2017 BMW R1200 GS Adventure TSBs
165 Technical Service Bulletins across 15 categories
Categories
Engine
49 bulletinsBMW Motorrad is aware of a number of cases in which the screw connections of the Paralever link and/or the rear brake...
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caliper have loosened in customer vehicles while driving.
Stress corrosion cracks may occur on the studs of certain milled footrests from the BMW Motorrad special accessories...
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catalog for the GS models.
One of the following situations can occur when connecting to BN2000 motorcycles: 1.
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The installed control units cannot be found when reading out with ISTA. 2. Control units initially communicate after connecting to the vehicle, but communication later stops.
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult...
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to remove or breaks apart in the oil filter housing.
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .
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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
COMBUSTION CONTROL VALVE LIFT AT IDLE: The vehicle will run rough or hesitate when accelerating from a stationary...
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position.
NOISES FROM THE FUEL TANK AT IDLE: All vehicles except the F48 (X1): While driving slowly with low RPM or while idling a...
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faint knocking or fluttering noise can be heard from inside the fuel tank with a low fuel level (approximately less than 2 gallons). The customer may describe this noise as a "helicopter noise" from the rear of the vehicle. F48 (X1) only: While driving slowly with low RPM or while idling a faint knocking or fluttering noise can be heard from inside the fuel tank when the tank is full. The customer may describe this noise as a "helicopter noise" from the rear of the vehicle. CAUSE Pressure fluctuations from the tank ventilation valve will cause the fuel tank filler pipe non-return valve to vibrate. In some cases, the vibration can be heard inside the vehicle.
B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil...
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service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.
In a small amount of motorcycles with option 530 RDC, the wrong gasket for the angled tire inflation valve was mounted.
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This may lead to leakage between the angled valve and rim. This leakage is detected by the RDC and indicated in the Instrument cluster.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020.
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Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision 3) replaces SI B12 13 18 dated September 2019.
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The vehicle will run rough or hesitate when accelerating from a stationary position.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER.
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A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
Fault Code 1D2008 Stored in DME: This Service Information Bulletin (Revision 5) replaces SI B12 33 14 dated February 2016.
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The Service Engine Soon light is on. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.
ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020.
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On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing (1).
LIMITED WARRANTY EXTENSIONTO 10 YEARS/120000 MILES: This Service Information Bulletin replaces SI B01 05 18 dated July 2019.
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Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on.
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during...
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a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty dynamic driving styles. As a side effect of the highest possible brake performance customers are likely to hear noises due to the extremely resilient materials.
Ticking noises from the cylinder hood.
Ticking noises from the cylinder hood.
ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.
N63T - CCM "LOW OIL LEVEL" NOT DISPLAYED.
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Drivetrain Malfunction Warning is illuminated and DME fault code 1C4002 (Engine oil level: too low) is stored. Customer complains that Check Control Message (Low Oil level") has never been displayed. The engine oil level measurement test works correctly and shows low oil level when checked under Vehicle Status tab in CID. Instrument cluster software error.
During the course of quality analysis, it was determined by BMW Motorrad that in the production period from February ...
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2018 to end of June 2018, cross-spoked wheels with reduced spoke tension have been produced.
The lock cylinders fall out of the latches of the aluminum panniers and top cases during a ride and/or does not engage...
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during installation.
Vibration or Knocking Noise from the Center of the Vehicle.
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When accelerating, there is a knocking, or vibration, felt from the center of the vehicle. This sensation can be easily duplicated when accelerating with the transmission in 2nd or 3rd gear (manual mode). Torque flex in the rear driveshaft.
BMW Motorrad has determined in the course of quality observation that in a few cases clutch fluid may leak between the...
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clutch slave cylinder and the braided stainless steel clutch line. The cause is a burr in the clutch slave cylinder which may damage the gasket of the clutch line. A vehicle with high mileage can show signs of gradual impairment of the clutch function. The separating action of the clutch can worsen gradually over a period of time.
SOS Malfunction Is Displayed In Kombi Sporadically.
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After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display). One or more of the fault codes below may be stored in the TCB or Combox control unit: 0xB7F32B - GSM Antenna: Open Circuit 0xB7F31F - GSM Antenna: Short to ground 0xB7F31E - GSM Antenna: Open Circuit A signal error is identified during the aerial self-test performed by the TCB (Telematic Control Box or the Combox).
This Service Information bulletin supersedes SI B64 09 15 dated January 2016.
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designates changes to this revision SUBJECT Whistling Noise Coming from the Center Vent - A/C is Off. A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
This Service Information bulletin supersedes SI 12 33 14 dated December 2015.
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SUBJECT Fault Code 1D2008 Stored in DME. The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.
The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat.
