2011 BMW R1200 GS Adventure TSBs

equipped on certain model year 2005 to 2013 R and K series motorcycles.

caliper have loosened in customer vehicles while driving.

USspecification

conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule.

catalog for the GS models.

The installed control units cannot be found when reading out with ISTA. 2. Control units initially communicate after connecting to the vehicle, but communication later stops.

problems that would prevent normal day-to-day operational use of the vehicle

applies to: Class vehicles in operation on the road (Applicable N63 engine model vehicles); by Class members (Class Vehicle owners on the date this settlement became effective), And it provides diagnostic/repairs instructions, as well as, Warranty Information for performed remedies.

This may lead to leakage between the angled valve and rim. This leakage is detected by the RDC and indicated in the Instrument cluster.

Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on.

What's New: The short-term extension window of one (1) year/12,000 miles from date of the settlement has expired.

What's New: Engine Timing Chain Guide Pre-Inspection (with Valve Stem Seal Repair) instruction added Updated N63 Replacement Engine Assembly/Part statement added Warranty Information section updated, including the current coverage and attachments.

While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the vehicle.

Drivetrain Malfunction Warning is illuminated and DME fault code 1C4002 (Engine oil level: too low) is stored. Customer complains that Check Control Message (Low Oil level") has never been displayed. The engine oil level measurement test works correctly and shows low oil level when checked under Vehicle Status tab in CID. Instrument cluster software error.

2018 to end of June 2018, cross-spoked wheels with reduced spoke tension have been produced.

during installation.

INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME. Correct part numbers and applicable production dates: P/N 13 64 7 639 994 is for all vehicles produced from 7/2013 P/N 13 64 7 597 870 is for all vehicles produced up to 7/2013

Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its ""class leading"" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: ? Hot-Film Air Mass Sensors ? PIEZO High Pressure Fuel Injectors ? Engine Vacuum Pump ? Fuel System Low Pressure Sensor/Feed Line ? Fresh Air Intake Turbo Seals ? Crankcase Ventilation Lines (Hoses) Note: Due to ongoing quality control monitoring, testing of the Bosch fuel system low-pressure sensor showed that replacement of the fuel system low-pressure sensor with Index 1 is no longer required in this customer care package. Refer to the attached procedure for the applicable replacement instructions regarding the fuel system low-pressure sensor. This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The N63CCP is NOT a mandatory Technical Campaign or Recall (per the authorities). It should only be completed based on parts availability, workshop capacity, and the customer's schedule. Complete all other applicable open Campaigns per the DCS Warranty inquiry and the Key Reader. Perform all recommended, due or qualifying ""time-based"" maintenance service task items as directed by the Key Reader/ISPA Light application. When eligible, also perform the procedure described in SI B61 30 14: 12-Volt Battery Replacement together with performing the N63 Customer Care Package. After completing all the necessary repairs, the vehicle needs to be road tested for 30 minutes to assure the highest standard of performed repairs (Please see ""Warranty Inf

clutch slave cylinder and the braided stainless steel clutch line. The cause is a burr in the clutch slave cylinder which may damage the gasket of the clutch line. A vehicle with high mileage can show signs of gradual impairment of the clutch function. The separating action of the clutch can worsen gradually over a period of time.

SUBJECT N63 and S63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil

INFORMATION When diagnosing the low-pressure fuel supply sensor with one of the following test plans and ISTA/D 2.33, an error will be encountered in the display. The value of the low-pressure fuel supply sensor will read 0 bar at all times. * B1214_DI6KNDR * D18KHDR * AT1214_DIKNDR * AT1214_DIKHDR Do not replace the low-pressure fuel supply sensor. The operating pressure of the low-pressure fuel supply sensor can found in ""DME Diagnostic Query"" using the following procedure: 1. Exit the test plan and return to the control unit tree. http://www.bmwtis.net/tiscode/cgi-bin/omcgi.exe?sie_path=/tsb/bulletins/htm_store/14907...11/7/2012 Page 2 of 2 2. Select ""DME"" in the control unit tree. 3. Select "" Call Up ECU Functions."" 4. Select ""Diagnostic Query."" 5. Select ""Fuel Pressure (Low Pressure)."" 6. Select ""Query Status."" The engine must be running to verify operation of the pressure sensor. The software error will be corrected in ISTA/D 2.34, scheduled for release in December 2012. "

The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ??While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.

INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME. Correct part numbers and applicable production dates: P/N 13 64 7 639 994 is for all vehicles produced from 7/2013 P/N 13 64 7 597 870 is for all vehicles produced from 1/2011 to 7/2013 P/N 13 53 7 568 607 is for all vehicles produced to 1/2011 It is good practice to verify that the part number being removed from the engine matches the new injector part number, until further notice. When the ETK data is corrected, a notification will be distributed.

The Check Control Message ""Drive, drive moderately"" is displayed with any of the following rail pressure sensor faults stored in the DME: 119001 - Rail pressure sensor, electrical: Short circuit to positive 119002 - Rail pressure sensor, electrical: Short circuit to ground 119101 - Rail pressure sensor 2, electrical: Short circuit to positive 119102 - Rail pressure sensor 2, electrical: Short circuit to ground A poor electrical connection between the rail pressure sensor and engine harness due to vibration"

INFORMATION With the release of ISTA/D 3.39.21, a new test plan is available for checking the engine oil level in some vehicles with the N63T engine. The test plan will help identify the actual oil level, and advise the amount that will need to be added to correctly fill the engine when topping up. When performing the scheduled oil service and filling the engine with the amount specified, the applicable ISTA/D repair instruction does not require performing this test plan. Applicable models: * F01 and F02 with the N63T engine, produced from 3/2013 and later with I-Level F001-13-03-501 or higher * F06, F07, F12 and F13 with the N63T engine, produced from 3/2013 and later with I-Level F001-13-03-501 or higher * F10 with the N63T engine produced from 7/2013 and later with I-Level F010-13-07-501 or higher Test plan path: Service Function/Drive/Motor Electronics/Motor Oil/Oil Level IMPORTANT: Do not perform this test plan on the following vehicles: * E70, E71, F01, F02, F04, F06, F07, F12 and F13 vehicles with the N63 or N63T engine, produced before 3/2013 l * F10 vehicles with the N63 engine produced before 7/2013 If this test plan is performed on these vehicles, the result is an incorrect measurement and level indication; overfilling of the engine will occur. Overfilling of the engine will result in engine damage. When a solution for vehicles which are not at one of the integration levels above is available, it will be communicated promptly. WARRANTY INFORMATION Not applicable. [ Copyright (c)2013 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15702.1.B11071... 11/12/2013

The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ??While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.

INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode).

When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. Engine oil or coolant leaking from the bell housing area or the front timing chain cover area may be caused by the turbocharger itself, a turbocharger oil/coolant feed line or turbocharger oil/coolant return line. Do not remove the transmission and do not dissemble the engine before performing this inspection. If necessary, use engine oil leakage detection dye.

Coolant is leaking from the coolant pump. CAUSE The coolant pump may develop cracks in the plastic housing. These cracks may result in a coolant leak.

with the gearshift assistant (SA X222A) OE, a few faulty gearshift assistants have been installed in the production period from 09/02/2016 to 09/05/2016. Over the service life of the vehicle, there can be impairment of functions up to a loss of function of the gearshift assistants. In the case of a loss of function, a gear change (without the gearshift assistant) is possible only with the actuation of the clutch lever.

equipped on certain model year 2005 to 2013 R and K series motorcycles.

The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: z FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm CAUSE Contamination of the NVLD pressure switch electrical contacts

The customer complains that one of the following scenarios has been encountered while operating the vehicle: ? During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ? During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated.? While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. ? Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.

INFORMATION This bulletin outlines the procedure to check the engine timing chains for wear and should be completed in conjunction with SI B11 06 14 "N63 Customer Care Package". Performing the test plans identified in the procedure below will detect wear at an early stage and if necessary provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to assure the highest standard of performed repairs.

