/P 3.55.x, the trunk will not open with the remote. CAUSE Coding error in CAS (Car Access System) for trunk locking

Lighting

4 bulletins
10215025

Shipping specific non-deployed vehicle safety devices to lighting resources, llc.

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This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC

10147756

Mist forms in the headlight.

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This is due to condensation and goes away again.

10147754

After activation of th ealarm system, the turn signals remain on for 1 minute.

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Previously they turned off automatically. Software malfunction.

10136759

Faulty data means that the programming of the BMS-X at I level K001-17-11-500 is prevented for these vehicles.The faulty...

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I level is expected to be rolled out to the trade with ISTA 4.08 and ISTA/P 3.63.1 from 08.11.2017.

Fuel System

4 bulletins
10148421

This Service Information bulletin supersedes SI B51 33 14 dated October 2014.

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designates changes to this revision SUBJECT New "Gas Door Operation" Instruction Label. Initial quality reports show the customers are not certain how to open and close the fuel filler flap.

10147804

After activation of the alarm system, the turn indicators remain on for 1 minute with integration levels higher than...

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k001-15-03-510.

10147624

This Service Information bulletin supersedes SI B65 10 09 dated March 2013.

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designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.

10056106

BMW MC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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INFORMATION PROVIDED REGARDING THE WARRANTY EXTENSION, WITH OUT MILEAGE LIMITATIONS, TO 12 YEARS DUE TO A POTENTIAL DURABILITY ISSUE WITH FILM TYPE FUEL LEVEL SENDER FUEL STRIP. MODEL 2005-2013 R, K SERIES. *PE

Transmission

3 bulletins
10151430

Shift assist does not function after performing SIB 23 001 15 (017) DME software upgrade.

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This is due to a progrm fault in ISTA/p version 3.56.0.

10150153

Swinging arm gaiter to gearbox is split or collapsed.

10148016

Difficulty retrofitting the gear shift Assistant Pro.

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Early prodction and incorrect integration level.

Hybrid & EV

1 bulletin
10159164

Which charger should be used to charge the Li-ion HP and/or M batteries.

Air Bags & Safety

1 bulletin
10146794

SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently.

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The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)