?ENGINE LEAK DIAGNOSIS ON TURBOCHARGED V8 ENGINES.
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When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. Engine oil or coolant leaking from the bell housing area or the front timing chain cover area may be caused by the turbocharger itself, a turbocharger oil/coolant feed line or turbocharger oil/coolant return line. Do not remove the transmission and do not dissemble the engine before performing this inspection. If necessary, use engine oil leakage detection dye.
During the course of the quality analysis carried out by BMW Motorrad, it has been determined that for the R 1200 models...
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with the gearshift assistant (SA X222A) OE, a few faulty gearshift assistants have been installed in the production period from 09/02/2016 to 09/05/2016. Over the service life of the vehicle, there can be impairment of functions up to a loss of function of the gearshift assistants. In the case of a loss of function, a gear change (without the gearshift assistant) is possible only with the actuation of the clutch lever.
"ENGINE IDLE TOO HIGH AT OPERATING TEMPERATURE.
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Primarily when vehicle is at altitudes higher than 5000' above sea level, and engine is at operating temperature, the idle is sporadically elevated (up to approx. 1200 rpm). MIL indicator is illuminated. Fault code 1E0001 - ""Idle speed control: Speed too high"" is stored in DME. DME software error"
Seat locking barrel - repair kit not permitted.
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After the seat lock cylinder has been replaced with a repair kit, the cylinder does not always stay securely installed.
N20 - The Service Engine Soon Light is On with DME Fault 118602 Stored.
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The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic.
BMW Motorrad has ascertained that in isolated cases the fuse for the voltage regulator is not correctly secured in the...
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holder by the threaded fasteners. This can prevent the battery from being charged while the motorcycle is being ridden. If this happens the 'General' warning light shows red and the battery symbol appears in the multifunction display.
"B58 -M POWER AND SOUND KIT, MALFUNCTION LIGHT ILLUMINATED.
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Check engine light illuminated. Check Control Message: ""Drive faulty"". Engine power reduced and set in ""Emergency Program"". Fault code stored in DME control unit: o 1F0541 - Drive, safety function: Bus signal about engine torque implausible. Fault Code stored in EGS control unit: o CF2C11 - DME/DDE interface: (Actual DME/EGS crankshaft torque, 0xA5, actual crankshaft torque, 0xA5) signal invalid. Affected are vehicles with the following Integration Levels: F020-16-07-5xx F020-16-11-500 F020-16-11-501 DME control unit software error."
"MIL LIGHT WITH DME FAULTS 1B2002 AND 1F1A51 STORED.
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Service Engine Soon (MIL) light is on. Both of the following fault codes are stored in Digital Motor Electronics (DME) memory: 1B2002: ""EWS protection against tampering: no starting value programmed"" 1F1A51: ""DME, internal fault: Read EEPROM faulty"" Note: Only vehicles with DME MEVD17.2.3 produced or programmed to Integration levels: F02x-16-03-50x - F02x-16-07-50x - F02x-16-11-50x are affected. Ineffective DME software."
B58 ENGINE: OIL LEAK FROM TURBOCHARGER.
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Engine oil (1) can be seen leaking from the bottom of the turbocharger near the band clamp (2). The turbocharger band clamp is loose.
"DME Electrical Wastegate Valve Faults - Adaptation Limit Positions Not Detected.
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Engine runs with reduced power. Emissions warning lamp lights up. One or more of the following faults are entered in the DME fault memory. 123411 ""Electrical wastegate valve, limit position teach in: End stop (wastegate valve open) not found 123412 - Electrical wastegate valve, limit position teach in: End stop (wastegate valve open) not found Other consequential faults that also may be stored: 123401 - Electrical wastegate valve, adaptation: Cold start not learned 123437 - Electrical wastegate valve: Jammed closed Problems with electromagnetic compatibility (EMC). The PWM actuation (PWM = pulse-width-modulated) of the heat management module causes a fault condition on the 5V supply line of the electrical wastegate valve controller. This leads to a fault on the position sensor signal of the electrical wastegate valve controller."
"B58 -M POWER AND SOUND KIT, MALFUNCTION LIGHT ILLUMINATED.
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Check engine light illuminated. Check Control Message: "Drive faulty". Engine power reduced and set in "Emergency Program". Fault code stored in DME control unit: o 1F0541 - Drive, safety function: Bus signal about engine torque implausible. Fault Code stored in EGS control unit: o CF2C11 - DME/DDE interface: (Actual DME/EGS crankshaft torque, 0xA5, actual crankshaft torque, 0xA5) signal invalid. Affected are vehicles with the following Integration Levels: F020-16-07-5xx F020-16-11-500 F020-16-11-501 DME control unit software error."