When performing the scheduled oil service and filling the engine with the amount specified, the applicable ISTA/D repair instruction does not require performing this test plan. Applicable models: ? F01 and F02 with the N63T engine with I-Level F001-13-03-501 or higher ? F06, F07, F12 and F13 with the N63T engine with I-Level F001-13-03-501 or higher ? F10 with the N63T engine with I-Level F010-13-07-501 or higher ? F15 and F16 with all I-LevelsTest plan path: 1. Select "Service Function." 2. Select "Drive." 3. Select "Motor Electronics." 4. Select "Motor Oil."5. Select "Oil Level." 6. Select "Continue." 7. Follow the steps as directed in the test plan to complete the measurement. Always refer to ISTA/D for the recommended oil type and the amount required, using the VIN number of the vehicle. IMPORTANT: Do not perform this test plan on the following vehicles: ? Performing the test plan on any vehicle with the N63 engine will result in an inaccurate measurement. ? Performing this test plan on any vehicle with the N63T engine without the applicable I-Levels stated above will result in an inaccurate measurement. Do not perform this test plan when performing engine oil services. Fill the engine with the specification found in ISTA/D. WARRANTY INFORMATION Not applicable. [ Copyright (c)2014 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20361.1.B110713....1/2/2015

Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its "class leading" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: ? Hot-Film Air Mass Sensors ? PIEZO High Pressure Fuel Injectors ? Engine Vacuum Pump ? Fuel System Low Pressure Sensor/Feed Line ? Fresh Air Intake Turbo Seals ? Crankcase Ventilation Lines (Hoses) This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The procedure described in this bulletin should be completed in conjunction with performing SI B11 16 14, N63 Engine: Check the Timing Chain. Perform all recommended, due or qualifying "time-based" maintenance service tasks as directed by the Key Reader/ISPA Light application. Note: The procedure in SI B11 16 14 includes an engine oil and filter change. When applicable, also perform the procedure described in SI B61 30 14, 12-Volt Battery Replacement under the BMW Maintenance Program together with performing the N63 Customer Care Package. After completing all necessary repairs, vehicle needs to be test driven for up to 30 minutes to assure the highest standard of performed repairs.

ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

Occasionally while driving, a check control message (CCM) for Front Collision Warning is displayed in the Central Information Display (CID). This message is cleared from the CID by clicking on "OK" using the iDrive controller. CAUSE The KAFAS (camera-based driver support system) camera is affected by environmental conditions such as: * Direct sunlight (sunrise or sunset) * Rain * Fog * Dirt * Snow * Ice * High interior temperatures (may also cause a CCM to be displayed upon starting the vehicle) ?? Fault code 0x800AC0 - KAFAS camera switch off due to over temperature The pictures below show the direct sunlight causing the CCM: INFORMATION This is the current text in the Owner's Manual for the Front Collision Warning (FCW): The system may not be fully functional in the following situations: * In heavy fog, rain, sprayed with water or snowfall * In tight curves * If the driving stability control systems are limited or deactivated: for example, the DSC is off. * If the camera view field of the front windshield is dirty or covered. * Up to 10 seconds after the start of the engine, via the Start/Stop knob. Direct sunlight will be added as one of the causes for the FCW CCM.

On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shut

After the seat lock cylinder has been replaced with a repair kit, the cylinder does not always stay securely installed.

conjunction with SI B11 06 14, ""N63 Customer Care Package."" The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule. Performing the test plans identified in the procedure below will detect wear at an early stage and, if necessary, provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to ensure that the repairs were performed to the highest standard. AFFECTED VEHICLES This Service Action applies to E70, E71, E72, F01, F02, F04, F07, F10, F12, and F13 vehicles with the N63 engines corresponding to the production dates listed above. First check if a Service Action label with a code number 728 is already attached to the B-pillar. If a code number 728 has already been punched out, the Campaign has already been performed and no further action is necessary. Eligible vehicles will show the following Service Action-related Campaign Code: 00 13 48 02 00 If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on top of another one, because a number from an underlying label could appear in the punched-out hole of the new label."