"BATTERY DISCHARGE CCM (CHECK CONTROL MESSAGE) DISPLAYED: COMFORT ACCESS DISABLED.
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One or more of the following conditions are present: * CCM ""Battery. Discharge in standstill."", or similar, is displayed. * Comfort Access and contactless tailgate opening are not working. * Vehicle can still be unlocked with radio remote control (ID transmitter). Fault conditions are cleared upon engine restart. FEM (Front Electronics Module) software error Unauthorized (radio remote control out of range) access to vehicle has been attempted at least seven times with Comfort Access or Smart Opener (contactless tailgate opening) when the vehicle was locked. As a result of these unauthorized access attempts, the following conditions were set: * CCM ""Battery. Discharge in standstill."", or similar, is displayed * Terminal 30F (switched battery terminal when fault occurs) was deactivated, preventing Comfort Access and contactless tailgate opening."
ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated...
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July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
"?BMW Maintenance Program: 12-Volt Battery Replacement Measure What's new: ? "Models" updated: Model Year 2017 vehicles...
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added ? "Models" updated: Model Year G12 (7 Series) excluded from program ? "Procedure" updated: N63R engine added to 2016 Model Year G12 (7 Series) ? Attachment updated with G12 (7 Series) production date range for 2016 Model Year. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: Effective for repairs dated on or after January 1, 2015. Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. The calculation is based on the current date of repair. It is "applicable" when the 12volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."
?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the...
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injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
?"ENGINE OIL PRESSURE" ON LOW MILEAGE CARS.
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Check Control Message (CCM-212) states: "Engine Oil Pressure. Stop Carefully" The following codes may be stored in the DME fault memory" 1C2002 - Engine oil pump, pressure too low 1FB801 - CCM (ID212) - Oil pressure Also, the vehicle's mileage is very low (below 60 miles), the fault frequency shows only "one" occurrence; faults are not currently present and cannot be reproduced. CAUSE Unfavorable DME software application."
"?ACTIVE SOUND DESIGN (ASD) INOPERATIVE AFTER PROGRAMMING What's New: ? ISTA/P and ISTA 4 software level that contains...
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the fix added to Correction and Procedure ? F31, F32, F33, F34, F36 vehicles added to Models ? Warranty information updated to include programming fix . After programming with ISTA/P V3.56.1 or ISTA/P V3.60: Active Sound Design (ASD) no longer provides simulated engine sounds. A fault is stored in the Active Sound Design (ASD) module. Fault Code 8053A5 ""ASD; invalid coding data for equalizing"". Invalid ASD coding data in two different versions of ISTA/P."
N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change:...
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indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
?SERVICE ACTION: SERVICE ACTION: N63T ENGINE CHECK AND REPLACE THE CRANKCASE VENTILATION HOSES What's New: ? Defect Code...
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format updated ? Consequential Additional Repair(s) statement added ? Overlapping Labor Procedure statement added . The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM rubber material. The FPM rubber material is engine heat resistant. Or The plastic coggurated hoses are not fitted with the self-locking spacers. The self-locking spacers maintain an air gap between the hoses and the hot engine components.
?Service Action: Replace the Thermostat What's New: ? Part number and quantity of coolant has been updated.
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Refer to the Warranty section for details. . The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat.
In November of 2017 BMW Motorrad updated the rear drive for the K5X model line, as a result longer bolts will be used...
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for the rear brake caliper mounting. Vehicles affected K5x motorcycles produced before and up to 10/31/2017, in the event the rear drive needs replaced or the rear brake caliper is removed and installed.
Other
22 bulletinsPlease return all part(s) to your facing Regional Distribution Center (RDC).
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Submit for return using a YR26 damage claim with order reason BM2. A valid BMW delivery and delivery item number must be entered, and TEC73 must appear in the text of your TEC claim.
BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al.
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v. BMW of North America, et al. The Court has granted final approval of the settlement. The Settlement Benefits are effective and available on and after February 9, 2022.
Rattling noises heard from vicinity of glove box.
When diagnosing fault codes (0x3A13D7, 0x3A13D9), technicians erroneously condemn the electronic throttle grip, which...
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analyses show is rarely the culprit.
The hill start control operation may be sporadic.
The bike does not shut down with a short press of the keyless ride button.
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The keyless Ride button must be pressed for several seconds to shut the bike down
Washer Fluid Reservoir Rattles While Driving on Rough Roads: Rattling noises heard from vicinity of glove box.
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front...
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axle, when cornering, maneuvering, parking or pulling away from a parking space.
FRONT SEAT HAS SIDE TO SIDE PLAY AND CAN MAKE NOISES WHEN CORNERING.
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Either or both of the front seats has side to side (lateral) play, and can make noises when cornering.
CRACKING NOISE FROM SEAT BACKREST.
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Groaning/Cracking noises are heard from the front seat backrest when the vehicle is cornering.
NOISE FROM THE FRONT SEATS WHEN ADJUSTING THE SEAT LENGTH.
Heated handlebar grips intermittently not working
Customer complains about an operating failure on the left or right multifunction switch.
Retrofitting the Switching Assistant Pro.
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The ESA coding procedure fails when retrofitting the Switching Assistant Pro.
Bench seat cover is wavy.
Heated handlebar grips with low output.
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Increased thickness of handlebar means that the output felt by the rider is lower.
Map data should be stored on a 64 GB SD card.
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In GARMIN Express the note appears that a maximum of 32 GB is possible.
Delivery Stop: Replace Rear Differential.
Heated handlebar grips with low output .
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Due to thicker aluminum handlebar.
"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added...
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along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."
EXTERIOR BMW ROUNDEL EMBLEMS SEPARATE AND FALL OFF.
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The exterior BMW Roundel Emblem (front and/or rear) separates from the mounting base and falls off. Delamination of the Roundel Emblem.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
Electrical
18 bulletinsThe electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.
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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer...
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be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...
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battery.
N63T REAR MONITORING OXYGEN SENSORS - LTD WTY EXTENSION TO 10 YEARS/120,000 MILES: Component-Specific Limited Warranty...
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Extension For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Rear Monitoring Oxygen (O2) Sensors (one shown) to: 10 years/120,000 miles as determined by the vehicle's original in-service date This component-specific limited warranty extension applies to defects in materials or workmanship.
SOS MALFUNCTION DISPLAYED This Service Information Bulletin (Revision 1) replaces SI B84 04 16 dated September 2016.
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One or all the following may be experienced in the vehicle: An SOS malfunction is seen in the Kombi (aka instrument cluster) When pressing the E-Call/SOS button in the overhead console nothing happens Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2) There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at the "shark fin" roof antenna (aka roof aerial) leading to corrosion in the ATM/TCB2 control module.
N63T REAR MONITORING OXYGEN SENSORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES.
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What's New: The F01 (750i xDrive Sedan) production start date has been corrected The Correction and Warranty Information sections have been updated The Parts Information section has been updated.
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE.
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Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
A/C COOLING: INTERMITTENT REDUCTION OF AIR FLOW This Service Information Bulletin (Revision 9) supersedes SI B64 06 13 dated June 2017.
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Customer may complain of reduced air flow when the air conditioning system is operated for an extended time usually longer than 30 minutes. The evaporator starts to freeze up due to the position of the evaporator temperature sensor.
SOS MALFUNCTION DISPLAYED.
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An SOS malfunction is seen in the Kombi. When pressing the E-Call/SOS button in the overhead console, nothing happens. Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2). There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at shark-fin leading to corrosion in the ATM/TCB2 control module
"HVAC BLOWER NOT WORKING This Service Information bulletin supersedes SI B64 12 16 dated August 2016.
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HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"
TURN SIGNAL - INTERMITTENTLY FLASHES AT FASTER RATE.
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Turn signal, intermittently, flashes at faster rate or not at all. Software error in FEM (Front Electronics Module)
"AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION.
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According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Front passenger seat occupancy detection transmitting fault (moisture)"" is stored. The fault may or may not currently be present. The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
A/C Cooling: Intermittent Reduction of Air Flow What is new The date in repair procedure and warranty section has been...
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changed for vehicles produced to September 30, 2013 and from October 1, 2013.. Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. INFORMATION Possibility of reproducing this situation is improved by the following conditions: High outside ambient temperature High humidity Note: It is very difficult to duplicate this issue. The fault may be reproduced under the following conditions: Air-conditioning system switched on Driving Experience switch NOT set to Eco Pro Slower fan speeds Temperature setting below 68F (20C) Trip duration at least 30 minutes Outside temperature above 68F (20C) NOTE: After parking the vehicle or switching off the air-conditioning system for at least 20 minutes, the symptom disappears (ice melts off evaporator and puddles under the car from the A/C drains). Evaporator starts to freeze up due to the position of the evaporator temperature sensor.
?SERVICE ACTION: SECURE SCR METERING MODULE COVER.
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The screws retaining the Selective Catalytic Reduction (SCR) metering module cover do not correspond to the applicable standard.
?LUGGAGE ROLLER COVER: DIFFICULTY SECURING INTO BRACKET .
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When attempting to secure or release the luggage cover roller into/from the left bracket, it will not easily secure/release. Left bracket is not accurately installed.
FRONT SEAT BELT: EXTENDER MALFUNCTION This Service Information bulletin supersedes SI B72 01 15 dated April 2015.