""Drivetrain Malfunction"" message displayed with reduced engine power. Erroneous misfire faults may be stored for cylinders 3 and 6. The situation is most likely to occur after driving for several hours at constant highway speeds with light throttle (low load and low engine speed). Cycling ignition off and back on again clears the ""Drivetrain Malfunction"" warning DME software (plausibility check error)."

designates changes to this revision SUBJECT Service Action: N63 Replace High-Pressure Fuel Pumps. The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output. This Service Action involves F01, F02, F04, F07, F10, F12, F13, E70, E71, and E72 vehicles with the N63 engine produced from January 1, 2011 to December 1, 2011. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. CAUSE The high-pressure pump quantity control valve may fail."

holder by the threaded fasteners. This can prevent the battery from being charged while the motorcycle is being ridden. If this happens the 'General' warning light shows red and the battery symbol appears in the multifunction display.

designates changes to this revision SUBJECT N63 Engine: Check the Timing Chain. INFORMATION This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, ""N63 Customer Care Package."" The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule. Performing the test plans identified in the procedure below will detect wear at an early stage and, if necessary, provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to ensure that the repairs were performed to the highest standard."

July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

Refer to the following applicable SIBs before replacing the valve seals. B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repair B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine in addition to excessive engine oil consumption Spark plugs fouled with engine oil and excessive engine oil consumption Excessive engine oil consumption Vehicles with less than 40,000 miles should not be considered for valve seal replacement. All Vehicles: A complete oil consumption test, as described inSI B11 03 13, must be performed first, before replacing the valve seals. Do not remove the intake manifolds to clean the intake valve carbon.

added ? "Models" updated: Model Year G12 (7 Series) excluded from program ? "Procedure" updated: N63R engine added to 2016 Model Year G12 (7 Series) ? Attachment updated with G12 (7 Series) production date range for 2016 Model Year. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: Effective for repairs dated on or after January 1, 2015. Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. The calculation is based on the current date of repair. It is "applicable" when the 12volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."

injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

format updated ? Consequential Additional Repair(s) statement added ? Overlapping Labor Procedure statement added . The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM rubber material. The FPM rubber material is engine heat resistant. Or The plastic coggurated hoses are not fitted with the self-locking spacers. The self-locking spacers maintain an air gap between the hoses and the hot engine components.

for the rear brake caliper mounting. Vehicles affected K5x motorcycles produced before and up to 10/31/2017, in the event the rear drive needs replaced or the rear brake caliper is removed and installed.

v. BMW of North America, et al. The Court has granted final approval of the settlement. The Settlement Benefits are effective and available on and after February 9, 2022.

analyses show is rarely the culprit.

The keyless Ride button must be pressed for several seconds to shut the bike down

Wrong coding in the spare part from the supplier

INFORMATION Not applicable.

Installation of a new CIS (capacitive sensing passenger occupancy mat) will not enable with ISTA/P. Wrong coding in the spare part from the supplier

The ESA coding procedure fails when retrofitting the Switching Assistant Pro.

Increased thickness of handlebar means that the output felt by the rider is lower.

In GARMIN Express the note appears that a maximum of 32 GB is possible.

Due to thicker aluminum handlebar.

along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."

THICKNESS AND LOWER HEAT OUTPUT FELT BY RIDER. MODEL K50, 51 (E SERIES). *PE

This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.

Extension For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Rear Monitoring Oxygen (O2) Sensors (one shown) to: 10 years/120,000 miles as determined by the vehicle's original in-service date This component-specific limited warranty extension applies to defects in materials or workmanship.

What's New: The F01 (750i xDrive Sedan) production start date has been corrected The Correction and Warranty Information sections have been updated The Parts Information section has been updated.

Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.