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. Upper seat belt extender system is failing to deliver the belt and may exhibit one of the following symptoms: A. Seat belt is slipping off/ not being captured by the extender hand B. The seat belt extender hand is broken C. The seat belt extender hand is making noises D. The seat belt extender housing is broken E. The seat belt extender motions are erratic or illogical. The belt extender has mechanically and/or electrically failed. Excessive resistance from the safety-belt reel (twisted safety belt) does not allow the belt to extend properly, causing a failure to deliver the safety belt. The safety belt slips off the hand due to the geometry of the safety-belt extender, which fails to catch the safety belt for delivery.
?MISSING AUDIO NOTIFICATION WHEN STORING SEAT MEMORY .
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When saving seat memory settings (Memory 1 or Memory 2) with a vehicle without navigation, there is no audio tone confirmation. Software error in control unit of Seat Module 2.
Incorrect tire pressure appears in the instrument cluster.
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Contamination or obstruction of the RDC sensor.
Infotainment
16 bulletinsThe Sirius(r) Satellite Radio is inoperative.
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.
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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.
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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT.
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During programming several aborts can occur in the head unit NBT EVO (HU-H2).
Navigator V maintains a Bluetooth connection to a mobile phone for a short period.
CID Split Screen Always Changes Back to Compass Display.
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This Service Information bulletin Replaces SI B65 20 16 dated June 2016. After starting the vehicle, the Control Display (CID) right side (split screen) display does not stay on the last selection made by the driver. Within 30 seconds of starting the right side of the display changes by itself to the compass view. Software error (Head Unit NBT-EVO ID5) was introduced with ISTA/P V3.58.0 (16-03-502 I Level).
ERRONEOUS SERVICE INCLUSIVE CBS DISPLAY.
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After pre-delivery check or after instrument cluster exchange, BMW Service Inclusive is displayed although the vehicle does not feature the optional Service Inclusive coverage. Instrument Cluster display error
The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the...
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cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
SERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE.
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What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ? Information: Removed scenario regarding new/unsold Z4s & X1s ? Procedure: Added info about COMBOX retrofit that it does not affect Bluetooth functionality ? Warranty: Added info that the correct flat rate labor operation that corresponds to the option the customer selected is claimed and removed information about Z4s & X1s . The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
"LIST OF AVAILABLE FM RADIO STATIONS TEMPORARILY NOT AVAILABLE.
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INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. As a part of this upgrade, the hardware updating the sender lists was changed from an "update after every diversity reception interruption or maximum of four minutes" configuration to "regular interval updates (every four minutes) without regard to diversity reception status" configuration. This may cause a delay of up to four minutes for updates to the sender list when leaving areas of poor reception. The last received transmitter, before the entrance into underground car parking or a tunnel, is still received and will show station identification. This fixed interval update does not apply to Traffic Message Channel updates which remain active. This new equipment operation pattern may be noticed by the customer after replacement of their Head unit. All replacement Head units delivered since 01/2016 have the upgraded design. An immediate solution would be for the customer to select one of their stored favorite stations via the menu or favorites buttons. PARTS INFORMATION Parts exchange or a software update are not effective or approved for this situation. WARRANTY INFORMATION Not applicable."
?INSTRUMENT CLUSTER DISPLAYS MIXED UNITS.
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When the displayed unit of measurement is changed from miles to Kilometers everything except the cruise control or limit set speed is displayed in Kilometers; the set speed is still shown in miles in the Instrument Cluster (Kombi) display. KOMBI software.
TIME DISPLAY (CLOCK) ERROR IN INSTRUMENT CLUSTER.
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The clock on the basic instrument cluster (KOMBI) gradually loses time even after being reset. Power supply fluctuations cause the time to reset.
?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 .
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While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
"?SERVICE ACTION: INSTRUMENT CLUSTER DISPLAY IN KM/H .
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When the instrument cluster's digital speedometer has been set to display metric speed and distance values, there is no display of the miles per hour. US regulations specify that even with the instruments set to display metric values, a ""Miles per hour"" display must also be present for immediate visual reference. To confirm language settings use the iDrive controller: Menu, Vehicle Settings, Language/Units, then - Distance - Dig (digital) Speedometer Instrument Cluster (KOMBI) software error."
?Instrument Cluster Failure at Low Ambient Temperature.
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Sporadically, at low temperatures, the instrument cluster (KOMBI) is not operating (display remains black). KOMBI software.
?SeriesOptionDescription F22, F23, F30, F31, F32, F33, F34, F36, F25, F26, F48, 05AR Traffic Jam AssistantX.
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Sporadically, at low temperatures, the instrument cluster (KOMBI) is not operating (display remains black). KOMBI software.
Body & Paint
12 bulletinsMultiple factors may cause the driveshaft to become damaged; among them are corrosion in certain parts ofthe driveshaft,...
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and wear and tear exacerbated by certain climatic conditions.
The body seam on the rear upper left of the body may not have been completely sealed, causing a water leak.
Multiple factors may cause the driveshaft to become damaged; among them are corrosion in certain parts of the...
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driveshaft, and wear and tear exacerbated by certain climatic conditions.
PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish of the door jamb (above the door striker) is scratched due...
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to the inner door cavity window seal.
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018.
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Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
REWORKING THE PVC SEAM SEAL ON THE RIGHT REAR WHEEL ARCH.
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PVC Seam Sealer on the right rear inner wheel arch may not have been properly applied. Ineffective manufacturing procedure.
REWORKING THE PVC SEAM SEAL ON THE RIGHT REAR WHEEL ARCH.
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PVC Seam Sealer on the right rear inner wheel arch may not have been properly applied. Ineffective manufacturing procedure.
PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED.
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Paint on B-pillar is scratched. Especially noticeable on dark colored paint. Door seal is rubbing against entry opening surfaces.
CREAKING NOISES FROM DOOR TRIM PANEL.
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Creaking noise is heard from door trim panel while driving on rough roads. Door trim panel is contacting the inner door panel.
CREAKING NOISE FROM TAILGATE LOCK..
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During opening and closing of the tailgate, a creaking noise can be heard from the tailgate lock. Excess friction caused by dust/dirt entry into the tailgate lock and on the striker.
Washer Fluid Reservoir Rattles While Driving on Rough Roads.
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Rattling noises heard from vicinity of glove box. The windshield washer reservoir upper plastic locating guide tab has too much lateral play.
EXTERIOR MIRROR: CREAKING NOISES Whats new: Video link added This Service Information bulletin supersedes SI B51 44 16 dated January 2017.
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. Creaking noise coming from either or both exterior rearview mirrors when folding in. Video Link: tinyurl.com/z46agg9 Accumulation of dust in the joint gap seal.
Brakes
11 bulletinsDiagnosis of Compound Brake System Complaints in M Vehicles: 1.
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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
Diagnosis of Compound Brake System Complaints in M Vehicles: 1.
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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017.
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Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.
SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can...
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loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. The plastic mounting tabs for the rear tail light assembly housing(s) may become too brittle and crack to the point where the hold down nut(s) can no longer keep the housing(s) in place.
RATTLE NOISE FROM LOWER A-PILLAR.
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A rattle noise is present from the lower area of the A-Pillar. Due to a manufacturing error, the bolt securing the front door brake/stop to the A-Pillar may have loosened over time.
CBS BRAKE PAD CALCULATION AND CORRECTION.
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When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. CBS shows 3,107 miles or slightly higher for the next brake service displayed via Key Reader, or vehicle's Control Display (in Vehicle Info/Status/Service required/Brake pads) CAUSE CBS calculates the remaining brake pad wear based on brake pressure, speed, vehicle specific parameters (i.e. NAO pads), brake temperature as well as cumulative brake application time. Due to variation of these parameters and outside environmental influences, this calculation can deviate from the real brake pad wear. Starting from the above-mentioned production dates of the vehicles indicated, the CBS brake pad wear calculation has been changed, and is now based only on the brake pad wear sensor. Important Note: To avoid a too-slow wear prediction, the CBS brake model will estimate the need for repairs, in some cases, rather early. Calculation will level at 3,107 miles and stay at this value until the CBS brake pad wear sensor is triggered. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/36...11/8/2016 Page 2 of 2 After the sensor is triggered, the CBS mileage will count down indicating to the customer that the brake repairs will be due.
HOOD GAS-FILLED SHOCK ABSORBER MOUNT IS BROKEN.
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Hood gas filled shock absorber is loose or broken, the hood does not remain in the opened position. Gas filled shock absorber mounting point has broken free from the body.
VARIOUS CCM (CHECK CONTROL MESSAGES) CAUSED BY SHORTED K-CAN.