After the vehicle is started, a Check Control message ""High Battery Discharge Warning"" is displayed in the Central Information Display (CID). Various power supply and power management faults are stored, including the following: CAS - ""930769 Deactivation of terminal 15: upper startability limit reached"" CAS - ""93076A Deactivation of terminal 15: upper startability limit reached, but deactivation preventer or legal load/consumer active"" CAS - ""93076B Deactivation of terminal 30B: upper startability limit reached"" CAS - ""93076C Deactivation of terminal 30B: upper startability limit reached, but deactivation preventer or legal load/consumer active"" JBE - ""8020E8 Reset or deactivation of terminal 30F"" DME - ""213901 Power management: reduction or deactivation of individual electrical loads/consumers"" CAUSE The battery has become heavily discharged or is faulty. The following reasons can contribute to a prematurely failing battery: * Unfavorable driving profile - excessive short trips * Excessive terminal 30B after run - normal coolant pump or electric fan operation * Extremely cold temperatures * Vehicle faults - closed circuit draw, sleep mode preventer or frequent wakeups"

Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery in order to determine if the battery needs to be recharged or replaced, along with the remaining capacity of the battery. The analysis and testing of the battery's SoC (Stateof Charge) and SoH (State of Health) is now performed using ISTA (Integrated Service Technical Application) diagnosis. A separate test using a battery tester is no longer needed.

1. The low beam flashes briefly after the ignition is switched ON. This situation can be duplicated every time the vehicle is started. 2. One of the faults below is stored and currently present: 0xDA1411 - Signal (status of exterior light operation, 0x1AE) invalid, transmitter FRM / FEM / BDC 0xD9D411 - Signal (status of exterior light operation, 0x1AE) invalid, transmitter FRM / FEM / BDC Faulty LED main light module (LHM2)

After the vehicle is started, a Check Control message ""High Battery Discharge Warning"" is displayed in the Central Information Display (CID). Various power supply and power management faults are stored, including the following: CAS - ""930769 Deactivation of terminal 15: upper startability limit reached"" CAS - ""93076A Deactivation of terminal 15: upper startability limit reached, but deactivation preventer or legal load/consumer active"" CAS - ""93076B Deactivation of terminal 30B: upper startability limit reached"" CAS - ""93076C Deactivation of terminal 30B: upper startability limit reached, but deactivation preventer or legal load/consumer active"" JBE - ""8020E8 Reset or deactivation of terminal 30F"" DME - ""213901 Power management: reduction or deactivation of individual electrical loads/consumers"" CAUSE The battery has become heavily discharged or is faulty. The following reasons can contribute to a prematurely failing battery: * Unfavorable driving profile - excessive short trips * Excessive terminal 30B after run - normal coolant pump or electric fan operation * Extremely cold temperatures * Vehicle faults - closed circuit draw, sleep mode preventer or frequent wakeups"

Hill Descent Control is inoperative after programming the vehicle with ISTA/P versions 2.49.0. or 2.49.1. Central Gateway Module software error.

The vehicle is locked with one remote key and then enters sleep mode. The vehicle is then unlocked using one of the outside door handles with the second remote key. The outside door mirrors do not move to the correct position. The seats do move into the correct position. CAUSE Software error in driver's seat module

When there is a low tire pressure warning, in some cases the position of the affected tire may be incorrectly displayed in the instrument cluster and CD (Control Display). Software error in the RDC (tire pressure control) module in conjunction with wheel electronics part number 4 078 787 or 4 079 152.

INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: ? Effective for repairs dated on or after January 1, 2015. ? Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. ? The calculation is based on the current date of repair. It is ""applicable"" when the 12-volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."

designates changes to this revision SUBJECT High Battery Discharge Warning: Battery Needs Replacement. After the vehicle is started, a Check Control message ""High Battery Discharge Warning"" is displayed in the Central Information Display (CID). Various power supply and power management faults are stored, including the following: CAS - ""930769 Deactivation of terminal 15: upper startability limit reached"" CAS - ""93076A Deactivation of terminal 15: upper startability limit reached, but deactivation preventer or legal load/consumer active"" CAS - ""93076B Deactivation of terminal 30B: upper startability limit reached"" CAS - ""93076C Deactivation of terminal 30B: upper startability limit reached, but deactivation preventer or legal load/consumer active"" JBE - ""8020E8 Reset or deactivation of terminal 30F"" DME - ""213901 Power management: reduction or deactivation of individual electrical loads/consumers"" CAUSE The battery has become heavily discharged or is faulty. The following reasons can contribute to a prematurely failing battery: z Unfavorable driving profile - excessive short trips z Excessive terminal 30B after run - normal coolant pump or electric fan operation z Extremely cold temperatures z Vehicle faults - closed circuit draw, sleep mode preventer or frequent wakeups."