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The customer states that one or more of the following CCM are displayed: * 627 - Steering behavior: Drive moderately * 070 - Steering: Drive moderately * 765 - Rear-end collision restricted * 850 - Pedestrian warning restricted * 236 - Driving stabilization: Drive moderately * 299 - SOS call system failure * 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: * ACSM (Advanced Safety Crash Module) - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter * FEM (Front Electronics Module) - D91DE0 No message, receiver FEM, transmitter TMSL * FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter * ACSM - C9540C Message missing, receiver ACSM, transmitter FEM * TMSL (Front Light Electronics Left) - D95402 Message missing, receiver TMSL, transmitter FEM * KOMBI - E11454 No message, receiver KOMBI, transmitter REM * FEM - D91DE6 No message, receiver FEM, transmitter TMSL * TMSR (Front Light Electronics Right) - D99401 Message missing, receiver TMSR, transmitter FEM * TMSR - D99402 Message missing, receiver TMSR, transmitter FEM * FEM - 8041BA AHL system faulty * FEM - D916C3 No message, receiver FEM, transmitter TCB * ZBE (Controller) - E2D403 No message, receiver CON, transmitter FEM-ZGM * TRSVC (Control unit for rear view camera and Side View) - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM * TMSL - D95401 Message missing, receiver TMSR, transmitter FEM * HU-H (Headunit High) - S0397 MOST configuration was not stored * TCB (Telematics Control Box) - E1445F KCAN2 or KCAN4: Line fault/electrical fault * FEM - 8041B6 LWR faulty * REM (Rear Electronics Module) - E58468 Body CAN2; communication fault * TRSVC- CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM FEM - D91CEC Message missing, receiver FEM, transmitter REM * Shorted K-CAN wiring under drive
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED.
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Ticking noise coming from front wheel while cornering without brakes applied; noticeable at low speeds. Vehicle must be moving. Microscopic slippage of contact surface interface between inner brake disc and wheel bearing flange on vehicles equipped with lightweight brake disc.
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED.
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Ticking noise coming from front wheel while cornering without brakes applied; noticeable at low speeds. Vehicle must be moving. Microscopic slippage of contact surface interface between inner brake disc and wheel bearing flange on vehicles equipped with lightweight brake disc.
?Various Check Control Messages Caused by Shorted K- CAN This Service Information bulletin supersedes SI B61 03 15 dated June 2016.
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. The customer states that one or more of the following CC messages are displayed: 627 - Steering behavior: Drive moderately 070 - Steering: Drive moderately 765 - Rear-end collision restricted 850 - Pedestrian warning restricted 236 - Driving stabilization: Drive moderately 299 - SOS call system failure 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: ACSM - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter FEM - D91DE0 No message, receiver FEM, transmitter TMSL FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter ACSM - C9540C Message missing, receiver ACSM, transmitter FEM TMSL - D95402 Message missing, receiver TMSL, transmitter FEM KOMBI - E11454 No message, receiver KOMBI, transmitter REM FEM - D91DE6 No message, receiver FEM, transmitter TMSL TMSR - D99401 Message missing, receiver TMSR, transmitter FEM TMSR - D99402 Message missing, receiver TMSR, transmitter FEM FEM - 8041BA AHL system faulty FEM - D916C3 No message, receiver FEM, transmitter TCB ZBE - E2D403 No message, receiver CON, transmitter FEM-ZGM TRSVC - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM TMSL- D95401 Message missing, receiver TMSR, transmitter FEM HU-H - S0397 MOST configuration was not stored TCB - E1445F KCAN2 or KCAN4: Line fault/electrical fault FEM - 8041B6 LWR faulty REM - E58468 Body CAN2; communication fault TRSVC - CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM FEM - D91CEC Message missing, receiver FEM, transmitter REM Shorted K-CAN wiring under driver or passenger seat Shorted K-CAN2 wires were shorted between the left side trunk trim panel and the body of the vehicle Shorted K-CAN in left rear wheel well area Shorted K-CAN under center console trim Shorted K-CAN und
Lighting
10 bulletinsFor the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's...
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Radiator Grille Upper and Lower Active Air Flaps to: 10 years/120,000 miles as determined by the vehicle's original in-service date. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Air flap issues caused by debris/blockage from outside influences is not a defect in materials or workmanship and is not claimable. During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4 year/50,000 mileage New Vehicle Limited Warranty coverage), Active Air Flap cosmetic defect issues are not covered. 1. Air flap control (link), active, upper (G12, G30) 1. Air flap control (drive), active, upper. 2. Air flaps, upper (assembly). 3. Air flaps, lower (assembly).
Shipping specific non-deployed vehicle safety devices to lighting resources, LLC
Shipping specific non-deployed vehicle safety devices to lighting resources, llc.
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This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...
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supersedes SI B61 23 15 dated April 2016.
Mist forms in the headlight.
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This is due to condensation and goes away again.
After activation of th ealarm system, the turn signals remain on for 1 minute.
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Previously they turned off automatically. Software malfunction.
HALOGEN HEADLIGHT ADJUSTMENT PROCEDURE.
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Halogen headlights may be misaligned (aimed too low or high).
HALOGEN HEADLIGHT ADJUSTMENT PROCEDURE.
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Halogen headlights may be misaligned (aimed too low or high).
Lock barrels fall out of case (do not lock).
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Part is incorrectly installed.
?WATER INSIDE REAR LIGHT ASSEMBLY.
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Water is inside rear light assembly. Water is drawn into the rear light assembly through ventilation openings.