According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Front passenger seat occupancy detection transmitting fault (moisture)"" is stored. The fault may or may not currently be present. The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."

Contamination or obstruction of the RDC sensor.

Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.

The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.

Messages can be sent to the vehicle and are received as indicated by the envelope icon displayed in the CID. However, the menu option ""Message,"" used to retrieve or access messages, is no longer available in the iDrive menu. CAUSE Software error with ISTA/P 2.49.2 to 2.49.4 I-Level F001-13-03-503 to F001-13-03-505"

The navigation system cannot be activated when entering the 20-digit INITIAL enabling code manually. This occurs after the Pre-Delivery Inspection (PDI) for the vehicle was already performed and finished. The wrong 20-digit ""enabling code"" was entered during the first attempt; the Headunit-High locks up and the correct ""enabling code"" will not be accepted."

The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. INFORMATION New vehicles come equipped with a navigation road map that must be enabled via an enable code (FSC). This process is part of the QC1 Pre-Delivery Check performed with the ISID (ISTA Diagnosis). IMPORTANT: There is no programming involved!

The Instrument Cluster (Kombi) lower display may be intermittently blank. The Board Computer, Ambient Temperature and Check Control Messages will not display. Instrument Cluster software error.

Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer Initiated Software Update) software is available on the TIS website. This software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation.

The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H

cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.

What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ? Information: Removed scenario regarding new/unsold Z4s & X1s ? Procedure: Added info about COMBOX retrofit that it does not affect Bluetooth functionality ? Warranty: Added info that the correct flat rate labor operation that corresponds to the option the customer selected is claimed and removed information about Z4s & X1s . The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.

INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. As a part of this upgrade, the hardware updating the sender lists was changed from an "update after every diversity reception interruption or maximum of four minutes" configuration to "regular interval updates (every four minutes) without regard to diversity reception status" configuration. This may cause a delay of up to four minutes for updates to the sender list when leaving areas of poor reception. The last received transmitter, before the entrance into underground car parking or a tunnel, is still received and will show station identification. This fixed interval update does not apply to Traffic Message Channel updates which remain active. This new equipment operation pattern may be noticed by the customer after replacement of their Head unit. All replacement Head units delivered since 01/2016 have the upgraded design. An immediate solution would be for the customer to select one of their stored favorite stations via the menu or favorites buttons. PARTS INFORMATION Parts exchange or a software update are not effective or approved for this situation. WARRANTY INFORMATION Not applicable."

While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software

When the instrument cluster's digital speedometer has been set to display metric speed and distance values, there is no display of the miles per hour. US regulations specify that even with the instruments set to display metric values, a ""Miles per hour"" display must also be present for immediate visual reference. To confirm language settings use the iDrive controller: Menu, Vehicle Settings, Language/Units, then - Distance - Dig (digital) Speedometer Instrument Cluster (KOMBI) software error."

Groaning noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut

Groaning noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut

Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)

Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)

When the heating and air conditioning system is first turned on, a grinding noise may be heard from the right side of the front center console. CAUSE The bushing of the blending flap for the rear seat outlet lacks sufficient grease.

Tailgate does not stay in fully open position.

Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)

For the first time, maintenance positions for the cardan shaft (Driveshaft) are included. NOTICE: 1. The new maintenance schedule is not limited to vehicles affected by the SI 33 02 22 (SERVICE ACTION: Swingarm Drain retrofit and Driveshaft Check), but is valid for all K5x models - including retroactively. In case of retroactive validity (model year 2023 and older), affected customers will be informed about the change. This will be in the form of a direct-to-customer letter with a description of the new maintenance schedule, specific owners manual insert, and consumer warranty book insert. 1. For vehicles affected by SI 33 02 22 (SERVICE ACTION: Swingarm Drain retrofit and Driveshaft Check), this service action must be performed first. All conditions described in this bulletin apply after the open Service Action has been completed. No additional communication is required for K5x models model year 2024 and onwards. Those models have the new maintenance schedule in their owners manual.

Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.

Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.

The flexible disc (giubo) that connects the rear driveshaft to the transfer case may crack. Excessive angular load on the flexible disc on the driveshaft.

Refer to the Warranty section. This Service Information bulletin replaces SI B26 05 16 dated December 2016. The flexible disc (giubo) that connects the rear driveshaft to the transfer case may crack. Excessive angular load on the flexible disc on the driveshaft.

The route guidance to an address selected from the iPhone address book is inoperative. The navigation system integrated into the Headunit-High (HU-H) is not accepting addresses from the iPhone address book when the state (part of the address) is stored in the abbreviated form (e.g., NY instead of New York).

The SIRIUS/XM satellite radio (SDARS) stations cannot be stored in the PRESET menu. * No fault code related to this issue is stored in the HU-H. * AM/FM radio stations are not affected; they can be stored correctly. Software error in the SDARS control unit integrated in the Headunit-High (HU-H)

The vehicle position on the navigation map is incorrect. With route guidance active, the vehicle is displayed: * In an incorrect location Or * Outside the planned route The navigation system integrated in the Headunit High (HU-H) is not calibrated correctly.

designates changes to this revision SUBJECT New "Gas Door Operation" Instruction Label. Initial quality reports show the customers are not certain how to open and close the fuel filler flap.

k001-15-03-510.

designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.

INFORMATION PROVIDED REGARDING THE WARRANTY EXTENSION, WITH OUT MILEAGE LIMITATIONS, TO 12 YEARS DUE TO A POTENTIAL DURABILITY ISSUE WITH FILM TYPE FUEL LEVEL SENDER FUEL STRIP. MODEL 2005-2013 R, K SERIES. *PE

and wear and tear exacerbated by certain climatic conditions.

driveshaft, and wear and tear exacerbated by certain climatic conditions.

Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.

A rattling or clattering noise may be heard from the front passenger's side footwell area when driving on rough roads. CAUSE The front passenger's footwell trim makes contact with the side cover of the instrument panel.

If the customer profile is assigned to only unlock the driver door after programming with ISTA/P 3.55.x, the trunk will not open with the remote. CAUSE Coding error in CAS (Car Access System) for trunk locking

After programming/coding the vehicle with ISTA/P 2.48.1 or earlier, the Car Access System (CAS) was incorrectly coded. This causes the anti-theft alarm system panic button on the remote control to not function. AFFECTED VEHICLES This Service Action involves F01, F02, F04, F06, F07, F10, F12, F13 and F25 vehicles which were produced August 2010 to June 2012. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 637. If code number 637 has been punched out, the campaign has already been performed. If code number 637 has not been punched out, it will be necessary to utilize the ""Service Menu"" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action. Important Note: A campaign can be reserved in ISPA Light as ""Pending"" prior to submission of a claim. If you find this campaign reserved, please verify the reason before attempting to perform this repair."

After programming/coding the vehicle with ISTA/P 2.48.1 or earlier, the Car Access System (CAS) was incorrectly coded. This causes the anti-theft alarm system panic button on the remote control to not function. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 637. If code number 637 has been punched out, the campaign has already been performed. If code number 637 has not been punched out, it will be necessary to utilize the ""Service Menu"" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action. Important Note: A campaign can be reserved in ISPA Light as ""Pending"" prior to submission of a claim. If you find this campaign reserved, please verify the reason before attempting to perform this repair."

This is due to condensation and goes away again.

Previously they turned off automatically. Software malfunction.

Part is incorrectly installed.

After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surround/top camera view). INFORMATION An operational concept change for the surround/top camera view was introduced with ISTA/P 2.53.5 (I-level Fxx-14-07-505). When the reverse gear is selected, the default view will be the rear camera. The surround/top camera view has been removed from the last user mode function. This is to meet the upcoming (new) federal regulations regarding rear view cameras. Note: The surround/top camera view is available, but the driver must manually switch the camera view using the iDrive controller.

This is due to a progrm fault in ISTA/p version 3.56.0.