Pre-Delivery & Maintenance
6 bulletinsDriveshaft Maintenance Schedule Change
Since October 2023, a new maintenance schedule is valid for all K5x models.
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For the first time, maintenance positions for the cardan shaft (Driveshaft) are included. NOTICE: 1. The new maintenance schedule is not limited to vehicles affected by the SI 33 02 22 (SERVICE ACTION: Swingarm Drain retrofit and Driveshaft Check), but is valid for all K5x models - including retroactively. In case of retroactive validity (model year 2023 and older), affected customers will be informed about the change. This will be in the form of a direct-to-customer letter with a description of the new maintenance schedule, specific owners manual insert, and consumer warranty book insert. 1. For vehicles affected by SI 33 02 22 (SERVICE ACTION: Swingarm Drain retrofit and Driveshaft Check), this service action must be performed first. All conditions described in this bulletin apply after the open Service Action has been completed. No additional communication is required for K5x models model year 2024 and onwards. Those models have the new maintenance schedule in their owners manual.
Service distance cannot be set in miles in ISTA for TFT-type instrument clusters
The complaint of leaking telescopic forks is the top warranty claim in many current models,
INFORMATION New information provided by this revision is preceded by this symbol.
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This Service Information bulletin replaces SI B84 02 14 dated September 2018.
Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015..
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Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
Fuel System
5 bulletins?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning...
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system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.
?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning...
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system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.
NEW REPLACEMENT FUEL TANK INTERNAL FUEL LINE CONNECTION.
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INFORMATION WARRANTY INFORMATION Not applicable. This Service Information bulletin provides technical and repair procedure-related information.
After activation of the alarm system, the turn indicators remain on for 1 minute with integration levels higher than...
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k001-15-03-510.
?SATELLITE RADIO DETERIORATION IN RECEPTION QUALITY DUE TO NEW CELLULAR FREQUENCIES .
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INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. BMW is currently working with the wireless mobile providers in order to improve the quality of reception and help alleviate the issues that are caused by the wireless mobile expanded frequencies. Once we have more information about this situation this service information bulletin will be updated. Currently Satellite Radio is provided by SiriusXM for BMW customers via geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. Due to this angle, buildings, hills, trees, highway sound blocking walls or other obstacles might block the satellite signal coming from reaching the vehicle receiver antenna and might cause audio cut outs, unless the wireless provider has installed terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets smaller. Also adverse weather conditions might affect reception. At this time, in the event of a customer complaint or inquiry on interference noise: Do not replace any parts Do not program or carry out other work on the vehicle Explain to customer about the new Wireless Communications Service (WCS) signals When investigating Satellite Radio cutouts or a temporary loss of reception: Please compare to a similarly equipped vehicle. Keep in mind the roofline of the vehicle, size of the antenna (sharkfin) and location of the antenna on the vehicle will all affect the strength of the reception. Do not compare a Sport Activity Vehicle (SAV) with a high roofline mounted antenna to a different vehicle such as a coupe or convertible with a much lower mounting point of the antenna. Replace no parts Do not prog
Steering
4 bulletinsGroaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle, when turning...
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the steering wheel.
CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front...
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axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
Troubleshooting intermittent Steering Assistance with Electric Power Steering (EPS).
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Intermittent steering assistance failure CAUSE The power supply of the EPS control unit.
BUZZING NOISE HEARD COMING FROM STEERING WHEEL.
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While driving at highway speeds, on older (worn) road surfaces, a buzzing noise is heard coming from the steering wheel. The Lane Departure Warning (LDW) vibration system
Suspension
4 bulletinsIt is not possible to calibrate the ESA suspension strut.
ESA spring strut cannot be calibrated / additional models added
The rear SAF (Dynamic ESA) spring strut is able to twist by a few degrees.
CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015.
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Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
Air Bags & Safety
3 bulletinsAccording to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop.
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1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
Due to an issue during supplier production the driver and/or passenger knee air bags could become damaged during...
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deployment.
SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently.
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The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)
Hybrid & EV
3 bulletinsWhich charger should be used to charge the Li-ion HP and/or M batteries.
"SERVICE ACTION: SUPPLEMENTARY PAGE NEEDED IN OWNER'S MANUAL.
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Operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. AFFECTED VEHICLE Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."
"?SERVICE ACTION: SUPPLEMENTARY PAGE NEEDED IN OWNER'S MANUAL .
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Operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. AFFECTED VEHICLE Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."
HVAC & Climate
1 bulletinCustomer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually...
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longer than 30 minutes.
Transmission
1 bulletinShift assist does not function after performing SIB 23 001 15 (017) DME software upgrade.
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This is due to a progrm fault in ISTA/p version 3.56.0.