When diagnosing the vehicle with ISTA, the FRM3 (Footwell Module) is shown as not responding in the vehicle test. The customer may report one or more of the following malfunctions: 1. Light operation * CCM (Check Control Message) ""Display failure"" * Lighting INOP * Turn signal lights INOP * Break lights INOP * License plate light INOP * Courtesy lights INOP * Instrument cluster w/o light 2. Windows * One or both front windows INOP 3. LIN components https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15625.1.B630513... 8/29/2013 Page 2 of 2 * CCM ""no blind spot detection"" if equipped * Power mirrors INOP * Seat adjustment INOP 4. Hardware inputs * Door locks INOP * Gear shifts automatically to P * Gear shift lever cannot be moved out of P 5. Electrical steering column adjustment * ELSV (Electric Steering Column Adjustment) INOP CAUSE Various causes include the following: * Blown fuse * Faulty wiring * Faulty component"

The warning lamps for DSC, ABS and brake warning are illuminated. There may also be a warning in the control display for 'Chassis Control System failure' One or more of the following fault codes are stored: F25, F30 DSC * D36D44 - Signal error longitudinal torque distribution (LMV) * 48097D - Transfer Case clutch position open F01, F02, F07, F10, F12 and F13 LMV: * 440108 - Control Unit internal error * 44010F - Control Unit internal error E70, E71 and E84 LMV: * 5219 - Control Unit: EEPROM Writing-reading-error * 522D - Control Unit: internal Error CAUSE Software calibration error in the LMV

The side view camera does not display a picture: z After engaging reverse gear z Activating the side view camera via the switch on the center console near the gear shift CAUSE z Water (moisture) entering the cable assembly, causing corrosion on the pins in the connector(s) at the camera(s) z Poor cable connection to the camera(s)

A fault in the parking brake (EMF) switch could cause a Check Control message (Parking Brake Failure) to display. However, all braking functions, including the parking brake and switch continue to operate properly in this case. Affected vehicles in center inventory must not be delivered until the parking brake switch has been replaced. Parking brake switches for the F15 must be ordered VIN-specific. Refer to Service Information bulletin B61 20 13 for the part number and complete instructions. Parts for the F01 and F02 are not available at this time. An availability update will be provided by November 20 (1 week).

The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Software calculation of the brake pad wear model

The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor intervenes). The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. Software calculation of the brake pad wear model in the DSC.

When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. CBS shows 3,107 miles or slightly higher for the next brake service displayed via Key Reader, or vehicle's Control Display (in Vehicle Info/Status/Service required/Brake pads) CAUSE CBS calculates the remaining brake pad wear based on brake pressure, speed, vehicle specific parameters (i.e. NAO pads), brake temperature as well as cumulative brake application time. Due to variation of these parameters and outside environmental influences, this calculation can deviate from the real brake pad wear. Starting from the above-mentioned production dates of the vehicles indicated, the CBS brake pad wear calculation has been changed, and is now based only on the brake pad wear sensor. Important Note: To avoid a too-slow wear prediction, the CBS brake model will estimate the need for repairs, in some cases, rather early. Calculation will level at 3,107 miles and stay at this value until the CBS brake pad wear sensor is triggered. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/36...11/8/2016 Page 2 of 2 After the sensor is triggered, the CBS mileage will count down indicating to the customer that the brake repairs will be due.

1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.

bags.

The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)

There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants

When the vehicle is in transport mode, intermittently it cannot be unlocked via the remote control key. CAUSE When the vehicle is in transport mode, to reduce power consumption, the software is designed to disable the outside antenna receiver from waking up the vehicle.

There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.

axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.

Intermittent steering assistance failure CAUSE The power supply of the EPS control unit.

Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION Part Number

INFORMATION As noted in ETK: In case of surface damage to buttons, use the button cap repair kit. Use and claim the part number for the ""Repair kit for button caps"" when performing this repair. Replace ALL the buttons with those included in the kit. Note: Please do not use and claim the part number for the "Repair kit, radio and A/C panel." To ensure the button cap kit with the correct symbols and labels is installed, perform a part number lookup in ETK by VIN. Labor operation code 64 11 326 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 64 11 769 instead."